Palm Pre P100EWW User Manual

User Guide

Intellectual property notices

© 2009 Palm, Inc. All rights reserved. Palm, Pre, Synergy, and the Palm and Pre logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook trademarks of Google, Inc. Doc View and PDF View are provided by Documents To Go product of DataViz, Inc. (dataviz.com). All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Patent pending. This product also is licensed under United States patent 6,058,304.

Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited usage data plan is strongly recommended or additional data charges may apply.

Open Source License information

You can view the Open Source License terms on your phone. Press the Center button and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View, then tap Open Source Information.pdf.

is a registered trademark of Facebook, Inc. Google and Google Maps are

, a

As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.

v. 1.0

You can also view the file on your computer. Connect your phone to your computer with the USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the Palm Pre drive. To locate the drive, do the following for your operating system:

• Windows Vista: Open Computer.

• Windows XP: Open My Computer.

• Mac: Open Finder.

• Linux (Ubuntu): The drive is displayed on the desktop.

• Other Linux distribution: The location of the drive may vary by system.

When you have opened the Palm Pre drive, double-click the file Open Source Information.pdf.

Recycling and disposal

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit palm.com/environment or recyclewirelessphones.com/.

Chapter 1 Welcome

6Your Palm® Pre™ phone 7What’s in the box? 7 Where can I learn more?

Chapter 2 Basics

10 Get to know your phone 14 Set up your phone 15 Charge the battery 16 Turn the phone on/off 18 Use gestures: tap, swipe, drag, flick, pinch 22 Open applications 24 Work with applications 27 Enter information 30 Use the menus 31 Search to find info and make calls 32 View and respond to notifications 33 Update the software on your phone 36 Copy files between your phone and your computer

Chapter 3 Transferring Data

40 Data transfer overview 40 How do I get data from my old phone? 40 How do I get data off my computer? 41 I’m already using Google, Facebook, and/or

Microsoft Exchange

42 I want to access the contacts, calendar events, and

tasks in my current desktop app, and then use the Synergy feature to access the same data on my phone

43 I don’t need to sync, but I do want a copy of my data

backed up somewhere besides my phone

43 I’d rather sync directly with my computer

Chapter 4 Phone

46 Make calls 48 Receive calls 49 Use voicemail 49 What can I do during a call? 52 What’s my number? 52 View your call history 53 Save a phone number to Contacts 53 Use a phone headset 55 Customize phone settings

Chapter 5 Email and other messages

58 Email 68 Messaging

Chapter 6 Personal information

78 Contacts 86 Calendar

Contents 3

93 Tasks 97 Memos 98 Clock 99 Calculator

Chapter 7 Photos, videos, and music

102 Camera 102 Photos 106 Videos 107 YouTube 109 Music

Chapter 8 Web and wireless connections

114 Wi-Fi 117 Location Services 118 Web 122 Google Maps 123 Bluetooth 125 Use your phone as a modem

wireless technology

Chapter 11 Troubleshooting

146 For users of other Palm® devices 146 Battery 149 Screen and performance 151 Phone 152 Hands-free devices 153 Synchronization 155 Email 156 Messaging 156 Wi-Fi 157 Web 158 Calendar and Contacts 159 Camera 159 Transferring information from your computer 159 Backing up and restoring data 160 Updates 160 Third-party applications 161 Making room on your phone

Terms

Chapter 9 Documents

Chapter 10 Preferences

4Contents

128 Doc View 131 PDF View

136 Backup 139 Date & Time 139 Device Info 141 Regional Settings 142 Screen & Lock 143 Sounds & Ringtones

Regulatory and Safety Information

Specifications

Index

Welcome

Congratulations on the purchase of your Palm® PreTM phone.

In this chapter

6Your Palm® Pre™ phone 7 What’s in the box? 7 Where can I learn more?

Chapter 1 : Welcome 5

Yo u r P a l m® Pre™ phone

In one compact and indispensable device, you now have all of the following:

• An advanced wireless phone running the Palm

• A full suite of organizer applications: Contacts, Calendar, Memos, and

Ta s k s

• High-speed data with EVDO and 1x support

• Wi-Fi capability

• A 3-megapixel digital camera

• GPS functionality

• Integrated text, multimedia, and instant messaging (IM)

• Tools to view and manage Microsoft Office and Adobe PDF files

Yo ur Pa lm operating system, the Palm

Pre™ phone puts Palm’s new multitasking, gesture-based

webOS™ platform, inside a small, beautiful device with a keyboard that you can slide out whenever you need it. Here are a few highlights of your new phone.

Gestures: On your Pre phone, you make calls, move around, and manage

your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see Use gestures: tap, swipe, drag, flick, pinch, and go to

palm.com/support to see animations that demonstrate these gestures. The

introductory piece in your Pre phone’s box has a detachable gesture guide to put in a pocket and consult when you need to—you won’t need it very long.

Multitasking: You can have many applications open at once and easily move

among them. Go to the Launcher to open apps. See the lineup of your open apps in Card view. Tap an app to bring it into the foreground and work with it. For more information, see Open applications.

The Palm

Synergy™ feature: The Palm® Synergy™ feature on your Pre

phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.

webOS™ platform

email, contacts, and events. The Email, Contacts, and Calendar applications on your Pre phone all provide a kind of view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars, and the single inbox for your email in Contacts, Calendar, and

Email.

Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see

Messaging.

Universal search: Need to call Ed? Just slide out the keyboard and type ed. If

he’s listed in your Contacts, you can get his numbers from the search results. Tap a number and you’ve made the call. Search works just as fast when you need to search the web. For more information, see Search to find info and

make calls.

Sync: Your Pre phone gives you synchronization without a cable. You can

sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the Web because a copy of your data is stored on the device.

Yo ur Pa lm pr of il e: When you set up your phone, you create a Palm profile.

Your profile gives you access to services like automatic updates and automatic, frequent backups of any of your info that is stored only on your phone and isn’t synchronized with an online account.

WARNING Please refer to Regulatory and Safety Information for

information that helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in serious bodily injury, death, or property damage.

For example, suppose you have a Google account for personal email, contacts, and calendar events, and an Exchange account for your corporate

6Chapter1:Welcome

What’s in the box?

All of the following items are included in the phone box:

Hardware

Print material

• Getting Started Guide

• Palm warranty

• End User License Agreement

Where can I learn more?

• On-device Help: Read short how-tos and watch animations on your new

phone.

To view all Help: Open Help .

To view Help topics for a single application: Open the application,

open the application menu, and tap Help.

• Online support from Palm: Visit palm.com/support to edit your Palm

profile, watch how-to animations, access the Data Transfer Assistant, and read comprehensive formation about your phone.

• Customer service from your wireless service provider: For questions about

your mobile account or features, contact your wireless service provider’s customer care.

• Palm Pre phone and pouch

• USB cable

• AC charger

• 3.5mm stereo headset

Chapter 1 : Welcome 7

8Chapter1:Welcome

Basics

You’re about to discover the many things about your

Palm

Pre™ phone that will help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours.

But first, take the few easy steps in this chapter to set up your phone and get it running. Then learn about the key features that make moving around on your phone and accessing your information easy: gestures, menus, search, notifications, and more.

In this chapter

Chapter 2 : Basics 9

Get to know your phone

Slide out the keyboard

• Hold the phone as shown below and gently push up.

Front view

10 Chapter 2 : Basics

1 Earpiece 2 To u c h s c r e e n : Tap and make other gestures directly on the screen. See To u c h s c r e e n . 3 Vo lu m e 4 Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap,

swipe, drag, flick, pinch.

5 Microphone 6 Center: Press to display Card view (see Display all open applications (Card view)). 7 Keyboard: See Keyboard. 8 Charger/microUSB connector

TIP Be careful not to scratch, crush, or apply too much pressure on the

touchscreen. Do not store your phone in a place where other items might damage it. When you pack your phone away, use the pouch to protect it.

Keyboard

1 Orange: Press to enter numbers, punctuation, and symbols that appear above the letters on

the keys. See Enter alternate keyboard characters.

2 Shift: See Enter uppercase letters. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are

composing) or to accept information you entered in a field. See Enter information in a field.

6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See

Enter characters from the symbols table.

To u c h s c r e e n

1 Application name: Displays the name of the currently open application. Tap the name to

open the application menu.

2 Launcher: See Open an application in the Launcher. 3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden. 4 Quick Launch: See Open an application in Quick Launch. 5 Connection icons: Show the status of wireless service connections and battery strength (see

What are all those icons?). Tap the icons to open the connection menu.

6 Page indicators: Show how many Launcher pages are to the right or the left of the currently

displayed page. Swipe left or right on the screen to see other pages.

7 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap

the bottom of the screen to view notification details (see View all your notifications).

Chapter 2 : Basics 11

What are all those icons?

Title bar icons and descriptions

You can monitor the status of several items using icons at the top of the screen:

Title bar icons and descriptions

Item Description

The battery is being charged.

The battery is fully charged.

The battery is low. See Charge the battery.

Airplane mode is turned on. This means that the phone,

Bluetooth

wireless technology feature, and Wi-Fi feature are off (incoming calls go to voicemail). See Tur n w ire le ss

services off (airplane mode).

Wi-Fi is turned on. Waves denote signal strength. See Wi-Fi.

The phone is searching for a Wi-Fi network.

The phone is on. Bars denote signal strength. See Tu r n

wireless services on.

Your phone is connected to a 1x data network. Data is not currently being transmitted over the network.

Item Description

No wireless service provider network is available.

Bluetooth

wireless technology.

A Bluetooth connection is in progress.

A Bluetooth connection has been made.

Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone conducts a universal search (see Search to find info and make

calls). If you are in an application such as Contacts or

Memos, your phone searches for items within the app that match the search term you entered.

Your phone is in roaming coverage. See Set roaming

preferences.

TTY is turned on. See Enable TTY/TDD.

wireless technology is turned on. See Bluetooth®

See I can’t tell if data services are available.

Your phone is connected to a 1x data network and data is being transmitted over the network.

Your phone is connected to an EvDO data network. Data is not currently being transmitted over the network.

See I can’t tell if data services are available.

Your phone is connected to an EvDO data network and data is being transmitted over the network.

The phone is searching for a wireless service provider network.

12 Chapter 2 : Basics

Back view

Top view

1 Powe r: Press to wake up or turn off the screen. Press and hold to turn your device and all

wireless services completely off and to turn your device back on after having turned it completely off.

2 Ringer switch: Slide to turn the ringer and notification sounds on or off (red means off). The

ringer switch does not affect music or video playback sounds.

3 3.5mm headset jack

Bottom view

1 Camera flash 2 Camera lens 3 Speaker

* Back cover release

Chapter 2 : Basics 13

Set up your phone

1 Press and hold the power button on the upper-right corner of your

phone until you see a logo on the screen (approximately five seconds). Please be patient while your phone starts up.

TIP If you don’t see the confirmation email in your Inbox, check your spam

mail folder in your desktop email program.

What is a Palm profile?

TIP If your phone does not turn on after you insert the battery and press and

hold power, you need to connect your phone to the AC charger to charge it (see Charge the battery).

2 Follow the onscreen instructions to complete setup. To create a Palm

profile, enter a working email address and a password (see What is a

Palm profile?). Be sure to make a note of your password and keep it in

a safe place.

IMPORTANT If you see a notification that an update is available, tap Install

Now to install it. Palm periodically sends updates to enhance the applications

and features on your phone.

Your phone is ready to use. To learn how to make your first call, see Make

calls.

Verify your profile

After you finish setup, look for an email on your computer at the address you used for your Palm profile. Click the link in the email to do the following:

A Palm profile connects your phone to Palm to get automatic updates, back up your data, and more. Specifically, your Palm profile backs up data that is not stored in an online account such as Google or Exchange (see

Transferring Data).

NOTE You cannot access Palm profile data on the profile website—you can

access the data on your phone only.

Your Palm profile also allows you to do a remote erase of the data on your phone if your phone is lost or stolen.

NOTE If you want to erase data on your phone while you still have it—for

example, before you give it to someone else—perform a partial or full erase (see Erase data and reset your phone).

Setting up a Palm profile is different from setting up email on your phone. To set up email, see Set up email. To change your Palm profile information after you have set it up, see Update your Palm profile settings.

• Verif y you r Palm profi le.

• Select a security question and answer.

• Follow a link to learn about getting data like contacts and appointments

onto your phone from your desktop organizer software (see Transferring

Data).

14 Chapter 2 : Basics

Charge the battery

WARNING Use only batteries and chargers that are approved by Palm

with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Use of unapproved third-party power supply accessories may damage the device and void the warranty for the product.

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone until the battery icon in the upper-right corner of the screen is full to ensure that the battery is fully charged.

2 Connect the small end of the USB cable to the charger/microUSB

connector.

See Maximizing battery life for tips on making your battery’s power last longer.

1 On the right side of your phone, open the charger/microUSB

connector. This is easier to do if you slide the keyboard out first.

3 Connect the other end of the USB cable to the AC charger.

4 Plug the AC charger into a working outlet.

TIP You can also charge your phone battery by connecting your phone to

your computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm® TouchstoneTM charging dock (sold separately) to your computer.

When the battery is very low, the battery icon in the upper-right corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green .

Maximizing battery life

Battery life depends on how you use your phone. You can maximize the life of your battery by following a few easy guidelines:

• Set your screen to turn off automatically after a shorter period of inactivity

(see Set the interval for turning the screen off automatically).

Chapter 2 : Basics 15

• Keep your battery away from direct sunlight and other sources of heat.

Temperatures over 45 degrees Celsius can permanently reduce the capacity and life span of any lithium-ion battery.

• As with any mobile phone, if you are in an area with no wireless coverage,

your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Tur n w ire les s

services off (airplane mode)).

• Turn off the Wi-Fi (see Wi-Fi), Bluetooth (see Bluetooth

wireless technology), and GPS (see Location Services) features when you are not

using them.

• If you set up an email account in the Email application, set the interval to

automatically download email to every two hours or less frequently (see

Enter advanced account settings).

• Lower the screen brightness (see Change screen brightness).

• Keep in mind that frequent use of instant messaging (IM) can reduce

battery life.

• Charge your phone whenever you can. Charge it overnight. The battery

has a much longer useful life when it is topped off frequently than when it is charged after it is fully drained.

• You can buy an extra battery as a spare for long plane trips or periods of

heavy use. To purchase batteries that are compatible with your phone, go to palm.com/us/products/phones/pre/index.html.

Turn the screen on/off

Turn the screen on and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and you must turn off all wireless services, but you want to look at your calendar.

To turn the screen on, do one of the following:

• Press power . Drag up to unlock the screen.

• Slide out the keyboard.

• Press Center . This wakes up the screen only when the keyboard is

slid out.

Tur n th e ph one on /o ff

The screen and the wireless services—phone, Bluetooth® wireless technology, and Wi-Fi—of your phone can be turned off and on separately. This means you can wake up the screen to use just the organizer features of your device (Calendar, Contacts, Tasks, Memos, and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

16 Chapter 2 : Basics

To turn the screen off, press power .

To save power, the screen dims automatically after a period of inactivity, then turns off. If you’re on a call when the screen dims and turns off, the call is not affected. To brighten the screen if it has dimmed, tap the screen.

TIP You can set how long the screen stays on during a period of inactivity (see

Set the interval for turning the screen off automatically).

Turn wireless services off (airplane mode)

Turn wireless services on

Airplane mode turns off your phone as well as the Bluetooth® wireless technology and Wi-Fi features. Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.

Do one of the following:

• Tap the upper-right corner of any screen to open the connection menu.

Ta p Turn on Airplane Mode.

• Press and hold power and tap Airplane Mode.

When your phone is in airplane mode, the airplane mode icon appears at the top of every screen, and Airplane Mode appears in the upper-left corner of the screen in the Launcher, Card view, and Phone. Your phone is not connected to any mobile network.

When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).

• Tap the upper-right corner of any screen to open the connection

menu. Tap Turn off Airplane Mode.

When your phone locates a signal, your wireless service provider’s name appears in the upper-left of the screen in the Launcher, Card view, and Phone, and the signal-strength icon appears at the top of the screen.

TIP When your phone is in airplane mode, you can turn the other wireless

features on individually. For Wi-Fi, see Turn Wi-Fi on and off, For Bluetooth, see Turn the Bluetooth feature on/off. To turn your phone back on, you must turn airplane mode off.

When you are inside a coverage area, the bars of the signal-strength icon are filled in. If you’re outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.

Chapter 2 : Basics 17

Turn everything (the screen and wireless services) on/off

• To turn both the screen and wireless services off: Press and hold

power and tap Tu rn Of f.

• To turn both the screen and wireless services back on: Press and hold

power .

You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending from the bottom of the screen to halfway down the Center button.

* Gesture area

You also need to know about the Center button. Press the Center button to do the following:

• When you’re working in an application, press Center to see Card view.

Card view shows you all the applications that are currently open, displayed as a series of cards (small active windows).

• When you’re in Card view, press Center to maximize the app in the center

of the view.

Use gestures: tap, swipe, drag, flick, pinch

Gestures are an important, basic part of your phone. They’re easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two.

To see short animations illustrating how to do gestures, go to palm.com/

support or tap Clips in Help on your phone.

18 Chapter 2 : Basics

Basic gestures

Ta p : Tap with the tip of the finger, fast and firmly, and then immediately lift

your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do.

Swipe: A swipe is most often a horizontal gesture, from right to left or left to

right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.

Drag: Drag is the gesture you make for a slow scroll up and down a list. Slide

your fingertip slowly along the surface—no need to bear down.

One kind of swipe you’ll use a lot: Back. Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you’re working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that’s the only screen of that app that’s open, you minimize the app and go back to Card view. In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.

The forward gesture, which is a swipe from left to right anywhere in the gesture area, allows you to move forward through previously viewed web pages. Forward is available in Web only.

One kind of drag that you’ll use a lot brings up Quick Launch when you’re in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag Quick Launch into view. To open one of the apps in Quick Launch, move your finger to its icon. When you see the app name appear, lift your finger. The application opens.

You also make the drag gesture as part of a drag and drop.

Flick: As its name tells you, this is a quick gesture, great for scrolling long

lists. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list.

Chapter 2 : Basics 19

To close an application in Card view, flick the card up toward the top of the touchscreen. This is called throwing the card off the top of the screen.

In some applications, such as Email and Messaging, you can throw a list item off the side of the screen to delete the item.

Scroll gestures

Scroll a specific amount: Drag the screen in the desired direction.

Scroll fast: Flick the screen in the desired direction.

Stop scrolling: Tap or drag the screen while scrolling.

Zoom gestures

Zoom in to increase the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Pinch out: Place two fingers on the screen and spread them slowly apart.

20 Chapter 2 : Basics

Zoom out to decrease the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Pinch in: Place two fingers on the screen and bring them together.

Zoom in or out a fixed amount (Web, Photos): Double-tap the screen.

Place the cursor in a text field: Tap the location.

Move the cursor: Tap the location to insert the cursor. Press and hold the orange key. Place your finger anywhere onscreen and drag your finger in the direction you want to move the cursor.

Text se l e c t i o n g e sture s

Text selection gestures are available in any editable text field—that is, any field or screen where you can insert a cursor.

Chapter 2 : Basics 21

Select text: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text.

Delete a list item

Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion.

The delete gesture is available in applications such as Email, Messaging, Tasks, Music, and Bluetooth. If you can’t delete a list item by throwing it, open the item and look in the application menu for a delete command.

Drag and drop

Tap and hold the item, drag it, and then lift your finger to drop it. Sometimes you get a visual cue that the item is ready to be dragged. For example, an icon in the Launcher is ready to be dragged when you see a halo around the icon. A card in Card view is ready to be dragged when it changes size and becomes transparent.

22 Chapter 2 : Basics

TIP To delete multiple list items, throw each one off the screen. If you get the

Delete confirmation prompt after throwing the first item, you don’t need to

tap it—just throw the second item, and the first deletion is confirmed automatically.

Open applications

You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time.

Open an application in Quick Launch

1 Drag up slowly from the gesture area to the screen.

Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher. To open an application from Quick Launch, just tap the icon.

Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar, and the Launcher. You can change the order of icons (except the Launcher icon) in Quick Launch (see Reorder Quick Launch icons), or swap in whatever applications you like (see Change the applications that appear in Quick Launch).

2 Move your finger to the application icon. When you see the app name

appear, lift your finger. The application opens.

Open an application in the Launcher

The Launcher displays all your applications that are not on Quick Launch. The Launcher includes multiple pages, which you can organize to group apps the way you want (see Reorder Launcher icons).

1 Press Center and tap .

NOTE If you have a notification or the dashboard is open (see View and

respond to notifications), you need to dismiss them to access Quick Launch.

When an application fills the whole screen, make the following gesture to display Quick Launch and open one of its applications.

TIP You can also open the Launcher by flicking up twice from the gesture

area to the screen. If you are in Card view, just flick up once to open the Launcher

Chapter 2 : Basics 23

2 To find the app you want, swipe up or down to see all the icons on a

page. Swipe left or right to see other pages.

1 Arrow indicates that you can swipe down to see partially or fully hidden icons. 2 Page indicators show that there are two Launcher pages to the right—swipe right to see

them.

Open an application using search

1 Press Center to open Card view.

2 Enter the name of the application.

3 When the application icon appears in the search results, tap it.

Work with applications

Go up one level in an app (back gesture)

The back gesture takes you up one level from a detailed level to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of that app that's open, you minimize the app and go back to Card view.

3 Tap the application icon.

To close the Launcher, do one of the following:

• Press Center .

• Tap .

• Flick up from the gesture area to the screen.

24 Chapter 2 : Basics

To make the back gesture, swipe right to left anywhere in the gesture area.

Display all open applications (Card view)

Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order.

• When an application fills the screen and you want to go to Card view,

press Center .

TIP You can also open Card view by flicking up from the gesture area to the

screen.

TIP You can also maximize the center card in Card view by flicking down

from the screen to the gesture area.

TIP You can set a preference to move among maximized application

windows with a full swipe in the gesture area (see Turn advanced gestures on/

off).

Reorder open cards

1 In Card view (see Display all open applications (Card view)), tap and

hold a card to further reduce the size of the cards.

TIP You can also tap anywhere on the screen around the cards to reduce the

size of the cards.

Move among open applications

1 In Card view (see Display all open applications (Card view)), swipe left

or right on the screen to see other open apps.

2 Tap a card to maximize the application.

2 Tap and hold a card, and after the halo appears around the icon, drag it

to another position.

Chapter 2 : Basics 25

Close an application

• In Card view (see Display all open applications (Card view)), throw the

card off the top of the screen.

Change the applications that appear in Quick Launch

If Quick Launch contains five icons, you must remove an application from Quick Launch before you can add another one. You can remove any application except the Launcher.

3 Tap and hold a Launcher icon, and after the halo appears around the

icon, drag the icon onto the Quick Launch bar.

Reorder Quick Launch icons

You can change the position of any Quick Launch icon except the Launcher icon.

1 In Card view, tap and hold a Quick Launch icon.

2 After a halo appears around the icon, drag it to another location.

1 Open the Launcher. Quick Launch appears at the bottom.

2 Tap and hold a Quick Launch icon, and then drag the icon onto the

Launcher.

26 Chapter 2 : Basics

Reorder Launcher icons

1 In the Launcher, tap and hold an icon.

2 After the halo appears around the icon, drag it to another location.

3 To move the icon to another page, drag it to the left or right edge of

the screen. Don’t release the icon until the new page appears.

Delete an application

You can delete applications that you have installed on your phone.

1 While pressing and holding the orange key, tap the app icon.

2 Ta p Delete.

TIP You can also delete an application you installed, by opening the Launcher,

opening the application menu, and tapping List Apps. On the list of applications, tap and hold an app name, and tap Delete.

Enter information

Use the keyboard

1 Orange: See Enter alternate keyboard characters. 2 Shift: See Enter uppercase letters. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you are

composing) or to accept information you entered in a field. See Enter information in a field.

6 Sym: See Enter characters from the symbols table.

Enter uppercase letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

• Press Shift and press the letter key. The Shift symbol appears: . You

don’t need to hold down Shift while you press the letter key.

Chapter 2 : Basics 27

• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol

appears: .

• Tur n off C a ps Lo ck : Pr es s Shift .

TIP The symbols and accented characters are grouped according to their

similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a € or other currency symbol, press Sym + h. Why? Because the alternate character on the H key is $.

Enter alternate keyboard characters

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

• Press the orange key and press the key for the character. The alternate

character symbol appears: . You don’t need to hold down the orange key while pressing the second key.

• Enter a series of alternate characters: Press the orange key twice to

lock the alternate character feature. The alternate character lock symbol appears: .

• Turn off the alternate character feature: Press the orange key.

Enter passwords

You can see each character of a password only as you enter it, so be careful. Be sure Caps Lock and alternate character lock are off unless you need them. For information on how to enter characters, see Enter uppercase letters and

Enter alternate keyboard characters.

Enter characters from the symbols table

TIP If you press the wrong key, press Backspace to return to the full list of

symbols and accented characters. You can then press another key.

3 Scroll to find the character you want.

4 Tap the character to insert it.

Symbols and accented characters

Press Sym and press…

a or A á à ä â ã å æ Á À Ä Â Ã Å Æ ª ~ \ ` • ÷ ^ [ ] { } < >

b or B ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

c or C © ç Ç ¢

d or D † ‡

e or E é è ë ê ē É È Ë Ê € ¹ ¼ ½

h or H ¢ € £ ¥ ƒ

to select…

« » Ø μ |

You can enter symbols and accented characters that don't appear on the keys by using the symbols table. See Symbols and accented characters for a list of the available symbols and accented characters.

1 Press Sym to display the symbols table.

2 Narrow the list by pressing the key that corresponds to the character

you want. For example, to enter an é, press e. See the table below for a list of corresponding characters.

28 Chapter 2 : Basics

i or I í ì ï î Í Ì Ï Î ÷ ‰

j or J ¡

k or K :-) :-( ;-)

l or L ` ‘ ’ ‚ "

m or M μ :-) :-( ;-)

n or N ñ Ñ ¿

o or O ó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º “ ” „ < > « »

Symbols and accented characters

To accept the information you entered, do one of the following:

Press Sym and press…

p or P ¶ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

q or Q \ ~ |

r or R ® ²

s or S ß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø |

t or T ™ ³ ¾

u or U ú ù ü û Ú Ù Ü Û [ ] { } < > « »

v or V ^

w or W ÷ ^ ±

x or X x ¤

y or Y ÿ ý Ÿ Ý ¥ [ ] { } < > « »

zž Ž •

, or _ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

. … ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

@° • Ø

to select…

• Tap outside the field.

• Press Enter . If a screen contains multiple fields, pressing Enter accepts

the information you just entered and jumps the cursor to the next field.

• If you are done entering information on the screen containing the field,

make the back gesture to accept the information and back out of the screen (see Go up one level in an app (back gesture)).

Select items in a list

Lists enable you to select from a range of options. Lists are different from menus (see Use the menus), which give you access to additional features.

Lists are hidden until you tap the currently displayed option for that list.

1 Tap the currently displayed option to open the list. For example, when

creating a new event in Calendar, tap No Reminder to display the list of reminder options.

Enter information in a field

You can enter information in a field by typing or by pasting previously copied information (see Cut, copy, and paste information).

Applications with text fields support the auto-correct feature. If the app recognizes a common misspelling, it auto-corrects the word. To cancel the auto-correction, press Backspace .

Chapter 2 : Basics 29

Save information

• On most screens, your information is saved automatically. Just make the

back gesture to close the screen (see Go up one level in an app (back

gesture)), and your info is saved at the same time.

• On screens with a Done button, tap Done to save your information.

Use the menus

Most applications have an application menu hidden in the upper-left corner, which provides access to additional features. There is also a connection menu hidden in the upper-right corner, which provides access to wireless services.

2 Tap the list it em yo u wa nt .

Cut, copy, and paste information

You can cut or copy any editable text. Tap the text to insert the cursor—if the cursor appears, you can edit the text. You can’t edit text on a web page or in an email message, unless it is a message you are composing.

1 Select the text you want to cut or copy (see Text selection gestures).

2 Open the application menu and tap Edit > Cut or Copy.

3 Insert the cursor where you want to paste the text (see Tex t se lec ti on

gestures).

4 Open the application menu and tap Edit > Paste.

TIP You can also use keyboard shortcuts to cut, copy, and paste. After

selecting the text or inserting the cursor, press and hold the gesture area until the Center button lights up, and press X (cut), C (copy), or V (paste).

Some applications have additional menus. For example, in Photos, tap an open picture and tap to display a menu of tasks you can do with the picture (see Photos).

To get the most out of your phone, it’s a good idea to familiarize yourself with the additional features available through the menus in various applications.

Open the application menu

The application menu contains options such as Cut and Copy, Preferences, Help, and other application-specific commands.

30 Chapter 2 : Basics

1 Tap the application name in the upper-left corner of the screen.

Open the connection menu

2 Tap a menu item to open it. If the menu displays a downward-pointing

arrow at the bottom, it means that more options are available. Scroll the menu to see the additional options.

The connection menu lets you manage wireless services—the phone, Bluetooth

1 Tap the upper-right corner of the screen.

2 Tap a menu item to turn that wireless feature on or off or to open a list

wireless technology, and Wi-Fi.

DID YOU KNOW? The connection menu also displays the current day and

date and the battery charge level.

of options for that feature (see Turn wireless services off (airplane

mode) for more information).

Search to find info and make calls

Use universal search

You can search for contacts and applications on your phone, or search the web.

1 Open Card view (see Display all open applications (Card view)) or the

Launcher (see Open an application in the Launcher).

Chapter 2 : Basics 31

2 Begin typing the search term. As you type, search displays any contact

names and application names that match the character. As you continue typing, the search results narrow.

3 Do one of the following:

• To look up or get in touch with someone: Tap a contact name to

open the person’s contact information. Tap a phone number to dial it, an email address to send a message, and so on. If only the contact name is displayed, tap the name to display ways to get in touch.

• To perform a web search: Tap the search term you entered to open a

list of web search options, and tap the option. If your search returns no contacts or applications, the web search options are displayed automatically.

• To open an application: Tap the application.

You can also enter a search term in the Help application to search for help content related to the term.

View and respond to notifications

Respond to a notification

Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, and more.

Do one of the following:

Search within an application

In applications such as Contacts, Memos, Doc View, and PDF View, you can search for entries or files. From the list view, enter the file name; a few words from a memo; or a contact name, initials, address, or number. See the application chapter for details.

32 Chapter 2 : Basics

• Tap the notification to act on it.

• For some types of notifications, throw the notification off the side of the

screen to dismiss it.

View all your notifications

For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the lower-right portion of the screen.

1 Tap anywhere on the bottom of the screen to display your

notifications.

Update the software on your phone

Palm continually provides updates to your phone’s operating system. Update notifications are sent to your phone automatically when a system update is available (see Respond to a system software notification). When you update your phone’s operating system, your personal information and files are not affected.

What’s more, both Palm and many application developers make updates available for applications you have installed on your phone. Update notifications are sent to your phone automatically when an application update is available (see Respond to an application update notification).

In addition to receiving update notifications, you can manually check for software or application updates at any time (see Manually check for

updates).

Respond to a system software notification

When you get a notification that a system update is available, do one of the following:

2 Tap a notification to act on it. If a notification icon has a number next

to it, the number indicates how many items are included in the notification—how many voicemail or email messages you have, and so on.

Reorder notifications and other dashboard items

The area that displays all of your notifications (see View all your

notifications) is called the dashboard.

• Tap and hold a dashboard item, and then drag it to a different location.

• Throw a dashboard item off the side of the screen to dismiss it.

• Ta p Install Now twice. When installation is complete and the phone

resets, tap Done.

• Ta p Install Later. The next time you charge your phone, you receive

another update notification. You can again choose whether to install the update now or later.

NOTE You can use your phone while updates are being downloaded, but you

cannot use your phone while updates are being installed.

IMPORTANT Do not remove the battery while updates are being installed.

Chapter 2 : Basics 33

Here is some additional information about system updates:

• If you have Wi-Fi turned on and the battery has at least a 30% charge,

your phone automatically downloads a system update if one is available— you don’t have to do anything. If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your device for Wi-Fi availability for two days.

• If you do not have Wi-Fi turned on anytime within two days of an update’s

becoming available, your phone automatically downloads the update over your wireless service provider’s network as long as the battery has a 30% charge and you have an EvDO data connection, as indicated by the icon at the top of the screen. Your phone cannot download an update over a 1xRTT data connection, as indicated by the icon at the top of the screen.

• If the battery has less than a 30% charge, you must charge the battery

before you can download or install an update.

• To avoid roaming charges, updates are not downloaded if your phone is in

roaming coverage.

• If you do not install an update within one week of downloading it, your

phone automatically installs the update as long as the battery has a 30% charge.

NOTE You can use your phone while updates are being downloaded, but you

cannot use your phone while updates are being installed.

IMPORTANT Do not remove the battery while updates are being installed.

Manually check for updates

1 Open Updates .

Respond to an application update notification

When you get a notification that an update is available for one or more applications, tap the notification and then do one of the following:

• Tap an individual application name to open App Catalog. From App

Catalog, you can view application details and install that app (charges may apply; see Use App Catalog to shop for new applications).

• Ta p Install Free to install only those applications that you can download

free of charge.

• Ta p Install All to install all applications available for download (charges

may apply).

34 Chapter 2 : Basics

2 If a message appears stating that a system update is available, do the

following:

IMPORTANT Do not remove the battery while updates are being installed.

Use App Catalog to shop for new applications

Use App Catalog to browse and download any of the many applications available for your phone. App Catalog contains both free apps and apps you can buy.

• Ta p Download Now.

• When prompted, tap Install Now.

• After installation has finished and the phone resets, tap Done.

3 If one or more application updates are available, do one of the

following:

• Tap an individual application name to open App Catalog. From App

Catalog, you can view application details and install that app (charges may apply; see Use App Catalog to shop for new

applications).

• Ta p Install Free to install only those updates that you can download

free of charge.

• Ta p Install All to install all updates available for download (charges

may apply).

NOTE Applications you installed on your old Palm OS

Windows Mobile smartphone do not work on your Pre phone, because it uses the new Palm® webOS™ platform. Check App Catalog for a new version of your old favorites. Or purchase the Classic app from App Catalog—Classic enables you to run Palm OS applications on your Pre phone.

by ACCESS or

1 Open App Catalog .

NOTE You cannot use your phone while updates are being installed.

Chapter 2 : Basics 35

2 Swipe right or left on the thumbnails to see featured and popular

applications, or do one of the following:

• To se ar c h b y na me : Ta p Search, enter the search term, and press

Enter .

• To view apps in a popular category: Under To p Tag s , tap the

category you want.

• To browse apps by category: Tap Ta g C lo ud at the bottom of the

category list, and tap the category you want.

• If available, tap Support to go to the developer’s product support

page.

• Open the application menu and tap Flag as inappropriate to flag

the item as inappropriate.

6 To purchase the app, tap Download. If you have already installed the

application, you do not see a Download button. Tap Update if an update is available. If the app is not free, you are taken to the developer’s website to purchase the app.

3 To sort your search or browse results by date, name, rating, or price,

tap the button at the bottom of the screen.

4 When the app you want appears onscreen, tap the name to display

app details.

5 On the app details screen, do any of the following:

NOTE Tapping Download or Update commits you to buy an application, so

before you tap it, know whether the app is free, must be bought, or can be downloaded in a trial version before you buy it. You also need to make sure you have enough storage space on your phone to fit the app. Open Device

Info and look at the Available field under Phone.

DID YOU KNOW? After you purchase an application, you can tap the stars

on the app details screen to rate it, or tap Add Review to write a review.

7 After you download an app, tap Ta p to L au n ch to open it. The app

also now appears as an icon in the Launcher, so you can open it from the Launcher as well.

Copy files between your phone and your computer

Copy iTunes media files from your computer to your phone

• Tap a screenshot to see a larger view.

• Ta p See Reviews to read all reviews.

• Ta p Home to go to the app developer’s home page.

36 Chapter 2 : Basics

You can easily transfer pictures, videos, podcasts, and DRM-free music files from iTunes on your computer to your phone. While you use media sync, you can’t make or receive calls or use other wireless features such as email or the web.

KEY TERM DRM-free: Describes a file that is not protected by Digital Rights

Management. DRM-free music files can be copied as many times as you like and can be played on your Pre phone. To learn more about DRM-free music, go to apple.com and search on iTunes Plus.

1 Connect your phone to your computer with the USB cable.

After you copy a file to your phone, you can open the file if your phone has an application that supports the file type. You can open many file formats for photos, videos, and music; Microsoft Office files; and PDF files.

When your phone is in USB Drive mode, you can’t make or receive calls or use other wireless features such as email or the web.

2 On your phone, tap Media Sync.

3 The first time you use Media Sync mode, an alert warns you that you

cannot make or receive calls or text messages. Tap OK.

4 Your phone is now in Media Sync mode. On your computer, iTunes

opens automatically.

NOTE You can synchronize supported DRM-free music, videos, TV shows,

podcasts, and pictures, but you cannot sync iTunes contacts, calendar events, or games.

5 Follow the steps in iTunes to synchronize files to your phone.

6 Disconnect the USB cable from the computer when it is safe to do so.

TIP Media sync is a one-way transfer only, from iTunes on your computer to

your phone. To transfer music files from your phone to iTunes on your computer, you can download the Palm Music Assistant. Go to palm.com/

music-assistant for information.

NOTE Before you copy files from your computer, make sure you have enough

storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone.

1 Connect your phone to your computer using the USB cable.

2 On your phone, tap USB Drive. On your computer, your phone

appears as a removable drive.

NOTE On a Windows computer, if the Found New Hardware wizard opens,

click Cancel to close the wizard.

3 Open My Computer (Windows XP), Computer (Windows Vista), or

the Finder (Mac), double-click the drive representing your phone, and drag and drop files to your phone. The drive displays folders that you can use to organize the files you copy. You can also create your own folders.

4 On a Windows computer, to end the connection safely, right-click the

drive representing your phone and click Eject. On a Mac computer, from your desktop, drag the drive representing your phone to the Tr a sh . Trash changes to Eject.

Copy other types of files between your phone and your computer

You can copy any type of file from a computer to your phone, and from your phone to your computer, by putting your phone in USB Drive mode.

5 Disconnect the USB cable from the computer when it is safe to do so.

Chapter 2 : Basics 37

38 Chapter 2 : Basics

Transferring Data

If you have data such as contacts or calendar appointments on an older Palm device or in a desktop organizer such as Palm or Microsoft Outlook your Palm

Pre™ phone.

Desktop software by ACCESS

, you can transfer that data to

From a Windows computer, you can transfer contacts,

calendar appointments, tasks, and memos/notes from Palm Desktop software by ACCESS version 6.2 and Microsoft Outlook 2003 or later. From a Mac computer, you can transfer contacts, calendar events, and tasks from Address Book and iCal.

In this chapter

40 Data transfer overview 40 How do I get data from my old phone? 40 How do I get data off my computer? 41 I’m already using Google, Facebook, and/or

Microsoft Exchange

42 I want to access the contacts, calendar events, and

tasks in my current desktop app, and then use the Synergy feature to access the same data on my phone

43 I don’t need to sync, but I do want a copy of my data

backed up somewhere besides my phone

43 I’d rather sync directly with my computer

Chapter 3 : Transferring Data 39

Data transfer overview

data to your Pre phone, and then if you choose to, use the Synergy feature to sync the data to Google or Exchange.

While you have many options for transferring data, Palm recommends that you take advantage of the Synergy feature by putting your data in an online account—for example, if you don’t have a Google account, we recommend that you create one and store your data there (see How do I get names and

other info into Contacts?, How do I get events into Calendar?, and How do I send and receive email on my phone?). If you don’t want to do this, there

are other ways to get data on your phone.

Consider carefully whether you’ll want to be able to access and change your data somewhere besides your phone. If you do, do you prefer the other means of access to be a website (for example, Google), or to be software that is installed on your computer? In either case, you can set things up so that you can synchronize new or changed data between your phone and the other data location.

You could also decide not to have a sync setup for your data, in which case you can use your Palm profile to back up your data (see What is a Palm

profile?). You can’t access this data anywhere but on your phone. However,

your data is backed up, and in an emergency (such as a lost or stolen device), you can remove the data on your lost or stolen phone and restore it to a new Pre phone.

1 On your computer, set up an account on the Google website (go to

gmail.com) or with Microsoft Exchange (speak to an IT person at your

company).

2 On your Pre phone, open Contacts .

3 Enter your username and password for the Google or Exchange

account.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the username and password you enter in Contacts.

4 Go to one of the stores of your wireless service provider and ask a

support agent for help in transferring data from your old phone. When you're ready to transfer data from your old phone, be sure to tell the agent which account to transfer the data to.

How do I get data off my computer?

How do I get data from my old phone?

Do you want to sync your personal information between your Pre phone and Google or Exchange, but first need to get your data out of an old phone that you want to stop using? You can do a one-time, one-way transfer of

40 Chapter 3 : Transferring Data

Do you want to sync your personal information between your Pre phone and Google or Exchange, but first need to get the data out of a desktop app that you want to stop using? You can do a one-time, one-way transfer of data to your phone, and then if you choose to, sync the data to Google or Exchange.

1 On your computer, set up an account on the Google website (go to

gmail.com) or with Microsoft Exchange (speak to an IT person at your

company).

2 On your Pre phone, open Contacts .

3 Enter your username and password for the Google or Exchange

account.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the username and password you enter in Contacts.

4 To transfer data from a desktop app that you want to stop using, go to

palm.com/migrate-pre for more information about the Data Transfer

Assistant (DTA)—it’s a free download from Palm.

Note the following:

• Depending on the amount of data you are transferring, it can take up to a

few hours to transfer data with the DTA.

• Don’t use the DTA to transfer data if you’re using Microsoft Exchange to

wirelessly sync data between your phone and your company’s Exchange server.

• On Vista, only Outlook 2007 is supported.

• If you have an earlier version of Palm Desktop, you can download version

6.2 for free from palm.com/desktop. Install it, sync with your old Palm device, and then use the DTA to transfer your data.

• Do you use Palm Desktop on the Mac? don’t worry, you can export your

contacts, calendar events, and tasks into Address Book and iCal. Then use the DTA to transfer your data. For more information, go to palm.com/

migrate-pre.

About the Data Transfer Assistant

The DTA transfers data from selected desktop apps to your Pre phone through the USB cable included with your phone. After the data is on your phone, you can select the account you want to import the data to.

These are the desktop apps that the DTA works with, and what data the DTA transfers to your phone:

DTA: application data transferred

Windows XP or

Vista

Mac OS

10.5

Desktop application

Outlook 2003 or 2007

Palm Desktop v6.2

Address Book 4

iCal 4

Contacts Calendar Tasks Memos/

Notes

4444

I’m already using Google, Facebook, and/or Microsoft Exchange

Chapter 3 : Transferring Data 41

If you are already using Google, Facebook, and/or Exchange to manage your calendar and contacts, then all you need to do is set up one or more of these accounts on your phone.

I want to access the contacts, calendar events, and tasks in my current desktop app, and then

Online account sync table

Set up your Pre phone to sync with...

Google Contacts and calendar events

Exchange Contacts, calendar events, and tasks

Facebook Contacts and calendar events

NOTE Changes you make in your Facebook account on the web show up on

your phone. Contacts and calendar events you add or change on your phone, however, do not automatically update your Facebook account on the web

1 Open Contacts .

2 Enter your account credentials for your Google, Facebook, or Exchange

account.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the credentials you entered in Contacts.

To sy nc this da ta.. .

use the Synergy feature to access the same data on my phone

If you want to continue using a desktop app to store your contacts, calendar events, and tasks—iCal and Address Book on the Mac, or desktop Outlook or Palm solution.

Download and install a third-party application (sold separately) that can sync your desktop app to Google. Your desktop app syncs with your Google account, and then Synergy feature takes over to sync your Google account with your phone.

Desktop by ACCESS on Windows—consider adopting this

42 Chapter 3 : Transferring Data

1 On your computer, set up an account on the Google website (go to

gmail.com) or with Microsoft Exchange (speak to an IT person at your

company).

2 On your Pre phone, open Contacts .

3 Enter the account credentials for your Google account.

NOTE You don’t have to go to Calendar to set up your account there—that’s

done automatically using the username and password you enter in Contacts.

4 Install a third-party application on your computer that enables you to

sync with Google. Go to palm.com/migrate-pre to learn about available third-party sync solutions.

5 Follow the instructions of the third-party app to sync the data in your

desktop app with Google. The next time Google syncs with your phone, your data appears on your phone.

I don’t need to sync, but I do want a copy of my data backed up somewhere besides my phone

I’d rather sync directly with my computer

Would you rather sync your Pre phone directly to your computer over Wi-Fi without going through the web? Download a third-party application (sold separately) that enables synchronization of your phone directly to your desktop app using your home Wi-Fi network.

1 Go to palm.com/migrate-pre to learn about third-party applications

that enable you to sync your phone with your computer using Wi-Fi.

Use the Data Transfer Assistant to move your data into your Palm profile account.

2 Follow the instructions given by the third-party vendor to install the

app on your computer.

NOTE You may also have to install another part of the application on your

phone. Follow the instructions of the third-party vendor.

Chapter 3 : Transferring Data 43

44 Chapter 3 : Transferring Data

Phone

You can effectively manage multiple calls, such as swapping between calls, answering a second call, and creating conference calls with up to two callers. You can also work with other applications while on a call. Yo ur Pa l m

Pre™ phone helps you perform all these

tasks with ease.

In this chapter

Chapter 4 : Phone 45

Make calls

For information on turning the phone off and back on, see Turn the phone

on/off.

TIP Tap the onscreen backspace icon (to the right of the number you enter) to

delete numbers you’ve entered one at a time. Tap and hold the icon to delete all the numbers you’ve entered.

TIP You can paste numbers copied from other applications—for example,

from an email message or a memo—into the dial pad.

Dial using the onscreen dial pad

The onscreen dial pad lets you make a call without sliding out the keyboard. It is also useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.

1 Open Phone .

2 Tap the onscreen keys to enter the number.

3 Tap t o di al .

Dial by contact name using universal search

1 Open Card view (see Display all open applications (Card view)) or the

Launcher (see Open an application in the Launcher).

2 Begin typing the contact first or last name, or initials.

3 Tap one of the contact’s phone numbers to dial it. If only the contact

name is displayed, tap the name to display the phone numbers for that contact, and tap the number.

46 Chapter 4 : Phone

Dial using the keyboard

Dial by contact name in the Phone application

1 In the Launcher or Card view, use the keyboard to enter the number.

You do not need to press the orange key to enter numbers, *, or #.

2 When you finish entering the number, tap it to dial.

TIP You can also enter a number with the keyboard when the dial pad is

displayed. After entering the number, tap the onscreen dial icon to dial

See How do I get names and other info into Contacts? for instructions on getting contacts on your phone. You can also look up and dial contacts using universal search (see Dial by contact name using universal search).

1 Open Phone .

2 Using the keyboard, enter a name or initials until the contact you want

appears.

TIP To enter +, press and hold the 0 key on the keyboard, or tap and hold 0

onscreen.

Dial using a speed dial

See Assign a speed dial to a contact for instructions on creating a speed dial.

• In the Launcher, Card view, or Phone, press and hold the speed-dial key

you assigned to the number.

DID YOU KNOW? If you press E, R, or any other key that displays both a

letter and a number, you see both matching names and numbers onscreen.

DID YOU KNOW? If your company uses Microsoft Exchange Server with a

Global Address List (GAL), entering the contact search information returns matching results from the GAL as well.

3 Tap the number.

Chapter 4 : Phone 47

TIP If you do not want contact matches to appear when you type a number

on the keyboard, you can turn off the Show Contact Matches preference (see

Show contact matches). When this preference is off, you can still dial by

contact name in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears.

Receive calls

If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see Turn the phone on/off). When your phone is off, your calls go to voicemail.

Redial the last number dialed

1 Open Phone .

2 Tap . When the contact name or number appears at the top of the

screen, tap again to dial.

Dial your national emergency number

To dial your national emergency number (such as 911, 112, or 999), press power to wake up the screen, press Center to display Card view, enter the emergency number, and tap the number to dial. If the phone is turned off, a notification appears prompting you to turn it on. You don't have to press the orange key to enter numbers.

Dial from a web page or message

Your phone recognizes most phone numbers that appear in web pages or in messages (email, text, or multimedia).

TIP You can pick the ringtone for incoming calls (see Select the ringtone for

incoming calls).

Answer a call

Do one of the following:

• If the screen is on when the phone starts ringing, tap .

1 If a phone number appears as an underlined link, tap the number. This

displays the dial pad with the number already entered.

2 Tap t o d ia l .

48 Chapter 4 : Phone

• If the screen is off, drag up to unlock the screen and answer the call.

• If a headset is attached, press the headset button.

DID YOU KNOW? If you are playing music or a video on your phone and a

call arrives, playback pauses automatically and resumes when you hang up or ignore the call.

Use voicemail

TIP See a photo of the person calling you! Learn how to assign a caller ID

photo in Add a photo to a contact.

Silence the ringer on an incoming call

When you silence the ringer on an incoming call, you can answer the call or let it ring through to voicemail.

Do one of the following:

• Press power .

• Press Vo lu me .

• Slide the ringer switch off (red means off). This silences the ringer and

any notification sounds. These sounds remain off until you slide the ringer switch back on. Other sounds, such as music and video playback, are not affected by sliding the ringer switch off.

Ignore a call

To send a call immediately to voicemail, do one of the following:

Set up voicemail

1 In the Launcher, Card view, or Phone, press and hold 1 . When the

search results screen appears, continue holding 1 until the Phone application appears.

2 Follow the voice prompts to set up your voicemail.

Listen to voicemail messages

1 Do one of the following:

• In the Launcher, Card view, or Phone, press and hold 1 .

• Tap a voicemail notification at the bottom of the screen.

• Open Phone . Then tap .

• Open Phone . Then tap and hold 1 onscreen.

2 Follow the voice prompts to listen to your messages.

What can I do during a call?

• Tap .

• Press power twice.

To reply to a caller who is in your Contacts list after you ignore a call, tap the ignored call notification. This opens the caller’s contact entry, where you can select a reply method.

Your phone offers many advanced telephone features, including call waiting and three-way conferencing. These features depend on your service plan. Contact your wireless service provider for more information.

When you make or receive a call, info about the call appears on the call screen. When you’re on a call, you can open other applications and work in them, and you won’t lose your call. See Open applications.

Chapter 4 : Phone 49

If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person. See Assign a reminder message to a contact.

Manage a call

Do any of the following:

• Adjust call volume: Press Vo lu me .

* Vo l um e

DID YOU KNOW? You can send and receive text messages during a call. This

is a great way to stay connected with friends and colleagues during a long call.

End a call

Do one of the following:

• Put the call on speakerphone: Tap .

• Mute the microphone so you can’t be heard: Tap .

TIP You don’t need an on-hold button to put a call on hold. Just tap the mute

icon to mute your end of the line.

• Open the dial pad to enter numbers for navigating phone trees, responding to prompts, and so on: Tap .

• Add a call: See Make a second call.

50 Chapter 4 : Phone

• Tap .

• If a headset is attached, press the headset button.

Use another application while on a call

While you’re on a call, you can use many other applications on your phone, for example, the personal information applications (Contacts, Calendar, and so on). You can also send and receive text messages. But you can use the network for only one activity at a time—phone or data—so you cannot use the network to browse the web, send and receive email, or send and receive multimedia or instant (IM) messages. To browse the web or send and receive email or IM messages during a call, you must connect to a Wi-Fi network. See Wi-Fi.

NOTE You cannot send or receive multimedia messages using a Wi-Fi

network.

Swap between two calls

You can swap between calls only if the second call is incoming.

1 Open the Launcher or Quick Launch while on a call.

2 Tap the other application.

3 Tap the call notification at the bottom of the screen to return to the call

screen.

Do one of the following:

• Tap to put the active call on hold and switch to the other caller.

• Ta p On hold to make the call on hold active.

Make a second call

1 While on a call, tap .

2 Dial the second call.

Answer a second call (call waiting)

When a second call notification appears, tap . The first call is put on hold.

Make a conference call

When you’re on a call, you can make a second call and create a three-way conference call, provided that the service is available in your area. Please contact your wireless service provider for more information. Additional charges may apply and minutes in your mobile account may be deducted for each call you make.

1 Make a first call, and then make a second call. This is the limit of

conference callers. Check your service plan about conference calls.

Chapter 4 : Phone 51

2 Tap to create the conference call.

3 When you’re done, do one of the following:

• Tap to end all calls.

• Ask one of the callers to hang up, so you can stay connected to the

other caller.

What’s my number?

1 Open Phone .

2 Open the application menu and tap Preferences. Your phone number

appears at the top of the Phone Preferences screen.

Look up or send a message to a contact

When you’re on a call with a contact, tap the contact name to see the person’s information in Contacts. In Contacts, you can tap an option to send the contact a text or an email message, and so on. This is a great way to communicate with someone if you’re on a long call.

If you tap the number of someone who is not a contact, you can add the number to Contacts (see Save a phone number to Contacts).

52 Chapter 4 : Phone

View your call history

1 Open Phone .

2 Tap .

3 Do any of the following:

• Switch the types of calls displayed: Tap All Calls or Missed Calls.

• Call a number: Tap the number.

• Save the number to Contacts: Tap to the right of the number

(see Save a phone number to Contacts).

• View a contact entry: Tap to the right of the number.

• Delete a call history entry: Throw the entry off the side of the screen.

• Clear the call history: Open the application menu and tap Clear Call

History.

DID YOU KNOW? In the call history, outgoing calls are designated by a

right-pointing green arrow, and incoming calls are designated by a left-pointing blue arrow. Missed calls are designated by a bent red arrow. Ignored calls are designated by a red X.

Save a phone number to Contacts

You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number.

1 Do one of the following:

• Before dialing a number you've entered in the dial pad: Tap Add to

Contacts.

• During a call: Ta p .

• After a call: From the dial pad, tap . Tap to the right of the

number, and tap Add To Contacts.

2 Tap one of the following:

Save As New: Create a new contact for the phone number.

Add To Existing: Tap the contact you want to add the phone number

to.

Use a phone headset

You can connect the headset that came with your phone for hands-free operation.

WARNING If driving while using a phone is permitted in your area, we

recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and use the headset only if it is legal and you can do so safely.

Chapter 4 : Phone 53

Use a wired headset

Your phone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your phone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your phone.

1 Connect the headset. While on a call, the icon changes to .

After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate using that device whenever it is within range and the Bluetooth feature on your phone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 10 meters.

NOTE You can use a stereo (A2DP-enabled) Bluetooth headset to listen to

MP3 files on your phone. You cannot, however, use a mono Bluetooth headset to listen to MP3 files.

2 The headset button performs different actions depending on what’s

happening on the phone. Press the headset button once to perform any of the following tasks:

• Answer an incoming call

• Respond to call waiting

• Hang up a single active call or all calls on a conference call

3 If you want to stop using the headset, do any of the following:

• Switch from the headset to your phone’s speakerphone: Tap a nd

tap Speaker.

• Switch from the wired headset to a previously paired Bluetooth hands-free device: Tap and tap the device name.

• Use your phone without the headset: Disconnect the headset.

Set up and use a Bluetooth® hands-free device

Your phone is compatible with many headsets and car kits (sold separately) enabled with Bluetooth Stereo (with AVRCP media controls).

wireless technology version 2.1, with EDR and

1 Open Bluetooth .

2 If the Bluetooth setting at the top of the screen is off, tap Off to switch

the Bluetooth feature from Off to On.

3 Ta p Add device and tap the device name.

4 To use a Bluetooth device with your phone, follow the instructions that

came with the Bluetooth device.

5 To switch to another Bluetooth device while on a call: Tap and tap

the new device name. You can also tap Handset or Speaker to use your phone without the headset.

TIP If you make a Bluetooth connection with a car kit, you might get a

notification on your phone asking if you want to upload contacts to the car kit. Ta p Allow to upload contacts. If you later want to delete the contacts from the car kit, check the car kit documentation for instructions.

54 Chapter 4 : Phone

Customize phone settings

Use Phone Preferences to customize phone settings.

3 In Show Contact Matches, tap On or Off.

TIP If you turn off the Show Contact Matches preference, you can still

perform a contact search in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears.

Use dialing tones

Dialing tones, also known as DTMF tones, are the tones that play when you press a key to dial. A short tone plays briefly and then stops, no matter how long you press the key. A long tone plays until you release the key.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 In DTMF tones, tap Short or Long, and then tap the option you want.

Use dialing shortcuts

Show contact matches

By default, when you have the dial pad displayed but you’re using the keyboard to enter a phone number, both numbers and letters are displayed and your phone performs a search of matching names in Contacts. If you turn off this preference, typing on the keyboard with the dial pad displayed enters numbers only.

1 Open Phone .

2 Open the application menu and tap Preferences.

Dialing shortcuts add a prefix at the beginning of a number, so you can dial an extension instead of the whole number.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 Under Dialing Shortcuts, tap Add new number.

4 Set the following:

When I Dial: Tap this field and select the number of digits you need to

enter to have your phone add a dialing shortcut.

Chapter 4 : Phone 55

Use This Dialing Prefix: Enter the prefix to be added at the beginning of

the dialed number. The combination of prefix and digits you enter must add up to a complete phone number.

5 Ta p Done.

You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Be sure that the TTY device supports digital wireless transmission.

Example: A complete phone number in your company’s phone system has 11 numbers, for example, 1-408-555-1122. When dialing from a phone that’s part of the system, you need to dial only the last five digits (51122). When you create a dialing shortcut on your phone, you select “5 digit numbers” for When I Dial and enter “140855” in Use This Dialing Prefix. So when you dial your co-worker’s five-digit extension (51122), your phone automatically dials the whole number: 1-408-555-1122.

Set roaming preferences

Use roaming preferences to set specific options for using your phone while roaming. For example, you can set options to prevent placing a call or making a data connection while roaming, so that you avoid extra charges.

1 Open Phone .

2 Open the application menu and tap Preferences.

3 Under Network, set any of the following:

Allow voice roaming: Set whether to allow phone calls when you are

roaming.

NOTE When TTY is enabled, you cannot use the headset jack for anything

else, and all audio modes are disabled on your phone, including holding the phone up to your ear and listening.

1 Connect a TTY/TDD device to your phone using the headset jack.

2 Open Phone .

3 Open the application menu and tap Preferences.

4 In TTY/TDD, tap Off to switch TTY/TDD from Off to On.

Data roaming: Set whether to allow web browsing, email, and text and

multimedia messaging when you are roaming.

Enable TTY/TDD

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.

56 Chapter 4 : Phone

Email and other messages

Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access your wireless service provider’s data network or a Wi-Fi network. You can send and receive attachments as well.

And keep the Messaging app in mind for when you need to send a short text, multimedia, or instant message to a mobile phone number—especially handy when you’re in a meeting that’s running late.

In this chapter

58 Email 68 Messaging

Chapter 5 : Email and other messages 57

Email

How do I send and receive email on my phone?

Use the Email application on your phone to access the many email accounts you have: company, ISP, and web-based (like Gmail). The Palm feature makes it easy to synchronize all data from an online account: By setting up a sync account for one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Google contacts account in Contacts before you set up Gmail, when you first open Email, you find that your Gmail messages are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone’s Calendar app.

For email accounts that do not make use of the Synergy feature, you need to enter the settings for that account—such as username and password— directly in the Email application (see Set up email).

You can also use your phone's web browser to view your web-based email—just go to the email provider’s website.

Synergy™

Merged inboxes in Email

You can set up multiple email accounts on your phone. When you open Email, you see all your accounts in a single view: Account List view. From there, you can open the inbox of an individual account—or, thanks to the Synergy feature, you can see all messages from all your inboxes displayed in a single merged view called All inboxes.

1 Number to the right of All inboxes indicates total number of unread email messages. 2 Number to the right of individual folder name indicates number of unread messages in that

folder.

If you reply to a message when you’re working in All inboxes, the message is sent from the same account in which it was received.

If you create a new message when you’re working in All inboxes, the message goes out using the account you set as the default account (see Set

email preferences).

Set up email

58 Chapter 5 : Email and other messages

BEFORE YOU BEGIN

• Before you use your phone to send or receive messages, check with your

wireless service provider for pricing and availability of email services and data rate plans.

• Make sure your phone is on and you’re inside a coverage area before you

send or receive messages. If you want delivery of Microsoft Office

Outlook

email using Microsoft Direct Push, make sure that your IT organization uses Exchange Server 2007, or Exchange Server 2003 with Service Pack 2.

Set up email: Common providers

Follow this procedure if you have a common email provider, for example, AOL, EarthLink, or Yahoo! If you are setting up the Email application to work with your corporate email account that uses Microsoft Exchange ActiveSync, see Set up email: Microsoft Exchange ActiveSync (EAS). If you have a less common email provider, see Set up email: Other providers.

• If this is the first email account you are setting up: Enter the email

address and password and tap Sign In.

• If you have already set up an account that takes advantage of the

Synergy feature and want to set up another one: Tap Add An Account and enter the email address and password. Tap Sign In.

3 Any other time you open Email, open the application menu, tap

Preferences & Accounts, and tap Add An Account. Enter the email address and password and tap Sign In.

4 Ta p Add An Account to add another account.

Set up email: Microsoft Exchange ActiveSync (EAS)

If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the provider's calendar and contacts.

1 Open Email .

2 The first time you open Email, do one of the following:

Follow this procedure to get email from an Exchange account.

BEFORE YOU BEGIN Get this info from your email provider or system

administrator:

• Mail server name or IP address for receiving mail

• Server domain name

• Your username and password

NOTE If your corporate EAS system utilizes policies such as remote wipe and

password enforcement (including minimum password length, allowed number of failed password attempts, and other parameters), those policies are supported in your EAS account on your phone. Check with your system administrator for details.

1 Open Email .

Chapter 5 : Email and other messages 59

2 The first time you open Email, do one of the following:

5 In Mail Type, tap POP to display the list of options, and then tap

Exchange (EAS).

6 Verify the information in the other fields and change the info as needed

based on the information you obtained. You can enter either the server name or IP address in the Incoming Mail Server field.

7 Ta p Sign In.

8 Ta p Add An Account to add another account.

Set up email: Other providers

Follow this procedure to get email from an account that you have with an Internet service provider (ISP), a work account other than a Microsoft Exchange ActiveSync account, or any other IMAP or POP email account.

• If this is the first email account you are setting up: Enter your

username and password, and tap Sign In.

• If you have already set up an email account and want to set up another one: Tap Add An Account. Enter your username and

password, and tap Sign In.

3 Any other time you open Email, open the application menu, tap

Preferences & Accounts, and tap Add An Account. Enter your username and password, and tap Sign In.

4 Ta p OK, and tap Manual Setup.

BEFORE YOU BEGIN Get this info from your email provider or system

administrator:

• Account type (POP or IMAP)

• Incoming and outgoing mail server names

• Incoming mail server username and password

• Incoming and outgoing server port numbers

• Any SSL requirements for incoming and/or outgoing mail

• Any authentication (ESMTP) requirements for outgoing mail

• Root folder (IMAP accounts only)

1 Open Email .

60 Chapter 5 : Email and other messages

2 The first time you open Email, do one of the following:

• If this is the first email account you are setting up: Enter your

username and password, and tap Sign In.

• If you have already set up an email account and want to set up another one: Tap Add An Account. Enter your username and

password, and tap Sign In.

Enter advanced account settings

These settings apply only to the account you select in step 3.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Set any of the following:

3 Any other time you open Email, open the application menu, tap

Preferences & Accounts, and tap Add An Account. Enter your username and password, and tap Sign In.

4 Ta p OK, and tap Manual Setup.

TIP You can jump to the account settings entry screen directly from the

screen where you enter your username and password. Open the application

menu and tap Manual Setup.

5 Verify the information in the other fields and change the info as needed

based on the information you obtained from your email provider or system administrator.

6 Ta p Sign In.

Account Name: Enter the name that appears in the account list.

Full Name: Enter the name you want to appear in the From field for

messages you send.

Show Icon: Set whether a notification icon appears onscreen when a

new message arrives.

Play Sound: Set whether a sound plays when a new message arrives.

Chapter 5 : Email and other messages 61

Vibrate: Set whether your phone vibrates when a new message

arrives.

Signature: Tap to create a signature that’s added to outgoing messages

(see Add a signature to outgoing messages for more information).

Delete an email account

When you delete an email account from your phone, it removes the account information from your phone only. It does not affect your account with the email provider.

Reply-to Address: Enter the address you want recipients to see and

reply to on your outgoing messages, if this is different from your actual email address.

Sync deleted emails (POP accounts only): Set whether messages

should be deleted on the server when you delete them on your phone.

Show Email: Set how many days’ worth of messages to retrieve from

the server.

Get Email: Set how frequently to synchronize email for this account.

Default Folders (IMAP accounts only): Specify the folder where

messages you send, save as drafts, or delete are stored.

Remove Account: See Delete an email account.

Change Login Settings: See Change account login settings.

Change account login settings

When you change your password for an online email account, remember to make the change in the account settings on your phone also.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Remove Account, and then tap Remove Email Account.

Create and send an email message

1 Open Email .

2 If this is the first time you have opened the Email application, and you

have set up at least one email account, tap Done. If you have not set up an email account, see Set up email.

3 Tap .

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Change Login Settings and tap the relevant fields to change the

account information.

62 Chapter 5 : Email and other messages

4 (Optional) Tap From to change the email account you are using to

send the message. This option appears only if you have more than one email account set up on your phone.

Add attachments to a message

1 While composing a message, tap .

5 In the To field, do one of the following to address the message:

• Enter a contact name, initials, or email address. Tap the email

address when it appears.

• Tap to open the full contact list. Tap the contact you want, or

enter a name or address to narrow the list.

• Enter the full email address for a recipient who is not a contact.

6 (Optional) Tap To to open the Cc and Bcc fields, and enter an address.

7 (Optional) Repeat steps 5 and 6 to enter additional addresses.

8 Enter the subject, press Enter , and enter the body text.

9 (Optional) To format body text, do one of the following:

• To enter bold, italic, or underlined text, open the application menu

and tap Edit > [the option you want]. Enter the text. To turn off the formatting, open the application menu and tap Edit > [the option you want to turn off].

• To enter colored text, open the application menu and tap Edit > Te x t

Color. Tap the color and enter the text.

2 To locate a file, do the following:

• Tap an icon at the bottom of the screen to search for pictures,

videos, music files, or documents.

• Enter the file name.

TIP To take a new picture to send as an attachment, tap the photo icon at the

bottom of the screen and tap New Photo.

3 Tap th e fi le na me .

4 Repeat steps 1–3 to attach other files.

Save a message as a draft

• While composing a message, open the application menu and tap Save as

draft.

Receive and read email messages

TIP To format text you’ve already entered, select the text, open the

application menu, and tap Edit > [the option you want]. To turn off a

formatting option, open the application menu and tap Edit > [the option you want to turn off]. For text color, tap the black square.

10 (Optional) To set the priority for the message, open the application

menu and tap High priority or Normal priority.

11 Tap .

The Email application synchronizes messages anytime you open a mail folder. It also synchronizes messages on an automatic schedule—the default interval is every 30 minutes (see Enter advanced account settings for information on changing the interval).

Follow these steps to manually retrieve messages.

1 Open Email .

2 If the folders for the account you want are hidden, tap to display

the folders.

Chapter 5 : Email and other messages 63

3 Tap the folder you want to check messages for. If synchronization

doesn’t start, tap .

TIP How can you tell if sync is happening? Look for the animated circular

movement around the number of messages in the upper-right corner of the screen.

4 Tap a message to open it.

Open attachments

You can receive any kind of file sent to you, but you can only open an attachment if the Email application can open the file type

• To open a single attachment: Tap the name to open the attachment. For

large attachments, tap the name to fully download the attachment, and tap the name again to open the attachment.

• To open multiple attachments: Tap the list of attachment names to view

the attachments, and tap an individual attachment name to open it.

5 Tap or in the subject line to view the next newer or older

message.

6 To view messages for another account, make the back gesture (see Go

up one level in an app (back gesture)) to return to the account list, and

tap the account name.

64 Chapter 5 : Email and other messages

Save attachments

When you open attachments of certain file types, you can save them to your phone so you can view them later in one of your phone’s applications. You can save pictures in JPG format directly from the email message; for other file types, use the application menu to save the attachment.

1 Open the attachment (see Open attachments).

Reply to a message

2 Do one of the following:

• For pictures in JPG format: Tap Copy To Photos.

• For other file types: Open the application menu and tap Save As. If

the attachment does not open in an application that has a Save As menu command, you cannot save the attachment.

3 To open a saved attachment on your phone, open the application that

can display the attachment. The attachment appears in the list of available files.

Add a contact from an email message

You can add a contact name or email address to your Contacts list directly from the To, Cc, or Bcc field of an incoming email message. You can either create a new contact or add the information to an existing contact.

1 In a message you’ve received, tap the name or email address.

2 Ta p Add To Contacts.

3 Tap one of the following:

1 Open a message.

2 Tap one of the following:

: Reply to just the sender.

: Reply to the sender and all other addressees.

3 Enter the reply message text and tap .

Forward a message

1 Open a message and tap .

2 Address the forwarded message (see Create and send an email

message).

3 Enter the forwarded message text and tap .

Move a message to another folder

Save as New: Create a new contact for the name or address.

Add To Existing: Tap the contact you want to add the name or

address to.

View a contact from an email message

• In a message you’ve received from someone listed in the Contacts app,

tap the name to open the contact entry.

1 Open a message.

2 Open the application menu and tap Move to folder.

3 Tap the folder you want.

Mark a message as read or unread

1 Open a message.

2 Open the application menu and tap Mark as read/unread.

Chapter 5 : Email and other messages 65

Flag or unflag a message

Add a signature to outgoing messages

1 Open a message.

2 Open the application menu and tap Set flag or Clear flag.

Show or hide message header details

1 Open a message.

2 Tap a recipient name to show details. Tap again to hide details.

Delete a message

Deleting a message moves it to your deleted items folder, so it’s still on your phone. Depending on your email account, this folder is called Deleted Items, Deleted, Trash, or something else.

If you accidentally delete a message, you can move it back to the original folder (see Move a message to another folder). To remove a message from your phone permanently, delete it from the deleted items folder.

A signature includes information you want to add to the closing of all your outgoing messages—for example, your name, address, and phone numbers; your website; or a personal motto. You can use a different signature for each email account.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account you want.

4 Ta p the Signature field and enter the signature text. To format the text

with bold, italics, or color, select the text (see Text selection gestures), open the application menu, and tap Edit > [the option you want].

TIP If you change the folder where you store deleted messages for an IMAP

account (see Enter advanced account settings), deleting messages from the folder removes them from your phone.

Do one of the following:

• In the message list: Throw the message off the side of the screen.

• In an open message: Tap .

66 Chapter 5 : Email and other messages

View mail folders

1 Open Email .

2 Do any of the following:

Set email preferences

• View all folders for an account: Tap .

• Open a folder: Tap the folder name.

• View folder information such as last sync and number of messages:

Open the folder, and then tap the folder header.

Add a folder as a favorite

Favorites appear at the top of Account List view.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Set any of the following:

Smart Folders: Set whether to include All Inboxes and/or All Flagged

messages in the Smart Folders list at the top of the merged folders view.

Accounts: Tap an account name to enter advanced settings (see Enter

advanced account settings).

2 If the folder you want is not displayed, tap to the right of the email

account name to display the folder.

3 Tap to the right of the folder name.

To remove a folder as a favorite, repeats steps 1 and 2 and tap to the right of the folder name.

Default Account: Tap the account shown to set another account as the

default. The default account is used to send a message if you create a new message in a merged folder view such as All Inboxes or All Flagged. If you have only one email account on your phone, the Default Account preference is not displayed.

Add An Account: See Set up email.

Chapter 5 : Email and other messages 67

Reorder accounts

Send email messages from within another application

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap and hold the account name, and drag the account up or down.

This changes the order of the accounts in Account List view.

Reply to meeting invitations

You can receive meeting invitations on your phone in the same way that you receive email messages. You cannot create meeting invitations on your phone.

• Tap whether to accept, tentatively accept, or decline an invitation.

Here are the key features of meeting invitations:

• Meeting invitations appear on your phone in the Email application, not in

the Calendar application.

• From within the Email application, you can accept, decline, or tentatively

accept a meeting invitation.

• If you accept or tentatively accept an invitation, it appears as an event in

Calendar.

• You can reply to and forward meeting invitations in the same way as

email messages.

TIP If you receive an updated meeting invitation, you can again choose to

accept, decline, or tentatively accept. If you receive a meeting cancellation, you don’t need to do anything.

Use the share option in any application that supports this feature to send an item as an attachment to an email message. Share is supported in the Photos, Doc View, and PDF View applications, among others. For details, see the chapter on the specific application.

Messaging

What kinds of messages can I send and receive?

You can use the Messaging application to send and receive the following types of messages:

• Text messages (see Create and send a text or multimedia message)

• Multimedia messages, if your service plan includes multimedia messaging

(see Create and send a text or multimedia message)

• Instant messages for an IM account you already have set up online (see

Set up an instant messaging (IM) account)

The Synergy feature enables the Messaging app to gather all your text, multimedia, and instant messages to and from the same contact or phone number into a single conversation (sometimes called a thread). So you can see your entire message history with a person regardless of the different methods you happened to use to communicate with that person (see Work

with conversations). You can even switch from account to account without

losing the thread of your conversation (see Switch between messaging

accounts in a conversation)—just pick the messaging account that's most

likely to keep you in unbroken contact with the person you're talking to.

68 Chapter 5 : Email and other messages

Work with conversations

When you exchange more than one message with a person, the messages are grouped into a conversation. A single conversation can contain text, multimedia, and IM messages. When you start or continue a conversation, the upper part of Conversation view displays all messages you’ve exchanged with this person, and the bottom part provides the area where you type your next message.

You can carry on multiple conversations at the same time.

1 Open Messaging .

2 Do one of the following:

• Start a new conversation: Create a message (see Create and send a

text or multimedia message or Send and receive IM messages), or

tap a message and reply to it.

• Continue an existing conversation: Tap the conversation.

3 Enter your message.

4 Ta p .

1 In Messaging, start a new conversation or open one that’s listed in

Conversations view.

2 Ta p Te x t or an IM account name in the upper-right corner of the

screen. If available, the other ways to communicate with this contact appear in a list. Tap the account or phone number you want to use.

Switch between messaging accounts in a conversation

In a single conversation, you can switch between text/multimedia messaging and an IM account. So if you are having an IM chat with someone and he or she goes offline, you can send the person a text message to wrap up the conversation. You can also switch between different phone numbers for sending a text message to a person.

Switch between Conversations view and Buddies view

Conversations view lists all of your Messaging conversations. Buddies view lists all of your IM buddies.

1 Open Messaging .

Chapter 5 : Email and other messages 69

2 For Conversations view, tap Conversations. For Buddies view, tap

Buddies.

3 In Buddies view, tap to expand a buddy list. Tap a buddy name to

contact that person.

BEFORE YOU BEGIN

• Before you use your phone to send or receive multimedia messages, refer

to your service plan for pricing and availability of multimedia messaging services.

• Make sure that your phone is on and that you’re inside a coverage area

(see Tur n w i re le ss se rv ic es on ).

1 Open Messaging .

2 The first time you open Messaging, tap Done to send a text or

multimedia message. You can also set up an instant messaging (IM) account from this screen. Tap Add An Account and see Set up an

instant messaging (IM) account for instructions.

3 Tap . The cursor is in the To field. Do one of the following to

address the message:

• Enter a contact’s first or last name or initials, screen name, phone

number, or email address. Tap the phone number when it appears.

• Tap to open your full contact list. Tap the contact you want or

enter a name or address to narrow the list.

• Enter a phone number for a recipient who is not a contact.

Create and send a text or multimedia message

Each text message can have up to 140 characters. If you send a text message to an email address, the email address is deducted from the 140-character count.

Multimedia messages consist of both text and pictures. You can include pictures in JPG format.

DID YOU KNOW? You can send and receive text messages even while you

are on a phone call. This is easiest when using a hands-free headset or the speakerphone.

70 Chapter 5 : Email and other messages

TIP Do you need to enter a short code that contains letters? Use the keyboard

to enter it; just press the letter keys. For example, if the code is “win01,” press W to enter w, I to enter i, and so on. No need to figure out the numbers that correspond to the letters.

4 Ta p t he To field and repeat step 3 to enter additional recipients.

5 Do one of the following to attach a picture to a multimedia message:

• Before entering the message text: Tap . Tap the album containing

the picture you want. Tap the picture, or tap New Photo and take the picture.

• After entering the message text: Open the application menu and tap

Add picture. Tap the album containing the picture you want and tap the picture, or tap New Photo and take the picture.

6 Enter the message text and tap .

TIP You can include emoticons in your message (see Use emoticons in a

message).

This table shows the emoticons that are supported on your phone.

NOTE Emoticon combinations that use words, such as :cool or :cry, are not

supported in most chat applications. Emoticons created using these combinations may not appear correctly on the recipient’s phone.

Supported emoticons

Use emoticons in a message

To include an emoticon in a text, multimedia, or IM message, type in a keyboard character combination for that emoticon. Most emoticons can be created by more than one combination. After you send the message, the emoticon image appears in the conversation on your phone and on the recipient’s phone, as long as the receiving chat application supports the image.

To d ispl ay th is emoticon...

Enter any of these keyboard character combinations...

o_O :confused

8) 8-) B) B-) :cool

:’( =’( :cry

:{:-[=[=-[:redface

:S :-S :s :-s %-( %( X-( X( :eww :gross

:! :_! :eek

:( :-( =( =-( :sad

:O :-O :o :-o =O =-O =o =-o :surprised :shock :omg

^^ ^_^ ^-^ :grin :biggrin

O:) O:-) o:) o:-) :innocent :angel

:-*:*=*=-*:kiss

:-D:D=D=-D:laugh:lol

:| :-| :neutral :meh

:-@:@=@=-@:sick

:) :-) =) =-) :smile

Chapter 5 : Email and other messages 71

Supported emoticons

3 Tap one of the following:

To display this emoticon...

Enter any of these keyboard character combinations...

:/:-/:\:-\=/=-/=\=-\:doh

;) ;-) :wink

:P :-P :p :-p :b :-b =p =b =-b =-p :yuck :razz

:angry :mad

:heart

:evil :twisted

Receive and view text and multimedia messages

You can view pictures and videos and listen to music files included in a multimedia message. You can save pictures in JPG format to your phone for viewing in the Photos application.

1 Open Messaging .

Save As New: Create a new contact for the name or address.

Add To Existing: Tap the contact you want to add the name or

address to.

View a contact’s information from a message

• In a conversation, tap the header of a message received from a contact to

open the contact entry.

Dial a number from a message

• Tap a phone number.

Delete a message

1 In a conversation, throw the message off the side of the screen.

2 Ta p Delete to confirm.

2 Tap a conversation to view messages.

3 In a multimedia message, tap a music or video file name to view the

attached file. (Attached pictures are displayed within the message.) Tap Copy Photo to save an attached JPG picture.

Add a contact from a message

1 In a conversation, tap the header of a message received from someone

who is not a contact.

2 Ta p Add To Contacts.

72 Chapter 5 : Email and other messages

Delete a conversation

1 In Conversations view, throw the conversation off the side of the

screen.

2 Ta p Delete to confirm.

Set up an instant messaging (IM) account

Sign in to an IM account

To use an IM account on your phone, you must already have the account online—such as a GoogleTalk IM account. If you have an IM account with a provider that takes advantage of the Synergy feature, that IM account is automatically added to your phone when you enter your username and password for that provider in Email, Calendar, or Contacts.

1 Open Messaging .

2 Do one of the following:

• The first time you open Messaging: Tap Add An Account.

• Any other time: Open the application menu and tap Preferences &

Accounts. Tap Add IM Account.

3 Tap the account type and enter your username and password.

1 Open Messaging .

2 Ta p Buddies.

3 Tap to the left of the text Offline and tap Available.

4 Ta p Sign In.

Sign out of an IM account

1 Open Messaging .

2 Ta p Buddies.

3 Tap the status icon to the left of your online status (Available or Busy)

and tap Sign off.

Send and receive IM messages

BEFORE YOU BEGIN Make sure that your phone is on and that you’re

inside a coverage area (see Tu rn wi re le ss se rvic es o n).

Chapter 5 : Email and other messages 73

1 Open Messaging .

2 Do one of the following to start or continue a conversation:

• In Conversations or Buddies view, tap to start a new

conversation.

• In Conversations view, tap an existing conversation and enter a new

message.

• In Buddies view, tap a buddy name and enter a new message.

3 Ta p Te x t or an IM account name in the upper-right corner of the

screen, and tap the IM account you want to use.

4 Enter the message text and tap .

TIP You can include emoticons in your message (see Use emoticons in a

message).

5 When the message recipient replies, the reply appears below your

message in Conversations view. Repeat step 4 to send another message.

Change your online status

2 Ta p Buddies.

3 Do one of the following:

• If you already have a custom message: Tap the current message and

enter the new message text.

• If you’re creating a custom message for the first time: Ta p t he sta tu s

text (Available, Busy, and so on) and enter the custom message text.

Change your IM account username and password

If you change the username or password for your IM account online, you need to enter the updated information for the account on your phone.

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Enter the new information and tap Sign In.

1 Open Messaging .

2 Ta p Buddies.

3 Tap the status icon to the left of the status description, and tap your

new status.

Change your custom message

Your custom message is seen by your IM buddies. It appears next to your IM screen name and status. It can contain any text you want.

74 Chapter 5 : Email and other messages

Delete an IM account

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Remove Account, and tap Remove Account again to confirm.

Turn messaging notifications on or off

You can set your phone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts.

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Turn either of the following new message notifications on or off:

Show Notifications: Set whether a notification appears when you

receive a new message.

Play Sounds: Set whether an alert sound plays when you receive a new

message. The ringer switch must be set to On for you to hear the sound.

Chapter 5 : Email and other messages 75

76 Chapter 5 : Email and other messages

Personal information

Yo ur Pa l m® PreTM phone is all you need to organize your personal information and keep it with you wherever you go.

You never lose your information, even if your battery is completely drained. All your personal information is backed up and kept private in your Palm profile, or in one of your online accounts.

In this chapter

78 Contacts 86 Calendar 93 Tasks 97 Memos 98 Clock 99 Calculator

Chapter 6 : Personal information 77

Contacts

How do I get names and other info into Contacts?

You have a few options for getting contact information to show up in Contacts.

Connect to an online address book through the Palm

you have an address book in an online account that works with the Synergy feature (for example, Google or Microsoft Exchange ActiveSync), you can set up Contacts on your phone to synchronize and display contacts in the online address book. Set up synchronization the first time you open Contacts (see Use Contacts for the first time), or anytime after that (see

Customize Contacts). After you set up the connection to the online address

book, contacts you enter online show up automatically in Contacts, and contacts you enter on your phone sync to the online account.

The Synergy feature makes it easy to synchronize other data from an online account. By setting up synchronization in one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Gmail account in Email before you set up Contacts, when you first open Contacts, you find that your Google contacts are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone’s Calendar.

Synergy™ feature: If

Linked contacts

The Synergy feature automatically links contacts from different accounts if it finds data in common between them. For example, if you have a contact in Exchange and in Google for Emily Weeks, your phone links the contacts so that all Emily's info shows up on a single contact screen. You need to open just one view to see all of Emily's info. The actual data remains stored separately with your different providers; it's just assembled in one view on your phone for your convenience.

How can you tell if a contact is linked? Look in the upper-right corner of the contact screen. If you see a stack of photos and a number, that means that you're looking at a linked contact, with combined info from contacts you're storing with separate providers.

Transfer contacts using the Data Transfer Assistant: When you transfer

contacts from desktop software, you select which account to assign those contacts to. Look for those contacts in the account you select (see

Transferring Data).

Enter a contact directly in Contacts: See Create a contact for instructions.

You can assign the contact to one of your online address books—if you do, it synchronizes with the online address book. Or you can create the contact in your Palm profile account, which means it shows up on your phone only. Palm profile contacts are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.

78 Chapter 6 : Personal information

1 Tap the stack of photos to see the contacts that are linked. 2 Emily is a contact in your Google online account and in your Palm profile account. 3 Scroll down to see Emily’s combined contact info.

You can unlink automatically linked contacts, and you can manually link contacts yourself (see Link a contact or Unlink a contact).

Use Contacts for the first time

Create a contact

1 Open Contacts .

2 Do one of the following:

• To set up your first online account to sync: Tap the account type,

enter the account information, and tap Sign in.

• To set up a second online account to sync: Ta p Add An Account,

tap the account type, enter the account information, and tap Sign In.

• To open Contacts without creating an online account: Tap Done.

This opens your Palm profile account, and you can start creating contacts in this account.

You can add a contact to any account except Facebook. If you don’t specify the account, the new contact is added to your default account.

If you are using Contacts for the first time, you go through a few different steps to get or access the contacts on your phone (see Use Contacts for the

first time). Follow this procedure to add contacts directly on your phone

after the first time you use Contacts.

1 Open Contacts .

2 Tap .

3 (Optional) Tap the account button to the right of Name to change the

account to which the new contact will be added.

NOTE If you add your Facebook account to Contacts, your friends’ Facebook

email addresses show up in Contacts. Changes you make on your phone to email addresses from Facebook do not sync to Facebook on the web. You also cannot add friends to your Facebook account from Contacts. To work directly with Facebook on your phone, go to the Web application (see Web ).

* Account button, showing Palm profile account

Chapter 6 : Personal information 79

4 Tap fields to enter contact details, select a ringtone for that contact,

add notes, or add birthday details for the contact. Scroll to see all of the fields available for contact info.

5 To add detailed name information—such as a prefix, suffix, or middle

name—open the application menu and tap Name Details.

6 In some fields, such as New Phone Number, when you enter the

information a label button appears on the right. Tap the button to change the label for your entry—for example, to identify a number as a mobile or work phone.

TIP When you enter a phone number that requires pauses—for example, a

number where you need to enter a password or respond to prompts, you can insert a pause or a stop in the number. To insert a two-second pause, enter a T where you want the pause to appear. To insert a stop, enter a P where you want the stop to appear. To dial the next set of numbers after the stop, tap the screen.

TIP Use the Reminder field to enter that important message or question you

have for this contact. The next time you send or receive a call or a message to or from the contact on your phone, the reminder pops up on the screen. You can also add a reminder later (see Assign a reminder message to a contact).

7 Ta p Done.

• Company

• Nickname

3 For more search options, tap Global Address Lookup. (This option is

available if you are using Microsoft Exchange ActiveSync with a Global Address List.)

4 Tap the contact.

Find a contact

1 Open Contacts .

2 Enter any of the following:

• First, middle, or last name

• First and last initial (no space between)

80 Chapter 6 : Personal information

View, edit, or delete contact information

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 To edit a contact, tap Edit.

4 In a linked contact, tap the account button in the upper-right corner to

edit fields specific to that account.

Add a photo to a contact

The photo you add appears onscreen when this contact calls you.

1 While creating (see Create a contact) or editing (see View, edit, or

delete contact information) a contact, do one of the following:

• To add or change the photo in the default account, tap .

• In a linked contact, to add or change the photo of another account,

tap the account button in the upper-right corner and tap the other account (see Linked contacts).

NOTE The fields that make up the contact header (name, photo, job title,

company) are unique to each account. You must open a specific account to enter these fields.

5 Tap fields to add or change information (see Enter information in a

field).

NOTE In a linked contact, when you enter info in a field for the first time, you

can assign that info to any account by tapping the account button in the field.

6 To delete a piece of contact information, such as a phone number,

throw the item off the side of the screen, and tap Delete.

7 Ta p Done.

2 Do one of the following:

• To take a new photo, tap New Photo.

• To use an existing photo, tap the album containing the picture, and

tap the picture.

DID YOU KNOW? If you see a stack of photos in a contact, with a number

attached to the stack, that's because it's a linked contact (see Linked contacts).

Chapter 6 : Personal information 81

3 (Optional) Do either or both of the following:

1 Open Contacts .

• To enlarge a face or other portion of the picture, zoom in by making

the pinch-out gesture.

• To capture the portion of the picture you want, tap and hold the

picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the contact photo.

4 Ta p Attach Photo.

Add a ringtone to a contact

Select the ringtone you want to hear when this contact calls you.

1 While creating (see Create a contact) or editing (see View, edit, or

delete contact information) a contact, tap Set a ringtone.

2 Tap to preview the ringtone.

3 Tap the ringtone. (To use a music file as a ringtone, tap and tap the

file name.)

4 Ta p Done.

TIP To change the ringtone for a contact, tap the ringtone and tap Change

Ringtone. Tap Delete Ringtone to remove the ringtone from the list of

available ringtones.

2 Search for a contact (see Find a contact), and tap the contact name.

3 Open the application menu and tap Set Speed Dial.

4 Tap the phone number you want to assign a speed dial to, and then tap

the key to use as a speed dial. You may have to scroll to find the key you want.

Assign a speed dial to a contact

You can assign a speed dial to any contact phone number. You can assign up to 26 speed dials.

DID YOU KNOW? You cannot assign 1 (the E key) as a speed dial. The

number 1 is reserved for dialing your voicemail system.

82 Chapter 6 : Personal information

TIP To assign a currently used speed dial key to a new number, follow the

steps for setting a new speed dial for the new number. Tap the key to use in step 4, and tap Reassign To [Name].

TIP To remove a speed dial from a number, open the contact, open the

application menu, and tap Set Speed Dial. Tap the number and tap Remove

Speed Dial [key letter].

Assign a reminder message to a contact

If you have an important message or a question for a contact, you can enter a reminder right on your phone. The next time you and the contact are in touch—whether by phone call, email, or text message/IM—a notification appears showing the contact name and a message bubble. Tap the bubble to view the reminder.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 Open the application menu and tap Add Contact Reminder.

4 Enter the reminder, and make the back gesture to save it.

IMPORTANT To maintain the integrity of your contact data, it’s important

that you link only one person’s contact info in different accounts. For example, if you have contact info for Emily Weeks in Google, Facebook, Microsoft Exchange, and your Palm profile account, go ahead and link all four contacts into a linked contact. But don’t link Emily’s contact info with her sister Allison’s.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 In the open entry, tap the contact name in the header, and tap Link

more profiles.

TIP To remove a reminder message before it pops up as a notification, open

the application menu, and tap Add Contact Reminder. Tap the trash icon.

Link a contact

When your phone recognizes matching information in two or more contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information. You can also manually link contacts. The info for your linked contacts appears combined only on your phone— the actual info is kept separate and distinct in the accounts it came from.

4 Search for the contact (see Find a contact) and tap it to link the two

contacts.

5 After you create the link, be sure the linked contact appears in your

Contacts list under the name you’re most likely to search for and recognize (and not, say, under a person’s IM screen name, which can be unrelated to their real name. To do this, tap the contact name you want to appear, and tap Set As Primary Profile. When you search for a contact using universal search (see Use universal search), the search feature looks through primary profile information only.

Chapter 6 : Personal information 83

Unlink a contact

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 Tap the contact name in the header, and tap the contact you want to

unlink.

4 Ta p Unlink This Profile.

Add a contact entry to the Launcher

Assign your favorite contacts to the Launcher, so you can open them directly from that location.

1 Open Contacts .

2 Search for a contact (see Find a contact), and tap the contact name.

3 Open the application menu and tap Add to Launcher.

4 (Optional) Edit the first and last name as you want them to appear in

the Launcher.

2 Tap the contact name.

3 Do any of the following:

• Tap the appropriate field to call or send an email or instant message

to that contact. For example, tap a phone number to call the contact.

• Tap to send a text message.

• Tap an address field to view the address on a map.

5 Ta p Add To Launcher. To see the contact in the Launcher, scroll down

on page 1.

If the contact has a picture (see Add a photo to a contact), the picture appears as a Launcher icon. If the contact doesn’t have a picture, the contact name appears in the Launcher with a placeholder icon. Tap the real or placeholder icon to open the contact.

Get in touch with a contact

1 Open Contacts .

84 Chapter 6 : Personal information

Delete a contact

1 Open Contacts .

2 Tap the contact name.

3 Do one of the following:

• Delete an unlinked contact or an entire linked contact: Open the

application menu and tap Delete Contact. Tap Delete All Profiles

to confirm.

NOTE If you have a Facebook entry for this contact, tap Delete Other

Profiles. You must go to Facebook to delete this entry.

2 Open the application menu and tap Preferences & Accounts.

3 Set the following options:

• Delete one entry only in a linked contact: Tap the displayed contact

name to open the list of all entries in the linked contact. Tap the entry you want and tap Delete This Profile.

If you delete a contact that is assigned to an online account, the contact is deleted in the online account also.

Customize Contacts

1 Open Contacts .

List Order: Tap the Sort Order field and select the criteria by which

the contact list is sorted. This changes the underlying sort order of the list only—your contacts still appear in the list as First Name Last Name. So if you sort by company name, any contacts who work for the AAA company appear first in the list, displayed alphabetically by First Name Last Name. And employees who work for the ZZZ company appear last in the list, again displayed by First Name Last Name.

Accounts: Tap an account to change login settings and sign in using

the new settings.

Default account: Tap the current default account to change to another

account. New contacts you create are assigned to this account unless you specify otherwise.

Sync Now: Tap to force synchronization of your online accounts.

Add An Account: Tap, and then tap an account type. Enter the account

information. Before you can set up an account on your phone, you must already have an account online with the provider.

Chapter 6 : Personal information 85

Manually synchronize Contacts with your online accounts

If you want to get contacts from an online account on your phone immediately—or upload contacts from your phone to the online account— you can do a manual sync. This synchronizes Contacts with all the accounts you have set up on your phone, and it synchronizes your calendar and email with those accounts also.

Calendar

How do I get events into Calendar?

You have a few options for getting events to show up in Calendar:

1 Open Contacts .

2 Open the application menu and tap Preferences & Accounts.

3 Ta p Sync Now.

Stop synchronization of Contacts with an online account

If you synchronize contacts with an online account, you can delete the account from Contacts. This stops synchronization of contacts only—if you also sync email or calendar events with that online account, those continue to synchronize. Deleting the account from Contacts also deletes any associated contact entries from your phone only. The entries are not deleted from the online account.

1 Open Contacts .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Ta p Remove Account and tap Remove Contact Account.

Connect to an online calendar through the Palm

Synergy™ feature: If you have a calendar in an online account that works with the Synergy feature (for example, Google or Microsoft Exchange ActiveSync), you can set up Calendar on your phone to synchronize and display events in the online calendar. Set up synchronization the first time you open Calendar (see Use

Calendar for the first time), or anytime after that (see Customize Calendar).

After you set up the connection to the online calendar, events you enter online show up automatically in Calendar, and events you enter on your phone sync to the online account.

DID YOU KNOW? If you synchronize with your Google calendar, you can

add Google Weather to the calendar on your desktop and have it appear in Calendar on your phone. On your desktop, log in to your Google Calendar account and open Calendar Settings. Click the General tab, enter your location, and click the temperature unit you want in Show weather based on my locations. The next time your phone synchronizes with your Google account, Google Weather appears in Calendar on your phone.

The Synergy feature makes it easy to synchronize other data from an online account. By setting up synchronization in one app, synchronization of the other apps is automatically set up for you. For example, if you set up your Gmail account in Email before you set up Calendar, when you first open Calendar, you find that your Google calendar events are already downloaded. And when you first open Contacts, you find that your Google contacts are already in your phone’s Contacts app.

86 Chapter 6 : Personal information

Transfer calendar events using the Data Transfer Assistant: When you

transfer calendar events from desktop software, you select which account to assign those events to. Look for those events in the account you select (see

Transferring Data).

Enter an event directly in Calendar: See Create an event for instructions. You

can assign the event to one of your online calendars—if you do, it synchronizes with the online calendar. Or you can create the event in your Palm profile account, which means it shows up on your phone only. Palm profile events are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.

Layered calendars

Suppose you use the calendar in both Microsoft Exchange ActiveSync and in Google. If you set up both of those accounts to sync with your phone, your phone's Calendar app shows the events from both in a single view—a layered calendar with events that are color-coded to identify which provider they come from. Individual events remain stored separately with your different providers; the events are just assembled in one view on your phone for your convenience.

Use Calendar for the first time

1 Open Calendar .

2 Do one of the following:

If you change an event, the change is made in the appropriate calendar.

You can also look at the events of just one calendar at a time.

• To set up your first online account to sync: Tap the account type,

enter the account information, and tap Sign In.

• To set up a second online account to sync: Tap Add An Account,

tap the account type, enter the account information, and tap Sign In.

• To open Calendar without creating an online account: Tap Done.

This opens your Palm profile account, and you can start creating events in this account.

NOTE If you choose to sync Calendar with an online Facebook account, your

Facebook events show up in Calendar, but you cannot add calendar events to Facebook from the Calendar app. To work directly with Facebook on your phone, go to the Web application (see Web).

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Create an event

You can add an event to any calendar account except Facebook. If you don’t specify an account, the new event is added to your default calendar. For information on managing your phone’s time settings, see Date & Time.

Don’t look for a save button—your info is automatically saved when you make the back gesture to close the event.

Enter the event location

1 Open Calendar .

2 Ta p All or an online account name in the upper-right corner, and tap

the calendar you want to use for this event.

If you create an event in All Calendars view, the event is created in the calendar set as the default (see Customize Calendar).

1 While creating an event (see Create an event), tap to the right of

the event name. To enter the event location after creating an event, tap the event name in Day view.

2 Ta p Event location and enter the location.

TIP Need to find the event location on a map? Open an event that has a

location specified, open the application menu, and tap Map location. The event address is displayed in Google Maps.

Schedule a repeating event

1 While creating an event (see Create an event), tap to the right of

the event name. To set an event as repeating after creating the event, tap the event name in Day view.

3 Go to the day you want (see Move around in Calendar) and tap a blank

time slot.

4 Enter the event name and press Enter .

In Day view, available time slots between events are compressed and labeled X Hrs Free. To expand free time so you can enter an event, tap X Hrs Free.

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2 Ta p No Repeat and tap the repeat interval.

3 (Optional) Tap Custom to define your own repeat interval and set the

end date.

DID YOU KNOW? To enter a birthday, anniversary, or holiday, create an

untimed event. Then select Yearly on [date] as the repeat interval.

Add a note to an event

1 While creating an event (see Create an event), tap to the right of

the event name. To add a note after creating an event, tap the event name in Day view.

2 Ta p Event notes and enter the note.

Create an all-day (untimed) event

An all-day event such as a birthday appears in your calendar without a specific time slot.

1 Open Calendar .

2 Go to the day you want, open the application menu and tap New >

All Day Event.

Add an alarm to an event

1 While creating an event (see Create an event), tap to the right of

the event name. To add an alarm after creating an event, tap the event name in Day view.

2 Ta p No Reminder and tap the interval for the alarm.

3 Enter the event details.

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Change the Calendar display

You can change the display of Calendar to show the events from all of your calendars or just the events recorded in one of your calendars.

TIP Another way to go to today from the application menu is to tap Jump To

and tap G o To To da y.

1 Open Calendar .

2 Do either of the following:

• Ta p All or a calendar name in the upper-right corner and tap the

calendar view you want: all your calendars in a single view, or a specific calendar only.

• Tap an icon to see different calendar views:

Calendar Views

Icon Description

Day view

Week view

Month view

Move around in Calendar

• Next or previous week: In Week view, swipe right or left on the screen.

• Next or previous day: In Day view, swipe right or left on the screen.

• Next or previous month: In Month view, swipe down or up on the screen.

• Go to a specific month, date, or year: Open the application menu and tap

Jump To. Tap the month, day, and year and tap Go To Date.

• Go to today: Open the application menu and tap Show today.

Quickly glimpse your schedule

• In Day or Week view, slightly drag left or right to peek at the previous/

next day or month without changing the current view.

• In Month view, slightly drag up or down to peek at the previous/next

month.

Delete an event

If you delete an event that is assigned to an online account, the event is deleted in the online account also.

IMPORTANT When you delete a Microsoft Exchange event on your phone,

notification is not sent to attendees.

1 Open Calendar .

2 Tap the event name.

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3 Open the application menu and tap Delete event, and then tap

Delete to confirm. If this event is one of a series of repeating events, tap the option to delete just this event or the entire series.

Respond to an event reminder

When an event reminder appears in the notification bar at the bottom of the screen, tap the event description to open the event, or tap one of the following:

• Contact meeting attendees: This opens an email message with the

participants’ addresses added to the To field. The default message text is “Running late, on my way...”. You can edit the text before sending the message.

• Dismiss: Close the notification.

• Snooze: The reminder reappears in five minutes.

View meeting participants

If you receive a meeting request, you can view the participants.

1 On your calendar, tap the meeting request. The Participants field

shows the organizer name plus the number of participants.

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2 Tap the number to see the participants’ names.

3 (Optional) Tap a participant’s name. If the participant is a contact, the

contact entry is displayed. If the participant is not a contact, tap Add to Contacts to add the participant to your contacts list.

Default Event Reminder: Tap the time interval for a notification to

appear for timed and all-day events. Reminders you set for individual events override the default setting.

Event Reminders: Select to play a sound when a calendar notification

appears.

Customize Calendar

1 Open Calendar .

2 Open the application menu and tap Preferences & Accounts.

3 Set the following options:

First Day of Week: Select the day that appears as the start of the week

in Week view and Month view.

Default Event Duration The default event duration is set to one hour.

Tap to change this to 30 minutes or 2 hours.

Accounts: For all calendar accounts, tap an account to set the color for

events created in that account and to show or hide that account in All Calendars view. For all calendar accounts except Palm profile, tap Change Login Settings to edit your username or password. You should do this only if you have changed this information for the calendar account online—the information you enter here must match the information in the online account.

Default Calendar: If you create an event in All Calendars view, the

event is assigned to your default calendar.

Add An Account: Tap the account type and enter your username and

password for the online calendar account. Before you can set up an account on your phone, you must already have an account online with the provider.

Manually synchronize Calendar with your online accounts

If you want to get calendar events from an online account on your phone immediately—or upload events from your phone to the online account— you can do a manual sync. This synchronizes Calendar with all the accounts you have set up on your phone, and it synchronizes your contacts and email with those accounts also.

Day Start and End: Tap to enter the default start and end times that

appear in Day view and Week view.

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1 Open Calendar .

2 Open the application menu and tap Preferences & Accounts.

3 Ta p Sync Now.

Stop synchronization of Calendar with an online account

If you synchronize calendar events with an online account, you can delete the account from Calendar. This stops synchronization of calendar events only—if you also sync contacts or email messages with that online account, those continue to synchronize. Deleting the account from Calendar also deletes any associated events from your phone only. The entries are not deleted from the online account.

1 Open Calendar .

2 Open the application menu and tap Preferences & Accounts.

3 Under Accounts, tap the account name.

4 Ta p Remove Account and tap Remove Calendar Account.

2 Tap .

Ta s k s

Create a task list

All individual tasks you create (see Create a task) must be placed in a task list. A task list is a group of related to-do items.

1 Open Tasks .

3 Enter the list name in the List Name field and press Enter .

4 Create a task (see Create a task).

Create a task

1 Open Tasks .

2 Tap the list you want to assign the task to.

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3 Tap .

3 Tap to the right of the task name.

4 Enter the task name in the Task name field. To set the task priority, see

the next procedure.

Set task priority, due date, and other details

1 Open Tasks .

2 Tap the list containing the task.

4 Set any of the following:

Priority: High priority tasks appear in red. Normal priority tasks appear

in bold text, and low priority tasks appear in gray text.

List: Assign the task to a different list.

Due date: Ta p No due date, and tap a due date option. If you set a due

date, a notification appears at bottom of the screen on the due date. Tap the notification to open the task.

5 To enter a note about the task, tap Notes and enter the note.

TIP If you add a due date to a task and then want to add more details, tap the

date to open the task details view.

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Check off a task

1 Tap the list containing the task.

2 Tap the box to the left of the task name.

number to the right of each task list name shows the number of tasks in that list that are due today or overdue.

2 Tap a task list name to view tasks that are due today or overdue.

Rename a task

View tasks that are due today

1 Open Tasks . The number to the right of the All Tasks field shows

the total number of tasks that are due today or are overdue. The

1 On the task list, tap the task name.

2 Enter the new name and press Enter .

Filter a task list

You can filter a task list to show all tasks (the default setting), remaining tasks, or completed tasks.

1 Open Tasks .

2 Tap the list you want to filter.

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3 Ta p All, Remaining, or Completed in the upper-right corner, and tap

the filter option you want.

3 Open the application menu and tap Set Due Date For All.

4 Tap the month, date, and year, and then tap Set Due Date.

Organize your tasks

You can change the order of a task list or an individual task.

• Tap and hold the list or task name, and drag the item to another position.

Move a task to a different priority group (or number) to change its priority.

Set due dates for all tasks in a list

1 Open Tasks .

2 Tap the list containing the tasks.

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5 To remove a previously assigned due date, tap No Due Date.

Mark all tasks in a list completed/incomplete

1 Open Tasks .

2 Tap the list containing the tasks.

3 Open the application menu and tap Mark All and tap Mark All

Completed/Mark All Incomplete.

Delete all completed tasks in a list

1 Open Tasks .

2 Tap the list containing the tasks.

3 Open the application menu and tap Purge Completed.

3 Enter the memo text. Memos are saved as you type.

Delete a task or a task list

• Throw the task or task list off the side of the screen and tap Delete to

confirm.

Memos

If you used the Data Transfer Assistant and imported notes from Outlook on your desktop to your phone, those notes are in Memos.

Create a memo

1 Open Memos .

Find a memo

• In Memos, enter any letters or numbers in the memo, and then tap the

memo.

NOTE The results of universal search that you access in Card view or the

Launcher do not include memos.

Edit a memo

1 Open Memos .

2 Tap the memo you want to edit.

3 Tap the screen to position the cursor (see Text selection gestures), and

edit the memo text.

Change the color of a memo

Color-code your memos to help you recognize memos of a certain type. For example, make all of your grocery lists blue.

2 Tap .

1 Tap th e m em o.

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2 Tap the lower-right corner of the screen, and tap the new color.

2 Tap , and then tap .

3 Set the following options:

Delete a memo

1 In an open memo, open the application menu and tap Delete.

2 Ta p Delete to confirm.

Clock

Set an alarm

Make sure system sounds are turned on and the ringer switch is set to On, so that the alarm will sound when you want it to (see Select system sounds

and notifications).

1 Open Clock .

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Alarm Preferences: Tap Off to turn the alarm on. When an alarm is

turned on, the alarm icon is displayed in the lower-right corner of the phone screen. Tap the icon to see alarm details.

Name: Enter a name for the alarm.

Occurs: Tap to select the alarm frequency.

Time: Tap to set hour, minute, and AM/PM for the alarm.

Sound: Tap to open the list of ringtones, and then tap the name of a

ringtone. Tap to preview it.

When an alarm sounds on your phone, tap Dismiss to stop it or Snooze to have it sound again in five minutes.

Use Clock to get up at the same time wherever you are, for example, the recurring 7AM alarm you set in San Francisco rings at 7AM in New York. Use Calendar to have your appointment times adjusted so that the

notification for a 9AM meeting in San Francisco will sound at noon when you're in New York (see Create an event).

Calculator

Manage Clock

1 Open Clock .

2 Tap .

To change the clock display: Open the application menu and tap Themes. Then tap a theme.

To change the time: See Date & Time.

Cancel an alarm

1 Open Clock .

2 Tap , then tap On to turn an alarm off.

Change the alarm volume

1 Open Sounds & Ringtones .

2 Under System Sounds, drag the Vol um e slider.

Use Calculator for addition, subtraction, multiplication, and division, and also for determining percent and square root. You can enter numbers in Calculator using either the onscreen keypad or the keyboard.

Perform calculations

1 Open Calculator .

2 Enter numbers and perform calculations.

NOTE Press the space bar to access additional operations.

Calculator buttons

Button Description

Clear the current calculation or displayed number.

Add the currently displayed number to memory.

Subtract the currently displayed number from memory.

Delete an alarm

1 Open Clock .

2 Tap , then tap the alarm name.

3 Tap .

Display the memory.

Clear the memory.

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100 Chapter 6 : Personal information

Palm Pre P100EWW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Welcome

Yo u r P a l m® Pre™ phone

What’s in the box?

Hardware

Print material

Where can I learn more?

Basics

Get to know your phone

Slide out the keyboard

Front view

Keyboard

To u c h s c r e e n

What are all those icons?

Back view

Top view

Bottom view

Set up your phone

What is a Palm profile?

Verify your profile

Charge the battery

Maximizing battery life

Turn the screen on/off

Tur n th e ph one on /o ff

Turn wireless services off (airplane mode)

Turn wireless services on

Turn everything (the screen and wireless services) on/off

Use gestures: tap, swipe, drag, flick, pinch

Basic gestures

Scroll gestures

Zoom gestures

Text se l e c t i o n g e sture s

Delete a list item

Drag and drop

Open applications

Open an application in Quick Launch

Open an application in the Launcher

Open an application using search

Work with applications

Go up one level in an app (back gesture)

Display all open applications (Card view)

Reorder open cards

Move among open applications

Close an application

Change the applications that appear in Quick Launch

Reorder Quick Launch icons

Reorder Launcher icons

Delete an application

Enter information

Use the keyboard

Enter uppercase letters

Enter alternate keyboard characters

Enter passwords

Enter characters from the symbols table

Symbols and accented characters

Select items in a list

Enter information in a field

Save information

Use the menus

Cut, copy, and paste information

Open the application menu

Open the connection menu

Search to find info and make calls

Use universal search

View and respond to notifications

Respond to a notification

Search within an application

View all your notifications

Update the software on your phone

Respond to a system software notification

Reorder notifications and other dashboard items

Manually check for updates

Respond to an application update notification

Use App Catalog to shop for new applications

Copy files between your phone and your computer

Copy iTunes media files from your computer to your phone