Palm PRE PLUS User Manual

User Guide

Intellectual property notices

Recycling and disposal

© 2010 Palm, Inc. All rights reserved. Palm, Pre, Synergy, Touchstone, webOS, and the Palm and Pre Plus logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook

is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or its affiliates. Doc View and PDF View are provided by Documents To Go

, a product of DataViz, Inc. (dataviz.com). All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Patent pending. This product also is licensed under United States patent 6,058,304.

Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited-usage data plan is strongly recommended, or additional data charges may apply.

Open Source License information

You can view the Open Source License terms on your phone. Tap the center of the gesture area, and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF

View and then tap Open Source Information.pdf.

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit palm.com/environment or recyclewireless.com/.

As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.

v. 1.0

You can also view the file on your computer. Connect your phone to your computer with the

USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the

removable drive name for your phone. To locate the drive, do the following for your operating system:

•Windows Vista/Windows 7: Open Computer.

•Windows XP: Open My Computer.

•Mac: Open Finder.

• Linux (Ubuntu): The drive is displayed on the desktop.

• Other Linux distribution: The location of the drive may vary by system.

After you open the drive, double-click the file Open Source Information.pdf.

Chapter 1 Welcome

6Your Palm® Pre™ Plus phone 7What’s in the box? 8 Where can I learn more?

Chapter 2 Basics

10 Get to know your phone 14 Set up your phone 17 Charge the battery 19 Turn the phone on/off 21 Use gestures: tap, swipe, drag, flick, pinch 26 Open applications 28 Work with applications 32 Enter and save information 35 Use the menus 37 Search to find info and make calls 38 View and respond to notifications 39 Update the software on your phone 41 Use App Catalog to shop for new applications 44 Copy files between your phone and your computer

50 I want to keep using my current desktop app and

sync with an online account on my phone

51 I don’t need to sync, but I do want a copy of my data

backed up somewhere besides my phone

51 I’d rather sync directly with my computer

Chapter 4 Phone

54 Make calls 57 Receive calls 58 Use voicemail 58 What can I do during a call? 61 What’s my number? 62 View your call history 62 Save a phone number to Contacts 63 Use a phone headset 64 Customize phone settings

Chapter 5 Email, text, multimedia, and instant messaging

70 Email 81 Messaging

Chapter 3 Data transfer

48 Data transfer overview 48 How do I get data from my old phone? 49 How do I get data off my computer? 50 I’m already using Google, Facebook, Yahoo!, and/or

Exchange. How do I sync data?

Chapter 6 Contacts, Calendar, and other personal

information

92 Contacts 102 Calendar 109 Tasks

Contents 3

113 Memos 115 Clock 116 Calculator 117 Facebook

Chapter 7 Photos, videos, and music

120 Camera 120 Photos 125 Videos 127 YouTube 128 Music 131 Amazon MP3

Chapter 8 Web and wireless connections

136 Wi-Fi 139 Location Services 140 Web 145 Google Maps 146 AT&T Navigator 150 YPmobile 152 Bluetooth

wireless technology

Chapter 9 Documents

156 Doc View 159 PDF View

Chapter 10 Preferences

Chapter 11 Troubleshooting

178 For users of other Palm® devices 178 Battery 182 Screen and performance 184 Phone 185 Hands-free devices 186 Synchronization 188 Sending and receiving data in Email, Messaging, and

Web 188 Email 189 Messaging 190 Wi-Fi 190 Web 191 Calendar and Contacts 191 Camera 192 Amazon MP3 192 Transferring information between your phone and

your computer 193 Backing up and restoring data 193 Updates 194 Transferring information from another Palm

webOS™ platform phone 194 Third-party applications 195 Making room on your phone

Terms

Online accounts available for Palm® webOS™ phones

4Contents

164 Backup 167 Remotely erase your Palm profile account 167 Date & Time 168 Device Info 171 Regional Settings 172 Screen & Lock 174 Sounds & Ringtones

Specifications

Regulatory and safety information

Index

Welcome

Congratulations on the purchase of your Palm® Pre™ Plus phone.

In this chapter

6Your Palm® Pre™ Plus phone 7 What’s in the box? 8 Where can I learn more?

Chapter 1 : Welcome 5

Yo u r P a l m® Pre™ Plus phone

In one compact and indispensable device, you now have all of the following:

• An advanced wireless phone running the Palm

• A full suite of organizer applications: Contacts, Calendar, Memos, and

Ta s k s

• High-speed data with GPRS/EDGE and 3G (UMTS/HSDPA) support

• Wi-Fi capability

• A 3-megapixel digital camera

• GPS functionality

• Integrated text, multimedia, and instant messaging (IM)

• Tools to view and manage Microsoft Office and Adobe PDF files

Yo ur Pa lm operating system, the Palm

Pre™ Plus phone puts Palm’s new multitasking, gesture-based

webOS™ platform, inside a small, beautiful device with a keyboard that you can slide out whenever you need it. Here are a few highlights of your new phone.

webOS™ platform

For example, suppose you have a Google account for personal email, contacts, and calendar events, and an Exchange account for your corporate email, contacts, and events. The Email, Contacts, and Calendar applications on your Pre Plus phone all provide a kind of view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars, and the single inbox for your email in Contacts, Calendar, and

Email.

NOTE See Online accounts available for Palm® webOSTM phones for the current

list of online accounts that you can set up on your phone and for information about the behavior of these accounts.

Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see

Messaging.

Gestures: On your Pre Plus phone, you make calls, move around, and

manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see Use gestures: tap, swipe, drag, flick, pinch, and go to

palm.com/support to see animations that demonstrate these gestures. The

introductory piece in your Pre Plus phone’s box has a detachable gesture guide to put in a pocket and consult when you need to—you won’t need it very long.

Multitasking: You can have many applications open at once and easily

move among them. Go to the Launcher to open apps. See the lineup of your open apps in Card view. Tap an app to bring it into the foreground and work with it. For more information, see Open applications. You can also send email or surf the web while on a call.

The Palm

Synergy™ feature: The Palm® Synergy™ feature on your Pre

Plus phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.

6Chapter1:Welcome

Universal search: Need to call Ed? Just slide out the keyboard and type ed.

If he’s listed in your Contacts, you can get his numbers from the search results. Tap a number and you’ve made the call. Search works just as fast when you need to search the web. For more information, see Search to find

info and make calls.

Sync: Your Pre Plus phone gives you synchronization without a cable. You

can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the web because a copy of your data is stored on the device.

Yo ur Pa l m p ro fi l e : When you set up your phone, you create a Palm profile.

Your profile gives you access to services like automatic updates and automatic, frequent backups of any of your info that is stored only on your phone and isn’t synchronized with an online account.

WARNING Refer to Regulatory and safety information for information that helps

you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury, or death.

What’s in the box?

All of the following items are included in the phone box:

Print material

• Quickstart guide

• Services Guide

• Palm warranty

• End User License Agreement

Hardware

• Palm Pre Plus phone and pouch

• USB cable

• AC charger

• 3.5mm headset

Chapter 1 : Welcome 7

Where can I learn more?

• On-device Help: Read short how-tos and watch animations on your new

phone.

To view all Help: Open Help . To view Help topics for a single application: Open the application,

open the application menu, and tap Help.

• Online support from Palm: Visit palm.com/support to edit your Palm

profile, watch how-to animations, access a tool to help you export data from your desktop to your new phone (the Data Transfer Assistant, or DTA), and read comprehensive information about your phone.

• Online tutorial: Visit att.com/tutorials to access interactive tutorials that

contain step-by-step instructions and screenshots to help you set up your phone and services. Be sure to select Manufacturer: Palm and Model:

Pre Plus from the drop-down menus.

• Customer service from AT&T: For questions about your mobile account

or features, contact AT&T customer care.

8Chapter1:Welcome

Basics

You’re about to discover the many things about your

Palm

Pre™ Plus phone that can help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours.

But first, take the few easy steps in this chapter to set up your phone and get it running. Then learn about the key features that make moving around on your phone and accessing your information easy: gestures, menus, search, notifications, and more.

In this chapter

Chapter 2 : Basics 9

Get to know your phone

Slide out the keyboard

• Hold the phone as shown below and gently push up.

Front view

10 Chapter 2 : Basics

1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See To u c h s c r e e n . 3 Vo lu me 4 Gesture area: Make the back gesture and begin other gestures here. 5 Microphone 6 Keyboard: See Use the keyboard. 7 Charger/microUSB connector

IMPORTANT Be careful not to scratch, crush, or apply too much pressure on the

touchscreen. Do not store your phone in a place where other items might damage it.

Do not use harsh chemicals, cleaning solvents, or aerosols to clean the

phone or its accessories.

Keyboard

1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on

the keys (see Enter alternate keyboard characters), or to move the cursor (see Tex t se lec tio n

gestures).

2 Shift: See Enter uppercase letters. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are

composing) or to accept information you entered in a field (see Enter information in a field).

6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See

Enter characters from the symbols table.

To u c h s c r e e n

1 Application name: Displays the name of the currently open application. Drag down over

the app name to open the application menu.

2 Launcher: See Open an application in the Launcher. 3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden. 4 Quick Launch: See Open an application in Quick Launch. 5 Connection icons: Show the status of wireless service connections and battery strength

(see Icons in the title bar). Tap the icons to open the connection menu.

6 Page indicators: Show how many Launcher pages are to the right or the left of the

currently displayed page. Swipe left or right on the screen to see other pages.

7 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap

the bottom of the screen to view notification details (see View all your notifications).

Chapter 2 : Basics 11

Icons in the title bar

Table 1. Title bar icons and descriptions

You can monitor the status of several items using icons in the area at the top of the phone screen:

Table 1. Title bar icons and descriptions

Item Description

The battery is being charged.

The battery is fully charged.

The battery is low. See Charge the battery.

Airplane mode is turned on. This means that the phone,

Wi-Fi feature, and Bluetooth

wireless technology feature are off (incoming calls go to voicemail). See Tur n w ire le ss

services off (airplane mode).

Wi-Fi is turned on. The number of filled-in bars denotes signal strength. See Wi-Fi.

The phone is searching for a Wi-Fi network.

The phone is on. The number of filled-in bars denotes signal strength. See Turn wirel es s se rv ice s o n.

Your phone is connected to a GPRS data network. See I can’t

tell if data services are available.

Item Description

Bluetooth® wireless technology is turned on. See Bluetooth®

wireless technology.

A Bluetooth connection is in progress.

A Bluetooth connection has been made.

Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone conducts a universal search (see Search to find info and make

calls). If you are in an application such as Contacts or

Memos, your phone searches for items within the app that match the search term you entered.

Your phone is in roaming coverage. See Set roaming and

data usage preferences.

Call forwarding is turned on. See Turn call forwarding on/off.

TTY is turned on. See Enable TTY/TDD.

Your phone is connected to an EDGE data network. See I

can’t tell if data services are available.

Your phone is connected to a 3G (HSDPA or UMTS) data network. See I can’t tell if data services are available.

Your phone is on and connected to the AT&T network.

The phone is searching for the AT&T network.

The AT&T network is not available.

Your phone cannot detect or read your SIM card. You can call your national emergency number only. See Set up your

phone.

12 Chapter 2 : Basics

Back view

The back cover of your Pre Plus phone is compatible with the TouchstoneTM charging dock (sold separately).

Top view

1 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on

and off, replace the battery, or turn your device completely on and off. Turn your device completely off before you remove the battery.

2 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)

The ringer switch does not affect music or video playback sounds.

3 3.5mm headset jack

Bottom view

1 Camera flash 2 Camera lens 3 Speaker

* Back cover release

Chapter 2 : Basics 13

Set up your phone

Insert the SIM card

Your SIM (subscriber identity module) card contains information on your wireless account. To make calls or use your phone’s email or web features, you need to insert a SIM card

If you don’t have a SIM card, contact AT&T.

To take advantage of the high-speed data connection available on your phone, you may need to have a 3G SIM card. Check with AT&T for information.

WARNING You must remove the battery first whenever you insert or remove

the SIM card.

2 Slide your thumbnail or a credit card between the back cover and the

phone, starting at the bottom and moving halfway up one side until you hear the clasp (x) release.

3 Repeat step 2 to release the clasp (y) on the other side of the phone.

1 Press and release the back cover release.

14 Chapter 2 : Basics

4 Lift off the back cover.

5 Remove the battery by pulling the tab that appears at the top of the

battery.

6 Insert the SIM card.

WARNING You must remove the battery first whenever you insert or remove

the SIM card.

* Notch

7 Replace the battery. Make sure to leave the tab showing at the top of

the battery.

Chapter 2 : Basics 15

8 Position the back cover over the phone and gently press the two clasps

(a) located at the top corners. Then press the two clasps (b) halfway down either side of the phone.

TIP If your phone does not turn on after you insert the battery and press and hold

power, you may need to charge the battery (see Charge the battery).

Complete setup

9 Slide out the keyboard (see Slide out the keyboard), and then press the

two clasps (c) at the bottom corners.

1 Press and hold the power button on the upper-right corner of your

phone until you see the Palm

logo on the screen (approximately five

seconds).

2 Follow the onscreen instructions to complete setup.

3 To create a Palm profile, enter a working email address and select and

answer a security question (see What is a Palm profile?).

NOTE If you have a Palm profile from an old webOS phone that you no longer

use, you can enter that profile email address and username to download that profile information to your new phone. But if you are still using the other phone, you must create a new Palm profile for your Pre Plus phone—you can’t use the same profile on two phones.

4 Your phone is ready to use. To learn how to make your first call, see

Make calls.

Verify your profile

After you finish setup, look for an email on your computer at the address you used for your Palm profile. If you don’t see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. Click the link in the email to do the following:

16 Chapter 2 : Basics

• Ve ri fy you r Pa lm profi le.

• Follow a link to learn about getting data like contacts and appointments

onto your phone from your desktop organizer software (see How do I get

data off my computer?).

What is a Palm profile?

Your Palm profile provides the following benefits:

• Automatic system and software updates are sent to your phone.

• A Palm profile account is automatically created for you on your phone. In

this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.

NOTE You cannot access Palm profile data on the profile website—you can

access the data on your phone only.

WARNING Use only batteries and chargers that are approved by Palm with your

phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in property damage, serious bodily injury, or death. Use of unapproved third-party power supply accessories may damage the phone and void the Limited Warranty for the product.

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone until the battery icon in the upper-right corner of the screen is full to ensure that the battery is fully charged.

• Info stored in your Palm profile account, as well as info you have in

applications on your phone (like Memos and Tasks), is automatically backed up to servers administered by Palm.

• If your phone is lost or stolen, open the web browser on your computer,

NOTE If you want to erase data on your phone while you are still in possession of

the phone—for example, before you give it to someone else—don’t do a remote erase. Instead, do a partial or full erase of the phone itself (see Erase data and reset

your phone).

For detailed information about your Palm profile, see Backup.

Although you create a Palm profile by entering a valid email address, setting up a Palm profile is different from setting up email on your phone. To set up email, see Set up email. To change your Palm profile information after you set it up, see Update your Palm Profile settings.

Charge the battery

See Maximizing battery life for tips on making your battery’s power last longer.

1 On the right side of your phone, open the charger/microUSB

connector. This is easier to do if you slide the keyboard out first.

When the battery is very low, the battery icon in the upper-right corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green .

Chapter 2 : Basics 17

2 Connect the small end of the USB cable to the charger/microUSB

connector. The silver circle on the cable faces the front of the phone.

3 Connect the other end of the USB cable to the AC charger.

4 Plug the AC charger into a working outlet.

TIP You can also charge your phone battery by connecting your phone to your

computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm (sold separately) to your computer.

NOTE The back cover of your Pre Plus phone is compatible with the

TouchstoneTM charging dock (sold separately).

TouchstoneTM charging dock

Maximizing battery life

Battery life depends on how you use your phone. You can maximize the life of your battery by following a few easy guidelines:

• Charge your phone whenever you can. Charge it overnight. The battery

has a much longer useful life when it is topped off frequently than when it is charged after it is fully drained.

• Set your screen to turn off automatically after a shorter period of inactivity

(see Set the interval for turning the screen off automatically).

• Keep your battery away from direct sunlight and other sources of heat.

Temperatures over 113 degrees Fahrenheit (45 degrees Celsius) can permanently reduce the capacity and life span of any lithium-ion battery.

• As with any mobile phone, if you are in an area with no wireless coverage,

your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Tur n w ire l es s

services off (airplane mode)). You can forward calls to a different number

or let all calls be picked up by voicemail (see Tu rn ca ll fo rwa rd in g on /off ).

• The fewer wireless connections you have, the less power is required of the

battery. Turn on airplane mode when you don’t need to be wirelessly connected. Airplane mode turns off your connection to the AT&T network, and it also turns off Wi-Fi and Bluetooth. You can turn on Wi-Fi (see Wi-Fi) and Bluetooth (see Bluetooth when airplane mode is on.

• If you set up an email account in the Email application, set the interval to

automatically download email to every two hours or less frequently (see

Enter advanced account settings).

• Lower the screen brightness (see Change screen brightness).

• Use a Wi-Fi connection to download system updates and applications

from App Catalog (see Update the software on your phone and Use App

Catalog to shop for new applications). Downloads occur faster over Wi-Fi

than over an AT&T data connection, and thus use less battery power.

• Keep in mind that frequent use of instant messaging (IM) can reduce

battery life. Sign out of your IM account when you are not using it (see

Sign out of an IM account).

• Shut down the phone completely when you won’t be using it for an

extended period of time (see Turn everything (the screen and wireless

services) on/off).

wireless technology) separately

18 Chapter 2 : Basics

• If you do not frequently use applications that require GPS information,

turn off the settings in Location Services (see Location Services). Your phone prompts you to turn a service on if an application requires it temporarily.

• Buy an extra battery as a spare for periods of heavy use or long periods

when you cannot charge your phone. To purchase batteries that are compatible with your phone, go to palm.com/store and click Accessories for your phone.

• Press power . Drag up to unlock the screen.

Tur n th e ph one on /o ff

Your Pre Plus phone’s screen can be turned on and off separately from its wireless services (which are the Phone app, Wi-Fi app, and

Bluetooth app). This means you can wake up the screen to use just the

organizer features of your device (Calendar, Contacts, Tasks, Memos, and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

Turn the screen on/off

Turn the screen on and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and you must turn off all wireless services, but you want to look at your calendar.

To turn the screen on, do one of the following:

• Slide out the keyboard.

* Power

TIP You can also unlock the screen by dragging up from the gesture area across

the onscreen lock icon.

To turn the screen off, press power .

To save power, the screen dims automatically after a period of inactivity and then turns off. You can be on a call when the screen dims and turns off—this does not affect the call. To brighten the screen after it dims, tap the screen.

TIP You can set how long the screen stays on during a period of inactivity (see Set

the interval for turning the screen off automatically).

Turn wireless services off (airplane mode)

Airplane mode turns off your phone as well as the Wi-Fi and Bluetooth® wireless technology features. Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can’t browse the web, but you can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.

Chapter 2 : Basics 19

Do one of the following:

Turn wireless services on

• Tap the upper-right corner of any screen to open the connection menu.

Tap Turn on Airplane Mode.

• Press and hold power and tap Airplane Mode.

When your phone is in airplane mode, the airplane mode icon appears at the top of every screen, and Airplane Mode appears in the upper-left corner of the screen in the Launcher, Card view, and Phone. Your phone is not connected to any mobile network.

When you turn on your phone, it automatically connects to your mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).

BEFORE YOU BEGIN To use the phone, you must have an active SIM card

from AT&T inserted into your phone (see Insert the SIM card).

• If airplane mode is turned on, you need to turn it off before you can

connect to your mobile network. Tap the upper-right corner of any screen to open the connection menu. Tap Turn off Airplane Mode.

When your phone locates a signal, AT&T appears in the upper-left corner of the screen in the Launcher, Card view, and Phone, and the signal-strength icon appears at the top of the screen.

* These indicate that wireless services are off (airplane mode).

TIP When your phone is in airplane mode, you can turn the Wi-Fi and Bluetooth

features on individually (see Turn Wi-Fi on and off and Turn the Bluetooth feature

on/off). To turn your phone back on, you must turn airplane mode off.

20 Chapter 2 : Basics

* These indicate that wireless services are on.

When you are inside a phone coverage area, the bars on the signal-strength icon are filled in. If you’re outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.

Turn everything (the screen and wireless services) on/off

Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period. At those times, do one of the following:

Use gestures: tap, swipe, drag, flick, pinch

Gestures are an important, basic part of your phone. They’re easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two. Make gestures with the tip of your finger. Do not use your fingernail. Don’t bear down.

• Open Device Info and tap Reset Options. Tap Shut Down, and tap

Shut Down again.

• Press and hold power , and tap Power. Tap Shut Down/Swap Battery, and tap Shut Down.

NOTE When you turn everything off, the phone’s alarms, ringer, and notifications

are also turned off.

To see short animations illustrating how to do gestures, go to palm.com/

support or tap Clips in Help on your phone (see Open applications for

information on how to open Help).

You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen.

* Gesture area

When you’re working in an application, the gesture area displays a lighted bar in the center. The lighted bar also appears when you tap the center of the gesture area to maximize a card in Card view.

To turn both the screen and wireless services back on, press and hold

power .

Chapter 2 : Basics 21

Basic gestures

Ta p : Tap with the tip of your finger—not your fingernail. Tap fast and firmly,

and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do.

Tap the center of the gesture area to do the following:

For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that’s the only screen of that app that’s open, you minimize the app and go back to Card view.

In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.

• When you’re working in an application, tap the center of the gesture area

to see Card view. Card view shows you all the applications that are currently open, displayed as a series of cards (small active windows).

• When you’re in Card view, tap the center of the gesture area to maximize

the app in the center of the view.

Swipe: A swipe is most often a horizontal gesture, from right to left or left to

right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.

One kind of swipe you’ll use a lot: Back. Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you’re working in.

The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area. The forward gesture allows you to move forward through previously viewed web pages.

Drag: Drag is the gesture you make for a slow scroll up and down, such as in

a list, in a document, or on a web page. Slide your fingertip slowly along the surface—no need to bear down.

One kind of drag that you’ll use a lot brings up Quick Launch when you’re in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the

22 Chapter 2 : Basics

gesture area and the touchscreen, it seems to drag Quick Launch into view. To open one of the apps in Quick Launch, move your finger to its icon. When you see the app name appear, lift your finger. The application opens.

You also make the drag gesture as part of a drag and drop.

Flick: As its name tells you, this is a quick gesture, great for scrolling long

lists, documents, or pages. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list.

Scroll gestures

Scroll slow: Drag the screen in the desired direction.

Scroll fast: Flick the screen in the desired direction.

To close an application in Card view, flick the card up toward the top of the touchscreen. This is called throwing the card off the top of the screen.

In some applications, such as Email and Messaging, you can throw a list item off the side of the screen to delete the item.

If an application is maximized, you can flick up from the gesture area to the screen to minimize the app and display Card view. This is the up gesture. If you make the up gesture when Card view is displayed, you open the Launcher.

Chapter 2 : Basics 23

Stop scrolling: Tap or drag the screen while scrolling.

Zoom out/pinch in to decrease the size of items on the screen in Email,

Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and bring them together.

Zoom gestures

Zoom in/pinch out to increase the size of items on the screen in Email,

Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and spread them slowly apart.

Zoom in or out a fixed amount in Web, Photos, Doc View, PDF View:

Double-tap the screen.

24 Chapter 2 : Basics

Text se l e c t i o n g esture s

For information on working with text after you select it, see Cut, copy, and

paste information and Use the Select All and Copy All features.

Insert the cursor in a text field: Tap the location. See Cut, copy, and paste

information.

Select text when you can see a cursor: Tap the location to insert the

cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it.

Move the cursor: Tap the location to insert the cursor. Press and hold

Option . Place your finger anywhere onscreen and drag your finger in the

direction you want to move the cursor.

Select a paragraph of text: When you cannot insert a cursor in the text—

for example, on a web page or in an email message you received—the smallest amount of text you can select is a whole paragraph. Press and hold

Shift , and then tap a paragraph. Tap an adjacent paragraph to add it to

your selection (you can’t skip around). If you need to scroll down to select

Chapter 2 : Basics 25

the next paragraph, release Shift , scroll, press Shift , and tap the paragraph. Tapping any part of the highlighted selection deselects it.

Drag an item

Delete a list item

Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion.

The delete gesture is available in applications such as Email, Messaging, Tasks, Music, and Bluetooth. If you can’t delete a list item by throwing it, open the item and look in the application menu for a delete command.

Tap and hold the item, drag it, and then lift your finger to drop it. You get a visual cue that the item is ready to be dragged. For example, an icon in the Launcher is ready to be dragged when you see a halo around the icon. A card in Card view is ready to be dragged when it changes size and becomes transparent.

26 Chapter 2 : Basics

TIP To delete multiple list items, throw each one off the screen. If you get the

Delete confirmation prompt after throwing the first item, you don’t need to tap

it—just throw the second item, and the first deletion is confirmed automatically.

Open applications

You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time.

Open an application in Quick Launch

1 Drag up slowly from the gesture area to the screen.

Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher. To open an application from Quick Launch, just tap the icon.

* Quick Launch

Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar, and the Launcher. You can change the order of icons (except the Launcher icon) in Quick Launch (see Reorder Quick Launch icons), or swap in whatever applications you like (see Change the applications that appear in Quick Launch).

NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from

the gesture area to the screen that displays Card view.

2 Move your finger to the application icon. When you see the app name

appear, lift your finger. The application opens.

Open an application in the Launcher

The Launcher displays all your applications that are not in Quick Launch. The Launcher includes multiple pages, which you can organize to group apps the way you want (see Reorder Launcher icons).

1 If you’re in an app, tap the center of the gesture area to display Card

view.

When an application fills the whole screen, make the following gesture to display Quick Launch and open one of its applications.

Chapter 2 : Basics 27

2 In Card view, tap .

TIP You can also open the Launcher by flicking up twice from the gesture area to

the screen. If you are in Card view, just flick up once to open the Launcher.

To close the Launcher, do one of the following:

• Tap the center of the gesture area.

• Ta p .

• Make the up gesture: Flick up from the gesture area to the screen.

Open an application using search

1 Tap the center of the gesture area to display Card view.

3 To find the app you want, swipe up or down to see all the icons on a

page. Swipe left or right to see other pages.

1 The arrow indicates that you can swipe up to see partially or fully hidden icons. 2 Page indicators show that there are two Launcher pages to the right—swipe right to left

on the screen to see them.

2 Enter the name of or a keyword for the application (see Universal

search application keywords).

3 When the application icon appears in the search results, tap it.

Work with applications

Go up one level in an app (back gesture)

The back gesture takes you up one level from a detailed level to a more general view of the application you’re working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that’s the only screen of the app that’s open, you minimize the app and go back to Card view.

4 Tap the application icon.

28 Chapter 2 : Basics

To make the back gesture, swipe right to left anywhere in the gesture area.

Display all open applications (Card view)

Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order.

When an application fills the screen and you want to go to Card view, do one of the following:

• Tap the center of the gesture area.

Move among open applications

1 In Card view (see Display all open applications (Card view)), swipe left

or right on the screen to see other open apps.

2 Tap a card to maximize the application.

TIP You can also maximize the center card in Card view by flicking down from the

screen to the gesture area.

TIP You can set a preference to move among open apps without first going to

Card view (see Tu r n a dv an ce d g es tu re s o n/o f f).

• Make the up gesture: Flick up from the gesture area to the screen.

Reorder open cards

1 In Card view (see Display all open applications (Card view)), tap and

hold a card to further reduce the size of the cards.

TIP You can also tap anywhere on the screen around the cards to reduce the size

of the cards.

Chapter 2 : Basics 29

2 After the card becomes transparent, drag it to another position.

Close an application

• In Card view (see Display all open applications (Card view)), throw the

card off the top of the screen.

Change the applications that appear in Quick Launch

If Quick Launch contains five icons, you must remove an application from Quick Launch before you can add another one. You can remove any application except the Launcher.

1 Open the Launcher. Quick Launch appears at the bottom.

2 Tap and hold a Quick Launch icon, and after the halo appears around

the icon, drag it onto the Launcher.

30 Chapter 2 : Basics

3 Tap and hold an icon in the Launcher, and after the halo appears

around the icon, drag the icon onto the Quick Launch bar.

Reorder Quick Launch icons

You can change the position of any Quick Launch icon except the Launcher icon.

1 In Card view, tap and hold a Quick Launch icon.

2 After a halo appears around the icon, drag it to another location.

3 To move the icon to another page, drag it to the left or right edge of

the screen. Don’t release the icon until the new page appears.

Delete an application

You can delete applications that you installed on your phone.

1 While pressing and holding Option , tap the app icon.

Reorder Launcher icons

1 In the Launcher, tap and hold an icon.

2 After the halo appears around the icon, drag it to another location.

2 Ta p Delete.

TIP You can also delete an application you installed by opening the Launcher,

opening the application menu, and tapping List Apps. On the list of applications, tap and hold an app name or throw the app of the side of the screen, and then tap

Delete.

Chapter 2 : Basics 31

Enter and save information

Use the keyboard

1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on

the keys (see Enter alternate keyboard characters), or to move the cursor (see Tex t se lec tio n

gestures).

2 Shift: See Enter uppercase letters and Text selection gestures. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are

composing) or to accept information you entered in a field (see Enter information in a field).

6 Sym: See Enter characters from the symbols table.

Enter uppercase letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

• Press Shift and press the letter key. The Shift symbol appears: . You

don’t need to hold down Shift while you press the letter key.

• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol

appears: .

• Turn off Caps Lock: Press Shift .

Enter alternate keyboard characters

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

• Press Option and press the key for the character. The alternate

character symbol appears: . You don’t need to hold down Option while pressing the second key.

• Enter a series of alternate characters: Press Option twice to turn on

Option Lock. The Option Lock symbol appears: .

• Turn off Option Lock: Press Option .

Enter passwords

You can see each character of a password only as you enter it, so be careful. Be sure Caps Lock and Option Lock are off unless you need them. For information on how to enter characters, see Enter uppercase letters and

Enter alternate keyboard characters.

32 Chapter 2 : Basics

Enter characters from the symbols table

Table 2. Symbols and accented characters

You can enter symbols and accented characters that don’t appear on the keys by using the symbols table. See Symbols and accented characters for a list of the available symbols and accented characters.

1 Press Sym to display the symbols table.

2 Narrow the list by pressing the key that corresponds to the character

you want. For example, to enter an é, press e. See the table below for a list of corresponding characters.

TIP The symbols and accented characters are grouped according to their

similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a ¢ or other currency symbol, press Sym + h. Why? Because the alternate character on the H key is $.

TIP If you press the wrong key, press Backspace to return to the full list of

symbols and accented characters. You can then press another key.

3 Scroll to find the character you want.

4 Tap the character to insert it.

Press Sym and

to select…

press…

e or E é è ë ê ē É È Ë Ê € ¹ ¼ ½

h or H ¢ € £ ¥ ƒ

i or I í ì ï î Í Ì Ï Î ÷ ‰

j or J ¡

k or K :-) :-( ;-)

l or L ` ‘ ’ ‚ "

m or M μ

n or N ñ Ñ ¿

o or O ó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º “ ” „ < > « »

p or P ¶ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

q or Q \ ~ |

r or R ® ²

s or S ß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø |

t or T ™ ³ ¾

u or U ú ù ü û Ú Ù Ü Û [ ] { } < > « »

Symbols and accented characters

Table 2. Symbols and accented characters

Press Sym and press…

a or A á à ä â ã å æ Á À Ä Â Ã Å Æ ª ~ \ ` • ÷ ^ [] {} < >

b or B ~ \ ` • ÷ ^ [] { } < > « » Ø μ |

c or C © ç Ç ¢

d or D † ‡

to select…

«» Ø μ |

v or V ^

w or W ÷ ^ ±

x or X x ¤

y or Y ÿ ý Ÿ Ý ¥ [ ] { } < > « »

zž Ž •

, or _ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

. … ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

@° • Ø

Chapter 2 : Basics 33

Enter information in a field

You can enter information in a field by typing or by pasting previously copied information (see Cut, copy, and paste information).

Applications with text fields support the auto-correct feature. If the app recognizes a common misspelling, it auto-corrects the word. To cancel the auto-correction, press Backspace .

To accept the information you entered, do one of the following:

• Tap outside the field.

• Press Enter . If a screen contains multiple fields, pressing Enter accepts

the information you just entered and jumps the cursor to the next field.

• When you are done entering information on the screen containing the

field, make the back gesture to accept the information and back out of the screen (see Go up one level in an app (back gesture)).

Select items in a list

Lists enable you to select from a range of options. Lists are different from menus (see Use the menus), which give you access to additional features.

1 Tap the currently displayed option to open the list. For example, when

creating a new event in Calendar, tap 15 minutes before to display the list of reminder options.

Lists are hidden until you tap the currently displayed option for that list.

34 Chapter 2 : Basics

2 Tap the list item you want.

Cut, copy, and paste information

You can copy any selectable text, and you can cut any selectable text that you entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Tex t s el ect ion ges tu re s).

• Contacts: On the contact details screen, use Copy All to copy the contents

of the contact entry as plain text; or, on the contact edit screen, insert the cursor in a field and use Select All to highlight the contents of that field.

Save information

1 Select the text you want to cut or copy (see Text selection gestures).

2 Open the application menu and tap Edit > Cut or Copy.

3 Open the app and insert the cursor where you want to paste the text

(see Text selection gestures).

4 Open the application menu and tap Edit > Paste.

TIP You can also use keyboard shortcuts to cut, copy, and paste. After selecting

the text or inserting the cursor, press and hold the gesture area until a light appears under the surface of the gesture area, and press X (cut), C (copy), V (paste), or A (copy/select all, in apps that support this feature). Pressing and holding the gesture area is sometimes call a “meta-tap.”

Use the Select All and Copy All features

Some applications offer a Select All menu item. For example, in Messaging, you can start or open a conversation, open the application menu, and tap

Edit > Select All. This saves the entire conversation as plain text, which you

can copy and then paste in a memo, email message, and so on.

In Memos, you can open a memo and use the Select All feature to highlight the full memo text, which you can cut or copy.

• On most screens, your information is saved automatically. Just make the

back gesture to close the screen (see Go up one level in an app (back

gesture)), and your info is saved at the same time.

• Your info is also saved if you minimize an app screen to a card and throw

the card off the top of the screen to close the app.

• On screens with a Done button, tap Done to save your information.

Use the menus

Most applications have an application menu hidden in the upper-left corner, which provides access to additional features. There is also a connection menu hidden in the upper-right corner, which provides access to wireless services.

Some applications have additional menus. For example, in Photos, tap an open picture and tap to display a menu of tasks you can do with the picture (see Photos).

To get the most out of your phone, it’s a good idea to familiarize yourself with the additional features available through the menus in various applications.

Some apps offer a Copy All menu item in addition to Select All. These features perform different text selection tasks.

• Email: In an open email message, use Copy All to copy the entire message

(including header info such as sender, recipient, and subject), or use Select All to select just the message body text (see Copy messages).

Open the application menu

The application menu contains items for the application you are working in, such as Cut and Copy, Preferences, Help, and other application-specific commands.

Chapter 2 : Basics 35

1 In an app, do one of the following:

• Drag down from the upper-left corner of the phone (above the

screen) onto the screen.

3 To close the menu without selecting an item, repeat one of the options

in step 1.

Open the connection menu

• Tap the application name in the upper-left corner of the screen.

2 Tap a menu item to open it. If a menu item displays a right-pointing

arrow , tap the item to display the submenu for that item—for example, tap the Edit menu item to open a submenu containing Cut, Copy, and Paste items. If you see a downward-pointing arrow at the bottom of the menu, scroll down to see additional menu items.

The connection menu lets you manage wireless services—the phone, Wi-Fi,

and Bluetooth

DID YOU KNOW? The connection menu also displays the current day and date

and the battery charge level.

wireless technology.

1 Do one of the following:

• Drag down from the upper-right corner of the phone (above the

screen) onto the screen.

• Tap the upper-right corner of the screen.

* Application menu

36 Chapter 2 : Basics

2 Tap a menu item to turn that wireless feature on or to display a list of

menu items for that feature (see Turn wireless services off (airplane

mode)). If you see a downward-pointing arrow at the bottom of

the menu, scroll down to see additional menu items.

3 To close the menu without selecting an item, repeat one of the options

in step 1.

Search to find info and make calls

Use universal search

You can search for contacts and applications on your phone, or search the web.

1 Display Card view (see Display all open applications (Card view)) or

open the Launcher (see Open an application in the Launcher).

2 Begin typing a search term or keyword (see Universal search

application keywords). As you type, search displays any contact names

and application names that match the character or application names that are associated with the keyword. As you continue typing, the search results narrow.

3 Do one of the following:

• To look up or get in touch with someone: Tap a contact name to

open the person’s contact information. Tap a phone number to dial it, an email address to send a message, and so on. If only the contact name is displayed, tap the name to display ways to get in touch. You can also tap Add Reminder to add a reminder message to the contact (see Assign a reminder message to a contact).

• To search your company's Global Address List (GAL) for a contact:

Ta p Global Address Lookup.

• To perform a web search: Tap the search term you entered to open a

list of web search options, and tap the option. If your search returns no contacts or applications, the web search options are displayed automatically.

• To open an application: Tap the application.

Universal search application keywords

If you don’t know the name of the app you are searching for, you can enter a keyword associated with the app. This table shows the keywords you can use to find an app on your phone.

TIP You can also start a search by copying text in another application, opening the

Launcher, and pasting the text. The text appears at the top of the screen as the search term. Note that you can’t paste text in Card view.

Table 3. Application keywords

Application name Keywords

App Catalog Store

Backup Preferences, Settings

Bluetooth Preferences, Settings, Wireless

Calendar Datebook, Events, Meetings

Clock Alarm, Time, Watch

Contacts Addresses, People

Date & Time Clock, Preferences, Settings

Device Info Preferences, Reset, Settings

Doc View Excel, PowerPoint, Word

Chapter 2 : Basics 37

Table 3. Application keywords

Search within an application

Application name Keywords

Email Mail

Google Maps Maps

Location Services Preferences, Settings

Memos Notepad, Notes, Stickies

Messaging IM, Instant Chat, MMS, SMS, Text

Music Audio, Songs, Tunes

PDF View Acrobat

Phone Dial

Photos Pictures

Regional Settings Preferences, Settings

Screen & Lock Brightness, Desktop, Gestures, Preferences,

Security, Settings, Unlock, Wallpaper

Sounds & Ringtones Audio, Music, Preferences, Settings, Silent,

Vibrate, Volume

Tas ks Ch eckl is t , To Do , To dos ,

Updates Preferences, Settings

In applications such as Contacts, Email, Memos, Doc View, and PDF View, you can search for entries or files. From the list view, enter the file name; a few words from a memo; or a contact name, initials, address, or number. See the individual application sections for details.

You can also enter a search term in the Help application to search for help content related to the term.

View and respond to notifications

Respond to a notification

Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, and more. By default, if a notification arrives when the screen is off, the gesture area light pulses. You can turn this feature off (see Get notifications when the

screen is locked or off).

Videos Movies

Web Blazer, Browser, I nternet

YouTube Movies, Videos

38 Chapter 2 : Basics

Do one of the following:

• Tap the notification to act on it.

• For some types of notifications, throw the notification off the side of the

screen to dismiss it.

View all your notifications

For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the lower-right portion of the screen.

1 Tap anywhere on the bottom of the screen to display your

notifications.

Some notifications enable you to perform multiple actions. For example, on a calendar notification, tap the calendar icon to open Calendar in Day view with the event displayed, or tap the event name to open the event details screen.

Reorder notifications and other dashboard items

The area that displays all of your notifications (see View all your

notifications) is called the dashboard.

• Tap and hold a dashboard item, and then drag it to a different location.

• Throw a dashboard item off the side of the screen to dismiss it.

Update the software on your phone

Palm continually provides updates to your phone’s operating system. Update notifications are sent to your phone automatically when a system update is available (see Respond to a system software notification). When you update your phone’s operating system, your personal information and files are not affected. In addition to receiving update notifications, you can manually check for operating system updates at any time (see Manually check for

system updates).

2 Tap a notification to act on it. If the notification has a number next to it,

the number indicates how many items are included in the notification—how many voicemail or email messages you have, and so on.

What’s more, both Palm and many application developers make updates available for applications you have installed on your phone. You can check in App Catalog at any time for application updates (see Update downloaded

applications).

Chapter 2 : Basics 39

Respond to a system software notification

When you get a notification that a system update is available, do one of the following:

• Ta p Install Now twice. When installation is complete and the phone

resets, tap Done. Installation may take around 15 minutes.

• Ta p Install Later. The next time you charge your phone, you receive

another update notification. You can again choose whether to install the update now or later. If you do not tap Install Later within 10 minutes of receiving the notification, installation begins automatically.

NOTE You can use your phone while updates are being downloaded, but you

cannot use your phone—including making emergency calls—while updates are being installed.

IMPORTANT Do not remove the battery while updates are being installed.

Here is some additional information about system updates:

• If you have Wi-Fi turned on and the battery has at least a 30% charge,

your phone automatically downloads a system update if one is available— you don’t have to do anything. If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your phone for Wi-Fi availability for two days.

• If you do not have Wi-Fi turned on anytime within two days of an update

becoming available, your phone automatically downloads the update over AT&T’s network as long as the battery has at least a 30% charge and you have a 3G data connection, as indicated by the icon at the top of the screen. Your phone cannot download an update over an EDGE or GPRS data connection, as indicated by an or icon at the top of the screen.

• If the battery has less than a 30% charge, you must charge the battery

before you can download or install an update.

• To avoid roaming charges, updates are not downloaded if your phone is in

roaming coverage.

• If you do not install an update immediately after downloading it, you are

prompted to install the update the next time you charge your phone. You can choose whether to install the update now or later. You have ten minutes to decide; otherwise, the update installs automatically.

Manually check for system updates

1 Open Updates .

40 Chapter 2 : Basics

2 If a message appears stating that a system update is available, do the

following:

• Ta p Download Now.

• When prompted, tap Install Now.

• After installation has finished and the phone resets, tap Done.

NOTE Applications you installed on your old Palm OS® by ACCESS or Windows

Mobile smartphone do not work on your Pre Plus phone because your Pre Plus phone uses the new Palm version of your old favorites. Or purchase the Classic app from App Catalog. Classic enables you to run Palm OS applications on your Pre Plus phone.

webOS™ platform. Check App Catalog for a new

1 Open App Catalog .

IMPORTANT Do not remove the battery while updates are being installed.

Use App Catalog to shop for new applications

Browse applications in App Catalog

Use App Catalog to browse and download any of the many applications available for your phone. App Catalog contains both free apps and apps you can buy.

2 The first time you open App Catalog, tap Accept.

3 Swipe right or left on the thumbnails to see featured applications, or do

one of the following:

• To search by name: Tap Search, enter the search term, and press

Enter .

• To search apps by category: Tap Categories. To view categories in

an alphabetical list, tap . To view them as a tag cloud, tap .

DID YOU KNOW? In a tag cloud, categories that have more items or more

popular items appear in a larger font size, giving you a visual clue as to which categories you might want to explore.

Chapter 2 : Basics 41

• To find the most recently added apps: Tap What’s New.

• To find the most popular apps: Tap Hottest Apps.

4 (Optional) To sort the list of applications or to browse results by date,

alphabetical order, rating, or price, tap a sort icon at the bottom of the screen.

5 When the app you want appears, tap the name to display app details.

6 On the app details screen, do any of the following:

Download a free application

BEFORE YOU BEGIN Before you download an app, make sure you have

enough storage space on your phone to fit the app. Open Device Info and look at the Available field under Phone.

1 Open App Catalog .

2 Browse to the app you want (see Browse applications in App Catalog).

3 Tap the app name, and then tap Download for free.

4 If the app uses Location Services, a notification is displayed (see

Location Services). Tap Continue.

DID YOU KNOW? After you download an application, you can tap Reviews on

the app details screen to see reviews from others. Or, on the Reviews screen, tap

Review to write a review.

5 After you download an app, tap Tap t o l a u nch to open it. The app also

now appears as an icon in the Launcher, so you can open it from the Launcher as well.

• Tap a screenshot to see a larger view.

• Ta p Reviews to read all reviews.

• Ta p Share and then tap Email or Te xt Me s s a ge to share info about

an app with a friend.

• Ta p Developer Home to go to the app developer’s home page.

• If available, tap Support to go to the developer’s product support

page.

• If available, tap the YouTube link to view a video of the app in your

phone’s YouTube application.

42 Chapter 2 : Basics

Buy an application

1 Open App Catalog .

2 Browse to the app you want (see Browse applications in App Catalog).

3 Tap the app name, and then tap Download for [price].

4 If the app uses Location Services, a notification is displayed (see

Location Services). Tap Continue.

5 Do one of the following:

• If you have a billing account, enter your Palm profile password (if

prompted) to authorize the purchase, and tap Continue.

NOTE If you enter an incorrect Palm profile password three times, a message

appears that explains how you can contact Palm support for help.

• If you don’t have a billing account, tap Continue. Enter your Palm

profile password, and tap Continue. See Set up a billing account.

• To delete an application: Open the application menu, tap Delete

Application, and then tap Delete.

• To reinstall a deleted application: Browse to the app (see Browse

applications in App Catalog). Tap the app name and tap Download

again for free. You do not need to buy the app again.

6 Ta p OK.

DID YOU KNOW? After you purchase an application, you can tap Reviews on

the app details screen to see reviews from others. Or, on the Reviews screen, tap

Review to write a review.

7 After you download an app, tap Tap t o l aun ch to open it. The app also

now appears as an icon in the Launcher, so you can open it from the Launcher as well.

TIP If you delete a purchased application, you can reinstall it without paying for it

again (see Manage applications).

Manage applications

1 Open App Catalog .

2 Tap and tap the app name.

3 Do one of the following:

Update downloaded applications

1 Open App Catalog .

2 Tap . The list of your downloaded apps appears. Apps with an

available update display an icon to the right of the app name with a version number and a green arrow.

3 Do one of the following:

• To update one app: Tap the icon to the right of the app name.

• To update all apps: Tap Install Updates.

Set up a billing account

1 Open App Catalog .

2 Do one of the following:

• Tap an app you want to buy, and tap Download for [price].

• Open the application menu, tap Preferences & Accounts, and tap

Add Account.

• To report a problem with an application: Open the application menu

and tap Report A Problem.

• To read reviews: Tap Reviews on the app details screen.

• To add a review: Tap Reviews on the app details screen and then tap

Review.

• To share info about an app: Tap Share on the app details screen and

then tap Email or Te xt Me ss a ge .

3 Enter your Palm profile password and tap Continue.

NOTE If you enter an incorrect Palm profile password three times, a message

appears that explains how you can contact Palm support for help.

4 Tap the credit card type you want to use. Enter your credit card and

billing address details, and tap Submit.

Chapter 2 : Basics 43

IMPORTANT Your credit card details are not stored on your phone. They are

encrypted and stored in your Palm profile.

5 Ta p OK to verify your email address, or tap Change This Address to

enter a different one. Purchase receipts are sent to the address shown here.

6 In Password is Required, select one of the following:

Once every 4 hours: You must enter your password the first time you

make a purchase. If you make any other purchases within four hours, you don’t need to enter your password again. After four hours, you enter your password again for the first purchase, which starts a new four-hour clock.

Every Purchase: You must enter your password for each purchase,

regardless of the time interval.

Update or delete a billing account

1 Open App Catalog .

Copy files between your phone and your computer

Copy files and folders using USB Drive mode

You can copy any type of file from a computer to your phone, and from your phone to your computer, by putting your phone in USB Drive mode. In this mode, your phone appears as a removable hard drive to your desktop computer.

After you copy a file to your phone, you can open the file if your phone has an application that supports the file type. You can open many file formats for photos, videos, and music; Microsoft Office files; and PDF files. You can also copy ringtones that you download from your computer’s web browser.

IMPORTANT All files that you store on the USB drive of your phone are not

backed up to your Palm profile, and they cannot sync to any of your online accounts. So be sure to keep a copy of all such files somewhere besides your phone just in case you lose your phone or you must do a full erase of the info on your phone.

2 Open the application menu and tap Preferences & Accounts.

3 Tap yo u r a cc oun t n ame .

4 Enter your Palm profile password and tap Continue.

5 Do one of the following:

• Edit the account information: Change the information as needed and

tap Submit.

• Delete the account information from your phone: Tap Remove

Account.

44 Chapter 2 : Basics

When your phone is in USB Drive mode, you can’t make or receive calls or use other wireless features such as email or the web.

BEFORE YOU BEGIN Before you copy files from your computer, make

sure you have enough storage space on your phone to fit the file. Open

Device Info and look at the Available field under Phone.

1 Connect your phone to your computer using the USB cable.

2 On your phone, tap USB Drive. On your computer, your phone

appears as a removable drive.

3 On a Windows computer, if the Found New Hardware wizard opens,

click Cancel to close the wizard.

4 Open My Computer (Windows XP), Computer (Windows Vista/

Windows 7), or Finder (Mac), double-click the drive representing your phone, and drag files to your phone. The drive displays folders that you can use to organize the files you copy. You can also create your own folders.

6 Disconnect the USB cable from the computer and the phone when

the USB drive screen is no longer displayed on your phone.

Copy music, photos, and videos using third-party software

NOTE If you copy ringtones to your phone, be sure to place them in the

ringtones folder on your phone’s USB drive.

5 End the connection safely: On a Windows computer, right-click the

drive representing your phone and click Eject. On a Mac computer, from your desktop, drag the drive representing your phone to the

Tr as h . Trash changes to Eject.

6 Disconnect the USB cable from the computer and the phone when

the USB drive screen is no longer displayed on your phone.

Delete files and folders using USB Drive mode

When your phone is in USB Drive mode, you can’t make or receive calls or use other wireless features such as email or the web.

1 Connect your phone to your computer using the USB cable.

2 On your phone, tap USB Drive. On your computer, your phone

appears as a removable drive.

3 On a Windows computer, if the Found New Hardware wizard opens,

click Cancel to close the wizard.

Besides using USB Drive mode to copy your photos, videos, and DRM-free music from your computer to your phone, you can also use solutions available from third-party software developers (sold separately) that facilitate the transfer of media files to your phone. For more information, open the browser on your computer and go to palm.com/sync-solutions.

KEY TERM DRM-free: Describes a file that is not protected by Digital Rights

Management. DRM-free music files can be copied as many times as you like and can be played on your Pre Plus phone.

Sync personal data using third-party software

You can set up online accounts like Google and Exchange to sync your contacts (see How do I add names and other info into Contacts?) and calendar events (see How do I get events into Calendar?).

If, however, you prefer to leave your personal data on your computer and sync it directly with the data on your phone, there are third-party solutions (sold separately) available to enable you to do that. For more information, go to palm.com/sync-solutions.

4 Open My Computer (Windows XP), Computer (Windows Vista/

Windows 7), or Finder (Mac), double-click the drive representing your phone, and delete the files or folders.

5 End the connection safely: On a Windows computer, right-click the

drive representing your phone and click Eject. On a Mac computer, from your desktop, drag the drive representing your phone to the

Tr as h . Trash changes to Eject.

Chapter 2 : Basics 45

46 Chapter 2 : Basics

Data transfer

From a Windows computer, you can export contacts, calendar appointments, tasks, and memos/notes from

Palm

Desktop software by ACCESS version 6.2 and

Microsoft Outlook

2003 or later. From a Mac computer, you can export contacts, calendar events, and tasks from Address Book and iCal.

After you export the data, you can add the data into one of your online accounts or the Palm profile account on your Palm

Pre™ Plus phone.

There are also third-party solutions, sold separately, that enable you to continue synchronizing with your desktop software.

In this chapter

48 Data transfer overview 48 How do I get data from my old phone? 49 How do I get data off my computer? 50 I’m already using Google, Facebook, Yahoo!, and/or

Exchange. How do I sync data?

50 I want to keep using my current desktop app and

sync with an online account on my phone

51 I don’t need to sync, but I do want a copy of my data

backed up somewhere besides my phone

51 I’d rather sync directly with my computer

Chapter 3 : Data transfer 47

Data transfer overview

How do I get data from my old phone?

While you have many options for transferring data, Palm recommends that

you take advantage of the Palm

Synergy™ feature by putting your data in an online account—for example, if you don’t have a Google account, we recommend that you create one and store your data there (see How do I

add names and other info into Contacts?, How do I get events into Calendar?, and How do I send and receive email on my phone?). For more

information on the kinds of online accounts that take advantage of the

Synergy feature, see Online accounts available for Palm

webOSTM phones.

If you don’t want to sync with an online account, there are other ways to get data on your phone. See I’d rather sync directly with my computer.

Consider carefully whether you want to be able to access and change your data somewhere besides your phone. If you do, do you prefer the other means of access to be a website (for example, Google), or to be software that is installed on your computer? In either case, you can set things up so that you can synchronize new or changed data between your phone and the other data location.

You can also decide not to have a sync setup for your data, in which case you can use your Palm profile to back up your data (see Backup). Although you can’t access this data anywhere but on your phone, your data is backed up to a Palm server; so in an emergency—for example, you lose your phone, or it's stolen—you can remotely erase the data from the phone and later

restore the data to a new Palm

webOSTM phone.

Do you want to sync your personal information between your Pre Plus phone and Google or Exchange, but first need to get your data out of an old phone that you want to stop using? You can do a one-time, one-way export of data to your Pre Plus phone, and then sync the data to Google or Exchange.

1 On your computer, set up an account on the Google website (go to

gmail.com) or with Exchange (speak to an IT person at your company).

2 Open Contacts on your Pre Plus phone.

3 Enter your username and password for the Google or Exchange

account. See Use Contacts for the first time.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the username and password you enter in Contacts.

4 Go to a AT&T store and ask a support agent for help in transferring

data from your old phone. When you're ready to transfer data from your old phone, be sure to tell the agent which account to transfer the data to.

48 Chapter 3 : Data transfer

How do I get data off my computer?

IMPORTANT The DTA is not synchronization software. It is meant to be used

once per desktop app, to export your info from the desktop app to an account on your phone.

These are the desktop apps that the DTA works with, and the data that the DTA transfers to your phone:

Table 1. DTA: application data transferred

Do you want to sync your personal information between your Pre Plus phone and Google or Exchange, but first need to get the data out of a desktop app that you want to stop using? You can do a one-time, one-way export of data to your phone, and then if you choose to, sync the data to Google or Exchange.

1 On your computer, set up an account on the Google website (go to

gmail.com) or with Exchange (speak to an IT person at your company).

2 Open Contacts on your Pre Plus phone.

3 Enter your username and password for the Google or Exchange

account. See Use Contacts for the first time.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the username and password you enter in Contacts.

4 To transfer data from a desktop app that you want to stop using, go to

palm.com/migrate-pre for more information about the Data Transfer

Assistant (DTA)—it’s a free download from Palm.

About the Data Transfer Assistant (DTA)

The DTA enables you to do a one-time, one-way export of data from selected desktop apps to your Pre Plus phone through the USB cable included with your phone. After the data is on your phone, you can select the account you want to import the data to.

Operating system

Windows XP or

Vista

Desktop application

Outlook 2003 or 2007

Palm Desktop

Contacts Calendar Tasks Memos/

notes

√√√√

v6.2

Mac OS

10.5

Address Book √ iCal √

Note the following:

• Depending on the amount of data you are transferring, it can take up to an

hour to complete the transfer of your data.

• On Vista, only Outlook 2007 is supported.

• If you have an earlier version of Palm Desktop, you can download version

6.2 for free from palm.com/desktop. Install it, sync with your old Palm device, and then use the DTA to transfer your data.

• If you use Palm Desktop on the Mac, you can export your contacts,

calendar events, and tasks into Address Book and iCal. Then use the DTA to transfer your data. For more information, go to palm.com/migrate-pre.

• To transfer Calendar and Contacts to Yahoo!, you must use the upload

tool provided by Yahoo!. For more information, go to palm.com/

migrate-pre.

Chapter 3 : Data transfer 49

I’m already using Google, Facebook, Yahoo!, and/or Exchange. How do I sync data?

If you are already using Google, Facebook, Yahoo!, and/or Exchange to manage your calendar and contacts, then all you need to do to sync data to your phone is set up one or more of these accounts on your phone. The data syncs automatically.

Table 2. Online account sync table

2 Enter your account credentials for your Google, Facebook, Yahoo!, or

Exchange account. See Use Contacts for the first time.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the credentials you entered in Contacts.

I want to keep using my current desktop app and sync with an online account on my phone

Set up your Pre Plus phone to sync with...

Google Contacts and calendar events

Exchange Contacts, calendar events, and tasks

Yahoo! Contacts and calendar events

Facebook Contacts and calendar events

NOTE Changes you make in your Yahoo! or Facebook account on the web show

up on your phone. There's nothing you have to do. You cannot, however, change Yahoo! or Facebook contacts and calendar events on your phone.

1 Open Contacts .

50 Chapter 3 : Data transfer

To s ync this da ta .. .

If you want to continue using a desktop app to store your contacts, calendar events, and tasks—iCal and Address Book on the Mac, or desktop Outlook or Palm solution.

Download and install a third-party application (sold separately) that can sync your desktop app to Google. Your desktop app syncs with your Google account, and your phone also syncs with Google.

1 On your computer, set up an account on the Google website (go to

2 Open Contacts on your Pre Plus phone.

Desktop by ACCESS on Windows—consider adopting this

gmail.com).

3 Enter the account credentials for your Google account. See Use

Contacts for the first time.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the username and password you enter in Contacts.

4 Install a third-party application on your computer that enables you to

sync with Google. Go to palm.com/sync-solutions to learn about available third-party sync solutions.

5 Follow the instructions of the third-party app to sync the data in your

desktop app with Google. The next time Google syncs with your phone, your data appears on your phone.

I’d rather sync directly with my computer

I don’t need to sync, but I do want a copy of my data backed up somewhere besides my phone

Use the Data Transfer Assistant to move your data into your Palm profile account. For information on your Palm profile account, see Backup.

Would you rather sync your Pre Plus phone directly to your computer, without going through the web, using Wi-Fi, Bluetooth technology, or your phone's USB cable? Download a third-party application (sold separately) that enables synchronization of your phone directly to your desktop.

1 Go to palm.com/sync-solutions to learn about third-party applications

that enable you to sync your phone with your computer.

2 Follow the instructions given by the third-party vendor to install the

app on your computer.

NOTE You may also have to install another part of the application on your phone.

Follow the instructions of the third-party vendor.

Chapter 3 : Data transfer 51

52 Chapter 3 : Data transfer

Phone

Yo ur P al m® Pre™ Plus phone enables you to effectively manage multiple calls. You can answer a second call, swap between calls, and set up a six-way conference call. You can also work with other applications while on a call. Your Pre Plus phone helps you to do all these tasks with ease.

In this chapter

Chapter 4 : Phone 53

Make calls

For information on turning the phone off and back on, see Turn the phone

on/off.

* These indicate that the phone is off (airplane mode).

Dial using the onscreen dial pad

* These indicate that the phone is on.

54 Chapter 4 : Phone

The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.

1 Open Phone .

2 Tap the dial pad numbers to enter the number.

3 Tap to di a l.

TIP Press Backspace or tap the onscreen backspace icon (to the right of the

number you enter) to delete numbers one at a time. Tap and hold the icon to delete all the numbers.

2 Begin typing the contact first or last name, or initials.

3 Tap one of the contact’s phone numbers to dial it. If only the contact

name appears, tap the name to display the phone numbers for that contact, and then tap the number.

Dial using the keyboard

1 In the Launcher, Card view, or Phone, use the keyboard to enter the

number. You do not need to press Option to enter numbers, *, or #.

TIP You can paste numbers copied from other applications—for example, from an

email message or a memo—into the dial pad.

TIP To enter +, tap and hold 0 onscreen.

Dial by contact name using universal search

When you search for contacts, your phone returns both matching contact entries that are stored in the Contacts application and those that are stored on your SIM card.

1 Display Card view (see Display all open applications (Card view)) or

open the Launcher (see Open an application in the Launcher).

2 When you finish entering the number, tap it to dial.

TIP If you turn off the preference to show contact matches in the dial pad (see

Turn contact match display on/off), this changes how you dial using the keyboard

in the Phone application. In Phone, after you enter the number with the keyboard, tap the onscreen dial icon to dial.

Chapter 4 : Phone 55

Dial using a speed dial

See Assign a speed dial to a contact for instructions on creating a speed dial.

• In the Launcher, Card view, or Phone, press and hold the speed-dial key

you assigned to the number.

Dial by contact name in the Phone application

DID YOU KNOW? If you press E, R, or any other key that displays both a letter

and a number, you see both matching names and numbers onscreen.

DID YOU KNOW? If your company uses Microsoft Exchange Server with a

Global Address List (GAL), entering the contact search information returns matching results from the GAL as well.

3 Tap the number.

See How do I add names and other info into Contacts? for instructions on adding contacts to your phone. You can also look up and dial contacts using universal search (see Dial by contact name using universal search).

When you search for contacts, your phone returns both matching contact entries that are stored in the Contacts application and those that are stored on your SIM card.

1 Open Phone .

2 Using the keyboard, enter a name or initials until the contact you want

appears.

TIP If you do not want contact matches to appear when you type a number on

the keyboard, you can turn off the Show Contact Matches preference (see Tu r n

contact match display on/off). When this preference is off, you can still dial by

contact name in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears.

Redial the last number dialed

1 Open Phone .

2 Tap . When the contact name or number appears at the top of the

screen, tap again to dial.

Dial your national emergency number

To dial 911, do the following:

1 Press power to wake up the screen if needed.

2 Drag up to unlock the screen if needed.

56 Chapter 4 : Phone

3 Do one of the following:

• If Secure Unlock is not on (see Set options for unlocking the screen),

tap the center of the gesture area to display Card view if Card view is not displayed. Enter the emergency number, and tap the number to dial. You don't have to press Option to enter numbers.

• If Secure Unlock is on, tap Tap to dial emergency call, and then tap Emergency call. Edit the displayed number if needed, and then tap

to dial.

Answer a call

Do one of the following:

NOTE If the phone is turned off (that is, if it’s in airplane mode), you

don’t have to turn it on. It automatically tries to connect to a network to make the call.

Dial from another application

If a phone number appears in another application as an underlined link, you can begin dialing the number directly from that application. For example, you can dial phone numbers that appear in web pages, in messages (email, text, or multimedia), or in calendar events.

1 If a phone number appears as an underlined link, tap the number. This

displays the dial pad with the number already entered.

2 Tap to d ia l.

In Messaging, you can dial a contact from a conversation by tapping Tex t or the IM account name in the upper-right corner of the screen to open a list of phone numbers you have for that contact, and then tapping the number you want to call.

• If the screen is on when the phone starts ringing, tap .

• If the screen is off, drag up to unlock the screen and answer the call.

• If a headset is attached, press the headset button.

DID YOU KNOW? If you are playing music or a video on your phone and a call

arrives, playback pauses automatically and resumes when you hang up or ignore the call.

Receive calls

If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see Turn the phone on/off). When your phone is off, your calls go to voicemail.

You can pick the ringtone for incoming calls (see Select the ringtone for

incoming calls). You can set a ringtone for individual contacts as well (see Add a ringtone to a contact).

Silence the ringer on an incoming call

When you silence the ringer on an incoming call, you can answer the call or let it ring through to voicemail.

Do one of the following:

• Press power .

Chapter 4 : Phone 57

• Press volume.

• Slide the ringer switch off (red means off). This silences the ringer and

any notification sounds. These sounds remain off until you slide the ringer switch back on. Other sounds, such as music and video playback, are not affected by sliding the ringer switch off.

Ignore a call

Listen to voicemail messages

1 Do one of the following:

• In the Launcher, Card view, or Phone, press and hold 1 .

• Tap a voicemail notification at the bottom of the screen.

• Open Phone . Then tap .

• Open Phone . Then tap and hold 1 onscreen.

To send a call immediately to voicemail, do one of the following:

• Ta p .

• Press power twice.

To reply to a caller who is in your Contacts list after you ignore a call, tap the ignored call notification. This opens the caller’s contact entry, where you can select a reply method. To reply to a caller who’s not in your Contacts list, go to your call history (see View your call history).

Use voicemail

Set up voicemail

1 In the Launcher, Card view, or Phone, press and hold 1 . When the

search results screen appears, continue holding 1 until the Phone application appears.

2 Follow the voice prompts to set up your voicemail.

2 Follow the voice prompts to listen to your messages.

What can I do during a call?

You can use many advanced telephone features, including call waiting, multi-party calling, and call forwarding, on your phone. These features depend on your service plan. Contact AT&T for more information.

While you’re on a call, info about the call appears on the call screen. When you’re on a call, you can open other applications and work in them, and you won’t lose your call. See Open applications.

If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person. See Assign a reminder message to a contact.

58 Chapter 4 : Phone

Manage a call

Do any of the following:

• Adjust call volume: Press volume.

* Vo l um e

DID YOU KNOW? You can send and receive text messages during a call. This is

a great way to stay connected with friends and colleagues during a long call (see

Create and send a text or multimedia message).

• Put the call on speakerphone: Tap .

• Mute the microphone so you can’t be heard: Tap .

TIP You don’t need an on-hold button to put a call on hold. Just tap the mute icon

to mute your end of the line.

• Open the dial pad to enter numbers for navigating phone trees,

responding to prompts, and so on: Tap .

• Add a call: See Make a second call.

End a call

• Ta p .

• If a headset is attached, press the headset button.

Use another application while on a call

The applications that you can use when you’re on a call depend on the kind of network your phone is connected to. How can you tell which kind of network you’re connected to? See Icons in the title bar.

GPRS network: You can use the personal information applications

(Contacts, Calendar, and so on) and send and receive text messages. But some kinds of data connections are not possible: You cannot browse the web. You cannot send and receive email, multimedia, or instant (IM) messages. To browse the web or send or receive email or IM messages while on a call, you must connect to a Wi-Fi network. See Wi-Fi.

Chapter 4 : Phone 59

3G (UMTS or HSDPA) network: You can make simultaneous voice and data

connections. So when you’re on a call, you can also send and receive email; browse the web; and send and receive text, multimedia, and IM messages.

Answer a second call (call waiting)

When a second call notification appears, tap . The first call is put on hold.

NOTE You cannot send or receive multimedia messages using a Wi-Fi network.

1 Display Card view (see Display all open applications (Card view)) or

open the Launcher (see Open an application in the Launcher) while on a call.

2 Tap the other application.

3 Tap the call notification at the bottom of the screen to return to the call

screen.

Switch between two calls

• Tap to put the active call on hold and switch to the other caller. In the

screen shown here, 1 (510) 555-7592 is the active call. Tap to put that call on hold and talk to Home.

Make a second call

1 While on a call, tap . The first call is put on hold.

2 Dial the second call.

60 Chapter 4 : Phone

Make a conference call

You can join up to five calls into a six-way conference call. The number of calls you can join in conference depends on your service plan. Additional charges may apply, and minutes in your mobile account may be deducted for each call you make. Contact AT&T for more information.

1 Make or answer a first call, and then make or answer a second call.

2 Tap to create the conference call.

3 Do any of the following:

• To ad d c al le rs , t a p .

• To extract a call from the conference and talk privately, tap the caller

name or number, and then tap .

• To return an extracted call to the conference, tap .

• Ta p Edit to edit the contact entry. For example, if a contact gives you a

new email address while you’re talking, you can enter the address during the call.

What’s my number?

1 Open Phone .

2 Open the application menu and tap Preferences. Your phone number

appears at the top of the Phone Preferences screen.

4 When you’re done, tap to end either an extracted call or the

conference call.

Look up or send a message to a contact

When you’re on a call with a contact, tap the contact name to see the person’s information in Contacts. With the contact entry open, you can do the following:

• Tap to send the contact a text message. For example, if the contact is

on hold while you’re having a long conversation with a second caller, you can send the contact a text stating you’ll call back.

TIP You can also see your phone number by opening Device Info. The number

appears as the first entry under Phone.

Chapter 4 : Phone 61

View your call history

1 Open Phone .

2 Tap .

3 (Optional) If a call history entry includes a number next to the call icon

on the left, this indicates that you made and/or received that number of calls in a row to or from that number. Tap the entry to see the individual call entries.

4 Do any of the following:

DID YOU KNOW? If a call history entry displays a number next to the contact

picture or icon, this indicates that you made and/or received multiple calls in a row to or from that phone number or contact. If you had calls to or from a contact using more than one of that contact’s phone numbers, all calls are collapsed into a single entry, and the most recently used number is displayed.

• To delete a call history entry: Throw the entry off the side of the

screen. Tap Delete to confirm.

• To clear the call history: Open the application menu, tap Clear Call

History, and tap Clear Call History to confirm.

5 If you displayed additional options for the contact or number, do any of

the following:

• To call an alternate number for a contact: Tap the number.

• To send a text message: Tap .

• To save the number to Contacts: Tap Add to Contacts (see Save a

phone number to Contacts).

• To view a contact entry: Tap View Contact.

DID YOU KNOW? The additional options display includes the time and type

(incoming, outgoing, missed) of the call. If a call history entry collapses multiple calls, the additional options show information for each call.

• To switch the types of calls displayed: Tap All Calls or Missed Calls.

• To call a number: Tap the number.

• To display other options for the contact or number: Tap or the

contact picture to the right of the number.

62 Chapter 4 : Phone

Save a phone number to Contacts

You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number.

To save a phone number to your SIM card, follow this procedure to save the number to Contacts, and then see Copy a contact to the SIM card.

1 Do one of the following:

• Before dialing a number you entered in the dial pad, tap Add to

Contacts.

• During a call, tap .

• After a call, from the dial pad, tap . Tap to the right of the

number, and tap Add To Contacts.

2 Tap one of the following:

hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your phone.

1 Connect the headset. While on a call, the icon changes to .

2 The headset button performs different actions depending on the

headset model and what’s happening on the phone. Press the headset button once to perform any of the following tasks supported by your particular headset:

Add New Contact: Create a new contact for the phone number.

Add To Existing: Tap the contact you want to add the phone number

to.

Use a phone headset

You can connect the headset included with your phone or any 3.5mm headset (sold separately) for hands-free operation.

WARNING If driving while using a phone is permitted in your area, we

recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and use the headset only if it is legal and you can do so safely.

• Answer an incoming call.

• Respond to call waiting.

• Hang up a single active call or all calls on a conference call if there is

no extracted call.

• Switch between calls if there is one active call and one call on hold.

3 If you want to stop using the headset, do any of the following:

• To switch from the headset to your phone’s speakerphone: Tap

and tap Speaker.

• To switch from the wired headset to a previously paired Bluetooth

hands-free device: Tap and tap the device name.

• To use your phone without the headset: Disconnect the headset.

Set up and use a Bluetooth® hands-free device

Your phone is compatible with many headsets and car kits (sold separately) enabled with Bluetooth stereo (with AVRCP media controls).

wireless technology version 2.1, with EDR and

Use a wired headset

Your phone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your phone. If you

Chapter 4 : Phone 63

After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate using that device whenever it is within range and the Bluetooth feature on your phone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 30 feet (10 meters).

NOTE You can use a stereo (A2DP-enabled) Bluetooth headset or speakers to

listen to music files on your phone. You cannot, however, use a mono Bluetooth headset to listen to music files.

1 Open Bluetooth .

2 If the Bluetooth setting at the top of the screen is off, tap Off to switch

the Bluetooth feature from Off to On.

3 Ta p Add device and tap the device name.

4 To use a Bluetooth device with your phone, follow the instructions that

came with the Bluetooth device.

5 To switch to another Bluetooth device while on a call: Tap and tap

the new device name. You can also tap Handset or Speaker to use your phone without the headset.

Customize phone settings

Use Phone Preferences to customize phone settings.

Turn contact match display on/off

NOTE If you make a Bluetooth connection with a car kit, you might get a

notification on your phone asking if you want to upload contacts to the car kit. Tap

Allow to upload contacts. If you later want to delete the contacts from the car kit,

check the car kit documentation for instructions.

For more information on using the Bluetooth feature on your phone, see

Bluetooth

64 Chapter 4 : Phone

wireless technology.

By default, when you have the dial pad displayed but you’re using the keyboard to enter a phone number, both numbers and letters appear and your phone performs a search of matching names in Contacts. If you turn off this preference, typing on the keyboard with the dial pad displayed enters numbers only, and no search is done in Contacts.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 In Show Contact Matches, tap On or Off.

TIP If you turn off the Show Contact Matches preference, you can still perform a

contact search in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears.

Turn c a ll wa i ting on /off

You can choose to be notified when you receive a call while you are on a call. You can choose to accept the call or not. See Answer a second call (call

waiting). Check with AT&T about availability and pricing of the call waiting

feature.

Turn call forwarding on/off

You can forward calls to another phone number. Check with AT&T about availability and pricing of forwarded calls; additional charges may apply.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 In Call Forwarding, tap On or Off.

4 If you turn call forwarding on, tap Enter Number and enter the call

forward number. Tap to change an existing number.

Turn my caller ID on/off

The caller ID feature controls whether your phone number appears on another person’s phone when you call them. Check with AT&T about availability and pricing of the caller ID feature.

DID YOU KNOW? The caller ID feature does not affect whether your phone

displays the caller ID for an incoming call. Your phone always shows incoming caller ID unless the number is hidden or private.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 In Call Waiting, tap On or Off.

Turn international dialing on/off

When the international dialing preference is on, your phone automatically adds the correct international dialing prefix and country code to any 10-digit U.S. or Canadian number you call from another country. So you can simply enter the 10-digit number or dial a contact with a 10-digit number, and the call goes through correctly. The preference does not work with 7-digit numbers.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 In International Dialing, tap Off to switch international dialing from

Off to On.

4 Begin typing the name of the country you are calling from, or scroll the

list to find it.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 In Show My Caller ID, tap On or Off.

5 Tap the country when it appears.

Chapter 4 : Phone 65

Change your voicemail number

If AT&T changes the phone number for your voicemail system, you need to change the number on your phone. This is the number your phone dials if you use any of the shortcuts to access voicemail (see Listen to voicemail

messages).

1 Open Phone .

Example: A complete phone number in your company’s phone system has

11 numbers, for example, 1-408-555-1122. When dialing from a phone that’s part of the system, you need to dial only the last five digits (51122). When you create a dialing shortcut on your phone, you select “5 digit numbers” for

When I Dial and enter “140855” in Use This Dialing Prefix. So when you

dial your co-worker’s five-digit extension (51122), your phone automatically dials the whole number: 1-408-555-1122.

2 Open the application menu and tap Preferences.

3 By default, under Voice mai l Numb er, your current voicemail number

is highlighted. To change it, simply type the new number. If the current number is not highlighted, tap the number to highlight it, and then type the new number.

Use dialing shortcuts

Dialing shortcuts add a prefix at the beginning of a number, so you can dial an extension instead of the whole number.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 Under Dialing Shortcuts, tap Add new number.

4 Set the following:

When I Dial: Tap this field and select the number of digits you need to

enter to have your phone add a dialing shortcut.

Use This Dialing Prefix: Enter the prefix to be added at the beginning

of the dialed number. The combination of prefix and digits you enter must add up to a complete phone number.

5 Ta p Done.

Lock or unlock the SIM card

You can lock your SIM card to prevent unauthorized use of your mobile account. When your SIM card is locked, you must enter your PIN to turn on your phone to make or receive calls, except for emergency numbers. The SIM card remains locked even if you move the card to another phone.

To unlock your SIM card, turn on the phone and enter your PIN.

BEFORE YOU BEGIN

• Get your default PIN from AT&T.

• Make sure your phone is on and that you’re inside a coverage area (see

Tur n w ire le ss se rvi ces o n).

1 Open Phone .

2 Open the application menu and tap Preferences.

3 Do one of the following:

• To lock the SIM card: Tap Lock SIM Card. Enter the PIN provided

by AT&T to lock the SIM and tap Done. The SIM card locks anytime you turn off your phone. To turn the phone back on, you must enter the PIN.

• To change the PIN: Tap Change SIM Card PIN and enter the old

PIN. Enter the new PIN twice and tap Done.

• To t ur n o ff SI M lo ck: Tap Unlock SIM Card. Enter the PIN and tap Done.

66 Chapter 4 : Phone

Use restricted dialing

1 Open Phone .

When restricted dialing is turned on, you can make calls to or answer calls from only those numbers that are on your list of restricted numbers.

To add to or change the list, you need to enter a PIN2. If you enter an incorrect PIN2 more times than allowed by AT&T, the SIM card locks. After the SIM card locks, you need to enter a PUK2 to unlock the SIM card. Contact AT&T to learn more about restricted dialing.

BEFORE YOU BEGIN Get your PIN2 from AT&T. If you have entered your

PIN2 incorrectly and your SIM card is locked, obtain your PUK2 from AT&T.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 To turn restricted dialing on or off: In Restricted Dialing, tap On or

Off.

4 If you turn restricted dialing on, enter the PIN2 and tap Next.

5 To edit the restricted number dialing list: In Restricted Dialing, tap

View Restricted Dialing List and do one of the following:

• To add an entry: Tap Add an entry and enter the PIN2. Enter the

name and phone number and tap Done.

• To edit an entry: Tap the entry and enter the PIN2. Edit the

information and tap Done.

• To delete an entry: Swipe the entry off the side of the screen and

enter the PIN2. Tap Delete to confirm.

2 Open the application menu and tap Preferences.

3 Under Network, set any of the following:

Data Roaming: Set whether to allow web browsing, email,

multimedia messaging, and instant messaging when you are roaming.

Data Usage: Set whether to turn data services—web browsing, email,

multimedia messaging, and instant messaging—on or off.

Manually select network settings

If your phone cannot read the network settings from your SIM card during setup, you can manually enter the settings.

BEFORE YOU BEGIN Obtain the following from AT&T:

• The Internet access point name (APN)

• Your username and password for accessing the Internet APN

• The multimedia messaging APN name (MMS APN)

• Your username and password for accessing the multimedia messaging

APN

• The multimedia messaging service center name (MMSC)

• The multimedia messaging proxy server name (MMS proxy)

• The maximum multimedia messaging size

1 Open Phone .

Set roaming and data usage preferences

Use roaming and data usage preferences to set options for using your phone in your home network and while roaming. For example, you can set options to prevent placing a call or making a data connection while roaming, so that you avoid extra charges.

2 Open the application menu and tap Preferences.

3 Under Network, in Manual, tap Off to switch manual network

settings from Off to On.

4 Ta p Edit Network Settings.

5 Ta p Internet APN and enter the settings you obtained from AT&T.

Chapter 4 : Phone 67

6 Ta p MMS APN and enter the settings you obtained from AT&T.

7 Ta p Change Settings.

Enable TTY/TDD

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.

Not all wireless service providers support the TTY feature on your phone. Check with AT&T for information.

You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Be sure that the TTY device supports digital wireless transmission.

NOTE When TTY is enabled, you cannot use the headset jack for anything else,

and all audio modes are disabled on your phone, including holding the phone up to your ear and listening.

1 Connect a TTY/TDD device to your phone using the headset jack.

2 Open Phone .

3 Open the application menu and tap Preferences.

4 In TTY/TDD, tap Off to switch TTY/TDD from Off to On.

68 Chapter 4 : Phone

Email, text, multimedia, and instant messaging

Enjoy the ease and speed of keeping in touch with friends, family, and colleagues by email anywhere you can access AT&T’s data network. You can send and receive attachments as well.

And keep the Messaging app in mind for times when you need to send a short text, multimedia, or instant message to a mobile phone number—especially handy when you’re in a meeting that’s running late.

In this chapter

70 Email 81 Messaging

Chapter 5 : Email, text, multimedia, and instant messaging 69

Email

How do I send and receive email on my phone?

Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like EarthLink or Comcast), and web-based (like Gmail).

The Palm

Synergy™ feature makes it easy to synchronize all data from an online account. By setting up synchronization in one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Google contacts account in Contacts before you set up Gmail, when you first open Email, you find that your Gmail messages are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone’s Calendar app.

For email accounts that do not make use of the Synergy feature, you need to enter the settings for that account—such as username and password— directly in the Email application (see Set up email).

You can also use your phone’s web browser to view your web-based email—just go to the email provider’s website.

Merged inboxes in Email

You can set up multiple email accounts on your phone. When you open Email, you see all your accounts in a single view: Account List view. From there, you can open the inbox of an individual account—or, thanks to the

Synergy™ feature, you can see all messages from all your inboxes

Palm displayed in a single merged view called All inboxes.

1 The number to the right of All inboxes indicates the total number of unread email messages

in all your email accounts.

2 The number to the right of an individual folder name indicates the number of unread

messages in that folder.

If you reply to a message when you’re working in All inboxes, the message is sent from the same account in which it was received.

If you create a new message when you’re working in All inboxes, the message goes out using the account you set as the default account (see Set

email preferences).

Set up email

Follow this procedure if you have a common email provider, for example, AOL, EarthLink, or Yahoo! If you are setting up the Email application to work with your corporate email account that uses Microsoft Exchange, see Set up

email: Microsoft Exchange.

70 Chapter 5 : Email, text, multimedia, and instant messaging

If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the provider's calendar and contacts.

1 Open Email .

Set up email: Microsoft Exchange

2 The first time you open Email, do one of the following:

• If this is the first email account you set up, the email address you

used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account, tap Sign In, and tap Done.

• If you already set up an account that takes advantage of the Synergy

feature and want to set up another one, tap Add An Account and enter the email address and password. Tap Sign In.

Follow this procedure to set up email for an Exchange account.

BEFORE YOU BEGIN Get this info from your email provider or system

administrator:

• Mail server name or IP address for receiving mail

• Server domain name

• Your username and password

NOTE If your corporate Exchange system uses policies such as remote wipe and

password enforcement (including minimum password length, allowed number of failed password attempts, and other parameters), those policies are supported in your Exchange account on your phone. Check with your system administrator for details.

1 Open Email .

2 The first time you open Email, do one of the following:

3 Any other time you open Email, open the application menu, tap

Preferences & Accounts, and tap Add An Account. Enter the email

address and password and tap Sign In.

NOTE If automatic setup fails for your email account, an error message appears.

Ta p OK, tap Manual Setup, gather the settings info you need, and enter the account settings (see Set up email when automatic setup fails).

• If this is the first email account you set up, the email address you

used for your Palm profile is entered by default. Use that address, or

Chapter 5 : Email, text, multimedia, and instant messaging 71

enter an address for one of your other email accounts. Enter your password for the account.

• If you already set up an account that takes advantage of the Synergy

feature and want to set up another one, tap Add An Account. Enter your email address and password.

1 If you have already started account setup and the “Unable To Sign In”

message appears, tap OK, tap Manual Setup, and skip to step 7. Otherwise, start at step 2.

2 Open Email .

3 Any other time you open Email, open the application menu, tap

Preferences & Accounts, and tap Add An Account. Enter your email

address and password.

4 Open the application menu and tap Manual Setup.

5 Ta p t he Mail Type field and tap Exchange (EAS).

6 Enter info for the incoming and outgoing mail server as needed, based

on the server information you got from your email provider or system administrator (see BEFORE YOU BEGIN at the beginning of this procedure). You can enter either the server name or IP address in the

Incoming Mail Server field.

7 Ta p Sign In.

Set up email when automatic setup fails

Follow these steps if automatic setup (see Set up email) does not work for your email account.

BEFORE YOU BEGIN Get this info from your email provider or system

administrator:

• Account type (POP or IMAP)

• Incoming and outgoing mail server names

• Incoming mail server username and password

• Incoming and outgoing server port numbers

• Any SSL requirements for incoming and/or outgoing mail

• Any authentication (ESMTP) requirements for outgoing mail

• Root folder (IMAP accounts only)

3 The first time you open Email, do one of the following:

• If this is the first email account you are setting up, the email address

you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account.

• If you already set up an account that takes advantage of the Synergy

feature and want to set up another one, tap Add An Account. Enter your email address and password.

4 Any other time you open Email, open the application menu, tap

Preferences & Accounts, and tap Add An Account. Enter your email

address and password.

5 Open the application menu and tap Manual Setup.

6 Ta p t he Mail Type field and tap your account type.

72 Chapter 5 : Email, text, multimedia, and instant messaging

7 Enter info for the incoming and outgoing mail server as needed, based

on the server information you got from your system administrator (see BEFORE YOU BEGIN at the beginning of this procedure).

8 Ta p Sign In.

Enter advanced account settings

Show Icon: Set whether a notification icon appears onscreen when a

new message arrives.

Alert: When Show Icon is on, set whether a sound plays when a new

message arrives (see Turn new email notifications on/off).

Signature: Tap to create a signature that’s added to outgoing

messages (see Add a signature to outgoing messages).

These settings apply only to the account you select in step 3.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Set any of the following:

Reply-to Address: Enter the address you want recipients to see and

reply to on your outgoing messages, if this is different from the email address you send the message from.

Sync deleted emails (POP accounts only): Set whether messages

should be deleted on the server when you delete them from your phone.

Show Email: Set how many days’ worth of messages to retrieve from

the server.

Get Email: Set how frequently to synchronize email for this account.

Default Folders (IMAP accounts only): Specify the folder where

messages you send, save as drafts, or delete are stored.

Remove Account: See Delete an email account.

Change Login Settings: See Change account login settings.

Turn new email notifications on/off

The settings you select here apply to individual email accounts. You can apply different settings to each email account.

Account Name: Enter the name that appears in the account list.

Full Name: Enter the name you want to appear in the From field for

messages you send.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap an account in Accounts.

Chapter 5 : Email, text, multimedia, and instant messaging 73

4 In Show Icon, tap On or Off.

3 Tap the account name.

5 Ta p Alert, and tap any of the following:

Vibrate: The phone vibrates with no other sound.

System Sound: The system sound plays. If the ringer is off, the phone

vibrates.

Ringtone: Tap Ringtone., and tap a ringtone. Tap to the right of a

ringtone title to preview it. A ringtone that you choose plays.

Mute: No sound plays and the phone does not vibrate.

Change account login settings

When you change your password for an online email account, remember to make the change in the account settings on your phone.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Remove Account, and then tap Remove Email Account.

Create and send an email message

1 Open Email .

2 If this is the first time you opened the Email application, and you set up

at least one email account already, tap Done. If you did not set up an email account, see Set up email.

3 Tap .

4 Ta p Change Login Settings and tap the relevant fields to change the

account information.

Delete an email account

When you delete an email account from your phone, it removes the account information from your phone only. It does not affect your account with the email provider.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

74 Chapter 5 : Email, text, multimedia, and instant messaging

4 (Optional) Tap From to change the email account you are using to

send the message. This option appears only if you have more than one email account set up on your phone.

5 In the To field, do one of the following to address the message:

• Enter a contact name, initials, or email address. Tap the email

address when it appears.

• Tap to open the full contact list. Tap the contact you want, or

enter a name or address to narrow the list.

• Enter the full email address for a recipient who is not a contact.

TIP To address an email directly from Launcher or Card view, type the email

address. If the email address is already associated with a contact, the contact is displayed. Tap the email address. If the email address is not already in Contacts, tap the email address. A new email is opened, with the address in the To field.

2 To get the file you want to attach, do the following:

• Tap an icon at the bottom of the screen to search for pictures,

videos, music files, or documents.

• Begin typing the file name.

• To take a new picture to send as an attachment: Tap the photo icon

at the bottom of the screen and tap New Photo.

3 Tap th e f ile na me .

6 (Optional) Tap To to open the Cc and Bcc fields, and enter an address.

7 (Optional) Repeat steps 5 and 6 to enter additional addresses.

8 Enter the subject, press Enter , and enter the body text.

9 (Optional) To format body text, do one of the following:

• To enter bold, italic, or underlined text: Open the application menu

and tap Edit > [the option you want]. Enter the text. To turn off the formatting, open the application menu and tap Edit > [the option

you want to turn off].

• To enter colored text: Open the application menu and tap Edit >

scroll down > Tex t C o lo r. Tap the color and enter the text.

• To format text you already entered: Select the text (see Tex t s elec ti on

gestures), open the application menu, and tap Edit > [the option

you want]. To turn off a formatting option, open the application

menu and tap Edit > [the option you want to turn off]. For text

color, tap the black square.

10 (Optional) To set the priority for the message: Open the application

menu and tap Set As Normal Priority or Set As High Priority.

11 Tap .

Add attachments to a message

1 While composing a message, tap .

4 Repeat steps 1–3 to attach other files.

Save a message as a draft

While composing a message, open the application menu and tap Save As

Draft.

Receive and read email messages

The Email application synchronizes messages anytime you open a mail folder. It also synchronizes messages on an automatic schedule—the default interval is every 20 minutes (see Enter advanced account settings for information on changing the interval).

Follow these steps to manually retrieve messages.

1 Open Email .

2 If the folders for the account you want are hidden, tap to display

the folders.

3 Tap the folder you want to check messages for. If synchronization

doesn’t start, tap .

How can you tell if sync is happening? Look for the animated circular movement around the number of messages in the upper-right corner of the screen.

Chapter 5 : Email, text, multimedia, and instant messaging 75

4 Tap a message to open it.

5 (Optional) Do any of the following:

• To call a number: Tap the number, and tap to call it.

• To send a text message: Tap and hold the number, and tap Te xt .

• To send an email: Tap and hold the email address, and tap Send

Email.

• To go to a web address: Tap it.

Open email attachments

You can receive any kind of file sent to you in email, but you can open an attachment only if your phone has an application that can open the file type.

• To open a single attachment: Tap the attachment name to download the

attachment. If the attachment is a supported file type (MP3, PDF, DOC, XLS, PPT, GIF, or JPG), it opens automatically.

• To open multiple attachments: Tap the list of attachment names to view

the attachments, and tap an attachment name to open the file.

6 Tap or in the subject line to view the previous or next message.

7 To view messages for another account, make the back gesture (see Go

up one level in an app (back gesture)) to return to the account list, and

tap the account name.

76 Chapter 5 : Email, text, multimedia, and instant messaging

Save attachments

When you open attachments of certain file types, you can save them to your phone so you can view them later in one of your phone’s applications.

1 Open the attachment (see Open email attachments).

2 Do one of the following:

• For pictures in JPG, GIF, BMP or PNG format, tap Copy To Photos.

• For other file types, open the application menu and tap Save As. If

the Save As menu item is not available, you cannot save the attachment.

To open a saved attachment on your phone, open the application that can display the attachment. The attachment appears in the list of available files. Tap the file to open it.

Save or share an inline image

Add To Existing: Tap the contact you want to add the name or

address to.

To add a phone number or email address to contacts from the body of a message:

1 In a message you received, tap and hold the number or email address.

2 Ta p Add To Contacts.

3 Tap one of the following:

If a message contains an inline image—an image inserted right into the body text—you can share the image with someone else via email. If you choose this option, a new blank email message opens with the image file as an attachment.

If the image is in JPG, GIF, BMP, or PNG format, you can also save it to and view it in the Photos app.

1 With the message open, press and hold Option and tap the image.

2 Ta p Copy to Photos (if available) or Share.

Add a contact from an email message

You can add a contact name or email address to your Contacts list directly from the To or Cc field, or from the body, of an incoming email message. You can either create a new contact or add the information to an existing contact.

To add a contact from the To or Cc field:

1 In a message you received, tap the name or email address.

2 Ta p Add To Contacts.

3 Tap one of the following:

Save As New: Create a new contact for the phone number or email

address.

Add To Existing: Tap the contact you want to add the phone number

or email address to.

This option is not available when the phone number or email address is already in contacts.

View a contact from an email message

• In a message you received from someone listed in the Contacts app,

tap the name to open the contact entry.

Search for an email message

You can search for messages in any email folder. Incoming messages must be fully downloaded to your phone to show up in search results.

• In the folder containing the message, type a few characters of a name

or email address in the From, To, or Cc line, or a few characters of the subject. Matching results appear as you type. Keep entering characters to narrow the list.

Add New Contact: Create a new contact for the name or address.

Chapter 5 : Email, text, multimedia, and instant messaging 77

Reply to a message

Move a message to another folder

1 Open a message.

2 Tap one of the following:

: Reply to just the sender.

: Reply to the sender and all other addressees.

3 Enter the reply message text and tap .

Forward a message

1 Open a message and tap .

2 Address the forwarded message (see Create and send an email

message).

3 Enter the forwarded message text and tap .

Copy messages

1 Open a message.

2 Open the application menu and tap Move To Folder.

3 Tap the folder you want.

Mark a message as read or unread

1 Open a message.

2 Open the application menu and tap Mark As Read/Unread.

Flag or unflag a message

When you flag a message, a is placed beside the message in your Inbox. You might flag a message to highlight it as something that you need to return to.

1 Open a message.

2 Open the application menu and tap Set Flag or Remove Flag.

2 Do one of the following:

• To copy the entire contents of the message, including the sender,

date, recipient, subject, and body text: Open the application menu, tap Edit, and tap Copy All.

• To copy the body text only: Open the application menu, tap Edit,

and tap Select All. Then open the application menu, tap Edit, and tap Copy.

78 Chapter 5 : Email, text, multimedia, and instant messaging

Show or hide message header details

1 Open a message.

2 Tap a recipient name to show details. Tap again to hide details.

Delete a message

Deleting a message moves it to your deleted items folder, so it’s still on your phone. Depending on your email account, this folder is called Deleted Items, Deleted, Trash, or something else.

If you accidentally delete a message, you can move it back to the original folder (see Move a message to another folder). To remove a message from your phone permanently, delete it from the deleted items folder.

TIP If you change the folder where you store deleted messages for an IMAP

account (see Enter advanced account settings), deleting messages from this folder removes them from your phone.

Do one of the following:

• In the message list: Throw the message off the side of the screen.

• In an open message: Tap .

4 Ta p t he Signature field and enter the signature text. To format the text

with bold, italics, or color, select the text (see Text selection gestures), open the application menu, and tap Edit > [the option you want].

Add a signature to outgoing messages

A signature includes information you want to add to the closing of all your outgoing messages—for example, your name, address, and phone numbers; your website; or a personal motto. You can use a different signature for each email account.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account you want.

View mail folders

1 Open Email .

2 Do any of the following:

• View all folders for an account: Tap .

• Open a folder: Tap the folder name.

Chapter 5 : Email, text, multimedia, and instant messaging 79

• View folder information such as last sync and number of messages:

Open the folder, and then tap the folder header.

Sort email in a folder

1 Open Email .

Add an email folder as a favorite

Favorites appear at the top of Account List view.

1 Open Email .

2 If the folder you want is not displayed, tap to the right of the email

account name to display the folder.

3 Tap to the right of the folder name.

To remove a folder as a favorite, repeats steps 1 and 2 and tap to the right of the folder name.

Set email preferences

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Set any of the following:

2 If the folder you want is not displayed, tap to display the folders for

one of your accounts.

3 Tap a folder, open the application menu, and tap Sort.

4 Tap any of the following:

By Date: Sort the folder contents by date, from most recent to oldest.

Tap By Date again to sort in reverse order.

By Sender: Sort by sender first name, from A to Z. Tap By Sender

again to sort in reverse order. In outgoing message folders, such as Sent and Outbox, By Sender sorts emails by recipient first names.

By Subject: Sort by subject, from A to Z. Tap By Subject again to sort

in reverse order.

80 Chapter 5 : Email, text, multimedia, and instant messaging

Smart Folders: Set whether to include All Inboxes and/or All Flagged

messages as favorites at the top of Account List view.

Accounts: Tap an account name to enter advanced settings (see Enter

advanced account settings).

Default Account: Tap the account shown and then tap the account

you want to set as the new default. The default account is used to send a message when you create a new message in Account List view or in a merged folder such as All Inboxes or All Flagged. If you have only one email account on your phone, the Default Account preference is not displayed.

Add An Account: See Set up email.

• From within the Email application, you can accept, decline, or tentatively

accept a meeting invitation.

• If you accept or tentatively accept an invitation, it appears as an event in

Calendar.

• You can reply to and forward meeting invitations in the same way as

email messages.

TIP If you receive an updated meeting invitation, you can again choose to accept,

decline, or tentatively accept. If you receive a meeting cancellation, open the message and tap Remove From Calendar to delete the meeting from your calendar.

Send email messages from within another application

Reorder accounts

You can change the order of the accounts in Account List view.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap and hold the account name, wait for the visual cue, and then drag

the account up or down.

Reply to meeting invitations

You receive meeting invitations on your phone in the same way that you receive email messages. However, you cannot create meeting invitations on your phone.

Tap to accept, tentatively accept, or decline an invitation.

Here are the key features of meeting invitations:

• Meeting invitations appear on your phone in the Email application, not in

the Calendar application.

Use the share menu item in any application that supports this feature to send an item as an attachment to an email message. This feature is available in the Contacts, Photos, Doc View, PDF View, and Memos applications, among others. Depending on the app, the menu item might be named

Share, Send, or Email. For details, see the section in this guide on the

specific application.

Messaging

What kinds of messages can I send and receive?

You can use the Messaging application to send and receive the following types of messages:

• Text and multimedia messages (see Create and send a text or multimedia

message)

• Instant messages for an IM account you already have set up online (see

Set up an instant messaging (IM) account)

Chapter 5 : Email, text, multimedia, and instant messaging 81

The Synergy feature enables the Messaging app to gather all your text, multimedia, and instant messages to and from the same contact into a single conversation (sometimes called a thread). So you can see your entire message history with someone regardless of the different methods you happened to use to communicate with that person (see Work with

conversations). You can even switch from account to account without losing

the thread of your conversation (see Switch between messaging accounts in

a conversation)—just pick the messaging account that's most likely to keep

you in unbroken contact with the person you're talking to.

Work with conversations

When you exchange more than one message with a person, the messages are grouped into a conversation. A single conversation can contain text, multimedia, and IM messages. When you start or continue a conversation, the upper part of the conversation screen displays all messages you’ve exchanged with this person, and the bottom part provides the area where you type your next message.

You can carry on conversations with multiple people at the same time.

1 Open Messaging .

Switch between messaging accounts in a conversation

In a single conversation, you can switch between text/multimedia messaging and an IM account. So if you are having an IM chat with someone and he or she goes offline, you can send the person a text message to wrap up the conversation. You can also switch between different phone numbers for sending a text message to a person.

TIP To be able to switch between text messaging and IM messaging with

someone, that person’s mobile phone number and IM address must be in the same single contact or a linked contact. If the address and number are in different unlinked contacts, link them (see Link a contact).

1 In Messaging, start a new conversation or open one that’s listed in

Conversations view.

2 Ta p Te x t or an IM account name in the upper-right corner of the

screen. If available, the other ways to communicate with this contact appear in a list. Tap the account or phone number you want to use.

2 Do one of the following:

• Start a new conversation: Create a message (see Create and send a

text or multimedia message or Send and receive IM messages), or

tap a message and reply to it.

• Continue an existing conversation: Tap the conversation.

3 Enter your message.

4 Ta p .

TIP You can copy the contents of a conversation as plain text, which you can

paste in a memo, email message, and so on (see Copy messages).

82 Chapter 5 : Email, text, multimedia, and instant messaging

Dial a number from a conversation

1 Open Messaging .

2 Tap a conversation.

3 Do one of the following:

• Tap the contact name or phone number at the top of the screen, and

tap the number you want to call.

• Ta p TEXT or the IM account name in the upper-right corner, and

tap beside the number you want to call.

Switch between Conversations view and Buddies view

3 In Buddies view, tap to expand a buddy list. Tap a buddy name to

contact that person.

TIP You can set a preference to show all your buddies, whether they are online or

offline, or to hide offline buddies. In Buddies view, open the application menu and tap Show/Hide Offline Buddies.

Create and send a text or multimedia message

Each text message can have up to 160 characters. You can send a message of more than 160 characters, but the message may be split into several messages. If you send a text message to an email address, the email address is deducted from the 160-character count.

Conversations view lists all of your Messaging conversations. Buddies view lists all of your IM buddies.

1 Open Messaging .

2 For Conversations view, tap Conversations. For Buddies view, tap

Buddies.

Multimedia messages consist of both text and pictures. You can include pictures in JPG format.

DID YOU KNOW? You can send and receive text messages even while you are

on a phone call. This is easiest when using a hands-free headset or the speaker.

BEFORE YOU BEGIN Make sure that your phone is on and that you’re

inside a coverage area (see Tu rn wi re le ss se rvi ces o n).

1 Open Messaging .

2 The first time you open Messaging, tap Done to send a text or

multimedia message. Thereafter, skip to step 3.

3 Tap . The cursor is in the To field. Do one of the following to

address the message:

• Enter a contact’s first or last name or initials, screen name, phone

number, or email address. Tap the phone number you want to use to send the message when it appears.

• Tap to open your full contact list. Tap the contact you want or

enter a name or address to narrow the list.

Chapter 5 : Email, text, multimedia, and instant messaging 83

• Enter a phone number for a recipient who is not a contact.

• Do you need to enter a short code that contains letters—for

example, to text a vote to a TV poll or to make a donation to a charity? Use the keyboard to enter it; just press the letter keys and tap the code that appears under Short Code. This is not the same as dialing a number that contains letters—for example, (555) 256 PALM. To dial a number like this, you must use the onscreen dial pad and tap the numbers that correspond to the letters P, A, L, M— which would be 7256.

• Enter a contact’s first or last name or initials, screen name, phone

number, or email address. Tap the IM or email address you want to use to send the message when it appears.

4 Ta p t h e To field and repeat step 3 to enter additional recipients.

5 To attach a picture in JPG format to a multimedia message, do one of

the following:

• If you did not yet enter the message text, tap . Tap the album

containing the picture you want. Tap the picture, or tap New Photo and take the picture. Tap Attach Photo.

• If you already entered the message text, open the application menu

and tap Add Picture. Tap the album containing the picture you want and tap the picture, or tap New Photo and take the picture. Ta p Attach Photo.

6 To attach a video to a multimedia message, do one of the following:

• Before entering the message text: Tap , and tap . Tap the

album containing the video and tap the video, or tap New Video. If you tap New Video, tap to start recording, tap to stop, and then tap the new video.

• After entering the message text: Open the application menu, tap

Add Picture, and tap . Tap the album containing the video and

tap the video, or tap New Video. If you tap New Video, tap to start recording, tap to stop, and then tap the new video.

TIP You can include emoticons in your message (see Use emoticons in a

message).

TIP You can also send a contact entry as part of a multimedia message. Do this in

the Contacts app (see Send Contacts).

Use emoticons in a message

To include an emoticon in a text, multimedia, or IM message, type in a keyboard character combination for that emoticon. Most emoticons can be created by more than one combination. After you send the message, the emoticon image appears in the conversation on your phone and on the recipient’s phone, as long as the receiving IM application supports the image.

This table shows the emoticons that are supported on your phone.

7 Enter the message text and tap .

84 Chapter 5 : Email, text, multimedia, and instant messaging

NOTE Emoticon combinations that use words, such as :cool or :cry, are not

supported in most chat applications. Emoticons created using these combinations may not appear correctly on the recipient’s phone.

Table 1. Supported emoticons

To display this

Enter any of these keyboard character combinations...

emoticon...

Table 1. Supported emoticons

To d isp lay thi s

Enter any of these keyboard character combinations...

emoticon...

:-&:&=&=-&:-@:@=@=-@:sick

:) :-) =) =-) :smile

:/:-/:\:-\=/=-/=\=-\:doh

>:o>:-o>:O>:-O>:(>:-(:angry:mad

o_O :confused

8) 8-) B) B-) :cool

:’( =’( :cry

:[ :-[ =[ =-[ :redface

:S :-S :s :-s %-( %( X-( X( :eww :gross

:! :-! :eek

:( :-( =( =-( :sad

:O:-O:o:-o=O=-O=o=-o:surprised :shock :omg

^^ ^_^ ^-^ :grin :biggrin

<3 :heart

O:) O:-) o:) o:-) :innocent :angel

;) ;-) :wink

:P :-P :p :-p :b :-b =p =P =b =-b =-p =-P :yuck :razz

Receive and view text and multimedia messages

You can view pictures, videos, and animated GIFs, and listen to music files included in a multimedia message. You can save pictures in JPG format to your phone for viewing in the Photos application. Animated GIF files appear as JPG files in the Messaging app.

1 Open Messaging .

2 Tap a conversation to view messages.

3 To view an attached file in a multimedia message: Tap a music, video,

or vCard file name. (Attached pictures are displayed within the message.) Tap Copy Photo to save an attached JPG picture.

4 (Optional) Do any of the following:

:-*:*=*=-*:kiss

:-D:D=D=-D:laugh:lol

>:-) >:) >:-> >:> :evil :twisted

:| :-| :neutral :meh

• To call a number: Tap the number, and tap .

• To send a text message: Tap and hold the number, and tap Tex t .

• To send an email: Tap and hold the email address, and tap Send

Email.

• To go to a web address: Tap it.

Chapter 5 : Email, text, multimedia, and instant messaging 85

Add a contact from a text or multimedia message

Forward a message

To add a message sender as a contact:

1 In Conversations view, tap a conversation with someone who is not a

contact.

2 Tap the header at the top of the screen.

3 Ta p Add To Contacts.

4 Tap one of the following:

Add New Contact: Create a new contact for the name or address.

Add To Existing: Tap the contact you want to add the name or

address to.

To add a number or email address to Contacts from the body of a message:

1 Tap and hold the number or email address.

2 Ta p Add To Contacts.

3 Tap one of the following:

Save As New: Create a new contact for the number or address.

1 In a conversation, tap a message,

2 Do one of the following:

• To forward the message through Messaging: Tap Forward, and

enter the recipient's number or address in the To field.

• To forward the message in an email: Tap Forward Via Email, and

enter the recipient's name or email address in the To field.

3 (Optional) Tap the message text, and edit the text.

4 Ta p .

Copy messages

You can copy an individual message as plain text. You can also copy the contents of an entire conversation.

1 Open Messaging .

2 Tap a conversation.

3 Do one of the following:

Add To Existing: Tap the contact you want to add the number or

address to.

This option is not available when the phone number or email address is already in Contacts.

86 Chapter 5 : Email, text, multimedia, and instant messaging

• To copy the entire conversation: Open the application menu, tap

Edit, and tap Copy All.

• To copy a single message: Tap the message and tap Copy Text.

View a contact’s information from a message

• In a conversation, tap the header of a message received from a contact

to open the contact entry.

Dial a number from a message

• Tap a phone number.

Delete a message

1 In a conversation, throw the message off the side of the screen.

2 Ta p Delete to confirm.

Delete a conversation

1 In Conversations view, throw the conversation off the side of the

screen.

2 Ta p Delete to confirm.

Set up an instant messaging (IM) account

To use an IM account on your phone, such as a GoogleTalk IM account, you must already have the account online. If you have an IM account with a provider that takes advantage of the Synergy feature, that IM account is automatically added to your phone when you enter your username and password for that provider in Email, Calendar, or Contacts.

3 Tap the account type and enter your username and password.

4 Ta p Sign In.

Sign in to an IM account

1 Open Messaging .

2 Do one of the following:

• The first time you open Messaging: Tap Add An Account.

• Any other time: Open the application menu and tap Preferences &

Accounts. Tap Add IM Account.

Chapter 5 : Email, text, multimedia, and instant messaging 87

2 Ta p Buddies.

2 Do one of the following to start or continue a conversation:

• In Buddies view, tap a buddy name and enter a new message. If

there's more than one account for that buddy, the most recently used IM account is opened.

• In Conversations view, tap an existing conversation and enter a new

message.

• In Conversations or Buddies view, if you tap , you start a new text

message. To switch to IM, tap the icon in the upper-right corner of the screen, enter an IM address from your Contacts, and then tap the address.

3 Enter the message text and tap .

TIP You can include emoticons in your message (see Use emoticons in a

message).

3 Tap to the left of the text Offline and tap Available.

Sign out of an IM account

1 Open Messaging .

2 Ta p Buddies.

3 Tap the status icon to the left of your online status (Available or Busy)

and tap Sign off.

Send and receive IM messages

BEFORE YOU BEGIN Make sure that your phone is on and that you’re

inside a coverage area (see Tu rn wi re le ss se rvi ce s o n).

1 Open Messaging .

4 When the message recipient replies, the reply appears below your

message in the conversation. Repeat step 3 to reply to that person.

5 (Optional) Do any of the following from a message you receive:

• To call a number: Tap the number, and tap .

• To send a text message: Tap and hold the number, and tap Tex t .

• To send an email: Tap and hold the email address, and tap Send

Email.

• To go to a web address: Tap it.

Add a contact from an instant message

You can add a number or email address to Contacts from the body of an instant message.

1 Tap and hold the number or email address.

2 Ta p Add To Contacts.

88 Chapter 5 : Email, text, multimedia, and instant messaging

3 Tap one of the following:

Change your IM account username and password

Save As New: Create a new contact for the number or address.

Add To Existing: Tap the contact you want to add the number or

address to.

This option is not available when the phone number or email address is already in Contacts.

Change your online status

1 Open Messaging .

2 Ta p Buddies.

3 Tap the status icon to the left of your status description, and tap your

new status.

Change your custom message

Your custom message is seen by your IM buddies. It appears next to your IM screen name and status. It can contain any text you want.

1 Open Messaging .

2 Ta p Buddies.

If you change the username or password for your IM account online, you need to enter the updated information for the account on your phone.

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Enter the new information and tap Sign In.

Delete an IM account

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Remove Account, and tap Remove Account again to confirm.

Turn messaging notifications on/off

You can set your phone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts.

3 Do one of the following:

• If you already have a custom message, tap the current message and

enter the new message text.

• If you’re creating a custom message for the first time, tap the status

text (Available or Busy) and enter the custom message text.

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

Chapter 5 : Email, text, multimedia, and instant messaging 89

3 In Show Notifications, tap On or Off.

4 When Show Notifications is on, tap Alert, and tap any of the

following:

Vibrate: The phone vibrates with no other sound.

System Sound: The system sound plays. If the ringer is off, the phone

vibrates.

Ringtone: Tap a ringtone. Tap to the right of a ringtone title to

preview it. A ringtone that you choose plays.

Mute: No sound plays and the phone does not vibrate.

90 Chapter 5 : Email, text, multimedia, and instant messaging

Contacts, Calendar, and other personal information

Yo ur P al m® Pre™ Plus phone makes it easy to organize your personal information and keep it with you wherever you go.

All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts.

In this chapter

92 Contacts 102 Calendar 109 Tasks 113 Mem os 115 C lock 116 Calculato r 117 Facebook

Chapter 6 : Contacts, Calendar, and other personal information 91

Contacts

Use a third-party sync solution: If you want to use a desktop app to store

your contacts, you can use a third-party solution (sold separately) to sync your contacts directly with your computer (see palm.com/sync-solutions).

How do I add names and other info into Contacts?

You have a few options for getting info into your Contacts.

Connect to an online address book: If you have an address book in an

online account that works with the Palm Google or Microsoft Exchange), you can set up Contacts on your phone to synchronize and display contacts that you store in the online address book. Set up synchronization the first time you open Contacts (see Use Contacts

for the first time), or anytime after that (see Customize Contacts). After you

set up the connection to the online address book, contacts you enter online show up automatically in Contacts, and contacts you enter on your phone sync to the online account, provided the account allows writing from the phone to the online account.

The Synergy feature makes it easy to synchronize other data from an online account. By setting up synchronization in one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Gmail account in Email before you set up Contacts, when you first open Contacts, you find that your Google contacts are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone’s Calendar.

NOTE See Online accounts available for Palm® webOSTM phones for the current

list of online accounts that you can set up on your phone and from which you can access contacts.

Synergy™ feature (for example,

Transfer contacts using the Data Transfer Assistant: When you transfer

contacts from desktop software, you select which account to assign those contacts to. Look for those contacts in the account you select (see How do I

get data off my computer?).

Download vCard info to Contacts: A vCard is a file type made especially

for contact info. A vCard may contain one or many contact entries. A vCard can be attached to an email or a multimedia message, and you can download the info in a vCard to your Contacts app. See Receiving vCards.

Linked contacts

The Synergy feature automatically links contacts from different accounts if it finds data in common among them. For example, if you have a contact in Exchange and in Google for Emily Weeks, your phone links the contacts so that all of Emily’s info shows up on a single contact screen. You need to open just one view to see all of Emily’s info. The actual source data remains separate in the various accounts where you originally created the data; it's just assembled in one view on your phone for your convenience.

How can you tell if a contact is linked? Look in the upper-right corner of the contact screen. If you see a stack of photos and a number, that means that you're looking at a linked contact, with combined info from contacts you’re storing in separate accounts.

Enter a contact directly in Contacts: See Create a contact for instructions.

You can assign the contact to one of your online address books—if you do, it synchronizes with the online address book. Or you can create the contact in your Palm profile account, which means it shows up on your phone only. Palm profile contacts are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.

92 Chapter 6 : Contacts, Calendar, and other personal information

1 Tap the stack of photos to see the contacts that are linked. 2 Emily is a contact in your Google online account and in your Palm profile account. 3 Scroll down to see Emily’s combined contact info.

You can unlink linked contacts, and you can manually link contacts (see Link

a contact or Unlink a contact).

Use Contacts for the first time

1 Open Contacts .

2 Do one of the following:

• To set up your first online account to sync: Tap the account type,

enter the account information, and tap Sign in.

• To set up a second online account to sync: Tap Add An Account,

tap the account type, enter the account information, and tap

• To open Contacts without creating an online account: Tap Done.

This opens your Palm profile account, and you can start creating contacts in this account.

NOTE When setting up an AT&T Address Book account, you are asked to accept

AT&T’s terms and conditions. Tap the plus icon in the upper right to see the full terms and conditions. Tap Accept to continue.

Chapter 6 : Contacts, Calendar, and other personal information 93

NOTE If you add your Facebook or LinkedIn account to Contacts, your friends’

Facebook and LinkedIn email addresses show up in Contacts. You cannot change Facebook or LinkedIn info from Contacts on your phone. You also cannot add friends to your Facebook or LinkedIn account from Contacts. To work directly with Facebook or LinkedIn, go to facebook.com or linkedin.com in the Web application (see We b). To update your status and see your Facebook news feed, use the Facebook application developed for your phone (see Facebook).

Create a contact

If you are using Contacts for the first time, you go through a few different steps to add or access the contacts on your phone (see Use Contacts for the

first time). Follow this procedure to add contacts directly on your phone

after the first time you use Contacts.

1 Open Contacts .

3 (Optional) Tap the account icon to the right of Name to change the

account to which the new contact will be added.

2 Tap .

When you add a contact, if you don’t specify the account, the new contact is added to your default account (see Customize Contacts).

NOTE If an account doesn’t appear in the list, you can’t add data to that account

from your phone.

* Account icon, showing Palm profile account

4 Ta p Name to enter the contact name. To add a prefix and other details

to a name, open the application menu and tap Name Details.

5 Tap fields to enter contact details, select a ringtone for this contact,

and so on. Scroll to see all fields. You can add a reminder that appears whenever you and this person get in touch. See Assign a reminder

message to a contact.

6 In some fields, such as New Phone Number, when you enter the

information a label button appears on the right. Tap the button to change the label for your entry—for example, to identify a number as a mobile or work phone.

94 Chapter 6 : Contacts, Calendar, and other personal information

TIP When you enter a phone number that requires pauses—for example, a

number for which you need to enter a password or respond to prompts, you can insert a pause or a stop in the number. To insert a two-second pause, enter a T where you want the pause to appear. To insert a stop, enter a P where you want the stop to appear. To dial the next set of numbers after the stop, tap the screen.

7 Ta p Done.

Find a contact

You can find a contact from Card view or the Launcher view. To learn how, see Use universal search. To find a contact within the Contacts app, follow these steps.

1 Open Contacts .

2 Begin typing any of the following:

• First, middle, or last name

• First and last initial (no space between)

• Company

• Nickname

3 For more search options, tap Global Address Lookup. (This option is

available if you are using Microsoft Exchange with a Global Address List.)

4 Tap the contact.

View, edit, copy, or delete contact information

1 Open Contacts .

Chapter 6 : Contacts, Calendar, and other personal information 95

2 Search for a contact (see Find a contact), and tap the contact name.

6 Do one or both of the following:

• To add or change information: Tap a field (see Enter information in a

field).

NOTE In a linked contact, when you enter info in a field for the first time, you can

assign that info to any account by tapping the account button in the field.

• To delete a piece of contact information: Throw the item off the side

of the screen, and tap Delete.

7 Ta p Done.

Copy a contact to the SIM card

1 Open Contacts .

3 (Optional) To copy a contact, open the application menu, tap Edit, and

tap Copy All.

The contents of the contact entry are copied as plain text, with carriage returns between each element.

4 To edit a contact, tap Edit.

Info that’s dimmed means it originates from an account that you can’t edit on your phone (like Facebook).

5 In a linked contact, tap the account icon in the upper-right corner to

edit fields specific to that account.

NOTE The fields that make up the contact header (name, photo, job title,

company) are unique to each account. You must open a specific account to enter these fields.

2 Search for a contact (see Find a contact), and tap the contact name.

3 Open the application menu and tap Copy To SIM Card.

The two contacts are automatically linked.

96 Chapter 6 : Contacts, Calendar, and other personal information

Add a photo to a contact

The photo you add appears onscreen when this contact calls you or when you call the contact.

1 While creating (see Create a contact) or editing (see View, edit, copy,

or delete contact information) a contact, do one of the following:

• To add or change the photo in the default account: Tap .

• In a linked contact, to add or change the photo of another account:

Tap the account icon in the upper-right corner and tap the other account (see Linked contacts).

• To capture the portion of the picture you want: Tap and hold the

picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the contact photo.

4 Ta p Attach Photo.

Add a ringtone to a contact

Select the ringtone you want to hear when a contact calls you.

1 While creating (see Create a contact) or editing (see View, edit, copy,

or delete contact information) a contact, tap Set a ringtone.

2 Do one of the following:

• Tap a ringtone name.

• To use a music file as a ringtone: Tap and tap the file name.

3 (Optional) Tap to preview the ringtone.

4 Ta p Done.

2 Do one of the following:

• To take a new photo: Tap New Photo and take the picture.

• To use an existing photo: Tap the album containing the picture and

tap the picture.

3 (Optional) Do either or both of the following:

• To zoom out or in on a part of the picture: Pinch in or out on the

picture.

TIP To change the ringtone for a contact, tap the ringtone and tap Change

Ringtone. Delete Ringtone deletes the ringtone from the contact, not from the

list of available ringtones.

Assign a speed dial to a contact

You can assign a speed dial to any contact phone number. You can assign up to 26 speed dials.

NOTE You cannot assign 1 (the E key) as a speed dial. The number 1 is reserved

for speed dialing your voicemail system.

Chapter 6 : Contacts, Calendar, and other personal information 97

1 Open Contacts .

Assign a reminder message to a contact

2 Search for a contact (see Find a contact to learn how), and tap the

contact name.

3 Open the application menu and tap Set Speed Dial.

4 Tap the phone number you want to assign a speed dial to, and then do

one of the following:

• To assign a speed dial: Tap the key to use as a speed dial.

• To reassign a speed dial to the selected number: Tap the assigned

speed dial and then tap Reassign To [Name].

If you have an important message or a question for a contact, you can enter a reminder right on your phone. The next time you and the contact are in touch—whether by phone call, email, or text message/IM—a notification appears showing the contact name and a message bubble. Tap the bubble to view the reminder.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 Open the application menu and tap Add Contact Reminder.

4 Enter the reminder, and make the back gesture to save it.

TIP To remove a reminder message before it pops up as a notification, open the

application menu, and tap Add Contact Reminder. Tap the trash icon.

Link a contact

When your phone recognizes matching information in two or more contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information. You can also manually link contacts. The info for your linked contacts appears combined only on your phone— the actual info is kept separate and distinct in the accounts it came from.

TIP To remove a speed dial from a number, open the contact, open the

application menu, and tap Set Speed Dial. Tap the number and tap Remove

Speed Dial [key letter].

98 Chapter 6 : Contacts, Calendar, and other personal information

IMPORTANT To maintain the integrity of your contact data, it’s important that

you link only one person’s contact info in different accounts. For example, if you have contact info for Emily Weeks in Google, Facebook, Microsoft Exchange, and your Palm profile account, go ahead and link all four contacts into a linked contact. But don’t link Emily’s contact info with her sister Allison’s.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 In the open entry, tap the contact name in the header, and tap Link

more profiles.

3 Tap the contact name in the header, and tap the contact you want to

unlink.

4 Ta p Unlink This Profile.

Add a contact entry to the Launcher

Assign your favorite contacts to the Launcher, so you can open them directly from that location.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 Open the application menu and tap Add to Launcher.

4 (Optional) Edit the first and last name as you want them to appear in

the Launcher.

4 Search for the contact (see Find a contact) and tap it to link the two

contacts.

5 After you create the link, be sure the linked contact appears in your

Contacts list under the name you’re most likely to search for and recognize (and not, say, under a person’s IM screen name, which can be unrelated to their real name). To do this, tap the contact name you want to appear, and tap Set As Primary Profile. When you search for a contact using universal search (see Use universal search), the search feature looks through primary profile information only.

Unlink a contact

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

5 Ta p Add To Launcher. To see the contact in the Launcher, scroll down

on page 1 of the Launcher.

If the contact has a picture (see Add a photo to a contact), the picture appears as a Launcher icon. If the contact doesn’t have a picture, the contact name appears in the Launcher with a placeholder icon. Tap the picture or placeholder icon to open the contact.

Get in touch with a contact

1 Open Contacts .

Chapter 6 : Contacts, Calendar, and other personal information 99

2 Tap the contact name.

3 Do any of the following:

• Tap the appropriate field to call or send an email or instant message

to that contact. For example, tap a phone number to call the contact.

• Tap to send a text message.

• Tap an address field to view the address on a map.

3 Do one of the following:

• Delete only one entry in a linked contact: Tap the displayed contact

name to open the list of all entries in the linked contact. Tap the entry you want and tap Delete This Profile.

• Delete an unlinked contact or an entire linked contact: Open the

application menu and tap Delete Contact. Tap Delete All Profiles

to confirm.

NOTE If you see Delete Other Profiles rather than Delete All Profiles, you

have linked contacts that come from accounts whose info you can't change on your phone (like Facebook and LinkedIn). Tap it. To delete any remaining contacts, go to the account online using your computer and delete them there.

Delete a contact

1 Open Contacts .

2 Tap the contact name.

NOTE Entries that you cannot change on your phone, like those from Facebook

and LinkedIn, you also cannot delete from the phone. You must delete them from your account on the web to remove them from your phone.

100 Chapter 6 : Contacts, Calendar, and other personal information

If you delete a contact that is assigned to an online account, the contact is deleted in the online account also.

Palm PRE PLUS User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Welcome

Yo u r P a l m® Pre™ Plus phone

What’s in the box?

Print material

Hardware

Where can I learn more?

Basics

Get to know your phone

Slide out the keyboard

Front view

Keyboard

To u c h s c r e e n

Icons in the title bar

Back view

Top view

Bottom view

Set up your phone

Insert the SIM card

Complete setup

Verify your profile

What is a Palm profile?

Charge the battery

Maximizing battery life

Tur n th e ph one on /o ff

Turn the screen on/off

Turn wireless services off (airplane mode)

Turn wireless services on

Turn everything (the screen and wireless services) on/off

Use gestures: tap, swipe, drag, flick, pinch

Basic gestures

Scroll gestures

Zoom gestures

Text se l e c t i o n g esture s

Drag an item

Delete a list item

Open applications

Open an application in Quick Launch

Open an application in the Launcher

Open an application using search

Work with applications

Go up one level in an app (back gesture)

Display all open applications (Card view)

Move among open applications

Reorder open cards

Close an application

Change the applications that appear in Quick Launch

Reorder Quick Launch icons

Delete an application

Reorder Launcher icons

Enter and save information

Use the keyboard

Enter uppercase letters

Enter alternate keyboard characters

Enter passwords

Enter characters from the symbols table

Symbols and accented characters

Enter information in a field

Select items in a list

Cut, copy, and paste information

Save information

Use the Select All and Copy All features

Use the menus

Open the application menu

Open the connection menu

Search to find info and make calls

Use universal search

Universal search application keywords

Search within an application

View and respond to notifications

Respond to a notification

View all your notifications

Reorder notifications and other dashboard items

Update the software on your phone

Respond to a system software notification

Manually check for system updates