Name________________________________ __________________
Personal ID ___________________________ __________________
Dial Voice Mail Code _____________________________________
Dial Voice Mail Code From Outside _____ _____________________
System Administrator _____________________________________
System Administrator Extension _____________________________
August, 1998
Contents
1
Contents
Getting Started . . . . . . . . . . . . . . . . . . 2
Security. . . . . . . . . . . . . . . . . . . . . . . . 3
Playback Options . . . . . . . . . . . . . . . . 3
Message Copy Services. . . . . . . . . . . 5
Leaving a Message. . . . . . . . . . . . . . . 6
Broadcast Messages . . . . . . . . . . . . . 7
Outside Access. . . . . . . . . . . . . . . . . . 8
Outside Notification. . . . . . . . . . . . . . . 9
Returning to VM from Other Service Menus
10
Recording Conversations . . . . . . . . . 11
Advanced Recording . . . . . . . . . . . . 13
Welcome to ICX Built-In Voice Mail
Your new Built-In Voice Mail al lows you to
record telephone calls and access many
basic voice mail (VM) features. You may
use your system to gr eet callers, retrieve
and leave messages, notify outside
telephones and pagers of messages, and
many other powerful options to improve
your productivity.
This system is easy to use and custo mize.
The system has automated com m ands
which you can access via a syst em o f
option menus. The system informs you
which buttons to press; all you have to do
is press them! Usually you will input
keypad characters like t he “7” (seven) key
and the “#” (pound) key.
2
Getting Started
Entering Yo ur Mail Box
There are three ways to enter your Voice
Mail (VM) box.
RETRIEVE
key
START VM
key
Dial VM extension.
Accessing VM with Keys
Press the “RETRIEVE” key or “START
VM” key to access your mail box. The
system dials your mailbox number for you.
Accessing VM by Dialling
Enter the VM number, then your mailbox
number followed by the “#” (pound) key.
[123]
If you assigned a password to your
mailbox, enter the password code
followed by the “#” (pound) key.
[456]
The messages play automatically, newest
to oldest. (See
additional messa ge options.)
#
#
Playback Options
for
Your Personal Greeting
The system provides an aut om ated
greeting, “
system
message when you enter the mail box
(look to the left for instructions) by
pressing “*” (star) “ #” (po und), then the
number “7” and “#”.
Only then can you perform the steps
outlined below. Services in Personal
Greetings:
You should set a personal security code
(password). (See Setting a Password.)
Only you know your code, so don’t forget
what it is!
Welc ome to the voi ce mail
.” You may set a personali zed
#
*
1.To start recording, press
“1” then “#”. .
2.To stop recording, press
press “7” then “#”.
3.To repeat your greeting,
press “3” then “#”.
4.To delete the greeting,
press “5” then “#”.
7 #
Think Ab out It!
Write your gr eeting here before you re cord
it; it’s easier to remember what you want
to say if it’s right in front of you.
Security/Playback Options
3
Setting a Password
Enter VM then press “*” star, then “#”
(pound), then number “8” and “#” (pound).
#
8
1.Enter the new
*
password and “#”.
2.T o acce pt, press “ 1” and
“#”.
3.If you want to modify the
password, press “2” and
“#”.
#
[1234]
#
1
#
2
#
✶✭
✶✭
✶✭
You can change your passw ord as
frequently as you wish. The code can be
anywhere between 3 - 10 numbers. If it is
easier for you to remember letters than
numbers, don’t forget that you can spell it
with letters on the keyp ad. Longer codes
are more secure than shorter ones.
If you fo rget your co de, yo u must a sk your
ICX Telephone Syst em distributor to
reprogram a new security code.
Basic Message Playback Options
By default, mess ages play back
sequentially from the newest one. Once
you have dialle d your voice mailbox, you
can use several opt ions, including:
•Repeat the message
•Delete, then hear the next message
•Save, then hear the next message
•Go back in message
•Skip forward in message
•Message Copy
Note: The following commands may be
entered duri ng
the message.
Quick Tip:
To speed the Message
up/down, toggl e the
“4” “#” (pound) keys..
To adjust the Vol ume
up/down, toggl e the
“6” “#” (pound) keys.
4 #
6
#
1234