Panasonic KX-PRW110, KX-PRW120 User Manual

Smartphone Connect App Guide

Premium Design Phone with Smartphone Connect

Model No. KX-PRW110

KX-PRW120

Thank you for purchasing a Panasonic product.

This document explains how to use the Smartphone Connect app. For information about the features of your phone system, refer to the Operating Instructions supplied with your phone system.

Introduction

Smartphone Connect overview ....................3

Getting Started

Starting, exiting, and registering ...................5

Screen layout ...............................................5

Status notifications .......................................6

Phone Features

Making calls .................................................7

Using other features during a landline

call ................................................................7

Answering landline calls ...............................8

Using other handsets ...................................8

Call Log Features

Viewing the call log ....................................10

Making a call from the call log ....................10

Adding information from the call log to your

contacts ......................................................10

Erasing the call log .....................................10

Phonebook Features

Phonebook features ...................................11

Answering System Features

Turning the answering system on ..............12

Playing your messages ..............................12

Erasing all messages .................................12

Other Features

Copying data to your phone system ...........13

Copying contacts ........................................13

Copying images (Android™ version

only) ...........................................................14

Copying the ringtone (Android version

only) ...........................................................14

Managing handset memory ........................15

Changing sound settings ............................15

Changing status bar and notification

settings .......................................................16

Changing general settings .........................16

Registration Features

Registering your smartphone to additional

base units ...................................................17

Selecting a base unit ..................................17

Confirming the wireless access point .........17

Deregistering your smartphone ..................18

Other Information

If you experience any trouble .....................19

Error messages ..........................................19

Troubleshooting .........................................22

Introduction

Smartphone Connect overview

You can install the free Smartphone Connect app on your smartphone and use your smartphone as an extension of your phone system. The following features are available when using the app. – Making and receiving calls using your landline – Making and receiving intercom calls – Playing answering system messages – Checking your call log – Copying contacts from your smartphone to your phone system – Transferring landline calls between your smartphone and your handsets – Copying images from your smartphone to your handsets to be used as wallpaper patterns

(Android version only)

– Copying the ringtone from your smartphone to your handsets (Android version only)

Requirements

R A compatible Panasonic phone system (see below) R A wireless router (IEEE 802.11g or IEEE 802.11n recommended) R iPhone 4, iPhone 4S, iPhone 5, iPad, or iPad mini (iOS 5.0 or later)

or An Android device (Android 4.0 or later)

R The Smartphone Connect app; download information is available at the web page listed below

www.panasonic.net/pcc/support/tel/air

R You must configure both your base unit and your smartphone to connect wirelessly to your

home network via your wireless router. Refer to the Operating Instructions supplied with your phone system for more information.

R In order to use most of the app’s features, your smartphone needs to be connected to the

same wireless router as your base unit. (You cannot use these features while away from home.)

Minimum recommended screen resolution: 1280´720. Screen text may not be displayed properly when using a screen with lower resolution.

Functionality information

R The app may not function properly depending on system environment, such as your

smartphone model, peripherals connected to your smartphone, and the apps installed on your smartphone.

Compatible Panasonic phone systems

– KX-PRW110 – KX-PRW120

Other information

R Design and specifications are subject to change without notice.

Introduction

R The illustrations, screenshots, and product interface text shown in this document are for

reference only and may differ from the actual product.

R The suffix is omitted from model numbers listed in this document. R Mobile phone call features are not available when using iPad or an Android device that does

not support mobile phone calls. Other features may not be available depending on your device’s specifications and limitations.

R This product contains Apache Commons Net 3.2, which is licensed according to Apache

License Version 2.0. The license is available for download at http://www.apache.org/licenses/ LICENSE-2.0.html. Source code for this software is available at http://commons.apache.org/ configuration/.

R The End User License Agreement (EULA) for the Smartphone Connect app is available at the

following web page: www.panasonic.net/pcc/support/tel/air

Trademarks

R Android is a trademark of Google Inc. R iPhone and iPad are trademarks of Apple Inc. R The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of

such marks by Panasonic Corporation is under license.

R Wi-Fi® is a registered mark of the Wi-Fi Alliance. R All other trademarks identified herein are the property of their respective owners.

Starting, exiting, and registering

Starting the app

Start the Smartphone Connect app by tapping its icon (shown below).

Note:

R The end-user licence agreement is

displayed the first time you start the app.

R iPhone/iPad

If your device is not compatible with the app, a message about incompatibility will be displayed when you start the app.

Exiting the app

iPhone/iPad

Exit the app using the multitasking bar.

Android

Tap or press the menu button on your smartphone and then tap [Exit]. (The method for opening the options menu depends on your device.)

Registering your smartphone to the base unit

The smartphone can be registered to a maximum of 4 base units, and a maximum of 4 smartphones can be registered to each base unit.

Registering for the first time

The first time you start the app, the app will prompt you to register your smartphone to a base unit.

1 Make sure that your smartphone’s Wi-Fi

feature is enabled and that your smartphone is connected to the same wireless network as your base unit.

2 Start the app.

Getting Started

3 When prompted to register your

smartphone to the base unit, tap [Start].

R The app searches for base units

connected to the same wireless network as your smartphone. If no base units are found, you can tap [Search] to search again.

R If there is more than one unregistered

base unit connected to your wireless network, select the desired base unit, and then enter a name for the base unit and handset when prompted.

4 Wait for the registration process to end.

R The app’s [Keypad] screen is

displayed when registration has ended.

Note:

R After registration, you can confirm that the

app is connected to the base unit by checking the status bar icon (Android version only) or notification (page 6).

R You can change the base unit name and

the handset name assigned to your smartphone later if desired (page 17).

Registering to additional base units

See “Registering your smartphone to additional base units” on page 17.

Screen layout

The app contains the following screens. You can switch between screens by tapping the corresponding tab.

[Keypad]

Used to dial phone numbers and make calls using your landline.

[Call log]

Used to display a list of landline calls, including outgoing, incoming, and missed calls.

[Contacts]

Used to make calls to contacts stored in your smartphone.

Getting Started

[More]

(iPhone/iPad)

[More]

(Android)

Used to access other app features, such as answering system features, copying data from your smartphone to your handsets, changing settings, and displaying the app’s help files (Internet connection required).

Opening the options menu

The options menu is available on certain screens and provides access to additional features and settings.

iPhone/iPad Tap [Menu]. Android

or press your smartphone’s menu

Tap button. (The method for opening the options menu depends on your device.)

Status notifications

iPhone/iPad

Error messages and status notifications are displayed in the iOS Notifications Centre.

Additionally, is displayed in the [Keypad]

screen if the app cannot connect to the base unit. Make sure the base unit is turned on and that the base unit and your smartphone are within range of your wireless router. See page 19 for more troubleshooting information.

Android

Error messages, status notifications, and the following icons are displayed in your smartphone’s status bar and notifications panel.

Indicates that the app is connected to a base unit and can be used to access features of your phone system.

Indicates that the app cannot connect to the base unit. Make sure the base unit is turned on and that the base unit and your smartphone are within range of your wireless router. See page 19 for more troubleshooting information.

Indicates that there is a missed landline call.

Indicates that there is a new message in the answering system. (KX-PRW120 only)

Indicates that the landline’s voice mail service has recorded a new message.

Indicates that a landline call is being received.

Indicates that you are talking on a landline call or have a landline call on hold. (Green icon)

Indicates that another handset (or smartphone) is talking on a landline call or has a landline call on hold. (Red icon)

Making calls

You can use the app to make landline calls, mobile calls, an intercom calls.

Important:

R Your smartphone must be able to access

your base unit over the wireless network in order to use most features of Smartphone Connect. Make sure your smartphone’s Wi-Fi feature is enabled.

Dialling manually

1 Start the app and open the [Keypad]

screen.

2 Enter the phone number.

R To erase a number, tap . R To enter a dialling pause, tap and hold

3 Tap [Landline] or [Mobile] to select the

line you want to use to make the call.

4 If you made a landline line call, tap

[Disconnect] to end the call.

Note:

R If you are talking on a landline call and then

receive and answer a mobile phone call, the landline call is either disconnected or put on hold, according to the [Landline call handling] setting (see “Changing general settings” on page 16).

R Make sure to tap [Disconnect] when

ending a landline call, even if the other party hangs up first. Otherwise the connection to the landline will not be disconnected.

R If the base unit is busy when you try to

make a landline call, you may hear a busy tone.

R If the base unit’s repeater mode is turned

on, landline calls and intercom calls may be disconnected if your smartphone moves between the wireless range of the wireless router and the base unit.

Calling a contact

1 Start the app and open the [Contacts]

screen.

Phone Features

2 Tap the desired contact, and then select

the desired phone number if necessary.

3 Tap [Landline] or [Mobile] to select the

line you want to use to make the call.

4 If you made a landline line call, tap

[Disconnect] to end the call.

Using other features during a landline call

Keypad

Tap [Keypad] during a call if you need to enter numbers, such as when navigating a call centre’s voice guided menu system. To hide the keypad, tap [Cancel].

Audio output (speakerphone, Bluetooth, headset)

iPhone/iPad

Tap [Audio Source] to display a list of the available devices, and then tap the desired audio output device to switch to that device.

Android

Tap [Speaker] to turn your smartphone’s speaker on and off during a call. If a Bluetooth-compatible device is connected to your smartphone, tap the audio icon (speaker, Bluetooth, etc.) to switch between the available devices.

Mute

Tap [Mute] during a call to mute your smartphone’s microphone so that the other party cannot hear you. Tap [Mute] again to turn the mute off.

Hold

Tap [Hold] during a call to place the call on hold. Tap [Hold] to return to the call.

Phone Features

Recall

Tap [R] during a call to use your phone system’s recall feature, such as to answer a call waiting or to switch between two different calls.

Answering landline calls

Answering a landline call

When you receive a landline call, the call receiving screen is displayed. Tap [Answer].

Note:

R Make sure to tap [Disconnect] when

ending a call, even if the other party hangs up first. Otherwise the connection to the landline will not be disconnected.

R You can turn the ringer off temporarily by

tapping [Ring off]. Other handsets will continue to ring.

R To change the ringtone heard for landline

calls and intercom calls, see page 15.

R iPhone/iPad

If you want the app to receive calls even when it is in the background, turn the [Keep Alive in Background] setting on (see “Changing general settings” on page 16). When a call is received, your smartphone behaves according to the app’s sound settings (page 15) and the app’s volume. Note that your device’s ring/silent switch does not affect the app.

R Android

When a call is received, your smartphone behaves according to its vibration and silent mode settings.

Using other handsets

Making an intercom call

1 Start the app and open the [Keypad]

screen.

2 Tap [Intercom]. 3 Tap the desired handset.

4 When finished, tap [Disconnect] to end

the call.

Note:

R You cannot make intercom calls to other

smartphones.

R iPhone/iPad

When you are talking on an intercom call, the intercom call is disconnected automatically if you receive a mobile phone call.

R Android

When you are talking on an intercom call, the intercom call is disconnected automatically if you answer a mobile phone call.

Transferring a landline call to a handset

1 iPhone/iPad

While on a landline call, tap [Menu]. Android

While on a landline call, tap or press your smartphone’s menu button.

2 Tap [Intercom]. 3 Select the desired handset, and then wait

for the handset user to answer. R You can cancel and return to the call

by tapping [Hold].

4 After the handset user answers, tap

[Disconnect] to end your call and

transfer it to the other handset.

Note:

R You cannot transfer landline calls to other

smartphones.

Creating a conference call

1 iPhone/iPad

While on a landline call, tap [Menu]. Android

While on a landline call, tap or press your smartphone’s menu button.

2 Tap [Intercom].

+ 16 hidden pages

Panasonic KX-PRW110, KX-PRW120 User Manual

Table of Contents

Introduction

Smartphone Connect overview

Starting, exiting, and registering

Getting Started

Screen layout

Status notifications

Making calls

Phone Features

Using other features during a landline call

Answering landline calls

Using other handsets