Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
PSMPR Software file Version 3.0000 or later
Feature Highlights
Call Centre
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be
received. One extension can act as the supervisor,
and monitor other group members.
Customers
Queuing
ICD
Group 01
ICD
Group 02
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Voice Mail Integration
M
e
M
e
1.8 Utilising the Call Centre (Page 124)1.9.5 If a Voice Processing System is
Connected (Page 136)
Wireless System
This PBX optionally supports a Portable Station
(PS) system. PSs can be used on the PBX
with other wired telephones.
This PBX supports the PC Phone/PC Console
when your computer is connected to certain
Panasonic telephones via USB interface. The PC
Phone/PC Console provides advanced control and
monitoring of your PBX.
PC Phone/PC Console
s
s
a
g
e
M
e
s
s
a
g
e
s
s
a
g
e
M
e
s
s
a
g
e
Appendix (Page 197)Consult your dealer
Date
Call Record
Time
10:03AM
11:07AM
Easy Operation
If you are using a certain Panasonic telephone
that is equipped with a Navigator Key/Jog Dial
and a display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
ENTER
Navigator KeyJog Dial
Message/Ringer Lamp
(Station Message Detail Recording)
This PBX can record or print out call
information: date, time, extension no., dialled
no., duration, etc.
01/02/02
01/02/02
1.1 Before Operating the Telephones (Page 14)Consult your dealer
Ext
1230
2230
Computer
• • • • • • •
• • • • • • •
• • • • • • •
2User Manual
Built-in Simplified Voice Message
You can set incoming calls to be redirected
to your message box to let callers leave voice
messages when you are unable to answer
the phone.
•Proprietary Telephone is abbreviated as "PT".
Single Line Telephone is abbreviated as "SLT".
Portable Station is abbreviated as "PS".
Proprietary Telephone with a Display is abbreviated as "Display PT".
Digital Proprietary Telephone is abbreviated as "DPT".
•The suffix of each model number is omitted.
•The following icons are used frequently.
!!
!!
ConditionsHints
NOTES
•The contents of this manual apply to PBXs with a certain software version, as indicated on the
cover of this manual. To confirm the software version of your PBX, consult your dealer.
•Product specifications are subject to change without notice.
Important Notice
Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies over
connected networks
4User Manual
Important Information
WARNING
•THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
•IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
•UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
•WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
•THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN
INSTALLED ACCORDING TO APPLICABLE REGULATIONS.
•TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
•THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
•TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
EXTERNAL CONNECTORS OF THE UNIT.
Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1.Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub,
in a wet basement, or near a swimming pool.
2.Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
3.Do not use a telephone in the vicinity of a gas leak to report the leak.
4.Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire, as
they may explode. Dispose according to local regulations.
SAVE THESE INSTRUCTIONS
User Manual5
The KX-TDA15E, KX-TDA15NE, KX-TDA15GR, and KX-TDA15CE are designed to interwork
with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
Panasonic Communications Company (U.K.) Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment
(R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:
http://www.doc.panasonic.de
Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany
6User Manual
Attention
C
•Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of
the PBX.
•This unit should be kept free of dust, moisture, high temperature (more than 40 ), and vibration, and
should not be exposed to direct sunlight.
•If you are having problems making calls to outside destinations, follow this procedure to test the outside
lines:
1.Disconnect the PBX from all outside lines.
2.Connect known working single line telephones (SLTs) to those outside lines.
3.Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside line that the SLT is
connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
outside lines until it has been serviced by an authorised Panasonic Factory Service Centre.
•Never attempt to insert wires, pins, etc. into the vents or holes of this unit.
•Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such
as benzene or thinner.
•When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
•For users of PC Phone (Free Licence Version) shipped with KX-T7601 USB Module:
All features of the PC Phone software are available for 90 days from the date of installation.
After this period expires, the following buttons on the Operation Screen will become unavailable:
–Recording
–TAM
–Voice Memo
–Text Memo
–Speed
To continue using any of the corresponding features after the trial period, please purchase KX-
TDA0350 (PC Phone, 5 licences).
˚
User Manual7
Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households)
•This symbol on the products and/or accompanying documents means that used electrical and
electronic products should not be mixed with general household waste. For proper treatment, recovery
and recycling, please take these products to designated collection points, where they will be accepted
on a free of charge basis. Alternatively, in some countries you may be able to return your products to
your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly
will help to save valuable resources and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste handling. Please contact your local
authority for further details of your nearest designated collection point. Penalties may be applicable for
incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
•If you wish to discard electrical and electronic equipment, please contact your dealer or supplier
for further information.
Information on Disposal in other Countries outside the European Union
•This symbol is only valid in the European Union. If you wish to discard this product, please contact
your local authorities or dealer and ask for the correct method of disposal.
8User Manual
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the
model number and the serial number of this unit as a permanent record of your purchase to aid in
identification in the event of theft.
4.2Feature Number Table ..................................................................................................201
4.2.1Feature Number Table..................................................................................................... 201
4.3What is This Tone? .......................................................................................................212
4.3.1What is This Tone?..........................................................................................................212
4.4Revision History ............................................................................................................ 216
4.4.1PSMPR Software File Version 2.2xxx ............................................................................. 216
4.4.2PSMPR Software File Version 3.0xxx ............................................................................. 217
Index .......................................................................................................... 219
12User Manual
Section1
Operation
This chapter shows you step by step how to use each feature.
Read this chapter to become familiar with the many useful
features of this PBX.
User Manual13
1.1 Before Operating the Telephones
1.1Before Operating the Telephones
1.1.1Before Operating the Telephones
What Kind of Telephone Can Be Used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary
telephone (PT) such as the KX-T7636. You can also use a Panasonic Portable Station (PS) such as the KXTCA255 or KX-TD7690. Use the feature depending on the telephone you are using. If you are using a
REDIAL
Panasonic proprietary telephone with a special feature button such as or a display (Display PT) or
both, you can follow the operation with the button or display messages for easy programming.
If you use a large display telephone (e.g., KX-T7636), you can follow the displayed messages to use the
features. If your telephone does not have feature buttons and/or a display, you may operate the PBX by
entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary
telephone.
•If you use a Panasonic proprietary
telephone which does not have feature
buttons, you may change one of the unused
flexible buttons to a feature button. Refer to
"3.1.3 Customising the Buttons".
Registration for Your Portable Station (PS)
You must register your PS in the PBX and determine its extension number before initial use. For PS
registration, consult your dealer.
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if
required).
There are two types of feature numbers as follows:
•Flexible feature number
•Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers
for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers
(factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in "4.2.1 Feature Number Table" (Appendix).
Notice
The default value of a flexible feature number may vary depending on country/area. For more details,
consult your dealer.
14User Manual
1.1 Before Operating the Telephones
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.
Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 What is This Tone?"
(Appendix).
Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone.
If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some
proprietary telephones also give you easy access to features. A message is displayed depending on the
feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the
Navigator Key, you can access the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls using
the display message. Refer to "1.12 Using a Display Proprietary Telephone".
Notice
In this manual, the display messages are described in English.
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on the
display. Press the TRANSFER button or Soft (S1) button while on-hook.
Using a Navigator Key/Jog Dial/Volume Key
The Navigator Key can be used for the display contrast and the volume control or you can search for desired
items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The
contrast or the volume level and the items will change as follows:
Navigator KeyJog DialVolume Key
Up
increases
Down
decreases
(Level
(Level
Up
increases
ENTER
Down
decreases
)
Left
(anti-clockwise)
Right
(clockwise)
(Level
RightLeft
decreases
Level
)
Level
increases
(Level
)
)
User Manual15
1.1 Before Operating the Telephones
Examples
The displays and the illustrations shown as examples are from a telephone connected to the KX-TDA15.
Restrictions
Some features may be restricted at your extension under system programming. Consult your manager or
dealer.
Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used with a
single line telephone.
See "Programming" for Related
Programming if necessary.
Off-hook (One of the following).
•Lift the handset.
•Press the SP-PHONE button.
•Press the MONITOR button. (To
start talking, lift the handset.)
•Press TALK button.
On-hook (One of the following).
•Hang up.
•Press the SP-PHONE button.
•Press the MONITOR button.
•Press CANCEL button.
Press the corresponding feature
button on the proprietary telephone.
(CO)
OR
0
/
OR
outside line
8
group no.
Seize an outside line (One of the
following).
•Press the CO button.
9
•Dial automatic line access
number 0 or 9.
•Dial outside line group access
number and outside line group
number.
Press the Call button on the
Doorphone.
Press the hookswitch lightly.
Ta lk .
desired no.
extension no.
phone no.
16User Manual
Enter the required number.
<Example>
account code
Enter the account code.
Dial an extension number.Dial outside phone number.
Dial the telephone number.
outside
phone no.
dial key
You will hear a busy, confirmation,
dial, ring or ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. Tone: Dial Tone
R. Tone: Ring Tone
R. B. Tone: Ringback Tone
Press any dial key (0–9, , #).
1.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature
buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make
operations simple. The illustrations may differ from the buttons on your telephone.
Fixed Buttons
(CO)
AUTO DIAL
STORE
CO:
Used to make or receive an outside call.
(Button assignment is required.)
Also used as feature buttons. (Button
assignment is required.)
(Only the outside line "number" [e.g., 1, 2]
may be shown on some telephones.)
AUTO DIAL/STORE:
Used for System/Personal Speed Dialling
or storing programme changes.
SP-PHONE
PAUSE
SP-PHONE:
Used for hands-free operation.
PAU SE :
Used to insert a pause when storing a
telephone number. This button also
functions as the PROGRAM button when
there is no PROGRAM button on your
telephone.
REDIAL
REDIAL:
Used to redial the last dialled number.
MESSAGE
MESSAGE:
Used to leave a message waiting
indication or call back the party who left
the message waiting indication.
User Manual17
1.1 Before Operating the Telephones
INTERCOM
INT’
MONITOR
INTERCOM:
Used to make or receive intercom calls.
MONITOR:
Used for hands-free dialling. You can
monitor the party's voice in hands-free
mode.
AUTO ANS
MUTE
Soft Buttons:
Used to select the item displayed on the
bottom of the display.
AUTO ANS (Auto Answer)/MUTE:
Used to receive an incoming call in
hands-free mode or mute the microphone
during a conversation.
TRANSFER
TRANSFER:
Used to transfer a call to another party.
HOLD
HOLD:
Used to place a call on hold.
18User Manual
1.1 Before Operating the Telephones
FLASH/
RECALL
VOICE CALL
MUTE
PROGRAM
FLASH/RECALL:
Used to disconnect the current call and
make another call without hanging up.
This button also functions as a CANCEL
button while on-hook.
VOICE CALL/MUTE:
Used to monitor an intercom call
automatically, but it cannot be used for
hands-free conversations. It also mutes
the handset microphone during a
conversation.
PROGRAM:
Used to enter and exit the Programming
mode.
CONF
FWD/DND
ANSWER
CONF (Conference):
Used to establish a multiple party
conversation.
Call Forwarding (FWD)/Do Not Disturb
(DND):
Used to perform Call Forwarding (FWD)
or Do Not Disturb (DND).
ANSWER:
Used to answer an incoming call.
PROG.
User Manual19
1.1 Before Operating the Telephones
RELEASE
(PF)
RELEASE:
Used to disconnect the line.
Programmable Feature (PF):
Located on the upper part of the CO
button array or on the DSS Console.
Assigns the desired button and used to
access the stored feature. Mostly used as
a One-touch Dialling button. (Only the "F
and number" may be shown on some
telephones.)
VOL
MODE
Navigator Key/Jog Dial/Volume Key:
Used to adjust the volume and the display
contrast or select desired items.
MODE:
Used to shift the display to access various
features.
SELECT:
SELECTSHIFT
Used to select the displayed item or to call
the displayed phone number.
ENTER:
Used to confirm the selected item.
SHIFT:
Used to access the second level of Soft
button features.
CANCEL:
Used to cancel the selected item.
Customised Buttons
If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an
"Account" button. To customise, refer to "3.1.3 Customising the Buttons".
ButtonsFeature
Loop-CO (L-CO)
Group-CO (G-CO)
Used to access an idle outside line for making outside calls.
Incoming outside calls from any outside line arrive at this button.
Used to access an idle outside line in a specified outside line group for making
outside calls.
Incoming calls from outside lines in the assigned outside line group arrive at
this button.
20User Manual
1.1 Before Operating the Telephones
ButtonsFeature
Single-CO (S-CO)Used to access a specified outside line for making or receiving outside calls.
Direct Station Selection (DSS)
Used to access an extension with one touch.
It is also possible to be changed to the other feature button.
One-touch DiallingUsed to access a desired party or system feature with one touch.
Incoming Call Distribution
Group (ICD Group)
Message
Message for Another
Extension
Call Forwarding (FWD)/Do Not
Disturb (DND)—Both calls
Used to access a specified incoming call distribution group for making or
receiving calls.
Used to leave a message waiting indication or call back the party who left the
message waiting indication.
Used to have a Message button for another extension.
Used to forward all calls to a specified destination or refuse.
FWD/DND—Outside callsUsed to forward outside calls to a specified destination or refuse.
FWD/DND—Intercom callsUsed to forward intercom calls to a specified destination or refuse.
Group FWD—Both callsUsed to forward all the calls to your group to a specified destination.
Group FWD—Outside callsUsed to forward the outside calls to your group to a specified destination.
Group FWD—Intercom callsUsed to forward the intercom calls to your group to a specified destination.
AccountUsed to enter an account code.
ConferenceUsed to establish a multiple party conversation.
TerminateUsed to disconnect the current call and make another call without hanging up.
External Feature Access (EFA)
Used to access special features offered by a host PBX or a telephone
company.
Call Charge ReferenceUsed to check the total call charge for your own extension.
Call ParkUsed to park or retrieve a call in a preset parking zone.
Call Park (Automatic Park
Zone)
Used to park a call in an idle parking zone automatically.
Call LogUsed to show the incoming call information.
Call Log for ICD GroupUsed to have a Call Log button for incoming call distribution group.
Log-in/Log-outUsed to switch between the log-in and log-out mode.
Log-in/Log-out of a specified
group
Used to have a Log-in/Log-out button for another incoming call distribution
group.
Log-in/Log-out for all groupsUsed to have a Log-in/Log-out button for all groups.
Hurry-up
Used to transfer the longest waiting call in the queue of an incoming call
distribution group to the overflow destination.
Wrap-upUsed to switch the wrap-up status, Ready and Not Ready mode.
System AlarmUsed to confirm a PBX error. For more details, consult your dealer.
Time Service (Day/Night/
Lunch/Break)
Used to switch the time service mode.
User Manual21
1.1 Before Operating the Telephones
ButtonsFeature
AnswerUsed to answer an incoming call.
Release
Toll Restriction/Call Barring
Used to disconnect the line during or after a conversation or to complete a Call
Transfer.
Used to change the toll restriction/call barring level of other extension users
temporarily.
ISDN ServiceUsed to access an ISDN service.
Calling Line Identification
Restriction (CLIR)
Connected Line Identification
Restriction (COLR)
Used to switch between the CLIP and CLIR services.
Used to switch between the COLP and COLR services.
ISDN-HoldUsed to transfer a call using telephone company.
HeadsetUsed to talk using the headset.
Time Service Switching Mode
(Automatic/Manual)
Used to switch the time service mode, Automatic or Manual.
Two-way RecordUsed to record a conversation into your own mailbox.
Two-way TransferUsed to record a conversation into the mailbox of a specific extension.
One-touch Two-way Transfer
Live Call Screening (LCS)
Used to record a conversation into the mailbox of a specific extension with one
touch.
Used to monitor your own voice mailbox while an incoming caller is leaving a
message and, if desired, intercept the call.
Voice Mail TransferUsed to transfer a call to the mailbox of a specified extension.
Network Direct Station
Selection (NDSS)
Used to access an extension connected to other PBXs in the network with one
touch.
CTIUsed to access CTI features. For more details, consult your dealer.
Check-inUsed to switch the room status of extensions from Check-out to Check-in.
Check-outUsed to switch the room status of extensions from Check-in to Check-out.
22User Manual
How to Follow the Steps
An example of system operation is shown below.
1.1 Before Operating the Telephones
Calling Another Extension
To call an extension (Intercom Call)
PT and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
To call using a directory, refer to "1.11.2 Using the Directories".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SPPHONE button.
Customising Your Phone
or press DSS.
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.
Talk.Dial extension number
Feature title
Operation steps
The description of the
icons are explained on
"Icon Descriptions".
Conditions
Hints
Programming References: The related or required programming is noted.
User Manual23
1.1 Before Operating the Telephones
Connection Example
This diagram shows you a connection example.
Telephone Company
Computer
Printer
Computer
Single Line
Telephone
Fax Machine
Private
IP Network
Hybrid IP-PBX
Router
Computer
(Server)
Single Line
Telephone
ComputerComputer
Digital Proprietary
Telephone
External Sensor/
External Relay
Doorphone & Door Opener
External Music Source
Pager/
Speaker
Amplifier
Wireless Phone
ISDN Telephone
Portable
Station
Voice Processing
Cell
Station
System
Analogue
Proprietary
Telephone
Digital
Proprietary
Telephone
KX-T7636/
KX-T7633
KX-T7600 Digital
Proprietary
Telephone
DSS Console
DSS Console
USB
Computer
KX-T7600 Digital
Proprietary
Telephone
24User Manual
1.2Making Calls
1.2.1Basic Calling
–Calling Another Extension
–Calling an Outside Party
–Making a Call to a Private Network (TIE Line Access)
–Using an Account Code (Account Code Entry)
Calling Another Extension
To call an extension (Intercom Call)
PT and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
extension number
or press
DSS
.
1.2 Making Calls
Talk.Dial
•The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
•To call using a directory, refer to "1.12.2 Using the Directories".
•For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
•Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SPPHONE button.
Customising Your Phone
•3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
•3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.
User Manual25
1.2 Making Calls
To call an operator (Operator Call)
You can call an extension or a group assigned as the operator.
PT/SLT/PS
9
OR
0
Enter
9 or 0
Off-hook.
.
•The operator call number (default) varies depending on country/area.
For more details, consult your dealer.
Calling an Outside Party
You have to seize an outside line before dialling an outside phone number because external calls are made
via your PBX.
Select one of the following methods:
To select an idle outside line automatically (Automatic Line Access)
PT/SLT/PS
(L-CO)
OR
09
/
Off-hook.Talk.
Press L-CO or
enter automatic
line access number.
outside
phone no.
Dial outside phone
number.
•The automatic line access number (default) varies depending on country/area.
For more details, consult your dealer.
To select an idle outside line in the specified outside line group automatically (Outside Line
Group Access)
PT and SLT
PT/SLT/PS
(G-CO)
outside line
8
OR
group no.
outside
phone no.
Off-hook.Talk.
26User Manual
Press
G-CO
or enter
line group access number
and then
number
outside line group
(2 digits).
outside
Dial
outside phone
.
number
To select the specified outside line
PT and
PT/PS
1.2 Making Calls
outside
phone no.
Dial
outside phone
.
number
Talk.Press
Off-hook.
(S-CO)
S-CO
.
•Each of the S-CO button or G-CO button light shows the current status as follows:
Off: The line is idle.
Red on: The line is in use.
•You may be restricted from making a call to the specified outside party. To make a call, refer
to "1.2.7 Calling without Restrictions".
•To confirm number before dialling, you can enter a phone number and confirm it on the
display and then go off-hook. (Predialling)
•Call Charge Reference
You can confirm your total call charges by pressing the Call Charge Reference button.
•To make a call to another party without going on-hook, press the FLASH/RECALL button.
It will re-access the outside line and provide external dial tone. Pressing the Terminate button
will provide intercom dial tone. You can dial the new phone number without going on/off-hook.
•Hands-free Operation
You can make an outside call and have a conversation in hands-free mode using the SPPHONE button.
Customising Your Phone
•3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
•3.1.3 Customising the Buttons
Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (SCO) button, a Terminate button or a Call Charge Reference button.
Making a Call to a Private Network (TIE Line Access)
You can access extensions connected to other PBXs in a private network.
To call
PT/SLT/PS
*
*
Talk.
Off-hook.
extension no.
OR
private phone no.
7
Dial extension number or
enter 7 and then dial private phone number.
User Manual27
1.2 Making Calls
•* Which type of telephone number must be entered depends on the settings of your PBX. For
more details, consult your dealer.
To call with one touch
PT and SLT
PT/PS
(NDSS)
Off-hook.Press
NDSS
.
Talk.
•To start monitoring another PBX extension after customising an NDSS button, go off-
hook, press the NDSS button, and go on-hook.
The NDSS button light will show the current status as follows:
Off: The extension is idle.
Red on: The extension is busy.
Customising Your Phone
•3.1.3 Customising the Buttons
Create or edit a Network Direct Station Selection (NDSS) button.
Using an Account Code (Account Code Entry)
You may give a specified account code to extension users and check their telephone usage. You can specify
an account code for each client and check the call duration.
PT/SLT/PS
(Account)
OR
94
account code
D.Tone
Off-hook.
28User Manual
Press
Account
enter 49.
outside
phone
no.
Dial
outside
phone number
Seize outside line before
entering outside phone number.
.
or
Enter
account code
(max. 10 digits).
Enter #.
1.2 Making Calls
•A Panasonic proprietary telephone extension user can enter an account code during a
conversation and when hearing reorder tone after the other party hangs up.
•Account codes may use the digits "0" through "9".
•If you enter the wrong code, press the " " key and re-enter the account code.
•You may not be able to make an outside call without an account code. Entry mode is assigned
to each user. Ask your manager for your mode.
•For your convenience, you can store the code with the phone number in the memory (e.g.,
Speed Dialling).
Customising Your Phone
•3.1.3 Customising the Buttons
Create or edit an Account button.
User Manual29
1.2 Making Calls
1.2.2Easy Dialling
This is convenient for frequently dialled phone numbers.
–With a One-touch Button (One-touch Dialling)
–Using Numbers Stored at Your Extension (Personal Speed Dialling)
–Using Numbers Stored in the PBX (System Speed Dialling)
–To a Preset Number by Going Off-hook (Hot Line)
–Using a Preprogrammed Number (Quick Dialling)
With a One-touch Button (One-touch Dialling)
You can store a phone number into the flexible button for one-touch operation.
PT/PS
(One-touch
Dialling)
Press
Off-hook.
Dialling
One-touch
.
Customising Your Phone
•3.1.3 Customising the Buttons
Create or edit a One-touch Dialling button, store the desired phone number or feature
number.
Using Numbers Stored at Your Extension (Personal Speed Dialling)
You can store numbers at your extension for your personal use.
This feature is also known as Station Speed Dialling.
To store a phone number
PT/SLT
03
personal speed
dialling no.
desired
phone no.
C.Tone
Off-hook.
30User Manual
Enter 30.
Enter
personal speed
dialling number
(2 digits).
Enter
Enter outside line access number
before outside phone number.
desired
phone number
(max. 32 digits).
Enter #.
On-hook.
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