Palm P120EWW User Manual

v. 1. 0, w ebOS 1. 2

Palm® PixiTM User Guide

www.sprint.com

Intellectual Property Notices

© 2009 Palm, Inc. All rights reserved. Palm, Pixi, Synergy, Touchstone, and the Palm and Pixi logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook

is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or its affiliates. Doc View and PDF View are provided by Documents To

, a product of DataViz, Inc. (dataviz.com). All other

Go brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and Limitation of Liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result

of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Patent pending. This product also is licensed under United States patent 6,058,304.

Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited usage data plan is strongly recommended or additional data charges may apply.

Open Source License Information

You can view the Open Source License terms on your phone. Tap the center of the gesture area, and then tap

Launcher icon. Swipe left until the PDF View icon

the appears. Tap

Information.pdf.

You can also view the file on your computer. Connect your phone to your computer with the your phone, tap and double-click the do the following for your operating system:

䢇 Windows Vista: Open Computer.

PDF View, then tap Open Source

USB cable. On

USB Drive. On your computer, locate

Palm Pixi drive. To locate the drive,

䢇 Windows XP: Open My Computer. 䢇 Mac: Open Finder. 䢇 Linux (Ubuntu): The drive is displayed on the

desktop.

䢇 Other Linux distribution: The location of the drive may

vary by system.

After you open the

Open Source Information.pdf.

Palm Pixi drive, double-click the file

Recycling and disposal

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment.

For information on environmental programs visit

palm.com/environment or recyclewirelesss.com/.

As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.

Important Privacy Message – Sprint’s policies often do

not apply to third-party applications. Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.

Table of Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Your Palm® Pixi™ Phone . . . . . . . . . . . . . . . . . . . . . . . . . .9

About This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . .10

Where Can I Learn More? . . . . . . . . . . . . . . . . . . . . . . .11

Section 1: Your Setup . . . . . . . . . . . . . . . . . . . . . . . . . 15

1A. Set Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Set Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Turn the Phone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . .18

Make Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Set Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .22

Create Sprint Account Passwords . . . . . . . . . . . . . . . .23

Section 2: Your Palm® PixiTM Phone . . . . . . . . . . . . . 25

2A. Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Get to Know Your Phone . . . . . . . . . . . . . . . . . . . . . . . .27

Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

2B. Move Around on Your Phone . . . . . . . . . . . . 35

Use Gestures: Tap, Swipe, Drag, Flick, Pinch . . . . . . .35

Open Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Work With Applications . . . . . . . . . . . . . . . . . . . . . . . . . 48

Enter and Save Information . . . . . . . . . . . . . . . . . . . . . . 53

Use the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Search to Find Info and Make Calls . . . . . . . . . . . . . . 61

View and Respond to Notifications . . . . . . . . . . . . . . . 63

Update the Software on Your Phone . . . . . . . . . . . . . . 65

Copy Files Between Your Phone and Your Computer 73

2C. Transferring Data . . . . . . . . . . . . . . . . . . . . . . . . 76

Data Transfer Overview . . . . . . . . . . . . . . . . . . . . . . . . . 76

How Do I Get Data From My Old Phone? . . . . . . . . . 77

How Do I Get Data Off My Computer? . . . . . . . . . . . .77

I’m Already Using Google, Facebook, and/or Microsoft

Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

I Want to Keep Using My Current Desktop App and

Sync With an Online Account on My Phone . . . . . . . 81

I Don’t Need to Sync, but I Do Want a Copy of My Data

Backed Up Somewhere Besides My Phone . . . . . . . 82

2D. Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Make Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Receive Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

What Can I Do During a Call? . . . . . . . . . . . . . . . . . . . 89

What’s My Number? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

View Your Call History . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Save a Phone Number to Contacts . . . . . . . . . . . . . . 94

Use a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Customize Phone Settings . . . . . . . . . . . . . . . . . . . . . . 97

2E. Photos, Videos, and Music . . . . . . . . . . . . . .101

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Amazon MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

2F. Personal Information . . . . . . . . . . . . . . . . . . .121

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

2G. Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Doc View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

PDF View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

2H. Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Regional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Screen & Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Sounds & Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Section 3: Web and Data Services and Other Wire-

less Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

3A. Using Web and Data Services . . . . . . . . . . 182

Get Started With Data Services . . . . . . . . . . . . . . . . . 182

Access Data Services . . . . . . . . . . . . . . . . . . . . . . . . . 182

Use Sprint TV® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

NASCAR Sprint Cup MobileSM . . . . . . . . . . . . . . . . . . 184

NFL Mobile Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

3B. Email and Other Messages . . . . . . . . . . . . . 186

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

3C. Web and Wireless Connections . . . . . . . . 214

Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . 226

Section 4: Your Resources . . . . . . . . . . . . . . . . . . . 231

4A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 232

For Users of Other Palm® Devices . . . . . . . . . . . . . . 232

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Screen and Performance . . . . . . . . . . . . . . . . . . . . . . 242

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Hands-Free Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Sending and Receiving Data in Email, Messaging, and

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Calendar and Contacts . . . . . . . . . . . . . . . . . . . . . . . 256

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Amazon MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Transferring Information From Your Computer . . . 259

Backing Up and Restoring Data . . . . . . . . . . . . . . . . 260

Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . 261

Making Room on Your Phone . . . . . . . . . . . . . . . . . 262

4B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Section 5: Your Safety and Specifications. . . . . 269

5A. Regulatory and Safety Information . . . . . . .270

FCC Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Antenna Care/Unauthorized Modifications . . . . . . . 271

Industry Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Radio Frequency (RF) Safety Exposure . . . . . . . . . .272

Hearing Aid Compatibility (HAC) . . . . . . . . . . . . . . . . 274

Battery Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

Protecting Your Battery . . . . . . . . . . . . . . . . . . . . . . . . 276

Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . .278

User Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Product Handling & Safety . . . . . . . . . . . . . . . . . . . . .282

Driving Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284

ESD Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

5B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .290

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290

Online Accounts Available for webOS Phones . . . .294

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296

Welcome

Your Palm® Pixi™ Phone

Your Palm® Pixi™ phone puts Palm’s multitasking, gesture-based operating system, the Palm platform, inside a small, beautiful device. Here are a few highlights of your new phone.

Gestures: On your Pixi phone, you make calls, move

around, and manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see “Use Gestures: Tap, Swipe, Drag, Flick, Pinch” on page 35, and go to

palm.com/support to see

animations that demonstrate these gestures. The introductory piece in your Pixi phone’s box has a detachable gesture guide to put in a pocket and consult when you need to—you won’t need it very long.

Multitasking: You can have many applications open at

once and easily move among them. Go to the Launcher to open apps. See the lineup of your open apps in Card view. Tap an app to bring it into the

webOS™

foreground and work with it. For more information, see “Open Applications” on page 46.

The Palm

Synergy™ feature: The Palm® Synergy™ feature on your Pixi phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.

For example, suppose you have a Google account for personal email, contacts, and calendar events, and an Exchange account for your corporate email, contacts, and events. The Email, Contacts, and Calendar applications on your Pixi phone all provide a kind of view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars, and the single inbox for your email in “Contacts” on page 121, “Calendar” on page 135, and “Email” on page 186.

Note: See “Online Accounts Available for webOS Phones” on

page 294 for the current list of online accounts that you can set up on your phone and for information about the behavior of these accounts.

Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see “Messaging” on page 202.

Universal search: Need to call Ed? Just type ed on the

keyboard. If he’s listed in your Contacts, you can get his numbers from the search results. Tap a number and you’ve made the call. Search works just as fast when you need to search the web. For more information, see “Search to Find Info and Make Calls” on page 61.

Sync: Your Pixi phone gives you synchronization

without a cable. You can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the Web because a copy of your data is stored on the device.

You r Palm profile: When you set up your phone, you

create a Palm profile. Your profile gives you access to services like automatic updates and automatic,

frequent backups of any of your info that is stored only on your phone and isn’t synchronized with an online account.

WARNING: Please refer to “Regulatory and Safety

Information” on page 270 for information that helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in serious bodily injury, death, or property damage.

About This User Guide

We know you’re eager to start using your Palm® Pixi™ phone right away, and the sections of this guide are designed to help you do just that.

䢇 Section 1: Your Setup guides you through the

process of setting up your new phone and your Sprint service.

䢇 Section 2: Your Palm

basics of your phone and service with quick, easy-to-follow instructions. This section also describes the call features on your phone and shows you how to use Sprint service features such as

PixiTM Phone shows you the

voicemail and call waiting. This section also shows you how to use the camera and how to transfer and listen to music files on your phone. Finally, it guides you through the process of using the full-featured organizer that gives you instant access to your contacts, calendar, tasks, memos, and more.

䢇 Section 3: Web and Data Services and Other

Wireless Connections shows you how to use Web browsing, messaging, and email. It also describes Bluetooth

䢇 Section 4: Your Resources answers frequently asked

wireless technology.

questions and shows you what to do if something goes wrong.

䢇 Section 5: Your Safety and Specifications outlines

recommended safety and maintenance guidelines and lists the technical specifications for your Pixi phone.

WARNING: Please refer to “Regulatory and Safety

Where Can I Learn More?

While Using Your Phone

䢇 On-device Help: Read short how-tos and watch

animations on your new phone.

To view all Help: Open Help . To view Help topics for a single application: Open the

application, open the application menu

Help.

䢇 Online Support from Sprint: Visit

sprint.com/palmpixisupport to access this User Guide,

how-to videos, tutorials, and helpful support information.

䢇 Online support from Palm: Visit palm.com/support to

edit your Palm profile, watch how-to animations, learn about transferring data, and read comprehensive information about your phone.

, and tap

If You Need More Information

Sprint Customer Service: For questions about your

account or features available on the network, contact Sprint or visit

sprint.com for the latest information and

help.

Manage Your Account

Online: sprint.com

䢇 Access your account information. 䢇 Check minute usage (depending on your Sprint

service plan).

䢇 View and pay your bill. 䢇 Enroll in Sprint online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest Sprint phones. 䢇 View available Sprint service plans and options. 䢇 Learn more about data services and other great

products like games, ringtones, and more.

On your Palm® Pixi™ phone

䢇 Open Phone . and do any of the following:

䡲 Check minute usage and account balance: Enter *4

and tap .

䡲 Make a payment: Enter *3 and tap .

䡲 Access a summary of your Sprint service plan or get

answers to other questions: Enter *2 and tap .

From any other phone

䢇 Sprint Customer Service: 1-888-211-4727. 䢇 Business Customer Service: 1-800-927-2199.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you are billed for airtime.

䢇 Open Phone . Enter 411 and tap .

Sprint Operator Services

Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party.

䢇 Open Phone . Enter 0 and tap .

To learn more and to see the latest in products and services, visit Sprint online at

sprint.com.

Section 1

Your Setup

1A. Set Up Service

⽧ Set Up Your Phone (page 16) ⽧ Turn the Phone On/Off (page 18) ⽧ Make Your First Call (page 21) ⽧ Set Up Your Voicemail (page 22) ⽧ Create Sprint Account Passwords (page 23)

Set Up Your Phone

Activate Your Phone

䢇 If you purchased your phone at a Sprint Store: It is

probably activated and ready to use.

䢇 If you received your phone in the mail, and it is a new

Sprint account or a new line of service: Your phone is designed to activate automatically after you complete setup (see “Complete Setup” on page 16).

䢇 If you received your phone in the mail and you are

activating a new phone for an existing number on your

16 1A. Set Up Service

account: Do not turn on your new phone yet. Wait

until your old phone is deactivated. After your old phone is deactivated, you go online to activate the number on your new phone. From your computer’s Web browser, go to

sprint.com/activate and complete

the onscreen instructions to activate your phone.

If you have problems with activation, contact Sprint Customer Service at 1-888-211-4727 from another phone.

Complete Setup

1. Press and hold the power button on the

upper-left corner of your phone until you see the

logo on the screen (approximately five

Palm seconds).

2. Follow the onscreen instructions to complete setup.

(To create a Palm profile, enter a working email address (see “What Is a Palm Profile?” on page 17). If you have a Palm profile from an old webOS phone that you no longer use, you can enter that profile email address and username to download that profile information to your new phone. But if you are still using the other phone, you must create a new Palm profile for your Pixi

phone—you can’t use the same profile on two phones.)

3. Your phone is ready to use. (To learn how to make

your first call, see “Make Your First Call” on page 21.)

Verify Your Profile

After you finish setup, look for an email on your computer at the address you used for your Palm profile. Click the link in the email to do the following:

䢇 Verify your Palm profile. 䢇 Select a security question and answer. 䢇 Follow a link to learn about getting data like contacts

and appointments onto your phone from your desktop organizer software (see “How Do I Get Data Off My Computer?” on page 77).

Tip: If you don’t see the confirmation email in your Inbox,

check your spam mail folder in your desktop email program.

What Is a Palm Profile?

Your Palm profile gives you the following benefits:

䢇 Automatic system and software updates are sent to

your phone.

䢇 A Palm profile account is automatically created for

you on your phone. In this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.

Note: You cannot access Palm profile data on the profile

website—you can access the data on your phone only.

䢇 Info stored in your Palm profile account, as well as in

other sources of info on your phone (like Memos and Tasks), is automatically backed up to servers administered by Palm.

䢇 Should your phone be lost or stolen, you can do a

remote erase of the info on the phone.

Note: If you want to erase data on your phone while you are

still in possession of the phone—for example, before you give it to someone else—don’t do a remote erase. Instead, do a partial or full erase from the phone itself (see “Erase Data and Reset Your Phone” on page 171).

1A. Set Up Service 17

Setup

For detailed information about your Palm profile, see “Backup” on page 164.

Setting up a Palm profile is different from setting up email on your phone. To set up email, see “Set Up Email” on page 187. To change your Palm profile information after you have set it up, see “Update Your Palm Profile Settings” on page 169.

Turn the Phone On/Off

Your Pixi phone’s screen can be turned on and off separately from its wireless services (which are the

Phone app and Bluetooth app). This means

you can wake up the screen to use just the organizer features of your device (Calendar, Contacts, Tasks, Memos, and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

18 1A. Set Up Service

Turn the Screen On/Off

Turn the screen on and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and you must turn off all wireless services, but you want to look at your calendar.

To turn the screen on, press unlock the screen.

*Power

To turn the screen off, press power .

power . Drag up to

To save power, the screen dims automatically after a period of inactivity and then turns off. You can be on a call when the screen dims and turns off—this does not affect the call. To brighten the screen after it dims, tap the screen.

Tip: You can set how long the screen stays on during a

period of inactivity (see “Set the Interval for Turning the Screen Off Automatically” on page 175).

Turn Wireless Services Off (Airplane Mode)

When your phone is in airplane mode, the

mode icon appears at the top of every screen, and Airplane Mode appears in the upper-left corner of the

screen in the

Launcher, Card view, and Phone. Your

airplane

phone is not connected to any mobile network.

Setup

Airplane mode turns off your phone as well as the Bluetooth

wireless technology feature. Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can’t browse the Web, but you can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.

Do one of the following:

䢇 Tap the upper-right corner of any screen to open the

connection menu. Tap

䢇 Press and hold power and tap Airplane Mode.

Turn on Airplane Mode.

* These indicate that wireless services are off

(airplane mode).

1A. Set Up Service 19

Tip: When your phone is in airplane mode, you can turn the

Bluetooth feature on individually (see “Turn the Bluetooth Feature On/Off” on page 226). To turn your phone back on, you must turn airplane mode off.

Turn Wireless Services On

When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).

䢇 Tap the upper-right corner of any screen to open the

connection menu. Tap Turn off Airplane Mode.

When your phone locates a signal, the upper-left corner of the screen in the

Card view, and Phone, and the signal-strength icon

appears at the top of the screen.

20 1A. Set Up Service

Sprint appears in

Launcher,

* These indicate that wireless services are on.

When you are inside a phone coverage area, the bars

signal-strength icon are filled in. If you’re

on the outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.

Turn Everything (the Screen and Wireless Services) On/Off

Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period. At those times, do the following:

Note: When you turn everything off, the phone’s alarms,

ringer, and notifications are also turned off.

䢇 To turn both the screen and wireless services off: Press

and hold

power and tap Tu rn Off .

䢇 To turn both the screen and wireless services back on:

Press and hold

power .

Make Your First Call

1. Press power . (This wakes up the screen.)

2. If necessary, drag up to unlock the screen.

3. Tap .

4. Tap numbers on the dial pad.

1A. Set Up Service 21

Setup

Tip: Press the onscreen backspace icon to delete numbers

you’ve entered.

Tap to dial.

6. Tap to end the call.

For more ways to make calls, see “Make Calls” on page 83.

Adjust Call Volume

䢇 When you’re on a call, press the volume up or volume

down button on the side of your phone to adjust the

call volume.

22 1A. Set Up Service

1 Volume up 2 Volume down

Set Up Your Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated. Always use a passcode to protect against unauthorized access.

To set up your voicemail:

1. Tap the center of the gesture area to display Card

view.

2. Press and hold 1 on the keyboard to dial the

Sprint voicemail system. (When the search results screen appears, continue holding

Phone application appears.)

1 until the

3. Follow the voice prompts to do the following:

䡲 Create your password. 䡲 Record your name announcement. 䡲 Record your greeting.

Note: Voicemail Passcode: Sprint strongly recommends

that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages.

For more information about using your voicemail, see “Use Voicemail” on page 89.

Create Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.

Account Password

If you are the account owner, you create an account username and password when you sign on to

sprint.com. (To get started, click Need to register for

access? in the sign-in area of the website.) If you are

not the account owner (if someone else receives the bill for your Sprint service), you can get a subaccount password at

Voicemail Password

You create your voicemail password when you set up your voicemail. See “Set Up Your Voicemail” on page 22.

sprint.com.

1A. Set Up Service 23

Setup

Data Services Password

You can elect to set up an optional data services password to control access and authorize Premium Service purchases.

To learn more or to change your passwords, sign on to

sprint.com, or call Sprint Customer Service at

1-888-211-4727.

24 1A. Set Up Service

Section 2

Your Palm® PixiTM Phone

2A. Basics

⽧ What’s in the Box? (page 26) ⽧ Get to Know Your Phone (page 27) ⽧ Charge the Battery (page 31)

What’s in the Box?

All of the following items are in the phone box:

Printed Material

䢇 Get Started Guide. 䢇 Features Guide. 䢇 Palm warranty. 䢇 End User License Agreement.

26 2A. Basics

Hardware

䢇 Palm

Pixi™ phone.

䢇 USB cable. 䢇 AC charger.

Get to Know Your Phone

Front View

1 Earpiece 2 Touchscreen: Tap and make other gestures

directly on the screen. See “Touchscreen” on page 28.

3 Gesture area: Make the back gesture and begin

other gestures here.

4 Keyboard: See “Use the Keyboard” on page 53. 5 Microphone 6 Ringer switch: Slide to turn the ringer and

notification sounds on or off. (Red means off.) The ringer switch does not affect music or video playback sounds. By default, Clock alarms sound when the ringer switch is off.

7 Volume up/down 8 Charger/microUSB connector

Basics

Important: Be careful not to scratch, crush, or apply too much

pressure on the touchscreen. Do not store your phone in a place where other items might damage it.

2A. Basics 27

Keyboard

1 Option: Press to enter numbers, punctuation, and

symbols that appear above the letters on the keys. See “Enter Alternate Keyboard Characters” on page 54.

2 Shift: See “Enter Uppercase Letters” on page 53. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in

a memo or in an email message you are composing) or to accept information you entered in a field. See “Enter Information in a Field” on page 56.

6 Sym: Press to enter symbols and accented

characters that don't appear on the keys. See

28 2A . Basics

“Enter Characters From the Symbols Table” on page 54.

Touchscreen

1 Application name: Displays the name of the

currently open application. Tap the name to open the application menu.

2 Launcher: See “Open an Application in the

Launcher” on page 47.

3 Scroll arrow: Swipe up or down to see icons that

are on the page but hidden.

4 Quick Launch: See “Open an Application in Quick

Launch” on page 46.

5 Connection icons: Show the status of wireless

service connections and battery strength (see “Icons in the Title Bar” on page 29). Tap the icons to open the connection menu.

6 Page indicators: Show how many Launcher

pages are to the right or the left of the currently displayed page. Swipe left or right on the screen to see other pages.

7 Notification icons: Show missed calls, new

voicemail and email messages, and more. Tap the bottom of the screen to view notification details (see “View All Your Notifications” on page 64).

Icons in the Title Bar

You can monitor the status of several items using icons in the area at the top of the phone screen:

Item Description

The battery is being charged.

Item Description

The battery is fully charged.

The battery is low. See “Charge the Battery” on page 31.

Airplane mode is turned on. This means that the phone and Bluetooth technology feature are off (incoming calls go to voicemail). See “Turn Wireless Services Off (Airplane Mode)” on page 19.

The phone is on. The number of filled-in bars denotes signal strength. See “Turn Wireless Services On” on page 20.

Your phone is connected to a 1x data network. Data is not currently being transmitted over the network. See “I Can’t Tell If Data Services Are Available” on page 251.

Your phone is connected to a 1x data network and data is being transmitted over the network.

wireless

2A. Basics 29

Basics

Item Description

Your phone is connected to an EvDO data network. Data is not currently being transmitted over the network. See “I Can’t Tell If Data Services Are Available” on page 251.

Your phone is connected to an EvDO data network and data is being transmitted over the network.

Your phone is on and connected to the Sprint network.

The phone is searching for the Sprint network.

The Sprint network is not available.

Bluetooth on. See “Bluetooth on page 226.

A Bluetooth connection is in progress.

A Bluetooth connection has been made.

30 2A. Basics

wireless technology is turned

Wireless Technology”

Item Description

Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone conducts a universal search (see “Search to Find Info and Make Calls” on page 61). If you are in an application such as Contacts or Memos, your phone searches for items within the app that match the search term you entered.

Your phone is in roaming coverage. See “Set Roaming and Data Usage Preferences” on page 98.

TTY is turned on. See “Enable TTY/TDD” on page 99.

HAC is turned on. See “Enable HAC” on page 99.

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