Panasonic KX-PRW120C Operating Instructions
Smartphone Connect App Guide
Premium Design Phone with Smartphone Connect
Model No. KX-PRW120
Thank you for purchasing a Panasonic product.
This document explains how to use the Smartphone Connect app. For information
about the features of your phone system, refer to the Operating Instructions supplied
with your phone system.
For U.S.A. users
For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A.
or Puerto Rico.
For Canada users
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca
Table of Contents
Introduction
Smartphone Connect overview ....................3
Getting Started
Starting, exiting, and registering ...................5
Screen layout ...............................................5
Status notifications .......................................6
Phone Features
Making calls .................................................7
Using other features during a landline
call ................................................................7
Answering landline calls ...............................8
Using other handsets ...................................8
Call Log Features
Viewing the call log ....................................10
Making a call from the call log ....................10
Adding information from the call log to your
contacts ......................................................10
Erasing the call log .....................................10
Phonebook Features
Phonebook features ...................................11
Answering System Features
Turning the answering system on ..............12
Playing your messages ..............................12
Erasing all messages .................................12
Other Features
Copying data to your phone system ...........13
Copying contacts ........................................13
Copying images (Android™ version
only) ...........................................................14
Copying the ringtone (Android version
only) ...........................................................14
Managing handset memory ........................15
Changing sound settings ............................15
Changing status bar and notification
settings .......................................................16
Changing general settings .........................16
Registration Features
Registering your smartphone to additional
base units ...................................................17
Selecting a base unit ..................................17
Confirming the wireless access point .........17
Deregistering your smartphone ..................18
2
Other Information
If you experience any trouble .....................19
Error messages ..........................................19
Troubleshooting .........................................22
Introduction
Smartphone Connect overview
You can install the free Smartphone Connect app on your smartphone and use your smartphone
as an extension of your phone system. The following features are available when using the app.
– Making and receiving calls using your landline
– Making and receiving intercom calls
– Playing answering system messages
– Checking your call log
– Copying contacts from your smartphone to your phone system
– Transferring landline calls between your smartphone and your handsets
– Copying images from your smartphone to your handsets to be used as wallpaper patterns
(Android version only)
– Copying the ringtone from your smartphone to your handsets (Android version only)
Requirements
R A compatible Panasonic phone system (see below)
R A wireless router (IEEE 802.11g or IEEE 802.11n recommended)
R iPhone 4, iPhone 4S, iPhone 5, iPad, or iPad mini (iOS 5.0 or later)
or
An Android device (Android 4.0 or later)
R The Smartphone Connect app; download information is available at the web page listed below
www.panasonic.net/pcc/support/tel/air
R You must configure both your base unit and your smartphone to connect wirelessly to your
home network via your wireless router. Refer to the Operating Instructions supplied with your
phone system for more information.
R In order to use most of the app’s features, your smartphone needs to be connected to the
same wireless router as your base unit. (You cannot use these features while away from
home.)
*1
Minimum recommended screen resolution: 1280´720. Screen text may not be displayed
properly when using a screen with lower resolution.
*1
Functionality information
R The app may not function properly depending on system environment, such as your
smartphone model, peripherals connected to your smartphone, and the apps installed on your
smartphone.
Compatible Panasonic phone systems
– KX-PRW120
Other information
R Design and specifications are subject to change without notice.
3
Introduction
R The illustrations, screenshots, and product interface text shown in this document are for
reference only and may differ from the actual product.
R The suffix is omitted from model numbers listed in this document.
R Mobile phone call features are not available when using iPad or an Android device that does
not support mobile phone calls. Other features may not be available depending on your
device’s specifications and limitations.
R This product contains Apache Commons Net 3.2, which is licensed according to Apache
License Version 2.0. The license is available for download at http://www.apache.org/licenses/
LICENSE-2.0.html. Source code for this software is available at http://commons.apache.org/
configuration/.
R The End User License Agreement (EULA) for the Smartphone Connect app is available at the
following web page: www.panasonic.net/pcc/support/tel/air
Trademarks
R Android is a trademark of Google Inc.
R iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.
R The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of
such marks by Panasonic Corporation is under license.
R Wi-Fi® is a registered mark of the Wi-Fi Alliance.
R All other trademarks identified herein are the property of their respective owners.
4
Starting, exiting, and registering
Starting the app
Start the Smartphone Connect app by tapping
its icon (shown below).
Note:
R The end-user licence agreement is
displayed the first time you start the app.
R iPhone/iPad
If your device is not compatible with the
app, a message about incompatibility will
be displayed when you start the app.
Exiting the app
iPhone/iPad
Exit the app using the multitasking bar.
Android
Tap or press the menu button on your
smartphone and then tap [Exit]. (The method
for opening the options menu depends on
your device.)
Registering your smartphone to
the base unit
The smartphone can be registered to a
maximum of 4 base units, and a maximum of
4 smartphones can be registered to each base
unit.
Registering for the first time
The first time you start the app, the app will
prompt you to register your smartphone to a
base unit.
1 Make sure that your smartphone’s Wi-Fi
feature is enabled and that your
smartphone is connected to the same
wireless network as your base unit.
2 Start the app.
Getting Started
3 When prompted to register your
smartphone to the base unit, tap [Start].
R The app searches for base units
connected to the same wireless
network as your smartphone. If no
base units are found, you can tap
[Search] to search again.
R If there is more than one unregistered
base unit connected to your wireless
network, select the desired base unit,
tap [OK] and then enter a name for the
base unit and handset when prompted.
4 Wait for the registration process to end.
R The app’s [Keypad] screen is
displayed when registration has ended.
Note:
R After registration, you can confirm that the
app is connected to the base unit by
checking the status bar icon (Android
version only) or notification (page 6).
R You can change the base unit name and
the handset name assigned to your
smartphone later if desired (page 17).
Registering to additional base units
See “Registering your smartphone to
additional base units” on page 17.
Screen layout
The app contains the following screens. You
can switch between screens by tapping the
corresponding tab.
[Keypad]
Used to dial phone numbers and make calls
using your landline.
[Call log]
Used to display a list of landline calls,
including outgoing, incoming, and missed
calls.
[Contacts]
Used to make calls to contacts stored in
your smartphone.
5
Getting Started
[More]
(iPhone/iPad)
[More]
(Android)
Used to access other app features, such as
answering system features, copying data
from your smartphone to your handsets,
changing settings, and displaying the app’s
help files (Internet connection required).
Opening the options menu
The options menu is available on certain
screens and provides access to additional
features and settings.
iPhone/iPad
Tap [Menu].
Android
or press your smartphone’s menu
Tap
button. (The method for opening the options
menu depends on your device.)
Status notifications
iPhone/iPad
Error messages and status notifications are
displayed in the iOS Notifications Centre.
Additionally, is displayed in the [Keypad]
screen if the app cannot connect to the base
unit. Make sure the base unit is turned on and
that the base unit and your smartphone are
within range of your wireless router. See
page 19 for more troubleshooting
information.
Android
Error messages, status notifications, and the
following icons are displayed in your
smartphone’s status bar and notifications
panel.
Indicates that the app is connected to
a base unit and can be used to
access features of your phone
system.
Indicates that the app cannot connect
to the base unit. Make sure the base
unit is turned on and that the base
unit and your smartphone are within
range of your wireless router. See
page 19 for more troubleshooting
information.
Indicates that there is a missed
landline call.
Indicates that there is a new
message in the answering system.
Indicates that the landline’s voice
mail service has recorded a new
message.
Indicates that a landline call is being
received.
Indicates that you are talking on a
landline call or have a landline call on
hold. (Green icon)
Indicates that another handset (or
smartphone) is talking on a landline
call or has a landline call on hold.
(Red icon)
6
Making calls
You can use the app to make landline calls,
mobile calls, an intercom calls.
Important:
R Your smartphone must be able to access
your base unit over the wireless network in
order to use most features of Smartphone
Connect. Make sure your smartphone’s
Wi-Fi feature is enabled.
Dialing manually
1 Start the app and open the [Keypad]
screen.
2 Enter the phone number.
R To erase a number, tap .
R To enter a dialing pause, tap and hold
.
3 Tap [Landline] or [Cell phone] to select
the line you want to use to make the call.
4 If you made a landline line call, tap
[Disconnect] to end the call.
Note:
R If you are talking on a landline call and then
receive and answer a mobile phone call,
the landline call is either disconnected or
put on hold, according to the [Landline call
handling] setting (see “Changing general
settings” on page 16).
R Make sure to tap [Disconnect] when
ending a landline call, even if the other
party hangs up first. Otherwise the
connection to the landline will not be
disconnected.
R If the base unit is busy when you try to
make a landline call, you may hear a busy
tone.
R If the base unit’s repeater mode is turned
on, landline calls and intercom calls may be
disconnected if your smartphone moves
between the wireless range of the wireless
router and the base unit.
Calling a contact
1 Start the app and open the [Contacts]
screen.
Phone Features
2 Tap the desired contact, and then select
the desired phone number if necessary.
3 Tap [Landline] or [Cell phone] to select
the line you want to use to make the call.
4 If you made a landline line call, tap
[Disconnect] to end the call.
Using other features during a landline call
Keypad
Tap [Keypad] during a call if you need to
enter numbers, such as when navigating a call
center’s voice guided menu system. To hide
the keypad, tap [Cancel].
Audio output (speakerphone,
Bluetooth, headset)
iPhone/iPad
Tap [Audio Source] to display a list of the
available devices, and then tap the desired
audio output device to switch to that device.
Android
Tap [Speaker] to turn your smartphone’s
speaker on and off during a call.
If a Bluetooth-compatible device is connected
to your smartphone, tap the audio icon
(speaker, Bluetooth, etc.) to switch between
the available devices.
Mute
Tap [Mute] during a call to mute your
smartphone’s microphone so that the other
party cannot hear you. Tap [Mute] again to
turn the mute off.
Hold
Tap [Hold] during a call to place the call on
hold. Tap [Hold] to return to the call.
7
Phone Features
Flash
Tap [FLASH Call wait] during a call to use
your phone system’s flash feature, such as to
answer a call waiting or to switch between two
different calls.
Answering landline calls
Answering a landline call
When you receive a landline call, the call
receiving screen is displayed. Tap [Answer].
Note:
R Make sure to tap [Disconnect] when
ending a call, even if the other party hangs
up first. Otherwise the connection to the
landline will not be disconnected.
R You can turn the ringer off temporarily by
tapping [Ringer off]. Other handsets will
continue to ring.
R To change the ringtone heard for landline
calls and intercom calls, see page 15.
R iPhone/iPad
If you want the app to receive calls even
when it is in the background, turn the [Keep
Alive in Background] setting on (see
“Changing general settings” on page 16).
When a call is received, your smartphone
behaves according to the app’s sound
settings (page 15) and the app’s volume.
Note that your device’s ring/silent switch
does not affect the app.
R Android
When a call is received, your smartphone
behaves according to its vibration and silent
mode settings.
Using other handsets
Making an intercom call
1 Start the app and open the [Keypad]
screen.
2 Tap [Intercom].
3 Tap the desired handset.
8
4 When finished, tap [Disconnect] to end
the call.
Note:
R You cannot make intercom calls to other
smartphones.
R iPhone/iPad
When you are talking on an intercom call,
the intercom call is disconnected
automatically if you receive a mobile phone
call.
R Android
When you are talking on an intercom call,
the intercom call is disconnected
automatically if you answer a mobile phone
call.
Transferring a landline call to a
handset
1 iPhone/iPad
While on a landline call, tap [Menu].
Android
While on a landline call, tap or press
your smartphone’s menu button.
2 Tap [Intercom].
3 Select the desired handset, and then wait
for the handset user to answer.
R You can cancel and return to the call
by tapping [Hold].
4 After the handset user answers, tap
[Disconnect] to end your call and
transfer it to the other handset.
Note:
R You cannot transfer landline calls to other
smartphones.
Creating a conference call
1 iPhone/iPad
While on a landline call, tap [Menu].
Android
While on a landline call, tap or press
your smartphone’s menu button.
2 Tap [Intercom].
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