We recommend that this Reference Manual be printed.
Page 2
Regarding Windows Vista
You can select the Classic view of Control Panel or the Classic Start menu. You can also change the way a user logs on or
off. This manual explains using the Windows Vista default setting (not Classic view or Classic Start menu etc.).
Windows Update
You can update to the latest patches and service packs for Windows with the following menus.
Click (Start) - [All Programs] - [Windows Update].
Do not apply “Driver Updates” even if a message to update a driver appears. If a driver update is required, contact your
technical support office.
If the message “Check your computer security” is displayed
Select (red icon) on the notification area and make the appropriate settings. The Windows Security Center regularly
gives you notice so that you can make the optimum settings. This is not an error message and you can use the computer.
However, making appropriate measures is recommended to reduce the risk of virus and other attacks.
2
User Account Control
User Account Control is a new security component of Windows Vista to stop unauthorized changes to your computer.
The User Account Control message will pop up every time you try making an important change to your computer.
Sound and Video
Sound (e.g. MP3, WMA) and video (e.g. MPG, WMV) recorded in PC Cards and SD Memory Cards may be interrupted
during playback. If this happens, copy them to the hard disk drive and play back.
Sound and video in AVI files may be interrupted or produce a time-lag during playback. If this happens, click or on
the notification area, and click [High performance]. This may remedy the problem.
Depending on the processing status on Windows, sound may be interrupted at Windows startup. You can mute the sound
at startup.
A Right-click the desktop and click [Personalize] - [Sounds].
B Remove the check mark from [Play Windows Startup sound], and click [OK].
When high-frequency sound occurs
If high-frequency sound occurs around keyboard while using the computer, change the settings for the USB power saving
function.
A standard user needs to enter an administrator password and click [OK].
Set [USB selective suspend setting] to [Enabled].
A Click (Start) - [Control Panel] - [System and Maintenance] - [Power Options].
B Click [Change plan settings] of the current power plan.
C In [Change settings for the plan], click [Change advanced power settings].
D In [Advanced settings], double-click [USB settings].
E Double-click the displayed [USB selective suspend setting].
F Change settings of [On battery] and [Plugged in] to [Enabled].
G Click [OK] and exit the [Advanced settings] screen.
Page 3
Key Combinations
NOTE
Do not repeatedly press the keys in quick succession.
Do not use the key combinations together with touch pad (external mouse), touchscreen (only for model with touch-
screen) or other key operations.
Do not use the key combinations before you log on to Windows. Wait until the hard disk drive indicator turns off.
On the Setup Utility screen, you can use the key combinations of
binations of
The key combinations may not work with some applications.
The pop-up icon appears after logging on to Windows. It may not appear in some application conditions.
KeyFunctionPop-up icon
Fn+F3
, the display is switched between the internal LCD and the external display.
Fn+F1, Fn+F2
and Fn+F3. By using the key com-
3
Fn+F1
Fn+F2
Fn+F3
Fn+F4
LCD brightness
(
Fn+F1
Display switching ( page 47)
(When an external display is connected)
Internal LCDSimultaneous displayExternal display
Speaker on/off
= down / Fn+F2= up)
CAUTION
Do not press any keys until the display has finished switching.
Do not use this function:
• When an external display is not connected.
• When playing motion video such as DVD or MPEG.
• When using the Extended Desktop.
NOTE
Beeps do not sound if you turn off the speaker sound.
OFF
(MUTE)
ON
Page 4
Key Combinations
KeyFunctionPop-up icon
4
Fn+F5
Fn+F6
Fn+F7
Fn+F9
Fn+F10
Volume
(
Fn+F5
Activate sleep ( page 10)
Remaining battery charge
(When the battery pack is inserted in the computer)
Activate hibernation ( page 10)
= down / Fn+F6= up)
NOTE
When fine-tuning the sound volume, press and hold
F6
intermittently.
This does not work on beeps or speakers connected to the USB port.
, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key
Fn
key combination
Fn
once. (Locked)
Fn
Fn
twice. (Locked)
key combinations
Fn
again.
5
[Notification]
[Make sounds when Fn key is pressed]
[Show status on screen]: Displays the Fn key status on the notification area.
Fn
•:
•:
[Disable popup]
The pop-up icon will not be displayed.
is locked.
Fn
is not locked.
3Click [OK].
NOTE
You can have different settings for each user.
*1
If the speakers are muted, beeps do not sound.
*1
Page 6
Touchscreen
<Only for model with touchscreen>
You can use the touchscreen function to perform the same operation as the touch pad and mouse. Touch the screen surface
with the stylus (included).
For further information, click (Start) - [All programs] - [Tablet PC] - [Tablet PC Touch Training].
To right-click
A Touch and hold with the stylus, or touch and select the right button of “touch pointer”.
NOTE
The touchscreen function does not work in the Setup Utility.
6
Operation of the touchscreen
Operate the touchscreen with your finger or with an approved stylus
When using the touchscreen function, use only your finger or an approved stylus on the surface.
Operating the touchscreen with an object other than your fingertip or the stylus (a fingernail or metal object, or other hard
or sharp objects that may leave a mark) may scar or stain the surface, causing the touchscreen to malfunction.
Do not apply too much pressure when operating the touchscreen
Only a light touch is required to operate the touchscreen. Applying too much pressure may damage the surface.
Maintaining the performance of the touchscreen
When the touchscreen becomes dirty, wipe it with an approved soft cloth
The touchscreen is specially treated to prevent dirt from adhering to the surface, so dirt can be removed easily using a dry
cloth (use only the approved soft cloth). If the dirt does not come off easily, breathe on the surface and try again.
Do not apply water or solvents to the soft cloth.
Clean the touchscreen while the computer is powered off
Cleaning the screen while the power is on may cause the computer to malfunction. Also, dirt on the touchscreen is easier
to see when the computer is powered off, and so is easier to clean.
Page 7
Touchscreen
7
Wash the soft cloth when it becomes dirty
When the soft cloth becomes dirty, wash it with mild detergent. Do not use bleach or fabric conditioner (softener), or try to
sterilize the cloth by boiling.
If the soft cloth is dirty, it may be ineffective in cleaning the touchscreen, and in fact may cause dirt to adhere to the touchscreen.
Check the following to prevent the surface of the touchscreen from being scratched
Are you using your finger or a stylus to operate the touchscreen?
Is the surface clean?
Is the soft cloth clean?
Are you using the stylus with the tip extended?
Is the tip of the stylus clean?
Is your finger clean?
Things to keep in mind when using the touchscreen
Do not touch the screen outside of the LCD display area
The touchscreen input area is defined by the LCD display screen. Touching the screen outside of the display area may
result malfunctions or damage to the touchscreen.
Do not apply excessive force to the touchscreen
Do not lift the computer while holding the LCD screen, or allow the screen to be twisted. Do not place any objects on the
LCD screen. Any of the above may cause the touchscreen glass to break, or may damage the LCD screen.
Operation response may be slower in low temperature environments
The touchscreen may respond to operations more slowly when using the computer in temperatures less than 5°C, but this
is not a malfunction. Response time will return to normal when the computer is returned to room temperature.
If the cursor jumps to a location other than where the screen was touched, or if
the LCD resolution changes, recalibrate the touchscreen
Perform the procedure of “Touchscreen Calibration” ( page 8)
Page 8
Touchscreen
8
Touchscreen Calibration
A standard user needs to perform the calibration as an administrator before performing the calibration for each user.
NOTE
At first, log on to Windows as an administrator, and perform this calibration.
2Click [Calibrate].
3Using the stylus, touch each of the 4 “+” target marks one by one, and then click [OK].
Perform the calibration for the orientation to be used.
Page 9
Sleep or Hibernation Functions
9
Starting Up Your Computer Quickly
The sleep or hibernation functions allow you to shut off the computer without closing programs and documents. You can
quickly return to the programs and documents that you were working on before sleep or hibernation.
FunctionData is saved toRecovery timePower supply
SleepMemoryShortRequired. (If power is not supplied, all data will be lost.)
HibernationHard diskRather longNot required. (However power is slightly consumed to
keep the hibernation.)
Precautions
Connect the AC adaptor if the computer will be in sleep for a long period of time. If you cannot use the AC adaptor, use
hibernation instead.
Using sleep or hibernation repeatedly may cause malfunction of the computer. To stabilize computer operation, restart
Windows regularly (about once a week) without using sleep or hibernation.
Save the necessary data.
Close files you have opened from removable disks and network drives.
The password you set in the Setup Utility is not requested at resuming. You can use the Windows password for security in
sleep or hibernation. In the default setting, you are requested to enter the Windows password when the computer resumes.
Do not enter sleep or hibernation in the conditions below, otherwise the data or file may be corrupted, sleep or hibernation
may not work, or malfunction may occur in the computer or the peripheral devices.
• When any of the multimedia pocket device indicator , the hard disk drive indicator or the SD Memory Card indicator is on.
• When playing/recording audio files or displaying motion video such as MPEG files.
• When playing a DVD-Video.
• When writing to a disc.
• When using communication software or network functions.
• When using peripheral devices.
(If peripheral devices fail to work normally, restart the computer.)
If a disc formatted with B’s CLiP is inserted into the CD/DVD drive (while is displayed on the notification area), the com-
puter cannot enter sleep or hibernation. Eject the disc beforehand.
Page 10
Sleep or Hibernation Functions
Entering/Resuming from Sleep or Hibernation
To enter sleep or hibernation
10
1Close the display, or press the power switch (A) until a beep
*1
sounds.
Sleep: The power indicator (B) blinks green.
Hibernation: The power indicator (B) goes off.
You can alternatively use the Windows menu to enter sleep or hibernation.
Click (Start) - - [Sleep] / [Hibernate].
CAUTION
While the computer is entering sleep or hibernation
Do not:
• Touch the keyboard, touch pad, touchscreen (only for model with touchscreen), or power switch.
• Use an external mouse or other peripheral devices.
• Connect or disconnect the AC adaptor.
• Operate the wireless switch.
• Close or open the display.
Wait until the power indicator blinks green (sleep) or goes off (hibernation).
It may take 1 or 2 minutes to enter sleep or hibernation. Do not touch any key though the screen becomes dark.
At the beep
cator blinks or goes off. If you press and hold the power switch for longer than 4 seconds, the computer will forcibly
shut down and unsaved data will be lost even if you have set [When I press the power button] to any item in [Choose
what the power button does].
*1
If the speakers are muted, beeps do not sound.
*1
, immediately release the power switch. After releasing the switch, do not operate it until the power indi-
Page 11
Sleep or Hibernation Functions
In sleep or hibernation
Do not attach or remove a multimedia pocket device and peripheral devices. Doing so may cause malfunction.
Power is consumed in sleep. Power consumption may increase when a PC Card is inserted. When power is
exhausted, the data retained in memory will be lost. Connect the AC adaptor when using the sleep function.
Do not turn on/off the wireless switch.
11
To resume from sleep or hibernation
1Open the display, or press the power switch (A).
In the default setting, the Windows password will be requested to resume.
CAUTION
Do not perform the following operations until resuming is complete. After the display is resumed, wait approximately
30 seconds (normally) or 60 seconds (when the computer is on a network).
• Touch the keyboard (except for password input), touch pad, touchscreen (only for model with touchscreen), or power
switch.
• Use an external mouse or other peripheral devices.
• Connect or disconnect the AC adaptor.
• Close or open the display.
• Shut down or restart Windows.
• Enter sleep or hibernation (Wait approximately 1 minute).
• Operate the wireless switch.
If the computer enters sleep while a USB keyboard or mouse is connected, touching the USB keyboard keys or mouse
will resume the computer.
NOTE
<Only for model with Bluetooth>
After resuming from sleep or hibernation, the message “TosBtMng has stopped working” may appear.
Click [Close program].
If Bluetooth connections are cut off, click (Start) - [All Programs] - [Bluetooth] - [Bluetooth Settings], and connect to
the Bluetooth devices again.
Page 12
Sleep or Hibernation Functions
12
Changing When the Computer Sleeps or Hibernates
Sleep
1Click or on the notification area, and click [More power options].
2Click [Change plan settings] of the power plan you want to change.
3Select the setting for [Put the computer to sleep], and then click [Save changes].
The setting for hibernation may change unexpectedly when you change the setting for sleep. Confirm that the
time to enter hibernation is 1,080 minutes (default setting) or longer (below).
Hibernation
1After the step 2 of “Sleep” setting (above), click [Change advanced power settings].
2Double-click [Sleep], and double-click [Hibernate after].
3Click the item and select the setting.
4Click [OK].
Page 13
Security Measures
Use these features to protect your data.
Other security measure
• Embedded Security (TPM) (
Module (TPM)”.
Setting the Supervisor Password/User Password
Set the Supervisor Password before setting the User Password.
1Start up the Setup Utility ( page 76).
2Select [Security].
page 81): For further information, refer to the Installation Manual of “Trusted Platform
13
3Select [Set Supervisor Password] or [Set User Password], and press
4Enter your password in [Create New Password] and press
When the password has been set, you need to enter your password in [Enter Current Password] and press
Enter
To disable the password, leave the input field empty and press
.
Enter
Enter
.
5Enter your password again in [Confirm New Password] and press
6Press
CAUTION
Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con-
tact Panasonic Technical Support.
When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people
may set or change the password.
NOTE
The password will not be displayed on the screen.
You can use up to 32 alphanumeric characters (including spaces).
• The case (upper/lower) is ignored.
• Use only the upper horizontal row of numeric keys to input your password.
• You cannot use
Disabling the Supervisor Password also disables the User Password.
F10
, and then select [Yes] and press
Shift
and
Ctrl
to input a password.
Enter
.
.
Enter
Enter
.
.
Page 14
Security Measures
14
Preventing Your Computer from Unauthorized Use
You can set a start-up password to protect your computer from unauthorized use.
1Set the password ( page 13), and select [Enabled] in [Password on boot] in the [Secu-
rity] menu of the Setup Utility ( page 81).
NOTE
If the Supervisor Password or User Password has been set, the password input screen will be displayed on starting-up
of the Setup Utility even though [Password on boot] is set to [Disabled].
Preventing Your Hard Disk Data from Being Read or Written
The hard disk lock function protects the hard disk data from being read or written when the hard disk is attached to another
computer. The data can be read/written when the hard disk is returned to the original computer. (Note that the hard disk lock
does not guarantee complete protection of the data.)
1Select [Enabled] in [Hard Disk Lock] in the [Security] menu of the Setup Utility ( page
81).
CAUTION
For the data being read/written on the original computer, the Setup Utility settings must be the same as when the hard
disk was removed.
You cannot use the hard disk lock function without setting the Supervisor Password. Set the Supervisor Password
beforehand ( page 13).
When you have your hard disk drive repaired
• Contact Panasonic Technical Support.
• Before sending back the hard disk drive, be sure to set the [Hard Disk Lock] to [Disabled].
NOTE
The hard disk lock function works with the built-in hard disk. It does not work with the external hard disk.
We recommend you to set [Password on boot] to [Enabled] to ensure security though it is not required to enable the
hard disk lock.
Page 15
Security Measures
15
Disabling CD/DVD Drive
Disable CD/DVD drive operation to prevent the drive from being read/written and from being used to start the computer. You
can protect your data from unauthorized access or accidental overwriting.
1Select [Disabled] in [Optical Drive] in the [Advanced] menu of the Setup Utility ( page
79).
NOTE
This does not work for USB CD/DVD drive.
Page 16
Battery Power
Battery Indicator
Battery indicatorBattery status
Not litThe battery pack is not inserted or not being charged.
OrangeCharging is in progress.
GreenThe battery is fully-charged.
16
Blinking green
RedThe remaining battery is approximately 9% or less.
Blinking redThe battery pack or the charging circuit is not operating properly.
Blinking orangeThe battery cannot be charged temporarily due to the following reasons:
*1
In high temperature mode, the 100% battery level is equivalent to 80% level of the normal temperature mode.
NOTE
Once the battery is fully charged, the computer performs recharging only when the battery level becomes less than
approximately 95%, so overcharging is avoided.
In high temperature mode, the battery pack is discharging the power to 80%
temperature mode ( page 18). Do not remove the battery pack in this status.
• Its internal temperature is out of the acceptable range.
• The power supply is not enough because software applications or peripheral
devices are consuming a large amount of power.
*1
of normal
Page 17
Battery Power
Checking the Remaining Battery Charge
You can check the remaining battery charge on the screen.
(After logging on to Windows)
17
1Press
When the battery pack is inserted (example)
When the battery pack is not inserted
NOTE
The battery display may not correspond to the actual remaining battery charge in the cases as below. To correct the
display, perform the Battery Recalibration ( page 20).
• The battery indicator remains red.
• The indicator lights orange and the display shows 99% for a long time.
• Low battery warning appears soon after a short time of use.
This can occur when the computer is in sleep for a long time without power supply from the AC adaptor.
The battery display may not be the same as that of notification area. This is not a malfunction.
Fn+F9
: Normal temperature mode ( page 18)
: High temperature mode ( page 18)
.
Page 18
Battery Power
18
High temperature mode
The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature environment or used for a long time with its battery fully charged.
Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( page 78).
NOTE
Note that a level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80%
charge level for normal temperature mode.
After switching from [Normal Temperature] to [High Temperature] or vice versa, the remaining battery capacity will not
be displayed correctly until the battery pack is completely discharged or fully charged.
In the [Auto] mode:
Once the computer has automatically switched from the normal temperature mode to the high temperature mode, the
computer will not switch back to the normal temperature mode until the battery has been used and recharged to a total
charge level of about 5 times as much as that of the fully-charged state. This is to avoid battery deterioration.
Page 19
Battery Power
Computer behavior with low battery
The default settings are as follows.
19
When the battery level becomes 10%
[Low battery alarm]
Displays a message that the battery level is low. The computer enters hibernation.
↓↓
Charge the battery.Connect the AC adaptor or replace the battery to start up
Connect the AC adaptor immediately. If you do not
have the AC adaptor, exit the running programs and
Windows, then confirm that the power indicator is off.
If you have a fully charged spare battery, turn off the
computer, replace the battery and turn the computer on
again.
When the battery level becomes 5%
[Critical battery alarm]
the computer.
Connect the AC adaptor and charge the battery.
If you have a fully charged spare battery, turn off the
computer, replace the battery and turn the computer on
again.
When the computer enters hibernation with the battery
down and you resume the operation without charging
the battery, the Windows Resume Loader starts up. Follow the on-screen instructions. After that, however,
Windows may not start up normally, or the [Low battery
level]/[Critical battery level] function may not work normally.
Page 20
Battery Power
20
Correcting the Battery Display (Battery Recalibration)
The “Battery Recalibration” function measures and memorizes the battery capacity. To correct the battery display, use this
function to fill the battery and then discharge it completely. Perform the procedure at least once immediately after purchasing
the computer. Normally the interval of battery recalibration is 3 months. The battery display may not be correct when the battery pack deteriorates after a long time use. In this case, perform the procedure again.
1Connect the AC adaptor.
2Close all the applications.
3Perform “Battery Recalibration”.
A Click (Start) - [All Programs] - [Panasonic] - [Battery] - [Battery Recalibration].
B When the confirmation message appears, click [Start].
Frequent recalibration of the battery can degrade the battery. A caution message appears when the battery
recalibration is performed at the shorter interval than approximately a month. In this case, cancel the battery
recalibration.
C When the message requests shut down of Windows, click [Yes].
The battery recalibration starts.
After the battery pack is fully charged, discharging starts. When the discharging is completed, the power goes off
automatically.
After the battery recalibration is finished, normal charging starts.
NOTE
The temperature range should be 10
The battery recalibration may take a long time due to the large battery capacity. This is not a malfunction.
• Full charge: Approximately 4.5 hours
• Complete discharge: Approximately 5 hours
If the computer is turned off during the battery recalibration (e.g., due to power failure, or accidental removal of the AC
adaptor and battery pack), the battery recalibration will not be completed.
You can also perform the battery recalibration with the following procedure.
A Restart the computer.
B Press and hold
dure.
C When the remaining battery capacity is displayed, press
D Follow the on-screen instructions.
F9
while the [Panasonic] boot screen is displayed just after the computer starts the startup proce-
°C to 30°C {50°F to 86°F}.
Enter
.
Page 21
Battery Power
21
Replacing the Battery Pack
The battery pack (CF-VZSU43AU) is a consumable item so the replacement will be necessary. If the battery operation time
becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery.
CAUTION
The battery pack is not charged when you first purchase it. Be sure to charge it before using for the first time. Charging
starts automatically when the AC adaptor is connected to the computer.
Use only the specified battery pack with your computer.
In sleep, do not remove/replace the battery pack. Otherwise your data will be lost and the computer may be damaged.
1Turn off and reverse the computer.
Do not use the sleep function.
2Remove/Insert the battery pack.
To r em ov e
A Slide the right latch (A) to the unlocked position ().
B Slide and hold the left latch (B) to the unlocked position (), and hold the cen-
ter of the battery pack and push out in parallel with the bottom surface of the
computer.
To i ns e r t
A Slide the right latch (A) to the unlocked position ().
B Insert the battery pack in the correct direction until it securely fits the connector.
C Slide the right latch (A) to the locked position ( ).
A
B
A
Page 22
Battery Power
CAUTION
Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer.
Do not remove the battery pack forcibly when the latch is locked. Doing so may damage the battery pack.
22
Page 23
Customizing the Power Setting
You can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your
own power plan.
23
Changing the Power Plan Setting
1Click or on the notification area and click [More power options].
2Click [Change plan settings] of the power plan you want to change.
3Change the settings.
[Change advanced power settings]: You can make more detailed settings.
4Click [Save changes].
Creating Your Own Power Setting
1Click or on the notification area and click [More power options].
2Click [Create a power plan], click the basic plan and input the name of power plan.
3Click [Next].
4Change the settings and click [Create].
To change the settings or to make more detailed settings. (above “Changing the Power Plan Setting”)
Deleting the Power Plan
1Click or on the notification area and click [More power options].
2Click the power plan other than the power plan to be deleted.
3Click [Change plan settings] displayed under the power plan that you want to delete.
4Click [Delete this plan], and then click [OK] on the confirmation screen.
Page 24
Multimedia Pocket
You can attach the following device. (refer to recent catalogs and other sources for information about the products available)
DVD MULTI drive
CAUTION
Do not insert/remove the multimedia pocket device in sleep or hibernation, or when the multimedia pocket device indi-
cator or the hard disk drive indicator is on.
Do not leave a disc formatted with B’s CLiP in the multimedia pocket device because the computer cannot enter sleep/
hibernation even if you selected [Sleep] or [Hibernate] in [When I close the lid].
NOTE
Read the instruction manuals of the devices carefully.
24
Replacing the Multimedia Pocket Device
1Disable the multimedia pocket device function.
A Click on the notification area.
B Select the multimedia pocket device and then click [OK].
C Confirm that the multimedia pocket device indicator and the hard disk drive indicator indicators are not lit.
This step is not necessary when:
• Removing the device after turning off the computer.
• is not displayed.
• The device does not appear in the list in step B.
2Press and hold the release button (A), and slide the device out
of the multimedia pocket.
Page 25
Multimedia Pocket
3Carefully insert the device into the multimedia pocket by push-
ing both corners until it surely fits in the slot.
The computer must be on when inserting the device.
Insert the device with the label side up.
CAUTION
Hold the device by its both sides. Otherwise the device may be damaged.
When raising the slot side upward and inserting the device, be careful not to apply any
impact to the device.
When you carry the computer, confirm that the release button is surely locked so that
the device does not fall.
Be sure to insert the device into the multimedia pocket for use.
NOTE
25
You can see that the device is recognized or not by double-clicking
ognized (or if the media cannot be accessed), turn off the computer and reinsert the device.
on the notification area. If the device is not rec-
Page 26
CD/DVD Drive
NOTE
Connect the AC adaptor if writing operation takes a long time. If the remaining battery power becomes low and the power
is not supplied, writing operation may not be completed.
Use Windows features or writing software to write to discs (e.g. B’s Recorder page 34).
Ensure the disc is compatible with the selected writing speed.
The quality of written data depends on the disc.
26
Handling Precautions
CD/DVD drive handling care
Do not expose the CD/DVD drive to excessive smoke that may leave a residue, e.g., oil smoke, or tobacco smoke. Doing
so can shorten the life of the drive lens.
We recommend cleaning the drive lens with an air puffer used for camera lenses.
(Do not use any spray-type of lens cleaning products.)
When opening/closing the tray
When the computer is on, use the eject button ( page 31) or eject through Windows.
When is displayed on the notification area, right-click and click [Eject] to eject a disc.
Eject discs only as described above.
When inserting or removing a disc, be careful not to touch the lens of the drive.
Do not leave the tray open and do not touch the lens.
The lens and disc can become dusty in some conditions. It may cause malfunction in reading or writing.
Do not apply excessive force to the tray in the open position.
Never insert a foreign object such as a paper clip into the CD/DVD drive.
Doing so may cause malfunction.
Do not place items other than discs on the tray.
Do not access the drive until after the tray is closed and the multimedia pocket device indicator is off.
While the CD/DVD drive is being accessed
Do not open the CD/DVD drive or move the computer while the CD/DVD drive is being accessed.
Doing so could cause the disc to shift position and this may damage the disc, or cause the CD/DVD drive to malfunction.
In addition, after running an application involving access to a disc, close the application before opening the CD/DVD drive.
Page 27
CD/DVD Drive
27
Disc handling care
Do not use deformed, warped, or irregularly shaped discs.
Reading of disc may not be possible depending on the disc conditions (cracks, dirt, modification, data recording quality,
copy protection, recording equipment/software that was used to create the disc, etc.)
Before using a disc, carefully read the operating/handling instructions and package of the disc.
If the discs are not handled appropriately, they may become dirty or scratched. Furthermore the writing speed may get
slower and the data may not be correctly written on or read from the disc. Other damage may cause a drive failure.
Note the following precautions.
• Do not touch the disc surface (the side with no printing).
• Keep the disc surface clean and free from dirt, dust, fingerprints and scratches.
• Do not write on the surface of the disc with a ballpoint pen or other writing instrument.
• Do not attach stickers to discs.
• Do not drop, bend, or place heavy objects on top of discs.
• Do not place or store discs in locations exposed to heat, direct sunlight, humidity or dust.
• If a disc is brought from a cold to a warm location, condensation may form on the disc. For read-only discs, wipe off the
condensation using a soft, dry, lint-free cloth before using the disc. For recordable/rewritable discs, wait until the condensation dries.
• When not using discs, keep them in their protective cases or cartridges.
To clean discs
<For read-only discs>
Wipe discs with a dry, soft cloth from the center toward the edge.
If discs get very dirty, wipe with a moist, soft cloth from the center toward
the edge, then wipe again with a dry cloth to take up remaining moisture.
<For recordable/rewritable discs>
Use the Panasonic disc cleaner to clean these discs.
Do not use a cloth, CD cleaners or any other such cleaners under any circumstances.
How to hold a disc
Page 28
CD/DVD Drive
Disc Information
You can read from/write to the following discs.
CD-RCD-RW
Recordable
28
DVD-RAM
*1
DVD-RAM: Only non-cartridge type or removable cartridge type can be used.
Use the 2.4X-SPEED discs for writing.
The drive is not compatible with writing to the 8X-SPEED discs (including the 2.4-8X-SPEED discs).
Page 30
CD/DVD Drive
30
Using DVD Media
To play DVD-Video or MPEG files, you need to use DVD playback software such as WinDVD ( page 32).
Region code setting
DVD-Video is allocated to region codes according to where they are sold. To play the DVD-Video, the player’s software and
the drive must have the corresponding region code.
e.g.,
For U.S.A. and Canada: “1”
For Europe: “2”
The region code of the drive is not set at purchase. The operation depends on the DVD-Video that is first played.
• DVD-Video with a specific region code:
The drive will automatically be set at the same region code as the DVD-Video.
• DVD-Video with multiple region codes:
[Confirm Region] appears. Select the region code and click [OK]. Play now begins.
CAUTION
You can change the region code setting up to 5 times including the initial setting. Be extremely careful because you
cannot change the region code anymore after the fifth change, even if you reinstalled the operating system.
Any problem resulting from illegal changing or altering of the region code is the user’s responsibility.
NOTE
[Confirm Region] appears when the DVD-Video has only 1 region code and the drive is set for another region code.
([Confirm Region] may not appear with some DVD-Video discs. To check the current region code and the number of
remaining times of changing the code, right-click on the WinDVD screen and click [Setup] - [Region].)
Page 31
CD/DVD Drive
31
Inserting/Removing a Disc
1Turn on the computer.
2Press the eject button (A) and slowly pull out the tray.
3Insert/Remove a disc.
To i ns e r t
Set the disc with the label side up and press the center of the disc until it clicks
in place.
To r em ov e
Press on the center spindle (B) and carefully lift up the edge of the disc.
4Close the tray.
Do not press the eject button.
NOTE
To remove a disc when the computer is powered off, insert a pin of 1.3 mm {0.05″} in
diameter into the emergency hole (C). (When the diameter of the pin is smaller than
this, insert the pin slightly downward.) Pushing it to the end allows the tray to come
out. (The position of the emergency hole depends on the drive.)
When the vibration of the CD/DVD drive is excessive in using B’s Recorder, select
writing speed [8x] or less to minimize vibration.
For AutoPlay CD/DVD:
• If an AutoPlay CD/DVD does not start after the computer resumes from sleep or hibernation, remove the disc from
the drive and then reinsert it after waiting 15 seconds.
• An AutoPlay CD/DVD may start during file access depending on the status of the disc.
When playing back motion video from a disc, playback may not be smooth in some conditions.
C
Power-saving mode
If the CD/DVD drive is not accessed for 30 seconds, the drive motor will automatically be shut down to reduce the power consumption. When the CD/DVD drive is accessed again, the drive motor is turned on. In this case, reading of the disc data will
take approximately 30 seconds.
Page 32
WinDVD
WinDVD is a software application for DVD playback. For further information, refer to the software’s online manual.
DVD-Audio cannot be played back using WinDVD.
When does not appear on the desktop, or [InterVideo WinDVD] does not appear on the menu:
When WinDVD is reinstalled, or [InterVideo WinDVD] may not appear on the screen of users other than the user who
has reinstalled WinDVD.
In this case, click (Start), input “c:\program files\intervideo\dvd8\windvd.exe” in [Start Search], press
WinDVD.
If this file does not exist, reinstall WinDVD.
To access the online manual
Enter
, and start
After starting WinDVD, perform either of the following procedures.
Click “?” on the WinDVD control panel.
Right-click on the WinDVD screen and click [Help].
SUPPORT INFORMATION
If WinDVD does not operate properly, we recommend carefully reading the online help file first for problems with the operating environment or operations.
If you still cannot troubleshoot the problem, enter the required information in the inquiry form on the homepage
(http://apps.corel.com/lp/ivi/), and submit the form.
CAUTION
Do not start WinDVD while the hard disk drive indicator is blinking immediately after the computer is turned on.
While WinDVD is running, do not:
• Enter sleep or hibernation.
• Switch the display by pressing
Fn
+ F3.
Page 33
WinDVD
During motion video playback, do not:
• Eject the disc.
• Use other applications or the Command Prompt.
• Change the settings of the screen properties.
Do not install another player software together with WinDVD.
Doing so may interfere with smooth playback. Some DVD-Video discs contain the player software and start installing. In
this case, cancel the installation as soon as possible. If you accidentally installed another player software and find a problem in playback, try either of the following procedures.
• Uninstall the player software by clicking (Start) - [Control Panel] - [Uninstall a program].
(Refer to the instruction manual for the name of player software.)
• Set WinDVD as the playback software if you can select the option in the player software settings.
33
DVD Discs Created Using a DVD Recorder
Playback may not be possible depending on the DVD recorder or the discs.
*1
You must finalize
the instruction manual of the DVD recorder.
*1
A process that enables the playback of the discs on other DVD players, etc.
DVD-R, DVD-R DL, DVD-RW, +R, +R DL, and +RW before playback. For further information, refer to
Page 34
Writing to CD/DVD
Using Windows Feature
1Insert a disc.
2In the [AutoPlay] screen, click [Burn files to disc using Windows].
Alternatively you can click (Start) - [Computer], and double-click [DVD RW Drive].
Follow the on-screen instructions.
B’s Recorder Information
“B’s Recorder” is CD/DVD recording software application developed by B.H.A Corporation.
For further information, refer to the software’s online manual ( page 35).
Applicable Media
CD-R
CD-RW
DVD-RAM
DVD-R
DVD-RW
+R
+R DL
+RW
*1
If you write to DVD-RAM using B’s Recorder, the DVD-RAM will become “read only” disc.
To write to such a DVD-RAM disc using an application other than B’s Recorder, physical formatting is required.
*2
You cannot read from or write to DVD-RW created using DVD recorders.
*1
*2
34
About Copies
When you write to discs or back up software, ensure that you do not infringe upon any copyrights.
It is illegal to copy audio CDs for non-personal use.
Page 35
Writing to CD/DVD
35
Running B’s Recorder
1Double-click (B’s Recorder main window) on the desktop.
Alternatively you can click (Start) - [All Programs] - [B.H.A] - [B’s Recorder GOLD9] - [B’s Recorder GOLD9]
(B’s Recorder main window) / [TaskGate] (launcher window).
CAUTION
Be sure to shut down B’s Recorder before you log off Windows.
Otherwise B’s Recorder may not start normally when you log on to Windows next time. In this case, restart the computer.
Using B’s Recorder to Create a CD/DVD for Booting the System
You can use B’s Recorder to create a CD/DVD that will allow you to boot the system from the CD/DVD drive.
Create the CD/DVD using the following procedure.
For further information, refer to the online manual for B’s Recorder.
1Run B’s Recorder (above).
2Set a new disc in the CD/DVD drive.
3Register the data to be used for booting in the Data well.
4Double-click [01 Data (Mode1)] in [Track Type].
5Click [Track Information] at the [Track Properties] screen, and click [Create from standard
bootable disk image] under [Bootable CD/DVD].
6Click [OK], and click [Record].
7Click [Start].
Page 36
Writing to CD/DVD
36
How to change the bootable disc image using B’s Recorder
2Select the required bootable disc image from [Floppy Disk Image Management], and click
[OK].
NOTE
The bootable disc image is saved in the folder “c:\Program Files\B’s Recorder GOLD9”.
About the bootable disc image
The following six types of bootable disc images can be used with the B’s Recorder preinstalled in this computer.
Disc ImageContents
BSDOS1.BINImage that can be booted from this computerNot Performable
BSDOS2.BINPerformable
BSDOS3.BINImage that can be booted from this computer or a drive connected with
BSDOS4.BINPerformable
BSDOS5.BINImage that can be booted from a drive connected with Parallel ATA inter-
BSDOS6.BINPerformable
*3
The program to restore the backup data by using the B’s Recorder “HDD Backup” function.
NOTE
Bootable disc images BSDOS1.BIN and BSDOS2.BIN are specially designed for this computer.
In the default setting, images BSDOS1.BIN and BSDOS2.BIN are selected.
If you boot the system using a disc created using bootable disc image BSDOS3.BIN or BSDOS4.BIN, one of the fol-
lowing error messages may be displayed, but this is not a malfunction.
• CD-ROM Drive is not ready, aborting installation.
• Not found CDROM !!
• Check CD-ROM power and IDE cable.
• CD-ROM drive is not available.
If you want to share a bootable disc with CF-52A/B/C/D series and CF-74C/D/E/F/G/H series, select bootable disc
image BSDOS3.BIN or BSDOS4.BIN.
Parallel ATA interface
face (Not available on this computer)
B’s restore program
Not Performable
Not Performable
*3
Page 37
PC Card / ExpressCard
You can insert the following cards.
ExpressCard/34 or ExpressCard/54 to the ExpressCard slot (A)
PC Card Type I (3.3 mm) or II (5.0 mm) to the PC Card slot (B)
NOTE
The following types of card are not supported:
PC Card Type III (10.5 mm), ZV card, SRAM card, FLASH ROM card (excluding ATA interface type), and other cards
that require 12 V of operating voltage.
Do not start up Windows with a storage type of CardBus PC card attached. An error may occur.
Dummy cards are inserted into both of the slots at the factory.
First remove the dummy cards (below).
Be sure to insert each dummy card when the slots are not in use.
Insert the appropriate dummy card in the correct card slot. Insert the dummy PC Card in the PC Card slot, and the
dummy ExpressCard in the ExpressCard slot.
Inserting a dummy card in the wrong slot may cause malfunction of the computer.
37
Inserting/Removing the Card
Preparation
Attach the device for the media containing the card driver (e.g., CD-ROM). Equipment connected to the multimedia
pocket cannot be recognized if connected after the card driver installation screen appears.
If the dummy card is inserted, remove it.
To insert the card
1Open the cover (C), and insert the ExpressCard (D) or the PC
Card (E) with the label side up until it securely fits in to the slot.
For further information, refer to the instruction manual of the card.
To remove the card
1Disable the card function.
A Click on the notification area and select the card, then click [OK].
This step is not necessary when removing the card after turning off the com-
puter.
Page 38
PC Card / ExpressCard
38
2Open the cover and remove the card.
A Press the eject button (F). The eject button pops out.
B Press the eject button (F) again so the card comes out of the slot.
C Draw the card straight out.
NOTE
Check the card’s specification to prevent the total operating current from exceeding the allowable limit. Otherwise mal-
function may occur.
Allowable Current: 3.3 V: 400 mA, 5 V: 400 mA
Some types of cards cannot be used simultaneously.
After repeating insertion and removal, some types of card will not be recognized. In this case, restart the computer.
If the computer freezes after resuming from sleep or hibernation, remove and reinsert the card. If the problem persists,
restart the computer.
When a card is inserted, power consumption increases. Remove the card when it is not in use, especially when oper-
ating by battery power.
To connect peripheral devices (SCSI, IEEE1394, etc.) using a PC Card or an ExpressCard, follow the steps below
(one example).
A Connect the peripheral device to the card.
B Turn on the power of device.
C Insert the card until it surely fits in the slot.
Page 39
SD Memory Card
39
SD Memory Card Information
This computer supports SDHC Memory Cards (SD Memory Cards with a capacity more than 2 GB).
When you use a miniSD Card or a microSD Card, set the card to a miniSD Card adaptor or a microSD Card adaptor, and
insert/remove the card with the adaptor. Be sure not to leave the adaptor in the card slot.
The SD Memory Card has a copyright protection function which is compatible with content on-demand services on the
Internet, etc.
To format the SD Memory Card on this computer, do not use [Format] of Windows, but use the SD Memory Card format
software.
You can download the software from the web site below.
http://panasonic.jp/support/global/cs/sd/download/sd_formatter.html
To use the SD Memory Card on other devices, format the card on the devices. For further information, refer to the instruc-
tion manual of the devices.
Handling and storage cautions
Store the SD Memory Card in the case after removing it from the computer.
Do not:
• Disassemble or modify the card.
• Hit, bend, or drop the card.
• Touch the terminals with fingers or metal object.
• Remove the labels of the card / Attach other labels or stickers to the card.
Do not place the card in the following locations.
• In direct sunlight or in very hot location such as inside of a car.
• In very dusty or humid location.
• In location subject to corrosive gas, etc.
Data handling cautions
Set the write-protect switch (A) to the LOCK position. Unlock the switch when recording
(checkout), saving, or editing data.
We recommend you to back up the important data to another storage medium.
When disposing the card, we recommend you to physically destroy the card (using a ham-
mer, etc.) to prevent personal or confidential data leakage.
Page 40
SD Memory Card
40
Inserting/Removing the SD Memory Card
CAUTION
Do not remove or insert the SD Memory Card until Windows has completed loading.
Do not remove the card or turn off the computer in the following cases, otherwise the data may be corrupted.
• While the computer is in sleep or hibernation.
• While the SD Memory Card indicator is on.
• While data is being read from or written to the card.
• Immediately after the writing operation. The computer may still continue the access to the card just after writing
operation. If you remove the card before the operation is completed, the data may be damaged or the card access
may no longer be performed normally.
Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages,
direct or indirect.
Do not forcibly draw out the card, otherwise the slot may be damaged.
Insert the card in the correct direction, otherwise the card and the slot may be damaged.
After resuming from sleep or hibernation, do not access the SD Memory Card for approximately 30 seconds.
To insert the card
1Open the cover (A), and insert the SD Memory Card with the label
side facing up and with the cut corner in front.
To remove the card
Preparation
Save the data and close all applications.
Open the cover and confirm the SD Memory Card indicator (B) is off.
1Disable the card function.
A Click on the notification area and select the card, then click [OK].
This step is not necessary when removing the card after turning off the computer.
Page 41
SD Memory Card
2Remove the card.
A Press the card so it comes out of the slot.
B Draw it straight out.
41
Page 42
Smart Card
<Only for model with Smart Card slot>
You need software to use a Smart Card.
CAUTION
Do not:
• Hit, bend, or drop the card.
• Touch the contact part with fingers or metal object.
• Place the card in very hot location for a long time.
• Remove the card immediately after inserting it.
Inserting/Removing the Smart Card
To insert the card
1Open the cover (A), and insert the Smart Card with the contact
part (B) in front.
Insert the card until it surely fits in the slot.
42
To remove the card
1Open the cover and draw the card straight out.
Page 43
RAM Module
Use RAM modules that comply with the specifications below. Using any other module may cause malfunction or result in
computer failure.
RAM modules are extremely sensitive to static electricity and can be affected even by static electricity from the human
body. When inserting and removing RAM modules, do not touch the terminals or internal components, and do not
allow foreign particles to enter the slots. Doing so may cause damage, fire, or electric shock.
43
Inserting/Removing the RAM Module
This computer has 2 RAM module slots.
At purchase, the RAM module is in SLOT: 1.
When using an extra RAM module, insert it in SLOT: 2.
1Turn off the computer.
Do not use sleep or hibernation.
2Disconnect the AC adaptor and remove the battery pack ( page 21).
3Remove the screws (A) and the cover on the bottom of the com-
puter.
Page 44
RAM Module
44
4Insert/Remove the RAM module.
To i ns e r t
A Tilt the module slightly and insert it in the slot.
B Press down the module so that the right and left hooks (B) are locked.
To r em ov e
A Carefully open the right and left hooks (B).
The module will rise.
B Carefully remove the module from the slot.
5Set the cover and battery pack.
CAUTION
Set the cover correctly and tighten screws firmly.
NOTE
If it is hard to insert or to press down the RAM module, do not try forcibly but check the module’s direction.
Use the appropriate screw driver so as not to strip the thread of screw.
If the RAM module is recognized correctly, the total size of the main unit memory and RAM module memory is dis-
played on the [Information] menu of the Setup Utility ( page 77).
If the RAM module is not recognized, power off the computer and insert it again.
Page 45
Mini Port Replicator
You can use an optional mini port replicator (CF-VEBU06W). This device frees you from
being bothered by a lot of cable connections when you carry the computer. It also allows you
to connect various peripherals.
Connect the mini port replicator to the expansion bus connector (A).
For further information, refer to the instruction manual of the mini port replicator.
NOTE
When an external display is connected to the mini port replicator and the 1280 x 1024 or higher resolution is selected,
the characters may be blurred on the external display. In this case, select the lower resolution.
To boot the computer from a USB floppy disk drive or a USB CD/DVD drive, be sure to connect the USB drive to the
USB port on the computer, not to the USB port on the mini port replicator.
45
Page 46
External Display
You can switch the output destination to an external display.
Connect the external display to the external display port (A).
NOTE
After resuming from sleep or hibernation, or restarting the computer, the output destination may not be the same as
selected in the previous status.
When you change the display after Windows starts up, do not press any key until switching is complete.
You cannot use the simultaneous display until Windows starts up.
Display switching by pressing
In this case, log off all users and restart the computer.
Do not connect or remove the external display during sleep or hibernation.
It may take some time to switch between displays depending on the displays used.
When you use high resolution displays, the display color, resolution or refresh rate may be changed, switching to
[Notebook] in [Intel
We recommend you to switch the output destination by pressing
When you use the external display only, set the suitable number of colors, resolution, or refresh rate separately from
when you use the internal LCD only or when you use the simultaneous display.
Depending on the settings, some external displays may be distorted or may not display the mouse cursor correctly. In
this case, set the settings to lower value.
When you use the simultaneous display, DVD-Video, MPEG files and other motion image files may not be played back
smoothly.
Carefully read the instruction manual of the external display.
When connecting an external display that does not conform to the Plug & Play standards, select the display driver
accordingly in the following menu, or use the driver disc supplied with the monitor.
• A standard user needs to enter an administrator password.
B Click [Driver] - [Update Driver].
If you connect an external display via the mini port replicator (CF-VEBU06W), the output switches to the mini port rep-
licator from the external display port.
®
Graphics Media Accelerator Driver for Mobile].
Fn+F3
may not work when you use the Fast User Switching function to switch the user.
Fn+F3
.
46
Page 47
External Display
CAUTION
47
Before disconnecting the external display, switch to the internal LCD by pressing
image quality may become different after disconnection (e.g., wrong resolution). In this case, press
the image quality.
The screen may become distorted due to the following operations. In this case, restart the computer.
• Disconnecting an external display for which you have set high resolution or high refresh rate.
• Connecting/disconnecting an external display during computer operations.
Fn+F3
. Otherwise the displayed
Fn+F3
to reset
Switching the Display
1Press
Each time you press the key combination:
Internal LCDSimultaneous displayExternal display
Fn+F3
.
Extended Desktop
The extended desktop function allows you to use the working area across both the internal LCD and the external display. You
can drag an object from the internal LCD to the external display and vice versa.
Graphics Media Accelerator Driver for Mobile] screen.
2Click [Extended Desktop], and make the settings for [Primary Device] and [Secondary
Device].
3Click [OK].
At the confirmation message, click [OK].
Page 48
External Display
NOTE
It may not be possible to use the extended desktop with some software applications.
When you click the maximize button, the window is displayed on one of the displays. You cannot move the maximized
window to the other display.
You cannot switch the display by pressing
To switch left (primary device) and right (secondary device), once return the display to “notebook only”. Follow the
steps below.
A Right-click the desktop and click [Graphics Options].
B Click [Output To] - [Notebook].
C Right-click the desktop and click [Graphics Options].
D Click [Output To] - [Extended Desktop], and click [Monitor + Notebook] (the external display will be set to primary
device) or [Notebook + Monitor] (the internal LCD will be set to primary device).
To switch to the Extended Desktop, be sure to use the [Intel
the [New Display Detected] screen. If you use other methods (e.g. display setting, etc.), the screen may not be displayed correctly.
The pop-up icon displayed by
<Only for model with touchscreen>
Set the internal LCD to the primary device when using the touchscreen. The cursor will move on the primary device
when you touch the internal LCD.
Fn
key combination appears only on the primary device.
Fn+F3
.
®
Graphics Media Accelerator Driver for Mobile] screen or
48
Page 49
USB Devices
49
Connecting/Removing USB Devices
Preparation
Attach the device for the media containing the card driver (e.g., CD-ROM). Equipment connected to the multimedia
pocket cannot be recognized if connected after the USB device driver installation screen appears.
To connect the USB device
1Open the cover and connect the USB device to one of the USB
ports (A or B) on the computer.
For further information, refer to the instruction manual of the USB device.
To remove the USB device
1Disable the USB device.
A Click on the notification area and select the USB device, then click [OK].
This step is not necessary when;
• Removing the device after turning off the computer.
• is not displayed.
• The device does not appear in the list in step A.
2Remove the USB device.
NOTE
You may need to install the driver for the USB device. Follow the on-screen instructions or refer to the instruction man-
ual of the USB device.
You may need to install the driver again when connecting the device to another port.
When a USB device is connected, sleep and hibernation may not function normally. If the computer does not start up
normally, remove the USB device and restart the computer.
If the computer enters sleep while a USB keyboard or mouse is connected, touching the USB keyboard keys or mouse
will resume the computer.
When the USB device is removed and then inserted while the computer is on, may appear in the Device Manager and
the device may not be correctly recognized. In this case, remove and connect the device again, or restart the computer.
When a USB device is connected, power consumption increases. Remove the USB device when it is not in use, espe-
cially when operating by battery power.
Page 50
Fingerprint Reader
<Only for model with Fingerprint Reader>
.
Fingerprint Reader
NOTE
Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give
little data for personal identification.
50
How to Use the Fingerprint Reader
This section explains how your fingerprints are enrolled and authenticated.
1Slide your finger toward yourself.
To prevent a reading error.
A Set the first joint of your index finger on the sensor as illustrated to the right.
B Slide your finger toward yourself while keeping it in contact with the fingerprint sensor.
C Slide your finger down until the sensor is visible.
When the fingerprint sensor does not enroll or authenticate your fingerprint properly:
• You slid your finger too fast or too slow.
• Your finger was soiled or it has a scar on the surface.
• Your finger was wet or extremely dry.
• Your fingerprint does not have sufficient data for personal identification.
For further information, refer to “Fingerprint Reader ” ( page 103).
Fingerprint sensor
Page 51
Fingerprint Reader
51
CAUTION
We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Fingerprint
device use, or any data loss resulting from such developments as Fingerprint authentication device malfunctioning.
Overview
Fingerprint’s Outline
The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Therefore
the passwords and token devices are exposed to the risk of being lost, stolen and hacking.
The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use
your fingerprints to start up your computer and log on Windows.
We recommend you use the Fingerprint Reader in combination with the TPM (Trusted Platform Module) to increase the security level of your computer.
Recommended Installation Procedure
Performed by the Computer AdministratorPerformed by each user
Step 1
TPM Installation ( Installation Manual of TPM)
(If the TPM is not being used, skip this step.)
Step 2
Fingerprint Utility Installation
User Fingerprint Enrollment
User’s Data
• Windows Logon Password
• Fingerprint
• Fingerprint Backup Password
• Power-on Password
Step 4
Step 3
TPM Fingerprint Utility Initialization
(If the TPM is not being used, skip this step.)
To access the online manual
This manual describes Step 2, 3 and the initial part of Step 4.
For further steps, refer to the UPEK Protector Suite QL Help menu.
Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please
acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your
Fingerprint device.
The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords. You
might not be able to use your data if you lose fingerprints, keys, credentials and passwords. Back up the Fingerprint
authentication data in a safe place. For further information, refer to “Backup” ( page 56).
General interaction with third-party applications: There is no guarantee that there will not be any negative interaction with
any third-party software, and will not accept any responsibility for such an interaction.
Installation
1TPM Installation
Refer to the Installation Manual of “Trusted Platform Module (TPM)”.
Click (Start), input “c:\util\drivers\tpm\readme.pdf” in [Start Search], and press
2Fingerprint Utility Installation
Performed by the Computer Administrator.
A Log on to Windows as an Administrator.
B Close all other programs.
C Click (Start), input “c:\util\drivers\fngprint\application\x86\install\setup.exe” in [Start Search], and press
Enter
D Click [Next].
Installation starts. Follow the on-screen instructions.
E When the “Protector Suite *.* has been successfully installed.” message appears, click [Finish].
At the confirmation message, click [Yes].
The computer restarts.
F Log on to Windows as an Administrator.
The “Protector Suite QL Icon” appears in the notification area.
.
Enter
.
Page 53
Fingerprint Reader
53
3TPM Fingerprint Utility Initialization
Performed by the Computer Administrator.
The “Invalid TPM status” message is displayed by the “Protector Suite QL Icon” in the notification area.
If the TPM is not being used, skip this step.
A Click on the “Invalid TPM status” message to start [Advanced Security Initialization Wizard].
Follow the on-screen instructions.
NOTE
If the “Invalid TPM status” message is not displayed
A Click (Start) - [All Programs] - [Protector Suite QL] - [User Enrollment].
Carefully read the License Agreement, select [I Accept the terms of the License Agreement] and click [OK].
B Click [Next].
C Select an enrollment mode, and click [Finish].
Enrollment mode
You can make the configuration for the enrollment only once during this initialization phase.
• Enrollment to the biometric device
All enrolled fingerprints are stored directly in the fingerprint sensor. The user data will be secured by the
hardware protection keys obtained by the fingerprint sensor. This mode allows up to 21 fingerprints to be
enrolled.
• Enrollment to the hard disk
All enrolled fingerprints are stored on the hard disk. Hardware protection of the user data is not possible,
but multiple users can enroll their fingerprints.
When the [Finish] screen appears, read the description carefully.
[User Enrollment] wizard starts. Follow the on-screen instructions.
NOTE
Enroll at least two fingers. Even if one of them is injured, you can use another one to access your account and secret
data. For further information about the enrollment, refer to “How to Use the Fingerprint Reader” ( page 50) and [Fingerprint Tutorial].
We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the
user’s computer at the BIOS level.
After first finger enrollment, [Power-on Security] message appears. Select [Yes].
A When the [Power-on Security] screen appears, click [Manage Passwords].
B Select [Power-On] in [Password Types], and click [Set password].
C Enter the password for [Power-on Security], and click [OK].
D Click [Close].
E Add a check mark for [Power-On] in [Password Types].
F Enter the password (step C), and click [OK].
G Click [Next].
• Follow the on-screen instructions.
NOTE
The number of fingerprints for [Power-on Security] is maximum of 21, because they are stored in the fingerprint sensor
regardless of the selected enrollment mode.
54
Page 55
Fingerprint Reader
More Advanced Security
You can increase your computer’s security level by setting the BIOS level described in this section.
Performed by the Computer Administrator.
1Register the Supervisor Password.
You have to register the Supervisor Password to proceed to the next step.
If you have already registered the Supervisor Password, you can skip this step, and move on to step
If you have not done this, have enrolled your fingerprint using Protector Suite QL, and have already made Power-on
Security effective, after step B, your fingerprint authentication will be necessary.
A Turn on or restart the computer.
F2
or
Del
B Press
procedure.
C Select the [Security] menu.
D Select [Set Supervisor Password], and press
E Enter your password in the [Create New Password], and press
• The password will not be displayed on the screen.
• You can use up to 32 alphanumeric characters (including spaces).
• The case (upper/lower) is ignored.
• Use only the upper horizontal row of numeric keys to input your password.
• You cannot use
F Enter your password again in [Confirm New Password], and press
while [Panasonic] boot screen is displayed soon after the computer starts the startup
Shift
and
Ctrl
to input a password.
Enter
.
Enter
Enter
.
.
55
2.
2Set the High Security Level.
A Select [Fingerprint Security], and press
B Select [Security mode], and select [High].
• Default setting: Simple
C Press
D Press
NOTE
In the [High] security mode, you have to enter the Supervisor or User Password even after fingerprint authentication.
In the [Simple] security mode, you do not have to enter the Supervisor or User password after fingerprint authentication.
Esc
to close the sub-menu.
F10
, select [Yes], and press
Enter
Enter
.
to exit the Setup Utility.
Page 56
Fingerprint Reader
56
Useful Information
Backup
The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe
location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a
removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file
in the internal hard disk drive.
The backup password described below is necessary for bypassing the Fingerprint authentication. We recommend you set the
backup password using the [User Enrollment] wizard. If you do not define the backup password, you may lose your data in
case of authentication hardware failure.
File used by each user
• Backup user passport data
(Default name: <UserAccount>.vtp)
You need this file when you replace the embedded fingerprint chip, or the hard disk drive, or when reinstalling Windows.
This file contains the fingerprints, encryption keys, and logon authentication data.
NOTE
How to Backup:
Select [Export] in [Import or Export User Data] to save the user data.
• Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center] - [Fingerprints].
For further information, refer to the software’s online manual ( page 51).
Password used by each user
• Backup Password for Enrollment
This backup password can be used in case of hardware failure to bypass the fingerprint authentication.
CAUTION
The passwords other than those explained above are also used for security, so do not lose them. For further informa-
tion, refer to the software’s online manual ( page 51).
Page 57
Fingerprint Reader
57
Limitations in Use
Password Bank*1 limitations: The following web pages cannot be supported.
Web pages which are created by the following technologies:
• Web forms created on the fly using javascript.
• Web forms which looks as one form (e.g. login field, password field), but internally created with two independent forms.
• There can be auto submit problems with web forms which do not have Submit button. All forms that you cannot submit
with
Enter
Password Bank
• Applications which do not use standard Windows controls and draw controls by their own.
• This includes any Java based application.
*1
For information of these functions, refer to the software’s online manual ( page 51).
will be entered by Password Bank, but not submitted.
*1
limitations: The following Windows applications cannot be supported.
Handling & Maintenance
The enrolling and authentication sensitivity may decline under the conditions below. Wipe off stains or moisture on the
sensor surface with a soft cloth.
• The surface of the fingerprint sensor is soiled with dust, skin oil, or sweat.
• The surface of the fingerprint sensor is wet as a result of moisture or condensation.
Static electricity may also cause the sensor to malfunction. To make your finger static-free, touch a metal surface before
placing it on the fingerprint sensor. Exercise caution against static electricity in winter and other dry conditions.
Malfunction or damage may occur when:
• The fingerprint sensor surface was damaged by the strong rubbing of a solid material, scratches, or being pecked with a
pointed item.
• The sensor was touched with a finger soiled with mud, damaging the sensor surface with a tiny substance, and staining
the surface.
• The sensor surface was covered with a seal, or soiled with ink.
Page 58
Fingerprint Reader
58
Deleting (Initializing) Owner’s Data
When you dispose of the computer or transfer the ownership, delete (initialize) the owner’s data to avoid unauthorized
access.
NOTE
The data enrolled in the fingerprint sensor is not image data. You cannot restore fingerprint image data from the data
enrolled in the fingerprint sensor.
1Disable Power-on Security
Performed by the Computer Administrator.
A Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center].
• The [Fingerprint Control Center] screen appears.
B Click [Settings], and click [Power-on Security].
C Remove the check mark from [Enable power-on security using fingerprints], and click [OK].
D Click [Fingerprints], and click [Enroll or Edit Fingerprints].
• [User Enrollment] wizard starts. Follow the on-screen instructions.
E When the [User’s Fingers] screen appears, click [Next] without deleting fingerprint samples.
F Click [Manage Passwords].
G Select [Power-On] in [Password Types], and click [Unset password].
H Enter the password for Power-on Security, and click [OK].
I Click [Close].
• Confirm that there is no item in [Password Types].
J Click [Next] - [Next].
K Click [Finish].
• Follow the on-screen instructions.
Page 59
Fingerprint Reader
59
2Delete Fingerprint Data.
Performed by each user.
A Click [Fingerprints], and click [Delete].
The [Swipe finger] screen will appear.
B Swipe user’s finger.
• If the authentication is successfully completed, the confirmation message appears.
C Click [Yes].
• Confirm that all users’ data was deleted.
NOTE
If the enrollment mode is set to “Enrollment to the hard disk” ( page 53), you need to remove the fingerprints data
after step
A Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center].
B Click [Settings], and click [Power-on Security].
C Select the fingerprint, and click [Remove].
• Surely remove all of the fingerprints.
2. Performed by the Computer Administrator.
3Uninstall Protector Suite
Performed by the Computer Administrator.
A Log on to Windows as an Administrator.
B Close all programs.
C Click (Start) - [Control Panel] - [Uninstall a program].
D Double-click [Protector Suite *.*], and select [Remove].
E Select [Remove all Protector Suite *.* data], and click [Next].
• Uninstallation starts. Follow the on-screen instructions.
F When the “Protector Suite *.* has been successfully uninstalled.” Message appears, click [Finish].
• If the confirmation message appears, click [Yes].
• The computer restarts.
Page 60
Fingerprint Reader
60
Starting Over
If the specific solutions for your problem in Fingerprint Reader ( page 103) do not work, you can use these instructions as
the last measure and start over. However, please note that you can lose your data - passwords, secret keys and fingerprints.
A Log on to Windows as an Administrator.
• You can always access the computer by using your Windows log on password.
In convenient mode, any user can access the computer by using the Windows log on password.
B Try to export your passport to a file if you are planning to use your passwords, secret keys or enrolled fingers in the
future.
• If you exported your passport recently, this step is not required.
• If biometrics authorization works and your finger is recognized, use [Import or Export User Data] wizard, swipe your
finger and continue according to wizard’s instructions.
• If biometrics authorization works, but your finger is not recognized, you can start the [Import or Export User Data]
wizard and export the passport even without using your fingerprint. You need to cancel fingerprint dialog, and you
will be prompted for a password. If you do not use [Advanced Security], enter your Windows log on password.
Otherwise, enter your [Advanced Security] backup password.
CAUTION
If you used [Advanced Security] without a backup password. There is no way to backup your data.
• If biometrics authorization does not work, there is no way to backup your data.
C Deleting the passport.
• Use the [Delete] wizard. Please note that all your stored secret data (passwords, [File Safe] encryption keys) will be
lost. If you backed up the data, you can restore it in the next step; otherwise it will be lost permanently. To perform
the delete operation it is necessary to cancel the fingerprint verification operation to get to the password dialog,
then enter your Windows log on password or backup password.
D Make sure your fingerprint sensor is working.
• Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work,
please contact Panasonic Technical Support.
E Restore or create passport.
• If you have a backup of your data, you can now use [Import or Export User Data] wizard to restore your data.
Otherwise you can create a new passport by using the [Enroll or Edit Fingerprints] wizard.
Page 61
Modem
61
Connecting the Internal Modem with a Telephone Jack
CAUTION
Use a surge protector since the modem may be damaged by a sudden high voltage surge that may occur in the event
of a lightning strike.
1Open the cover (A), and connect the computer and the tele-
phone jack (B) using the telephone cable (included) (C).
Hold the cable so that the shape of the connector (D) matches the port, and
insert fully until it clicks.
2Click (Start) - [Control Panel] - [Connect to the Internet] -
[Dial-up] and change the settings as necessary.
NOTE
Do not enter sleep or hibernation during communications.
To remove the cable, press and hold the lever and pull out.
A
Page 62
Modem
62
Ring Resume Function
The computer automatically resumes from sleep when the telephone connected to the modem rings.
You will need software to keep the computer in idle state waiting for a phone call, and if you prefer, to turn the computer to
sleep again afterward. For further information, refer to the instruction manual of the software application.
1Click (Start) - [All Programs] - [Windows Fax and Scan].
2Click [Tools] - [Fax Settings].
A standard user needs to enter an administrator password.
Check whether the modem you are using is displayed in Device name. If not, click [Select fax device] and select
the correct modem.
3Add a check mark for [Allow the device to receive fax calls] and click [OK].
4Click (Start) - [Computer] - [System properties] - [Device Manager].
A standard user needs to enter an administrator password.
5Double-click [Modems], and then double-click the internal modem.
6Click [Power Management] and add a check mark for [Allow this device to wake the com-
puter], and then click [OK].
To set the time to return the computer to sleep
The computer will enter sleep after the set time even when the communication is not completed. You can avoid such uncompleted communication if you select [Never], but the computer does not return to sleep after resuming by a phone call.
A Click or on the notification area and click [More power options] - [Change when the computer sleeps].
B Set the expected communication time for the sleep setting.
NOTE
This function does not work when the computer is off or is in hibernation.
Connect the AC adaptor.
The screen remains dark after the computer resumes from sleep. The previous screen display will be restored when
you touch the keyboard, touch pad or touchscreen (only for model with touchscreen).
The computer cannot resume if the telephone is not connected to the internal modem. (e.g., you cannot use a PC
Card modem.)
The computer needs some time to respond, so set the calling time longer than normal. If this is not possible on the
transmission side, reduce the number of rings before answering on the software that you are using to keep the computer in idle waiting for the call.
Page 63
LAN
Connecting LAN
CAUTION
Do not connect the telephone cable to the LAN port.
1Turn off the computer.
Do not use sleep or hibernation.
2Open the cover (A) and connect the cable.
Connect the LAN port (B) and the network system (server, HUB, etc.) using a LAN
cable.
3Turn on the computer.
To check the Local Area Connection status
A Click (Start) - [Connect To] and select [All].
63
Power On by LAN/Wake Up from wired LAN
NOTE
When these functions are enabled, power is consumed even if the computer is in sleep, hibernation, or powered off.
Be sure to use the AC adaptor.
Even when a password is set in the Setup Utility and [Password on boot] is set to [Enabled], entering the password is
unnecessary for turning on or resuming the computer.
The Power On by LAN function is off under the following conditions:
• When you turn the computer off by pressing the power switch for 4 seconds or longer (e.g., after a hung-up).
• When you reattach the AC adaptor and battery pack to the computer after removing them.
The screen remains dark when the computer resumes from sleep. The previous screen display will be restored when
you touch the keyboard, touch pad or touchscreen (only for model with touchscreen).
Page 64
LAN
64
Enabling the Power On by LAN function
The computer automatically turns from off to on when the computer is accessed from the network server via the internal LAN
port.
1Select [Allow] in [Power On by LAN] in the [Advanced] menu of the Setup Utility ( page
79).
2In [Caution], press
3Press
F10
, and then select [Yes] and press
Enter
.
Enter
.
4Log on to Windows as an administrator.
5Click (Start) - [Computer] - [System properties] - [Device Manager], and double-click
[Network adapters] - [Intel(R) 82567LM Gigabit Network Connection], and then click
[Advanced].
6Click [Enable PME] in [Property] and select [Enabled] in [Value], and then click [OK].
NOTE
The computer may accidentally turn on if the linkage status is changed. To prevent the accidental startup, make the
A standard user needs to enter an administrator password.
B Double-click [Network adapters] - [Intel(R) 82567LM Gigabit Network Connection], and click [Advanced].
C Click [Wake on Settings] in [Property] and select [Wake on Magic Packet] in [Value], and click [OK].
If you forcibly shut down Windows, the Power On by LAN function will not work.
Page 65
LAN
65
Enabling/Disabling the Wake Up from wired LAN function
When the Wake Up from wired LAN function is enabled, the computer automatically resumes from sleep or hibernation when
the computer is accessed from the network server via the internal LAN port. (Default setting)
The Wake Up from wired LAN function can be switched to enable/disable by performing the following procedure.
A standard user needs to enter an administrator password.
B Double-click [Network adapters], and double-click the internal network adaptor.
C Click [Power Management], add a check mark for [Allow this device to wake the computer] - [Only allow
management stations to wake the computer], and then click [OK].
Page 66
Disabling/Enabling Wireless Communication
<Only for model with wireless LAN, Bluetooth, and/or wireless WAN>
There are 5 ways of disabling and enabling wireless communication.
The wireless switch on the front of the computer (below)
Wireless switch utility ( page 67)
Settings in the Network and Sharing Center ( page 70)
Settings in the [Advanced] menu of the Setup Utility ( page 79)
Setting in the Wireless Connection Disable Utility ( page 68)
NOTE
For further information about Wireless LAN: page 70
For further information about Bluetooth: page 74
For further information about Wireless WAN: Refer to the instruction manual of the wireless device.
The wireless communication can be enabled or disabled by connecting or disconnecting the LAN cable. page 68
66
The Wireless Switch
To disable all wireless communication
1Switch to (OFF).
To enable wireless communication
1Switch to (ON).
In the default setting, the wireless switch enables all wireless devices when it is set to ON.
NOTE
If you uninstall the Wireless Switch Utility, set the wireless switch to ON beforehand.
Do not turn on/off the switch repeatedly at too short intervals.
Do not restart, log off, or enter sleep or hibernation immediately after turning on/off the switch.
Do not turn on/off the switch while Windows is starting up.
To use wireless communication, set the wireless devices ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled]
(default) in the [Advanced] menu of the Setup Utility ( page 79).
It may take some time to turn off wireless communication after switching the wireless switch off.
If the IEEE802.11a setting is changed in [Device Manager] ( page 72), the display will be changed accordingly.
Page 67
Disabling/Enabling Wireless Communication
67
Wireless Switch Utility
This utility allows you to control the function of the wireless switch. This utility also allows you to enable or disable wireless
devices from a pop-up menu in the notification area. In the default setting, all wireless devices are enabled.
The Wireless Switch Utility icon
The icon appears in the notification area when the computer is turned ON. It shows the status of wireless devices.
• : Indicates that the wireless devices are enabled.
• : Indicates that the wireless devices are off.
• : Indicates that the wireless devices have been disabled in the Setup Utility.
To enable or disable particular wireless devices
1Click the Wireless Switch Utility icon to show the pop-up menu.
2Select ON or OFF for the device you want to enable or disable.
To change the function of the wireless switch
In the default setting, the wireless switch enables devices that you select turning the wireless switch off last time. You can
change this function.
[Selects the device for which to turn the device status on each time with the dialog box]
Display a dialog each time you set the wireless switch to ON so you can choose which wireless device to enable.
[Turns on the following device]
Only selected devices are enabled when you set the wireless switch to ON.
[Turns on the device that was on immediately before the wireless switch was turned off the last time]
(default)
When you turn on the wireless switch, the on/off settings that were selected when you last turned off the wireless
switch will be restored.
Page 68
Disabling/Enabling Wireless Communication
68
1Click the Wireless Switch Utility icon ( or ) on the notification area and click [Set-
tings].
2Select the setting you want to assign to the wireless switch.
3Click [OK].
Wireless Connection Disable Utility
You can automatically disable the wireless LAN/wireless WAN connection when a LAN cable is connected to your computer.
You need to install the Wireless Connection Disable Utility to use this function.
Installing the utility
1Log on to Windows as an administrator.
2Click (Start), input “c:\util\wdisable\setup.exe” in [Start Search], and press
Enter
.
3Follow the on-screen instructions to install the Wireless Connection Disable Utility.
Checking the status of the wireless connection
NOTE
The Wireless Switch Utility should also be installed so that the Wireless Connection Disable Utility works. The Wire-
less Switch Utility has already been installed at the factory.
The utility does not automatically disable the Bluetooth connection.
Page 69
Disabling/Enabling Wireless Communication
69
Status indication
After installation, the Wireless Connection Disable Utility is automatically started after a user is logged in. An icon appears on
the notification area.
: Indicates that
• the utility is enabled, and
• the wireless connection is disabled since a LAN cable is connected.
: Indicates that
• the utility is enabled, and
• the wireless connection is enabled since no LAN cable is connected.
: Indicates one of the following statuses;
• the utility does not monitor the LAN port status,
• the Wireless Switch Utility has not been started, or
• LAN is disabled in the [Advanced] menu of the Setup Utility or in the device manager.
Menu
Right-clicking the utility icon in the notification area opens a menu as follows.
Clicking the menu item causes the following utility action.
Monitoring LAN Cable: ON
Enables the Wireless Connection Disable Utility to monitor the LAN port and disable wireless
connection when a LAN cable is connected.
Monitoring LAN Cable: OFF
Disables the Wireless Connection Disable Utility, and enables wireless connection regardless of whether a LAN cable is connected or not.
Exit
Exits the Wireless Connection Disable Utility and enables wireless connection.
Page 70
Wireless LAN
<Only for model with wireless LAN>
CAUTION
Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may
affect devices.
Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wireless LAN.
To avoid unauthorized access to the computer through wireless LAN
We recommend you to make security settings such as encryption before using wireless LAN. Otherwise the hard disk
data such as the shared files can be exposed to the risk of unauthorized access.
NOTE
Communication is established through the wireless LAN antenna (A). Do not block the
antenna area with your hand or body.
You cannot use the wireless LAN function together with the Fast User Switching function.
The transmission rate will be lower when a microwave oven is used near by.
To use wireless LAN, set [Wireless LAN] to [Enabled] (default) in the [Advanced] menu of
the Setup Utility ( page 79).
It may take some time to turn off wireless LAN after switching the wireless switch to off.
70
Using the Wireless LAN Function
Before using a wireless LAN, turn the wireless LAN communication on.
Turning on/off the wireless LAN communication
1Slide the wireless switch to turn ON / OFF wireless LAN ( page 66).
When turning on wireless LAN
If you cannot turn on wireless LAN using the wireless switch, confirm the Wireless Switch Utility setting ( page
67). If you cannot turn on wireless LAN in the Wireless Switch Utility, try the following procedure.
A Click or on the notification area and click [Network and Sharing Center].
B Click [Manage network connections].
C Right-click [Wireless Network Connection] and click [Enable].
• A standard user needs to enter an administrator password.
• When [Disable] is displayed, [Wireless Network Connection] is already enabled.
D Turn on wireless LAN in the Wireless Switch Utility ( page 67).
Page 71
Wireless LAN
NOTE
You can use the following procedure instead of turning on wireless LAN in the Wireless Switch Utility.
A Click (Start) - [Control Panel] - [Adjust commonly used mobility settings].
B Click [Turn wireless on] in [Wireless Network].
• When [Turn wireless off] is displayed, the wireless network is already on.
• If you cannot select [Turn wireless on], the wireless switch is turned off.
71
Setting the wireless LAN access point
Preparation
Follow the instruction manual of the wireless LAN access point to make settings for the access point to recognize the computer.
1Turn the wireless LAN on.
2Click or on the notification area and click [Connect to a network].
If your computer is already connected to another network, click [Connect or disconnect]. The [Connect to a network]
screen appears.
3Click and select an access point, and click [Connect].
4Input the key you set for the access point to recognize the computer, and click [Connect].
Wait for the computer to connect to the wireless LAN access point.
When [Successfully connected to XXXX] is displayed, the wireless LAN setting is complete.
[Save this network] : Add a check mark to save the password, settings, etc.
[Start this connection automatically] : Add a check mark so the computer automatically detects the access point
and connects to the Internet.
5Click [Close].
NOTE
The settings depend on the network environment. For further information, ask the system administrator or the person
in charge of the network.
If you use the stealth type wireless LAN access point which restricts automatic detection of the wireless LAN access
point, take the following procedure.
If you do not perform the procedure below, you may not be able to access the wireless LAN access point automatically
or the wireless LAN access point may not be displayed on the [Connect to a network] screen.
Page 72
Wireless LAN
A Click , or on the notification area, click [Network and Sharing Center] - [Set up a connection or network] -
[Manually connect to a wireless network] and click [Next].
B Input necessary information and add check marks for [Start this connection automatically] and [Connect even if the
network is not broadcasting] and click [Next].
72
Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a)
1Click or on the notification area.
2Click [802.11a Enabled] or [802.11a Disabled].
NOTE
In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law.
The Wireless Switch Utility icon ( or ) indicates the on/off status of wireless LAN and/or Bluetooth and/or wire-
less WAN, not the setting of IEEE802.11a.
If IEEE802.11a is enabled or disabled while the computer is connected to an IEEE802.11b/g access point, the connec-
tion will be temporarily interrupted.
You can also change the IEEE802.11a setting in [Device Manager].
A standard user needs to enter an administrator password.
B Double-click [Network adapters] and double-click [Intel(R) Wireless WiFi Link 5100].
C Click [Advanced], and then select [Wireless Mode] in [Property].
D Select the settings in [Value] (e.g., [5. 802.11a/g]).
E Click [OK].
If you enable or disable 802.11a using the pop-up menu of Wireless Switch Utility, the setting in [Device Manager] will
be accordingly changed as below.
Settings in Device ManagerSettings in Wireless Switch Utility
When 802.11a is enabledWhen 802.11a is disabled
[6. 802.11a/b/g]
[4. 802.11b/g]
[3. 802.11g]
[5. 802.11a/g]
[1. 802.11a]
[2. 802.11b]
a+b+g is enabledb+g is enabled
a+g is enabledg is enabled
a is enabledb is enabled
Page 73
Wireless LAN
73
To check the Wireless LAN network status
1Place the cursor over the Wireless Switch Utility icon ( or ) on the notification area.
A tooltip appears.
NOTE
The Wireless Switch Utility icons ( and ) indicate the on/off status of wireless communication, not the
IEEE802.11a setting.
If the setting is changed in [Device Manager], the display will be changed accordingly.
You can check the wireless LAN communication status in Intel
You can access internet and other Bluetooth devices without connecting cables.
NOTE
Communication is established through the Bluetooth antenna (A). Do not block the antenna
area with your hand or body.
To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] menu of the
Setup Utility ( page 79).
The transmission rate will be lower when a microwave oven is used near by.
It may take some time to turn off Bluetooth after switching the wireless switch to off.
When you uninstall the Bluetooth Driver, turn Bluetooth off.
Using the Bluetooth Function
Before using a Bluetooth, turn the Bluetooth communication on.
Turning on/off the Bluetooth communication
74
1Slide the wireless switch to turn ON / OFF Bluetooth ( page 66).
To check the Bluetooth communication status
1Place the cursor over the Wireless Switch Utility icon ( or ) on the notification
To change your hard disk drive, contact Panasonic Technical Support.
CAUTION
Back up all the important data before removing the hard disk drive.
If you need to read the hard disk data on another computer for repair or any other purpose, set [Hard Disk Lock] to
[Disabled] in the [Security] menu of the Setup Utility
Carefully remove/insert the hard disk drive since the hard disk drive is extremely sensitive to shock. Note that static
electricity may affect some internal components.
1Turn off the computer and disconnect the AC adaptor.
Do not use sleep or hibernation.
2Remove the battery pack ( page 21).
3Insert/Remove the hard disk drive.
To r em ov e
Slide and hold the latch (A), and carefully slide the hard disk drive out of the slot.
To i ns e r t
Insert the hard disk drive until it clicks.
( page 81) before removing the hard disk drive.
4Insert the battery pack ( page 21).
CAUTION
Confirm that the latch is surely locked so that the hard disk drive does not fall when you carry the computer.
Be sure to attach the hard disk drive for use.
NOTE
You can erase the data before changing the hard disk drive ( page 91).
You can check that the hard disk is recognized or not in the [Information] menu of the Setup Utility ( page 77). If the
hard disk is not recognized, turn off the computer and insert it again.
Page 76
Setup Utility
You can make the settings of the computer’s operating environment (password settings, startup drive selection, etc.)
76
Starting the Setup Utility
1Turn on or restart the computer.
2Press
F2
or
Del
while [Panasonic] boot screen is displayed soon after the computer starts
the startup procedure.
When [Enter Password] is displayed, enter your password.
When you start the Setup Utility with Supervisor Password
You can make the settings of all items of the Setup Utility.
When you start the Setup Utility with User Password
Note the following:
• In the [Advanced] and [Boot] menus, you cannot make the settings of all items.
• In the [Security] menu, you can change only the User Password when [User Password Protection] is set to
[No Protection]. You cannot delete the User Password.
• In the [Exit] menu, you cannot make the setting of [Load Default Values] and [Boot Override].
•
F9
(Setup Defaults) does not function.
Page 77
Setup Utility
77
Information Menu
Underlined items are the factory presets.
LanguageEnglish
Japanese
Product Information
Model No.Computer information
Serial No.
System Information
Processor TypeComputer information
Processor Speed
Memory Size
Available Memory
Hard Disk
BIOS Information
BIOSComputer information
Embedded Controller
Accumulative Operating Time
Access Level
(cannot be changed.)
(cannot be changed.)
(cannot be changed.)
Page 78
Setup Utility
78
Main Menu
Underlined items are the factory presets.
System Date
• Day of the Week/Month/Day/Year.
• You can use
System Time
• 24-hr. style.
• You can use
Main Configuration
Touch PadDisabled
Touchscreen Mode
• Only for model with touchscreen
Current Status
• Only when [Touchscreen Mode] is set to [Auto].
Display
• The display during the Windows start-up process. When an external display is not connected,
the information appears on the internal LCD even though the [External Monitor] is selected.
EnvironmentNormal Temperature
Current Status
• Only when [Environment] is set to [Auto].
Tab
to move the cursor.
Tab
to move the cursor.
[xxx xx/xx/xxxx]
[xx:xx:xx]
Enabled
Touchscreen Mode
Tablet Mode
Auto
Depending on the
touchscreen mode
setting, either
“Touchscreen Mode”
or “Tablet Mode” is
displayed.
External Monitor
Internal LCD
High Temperature
Auto
Depending on the
battery status, either
“Normal
Temperature” or
“High Temperature”
is displayed.
Page 79
Setup Utility
79
Advanced Menu
CPU ConfigurationUnderlined items are the factory presets.
Execute-Disable Bit Capability
• [Enabled] indicates that this computer supports hardware-based Data Execution Prevention (DEP).
Core Multi-ProcessingDisabled
Intel(R) Virtualization TechnologyDisabled
Intel(R) Trusted Execution Technology
• Only for model that supports Intel(R) AMT
Peripheral Configuration
Optical DriveDisabled
Serial PortDisabled
LANDisabled
Power On by LAN
• Can be changed only when [LAN] is set to [Enabled].
• To use [Power On by LAN], make additional settings in [Device Manager] ( page 64)
Wireless LAN
• Only for model with wireless LAN
Wireless WAN
• Only for model with wireless WAN
Bluetooth
• Only for model with Bluetooth
Modem
• Only for model with Modem
ExpressCard Slot
• Only for model with ExpressCard Slot
PC Card SlotDisabled
SD SlotDisabled
Disabled
Enabled
Enabled
Enabled
Disabled
Enabled
Enabled
Enabled
Enabled
Deny
Allow
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Enabled
Enabled
Page 80
Setup Utility
80
Smart Card
• Only for model with Smart Card
USB PortDisabled
Legacy USB SupportDisabled
Disabled
Enabled
Enabled
Enabled
Boot Menu
Boot Option Priorities
Boot Option #1
Boot Option #2Hard Disk
Boot Option #3CD/DVD Drive
Boot Option #4LAN
Boot Option #5USB Hard Disk
Boot Option #6USB CD/DVD Drive
USB Floppy Disk
To change the boot order
The default order is [USB Floppy Disk*1] -> [Hard Disk] -> [CD/DVD Drive] -> [LAN] -> [USB Hard Disk] -> [USB CD/DVD Drive].
Press
Enter
• When a selected boot device in the following menu already exists in either of the [Boot Option (#1 to #6)], the boot
device appears at the newly selected position by switching the positions with the original boot device that existed before
at the position.
• When you select [Disabled] in the following menu, the disabled [Boot Option] is ignored and the boot device in the next [Boot
Option] operates.
on the boot device you want to change and select the boot device from the following menu.
*1
Hard Disk
CD/DVD Drive
LAN
USB Floppy Disk
USB Hard Disk
USB CD/DVD Drive
Disabled
*1
Use the Panasonic USB floppy disk drive (optional: CF-VFDU03U)
*1
Page 81
Setup Utility
81
Security Menu
Boot Prompt ConfigurationUnderlined items are the factory presets.
Setup Utility Prompt
• When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup / F12 for LAN”
is not displayed on [Panasonic] boot screen. However, F2 and F12 will work even if the message
is not displayed.
Password on bootDisabled
Set Supervisor PasswordEnter the sub-menu.
Hard Disk Lock
• Can be changed only when [Set Supervisor Password] is set.
User Password ProtectionProtected
Set User PasswordEnter the sub-menu.
XEmbedded Security(TPM)
• Only for model that supports TPM
• For information on TPM, refer to the Installation Manual of “Trusted Platform Module (TPM)”.
Click (Start), input “c:\util\drivers\tpm\readme.pdf” in [Start Search], and press
XFingerprint Security
• Only for model with Fingerprint Reader
XAMT Configuration
• Only for model that supports Intel(R) AMT
Enter
.
Disabled
Enabled
Enabled
Disabled
Enabled
No Protection
Enter the sub-menu.
Enter the sub-menu.
Enter the sub-menu.
Page 82
Setup Utility
Exit Menu
82
Save Values and Reboot
Reboot Without Saving Changes
Save Options
Save Current ValuesTo save the changes for all Setup options.
Load Previous ValuesTo load previous values for all Setup options.
Load Default ValuesTo return the settings to the default values.
Boot Override
(Device Information)
XRepair Your Computer
To reboot the system after saving the changes.
To reboot the system without saving the changes.
To select a boot device which operates only in the next booting.
1Point the cursor at the part of the screen you want to magnify.
83
2Press and hold
The part pointed by the cursor is magnified.
Alternatively you can double-click , or right-click and click [Show Loupe].
Alt
, and right-click.
3Drag the loupe window (A) to move the magnified part.
To hide the loupe window, click the Hide button (B).
Alternatively you can click any part out of the loupe window, or press and hold
Alt
and right-click.
To change the loupe window size, drag the bottom-right corner (C).
The size range you can enlarge/shrink depends on the screen’s resolution.
NOTE
The magnified text or image in the loupe window is fixed at the moment that the part is magnified (e.g., at the moment
you press and hold
click the loupe window.
The Loupe Utility does not work with some applications.
Alt
and right-click). To reflect the change you made on the original screen to the loupe window,
Page 84
Loupe Utility
Setting the Loupe Utility
1Right-click on the notification area.
2Click [Settings].
[Show/hide shortcuts assignment]
When using the external mouse/touch pad
A Click [Mouse / Touch pad]
B Click a combination of
keys can be combined; for example,
C Click either [Right click] or [Left click] to use in combination with the key(s)
selected in step B above.
When using the keyboard
A Click [Keyboard].
B Click the text box and then press the key used for the shortcut.
(e.g.,
Alt
+ Z,
Ctrl
[Window shape]
Select the shape of the loupe window.
Alt, Ctrl
+
Alt
, and
+ Z, etc.)
Shift
Ctrl
, and add the check mark. (Multiple
+
Alt
)
84
[Autorun]
You can turn on/off autorun of the Loupe Utility and the explanation window.
3Click [OK].
Page 85
Hardware Diagnostics
If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to
determine whether or not there is a problem.
If the utility discovers a problem in the hardware, contact Panasonic Technical Support.
Software cannot be checked using this utility.
85
Hardware that can be checked using the PC-Diagnostic Utility
CPU/Systems (check CPU)
RAM XXX MB (check Memory)
HDD XXX GB (check Hard Disk)
DVD-ROM (check CD/DVD Drive)
Video (check Video Controller)
Sound
Modem
LAN
Wireless LAN
Bluetooth
USB
PC Card (check PC Card Controller)
SD (check SD Card Controller)
Express Card
Smart Card
Serial Port
Keyboard
Touch Pad
*1
*2
*3
*4
When the video diagnostic check is running, the display may be distorted. This is not malfunction.
*1
*2
*3
*4
When the PC-Diagnostics Utility is running a loud beep will sound, so do not use headphones as this time. (The beep will not sound if
mute is using Windows.)
Only for model with wireless LAN
Only for model with Bluetooth. When the wireless switch is not set to ON, it does not work.
Only for model with Smart Card slot
Page 86
Hardware Diagnostics
86
Regarding the PC-Diagnostic Utility
NOTE
For the hard disk and memory only, you can select standard diagnostic check or extended diagnostic check. When the
PC-Diagnostic Utility starts up, it will run the standard diagnostic check.
We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using the inter-
nal keyboard instead. Do not use the touchscreen.
OperationsTouch pad operationsInternal keyboard operations
Select iconPlace the cursor above the iconPress
Click the iconTap or click (right click cannot be used)Press
Complete the PC-Diagnostics Utility and then restart the computer
Click (close)
Space
( (close) cannot be selected)
Space
Press
Ctrl
, and then press
above the icon
+
Alt
+
Del
If the touch pad does not operate properly, press
turn the power off, and then restart the PC-Diagnostic Utility.
Ctrl
+
Alt
+
Del
to restart the computer, or press the power switch to
Running the Diagnostic Check
Run this utility using the default settings in the Setup Utility.
If the Setup Utility or other settings will not allow hardware to be executed, the hardware icon will be displayed in gray.
1Connect the AC adaptor, and turn on the wireless switch ( page 66).
During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.
2Turn on or restart the computer, and press
played.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
If you are using the computer after changing the settings from the status at the time of purchase, we recommend
that you make a note of the settings that are changed.
3Press
At the confirmation message, select [Yes] and press
4Press
At the confirmation message, select [Yes] and press
The computer will restart.
F9
F10
.
.
F2
Enter
Enter
or
.
.
Del
while [Panasonic] boot screen is dis-
Page 87
Hardware Diagnostics
87
5While [Panasonic] boot screen is displayed, press and hold
Ctrl
+ F7 until “Please Wait”
appears at the bottom of the display.
When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.
If the password is requested, enter the password.
The touch pad and the internal keyboard may not be used when each hardware checking is
running. While checking, blue and yellow colors are displayed on the left side of the hardware
icon (A).
By clicking the icon, you can execute the following operations:
• : Start the diagnostic check from the beginning
• : Stop the diagnostic check (You cannot restart the check partway through by clicking )
• : Display help (click the screen or press
You can check the status of the diagnostic check by the display color on the left side of the hardware icon (A).
• Aqua: Not running diagnostic check
• Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors differs
depending on the type of diagnostic check currently running.
During memory diagnostic check, the display may freeze for a long period of time. Wait until the process is
complete.
• Green: No problems discovered
• Red: Problems discovered
NOTE
Using the following procedure, you can run a diagnostic check on a specified hardware component, or
run an extended diagnostic check on the memory or the hard disk (The extended diagnostic check is
only for the memory and the hard disk). The extended diagnostic check is more detailed, and so
requires a longer period of time to run.
A Click to stop the diagnostic check.
B Click the icon for the hardware that is not to be checked
When running a check on the memory or the hard disk, clicking the icon once will turn on the
extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon
will be displayed in gray (D).
C Click to start the diagnostic check.
Space
to return to the original diagnostic check screen)
, so that the icon is displayed in gray (B).
A
B
e.g. hard disk
C
D
Page 88
Hardware Diagnostics
88
6When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a
problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support.
If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is
operating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstall the
software (
NOTE
If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “Check
Result TEST FAILED” is displayed:
Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TEST FAILED”
is still displayed, you can assume that there is a problem with the internal RAM module.
7After the diagnostic check is complete, click (close), or press
the computer.
Ctrl
+
Alt
+
Del
to restart
Page 89
Hard Disk Backup/Restore Function
[Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire hard disk data, which
can be used to recover from hardware failure.
Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of
this function.
89
Creating a Backup of the Hard Disk Data
To create a backup of the entire hard disk to another storage media (e.g., external hard disk): Use [Back up computer].
To create a backup of a file or a folder: Use [Back up files].
For further information, click (Start) - [Control Panel] - [Back up your computer].
NOTE
Connect the AC adaptor and do not remove it until backup is complete.
Restoring the Hard Disk Data
NOTE
This function does not work when you turn on the computer for the first time or just after you reinstall Windows.
Start and shut down Windows Vista, and then you can use the function.
Connect the AC adaptor and do not remove it until restoration is complete.
1Turn on the computer, and when [Panasonic] boot screen disappears, press and hold
If [Enter Password] is displayed during the following procedure, input the Supervisor Password or the User
Password.
2Release your finger when [Advanced Boot Options] is displayed.
3Press to select [Repair Your Computer] and press
[System Recovery Options] appears.
Enter
.
4Select the keyboard layout and click [Next].
5Select [User name] and input [Password], then click [OK].
6Click [Windows Complete PC Restore] and follow the on-screen instructions.
F8
.
Page 90
Hard Disk Backup/Restore Function
NOTE
90
If pressing
A Turn off the computer and insert the CD/DVD drive into the multimedia pocket ( page 24).
B Turn on the computer, and press
• The Setup Utility starts up.
• If the password is requested, enter the Supervisor Password.
C Write down all of the contents of the Setup Utility and press
• At the confirmation message, select [Yes] and press
D Press
• At the confirmation message, select [Yes] and press
• The computer will restart.
E Press
• The Setup Utility starts up.
• If the password is requested, enter the Supervisor Password.
F Set the Product Recovery DVD-ROM for Windows Vista into the CD/DVD drive.
G Select the [Exit] menu, then select [MATSHITADVD-RAM UJ-841S] in [Boot Override].
H Press
• The computer will restart.
I Click [Run “System Recovery Options”] and click [Next].
J Follow the on-screen instructions.
F8
does not display [System Recovery Options], use the Product Recovery DVD-ROM for Windows Vista.
F2
or
Del
while [Panasonic] boot screen is displayed.
F9
.
F10
F2
Enter
or
.
Del
while [Panasonic] boot screen is displayed.
.
Enter
Enter
.
.
Page 91
Hard Disk Data Erase Utility
When disposing the computer or transferring the ownership, erase all hard disk data in order to avoid data leakage. Even if
you erase the data or initialize the hard disk using normal Windows commands, the data can be read with some special software. Use the hard disk data erase utility to erase the data completely.
Note that transferring of the ownership without uninstalling the commercial software will be a violation of the software’s
license agreement.
The hard disk data erase utility erases data using an overwriting method, but there is a possibility that due to malfunctions or
other operational errors, data may not be completely erased. There are also specialized devices that may be able to read
data that has been erased using this method. If you need to erase highly confidential data, we recommend that you contact
a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suffered
as a result of the use of this utility.
NOTE
Even if hard disk data erase is performed, the number of times of DVD’s region code setting will not be reset.
This utility cannot erase data for specific partitions. However, the entire hard disk data including the data of the parti-
tion with recovery tools will be erased.
Preparation
Prepare the following items:
• The Product Recovery DVD-ROM for Windows Vista (included)
• Panasonic CD/DVD drive (included)
Remove all peripherals (except for the CD/DVD drive).
Connect the AC adaptor and do not remove it until hard disk data erase is complete.
91
1
Turn off the computer and insert the CD/DVD drive into the multimedia pocket
2Turn on the computer, and press
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
3Press
At the confirmation message, select [Yes] and press
4Press
At the confirmation message, select [Yes] and press
The computer will restart.
5Press
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
F9
F10
F2
.
.
or
Del
while [Panasonic] boot screen is displayed.
F2
or
Del
while [Panasonic] boot screen is displayed.
Enter
Enter
.
.
( page 24).
6Set the Product Recovery DVD-ROM for Windows Vista into the CD/DVD drive.
Page 92
Hard Disk Data Erase Utility
92
7Select the [Exit] menu, then select [MATSHITADVD-RAM UJ-841S] in [Boot Override].
8Press
The computer restarts.
If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User
Enter
Password.
.
9Click [Erase the whole data on the Hard Disk for security] and click [Next].
10 At the confirmation message, click [YES].
11Click [Continue].
12 Click [Continue] again.
13 Click [YES].
Erasing the hard disk data starts.
14 After erasing is completed, remove the Product Recovery DVD-ROM and click [OK].
Page 93
Technical Information
93
Network Connections and Communications Software
Close the communications software before using the power saving function.
If the power saving function (sleep or hibernation) is activated while communications software is used, the network con-
nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer.
In a network environment, set [Never] for [Put the computer to sleep] and [Hibernate after] ( page 12).
Computrace® software
Computrace
Computrace
Refer to the following URL for Computrace
only available in certain regions.
http://www.absolute.com
NOTE
Consult Absolute Software Corp. before disposal.
®
software tracks your stolen computer.
®
software is not included in this computer.
®
software for installation and available service regions. Note that this service is
Page 94
Technical Information
About Windows-related files
The Windows files included in the Windows Vista DVD-ROM are contained in the following folders:
Follow the instructions below when an error message appears. If the problem persists or if the error message is not shown
here, contact Panasonic Technical Support.
Error MessageSolution
Bad System CMOSAn error has occurred in the memory of system settings. This occurs when the
System CMOS Checksum Error
Invalid Year. System date restored to
01/01/2008
Press <F2> to enter setup Write down the error details and press
RAM Module FailedWhen the RAM module is not inserted correctly or the RAM module is not conforming
memory content is changed by an unexpected program operation, etc.
Start the Setup Utility and return the settings to the default values, and then
change the settings as necessary.
If the problem persists, the internal clock battery may need to be replaced. Con-
tact Panasonic Technical Support.
The date and time settings are not correct.
Start the Setup Utility and set the correct date and time.
If the problem persists, the internal clock battery may need to be replaced. Con-
tact Panasonic Technical Support.
F2
or
Del
to start the Setup Utility.
Change the settings if necessary.
to the computer’s specifications, a beep will sound and the “RAM Module Failed”
message will be displayed when you turn the power on.
Press the power switch for 4 seconds or longer to turn off the computer, confirm
that the RAM module conforms to the specifications, and reinsert it.
95
Page 96
Troubleshooting (Advanced)
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer’s usage status ( page 107).
96
Shut Down
Cannot shut down or restart Windows. Remove USB devices.
It may take 1 or 2 minutes to shut down.
Display
The screen does not become bright
even if pressing
Fn+F2
.
The brightness is set low to avoid malfunction where surrounding temperature
is high. Use it in an environment of between 5°C and 35°C.
Sleep or Hibernation
Cannot enter sleep or hibernation. Remove USB devices temporarily. If the problem persists, restart the computer.
It may take 1 or 2 minutes to enter sleep or hibernation.
The computer may not enter sleep when the computer is communicating via
modem.
The computer does not enter sleep or hibernation immediately after resuming.
Wait approximately 1 minute.
When a disc formatted using B’s CLiP is in the CD/DVD drive, the computer will
not enter sleep or hibernation. Remove the disc.
Cannot enter sleep or hibernation
automatically.
The computer does not resume. If you press and hold the power switch for 4 seconds or longer, the power will
Disconnect peripheral devices.
When a disc formatted using B’s CLiP is in the CD/DVD drive, the computer will
not enter sleep or hibernation. Remove the disc.
If you connect to a network using wireless LAN function, select the profile and
connect to the access point ( page 71).
If you do not use wireless LAN function, turn off wireless LAN function
( page 70).
Make sure that you are not using any software that regularly accesses the hard
disk.
be turned off forcibly and the computer will not resume. In this case, all unsaved
data will be lost.
You disconnected the AC adaptor and the battery pack while the computer was
in sleep. If the computer’s power supply is disconnected in sleep, unsaved data
will be lost and the computer will not resume.
The battery is exhausted. Sleep and hibernation consume some power.
Page 97
Troubleshooting (Advanced)
97
Sound
No sound. Press Fn+F4 or Fn+F6 to cancel mute.
Restart the computer.
Distorted sound. Performing Fn key combinations sometimes causes sound distortion. Stop and
restart playback.
Cannot change the volume by pressing
Fn+F5
or Fn+F6.
Activate the Windows sound function. When it is not active, the volume does
not change even if is displayed.
When logging on (e.g., resuming the
computer), audio is distorted.
Keyboard
Only numbers can be input.
Only capital letters can be input.
Cannot enter special characters (ß, à,
ç, etc.) and symbols.
Disc Operation
The CD/DVD drive does not work normally.
Cannot play back TV programs
recorded on a commercial DVD
recorder.
A blue background appears on the
screen when playing an MPEG image.
The CD/DVD drive vibrates excessively or makes noise.
Perform
When the indicator is on, the keyboard is in ten-key mode. Press
cancel.
When the indicator is on, the keyboard is in Caps Lock mode.
Press
Use the character map. Click (Start) - [All Programs] - [Accessories] - [Sys-
tem Tools] - [Character Map].
Set [Optical Drive] to [Enabled] in the [Advanced] menu of the Setup Utility
( page 79).
Clean the lens ( page 26).
Check the disc condition ( page 27).
Finalize the disc on the DVD recorder when the program was recorded in video
mode on DVD-R/RW or in VR mode on DVD-RW.
You opened the CD/DVD drive or removed the MPEG disc while it was operat-
ing. Re-insert the MPEG disc and close the CD/DVD drive.
Insert the disc correctly.
Check the disc condition ( page 27).
When writing to a CD using B’s Recorder, set the writing speed at [8x] or less.
the following steps to change the audio settings to prevent audio output.
A Right-click the desktop and click [Personalize] - [Sounds].
B Remove the check mark from [Play Windows Startup sound].
NumLk
Caps Lock
to cancel.
to
Page 98
Troubleshooting (Advanced)
Disc Operation
Cannot eject a disc. Turn on the computer.
To remove a disc when the computer is powered
off, insert a pin of 1.3 mm {0.05″} in diameter into
the emergency hole (A). (When the diameter of the
pin is smaller than this, insert the pin slightly downward.) Pushing it completely to the end will free the
tray so that it can be pulled out. (The position of the
emergency hole differs depending on the drive.)
The disc tray does not close. Do not touch the eject button when closing the tray.
To use B’s CLiP
Other disc operation problems. Use another drive or media.
Install B’s CLiP. You will need the serial number to install (
(Basic)” “Reinstalling B’s Recorder/B’s CLiP” in the OPERATING INSTRUC-TIONS).
Click (Start) and input “c:\util\bha\clip\english”, and press
A
As for english folder, change to the language you install.
Right-click [setup] in [english] folder and click [Run as administrator].
B
If there are two or more “setup” files, right-click the file whose [Type] is
[Application].
Follow the on-screen instructions.
98
⇒ “Troubleshooting
Enter
.
Network
Cannot connect to a network. Set [LAN] / [Modem] to [Enabled] in the [Advanced] menu of the Setup Utility
Insert a space between “fo” and “list”, and between “list” and “/v”.
C Wireless LAN’s MAC address:
Make a note of the 12-digit string of alphanumeric displayed on
“Physical Address” line of “Intel(R) Wireless WiFi Link 5100”.
Wired LAN’s MAC address:
Make a note of the 12-digit string of alphanumeric displayed on
“Physical Address” line of “Intel(R) 82567LM Gigabit Network Connection”.
D Input “exit”, and press
Enter
Enter
.
.
Page 99
Troubleshooting (Advanced)
99
Wireless Communication (only for model with wireless LAN/Bluetooth/wireless
WAN)
Cannot connect to a network. Slide the wireless switch to turn on the wireless devices.
Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in
the [Advanced] menu of the Setup Utility ( page 79).
Disable the Wireless Connection Disable Utility ( page 68).
Restart the computer.
Access point is not detected. Shorten the distance between the computer and the access point, and try the
detection again.
Confirm the following settings:
• [Wireless LAN] in the [Advanced] menu of the Setup Utility
Confirm that [Wireless LAN] is set to [Enabled] ( page 79).
• Wireless Switch
Slide the wireless switch to ON.
• Wireless Switch Utility
Confirm that Wireless LAN is ON ( page 67).
This computer uses channels 1 through 11
Check the channel being used by the access point.
*1
In the case of wireless communications, the frequency band being used can be divided
into segments, so that different communications can be conducted on each band
segment. A “Channel” refers to the individual frequency bandwidth divisions.
*1
when using IEEE802.11b/g.
Connecting Peripherals
An error occurs while installing the
driver.
When you install a driver of card or peripheral device, make sure that the driver
is compatible with the operating system. If it is not compatible, malfunction may
occur. For information about the driver, contact the manufacturer of the peripheral device.
Attach the device for the media containing the driver (e.g., CD-ROM). Equip-
ment connected to the multimedia pocket cannot be recognized if connected
after the device driver installation screen appears.
Page 100
Troubleshooting (Advanced)
Connecting Peripherals
A peripheral device does not work. Install the driver.
Contact the manufacturer of the device.
When operation resumes from sleep or hibernation, devices such as a mouse,
modem and cards may not function properly. In this case, restart the computer
or reinitialize the device.
When is displayed in the Device Manager, remove and insert the device. If
the problem persists, restart the computer.
When you set [USB Port] to [Disabled] in the [Advanced] menu of the Setup
Utility ( page 80), USB ports of mini port replicator are also disabled.
The computer may not recognize the connection/removal of some devices, or
may not operate normally with some devices.
A Click (Start) - [Computer] - [System properties] - [Device
Manager].
A standard user needs to enter an administrator password.
B Select the device, and remove the check mark for [Allow the
computer to turn off this device to save power] in [Power
Management]. (This item may be unavailable for some types of
devices.)
In the case that a USB device does not work, remove the USB device and con-
nect it again or connect the USB device to another port.
The connected mouse does not work. Check the mouse connection.
Install the driver compatible with the connected mouse.
If the mouse does not work even after installing the driver, set [Touch Pad] to
[Disabled] in the [Main] menu of the Setup Utility ( page 78).
USB floppy disk drive does not work
as a boot drive.
You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional).
Connect the floppy disk drive directly to a USB port of the computer. Do not
connect it via a USB hub or USB connector of the mini port replicator. If you
have connected to a USB port on the computer, try connecting it to one of the
other USB ports.
Set [USB Port] and [Legacy USB Support] to [Enabled] in the [Advanced] menu
of the Setup Utility ( page 80).
Set [Boot Option #1] to [USB Floppy Disk] in the [Boot] menu of the Setup Utility
( page 80).
Turn off the computer and connect the USB floppy disk drive, and then restart
the computer.
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