Panasonic KX-HNC800E Operating Instructions
Installation Guide
Home Network System
Full HD Camera
Model No. KX-HNC800
E
Thank you for purchasing a Panasonic product.
This document explains how to configure the camera and access it
using a mobile device. These steps must be followed before you can
use
the camera. For details about how to use the camera, refer to the
User’s Guide (page 33).
Please read this document before using the unit and save it for future
reference.
For dedicated help, support, or advice, available to help you Monday Friday,
09:00 - 23:00. For U.K., please contact us on 0330 3331112 and
for Ireland 01 4475228.
In order to use this device, download the latest version of the [Home
Network] app.
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Introduction
Accessory information ...............3
General information ...................6
Important Information
Graphical symbols for use on
equipment and their
descriptions ...............................7
About this system ......................8
For your safety ...........................
8
Important safety instructions ....10
Security cautions .....................10
For best performance ..............12
Other information .....................13
Setup
Part names and functions ........15
LED indicator ...........................16
Connections .............................17
Setup overview ........................19
Downloading the [Home Network]
app ...........................................20
Setting up the camera (initial
setup) .......................................21
Registering additional mobile
devices to the camera .............25
Registering the camera to your
hub ...........................................26
Resetting the camera ..............27
Appendix
Information about wireless
communication ........................28
Information about sensor
features ....................................29
Information about night vision
mode ........................................31
Wall mounting ..........................31
Adjusting the angle ..................31
Removing the stand .................32
Accessing the User’s Guide ....33
Specifications ..........................34
Open source software notice ...35
Software information ................36
Conditions of guarantee ..........37
2
Table of Contents
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Accessory information
Supplied accessories
AC adaptor
P
art number: PNWYAC800E00
Other information
R D
esign and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual
product.
Trademarks
R m
icroSDXC Logo is a trademark of SD-3C, LLC.
R iPhone and iPad are trademarks of Apple Inc., registered in the U.S.
and other countries.
R Android and Google Play are registered trademarks or trademarks of
Google Inc.
R Microsoft, Windows, and Internet Explorer are either registered
trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
R Wi-Fi, WPA, and WPA2 are registered trademarks or trademarks of
Wi-Fi Alliance.
R All other trademarks identified herein are the property of their
respective owners.
Notice
R T
he camera supports microSD, microSDHC, and microSDXC memory
cards. In this document, the term “microSD card” is used as a generic
term for any of the supported cards.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
3
Introduction
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Integration with the Panasonic Home Network System
A
lthough you can use the camera by itself, it can also be integrated into
the Panasonic Home Network System.
What is the Panasonic Home Network System?
The Panasonic Home Network System is a wireless system that uses
DECT technology to create a powerful network of devices, including
motion sensors, window/door sensors, smart plugs, etc., and allows you
to control them all with an easy-to-use app.
What are some example uses?
– Use the system’s sensors to trigger camera recording
Camera images can be recorded automatically when a door is
opened, when motion is detected, etc.
– Use the camera’s motion sensor to trigger the alarm system
You can receive a phone call and notification when the camera’s
motion sensor detects motion.
What do I need to get started?
Your HD camera (up to 16) and a KX-HNB600 hub. The hub joins all
system devices together using DECT technology, connects to your
home network via your wireless router, and can also connect to your
landline.
What other devices are available?
– Activity detection sensors, such as motion sensors and window/door
sensors
– Smart plugs, which can turn electric devices on when triggered by a
sensor or according to a schedule
– and more!
KX-HNB600KX-HNB600
4
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Introduction
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For information about the latest devices and bundles, visit the website
below.
www.panasonic.co.uk/SmartHome
Note:
R Device availability and appearance may vary by region.
Sales and support information
Customer Communications Centre
R F
or customers within the U.K.: 0330 3331112
R For customers within Ireland: 01 4475228
R For further support on your product, please visit our website:
www.panasonic.co.uk
Direct Sales at Panasonic U.K.
R O
rder accessory and consumable items for your product with ease
and confidence by phoning our Customer Communications Centre
Monday - Friday 9:00am - 5:00pm (Excluding public holidays).
R Go on line through our Internet Accessory ordering application at
www.pas-europe.com
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided
directly by Panasonic U.K.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
5
Introduction
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General information
D
eclaration of Conformity:
R Panasonic Corporation declares that the radio equipment type
(KX-HNC800) is in compliance with Directive 2014/53/EU. The full text
of the EU declaration of conformity is available at the following internet
address:
http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No. 1275/2008
amended by (EU) Regulation No. 801/2013. From 1 January 2015.
Please visit here: http://www.ptc.panasonic.eu/erp
Click [Downloads]
a Energy related products information (Public)
Power consumption in networked standby and guidance are mentioned
in the web site above.
For your future reference
W
e recommend keeping a record of the following information to assist
with any repair under warranty.
Serial No. Date of purchase
(found on the rear of the unit)
N
ame and address of dealer
Attach your purchase receipt here.
6
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Introduction
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Graphical symbols for use on equipment
a
nd their descriptions
Symbol Explanation Symbol Explanation
Alternating current
(
A.C.)
Class P
equipment
(equipment in which
protection against
electric shock relies on
Double Insulation or
Reinforced Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding
e
arth
Stand-by (power)
Functional earth “ON”/“OFF” (power;
p
ush-push)
For indoor use only Caution, risk of electric
s
hock
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
7
Important Information
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About this system
R T
his system is an auxiliary
system; it is not designed to
provide complete protection
from property loss. Panasonic
will not be held responsible in
the event that property loss
occurs while this system is in
operation.
R This product should not be used
as substitute for a medical or
caregiver’s supervision. It is the
caregiver’s responsibility to stay
close enough to handle any
eventuality.
R The system’s wireless features
are subject to interference,
therefore functionality in all
situations cannot be
guaranteed. Panasonic will not
be held responsible for injury or
damage to property that occurs
in the event of wireless
communication error or failure.
For your safety
T
o prevent severe injury and loss
of life/property, read this section
carefully before using the product
to ensure proper and safe
operation of your product.
WARNING
Power connection
R U
se only the power source
marked on the product.
R Do not overload power outlets
and extension cords. This can
result in the risk of fire or
electric shock.
R Completely insert the AC
adaptor/power plug into the
power outlet. Failure to do so
may cause electric shock and/
or excessive heat resulting in a
fire.
R Regularly remove any dust, etc.
from the AC adaptor/power plug
by pulling it from the power
outlet, then wiping with a dry
cloth. Accumulated dust may
cause an insulation defect from
moisture, etc. resulting in a fire.
R Unplug the product from power
outlets if it emits smoke, an
abnormal smell, or makes an
unusual noise. These
conditions can cause fire or
electric shock. Wait for the
product to stop emitting smoke,
then visit the following web
page and contact Panasonic for
support.
www.panasonic.co.uk
R Unplug from power outlets and
never touch the inside of the
8
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Important Information
HNC800E_(en_en)_0222_ver.101.pdf 8 2017/02/22 13:28:38
product if its casing has been
broken open. Danger of electric
shock exists.
R Never touch the plug with wet
hands. Danger of electric shock
exists.
R Do not connect non-specified
devices.
Installation
R D
o not use this product
outdoors.
R To prevent the risk of fire or
electrical shock, do not expose
the product to rain or any type
of moisture.
R Do not place or use this product
near automatically controlled
devices such as automatic
doors and fire alarms. Radio
waves emitted from this product
may cause such devices to
malfunction resulting in an
accident.
R Do not allow the AC adaptor
cord to be excessively pulled,
bent or placed under heavy
objects.
R Keep small parts, such as
microSD cards, out of the reach
of children. There is a risk of
swallowing. In the event they
are swallowed, seek medical
advice immediately.
Operating safeguards
R U
nplug the product from power
outlets before cleaning. Do not
use liquid or aerosol cleaners.
R Do not disassemble the product.
R Never put metal objects inside
the product. If metal objects
enter the product, turn off the
circuit breaker and contact an
authorised service centre.
Medical
R C
onsult the manufacturer of any
personal medical devices, such
as pacemakers or hearing aids,
to determine if they are
adequately shielded from
external RF (radio frequency)
energy. Wireless
communication features
operate between the
frequencies listed below, with a
peak transmission power of
100 mW.
2.412 GHz – 2.472 GHz
5.180 GHz – 5.320 GHz
5.500 GHz – 5.700 GHz
5.745 GHz – 5.825 GHz
R Do not use the product in health
care facilities if any regulations
posted in the area instruct you
not to do so. Hospitals or health
care facilities may be using
equipment that could be
sensitive to external RF energy.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
9
Important Information
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CAUTION
Installation and location
R N
ever install wiring during a
lightning storm.
R The AC adaptor is used as the
main disconnect device. Ensure
that the AC outlet is installed
near the product and is easily
accessible.
R To avoid the risk of
strangulation, keep the product
and the AC adaptor cord at
least 1 m from a child’s crib and
out of the reach of small
children.
R Mount the product on the stable
location where the camera can
be adequately supported when
installing.
R Do not mount the product on
soft material. It may fall down,
break or cause injury.
R Do not mount the product on
the following materials: gypsum
board, ALC (autoclaved
lightweight cellular concrete),
concrete block, plywood less
than 25 mm thick, etc.
Preventing accidents and
i
njuries
R Do not put your ear(s) near the
speaker, as loud sounds
emitted from the speaker may
cause hearing impairment.
Important safety instructions
When using your product, basic
safety precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
1. Do not use this product near
water for example, near a
bathtub, washbowl, kitchen
sink, or laundry tub, in a wet
basement or near a swimming
pool.
2. Use only the power cord
indicated in this document.
SAVE THESE INSTRUCTIONS
Security cautions
T
ake appropriate measures to
avoid the following security
breaches when using this product.
– Leaks of private information
– Unauthorised use of this product
– Unauthorised interference or
suspension of the use of this
product
10
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Important Information
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Take the following measures to
avoid security breaches:
R Configure the wireless router
that connects your mobile
device to this product to use
encryption for all wireless
communication.
R You may be vulnerable to
security breaches if the unit is
used with the login password,
disarm code, or PIN code, or
other settings at their default
values. Configure your own
values for these settings.
R Do not use passwords that
could be easily guessed by a
third party. If you keep a record
of your passwords, protect that
record. Change passwords
regularly.
R If you lose your mobile device,
change the password used to
access this product.
R If you enable the product’s auto
login feature, enable the screen
lock or similar security feature
on your mobile device.
R Take care when performing
important security related
operations, such as deleting
unit IDs.
R To prevent disclosure of
personal information, enable
the screen lock or similar
security feature on your mobile
device.
R When submitting the product for
repair, make a note of any
important information stored in
the product, as this information
may be erased or changed as
part of the repair process.
R Before handing the product
over to a third party for repair or
other purposes, perform a
factory data reset to erase any
data stored in the product and
remove the microSD card. Use
only trusted repair services
authorised by Panasonic.
R Before disposing of the product,
perform a factory data reset to
erase any data stored in the
product. Remove and erase the
microSD card.
R If your mobile device will no
longer be used with the product,
delete your mobile device’s
registration from the product
and delete the corresponding
app from your mobile device.
R If this product experiences a
power outage, its date and time
setting may become incorrect.
Confirm the date and time
setting and correct it if
necessary.
Additionally, note the following.
R Communications may be
interrupted depending on
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
11
Important Information
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network conditions and wireless
signal quality.
R This product may be used in
ways that violate the privacy or
publicity rights of others. You
are responsible for the ways in
which this product is used.
For best performance
Product location/avoiding noise
T
his product uses radio waves to
communicate with a wireless
router.
R For maximum coverage and
noise-free communications,
place this product:
– at a convenient, central
location with no obstructions
between this product and the
wireless router.
– away from electronic
appliances such as TVs,
radios, personal computers,
wireless devices, or other
phones.
– facing away from radio
frequency transmitters, such
as external antennas of
mobile phone cell stations.
(Avoid putting this product on
a bay window or near a
window.)
R Coverage and transmission
quality depends on the local
environmental conditions.
R If the transmission quality is not
satisfactory, move this product
to another location.
Environment
R K
eep the product away from
electrical noise generating
devices, such as fluorescent
lamps and motors.
R The product should be kept free
from excessive smoke, dust,
high temperature, and vibration.
R Do not expose this product to
direct sunlight or other forms of
powerful light such as halogen
lights for long periods of time.
(This may damage the image
sensor.)
R Do not place heavy objects on
top of the product.
R When you leave the product
unused for a long period of
time, unplug the product from
the power outlet.
R The product should be kept
away from heat sources such
as heating devices, cooking
appliances, etc. It should not be
placed in rooms where the
temperature is less than 0 °C or
greater than 40 °C. Damp
basements should also be
avoided.
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Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Important Information
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