User Guide
Copyright and Trademark
© 2005 palmOne, Inc. All rights reserved.
palmOne, Tungsten, the Tungsten logo, “T” (Stylized), Addit, Blazer, Graffiti, HotSync, the HotSync logo,
Palm, Palm Powered, Palm OS, the Palm logo, and VersaMail are among the trademarks or registered
trademarks owned by or licensed to palmOne, Inc. All other brand and product names are or may be
trademarks of, and are used to identify products or services of, their respective owners.
palmOne, Inc. uses the Bluetooth wireless technology trademark under express license from Bluetooth SIG,
Inc. RealPlayer is a trademark or registered trademark of RealNetworks, Inc. MPEG Layer-3 audio decoding
technology is licensed from Fraunhofer IIS and Thomson. This product includes technology owned by
Microsoft Corporation and cannot be used or distributed without a license from Microsoft Licensing, GP.
Disclaimer and Limitation of Liability
palmOne, Inc. assumes no responsibility for any damage or loss resulting from the use of this guide.
palmOne, Inc. assumes no responsibility for any loss or claims by third parties which may arise through the
use of this software. palmOne, Inc. assumes no responsibility for any damage or loss caused by deletion of
data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data
on other media to protect against data loss.
[
! ]
IMPORTANT
accompanying software program(s). Using any part of the software indicates that you accept the terms of the
End User Software License Agreement.
Please read the End User Software License Agreement with this product before using the
Software Download Available
Palm®Desktop software is supplied on a CD. If you do not have access to a CD drive for your computer, you
can download Palm Desktop software from www.palmOne.com/intl/support
/
Tungsten™ E2 Handheld ii
Table of Contents
About This Guide .................................................................xix
Tips for viewing this guide........................................................................xix
What’s in this guide? ..................................................................................xx
Step-by-step instructions.................................................................... xx
Links...................................................................................................... xx
Sidebars......................................................................................................xxi
Chapter 1: Setting Up Your Handheld and
Your Computer..........................................................................1
What’s in the box? ........................................................................................2
System requirements ...................................................................................2
Step 1: Charging your handheld..................................................................4
What you should know about your handheld’s battery ..................... 5
Step 2: Turning on your handheld for the first time ..................................6
Step 3: Installing your software...................................................................7
Step 4: Connecting your handheld to your computer ...............................8
Switching to another desktop software application ................................10
Using user profiles......................................................................................11
Creating a user profile .........................................................................12
Synchronizing with a user profile ......................................................14
Related topics..............................................................................................17
Chapter 2: Your Handheld .....................................................18
What’s on my handheld? ...........................................................................19
Front ..................................................................................................... 19
Top........................................................................................................ 20
Back ...................................................................................................... 21
What’s on the screen? ................................................................................22
Input area ............................................................................................. 22
Application controls ............................................................................ 23
Tungsten™ E2 Handheld iii
What software is on my handheld?...........................................................25
What’s on the CD? ......................................................................................26
Related topics..............................................................................................30
Chapter 3: Moving Around in Applications.........................31
Opening applications..................................................................................32
Using Favorites.................................................................................... 32
Using Applications .............................................................................. 33
Switching between applications ........................................................ 33
Using the 5-way navigator .........................................................................34
Moving around with the 5-way .......................................................... 34
Moving around in Favorites View ...................................................... 35
Moving around in Applications View ................................................ 36
Moving around in list screens and entry screens............................. 36
Moving around in dialog boxes ......................................................... 37
Moving around in menus ................................................................... 37
Using menus ..............................................................................................38
Using the Command stroke................................................................ 39
Using the Command toolbar .............................................................. 39
Finding information ...................................................................................40
Related topics..............................................................................................41
Chapter 4: Entering Information on Your Handheld ...........42
How can I enter information on my handheld?........................................43
Entering information with Graffiti
Writing in the Graffiti 2 input area ..................................................... 43
Using full-screen writing..................................................................... 44
Writing Graffiti 2 characters ...............................................................45
Keys to success with Graffiti 2 writing .............................................. 46
Graffiti 2 alphabet................................................................................ 47
Graffiti 2 numbers ............................................................................... 48
Graffiti 2 gestures ................................................................................ 52
Writing Graffiti 2 symbols and other special characters ..................53
Graffiti 2 symbols and special characters ......................................... 54
Writing Graffiti 2 ShortCuts ................................................................55
®
2 writing ...........................................43
Tungsten™ E2 Handheld iv
Graffiti 2 ShortCuts.............................................................................. 56
Entering information with the onscreen keyboard ..................................57
Entering info from Contacts into another application .............................59
Editing information.....................................................................................61
Selecting information.......................................................................... 61
Copying and pasting information ......................................................62
Deleting information ...........................................................................63
Related topics..............................................................................................64
Chapter 5: Moving Info Between Your Handheld
and Your Computer ................................................................65
Why synchronize information? ..................................................................66
What information is synchronized? ................................................... 67
How to synchronize............................................................................. 68
When would I use each method?....................................................... 69
Synchronizing with your computer...........................................................71
Synchronizing with a cable .................................................................71
Synchronizing using the IR port .........................................................73
Synchronizing over a network ...................................................................77
Synchronizing by dialing in to a network ..........................................77
Synchronizing by connecting to a computer on the network ..........82
Customizing your synchronization settings .............................................85
Choosing how your computer responds to synch requests ............85
Setting synchronization options ........................................................87
Choosing whether application information is updated ....................89
Using Quick Install and the Send To Handheld droplet .........................94
Using Quick Install ...............................................................................94
Using the Send To Handheld droplet ................................................ 95
Entering information with your computer ................................................96
Importing information from other applications ....................................100
Installing the additional software from the CD .....................................103
Checking space and version numbers .............................................105
Removing applications .............................................................................107
Removing an application from your handheld ...............................107
Removing Palm Desktop software from your computer ............... 109
Tungsten™ E2 Handheld v
Restoring archived items on your computer .................................. 110
Related topics............................................................................................111
Chapter 6: Managing Your Contacts .................................. 112
Adding a contact ......................................................................................113
Entering additional contact information ..........................................116
Selecting contact field types .............................................................117
Defining custom fields ......................................................................118
Selecting a contact as your business card ......................................119
Copying contact information into multiple contacts ............................120
Locating a contact on your list ................................................................121
Deleting a contact ....................................................................................122
Customizing the Contacts list .................................................................123
Making connections from Contacts.........................................................125
Using Quick Connect .........................................................................125
Customizing Quick Connect settings ...............................................127
Using Tap-to-Connect .......................................................................128
Working with Contacts on your computer..............................................130
Related topics............................................................................................131
Chapter 7: Managing Your Calendar ..................................132
Scheduling events ....................................................................................133
Scheduling an appointment .............................................................133
Scheduling an event without a start time .......................................135
Scheduling a repeating event—standard interval ..........................137
Scheduling a repeating event—unusual interval ............................138
Scheduling an event that is longer than a day ...............................140
Entering a location or a note for an event .......................................141
Scheduling an event with a time zone .............................................143
Color-coding your schedule.....................................................................144
Managing your color-codes ..............................................................145
Assigning a color code to an event ..................................................147
Setting an alarm .......................................................................................148
Rescheduling an event ............................................................................149
Deleting events .........................................................................................151
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Deleting a specific event ...................................................................151
Deleting all your old events ..............................................................153
Checking your schedule ...........................................................................154
Viewing your appointments and tasks together .............................154
Viewing your daily schedule ............................................................156
Viewing your weekly schedule .........................................................158
Viewing your monthly schedule ......................................................159
Viewing a yearly calendar .................................................................160
Finding events that overlap .............................................................. 161
Customizing your calendar ......................................................................161
Customizing display options for your calendar ..............................162
Setting alarm and time options ........................................................165
Working with Calendar on your computer .............................................167
Related topics............................................................................................168
Chapter 8: Managing Your Office Files...............................169
Creating and managing Office files .........................................................170
Opening files from within Documents ....................................................171
Related topics............................................................................................172
Chapter 9: Viewing Photos and Videos.............................173
Supported file types .................................................................................174
Viewing media ..........................................................................................175
Viewing a photo or video in the Thumbnail View .......................... 175
Viewing a photo or video in the List View....................................... 178
Viewing a slide show ........................................................................ 180
Rotating a photo ................................................................................ 181
Viewing and editing photo or video details .................................... 182
Organizing photos and videos.................................................................183
Organizing photos and videos in albums........................................ 183
Moving a photo or video within and between albums ..................185
Sorting photos and videos ............................................................... 187
Copying a photo or video ........................................................................190
Deleting a photo or video ........................................................................191
Sharing photos and videos ......................................................................192
Tungsten™ E2 Handheld vii
Working with palmOne™Media on your computer...............................193
Related topics............................................................................................194
Chapter 10: Listening to Music...........................................195
Transferring MP3 files to an expansion card .........................................196
Transferring music from a CD to your handheld ..................................201
Playing music on your handheld ............................................................205
Managing playlists....................................................................................206
Creating a playlist ..............................................................................206
Playing songs from a playlist ...........................................................208
Editing a playlist ................................................................................209
Deleting a playlist ..............................................................................211
Viewing song info ....................................................................................212
Working with RealPlayer on your computer ..........................................213
Related topics............................................................................................214
Chapter 11: Managing Your Tasks ......................................215
Creating a task ..........................................................................................216
Setting an alarm ................................................................................217
Scheduling a repeating task—standard interval .............................218
Scheduling a repeating task—unusual interval ..............................220
Organizing your tasks ..............................................................................222
Marking a task as complete ....................................................................223
Deleting tasks ...........................................................................................224
Deleting a specific task ......................................................................224
Deleting all your completed tasks ....................................................225
Customizing your Tasks list ....................................................................226
Working with Tasks on your computer ...................................................228
Related topics............................................................................................229
Chapter 12: Writing Memos................................................230
Creating a memo .....................................................................................231
Viewing and editing a memo ..................................................................232
Moving memos in your memos list .......................................................233
Deleting a memo ......................................................................................234
Tungsten™ E2 Handheld viii
Working with Memos on your computer................................................235
Related topics............................................................................................236
Chapter 13: Writing Notes in Note Pad..............................237
Creating a note .........................................................................................238
Choosing the pen and paper (background) colors .........................239
Setting an alarm ................................................................................240
Viewing and editing a note .....................................................................242
Deleting a note .........................................................................................243
Working with Note Pad on your computer .............................................244
Related topics............................................................................................245
Chapter 14: Making Bluetooth Wireless Connections .....246
What can I do with the built-in Bluetooth® wireless technology? ........247
What types of connections can I make? .......................................... 247
What is device discovery? ................................................................ 248
Entering basic Bluetooth settings............................................................249
Setting up a Bluetooth phone connection .............................................250
Accessing email and the web with Bluetooth .......................................255
Setting up a connection for Bluetooth synchronization .......................257
Setting up a connection to a Bluetooth network ...................................262
Creating trusted devices ..........................................................................264
Setting advanced Bluetooth features .....................................................266
Storing recently found device names ..............................................266
Allowing your handheld to wake up when it is turned off .............267
Related topics............................................................................................268
Chapter 15: Sending and Receiving Email Messages ......269
Upgrading an existing email account ....................................................270
About email accounts ...............................................................................271
Account and connection types......................................................... 271
Using an email provider ................................................................... 271
Using a corporate email account ..................................................... 272
VPNs ................................................................................................... 273
Creating an account..................................................................................274
Tungsten™ E2 Handheld ix
Setting basic account options ..........................................................275
Setting advanced mail options .........................................................279
Testing your new account ................................................................ 283
Managing email accounts ........................................................................284
Editing an email account ..................................................................284
Deleting an email account ................................................................285
Selecting a different service for an email account .........................286
Adding ESMTP to an account ...........................................................288
Getting and reading email .......................................................................290
Switching among email accounts ....................................................290
Getting email messages ...................................................................291
Auto get mail with notification ......................................................... 293
Scheduling auto get mail ..................................................................293
Auto get notifications........................................................................ 295
Setting notification options ..............................................................296
Viewing and using the Reminders screen ....................................... 297
Auto get mail retries.......................................................................... 298
Resource issues with auto get mail ................................................. 299
Inbox icons in the VersaMail application ........................................ 299
Reading email messages .................................................................. 300
Selecting whether to receive messages as HTML or plain text..... 301
Customizing the font of messages you are reading .......................303
Sending an email message .....................................................................304
Entering an address directly in the To field ....................................306
Entering an address using Contacts ................................................307
Entering an address using Smart Addressing ................................308
Attaching a personal signature ........................................................309
Send retry ...........................................................................................310
Send retry notifications..................................................................... 310
Outbox icons in the VersaMail application ..................................... 311
Working with email folders ......................................................................312
Viewing another folder .....................................................................312
Customizing the appearance of the message list ...........................313
Moving messages between folders .................................................315
Creating and editing mail folders .....................................................316
Tungsten™ E2 Handheld x
Working with email messages ................................................................318
Forwarding an email message .........................................................318
Deleting a message ...........................................................................320
Deleting old messages ......................................................................321
Emptying the trash ............................................................................323
Setting the trash to be emptied automatically ................................324
Marking messages as read or unread .............................................325
Working with attachments .......................................................................327
Downloading an attachment to your handheld .............................. 327
Working with a downloaded attachment ........................................328
Downloading large attachments ......................................................331
Attaching files ....................................................................................332
Attaching photos and videos ............................................................334
Synchronizing email on your handheld with email on
your computer ....................................................................................335
Setting up an account on your handheld ........................................ 336
Enabling synchronization on your computer ..................................336
Setting synchronization options for your email account ...............338
Setting mail client synchronization options ....................................340
Setting Microsoft Outlook as your default email program ............342
Setting advanced email synchronization options ...........................343
Account information screens ........................................................... 347
VersaMail conduit shortcuts............................................................. 348
Excluding one or more accounts during synchronization .............349
Synchronizing an account ................................................................ 349
Synchronizing multiple accounts..................................................... 349
Using SSL with the conduit .............................................................. 350
Advanced VersaMail application features ..............................................350
Setting preferences for getting, sending, and deleting email .......351
Adding or updating a contact directly from a message .................353
Creating and using filters.................................................................. 354
Turning filters on and off ..................................................................356
Editing or deleting a filter .................................................................358
Managing settings for incoming and outgoing mail ......................359
Adding APOP to an account .............................................................368
Tungsten™ E2 Handheld xi
Setting advanced account preferences ...........................................369
Changing email header details......................................................... 371
Backing up mail databases ...............................................................372
Synchronizing IMAP mail folders wirelessly................................... 374
Prerequisites for wireless IMAP folder synchronization ................ 374
Turning IMAP folder synchronization on or off ..............................375
Synchronizing handheld/mail server IMAP folders from the
Options menu ..............................................................................375
Working with root folders................................................................. 376
Using Secure Sockets Layer (SSL) ................................................... 376
Related topics............................................................................................377
Chapter 16: Sending and Receiving Text Messages.........378
Creating and sending a text message ....................................................379
Receiving and viewing a text message ..................................................382
Editing a draft text message ...................................................................384
Setting advanced messaging features ...................................................385
Related Topics...........................................................................................387
Chapter 17: Browsing the Web...........................................388
Accessing a web page ..............................................................................389
Accessing a web page using the action bar ....................................389
Accessing a web page using the address field ...............................390
Using a password to access a web page .........................................391
Finding information on a web page .................................................392
Quickly jumping to a page .......................................................................393
Following a link.................................................................................. 393
Returning to your home page or a page you recently visited....... 393
Changing how you view a page .............................................................394
Bookmarking your favorite pages ...........................................................396
Adding a bookmark ...........................................................................396
Viewing a bookmarked or saved page ............................................397
Editing information about a bookmark or saved page ...................398
Arranging the bookmark list .............................................................399
Disconnecting from and connecting to the Internet ..............................401
Tungsten™ E2 Handheld xii
Disconnecting from the Internet ......................................................401
Connecting to the Internet ................................................................402
Downloading files and pages ..................................................................403
Downloading a file ............................................................................403
Saving a web page ............................................................................404
Viewing a saved file ..........................................................................405
Communicating with other users ............................................................406
Sending email by means of an Internet email account ..................406
Returning to a web page you recently visited .......................................407
Changing your home and start pages.....................................................408
Changing your home page ...............................................................408
Changing your start page .................................................................410
Setting advanced browser options .........................................................411
Changing how images are downloaded ..........................................411
Setting whether to automatically complete web addresses and
form fields ...................................................................................412
Allowing websites to remember personal information .................413
Setting preferences for storing web pages .....................................414
Setting preferences for using a proxy server ..................................416
Setting whether to accept JavaScript ..............................................418
Related topics............................................................................................419
Chapter 18: Dialing Phone Numbers from
Your Handheld ......................................................................420
Dialing a number .....................................................................................421
Entering a number .............................................................................421
Redialing the most recently used number ......................................422
Dialing a number from the Call History List ....................................423
Using speed dial ......................................................................................424
Adding a speed-dial entry .................................................................424
Dialing a number using speed dial ..................................................425
Editing a speed-dial entry .................................................................426
Related topics............................................................................................427
Tungsten™ E2 Handheld xiii
Chapter 19: Sharing Information........................................428
Using the Send command ......................................................................429
Sending information from within an application using Bluetooth
technology ...................................................................................429
Sending a category using Bluetooth technology ...........................431
Sending an application using Bluetooth technology .....................432
Using the Send command with the VersaMail
Using the Send command with SMS .............................................. 433
Beaming ....................................................................................................434
Beaming information from within an application ..........................434
Beaming a category ..........................................................................436
Beaming an application ....................................................................437
Other ways of sharing information .........................................................438
Related topics............................................................................................439
®
application ......... 433
Chapter 20: Managing Your Expenses ...............................440
Adding an expense ...................................................................................441
Choosing currency options ......................................................................443
Customizing the currency pick list ...................................................443
Presetting the currency symbol .......................................................444
Creating a currency symbol ..............................................................445
Deleting expenses.....................................................................................447
Deleting an individual expense ........................................................447
Deleting an entire category of expenses .........................................448
Customizing the expense list ...................................................................449
Working with Expense on your computer ..............................................450
Related topics............................................................................................451
Chapter 21: Performing Calculations .................................452
Calculator buttons.....................................................................................453
Viewing recent calculations ....................................................................454
Accessing different calculators ...............................................................455
Related topics............................................................................................456
Tungsten™ E2 Handheld xiv
Chapter 22: Keeping Your Information Private..................457
Choosing a security level .........................................................................458
Marking information as private ...............................................................459
Setting the level of privacy ......................................................................460
Hiding or masking private entries ....................................................460
Viewing an entry that is masked ...................................................... 461
Using a password .....................................................................................461
Creating a password .........................................................................462
Changing a password .......................................................................463
Deleting a password.......................................................................... 465
Deleting a forgotten password .........................................................466
Locking your handheld.............................................................................467
Locking your handheld automatically .............................................468
Locking your handheld manually .....................................................470
Using Quick Unlock ..................................................................................471
Creating a Quick Unlock combination ............................................. 471
Deleting your Quick Unlock combination........................................ 473
Encrypting your information....................................................................474
Limiting the number of password attempts ...........................................476
Related topics............................................................................................479
Chapter 23: Using Categories to Organize Information ...480
Adding a category.....................................................................................481
Renaming a category ...............................................................................482
Deleting a category ..................................................................................483
Placing information in a category ...........................................................484
Placing an entry in a category ..........................................................484
Placing an application in a category ................................................486
Viewing information by category ...........................................................487
Related topics............................................................................................488
Chapter 24: Managing Clock Settings ...............................489
Checking the current date and time ........................................................490
Setting the primary location ....................................................................490
Setting the date and time for the primary location ........................491
Tungsten™ E2 Handheld xv
Choosing secondary locations for other time zones .............................493
Modifying the locations list......................................................................494
Adding new locations .......................................................................494
Deleting a location .............................................................................496
Setting the alarm clock .............................................................................497
Responding to the alarm clock......................................................... 498
Changing the clock display ......................................................................499
Related topics............................................................................................500
Chapter 25: Customizing Your Handheld ..........................501
Customizing Favorites View ....................................................................502
Changing the background photo in Favorites View .......................502
Changing entries in Favorites ...........................................................503
Customizing Applications View ..............................................................504
Making the screen easier to read ............................................................506
Changing the screen fonts ................................................................506
Adjusting the brightness ...................................................................508
Changing screen colors ....................................................................509
Assigning a button to your frequently used applications ....................510
Setting the date and time ........................................................................512
Selecting a location ...........................................................................512
Resetting the date and time ..............................................................514
Selecting formats for dates, times, and numbers ..........................515
Customizing the way you enter information ..........................................518
Choosing the input area ....................................................................518
Using the full-screen writing area ....................................................519
Customizing Graffiti 2 strokes ..........................................................520
Setting up ShortCuts .........................................................................521
Changing ShortCuts ..........................................................................523
Correcting problems with tapping ...................................................524
Selecting sound settings .........................................................................525
Entering your owner information ...........................................................526
Conserving battery power .......................................................................527
Preventing your handheld from turning on by accident ................527
Selecting power-saving settings ......................................................528
Tungsten™ E2 Handheld xvi
Connecting your handheld to other devices ..........................................530
Changing the preset connection settings ........................................530
Creating your own connection settings ...........................................532
Connecting your handheld to a mobile phone ...............................535
Customizing network settings .................................................................536
Setting up a service profile ...............................................................536
Connecting to your service ...............................................................539
Adding details to a service profile ...................................................540
Deleting a service profile ..................................................................542
Creating login scripts ........................................................................543
Adding plug-in applications .............................................................547
Setting up a VPN.......................................................................................548
Related topics............................................................................................549
Chapter 26: Expanding Your Handheld..............................550
What type of expansion cards can I use? ...............................................551
How can expansion cards help me?........................................................551
Removing an expansion card .................................................................552
Inserting an expansion card ....................................................................553
Opening an application on an expansion card ......................................554
Opening files on an expansion card .......................................................555
Viewing card information.........................................................................556
Renaming a card ......................................................................................557
Copying applications to an expansion card ..........................................558
Removing all information from a card ...................................................559
Related topics............................................................................................560
Chapter 27: Maintaining Your Handheld ..........................561
Handheld do’s and don’ts ........................................................................561
Handheld do’s.................................................................................... 561
Handheld don’ts ................................................................................ 562
Resetting your handheld ..........................................................................562
Doing a soft reset .............................................................................. 562
Doing a hard reset ............................................................................. 564
Restoring your information after a hard reset........................................565
Related topics............................................................................................567
Tungsten™ E2 Handheld xvii
Chapter 28: Common Questions .......................................568
Setup..........................................................................................................568
Handheld ...................................................................................................570
Moving around..........................................................................................573
Entering information ................................................................................573
Synchronizing ...........................................................................................575
Calendar.....................................................................................................581
Memos .......................................................................................................582
Note Pad ....................................................................................................582
Media .........................................................................................................582
RealPlayer
Tasks ..........................................................................................................583
Connecting wirelessly ..............................................................................584
The VersaMail® application.....................................................................585
Privacy .......................................................................................................588
Sharing ......................................................................................................589
Problems with incompatible applications ..............................................591
®
................................................................................................583
Chapter 29: Getting Help ...................................................594
Self-help resources ...................................................................................594
Technical support .....................................................................................595
Product Regulatory Information .........................................596
Index ......................................................................................602
Tungsten™ E2 Handheld xviii
About This Guide
This guide tells you everything you need to know about your handheld: the things
you’ll do every day, the advanced features that let you get the most out of your
handheld, and the things that make your handheld not only useful, but fun.
Tips for viewing this guide
Here are some helpful tips for making it easier to read and find information in this guide as you
view it in Adobe
• To magnify the page, click the magnifying glass , move the cursor (which is now a
magnifying glass) over the page, and click repeatedly. Click Previous View ( or depending
on your version of Reader) to return to the original view.
• Click an entry in the Table of Contents or Index to go directly to that section of the guide.
• If you click a link and go to a page in the guide, click Previous View ( or depending on your
version of Reader) to return to the page you were on before you clicked the link.
• If you click a link and go to a web page, the page may open in Adobe
web browser. To specify whether pages open in Reader or in your web browser, go to the Edit
menu in Reader, select Preferences, and then select Web Capture. In the Open Web Links dropdown list, select either In Acrobat or In Web Browser, and then click OK.
• When selecting the page(s) to print, be sure to use the file page number shown at the bottom of
your computer screen, not the printed page number, if they are different.
Tungsten™ E2 Handheld xix
®
Reader®:
®
Reader® instead of in your
What’s in this guide?
The info in this guide includes step-by-step instructions, links to cross-references, and sidebars.
Step-by-step instructions
Here you’ll find how-to information. Look for these cues in instructions:
Continued
Done
[
! ]
IMPORTANT
[ & ] OPTIONAL A step you might find useful.
NOTE
WINDOWS ONLY
MAC ONLY
Cue that means the procedure continues on the next page.
Cue that signals the end of the procedure. You’re done.
A step that you must follow; otherwise, you could experience an
error or even lose information.
Information that applies only in certain cases or that tells more about
a procedure step.
A procedure or text that applies to one platform only. In most cases,
if you see one heading, check the following or preceding sections for
the other. Sometimes there is no Mac counterpart for a Windows
procedure or text—this feature is not available to Mac users.
Links
Links appear as underlined words in sidebars and other places throughout this guide.
In this chapter Links on the first page of each chapter that send you to a specific section.
Related topics Links that send you to other topics in this guide to learn about more
things you can do with an application or feature.
Tungsten™ E2 Handheld xx
Sidebars
[ ! ]
Before You Begin
Things you must complete before you can do the steps described in a procedure or group of
procedures.
Tip
A suggestion on how to use a feature more fully; a shortcut; a pointer to a related feature.
Did You Know?
An interesting fact about the topic being described; may include a link to more information.
Key Term
»
A technical term related to the topic being described. The term may appear in this guide or only
on your handheld.
Tips & Tricks
A pointer to a website where you can obtain general information about your handheld and
learn the latest tips, tricks, and more.
Support
A pointer to a website where you can find help if you experience problems with a specific
feature or with your handheld.
Tungsten™ E2 Handheld xxi
CHAPTER 1
I
Setting Up Your Handheld and Your Computer
n this chapter
What’s in the box?
System requirements
Step 1: Charging your
handheld
Step 2: Turning on your
handheld for the first time
Step 3: Installing your
software
Step 4: Connecting your
handheld to your computer
Switching to another
desktop software application
Using user profiles
Related topics
Congratulations on the purchase of
your new Tungsten™ E2 handheld
from palmOne! You’re about to
discover so many things about your
handheld that will help you better
manage your life and have fun, too. As
you become more familiar with your
handheld, you’ll probably personalize
the settings and add applications to
make it uniquely yours.
While you’re likely to get years of
enjoyment from your handheld, it
takes only four easy steps to get up
and running.
Benefits
• Start using your handheld right away
• Establish a link between your
handheld and your computer
• Set up your handheld for optimal use
Tungsten™ E2 Handheld 1
CHAPTER 1 Setting Up Your Handheld and Your Computer
Key Term
»
Palm®Desktop software
The software that lets you
enter, update, review, and
synchronize information
on your computer.
What’s in the box?
USB sync cable
Flip cover
AC charger
Tungsten E2 handheld
from palmOne
Software installation
CD
System requirements
The installation CD contains Palm®Desktop software and other applications you need to set up
and use your handheld. To use Palm Desktop software, your desktop computer must meet these
requirements:
WINDOWS ONLY
• A PC with a Pentium II processor or later, and one of the following operating systems:
• Windows 2000 (requires administrator rights to install Palm Desktop software)
• Windows XP (requires administrator rights to install Palm Desktop software)
• Internet Explorer 5.0 or later
• 32 megabyte (MB) available RAM (64MB recommended)
Tungsten™ E2 Handheld 2
CHAPTER 1 Setting Up Your Handheld and Your Computer
• 170MB available hard disk space
• One available USB port
• USB sync cable (included with your handheld)
• CD or DVD drive for installing Palm Desktop software from the CD that came with your handheld
MAC ONLY
• Mac computer or compatible with a PowerPC processor
• Mac OS X, version 10.2 or 10.3 (requires administrator rights to install Palm Desktop software)
• 128MB total RAM
• 190MB available hard disk space
• Monitor that supports screen resolution of 800 X 600 or better
• One available USB port
• USB sync cable (included with your handheld)
• CD or DVD drive for installing Palm Desktop software from the CD that came with your handheld
Tungsten™ E2 Handheld 3
CHAPTER 1 Setting Up Your Handheld and Your Computer
[ ! ]
Before You Begin
If you’re upgrading from
another Palm Powered™
device, synchronize your
old handheld with your
old desktop software.
Tip
On a laptop computer, the
USB port may be located
on the side.
Tip
After the initial charge,
charge your handheld at
least half an hour every
day.
Step 1: Charging your handheld
0
1 Connect your handheld:
a. Plug the USB sync cable into
your handheld and into a USB
port on the back of your
computer.
b. Plug the AC charger into the
Multi-connector on your
handheld and into an outlet.
2 Charge your handheld for three hours. Be sure your handheld is fully charged
before going on to Step 2.
Done
Tungsten™ E2 Handheld 4
CHAPTER 1 Setting Up Your Handheld and Your Computer
What you should know about your handheld’s battery
While your handheld is charging, take a minute to learn about the battery:
• Whenever you see an alert on the screen warning you that the battery is low, recharge your
handheld. Also recharge your handheld if it doesn’t turn on when you press the power button.
NOTE
becomes drained to the point that you cannot turn on your handheld. When you recharge your
handheld, all your existing information should appear.
• Conserve battery life by doing any of the following:
• Adjust the screen brightness
• Reduc
• Prevent
•Stop music
• Respond to or cancel alerts
• Set the Bluetooth
• Minimiz
The memory on your handheld is designed to store your information even if the battery
.
e the Auto-off setting.
your handheld from turning on by accident.
or video playback when not in use.
promptly.
® functionality to off when not in use.
e use of the expansion card slot.
Tungsten™ E2 Handheld 5
CHAPTER 1 Setting Up Your Handheld and Your Computer
[ ! ]
Before You Begin
Be sure to fully charge
your handheld, as
described in the
preceding procedure.
Tip
After you set up your
handheld, review the
Quick Tour on your
handheld and take the
tutorial on the CD to learn
the basics.
Step 2: Turning on your handheld for the first time
0
1 Press the power button.
Power button
Stylus
2 Slide the stylus out of the slot.
3 Hold the stylus as you would hold a pen, and follow the onscreen instructions
to set up your handheld.
Done
Tungsten™ E2 Handheld 6
CHAPTER 1 Setting Up Your Handheld and Your Computer
Did You Know?
When you upgrade,
there’s no need to delete
the old desktop software
first. When you install the
new Palm Desktop
software, all of your
information transfers
automatically to the new
software.
Did You Know?
IT managers can set up a
profile
install the same set of
information on several
handhelds.
if they want to
Step 3: Installing your software
0
1 Insert the CD into your computer.
NOTE
computer running Windows 2000/XP or Mac OS X.
You need administrator rights to install Palm Desktop software on a
2 WINDOWS ONLY
Follow the onscreen instructions. If you’re upgrading, select the username that
you assigned to your old handheld.
MAC ONLY
Double-click the CD icon, and then double-click palmOneSoftware.pkg.
Done
During installation, you’re asked to connect your computer to your
handheld if it is not already connected. See Step 4.
Tungsten™ E2 Handheld 7
CHAPTER 1 Setting Up Your Handheld and Your Computer
Tip
If the Select User dialog
box appears during
synchronization, select
the username of the
handheld you want to
synchronize, and click OK.
Key Term
»
Third-party application
A software program that
runs on a Palm Powered
device, but is not created
or supported by
palmOne, Inc.
Tip
If you have problems with
your new handheld after
you synchronize, you
may need to update your
third-party applications.
Step 4: Connecting your handheld to your computer
During installation, you connect your handheld to your computer if it is not already connected,
and you s
in one place (your handheld or computer) is automatically updated in the other.
[
! ]
once a day so that you always have an up-to-date backup copy of this info on your computer.
0
ynchronize for the first time. Synchronizing simply means that any information you enter
IMPORTANT
Be sure to synchronize the info in your handheld’s program memory at least
1 [ & ] OPTIONAL Connect your
handheld to your computer:
a. Plug the USB sync cable into a
USB port on the back of your
computer.
b. Plug the cable into your
handheld.
Continued
Tungsten™ E2 Handheld 8
CHAPTER 1 Setting Up Your Handheld and Your Computer
2 [ & ] OPTIONAL Press the power button to turn on your handheld if it is not
already on.
3 Continue with the onscreen instructions. Synchronize your handheld with your
computer by pressing the sync button on the USB sync cable.
Done
Tungsten™ E2 Handheld 9
CHAPTER 1 Setting Up Your Handheld and Your Computer
[ ! ]
Before You Begin
You must have completed
CD installation and
chosen Palm Desktop
software as your desktop
application for
synchronization in order
to switch to Outlook. Note
that you can choose
Outlook as your
synchronization software
for Contacts, Calendar,
Tasks, and Memos during
CD installation.
Switching to another desktop software application
WINDOWS ONLY
During installation, you chose a desktop software application to synchronize with your handheld.
You may have chosen Palm Desktop software at that time. But if Microsoft Outlook already
contains all of your contacts, appointments, tasks, and notes, you can change your
synchronization method so that your handheld synchronizes with Outlook instead. You can also
change from Outlook to Palm Desktop software.
NOTE
Calendar, Tasks, and Memos is synchronized with info in Contacts, Calendar, Tasks, and Notes in
Outlook. You can also set up the VersaMail
such as photos and notes, is synchronized with Palm Desktop software.
0
If you choose to synchronize the info on your handheld with Outlook, info in Contacts,
®
application to synchronize with Outlook. Other info,
1 Insert the CD into your computer.
2 Select Change your synchronization method.
3 Follow the onscreen instructions for the desktop software you want to use.
Done
Tungsten™ E2 Handheld 10
CHAPTER 1 Setting Up Your Handheld and Your Computer
Using user profiles
[
! ]
IMPORTANT
an IT manager, you can skip this section.
Suppose your sales organization wants to distribute two dozen handhelds that all have a common
company phone list, a set of memos, and several key applications. A user profile can be created to
install this information before the handhelds are distributed to employees. When the employees
synchronize for the first time, this common information becomes part of their user-specific
information.
A user profile enables you to install the same information onto multiple handhelds before each
handheld is individualized with a unique username and user-specific information. A handheld that
has a user profile installed can be given to anyone, because the handheld is not yet identified by a
unique username. When the new user synchronizes for the first time, he or she gives the handheld
a unique username.
Only IT managers may need to use user profiles for their company. If you are not
NOTE
have never been synchronized or handhelds that have had their usernames and information
removed by a hard reset
Tungsten™ E2 Handheld 11
Handhelds that are synchronized with a user profile must be either new handhelds that
.
CHAPTER 1 Setting Up Your Handheld and Your Computer
Tip
Save time by importing to
quickly add information
to a profile.
Creating a user profile
WINDOWS ONLY
0
1 Open the New Profile screen:
a. Open Palm Desktop software.
b. From the Tools menu, select Users.
c. Click Profiles, and then click New.
2
Enter a unique name for the profile, and click OK twice.
3 Select the profile from the User
list, and create the info in
Palm Desktop software for the
profile.
Done
Tungsten™ E2 Handheld 12
CHAPTER 1 Setting Up Your Handheld and Your Computer
MAC ONLY
0
1
Open the New Profile screen:
a. Open Palm Desktop software.
b. From the User pop-up menu, select Edit Users.
c. Click New Profile.
2 Create the profile:
a. Enter a unique name for the profile, and click OK.
b. Close the Users window.
Continued
Tungsten™ E2 Handheld 13
CHAPTER 1 Setting Up Your Handheld and Your Computer
3 Select the profile from the User pop-up menu, and create the info in
Palm Desktop software for the profile.
4 Set the profile’s conduit settings:
a. From the HotSync
b. Select the conduit settings
Done
®
menu, select Conduit Settings.
Synchronizing with a user profile
WINDOWS ONLY
0
1 Begin synchronization:
a. Connect the USB sync cable to the USB port on the back of your computer,
and then insert the other end into the Multi-connector on your handheld.
b. Press the sync button on the USB sync cable.
Continued
for the profile.
Tungsten™ E2 Handheld 14
CHAPTER 1 Setting Up Your Handheld and Your Computer
2 Transfer the profile information:
a. Click Profiles.
b. Select the profile you want to
load on the handheld, and
click OK.
c. Click Yes.
Done
The next time you synchronize that handheld, Palm Desktop
software prompts you to assign a username to the handheld.
Tungsten™ E2 Handheld 15
CHAPTER 1 Setting Up Your Handheld and Your Computer
MAC ONLY
0
1 Begin synchronization:
a. Connect the USB sync cable to the USB port on the back of your computer,
and then insert the other end into the Multi-connector on your handheld.
b. Press the sync button on the USB sync cable.
2 Select the profile you want to
load on the handheld, and
click OK.
Done
The next time you synchronize that handheld, Palm Desktop
software prompts you to assign a username to the handheld.
Tungsten™ E2 Handheld 16
CHAPTER 1 Setting Up Your Handheld and Your Computer
Support
If you’re having problems
with setup or anything else
on your handheld, go to
www.palmOne.com/intl/
support.
Related topics
Click a link below to learn about these related topics:
Moving Info
Customizing
• Synchronizing your handheld with Palm Desktop software or Microsoft
Outlook on your computer
• Synchronizing wirelessly using Bluetooth technology on your handheld
• Using your company’s network to synchronize information
• Choosing whether or not to synchronize information for a specific
application
• Adding applications to your handheld
• Installing additional software from the CD
• Deleting applications from your handheld
• Viewing application information
• Adjusting the screen display
• Reducing the Auto-off setting
• Keeping your handheld from turning on accidentally
Common
Questions
Tungsten™ E2 Handheld 17
Answers to frequently asked questions about setup
CHAPTER 2
I
Your Handheld
n this chapter
What’s on my handheld?
What’s on the screen?
What software is on my
handheld?
What’s on the CD?
Related topics
Like a good personal assistant, your
handheld helps you keep track of your
schedule, your business and personal
contacts, your to-do list, even your
Microsoft Office and multimedia files.
Stay productive by carrying more of
your important files and documents.
Get connected with wireless access to
email, text messages, and the web.
Benefits
View digital photo and video albums
directly on your handheld, or insert an
expansion card (sold separately) to
listen to your favorite music. And don’t
worry about losing your information—
even if the battery drains completely,
the information stays in your
handheld’s memory. Simply recharge
to access it again.
• Carry more of your important
information, and work with it on the
go
• Save time and stay organized
• Travel light
• Never lose important information
• Stay in touch with wireless
connectivity
Tungsten™ E2 Handheld 18
CHAPTER 2 Your Handheld
What’s on my handheld?
Front
Screen
Input area
Calendar
Contacts
5-way navigator
Tasks
Note Pad
Quick Buttons
Screen Displays the applications and information on your handheld. The
screen is touch-sensitive.
Input area Lets you enter info with G
raffiti® 2 writing or open the onscreen
keyboard.
5-way navigator Helps you move around and select info to display on the screen.
Quick buttons Turn on your handheld and open Calendar, Contacts, Tasks, and Note
Pad.
Tungsten™ E2 Handheld 19
CHAPTER 2 Your Handheld
Key Term
»
IR Short for infrared.
Beaming uses infrared
technology to send
information between two
IR ports that are within a
few feet of each other.
Did You Know?
Beaming lets you quickly
share appointments,
addresses, phone
numbers, and more.
To p
IR port
Expansion
card slot
IR port Beams information between handhelds and other devices that have an
IR port.
Expansion card
slot
Lets you insert an expansion card (sold separately) to play music, back
up info, and add memory, applications, and accessories to your
handheld.
Stylus
Headphone
jack
Power button
Power button Turns your handheld on or off and lets you turn Keylock
on (if active).
Headphone jack Lets you connect standard 3.5mm headphones (sold separately) to
your handheld so you can listen to music and other audio applications.
Stylus Lets you enter information on your handheld. To use the stylus, slide it
out of the slot and hold it as you would a pen or pencil. Using your
fingertip instead of the stylus is OK, but don’t use your fingernail, a real
pen, or any other sharp object to touch the screen.
Tungsten™ E2 Handheld 20
CHAPTER 2 Your Handheld
Key Term
»
USB The type of
connector or cable that’s
commonly used to
connect accessories to a
computer.
Back
Bluetooth
(internal)
Speaker
Multiconnector
Reset
button
Speaker Lets you listen to alarms, game and system sounds, and music.
Reset button Resets your handheld
if it freezes (stops responding).
Multi-connector Lets you connect a sync cable (included) or a cradle (sold separately)
to your computer so you can synchronize
. Also lets you connect the
AC charger to your handheld so you can charge it.
®
radio
Bluetooth
(internal)
®
radio
Enables your handheld to connect with other devices (sold
separately) that use Bluetooth
® wireless technology.
Tungsten™ E2 Handheld 21
CHAPTER 2 Your Handheld
Tip
If you use another
application frequently,
customize the input area
to display that
application’s icon. Tap
and hold any of the four
large icons, and select the
new application you want
from the list. The new
application’s icon
replaces the icon you
tapped.
What’s on the screen?
Your handheld includes many features that make it easy to use. Among them are the input area
and the common elements that appear on the screen in each of the applications. Once you learn
how to use them in one application you can easily use them in all the others.
Input area
Tapping the icons in the input area does the following:
Clock icon
Home icon
Menu icon
Letter keyboard
Icon
Clock icon Displays the current time and date. The display closes automatically after
two seconds. See Setting the date and time
Settings for more information.
Brightness icon
Star icon
Find icon
Number keyboard
Icon
and Managing Clock
Brightness icon Opens the Adjust Display dialog box, where you can set the brightness of
your handheld’s display. See Adjusting the brightness
for instructions.
Home icon Displays Applications View, where you can open applications. See
O
pening applications for more information.
Menu icon Opens the menus, where you can select items that provide access to
other features. See Using menus
for more information.
Tungsten™ E2 Handheld 22
CHAPTER 2 Your Handheld
Key Term
»
Star icon Displays Favorites View, where you can open applications. See Opening
Slider The solid area on
the scroll bar. The slider
moves to indicate the
Find icon Opens the Find dialog box, where you can search for information. See
relative position within
the entry or list.
Letter keyboard
icon
Tip
You can also use the
5-way navigator to select
Number
keyboard icon
an item from a pick list
and to select some
command buttons.
Application controls
applications for more information.
F
inding information for more details.
Opens the alphabetic keyboard. See E
onscreen keyboard for details.
Opens the numeric keyboard. See E
ntering information with the
onscreen keyboard for details.
ntering information with the
Previous/next arrows
Command button
Previous/next
arrows
Scroll bar
Select the left and right arrows to view the previous and next entry; where
up and down arrows appear, select them to view the previous and next
Tips icon
Entry box
Pick list
Box
screens of information.
Scroll bar Drag the slider, or tap the top or bottom arrow, to scroll the display one line
at a time. To scroll to the previous screen, tap the scroll bar just above the
slider. To scroll to the next screen, tap the scroll bar just below the slider.
Tungsten™ E2 Handheld 23
CHAPTER 2 Your Handheld
Command
button
Tips icon Tap the Tips icon to view shortcuts and other useful information for the
Entry box Tap an entry box to open a dialog box where you can enter info for that field.
Pick list Select the arrow to display a list of choices, and then select an item in the
Box Check or uncheck a box to select or deselect it. When a box is checked, the
Select a button, such as OK, Cancel, or Details, to perform a command or to
open a dialog box. Command buttons appear at the bottom of dialog boxes
and application screens.
screen where the icon is located. When you have finished viewing the tip,
select Done.
list.
corresponding option is selected and active. When a box is unchecked, the
corresponding option is deselected and inactive.
Tungsten™ E2 Handheld 24
CHAPTER 2 Your Handheld
Tip
Can’t find some of these
applications? Tap the
category list in the upperright corner of
Applications View and
select All.
What software is on my handheld?
Your handheld comes with many applications preinstalled and ready to use.
0
Favorites Customize a list of your favorite applications and web pages so that you can
locate and open them quickly.
Calendar Manage your schedule from single entries, like lunch with a friend, to repeating
and extended events, like weekly meetings and holidays. Even color-code your
schedule by category.
Contacts Store names and addresses, phone numbers, email and website addresses—
even add a birthday alarm or a contact’s photo.
Documents To GoCreate, view, and edit Microsoft Word and Excel files, and view and manage
PowerPoint files, directly on your handheld.
Media View and organize photos and videos.
Bluetooth
Web Browse your favorite sites on the web using the built-in Bluetooth technology on
Ta s k s Stay on top of your to-do list. Enter things you need to do, prioritize them, set
®
Set up wireless connections to a mobile phone, network, or computer for sending
and receiving information.
your handheld.
alarms, and then monitor your deadlines.
Memos Capture information such as meeting notes, lists of books to read, movies to see,
recipes, and anything else you need to write down.
Note Pad Write on the screen in your own handwriting or draw a quick sketch.
Calculator Solve basic math calculations such as splitting restaurant bills and figuring tips.
Quick Tour Learn about your handheld and how to enter information.
Tungsten™ E2 Handheld 25
CHAPTER 2 Your Handheld
Expense Track business or travel expenses and print expense reports after you
synchronize.
HotSync
SMS Send and receive short text (SMS) messages using the built-in Bluetooth wireless
Prefs Customize your handheld’s sound levels, colors, security, and more.
Card Info View information about an expansion card seated in the expansion card slot.
World Clock Set the time in your home city and two other locations, and set an alarm to wake
®
Synchronize the info on your handheld with the info on your computer.
technology on your handheld.
you up.
What’s on the CD?
The Tungsten™ E2 software installation CD includes desktop software for your computer and
additional software for your handheld.
The desktop software lets you use your computer to view, enter, and manage info for many of the
applications on your handheld.
NOTE
your computer. When you synchronize, information entered on either your computer or your
handheld is instantly updated in the other location—no need to enter info twice. Synchronizing
also creates a backup copy of the info on your handheld on your computer.
You must install Palm
®
Desktop software in order to synchronize your handheld with
The additional software lets you do more things with your handheld. When you set up your
handheld you may install some (or all) of these applications. You can install any of the applications
at any time after you set up your handheld as well.
Tungsten™ E2 Handheld 26
CHAPTER 2 Your Handheld
The software installation CD includes titles such as the following:
0
0
Palm®Desktop software View, enter, manage, and back up info for Calendar, Contacts, Tasks,
Media, Memos, and Expense on your computer (Expense and Media
are Windows only). You can also view, manage, and back up info for
Note Pad. When you synchronize your handheld with your computer
this info is updated in both places. Palm Desktop software is installed
automatically during the initial CD installation process.
,
Quick Install
(Windows only)
Palm Desktop includes HotSync
®
Manager software, which allows you
to customize the settings for synchronization. You can access HotSync
Manager by selecting its icon in the task bar at the bottom of your
computer screen.
HotSync Manager
NOTE
During installation, you can choose to synchronize your
handheld with Microsoft Outlook on your computer (Windows only). If
you do, information in Contacts, Calendar, Tasks, and Memos is
synchronized with information in Contacts, Calendar, Tasks, and Notes
in Outlook. Information in Expense, Note Pad, and Media is still
synchronized with information in Expense, Note Pad, and Media in
Palm Desktop software.
Install applications and transfer files from your Windows computer to
your handheld or to an expansion card that is seated in the expansion
card slot for use on your handheld. Quick Install is installed
automatically when you synchronize during the initial CD installation
process.
Tungsten™ E2 Handheld 27
CHAPTER 2 Your Handheld
Tip
After you install an app
and discover how
valuable it is, be sure to
add it to Favorites
.
Did You Know?
You can categorize
applications. Some apps
are automatically
assigned to a category
when you install them;
others are assigned to the
Unfiled category. All apps
appear in the All category
of Applications
. Assign
an application to a
category in Applications
by selecting Category in
the App menu. Select the
pick list next to the
application’s name; then
select a category.
Send To Handheld droplet
(Mac only)
Install applications and transfer files from your Mac computer to your
handheld or to an expansion card that is seated in the expansion card
slot for use on your handheld. The Send To Handheld droplet is
installed automatically when you synchronize during the initial CD
installation process.
Documents To Go Includes companion desktop software that lets you move or copy
Microsoft Word, Excel, and PowerPoint files to your handheld, as well
as create and edit files.
VersaMail
®
Send, receive, and manage email messages wirelessly using the builtin Bluetooth technology on your handheld or by synchronizing with
your Windows computer.
AudiblePlayer Listen to newspapers, books, public radio, language instruction, and
more (Windows only; download requires Internet connection,
additional fees may apply).
RealPlayer
®
Carry music on expansion cards (sold separately), create playlists, and
listen to music on your handheld. This application has a companion
desktop application that you can install from the CD (Windows only).
Both Mac and Windows users can use RealPlayer on the handheld.
RealPlayer
application
®
desktop
Transfer MP3 music files from your computer to an expansion card
(sold separately), and copy music from your CDs to your computer.
This is the desktop companion for the music application on your
handheld (Windows only).
Windows Media Player/
Direct X
Work with the Media desktop application. These applications are
required for Media to prepare videos for playback on your handheld
(Windows only).
Tungsten™ E2 Handheld 28
CHAPTER 2 Your Handheld
QuickTime Works with the palmOne Media desktop application. Required to
prepare videos in certain formats for viewing on your handheld.
NOTE
QuickTime is included on the CD for Windows computers
only. For Mac computers, QuickTime is included in OS X.
Manual Install a version of the Getting Started guide on your handheld. On
Windows, you can also access the full Acrobat version (PDF) of Getting
Started from the Help menu of Palm Desktop software and from the
Start Programs menu of your Windows desktop. On a Mac, access
Getting Started from the Palm/Documentation folder.
Enterprise Software link Access the palmOne enterprise website, where you can download
WebSphere Micro Environment (to run Java [J2ME] on your
handheld), VPN connection software (additional fee required for
purchase), security and management tools, and more (download
requires Internet connection).
Handmark Solitaire Enjoy hours of entertainment with this solitaire game.
Addit™ Preview, try, and buy software for your handheld (Windows only and
web access required).
Adobe
for Palm OS
®
Reader®
®
View PDF files that are tailored to fit your handheld’s screen.
Power by Hand eReader Purchase and download eBooks from the web so you can read them
when you want, where you want.
Tu t o r i a l Learn to use the popular features of your handheld. The Tutorial
includes a tour of your handheld and step-by-step instructions. Access
it from the Discover your device screen on the software installation CD.
Tungsten™ E2 Handheld 29
CHAPTER 2 Your Handheld
Support
If you’re having problems
with your handheld, go to
www.palmOne.com/intl/
support.
Related topics
Click a link below to learn about these related topics:
Setup
Entering
Information
Moving
Around
Moving Info
Sharing
World Clock
Customizing
Installing the desktop software from the CD
• Entering information with Graffiti 2 characters and shortcuts
• Entering information with the onscreen letter and number keyboards
• Opening applications and using menus
• Finding information
• Synchronizing your handheld with your computer
• Installing additional software from the CD
• Beaming information and applications to other Palm Powered™ devices
• Sending information and applications to other Bluetooth devices by using
Bluetooth technology on your handheld
Viewing the current date and time
• Setting the current date and time
• Adjusting the brightness of the display
• Preventing your handheld from turning on by accident
Maintaining
Common
Questions
Tungsten™ E2 Handheld 30
• Caring for your handheld
• Resetting your handheld
Answers to frequently asked questions about your handheld
CHAPTER 3
I
Moving Around in Applications
n this chapter
Opening applications
Using the 5-way navigator
Using menus
Finding information
Related topics
Have you ever been to a new city and
felt a bit lost until you figured out that
the numbered streets run north/south
and the avenues run east/west?
Learning to move around on your
handheld is similar. Most Palm OS®
applications use the same set of
application controls. So once you learn
how to use these standard controls,
you’ll be driving all over town and you
won’t even need a map.
Benefits
• Find and open applications quickly
• Access extra features with menus
• Move around in applications with one
hand, using the 5-way navigator
• Locate information in any application
with the Find feature
Tungsten™ E2 Handheld 31
CHAPTER 3 Moving Around in Applications
Did You Know?
You can use a favorite
photo as the background
for your Favorites or
Applications View.
Opening applications
Your handheld lets you display two views to quickly see and open applications. Favorites lets you
create a list of the items you want to quickly access, while Applications displays all applications on
your handheld.
NOTE
example, the Photos & Videos entry in Favorites opens the Media application, which is listed as
Media in Applications View. The application icons are similar in both Favorites and Applications.
Using Favorites
Favorites View can include applications and links to the web. Certain items are included in
Favorites by default, but you can customize the list
To access an item from Favorites, tap Star and select from the list. Use the 5-way navigator or
tap the buttons in the upper-right corner of the screen to move to another page of favorites.
Some applications are listed differently in Favorites and Applications views. For
to contain any items you want.
Buttons
Star
Tungsten™ E2 Handheld 32
CHAPTER 3 Moving Around in Applications
Did You Know?
You can also open
applications using the
quick buttons
of your handheld.
on the front
Tip
When no item is selected,
press Right or Left on the
5-way
to scroll through
application categories.
Did You Know?
Applications View
displays an icon for
opening Favorites.
Favorites View contains
an entry for opening
Applications.
Using Applications
Applications View shows all of the applications on your handheld. Use the category pick list in the
upper-right corner of the screen to view applications by category or to see all applications.
To access an item from Applications, tap Home and select an icon.
Category pick list
Home
Switching between applications
You can switch between applications at any time. Just tap Home or Star and select an icon
from Applications or Favorites, or press a quick button. Your handheld automatically saves your
work in the current application and switches to the other application.
Tungsten™ E2 Handheld 33
CHAPTER 3 Moving Around in Applications
Tip
To remove the selection
highlight without making
a selection, scroll to the
first icon (in the upper-left
corner) and then press
Left on the 5-way, or enter
the Backspace character
using Graffiti
® 2 writing.
Tip
When an entire screen is
highlighted, only the top
and bottom borders
acquire the glow; the
right and left borders do
not show the highlight.
Using the 5-way navigator
The 5-way navigator lets you access information quickly with one hand and without the stylus. The
5-way does various things based on which type of screen is displayed. To use the 5-way, press Up,
Down, Right, Left, or Center.
Up
Left
Down
Moving around with the 5-way
On most screens, one item—a button, a list entry, or an entire screen—is highlighted by default.
Use the 5-way to move the highlight around to different items on the screen so that you can open
or activate them. To locate the highlight, look for the following.
NOTE
highlighted by the 5-way. You can locate the highlight on these items by looking for either the
glow or the reverse text described here.
Individual applications may contain application-specific elements that can also be
Center
Right
• These items acquire a glow around their border when
highlighted:
• An onscreen button (OK, Cancel, and so on)
• A pick list; this includes the category pick list in the
upper-right corner of many screens
• An entire screen, such as a full list of contacts or memos
• A check box
• Arrows in the title bar of screens such as a list of
memos or an email Inbox
Button with
highlight
Tungsten™ E2 Handheld 34
CHAPTER 3 Moving Around in Applications
Tip
You must use the stylus
to tap icons in the input
area.
• These items appear as text in reverse type (light text on a
dark background) when highlighted:
• An entry on a list screen
• A phone number, email address, or web link on a web
page or in a message
• When the highlight moves to a text entry field—a blank
line at which you enter text—it changes to a blinking
cursor. On some screens, you must tap with the stylus to
place a cursor at the beginning of a text field.
Moving around in Favorites View
Right or Left Displays the next or previous page of
favorites.
Up or Down Scrolls to the next favorite in the
corresponding direction.
Center Opens the selected item.
Tungsten™ E2 Handheld 35
CHAPTER 3 Moving Around in Applications
Moving around in Applications View
Up or Down Scrolls to display another screen of
application icons.
Right or Left Scrolls to the next or previous application
category.
Center Inserts the selection highlight. When the
selection highlight is present:
Up, Down, Right, or Left Scrolls to the next
item in the corresponding direction.
Center Opens the selected item.
Category
Moving around in list screens and entry screens
In list screens, use the 5-way to select and move between entries such as notes, memos, contacts,
or photos. In individual entry screens—such as a single photo or email message—use the 5-way to
move among the items on the screen or to move to another entry.
The behavior of the 5-way for list screens and entry screens varies among each application. Follow
the guidelines for moving around with the 5-way
each application, learning the specific behavior of the 5-way is easy.
for general tips; as you become familiar with
Tungsten™ E2 Handheld 36
CHAPTER 3 Moving Around in Applications
Moving around in dialog boxes
Dialog boxes appear when you select a button or option that requires you to provide additional
information. In dialog boxes, use the 5-way to select a button or to make a selection from items
such as boxes and pick lists.
Up, Down,
Right, or Left
Center • If highlight is on a box: Checks or
[
! ]
IMPORTANT
action or delete information.
Highlights the next item in the dialog box
(pick list, box, button) in the corresponding
direction.
Pick list
unchecks the box.
• If highlight is on a pick list: Opens the pick
list. When a pick list is open:
Up or Down Scrolls to the previous or
next entry.
Center Selects the highlighted entry.
• If highlight is on a button: Activates the
button, and then closes the dialog box.
Read dialog boxes carefully. Selecting a button such as OK or Yes may cancel an
Button
Box
Moving around in menus
After you open the menus you can use the 5-way to move between and to select menu items:
Up or Down Scrolls within the current menu list.
Right or Left Scrolls to the next or previous menu on the
menu bar.
Center Selects the highlighted menu item.
Tungsten™ E2 Handheld 37
CHAPTER 3 Moving Around in Applications
Tip
You can also open the
handheld menus by
tapping the application
title in the upper-left
corner of the screen.
When the menus are
open, you can use the
5-way to select menus
and menu items.
Using menus
Menus let you access additional features and settings. They are easy to use, and once you master
them in one application, you know how to use them in all your applications.
0
1 Open an application.
2
Tap Menu to open the menus.
.
Application
title
Menu
Menu
item
3 Select a menu title, and then select a menu item.
Done
Tungsten™ E2 Handheld 38
CHAPTER 3 Moving Around in Applications
C
C
Tip
Command mode is active
for just a few seconds, so
write the menu shortcut
or tap an icon on the
Command toolbar
quickly.
Using the Command stroke
Most menu items also have a menu shortcut, which is similar to the keyboard shortcuts used on
computers. The menu shortcut appears to the right of the menu item.
To use a menu shortcut, first write the Graffiti
or the full screen
, and then write the shortcut letter. For example, to select Paste from the Edit
®
2 Command stroke on the left side of the input area
menu, write the Command stroke, followed by the letter p. You do not have to open a menu to use
the command stroke.
ommand
stroke
NOTE
When you write the Command stroke, the Command toolbar appears. See the next
Menu items
Menu shortcuts
section for info on using the Command toolbar.
Using the Command toolbar
The Command toolbar displays different icons based on the active screen. For example, if you
have text selected, the icons might be Cut, Copy, and Paste. If no text is selected, the icons might
be Beam, Undo, and Delete.
To use the Command toolbar, write the Command stroke to display the Command toolbar, and
then tap an icon to select its command.
ommand
stroke
Cut
Tungsten™ E2 Handheld 39
UndoCopy Paste Beam Delete
CHAPTER 3 Moving Around in Applications
Tip
If you select text in an
application before you
tap Find, the selected text
automatically appears in
the Find dialog box.
Tip
Open an application
before you tap Find to
display results from that
application at the top of
the results list.
Tip
Want to stop searching?
Select Stop at any time
during a search. To
continue the search,
select Find More.
Finding information
You can use Find to locate any word or phrase in any application on your handheld.
Find locates any words that begin with the text you enter, and it is not case-sensitive. For example,
searching for “plane” finds “planet” but not “airplane.” Searching for “bell” also finds “Bell.”
0
1 Tap Fi n d .
2 Enter the text that you want to find, and then select OK.
3 Select the text that you want to review.
Done
Tungsten™ E2 Handheld 40
CHAPTER 3 Moving Around in Applications
Support
If you’re having problems
with your handheld, go to
www.palmOne.com/intl/
support.
Related topics
Click a link below to learn about these related topics:
Your
Handheld
Entering
Information
Sharing
Privacy
Categories
Synchronizing
• Locating the controls on your handheld
• Discovering the built-in software on your handheld and the additional
software on the CD
• Getting familiar with the input area and onscreen application controls
• Entering information with Graffiti 2 characters and shortcuts
• Entering contact information in other applications
• Beaming information and applications to other Palm Powered™ devices
• Sending information and applications to other Bluetooth
using Bluetooth technology on your handheld
Keeping information private by turning on security options
Creating categories and organizing your applications and information
• Adding and deleting applications on your handheld
®
devices by
• Viewing application information
Customizing
Maintaining
Common
Questions
Tungsten™ E2 Handheld 41
• Using a photo as the Applications View background
• Displaying Applications View in list format
Caring for your handheld
Answers to frequently asked questions about using your handheld and its
applications
CHAPTER 4
I
Entering Information on Your Handheld
n this chapter
How can I enter information
on my handheld?
Entering information with
Graffiti® 2 writing
Entering information with
the onscreen keyboard
Entering info from Contacts
into another application
Editing information
Related topics
Whether you’re scheduling a meeting
with your daughter’s teacher or adding
a new restaurant to your Contacts list,
you need to get that information into
your handheld. There are several ways
to do this.
You may find that you prefer one
method if you’re entering a small
amount of information, while another
works best for large amounts. Choose
the one that fits your situation.
Benefits
• Quickly enter important information
• Choose the method that works best
for your situation
Tungsten™ E2 Handheld 42
CHAPTER 4 Entering Information on Your Handheld
Tip
A blinking cursor on your
handheld screen
indicates where the
information you enter will
appear. Tap or use the
5-way to move the cursor
to the location you want.
In most cases, if you do
not see a blinking cursor,
you cannot enter
information on that
screen.
How can I enter information on my handheld?
•Graffiti® 2 writing
• The onscreen keyboar
• Phone Lookup
• Note Pad
• Purchase and use an accessory keyboard (sold separately)
The most popular methods are using Graffiti 2 writing and the onscreen keyboard.
NOTE
information between your handheld and your computer. Or you can send and receive information
from other devices using beaming
You can also enter information on your computer and move and manage the
d
or your handheld’s built-in Bluetooth® wireless technology.
Entering information with Graffiti® 2 writing
You can enter info directly on your handheld with Graffiti 2 writing. Graffiti 2 writing includes any
character you can type on a standard keyboard. Entering these characters on your handheld is
very similar to the way you naturally write letters, numbers, and symbols. But instead of using a
pen and paper, you use the stylus and the input area on your handheld. With only a few minutes of
practice, you can learn to use Graffiti 2 writing.
Writing in the Graffiti 2 input area
You can write Graffiti 2 characters in the input area, or you can turn on full-screen writing and
write anywhere on the screen.
In the input area, write lowercase letters, uppercase letters, and numbers in the sections shown. If
you write characters in the wrong area, they are not recognized correctly and an incorrect
character is written.
Tungsten™ E2 Handheld 43
CHAPTER 4 Entering Information on Your Handheld
Write letters here Write numbers here
Write capital letters across the middle
Using full-screen writing
When full-screen writing is turned on, you can write anywhere on the screen. When full-screen
writing is turned off, you must write character strokes in the Graffiti 2 input area for your handheld
to recognize them.
You can write letters or characters in the following areas:
Left side of the screen Write letters or characters that are assigned to the ABC input area.
Right side of the screen Write numbers or characters that are assigned to the 123 input area.
Middle of the screen straddling the imaginary dividing line between the left and right sides
Write uppercase letters.
NOTE
interpreted as a period character. Wait a second before you tap a button or move the cursor so that
the action is not interpreted as a period character.
Tungsten™ E2 Handheld 44
For a brief period of time after writing a character, a quick tap on the screen is
CHAPTER 4 Entering Information on Your Handheld
Wri
Did You Know?
Graffiti 2 writing
automatically capitalizes
the first letter of a
sentence or a new entry.
te capital or uppercase
letters in the middle
Write letters on
the left side
Write numerals on
the right side
Writing Graffiti 2 characters
0
1
Open an application you use to enter information, like Calendar.
2 Tap the screen where you want your character to appear.
3 Position the stylus in the correct part of the input area or in the correct part of
the screen if full-screen writing is on.
4 Write the characters exactly as shown in the tables that follow these steps. Be
sure to start each stroke at the heavy dot.
Continued
Tungsten™ E2 Handheld 45
CHAPTER 4 Entering Information on Your Handheld
Did You Know?
Graffiti 2 characters made
with two strokes are
recognized after the
second stroke. Make the
second stroke quickly
after the first so that the
correct character is
recognized.
Did You Know?
Write uppercase letters
the same way you write
lowercase ones. The only
difference is where you
write them.
5 Lift the stylus at the end of the stroke.
Done
Keys to success with Graffiti 2 writing
Keep these guidelines in mind when using Graffiti 2 writing:
• Write the characters exactly as shown in the following tables. Don’t write the dot. It’s only there
to show you where to begin writing the character.
When you lift the stylus from the screen, your handheld recognizes
the stroke immediately and prints the character at the insertion
point on the screen.
Tip
Your handheld has tables
displaying all of the
Graffiti 2 characters, short
cuts, and commands.
Customize your handheld
so you can display these
characters by drawing a
line from the bottom of
the screen to the top.
Tungsten™ E2 Handheld
• The Graffiti 2 writing area has two sections. Write lowercase letters on the left, numbers on the
right, and capital letters across the middle.
• Write at a natural speed, and do not write on a slant.
• Press firmly.
• Write large characters.
If you’re already familiar with Graffiti writing from an older Palm Powered™ device, Graffiti 2
writing will be easy to master. Characters are entered in exactly the same way, except for i, t, k,
and the number 4. These letters are now made with two strokes, just the way you would write
them if you were using a pen and paper.
Also, you no longer have to use the punctuation shift stroke for common punctuation like periods,
commas, or @. Just write these characters on the correct side of the input area and your handheld
immediately recognizes them.
46
CHAPTER 4 Entering Information on Your Handheld
Tip
You can select alternate
ways to write some
Graffiti 2 characters.
Choose the method that’s
most natural for you.
Graffiti 2 alphabet
0
Write lowercase letters on LEFT side,
and capital letters across MIDDLE of input area
Letter Stroke Letter Stroke Letter Stroke Letter Stroke
ABCD
EFGH
IJKL
MNO P
QRST
UVWX
YZ
Tungsten™ E2 Handheld 47
CHAPTER 4 Entering Information on Your Handheld
Graffiti 2 numbers
0
Write numbers on RIGHT side of input area
Number Stroke Number Stroke
01
23
45
67
89
Tungsten™ E2 Handheld 48
CHAPTER 4 Entering Information on Your Handheld
Graffiti 2 punctuation marks
0
Write these marks on LEFT side of input area
Mark Stroke Mark Stroke
Period
Ampersand
.
Comma
,
Apostrophe
‘
Space Quotation mark
Question mark
?
Exclamation
point
!
0
&
Carriage
return
At
@
“
Ta b
Tungsten™ E2 Handheld 49
CHAPTER 4 Entering Information on Your Handheld
Tip
Having trouble with the
plus sign or asterisk? Use
the punctuation shift first
and then make the
character.
0
Write these marks on RIGHT side of input area
Mark Stroke Mark Stroke
Period
.
Comma
,
Tilde
ñ
Backslash
\
Slash
/
Left
parenthesis
(
Dash
–
Right
parenthesis
)
Plus
+
Equal sign
=
Asterisk
*
Tungsten™ E2 Handheld 50
CHAPTER 4 Entering Information on Your Handheld
Tip
Get help writing any of
the Graffiti 2 characters in
most applications. Open
the Edit menu and select
Graffiti 2 Help.
Graffiti 2 accented characters
For accented characters, write the letter on the left side of the input area, and then write the accent
on the right side of the input area.
0
Write these marks on RIGHT side of input area
Accent Stroke Accent Stroke
Acute
á
Grave
à
Tilde
ã
Dieresis
ä
Circumflex
â
Ring
å
Tungsten™ E2 Handheld 51
CHAPTER 4 Entering Information on Your Handheld
Graffiti 2 gestures
0
Write gestures on LEFT side,
or across the middle of input area
Gesture Stroke Gesture Stroke
Cut Paste
Copy Undo
Tungsten™ E2 Handheld 52
CHAPTER 4 Entering Information on Your Handheld
Tip
If you accidentally enter
the Punctuation Shift
stroke, enter it again to
cancel it, or wait a
moment and it
automatically disappears.
Did You Know?
Writing two Punctuation
Shift strokes cancels the
automatic capitalization
of the first letter of a new
entry or sentence.
Writing Graffiti 2 symbols and other special characters
Symbols and other special characters can be written on either side of the input area, using the
Punctuation Shift stroke:
0
0
1
Enter the Punctuation Shift
stroke.
When Punctuation Shift is active,
an indicator appears in the lowerright corner of the screen.
Punctuation
shift indicator
2 Write the symbol or other special character shown in the table that follows this
procedure.
You can write a symbol or special character anywhere in the input area.
3 Enter another Punctuation Shift stroke to finish the character and to make it
appear more quickly.
Done
Tungsten™ E2 Handheld 53
Once the Punctuation Shift indicator disappears, you see the
character.
CHAPTER 4 Entering Information on Your Handheld
Tip
There may be a delay
after you write the Graffiti
2 strokes before the
symbol or special
character appears.
Graffiti 2 symbols and special characters
0
Write symbols on EITHER side of input area
Tungsten™ E2 Handheld 54
CHAPTER 4 Entering Information on Your Handheld
Writing Graffiti 2 ShortCuts
Graffiti 2 contains several ShortCuts to make entering common information easier. For example,
when you write the ShortCut stroke followed by dts, you automatically enter the current date and
time. You can also create your own ShortCuts
0
0
1 Write the ShortCut stroke .
This stroke appears at the
insertion point.
.
2 Write the ShortCut character from the table that follows this procedure.
You can write ShortCuts on the left side of the input area, or across the middle.
Done
Tungsten™ E2 Handheld 55
The ShortCut stroke is replaced by the text the character
represents.
CHAPTER 4 Entering Information on Your Handheld
Graffiti 2 ShortCuts
0
Write ShortCuts on LEFT side, or across MIDDLE of input area
Entry ShortCut Entry ShortCut
Date stamp ds Time stamp ts
Date/time stamp dts Meeting me
Breakfast br Lunch lu
Dinner di
Tungsten™ E2 Handheld 56
CHAPTER 4 Entering Information on Your Handheld
Key Term
»
Entry An item in an
application such as a
contact in Contacts or an
appointment in Calendar.
Entering information with the onscreen keyboard
You can use the onscreen keyboard in any application where you need to enter text, numbers, or
symbols on your handheld.
0
Tip
You can enter text
whenever you see a
blinking cursor on the
screen.
1
Open an entry:
a. Open an
b. Select an entry or select New.
application.
2 Tap one of the following to open
an onscreen keyboard:
ABC Opens the letter keyboard.
123 Opens the number
keyboard.
Continued
Letter keyboard
Number keyboard
Tungsten™ E2 Handheld 57
CHAPTER 4 Entering Information on Your Handheld
Tip
When a keyboard is open,
you can tap abc, 123, or
Int’l to open any of the
other keyboards.
3
Tap the characters to enter text, numbers, and symbols, and then select Done.
Tab
Caps lock
Caps shift
Letter keyboard
Number keyboard International keyboard
Done
Backspace
Return
Tungsten™ E2 Handheld 58
CHAPTER 4 Entering Information on Your Handheld
Entering info from Contacts into another application
Having lunch with someone whose info you have in Contacts? Use Phone Lookup to quickly enter
their name and primary contact info into the appointment you create in Calendar. This feature is
available in Calendar, Memos, Tasks, and Expense.
0
1 Open an entry:
a. Open an application
b. Select an entry or select New.
In Expense only: Select Details, and then select Attendees.
.
2 Add the contact from Phone Lookup:
a. Tap where you want to enter the contact.
b. Open the menus
c. Select Options, and then select Phone Lookup.
Continued
.
Tungsten™ E2 Handheld 59
CHAPTER 4 Entering Information on Your Handheld
Tip
You can also enter the
first few letters of the
contact’s name, and the
open Phone Lookup. The
first contact name
matching the letters you
entered is highlighted.
Cont’d.
d. Select the contact, and then select Add.
3 [ & ] OPTIONAL To add another contact, repeat step 2.
Done
The name and phone number of the contact are automatically
entered.
Tungsten™ E2 Handheld 60
CHAPTER 4 Entering Information on Your Handheld
Tip
Drag the cursor up or
down to select both text
and any final return
character or space. Drag
the cursor left or right to
select text only.
Editing information
Editing information on your handheld is similar to editing with word-processing applications on
your computer. Select the information, and then apply the correct command.
Selecting information
There are several ways to select information that you want to edit or delete.
Selecting text Place the cursor before or after the text you want to select, and drag
the cursor over all the text you want to select.
Selecting a word Tap twice on a word to select it.
Selecting a line Tap three times anywhere in a line to select it. This selects the final
return character or space as well as any text.
Tungsten™ E2 Handheld 61
CHAPTER 4 Entering Information on Your Handheld
Tip
There are even faster
ways to copy and paste
information:
• Use Graffiti 2 gestures
•Use the Graffiti 2
Command stroke and the
menu shortcut for cut,
copy, or paste (/X, /C, /P).
• Select the text, write the
command stroke, and
then tap the icon for cut
or copy from the
command toolbar that
appears.
Copying and pasting information
Copying and pasting information on your handheld is similar to editing with word-processing
applications on your computer.
0
.
1 Select the information you want to copy.
2 Copy the information:
a. Open the menus
b. Select Edit, and then select Copy.
.
3 Tap where you want to paste the information.
4 Select Edit, and then select Paste.
Done
Tungsten™ E2 Handheld 62
CHAPTER 4 Entering Information on Your Handheld
Tip
Delete information with
Graffiti 2 writing
the information, and then
draw a line from right to
left in the input area.
. Select
Deleting information
Delete all or part of an entry with the Cut command.
0
1 Select the information you want to delete.
2 Delete the information:
a. Open the menus
b. Select Edit, and then select Cut.
Done
.
Tungsten™ E2 Handheld 63
CHAPTER 4 Entering Information on Your Handheld
Support
If you’re having problems
entering information or with
anything else on your
handheld, go to
www.palmOne.com/intl/
support.
Related topics
Click a link below to learn about these related topics:
Moving
Sharing
Customizing
Common
Questions
Around • Opening applications
• Using menus
Beaming or sending information to another Palm Powered™ device
• Selecting alternate ways to write some Graffiti 2 characters
• Creating your own Graffiti 2 ShortCuts
Answers to frequently asked questions about entering information
Tungsten™ E2 Handheld 64
CHAPTER 5
I
Moving Info Between Your Handheld and Your Computer
n this chapter
Why synchronize
information?
Synchronizing with your
computer
Synchronizing over a
network
Customizing your
synchronization settings
Using Quick Install and the
Send To Handheld droplet
Entering information with
your computer
Importing information from
other applications
Installing the additional
software from the CD
You can use your handheld on its own
to look up phone numbers, enter
appointments, and so on. But you can
do much more with your handheld if
you synchronize it with your computer.
Synchronizing simply means that
information that has been entered or
updated in one place (your handheld or
your computer) is automatically
updated in the other. There’s no need
to enter information twice.
Benefits
• Quickly enter and update information
on your computer and your handheld
• Install applications
• Protect your information
• Send photos and videos to your
handheld from your desktop
computer
Removing applications
Related topics
Tungsten™ E2 Handheld 65
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
Tip
Use the Documents To Go
application on your
desktop to transfer
Microsoft Word,
PowerPoint, or Excel files
from your computer and
to your handheld during
synchronization. View
and edit them in the
Documents
on your handheld at your
convenience.
application
Why synchronize information?
Quickly enter and update information on your computer and handheld. Synchronizing updates
information both on your handheld and in Palm
example, you can quickly enter a contact list on your computer and then send it to your handheld
instead of reentering the information.
NOTE
Outlook on your computer (Windows only).
Install applications. With just a few clicks, you can use palmOne™ Quick Install
certain applications on your handheld or to install additional software.
During CD installation, you can choose to synchronize your handheld with Microsoft
®
Desktop software on your computer. For
to add files to
Tungsten™ E2 Handheld
Protect your information. Nothing is worse than losing important information. When you
synchronize information, you create a backup copy. If something happens to your handheld or
your computer, the information is not lost; one tap restores it in both places.
[
! ]
IMPORTANT
an up-to-date backup copy of important information.
Be sure to synchronize information at least once a day so that you always have
66
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
[ ! ]
Before You Begin
Complete the following:
•Perform initial
handheld setup.
• Install Palm
software and additional
software from the CD.
Key Term
»
Conduit The
synchronization software
that links an application
on your computer with
the same application on
your handheld.
®
Tip
You can synchronize your
handheld with your
computer wirelessly
using the built-in
Bluetooth
technology on your
handheld.
®
wireless
Desktop
What information is synchronized?
If you use the preset settings, information from all the following applications is transferred
between your handheld and Palm Desktop software each time you synchronize your handheld
with your computer:
NOTE
In addition, the preset settings back up system information from your handheld to your computer
and install add-on applications
If you’ve installed applications from the CD, these applications may also be included in the presets
for synchronization.
If you want to synchronize applications other than the ones using the preset settings, see the User
Guide on the web.
During CD installation, you can choose to synchronize your handheld with Microsoft Outlook on
your computer (Windows only). If you do, information in Contacts, Calendar, Tasks, and Memos is
synchronized with information in Outlook. Information in Expense, Note Pad, and Media is still
synchronized with information in Palm Desktop software. You can insert the CD at any time to
choose synchronization with Outlook if you did not do so during the initial installation.
NOTE
Information from Expense and VersaMail
from your computer to your handheld.
You can also set up the VersaMail
®
is synchronized on Windows computers only.
application to synchronize with Outlook.
Tungsten™ E2 Handheld
You can synchronize more than one handheld with your computer. For example, family members
can synchronize their handhelds with the same copy of Palm Desktop software. Just make sure
that each handheld has its own username; Palm Desktop software reads the username and
recognizes the handheld during synchronization. Loss of data may occur from sharing the same
username.
67
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
Key Term
»
HotSync®Te ch n ol o gy
that allows you to
synchronize the
information on your
handheld with the
information on your
computer.
Tip
If the Select User dialog
box appears during
synchronization, select
the username whose
information you want to
synchronize, and then
click OK.
Tip
If you need help with
synchronizing, see I can’t
synchronize my handheld
with my computer.
How to synchronize
You can synchronize your handheld with your computer in the following ways:
•
Wirelessly using Bluetooth® technology on your handheld
• Using the sync cable attached to your handheld and your computer
• Using your handheld’s infrared
• Connecting to your company’s network, either wirelessly or using a cable (Windows only)
[
! ]
IMPORTANT
IR port. If you followed the instructions to synchronize during initial setup
this requirement.
To synchronize, HotSync
installed Palm® Desktop software
HotSync Manager on your computer.
On a Windows computer, you know HotSync Manager is active when its icon appears in the
lower-right corner of your screen. If the icon is not there, turn it on by clicking Start, and then
selecting Programs. Navigate to the palmOne folder, and select HotSync Manager.
On a Windows computer, Palm Desktop software includes both palmOne™ Media, which you can
use to transfer photos and videos to your handheld, and palmOne Quick Install, which installs
applications (PRC or PDB) for use on your handheld when you synchronize.
The first time you synchronize, you must use the sync cable or your handheld’s
®
Manager must be active. HotSync Manager was installed when you
(IR) port
, you’ve already covered
; if you didn’t install Palm Desktop software, you don’t have
Tungsten™ E2 Handheld
NOTE
and install applications on your handheld when you synchronize.
When you transfer a file to your handheld through synchronization, the file, such as a video, may
be converted for best use on (optimized for) your handheld.
On a Mac computer, use the Send To Handheld droplet to transfer photos and videos
68
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
When would I use each method?
The method you use to move info onto your handheld depends on the type of info it is. Here are
the methods to use with the most common information types.
0
Information in Contacts, Calendar, Tasks, Memos, Note Pad
(Windows only: Expense, VersaMail) Use Palm Desktop or
Outlook (Windows) to enter information on your computer.
Synchronize to transfer the new or updated information on
your computer to your handheld.
Applications (PRC or PDB file) Use Quick Install from
within Palm Desktop (Windows) or drag the application to
the Send To Handheld droplet icon on your desktop (Mac),
and then synchronize to install the application on your
handheld.
Tungsten™ E2 Handheld
69
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
Did You Know?
When you transfer
photos and videos using
the desktop Media
application, the files may
be converted for viewing
on your handheld.
Word documents, Excel spreadsheets, PowerPoint
presentations Use the Documents To Go application on
your computer or the Documents application in
Palm Desktop software (Windows only). Synchronize to
transfer the files from your computer to your handheld.
Photos and videos Use the desktop Media application
from within Palm Desktop (Windows) or drag the files to the
Send To Handheld droplet icon on your desktop (Mac).
Synchronize to transfer the files from your computer to your
handheld.
Music (MP3) files Use the RealPlayer
®
desktop application
(Windows) to transfer the files to the Music folder on your
handheld’s expansion card, or drag the file to the Send To
Handheld droplet icon on your desktop (Mac), and then
synchronize to transfer the files from your computer to your
handheld.
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CHAPTER 5 Moving Info Between Your Handheld and Your Computer
Synchronizing with your computer
You can synchronize using a cable or your IR port.
Synchronizing with a cable
0
1 Connect the USB sync cable to
the USB port on your computer,
and then insert the other end into
your handheld.
Continued
Tungsten™ E2 Handheld 71
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
Tip
If you need help with
synchronizing, see I c
synchronize my handheld
with my computer.
Tip
If any problems occurred
during synchronization, a
message appears on your
computer screen asking if
you want to view the log.
View the HotSync log to
see what applications
were successfully
synchronized and
whether any problems
occurred during
synchronization. Go to
Applications on your
handheld and select
HotSync, and then select
Log; or click the HotSync
Manager icon on your
computer and then click
View Log.
an’t
2 Synchronize your handheld with
your computer:
a. Press the sync button on the
USB sync cable.
b. When synchronization is
complete, a message appears
at the top of your handheld
screen, and you can
disconnect your handheld
from the connector.
Done
Tungsten™ E2 Handheld 72
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
[ ! ]
Before You Begin
Your computer must have
an enabled IR port and
driver or have an IR
device attached to it.
Check your computer’s
documentation to see if it
supports IR
communication.
Synchronizing using the IR port
When you synchronize using your handheld’s IR port, you don’t need your cable. This is especially
useful if you travel with an IR-enabled laptop.
WINDOWS ONLY
0
1 Prepare your computer for IR synchronization:
a. Click the HotSync Manager icon in the taskbar in the lower-right corner of
your screen.
b. Make sure that Infrared is selected.
Continued
Tungsten™ E2 Handheld 73
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
Tip
You can continue to use
the sync cable even if
your computer is set up
for IR synchronization. If
you disconnect the cable
after selecting Infrared on
a Windows computer, be
sure to click the HotSync
Manager icon and select
Local USB before
reconnecting the cable.
2 Synchronize your handheld with
your computer:
a. Go to Applications
then select HotSync .
b. Tap Local.
c. Tap the pick list below the
HotSync icon and select IR to
a PC/Handheld.
d. Position the IR port of your
handheld within a few inches of the IR port of your computer.
e. Tap the HotSync icon on your handheld.
and
Tap pick list
HotSync icon
Done
When synchronization is complete, a message appears at the top
of your handheld screen. Be patient; synchronization may take up
to a few minutes.
Tungsten™ E2 Handheld 74
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
MAC ONLY
0
1 Prepare your computer for IR synchronization:
a. Double-click the HotSync Manager icon in the Palm folder.
b. In the HotSync Controls tab, select Enabled.
c. Click the Connection Settings tab.
d. Select the On check box next to IR port.
e. Close the HotSync Software Setup window.
Continued
Tungsten™ E2 Handheld 75
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
Did You Know?
You can continue to use
the sync cable even if
your computer is set up
for IR synchronization.
Tip
Mac To increase the
speed of cable
synchronization, turn off
the IR port when you’re
not using it to increase
the speed of cable
synchronization.
2 Synchronize your handheld with
your computer:
a. Go to Applications
select HotSync .
b. Select Local.
c. Tap the pick list below the
HotSync icon and select IR to
a PC/Handheld.
d. Position the IR port of your
handheld within a few inches of the IR port of your computer.
e. Tap the HotSync icon on your handheld.
and
HotSync icon
Tap pick list
Done
When synchronization is complete, a message appears at the top
of your handheld screen. Be patient; synchronization may take up
to a few minutes.
Tungsten™ E2 Handheld 76
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
[ ! ]
Before You Begin
The following setup must
be done before you can
synchronize over a
network:
• Your computer must
have TCP/IP installed.
•Your company’s
network system and its
remote access server
must support TCP/IP.
• You must have a
remote access account.
Check with your system
administrator for
assistance.
To synchronize by dialing
in to a network, you must
also have a mobile phone
(sold separately) that you
can use as a modem to
dial in to the network, or
an attachable modem
accessory (sold
separately).
Synchronizing over a network
WINDOWS ONLY
You can synchronize over your company’s network in one of three ways:
• By using your handheld’s built-in Bluetooth wireless technology to make a wireless connection
to a network
• By dialing in to a network
• By connecting to any computer on the network using a cable or your handheld’s IR port.
Use network synchronization if you are not close enough to your computer to synchronize directly
using a cable or the IR port.
[
! ]
IMPORTANT
communication. After that, you can synchronize over a network.
The first time you synchronize, you must use the cable or infrared
Synchronizing by dialing in to a network
0
1 Prepare your computer for network synchronization:
a. Turn on your computer.
b. Click the HotSync Manager icon in the taskbar in the lower-right corner of
your screen, and then select Network.
c. Click the HotSync Manager icon again, and then select Setup.
Continued
Tungsten™ E2 Handheld 77
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
Tip
Click TCP/IP Settings to
display the primary
settings for your
computer. Check that
these settings are correct
on your handheld by
selecting the HotSync
icon on the Applications
View, and then selecting
Primary PC Setup from
the Options menu. If the
settings do not match,
restart your computer
and synchronize your
handheld with your
computer using the cable
or IR port before
synchronizing by dialing
in to a network.
Cont’d.
d. Click the Network tab and make sure your username has a checkmark next to
it. If the checkmark is not there, check the box next to your username.
e. Click OK.
f. Tap the HotSync icon on your handheld to record your computer’s
network information on your handheld. You must use the cable or the IR port
for this synchronization.
Continued
Tungsten™ E2 Handheld 78
CHAPTER 5 Moving Info Between Your Handheld and Your Computer
2 Prepare your handheld for
network synchronization:
a. Go to Applications
HotSync .
b. Open the menus
c. Select Options, and then
select Modem Sync Prefs.
d. Select Network, and then
select OK.
Continued
and select
.
Tungsten™ E2 Handheld 79
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