Palm m500, m515, M505 User Manual
Getting Started
with Palm
™
m500 Series Handhelds
Copyright
Copyright © 2000 Palm, Inc. or its subsidiaries. All rights reserved. Graffiti, HotSync,
PalmConnect, and Palm OS are registered trademarks, and the HotSync logo, Palm, and
the Palm logo are trademarks of Palm, Inc. or its subsidiaries. Other product and brand
names may be trademarks or registered trademarks of their respective owners.
Disclaimer and Limitation of Liability
Palm, Inc. and its subsidiaries assume no responsibility for any damage or loss resulting
from the use of this guide.
Palm, Inc. and its subsidiaries assume no responsibility for any loss or claims by third
parties which may arise through the use of this software. Palm, Inc. and it subsidiaries
assume no responsibility for any damage or loss caused by deletion of data as a result
of malfunction, dead battery, or repairs. Be sure to make backup copies of all important
data on other media to protect against data loss.
Important: Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.
HotSync® Cradle Adapters and
Software Download Available
The HotSync® cradle supplied with your handheld fits a USB connector. If you do not
have a USB port available on your computer, you can order a 9-pin serial cradle and the
following types of adapters: 25-pin serial adapter (for use with Windows computers),
or a Macintosh serial adapter. To order a HotSync cradle or adapters, go to the web site:
http://www.palm.com.
Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a
CD-ROM drive for your computer, you can download the Palm Desktop software from
http://www.palm.com.
Agency Compliance Information
Product regulatory and compliance information can be found in the Handbook file located on the product CD-ROM.
P/N: 406-2698-A-US
A/N: 423-2698-A-US
Page ii
Contents
Chapter 1: Get Started ....................................................1
Your Palm m500 series handheld .......................................................2
Upgrading from another Palm OS handheld....................................2
Preparing to use your handheld .........................................................3
Connecting the HotSync cradle....................................................... 3
Charging your handheld......................................................................3
Setting up your handheld ....................................................................4
Installing Palm Desktop software.......................................................4
Installing Palm Desktop software on a Windows computer...... 5
Installing Palm Desktop software on a Macintosh....................... 6
Synchronizing data: Performing the first HotSync operation ........7
Using Expansion Features....................................................................8
Inserting an expansion card ............................................................ 8
Removing an expansion card.......................................................... 9
Using Peripheral Hardware ............................................................ 9
Congratulations!..................................................................................10
Chapter 2: Enter Data....................................................11
Entering data with the onscreen keyboards....................................11
Entering data with Graffiti writing...................................................12
Graffiti tips ....................................................................................... 13
Entering data with Note Pad.............................................................13
Entering data with Palm Desktop software ....................................14
Entering data using an external keyboard.......................................14
Importing data.....................................................................................14
Chapter 3: Get to Work..................................................15
Adjusting the screen ...........................................................................15
Using the backlight ......................................................................... 15
Adjusting the contrast .................................................................... 15
Using Address Book ...........................................................................16
Creating an Address Book entry................................................... 16
Viewing and changing an Address Book entry.......................... 17
Deleting an Address Book entry................................................... 17
Using Date Book..................................................................................18
Creating an event ............................................................................ 18
Creating an untimed event........................................................... 19
Creating a repeating or continuous event................................... 20
Rescheduling an event ................................................................... 20
Changing the Date Book view....................................................... 21
Contents Page iii
Deleting an event............................................................................ 22
Using To Do List ................................................................................. 23
Creating a To Do List item ............................................................ 23
Changing a To Do List item .......................................................... 24
Marking a To Do List item complete ........................................... 25
Deleting a To Do List item............................................................. 25
Using Note Pad ................................................................................... 26
Creating a note ................................................................................ 26
Deleting a note ................................................................................ 26
Transcribing a note......................................................................... 26
Using Memo Pad................................................................................. 27
Reviewing and changing a memo................................................ 28
Deleting a memo............................................................................. 28
Using Clock.......................................................................................... 29
Viewing the time and date ............................................................ 29
Setting an alarm .............................................................................. 30
Using Mail............................................................................................31
Viewing e-mail items ..................................................................... 31
Opening an e-mail item ................................................................. 32
Creating e-mail items ..................................................................... 32
Replying to an e-mail item ............................................................ 34
Deleting e-mail................................................................................ 34
Purging deleted e-mail................................................................... 35
Using Preferences and other settings...............................................36
Changing the Applications Launcher display............................ 36
Changing fonts................................................................................ 36
Setting Date and Time preferences .............................................. 37
Setting General preferences .......................................................... 38
Changing Formats preferences..................................................... 39
Beaming information..........................................................................39
Beaming data................................................................................... 40
Beaming applications..................................................................... 40
Receiving beamed information..................................................... 41
Beaming your business card ......................................................... 41
Beaming Tips................................................................................... 41
Installing add-on applications ..........................................................42
Installing applications using a Windows computer.................. 42
Installing applications using a Macintosh .................................. 44
Resetting your handheld ................................................................... 45
Performing a soft reset................................................................... 45
Performing a hard reset................................................................. 46
Page iv Getting Started with Palm™ m500 Series Handhelds
Chapter 4: Frequently Asked Questions........................47
I don’t see anything on my handheld screen.............................. 47
I can’t complete a HotSync operation .......................................... 48
Troubleshooting communication problems................................ 48
Troubleshooting data synchronization problems ...................... 49
Contents Page v
Page vi Getting Started with Palm™ m500 Series Handhelds
Chapter 1
Get Started
Palm™ m500 series handhelds will help you stay organized and on
time, and keep up with daily tasks while you are away from your
desk. Use your new handheld to do the following:
■ Enter your schedule in Date Book, and set an alarm to remind you
of important meetings
■ Keep all your contact names, addresses, and phone numbers in
Address Book
■ Prioritize and assign your tasks a due date in To Do List
■ Jot quick notes directly on the screen in Note Pad
■ View, edit, and compose email on the run
■ Track expenses for your expense report
■ Synchronize your data with Palm™ Desktop software on your
Windows or Macintosh computer so you always have a copy
■ Insert Secure Digital (SD) or MultiMedia Card (MMC) expansion
cards to add additional software or memory, or to back up your
data
■ Attach and use peripheral hardware devices, such as a modem or
portable keyboard
■ Beam information to another Palm OS
and has an IR (infrared) port
®
handheld that is close by
This guide, Getting Started with Palm™ m500 Series Handhelds, provides
information about performing basic tasks on your handheld and with
Palm Desktop software.
After you install Palm Desktop software on your computer, please
read the online Handbook for Palm™ m500 Series Handhelds for
information about performing more advanced tasks. If you are using
a Windows computer, open the handbook by clicking the
Handbook.pdf file in the Palm folder on your computer. If you are
using a Macintosh computer, copy the Handbook.pdf file from the
Documentation folder on the Palm Desktop CD-ROM to your Palm
folder, and then click the file.
Chapter 1 Page 1
Your Palm m500 series handheld
Expansion card slot
Insert expansion cards
to add additional
applications or
memory, or to back up
your data.
Applications
Launcher
Tap the
Applications
icon to see
all your
applications.
Date
Book
Address
Book
Application
buttons
IR port
Exchange data and
applications with any
infrared-enabled Palm
OS handheld that’s
nearby.
To Do
List
Note
Pad
Power button/
Backlight control/
LED indicator
Press here to turn
your handheld on
and off. Hold it down
for a few seconds to
turn on the backlight.
Also blinks to
indicate alarms.
Graffiti® writing
area
Use the stylus to
enter Graffiti
and numbers here,
or to access the
onscreen keyboard.
Scroll buttons
Press the top button
to scroll up and the
bottom button to
scroll down.
Stylus
®
text
Upgrading from another Palm OS handheld
If you already own a Palm OS handheld, you must install the version
of Palm Desktop software that comes with your new handheld. Also,
perform a HotSync
before you complete the installation tasks. This ensures all data on
your handheld is on your desktop computer.
Page 2 Get Started
®
operation using your old handheld and cradle
Preparing to use your handheld
Before you begin using your handheld and Palm Desktop software,
you must complete a few easy installation tasks.
Connecting the HotSync cradle
Important: The HotSync cradle supplied with your handheld fits a
USB connector. If your computer does not have a USB
port, or if you are using Windows 95, Windows NT, or an
older Macintosh, you can order a serial cradle and either
a 25-pin or Macintosh serial adapter, if necessary, from
http://www.palm.com. Follow the documentation that
accompanies the serial cradle before attempting to
complete the installation tasks.
1. Shut down and turn off your computer.
2. Plug the USB connector into a USB port on your computer.
3. Connect the power cord that attaches to the back of the cradle’s
USB port connector to the AC adapter cord.
4. Plug the AC adapter into any AC current outlet.
Charging your handheld
Just place your handheld in the cradle for two hours for an initial
charge before you use it. Then place it in the cradle for a few minutes
each day to recharge the battery to full capacity. If your handheld
shuts down because the battery has fully discharged, you still have
about a week to recharge the battery before you lose the data on your
Chapter 1 Page 3
handheld.
Setting up your handheld
1. Press the power button to turn on your handheld.
2. Follow the instructions on the screen to set up your handheld.
Note: If your handheld does not turn on, see Chapter 4 in this
guide for suggestions.
Important: For users outside the United States, choose the same
language for your handheld and Palm Desktop software.
Choosing a language that does not match the Palm
Desktop software is not recommended or supported, and
may result in data loss. If you need to reselect a language
on your handheld, you must perform a hard reset. See
“Resetting your handheld” in Chapter 3 for details.
3. After you complete the set up steps, tap Next to complete the Basic
Skills tutorial.
Tip: To access the Basic Skills tutorial later, tap the Welcome
icon in the Applications Launcher.
Installing Palm Desktop software
Palm Desktop software includes the same applications as your
handheld: Date Book, Address Book, To Do List, Note Pad, Memo
Pad, and Expense. You can use the HotSync Manager to backup and
exchange data between your handheld and your computer.
If you are upgrading, you may want to create a copy of your old Palm
Desktop software folder and its contents before installing your new
Palm Desktop software. This is optional. If you do this, rename the
copied folder (for example, Palm Old), and store it outside the Palm
Desktop software folder.
Note: If you are using Microsoft Outlook or other organizer software
instead of Palm Desktop software, you still need to complete
this process to install HotSync Manager, conduit software, and
other features of Palm Desktop software.
Page 4 Get Started
Installing Palm Desktop software on a Windows computer
1. Turn on your computer.
2. Exit any open programs, including those that run automatically at
startup (such as Microsoft Office) and virus-scanning software.
3. Insert the Palm Desktop CD-ROM into the CD-ROM drive.
Note: If installation does not begin, click the Windows Start
button, choose Run, enter D:\autorun.exe, and then click
OK. If necessary, replace D: with the drive letter assigned
to your CD-ROM drive.
4. Follow the onscreen instructions to complete the installation.
During installation, you may be asked to connect your handheld to
the HotSync cradle.
Chapter 1 Page 5
Installing Palm Desktop software on a Macintosh
1. Turn on your Macintosh.
Note: If you are upgrading and your old Palm Desktop software
is version 1.0, uninstall your old Palm Desktop software.
2. Insert the Palm Desktop CD-ROM into the CD-ROM drive.
3. Double-click the Palm Desktop CD icon.
4. Double-click the Palm Desktop Installer icon.
5. Follow the onscreen instructions to complete the installation.
Page 6 Get Started
Synchronizing data: Performing the first HotSync operation
The HotSync process automatically synchronizes — that is, exchanges
and updates — data between your handheld and Palm Desktop
software. Changes you make on your handheld or Palm Desktop
software appear in both places after a HotSync operation.
1. Place your handheld on the HotSync cradle.
2. Press the HotSync button
3. When the Users dialog box appears, select the user name you
entered when you installed Palm Desktop software.
on the cradle.
4. Wait for a message on your handheld indicating that the process is
complete.
Note: Your user name serves as the connection between your
handheld and your computer. If you’re sharing Palm
Desktop software with another handheld user, you can
change users by selecting a name from the User list on the
right side of the Palm Desktop window. Be sure you select
the correct user name before entering data in Palm
Desktop software.
Tip: To remove your handheld from the cradle, rock it gently
forward, then lift.
Chapter 1 Page 7
Each handheld must have a unique name
To prevent unexpected results during HotSync operations, possible
data loss, and other complications, each handheld must have a unique
name. If you have upgraded, your new handheld and your old
handheld have the same user name after completing the upgrade
process. We strongly recommend that you perform a hard reset on
your old handheld to erase all data from the old handheld and assign
it a new user name during the next HotSync operation with the old
handheld. See “Performing a hard reset” in Chapter 3 for details.
Using Expansion Features
Your handheld provides an expansion card slot that accepts Secure
Digital (SD) or MultiMedia Card (MMC) expansion cards. These
enable you to add additional software applications or memory. You
can also use an expansion card to back up your data when it is
inconvenient to perform a HotSync operation.
Inserting an expansion card
1. Hold your handheld securely.
2. Insert the card into the expansion card slot, following the direction
indicated by the expansion card icon on the back panel of your
handheld.
3. Use your thumb to push the card into the expansion slot. When
you feel the card lock and hear the system sound, the card is
properly seated within the slot.
Page 8 Get Started
Removing an expansion card
1. Hold your handheld securely.
2. Use your thumb to lightly push against the top of the card,
following the direction indicated by the expansion card icon on the
back panel of your handheld. The expansion card slot releases the
card, and your handheld plays the system sound.
3. Lift the card from the expansion card slot.
Note: Your handheld comes with a dummy card seated within
the expansion card slot. To prevent debris from entering
and damaging the slot, we suggest that you leave the
dummy card seated when you are not using an expansion
card.
Using Peripheral Hardware
So that you can easily attach and use peripheral hardware devices,
such as a modem, portable keyboard, or a Global Positioning System
(GPS) receiver, your handheld is equipped with a universal connector.
For information about the installation and operation of hardware
devices, please refer to the documentation that accompanies each
device.
Chapter 1 Page 9
Congratulations!
You’ve charged the battery in your handheld, connected your
handheld to your computer, installed the Palm Desktop software, and
performed your first HotSync operation.
For more information about using your handheld, see the following:
■ This guide, Getting Started with Palm™ m500 Series Handhelds,
provides instructions on performing basic tasks on your handheld.
■ The Basic Skills tutorial on your handheld. To access this tutorial,
go to the Applications Launcher and then tap the Welcome icon.
■ The online handbook, Handbook for Palm™ m500 Series Handhelds,
provides comprehensive instructions on using your handheld and
the Palm applications that come with it.
Windows.
Open the Palm folder on your computer, and then
double-click the Handbook.pdf file.
Macintosh.
Open the Documentation folder on the CD-ROM
and copy the Handbook.pdf file to the Palm folder on your
Macintosh, and then double-click the file.
Note: If the handbook file does not open, then you need to
install Adobe Acrobat from the Palm Desktop CD-ROM.
Windows.
Open the Acroread folder and then double-click
the ar405eng.exe file.
Macintosh.
Open the Palm Extras folder, open the Adobe
Acrobat Reader folder, and then double-click the Reader
4.05 Installer icon.
For more information about using Palm Desktop Software, see the following:
■ The Windows tutorial for Palm Desktop software, Quick Tour. To
access this tutorial, go to the Help menu in Palm Desktop software
and choose Quick Tour.
■ The online user guide, Palm Desktop Software for the Macintosh
User’s Guide. To access this guide, open the Documentation folder
on the Palm Desktop CD-ROM, copy the Palm Desktop.pdf file to
the Palm folder on your Macintosh, and then double-click the file.
■ The online help for Palm Desktop software. To access the online
help, go to the Help menu in Palm Desktop software.
■ The Help Notes support information for Windows users. To access
this information, open the Palm folder on your computer, open the
Helpnote folder, and then double-click the individual note files.
Page 10 Get Started
Chapter 2
Enter Data
There are several ways to enter data into your handheld: the onscreen
keyboards, Graffiti
external keyboard accessory, and importing data. You can also accept
beamed data from another Palm OS handheld that is close by and has
an infrared port. See “Beaming information” in Chapter 3 for details.
Entering data with the onscreen keyboards
1. Open any application (such as Address Book).
2. Tap any record, or tap New.
3. Tap “abc” or tap “123” to open an onscreen keyboard.
®
writing, Note Pad, Palm™ Desktop software, an
Tap here for
alphabetic
keyboard
Note: Graffiti writing area shown with contrast adjustment.
Some models do not use contrast adjustment.
Chapter 2 Page 11
Tap here for
numeric
keyboard
Loading...