Palm P120EWW User Manual

v. 1. 0, w ebOS 1. 2

Palm® PixiTM User Guide

www.sprint.com

Intellectual Property Notices

© 2009 Palm, Inc. All rights reserved. Palm, Pixi, Synergy, Touchstone, and the Palm and Pixi logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook

is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or its affiliates. Doc View and PDF View are provided by Documents To

, a product of DataViz, Inc. (dataviz.com). All other

Go brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and Limitation of Liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result

of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Patent pending. This product also is licensed under United States patent 6,058,304.

Use of this device requires providing a valid email address, mobile phone number, and related information for account setup and activation. A data plan is also required. An unlimited usage data plan is strongly recommended or additional data charges may apply.

Open Source License Information

You can view the Open Source License terms on your phone. Tap the center of the gesture area, and then tap

Launcher icon. Swipe left until the PDF View icon

the appears. Tap

Information.pdf.

You can also view the file on your computer. Connect your phone to your computer with the your phone, tap and double-click the do the following for your operating system:

䢇 Windows Vista: Open Computer.

PDF View, then tap Open Source

USB cable. On

USB Drive. On your computer, locate

Palm Pixi drive. To locate the drive,

䢇 Windows XP: Open My Computer. 䢇 Mac: Open Finder. 䢇 Linux (Ubuntu): The drive is displayed on the

desktop.

䢇 Other Linux distribution: The location of the drive may

vary by system.

After you open the

Open Source Information.pdf.

Palm Pixi drive, double-click the file

Recycling and disposal

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment.

For information on environmental programs visit

palm.com/environment or recyclewirelesss.com/.

As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.

Important Privacy Message – Sprint’s policies often do

not apply to third-party applications. Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.

Table of Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Your Palm® Pixi™ Phone . . . . . . . . . . . . . . . . . . . . . . . . . .9

About This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . .10

Where Can I Learn More? . . . . . . . . . . . . . . . . . . . . . . .11

Section 1: Your Setup . . . . . . . . . . . . . . . . . . . . . . . . . 15

1A. Set Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Set Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Turn the Phone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . .18

Make Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Set Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .22

Create Sprint Account Passwords . . . . . . . . . . . . . . . .23

Section 2: Your Palm® PixiTM Phone . . . . . . . . . . . . . 25

2A. Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Get to Know Your Phone . . . . . . . . . . . . . . . . . . . . . . . .27

Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

2B. Move Around on Your Phone . . . . . . . . . . . . 35

Use Gestures: Tap, Swipe, Drag, Flick, Pinch . . . . . . .35

Open Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Work With Applications . . . . . . . . . . . . . . . . . . . . . . . . . 48

Enter and Save Information . . . . . . . . . . . . . . . . . . . . . . 53

Use the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Search to Find Info and Make Calls . . . . . . . . . . . . . . 61

View and Respond to Notifications . . . . . . . . . . . . . . . 63

Update the Software on Your Phone . . . . . . . . . . . . . . 65

Copy Files Between Your Phone and Your Computer 73

2C. Transferring Data . . . . . . . . . . . . . . . . . . . . . . . . 76

Data Transfer Overview . . . . . . . . . . . . . . . . . . . . . . . . . 76

How Do I Get Data From My Old Phone? . . . . . . . . . 77

How Do I Get Data Off My Computer? . . . . . . . . . . . .77

I’m Already Using Google, Facebook, and/or Microsoft

Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

I Want to Keep Using My Current Desktop App and

Sync With an Online Account on My Phone . . . . . . . 81

I Don’t Need to Sync, but I Do Want a Copy of My Data

Backed Up Somewhere Besides My Phone . . . . . . . 82

2D. Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Make Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Receive Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

What Can I Do During a Call? . . . . . . . . . . . . . . . . . . . 89

What’s My Number? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

View Your Call History . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Save a Phone Number to Contacts . . . . . . . . . . . . . . 94

Use a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Customize Phone Settings . . . . . . . . . . . . . . . . . . . . . . 97

2E. Photos, Videos, and Music . . . . . . . . . . . . . .101

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Amazon MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

2F. Personal Information . . . . . . . . . . . . . . . . . . .121

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

2G. Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Doc View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

PDF View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

2H. Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Regional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Screen & Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Sounds & Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Section 3: Web and Data Services and Other Wire-

less Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

3A. Using Web and Data Services . . . . . . . . . . 182

Get Started With Data Services . . . . . . . . . . . . . . . . . 182

Access Data Services . . . . . . . . . . . . . . . . . . . . . . . . . 182

Use Sprint TV® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

NASCAR Sprint Cup MobileSM . . . . . . . . . . . . . . . . . . 184

NFL Mobile Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

3B. Email and Other Messages . . . . . . . . . . . . . 186

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

3C. Web and Wireless Connections . . . . . . . . 214

Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . 226

Section 4: Your Resources . . . . . . . . . . . . . . . . . . . 231

4A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 232

For Users of Other Palm® Devices . . . . . . . . . . . . . . 232

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Screen and Performance . . . . . . . . . . . . . . . . . . . . . . 242

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Hands-Free Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Sending and Receiving Data in Email, Messaging, and

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Calendar and Contacts . . . . . . . . . . . . . . . . . . . . . . . 256

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Amazon MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Transferring Information From Your Computer . . . 259

Backing Up and Restoring Data . . . . . . . . . . . . . . . . 260

Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . 261

Making Room on Your Phone . . . . . . . . . . . . . . . . . 262

4B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Section 5: Your Safety and Specifications. . . . . 269

5A. Regulatory and Safety Information . . . . . . .270

FCC Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Antenna Care/Unauthorized Modifications . . . . . . . 271

Industry Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Radio Frequency (RF) Safety Exposure . . . . . . . . . .272

Hearing Aid Compatibility (HAC) . . . . . . . . . . . . . . . . 274

Battery Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

Protecting Your Battery . . . . . . . . . . . . . . . . . . . . . . . . 276

Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . .278

User Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Product Handling & Safety . . . . . . . . . . . . . . . . . . . . .282

Driving Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284

ESD Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

5B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .290

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290

Online Accounts Available for webOS Phones . . . .294

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296

Welcome

Your Palm® Pixi™ Phone

Your Palm® Pixi™ phone puts Palm’s multitasking, gesture-based operating system, the Palm platform, inside a small, beautiful device. Here are a few highlights of your new phone.

Gestures: On your Pixi phone, you make calls, move

around, and manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see “Use Gestures: Tap, Swipe, Drag, Flick, Pinch” on page 35, and go to

palm.com/support to see

animations that demonstrate these gestures. The introductory piece in your Pixi phone’s box has a detachable gesture guide to put in a pocket and consult when you need to—you won’t need it very long.

Multitasking: You can have many applications open at

once and easily move among them. Go to the Launcher to open apps. See the lineup of your open apps in Card view. Tap an app to bring it into the

webOS™

foreground and work with it. For more information, see “Open Applications” on page 46.

The Palm

Synergy™ feature: The Palm® Synergy™ feature on your Pixi phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.

For example, suppose you have a Google account for personal email, contacts, and calendar events, and an Exchange account for your corporate email, contacts, and events. The Email, Contacts, and Calendar applications on your Pixi phone all provide a kind of view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars, and the single inbox for your email in “Contacts” on page 121, “Calendar” on page 135, and “Email” on page 186.

Note: See “Online Accounts Available for webOS Phones” on

page 294 for the current list of online accounts that you can set up on your phone and for information about the behavior of these accounts.

Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see “Messaging” on page 202.

Universal search: Need to call Ed? Just type ed on the

keyboard. If he’s listed in your Contacts, you can get his numbers from the search results. Tap a number and you’ve made the call. Search works just as fast when you need to search the web. For more information, see “Search to Find Info and Make Calls” on page 61.

Sync: Your Pixi phone gives you synchronization

without a cable. You can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the Web because a copy of your data is stored on the device.

You r Palm profile: When you set up your phone, you

create a Palm profile. Your profile gives you access to services like automatic updates and automatic,

frequent backups of any of your info that is stored only on your phone and isn’t synchronized with an online account.

WARNING: Please refer to “Regulatory and Safety

Information” on page 270 for information that helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in serious bodily injury, death, or property damage.

About This User Guide

We know you’re eager to start using your Palm® Pixi™ phone right away, and the sections of this guide are designed to help you do just that.

䢇 Section 1: Your Setup guides you through the

process of setting up your new phone and your Sprint service.

䢇 Section 2: Your Palm

basics of your phone and service with quick, easy-to-follow instructions. This section also describes the call features on your phone and shows you how to use Sprint service features such as

PixiTM Phone shows you the

voicemail and call waiting. This section also shows you how to use the camera and how to transfer and listen to music files on your phone. Finally, it guides you through the process of using the full-featured organizer that gives you instant access to your contacts, calendar, tasks, memos, and more.

䢇 Section 3: Web and Data Services and Other

Wireless Connections shows you how to use Web browsing, messaging, and email. It also describes Bluetooth

䢇 Section 4: Your Resources answers frequently asked

wireless technology.

questions and shows you what to do if something goes wrong.

䢇 Section 5: Your Safety and Specifications outlines

recommended safety and maintenance guidelines and lists the technical specifications for your Pixi phone.

WARNING: Please refer to “Regulatory and Safety

Where Can I Learn More?

While Using Your Phone

䢇 On-device Help: Read short how-tos and watch

animations on your new phone.

To view all Help: Open Help . To view Help topics for a single application: Open the

application, open the application menu

Help.

䢇 Online Support from Sprint: Visit

sprint.com/palmpixisupport to access this User Guide,

how-to videos, tutorials, and helpful support information.

䢇 Online support from Palm: Visit palm.com/support to

edit your Palm profile, watch how-to animations, learn about transferring data, and read comprehensive information about your phone.

, and tap

If You Need More Information

Sprint Customer Service: For questions about your

account or features available on the network, contact Sprint or visit

sprint.com for the latest information and

help.

Manage Your Account

Online: sprint.com

䢇 Access your account information. 䢇 Check minute usage (depending on your Sprint

service plan).

䢇 View and pay your bill. 䢇 Enroll in Sprint online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest Sprint phones. 䢇 View available Sprint service plans and options. 䢇 Learn more about data services and other great

products like games, ringtones, and more.

On your Palm® Pixi™ phone

䢇 Open Phone . and do any of the following:

䡲 Check minute usage and account balance: Enter *4

and tap .

䡲 Make a payment: Enter *3 and tap .

䡲 Access a summary of your Sprint service plan or get

answers to other questions: Enter *2 and tap .

From any other phone

䢇 Sprint Customer Service: 1-888-211-4727. 䢇 Business Customer Service: 1-800-927-2199.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you are billed for airtime.

䢇 Open Phone . Enter 411 and tap .

Sprint Operator Services

Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party.

䢇 Open Phone . Enter 0 and tap .

To learn more and to see the latest in products and services, visit Sprint online at

sprint.com.

Section 1

Your Setup

1A. Set Up Service

⽧ Set Up Your Phone (page 16) ⽧ Turn the Phone On/Off (page 18) ⽧ Make Your First Call (page 21) ⽧ Set Up Your Voicemail (page 22) ⽧ Create Sprint Account Passwords (page 23)

Set Up Your Phone

Activate Your Phone

䢇 If you purchased your phone at a Sprint Store: It is

probably activated and ready to use.

䢇 If you received your phone in the mail, and it is a new

Sprint account or a new line of service: Your phone is designed to activate automatically after you complete setup (see “Complete Setup” on page 16).

䢇 If you received your phone in the mail and you are

activating a new phone for an existing number on your

16 1A. Set Up Service

account: Do not turn on your new phone yet. Wait

until your old phone is deactivated. After your old phone is deactivated, you go online to activate the number on your new phone. From your computer’s Web browser, go to

sprint.com/activate and complete

the onscreen instructions to activate your phone.

If you have problems with activation, contact Sprint Customer Service at 1-888-211-4727 from another phone.

Complete Setup

1. Press and hold the power button on the

upper-left corner of your phone until you see the

logo on the screen (approximately five

Palm seconds).

2. Follow the onscreen instructions to complete setup.

(To create a Palm profile, enter a working email address (see “What Is a Palm Profile?” on page 17). If you have a Palm profile from an old webOS phone that you no longer use, you can enter that profile email address and username to download that profile information to your new phone. But if you are still using the other phone, you must create a new Palm profile for your Pixi

phone—you can’t use the same profile on two phones.)

3. Your phone is ready to use. (To learn how to make

your first call, see “Make Your First Call” on page 21.)

Verify Your Profile

After you finish setup, look for an email on your computer at the address you used for your Palm profile. Click the link in the email to do the following:

䢇 Verify your Palm profile. 䢇 Select a security question and answer. 䢇 Follow a link to learn about getting data like contacts

and appointments onto your phone from your desktop organizer software (see “How Do I Get Data Off My Computer?” on page 77).

Tip: If you don’t see the confirmation email in your Inbox,

check your spam mail folder in your desktop email program.

What Is a Palm Profile?

Your Palm profile gives you the following benefits:

䢇 Automatic system and software updates are sent to

your phone.

䢇 A Palm profile account is automatically created for

you on your phone. In this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.

Note: You cannot access Palm profile data on the profile

website—you can access the data on your phone only.

䢇 Info stored in your Palm profile account, as well as in

other sources of info on your phone (like Memos and Tasks), is automatically backed up to servers administered by Palm.

䢇 Should your phone be lost or stolen, you can do a

remote erase of the info on the phone.

Note: If you want to erase data on your phone while you are

still in possession of the phone—for example, before you give it to someone else—don’t do a remote erase. Instead, do a partial or full erase from the phone itself (see “Erase Data and Reset Your Phone” on page 171).

1A. Set Up Service 17

Setup

For detailed information about your Palm profile, see “Backup” on page 164.

Setting up a Palm profile is different from setting up email on your phone. To set up email, see “Set Up Email” on page 187. To change your Palm profile information after you have set it up, see “Update Your Palm Profile Settings” on page 169.

Turn the Phone On/Off

Your Pixi phone’s screen can be turned on and off separately from its wireless services (which are the

Phone app and Bluetooth app). This means

you can wake up the screen to use just the organizer features of your device (Calendar, Contacts, Tasks, Memos, and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

18 1A. Set Up Service

Turn the Screen On/Off

Turn the screen on and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and you must turn off all wireless services, but you want to look at your calendar.

To turn the screen on, press unlock the screen.

*Power

To turn the screen off, press power .

power . Drag up to

To save power, the screen dims automatically after a period of inactivity and then turns off. You can be on a call when the screen dims and turns off—this does not affect the call. To brighten the screen after it dims, tap the screen.

Tip: You can set how long the screen stays on during a

period of inactivity (see “Set the Interval for Turning the Screen Off Automatically” on page 175).

Turn Wireless Services Off (Airplane Mode)

When your phone is in airplane mode, the

mode icon appears at the top of every screen, and Airplane Mode appears in the upper-left corner of the

screen in the

Launcher, Card view, and Phone. Your

airplane

phone is not connected to any mobile network.

Setup

Airplane mode turns off your phone as well as the Bluetooth

wireless technology feature. Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can’t browse the Web, but you can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.

Do one of the following:

䢇 Tap the upper-right corner of any screen to open the

connection menu. Tap

䢇 Press and hold power and tap Airplane Mode.

Turn on Airplane Mode.

* These indicate that wireless services are off

(airplane mode).

1A. Set Up Service 19

Tip: When your phone is in airplane mode, you can turn the

Bluetooth feature on individually (see “Turn the Bluetooth Feature On/Off” on page 226). To turn your phone back on, you must turn airplane mode off.

Turn Wireless Services On

When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).

䢇 Tap the upper-right corner of any screen to open the

connection menu. Tap Turn off Airplane Mode.

When your phone locates a signal, the upper-left corner of the screen in the

Card view, and Phone, and the signal-strength icon

appears at the top of the screen.

20 1A. Set Up Service

Sprint appears in

Launcher,

* These indicate that wireless services are on.

When you are inside a phone coverage area, the bars

signal-strength icon are filled in. If you’re

on the outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.

Turn Everything (the Screen and Wireless Services) On/Off

Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period. At those times, do the following:

Note: When you turn everything off, the phone’s alarms,

ringer, and notifications are also turned off.

䢇 To turn both the screen and wireless services off: Press

and hold

power and tap Tu rn Off .

䢇 To turn both the screen and wireless services back on:

Press and hold

power .

Make Your First Call

1. Press power . (This wakes up the screen.)

2. If necessary, drag up to unlock the screen.

3. Tap .

4. Tap numbers on the dial pad.

1A. Set Up Service 21

Setup

Tip: Press the onscreen backspace icon to delete numbers

you’ve entered.

Tap to dial.

6. Tap to end the call.

For more ways to make calls, see “Make Calls” on page 83.

Adjust Call Volume

䢇 When you’re on a call, press the volume up or volume

down button on the side of your phone to adjust the

call volume.

22 1A. Set Up Service

1 Volume up 2 Volume down

Set Up Your Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated. Always use a passcode to protect against unauthorized access.

To set up your voicemail:

1. Tap the center of the gesture area to display Card

view.

2. Press and hold 1 on the keyboard to dial the

Sprint voicemail system. (When the search results screen appears, continue holding

Phone application appears.)

1 until the

3. Follow the voice prompts to do the following:

䡲 Create your password. 䡲 Record your name announcement. 䡲 Record your greeting.

Note: Voicemail Passcode: Sprint strongly recommends

that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages.

For more information about using your voicemail, see “Use Voicemail” on page 89.

Create Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.

Account Password

If you are the account owner, you create an account username and password when you sign on to

sprint.com. (To get started, click Need to register for

access? in the sign-in area of the website.) If you are

not the account owner (if someone else receives the bill for your Sprint service), you can get a subaccount password at

Voicemail Password

You create your voicemail password when you set up your voicemail. See “Set Up Your Voicemail” on page 22.

sprint.com.

1A. Set Up Service 23

Setup

Data Services Password

You can elect to set up an optional data services password to control access and authorize Premium Service purchases.

To learn more or to change your passwords, sign on to

sprint.com, or call Sprint Customer Service at

1-888-211-4727.

24 1A. Set Up Service

Section 2

Your Palm® PixiTM Phone

2A. Basics

⽧ What’s in the Box? (page 26) ⽧ Get to Know Your Phone (page 27) ⽧ Charge the Battery (page 31)

What’s in the Box?

All of the following items are in the phone box:

Printed Material

䢇 Get Started Guide. 䢇 Features Guide. 䢇 Palm warranty. 䢇 End User License Agreement.

26 2A. Basics

Hardware

䢇 Palm

Pixi™ phone.

䢇 USB cable. 䢇 AC charger.

Get to Know Your Phone

Front View

1 Earpiece 2 Touchscreen: Tap and make other gestures

directly on the screen. See “Touchscreen” on page 28.

3 Gesture area: Make the back gesture and begin

other gestures here.

4 Keyboard: See “Use the Keyboard” on page 53. 5 Microphone 6 Ringer switch: Slide to turn the ringer and

notification sounds on or off. (Red means off.) The ringer switch does not affect music or video playback sounds. By default, Clock alarms sound when the ringer switch is off.

7 Volume up/down 8 Charger/microUSB connector

Basics

Important: Be careful not to scratch, crush, or apply too much

pressure on the touchscreen. Do not store your phone in a place where other items might damage it.

2A. Basics 27

Keyboard

1 Option: Press to enter numbers, punctuation, and

symbols that appear above the letters on the keys. See “Enter Alternate Keyboard Characters” on page 54.

2 Shift: See “Enter Uppercase Letters” on page 53. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in

a memo or in an email message you are composing) or to accept information you entered in a field. See “Enter Information in a Field” on page 56.

6 Sym: Press to enter symbols and accented

characters that don't appear on the keys. See

28 2A . Basics

“Enter Characters From the Symbols Table” on page 54.

Touchscreen

1 Application name: Displays the name of the

currently open application. Tap the name to open the application menu.

2 Launcher: See “Open an Application in the

Launcher” on page 47.

3 Scroll arrow: Swipe up or down to see icons that

are on the page but hidden.

4 Quick Launch: See “Open an Application in Quick

Launch” on page 46.

5 Connection icons: Show the status of wireless

service connections and battery strength (see “Icons in the Title Bar” on page 29). Tap the icons to open the connection menu.

6 Page indicators: Show how many Launcher

pages are to the right or the left of the currently displayed page. Swipe left or right on the screen to see other pages.

7 Notification icons: Show missed calls, new

voicemail and email messages, and more. Tap the bottom of the screen to view notification details (see “View All Your Notifications” on page 64).

Icons in the Title Bar

You can monitor the status of several items using icons in the area at the top of the phone screen:

Item Description

The battery is being charged.

Item Description

The battery is fully charged.

The battery is low. See “Charge the Battery” on page 31.

Airplane mode is turned on. This means that the phone and Bluetooth technology feature are off (incoming calls go to voicemail). See “Turn Wireless Services Off (Airplane Mode)” on page 19.

The phone is on. The number of filled-in bars denotes signal strength. See “Turn Wireless Services On” on page 20.

Your phone is connected to a 1x data network. Data is not currently being transmitted over the network. See “I Can’t Tell If Data Services Are Available” on page 251.

Your phone is connected to a 1x data network and data is being transmitted over the network.

wireless

2A. Basics 29

Basics

Item Description

Your phone is connected to an EvDO data network. Data is not currently being transmitted over the network. See “I Can’t Tell If Data Services Are Available” on page 251.

Your phone is connected to an EvDO data network and data is being transmitted over the network.

Your phone is on and connected to the Sprint network.

The phone is searching for the Sprint network.

The Sprint network is not available.

Bluetooth on. See “Bluetooth on page 226.

A Bluetooth connection is in progress.

A Bluetooth connection has been made.

30 2A. Basics

wireless technology is turned

Wireless Technology”

Item Description

Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone conducts a universal search (see “Search to Find Info and Make Calls” on page 61). If you are in an application such as Contacts or Memos, your phone searches for items within the app that match the search term you entered.

Your phone is in roaming coverage. See “Set Roaming and Data Usage Preferences” on page 98.

TTY is turned on. See “Enable TTY/TDD” on page 99.

HAC is turned on. See “Enable HAC” on page 99.

Back View

1 Camera flash 2 Camera lens 3 Speaker

Top V i ew

1 3.5mm headset jack 2 Power: Press to wake up or turn off the screen.

Press and hold to turn your device and all wireless services completely off and to turn your device back on after having turned it completely off.

Basics

Charge the Battery

When the battery is very low, the battery icon in the upper-right corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green .

2A. Basics 31

WARNING: Use only batteries and chargers that are

approved by Sprint and Palm with your phone. Failure to use a battery or charger approved by Sprint and Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Use of unapproved third-party power supply accessories may damage the phone and void the Limited Warranty for the product.

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone until the

battery

icon in the upper-right corner of the screen is full to ensure that the battery is fully charged.

See s for tips on making your battery’s power last longer.

32 2A. Basics

1. On the right side of your phone, open the

charger/microUSB connector.

2. Connect the small end of the USB cable to the

charger/microUSB connector.

3. Connect the other end of the USB cable to the AC

charger.

4. Plug the AC charger into a working outlet.

Tip: You can also charge your phone battery by connecting

your phone to your computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm Touchstone computer.

charging dock (sold separately) to your

Maximizing Battery Life

Battery life depends on how you use your phone. You can maximize the life of your battery by following a few easy guidelines:

䢇 Charge your phone whenever you can. Charge it

overnight. The battery has a much longer useful life when it is topped off frequently than when it is charged after it is fully drained.

䢇 Set your screen to turn off automatically after a

shorter period of inactivity (see “Set the Interval for Turning the Screen Off Automatically” on page 175).

䢇 Keep your battery away from direct sunlight and

other sources of heat. Temperatures over 45 degrees Celsius can permanently reduce the capacity and life span of any lithium-ion battery.

2A. Basics 33

Basics

䢇 As with any mobile phone, if you are in an area with

no wireless coverage, your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see “Turn Wireless Services Off (Airplane Mode)” on page 19).

䢇 Turn off the Bluetooth (see “Bluetooth

Wireless Technology” on page 226) and GPS (see “Location Services” on page 214) features when you are not using them.

䢇 If you set up an email account in the Email

application, set the interval to automatically download email to every two hours or less frequently (see “Enter Advanced Account Settings” on page 191).

䢇 Lower the screen brightness (see “Change Screen

Brightness” on page 175).

䢇 Keep in mind that frequent use of instant messaging

(IM) can reduce battery life.

䢇 Turn the phone completely off if you won’t be using it

for an extended period of time (see “Turn Everything (the Screen and Wireless Services) On/Off” on page 21).

34 2A. Basics

䢇 You can buy an extra battery as a spare for long

plane trips or periods of heavy use. To purchase batteries that are compatible with your phone, go to

palm.com/store.

2B. Move Around on Your

Phone

⽧ Use Gestures: Tap, Swipe, Drag, Flick, Pinch (page 35) ⽧ Open Applications (page 46) ⽧ Work With Applications (page 48) ⽧ Enter and Save Information (page 53) ⽧ Use the Menus (page 58) ⽧ Search to Find Info and Make Calls (page 61) ⽧ View and Respond to Notifications (page 63) ⽧ Update the Software on Your Phone (page 65) ⽧ Copy Files Between Your Phone and Your

Computer (page 73)

Use Gestures: Tap, Swipe, Drag, Flick, Pinch

Gestures are an important, basic part of your phone. They’re easy to learn, and they make working with the

phone fast. You make most gestures with one finger. For a few, you need two. Make gestures with the tip of your finger. Do not use your fingernail. Don’t bear down.

To see short animations illustrating how to do gestures,

palm.com/support or tap Clips in Help on your

go to phone (see “Open Applications” on page 46 for information on how to open

Help).

You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen.

* Gesture area

2B Move Around on Your Phone 35

Move Around

Tap the center of the gesture area to minimize the app and display Card view (see “Display All Open Applications (Card View)” on page 49). When you’re working in an application, the gesture area displays a lighted bar in the center. The lighted bar also appears when you tap the center of the gesture area to maximize a card in Card view.

Basic Gestures

Tap : Tap with the tip of the finger—not the fingernail. Tap

fast and firmly, and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do.

36 2B Move Around on Your Phone

Tap the center of the gesture area to do the following:

䢇 When you’re working in an application, tap the

center of the gesture area to see

Card view. Card view

shows you all the applications that are currently open, displayed as a series of cards (small active windows).

䢇 When you’re in Card view, tap the center of the

gesture area to maximize the app in the center of the view.

Swipe: A swipe is most often a horizontal gesture, from

right to left or left to right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.

writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that’s the only screen of that app that’s open, you minimize the app and go back to

Card view.

In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.

One kind of swipe you’ll use a lot:

Back. Make the back

gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you’re working in.

For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish

Move Around

2B Move Around on Your Phone 37

The forward gesture, which is a swipe from left to right anywhere in the gesture area, allows you to move forward through previously viewed Web pages. Forward is available in Web only.

Drag: Drag is the gesture you make for a slow scroll up

and down a list. Slide your fingertip slowly along the surface—no need to bear down.

38 2B Move Around on Your Phone

One kind of drag that you’ll use a lot brings up

Launch when you’re in an application. This drag

Quick

gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag of the apps in

Quick Launch into view. To open one

Quick Launch, move your finger to its

icon. When you see the app name appear, lift your finger. The application opens.

You also make the drag gesture as part of a drag and drop.

Flick: As its name tells you, this is a quick gesture, great

for scrolling long lists. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list.

To close an application in Card view, flick the card up toward the top of the touchscreen. This is called

throwing the card off the top of the screen.

In some applications, such as Email and Messaging, you can throw a list item off the side of the screen to delete the item.

If an application is maximized, you can flick up from the gesture area to the screen to minimize the app and

Card view. This is the up gesture. If you make

display the up gesture when

Launcher.

the

Card view is displayed, you open

Scroll Gestures

Scroll slow: Drag the screen in the desired direction.

Move Around

2B Move Around on Your Phone 39

Scroll fast: Flick the screen in the desired direction. Stop scrolling: Tap or drag the screen while scrolling.

40 2B Move Around on Your Phone

Zoom Gestures

Zoom in/pinch out (to increase the size of items on the

screen in Email, Web, Photos, Doc View, PDF View, Google Maps): Place two fingers on the screen and spread them slowly apart.

Zoom out/pinch in (to decrease the size of items on the

screen in Email, Web, Photos, Doc View, PDF View, Google Maps): Place two fingers on the screen and bring them together.

Move Around

2B Move Around on Your Phone 41

Zoom in or out a fixed amount (in Web, Photos, Doc

View, PDF View): Double-tap the screen.

42 2B Move Around on Your Phone

Text Selection Gestures

Tip: See “Cut, Copy, and Paste Information” on page 57 and

“Use the Copy All or Select All Feature” on page 58 for information on working with text you’ve selected.

Insert the cursor in a text field: Tap the location.

Move the cursor: Tap the location to insert the cursor.

Press and hold

Option . Place your finger anywhere

onscreen and drag your finger in the direction you want to move the cursor.

Select text when you can see a cursor: Tap the location to

insert the cursor. Press and hold

Shift . Place your

finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it.

2B Move Around on Your Phone 43

Move Around

Select a paragraph of text: When you cannot insert a

cursor in the text—for example, on a Web page or in an email message you received—the smallest amount of text you can select is a whole paragraph. Press and

Shift , and then tap a paragraph. Tap an

hold adjacent paragraph to add it to your selection (you can't skip around). If you need to scroll down to select the next paragraph, release

Shift , and tap the paragraph. Tapping any part of

Shift , scroll, press

the highlighted selection deselects it..

44 2B Move Around on Your Phone

Drag and Drop

Tap and hold the item, drag it, and then lift your finger to drop it. Sometimes you get a visual cue that the item is ready to be dragged. For example, an icon in the

Launcher is ready to be dragged when you see a halo

around the icon. A card in dragged when it changes size and becomes transparent.

Card view is ready to be

Delete a List Item

Throw the item off the side of the screen. If prompted,

Delete to confirm the deletion.

tap

The delete gesture is available in applications such as Email, Messaging, Tasks, Music, and Bluetooth. If you can’t delete a list item by throwing it, open the item and look in the application menu

for a delete command.

2B Move Around on Your Phone 45

Move Around

Tip: To delete multiple list items, throw each one off the

screen. If you get the throwing the first item, you don’t need to tap it—just throw the second item, and the first deletion is confirmed automatically.

Delete confirmation prompt after

Open Applications

You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time.

Open an Application in Quick Launch

Quick Launch is the bar of five icons that is always

available at the bottom of To open an application from icon.

46 2B Move Around on Your Phone

Card view and the Launcher.

Quick Launch, just tap the

Quick Launch can display no more than five icons. By

default it displays, from left to right,

Email, Calendar, and the Launcher. You can change the

order of icons (except the

Launch (see “Reorder Quick Launch Icons” on

Launcher icon) in Quick

Phone, Contacts,

page 52), or swap in whatever applications you like (see “Change the Applications That Appear in Quick Launch” on page 51).

When an application fills the whole screen, make the following gesture to display

Quick Launch and open

one of its applications.

1. Drag up slowly from the gesture area to the screen.

Note: Don’t confuse this “drag up” with the up gesture, which

is a flick up from the gesture area to the screen that

Card view.

displays

2. Move your finger to the application icon. (When

you see the app name appear, lift your finger. The application opens.)

Open an Application in the Launcher

The Launcher displays all your applications that are not

Quick Launch. The Launcher includes multiple

on pages, which you can organize to group apps the way you want (see “Reorder Launcher Icons” on page 52).

1. Tap the center of the gesture area to open Card

view, and tap .

Move Around

Tip: You can also open the Launcher by flicking up twice

from the gesture area to the screen. If you are in

view

, just flick up once to open the Launcher.

Card

2B Move Around on Your Phone 47

To find the app you want, swipe up or down to see all the icons on a page. (Swipe left or right to see other pages.)

To close the

䢇 Tap the center of the gesture area. 䢇 Tap . 䢇 Make the up gesture: Flick up from the gesture area to

the screen.

Launcher, do one of the following:

Open an Application Using Search

1. Tap the center of the gesture area to open Card

view.

2. Enter the name of the application.

3. When the application icon appears in the search

results, tap it.

1 Arrow indicates that you can swipe up to see

partially or fully hidden icons.

2 Page indicators show that there are two Launcher

pages to the right—swipe right to left on the screen to see them.

3. Tap the application icon.

48 2B Move Around on Your Phone

Work With Applications

Go Up One Level in an App (Back Gesture)

The back gesture takes you up one level from a detailed level to a more general view of the application

you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of that app that's open, you minimize the app and go

Card view.

back to To make the back gesture, swipe right to left anywhere

in the gesture area.

Display All Open Applications (Card View)

Card view displays open applications as small cards, so

that you can easily scroll through them and drag them to change their order.

When an application fills the screen and you want to

Card view, do one of the following:

go to

䢇 Tap the center of the gesture area.

䢇 Make the up gesture: Flick up from the gesture area to

the screen.

2B Move Around on Your Phone 49

Move Around

Move Among Open Applications

1. In Card view (see “Display All Open Applications

(Card View)” on page 49), swipe left or right on the screen to see other open apps.

2. Tap a card to maximize the application.

Tip: You can also maximize the center card in Card view by

flicking down from the screen to the gesture area.

Tip: You can set a preference to move among open apps

without first going to Gestures On/Off” on page 176).

50 2B Move Around on Your Phone

Card view (see “Turn Advanced

Reorder Open Cards

1. In Card view (see “Display All Open Applications

(Card View)” on page 49), tap and hold a card to further reduce the size of the cards.

Tip: You can also tap anywhere on the screen around the

cards to reduce the size of the cards.

2. Tap and hold a card, and after the card becomes

transparent, drag it to another position.

Close an Application

䢇 In Card view (see “Display All Open Applications

(Card View)” on page 49), throw the card off the top of the screen.

Change the Applications That Appear in Quick Launch

If Quick Launch contains five icons, you must remove an application from

Quick Launch before you can add

another one. You can remove any application except the Launcher.

1. Open the Launcher. (Quick Launch appears at the

bottom.)

2. Tap and hold a Quick Launch icon, and after the

halo appears around the icon, drag it onto the

Launcher.

Move Around

3. Tap and hold a Launcher icon, and after the halo

appears around the icon, drag the icon onto the

Quick Launch bar.

2B Move Around on Your Phone 51

Reorder Quick Launch Icons

You can change the position of any Quick Launch icon except the

1. In Card view, tap and hold a Quick Launch icon.

2. After a halo appears around the icon, drag it to

Launcher icon.

another location.

Reorder Launcher Icons

1. In the Launcher, tap and hold an icon.

52 2B Move Around on Your Phone

2. After the halo appears around the icon, drag it to

another location.

3. To move the icon to another page, drag it to the left

or right edge of the screen. (Don’t release the icon until the new page appears.)

Delete an Application

You can delete applications that you have installed on your phone.

1. While pressing and holding Option , tap the app

icon.

2. Tap Delete.

Tip: You can also delete an application you installed by

opening the Launcher, opening the application menu and tapping hold an app name, and tap

List Apps. On the list of applications, tap and

Delete.

Enter and Save Information

1 Option: See “Enter Alternate Keyboard

Characters” on page 54.

2 Shift: See “Enter Uppercase Letters” on page 53. 3 Space 4 Backspace

5 Enter: Press to enter a line return (for example, in

a memo or in an email message you are composing) or to accept information you entered in a field. See “Enter Information in a Field” on page 56.

6 Sym: See “Enter Characters From the Symbols

Table” on page 54.

Use the Keyboard

Enter Uppercase Letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

䢇 Press Shift and press the letter key. The Shift

symbol appears: . You don’t need to hold down

Shift while you press the letter key.

䢇 Turn on Caps Lock: Press Shift twice. The Caps

Lock symbol appears: .

䢇 Turn off Caps Lock: Press Shift .

2B Move Around on Your Phone 53

Move Around

Enter Alternate Keyboard Characters

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

䢇 Press Option and press the key for the character.

The alternate character symbol appears: . You don’t need to hold down

Option while pressing the

second key.

䢇 Enter a series of alternate characters: Press Option

twice to lock the alternate character feature. The alternate character lock symbol appears: .

䢇 Turn off the alternate character feature: Press

Option .

Enter Passwords

You can see each character of a password only as you enter it, so be careful. Be sure Caps Lock and alternate character lock are off unless you need them. For information on how to enter characters, see “Enter Uppercase Letters” on page 53 and “Enter Alternate Keyboard Characters” on page 54.

54 2B Move Around on Your Phone

Enter Characters From the Symbols Table

You can enter symbols and accented characters that don't appear on the keys by using the symbols table. See “Symbols and Accented Characters” on page 55 for a list of the available symbols and accented characters.

1. Press Sym to display the symbols table.

2. Narrow the list by pressing the key that

corresponds to the character you want. (For example, to enter an below for a list of corresponding characters.)

Tip: The symbols and accented characters are grouped

according to their similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a ¢ or other currency symbol, press Because the alternate character on the H key is $.

Tip: If you press the wrong key, press Backspace to return to

the full list of symbols and accented characters. You can then press another key.

3. Scroll to find the character you want.

4. Tap the character to insert it.

é, press e. See the table

Sym + h. Why?

Symbols and Accented Characters

Press Sym and press…

a or A á à ä â ã å æ Á À Ä Â Ã Å Æ ª ~

b or B ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ | c or C © ç Ç ¢ d or D † ‡ e or E é è ë ê ? É È Ë Ê € ¹ ¼ ½ h or H ¢ € £ ¥ ƒ i or I í ì ï î Í Ì Ï Î ÷ ‰ j or J ¡ k or K :-) :-( ;-) l or L ` ‘ ’ ‚ " m or M μ :-) :-( ;-) n or N ñ Ñ ¿

to select…

\ ` • ÷ ^ [ ] { } < > « » Ø μ |

Press Sym and press…

o or O ó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º

p or P ¶ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ | q or Q \ ~ | r or R ® ² s or S ß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø

t or T ™ ³ ¾ u or U ú ù ü û Ú Ù Ü Û [ ] { } < > « » v or V ^ w or W ÷ ^ ± x or X x ¤ y or Y ÿ ý Ÿ Ý ¥ [ ] { } < > « » z? ? • , or _ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

to select…

“ ” „ < > « »

2B Move Around on Your Phone 55

Move Around

Press Sym

to select…

and press…

. … ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ

@° • Ø

Enter Information in a Field

You can enter information in a field by typing or by pasting previously copied information (see “Cut, Copy, and Paste Information” on page 57).

Applications with text fields support the auto-correct feature. If the app recognizes a common misspelling, it auto-corrects the word. To cancel the auto-correction,

Backspace .

press To accept the information you entered, do one of the

following:

䢇 Tap outside the field.

56 2B Move Around on Your Phone

䢇 Press Enter . If a screen contains multiple fields,

pressing Enter accepts the information you just entered and jumps the cursor to the next field.

䢇 When you are done entering information on the

screen containing the field, make the back gesture to accept the information and back out of the screen (see “Go Up One Level in an App (Back Gesture)” on page 48).

Select Items in a List

Lists enable you to select from a range of options. Lists are different from menus (see “Use the Menus” on page 58), which give you access to additional features.

Lists are hidden until you tap the currently displayed option for that list.

1. Tap the currently displayed option to open the list.

(For example, when creating a new event in

Calendar, tap 15 minutes before to display the list of reminder options.)

2. Tap the list item you want.

Cut, Copy, and Paste Information

You can cut or copy any selectable text. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see “Text Selection Gestures” on page 42).

1. Select the text you want to cut or copy (see “Text

Selection Gestures” on page 42).

2B Move Around on Your Phone 57

Move Around

Open the application menu and tap Edit > Cut or

Copy.

3. Open the app and insert the cursor where you

want to paste the text (see “Text Selection Gestures” on page 42).

4. Open the application menu and tap Edit > Paste.

Tip: You can also use keyboard shortcuts to cut, copy, and

paste. After selecting the text or inserting the cursor, press and hold the gesture area until a light appears under the surface of the gesture area, and press

A (copy/select all, in apps that support this

(paste), or feature).

X (cut), C (copy), V

Use the Copy All or Select All Feature

Some applications offer a Copy All menu item. For example, in Messaging, you can start or open a conversation, open the application menu

Edit > Copy All. This saves the entire conversation as

plain text, which you can paste in a memo, email message, and so on. The Copy All feature is also available in Contacts on a contact’s details screen, enabling you to copy the contents of that contact entry as plain text.

58 2B Move Around on Your Phone

, and tap

Other apps offer a Select All menu item. For example, in Memos, you can open a memo, open the application menu

, and tap Edit > Select All. This highlights the full memo text, which you can cut or copy.

Save Information

䢇 On most screens, your information is saved

automatically. Just make the back gesture to close the screen (see “Go Up One Level in an App (Back Gesture)” on page 48), and your info is saved at the same time.

䢇 On screens with a Done button, tap Done to save

your information.

Use the Menus

Most applications have an application menu hidden in the upper-left corner, which provides access to additional features. There is also a connection menu hidden in the upper-right corner, which provides access to wireless services.

Some applications have additional menus. For example, in

Photos, tap an open picture and tap to

display a menu of tasks you can do with the picture (see “Photos” on page 102).

To get the most out of your phone, it’s a good idea to familiarize yourself with the additional features available through the menus in various applications.

Open the Application Menu

The application menu contains options for the application you are working with, such as

Copy, Preferences, Help, and other application-specific

Cut and

commands.

1. Do one of the following:

䡲 Tap the application name in the upper-left corner

of the screen.

䡲 Drag down from the upper-left corner of the

phone (above the screen) onto the screen.

2. Tap a menu item to open it. (If a menu item

displays a right-pointing arrow , tap the item to open a submenu of options for that item—for example, tap the submenu containing

Edit menu item to open a

Cut, Copy, and Paste options.

If the menu displays a downward-pointing arrow

at the bottom, it means that more options are available. Scroll the menu to see the additional options.)

2B Move Around on Your Phone 59

Move Around

* Application menu

1. Do one of the following:

䡲 Tap the upper-right corner of the screen.

Open the Connection Menu

The connection menu lets you manage wireless services—the phone and Bluetooth technology.

Did You Know? The connection menu also displays the

current day and date and the battery charge level.

60 2B Move Around on Your Phone

wireless

䡲 Drag down from the upper-right corner of the

phone (above the screen) onto the screen.

2. Tap a menu item to turn that wireless feature on or

off or to open a list of options for that feature (see “Turn Wireless Services Off (Airplane Mode)” on page 19 for more information). If the menu displays a downward-pointing arrow at the bottom, it means that more options are available. Scroll the menu to see the additional options.)

Search to Find Info and Make Calls

Use Universal Search

You can search for contacts and applications on your phone, or search the Web.

1. Open Card view (see “Display All Open

Applications (Card View)” on page 49) or the

Launcher (see “Open an Application in the

Launcher” on page 47).

2. Begin typing a search term or keyword (see

“Universal Search Application Keywords” on page 62). (As you type, search displays any contact names and application names that match the character or application names that are associated with the keyword. As you continue typing, the search results narrow.)

Tip: You can also start a search by copying text in another

application, opening the Launcher, and pasting the text. The text appears at the top of the screen as the search term. Note that you can’t paste text in Card view.

3. Do one of the following:

䡲 To look up or get in touch with someone: Tap a

contact name to open the person’s contact information. Tap a phone number to dial it, an email address to send a message, and so on. If only the contact name is displayed, tap the name to display ways to get in touch. You can also tap

2B Move Around on Your Phone 61

Move Around

Add Reminder to add a reminder message to the

contact (see “Assign a Reminder Message to a Contact” on page 129).

䡲 To perform a Web search: Tap the search term you

entered to open a list of Web search options, and tap the option. If your search returns no contacts or applications, the Web search options are displayed automatically.

䡲 To open an application: Tap the application.

Universal Search Application Keywords

If you don’t know the name of the app you are searching for, you can enter a keyword associated with the app. This table shows the keywords you can use to find an app on your phone.

Application Name Key words

App Catalog Store Backup Settings, Preferences Bluetooth Settings, Preferences, Wireless Calendar Datebook, Meetings, Events

62 2B Move Around on Your Phone

Application Name Key wor ds

Clock Alarm, Time, Watch Contacts Addresses, People Date & Time Clock, Settings, Preferences Device Info Settings, Preferences, Reset Doc View Word, Excel, PowerPoint Email Mail Google Maps Maps Location Services Settings, Preferences Memos Notes, Stickies, Notepad Messaging Text, SMS, MMS, IM, Instant Chat Music Songs, Tunes, Audio PDF View Acrobat Phone Dial Photos Pictures Regional Settings Settings, Preferences

Application Name Keyw ords

Screen & Lock Wallpaper, Security, Desktop,

Sounds & Ringtones

Tasks To Do, Todos, Checklist Updates Settings, Preferences Videos Movies Web Browser, Blazer, Internet YouTube Videos, Movies

Brightness, Unlock, Gestures, Settings, Preferences

Audio, Music, Volume, Vibrate, Silent, Settings, Preferences

Search Within an Application

In applications such as Contacts, Memos, Doc View, and PDF View, you can search for entries or files. From the list view, enter the file name; a few words from a memo; or a contact name, initials, address, or number. See the individual application sections for details.

You can also enter a search term in the Help application to search for help content related to the term.

View and Respond to Notifications

Respond to a Notification

Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, and more.

Move Around

2B Move Around on Your Phone 63

Do one of the following:

䢇 Tap the notification to act on it. 䢇 For some types of notifications, throw the notification

off the side of the screen to dismiss it.

View All Your Notifications

For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the lower-right portion of the screen.

64 2B Move Around on Your Phone

1. Tap anywhere on the bottom of the screen to

display your notifications.

2. Tap a notification to act on it. (If a notification icon

has a number next to it, the number indicates how many items are included in the notification—how many voicemail or email messages you have, and so on.)

Reorder Notifications and Other Dashboard Items

The area that displays all of your notifications (see “View All Your Notifications” on page 64) is called the dashboard.

䢇 Tap and hold a dashboard item, and then drag it to a

different location.

䢇 Throw a dashboard item off the side of the screen to

dismiss it.

Update the Software on Your Phone

Palm continually provides updates to your phone’s operating system. Update notifications are sent to your phone automatically when a system update is available (see “Respond to a System Software Notification” on page 65). When you update your phone’s operating system, your personal information and files are not affected.

What’s more, both Palm and many application developers make updates available for applications

you have installed on your phone. Update notifications are sent to your phone automatically when an application update is available (see “Respond to an Application Update Notification” on page 66).

In addition to receiving update notifications, you can manually check for software or application updates at any time (see “Manually Check for Updates” on page 67).

Respond to a System Software Notification

When you get a notification that a system update is available, do one of the following:

䢇 Tap Install Now twice. When installation is complete

and the phone resets, tap around 15 minutes.

䢇 Tap Install Later. The next time you charge your

phone, you receive another update notification. You can again choose whether to install the update now or later. If you do not tap minutes of receiving the notification, installation begins automatically.

2B Move Around on Your Phone 65

Done. Installation may take

Install Later within 10

Move Around

Note: You can use your phone while updates are being

downloaded, but you cannot use your phone while system updates are being installed—including making emergency calls.

Important: Do not remove the battery while updates are being

installed.

Here is some additional information about system updates:

䢇 Your phone automatically downloads the update

over Sprint’s network as long as the battery has at least a 30% charge and you have an EvDO data connection, as indicated by the icon at the top of the screen. Your phone cannot download an update over a 1xRTT data connection, as indicated by the

icon at the top of the screen.

䢇 If the battery has less than a 30% charge, you must

charge the battery before you can download or install an update.

䢇 To avoid roaming charges, updates are not

downloaded if your phone is in roaming coverage.

66 2B Move Around on Your Phone

Respond to an Application Update Notification

When you get a notification that an update is available for one or more applications, tap the notification and then do one of the following:

䢇 Tap an individual application name to open App

Catalog. From App Catalog, you can view application

details and install that app (charges may apply; see “Browse Applications in App Catalog” on page 68).

䢇 Tap Install Free to install only those applications that

you can download free of charge.

䢇 Tap Install All to install all applications available for

download (charges may apply).

Important: Do not remove the battery while updates are being

installed.

Manually Check for Updates

1. Open Updates .

2. If a message appears stating that a system update

is available, do the following:

䡲 Tap Download Now. 䡲 When prompted, tap Install Now. 䡲 After installation has finished and the phone

resets, tap

Done.

3. If one or more application updates are available,

do one of the following:

䡲 Tap an individual application name to open App

Catalog. From App Catalog, you can view

application details and install that app (charges may apply; see “Browse Applications in App Catalog” on page 68).

2B Move Around on Your Phone 67

Move Around

䡲 Tap Install Free to install only those updates that

you can download free of charge.

䡲 Tap Install All to install all updates available for

download (charges may apply).

Note: You cannot use your phone while updates are being

installed.

Important: Do not remove the battery while updates are being

installed.

Browse Applications in App Catalog

Use App Catalog to browse and download any of the many applications available for your phone. App Catalog contains both free apps and apps you can buy.

Note: Applications you installed on your old Palm OS

ACCESS or Windows Mobile smartphone do not work on your Pixi phone, because your Pixi phone uses the

webOS™ platform. Check App Catalog for

new Palm a new version of your old favorites. Or purchase the Classic app from App Catalog. Classic enables you to run Palm OS applications on your Pixi phone.

68 2B Move Around on Your Phone

1. Open App Catalog .

2. The first time you open App Catalog, tap Accept.

3. Swipe right or left on the thumbnails to see

featured applications, or do one of the following:

䡲 To search by name: Tap Search, enter the search

term, and press

䡲 To search apps by category: Tap Explore. To view

Enter .

categories in an alphabetical list, tap . To view them as a tag cloud .

Did You Know? In a tag cloud, categories that have more

䡲 To find the most recently added apps: Tap Recent. 䡲 To find the most popular apps: Tap Popular.

items or more popular items appear in a larger font size, giving you a visual clue as to which categories you might want to explore.

4. (Optional) To sort the list of applications or your

browse results by date, name, rating, or price, tap one of the icons at the bottom of the screen, and tap a sort method.

5. When the app you want appears, tap the name to

display app details.

6. On the app details screen, do any of the following:

䡲 Tap a screenshot to see a larger view. 䡲 Tap Reviews to read all reviews. 䡲 Tap Share and then tap Email or Text Message to

send a link to the app.

䡲 Tap Developer Website to go to the app

developer’s home page.

䡲 If available, tap Support to go to the developer’s

product support page.

2B Move Around on Your Phone 69

Move Around

Download a Free Application

Buy an Application

Before You Begin: Before you download an app, make sure

you have enough storage space on your phone to fit the app. Open and look at the Available field under

Phone.

Device Info

1. Open App Catalog .

2. Browse to the app you want (see “Browse

Applications in App Catalog” on page 68).

3. Tap the app name, and then tap Download for free.

4. If the app uses Location Services, a notification is

displayed (see “Location Services” on page 214).

Continue.)

(Tap

Did You Know? After you download an application, you can

Reviews on the app details screen to see

tap reviews from others. Or, on the Reviews screen, tap

Review to write a review.

5. After you download an app, tap Tap to launch to

open it. (The app also now appears as an icon in

Launcher, so you can open it from the Launcher

the as well.)

70 2B Move Around on Your Phone

Before You Begin: Before you purchase and download an

app, make sure you have enough storage space on your phone to fit the

Device Info and look at the

app. Open

Available field under Phone.

1. Open App Catalog .

2. Browse to the app you want (see “Browse

Applications in App Catalog” on page 68).

3. Tap the app name, and then tap Download for

[amount].

4. If the app uses Location Services, a notification is

displayed (see “Location Services” on page 214).

Continue.)

(Tap

5. Do one of the following:

䡲 If you have set up a billing account: If prompted,

enter your Palm profile password to authorize the purchase, and tap

Note: If you enter an incorrect Palm profile password three

times, a message appears that explains how you can contact Palm support for help.

Continue.

䡲 If you have not set up a billing account: Tap

Continue. Enter your Palm profile password, and

Continue. See “Set Up a Billing Account” on

tap page 71.

6. Tap OK.

Did You Know? After you purchase an application, you can

tap

Reviews on the app details screen to see

reviews from others. Or, on the Reviews screen, tap

Review to write a review.

7. After you download an app, tap Tap to launch to

open it. (The app also now appears as an icon in

Launcher, so you can open it from the Launcher

the as well.)

Tip: If you delete a purchased application you can reinstall it

without paying for it again (see “Manage Applications” on page 71).

Manage Applications

1. Open App Catalog .

2. Tap and tap Applications.

3. Tap the app name.

4. Do one of the following:

䡲 To report a problem with an application: Open the

application menu

䡲 To delete an application: Open the application

and tap Report A Problem.

menu, tap Delete Application, and then tap Delete.

䡲 To reinstall a deleted application: Browse to the

app (see “Browse Applications in App Catalog” on page 68), tap the app name, and tap

Download. You do not need to buy the app again.

Update Downloaded Applications

1. Open App Catalog .

2. Tap .

3. Tap Updates. (The list displays any of your installed

apps that have updates available.)

4. Tap an app name, and tap Update Available.

5. To launch an updated app, tap Tap to Launch.

Set Up a Billing Account

1. Open App Catalog .

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Move Around

Do one of the following:

䡲 Tap an app you want to buy and tap Continue. 䡲 Open the application menu, tap Preferences &

Accounts, and tap Add Account.

3. Enter your Palm profile password and tap Continue.

Note: If you enter an incorrect Palm profile password three

times, a message appears that explains how you can contact Palm support for help.

4. Tap the credit card type you want to use. (Enter

your credit card and billing address details, and

Submit.)

tap

Important: Your credit card details are not stored on your

phone. They are encrypted and stored in your Palm profile.

5. Tap OK to verify your email address, or tap Change

This Address to enter a different one. (Purchase

receipts are sent to the address shown here.)

6. In Password is Required, select one of the following:

䡲 Once every 4 hours: You must enter your

password the first time you make a purchase. If you make any other purchases within four hours, you don’t need to enter your password again.

72 2B Move Around on Your Phone

After four hours, you enter your password again for the first purchase, which starts a new four-hour window.

䡲 Every Purchase: You must enter your password for

each purchase, regardless of the time interval.

Update or Delete a Billing Account

1. Open App Catalog .

2. Open the application menu and tap Preferences &

Accounts.

3. Tap your account name.

4. Enter your Palm profile password and tap Continue.

5. Do one of the following:

䡲 Edit the account information: Change the

information as needed and tap

䡲 Delete the account information from your phone:

Tap Remove Account.

Submit.

Copy Files Between Your Phone and Your Computer

Copy iTunes Media Files From Your Computer to Your Phone

Use media sync to easily transfer pictures, videos, podcasts, and DRM-free music files from iTunes on your computer to your phone.

While you use media sync, you can’t make or receive calls or use other wireless features such as email or the Web.

Key Term: DRM-free: Describes a file that is not protected by

Did You Know? You can copy music files using USB Drive

Digital Rights Management. DRM-free music files can be copied as many times as you like and can be played on your Pixi phone. To learn more about DRM-free music, go to

iTunes Plus.

mode as well (see “Copy Other Types of Files Between Your Phone and Your Computer” on page 74).

apple com and search on

1. Connect your phone to your computer with the

USB cable.

2. On your phone, tap Media Sync.

3. The first time you use Media Sync mode, an alert

warns you that you cannot make or receive calls or text messages. (Tap

OK.)

4. Your phone is now in Media Sync mode. (On your

computer, iTunes opens automatically.)

Note: You can synchronize supported DRM-free music,

videos, TV shows, podcasts, and pictures, but you

cannot sync iTunes contacts, calendar events, or

games.

5. Follow the steps in iTunes to synchronize files to

your phone.

6. Disconnect the USB cable from the computer

when iTunes indicates that it is safe to do so.

Tip: Media sync is a one-way transfer only, from iTunes on

your computer to your phone. To transfer music files from your phone to iTunes on your computer, you can download the Palm Music Assistant. Go to

palm.com/music-assistant for information.

2B Move Around on Your Phone 73

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Copy Other Types of Files Between Your Phone and Your Computer

You can copy any type of file from a computer to your phone, and from your phone to your computer, by putting your phone in USB Drive mode.

After you copy a file to your phone, you can open the file if your phone has an application that supports the file type. You can open many file formats for photos, videos, and music; Microsoft Office files; and PDF files.

Important: All files that you store on the USB Drive of your

When your phone is in USB Drive mode, you can’t make or receive calls or use other wireless features such as email or the Web.

74 2B Move Around on Your Phone

phone are not backed up to your Palm profile, and they cannot sync to any of your online accounts. So be sure to keep a copy of all such files somewhere besides your phone just in case you lose your phone or you must do a full erase of the info on your phone.

Before You Begin: Before you copy files from your computer,

make sure you have enough storage space on your phone to fit the file. Open

Device Info and look at the Available field

Phone.

under

1. Connect your phone to your computer using the

USB cable.

2. On your phone, tap USB Drive. (On your computer,

your phone appears as a removable drive.)

3. On a Windows computer, if the Found New

Hardware wizard opens, click Cancel to close the

wizard.

4. Open My Computer (Windows XP), Computer

(Windows Vista), or the

Finder (Mac), double-click

the drive representing your phone, and drag and drop files to your phone. (The drive displays folders that you can use to organize the files you copy. You can also create your own folders.)

5. On a Windows computer, to end the connection

safely, right-click the drive representing your phone and click

Eject. (On a Mac computer, from your

desktop, drag the drive representing your phone to

Tra sh. Trash changes to Eject.)

the

6. Disconnect the USB cable from the computer when

the USB Drive screen is no longer displayed on your phone.

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2B Move Around on Your Phone 75

2C. Transferring Data

⽧ Data Transfer Overview (page 76) ⽧ How Do I Get Data From My Old Phone? (page 77) ⽧ How Do I Get Data Off My Computer? (page 77) ⽧ I’m Already Using Google, Facebook, and/or Microsoft

Exchange (page 80)

⽧ I Want to Keep Using My Current Desktop App and Sync

With an Online Account on My Phone (page 81)

⽧ I Don’t Need to Sync, but I Do Want a Copy of My Data

Backed Up Somewhere Besides My Phone (page 82)

Data Transfer Overview

While you have many options for transferring data, Palm recommends that you take advantage of the

Synergy™ feature by putting your data in an

Palm online account—for example, if you don’t have a Google account, we recommend that you create one and store your data there (see “How Do I Add Names and Other

76 2C. Transferring Data

Info Into Contacts?” on page 121, “How Do I Get Events Into Calendar?” on page 135, and “How Do I Send and Receive Email on My Phone?” on page 186). If you don’t want to do this, there are other ways to get data on your phone.

Consider carefully whether you’ll want to be able to access and change your data somewhere besides your phone. If you do, do you prefer the other means of access to be a website (for example, Google), or to be software that is installed on your computer? In either case, you can set things up so that you can synchronize new or changed data between your phone and the other data location.

You could also decide not to have a sync setup for your data, in which case you can use your Palm profile to back up your data (see “Backup” on page 164). You can’t access this data anywhere but on your phone. However, your data is backed up, and in an emergency (such as a lost or stolen device), you can remove the data on your lost or stolen phone and restore it to a new Pixi phone.

How Do I Get Data From My Old Phone?

3. Enter your username and password for the Google

or Exchange account.

Note: You don’t have to go to Calendar to set up your

account there—that’s done automatically using the

username and password you enter in Contacts.

4. Go to a Sprint store and ask a support agent for

help in transferring data from your old phone. (When you're ready to transfer data from your old phone, be sure to tell the agent which account to transfer the data to.)

Do you want to sync your personal information between your Pixi phone and Google or Exchange, but first need to get your data out of an old phone that you want to stop using? You can do a one-time, one-way transfer of data to your Pixi phone, and then sync the data to Google or Exchange.

1. On your computer, set up an account on the

Google website (go to Exchange (speak to an IT person at your company).

2. Open Contacts on your Pixi phone.

gmail.com) or with Microsoft

How Do I Get Data Off My Computer?

Data Transfer

2C. Transferring Data 77

Do you want to sync your personal information between your Pixi phone and Google or Exchange, but first need to get the data out of a desktop app that you want to stop using? You can do a one-time, one-way transfer of data to your phone, and then if you choose to, sync the data to Google or Exchange.

1. On your computer, set up an account on the

Google website (go to

gmail.com) or with Microsoft

Exchange (speak to an IT person at your company).

2. Open Contacts on your Pixi phone.

3. Enter your username and password for the Google

or Exchange account.

Note: You don’t have to go to Calendar to set up your

account there—that’s done automatically using the username and password you enter in Contacts.

78 2C. Transferring Data

4. To transfer data from a desktop app that you want

to stop using, go to

palm.com/migrate-pixi for more

information about the Data Transfer Assistant (DTA)—it’s a free download from Palm.

About the Data Transfer Assistant

The DTA enables you to do a one-time, one-way export of data from selected desktop apps to your Pixi phone through the USB cable included with your phone. After the data is on your phone, you can select the account you want to import the data to.

Important: The DTA is not synchronization software. It is meant

to be used once per desktop app, to export your info from the desktop app to an account on your phone.

These are the desktop apps that the DTA works with, and what data the DTA transfers to your phone:

Desktop application Contacts Calendar Tasks Memos/Notes

Windows XP or Vista

Outlook 2003 or 2007 Yes Yes Yes Yes Palm Desktop v6.2 Yes Yes Yes Yes

Mac OS 10.5 Address Book Yes No No No

iCal No Yes No No

Note the following:

䢇 Depending on the amount of data you are

transferring, it can take up to a few hours to transfer data with the DTA.

䢇 On Vista, only Outlook 2007 is supported. 䢇 If you have an earlier version of Palm Desktop, you

can download version 6.2 for free from

palm.com/desktop. Install it, sync with your old Palm

device, and then use the DTA to transfer your data.

䢇 Do you use Palm Desktop on the Mac? Don’t worry,

you can export your contacts, calendar events, and tasks into Address Book and iCal. Then use the DTA to transfer your data. For more information, go to

palm.com/migrate-pixi.

Data Transfer

2C. Transferring Data 79

I’m Already Using Google, Facebook, and/or Microsoft Exchange

If you are already using Google, Facebook, and/or Exchange to manage your calendar and contacts, then

80 2C. Transferring Data

all you need to do is set up one or more of these accounts on your phone.

Set up your Pixi phone to sync w ith...

Google Contacts and calendar events Exchange Contacts, calendar events, and tasks Facebook Contacts and calendar events

Note: Changes you make in your Facebook account on the

To sync this data...

Web show up on your phone. Contacts and calendar events you add or change on your phone, however, do not automatically update your Facebook account on the Web.

1. Open Contacts .

2. Enter your account credentials for your Google,

Facebook, or Exchange account.

Note: You don’t have to go to Calendar to set up your

account there—that’s done automatically using the credentials you entered in Contacts.

I Want to Keep Using My Current Desktop App and Sync With an Online Account on My Phone

If you want to continue using a desktop app to store your contacts, calendar events, and tasks—iCal and Address Book on the Mac, or desktop Outlook

Palm

Desktop by ACCESS on Windows—consider

adopting this solution. Download and install a third-party application (sold

separately) that can sync your desktop app to Google. Your desktop app syncs with your Google account, and your phone also syncs with Google.

1. On your computer, set up an account on the

Google website (go to

gmail.com).

2. Open Contacts on your Pixi phone.

3. Enter the account credentials for your Google

account.

Note: You don’t have to go to Calendar to set up your

account there—that’s done automatically using the

username and password you enter in Contacts.

4. Install a third-party application on your computer

that enables you to sync with Google. (Go to

palm.com/migrate-pixi to learn about available

third-party sync solutions.)

5. Follow the instructions of the third-party app to

sync the data in your desktop app with Google. (The next time Google syncs with your phone, your data appears on your phone.)

2C. Transferring Data 81

Data Transfer

I Don’t Need to Sync, but I Do Want a Copy of My Data Backed Up Somewhere Besides My Phone

Use the Data Transfer Assistant to move your data into your Palm profile account. For information on your Palm profile account, see “Backup” on page 164.

82 2C. Transferring Data

2D. Phone

⽧ Make Calls (page 83) ⽧ Receive Calls (page 87) ⽧ Use Voicemail (page 89) ⽧ What Can I Do During a Call? (page 89) ⽧ What’s My Number? (page 93) ⽧ View Your Call History (page 93) ⽧ Save a Phone Number to Contacts (page 94) ⽧ Use a Phone Headset (page 95) ⽧ Customize Phone Settings (page 97)

Make Calls

For information on turning the phone off and back on, see “Turn the Phone On/Off” on page 18.

Phone

* These indicate that the phone is on.

2D. Phone 83

1. Open Phone .

2. Tap the dial pad numbers to enter the number.

* These indicate that the phone is off (airplane

mode).

Dial Using the Onscreen Dial Pad

The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.

84 2D. Phone

3. Tap to dial.

Tip: Press Backspace or tap the onscreen backspace icon

(to the right of the number you enter) to delete numbers one at a time. Tap and hold the icon to delete all the numbers.

Tip: You can paste numbers copied from other applications—

for example, from an email message or a memo—into the dial pad.

Tip: To enter +, tap and hold 0 onscreen.

Dial by Contact Name Using Universal Search

1. Open Card view (see “Display All Open

Applications (Card View)” on page 49) or the

Launcher (see “Open an Application in the

Launcher” on page 47).

2. Begin typing the contact first or last name, or

initials.

3. Tap one of the contact’s phone numbers to dial it.

(If only the contact name appears, tap the name to display the phone numbers for that contact, and tap the number.)

Dial Using the Keyboard

1. In the Launcher or Card view, use the keyboard to

enter the number. (You do not need to press

Option to enter numbers, *, or #.)

2. When you finish entering the number, tap it to dial.

Tip: You can also enter a number with the keyboard when the

dial pad is displayed. After entering the number, tap the onscreen dial icon to dial.

Tip: To enter +, press and hold the 0 key on the keyboard.

2D. Phone 85

Phone

Dial Using a Speed Dial

See “Assign a Speed Dial to a Contact” on page 128 for instructions on creating a speed dial.

䢇 In the Launcher, Card view, or Phone, press and hold

the speed-dial key you assigned to the number.

Dial by Contact Name in the Phone Application

See “How Do I Add Names and Other Info Into Contacts?” on page 121 for instructions on adding contacts to your phone. You can also look up and dial contacts using universal search (see “Dial by Contact Name Using Universal Search” on page 85).

1. Open Phone .

2. Using the keyboard, enter a name or initials until

the contact you want appears.

86 2D. Phone

Did You Know? If you press E, R, or any other key that displays

Did You Know? If your company uses Microsoft Exchange

both a letter and a number, you see both matching names and numbers onscreen.

Server with a Global Address List (GAL), entering the contact search information returns matching results from the GAL as well.

3. Tap the n umber.

Tip: If you do not want contact matches to appear when you

type a number on the keyboard, you can turn off the Show Contact Matches preference (see “Show Contact Matches” on page 97). When this preference is off, you can still dial by contact name in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears.

Redial the Last Number Dialed

1. Open Phone .

2. Tap . (When the contact name or number

appears at the top of the screen, tap again to dial.)

Dial Your National Emergency Number

To dial 911, do the following:

1. Press power to wake up the screen.

2. Tap the center of the gesture area to display Card

view.

3. Enter the emergency number, and tap the number

to dial. (If the phone is turned off, a notification

appears prompting you to turn it on. You don't have to press

Option to enter numbers.)

Dial From Another Application

If a phone number appears in another application as an underlined link, you can begin dialing the number directly from that application. For example, you can dial phone numbers that appear in Web pages, in messages (email, text, or multimedia), or in notes to calendar events.

1. If a phone number appears as an underlined link,

tap the number. (This displays the dial pad with the number already entered.)

2. Tap to dial.

Receive Calls

If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see “Turn the Phone On/Off” on page 18). When your phone is off, your calls go to voicemail.

2D. Phone 87

Phone

Tip: You can pick the ringtone for incoming calls (see “Select

the Ringtone for Incoming Calls” on page 179). You can set a ringtone for individual contacts as well (see “Add a Ringtone to a Contact” on page 128).

Answer a Call

Do one of the following:

䢇 If the screen is on when the phone starts ringing,

tap .

88 2D. Phone

䢇 If the screen is off, drag up to unlock the screen

and answer the call.

Did You Know? If you are playing music or a video on your

Tip: You can see a photo of the person calling you by

assigning a caller ID photo. See “Add a Photo to a Contact” on page 127.

phone and a call arrives, playback pauses automatically and resumes when you hang up or ignore the call.

Silence the Ringer on an Incoming Call

When you silence the ringer on an incoming call, you can answer the call or let it ring through to voicemail.

Do one of the following:

䢇 Press power . 䢇 Press volume up or volume down. 䢇 Slide the ringer switch off (red means off). This

silences the ringer and any notification sounds. These sounds remain off until you slide the switch back on. Other sounds, such as music and video playback, are not affected by sliding the ringer switch off.

ringer

Ignore a Call

To send a call immediately to voicemail, do one of the following:

䢇 Tap . 䢇 Press power twice.

To reply to a caller who is in your Contacts list after you ignore a call, tap the ignored call notification. This opens the caller’s contact entry, where you can select a reply method. To reply to a caller who’s not in your Contacts list, go to your call history (see “View Your Call History” on page 93).

Use Voicemail

1. Do one of the following:

䡲 In the Launcher, Card view, or Phone, press and

1 .

hold

䡲 Tap a voicemail notification at the bottom of the

screen.

䡲 Open Phone . Then tap . 䡲 Open Phone . Then tap and hold 1 onscreen.

2. Follow the voice prompts to listen to your

messages.

What Can I Do During a Call?

Your phone offers many advanced telephone features, including call waiting and three-way conferencing. These features depend on your service plan. Contact Sprint for more information.

While you’re on a call, info about the call appears on the call screen. When you’re on a call, you can open other applications and work in them, and you won’t lose your call. See “Open Applications” on page 46.

If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person. See “Assign a Reminder Message to a Contact” on page 129.

2D. Phone 89

Phone

Manage a Call

Do any of the following:

䢇 Add a call: See “Make a Second Call” on page 91. 䢇 Adjust call volume: Press volume up or volume down.

䢇 Put the call on speaker: Tap . 䢇 Mute the microphone so you can’t be heard: Tap .

Tip: You don’t need an on-hold button to put a call on hold.

Just tap the mute icon to mute your end of the line.

䢇 Open the dial pad to enter numbers for navigating

phone trees, responding to prompts, and so on:

Tap .

90 2D. Phone

1 Volume up 2 Volume down

Did You Know? You can send and receive text messages

during a call. This is a great way to stay connected with friends and colleagues during a long call.

End a Call

䊳 Tap .

Use Another Application While on a Call

While you’re on a call, you can use many other applications on your phone, for example, the personal information applications (Contacts, Calendar, and so on). You can also send and receive text messages. But you can use the network for only one activity at a time— phone (which includes text messaging) or data—so you cannot use the network to browse the Web, send and receive email, or send and receive multimedia or instant (IM) messages when you are on a call.

1. Open the Launcher or Quick Launch while on a call.

2. Tap the other application.

3. Tap the call notification at the bottom of the screen

to return to the call screen.

Phone

Make a Second Call

1. While on a call, tap .

2. Dial the second call.

Answer a Second Call (Call Waiting)

When a second call notification appears, tap . The first call is put on hold.

2D. Phone 91

Swap Between Two Calls

You can swap between calls only if the second call is incoming.

䊳 Tap to put the active call on hold and switch to

the other caller.

Sprint for more information. Additional charges may apply and minutes in your mobile account may be deducted for each call you make.

1. While you’re on a call, make a second call. (This is

the limit of conference callers. Check your service plan about conference calls.)

2. Tap to create the conference call.

Make a Conference Call

When you’re on a call, you can make a second call and create a three-way conference call, provided that the service is available in your area. Please contact

92 2D. Phone

3. Do one of the following:

䡲 Tap to end all calls.

䡲 Ask one of the callers to hang up, so you can stay

connected to the other caller.

Look Up or Send a Message to a Contact

When you’re on a call with a contact, tap the contact name to see the person’s information in Contacts. With the contact entry open, you can do the following:

䢇 Tap to send the contact a text message. For

example, if the contact is on hold while you’re having a long conversation with a second caller, you can send the contact a text stating you’ll call him or her back.

䢇 Tap Edit to edit the contact entry. For example, if a

contact gives you his or her new email address while you’re talking, you can enter the address during the call.

What’s My Number?

1. Open Phone .

2. Open the application menu and tap Preferences.

(Your phone number appears at the top of the Phone Preferences screen.)

Phone

View Your Call History

1. Open Phone .

2. Tap .

2D. Phone 93

Do any of the following:

䡲 Switch the types of calls displayed: Tap All Calls or

Missed Calls.

䡲 Call a number: Tap the number. 䡲 Save the number to Contacts: Tap to the right

of the number (see “Save a Phone Number to Contacts” on page 94).

䡲 View a contact entry: Tap or the contact

picture to the right of the number.

䡲 Delete a call history entry: Throw the entry off the

side of the screen. Tap

Delete to confirm.

94 2D. Phone

䡲 Clear the call history: Open the application menu

Did You Know? In the call history, outgoing calls are

and tap

Clear Call History.

designated by a right-pointing green arrow, and incoming calls are designated by a left-pointing blue arrow. Missed calls are designated by a bent red arrow. Ignored calls are designated by a red X.

Save a Phone Number to Contacts

You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number.

1. Do one of the following:

䡲 Before dialing a number you entered in the dial pad:

Add to Contacts.

Tap

䡲 During a call: Tap . 䡲 After a call: From the dial pad, tap . Tap to

the right of the number, and tap

Add To Contacts.

2. Tap one of the following:

Save As New: Create a new contact for the phone

number.

Add To Existing: Tap the contact you want to add

the phone number to.

Use a Phone Headset

You can connect a 3.5 mm headset (sold separately) for hands-free operation.

WARNING: If driving while using a phone is permitted in your

area, we recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and use the headset only if it is legal and you can do so safely.

Use a Wired Headset

Your phone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your phone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your phone.

1. Connect the headset. (While on a call, the

icon changes to .)

2. The headset button performs different actions

depending on the headset model and what’s happening on the phone. Press the headset button once to perform any of the following tasks supported by your particular headset:

䡲 Answer an incoming call. 䡲 Respond to call waiting. 䡲 Hang up a single active call or all calls on a

conference call.

2D. Phone 95

Phone

If you want to stop using the headset, do any of the following:

䡲 Switch from the headset to your phone’s speaker:

Tap and tap

䡲 Switch from the wired headset to a previously

paired Bluetooth® hands-free device: Tap and

Speaker.

tap the device name.

䡲 Use your phone without the headset: Disconnect

the headset.

Set Up and Use a Bluetooth® Hands-Free Device

Your phone is compatible with many headsets and car kits (sold separately) enabled with Bluetooth technology version 2.1, with EDR and stereo (with AVRCP media controls) .

After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate using that device whenever it is within range and the Bluetooth feature on your phone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 10 meters.

96 2D. Phone

wireless

Note: You can use a stereo (A2DP-enabled) Bluetooth

headset or speakers to listen to music files on your phone. You cannot, however, use a mono Bluetooth headset to listen to music files.

1. Open Bluetooth .

2. If the Bluetooth setting at the top of the screen is

Off to switch the Bluetooth feature from Off

off, tap to On.

3. Tap Add device and tap the device name.

4. To use a Bluetooth device with your phone, follow

the instructions that came with the Bluetooth device.

5. To switch to another Bluetooth device while on a call:

Tap and tap the new device name. (You can

Handset or Speaker to use your phone

also tap without the headset.)

Tip: If you make a Bluetooth connection with a car kit, you

might get a notification on your phone asking if you want to upload contacts to the car kit. Tap contacts. If you later want to delete the contacts from the car kit, check the car kit documentation for instructions.

Allow to upload

For more information on using the Bluetooth feature on your phone, see “Bluetooth® Wireless Technology” on page 226.

Customize Phone Settings

Use Phone Preferences to customize phone settings.

Show Contact Matches

By default, when you have the dial pad displayed but you’re using the keyboard to enter a phone number, both numbers and letters appear and your phone performs a search of matching names in Contacts. If you turn off this preference, typing on the keyboard with the dial pad displayed enters numbers only, and no search is done in Contacts.

1. Open Phone .

2. Open the application menu and tap Preferences.

3. In Show Contact Matches, tap On or Off.

Tip: If you turn off the Show Contact Matches preference,

you can still perform a contact search in the Phone application. After opening to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears.

Phone, tap the contact list icon

Use Dialing Tones

Dialing tones, also known as DTMF tones, are the tones that play when you press a key to dial. A short tone plays briefly and then stops, no matter how long you

2D. Phone 97

Phone

press the key. A long tone plays until you release the key.

1. Open Phone .

2. Open the application menu and tap Preferences.

3. In DTMF tones, tap Short or Long, and then tap the

option you want.

Use Dialing Shortcuts

Dialing shortcuts add a prefix at the beginning of a number, so you can dial an extension instead of the whole number.

1. Open Phone .

2. Open the application menu and tap Preferences.

3. Under Dialing Shortcuts, tap Add new number.

4. Set the following:

When I Dial: Tap this field and select the number of

digits you need to enter to have your phone add a dialing shortcut.

Use This Dialing Prefix: Enter the prefix to be added

at the beginning of the dialed number. The

98 2D. Phone

combination of prefix and digits you enter must add up to a complete phone number.

5. Tap Done.

Example: A complete phone number in your

company’s phone system has 11 numbers, for example, 1-408-555-1122. When dialing from a phone that’s part of the system, you need to dial only the last five digits (51122). When you create a dialing shortcut on your phone, you select “5 digit numbers” for

Dial and enter “140855” in Use This Dialing Prefix. So

when you dial your co-worker’s five-digit extension (51122), your phone automatically dials the whole number: 1-408-555-1122.

When I

Set Roaming and Data Usage Preferences

Use roaming and data usage preferences to set options for using your phone in your home network and while roaming. For example, you can set options to prevent placing a call or making a data connection while roaming, so that you avoid extra charges.

1. Open Phone .

2. Open the application menu and tap Preferences.

3. Under Network, set any of the following:

Voice Network: Tap Sprint Only to allow phone calls

only when you are on the Sprint network, or tap

Automatic to allow roaming on other networks. Data Roaming: Set whether to allow Web browsing,

email, multimedia messaging, and instant messaging when you are roaming. This option appears only if you have set

Automatic. Data Usage: Set whether to turn data services—Web

browsing, email, multimedia messaging, and instant messaging—on or off.

Voic e Ne twork to

Enable TTY/TDD

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.

You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Be sure

that the TTY device supports digital wireless transmission.

Note: When TTY is enabled, you cannot use the headset jack

for anything else, and all audio modes are disabled on

your phone, including holding the phone up to your

ear and listening.

1. Connect a TTY/TDD device to your phone using

the headset jack.

2. Open Phone .

3. Open the application menu and tap Preferences.

4. In TTY/TDD, tap Off to switch TTY/TDD from Off to

On.

Enable HAC

To use your phone with a hearing aid, turn on the HAC feature. This feature ensures that your phone can make the necessary connection with a hearing aid.

1. Open Phone .

2. Open the application menu and tap Preferences.

3. In HAC, tap Off to switch HAC from Off to On.

2D. Phone 99

Phone

Update Network Settings

The network settings on your phone may require periodic updates. Contact Sprint for information on recommended update frequency.

1. Open Phone .

2. Open the application menu and tap Preferences.

3. Tap Update Network Settings.

Update the Preferred Roaming List

The preferred roaming list contains information that allows you to obtain the best possible service when using your phone outside your home service area. Contact Sprint for information on recommended update frequency.

1. Open Phone .

2. Open the application menu and tap Preferences.

3. Tap Update PRL.

100 2D. Ph one

Reset the Voicemail Count

Occasionally you may continue to receive notifications of new voicemail messages even after you have listened to or deleted all your messages. If this happens, use the Voicemail Count Reset preference to stop the notifications.

1. Open Phone .

2. Open the application menu and tap Preferences.

3. Tap Reset Voicemail Count.

Palm P120EWW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Welcome

Your Palm® Pixi™ Phone

About This User Guide

Where Can I Learn More?

While Using Your Phone

If You Need More Information

Manage Your Account

Sprint 411

Sprint Operator Services

Your Setup

1A. Set Up Service

Set Up Your Phone

Activate Your Phone

Complete Setup

Verify Your Profile

What Is a Palm Profile?

Turn the Phone On/Off

Turn the Screen On/Off

Turn Wireless Services Off (Airplane Mode)

Turn Wireless Services On

Turn Everything (the Screen and Wireless Services) On/Off

Make Your First Call

Adjust Call Volume

Set Up Your Voicemail

Create Sprint Account Passwords

Account Password

Voicemail Password

Data Services Password

Your Palm® PixiTM Phone

2A. Basics

What’s in the Box?

Printed Material

Hardware

Get to Know Your Phone

Front View

Keyboard

Touchscreen

Icons in the Title Bar

Back View

Top V i ew

Charge the Battery

Maximizing Battery Life

Use Gestures: Tap, Swipe, Drag, Flick, Pinch

2B Move Around on Your Phone 35

Basic Gestures

Scroll Gestures

Zoom Gestures

Text Selection Gestures

Drag and Drop

Delete a List Item

Open Applications

Open an Application in Quick Launch

Open an Application in the Launcher

Open an Application Using Search

Work With Applications

Go Up One Level in an App (Back Gesture)

Display All Open Applications (Card View)

Move Among Open Applications

Reorder Open Cards

Close an Application

Change the Applications That Appear in Quick Launch

Reorder Quick Launch Icons

Reorder Launcher Icons

Delete an Application

Enter and Save Information

Use the Keyboard

Enter Uppercase Letters

Enter Alternate Keyboard Characters

Enter Passwords

Enter Characters From the Symbols Table

Symbols and Accented Characters

Enter Information in a Field

Select Items in a List

Cut, Copy, and Paste Information

Use the Copy All or Select All Feature

Save Information