DimensionsHeight: 125.5 mm
(excluding antenna)Width: 45.5 mm
Volu me90 c c
Weight85 g
DisplayGraphical chip on glass liquid crystal, Alphanumeric,
Illumination4 LEDs for the LCD
Keys18-key Keypad, Navigation key.
SIMPlug-in type on ly
External DC Supply
Voltage
Battery3.7 V nominal, 650mAh, Li-Ion
Standby Time150 hrs maximum
Talk Time270 minutes maximum
Rx: 925 - 960 MHzRx: 1805 -1880 MHz
45 MHz95 MHz
50 τ
Depth: 14.3 mm
16 characters x 3 rows + 2 lines of icons.
8 LEDs for the keypad (Green)
1 LED Incoming call (Green)
1 Charging LED (Red)
5.8 V
1800 MHz
Battery life figures are dependent on battery and network conditions, SIM card and usage.
WARNING
This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain
warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the
product or products dealt with in this service manual by anyone else could result in serious injury or death.
Every care has been taken to ensure that the contents of this manual give an accurate representation of the equipment.
However, Matsushita Communication Industrial UK Ltd. accepts no responsibility for inaccuracies which may occur and
reserves the right to make changes to the specification or design without prior notice.
The information contained in this manual and all rights in any design disclosed therein, are and remain the exclusive property
of Matsushita Communication Industrial UK Ltd.
Other patents applying to material contained in this publication:
BULL CP8 PATENTS
Comments or correspondence concerning this manual should be addressed to:
Matsushita Communication Industrial UK Ltd.,
Colthrop, Thatcham,
Berkshire. RG19 4ZD.
ENGLAND
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Issue 1Section MCUK010801C8
Revision 0– iv –Service Manual
INTRODUCTION
1INTRODUCTION
INTRODUCTION
INTRODUCTIONINTRODUCTION
WARNING
The equipment described in this manual contains polarised capacitors utilising liquid electrolyte. These devices are entirely safe provided
that neither a short-circuit nor a reverse polarity connection is made across the capacitor terminals. FAILURE TO OBSERVE THIS
WARNING COULD RESULT IN DAMAGE TO THE EQUIPMENT OR, AT WORST, POSSIBLE INJURY TO PERSONNEL RESULTING
FROM ELECTRIC SHOCK OR THE AFFECTED CAPACITOR EXPLODING. EXTREME CARE MUST BE EXERCISED AT ALL TIMES
WHEN HANDLING THESE DEVICES.
Caution
The equipment described in this manual contains electrostatic devices (ESDs). Damage can occur to these devices if the handling
procedures described in Section 4 are not adhered to.
Caution
This equipment may contain an internal battery in addition to the external battery packs. These batteries are recyclable and should be
disposed of in accordance with local legislation. They must not be incinerated, or disposed of as ordinary rubbish.
1.1.Purpose of the Manual
This Service Manual contains the information and procedures required for installing, operating and servicing the Panasonic
GSM Personal Cellular Mobile Telephone system operating on GSM Digital Cellular Networks.
1.2.Structure of the Manual
The manual is structured to provide service engineering personnel with the following information and procedures:
1.General and technical information - provides a basic understanding of the equipment, kits and options, together with
detailed information for each of the major component parts.
2.Installation and operating information - provides instructions for unpacking, installing and operating the equipment.
3.Servicing information - provides complete instructions for the testing, disassembly, repair and reassembly of each major
component part. Step-by-step troubleshooting information is given to enable the isolation and identification of a
malfunction, and thus determine what corrective action should be taken. The test information enables verification of the
integrity of the equipment after any remedial action has been carried out.
4.Illustrated parts list - provided to enable the identification of all equipment components, for the ordering of spare /
replacement parts.
1.3.Servicing Responsibilities
The procedures described in this manual must be performed by qualified service engineering personnel, at an authorised
service centre.
The service engineering personnel are responsible for fault diagnosis and repair of all equipment described in this manual.
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GENERAL DESCRIPTION
2GENERAL DESCRIPTION
2.1.General
This section provides a general description and kit composition details for the GSM Handportable Telephone system and
optional kits.
2.2.Features
Panasonic Telephone Models GD95 and GD95C are high performance, small, light, handsets for business and domestic use.
The following features are provided:
1.Triple Rate, which includes Full Rate, Half rate and Enhanced Full Rate (EFR) speech, codec.
2.Dual Band, E-GSM 900 and GSM 1800 operation.
3.Tegic T9 Text Entry.
4.Voice Ringer.
5.Desktop Handsfree function comprising integral echo cancellation and noise suppression.
6.Wireless Application Protocol (WAP) Browser.
7.E-Mail access via Point-to-Point Protocol (PPP).
8.Backup Battery.
9.Downloadable polyphonic melody ringtones.
10. Clock, Calculator and Currency Converter.
11. Three background display colours.
2.3.Handportable Main Kit
1
Figure 2.1: Handportable Main Unit Kit Contents
ITEMDESCRIPTIONPART NUMBER
1Main UnitEB-GD95 or
2Battery, StandardEB-BSD95
3Travel ChargerEB-CAD92 or EB-CAD95
This section provides a brief guide to the operation and facilities available on the telephone handset. Refer to the Operating
Instructions supplied with the telephone for full operational information.
3.2.Liquid Crystal Display
The telephone handset has a graphical chip on glass display. The following icons are available:
Figure 3.1: Liquid Crystal Display
Indicates received signal strength: strong signal area; weak signal area.
Indicates that it is possible to make an emergency call.
Menu
Number
Menu IconDisplays a small icon related to the current status of the telephone:
Information
Icon
The number of the feature indicated by the pointer. To access a feature enter the menu number on the keypad.
Displays the battery charge level:
Battery is at full charge
Battery requires charging
The battery icon flashes during charging.
telephone is roaming on a non-home network.
using the “Call Divert” feature or the telephone has Call-Divert set;
shows that vibration alert is switched on;
shows that the telephone is in silent mode - no tones;
flashes to indicate that there are unread text (SMS) messages. Lit when SMS area is full;
indicates the telephone is locked;
shows that the normal character set has been selected;
shows that the Greek character set has been selected;
shows that the Extended character set has been selected;
shows that numbers have been selected for text entry
T9 indicates that Tegic T9® predictive text mode is selected.
Displays a small icon according to the current menu level:
indicates the alarm is set.
indicates the current Phonebook is sourced from the Mobile Phonebook.
indicates the current Phonebook is sourced from the SIM Phonebook.
Indicates that the navigation key () can be pressed. Each arrow will light individually to indicate which direction is valid.
Option Area
Pressing the select key () will select the option displayed in the option area of the display.
Following some operations, the display will clear automatically after three seconds or after pressing any key except .
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OPERATING INSTRUCTIONS
3.3.Location of Controls
Incoming / Charge indicator:
Green - Incoming call.
Red - Charging battery pack.
External connector:
Used to connect to external accessories or to charging equipment.
INCOMING CALL /
CHARGE INDICATOR
EXTERNAL
ANTENNA
CONNECTOR
REAR VIEW (PART)
DISPLAY
NAVIGATION KEY
EARPHONE /
MICROPHONE SOCKET
EXTERNAL
CONNECTOR
EARPIECE
MICROPHONE
Figure 3.2: Location of Controls
Navigation Key. Scrolls through options or features menu and increases or decreases volume.
ANTENNA
DESKTOP
HANDSFREE
SPEAKER
10486-1
to
Select Key. Selects option shown in the Option Area of the display.
Phonebook or secondary Select Key. Browses through the Phonebook or stores a number in the Phonebook.
Changes the type of characters entered during Alpha Entry.
Personal Dial Key. Provides instant access to one phone number. Also provides shortcut to WAP Browser and
to SMS.
Send Key. Makes a call.
Clear Key. Clears the last digit entered, clears all digits when pressed and held or returns to the previous
display.
End Key. Ends a call or switches the telephone on/off when pressed and held.
Digit keys. Enter wild numbers or pauses when pressed and held. Where appropriate the
0 key scrolls up or
down through abbreviated control names and then select to reveal the international access code “+”.
Vibrate enable/disable Key. Press and hold to enable or disable the vibrate alert.
There is a close relationship between the Select keys, Navigation key and display.
OPERATING INSTRUCTIONS
Secondary
Option Area
Select Key
Navigation
Key
Main
Option Area
Select Key
10405-1
Figure 3.3: Concept of Operation
Pressing up and down () will move the pointer up and down and scroll through more information in the main area of the
display.
Pressing left and right () will scroll through options in both option areas of the display. To choose the required option, press
the corresponding Select Key ().
3.5.Alpha Entry
3.5.1Character Set / Key Assignments
Alpha entry is used to enter alphanumeric characters in to the Phonebook, Short Messages and Greeting Message areas
Key
Alternatives+ -+ -+ -0+P_
Punctuation“ @ – , . ; : ! ¡ ? ¿ ( ) ‘ & % + – / < > = £ $ ¥ ¤ §1
abcA B C a b cA Ä Å Æ B C Ç a à b c2
defD E F d e fD E É F d e è é f3
ghiG H I g h iG H I g h i ì 4
jklJ K L j k lJ K L j k l5
mnoM N O m n oM N Ñ O Ö ø m n ñ o ò ö6
pqrsP Q R S p q r sP Q R S p q r s ß7
tuvT U V t u vT U Ü V t u ù ü v8
wxyzW X Y Z w x y zW X Y Z w x y z9
Shift / Lock****
Space####
T9®NormalGreek ExtendedNumeric
Each time a key is pressed, it will display the next character. When another key is pressed, or no key is pressed for a short
time, the cursor will move to the next position.
To cycle between Greek characters ( ), extended characters (W), numerals (X) and normal characters (U)
press.
Character / Operation
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OPERATING INSTRUCTIONS
3.5.2Editing Alpha Entry
Pressing will move the cursor up or down one line. Pressing will move the cursor left or right one character. When the
cursor is moved over a character and another key pressed this will insert the new character.
Pressing will delete the character to the left of the cursor.
3.6.Features Menu Structure
Personalise
Game
Phonebook
Key Guard
Browser
Messages
Language
Tones
Voice Command
Display Setting
Vibration Alert
Auto Answer
DTMF Length
Defaults
Mogular
15 Puzzle
Start Browser
Browser Setting
Short Message
E-Mail
Greeting
Backlight Colour
Contrast
Animation
Key Backlight
Back Case Light
When a call is received the last six digits of the CLI information is matched with the phonebook. Therefore an incoming call
could be matched to the wrong phonebook entry.
3.8.Hot Key Dial Source List
The source for Hot Key Dial Numbers is normally ‘Phonebook’ or ‘Service Dial Numbers’. For some OEMs it may be a
requirement to store these numbers in Flash-ROM. When the source is the Flash-ROM and the telephone software is
updated, the source numbers may be lost. Also, if the user changes the source of the Hot Key Dial numbers, it will not be
possible to redirect the source back to Flash-ROM. However, in the event that an OEM would like the Hot Key Dial source to
be stored in the Flash-ROM, it is unlikely that the user will have the option to change the Hot Key Dial source.
3.9.Public Man Machine Interface (MMI)
3.9.1General
It is possible to operate all GSM telephones in the same way using the Public MMI. The following operations will work with all
GSM telephones. However, this information is restricted to those operations supported by the telephone.
The * and # in the following procedures should be replaced by and respectively. Also <SND> and <END> should be
replaced with and keys.
3.9.2Reading the Phonebook Memory Location
# <MEMORY LOCATION>
Leading zeros can be left out of the location number, e.g. 007 can be 7.
Place a Call on Hold2 <SND>
Recall a Held Call2 <SND>
Make a Second Call<TELEPHONE NUMBER> <SND>
Swap between two Held Calls2 <SND>
End Held Call0 <SND>
End Active Call1 <SND>
Reject Incoming Call0 <SND>
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OPERATING INSTRUCTIONS
3.9.7Calling Line Identification
FeatureService Code
Calling Line Identification Presentation (CLIP)30
Calling Line Identification Restriction (CLIR)31
Connected Line Presentation (CLOP)76
Connected Line Restriction (CLOR)77
3.9.8Telecommunication Services used for Public MMI
Teleservice
Bearer Service
ServiceMMI Service Code
All teleservices10
Telephony11
All data teleservices12
Facsimile services13
Short Message Services (SMS)16
All teleservices except SMS19
Voice group services17
ServiceMMI Service Code
All bearer services20
All asynchronous services21
All synchronous services22
All data synchronous services24
All data asynchronous services25
All dedicated packet access26
All dedicated PAD access27
All outgoing calls33
Outgoing International calls331
Outgoing International calls except those to the PLMN 332
All incoming calls35
Incoming international calls when roaming351
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OPERATING INSTRUCTIONS
3.10. Troubleshooting
The user is given the following information and advised to contact the dealer if the problems persist:
ProblemCauseRemedy
Telephone will not switch
on
Extremely short battery
life for a new battery pack
Short battery life for an
old battery pack
Short battery life for NiMH battery pack
The battery level indicator
does not light when
charging
Calls cannot be madeThe telephone is locked.Unlock the telephone (Menu: Security: Phone Lock).
Calls cannot be made
from Fixed Dial Store
Calls cannot be receivedThe telephone is not switched on.Switch the telephone on.
Emergency calls cannot
be made
Telephone numbers
cannot be recalled
The network in use and the condition of the
battery pack can affect battery life.
The battery pack was worn out.Replace with a new one.
The life of the battery pack is affected by
improper charging, this is inherent in all NiMH batteries.
If a battery is deeply discharged it will take a
short time before there is sufficient power in
the telephone to light the battery level
indicator .
Outgoing calls are barred.Disable the outgoing call barring (Menu: Security: Call Bar).
The telephone is not registered to a network.Move to a coverage area and operate the telephone after it
Incoming calls are barred.Disable the incoming call barring (Menu: Security: Call Bar).
The telephone is not registered to a network.Move to a coverage area and operate the telephone after it
User’s phone is not in a GSM coverage area.
The telephone is locked.Unlock the telephone (Menu: Security: Phone Lock).
Fixed Dial is switched on.Switch off Fixed Dial (Menu: Security: Fixed Dial).
Check that the battery pack is fully charged and correctly
connected to the telephone.
Avoid areas of poor reception. Ensure batteries are fully
charged.
To maintain maximum performance, always use until the Low
Battery Warning appears and then fully recharge the battery
pack. To revive a Battery Pack, use the telephone until the
Low Battery Warning appears and then fully recharge three
times. However, if the battery life still is short, the battery pack
has eventually worn out. Replace with a new one.
Leave to charge for several minutes in temperatures between
+5°C and +35°C.
has registered with a network.
Check that SIM supports Fixed Dial Check if the Fixed Dial is
switched on (Menu: Security: Fixed Dial). Check the
telephone number is stored in the Fixed Dial.
has registered with a network.
Check that the antenna symbol is displayed. Move to a
coverage area and operate the telephone when the antenna
symbol is displayed.
The following table is a list of error messages that may occur during use of the telephone, with a description and suggested
course of action:
Error MessageExplanation / Remedy
Area not AllowedRoaming in the selected area is not allowed.
Network not AllowedRoaming with the selected network is not allowed.
Security FailureThe network has detected authentication failure because the SIM is not registered with that network. Contact
SIM BlockedThe SIM is blocked because the wrong PUK has been entered ten times. Contact the Service Provider.
SIM ErrorThe telephone has detected a problem with the SIM. Switch the telephone off and then back on. If the
Message Rejected A message has been received but the message store is full. To receive messages, delete some of the currently
Store Full
PIN2 InvalidatedThe PIN2 is blocked permanently because the wrong PUK2 has been entered 10 times. Services controlled by
Warning Store FullThe message area is full. New messages cannot be stored until some of the currently stored messages are
Continue?
Auto Redial List FullRedial list of unsuccessfully dialled numbers is full. Switch the telephone off and then on again.
the Service Provider.
message does not disappear, contact the Service Provider.
stored messages or set messages to automatically clear (Menu: Messages: Parameters: Auto Delete).
PIN2 cannot be used. Contact the Service Provider.
deleted.
3.12. Security Codes
Code TypeNumber of DigitsDescription
Personal
Identification Number
(PIN)
PIN 24 to 8Controls memory security. Supplied by the service provider.
PIN/PIN 2 Unblocking
Key
(PUK/PUK 2)8Used to unblock PIN and PIN 2. A PIN or PIN 2 will become blocked if the
Supplied by the
service provider.
Password4Controls the call bar function. If the wrong password is entered three
Lock Code4Controls telephone security.
Factory set to “0000”.
4 to 8Controls SIM security. Supplied by the service provider.
wrong PIN or PIN 2 is entered three times. When the blocked PIN or PIN 2
is unblocked, a new PIN or PIN 2 must be entered. If the wrong PUK or
PUK 2 is entered 10 times, the cursor SIM will be unusable.
times, this service will be revoked. Supplied by the service provider.
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OPERATING INSTRUCTIONS
3.13. SIM Personalisation
3.13.1 Introduction
SIM personalisation will limit the use of the telephone to a single SIM, a SIM supplied by one Network/Sub-network/Service
Provider or a SIM purchased by a company (corporation). If a personalised handset contains a SIM that is from a different
source, it will display the message “SIM ERROR” when switched on. This personalisation is sometimes referred to as SIM
lock or SIM latch.
3.13.2 Testing
To test a personalised handset when the user has not supplied the SIM, a SIM configured for test purposes (e.g. test SIM or
soft SIM) should be used. The mobile will recognise that the SIM is for testing purposes only and operate as normal.
3.13.3 Personalisation Function
Personalisation is activated during manufacture and then enabled at a later stage. Enabling/disabling is available by entering
a special key sequence immediately after power on. Once the enable/disable menu is shown it is possible to select the type of
personalisation. When personalisation is enabled it is only possible to disable it if the mobile contains an illegal SIM and the
16 digit Control Key (CK) is known. For security reasons, when CK is enabled, it cannot be read by the user.
There are two special key sequences to enter the enable/disable menu:
Key SequenceNotes
Can only disable personalisation
Can both enable and disable personalisation
3.13.4 Disabling Procedure
1. or
2. to point at:
“SIM” for SIM Personalisation
”Network” for Network Personalisation
“Subnetwork” for Subnetwork Personalisation
”SP” for Service Provider Personalisation or
”Corporate” for Company Personalisation.
3..
4. the 16 digit Control Key.
5..
6. the 16 digit Control Key.
7..
The display will confirm which type of Personalisation has been disabled.
2. to point at:
“SIM” for SIM Personalisation
”Network” for Network Personalisation
“Subnetwork” for Subnetwork Personalisation
”SP” for Service Provider Personalisation or
”Corporate” for Company Personalisation.
3..
4. the 16 digit Control Key.
5..
6. the 16 digit Control Key.
7..
The display will confirm which type of Personalisation has been enabled.
3.14. GSM Services Supported by PC Card
OPERATING INSTRUCTIONS
Bearer Service
Number
21Asynchronous 300 bpsAsynch300 bpsUDI or modemT or NT
22Asynchronous 1.2 kbpsAsynch1.2 kbpsUDI or modemT or NT
23Asynchronous 1200/75 bpsAsynch1200/75 bpsUDI or modemT or NT
24Asynchronous 2.4 kbpsAsynch2.4 kbpsUDI or modemT or NT
25Asynchronous 4.8 kbpsAsynch4.8 kbpsUDI or modemT or NT
26Asynchronous 9.6 kbpsAsynch9.6 kbpsUDI or modemT or NT
41Dedicated PAD Access 300 bpsAsynch300 bpsUDIT or NT
42Dedicated PAD Access 1.2 kbpsAsynch1.2 kbpsUDIT or NT
44Dedicated PAD Access 2.4 kbpsAsynch2.4 kbpsUDIT or NT
45Dedicated PAD Access 4.8 kbpsAsynch4.8 kbpsUDIT or NT
46Dedicated PAD Access 9.6 kbpsAsynch9.6 kbpsUDIT or NT
Bearer Service Rate
Access
Structure
Access Rate
Information
Transfer
Error Correction
Options
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3.15. GSM Network Codes and Names
Access
Code
ALBANIA+355AMC MOBIL AMC - AL 27601GSM 900
ANDORRA+376MOBILAND STA-MOBILAND 21303GSM 900
ARMENIA +374ARMGSM RA-ARMGSM 28301GSM 900
AUSTRALIA+61MOBILENET TELSTRA 50501GSM 900
AUSTRIA+43A max. A max. 23203GSM 900
AZERBAIJAN +994AZERCELL GSM AZE-AZERCELL GSM 40001GSM 900
BAHREIN+973MOBILE PLUS BHR MOBILE PLUS 42601GSM 900
BELGIUM+32PROXIMUS BEL PROXIMUS 20601GSM 900
HK TELECOM CAMPERSANDW HKT 45400GSM 900
NEW WORLD NEW WORLD 45410GSM 1800
Orange Orange 45404GSM 900
P Plus P Plus 45422GSM 1800
P-Link P-Link 45418GSM 1800
PEOPLES PEOPLES 45412GSM 1800
SUNDAY SUNDAY 45416GSM 1800
Vodafone Vodafone 21670not known
WESTEL 900 H-WESTEL 900 21630GSM 900
BPL MOBILE BPL MOBILE 40421GSM 900
BPL MOBILE BPL MOBILE 40427GSM 900
BPL MOBILE BPL MOBILE 40443GSM 900
BPL MOBILE BPL MOBILE 40446GSM 900
ESSAR CELLPHONE ESSAR CELLPHONE 40411GSM 900
INA - TATA CELLULAR TATA CELLULAR 40407GSM 900
INA-ESCOTEL INA-ESCOTEL 40412GSM 900
INA-ESCOTEL INA-ESCOTEL 40419GSM 900
INA-ESCOTEL INA-ESCOTEL 40456GSM 900
MaxTouch MaxTouch 40420GSM 900
RPG Cellular NA RPG 40441GSM 900
SKYCELL SKYCELL 40440GSM 900
IND SATELINDOCEL IND SATELINDOCEL 51001GSM 900
TELKOMSEL IND TELKOMSEL 51010GSM 900
IRL - DIGIFONE IRL DIGIFONE 27202GSM 900
I WIND I WIND 22288GSM 1800
OMNITEL I OMNITEL 22210GSM 900
TELECOM ITALIA MOBIL I TIM 22201GSM 900
LMT GSM LV LMT GSM 24701GSM 900
LibanCell RL LibanCell 41503GSM 900
LITHUANIAN OMNITEL OMNITEL LT 24601GSM 900
LUXGSM L LUXGSM 27001GSM 900
MY TMTOUCH MY TMTOUCH 50213GSM 900
MY a.d.a.m MY a.d.a.m 50217GSM 900
MY celcom MY celcom 50219GSM 900
MY maxis MY maxis 50212GSM 900
Network
Code
Band
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OPERATING INSTRUCTIONS
Access
Code
MOROCCO+212ONPTGSM MOR ONPT GSM 60401GSM 900
NAMIBIA+264MTC NAM MTC 64901GSM 900
NETHERLANDS+31Ben NL Ben NL 20416GSM 1800