Panasonic A100 Service Manual

ORDER NO. OMTD040401C8

Personal Cellular Telephone

EB-A100

900 MHz 1800 MHz 1900 MHz Tx Frequency Range: 880 - 915 MHz 1710 -1785 MHz 1850 -1990 MHz Rx Frequency Range: 925 - 960 MHz 1805 -1880 MHz 1850 -1990 MHz Tx / Rx separation 45 MHz 95 MHz 80 MHz RF Channel Bandwidth 200 kHz Number of RF channels 174 374 300 Speech coding Full rate / Enhanced Full rate Operating temperature -10 Type Class 4 Handheld Class 1 Handheld Class 1 Handheld RF Output Power 32 dBm maximum 29 dBm maximum 29 dBm maximum Modulation GMSK WAP / GPRS WAP 2.0 / GPRS class 8 Connection 8 ch / TDMA Voice digitizing 13 kbps RPE-LTP / 13 kps ACLEP Transmission speed 270.833 kbps Signal Reception Direct conversion Antenna Impedance

(External Connector) Dimensions Height : 77 mm

(Excluding antenna)

Weight 66 Main Display LCD : 112 x 64 pixels Illumination 2 LEDs for LCD Backlighting (White)

Keys 18-key Keypad, 2-way Navigation key SIM 3 V Plug-in type only External DC Supply 3.8 V Voltage Battery Standard Li-Ion 720mAh Standby Time 78.3 - 230 hrs ( Talk Time 1.6 - 8.0 hrs (

(

∗

) The network being used, SIM card usage, and the condition of the battery affect Battery life.

C to +55 °C

Ω

Width : 44 mm Depth : 17.8 mm

(including battery)

6 LEDs for Keypad Backlighting (Blue)

∗

)

∗

)

WARNING

This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.

2004 Panasonic Mobile Communications Co., Ltd.

distribution is a violation of law.

COMPANY LIABILITY

Every care has been taken to ensure that the contents of this manual give an accurate representation of the equipment. However, Panasonic Mobile Communications Co., Ltd. accepts no responsibility for inaccuracies which may occur and reserves the right to make changes to the specification or design without prior notice. The information contained in this manual and all rights in any design disclosed therein, are and remain the exclusive property of Panasonic Mobile Communications Co., Ltd. Other patents applying to material contained in this publication: CP8 PATENTS

Comments or correspondence concerning this manual should be addressed to: Panasonic Mobile Communications Co., Ltd. 600, Saedo-cho, Tsuzuki-ku, Yokohama, 224-8539, Japan

1. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1. Purpose of the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.2. Structure of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.3. Servicing Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

2. GENERAL DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.2. Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.3. Handportable Main Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

3. OPERATING INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.2. Liquid Crystal Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.3. Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.4. Concept of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.5. Alpha Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3.5.1. Character Set / Key Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3.5.2. Editing Alpha Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.6. Features Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.7. Incoming Call Line Identification (CLI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.8. Public Man Machine Interface (MMI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.8.1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.8.2. Reading the Phonebook Memory Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.8.3. Presentation of IMEI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.8.4. Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.8.5. Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.8.6. Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.8.7. Call Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

3.8.8. Telecommunication Services used for Public MMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

3.8.9. Dial Divert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3.8.10. Call Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3.9. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

3.10. Important Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

3.11. Security Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

3.12. Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

4. TECHNICAL SPECIFICATIONS

4.1. Tx Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.1. Frequency Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1.2. Modulation Phase Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.3. Output RF Spectrum due to Modulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.4. Output RF Spectrum due to Switching Transients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.5. Spurious Emissions at Antenna Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.6. Residual Peak Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

4.2. Rx Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.2.1. Sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

5. TECHNICAL DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.1. RF Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.1.1. RF Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . .5-1

5.1.2. RF Function Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.1.3. Functional Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.2. Baseband Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.2.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.2.2. Digital Baseband Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

5.2.3. Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.3.4. Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.3.5. CPU Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.3.6. LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.3.7. Real Tim Clock (RTC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.3. Audio System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

5.3.1. Voiceband Baseband Codec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

5.3.2. Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

5.3.3. Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

5.3.4. Loud Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

5.4. Power Management Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

5.4.1. Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

5.4.2. Regulator Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

5.4.3. Voltage Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

5.5. Battery Charging and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

5.5.1. Charging Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

5.5.2. Deeply Discharged Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

5.6. Test Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

5.6.1. Test Point Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

6. DISASSEMBLY / REASSEMBLY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

6.1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

6.1.1. Call Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . 6-1

6.2. Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

6.3. Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

7. REPAIR PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

7.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

7.2. Lead Free (PbF) solder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

7.3. External Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

7.3.1. General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . 7-1

7.4. Test Equipment Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

7.4.1. Equipment Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . 7-4

8. SOFTWARE DOWNLOAD & ADJUSTMENT PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

8.1. Service Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

8.2. MMI Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

8.3. Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

8.3.1. Equipment Setting for TX/RX adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

8.3.2. Main Subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

8.3.3. Test Operation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

8.3.4. Enter Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

8.3.5. TX Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

8.3.6. RX Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

8.3.7. Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

9. REPLACEMENT PARTS LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

9.1. Case and Cover Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

9.2. Main PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

10. BLOCK DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

10.1. Baseband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

10.2. RF Band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

11. CIRCUIT DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-1

11.1. Baseband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-1

11.2. RF Band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-2

11.3. Analog Baseband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-3

11.4. Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-4

12. LAYOUT DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

12.1. Main PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-1

iii

1. INTRODUCTION

WARNING

The equipment described in this manual contains polarised capacitors utilising liquid electrolyte. These devices are entirely safe provided that neither a short-circuit nor reverse polarity connection is made across the capacitor terminals. FAILURE TO OBSERVE THIS WARNING COULD RESULT IN DAMAGE TO THE EQUIPMENT OR, AT WORST, POSSIBLE INJURY TO PERSONNEL RESULTING FROM ELECTRIC SHOCK OR THE AFFECTED CAPACITOR EXPLODING. EXTREME CARE MUST BE EXERCISED AT ALL TIMES WHEN HANDLING THESE DEVICES.

Caution

The equipment described in this manual contains electrostatic devices (ESDs). Damage can occur to these devices if the handling procedures described in Section 4 are not adhered to.

Caution

This equipment may contain an internal battery in addition to the external battery packs. These batteries are recyclable and should be disposed of in accordance with local legislation. They must not be incinerated, or disposed of as ordinary rubbish.

1.1. Purpose of the Manual

This Service Manual contains the information and procedures required for installing, operating and servicing the Panasonic GSM Personal Cellular Mobile Telephone system operating on GSM Digital Cellular Networks.

1.2. Structure of the Manual

The manual is structured to provide service-engineering personnel with the following information and procedures:

1. General and technical information - provides a basic understanding of the equipment, kits and options, together with detailed information for each of the major component parts.

2. Installation and operating information - provides instructions for unpacking, installing and operating the equipment.

3. Servicing information - provides complete instructions for the testing, disassembly, repair and reassembly of each major component part. Step-by-step troubleshooting information is given to enable the isolation and identification of a malfunction, and thus determine what corrective action should be taken. The test information enables verification of the integrity of the equipment after any remedial action has been carried out.

4. Illustrated parts list - provided to enable the identification of all equipment components, for the ordering of spare / replacement parts.

1.3. Servicing Responsibilities

The procedures described in this manual must be performed by qualified service engineering personnel, at an authorized service centre. The service engineering personnel are responsible for fault diagnosis and repair of all equipment described in this manual.

– 1-1 –

2. GENERAL DESCRIPTION

2.1. General

This section provides a general description and kit composition details for the GSM Handportable Telephone System and optional kits.

2.2. Features

The Panasonic Telephone Model A100 is a high performance, small, light, handset for business and domestic use. The following features are provided:

■ Dual Codec, which includes Full Rate and Enhanced Full Rate (EFR) Speech Codec.

■ Triple Band, E-GSM 900 and PCS 1800 /1900 operation.

■ Tegic T9 Text Entry.

■ Voice Ringer.

■ Desktop handsfree function comprising integral echo cancellation and noise suppression.

■ Wireless Application Protocol (WAP) Browser.

■ Backup Battery.

■ Downloadable polyphonic melody ring tones.

■ Clock, Calculator and Currency Converter.

2.3. Handportable Main Kit

Main Unit

2 Battery

Battery Cover

Travel Charger

Figure 2.1: Handportable Main Unit Kit Contents

– 2-1 –

3. OPERATING INSTRUCTIONS

3.1. General

This section provides a brief guide to the operation and facilities available on the telephone handset. Refer to the Operating Instructions supplied with the telephone for full operational information.

3.2. Liquid Crystal Display

The telephone handset has a graphical chip on glass display. The following icons are available:

Status Icons

Figure 3.1: Liquid Crystal Display

Icon Description

The received signal strength indication – No CHPS; : Line1; : Line2 Indicated the battery level / Low Battery:

Displayed when the user is registered to a non-home network-roaming Displayed when call divert is enabled – No CPHS; : Line1; : Line2; : Line1 &

Line2 Displayed when phone lock is enabled

Displayed when an unread message is store or lights when message area is full Voice mail indicator Voice mail icon Indicated alarm is set

Displayed when vibration alert is enable Displayed when all tones or ring volume is off

– 3-1 –

3.3. Location of Controls

Receiver

Display

Phone Jack

Charger Connection

The Phone Jack can be used as data transmission port to perform download and test tasks.

– 3-2 –

3.4. Concept of Operation

There is a close relationship between the Select keys, Navigation key and display.

Hello !

1 / 0 5 / 0 21 8 : 1 4

NamesMenu

Main Display

Right Hand SelectionLeft Hand Selection Area

Soft Key

Navigation key

Send and answer Key

Power / End Key

Navigation Key: Moving up and down through the options in the display area. In idle mode, pressing to enter Own Menu. Own menu is a short cut to access your favourite menu. You can set it the personalize.

Soft keys: Perform the functions indicated by text shown on the LCD screen. In idle, long press left soft key to enter Messages, long press right soft key to enter Profile Mode List.

Numeric key pads: Long Press to enter a "+" or "P". When you need to dial an extension number, dial the phone number firstly then longer press to add a "P" and enter the extension number.

Send/Answer Key: Make a call or answer a call, In mode, check the last dialled list.

Power/End Key: To end a call return to idle mode, return to previous menu or reject an

incoming call, Long press it to switch the phone on/off.

In idle, long press to active Browser.

In idle, long press to switch the Mute Mode on and off.

– 3-3 –

3.5. Alpha Entry

3.5.1. Character Set / Key Assignments

Alpha entry is used to enter alphanumeric characters in to the Phonebook, Short Message and Greeting Message areas.

Alphabetic, small / capital letter mode :

Key 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.

11 / ( ) <=>% 22äà

a / A d / D

33éè 4

g / G j / J

55 66öñ

m / M

77ß

p / P t / T

88üù 9z9æøå

w / W

∗∗ ΘΛΓ∆ ΞΠΣΦ

0 Space 0 . , ? ! + - : ¿ ¡ " ' ; _ #T9

on/off mode

T9 mode :

Key 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.

b / B e / E

h / H k / K

n / N q / Q

u / U x / X

Space # £ $ ¥ ¤ @

c / C f / F

i / I l /L

o / O r / R s / S

v / V y / Y

4ì

Ω

§^I

1/()<>[]{%}~&

∗

∗ Γ∆ΘΛΞΠΣΦΨ Ω

Space .0?,!+-=:¿¡"';_

T9 on/off mode $£¥@¤Space # \ § ^ |

T9 Editor Sequence :

Key T9 Editor

Sequence

<Send>

• Key 1,2,3,4,5,6,7,8,9,0 long press provides corresponding numbers.

• All other keys are used for Tegic T9 intelligent text mapping.

• TC : Traditional Chinese; SC: Simplified Chinese; BPMF : Input method of traditional Chinese

• The thirteenth character of Key 0 only exits in SMS editor.

• The Thai multitap only exists when Thai language exist and the mapping switch on it.

Thai

Tegic mode

T9 on T9 off T9 on T9 off Abc abc ABC 123 BPMF T9 off Abc abc ABC 123 Thai

1. 2. 3. 4. 5. 6.

T9 AbcT9abc

T9 ABC

123 BPMF 123 BPMF 123 BPMF

Stroke_TC Stroke_TC Stroke_TC

Stroke_TC

PinYin PinYin PinYin

PinYin

Stroke_TC Stroke_TC Stroke_TC

Stroke_TC

– 3-4 –

3.5.2. Editing Alpha Entry

Pressing will move the cursor up or down one line. Pressing will move the cursor left or right one character. When the cursor is moved over a character and another key pressed will insert the new character. Pressing will delete the character to the left of the character.

3.6. Features Structure

Feature Set Listing

1 Telephone Functionality

Display and Lighting

LCD Display

Received Signal Strength Indication Battery Status Icon Call Processing Signal Indication Dialled Number Indication Last Dialed Digit Clear/Entire Line Clear Own Telephone Number Indication Service/No Service Indication Country/PLMN Indication Service Provider Indication Roaming Indication SMS Ariving Indication SMS Overflow Indication Vibration Mode Status Indication Lock Status Indication (Keypad Lock) Greeting Message Editing

PIN Greeting Animations Power On/Off Animations Clock Alarm Indication Show Time & Date

Back-lighting

LCD Backlight Keypad Backlight Incoming Call Backlighting

– 3-5 –

Security

Access Codes

PIN Check Change PIN FDN Mode (On/Off)

ME Personalization

Network Lock Network Subset Lock Service Provider Lock Corporate Lock SIM Lock

PUK PIN2 PUK2 Phone Code

Multi Network Lock Sound Settings

Ring Tone/Melody (15 Ringtones predefined, 5 editable) Ring Volume Control (1-5) Alert Type

Keypad Tone

Service Tone

Ring Only Ring Once

Vibration Only Vibration and Ring

None

On (Individual Key Sounds: DTMF tones) Off (No Keypad Sound)

Network Found Warning Tones (for low battery, etc.)

– 3-6 –

Phone Parameters

Greeting Message Own Number Language Any-key Answer (On/Off) Auto Answer (On/Off) Illumination (On/Off) Redial Reset Setting to Default My Phonebook Hot Key Dial (On/Off)

Clock Setting

Set Time Set Date

Key 1 to 9 assigned to the Phone-number in SIM or ME records from 1 to 9, press <Send> to dial out

Display Format

Languages/Fonts/Bitmaps

Fonts & Bitmaps Character Set Definition, Mapping & Decoding Text String Translation For all languages Full GSM Character Set

Network Services (Requires Carrier Protocol Stack Support)

Call Diverting

Divert Always Busy No Reply Unreachable Cancel All

Call Barring

All outgoing Calls Outgoing International Calls Outgoing International Calls, Except Home All Incoming Calls All Incoming Calls When Roaming Cancel All Change barring Password

– 3-7 –

Call Waiting

Enable Disable

Network Selection

Network Select Auto/Manual Selection Preferred List Band Select

Line Identification

Calling Line Identification Presented (CLIP) Calling Line Identification Restricted (CLIR) Connected Line Identification Restriction (COLP) Connected Line Identification Restriction (COLR)

In-Call Menu (Requires Protocol Stack Support)

Call on Hold/Swap Answer Second Call Display of Change Advice Information Multiple Call

Having Private Conversion With One Participant Dropping One Participant

SMS (Requires Carrier and Stack Support)

UCS2, 8 Bit Encoding support Read Message

Header Display

Message Number Message Status

View Message

Sender's Phone Number (If Sent) Date And Time Message Received Message Text EMS Picture Message EMS Sound Message

Text Reply

Change SMS Center Number Send Message Save Message

– 3-8 –

Delete Message Extract Number From Message Recognition of phone number Send (Resend Message Already Sent) Edit Message

Write Messages

Send Insert Predefined Text Insert Picture/Melody (EMS MO) Save and Send Message Save Only Auto capital letter in the beginning of string input

Predefined Text (15)

Edit Preset Message Clear Preset Message to Empty

Setup

Call Records

Service Center Number

Store SMS Center Number

Edit SMS Center Number Message Type Reply Path Status Report Validity Period

Broadcast

Read Messages Save Messages Receive (Enable/Disable) Channel List (scan up to 5 channels in parallel)

Enter New Channel

All Channels (Enable/Disable) Language Preference

Missed Calls (Number: 20)

Display Number, Name (if available), Date and Time Edit, Dial or Save Number Delete Number From List

– 3-9 –

Received Calls (Number: 50)

Display Number, Name (if available), Date and Time Edit, Dial or Save Number Delete Number From List

Dialled Calls (Number: Minimum to 50)

Display Number, Name (if available) Edit or Save Number Redial Number Delete Number

Call Time

Last Call Time Total Sent Total Received Reset Times

Call Cost (Requires Protocol Stack Support)

Last Call Cost Total Cost Max Cost Reset Counters Set Max Cost Price/Unit

GSM 2.30 Public MMI and GSM 2.90 USSD

2 Optional Network Service (Requires Carrier and Protocol Stack Support)

SIM Toolkit

Class 1 (SIM Content Update) Class 2 (SMS Proactive SIM) Class 3 Send USSD

– 3-10 –

3 Applications

Phonebook

Phonebook Name and Number Storage

ADN (Depends on SIM, Max 255) FDN (Number of entries Max 50)

Own Number Service Dialling Number

Dialling From Phonebook Phonebook Options

Edit Phonebook Number and Name Erase Phonebook Number and Name Speed Dialling (1-9) Grouping (5)

- Friends

- Colleagues

- Family

- Others

- VIP

Calculator Currency Converter World Clock

Select time zone from 24 time zones. Set Time Set Date Daylight Saving On/Off Time Format

Date Format Melody Composer (Max. 5) Wall Paper in Idle Mode (10 Default; size: 112 x 40) Melody Manager (15 default melody, 5 Composed)

Pre-View all downloaded and composed ring tones

Set to Ringer Tone

Games

Hitting Mouse

Memorize

– 3-11 –

4 Miscellaneous

Battery Management

Accessory Support Alpha-numeric Input

T9 Smart input version 5.0

Low Battery Warning Power Off Indication Charging Status

Alpha Mode Numeric Mode

English: Predictive input Chinese:

1. Bopomofo (for Traditional Chinese)

2. Pinyin (for Simplified Chinese)

3. Stroke Traditional Chinese

4. Stroke Simplified Chinese

– 3-12 –

3.7. Incoming Call Line Identification (CLI)

When a call is received the last eight digits of the CLI information is matched with the phonebook Therefore an incoming call could be matched to the wrong phonebook entry.

3.8. Public Man Machine Interface (MMI)

3.8.1. General

It is possible to operate all GSM telephones in the same way using the Public MMI. The following operations will work with all GSM telephones. However, this information is restricted to those operations supported by the telephone.

The * and # in the following procedures should be replaced by and respectively. Also <SND> and <END> should be replaced with and keys.

3.8.2. Reading the Phonebook Memory Location

# <MEMORY LOCATION> Leading zeros can be left out of the location number, e.g. 007 can be 7.

3.8.3. Presentation of IMEI

* # 0 6 #

3.8.4. Security

Change PIN * * 0 4 * <OLD PIN> * <NEW PIN> * <NEW PIN> # Change PIN2 * * 0 4 2 * <OLD PIN2> * <NEW PIN2> * <NEW PIN2> # Unblock PIN * * 0 5 * <PIN UNBLOCKING KEY> * <NEW PIN> * <NEW PIN> # Unblock PIN2 * * 0 5 * <PIN2 UNBLOCKING KEY> * <NEW PIN2> * <NEW PIN2> #

3.8.5. Call Hold

Place a Call on Hold 2 <SND> Recall a Held Call 2 <SND> Make a Second Call <TELEPHONE NUMBER>?<SND> Swap between two Held Calls 2 <SND> End Held Call 0 <SND> End Active Call 1 <SND> Reject Incoming Call 0 <SND>

3.8.6. Call Waiting

Enable Call Waiting *43 * <SND> Disable Call Waiting #43 * <SND> Call Waiting Status * # 4 3 * # <SND>

– 3-13 –

3.8.7. Call Line Identification

Feature Service Code Calling Line Identification Presentation (CLIP) 30 Calling Line Identification Restriction (CLIR) 31

Connected Line Presentation (CLOP) 76 Connected Line Restriction (CLOR) 77

Enable * <SERVICE CODE> * # (SND> Disable # <SERVICE CODE> * # (SND> Temporary Suppress Identification # 31 # <TELEPHONE NUMBER> <SND> Temporary Display Identification * 31 # <TELEPHONE NUMBER> <SND>

3.8.8. Telecommunication Services used for Public MMI

Teleservice

Service MMI Service Code All teleservices 10 Telephony 11 All data teleservices 12 Facsimile services 13 Short Message Service (SMS) 16 All teleservices except SMS 19 Voice group service 17

Bearer Service

Service MMI Service Code All bearer services 20 All asynchronous services 21 All synchronous services 22 All data synchronous services 24 All data asynchronous services 25 All dedicated packet access 26 All dedicated PAD access 27

– 3-14 –

3.8.9. Dial Divert

Call Divert Type Service Code Divert all calls 21 Divert all calls if busy 67 Divert all calls if no reply 61 Divert if not reachable 62

Set Call Bar * * <SERVICE CODE> * <FORWARD TELEPHONE NUMBER> * (Except "No Reply") <TELECOMMUNICATION SERVICE> # <SND>

Set "No Reply" Call Bar * * <SERVICE CODE> * <FORWARD TELEPHONE NUMBER> *

<TELECOM' SERVICE> * <TIME TO RING (sec)>#<SND>

Clear # # <SERVICE CODE> * <TELECOMMUNICATION SERVICE> * # <SND> Status * * # <SERVICE CODE> * <TELECOMMUNICATION SERVICE> * # <SND> Clear all Call Diverts # # 002 #

3.8.10. Call Bar

Call Bar Type Service Code All outgoing calls 33 Outgoing International calls 331 Outgoing International calls except those to the PLMN 332 All incoming calls 35 Incoming international calls when roaming 351

Set * <PASSWORD> * <TELECOMMUNICATION SERVICE> # <SND> Clear # <TELECOMMUNICATION SERVICE> # <SND> Status # <TELECOMMUNICATION SERVICE> # <SND> Clear all Call Bar Type # 330 * <PASSWORD> # <SND> Change Call Bar * * 03 * * <OLD PASSWORD> * <NEW PASSWORD> * <NEW Password PASSWORD # <SND>

– 3-15 –

3.9. Troubleshooting

The user is given the following information and advised to contact the dealer if the problems persist:

Problem Cause Remedy

Telephone will not switch on Check that the battery pack is fully charged

and correctly connected to the telephone.

Extremely short battery life for a new battery pack

Short battery life for an old battery pack The battery level indicator

does not light when charging

Calls cannot be made

Calls cannot be made from Fixed Dial Store

The network in use and the condition of the battery pack can affect battery life.

The battery pack was worn out. Replace with a new one.

If a battery is deeply discharged it will take a short time before there is sufficient power in the telephone to light the battery level indicator .

The telephone is locked. Unlock the telephone. Outgoing calls are barred. Disable the outgoing call barring

The telephone is not registered to a network.

Avoid areas of poor reception. Ensure batteries fully charged.

Leave to charge for several minutes in temperatures between +5 °C and +35 °C

(Phone Option: Security: Call bar). Move to a coverage area and operate the

telephone after it has registered with a network.

Check that SIM supports Fixed Dial Check if the Fixed Dial is switched on (Phone Operation: Security: Fixed Dial). Check the telephone number is stored in the Fixed Dial.

Calls cannot be received

Emergency calls cannot be made

be recalled

The telephone is not switched on.

Incoming calls are barred. Disable the incoming call barring (Phone

The telephone is not registered to a network.

User's phone is not in a GSM coverage area.

The telephone is locked. Unlock the telephone.Telephone numbers Cannot Fixed Dial is switched on Switched off Fixed Dial

Switch the telephone on.

Option: Security: Call Bar). Move to a coverage area and operate the

telephone after it has registered with a network.

Check that the antenna symbol is displayed. Move to a coverage area and operate the telephone when the antenna symbol is displayed.

(Phone Option: Security: Fixed Dial).

– 3-16 –

3.10. Important Error Messages

The following table is a list of error messages that may occur during use of the telephone, with a description and suggested course of action:

Error Message Explanation / Remedy

Area not Allowed Roaming in the selected area is not allowed. Network not allowed Roaming with the selected network is not allowed. Security Failure The network has detected authentication failure because the SIM is not registered with

that network. Contact the Service Provider.

SIM Blocked The SIM is blocked because the wrong PUK has been entered 10 times.

Contact the Service Provider.

SIM Error The telephone has detected a problem with the SIM. Switch the telephone off and then

back on. If the message does not disappear, contact the Service Provider.

Message Rejected Store Full

PIN2 Invalidated The PIN2 is blocked permanently because the wrong PUK2 has been entered 10

Warning Store Full Continue?

A message has been received but the message store is full. To receive messages, delete some of the currently stored messages.

times. Services controlled by PIN2 cannot be used. Contact the Service Provider. The message area is full. New messages cannot be stored unit some of the currently

stored messages are deleted.

3.11. Security Codes

Code Type Number or Digits Description

Personal Identification Number (PIN)

PIN2 4 to 8 Controls memory security. Supplied by the service provider.

PIN/PIN2 Unblocking Key

(PUK/PUK2) 8 Used to unblock PIN and PIN2. A PIN or PIN2 will become

4 to 8 Controls SIM security. Supplied by the service provider.

Supplied by the service provider.

blocked if the wrong PIN or PIN2 is entered three times. When the blocked PIN or PIN2 is unblocked, a new PIN or PIN2 must be entered. If the wrong PUK or PUK2 is entered 10 times, the cursor SIM will be unusable.

Password 4 Controls the call bar function. If the wrong password is

entered three times, this service will be revoked. Supplied by the service provider.

Phone lock Code 4 to 8 Controls telephone security.

– 3-17 –

+ 53 hidden pages