How it Works
Panasonic
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Attune II
Operating Manual
50 pgs1.69 Mb0
Setup Instructions
90 pgs4.07 Mb0
Installation Guide
84 pgs3.7 Mb0
Operating Manual
48 pgs757.7 Kb0
Table of contents
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Panasonic Attune II Setup Instructions

Operating Instructions <Setup Instructions>
Center Module
Model No.
WX-CC411 WX-CC412
English Français
ENGLISH VERSION

Contents

Preface ........................................................................... 3
Features ......................................................................... 3
System diagram ............................................................. 3
Operation ....................................................................... 4
Concerning the Operating Instructions .......................... 5
Trademarks and registered trademarks ......................... 5
Abbreviations ................................................................. 5
Basic screen operations ................................................. 6
Entering the settings ...................................................... 6
Inputting characters ....................................................... 7
Inputting the date and time ............................................ 7
Adjusting the volume level .............................................. 7
Settings screen display .................................................. 8
Installation settings [Installation Settings] ...................... 9
Setting the date and time ............................................... 9
Setting the current date and time ................................... 9
Setting the daylight saving time ................................... 10
Changing the password ............................................... 11
Setting the network address ........................................ 11
Setting the help contact ............................................... 12
Setting the screen and touch panel ............................. 13
Setting the All-In-One Headset or
Belt Pack [Headset] ...................................................... 14
Setting the Wireless Repeater [Wireless Repeater] ..... 17
Setting the volume of input sound ................................ 24
Setting the volume of output sound .............................. 24
Setting the AUX SP ...................................................... 25
Setting the DSP ........................................................... 26
Recording messages ................................................... 27
Confirmation playback .................................................. 29
Setting the greeter message ........................................ 30
Setting the reminder message ..................................... 33
Setting the alert message ............................................ 35
Back up the settings data and messages .................... 38
Restoring the backup data ........................................... 39
Formatting an SD card ................................................. 40
Displaying the software version ................................... 41
Data initialization .......................................................... 41
Store settings [Store Settings]
Setting the nighttime volume ........................................ 19
Setting the store hours ................................................. 20
....................................... 19
2

Before use

Preface
The WX-CC411 and WX-CC412 are Center Modules for the wireless intercom systems that are used in drive-thru outlets.
Features
 The WX-CC411 is designed for single lane operation of drive-thru outlets; the WX-CC412 is designed for dual lane operation.  A system compliant with the 1.9 GHz band DECT
heard clearly and distinctly even in open areas, and interference is minimal, resulting in stable communication. * Digital Enhanced Cordless Telecommunications
 A high degree of vocal clarity is ensured by a powerful echo canceller and digital noise reduction (Digital Noise Reduction).  The cabinet supports wall-mounting for easy installation.  The total number of All-In-One Headsets and Belt Packs that can be registered is 32. Up to four operators can communicate
at the same time per lane using All-In-One Headsets and Belt Packs.
 This unit has a 7-Type LCD display with a touch panel, and is easy to operate.  This unit can be connected to an IP network using Ethernet to enable remote control operations to be performed.  Using an SD card, it is possible to back up and restore the settings, and save messages unique to the outlet.  The system contains a scheduler to enable the greeter message to be changed at designated times and reminder messages
to be played back automatically.
 Up to four Network Cameras made by Panasonic can be registered, and their images can be monitored on this unit’s LCD
display.
 Alert signals that have been received can be sent to the All-In-One Headsets or Belt Packs, signals can be output to external
devices, and alert emails can be sent to external destinations.
*
standard is used so the voices of the store personnel and customers are
English
System diagram
By connecting the Center Module and All-In-One Headsets or Belt Packs wirelessly, it is possible to communicate between the All-In-One Headsets or Belt Packs or between the All-In-One Headsets or Belt Packs and the customers at the order post.
Order post
All-In-One Headset WX-CH450
Center Module
Belt Pack WX-CT420
PAGE (Communications with other store personnel)
WX-CC411/WX-CC412
TALK
(Communications with
customers)
Belt Pack WX-CT420
Microphone
Speaker
Vehicle detector
Note
 Connect the vehicle
detector to terminals CNT1 and COM of vehicle detector input [VDET]. If the vehicle detector is connected to terminal CNT2, it will not work, since this terminal is for expansion (unused).
All-In-One Headset WX-CH450
3
Before use
Operation
This system supports the following operations that are suited to drive-thru customers.
Single lane
Operations in an environment in which only one order post is installed are referred to as “single lane” operations. These lane operations are supported by the WX-CC411.
Hello
ORDER POST
WINDOW
DRIVE-THRU LANE
Dual lane
Operations in an environment in which the order posts are installed in parallel are referred to as “dual lane” operations. With dual lane operations, the vehicle detectors for lane A and lane B operate independently of each other, and when each of these vehicle detectors is set to ON, the greeter message for the lane concerned is played back. These lane operations are supported by the WX-CC412.
Hello
LANE B
ORDER POST
Hello
LANE A
ORDER POST
WINDOW LANE A
WINDOW LANE B
DRIVE-THRU LANE
4
Before use
Tandem lane
Operations in an environment in which the order posts are installed in series are referred to as “tandem lane” operations. When the vehicle detector for lane A is OFF and the vehicle detector for lane B is set to ON, a tandem lane message urging the customer to move to lane A is played back. These lane operations are supported by the WX-CC412.
Pull forward
LANE BLANE A
ORDER POSTORDER POST
WINDOW LANE A
WINDOW LANE B
DRIVE-THRU LANE
English
Concerning the Operating Instructions
The Operating Instructions consist of the Operating Instructions <Installation Guide>, Operating Instructions <Setup Instructions> (PDF file) and Operating Instructions <Browser Guide> (PDF file).
 Operating Instructions <Installation Guide>:
These instructions describe how to connect the Center Module with the required devices, how to install them and how to perform settings (excerpted).
 Operating Instructions <Setup Instructions> (this manual: PDF file):
These instructions describe the settings that must be performed before this unit can be used.
 Operating Instructions <Browser Guide> (PDF file):
These instructions explain access from the browser.
To read PDF files, you will need Adobe® Reader® which is available from Adobe Systems. When Adobe® Reader® is not installed on the PC, download the latest Adobe
Important
 Download the “Operating Instructions <Browser Guide>” from the home page given below.
http://www.panasonic.com/business/POS-drive-through/manuals.asp
®
Reader® from the Adobe web site and install it.
Trademarks and registered trademarks
 Adobe, Acrobat Reader, and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated
in the United States and/or other countries.
 SD, SDHC Logo is a trademark of SD-3C, LLC.  Other names of companies and products contained in these operating instructions may be trademarks or registered
trademarks of their respective owners.
Abbreviations
The following abbreviations are used in this document. SDHC and SD memory cards are referred to as “SD cards”.
5

Screen operations

Basic screen operations
This section describes basic screen operations.
21
3
Notice
 The LCD display is easily scratched, so always
perform the operations involving this display using one finger.
 Do not use a ballpoint pen or other hard-tipped or
sharp object, including fingernails, to perform touch panel operations.
 Do not press on the LCD display with too much force.  Do not use any of the LCD protective films available
on the market. (The touch panel may not operate properly.)
 The inside of the LCD display may become cloudy
or condensation (droplets of water) may form and the display may not operate properly when the temperature changes suddenly, such as immediately after air-conditioning or heating has been turned on. If this occurs, leave this unit for about one to two hours before attempting to use it again.
1
Return button
This button is used to return to the previous screen.
2
Item selector buttons
Operation moves to the screen corresponding to the button that has been touched. On the setting screen, one of the buttons is selected (indicated in orange). The buttons have different names, depending on the situation.
3
Page selector buttons
These buttons are used to select the page when the screen extends over a multiple number of pages. When the ▼ button is touched, the next page screen is displayed, and when the ▲ button is touched, the previous page screen is displayed.
Entering the settings
On a screen with multiple setting items, touch the [Set] button to confirm a setting.
1
1
Set button
This button confirms all multiple settings displayed on the screen together.
6
Screen operations
Inputting characters
Use the keys on the keyboard to input the characters when a password or an address is to be input.
1
2
3
4
5
6
1
Input character display area
The characters that have been input are displayed.
2
Backspace button
Touch this button to delete the last character of the characters shown in the input character display area.
3
Character input buttons
The character on the button that is touched is input.
Inputting the date and time
Input the date and time by using the [+] and [-] buttons.
2 31
1
Setting value display area
The current setting values are displayed.
English
4
Space button
Touch this button to input a space.
5
Set/Enter button [Enter/Login]
Touch this button to enter the character string that has been input.
6
Character type selector button
Touch this button to change the type of characters that are to be input.
2
+ and – buttons
Adjust the settings by touching the + and – buttons.
3
Set/Enter button [Set/Enter]
Touch this button to enter the date and time that has been set.
Adjusting the volume level
Adjust the volume level.
2 1 2
1
Volume level display area
The current volume levels are displayed.
2
+ and – buttons
Adjust the levels by touching the + and – buttons. Changes in the volume level take place in real time.
7

Displaying the Settings screen

The Settings screen for the Center Module is displayed after the password is confirmed.
Settings screen display
1 Touch (setting button) on the touch
panel.
 The password input screen appears.
2 Input the set password.
(Up to 8 alphanumeric characters and symbols)
 The input characters are displayed as “*”.  Default password: 12345
Note
 If you forget the password, consult the store where
you purchased this unit.
Important
 Change the password at regular intervals for security
purposes.
3 Touch the [Login] button.
 The Settings screen is displayed.
Note
 Each setting screen returns to the password input
screen automatically after 2 minutes if no operations are performed.
 To display the Settings screen again, input the
password again.
8

Setting the Center Module

This function is used to select an item to set from the Settings screen and perform the required settings.
Installation settings
[Installation Settings]
This function is used to perform the basic settings for this unit. Be sure to perform these settings after installing this unit.
Setting the date and time
This function is used to set the date, time, and daylight saving time for the Center Module.
Setting the current date and
time
This function is used to set the current date and time for the Center Module.
1 On the Settings screen, touch the [Installation
Settings] button, and then the [Date & Time] button.
2 Input the current year, month, date, hour, and
minute.
 The date and time display on the LCD display is
updated. For the inputting method, refer to “ the date and time” (p.7) time from 2013/1/1/00:00 to 2035/12/31/23:59.
. You can input the date and
Inputting
English
Important
 The date and time on this unit is set with the following
order: month / day / year hour:minute
 The time is displayed as a 24-hour clock.  The date and time on the LCD display are also
displayed according to the above rules.
3 Touch the [Set] button.
 The current date and time displayed on the LCD
display are updated.
Note
 If you set daylight saving time while setting the date
and time, a warning screen is displayed. Before setting daylight saving time, complete the date and time setting.
 After the date and time are set, if you turn the
power OFF and then ON after 1/1/2036, they will be initialized to 1/1/2000. On and after 2036/1/1, schedule functions such as the greeter message and reminder message do not operate.
9
Setting the Center Module
Setting the daylight saving time
This function is used to set the daylight saving time.
1 On the Settings screen, touch the [Installation
Settings] button, [Date & Time] button, and then the [Daylight Saving Time] button.
2 [Setup]
Set Daylight Saving Time using the [ON], [OFF], or [AUTO] buttons.
ON: Set the time to daylight saving time. (Advance
the current time by 1 hour)
OFF: Cancel daylight saving time. AUTO: Daylight saving time is set based on the set
date and time to start and end (Month, week, day of the week, time).
Default setting: OFF
3 Touch the [Set] button.
 The daylight saving time setting is updated.
Note
 After daylight saving time is set, all schedule-related
functions (reminder messages, Store Hours, etc.) operate based on daylight saving time.
If AUTO is selected, you must set the date and time to start and end Daylight Saving Time. Touch the [Edit] button to set the date and time to start and end Daylight Saving Time.
Input the month, day, and hour to start/end Daylight Saving Time, and then touch the [Enter] button.
Note
 “
” appears in the time display during Daylight Saving
*
Time.
 Specify [DAY] as the ○th ∆day of the week. If [Last] is
set, the 4th specified day of the week becomes the subject day, unless there is a 5th specified day of the week in the month.
 You cannot set the same date as the date to start and
end daylight saving time.
10
Setting the Center Module
Changing the password
Change the password.
1 On the Settings screen, touch the [Installation
Settings] button, and then the [Password] button.
2 Input the [Old Password], [New Password], and
[Confirm New Password].
Touch the [Edit] button, and then input the [Old Password], [New Password], and [Confirm New Password].
[Old Password]
Input the current password.
[New Password]
Input the new password.
[Confirm New Password]
Input the new password for confirmation.
Note
 You can input up to 8 alphanumeric characters and
symbols as the password.
 The input characters are displayed as “
Important
 Change the password at regular intervals for security
purposes.
”.
*
3 Touch the [Set] button.
 The password is changed.
Setting the network address
This function is used to set the network for the Center Module.
1 On the Settings screen, touch the [Installation
Settings] button, and then the [Network] button.
English
[DHCP]
This function is used to set whether to use the DHCP function.
OFF: Set the IP address manually.
Input the [IP Address], [Subnet Mask], and [Default Gateway].
ON: Use the DHCP.
Set the IP address using the DHCP function. If no IP address is obtained from the DHCP server, a new IP address is set automatically (Auto IP). You do not need to input [IP Address], [Subnet Mask], or [Default Gateway].
Default setting: OFF
Note
 When DHCP is set to OFF, set the IP address so that
it will not be the same as that of another device.
 When DHCP is set to ON, set the DHCP server so
that devices that do not use the DHCP function do not have the same IP address. For server settings, contact the network administrator.
 When DHCP is set to ON, if an IP address cannot
be obtained from the DHCP server, search for an unused IP address between 169.254.1.0 and
169.254.254.255, and set it as the IP address.
11
Setting the Center Module
[IP Address]
Set the IP address. Touch the [Edit] button, and then input the IP address. Default setting: 192.168.0.50
[Subnet Mask]
Set the subnet mask address. Touch the [Edit] button, and then input the address. Default setting: 255.255.255.0
[Default Gateway]
Set the default gateway address. Touch the [Edit] button, and then input the address. Default setting: 192.168.0.1
[Line Speed]
Specify the baud rate of the network. Touch the [Select] button, and then select a baud rate. Select a baud rate from the following.
Auto: The baud rate is set automatically. 100M-Full: 100Mbps Full duplex 100M-Half: 100Mbps Half duplex 10M-Full: 10Mbps Full duplex 10M-Half: 10Mbps Half duplex
Default setting: Auto
2 Touch the [Set] button.
 The following confirmation pop-up screen is
displayed. To enter the change made to the network settings, touch the [YES] button.
Setting the help contact
“Help Contact” is a function that allows you to check the emergency contact number on the Help Contact screen. Input the phone number to be displayed on the Help Contact screen.
1 On the Settings screen, touch the [Installation
Settings] button, and then the [Help Contact] button. Touch the [Edit] button to input the phone number.
2 Touch the [Set] button.
 The Help Contact settings are entered.
Note
 When the network setting is changed, the system
restarts automatically.
 Touch the (Setting Information button) on the
touch panel, and then touch the [System Info] button to check the network status.
Note
 Touch
touch panel, and then touch the [Help Contact] button to check the phone number that you input.
 You can input up to 18 numerals and symbols (“-”).
(Setting Information button) on the
12
Setting the Center Module
Setting the screen and touch
panel
This function is used to set items related to the LCD display and touch panel.
1 On the Settings screen, touch the [Installation
Settings] button, and then the [Screen & Touch Panel] button.
[Touch Panel Adjustment]
Adjust the position of the touch panel. Touch the [Execute] button, and the “Touch Panel Adjustment” screen is displayed.
[Language]
Select the language to be displayed on the LCD display. Touch the [Select] button, and then select a display language. Select a language from the following. English: Texts are displayed on the LCD display in
English.
Français: Texts are displayed on the LCD display in
French.
Default setting: English
English
Note
 If you touch any point other than the “+” marks,
position adjustment restarts from the beginning.
If you touch five “+” marks, the following confirmation pop-up screen is displayed. To enter the position adjustment result, touch the [YES] button. To return without entering the position adjustment result, touch the [NO] button.
13
Setting the Center Module
Setting the All-In-One Headset
or Belt Pack [Headset]
The Headset is a general term for All-In-One Headset or Belt Pack. The following are the procedures for performing related settings.
How to register an ID
 To talk or page using an All-In-One Headset or Belt Pack,
its ID must be registered.
 For ID registration, set the Center Module to ID
registration mode, and proceed with the registration by operating the All-In-One Headset or Belt Pack concerned.
The ID registration procedure is described below, based on an example involving the operation of an All-In-One Headset or Belt Pack.
1 On the Settings screen, touch the [Headsets]
button, and then the [ID Registration] button.
 The ID registration screen appears.
2 Touch the [Start] button.
 The following confirmation pop-up screen is
displayed. You cannot perform other operations during ID registration. To continue ID registration, touch the [YES] button. To stop ID registration, touch the [NO] button.
 Touch the [YES] button to start ID registration mode.
Note
 The registered All-In-One Headset or Belt Pack numbers
are displayed in the [Registered Headsets] area. When ID registration is completed successfully, the ID of the newly registered All-In-One Headset or Belt Pack is added.
The number of the All-In-One Headset or Belt Pack that has been registered is displayed.
3 Press the [POWER] button while holding down
the [T1] button and [T2] button of the All-In­One Headset or Belt Pack.
 The All-In-One Headset or Belt Pack starts up in ID
registration mode. The “Registration Mode” voice prompt will be heard from the earphone, and the power indicator will blink orange. In ID registration mode, the buttons and indicators have different functions from those at normal startup.
14
Setting the Center Module
4 Press the [T1] button on the All-In-One
Headset or Belt Pack.
The All-In-One Headset or Belt Pack searches for a Center Module that is in ID registration mode. The “Connecting center module A” voice prompt will be heard from the earphone, and the lane indicator will blink orange. In the case of the WX-CC412, after lane A registration, the “Connecting center module B” voice prompt will be heard, and the lane indicator will blink green.
 When ID registration has been completed
successfully, the “Registration complete” voice prompt will be heard from the earphone, and then a voice prompt for the number of the registered All-In­One Headset or Belt Pack will be heard. The power indicator and the lane indicator now stop blinking, and light up.
After registrating all of the headset IDs, touch the [Stop] button on the ID registration screen. ID registration mode for the Center Module is exited. The power indicator of the All-In-One Headset or Belt Pack changes from orange to green.
Important
 When registering the IDs of a multiple number of
All-In-One Headsets or Belt Packs, register the ID of each unit in sequence. If an attempt is made to register the IDs of multiple units at the same time, the IDs may not be registered correctly.
 During the ID registration process, do not turn off
the power of the All-In-One Headsets or Belt Packs or remove their batteries. Otherwise, their IDs may not be registered correctly. If the registration is not proceeding smoothly, touch the [Stop] button on the Center Module, exit ID registration mode, and then try again.
 When ID registration fails, a “BUU-UU-UU” warning
sounds in the All-In-One Headset or Belt Pack concerned, and then the “Failed” voice prompt is heard. If an ID registration has failed, the ID of the All-In-One Headset or Belt Pack will not be registered in the Center Module, and the power indicator of the All-In-One Headset or Belt Pack concerned will blink in red.
 The IDs of up to 32 All-In-One Headsets or Belt Packs
can be registered in one Center Module. If an attempt is made to register IDs for more than 32 units, the IDs of the headsets not used for the longest time will be automatically deleted, and then the IDs of the new units will be registered.
 It is not possible to register the ID of a wireless
repeater while ID registration mode of the All-In-One Headsets or Belt Packs is active.
English
15
Setting the Center Module
How to delete an ID
This function is used to cancel the ID registration of All-In­One Headsets or Belt Packs.
1 Turn off the All-In-One Headset or Belt Pack to
be deleted.
2 On the Settings screen, touch the [Headsets]
button, and then the [ID Deletion] button.
 All of the All-In-One Headsets or Belt Packs with
registered IDs are displayed in a list. * If there is no All-In-One Headset or Belt Pack with
registered IDs, this screen is not displayed.
How to register groups
Register a group of All-In-One Headsets or Belt Packs. If you select a group as the broadcast destination for alert messages or reminder messages, you can broadcast to multiple All-In-One Headsets or Belt Packs simultaneously.
1 On the Settings screen, touch the [Headsets]
button, and then the [Group] button.
Note
 You can set from Group 1 to Group 6.
2 Touch the button of the group to be set.
 All of the All-In-One Headsets or Belt Packs with
registered IDs are displayed in a list. * If there is no All-In-One Headset or Belt Pack with
registered IDs, this screen is not displayed.
3 On the ID Deletion screen, touch the [Deletion]
button of the All-In-One Headset or Belt Pack to be deleted.
 The following confirmation pop-up screen is
displayed. To delete, touch the [YES] button. To cancel deletion, touch the [NO] button.
Note
 You can check your Headset number by turning it on
and listening to the voice prompt. When an All-In-One Headset or Belt Pack is turned on, the following voice prompts will be heard: “Hello”, “Headset xx” (xx is the ID number registered in the Center Module), “Lane x” (x is the connected lane).
3 Select the All-In-One Headsets or Belt Packs
that will be registered in a group.
 Set the All-In-One Headsets or Belt Packs to be
registered in a group to [ON].
 Set the All-In-One Headsets or Belt Packs to be
deleted from a group to [OFF].
 When deleting all All-In-One Headsets or Belt Packs
from a group, touch the [Clear] button.
Default setting: All OFF
 If you touch the [Clear] button, the following
confirmation pop-up screen is displayed. To delete from the group, touch the [YES] button. To cancel deletion, touch the [NO] button.
16
Setting the Center Module
Note
 You can register up to 32 All-In-One Headsets or Belt
Packs in a group.
 You can register an All-In-One Headset or Belt Pack
in multiple groups.
4 Touch the [Set] button.
 Registration of the All-In-One Headsets or Belt Packs
is entered.
Setting the Wireless Repeater
[Wireless Repeater]
This function is used to register or delete wireless repeaters.
How to register an ID
Register wireless repeaters. You can extend the wireless communication distance by using wireless repeaters.
 To use a wireless repeater, its ID must be registered.  For ID registration, set the Center Module to wireless
repeater ID registration mode, and register the ID by operating the repeater.
The ID registration procedure for the wireless repeater is described below.
1 On the Settings screen, touch the [Wireless
Repeater] button, ([Lane A/B] button,)* and then the [ID Registration] button.
* This appears only when the WX-CC412 is used.
English
Note
 If the wireless repeater has been registered, you
will not be able to touch the [ID Registration] button. Cancel registration of the wireless repeater, and then perform ID registration again.
2 Touch the [Start] button.
 The following confirmation pop-up screen is
displayed. You cannot perform other operations during ID registration. To continue ID registration, touch the [YES] button. To stop ID registration, touch the [NO] button.
 Touch the [YES] button to start Wireless repeater ID
17
registration mode.
Setting the Center Module
How to delete an ID
Cancel registration of wireless repeaters.
1 On the Settings screen, touch the [Wireless
Repeater] button (, and then [Lane A/B] button)*.
* This appears only when the WX-CC412 is used.
3 Insert the AC adapter for the wireless repeater
into the power outlet.
4 Hold down the PROGRAM button on the back
of the wireless repeater for approximately 3 seconds.
 The wireless repeater searches for a Center Module
in repeater ID registration mode. At this time, the operation STATUS LED on the repeater lights up in green and the RSSI/ID LED blinks green.
When registration is completed successfully, the following confirmation pop-up screen is displayed and repeater ID registration mode ends automatically. The wireless repeater restarts automatically.
2 Touch the [ID Deletion] button.
 The following confirmation pop-up screen is
displayed. To continue ID deletion, touch the [YES] button. To stop ID deletion, touch the [NO] button.
 Touch the [YES] button, and the registration of the
wireless repeater is canceled.
Note
 If the wireless repeater has not yet been registered,
you will not be able to touch the [ID Deletion] button.
Note
 You can register only one wireless repeater to each
lane.
18

Store settings [Store Settings]

This function is used to perform operation settings for stores.
Setting the nighttime volume
This function is used to reduce the volume level of the voice output from the order post speaker. Use this function to reduce the volume level of the voice output from the order post to decrease the noise volume at night.
1 On the Settings screen, touch the [Store
Settings] button, and then the [Nighttime Volume] button.
2 [Nighttime Volume]
Set whether to use the Nighttime Volume using the [OFF], [ON], or [AUTO] buttons.
5 Touch the [Set] button.
 The setting for the nighttime volume is entered.
Note
 When WX-CC412 is used, this setting is applied to
both lane A and lane B.
 When the nighttime volume setting is enabled, the
ASLC function does not operate regardless of its setting. For details on the ASLC, refer to “Setting the DSP” (p.26).
English
OFF: The volume level of the order post speaker is
unchanged.
ON: The volume level of the order post speaker is
reduced.
AUTO: The volume level of the voice output from the
order post speaker is reduced automatically every day, based on the set time to start and time to end the nighttime volume function.
Default setting: OFF
3 [Level]
Set the voice suppression level.
Set to -20 dB to 0 dB (in steps of 2 dB). Default setting: 0 dB
4 [Start Time][Ending Time]
When you select “AUTO”, set the times to start and end the Nighttime Volume.
Touch the [Edit] button for the [Start Time] or [Ending Time] to set the time.
Note
 When setting the Nighttime Volume spanning two
days, set the time to finish earlier than the time to start.
19
Store settings [Store Settings]
Setting the store hours
This function is used to set the business hours for the store. With this function, you can play back the closing greeter message for customers who visit the store outside of business hours.
1 On the Settings screen, touch the [Store
Settings] button, and then the [Store Hours] button.
2 [Store Hours]
Set whether to use the Store Hours using the [OFF], [AUTO], [Closed], or [Holiday] buttons.
3 Set the closing greeter message or holiday
greeter message.
Touch the [Select] button for the [Closed Message]/ [Holiday Message] and select a message from the greeter message list.
Default setting: OFF
Note
 You can select from the prerecorded greeter
messages.
 For recording operation, refer to
messages” (p.27).
“
Recording
OFF: When the vehicle detector is ON, the greeter
message set in the scheduler is played back.
AUTO: When the vehicle detector is ON within
business hours, the greeter message set in the scheduler is played back. If it is outside business hours, the closing greeter message is played back.
Closed: When the vehicle detector is ON, the closing
greeter message is always played back. Use this function if the lane is closed, etc.
Holiday:
Default setting: OFF
Note
 When setting the Store Hours to AUTO, set the business
hours in advance. Set in [Weekly Setting]. For details, refer to “
When the vehicle detector is ON, the holiday greeter message is always played back. Use this function when playing a special greeter message on Christmas, Halloween, etc.
Setting business hours” (p.21)
.
4 Touch the [Set] button.
 The setting for the Store Hours is entered.
20
Store settings [Store Settings]
Setting business hours
When setting the Store Hours to AUTO, set the business hours in advance. The following is the setting method for the Store Hours schedule.
1 Touch the [Weekly Setting] button.
 The day of the week selection screen is displayed.
2 Touch the day of the week to set the schedule.
Touch the [Edit] button for the [Start Time] or [Ending Time] to set the time.
Copy To: Copy the Start Time and Ending Time to
another day of the week.
Clear: Set both Start Time and Ending Time to --:--.
3 Touch the [Set] button.
 The setting for the Store Hours is entered.
How to copy Store Hours settings
You can copy settings for the Store Hours to another day of the week. Touch the [Copy to] button, and the day of the week selection screen is displayed.
Select the copy-to day of the week and touch the [Execute] button. The schedule for the Store Hours is copied to the selected day of the week.
Note
 To cancel a selection, touch the selected button again.  You can select multiple copy-to days of the week.  When the Start Time and Ending Time are set to the
same time, the business hours is from the set time to the set time on the next day (Open 24 hours a day).
 When both Start Time and Ending Time are set to
--:--, the store is closed 24 hours on the set day. You cannot set only one of these times to --:--.
 When the Ending Time is set earlier than the Start
Time, the actual Ending Time is the Ending Time of the next day. Example) When the Start Time is 09:00 and the Ending Time is 02:00, the business hours are from 9:00 AM to 2:00 AM of the next day. When the business hours overlap the closed hours, the business hours are applied.
English
Business hours setting
Start Time 09:00 to Ending Time 02:00
09:00 02:00
Default setting
00:00 (Open 24 hours a day on all days of the week)
21
Business hours setting
Start Time --:-- to Ending Time --:--
Closed hours setting
Closed hoursBusiness hours

Setting the tandem lane (WX-CC412 only)

When WX-CC412 is used, you can select dual lane mode or tandem lane mode, depending on how the order posts are installed.
Dual lane
Operations in an environment in which the order posts are installed in parallel are referred to as “dual lane” operations. In dual lane mode, is played on lane B, regardless of the vehicle detector status on lane A.
the greeter message set in the scheduler
Hello
LANE B
ORDER POST
Hello
LANE A
ORDER POST
WINDOW LANE A
Tandem lane
Operations in an environment in which the order posts are installed in series are referred to as “tandem lane” operations. The greeter message to be played on lane B is changed depending on the vehicle detector status on lane A.
(1) When the vehicle detector for lane A is ON and the
vehicle detector for lane B is turned ON The greeter message set in the scheduler is played on lane B as well as on lane A.
Hello Hello
LANE BLANE A
ORDER POSTORDER POST
WINDOW LANE A
WINDOW LANE B
DRIVE-THRU LANE
WINDOW LANE B
DRIVE-THRU LANE
(2) When the vehicle detector for lane A is OFF and the
vehicle detector for lane B is turned ON A tandem lane message urging the driver to move to lane A is played on lane B.
Pull forward
LANE BLANE A
ORDER POSTORDER POST
WINDOW LANE A
WINDOW LANE B
DRIVE-THRU LANE
22
Setting the tandem lane (WX-CC412 only)
1 On the Settings screen, touch the [Store
Settings] button, and then the [Tandem Lane] button.
2 [Tandem Lane]
Set the tandem lane.
OFF: ON: Tandem lane
Default setting: OFF
3 [Message]
Select the tandem lane message.
Touch the [Select] button and select the tandem lane message from the greeter message list. Default setting: Pull Forward
Dual lane
English
Note
 “Pull Forward” is the tandem lane message prepared
in advance. You can select this message even if no SD card is inserted.
23

Setting each lane [Lane]

This function is used to set the sound volume of the speaker and microphone. It is also used to set noise reduction and echo cancellation.
Setting the volume of input
sound
This function is used to adjust the volume of the voice to be output to the All-In-One Headsets or Belt Packs or order post speakers.
1 On the Settings screen, touch the [Lane]
button, ([Lane A/B] button,)* and then the [Input Volume] button.
* This appears only when the WX-CC412 is used.
Setting the volume of output
sound
This function is used to adjust the sound volume of each output.
1 On the Settings screen, touch the [Lane]
button, ([Lane A/B] button,)* and then the [Output Volume] button.
* This appears only when the WX-CC412 is used.
2 Adjust the sound volume for each output.
You can set the volume from 0 to 20.
2 Adjust the sound volume for each input.
You can set the volume from 0 to 20.
[Outside Mic]
Set the volume of the order post microphone. Default setting: 11
[AUX Mic]
Set the volume of the kitchen microphone. This volume is also applied when the voice of the kitchen microphone is output to the kitchen speaker. Default setting: 11
[Line In]
Set the volume of the line input. Default setting: 11
[Beep]
Set the volume of the beep tone. Default setting: 11
[Outside Speaker]
Set the volume for the order post speaker. Default setting: 11
Note
 When the ASLC function is ON, a sound louder
than the set value may be output from the speakers, depending on the noise environment around the order post. For details on the ASLC, refer to DSP” (p.26).
[AUX Speaker]
Set the volume of the kitchen speaker. Default setting:11
[Line Out]
Set the volume of the line output. Default setting:11
“
Setting the
24
Setting each lane [Lane]
Setting the AUX SP
This function is used to select the voice to be output to the kitchen speaker and to set its volume. Adjust the balance of the voice to be output to the kitchen speaker.
Outside Mic
Headsets
Talk
Headsets
Page
AUX Mic
Beep
VOL
VOL
AUX Speaker
VOL
1 On the Settings screen, touch the [Lane]
button, ([Lane A/B] button,)* and then the [AUX SP] button.
* This appears only when the WX-CC412 is used.
2 Set the voice to be output to the kitchen
speaker and its volume.
You can set the volume from 0 to 20.
[Outside Mic]
Set whether to output the voice of the order post microphone to the kitchen speaker. Also, set the volume of the output voice of the order post microphone. OFF: The voice of the order post microphone is not
output to the kitchen speaker.
ON: The voice of the order post microphone is output
to the kitchen speaker. Default setting: ON/OFF: ON Volume: 11
[Headsets]
Set whether to output the [TALK] voice and [PAGE] voice from the All-In-One Headsets or Belt Packs to the kitchen speaker. Also, set the volume of the output [TALK] voice and [PAGE] voice. OFF: The [TALK] or [PAGE] voice is not output to the
kitchen speaker. ON: The [TALK] or [PAGE] voice is output to the
kitchen speaker. Default setting: TALK: ON PAGE: ON Volume: 11
[AUX Mic]
Set whether to output the voice of the kitchen microphone to the kitchen speaker. The volume setting of the kitchen microphone is common to all the outputs and you can set it by referring to input sound” (p.24). OFF: The voice of the kitchen microphone is not
output to the kitchen speaker. ON: The voice of the kitchen microphone is output to
the kitchen speaker. Default setting: ON
“
Setting the volume of
English
25
[Beep]
Set whether to output the beep tone to the kitchen speaker. Also, set the volume of the beep tone. OFF: The beep tone is not output to the kitchen
speaker. ON:
The beep tone is output to the kitchen speaker. Default setting: ON/OFF: ON Volume: 11
Setting each lane [Lane]
Setting the DSP
This function can individually set 3 functions (Echo Canceller, Digital Noise Reduction, ASLC) related to sound signal processing.
1 On the Settings screen, touch the [Lane]
button, ([Lane A/B] button,)* and then the [DSP] button.
* This appears only when the WX-CC412 is used.
[Echo Canceller]
This function is used to set the echo canceller. The voice of store personnel with an All-In-One Headset or Belt Pack is output from the order post speaker, and is then collected by the order post microphone and returned to the speaker of the store personnel with the All-In-One Headset or Belt Pack. The Echo Canceller suppresses this phenomenon (echo). You can set the echo suppression level using the [OFF], [LOW], [MID], or [HIGH] buttons.
OFF: This function is not available. LOW: The echo suppression level is low. MID: The echo suppression level is medium. HIGH: The echo suppression level is high.
Default setting: MID
Note
 As the noise suppression level increases, the
customer’s voice is also suppressed and the sound quality may deteriorate.
[ASLC]
This function is used to set the ASLC. ASLC is an abbreviation for Auto Speaker Level Control. The sound volume for the order post speaker is adjusted automatically according to the ambient noise around the order post.
OFF: This function is not available. ON: The sound volume for the speaker is adjusted
automatically according to the noise level. Default setting: ON
Note
 The ASLC function does not operate in the following
cases, regardless of its setting.
- Nighttime Volume is ON
- The sound volume of the Outside Speaker is set to 0
Note
 As the echo suppression level increases, the other party’s
voice is also suppressed and the communication quality may deteriorate.
[Digital Noise Reduction]
This function is used to set the Digital Noise Reduction. This function removes the ambient noise input to the order post microphone so that you can hear the customer’s voice better. Set according to the environment around the microphone. You can set the noise suppression level using [OFF], [LOW], [MID], or [HIGH] buttons.
OFF: This function is not available. LOW: The noise suppression level is low. MID: The noise suppression level is medium. HIGH: The noise suppression level is high.
Default setting: MID
26

Setting the messages [Message]

This function is used to set the greeter message, reminder message, and alert message.
Greeter message
This message is played back automatically from the order post speaker when the vehicle detector detects a vehicle at the order post.
Reminder message
This message is played back at fixed times to urge the store personnel to work.
Alert message
This message is played back to notify store personnel that a security alert has occurred.
When using the greeter message, reminder message, and alert message, they must be recorded in advance.
Note
 The messages are recorded on an SD card. When
using the messages, always insert the SD card.
Recording messages
As an example, the procedure for recording a greeter message is explained below. You can also record the reminder message and alert message using this procedure.
1 On the Settings screen, touch the [Message]
button, [Greeter Message] button, and then the [Message] button.
English
2 Touch the button of the message number that
you will record from the message list.
Message number
Messages are controlled by message number. One of the following letters is attached to the front of each message number to indicate the type of message.
G: Greeter message R: Reminder message A: Alert message
Example) G03: Indicates the third Greeter Message.
3 Touch the [REC] button.
 The following confirmation pop-up screen is
displayed. You cannot perform another operation while a message is being recorded. To continue recording, touch the [YES] button. To stop recording, touch the [NO] button.
 When you touch the [YES] button, the following
screen is displayed.
27
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