Palm KH 5517 User Manual

Phone Link Handbook

© 2003 Palm, Inc. All rights reserved. The Palm logo and HotSync are registered trademarks of Palm, Inc. The HotSync logo and Palm are trademarks of Palm, Inc. Palm, Inc. uses the Bluetooth trademarks under express license from Bluetooth SIG, Inc., U.S.A. All other brands are trademarks or registered trademarks of their respective owners.

Disclaimer and Limitation of Liability

Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook.

Palm, Inc. assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.

PN: 407-5226A-IE

Chapter 1: Using Phone Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What can you do with a phone connection? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Handheld system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installing Phone Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 2: Setting Up a Phone Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Configuring network service settings for your phone . . . . . . . . . . . . . . . . . . . . . 9

Updating phone drivers on your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 3: Using Phone Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Appendix A: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Phone connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

iii

Contents

CHAPTER 1

Using Phone Link

Phone Link helps you configure a connection between your handheld and a compatible mobile phone. You can connect to a compatible mobile phone using any of the following methods:

■

Infrared communication: A wireless link that enables you to connect to an

infrared-enabled mobile phone within 1 meter (approximately 39 inches) of your handheld. The infrared ports on the two devices must be aligned, and the path between the two devices must be clear of obstacles. See the electronic handbook that came with your handheld for more information about your handheld’s infrared capabilities.

■

A serial cable connection: A wire-based link that connects your handheld to a

mobile phone with a physical cable.

■

Bluetooth™ technology: This connection option may not be available for all

handhelds. Bluetooth connections require a Bluetooth card which is sold separately. This card may not be available for all handhelds. For more information on connecting your handheld and your phone using this technology, consult your Bluetooth accessory documentation.

Serial cables and mobile phones that are enabled with infrared or Bluetooth technology are sold separately.

What can you do with a phone connection?

When your handheld is linked to a mobile phone and your mobile phone carrier supports the required services, you can do the following:

■

Access the Internet: Use a high-speed wireless data service (such as GPRS), or

data services and an Internet service provider (ISP) dial-up account, to access the Internet. To browse the web, you must install a web browser application on your handheld. This browser may not be included on your handheld. If your handheld came with a web browser, see that documentation for more information.

■

Check and send e-mail: Use a high-speed wireless data service, or data services

and a dial-up connection, to access your POP3 or IMAP e-mail account. To use the e-mail features, you must install an e-mail application such as the Palm™ VersaMail™ application on your handheld. See the Palm™ VersaMail™ Personal E-mail Software Handbook or other e-mail application handbook that came with your handheld for information.

Chapter 1 Using Phone Link

■

Exchange SMS messages:

receive short text messages. Both the SMS application and Phone Link will automatically be installed on your handheld when you install Telephony/SMS. For more information about SMS, see the SMS Handbook located on the Software Essentials CD-ROM.

■

Dial telephone numbers from your Address Book: Use the Quick Connect and

Tap-to-Connect features with a GSM mobile phone to dial directly from your Address Book. See the electronic handbook that came with your handheld for information on Address Book direct dial.

■

Use a dial pad on your handheld to dial numbers on your phone: Send telephone

numbers from your handheld to your GSM mobile phone. To use this feature, you must install the Dialer application on your handheld from the Software Essentials CD-ROM. This feature may not be available for all handhelds.

■

Perform wireless HotSync® operations: Use your mobile phone as a modem, and

synchronize data with your computer from anywhere within your mobile phone service area. To use this feature, your mobile phone service must include data services. See the electronic handbook that came with your handheld for information on wireless HotSync operations.

Use a GSM mobile phone carrier service to send and

A GSM mobile phone, GSM network service, data service, high-speed wireless data service, and an ISP account with a dial-up connection are not included with your handheld.

Handheld system requirements

To use the Phone Link application, you must meet the following requirements:

■

Your handheld must use Palm OS® 4.1 or higher

■

Your handheld must have at least 68 kilobytes (KB) of available RAM.

■

Your handheld must be connected to a compatible mobile phone using the serial port, the IR (infrared) port, or Bluetooth technology (where available).

Installing Phone Link

To use Phone Link, you must install the software files located on the Software Essentials CD-ROM.

To install Phone Link (Windows computer):

Insert the Software Essentials CD-ROM into your computer’s CD-ROM drive.

From the categories listed on the left side of the Install screen, click the Communications tab, and then click Telephony/SMS.

NOTE

application, as well as the Phone Link application.

This step will automatically include the SMS (Short Message Service)

Click Install Now to send the files to Palm™ Quick Install.

Installing Phone Link

NOTE

If Palm Quick Install is not already open, a confirmation dialog box will appear. In the User drop-down list, select the name that corresponds to your handheld. Click OK to send the files to Palm Quick Install.

Connect your handheld to the cradle/cable and press the HotSync® button ™.

To install Phone Link (Mac computer):

Insert the Software Essentials CD-ROM into your computer’s CD-ROM drive.

Double-click the Software Essentials CD, open the Communications folder and then open the Telephony folder.

Select all files except the handbooks, and then double-click.

NOTE

application.

In the User drop-down list, verify that the username corresponds to your handheld.

NOTE

and then click Remove from List. Select the correct name and then begin again from step 3.

This step includes the SMS application, as well as the Phone Link

If the username is not correct, reselect the files you selected in step 3

Connect your handheld to the cradle/cable and press the HotSync button .

+ 15 hidden pages