Dealing With Problems ................................... 37
Illustrations in this Reference Manual
NOTE:NOTE provides a useful fact or helpful information.
CAUTION:CAUTION indicates a condition that may result in minor or moderate injury.
WARNING:WARNING indicates a hazard that may result in moderate or serious injury.
[Start]-[Shut Down]:This illustration means to click [Start], then to click [Shut Down].
(For some applications, you may need to double-click.)
Enter :This illustration means to press the [Enter] key.
Fn + F5 :This illustration means to press and hold the [Fn] key, then press the [F5] key.
page:When the cursor is moved to an item under [Contents] or to page (green display), the
shape of the cursor will change to . Under this condition, if characters are tapped (or a
click is made), the corresponding page in the Reference Manual will be displayed.
:This illustration means to refer to the Operating Instructions.
We recommend that this Reference Manual be printed.
Page 2
Key Combinations
CAUTION
Do not press the following key combinations repeatedly in (quick) succession.
Do not press the following key combinations while using the touch pad (mouse) or other keys.
2
Key
Fn + F2
Fn + F3
Fn + F4
Fn + F5
Fn + F6
Functions
LCD brightness control
Display change
Speakers on/off switch
Volume control
( down)
Volume control ( up)
Holding down on the keys
changes the sound level.
Hold down the Fn key and press F2 to change
the brightness.
By pressing this key combination, you can select either an external display, LCD or simultaneous, even
if an external display is not connected. Rebooting
the computer, or powering off then on, restores the
display setting of the Setup Utility.
Pressing this key combination turns on/off audio from
the internal speakers and headphone jack. Rebooting
the computer or powering off then on, restores the
speaker setting of the Setup Utility.
CAUTION
Disabling the speakers will also disable the warning beep.
Pressing this key combination adjusts the volume of
the internal speakers and headphone jack.
NOTE
This key combination cannot be used to adjust
the volume of the warning beep.
Popup Window
Is displayed
when the brightness is at its
maximum value.
OFF
ON
Down
Up
Fn + F7
Fn + F8
Fn + F9
Fn + F
Power off using the
suspend* function
Remaining capacity of
the battery pack
10
Pressing this key combination causes the current
screen on the display to be saved to memory, and powers off the computer. When the computer is powered
on, by sliding the power switch or pressing the sleep
switch, the saved screen will be displayed. (The computer must be plugged into the AC adapter or have a
battery pack with sufficient remaining power installed.)
Pressing this key combination displays the remaining battery capacity on the screen. page 12
NOTE
This key combination sometimes does not work
by pressing it quickly.
* With Windows 2000, the "Suspend" is called "Standby".
Remaining
capacity (%)
display
Battery pack is
not installed.
Page 3
LED Indicators
3
Caps Lock
NumLk (Numeric key)
ScrLk (Scroll lock)
KeyPad (Arrow key)
CD-ROM status
Floppy disk status
This indicator lights green when Caps Lock is pressed. Subsequent nonshifted input is capitalized.
These indicators light green when NumLk is pressed and then Key Pad is
pressed while holding down the Fn key. This causes a portion of the
keyboard to function as a numeric keypad. The [Enter] key functions
differently depending on the application.
This indicator lights green when ScrLk is pressed. Scroll lock functions
differently depending on the application.
This indicator lights green when Key Pad is pressed while holding down
the Fn key. When the indicator is not lit, a portion of the keyboard functions as arrow keys. The [Enter] key functions differently depending on
the application.
This indicator lights when the CD-ROM drive is accessed.
This indicator lights when the floppy disk drive is accessed.
Hard disk status
Battery pack status
Power status
This indicator lights when the hard disk drive is accessed.
Not lit :AC adapter not connected or charging not being per-
formed.
Orange :Charging in progress.
Green :Charging finished.
Red :Battery is low
(remaining battery capacity is approx. 9% or less).
Blinking red :Battery pack or charging malfunction.
Blinking
Blinking orange five times after the AC adapter is connected :
Not lit :Power off / Hibernation mode
Green :Power on
Blinking green : Suspend mode (page 4)
orange
:Battery capacity being refreshed.
Charging on standby. (The ambient temperature is outside the allowable range. Once the allowable range requirement is satisfied, charging begins automatically.)
Page 4
Suspend/Hibernation Functions
Starting Up Your Computer Quickly
If you want to immediately start up and continue an application after shutting down
your computer, you can do so by using the suspend or hibernation function.
NOTE
With Windows 2000, the "Suspend" is called "Standby".
Differences between the suspend and hibernation functions
in [Hibernate] add the check mark for [Enable hibernate sup-
port] and press [Apply].
2
In [Advanced], select [Standby] or [Hibernate] for [When I
press the sleep button on my computer] and press [OK].
NOTE
The operation of the power switch and the operation of the computer when the
LCD is closed can also be set in [Advanced].
Shutting Down Using the Suspend or Hibernation Function
The computer should be set for suspend or hibernation ( see the above procedure).
Press the sleep switch; at the "beep*" sound, release your finger.
(After releasing your finger from the
sleep switch, do not touch the sleep
switch or the power switch while the
computer is in the suspend or hibernation modes.)
* When the speaker function is disabled, e.g., by setting [Disable] for [Speaker] with the
Setup Utility (page 28) or by the key combination Fn + F4 , there will be no beep
sound.
Suspend Mode
or
Hibernation Mode
(To next page)
Page 5
Suspend/Hibernation Functions
CAUTION
At the "beep*" sound, release your finger from the sleep switch. If you continue
to press down on the switch and hold it for more than four seconds, the unit will
emit a 2nd "beep*" then power off. Data not previously saved will be lost.
Slide the power switch to power on. The power will not go on by pressing the
sleep switch.
Even when [When I press the sleep button on my computer] is set to [Shutdown] with [Control Panel] - [Power Options], if the sleep switch is pressed, a
beep will sound and the power will go off if the button is pressed for more than
four seconds, although the computer will not completely shut down.
If the computer will not be operated for an extended period of time, it is recommended that hibernation mode be used instead of the suspend mode.
* When the speaker function is disabled, e.g., by setting [Disable] for [Speaker] with the Setup
Utility (page 28) or by the key combination Fn + F4 , there will be no beep sound.
NOTE
With the method below, you can shut down the computer by using the suspend
function.
With the method below, you can shut down the computer by using the hibernation
function.
In [Start] - [Shut Down], select [Hibernate].
5
Resuming Operation
Press the sleep switch
or
Slide the power switch
When the computer enters the suspend or hibernation mode by the closing of the
LCD panel, it will resume when the LCD panel is opened. If the computer does not
resume when the LCD panel is opened, press the sleep switch or the power switch.
CAUTION
After the display returns, the computer needs a short period of time to reinitialize.
This takes about 15 seconds. Do not shut down or restart Windows, or use the
suspend or hibernation functions again during this time, as this may subsequently cause Windows to operate abnormally.
Do not install or remove peripherals while your computer is in the suspend or
hibernation mode; abnormal operation may result.
When operation resumes, serial devices such as a mouse or PC Cards may
not function properly. In such cases, you will need to restart your computer or
reinitialize the individual devices.
When a password has been set in the Setup Utility, appears when the
computer resumes from the hibernation mode, but does not appear when
the computer resumes from the suspend mode.
Page 6
Suspend/Hibernation Functions
Precautions for Using the Suspend or Hibernation Function
Save all data before powering off your computer.
When restarting from or shutting down to the suspend or hibernation mode, do not
touch the touch pad (or move the mouse (serial or PS/2 type) if one is connected).
These devices may fail to operate, you will then need to restart your computer using
the keyboard.
Do not power off during the following periods (you may corrupt your data or file):
• While the FDD indicator (), HDD indicator () or CD-ROM indicator () is on.
• While playing/recording audio files.
• While communications software is being used.
Do not use the suspend or hibernation function when using an operating system
other than the one that comes with your computer, the Setup Utility, or when experiencing static electricity or noise.
If you hold down on the Alt , Ctrl or Shift key to enter the suspend or
hibernation mode, after resuming operation, you must press the same key. For example, if you hold down on the key while pushing the sleep switch, upon
resuming, if you do not press the key again, only capital letters will result from
typing.
Only when the computer locks up should the sleep switch be held more than four
seconds to power off the computer. Slide the power switch to power on and data not
previously saved will be lost.
In the suspend mode, power is consumed. If PC Cards are inserted, more of that
power is consumed. When all power has been consumed, all data at suspend is lost
since it is retained in memory. We therefore recommend plugging in the AC adapter
when using the suspend function.
Repeatedly using the suspend or hibernation function will use up a lot of the system
resources and the computer may not work properly. Shut down Windows ([Start][Shut Down]) on a regular basis, e.g., about one time a week, without using the
suspend or hibernation function. Doing so will restore the system resources.
Do not use the suspend or hibernation function during the following periods. The
suspend or hibernation function, or peripherals may not work.
• When a file in external devices such as a CD-ROM drive, external hard disk, or ATA
card is opened, the suspend or hibernation function may not work. In such cases,
close the file.
• LAN cards (port), SCSI cards and modem cards (port) etc. may not recover after
entering the suspend or hibernation mode. If this occurs, restart the computer.
When inserting one more CardBus type card with one already inserted, after entering the suspend or hibernation mode, the computer may not function properly.
When a USB device is connected, there are cases the suspend or hibernation function will not operate in a normal manner due to the USB device. In addition, a USB
device may have to be removed temporarily and the computer restarted in cases
where the computer is unable to start up properly.
When the computer resumes from the suspend/hibernation mode when MS-DOS is
running, the screen may become completely black. In such cases, press Alt + Tab .
The screen that is displayed when resuming from the hibernation mode is shown at
the display location set in the Setup Utility.
Before entering the hibernation mode, be sure to remove any floppy disk or CD.
When resuming from the hibernation mode, do not press F2 and enter the Setup
Utility.
Shift
Shift
6
Page 7
Security Measures
To prevent unauthorized access of your computer, the various security measures are provided below.
7
Situation
You do not want your computer to be used without permission
You want to prevent theft or damage to data by using a floppy disk
You want to prevent theft of your computer
Function to use
Supervisor Password
User Password
Prevent operation by
using a floppy disk
Use security locks
Reference
below
page 10
"Names and Functions of Parts"
When you do not want your computer to be used without permission
You should set your "Supervisor Password" and "User Password" (The User Password
can only be set when the Supervisor Password has been set).
Without the password, access to your computer is impossible.
Starting up when the password is set
Upon entering your Supervisor Password or User Password and pressing Enter .
If the correct password is input,
Over three incorrect attempts,
Will Start
Will Not Start*
(Power off)
* If after three attempts the correct password is not
input, or if no password is entered for about a minute,
the computer returns to the condition just before
the attempt was made to start up the computer.
If entering the Setup Utility with Supervisor Password
You can register all items of the Setup Utility (page 27).
does not appear when the computer resumes from the suspend mode.
Use the hibernation mode.
(If you want to use the security function when using the suspend mode, add the
check mark for [Prompt for password when computer goes off standby] in [Control Panel] - [Power Options] - [Advanced].)
If entering the Setup Utility with User Password
You can not register [Advanced] menu and some items in [Security] menu.
When [User Password Protection] has been set to [Protected], you can not register the User Password.
F9 does not work.
Page 8
Security Measures
Setting the Supervisor Password (enabling, changing, disabling)
NOTE
When the User Password is set, the Supervisor Password will be needed.
Run the Setup Utility (page 27)
1
Using and , select [Security]
2
Using and , select [Set Supervisor Password], then
3
press Enter
<Only when the Supervisor Password has been set>
4
Enter your password at the [Enter Current Password], then
press Enter
8
Enter your password at the [Enter New Password], then
5
press Enter
To disable the Supervisor Password
Press only Enter
Re-enter your password at the [Confirm New Password] , then
6
press Enter
To disable the Supervisor Password
Press only Enter
At the [Setup Notice], press Enter
7
Press F10 , then select [Yes]
8
CAUTION
Your password will not be displayed on the screen.
Limit your password to seven characters. Note that there is no distinction between upper and lower case letters.
White colored keys can be used. Note that the space bar and function
keys cannot be used.
Do not input your password while holding down on Shift or Ctrl .
Use only the upper horizontal row of numeric keys to input your password.
Do not forget your password. If a password is forgotten you will be unable to use your computer. Contact Panasonic Technical Support.
When running the Setup Utility, do not leave your computer even for a
short time.
NOTE
When you do not want the User Password enabled, changed, or disabled without permission:
1 Using and , select [User Password Protection] and press Enter
2 Using and , select [Protected] and press Enter .
Page 9
Security Measures
Setting the User Password (enabling, changing, disabling)
Run the Setup Utility (page 27)
1
NOTE
When the Supervisor Password has not been set, the User Password can
not be set.
Set the Supervisor Password if you have not done so. (page 8)
Using and , select [Security]
2
Using and , select [Set User Password], then
3
press Enter
<Only when the User Password has been set>
4
Enter your password at the [Enter Current Password], then
9
press Enter
Enter your password at the [Enter New Password], then
5
press Enter
To disable the User Password
Press only Enter
Re-enter your password at the [Confirm New Password] , then
6
press Enter
To disable the User Password
Press only Enter
At the [Setup Notice], press Enter
7
Press F10 , then select [Yes]
8
CAUTION
Your password will not be displayed on the screen.
Limit your password to seven characters. Note that there is no distinction between upper and lower case letters.
White colored keys can be used. Note that the space bar and function
keys cannot be used.
Do not input your password while holding down on Shift or Ctrl .
Use only the upper horizontal row of numeric keys to input your password.
Do not forget your password. If a password is forgotten, you will be unable
to use your computer. Contact Panasonic Technical Support.
When running the Setup Utility, do not leave your computer even for a
short time.
To prevent the changing of your password without permission
• Set the User Password Protection option (page 8).
Page 10
Security Measures
Preventing theft or damage to data using a floppy disk
You may choose to protect the data on your computer from being accessed illegally or
overwritten accidentally by using a floppy disk. You can also set your computer to be
unbootable from a floppy disk.
Procedure
1
Run the Setup Utility (page 27)
Using and , select [Security]
2
Using and , select [Boot Up Drive] and press Enter
3
Using and , select either [C:] or [CDD / A: / C:] and
4
press Enter
Using and , select [Floppy Operation] and press
5
Enter
10
Using and , select [Disable] and press Enter
6
Press F10 , then select [Yes]
7
CAUTION
Model with a SuperDisk Drive:
Do not set [Floppy Operation] to [Disable] with the Setup Utility while a disk
is in the SuperDisk drive. The disk will not be able to be removed.
Page 11
Computing On the Road
Conserving Power
One of the main features of notebook-type computers is that you have the power of
computing away from your home or office. In the following, information is provided on
how to maximize use of the battery pack which is necessary for such computing.
Four Important Points
11
POINT1
POINT2
POINT3
POINT4
Be sure to charge your battery before and after use.
To get the maximum use of your battery, set the power management mode.
Check to see that you have your AC adapter with you before
leaving your home or office.
Purchasing a spare battery (CF-VZSU09) and the optional battery charger (CF-VCB251A) is highly recommended.
Always watch your battery level!
Things to Remember
Leave your computer off when it is not in use
( "Starting Up/Shutting Down")
Adjust the brightness (dark) with
By repeatedly pressing the keys to maximize the brightness ( will be displayed), following this, if the keys are pressed again, the brightness will be mini-
mized, thereby lowering the power consumption.
Fn + F2
In [Control Panel] - [Power Options], make settings in detail
By making settings in detail for the alarm, timeout, etc., it is possible to control
the consumption of power.
When Windows 2000 is running, the individual timeout functions of the Setup
Utility will not work.
CAUTION
When installed in a network environment.
Be sure to disable the "System standby" and "System hibernate" settings with
the [Control Panel] - [Power Options].
After resuming operation from the suspend or hibernation mode, the network
connection may be severed or the computer will not work properly.
When a device like a high-speed modem or ISDN terminal adapter is connected to the serial port, etc.
There are times when high-speed communication is adversely affected if the
power management function is enabled.
Key operation and music playback.
When the power management function is running, you may feel that key or touch
pad (or mouse) operations are sluggish. Furthermore, music may not be played
back correctly when the power of the display is cut (for energy conservation purposes) during playback.
Page 12
Battery Power
Battery Status
Use the Battery Indicator to Check on the Battery Status
Battery IndicatorBattery Status
Orange*
Green*
Red
Blinking red*
Blinking orange
Blinking orange
five times after
the AC adapter is
connected*
Not lit
12
Charging
Fully-charged
Battery charge is low (the charge is less than approx. 9% capacity)
Battery pack or charger may not be working properly.
Quickly remove the battery pack and disconnect the AC
adapter, then connect them again. If the problem persists,
contact Panasonic Technical Support.
Battery capacity being refreshed.
Unable to recharge due to violation of temperature limits.
(The ambient temperature is outside the allowable range.
Once the allowable range requirement is satisfied, charging begins automatically.)
Battery pack is not connected or charging not being performed.
* When the AC adapter is connected.
NOTE
This computer prevents overcharging of the battery by recharging only when the
remaining power is less than approx. 95% of capacity after the battery is fully charged.
Getting a detailed reading
Fn + F9
NOTE
The actual remaining battery capacity and the displayed indication may differ.
• The battery indicator light remains red.
• The battery remaining displays 99% and the
indicator light is orange for a long period of
time.
Low battery warning appears after a short period of time.
This may be caused by the use of suspend mode
for long periods of time. The battery is discharging
while the computer is in suspend mode when the
AC adapter is not connected.
Charge the battery until the indicator is green,
then completely discharge the battery.
Completely discharge
the battery (reaches
0%).
When the battery pack is not in the computer, is displayed.
There may be a discrepancy with the % value that is displayed on the task tray
of Windows, but this is not a malfunction.
Page 13
Battery Power
When the remaining battery charge becomes low
Power settings, e.g., warning* for a low battery level, can be made in
[Control Panel] - [Power Options].
13
save your data and power off your computer
Following that:
Plug in the AC adapter, and fully charge your battery.
Use a spare battery if you have one.
If you have neither the AC adapter nor an extra battery, power the computer off.
* When disabling the speakers with the Setup Utility (or pressing Fn + F4 ), the
[Sound alarm] is not heard.
CAUTION
Set the value for the [Critical battery alarm] (in [Control Panel] - [Power Options] [Alarms]) to 4% or more. Unless this is done, the suspend or hibernation function
may not complete (e.g., saving data) when the battery level is low.
Page 14
Battery Power
Replacing the Battery Pack
When the charge provided by your battery pack is supplied for only a short period of
time, even after fully charging according to the instructions, it may be time to replace
your battery pack. The battery pack is a consumable item and therefore will require
replacement (CF-VZSU09).
CAUTION
Do not touch the terminals on the battery pack. The battery pack may no longer
function properly if the contacts are dirty or damaged.
The battery pack is not charged when the computer is first purchased. Be sure
to charge it before using it for the first time. When the AC adapter is connected to
the computer, charging begins automatically.
Use only the specified battery pack (CF-VZSU09) with your computer.
Be sure the power has been turned off before proceeding.
14
Tab
Power off your computer ( "Starting Up/Shutting Down")
1
Do not shut down using the suspend mode.
CAUTION
In the suspend mode, do not remove/change the battery pack. Removing the pack in the suspend mode will erase your data and may
damage the computer.
Remove the outside cover for the battery pack
2
2
Taking out the battery pack
3
Pull the tab on the battery pack and remove it from the computer.
Inserting a battery pack
Firmly attach the battery pack to the connector.
CAUTION
Be sure the battery pack is properly connected to the connector.
Reattach the outside cover
4
CAUTION
For an improperly attached cover, your battery pack may fall out
while you are carrying around your computer.
Be sure the tab does not get caught when closing the cover.
Page 15
Using PC Cards
PC Card
Your computer has two PC Card slots. These slots conform to the PC Card Standard;
therefore, communications or SCSI devices, etc., may be utilized. The slots allow you to
use two Type I or Type II cards (or one Type I and one Type II), or one Type III card.
15
Type I or II
Two cards can be used simultaneously.
Slot (Socket) 2
Slot (Socket) 1
CAUTION
Check the PC Cards’ specifications. Be sure the total operating current does not
exceed the specified limit. Damage may result otherwise.
Allowable Current (total for two slots) : 3.3 V: 400 mA, 5 V: 400 mA, 12 V: 120 mA
There are times when both a Type I card and a Type II card will not work at the
same time.
ZV, SRAM and FLASH ROM (except for an ATA interface) cards are not supported.
When inserting one more CardBus type card with one already inserted, after entering the suspend or hibernation mode, the computer may not function properly.
Type III
One card can be used only in the slot
1.
Installing/Removing the PC Card
Button
Label-side up
Installing a PC Card
Gently push the PC Card all the way into the PC Card slot.
Refer to the manual for each card on how to install the card (insertion is
typically label-side up).
CAUTION
When inserting a card, do not force the card in if difficulty is encountered. You may damage the slot, making it impossible to remove the
card.
Removing a PC Card
CAUTION
Do not remove a PC Card while your computer is in the suspend* or
hibernation mode.
* With Windows 2000, the "Suspend" is called "Standby".
Double-click on the task tray and press [Stop].
(When removing a PC Card after turning off the computer, this step
is not need.)
Pull the button out and press it.
Slide the PC Card out.
Page 16
Adding Memory
RAM Module
CAUTION
Use a RAM module meeting the RAM module specifications below. If a module is
used that does not meet the specifications, there are cases in which data may
become unusable or the computer may not operate properly.
RAM modules are extremely sensitive to static electricity. There are cases where
static electricity generated by the human body has adversely affected such modules. In addition, it is easy to damage the RAM modules or internal components
of the computer. Therefore, when installing or removing a RAM module, handle
the module with extreme care.
Installing/Removing the RAM Module
Power off your computer ( "Starting Up/Shutting Down")
1
Do not shut down using the suspend or hibernation mode.
16
Cover
RAM Module Slot
2
RAM Module
Turn the computer over and Remove the memory cover
2
CAUTION
Do not touch the terminals or internal components, insert objects
other than the module, or allow foreign particles to enter. Doing so
has been known to cause damage, fire or electric shock.
3
Installing the RAM module
Slide in the module at an angle.
2
Snap the module into place by pushing down on it.
RAM module specifications
144 pins, SO-DIMM, 3.3 V, SDRAM, PC100 Compliant
Only a RAM card designed for PC100 can be added.
Removing the RAM module
Open the left and right hooks.
2
Gently remove the RAM module from the slot.
Put the cover back into place
Hooks
2
4
Page 17
Port Replicator
A port replicator is available as an option (CF-VEB471). This device eliminates
the hassles of having you connect/disconnect the various cables when carrying
your computer around and allows a variety of peripherals to be connected including a headphone or microphone, etc.
The port replicator connects to the expansion bus connector on the bottom of
your computer.
For more detailed information, refer to the operation manual of the port replicator.
NOTE
When connecting the external display to the display port on the port replicator,
the characters on the external display may be blurred if 1280 x 1024 resolution is selected.
In this case, select the resolution except 1280 x 1024.
17
Page 18
Using a Printer
Power off your computer ( "Starting Up/Shutting Down")
1
Do not shut down using the suspend or hibernation mode.
Connect the printer to your computer
Parallel Port
2
18
3
Turn on the printer, then turn on your computer with
the LCD panel opened
Setting your printer
4
Go to [My Computer] - [Control Panel] - [Printers]. Find your printer’s
icon, double-click on it, and click [File] - [Set As Default]. If no icon is
available, select [Add Printer] and then follow the on-screen instructions.
NOTE
You may need to install a driver for your printer. Follow the onscreen instructions and refer to the operation manual of the printer
on how to install the driver.
Confirm whether or not the setting for the Parallel Port in the Setup
Utility is optimal. (page 29)
Page 19
Using an External Display
Power off your computer ( "Starting Up/Shutting Down")
1
Do not shut down using the suspend or hibernation mode.
2
Connect the external display to your computer
External Display Port
3
NOTE
For more detailed information, refer to the operation manual of the
external display.
Turn on the external display, then turn on your computer
with the display opened
You can select either an external display, LCD or simultaneous with Fn
+ F3 .
In addition, you can set the display to use during start-up with the following procedure.
19
1
Run the Setup Utility (page 27)
Using and , select [Main]
2
3
Using and , select [Display] and press Enter
Using and , select the display to use and press
4
Enter
Press F10 , then select [Yes]
5
Select your external display
6
Set your external display for [Monitor] in [Start] - [Settings] - [Control
Panel] - [Display] - [Settings] - [Advanced].
When a monitor that does not conform to the Plug & Play standards is
connected, select [Properties] - [Driver] - [Update Driver] and make the
monitor settings.
For more detailed information, refer to the operation manual of the external display.
Page 20
Using USB Devices
Installing a USB devices
USB Connector
Power off your computer.( "Starting Up/Shutting Down")
Do not shut down using the suspend or hibernation mode.
Connect the USB device to your computer.
2
NOTE
For more detailed information, refer to the operation manual of the USB
device.
CAUTION
When a USB device is connected, there are cases the suspend or hibernation function will not operate in a normal manner due to the USB device. In
addition, a USB device may have to be removed temporarily and the computer restarted in cases where the computer is unable to start up properly.
You may need to install a driver for your USB devices (for Windows 2000).
Follow the on-screen instructions and refer to the operation manual for
USB devices on how to install the driver.
20
Removing a USB device
CAUTION
Do not remove a USB device while your computer is in the suspend* or
hibernation mode.
* With Windows 2000, the "Suspend" is called "Standby".
Double-click on the task tray and select the USB device, then press
[Stop].
(When removing a USB device after turning off the computer, this step
is not need.)
2
Remove a USB device.
Page 21
Infrared Data Communications
Your computer is equipped with an infrared communications port enabling you to transfer data without a cable.
Preparations for Infrared Data Communications
Set the address of your infrared communications port to enable. ( below)
Position your computer so that the port is face-to-face with the port of another computer.
Be sure the computers are not in direct contact with one another.
A port-to-port distance of 20 cm to 50 cm {8" to 20"} is recommended.
Problems with infrared data communications
An object is located between both ports.
There are other electronic devices nearby causing interference, such as a television, VCR, wireless headphone, etc.
Direct sunlight or white glowing light, such as fluorescent lighting; can cause
interference with communications between the ports.
When moving your computer while it is transmitting/receiving data.
Setting for Infrared Data Communications
Run the Setup Utility (page 27)
1
21
Using and , select [Advanced]
2
Using and , select [IrDA Port] and press Enter
3
Using and , select [2F8/IRQ3/DMA3] and press Enter
4
Press F10 , then select [Yes]
5
In [Start] - [Settings] - [Control Panel], select [Wireless Link]
6
Add the check mark for [Allow others to send files to your
7
computer using infrared communications] in [File Transfer]
and then [OK]
Data Communications
NOTE
Be sure to enable the use of the Infrared Communication Port in the same
way for the computer with which communications will take place. It is possible
to confirm whether infrared communications is possible with another computer by selecting [File Transfer] in [Start] - [Settings] - [Control Panel] - [Wireless Link].
Double-click [Wireless Link] on the desktop on the computer
1
that will send a file.
2
Select the file to be sent, and then press [Send].
Press [Yes] on the computer that will receive the file and after
3
receiving the file, press [Close].
It will be sent to the desktop of the receiving computer.
NOTE
Separate application software is necessary when communicating with a
computer running Windows 95.
Communications at 4 Mbps is not supported due to the lack of software.
Page 22
Using Modem
Connecting to a telephone line and settings
Connecting a telephone line to the internal modem
1
It is not possible to connect the internal modem to any of the following lines.
Internal home phones
Intercoms
CAUTION
Do not use the PBX internal phone lines installed in company offices. Doing
so may lead to a fire or electric shock.
NOTE
There are cases telephone construction (or installation) work will be necessary depending on the shape of the connector of the telephone line.
Input the necessary information (items such as the phone system) and then
press [Apply].
Performing the "Country" setting for the modem
3
In [Start] - [Run], input [c:\util\drivers\modem\telsel.exe] and then press [OK].
Next, set the country the modem is to be used in.
CAUTION
There are cases the modem will not work properly when this setting is incorrect.
Be sure to make separate settings to connect to network services like the Internet
or to use e-mail.
Page 23
Using LAN (Model with both an internal modem and an internal LAN port)
When using the computer as a network computer, some additional settings may have to
be made depending on the usage conditions. We recommend asking your system administrator or the person in charge of the network.
NOTE
Do not use suspend and hibernation functions during communications.
Unable to connect to network (When the indicator of your HUB unit does
not light):
2 Select [Intel 8255x-based PCI Ethernet Adapter (10/100)] from [Net-
work adapters].
3 Select [Action] - [Properties].
4 Select [Advanced].
5 Select [Link Speed & Duplex] and set [Value] to the communication
speed (10 Mbps or 100 Mbps) suitable for your HUB unit, and then
press [OK].
23
Wake up from LAN
This is a function to automatically power on the computer from a network server. To use
this function, it is necessary to have a network environment that accommodates Wake
up from LAN (for a Local Area Network).
3 Select [Action] - [Properties].
4 Select [Power Management] and add the check mark for [Allow this device to
bring the computer out of standby], and then press [OK].
NOTE
Be sure to connect the AC adapter, and enable the supply of power.
Make settings to allow the use of a Local Area Network.
Be sure to leave the LCD panel open when [Panel Switch] is set to [Suspend] or [Hibernation] in the Setup Utility.
When using the Wake up from LAN function, User Password is not necessary even if [User Password] has been set in the Setup Utility.
When [Wake up from LAN] in the Setup Utility is set to [Enable], remaining battery power will dissipate in about three days. In particular, note
that when the computer is on standby using the suspend function, data in
RAM memory may be lost. We recommend that when not using the Wake
up from LAN function, you should keep the above setting on [Disable].
The Wake up from LAN function will not operate under the following conditions:
- When the computer has been placed in suspend or hibernation from
MS-DOS mode.
- When the computer has been shut down by pressing the power switch
for more than four seconds.
- When the password has been input incorrectly, and the computer has
returned to suspend, hibernation, or power off status.
Page 24
Hard Disk Drive
To change your hard disk drive, contact Panasonic Technical Support
CAUTION
To customers:
To change your hard disk, contact Panasonic Technical Support.
Be sure to back up all important data before the change.
To technicians (at Panasonic Technical Support):
Be careful when replacing the hard disk. The hard disk is extremely sensitive to
shock. In addition, static electricity could later affect some internal components.
Installing/Removing the hard disk
(For technicians at Panasonic Technical Support)
Power off your computer ( "Starting Up/Shutting Down")
1
Disconnect the AC adapter.
Do not shut down using the suspend or hibernation mode.
24
Cover
Hard Disk Lock
Cover
2
Open the display and place a finger on the cover, and
2
then gently lift the cover
Removing the hard disk
3
Remove the cover.
Slide the keyboard a little towards the display and then carefully flip
2
the keyboard over so as not to disconnect the cables of the keyboard.
Unlock the hard disk lock.
Slide the hard disk a little towards the front and then carefully lift it
and remove it from the connector.
Hard Disk
CAUTION
Burns may occur from high temperatures, do not touch this area.
This tab contains sharp edges,
take caution so as not to cut your
finger.
(To next page)
Page 25
Hard Disk Drive
25
The surface with the thin plastic
cover faces up
Hooks
2
Hole
Inserting the hard disk
4
Connect the hard disk to the connector.
Carefully insert the hard disk so that the hooks are made to firmly fit
into the proper holes.
CAUTION
The hard disk may be damaged if its top and bottom are confused.
Lock the hard disk lock.
2
Return the keyboard to its proper position.
NOTE
The front edge of the keyboard needs to be properly inserted or
the keyboard will not be seated correctly.
Close the cover
5
Close the cover until it clicks into place.
Page 26
SuperDisk
The SuperDisk drive can be used to access both SuperDisks and standard floppy disks.
The drive letter is “A”. The SuperDisk drive is called as follows:
TM
Drive (Model with a SuperDisk Drive)
1/2
My Computer, Windows Explorer:3
Security menu in the Setup Utility:Floppy Operation
It may take about 30 minutes to format the SuperDisk. Because of this, be sure to
disable the power saving function.
Do not leave a disk in the drive while transporting your computer.
Remove a disk by pressing the eject button before your computer is OFF or enters
the suspend/hibernation mode, so the head locking mechanism may engage when
the computer is powered off.
Do not remove a disk while accessing data. This may damage data on the disk.
(While accessing the disk, the access lamp ( ) lights. Be sure that the access lamp
is turned off when removing a disk.)
Never insert foreign objects into the slot of the SuperDisk drive. It may cause a malfunction.
Only use labels that come with disks.
If dust has accumulated on the head surface, problems may occur when reading or
writing data. In this case, cleaning the drive is recommended using a cleaner kit.
(LS120HCL produced by Imation)
When the computer is turned on or during a reboot, a sound like the rotating of a
motor will be audible several times. This is not a malfunction.
During the initial 10 seconds after inserting a SuperDisk or during data access, a
shrill noise may be produced. This is not a malfunction.
Do not place the AC adapter to the front of the SuperDisk drive. Magnetic noise may
cause an error.
An error may occur later in the process of formatting a write-protected medium. To
prevent this, be sure to format the medium after confirming beforehand that the writeprotect state has been changed.
DISKCOPY command does not support the SuperDisk.
Floppy
26
CAUTION
Do not set [Floppy Operation] to [Disable] with the Setup Utility while a disk is
in the SuperDisk drive. The disk will not be able to be removed.
Page 27
Setup Utility
Running the Setup Utility
27
To run the Setup Utility, you
need to restart your computer.
NOTE
Press F2 while [Press <F2> to enter SETUP] is displayed.
The Setup Utility will not run if F2 is not pressed soon after the computer starts.
In this case, you need to restart your computer.
If [Enter Password] is displayed, enter your password.
When entering the User Password, if the [Set User Password], [Set Supervisor
Password] and [User Password Protection] have been set, [Advanced] and [Security] menus will not be displayed on the main screen.
To display the [Advanced] and [Security] menus:
1 Restart the computer and press F2 when [Press <F2> to enter SETUP] is
displayed.
2 When [Enter Password] is displayed, enter the Supervisor Password.
For more details, on-line help is available; press F1 .
NOTE
Key Operations
Upon seeing
this message
F1:To display the corresponding “help” file.
Press <F2> to enter SETUP
press F2
Enter:To display sub-menu.
Esc:To display [Exit] menu.
:To move among the menus.
:To move among the items.
F5 F6 :To move among the values.
F9 *:To set default settings for the operating system.
F10:To save the settings and exit.
* When starting up the Setup Utility with the User Password, this key is not available.
Closing the Setup Utility page 32
Page 28
Setup Utility
Main Menu
BIOS Version:Vx.xxLxx
System Time:[xx:xx:xx]
System Date:[xx/xx/xxxx]
System Memory:xxxxxKB*
Primary Master:xxxxxMB
Secondary Master:CD-ROM
Secondary Slave:None
Numlock:[On]
Touch Pad:[Enable]
Speaker:[Enable]
Display:[External Monitor]
* This display shows the memory size to be about 380 KB smaller than the actual memory size.
28
Parameters
Numlock
Touch Pad
Speaker
Display
( : Default)
On
Off
Disable
Enable
Disable
Enable
External Monitor
Internal LCD
Simultaneous
Page 29
Setup Utility
Advanced Menu
Serial Port :[3F8/IRQ4]
IrDA Port:[2F8/IRQ3/DMA3]
Parallel Port:[378/IRQ7]
Mode:[Bi-directional]
Sound Controller:[Enable]
Internal Modem:[Enable]
(Internal Modem/LAN:[Enable])*
(Wake up from LAN:[Disable])*
* Model with both an internal modem and an internal LAN port
29
Parameters
Serial Port
IrDA Port
Parallel Port
1
Mode*
DMA*1*
Sound Controller
Internal Modem*
Internal Modem/LAN*
5
Wake up from LAN*
( : Default)
2
6
7
Disable
3F8/IRQ4
Disable
2F8/IRQ3/DMA3
Disable
378/IRQ7
3BC/IRQ5*
3
Uni-directional
Bi-directional
ECP
4
EPP*
DMA0
DMA1
Disable
Enable
Disable
Enable
Disable
Enable
*1 Setting impossible when the [Parallel Port] has been set [Disable].
2
Setting impossible when the [Mode] has been set [Uni-directional], [Bi-directional] or [EPP].
*
3
*
Setting impossible when the [Mode] has been set [EPP].
4
Setting impossible when the [Parallel Port] has been set [3BC/IRQ5].
*
5
*
Model only with an internal modem
6
*
Model with both an internal modem and an internal LAN port
7
Setting impossible when the [Internal Modem/LAN] has been set [Disable].
*
Page 30
Setup Utility
Security Menu
Boot Up Drive:[A:/C:]
Floppy Operation:[Enable]
Set Supervisor Password:[Enter]
User Password Protection:[No Protection]
Set User Password:[Enter]
Coffee Break Password:[Disable]
Processor Serial Number:[Disable]
30
CAUTION
If starting up the Setup Utility with the User Password;
The User Password can only be set when the Supervisor Password has been set
and [User Password Protection] has been set to [No Protection].
The Coffee Break Password can only be set when the User Password has been set.
[Coffee Break Password] can not be selected when [User Password Protection] has
been set to [Protected].
Parameters
Boot Up Drive
( : Default)
A:/C:
C:
CDD/A:/C:
Floppy Operation*
1
Disable*
5
Enable
Set Supervisor Password
User Password Protection*
To the sub-menu
2
No Protection
Protected
Set User Password*
2
Coffee Break Password*
3
To the sub-menu
Disable
Alt + Ctrl +F9
Alt + Ctrl +F10
Alt + Ctrl +F11
Alt + Ctrl +F12
Processor Serial Number*
4
Disable
Enable
*1This function also works for the internal SuperDisk drive.
2
*
Setting impossible when the Supervisor Password is not set.
3
*
Setting impossible when the User Password is not set.
Do not use the Coffee Break Password.
4
*
When [Enable] is set for [Processor Serial Number], it is necessary
to shut down the computer once.
*5Setting impossible when the [Boot Up Drive] has been set [A:/C:].
Page 31
Setup Utility
Power Menu
When Windows 2000 is starting up, the individual timeout functions of the Setup Utility will not work.
Power Management:[Enable (Always)]
HDD motor timeout:1 min
ECO Mode timeout:2 min
Sleep Switch:[Hibernation]
Hibernation Timeout: *[4 min]
Fn+F7/Fn+F10 key[Enable]
CD-ROM Drive Speed:[High]
* The [Suspend Timeout] item will be displayed when [Sleep Switch] is set to [Suspend].
Both [Hibernation Timeout] and [Suspend Timeout] may not be displayed when [Sleep Switch]
is set to [No Action].
31
Parameters
Power Management*
( : Default)
1
Disable
Enable (Battery)
Enable (Always)
HDD motor timeout*
ECO Mode timeout*
Sleep Switch*1*
1
1
2
Automatically set through setting of Power Management Mode (1 min / Never)
Automatically set through setting of Power Management Mode (2 min / Never)
No Action
Suspend*
3
Hibernation
Hibernation Timeout*1*
Suspend*2 Timeout*1*
4
4
Never*
4 min
5
16 min
Fn+F7/Fn+F10 key
Disable
Enable
CD-ROM Drive Speed
High
Low
*1Does not operate for Windows 2000.
2
*
Here, set to [No Action]. The actual sleep switch operation is set on Windows.
*3With Windows 2000, the "Suspend" is called "Standby".
4
This item is set to [Never] at the time of purchase.
*
5
Set automatically when [Sleep Switch] is set to [No Action].
*
Page 32
Setup Utility
Exit Menu
32
Save Values & Exit
Exit Without Saving Changes
Get Default Values
Load Previous Values
Save Current Values
NOTE
If the Supervisor Password or User
Password has been set, the password must be entered before Windows can start.
Parameters
Save Values & Exit
Exit Without Saving Changes
Get Default Values*
Load Previous Values
Save Current Values
*This item may not be displayed when starting up the Setup Utility with the User Password.
Exit the Setup Utility and save your changes to CMOS.
Exit the Setup Utility without saving your changes to CMOS.
Set the default settings for operating system. The password remains.
Load previous values from CMOS for all Setup items.
Save your changes to CMOS.
Page 33
Technical Information
Network / Communication Software
The network connection may be severed under the condition the power of the display is OFF (for energy conservation purposes) and suspend* (hibernation) mode.
When network or communication software is to be used, set [System standby] and
[System hibernates], [Turn off monitor] and [Turn off hard disks](in [Start] - [Settings]
- [Control Panel] - [Power Options]) to [Never].
When the power saving function is running, communications software may malfunction. For example, communications may be halted if the suspend* (hibernation)
mode is activated. The computer must be restarted if one of these modes is entered during data communications.
Be sure that the power of the display is cut (for energy conservation purposes) or
the computer enters suspend (hibernation) mode after the communications software is closed.
* With Windows 2000, the "Suspend" is called "Standby".
33
Page 34
List of Error Codes
The following is a list of the messages that BIOS can display. Most of them occur during POST. Some
of them display information about a hardware device, e.g., the amount of memory installed. Others
may indicate a problem with a device, such as the way it has been configured. Following the list are
explanations of the messages and remedies for reported problems.
If your system displays one of except the messages marked below with an asterisk (*), write down the
message and contact Panasonic Technical Support. If your system fails after you make changes in the
Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error.
0200 Failure Fixed Disk
Fixed disk in not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup. Find out
if the fixed-disk type is correctly identified.
0210 Stuck key
Stuck key on keyboard.
0211 Keyboard error
Keyboard not working.
0212 Keyboard Controller Failed
Keyboard controller failed test. May require replacing keyboard controller.
0213 Keyboard locked - Unlock key switch
Unlock the system to proceed.
0230 Shadow RAM Failed at offset : nnnn
Shadow RAM failed at offset nnnn of the 64k block at which the error was detected.
0231 System RAM Failed at offset : nnnn
System RAM failed at offset nnnn of in the 64k block at which the error was detected.
0232 Extended RAM Failed at offset : nnnn
Extended memory not working or not configured properly at offset nnnn.
0250 System battery is dead - Replace and run SETUP
The CMOS clock battery indicator shows the battery is dead. Replace the battery and run Setup to reconfigure the
system.
*0251 System CMOS checksum bad - Default configuration used
System CMOS has been corrupted or modified incorrectly, perhaps by an application program that changes data
stored in CMOS. The BIOS installed Default SETUP Values. If you do not want these values, enter Setup and enter
your own values. If the error persists, check the system battery or contact Panasonic Technical Support.
0260 System timer error
The timer test failed. Requires repair of system board.
0270 Real time clock error
Real-time clock fails BIOS test. May require board repair.
*0280 Previous boot incomplete - Default configuration used
Previous POST did not complete successfully. POST loads default values and offers to run Setup. If the failure was
caused by incorrect values and they are not corrected, the next boot will likely fail. On systems with control of waitstates, improper Setup settings can also terminate POST and cause this error on the next boot. Run Setup and verify
that the wait-state configuration is correct. This error is cleared the next time the system is booted.
0281 Memory Size found by POST differed from CMOS
Memory size found by POST differed from CMOS.
02B0 Diskette drive A error
02B1 Diskette drive B error
Drive A: or B: is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper
diskette type in Setup and that the diskette drive is attached correctly.
02B2 Incorrect Drive A type - run SETUP
Type of floppy drive A: not correctly identified in Setup.
02B3 Incorrect Drive B type - run SETUP
Type of floppy drive B: not correctly identified in Setup.
02D0 System cache error - Cache disabled
Contact Panasonic Technical Support.
02F0: CPU ID:
CPU socket number for Multi-Processor error.
02F4: EISA CMOS not writable
ServerBIOS2 test error: Cannot write to EISA CMOS.
34
Page 35
List of Error Codes
02F5: DMA Test Failed
ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers.
02F6: Software NMI Failed
ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).
02F7: Fail - Safe Timer NMI Failed
ServerBIOS2 test error: Fail-Safe Timer takes too long.
device address Conflict
Address conflict for specified device.
Allocation Error for: device
Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device.
CD ROM Drive
CD ROM Drive identified.
Entering SETUP ...
Starting Setup Utility.
Failing Bits : nnnn
The hex number nnnn is a map of the bits at the RAM address which failed the memory test. Each 1 (one) in the map
indicates a failed bit. See error 230,231 or 232 for offset address of the failure in System, Extended or Shadow
memory.
Fixed Disk n
Fixed disk n (0-3) identified.
Invalid System Configuration Data
Problem with NVRAM (CMOS) data.
I/O device IRQ conflict
I/O device IRQ conflict error.
PS/2 Mouse Boot Summary Screen:
PS/2 Mouse installed.
nnnn kB Extended RAM Passed
Where nnnn is the amount of RAM in kilobytes successfully tested.
nnnn Cache SRAM Passed
Where nnnn is the amount of system cache in kilobytes successfully tested.
nnnn kB Shadow RAM Passed
Where nnnn is the amount of shadow RAM in kilobytes successfully tested.
nnnn kB System RAM Passed
Where nnnn is the amount of system RAM in kilobytes successfully tested.
Operating System not found
Operating system cannot be located on either drive A: or drive C:. Enter Setup and see if fixed disk and drive A: are
properly identified.
Parity Check 1 nnnn
Parity error found in the system bus. BIOS attempts to locate the address and display it on the screen. If it cannot
locate the address, it displays ????. Parity is a method for checking errors in binary data. A parity error indicates that
some data has been corrupted.
Parity Check 2 nnnn
Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate
the address, it displays ????.
Press <F1> to resume, <F2> to Setup, <F3> for previous
Displayed after any recoverable error message. Press <F1> to start the boot process or <F2> to enter a Setup and
change the settings. Press <F3> to display the previous screen (usually an initialization error of an Option ROM, I.e.,
an add-on card). Write down and follow the information shown on the screen.
Press <F2> to enter Setup
Optional message displayed during POST. Can be turned off in Setup.
PS/2 Mouse:
PS/2 mouse identified.
System BIOS shadowed
System BIOS copied to shadow RAM.
UMB upper limit segment address : nnnn
Displays the address nnnn of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS
which can be reclaimed by a virtual memory manager.
Video BIOS shadowed
Video BIOS successfully copied to shadow RAM.
35
Page 36
DMI Viewer
This computer conforms to the specifications of the Desktop Management Interface
(DMI). The DMI Viewer can be used when you want to know information on the internal systems this computer supports, starting with the CPU and memory.
Running DMI Viewer
Select [DMI Viewer] from [Start] - [Programs] - [Panasonic].
The screen shown below is displayed.
When you click on an item, detailed information on that item will be displayed.
36
Click to close the DMI Viewer
Saving information to a file
Displayed information can be saved to a text file (.txt). Run the DMI Viewer and
display the information you wish to save.
1
2
To save the item that is displayed
Select [Save Selected Data] from [File] menu.
To save all items
Select [Save All Data] from [File] menu.
Input the file name (and select the folder), then press [Save]
Page 37
Dealing With Problems
When a problem occurs, refer to this page. If you still cannot troubleshoot the problem, contact Panasonic Technical
Support.
Starting Up
37
The power indicator or
battery indicator is not lit
or is displayed
[POST Startup Error(s)]
is displayed
Windows startup, or an
operation is extremely
slow
The date and time are
incorrect
When the previous item
is not the cause
Check the cable connection for the AC adapter.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adapter, then connect them again.
Input your password. If you have forgotten it, contact Panasonic Technical Support.
page 34
Press F9 in the Setup Utility (page 27). This will restore the Setup Utility's
settings to their default values (except the password settings). Then, the Setup Utility
must be run once again for you to input the appropriate operating environment settings.
(The processing speed depends on the application software used, so this operation
may not cause the processing speed to increase.)
You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
When the computer is connected to a Local Area Network (LAN), confirm the
date and time of the server.
If you continue to experience problems, the internal battery maintaining the clock
may need to be replaced. Contact Panasonic Technical Support.
This computer will not correctly recognize the date and time starting from the year
2100 A.D.
Press F9 in the Setup Utility (page 27). This will restore the Setup Utility's
settings to their default values (except the password settings).
Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties],
and then select [Tools] - [Check Now].
At start-up, press F8 to operate the computer in the Safe mode.
Try removing all peripheral devices.
When resuming from the
suspend mode, does
not appear even if a password has been set in the
Setup Utility
Battery Indicator
The red indicator lights.
Repeated beeping sound
while the computer is in
use
The red indicator blinks
After the AC adapter is
connected, the orange indicator blinks five times
Use the Windows 2000 password as the following.
Select [Start] - [Settings] - [Control Panel] - [Users and Passwords] - [Users], then
add the check mark for [Users must enter a user name and password to use this
computer].
The battery level is low. Save your data and power off your computer.
After connecting the AC adapter or replacing the battery pack with a fully charged
one, turn your computer on.
The battery pack or recharging function may be defective. Quickly remove the
battery pack and disconnect the AC adapter, then connect them again.
If the problem persists, contact Panasonic Technical Support.
Unable to charge because of an improper temperature range. ( "Precau-
tions")
Page 38
Dealing With Problems
Display
38
No display after powering
on
The power has not been
turned off, but after a certain period of time, there
is no display
The resolution of the display cannot be changed
An afterimage appears
(i.e., green, red, and blue
dots remain on the display) or there are dots not
displaying the correct
colors
At the time of purchase, the display setting is preset for an external display. If you
connect an external display, the screen is displayed on the external display.
When there is no display to an external display,
• Check your cable connection to the external display.
• Confirm your display is powered on.
• Check the settings for your external display.
Try changing the display by pressing Fn + F3 .
When displaying only through an external display, if the computer is shut down by
using the suspend* function, there will be no display on the LCD unless the external display is connected when operations are resumed. In this case, connect the
external display.
Has the computer been set to the power-saving mode?
To resume operation of your computer from the condition the power of the display
is OFF (for energy conservation purposes), press any key.
To save power, your computer may have automatically entered the suspend* or
hibernation mode.
Set [None] for [Wallpaper] in [Start] - [Settings] - [Control Panel] - [Display] - [Background], and then press [OK]. Then, once again try changing the resolution. After
the change, be sure to restart the computer.
If an image is displayed for a prolonged period of time, an afterimage may appear.
This is not a malfunction. The afterimage will disappear when a different screen is
displayed.
High-precision and advanced technologies are necessary in the production of
color liquid crystal displays (color LCDs). Therefore, if 0.002% or less of the picture elements either fail to light or remain constantly lit (that is, more than 99.998%
of elements are functioning properly), no defect is considered to exist.
The cursor cannot be
controlled
During simultaneous display, the screen of the
external display becomes disordered
The external display no
longer displays properly
Restart the computer by using the keyboard (e.g., ).
Try changing the display by pressing Fn + F3 .
When an external display not compatible with the power saving mode is used with the
computer, the external display may no longer display properly when the computer enters the condition the power of the display is OFF (for energy conservation purposes). In such cases, turn off the power to the external display.
When using an external display, set [Turn off monitor] to [Never] in [Start] - [Settings] [Control Panel] - [Power Options].
* With Windows 2000, the "Suspend" is called "Standby".
Page 39
Dealing With Problems
Disk Operations
39
Cannot read/write to a
floppy disk
Unable to write to a
floppy disk
How to format a floppy
disk is unclear
Unable to read/write to
the hard disk
When the previous item
is not the cause
Trouble has occurred
with the CD
The access lamp ()
does not light
Cannot play CD or read
data from it
Has the floppy disk been correctly inserted?
Has the floppy disk been correctly formatted?
Has the Setup Utility been used to set [Floppy Operation] to [Enable]?
(
Is the floppy disk write-protected?
Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the
disk volume and format type, start formatting.
Try testing another drive or media.
You may need to clean the lens or CD.
Is the CD loaded on the tray correctly?
Is the CD bent, scratched, or dirty?
page 27)
Your floppy disk content may be corrupted.
Your drive or file may not have been properly set.
Check to see if the hard disk is full. If it is full, delete unnecessary files.
Your hard disk content may be corrupted. Contact Panasonic Technical Support.
Cannot eject CD
A blue background
appears on the screen
with the MPEG image
The CD-ROM drive
vibrates a lot
Is the computer powered on?
To remove a CD when the computer is powered off, insert a sharp object such as
the bent-out tip of a paper clip into the emergency hole. Pushing it completely to the
end will free the tray so that it can be pulled out.
Emergency
Hole
Did you open the CD-ROM drive or remove the MPEG CD while it was operating?
Re-insert the MPEG CD and close the CD-ROM drive. Press Enter .
Is the CD bent labeled?
Page 40
Dealing With Problems
Character Input
40
Unable to input anything
but numerals
Only capital letters are
being input
How to input European
characters (ß, à, ç),
symbols or Euro Currency Symbol is unclear
Setup Utility
[Enter Password] is displayed
[Advanced] menu can not
be registered
All or some items in [Security] menu can not be
registered
F9 does not work
If NumLk and Key Pad are on, the Numeric Key Pad is ON. To switch it OFF,
press Fn + Key Pad .
If CapsLock is on, the Caps Lock function is ON. To switch it OFF, press
Caps Lock .
Select [Start] - [Programs] - [Accessories] - [System Tools] - [Character Map]. The
Character Map will be displayed. Point to the desired font name and select it.
Enter the User Password or Supervisor Password. If you have forgotten it, contact
Panasonic Technical Support.
Restart the Setup Utility with the Supervisor Password.
Restart the Setup Utility with the Supervisor Password.
Restart the Setup Utility with the Supervisor Password.
Application Software
Computer hangs
Network
Unable to connect to a
network
Sound
The sound is not heard
Unusual Sound
The computer produces
a strange sound
Press Ctrl + Alt + Del to reboot the computer.
After cutting the power by pressing the sleep switch for more than four seconds,
slide the power switch to power on and open the application again.
If the program no longer works normally, go to [Start] - [Settings] - [Control Panel]
- [Add/Remove Programs] to delete the program. Then, try installing the program
once again.
When using the computer as a network computer, some additional settings may
have to be made depending on the usage conditions. We recommend asking your
system administrator or the person in charge of the network.
Try changing the mute by pressing Fn + F4 .
Has the Setup Utility been used to set [Speaker] to [Disable]?(page 28)
Try raising the volume on the taskbar.
If the computer enters the condition the power of the display is OFF (for energy
conservation purposes) or the LCD is closed while the computer is making a
sound, the computer may produce a strange sound, but this does not indicate a
problem.
If the computer has not been used for a long period of time, it may produce an
unusual sound at start up. The sound may continue for a short period of time,
but if the computer starts up in a normal manner, then the problem is not serious.
If, however, the computer fails to start up, contact Panasonic Technical Support.
Page 41
Dealing With Problems
Connecting Peripherals
41
Your peripheral does not
work (An error occurs
while installing the driver)
Unable to print
The cursor does not
move from mouse operations
The device connected to
the serial port does not
work
External mouse or
trackball connected to
the external keyboard/
mouse port does not
work
A PC Card does not work
You need to use drivers conforming to Windows 2000 Version 5.00.2195.
Some earlier drivers will no longer work.
For more information, please ask the manufacturer of the driver in question.
Check the computer-printer connection.
Make sure the printer is on.
Make sure the printer is in the online state.
Make sure paper is in the printer tray and there is no paper jam.
Confirm that [Parallel Port] has not been set to [Disable].
Depending on the printer, EPP or ECP may not work at times.
Check your mouse connection, then reboot the computer from the keyboard.
From the keyboard, you may choose to press down on , then select [Shut
Down].
Check the connection.
Confirm that the device driver for the serial port works. Please refer to the reference manual of the device.
Confirm that two mouse devices are not connected, one through the external
keyboard/mouse port and the other through the serial port.
Confirm that [Serial Port] has not been set to [Disable].
Try setting [Touch Pad] to disable in the Setup Utility.
In some circumstances, if a PS/2 external mouse with a serial interface conversion function is connected to the port, it may not operate normally. Try connecting
it to the serial port.
Make sure the card is properly inserted.
Confirm that the card conforms to the PC Card Standard.
Note that after a driver is installed, the computer must be rebooted.
Check that the proper port settings have been made.
Read the PC Card’s manual. Or, you may need to call the manufacturer of the PC
Card.
You do not know the
available RAM module
The RAM module has not
been recognized
The address map for
IRQ, I/O port address,
etc. is unclear
A USB device does not
work
page 16
Make sure the RAM module has been properly inserted.
Use the RAM module that supports the recommended specifications.
Check the address map by going to [View] - [Resources by type] in [Start] - [Settings] - [Control Panel] - [System] - [Hardware] - [Device Manager].
Make sure a driver is installed.
Contact the manufacturer of the product.
Page 42
Copyright
This manual is copyrighted by Matsushita Electric Industrial Co., Ltd. with all rights reserved. No part of this manual may
be reproduced in any form without the prior written permission of Matsushita Electric Industrial Co., Ltd.
No patent liability is assumed with respect to the use of the information contained herein.
Computer specifications and manuals are subject to change without notice. Matsushita Electric Industrial Co., Ltd.
assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the
computer and the manuals.
Trademarks
PS/2™ is a trademark of International Business Machines Corporation.
Microsoft, MS-DOS, Windows and IntelliMouse are registered trademarks of Microsoft Corporation of the United States
and/or other countries.
Pentium is a registered trademark of Intel Corporation.
Imation, the Imation Logo, the circle-pyramid logo, SuperDisk and SuperDisk logo are trademarks of Imation Corp.
Acrobat is a registered trademark of Adobe Systems Incorporated.
Panasonic is a registered trademark of Matsushita Electric Industrial Co., Ltd.
42
PCE0008B_2K
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