Sending a message ...................................38
Receiving a message .................................39
2
Introduction
Accessory information
Supplied accessories
No.Accessory item/Part numberQuantity
AAC adaptor/PNLV236EZ1
BTelephone line cord/PNJA1037Z (for U.K.)1
1
C
D
*1See page 3 for replacement battery information.
*
2The handset cover comes attached to the handset.
Rechargeable batteries
*
Handset cover
2
*
2
1
A
BCD
Additional/replacement accessories
lease contact your nearest Panasonic dealer for sales information.
P
Accessory itemModel number
1
Rechargeable
b
atteries
DECT repeaterKX-A405
Key finder
*1Replacement batteries may have a different capacity from that of the supplied batteries.
*
2By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it
to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key
finder is attached. Please visit our Web site:
http://panasonic.net/pcc/products/telephone/p/tga20/
Please contact Panasonic or authorised sales department on the back cover for availability
of key finder in your area.
HHR-4MVE
Battery type:
Nickel metal hydride (Ni-MH)
–
– 2 x AAA (R03) size for each handset
KX-TGA20EX
*
2
*
Other information
R D
esign and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
r
single base unit.
R Optional handsets may be a different
colour from that of the supplied handsets.
Smartphone
Your smartphone: 4 max.
You can expand your phone system by installing the Smartphone
onnect app on your smartphone and registering your smartphone
C
to the base unit.
R You must configure the base unit and download the app before
you can use these features. See the “Smartphone Integration”
chapter beginning on page 50 for more information.
Sales and support information
Customer Communications Centre
R F
or customers within the U.K.: 0844 844 3899
R For customers within Ireland: 01289 8333
R For further support on your product, please visit our website: www.panasonic.co.uk
Direct Sales at Panasonic U.K.
R O
rder accessory and consumable items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public
holidays).
R Go on line through our Internet Accessory ordering application at www.pas-europe.com
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
R Also available through our Internet is direct shopping for a wide range of finished products.
Take a browse on our website for further details.
http://shop.panasonic.co.uk/
General information
R T
his equipment is designed for use on the U.K. and Ireland analogue telephone network.
n the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are
available for download by visiting:
http://www.ptc.panasonic.eu
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
For your future reference
e recommend keeping a record of the following information to assist with any repair under
o prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
se only the power source marked on the
R U
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
R D
o not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
nplug the product from power outlets
R U
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
onsult the manufacturer of any personal
R C
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. DECT features
operate between 1.88 GHz and 1.90 GHz
with a peak transmission power of 250 mW.
Wi-Fi features operate between 2.412 GHz
and 2.472 GHz with a peak transmission
power of 100 mW.
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
Installation
o prevent the risk of fire or electrical
R T
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
ever install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
Important Information
outlet is installed near the product and is
e
asily accessible.
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
R Do not place magnetic cards or similar
objects near the phone. Magnetic data on
the cards, etc. may be deleted.
R Do not place metallic objects such as
paperclips near the product. Metallic
objects could cause a short circuit if they
touch the charge contacts.
Battery
e recommend using the batteries noted
R W
on page 3. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
1. Do not use this product near water for
e
xample, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
T
he base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
i
nstructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
generating devices, such as fluorescent
lamps and motors.
7
1
2
3
Important Information
R T
he product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
ipe the outer surface of the product
R W
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
C
AUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information for Users on Collection
nd Disposal of Old Equipment and
a
used Batteries
These symbols (A,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used batteries, please
take them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
B, C) on the products,
For business users in the European
U
nion
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other
ountries outside the European Union
C
These symbols (A, B, C) are only valid in
the European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the correct
method of disposal.
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
telephone line cords. Clean more often if
t
he unit is exposed to grease, dust, or high
humidity.
Battery level
IconBattery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery
p
erformance (supplied batteries)
OperationOperating time
In continuous use11 hours max.
Not in use (standby)150 hours max.
Note:
ctual battery performance depends on
R A
usage and ambient environment.
During a power failure
he unit will not work during a power failure.
T
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack using a T-adaptor. Your Panasonic sales
shop can offer you more information about
connection possibilities.
Note for battery installation
R U
se the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 3, 7.
Note for battery charging
R I
t is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
turns off completely after 1 minute of
inactivity if the handset is not on the base unit
or charger.
Activate the handset display again by:
– pressing M
– pressing M
One touch eco mode
T
he MR/ECON button on the handset enables
you to activate the eco function with one
touch.
By activating eco mode, your unit can reduce
the base unit transmission power by up to
90 % in standby mode.
You can turn on/off one touch eco mode by
just pressing MR/ECON. The default setting is“Normal”.
– When the one touch eco mode is on: “Low”
is temporarily displayed and
o
n the handset display instead of
–
When the one touch eco mode is off:
“Normal” is temporarily displayed and
goes off from the handset display.
when on a call.
N
at all other times.
N
is shown
.
N
ote:
R When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
R If you set the DECT repeater mode to “On”
(page 35):
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the
eeded (page 20).
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
10 a MDN (Pause)
2Press M
3W
hen you finish talking, press M
place the handset on the base unit or
charger.
N.
N
Using the speakerphone
1D
2When you finish talking, press M
N
R To switch back to the receiver, press MZN/
ial the phone number and press MZN.
ote:
N.
M
N.
Adjusting the receiver or speaker
olume
v
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
he last 10 phone numbers dialled are stored
T
in the redial list (each 24 digits max.).
1MTN
2MbN: Select the desired phone number.
or
2Dial the phone number. a M
ote:
N
R A 3 second pause is inserted each time MDN
(Pause) is pressed.
N
Answering calls
1Lift the handset and press MN
when the unit rings.
2When you finish talking, press M
place the handset on the base unit or
charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 26).
Temporary ringer off: You can turn the ringer
off temporarily by pressing M
Adjusting the handset ringer volume
ress MDN or MCN repeatedly to select the
P
desired volume while ringing.
N.
or MZN
N
or
3M
N/MZN
f MZN is pressed and the other party’s
R I
line is engaged, the unit automatically
redials multiple times.
Erasing a number in the redial list
1MTN
2MbN:
Select the desired phone number.
aMEraseN
3MbN: “Yes” a MOKN a M
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
R To change the recall/flash time, see
page 26.
For call waiting or Call Waiting
aller ID service users
C
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
1Press MR/ECON to answer the 2nd call.
2To switch between calls, press MR/ECON.
Note:
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
Note:
R D
epending on the environment where this
handset is being used, this feature may not
be effective.
R This feature is not available using the
speakerphone.
Handset equalizer
his feature clarifies the voice of the person
T
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
1Press MMenuN while talking.
2MbN: “Equalizer” a MOKN
3MbN: Select the desired setting.
4Press MOKN to exit.
Note:
R Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.
Recording a telephone
conversation
Important:
R Before recording a conversation, you
should inform the other party that the
conversation is to be recorded. In case you
record without informing the other party, it
will cause the infringement of privacy and
civil liability.
Handset noise reduction
T
his feature allows you to hear the voice of
the person you are talking to clearly, by
reducing the surrounding noise coming from
the other party’s telephone.
1Press MMenuN while talking.
2MbN: “Noise Reduction On” or
1Press MMenuN during an outside call.
2MbN: “Record Call” aMOKN
R A beep is heard and recording starts.
R A beep sounds every 15 seconds and
can be heard by the other party.
3To stop recording, press MStopN.
Note:
R To listen to the recorded conversation, see
page 43.
Call share
You can join an existing outside call.
To join the conversation, press MN
the other handset is on an outside call.
Note:
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 26).
when
Transferring calls, conference
c
alls
Outside calls can be transferred between 2
handsets in the same radio cell.
2 handsets in the same radio cell can have a
conference call with an outside party.
1During an outside call, press MMenuN to
put the call on hold.
2MbN: “Intercom” a MOKN
3MbN: Select the desired unit. a MOKN
Making/Answering Calls
Intercom
I
ntercom calls can be made between handsets
in the same radio cell.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To
answer the call, press M
M
N.
ou can also select your smartphone in this
R Y
feature using a handset, if your smartphone
is registered to the base unit (page 50).
Making an intercom call
1MM
enuN (right soft key) aMIntercomN
2MbN: Select the desired unit. a MOKN
3When you finish talking, press M
N,
then press
N.
4Wait for the paged party to answer.
R If the paged party does not answer,
press MBackN to return to the outside
call.
5To complete the transfer:
Press M
o establish a conference call:
T
MMenuN a MbN: “Conference” a MOKN
R To leave the conference, press
M
continue the conversation.
R To put the outside call on hold:
MMenuN a MbN: “Hold” a MOKN
To resume the conference: MMenuN
a MbN: “Conference” a MOKN
R To cancel the conference: MMenuN a
MbN: “Stop Conference” a MOKN
You can continue the conversation
with the outside caller.
Note:
R You can also select your smartphone in this
feature using a handset, if your smartphone
is registered to the base unit (page 50).
N.
The other 2 parties can
N.
Answering an intercom call
1Press MN
2When you finish talking, press M
to answer the page.
N.
Turning auto intercom on/off
T
his feature allows the handset to answer
intercom calls automatically when it is called.
You do not need to press M
feature is set to “On”, the monitoring handset
for the baby monitor feature (page 32) will
also answer baby monitor calls automatically.
The default setting is “Off”.
N.
When this
1MMenuN (right soft key) #273
2MbN: Select the desired setting. a MOKN
a M
N
Key lock
The handset can be locked so that no calls or
settings can be made. Incoming calls can be
ou can add 500 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired category.
The total number of entries that can be stored
varies depending on how many phone
numbers you have stored for each entry.
Total number of entries is shown below*1:
1 name + 1 phone number: 500 entries
1 name + 2 phone numbers: 250 entries
1 name + 3 phone numbers: 166 entries
*1Up to 3 phone numbers for each entry
can be stored.
Important:
R All entries can be shared by any registered
handset.
R You can copy contacts from your
smartphone to the unit’s phonebook if your
smartphone is registered to the base unit.
For more information, refer to the
Smartphone Connect App Guide, which is
available for download from our web site.
Adding phonebook entries
1MWN a MM
2MbN: “New Entry” a MOKN
3MbN: “(Name)” aMSelectN
enuN
Phonebook
Storing a redial list number to the
honebook
p
1MTN
2MbN: Select the desired phone number.
aMDetailN aMSaveN
3To store the name, continue from step 3,
“Editing entries”, page 20.
Storing caller information to the
p
honebook
1M
2MbN:
N
Select the desired entry. a MDetailN
a MMenuN
3MbN: “Save CID” a MOKN
4MbN: “Phonebook” a MOKN
5To store the name, continue from step 3,
“Editing entries”, page 20.
Categories
Categories can help you find entries in the
phonebook quickly and easily. You can
change the names of categories (“Friends”,
“Family”, etc.). By assigning different ringer
tones for different categories of callers, you
can identify who is calling (category ringer
tone), if you have subscribed to Caller ID
service.
4Enter the party’s name. a MOKN
R You can change the character entry
mode by pressing MR/ECON
(page 53).
5MbN: “(Phone No. 1)” a MSelectN
R You can store up to 3 phone numbers
for each entry.
6Enter the party’s phone number. a MOKN
7MbN: “Category 1” aMSelectN
8MbN: Select the desired category. a MOKN
9MSaveN a M
1MWN a MMenuN
2MbN: “Category” a MOKN
3MbN: Select the desired category. a MOKN
4To change category names
MbN: “Category Name” aMOKN a
Edit the name (10 characters max.;
page 53). aMOKN
To set category ringer tone
MbN: Select the current setting of the
category ringer tone. aMOKN a MbN:
Select the desired ringer tone. a MOKN
5M
N
19
Phonebook
Finding and calling from a
phonebook entry
1MWN
2To scroll through all entries
MbN: Select the desired entry. a MN
o search by first character
T
o search by query
T
o search by category
T
3MbN:
aM
Press the dial key (0
which contains the character you are
searching for (page 53).
Scroll through the phonebook if
MbN:
necessary. a M
*a
the first characters (up to 4) in
uppercase (page 53). aMOKNMbN:
necessary. a M
MS
MOKN
MbN:
MOKN
MbN:
necessary. a M
Select the desired phone number.
To search for the name, enter
Scroll through the phonebook if
earchN aMbN: “Category” a
Select the desired category. a
Scroll through the phonebook if
N
to 9, or #)
N
N
N
Erasing entries
Erasing an entry
1F
ind the desired entry (page 20). a
MMenuN
2MbN: “Erase” aMOKN
3MbN: “Yes” a MOKN a M
Erasing all entries
1MWN a MM
enuN
N
2MbN: “Erase All” a MOKN
3MbN: “Yes” a MOKN
4MbN: “Yes” a MOKN a M
ote:
N
R You can copy contacts from your
smartphone to the unit’s phonebook if your
smartphone is registered to the base unit.
Later, if you delete those phonebook
entries from the unit, pictures that were
attached to the entries will remain in the
handset. You can erase these pictures
manually using the “Memory Manager”
feature (page 26).
N
Editing entries
1F
ind the desired entry (page 20). a
MMenuN
2MbN: “Edit” aMOKN
3MbN: Select the desired item you want to
change. aMSelectN
4To change the name and phone
number:
Edit the name or phone number. a MOKN
To change the category:
MbN: Select the desired category. a MOKN
To delete the picture:
MEraseN aMbN: “Yes” aMOKN
5MSaveN a M
N
Chain dial
T
his feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1During an outside call, press MMenuN.
2MbN: “Phonebook” a MOKN
3MbN: Select the desired entry. aMCallN
4MbN: Select the desired phone number.
5Press MCallN to dial the number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 15).