Panasonic KX-HNC800E Operating Instructions

Page 1
Installation Guide
Home Network System
Full HD Camera
Model No. KX-HNC800
E
Thank you for purchasing a Panasonic product.
This document explains how to configure the camera and access it using a mobile device. These steps must be followed before you can use
the camera. For details about how to use the camera, refer to the
User’s Guide (page 33).
Please read this document before using the unit and save it for future reference.
For dedicated help, support, or advice, available to help you Monday ­Friday,
09:00 - 23:00. For U.K., please contact us on 0330 3331112 and
for Ireland 01 4475228.
In order to use this device, download the latest version of the [Home Network] app.
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Introduction
Accessory information ...............3
General information ...................6
Important Information
Graphical symbols for use on equipment and their
descriptions ...............................7
About this system ......................8
For your safety ...........................
8
Important safety instructions ....10
Security cautions .....................10
For best performance ..............12
Other information .....................13
Setup
Part names and functions ........15
LED indicator ...........................16
Connections .............................17
Setup overview ........................19
Downloading the [Home Network]
app ...........................................20
Setting up the camera (initial
setup) .......................................21
Registering additional mobile
devices to the camera .............25
Registering the camera to your
hub ...........................................26
Resetting the camera ..............27
Appendix
Information about wireless
communication ........................28
Information about sensor
features ....................................29
Information about night vision
mode ........................................31
Wall mounting ..........................31
Adjusting the angle ..................31
Removing the stand .................32
Accessing the User’s Guide ....33
Specifications ..........................34
Open source software notice ...35
Software information ................36
Conditions of guarantee ..........37
2

Table of Contents

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Accessory information

Supplied accessories
AC adaptor P
art number: PNWYAC800E00
Other information
R D
esign and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual
product.
Trademarks
R m
icroSDXC Logo is a trademark of SD-3C, LLC.
R iPhone and iPad are trademarks of Apple Inc., registered in the U.S.
and other countries.
R Android and Google Play are registered trademarks or trademarks of
Google Inc.
R Microsoft, Windows, and Internet Explorer are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
R Wi-Fi, WPA, and WPA2 are registered trademarks or trademarks of
Wi-Fi Alliance.
R All other trademarks identified herein are the property of their
respective owners.
Notice
R T
he camera supports microSD, microSDHC, and microSDXC memory cards. In this document, the term “microSD card” is used as a generic term for any of the supported cards.
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Introduction

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Integration with the Panasonic Home Network System
A
lthough you can use the camera by itself, it can also be integrated into
the Panasonic Home Network System.
What is the Panasonic Home Network System?
The Panasonic Home Network System is a wireless system that uses DECT technology to create a powerful network of devices, including motion sensors, window/door sensors, smart plugs, etc., and allows you to control them all with an easy-to-use app.
What are some example uses?
– Use the system’s sensors to trigger camera recording
Camera images can be recorded automatically when a door is opened, when motion is detected, etc.
– Use the camera’s motion sensor to trigger the alarm system
You can receive a phone call and notification when the camera’s motion sensor detects motion.
What do I need to get started?
Your HD camera (up to 16) and a KX-HNB600 hub. The hub joins all system devices together using DECT technology, connects to your home network via your wireless router, and can also connect to your landline.
What other devices are available?
– Activity detection sensors, such as motion sensors and window/door
sensors
– Smart plugs, which can turn electric devices on when triggered by a
sensor or according to a schedule
– and more!
KX-HNB600KX-HNB600
4
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Introduction
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For information about the latest devices and bundles, visit the website below.
www.panasonic.co.uk/SmartHome
Note:
R Device availability and appearance may vary by region.
Sales and support information
Customer Communications Centre
R F
or customers within the U.K.: 0330 3331112
R For customers within Ireland: 01 4475228 R For further support on your product, please visit our website:
www.panasonic.co.uk
Direct Sales at Panasonic U.K.
R O
rder accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public holidays).
R Go on line through our Internet Accessory ordering application at
www.pas-europe.com
R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided
directly by Panasonic U.K.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
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Introduction
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General information

D
eclaration of Conformity:
R Panasonic Corporation declares that the radio equipment type
(KX-HNC800) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative:
Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation No. 801/2013. From 1 January 2015.
Please visit here: http://www.ptc.panasonic.eu/erp Click [Downloads] a Energy related products information (Public)
Power consumption in networked standby and guidance are mentioned in the web site above.
For your future reference
W
e recommend keeping a record of the following information to assist
with any repair under warranty.
Serial No. Date of purchase
(found on the rear of the unit) N
ame and address of dealer
Attach your purchase receipt here.
6
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Introduction
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Graphical symbols for use on equipment a
nd their descriptions
Symbol Explanation Symbol Explanation
Alternating current (
A.C.)
Class P
equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding e
arth
Stand-by (power)
Functional earth “ON”/“OFF” (power;
p
ush-push)
For indoor use only Caution, risk of electric
s
hock
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Important Information

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About this system

R T
his system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation.
R This product should not be used
as substitute for a medical or caregiver’s supervision. It is the caregiver’s responsibility to stay close enough to handle any eventuality.
R The system’s wireless features
are subject to interference, therefore functionality in all situations cannot be guaranteed. Panasonic will not be held responsible for injury or damage to property that occurs in the event of wireless communication error or failure.

For your safety

T
o prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
R U
se only the power source
marked on the product.
R Do not overload power outlets
and extension cords. This can result in the risk of fire or electric shock.
R Completely insert the AC
adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/ or excessive heat resulting in a fire.
R Regularly remove any dust, etc.
from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
R Unplug the product from power
outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Wait for the product to stop emitting smoke, then visit the following web page and contact Panasonic for support. www.panasonic.co.uk
R Unplug from power outlets and
never touch the inside of the
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product if its casing has been broken open. Danger of electric shock exists.
R Never touch the plug with wet
hands. Danger of electric shock exists.
R Do not connect non-specified
devices.
Installation
R D
o not use this product
outdoors.
R To prevent the risk of fire or
electrical shock, do not expose the product to rain or any type of moisture.
R Do not place or use this product
near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
R Do not allow the AC adaptor
cord to be excessively pulled, bent or placed under heavy objects.
R Keep small parts, such as
microSD cards, out of the reach of children. There is a risk of swallowing. In the event they are swallowed, seek medical advice immediately.
Operating safeguards
R U
nplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.
R Do not disassemble the product. R Never put metal objects inside
the product. If metal objects enter the product, turn off the circuit breaker and contact an authorised service centre.
Medical
R C
onsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. Wireless communication features operate between the frequencies listed below, with a peak transmission power of 100 mW.
2.412 GHz – 2.472 GHz
5.180 GHz – 5.320 GHz
5.500 GHz – 5.700 GHz
5.745 GHz – 5.825 GHz
R Do not use the product in health
care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
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Important Information
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CAUTION
Installation and location
R N
ever install wiring during a
lightning storm.
R The AC adaptor is used as the
main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
R To avoid the risk of
strangulation, keep the product and the AC adaptor cord at least 1 m from a child’s crib and out of the reach of small children.
R Mount the product on the stable
location where the camera can be adequately supported when installing.
R Do not mount the product on
soft material. It may fall down, break or cause injury.
R Do not mount the product on
the following materials: gypsum board, ALC (autoclaved lightweight cellular concrete), concrete block, plywood less than 25 mm thick, etc.
Preventing accidents and i
njuries
R Do not put your ear(s) near the
speaker, as loud sounds
emitted from the speaker may cause hearing impairment.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
2. Use only the power cord indicated in this document.
SAVE THESE INSTRUCTIONS

Security cautions

T
ake appropriate measures to avoid the following security breaches when using this product. – Leaks of private information – Unauthorised use of this product – Unauthorised interference or
suspension of the use of this product
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Take the following measures to avoid security breaches: R Configure the wireless router
that connects your mobile device to this product to use encryption for all wireless communication.
R You may be vulnerable to
security breaches if the unit is used with the login password, disarm code, or PIN code, or other settings at their default values. Configure your own values for these settings.
R Do not use passwords that
could be easily guessed by a third party. If you keep a record of your passwords, protect that record. Change passwords regularly.
R If you lose your mobile device,
change the password used to access this product.
R If you enable the product’s auto
login feature, enable the screen lock or similar security feature on your mobile device.
R Take care when performing
important security related operations, such as deleting unit IDs.
R To prevent disclosure of
personal information, enable the screen lock or similar security feature on your mobile device.
R When submitting the product for
repair, make a note of any important information stored in the product, as this information may be erased or changed as part of the repair process.
R Before handing the product
over to a third party for repair or other purposes, perform a factory data reset to erase any data stored in the product and remove the microSD card. Use only trusted repair services authorised by Panasonic.
R Before disposing of the product,
perform a factory data reset to erase any data stored in the product. Remove and erase the microSD card.
R If your mobile device will no
longer be used with the product, delete your mobile device’s registration from the product and delete the corresponding app from your mobile device.
R If this product experiences a
power outage, its date and time setting may become incorrect. Confirm the date and time setting and correct it if necessary.
Additionally, note the following. R Communications may be
interrupted depending on
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Important Information
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network conditions and wireless signal quality.
R This product may be used in
ways that violate the privacy or publicity rights of others. You are responsible for the ways in which this product is used.

For best performance

Product location/avoiding noise
T
his product uses radio waves to communicate with a wireless router. R For maximum coverage and
noise-free communications, place this product: – at a convenient, central
location with no obstructions between this product and the wireless router.
– away from electronic
appliances such as TVs, radios, personal computers, wireless devices, or other phones.
– facing away from radio
frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting this product on a bay window or near a window.)
R Coverage and transmission
quality depends on the local environmental conditions.
R If the transmission quality is not
satisfactory, move this product to another location.
Environment
R K
eep the product away from electrical noise generating devices, such as fluorescent lamps and motors.
R The product should be kept free
from excessive smoke, dust, high temperature, and vibration.
R Do not expose this product to
direct sunlight or other forms of powerful light such as halogen lights for long periods of time. (This may damage the image sensor.)
R Do not place heavy objects on
top of the product.
R When you leave the product
unused for a long period of time, unplug the product from the power outlet.
R The product should be kept
away from heat sources such as heating devices, cooking appliances, etc. It should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.
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R The maximum communication
range may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
R Operating the product near
electrical appliances may cause interference. Move away from the electrical appliances.

Other information

Routine care
R W
ipe the outer surface of the
product with a soft moist cloth.
R Do not use benzine, thinner, or
any abrasive powder.
Camera image quality
R C
amera images may have the following characteristics. – Colours in images may differ
from the actual colours.
– Faces or objects may appear
dark when there is light behind the subject (i.e., backlighting).
– Image quality may be
reduced in dark locations.
– Images may appear hazy
when there are outdoor lights in use.
Protecting your recordings
R D
o not remove the microSD card or disconnect the product’s AC adaptor while reading or writing data to the microSD card. Data on the card could become corrupted.
R If a microSD card malfunctions
or is exposed to electromagnetic waves or static electricity, data on the card could become corrupted or erased. Therefore, we recommend backing up important data to a computer or other device.
Disposal of Old Equipment (
Only for European Union and countries with recycling systems)
This symbol on the products, packaging, and/or accompanying documents means that used electrical and electronic products must not be mixed with general household waste. For proper treatment, recovery and recycling of old products,
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Important Information
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please take them to applicable collection points in accordance with your national legislation. By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local municipality. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the E
uropean Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in o
ther Countries outside the
European Union
This symbol is only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
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Part names and functions

A B
C
D
L
F
H I
G
E
K
J
A Brightness sensor
A
llows the camera to switch automatically
to night vision mode in low-light conditions.
B Lens C Privacy shutter
P
revents others from monitoring live camera images or sound when the shutter is closed.
D Microphone E LED indicator F microSD card slot G Stand H MS
ETUPN
Used when performing initial setup.
I Speaker J micro-USB connector
U
sed to connect the AC adaptor to the camera.
K Reset button
U
sed to reset the camera’s settings. (page 27)
L Temperature sensor
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Setup

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LED indicator

Y
ou can use the LED indicator to confirm the camera’s status.
Indicator Status
Off
No power, or LED indicator is turned off
*
1
Blue, lit Normal operation, connected to wireless
r
outer*1, privacy shutter is open
White, lit Normal operation, connected to wireless
r
outer*1, privacy shutter is closed
White, blinking quickly Camera is searching for wireless router
Green, lit Initial setup required
Green, blinking slowly Initial setup is in progress with mobile device
c
onnected
Green, blinking Initial setup is starting
Red, lit
Motion detected*1, or camera is starting up
Red, blinking slowly Live images are being viewed or recorded, or
c
amera is starting up
Red, blinking Device malfunction
*1 You can configure the camera so that its LED indicator does not light
during normal operation or when motion is detected. For more information, refer to the User’s Guide (page 33).
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Connections

1 I
nsert the AC adaptor plug
(A) firmly into the camera’s micro-USB connector.
2 Connect the AC adaptor (B)
to the power outlet.
3 Insert a microSD card
(user-supplied; C) into the camera’s microSD card slot. (This is not necessary if you do not want to record camera images.)
B
C
A
Note:
R Use only the supplied AC adaptor S006AKB0500100. R To remove the microSD card, push in the microSD card and then
remove it.
Note about power connections
AC adaptor connection
R T
he AC adaptor must remain connected at all times. (It is normal for
the adaptor to feel warm during use.)
R The AC adaptor should be connected to a vertically oriented or
floor-mounted AC outlet. Do not connect the AC adaptor to a horizontally oriented AC outlet that faces the floor, such as an AC outlet installed on a ceiling or under a table, as the weight of the adaptor may cause the adaptor to become disconnected.
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Setup
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Power failure
R T
he camera will not work during a power failure.
18
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Setup overview

A
fter you have connected your camera, here is what you will need to do in order to access it from your mobile device. Each procedure is explained in this chapter.
Using the camera by itself (
no integration with a Home
Network System)
Integrating the camera with a H
ome Network System (registering to a KX-HNB600 hub)
1 D
ownload (page 20)
Download the [Home Network] app to your mobile
device.
2 Set up the camera
(page 21)
Use the [Home Network] app to configure the camera to connect to your wireless router, and then register your mobile device to the camera.
3 (Optional)
Register additional mobile devices (page 25)
You can register additional mobile devices to the camera, for a total of 8.
1 D
ownload (page 20)
Download the [Home Network] app to your mobile
device.
2 Set up the hub
Refer to the System Setup Guide included with your hub.
3 Register camera to hub
(page 26)
Use the [Home Network] app to register the camera and configure it to connect to your wireless router.
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Downloading the [
Home Network]
app
Download information is available at the web page listed below. www.panasonic.net/pcc/support/ tel/homenetwork/
Using your device’s app store
i
Phone, iPad users
Search for “Panasonic Home Network System”. iPad users should search in the “iPhone only” category.
Android™ device users
Search for “Panasonic Home Network System”.
Compatible mobile devices
iPhone 4 and later, iPad (iOS
6.0 and later)
– Android smartphones and
tablets (Android 4.0 and later)
Note:
R The [Home Network] app may
not function properly depending on the operating environment,
such as the model of your mobile device, peripherals connected to your mobile device, and the apps installed on your mobile device.
R The following Android devices
are not compatible with the [Home Network] app. – Android devices that are not
supported by Google Play™
– Android devices with limited
hardware features (Bluetooth, Wi-Fi®, and microphone support are required.)
20
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Setting up the c
amera (initial
setup)
Confirm the following before you begin. – Make sure you have installed
the [Home Network] app on your mobile device
– Make sure the camera is
located within range of your wireless router
– Make sure your mobile device
is connected to your wireless router
– Make sure your mobile device
can connect to the Internet
– Make sure you know the
network name (SSID) and password assigned to your wireless router
Initial setup (for iPhone, iPad u
sers)
R D
o not perform this procedure if you want to integrate the camera with your Home Network System. Use the procedure on page 26.
R If your mobile device is
already registered to a hub and you want to use your camera by itself, see “Information for current hub users”, page 24.
1 P
lug in the camera and wait about 1 minute for the camera’s LED to light in green. R If the LED does not light in
green, or if you experience trouble during this procedure, reset the camera (page 27) and then repeat this procedure.
2 Start the [Home Network]
app. R If prompted, follow the
on-screen instructions and select the appropriate region/country.
3 Tap [HD Camera]. 4 Tap [Set up the HD Camera]. 5 When prompted, press the
MSETUPN button on the back
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of the camera, and then tap [Next]. R The LED indicator blinks in
green.
6 Change your mobile device’s
Wi-Fi setting temporarily so that it connects to the camera directly. R Open your mobile device’s
[Settings] app, tap [Wi-Fi], select “KX-HNC800_Panasonic”, enter “00000000” as the password, and then tap [Join].
R If more than 1 item named
“KX-HNC800_Panasonic” is displayed, wait approx. 10 minutes and perform this procedure from the beginning.
7 Start the [Home Network]
app again.
8 If necessary, enter the
password required to connect to your wireless router and then tap [Next]. R The camera and your
mobile device connect to your wireless router.
R If prompted, follow the
on-screen instructions and connect your mobile device to your wireless router, start
the app again, and then tap
[
Add This Mobile Device].
R If you enter the wrong
password, an error is displayed. Repeat the initial setup procedure from the beginning.
9 When prompted, press the
MSETUPN button on the back of the camera. R The camera registers your
mobile device.
10 When prompted, set the
password that will be used to access the camera.
11 When prompted, enter a
name for your mobile device and then tap [OK]. R This setting allows you to
change the name assigned to your device. It can help you identify your mobile device when performing certain operations, such as deregistering a mobile device.
R A list of all cameras
registered to the app is displayed when initial setup is complete.
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Initial setup (for Android device u
sers)
R D
o not perform this procedure if you want to integrate the camera with your Home Network System. Use the procedure on page 26.
R If your mobile device is
already registered to a hub and you want to use your camera by itself, see “Information for current hub users”, page 24.
1 P
lug in the camera and wait about 1 minute for the camera’s LED to light in green. R If the LED does not light in
green, or if you experience trouble during this procedure, reset the camera (page 27) and then repeat this procedure.
2 Start the [Home Network]
app. R If prompted, follow the
on-screen instructions and select the appropriate region/country.
3 Tap [HD Camera]. 4 Tap [Set up the HD Camera].
5 W
hen prompted, press the
MSETUPN button on the back of the camera. R The LED indicator blinks in
green.
R The app temporarily
changes your mobile device’s Wi-Fi setting so that it connects to the camera directly.
6 If necessary, enter the
password required to connect to your wireless router and then tap [Next]. R The camera and your
mobile device connect to your wireless router.
R If you enter the wrong
password, an error is displayed. Repeat the initial setup procedure from the beginning.
7 When prompted, press the
MSETUPN button on the back of the camera. R The camera registers your
mobile device.
8 When prompted, set the
password that will be used to access the camera.
9 When prompted, enter a
name for your mobile device and then tap [OK]. R This setting allows you to
change the name assigned
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to your device. It can help you identify your mobile device when performing certain operations, such as deregistering a mobile device.
R A list of all cameras
registered to the app is displayed when initial setup is complete.
Information for current hub u
sers
If your mobile device is already registered to a hub and you want to use your camera by itself (i.e., you do not want to integrate the camera with your Panasonic Home Network System), perform the following.
1 Plug in the camera and wait
about 1 minute for the camera’s LED to light in green. R If the LED does not light in
green, or if you experience trouble during this procedure, reset the camera (page 27) and then repeat this procedure.
2 Start the [Home Network]
app.
3 From the [Home Network]
app home screen, tap
[Settings].
4 T
ap [Device Registration] ® [Registration] ® [HD Camera] ® [Method 2].
5
iPhone, iPad users
Continue from step 4 of the initial setup procedure on page 21.
Android device users
Continue from step 4 of the initial setup procedure on page 23.
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Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Setup
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Registering a
dditional mobile devices to the camera
Do not perform this procedure if t
he camera is integrated with your Home Network System. Use the procedure found in the System Setup Guide included with your hub and register the additional mobile device to your hub.
After you set up the camera, you c
an register additional mobile
devices. You can register up to 8 mobile devices to a camera. Each mobile device can be registered to up to 32 cameras. Confirm the following before you begin. – Make sure you have completed
the initial setup procedure
– Make sure your mobile device
can connect to the Internet
– Make sure your wireless router
and the camera are turned on
– Make sure your mobile device
and the camera are connected to the same wireless router
1 Using the mobile device that
you want to register, download the [Home
Network]
app and then start
the app. R If prompted, follow the
on-screen instructions and select the appropriate region/country.
2 Tap [HD Camera]. 3 Tap [Add This Mobile
Device].
4 When prompted, press the
MSETUPN button on the back of the camera. R The camera registers your
mobile device.
5 When prompted, enter the
password required to access the camera. R This password was set
during initial setup.
6 When prompted, enter a
name for your mobile device and then tap [OK]. R This setting allows you to
change the name assigned to your device. It can help you identify your mobile device when performing certain operations, such as deregistering a mobile device.
R A list of all cameras
registered to the app is displayed when registration is complete.
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25
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Registering the c
amera to your hub
Do not perform this procedure if y
ou are using the camera by itself (i.e., you do not have a KX-HNB600 hub). Use the initial setup procedure (page 21).
If you want to integrate your HD c
amera with a Panasonic Home
Network System, you must register the camera to the hub.
Registering the camera
C
onfirm the following before you begin. – Make sure you can use your
mobile device to access the hub
– Make sure the hub’s firmware is
up to date and that you are using the latest version of the [Home Network] app. For more information, refer to the System Setup Guide included with your hub and the User’s Guide (page 33).
1 Plug in the camera and wait
about 1 minute for the camera’s LED to light in green. R If the LED does not light in
green, or if you experience trouble during this procedure, reset the
camera (page 27) and t
hen repeat this procedure.
2 Start the [Home Network]
app.
3 From the [Home Network]
app home screen, tap
[Settings].
4 Tap [Device Registration] ®
[Registration] ® [HD Camera] ® [Method 1].
5 When prompted, press the
MSETUPN button on the back of the camera. R The camera registers your
mobile device.
R The app’s home screen is
displayed when registration is complete.
6 Follow the on-screen
instructions. When prompted, set the password that will be used to access the camera.
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Setup
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Resetting the c
amera
Use this procedure if you have trouble setting up the camera.
1 Plug in the camera. 2 Using an object with a thin tip,
press and hold the reset button on the back of the camera for about 10 seconds, then release the button when the camera beeps.
RESETRESET
R T
he camera’s settings are
reset.
3 Wait for the camera’s LED to
light in green.
Note:
R After resetting the camera, you
cannot use the camera again until it is set up. Refer to the relevant page in this section to set up the camera.
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Information about w
ireless
communication
The camera uses wireless technology to communicate with your wireless router. Refer to the following information when planning where to place the camera. R Do not use the camera in the
following areas or locations, as they may cause malfunction or interference to radio communication. – Indoor areas that have
certain types of radio or mobile communications equipment
– Locations near microwave
ovens or Bluetooth devices
– Indoor areas where antitheft
devices or 2.4 GHz frequency devices such as POS systems are used
R Do not place the camera in
areas where the following materials or objects are located between the camera and the wireless router. These materials and objects may interfere with wireless communication or cause wireless transmission speed to become slower.
– Metallic doors or shutters – Walls containing
aluminum-sheet insulation
– Walls made of concrete,
stone, brick, or tin – Multiple walls – Steel shelving – Fireproof glass
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Appendix

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Information about s
ensor features
The camera has 3 sensor features: a visual sensor used for motion detection, a temperature sensor, and a sound sensor. Please read the following information about each sensor before deciding where to install the camera.
Note:
R The camera’s sensor features
are not designed to be used in situations that require high reliability. We do not recommend use of the sensor features in these situations.
R Panasonic takes no
responsibility for any injury or damage caused by the use of the camera’s sensor features.
Using visible light to d
etect motion
The camera can detect motion by recognizing changes in the
brightness of areas that are visible to the camera.
A
Vertical detection range: a
pprox. 67°
Note:
R Movement may be incorrectly
detected when the moving object and the background have similar colours.
R Movement may be incorrectly
detected when there are sudden changes to the overall brightness level, such as when lights are turned on.
R Detection becomes difficult
when the image is dark.
R You can adjust the sensitivity of
the camera’s motion detection feature, and select which areas of the camera image are monitored for motion detection. For more information, refer to the User’s Guide (page 33).
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Direction of motion
I
t is easier to detect objects that move sideways in front of the camera, and more difficult to detect objects that move directly toward the front of the camera.
A
B
D
E
C
It is difficult to detect m
ovement directly towards the front of the camera. It is easy to detect movement s
ideways in front of the camera. Detection range Horizontal detection range: a
pprox. 121°
Camera
Temperature sensor
T
he sensor is triggered when the set temperature range is exceeded.
Note:
R The temperature sensor may
not detect temperature accurately if the camera is exposed to warm or cool breezes from heating/cooling systems.
R You can adjust the temperature
setting of the temperature sensor. For more information, refer to the User’s Guide (page 33).
Sound sensor
T
he sensor is triggered when the set sound level is exceeded.
Note:
R The sound sensor may not
function as desired when the camera is placed in noisy environments.
R You can adjust the sound level
setting of the sound sensor. For more information, refer to the User’s Guide (page 33).
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Information about n
ight vision mode
The camera features an array of infrared LEDs that light automatically in low-light conditions, allowing camera images to be viewable even when the surrounding area is dark.
Note:
R When night vision mode is
active, the colours in camera images may appear different from normal.
R When night vision mode is
active, the array of infrared LEDs that surround the camera’s lens light up in a faint red colour that can be seen in the dark.
R If the camera is installed in front
of a window and points directly at the window, images may be poor when night vision mode is active.

Wall mounting

D
rive two screws (not supplied) into the wall, and then mount the unit as shown.
AA
BB
31 mm Screws
N
ote:
R Make sure that the wall and the
fixing method are strong enough to support the weight of the unit.

Adjusting the angle

A
djust the angle as desired.
Note:
R When adjusting the angle,
make sure the unit does not tip over.
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Removing the s
tand
1 Hold the camera upside down
and adjust the angle of the stand as shown.
2 I
nsert a thin, non-metallic object into the groove on the bottom of the camera body, and then remove the stand by rotating its base as shown.
Attaching the stand
I
nsert a thin, non-metallic object into the groove on the bottom of the camera body, and then attach the stand by rotating its base as shown.
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Accessing the U
ser’s Guide
The User’s Guide is a collection of online documentation that helps you get the most out of the [Home
Network] app.
1 iPhone/iPad
Tap
in the app’s home
s
creen.
Android devices
Tap
or press your mobile
d
evice’s menu button in the
app’s home screen.
2 Tap [User’s Guide].
Note:
R Microsoft® Windows® Internet
Explorer® 8 and earlier versions are not supported.
R Android 4.1 or later versions are
recommended.
Accessing directly
Y
ou can also access the User’s Guide at the web page listed below.
If you are using the camera by i
tself
www.panasonic.net/pcc/support/ tel/homenetwork/hdcamera
If you are integrating the c
amera with your Home Network System
www.panasonic.net/pcc/support/ tel/homenetwork/manual/
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Specifications

R S
tandards
IEEE 802.11a/b/g/n
R Frequency range
*1
2.412 GHz – 2.472 GHz (channels 1–13)
5.180 GHz – 5.320 GHz (channels 36–64)
5.500 GHz – 5.700 GHz (channels 100–140)
5.745 GHz – 5.825 GHz (channels 149–165)
R RF transmission power
100 mW (max.)
R Encryption
WPA2™-PSK (TKIP/AES), WPA™-PSK (TKIP/AES), WEP (128/64 bit)
R Power source
100 – 240 V AC, 50/60 Hz
R Power consumption
Standby: approx. 2.3 W Maximum: approx. 3.8 W
R Operating conditions
0 °C – 40 °C 20 % – 80 % relative air humidity (dry)
R Image sensor
2.0 megapixel CMOS
R Minimum illuminance
required
*2
0 lx
R Focal length
Fixed (0.2 m – infinity)
R Angular field of view
Horizontal: approx. 121° Vertical: approx. 67°
R Motion detection method
Visual sensor
R Adjustable mounting angles
*3
Vertical: facing forward - facing down, approx. 130°
R Dimensions (including stand)
(height × width × depth)
Approx. 142 mm ´ 68 mm ´ 68 mm
R Mass (weight) (including
stand)
Approx. 210 g
*1 Outdoor use of Wi-Fi in the
5.150 GHz – 5.350 GHz range is restricted.
*2 The infrared LEDs that
surround the camera lens will illuminate in low-light conditions.
*3 Adjustable when mounting.
Limitations on the use of 5 GHz c
ommunications
R European regulations limit the
frequencies of the 5 GHz band (IEEE 802.11a/n) that are available for outdoor use.
R 5.180 GHz – 5.240 GHz
(channels 36–48) and
5.260 GHz – 5.320 GHz (channels 52–64) are permitted for indoor use only.
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R If your wireless router detects
radar waves, it may change channels automatically and use frequencies that are restricted for outdoor use (5.180 GHz –
5.240 GHz (channels 36–48) and 5.260 GHz – 5.320 GHz (channels 52–64)).
R When using frequencies in the
5.260 GHz – 5.320 GHz range (channels 52–64) or the
5.500 GHz – 5.700 GHz range (channels 100–140), the following limitations apply according to regulations. – Before communication starts
on each channel, the wireless router scans for radar waves for 1 minute. During this time, the wireless router will not communicate.
– If the wireless router detects
radar waves while communicating, the wireless router changes the channel automatically and communication may be interrupted.
Open source s
oftware notice
R Parts of this product use open
source software supplied based on the relevant conditions of the Free Software Foundation’s GPL and/or LGPL and other conditions. Please read all licence information and copyright notices related to the open source software used by this product. This information is available at the following web page: www.panasonic.net/pcc/ support/tel/homenetwork/ At least three (3) years from delivery of this product, Panasonic Corporation will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under the GPL and the LGPL. Please note that software licensed under the GPL and the LGPL is not under warranty. www.panasonic.net/pcc/ support/tel/homenetwork/
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
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Software i
nformation
R The End User License
Agreement (EULA) for the Home Network app is available at the following web page: www.panasonic.net/pcc/ support/tel/homenetwork/
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Conditions of guarantee

Receipt No.
Model No.
Date of purchase
Serial No.
This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge.
1. The product shall have been purchased and used solely within either the U.K. or Ireland and in accordance with standard operating instructions and the technical and/or Safety Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was purchased for assistance.
3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to damage caused through installation, adaption, modification or use in an improper manner or inconsistent with the technical and/or safety standards required in the country where this product is used, or to damage occurred during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product, or the product has been dismantled or repaired by any person not authorised by us, we shall have the right to terminate this guarantee in whole or in part immediately without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the repair or replacement of the product or any defective part or parts and no other remedy, including, but not limited to, incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited natural life.
7. Our decision on all matters relating to complaints shall be final. Any product or defective part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic U.K. a branch of Panasonic Marketing Europe GmbH
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
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38
Notes
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39
Notes
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A B
Reconnect the AC adaptor to the camera.
If your product is not working properly. . .
IMPORTANT!
Use the Home Network app to access the User’s Guide and refer to the Troubleshooting section.
If you still have any problems, please call the Helpline 0330 3331112 (U.K.) 01 4475228 (Ireland) or contact us through our website: www.panasonic.co.uk
Sales Department:
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
© Panasonic Corporation 2016
*PNQX8362YA*
*PNQX8362YA*
PNQX8362YA CC1216WK1027
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