Panasonic CF-74JCJBDxM Service Manual

ORDERNO. CPD0807006CE

Notebook Computer

ModelNo.

Model No. CF-74JCJBD1M

1: Operation System A: Microsoft® Windows® XP Professional SP 2 J: Microsoft® Windows® VISTA Business SP 1

CF-74JCJBDxM

This is the Service Manual for the following areas. M …for U.S.A. and Canada

c2008MatsushitaElectricIndustrialCo.,Ltd.Allrightsreserved.

Unauthorizedcopyinganddistributionisaviolationoflaw.

For U.K.

WARNING

This apparatus must be earthed for your safety.

To ensure safe operation the three-pin plug must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring. Extension cords used with the equipment must be three-core and be correctly wired to provide connection to earth. Wrongly wired extension cords are a major cause of fatalities. The fact that the equipment operates satisfactorily does not imply that the power point is earthed and that the installation is completely safe. For your safety, if you have any doubt about the effective earthing of the power point, consult a qualified electrician.

FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY

This appliance is supplied with a moulded three pin mains plug for your safety and convenience. A 3 amp fuse is fitted in this plug. Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 3 amps and that it is approved by ASTA or BSI to BS 1362.

Check for the ASTA mark If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced. If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR HOME THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY. THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET. If a new plug is to be fitted please observe the wiring code as shown below. If in any doubt please consult a qualified electrician.

Warning: THIS APPLIANCE MUST BE EARTHED. Important

The wires in this mains lead are coloured in accordance with the following code: Green-and-yellow: Earth Blue: Neutral Brown: Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: The wire which is coloured GREEN-and-YELLOW must be connected to the terminal in the plug

which is marked by the letter E or by the safety earth symbol YELLOW.

The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured BLACK. The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured RED.

or the BSI mark on the body of the fuse.

coloured GREEN or GREEN-and-

The mains plug on this equipment must be used to disconnect the mains power. Please ensure that a socket outlet is available near the equipment and shall be easily accessible.

How to replace the fuse

Open the fuse compartment with a screwdriver and replace the fuse.

Warnings

This equipment is not designed for connection to an IT power system. (An IT system is a system having no direct connections between live parts and Earth; the exposed-conduciveparts of the electrical installation are earthed. An IT system is not permitted where the computer is directly connected to public supply systems in the U.K.)

Disconnect the mains plug from the supply socket when the computer is not in use.

This equipment is produced to BS800/1983.

LASER SAFETY INFORMATION

For U.S.A

Class 1 LASER-Product This product is certified to comply with DHHS Rules 21 CFR Subchapter J.

This product complies with European Standard EN60825 (or IEC Publication 825) For all areas

This equipment is classified as a class 1 level LASER product and there is no hazardous LASER radiation.

Caution: (1) Use of controls or adjustments or performance of procedures other than those specified herein

(2) The drive is designed to be incorporated into a computer-based system or unit which has

Danger: The serviceman should not remove the cover of drive unit and should not service because the drive unit is a nonserviceable part. Please check DANGER label on PD-drive unit.

• Unplug the AC power cord to the equipment before opening the top cover of the drive. When the power switch it on, do not place your eyes close to the front panel door to look into the interior of the unit.

may result in hazardous radiation exposure.

an enclosing cover. It should never be used as a stand alone drive.

LASER Specification Class 1 level LASER Product

Wave Length: DVD 658±8 nm

CD 775~815 nm

Laser safety information is appropriate only when drive with laser is installed.

Vorsicht!

Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben order einen vom Hersteller empfohlenen ähnlichen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.

LITHIUMBATTERIES

ATTENTION: IL Y A DANGER D'EXPLOSION S' IL Y A REMPLACEMENT INCORRECT DE LA PILE. REMPLACER UNIQUEMENT AVEC UNE PILE DU MÈME TYPE OU D'UN TYPE RECOMMANDÉ PAR LE CONSTRUCTEUR. METTRE AU RÉBUT LES PILES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.

PILE AU LITHIUM

SAFETY PRECAUTIONS

1. Before servicing, unplug the power cord to prevent an electric shock.

2. When replacing parts, use only manufacture's recommended components for safety.

3. Check the condition of the power cord. Replace if wear or damage is evident.

4. After servicing, be sure to restore the lead dress, insulation barriers, insulation papers, shields, etc.

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. Avoid using a telephone (other than a cordless type) during an electrical storm. 2.

There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak. vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SA VE THESE INSTRUCTIONS

LITHIUM BATTERY

This computer contains a lithium battery to enable the date, time, and other data to be stored. The battery should only be exchanged by authorized service personel.

Warning! A risk of explosion from incorrect installation or misapplication may

possibly occur.

LITHIUM BATTERY

CAUTION

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Dispose of used batteries according to the manufacturer's instructions.

Precautions (Battery Pack)

Do Not Use with Any Other Product

The battery pack is rechargeable and was intended for the specified product. If it is used with a product other than the one for which it was designed, electrolyte leakage, generation of heat, ignition or rupture may result.

Do Not Charge the Battery Using Methods Other Than Those Specified

If the battery is not charged using one of the specified methods, electrolyte leakage, generation of heat, ignition or rupture may result.

Do Not Throw the Battery Pack into a Fire or Expose It to Excessive Heat

Generation of heat, ignition or rupture may result.

Avoid Extreme Heat (Near the Fire, in Direct Sunlight, for Example)

Electrolyte leakage, generation of heat, ignition or rupture may result.

Do Not Insert Sharp Objects into the Battery Pack, Expose It to Bumps or Shocks, Disassemble, or Modify It

Electrolyte leakage, generation of heat, ignition or rupture may result.

Do Not Short the Positive (+) and Negative (-) Contacts

Generation of heat, ignition or rupture may result. Do not place the battery pack together with articles such as necklaces or hairpins when carrying or storing.

Do Not Use This Product with a Battery Pack Other Than the One Specified

Use only the specified battery pack with your product. Use of battery packs other than those manufactured and supplied by Panasonic may present a safety hazard (generation of heat, ignition or rupture).

A lithium ion battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.

L’appareil que vous vous êtes procuré est alimenté par une batterie au lithium-ion. Pour des renseignements sur le recyclage de la batterie, veuillez composer le 1-800-8-BATTERY.

 Do not touch the terminals on the battery pack. The

battery pack may no longer function properly if the contacts are dirty or damaged.

 Do not expose the battery pack to water, or allow it to

become wet.

 If the battery pack will not be used for a long period of

time (a month or more), charge or discharge (use) the battery pack until the remaining battery level becomes 30% to 40% and store it in a cool, dry place.

 This computer prevents overcharging of the battery by

recharging only when the remaining power is less than approx. 95% (when Economy Mode (ECO) is enabled: 75%) of capacity.

 The battery pack is not charged when the computer is

first purchased. Be sure to charge it before using it for the first time. When the AC adaptor is connected to the computer, charging begins automatically.

 Should the battery leak and the fluid get into your

eyes, do not rub your eyes. Immediately flush your eyes with clear water and see a doctor for medical treatment as soon as possible.

NOTE

 The battery pack may become warm during

recharging or normal use. This is completely normal.

 Recharging will not commence if internal tempera-

ture of the battery pack is outside of the allowable temperature range (0 °C to 55 °C {32 °F to 131

°F}). ( Reference Manual “Battery Power”) Once the allowable range requirement is satisfied, charging begins automatically. Note that the recharging time varies based on the usage conditions. (Recharging takes longer than usual when the temperature is 10 °C {50 °F} or below.)

 If the temperature is low, the operating time is

shortened. Only use the computer within the allowable temperature range.

 The battery pack is a consumable item. If the

amount of time the computer can be run by using a particular battery pack becomes dramatically shorter and repeated recharging does not restore its performance, the battery pack should be replaced with a new one.

 When transporting a spare battery inside a pack-

age, briefcase, etc., it is recommended that it be placed in a plastic bag so that its contacts are protected.

 Always power off the computer when it is not in

use. Leaving the computer on when the AC adaptor is not connected will exhaust the remaining battery capacity.

Getting StartedUseful InformationTroubleshootingAppendix

CONTENTS

1. Specifications ··················································································································1-1

2. Names and Functions of Parts ······················································································2-1

3. Block Diagram ···············································································································3-1

4. Diagnosis Procedure ·····································································································4-1

5. Power-On Self Test (Boot Check) ·················································································5-1

6. List of Error Codes <Only when the port replicator is connected> ································6-1

7. Self Diagnosis Test ········································································································7-1

8. Wiring Connection Diagram ··························································································8-1

9. Disassembly/Reassembly ·····························································································9-1

10. Exploded View ···········································································································10-1

11. Replacement Parts List ·····························································································11-1

1. Specifications

This page provides the specifications for the basic model. The model number is different according to the unit configuration.

To check the model number: Check the bottom of the computer or the box the com puter came in at the time of purchase. To check CPU speed, memory size and the hard disk drive (HDD) size:

Run the Setup Utility ( Reference Manual “Setup Utility”) and select [Information] menu. [Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: Hard disk drive size

Main Specifications

Model No. CF-74JCJBDAM / CF-74JCJBDJM / CF-74KCJBZAM / CF-74JCJDDAM / CF-74JCJFDAM CPU/Secondary cache memory

Chip Set Main Memory

Video Memory

Hard Disk Drive

CD/DVD drive DVD MULTI Drive built-in, Buffer underrun error prevention function: Supported

Continuous Data Transfer

*5*6

Speed

Supported

Reading

Writing

Reading

*10

Discs/ Format

Writing

Display Method

Internal LCD 65,536/16,777,216 colors

External Display

Wireless LAN Bluetooth

LAN IEEE 802.3 10Base-T / IEEE 802.3u 100BASE-TX / IEEE 802.3ab 1000BASE-T Modem Data: 56 kbps (V.92) FAX: 14.4 kbps Sound

Security Chip Card

Slots

*12

*13

*14

PC Card Slot x 1, Type I or Type II, Allowable current 3.3 V: 400 mA, 5 V: 400 mA ExpressCard Slot x 1, ExpressCard/34 or ExpressCard/54 SD Memory Card

*16

Slot Smart Card Slot

*17

Core™2 Duo Processor P8600 (2.4 GHz, 3 MB*1 L2 cache, 1066 MHz FSB)

Intel

Mobile Intel

GM45 Express Chip set

1 GB*1, DDR2 SDRAM (4 GB*1 Max.)

, Max. / 1423 MB*1 Max. with expanded memory)*3

Max. / 1024 MB*1 Max. with expanded memory)

160 GB

(Serial ATA)

UMA (285 MB

UMA (512 MB

: Approx. 2 GB*4 is used as a partition with recovery tools. (Users cannot use

this partition.)

DVD-RAM*8: 5X (Max.) DVD-R*9: 8X (Max.) DVD-R DL: 6X (Max.) DVD-RW: 6X ( Max.) DVD-ROM: 8X (Max.) CD-ROM: 24X (Max.) CD-R: 24X (Max.) CD-RW: 24X (Max.) +R: 8X (Max.) +R DL: 6X (Max.) +RW: 6X (Max.) High-Speed CD-RW: 24X (Max.) Ultra-Speed CD-RW: 24X (Max.)

DVD-RAM*8: 2X/3X/3-5X (4.7

GB*4) DVD-R: 1X/2X/2-4X/2-6X/2-8X DVD-RW: 1X/2X/2-4X

+R: 2.4X/2.4-4X/2.4-6X/2.4-8X +R DL: 2.4X +RW: 2.4X/2.4-4X CD-R: 4X/8X/8-12X/8-16X/

8-24X CD-RW: 4X High-Speed CD-RW: 4X/8X/10X Ultra-Speed CD-RW: 8X/10X

DVD-ROM (4.7 GB, 8.5 GB, 9.4 GB, 17 GB) DVD-Video DVD-R*9 (1.4 GB, 3.95 GB, 4.7

)*4 DVD-R DL (8.5 GB)*4 DVD-RW (Ver.1.1/1.2 1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB)*4 DVD-

(1.4 GB, 2.8 GB, 2.6 GB, 4.7 GB, 5.2 GB, 9.4 GB)*4 +R (4.7 GB)*4 +R DL (8.5 GB)*4

RAM

+RW (4.7

compatible)

)*4 CD-Audio CD-ROM (XA compatible) CD-R Photo CD (multiple session

Video CD CD-EXTRA CD-RW High-Speed CD-RW Ultra-Speed CD-RW

CD-TEXT DVD-RAM*8 (1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB)*4 DVD-R (1.4 GB, 4.7 GB for General)*4

DVD-RW (Ver.1.1/1.2 1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB) +RW (4.7 GB)

13.3 XGA type (TFT) (1024

600 dots / 1024 × 768 dots)

(800

CD-R CD-RW

768 dots) with Touchscreen

High-Speed

*11

+R (4.7 GB)*4 +R DL (8.5 GB)*4

CD-RW

Ultra-Speed CD-RW

65,536/16,777,216 colors (800 × 600 dots / 1024 × 768 dots / 1280 × 1024 dots / 1400 × 1050

dots / 1600

1200 dots / 2048 × 1536 dots)

Intel® WiFi Link 5100

Refer to page 31 of Instruction Manual.

WAVE and MIDI playback, Intel TPM (TCG V1.2 compliant)

x 1

High Definition Audio subsystem support

*15

1-1

Main Specifications

Model No. CF-74JCJBDAM / CF-74JCJBDJM / CF-74KCJBZAM / CF-74JCJDDAM / CF-74JCJFDAM RAM Module Slot x 1, DDR2 SDRAM, 200-pin, 1.8 V, SO-DIMM, PC2-6400 Compliant Interface

USB Ports x 2 (4-pin, USB2.0)

*18

/ Serial Port (Dsub 9-pin male) / Modem Port (RJ-11) / LAN Port (RJ-45) / External Display Port (Mini Dsub 15-pin female) / Microphone Jack (Miniature jack, 3.5 DIA) / Headphone Jac k (Miniature jac k, 3.5 DIA, Impedanc e 32

Ω, Output Power 4mW

× 2, Stereo) / Expansion Bus Connector (Dedicated 65-pin female)

Keyboard / Pointing Device 87 keys / Touch Pad Fingerprint Reader

*19

Power Supply AC adaptor or Battery pack AC Adaptor

*20

Battery Pack Li-ion 11.1 V, 7.8 Ah

Operating Time Charging Time

Power Consumption

*21

*22

*23

Physical Dimensions (W × D × H) (including the carrying handle)

Weight (including the carrying handle)

Environment

Operating

Storage

Temperature 5 °C to 35 °C {5 °F to 95 °F} Humidity 30% to 80% RH (No condensation) Temperature -20 °C to 60 °C {-4 °F to 140 °F} Humidity 30% to 80% RH (No condensation)

Array Size : 248 x 4 pixels, Image Size : 248 x 360 pixels, Image Resolution : 508 DPI

IInput: 100 V - 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 8.0 A

Approx. 8 hours Approx. 4.5 hours

Approx. 30 W

303.5 mm

*24

/ Approx. 120 W (maximum when recharging in the ON state)

× 293.3 mm × 43.6 mm - 60.1 mm {12.0 " × 11.6 " × 1.7 - 2.4 "}

Approx. 2.7 kg {Approx. 6.0 lb.}

Software

Model No. CF-74JCJBDJM CF-74JCJBDAM / CF-74KCJBZAM /

*25

Windows Vista® Business Service Pack 1 Microsoft® Windows® XP Professional Service

Pre-installed Software Adobe Reader, PC Information Viewer, Loupe Utility, B’s Recorder GOLD9 BASIC, B’s CLiP

*26

, Intel® PROSet / Wireless Software

*13

Wireless Switch Utility, Wireless Connection Disable Utility bration Utility, Infineon TPM Professional Package Hard Disk Data Erase Utility

*27

, PC-Diagnostic Utility

WinDVD™ 8 (OEM Version)

CF-74JCJDDAM / CF-74JCJFDAM

Pack 2 with Advanced Security Technologies (NTFS File System)

, Bluetooth™ Stack for Windows® by TOSHIBA

*26

, Protector Suite QL

, Hotkey Settings, Battery Recali-

*19 *26

, Setup Utility,

MediaPlayer10, Icon Enlarg er, WinDVD™ 5 (OEM Version)

*14

1-2

Wireless LAN

Data Transfer Rates

IEEE802.11a : 54/48/36/24/18/12/9/6 Mbps (automatically switched) IEEE802.11b : 11/5.5/2/1 Mbps (automatically switched)

*28

IEEE802.11g : 54/48/36/24/18/12/9/6 Mbps (automatically switched) IEEE802.11n : (HT20) 144.4/130/117/115.6/104/86.7/78/65/58.5/57.8/52/43.3/39/28.9/26/19.5/

14.4/13/6.5 Mbps (automatically switched)

*28

(HT40) 300/270/243/240/216/180/162/130/120/117/108/104/90/81/78/60/54/52/

39/30/27/26/13 Mbps (automatically swit ched) Standards Supported IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n(Draft 2.0) Transmission Method OFDM system, DS-SS system Wireless Channels Used IEEE802.11a : Channels 36/40/44/48/52/56/60/64/100/104/108/112/116/132/136/140/149/153/

157/161/165 IEEE802.11b/IEEE802.11g : Channels 1 to 11 IEEE802.11n : Channels 1-11/36/40/44/48/52/56/60/64/100/104/108/112/116/132/136/140/149/

153/157/161/165

RF Frequency Band

IEEE802.11a : 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.58 GHz, 5.66 GHz - 5.7 GHz, 5.745 GHz -

5.825 GHz IEEE802.11b/IEEE802.11g : 2.412 GHz - 2.462 GHz IEEE802.11n : 2.412 GHz - 2.462 GHz, 5.15 GHz - 5.35 GHz, 5.5 GHz - 5.58 GHz, 5.66 GHz -

5.7 GHz, 5.745 GHz - 5.85 GHz

*28

Bluetooth™

Bluetooth Version 2.0 + EDR Transmission Method FHSS system Wireless Channels Used Channels 1 to 79 RF Frequency Band 2.402 GHz - 2.48 GHz

1 MB = 1,048,576 bytes / 1 GB = 1,073,741,824 bytes

You can physically expand the memory up to 4 GB, but the total amount of usable mem ory avai lable will be less depending on the actual system configuration.

A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video Memory cannot be set by the user. The size of Video memory is allotted depending on t he operating system.

1 GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer GB.

Data transfer speeds indicate values measured by Matsushita Electric Industrial Co., Ltd. The data transfer rate of DVD per 1X speed is 1,350

KB/s

Performance of CD-R, CD-RW, DVD-RAM, DVD-R, DVD-R

. The data transfer rate of CD per 1X spe ed is 150 KB/s.

DL, DVD-RW, +R, +R DL, and +RW cannot be guaranteed depending on writing st atus an d recording form at. Also, some data cannot be played back depending on the disc, settings, and environment being used. Does not support writing to DVD-R DL.

If an unbalanced disc (e.g., a disc with which the balance has been displaced from the center) is inserted, the speed may become slower if there are large vibrations while the di sc is rotating.

Only non-cartridge type or removable cartridge type can be used.

DVD-R is compatible with 4.7 GB (for General) playback. DVD-R (for Authoring) playback is compatible with discs recorded using Disc-at-Once recording.

*10

Depending on the disc, the writing speed may become slower.

*11

A 16,777,216 color display is achieved by using the dithering function.

*12

Display may be impossible using some connected external displays.

*13

Only for model with wireless LAN.

*14

Only for model with Bluetooth.

*15

For information on TPM, refer to the Installation Manual of “TrustedPlatform Module (TPM)” by the following procedure.

Click (Start) and input “c:\util\drivers\tpm\README.pdf”

Enter

23-E-1

. Operation on other

AC com-

in [Start Search], and press

Click [start] - [Run] and input “c:\util\drivers\tpm\README.pdf” and press

*16

This slot is co mpatible with High-Speed Mode. Operati on ha s

Enter

been tested and confirmed using Panasonic SD/SDHC Memory Cards with a capacity of up to 32 SD equipment is not guaranteed.

*17

Only for model with Smart Card slot.

*18

Does not guarantee operation of all USB-compatible peripherals.

*19

Only for model with Fingerprint reader.

*20

<Only for North America> The AC adaptor is compatib le with power source s up to 240 AC adaptor. This computer is supplied with a 125 patible AC cord.

*21

Measured at LCD brightness : 60 cd/

20-M-1-1

Varies depending on the usage conditions, or when an optional device is attached.

*22

Varies depending on the usage conditions, CPU speed, etc.

*23

Approx. 0.9 W when the battery pack is fully charged (or not being charged) and the computer is off.

*24

Rated power consumpti on.

*25

Operations of this comp uter are not guarantee d except for the pre-installed OS and the OS which is installed by using the Product Recovery DVD-R OM provided by Panasonic.

*26

Must be installed before use.

*27

The Product Recovery DVD-ROM is required.

*28

These are speeds specified in IEEE802.11a+b+g+n standards. Actual speeds may differ.

1-3

2. Names and Functions of Parts

B C

J K

A :Speaker

Reference Manual “Key Combinations”

B :USB port

Reference Manual “USB Devices”

C :Stylus holder D :Multimedia pocket

Reference Manual “Multimedia Pocket”

E :Hard disk drive

Reference Manual “Hard Disk Drive”

F :Carrying handle G :Wireless LAN antenna

Reference Manual “Wireless LAN”

H :LCD

Reference Manual “Touchscreen”

I : LED indicator

: Caps lock : Numeric key (NumLk) : Scroll lock (ScrLk) : Multimedia pocket device status

Reference Manual “Multimedia Pocket” : Hard disk drive status : Power status

(Off: Power off/Hibernation, Green: Power on, Blinking green: Sleep/

Standby, Blinking green rapidly: Cannot power on or resume due to low temperature.)

: Battery status

Reference Manual “Battery Power”

J : Power switch K :Function key

Reference Manual “Key Combinations”

L :Bluetooth antenna

Reference Manual “Bluetooth”

M :Keyboard N :Touch pad O :Microphone jack

A condenser microphone can be used. If other types of microphones are used, audio input may not be possible, or malfunctions may occur as a result.

• When recording in stereo using a stereo microphone:

Click (Start) - [Control Panel] - [Hardware and Sound] - [Sound] - [Recording] - [Microphone ] [Properties], and then add a check mark for [No Filtering] in [Microphone Enhancements].

Click [start] - [All Programs] - [SoundMAX] - [Control Panel] and select [Microphone], and then add a check mark for [No Filtering] in [Microphone Enhancements].

• When using a monaural microphone with a 2-terminal plug:

Click (Start) - [Control Panel] - [Hardware and Sound] - [Sound] - [Recording] - [Microphone ] [Properties], and then add a check mark for [Voice Recording] in [Microphone Enhancements]. Otherwise, only audio on the left track will be recorded.

Click [start] - [All Programs] - [SoundMAX] - [Control Panel] and select [Microphone], and then add a check mark for [Voice Recording] in [Microphone Enhancements]. Otherwise, only audio on the left track will be recorded.

P :Headphone jack

You can connect headphones or amplified speakers. When they are connected, audio from the internal speakers is not heard.

Q :Wireless switch

Reference Manual “Disabling/Enabling Wire-

less Communication” “Wireless LAN” “Bluetooth”

2-1

Right side

EX PC

Rear side

A :ExpressCard slot

Reference Manual “PC Card / ExpressCard”

B :PC Card slot

Reference Manual “PC Card / ExpressCard”

C :Smart Card slot

Reference Manual “Smart Card”

D :USB port

Reference Manual “USB Devices”

E :SD Memory Card slot

Reference Manual “SD Memory Card”

F : Expansion bus connector

Reference Manual “Mini Port Replicator”

G :SD Memory Card indicator

(Blinking: During ac cess or a password is requested)

Reference Manual “SD Memory Card”

H :Ventilation hole I : Stylus holder J : DC-IN jack

K :LAN port

Reference Manual “LAN”

Bottom

L :Modem port

Reference Manual “Modem”

M :Serial port N :External display port

Reference Manual “External Display”

O :Security lock

A Kensington cable can be connected. For further information, read the manual that comes with the cable.

P :Battery pack

Specified Battery pack: CF-VZSU43A The battery pack is a consumable item. If you continue to use a battery pack after it has degraded, problems may occur. Be sure to replace the degraded battery pack with a new battery pack of the specified type.

Q :Battery latch R :Multimedia pocket release button

Reference Manual “Multimedia Pocket”

S :Hard disk drive latch

Reference Manual “Hard Disk Drive”

T :RAM module slot

Reference Manual “RAM Module”

NOTE

This computer contains a magnet and magnetic products at the locations circled in the illustration at right. Avoid leaving metallic object or magnetic media in contact with these areas.

2-2

3 Block Diagram

3.3V

PM Signals

ress B

PCI Ex

LPC Bus

Touch Pad

EC/KBC

(H8S2117)

17Mbytes/sec

Module

TPM 1.2

Winbond

Super I/O

WPCN381

Int. KB

Buffer

Li-Ion

Battery Charger

Pack

Battery

LED

BKLT

I/O Board

Serial

Ext. MIC

Headphone

Beep

Sound

AD1883

RJ11

Data Modem

Agere or Conexant

MDC1.5 I/F

eaker S

ODD

SD Card

I B

3.3V

it P 2

( DDR2 SDRAM)

SO-DIMM MainMemory

1.05V AGTL+

64bit BUS 1.8V 800MHz

Front side Bus 64bit 1067MHz

SO-DIMM Extension Memory

( DDR2 SDRAM)

2GB

133Mbytes/sec

HD Audio

3.2Gbytes/sec

64bit BUS 1.8V 800MHz

DRAM

Intel

Interface

Cantiga GM

SmartCard (6612)

PCMCIA

R5C847/853

antenna

GBE

Boazman

Ethernet GBe

Intel 82567LM

TYPE II

Wireless LAN

Kedron 11n

ExpressCard

Robson

FlashCard

Mini Card

GBE

1Gbytes/sec x2

2lane DMI x2

SATA

SATA HDD

160GB 2.5”

PCI

HDA

3-1

Brid

Interface

Bridge

PATA

LPC

Intel

ICH9ME

(1.05V)

IDE

PCIe

Marvell

88SE6101

Multi

PATA

DVD

Bridge

USB 2.0

Interface

USB

BIOS

25LF032

SPI 8Mbit

Touchscreen

USB 2.0 x2

Bridge

Host PCI

Graphics

Internal

Analog 0.7Vpp

Internal Core Frequency 2.4GHz

L3 Cache : 3MB Dual Core , EM64 T,VT,LT

L2 Cache : 256KB

Maximum Performance Mode :

FSB 1067MHz Enhanced Speed Step

Penryn POP

Intel

LVDS 1ch

LCD

13.3” XGA

RJ45

CRT

18bit

Trans

CRT

Wide Range Wireless

Bluetooth

Finger Print

CRT

4.1.

4-1

4.2. Troubleshooting

Please take note of the following two points with regard to troubleshooting:

1. Know-how of diagnosis upon occurrence of heavy troubles, e.g. ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on screen’, etc.

2. Explanation of each trouble, mainly symptom of trouble in operation.

● Flow Chart

START

Pay attention to the following points when in pursuit of the cause of a troubleshooting.

1. Peripheral apparatus connected with the set should all be removed before operation check.

2. Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.

Set cannot be supplied with current. Power lamp fails to light up.

Dark display on screen. Screen fails to display.

Failure in starting

Return set-up utility setpoint to the state of ‘delivery from factory’.

Not displayed properly on screen.

Some or all keys cannot be input.

Make sure of contact of K/B connector in use. Replace keyboard or main board.

DVD/CD CALL not practicable.

*Clean DVD-ROM drive with an applicator.

Starts but operates unstably.

Replace DVD drive. Replace main board.

Reinstall HDD. Replace main board.

Adaptor/Battery

Output voltage

Power lamp

check

Inverter board

LCD back

light lighting

YES

LCD unit

check

BIOS operation

chec

Result of

POST

Set-up utility

starting

HDD access

YES

Main board

check

Trouble

symptoms on some

of DVD or CD

YES

Replace AC Adaptor/Battery

Check contact condition of power input terminal. Replace if defective. Check Power SW. Replace if defective.

Replace inverter board. Check inverter cable continuity. Replace if defective

Replace LCD back light.

Replace LCD unit.

Replace main board (Check fuse at power source).

Refer to POST error code table.

Replace main board.

Check HDD cable connection and continuity. Replace if defective. Replace HDD & Reinstall. Replace main board.

Replace main board

Check if there are any flaws on DVD or CD

media. Since flaws may appear on specifi media, DVD or CD media can be defective.

Replace main board.

Heavy trouble e.g., ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on screen’, etc.

Each kind of trouble in operation.

START

END

4-2

5 Power-On Self Test (Boot Check)

Outline of POST

The set has a boot check function called POST (Power-On Self Test) in it. The condition of the main body is diagnosed by checking beep sound or error code.

z Start .............Test begins automatically when power switch is set to ON.

z Normal finish .....After memory checking, a beep sound is issued once and the set is placed into automatic stop.

Note: If no error occurs, nothing is displayed. (No display of OK, etc.)

Error Diagnosis by Checking Beep Signal Sound

The beep sound is as follows:

(1 (long sound) -2-3-4)

(Length of bar shows length of sound.)

= long sound (about 0.4 sec.),

z Table of errors classified by beep sounds

Diagnosis Beep signal sound Error message

Main board

(Note) A beep sound is also issued in case of other I/O trouble.

1(long sound)-2 BIOS ROM error

1-2-2-3

1-3-1-1

1-3-1-3

1-3-4-1

1-3-4-3

1-4-1-1

= short sound (about 0.2 sec.), Length between sounds is about 0.1 sec.

BIOS ROM error

RAM error

Keyboard controller error

RAM error

BIOS ROM error2-1-2-3

Occurrence of unexpected offering2-2-3-1

5-1

6 List of Error Codes

The following is a list of the messages that BIOS can display. Most of them occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. Following the list are explanations of the messages and remedies for reported problems. If your system displays one of except the messages marked below with an asterisk (*), write down the message and contact Panasonic Technical Support. If your system fails after you make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error.

0200 Failure Fixed Disk

Fixed disk in not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup. Find out if the fixed-disk type is correctly identified.

0210 Stuck key

Stuck key on keyboard.

0211 Keyboard error

Keyboard not working.

0212 Keyboard Controller Failed

Keyboard controller failed test. May require replacing keyboard controller.

0213 Keyboard locked - Unlock key switch

Unlock the system to proceed.

0230 System RAM Failed at offset : nnnn

System RAM failed at offset nnnn of in the 64k block at which the error was detected.

0231 Shadow RAM Failed at offset : nnnn

Shadow RAM failed at offset nnnn of the 64k block at which the error was detected.

0232 Extended RAM Failed at offset : nnnn

Extended memory not working or not configured properly at offset nnnn.

0250 System battery is dead - Replace and run SETUP

The CMOS clock battery indicator shows the battery is dead. Replace the battery and run Setup to reconfigure the system.

*0251 System CMOS checksum bad - Default configuration used

System CMOS has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. The BIOS installed Default SETUP Values. If you do not want these values, enter Setup and enter your own values. If the error persists, check the system battery or contact Panasonic Technical Support.

0260 System timer error

The timer test failed. Requires repair of system board.

0270 Real time clock error

Real-time clock fails BIOS test. May require board repair.

*0280 Previous boot incomplete - Default configuration used

Previous POST did not complete successfully. POST loads default values and offers to run Setup. If the failure was caused by incorrect values and they are not corrected, the next boot will likely fail. On systems with control of wait states, improper Setup settings can also terminate POST and cause this error on the next boot. Run Setup and verify that the wait-state configuration is correct. This error is cleared the next time the system is booted.

0281 Memory Size found by POST differed from EISA CMOS

Memory size found by POST differed from EISA CMOS.

6-1

02D0 System cache error - Cache disabled

Contact Panasonic Technical Support.

02F0: CPU ID:

CPU socket number for Multi-Processor error.

02F4: EISA CMOS not writable

ServerBIOS2 test error: Cannot write to EISA CMOS.

02F5: DMA Test Failed

ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers.

02F6: Software NMI Failed

ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).

02F7: Fail - Safe Timer NMI Failed

ServerBIOS2 test error: Fail-Safe Timer takes too long.

device address Conflict

Address conflict for specified device.

Allocation Error for: device

Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device.

Failing Bits : nnnn

The hex number nnnn is a map of the bits at the RAM address which failed the memory test. Each 1 (one) in the map indicates a failed bit. See error 230,231 or 232 for offset address of the failure in System, Extended or Shadow memory.

Invalid System Configuration Data

Problem with NVRAM (CMOS) data.

I/O device IRQ conflict

I/O device IRQ conflict error.

Operating System not found

Operating system cannot be located on either drive A: or drive C:. Enter Setup and see if fixed disk and drive A: are properly identified.

Parity Check 1 nnnn

Parity error found in the system bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays ????. Parity is a method for checking errors in binary data. A parity error indicates that some data has been corrupted.

Parity Check 2 nnnn

Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays ????.

Press <F1> to resume, <F2> to Setup

Displayed after any recoverable error message. Press <F1> to start the boot process or <F2> to enter a Setup and change the settings. Write down and follow the information shown on the screen.

Troubleshooting

6-2

7 Self Diagnosis Test

As for the self-diagnosis test(PC-Diagnostic utility) to use this model, a standard test and the enhancing test by the module of the main body building in are possible.

●Notes To skip BIOS password

Use <Ctrl>+<F10> key to skip BIOS password or authentication of fingerprint. This key is only for entering DIAG mode. Not available to boot the computer. If customer set "HDD Lock", the DIAG program cannot perform HDD test. *This key is for service purpose only. Do not disclose this information to unrelated others.

. Beginning of self-diagnosis test

1-1. Setting of content of setup

1. The power supply of the computer is turned on.

2. " F2 " is pushed on the screen of "Panasonic" while " press <F2 to enter Setup> " is displayed.

3. The setup utility starts and then takes notes of the content of the BIOS setup of present set.

4. " F9 " is pushed, " Yes" is selected on the screen of " Is the default value loaded? ", and " Enter" is pushed.

5. " F10 " is pushed.

6. " Yes" is selected on the screen of the setup confirmation, and " Enter" is pushed.

7. The computer starts automatically. Attention ・If the device which can be set is set to "Invalidity" by "Advanced" or "Security" menu, becomes an error by "PC-Diagnostic utility". (It is judged that the device which can be set to "Invalidity" by "Main" menu such as "Flat pad" is normal if the controller operates normally though sets to "Invalidity" by the setup. ) ・In the model with built-in DVD of the USB connection, even if DVD is normal, becomes an error if legacy USB is set to "Invalidity"

1-2. When you execute an automatic test

1. "Ctrl" + "F7" is pushed while the "Panasonic" start screen is displayed after the computer is started.

2. The test of all devices begins automatically by "PC-Diagnostic utility" 's starting. Attention

・It is a test which the customer who bought PC can execute. (As for HDD, the enhancing test is also

possible.)

・A flat pad does not work for a while after starting "PC-Diagnostic utility". ・The movement of a flat pad might become abnormal If after RAM begins from the CPU/System

test, a flat pad will be operated in about 30 seconds. In that case,restarts pushing"Alt" + "Ctrl" + "Del" key. Or, please start "PC-Diagnostic utility" again after doing the power supply switch in the slide, and turning off the power supply.

1-3. When you execute the enhancing test

1. Please let me discontinue diagnosing clicking to end an automatic test.

2. Please click on the character of "D" "PC-Diagnostic utility" on the screen while pushing both of right "Shift" and left "Shift" keys.

3. All devices which can select the enhancing test make the setting of the enhancing test possible.

4. The district device is made"FULL" display (enhancing test).

5. The test begins clicking .

*Please refer to item 4 for the error result of each test and the division of the breakdown part.

7-1

2. Operation of PC-Diagnostic Utility

-Only the device which can be inspected on the entire screen is displayed.

-The item does not appear when the device of wireless LAN etc. is not physically connected.

-The movement of the item must use an arrow key or a flat pad.

-As for the device under the diagnosis, blue and yellow are alternately displayed at the left of the icon.

- The diagnosis result of the device greens at the left of the icon when it is normal, and becomes red when abnormal.

-When the test of all devices ends, the test result is displayed under the right of the screen.

-Please click while diagnosing when being stop on the way by the time the test of all devices ends.

-Please click when you restart "PC-Diagnostic utility". *Each device is tested from the beginning, and it is not possible to restart on the way.

-When the test of all devices ends, the test result is displayed under the right of the screen.

7-2

2-1. Selection of tested device

-To test only a specific device, "Test" and "Do not test" of each device can be selected.

-The device which can select the enhancing test changes in order of "The standard is tested" and "Do not test" whenever the device icon is clicked.

Start the standard test Do not test

Please begin testing clicking if the selection of the tested device ends.

2-2. "PC-Diagnostic utility" End method

When of "Close" on the right of the screen is clicked, the computer reactivates automatically. Or, the

power supply switch is done in the slide and the power supply is turned off.

2-3. The content of the setup is returned to the setting of the user

1. Turned on the computer.

2. "F2" is pushed on the screen while "Press<F2>to enter Setup" is displayed of "Panasonic".

3. Push "F10", and on the screen of "Is the change in the setting preserved and do end?"and then "Yes" is selected, and "Enter" is pushed.

4. The computer reactivates automatically.

5. The end option is chosen by the start menu, and the power supply of the computer is turned off.

Standard at test time All devices other than RAM and HDD ---------- about 1 minute RAM standard test ----------------------------------- 1 - 2 minutes HDD standard test ----------------------------------- 2 - 3 minutes HDD enhancing test (60GB) ---------------------- about 40 minutes

Ex.The standard when the standard <all device> is tested becomes 1+2+3=6 minutes.

■There is greatly a difference from RAM test when the memory is increased according to the performance

of the memory occasionally.

■Moreover, when the main body of PC under the test is a high temperature, it occasionally takes time. ■There is greatly a difference from HDD according to the performance of the drive occasionally.

7-3

●To skip BIOS password

*This key is for service purpose only. Do not disclose this information to unrelated others.

7-6

+ 48 hidden pages