Palm CNET1057NAAT2 - Centro Smartphone 64 MB, Centro User Manual

Sprint® Service

Palm® Centro™ Smart Device

www.sprint.com

© Sprint Nextel. All rights reserved. No
reproduction in whole or in part without prior
written approval. SPRINT and other trademarks
are trademarks of Sprint Nextel.

PN: 406-11134-01
v. 1.1

Intellectual Property Notices

© 2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm Desktop, Palm OS, Centro, Treo, VersaMail, and
the Palm and Treo logo are among the trademarks or registered trademarks owned by or licensed to Palm, Inc.
Documents To Go is a trademark or registered trademark of DataViz, Inc. Microsoft, Excel, PowerPoint, Outlook
and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. All other brand and product names are or may be trademarks of, and are used to
identify products or services of, their respective owners.

This product is protected by one or more of the following United States patents:
6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975;

6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780;
6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824;
6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638;
6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148;
6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824;
6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085;
6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091.
Patent pending.

This product also is licensed under United States patent 6,058,304.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of

such technology outside this product is prohibited without a license from Microsoft or an authorized Microsoft
subsidiary.

All rights reserved.
This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2007 ACCESS Co., Ltd.

and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in
Japan and in other countries except the United States of America. NetFront is a registered trademark of
NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this
software includes software modules developed by the Independent JPEG group.

Disclaimer and Limitation of Liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise
through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss
caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of
all important data on other media to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted
municipal waste. Palm products should be sent to a facility that properly recycles electrical and
electronic equipment. For information on environmental programs, visit:

www.palm.com/environment.

As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use
environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.
Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills
through evaluation and disposition for reuse and recycling.

Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle

or in the US

call 877-869-7256 for additional details and information about how you can help reduce electronic waste.

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Section 1: Setting Up Your Smart Device and Your Computer . . . . . . . . . . . . . . . . . . . . . 5

1A. Setting Up Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Your New Centro Smart Device by Palm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Making Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Creating Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

1C. Synchronizing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Why Connect My Device to My Computer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Upgrading From Another Palm OS® by ACCESS Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing the Desktop Synchronization Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Connecting Your Palm Centro™ Smart Device to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Synchronizing Information—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Section 2: Getting To Know Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . 39

2A. Moving Around on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Moving Around the Device Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Opening Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

2B. Using Your Device’s Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Opening the Phone Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

What Can I Do When I’m On a Call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Using Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Defining Favorite Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Customizing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Section 3: Using Sprint Power Vision and Other Wireless Connections . . . . . . . . . . 101

3A. Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Getting Started With Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Sprint Power Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Accessing Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Personalizing Your Service With On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Using Your Device’s Phone as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

3B. Using Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

What Email Applications Can I Use on My Smart Device? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using Sprint Mobile Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

The VersaMail® Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

3C. Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Creating and Sending Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Using Messaging to Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Using Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Using Sprint Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

3D. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Working With Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Working With Bookmarks and Saved Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Customizing Your Web Browser Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

3E. Using Bluetooth® Wireless Technology and Dial-Up Networking . . . . . . . . . . . . . . . . .169

Connecting to Devices With Bluetooth Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Using Your Device as a Wireless Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Section 4: Your Portable Media Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

4A. Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Customizing Your Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Viewing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Using Your Online Album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Viewing Pictures and Videos on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

4B. Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Sprint Music Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Transferring Music Files From Your Computer (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Transferring Music Files From Your Computer (Mac) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Transferring Music From a CD to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Listening to Music on Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

4C. Watching Sprint TVSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Accessing Streamed Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Viewing Streamed Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Section 5: Your Mobile Organizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

5A. Using Your Device’s Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

5B. Increasing Your Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Using the Documents Application to Work With Your Office Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Section 6: Managing Your Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 245

6A. Managing Files and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Viewing Application Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Sending Information Using Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256

Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Synchronizing Information—Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262

Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

6B. Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Setting System Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Adjusting the Display and Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Changing the Applications Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Customizing Device Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Optimizing Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Locking Your Device and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Using Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Purchasing Accessories for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Section 7: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

7A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301

Trouble Upgrading? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Resetting Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Making Room on Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330

Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .331

Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .333

Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

7B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .337

Section 8: Safety and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

8A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Bluetooth® Qualification Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Static Electricity, ESD, and Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

User’s Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

8B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .365

1

Welcome to Sprint

Sprint and Nextel have come together, offering you more choice and flexibility to do
whatever you want, whenever you want.

This full combination brings you access to more products, more services, and more of what
you need to do more of what you want.

Welcome and thank you for choosing Sprint.

2

How to Use This Guide

We know you’re eager to start using your device right away, and the sections of this guide
are designed to help you do just that.

䢇 Section 1: Setting Up Your Smart Device and Your Computer guides you through the

process of setting up your new Palm Centro™ Smart Device, your Sprint service, and
your computer.

䢇 Section 2: Getting To Know Your Palm Centro™ Smart Device shows you the basics of your

device and service with quick, easy-to-follow instructions. This section also describes
the features of your device’s phone and shows you how to use Sprint service features
such as voicemail, call waiting, and call forwarding.

䢇 Section 3: Using Sprint Power Vision and Other Wireless Connections shows you how to use

Sprint Power Vision features, including Web browsing, messaging, and email. It also
describes other types of wireless connections, such as Bluetooth® wireless technology.

䢇 Section 4: Your Portable Media Device shows you how to use your device’s camera—

including how to use the Sprint Picture Mail

SM

application—and how to transfer and

listen to music files on your device.

䢇 Section 5: Your Mobile Organizer guides you through the process of using the built-in,

full-featured, Palm OS® by ACCESS organizer, which gives you instant access to your
Contacts, Calendar, Tasks, Memos, Calculator, and more.

䢇 Section 6: Managing Your Information and Settings describes the tools for managing files

and applications and the preferences that enable you to customize your device.

䢇 Section 7: Resources answers frequently asked questions and shows you what to do if

something goes wrong. It also includes a helpful glossary of terms.

䢇 Section 8: Safety and Specifications outlines recommended safety and maintenance

guidelines and displays the technical specifications for your Centro device.

3

WARN ING:

Please refer to “Important Safety Information” on page 343 to learn
about information that helps you safely use your phone. Failure to read
and follow the Important Safety Information in this phone guide may
result in serious bodily injury, death, or property damage.

4

Section 1

Setting Up Your Smart Device

and Your Computer

6

Section 1A: Device Setup 7

Device Setup

Section 1A

Setting Up Your Palm Centro™ Smart Device

In This Section

⽧ What You Need

⽧ Your New Centro Smart Device by Palm

⽧ Inserting the Battery

⽧ Charging the Battery

8 Section 1A: Device Setup

What You Need

Your Palm Centro™ smart device box contains the following:

Hardware

䢇 Centro smart device.
䢇 Rechargeable battery.
䢇 AC charger.
䢇 USB sync cable.
䢇 Sprint charger adapter.

Software

䢇 Palm Software Installation CD (includes desktop synchronization software and links to

bonus software for your device).

You’ll also need the following items to complete the installation and activation:

䢇 An activated Sprint service plan.
䢇 A location with wireless coverage for your device.
䢇 An electrical outlet.
䢇 The computer with which you want to synchronize your personal information.

Documentation

䢇 Read This First setup poster.
䢇 Welcome to Sprint brochure.
䢇 Getting Started guide.
䢇 Setting Up Email booklet.
䢇 Experience Sprint Power Vision guide.
䢇 Terms & Conditions.
䢇 Warranty and Software License Agreement.

Section 1A: Device Setup 9

Device Setup

Your New Centro Smart Device by Palm

Your Device’s Features: Front View

1. Indicator Light provides the status of your device’s battery. Red indicates that your

device is charging and green indicates that your device is fully charged.

2. Earpiece serves as the speaker on your device when you are not using the

speakerphone feature or a headset.

1. Indicator
Light

3. 5-way
Navigator

4. Power/End

11. Talk

10. Phone

12. Side
Button

2. Earpiece

13. Volume
Button

6. Menu

9. Calendar

5. Applications

7. Messaging

8. Option

10 Section 1A: Device Setup

3. 5-way Navigator gives you one-handed access to moving around the device screen

and selecting options. See “Moving Around the Device Screen” on page 42 for
instructions.

4. Power/End turns the device’s phone on and off, wakes up and turns off the screen,

and hangs up calls.

5. Applications opens Applications view.

6. Menu opens the application menus.

7. Messaging opens the Messaging application.

8. Option activates the secondary function of a key or button. See “Using the Keyboard”

on page 46 for details.

9. Calendar opens the Calendar application.

10. Phone opens the Phone application.

11. Talk dials when a phone number is selected or entered, and answers an incoming

phone call.

12. Side Button records voice memos by default, and performs context-sensitive actions

when an application is open, such as playing or pausing MP3 files in the Pocket
Tunes™ application. You can also reassign this button to open your favorite
application.

13. Volume Button adjusts the earpiece, speaker, and ringer volume levels.

Section 1A: Device Setup 11

Device Setup

Your Device’s Features: Back View

14. Self-portrait Mirror enables you to take a picture of yourself.

15. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone

feature and other audio playback.

16. Battery Door slides down to provide access to the battery compartment.

17. Headset Jack enables you to connect a hands-free headset. Use only headsets that are

compatible with your device.

18. Sync Connector enables you to attach the USB sync cable to your device.

19. Charger Jack enables you to attach the AC charger to your device.

20. Microphone serves as the mouthpiece on your device’s phone.

23. Camera Lens 16. Battery Door

18. Sync
Connector

14. Self-portrait
Mirror

17. Headset
Jack

20. Microphone

15. Speaker

22. Infrared (IR) Port

21. Expansion Card Slot

19. Charger
Jack

12 Section 1A: Device Setup

21. Expansion Card Slot allows you to expand the capabilities of your device using a

microSD card. See “Using Expansion Cards” on page 269.

22. Infrared (IR) Port uses infrared technology to transmit information to and receive

information from other infrared-enabled devices that use compatible software.

23. Camera Lens enables you to take pictures using the built-in camera.

Your Device’s Features: Top View

24. Sound On turns on the ringer and all other sounds, including alarms and music, when

the Ringer switch is set to this position.

25. Ringer Switch controls the ringer setting. See “Setting System Sounds” on page 276

for details on changing the settings.

26. Sound Off silences the ringer and turns off all other sounds, including alarms and

music, when the Ringer switch is set to this position.

27. Stylus allows you to tap options on your device’s screen. To use the stylus, slide it out

of the slot and hold it as you would a pen or pencil.

Note:

Your device’s speaker includes a large magnet, so be sure to keep your
device away from credit cards or other items that could become
demagnetized.

24. Sound On

27. Stylus

25. Ringer Switch

26. Sound Off

Section 1A: Device Setup 13

Device Setup

Inserting the Battery

1. Gently press down on the Battery Door, and then slide the door downward to remove

it from your device.

2. Align the battery contacts with the contacts inside the device compartment.

3. Insert the battery into the compartment at a 45-degree angle, and then press it into

place.

4. Slide the battery door onto the back of the device until it clicks into place.

5. Follow the onscreen instructions to set up your device.

WARN ING:

Use only Sprint-approved or manufacturer-approved batteries and
chargers with your device. The failure to use a Sprint-approved or
manufacturer-approved battery and charger may increase the risk of
your device overheating, catching fire, or exploding, which may result in
serious bodily injury, death, or property damage.

Battery Contacts

Battery
Compartment
Device Contacts

Battery Door

14 Section 1A: Device Setup

Tip:

Buy an extra battery as a spare for long trips or heavy data use. Visit
go.palm.com/centro-sprint/ or www.sprint.com to purchase batteries
that are approved by Sprint and that are compatible with your device.

Section 1A: Device Setup 15

Device Setup

Charging the Battery

The battery comes with a sufficient charge to complete the setup process and activate your
phone. After activation, we recommend charging your device for three and a half hours to
give it a full charge. See “Maximizing Battery Life” on page 18 for tips on maximizing the
life of your device’s battery.

1. Plug the AC charger into a wall outlet.

2. Connect the charger cable to the charger jack on the bottom of the device. Make sure

the arrow on the connector is facing up, toward your device’s screen.

3. To confirm that your device is charging, check the indicator light.

䡲 Red indicates that your device is charging.
䡲 Green indicates that your device is fully charged.

If the battery is fully drained, it may take a few moments for the indicator light to turn on
while the battery is charging.

Indicator Light

16 Section 1A: Device Setup

The onscreen battery icon displays the power status:

䢇 Full battery : Battery is not connected to a wall outlet and is fully charged.

䢇 Partial battery : Battery is not connected to a wall outlet and has some power but is

not fully charged.

䢇 Almost-empty battery with red at the bottom : Battery needs to be charged

immediately.

䢇 Red lightning bolt : Battery is connected to a wall outlet and is charging.

䢇 Green lightning bolt : Battery is connected to a wall outlet and is fully charged.

Tip:

You can also charge your device by connecting it to your computer with
the sync cable. You can do this with or without using the charger cable
(see “Connecting Your Palm Centro™ Smart Device to Your Computer” on
page 34). Keep in mind that it takes longer to charge the battery using
the sync cable, and if your laptop isn’t plugged into a power source, it
can drain the laptop’s battery.

Note:

Your device’s indicator light blinks red when the battery needs to be
charged.

Tip:

To see exactly how much power is left in your battery, tap the onscreen
battery icon.

Section 1A: Device Setup 17

Device Setup

Using a Sprint Charger Adapter

If the connector on your Sprint-approved 1 Amp AC charger or vehicle charger doesn’t fit
into the connector on the bottom of your device, use the included Sprint charger adapter.

1. Plug the AC charger into a power source.

2. Connect the Sprint charger adapter to the charger

jack on bottom of the device.

3. Connect the charger cable to the Sprint charger

adapter.

4. Charge your device as described earlier.

Battery Life

Battery life depends on individual use. Consumption factors include signal strength,
speakerphone use, and use of wireless features.

If the battery drains to the point where your device doesn’t turn on, the device stores your
information safely until you recharge the battery. To avoid draining the battery, we
recommend that you charge and synchronize your device every day, especially if you use the
wireless features of your phone often.

WARN ING:

Use only with 1 Amp AC chargers distributed by Sprint for your device.
Using any unapproved AC charger may destroy the AC charger and cause
a fire.

Note:

Using your device’s phone reduces the battery life. You can extend the
battery life by turning off your device’s phone while using the organizer
features. In any case, regular charging is recommended for optimal
performance.

Sprint Charger

Adapter

18 Section 1A: Device Setup

Maximizing Battery Life

You can increase the life of your device’s battery by following a few easy guidelines.
Remember that battery life depends on how you use your device.

䢇 Charge your device whenever you’re at your desk, or charge it overnight each day. The

lithium-ion (Li-ion) battery has a much longer useful life when it is topped off
frequently, versus being charged after it is fully drained.

䢇 Your device’s wireless features (phone, email, messaging, Web, and any applications

that use a Sprint Power Vision connection, such as Sprint TV

sm

) and media features
(camera, media players, and games) consume more power than its organizer features. If
you spend a lot of time using the wireless and media features, keep an eye on the
battery icon and charge when necessary.

䢇 If you don’t plan to use the wireless features on your device for awhile, turn off your

phone (see “Turning Your Device’s Phone On and Off” on page 55). You can forward calls
to a different number or let all calls be picked up by voicemail (see “Call Forwarding” on
page 71).

䢇 As with any mobile phone, if you are in an area with no wireless coverage, your device

searches for a signal, which consumes power. If you cannot move to an area of better
coverage, you may want to temporarily turn off your phone. While your phone is off,
you can continue to use your device’s nonwireless features.

䢇 Turn down the screen brightness (see “Adjusting the Brightness” on page 278).
䢇 Decrease the settings in Power Preferences and turn off Beam Receive (see “Optimizing

Power Settings” on page 287).

䢇 Turn off the Bluetooth® feature if you are not using it (see “Connecting to a Bluetooth®

Hands-Free Device” on page 80).

䢇 Set the VersaMail AutoSync option to download messages at a scheduled time, rather

than as they arrive. See “Downloading New Email Messages Automatically” on
page 135.

Section 1A: Device Setup 19

Device Setup

Tip:

You can buy an extra battery as a spare for long airplane trips or periods of
heavy use. To purchase batteries that are compatible with your smart
device, go to go.palm.com/centro-sprint/ or www.sprint.com.

20 Section 1A: Device Setup

Section 1B: Setting Up Service 21

Setting Up Service

Section 1B

Setting Up Service

In This Section

⽧ Making Your First Call

⽧ Setting Up Your Voicemail

⽧ Creating Sprint Account Passwords

Setting up service on your new PalmCentro™ smart device is quick and easy. This section
walks you through the necessary steps to unlock your device, set up your voicemail,
establish passwords, and contact Sprint for assistance with your Sprint service.

22 Section 1B: Setting Up Service

Making Your First Call

Determining If Your Device’s Phone Is Already Activated

If you received your device in the mail or purchased it at a Sprint Store, it probably has
already been activated. All you need to do is unlock it.

If your phone is not activated, please call Sprint at 1-888-211-4727.

Unlocking Your Device

1. If the screen is off, press and release Power/End to wake up the screen.

2. Press Center on the 5-way to turn off Keyguard (see “Moving Around the

Device Screen” on page 42 for information on the 5-way ).

3. Enter your four-digit lock code. (For security purposes, the code is not visible as you

type.)

Note:

If you can’t recall your lock code, try using the last four digits of either
your Social Security number or your wireless phone number, or try 0000.
If that doesn’t work, call Sprint Customer Service at 1-888-211-4727.
See “Where to Learn More” on page 334 for other ways to get help from
Sprint if you are having trouble with your service.

Section 1B: Setting Up Service 23

Setting Up Service

Making a Call

1. Press Phone .

2. Press Center on the 5-way to turn off Keyguard

(see “Locking Your Keyboard (Keyguard)” on page 288 for
information on Keyguard).

3. Tap the onscreen Dial Pad or press the number keys on the

keyboard to enter the number you want to call.

4. Press Talk to dial.

5. After you finish the call, press Power/End to end the call.

Adjusting Call Volume

While a call is in progress, press the Volume button on the side of your device to adjust the
call volume.

䢇 To increase the volume, press the upper half of the Volume button.
䢇 To decrease the volume, press the lower half of the Vol ume button.

Volume Button

Side Button

24 Section 1B: Setting Up Service

What’s My Phone Number?

1. Make sure your phone is on (see “Turning Your

Device’s Phone On and Off” on page 55 for
information).

2. Press Phone .

3. Press Menu .

4. Select Options, and then select Phone Info.

Look Here for
You r P hon e
Number

Section 1B: Setting Up Service 25

Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your device’s phone are automatically transferred to your voicemail,
even if your phone is in use or turned off.

To set up your voicemail:

1. Press Phone .

2. Press and hold 1 or tap the Voicema il favorite on the Phone screen.

3. Follow the system prompts to:

䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether or not to activate Skip Pass Code (a feature that lets you access

your voicemail simply by pressing and holding 1, bypassing the need for you to
enter your password). If you do not activate Skip Pass Code, your device uses the
Voicemail Pass Code feature, which requires you to enter your password each time
you want to access your voicemail.

For more information about using your voicemail, see “Using Voicemail” on page 63.

Note:

If you are concerned about unauthorized access to your voicemail
account, we recommend that you use the Voicemail Pass Code.

26 Section 1B: Setting Up Service

Creating Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information,
your voicemail account, and your Sprint Power Vision account. To ensure that no one else
has access to your information, you need to create passwords to protect your privacy.

Account Username and Password

If you are the account owner, you will create an account username and password to use to
sign on to www.sprint.com

and to use when calling Sprint Customer Service. To create your

username and password, visit www.sprint.com

, click Need to register for access?, and
follow the online instructions. If you are not the account owner (if someone else pays for
your Sprint service), you can also get a sub-account password at www.sprint.com

.

Voicemail Password

You’ll create your voicemail password when you set up your voicemail. See “Setting Up Your
Voicemail” on page 25.

Sprint Power Vision Password

With your Centro device, you may elect to set up a Sprint Power Vision password. This
optional password can be used to authorize the purchase of Premium Services content and
to protect personal information on multi-phone accounts.

For more information or to change your passwords, sign on to www.sprint.com

or call

Sprint Customer Service at 1-888-211-4727.

Section 1C: Synchronizing 27

Synchronizing

Section 1C

Synchronizing Information

In This Section

⽧ Why Connect My Device to My Computer?

⽧ Upgrading From Another Palm OS® by ACCESS Device

⽧ Installing the Desktop Synchronization Software

⽧ Connecting Your Palm Centro™ Smart Device to Your Computer

⽧ Synchronizing Information—The Basics

28 Section 1C: Synchronizing

Why Connect My Device to My Computer?

You need to install the desktop software and connect the sync cable so that you can
synchronize the information on your computer with the information on your device. You
can use either Palm® Desktop software (included) or Microsoft Outlook for Windows (sold
separately) as your synchronization software.

Synchronization means you can enter or change information on your device or on your
computer and then synchronize to automatically update the information in both places.
There’s no need to enter the information twice. We strongly recommend that you
synchronize your device and your computer frequently to keep your information up-to-date
(and backed up) in both locations.

System Requirements

Windows computers

䢇 Windows XP Service Pack 2, Windows XP Media Center Edition, or Windows Vista

(32-bit version only)

䢇 32MB of available memory (RAM)
䢇 170MB of free hard disk space
䢇 CD drive
䢇 Available USB port

Mac computers

䢇 Mac OS X version 10.3 or later
䢇 128MB of total memory (RAM)
䢇 190MB of free hard disk space
䢇 CD drive
䢇 Available USB port

Section 1C: Synchronizing 29

Synchronizing

Upgrading From Another Palm OS® by ACCESS Device

You can transfer all compatible applications and information from your previous Palm OS
device to your new Palm Centro™ smart device. This includes your calendar events,
contacts, memos, and tasks, as well as your application settings and any compatible
third-party applications and files.

When you install Palm Desktop software, some third-party applications may be
quarantined because they are not compatible with the Palm OS software version 5.4.9 on
your new Centro device. Quarantined files are not installed on your device, nor are they
deleted; these files are placed in a new folder on your computer: C:\Program
Files\Palm\<device name>\PalmOS5 Incompatible Apps. (On some systems, Palm may be
replaced with palmOne or Handspring.)

1. Calculate how much space your applications and information occupy on your previous

Palm OS device:

䡲 Press the Applications icon, and then press Menu .
䡲 Select Info on the App menu.
䡲 At the bottom of the screen, select Size.

Note:

If you are setting up your first Palm OS® by ACCESS device, skip ahead to
“Connecting Your Palm Centro™ Smart Device to Your Computer” on
page 34.

Note:

Some third-party utilities allow you to back up your old device’s
information onto an expansion card and then transfer the information
to your Centro device. We do not recommend this method, because any
incompatible applications are also transferred.

30 Section 1C: Synchronizing

䡲 Look at the numbers on the Free Space line and subtract

the number on the left from the number on the right to
calculate the space used. For example, on the device
shown here, 22.4 - 17.5 = 4.9. This means that 4.9MB of
space is occupied on this device.

2. If the space occupied on your old device is 64MB or less, go to

step 3. If the space occupied is greater than 64MB, then do any
of the following to free up some space before you go to the
next step:

䡲 Delete any third-party applications that you no longer use.
䡲 Move large files, such as images, to an expansion card.
䡲 Move third-party applications to an expansion card.
䡲 Purge old information in applications such as Calendar (Date Book), Tasks (To Do),

and email. Refer to the documentation that came with your old device for
instructions on these items.

3. Synchronize your old device with your old desktop software to back up your

information one last time.

4. Connect your new smart device to your computer (see “Connecting Your

Palm Centro™ Smart Device to Your Computer” on page 34).

5. Install the new desktop synchronization software from the Palm Software Installation

CD (see “Installing the Desktop Synchronization Software” on page 32).

6. During the installation process, synchronize your new Centro device with your new

desktop synchronization software as instructed. When prompted, do the following:

䡲 Connect your new device to your computer (see “Connecting Your

Palm Centro™ Smart Device to Your Computer” on page 34).

Important:

Do not synchronize your new Centro smart device by Palm with any
previous versions of Palm Desktop software.

Section 1C: Synchronizing 31

Synchronizing

䡲 Indicate whether you want to sync all applications or only PIM (personal

information management) applications.

䡲 Select a device name for your new device; be sure to select the same name that

you used for your old device. (This is the name that appears in the User list in
Palm Desktop software.)

7. (Mac users only) If you have pictures on your old device, copy them from your old

device to an expansion card or beam them to your new Centro device.

8. If you plan to continue using your old device, perform a hard reset to remove its

associated device name. (See the documentation that came with your old device for
instructions on performing a hard reset.) Each device you synchronize with your
computer must have a unique name. The next time you synchronize your old device
with your computer, be sure to assign it a new name.

If any third-party applications are quarantined during the installation, do not manually
install any of the quarantined files. Contact the third-party developer for software updates
and information about compatibility with your new device.

32 Section 1C: Synchronizing

Installing the Desktop Synchronization Software

Even if you already own a Palm OS® by ACCESS device and have installed a previous version
of the desktop software, you must install the software from the Palm Software Installation
CD that comes with your Centro smart device by Palm.

Installing the Desktop Software on a Windows or Mac Computer

1. Close any applications that are currently running on your computer, including those

that are minimized. Your computer must have all its resources available to install the
software.

2. Insert the Palm Software Installation CD into the CD drive on your computer.

3. If you are installing the software on a Mac, double-click the CD icon on the desktop,

and then double-click the PalmSoftware.pkg icon.

Note:

If you are installing the software on a computer at work, make sure your
company allows you to install new software. Contact your company’s IT
department for help.

Section 1C: Synchronizing 33

Synchronizing

4. When the installation wizard opens, follow the onscreen instructions. Please note

these important points about the installation process:

䡲 (Windows only) You can choose which desktop software you want to use for

synchronization: Palm Desktop software or Microsoft Outlook. (Microsoft Outlook
desktop software sold separately. Microsoft Outlook synchronization conduit
included.)

䡲 When the install process prompts you to connect your device to your computer, go

to “Connecting Your Palm Centro™ Smart Device to Your Computer” on page 34.

Note:

If you use Microsoft Outlook as your desktop email application, select
Microsoft Outlook as your desktop synchronization software. If you
select Microsoft Outlook, Palm Desktop software is still installed on your
computer. When you enter information on your computer, be sure to
enter your information in Microsoft Outlook, not in Palm Desktop
software.

Tip:

If you want to sync information with applications other than
Palm Desktop or Microsoft Outlook, you need to purchase additional
third-party sync software. This sync software is sometimes called a
conduit.

34 Section 1C: Synchronizing

Connecting Your Palm Centro™ Smart Device to Your Computer

1. Plug the AC charger into a wall outlet.

2. Plug the USB sync cable into an available USB port or a powered USB hub on your

computer.

3. With the sync button facing up, connect the sync cable to the bottom of your device.

Do not press the sync button until you are instructed to do so.

4. Connect the charger cable to the charger jack.

You are now ready to synchronize. Go to “Synchronizing Information—The Basics” on the
next page.

Sync Button

Sync Cable

Charger
Cable

Section 1C: Synchronizing 35

Synchronizing

Synchronizing Information—The Basics

Synchronizing means that information that is entered or updated in one place (your device
or your computer) is automatically updated in the other, so there’s no need to enter the
information twice. We strongly recommend that you synchronize your Centro device with
your computer or corporate server frequently to keep your information up-to-date (and
backed up) in both locations.

Information from all the following applications is updated by default each time you
synchronize your device with your desktop software:

Important:

To sync your information, you must install the software from the Palm
Software Installation CD that came with your Centro smart device
by Palm—even if you sync with Outlook or another third-party
application. See “Installing the Desktop Synchronization Software” on
page 32 for instructions.

Tip:

You can also set up the VersaMail® application to synchronize email on
your device with email on your computer. See the VersaMail application
User Guide located on your Palm Software Installation CD, or visit
go.palm.com/centro-sprint/ for more information.

36 Section 1C: Synchronizing

How each application syncs depends on your computer type and the desktop software you
are using, as follows:

1. Connect your Centro device to your computer as described in “Connecting Your

Palm Centro™ Smart Device to Your Computer” on page 34.

Computer Desktop What Syncs and Where

Windows Outlook

䢇 Calendar, Contacts, Memos, and

Tasks sync with Outlook.

䢇 Pics&Videos syncs with

Palm Desktop software.

Windows Palm Desktop software All applications sync with

Palm Desktop.

Mac Palm Desktop software All applications sync with

Palm Desktop.

Tip:

You can download a trial version of Microsoft Outlook and learn about
discount offers by visiting: go.palm.com/centro-sprint/.

Tip:

For information on locating your pictures and videos on your computer,
see “Viewing Pictures and Videos on Your Computer” on page 194.

Note:

If you’re performing initial setup, your device should already be
connected to your computer.

Section 1C: Synchronizing 37

Synchronizing

2. Press the sync button on the sync cable.

A message indicates that synchronization is in progress.

3. Wait for a message that indicates that the process is complete before you disconnect

the sync cable.

If you’re finishing your initial setup, you now have the option to install bonus software from

go.palm.com/centro-sprint/

. If you choose to install some of the bonus software, you need
to sync again to install the software on your device. To install bonus software later, see
“Installing Applications” on page 249.

Tip:

If you have any problems synchronizing, see “Synchronization” on
page 311 for troubleshooting suggestions.

Note:

For more synchronization options, including customizing which
applications sync, see “Synchronizing Information—Advanced” on
page 262.

Sync Button

38

Section 2

Getting To Know Your

Palm Centro™ Smart Device

40

Section 2A: Moving Around 41

Moving Around

Section 2A

Moving Around on Your Smart Device

In This Section

⽧ Moving Around the Device Screen

⽧ Using the Keyboard

⽧ Opening Applications

42 Section 2A: Moving Around

Moving Around the Device Screen

To move around the screen on your Palm Centro™ smart device, you can use the 5-way
navigator for one-handed navigation, or you can tap items on the screen with the

stylus. With use, you can find your own favorite way to scroll, highlight, and select menu
items.

The 5-way includes Right , Left , Up , Down , and Center buttons.

Scrolling Through Screens

As on a computer, you scroll on the Centro device to move from field to field or page to
page, or in some cases to highlight an item or option in a list.

Note:

Some third-party applications may not work with the 5-way, and you
must use the stylus instead. In this guide, arrow icons are used to
indicate directions on the 5-way. These arrows are different from any
onscreen scroll arrows or pick-list arrows.

Left

Right

Center

Up

Down

Section 2A: Moving Around 43

Moving Around

The behavior of the 5-way for list screens and entry screens varies by application. Here
are some general scrolling tips that apply to most applications:

䢇 Press Right , Left , Up , and Down on the 5-way to move to the next field,

button, or action in that direction.

䢇 In list screens, press and hold Up or Down to scroll one screen at a time.
䢇 Press Option and Up or Down to scroll to the

next page of information within the current record (see
“Using the Keyboard” on page 46).

䢇 When inside a text field, press Right or Left to scroll

to the next character or word, and press Up or
Down to scroll between lines.

You can also scroll using the stylus. Tap an onscreen scroll
arrow, or drag the slider of an onscreen scroll bar.

Highlighting and Selecting Items

On most screens, one item—a button, a list entry, or a check
box—is highlighted by default. The highlight identifies which item is affected by your next

action. Use the 5-way to move the highlight from one item to another before opening
or selecting it.

The highlight can take one of two forms, depending on what is highlighted:

䢇 Border glow: When an onscreen button (OK, Cancel, etc.) or pick list

is highlighted, the button acquires a glow around its border.

䢇 Colored background: When a phone number, text, an email

address, or a Web link is highlighted, the item appears as white text
against a colored background.

After highlighting an item, you can select or activate it by pressing Center or by tapping
the item with the stylus.

Scroll Arrows

Scroll Bar

44 Section 2A: Moving Around

Highlighting Text

You can use the stylus to highlight text on the screen.

䢇 Tap and drag the stylus across the text you want to highlight.
䢇 To highlight a word, double-tap it.
䢇 To highlight a paragraph, triple-tap it.

Accessing Command Buttons

In most applications, command buttons such as New, OK, and Details appear at the bottom
of the screen. In many cases, you can jump directly to these buttons instead of scrolling to

them. The 5-way controls vary according to the application, but here are some general
rules that apply to most applications:

䢇 From a list screen, such as the Contacts list or Memos list, press Right or Down to

jump to the first button.

䢇 From a screen where you create or edit entries, such as Edit Contacts, press Center

to jump to the first button.

䢇 From a dialog box, such as Edit Categories, press Up , Down , Right , or Left to

scroll to the buttons.

Selecting Menu Items

Many applications have menus to provide access to additional
features. These menus are usually hidden from view, but they

appear when you press Menu . To get the most out of your
device, it’s a good idea to familiarize yourself with the additional
features available through the various application menus.

1. Press Menu to open an application’s menus.

2. Press Right and Left to switch between menus.

3. Press Up and Down to highlight a menu item.

Menu Shortcut

Section 2A: Moving Around 45

Moving Around

4. Press Center to select the menu item, or press Menu to close the menus and

cancel your selection.

Selecting Options in a Pick List

A range of options is often presented in a type of menu called a pick list, which can be
identified by a downward-pointing arrow. Pick lists are different from the application
menus previously described. The application menus give you access to additional features,
and pick lists enable you to select the contents for a particular field.

You can select an option from a pick list with the 5-way or the stylus:

䢇 Use the 5-way to highlight the pick list, and then press Center to display the

items in the list. Press Up and Down to highlight the item you want, and then
press Center to select the highlighted item. To exit the pick list without making a
selection, press Left or Right .

䢇 Use your stylus to tap the pick list, and then tap the item you want from the list. To exit

the pick list without making a selection, tap outside the list.

Tip:

Most menu items have menu shortcuts listed in the menu. To use a
menu shortcut, press Menu plus the shortcut letter. You don’t have to
see the menu item to use the menu shortcut. For example, when you’re
in Calendar, you can press Menu + N to create a new event.

46 Section 2A: Moving Around

Using the Keyboard

When using the keyboard, most people find it easiest to hold the device with two hands
and use the tips of both thumbs to press the keys.

The Backspace, Return, Space, and Shift keys, as well as the letter keys, work in the same
way as do those found on any computer keyboard. In addition, your device offers several
special function keys.

Option

Shift/Find

AltSpace

Backspace

Return

Backlight

Menu

Section 2A: Moving Around 47

Moving Around

Key Function
Option When pressed in conjunction with a second key, gives that key

an alternate function. For example:

䢇 Option + <any lettered key> enters the symbol or number

displayed at the top of the key.

䢇 Option + <any quick button> opens a secondary application

(see “Using the Quick Buttons” on page 51).

䢇 Option + Shift/Find opens the Find feature (see “Using

Find” on page 248).

䢇 Option + Menu dims the device screen.

Alt When pressed in conjunction with a second key, displays a

variety of alternate characters that can be entered using that
key. See “Entering Other Symbols and Accented Characters” on
page 49 for details.

Menu Opens application menus. See “Selecting Menu Items” on

page 44 for details.

Tip:

The Centro smart device by Palm includes a keyboard backlight that
turns on and off when the screen turns on or off. Press Option + P to
adjust screen and keyboard backlight brightness. You can also set the
backlight to dim or turn off when an active call lasts longer than a
specified period of time. See “Optimizing Power Settings” on page 287
to adjust the automatic shut-off and dimming intervals.

48 Section 2A: Moving Around

Entering Lowercase and Uppercase Letters

䢇 To enter lowercase letters, press the desired keys.
䢇 To enter an uppercase letter, press Shift/Find , and then press a letter key. You don’t

need to press and hold Shift/Find while entering uppercase letters. When Shift is
active, an up arrow appears in the lower-right corner of the screen.

䢇 To turn Caps Lock on, press Shift/Find twice. To turn it off, press Shift/Find once.

When Caps Lock is on, an underlined up arrow appears in the lower-right corner of
the screen.

Entering Numbers, Punctuation, and Symbols

Numbers, punctuation, and symbols appear above the letters on
the keys. To enter these characters, do one of the following:

䢇 Press Option , and then press the key with the desired

character shown above the letter. You don’t need to press and
hold Option while pressing the second key. When Option is active, the symbol

appears in the lower-right corner of the screen.

䢇 To turn Option Lock on, press Option twice. To turn it off, press Option once.

When Option Lock is on, the symbol appears in the lower-right corner of the screen.

Tip:

Some application views automatically default to Option Lock, such as
the Dial Pad view of the Phone application, or the Calculator. In this case,
you do not need to press Option to enter numbers.

Letter

Symbol

Section 2A: Moving Around 49

Moving Around

Entering Other Symbols and Accented Characters

Symbols and accented characters that do not appear on the keyboard are sometimes called

alternate characters because you use the Alt key to enter them.

1. Enter the character that corresponds to the symbol or accented character you want.

(See the table on the next page.)

2. Press Alt .

3. Press Up , Down , Right , or Left to highlight the desired character.

4. Press Center to insert the character.

Tip:

To see a list of additional alternate characters, position the cursor at the
beginning of the line or after a space, and then press Alt. The alternate
characters are grouped by their similarity to the base key. For example,
the alternate characters available for the e key are é, è, ë, and ê.

50 Section 2A: Moving Around

Symbols and Accented Characters

Press …

Then press to select …

Press …

Then press to select …

a á à ä â ã å æ S

ß Š §
A Á À Ä Â Ã Å Æ t or T ™
b or B ß u ú ù ü û
c ç ¢ © U Ù Ú Ü Û
C Ç ¢ © x or X × ¤
e è é ë ê y ý ÿ
E È É Ë Ê Y Ý Ÿ
i ì í ï î 0 1 2 3 4 5 6

7 8 9 . , ‘ “ @
+ - * / # ( or )

; _ • \ % =

°

÷ £ ¥ ¢ [ ]

{ } < > « » © ® ™ ^ Ø |

I Ì Í Ï Î

l or L £ ! ¡
nñ ?¿
N Ñ : ; :-) :-( ;-)
o

ò ó ö ô

œ õ $ £ ¥ ¢

O Ò Ó Ö Ô Œ Õ
p or P ¶
r or R ®
s

ß š

Section 2A: Moving Around 51

Moving Around

Opening Applications

When you open an application using either a quick button or Applications view, you
automatically close the application you were previously using.

Using the Quick Buttons

The front of the Centro device has three buttons that you can use to open applications. The
fourth button opens Applications view, which allows you to open all the applications on
your device (see “Using Applications View” on page 52).

Each of the three application quick buttons can be used to open two applications. To open a
button’s primary application—as indicated by the graphic on the button—simply press the

button. To open a button’s secondary application, press Option , and then press the
quick button.

Note:

Pressing any of the quick buttons or the Applications button
automatically wakes up your device screen. See “Waking Up the Screen”
on page 54.

Button Primary Application Secondary Application

Phone

+ Web

Calendar

+ World Clock

Messaging

+ Email

Phone

Calendar

Messaging

Applications

52 Section 2A: Moving Around

Using Applications View

You can access all available applications through Applications view.

1. Press Applications .

2. Use the 5-way to highlight the application you want to

open.

3. Press Center to open the selected application.

In Applications view, you can also do any of the following:

䢇 Press Applications repeatedly to cycle through various

categories of applications. See “Changing the Applications Settings” on page 281 for
more information on categories.

䢇 Enter the first few letters of the application’s name to highlight it. For example, if you

enter “p,” it highlights Phone; if you then enter “r,” it highlights Prefs. If you pause and
then enter “r,” it highlights the first application that starts with “r.”

Tip:

You can also customize the buttons. See “Customizing Device Buttons”
on page 283 for details.

Tip:

You can also press and hold Applications from any screen on your device
to select from a list of your most recently used applications.

Section 2B: Phone Features 53

Phone Features

Section 2B

Using Your Device’s Phone Features

In This Section

⽧ Turning Your Device On and Off

⽧ Opening the Phone Application

⽧ Making Calls

⽧ Receiving Calls

⽧ Using Voicemail

⽧ What Can I Do When I’m On a Call?

⽧ Using Sprint Voice Command

⽧ Defining Favorite Buttons

⽧ Using a Phone Headset

⽧ Customizing Phone Settings

⽧ Controlling Your Roaming Experience

⽧ Checking Signal Strength and Phone Status

54 Section 2B: Phone Features

Turning Your Device On and Off

You can turn on your device screen and your phone independently. For example, the device
screen can be off while the phone is on, or the device screen can be on while the phone is
off. You can also have both the device screen and the phone turned on or off at the same
time.

Waking Up the Screen

When your device screen is off, you need to wake up the screen.

1. Press and release Power/End to wake up the screen.

2. Press Center to turn off Keyguard. For more information about turning Keyguard

on and off, see “Locking Your Keyboard (Keyguard)” on page 288.

3. Press and release Power/End to turn off the screen.

Note:

Throughout this guide the term device is used to describe your
Palm Centro™ smart device and its physical attributes. The term phone is
used to describe the feature of your smart device that enables you to
connect to the Sprint National Network.

Note:

You can also press any of the application quick buttons on the front of
your device to wake up the screen and to go directly to the application
associated with that button.

Center

Power/End

Section 2B: Phone Features 55

Phone Features

Turning Your Device’s Phone On and Off

When your phone is on, it is connected to the Sprint National Network (provided you are in
a coverage area), so that you can make and receive phone calls and use wireless services,
such as email, messaging, and the Web browser. During initial setup, your phone is on by
default, so you can use wireless services right away.

If you turn off your phone, you can still use the organizer features such as Contacts and
Calendar, as well as the media features such as the Pocket Tunes

™

music application and
Pics&Videos. This is sometimes referred to as flight mode and is ideal for using your device
on airplanes and for maximizing battery life.

1. Wake up the screen.

2. Press and hold Power/End . (You hear a series of ascending tones and see a

“Welcome” screen. When your device locates a signal, “Sprint” and the

signal-strength icon appear at the top of the Phone application screen, indicating
that you can use the phone and Internet features, if they are supported by the local
network.)

3. Press and hold Power/End again to turn off your phone. (You hear a series of

descending tones and see a “Powering off” screen. When your phone is off, “Phone
Off” appears at the top of the Phone application screen. You can still use the
nonwireless features of your device, such as Contacts, Calendar, Tasks, and Memos.)

56 Section 2B: Phone Features

Opening the Phone Application

䢇 Press Phone to open the Main view of the Phone application.

Favorite Buttons

Dial Pad

Status Icons

Section 2B: Phone Features 57

Phone Features

Making Calls

Your Palm Centro™ smart device offers several options for making phone calls. As you
become familiar with your device, you’ll discover which method you prefer.

Dialing Using the Onscreen Dial Pad

1. Press Phone .

2. Enter the phone numbers by tapping the onscreen Dial Pad

with the stylus.

3. Ta p Dial, press Talk , or press Center to dial.

Note:

If you changed the wallpaper in the Main view of the Phone application
(see “Customizing the Main View in the Phone Application” on page 85),
you can still access the Dial Pad. From the Main view of the Phone
application, press Talk and then select Dial Pad.

Tip:

You can paste numbers directly into Main view. Copy a number from
another application, and then press Phone to switch to Main view. Open
the Edit menu, and then select Paste. Press Tal k to dial.

58 Section 2B: Phone Features

Dialing From the Keyboard

1. Press Phone .

2. Press the numbered keys to enter the phone

number. (You don’t need to press Option .)

3. Press Talk to dial.

Dialing by Contact Name

Before you can dial a call by contact name, you must
create some contacts (see “Adding a Contact” on page 216), or import them by
synchronizing (see “Synchronizing Information—The Basics” on page 35).

1. Press Phone .

2. Select the Contacts favorite button.

3. Using the keyboard, start entering one of the following for

the contact you want to call:

䡲 First name (JOH for John).
䡲 Last name (SMI for Smith).
䡲 First initial and last name (JSM for John Smith).

For example, entering SM might display Smilla Anderson, John
Smith, and Sally Martin. Entering JSM finds only John Smith.

4. Select the number you want to call, and press Talk to dial.

Tip:

To see more information for a contact, highlight the name and press
Center on the 5-way. To restart your search, press Backspace to delete
letters you’ve entered, or select Cancel to return to Main view.

Characters you enter
appear here

Section 2B: Phone Features 59

Phone Features

Dialing With a Speed-Dial Favorite Button

Your device comes with a few predefined speed-dial favorite
buttons, but you can also create your own favorites. See “Creating a
Speed-Dial Favorite Button” on page 76.

1. Press Phone .

2. Press Down to access your favorite buttons.

3. Use the 5-way to highlight the desired speed-dial

favorite button. (Speed-dial favorite buttons are indicated by
the icon.)

4. Press Center or tap the speed-dial favorite button to dial the number associated

with the selected button.

Dialing From a Web Page or Message

Your device recognizes most phone numbers that appear on Web
pages or in text, email, or Sprint Picture Mail

SM

messages. If you
can’t use the 5-way or stylus to highlight and dial a phone number
on a Web page or in a message, it means that your device doesn’t
recognize the number as a phone number.

1. Select the phone number on the Web page or in the message.

2. Press Center to open the Dial Number dialog box.

3. Select Dial to dial the number.

Tip:

To view more favorite buttons, press Right or Down on the 5-way. If the
highlighted favorite was added from Contacts, press Space to view all
numbers associated with that contact.

60 Section 2B: Phone Features

Redialing a Recently Called Number

䢇 From the Main view in the Phone application, press and hold Talk to dial the last

number you called.

–or–

To select from your most recently dialed numbers, from the Main view in the Phone

application, press Talk to open the Redial list, select the number you want to call,

and then press Talk again to dial.

–or–

To select from a chronological list of calls, select the Call Log favorite button. You can

also access the Call Log from the Main view in the Phone application by pressing Talk
and selecting Call Log from the Redial list.

Section 2B: Phone Features 61

Phone Features

Receiving Calls

To receive calls, your device’s phone must be on. This is different from having only the
screen turned on (see “Turning Your Device’s Phone On and Off” on page 55). When your
phone is off, your calls go to voicemail.

Answering Calls

䢇 Press Talk .

–or–
Using the 5-way , select the onscreen Answer button.

–or–
If the headset is attached, press the headset button.

Sending Calls to Voicemail

䢇 Press Power/End .

–or–
Using the 5-way , select the onscreen Ignore button.

–or–

Using the 5-way , select the onscreen Ignore with Text button. This option sends
the call to voicemail and opens a text message addressed to the caller.

Tip:

To prevent calls from accidentally being answered while the device is in a
pocket or briefcase, you can disable the screen’s touch-sensitive feature
when an incoming call arrives (see “Locking Your Screen” on page 290).

Tip:

Do not press Power/End to ignore a call-waiting alert; this hangs up your
current call (the call-waiting alert then changes to an incoming call
alert). Use the 5-way method instead.

62 Section 2B: Phone Features

Silencing the Ring of an Incoming Call

䢇 Press any key on your device except Talk , Power/End , or Center .

–or–
To immediately silence all system sounds including the ringer, slide the Ringer switch to

Sound Off (see “Silencing Sounds” on page 276).

If music is playing and a call arrives, the phone rings softly and the music automatically
pauses. The music resumes if you ignore the call or, if you answer the call, the music
resumes when you hang up.

Section 2B: Phone Features 63

Phone Features

Using Voicemail

Setting Up Your Voicemail

Your voicemail number is preset when you activate your device. The first time you call
voicemail, you are prompted to enter your voicemail password. If necessary, please contact
Sprint for your password and enter it as prompted.

1. Make sure your phone is turned on (see “Turning Your Device’s

Phone On and Off” on page 55).

2. Press Phone .

3. Select the Voicem ail favorite button to dial the automated

voicemail system.

4. Follow the voice prompts to set up your voicemail.

Voicemail Notification

When you have a new voicemail message, you are notified with an
Alert screen. To respond to the Alert screen, select OK to dismiss the
alert or select Listen to play the message. When you have messages
that you have not listened to, the Voicem ail icon also appears in
the title bar at the top of the Main view in the Phone application.

Tip:

You can also press and hold 1 to dial voicemail from the Main view of the
Phone application, Dial Pad, or Favorites.

64 Section 2B: Phone Features

Retrieving Your Voicemail Messages

1. Press Phone .

2. Press and hold 1 to dial the voicemail system, or select the Voicemail favorite button.

3. Enter your voicemail password by using the keyboard, or select Extra Digits if you

defined this option (see “Defining Favorite Buttons” on page 75 for details on
defining extra digits). Remember that you do not need to press Option to enter
numbers, an asterisk (*), or a pound sign (#) during a call.

Accessing Your Voicemail From Another Phone

1. Dial your wireless phone number.

2. Press * when your voicemail answers.

3. Enter your password, and then press #.

Displaying Numeric Pages

If an incoming call goes to voicemail, the caller can choose to enter their phone number as
a numeric page instead of leaving a voicemail message. When someone pages you, the

page is displayed on the Alert screen. If there is just one alert, the page icon is a phone
with a bubble on it. If there are multiple alerts, the messaging icon appears instead.

1. From the Alert screen, highlight an item with an alert icon.

2. Select Go To to view the page in the Messaging application. The page displays the

caller’s phone number.

Tip:

If the Voicemail icon appears in the title bar of the Main view of the
Phone application, you can select this icon to retrieve your voicemail.

Section 2B: Phone Features 65

Phone Features

What Can I Do When I’m On a Call?

When you make or receive a call, Active Call view appears. Use the 5-way to access the
onscreen buttons in this view.

The onscreen buttons in Active Call view perform the following functions:

Ends the call immediately. You can also press the headset button
(if the headset is attached).

Turns on the speakerphone. When the speakerphone is on, you can
take the device away from your ear and use other features during a call.
For example, you can check your calendar or look up contact
information.

Turns off the speakerphone when it is on.

Replaces the Spkr-phone button when a Bluetooth® hands-free device
such as a headset or car kit is attached. Select this button to transfer
the call from the Bluetooth hands-free device to the built-in earpiece.

Caller’s Name
and Number

Current Duration

of Call

Dial Pad

Mute

66 Section 2B: Phone Features

Ending a Call

Do one of the following to end a call:

䢇 Press Power/End .
䢇 Select Hang Up All.

䢇 Press the button on the headset (if the headset is attached).

Places the current call on hold.

Enables you to place another call while the first call is on hold. For
information on handling a second outgoing call, see “Making a Second
Call” on page 69.

Opens the Dial Pad so you can manually dial additional numbers, such
as an extension or a response to a voice prompt.

Dials any extra digits (such as a password or an extension) that you
assigned to a favorite button. This button replaces the Dial Pad button
during outgoing calls to numbers that include predefined extra digits.
See “Defining Favorite Buttons” on page 75 for information on defining
extra digits.

Mutes the microphone so that you cannot be heard.

Tip:

To avoid accidentally pressing onscreen buttons while holding the device
to your ear, you can disable the screen’s touch-sensitive feature during
your calls (see “Locking Your Screen” on page 290).

Section 2B: Phone Features 67

Phone Features

Switching Applications During a Call

You can use many other applications on your device, including the organizer and text
messaging features, while holding a phone conversation. You cannot, however, make a data
connection while on a call. This means that you cannot browse the Web or send and receive
email or Picture Mail messages while on a call.

1. Do one of the following:

䡲 Select Hold.
䡲 Select Spkr-phone to continue the conversation while you view the other

application.

䡲 Connect a headset (see “Using a Phone Headset” on page 79).

2. Press Applications .

3. Select the icon for the application you want to open.

4. Complete the task in the application.

5. Press Phone to return to Active Call view.

Tip:

When a call lasts longer than two minutes, the screen dims or turns off
(see “Optimizing Power Settings” on page 287). Press any key except
Power/End to wake up the screen, and then press Power/End to hang up
the call. Be careful not to accidentally press Power/End to wake up the
screen, because this ends the call.

Tip:

If you’d like to continue talking while viewing another application, select
Spkr-phone before you switch to the other application. If you’re using a
headset, you can skip this step.

68 Section 2B: Phone Features

Saving Phone Numbers

After you complete an outgoing call to a number that is not in your Contacts list, you are
prompted to add the number to your Contacts list. You are also prompted to add new
numbers from incoming calls with caller ID.

䢇 To create a new contact entry for this number, select Create a

New Contact, and enter the contact’s information.

䢇 To add this number to an existing contact entry, select Add to a

Contact, and then select the contact. The number is pasted into

the first available phone number field for that contact.

䢇 To decline adding this number, select Cancel.
䢇 To disable the Add New Number prompt, check the Don’t ask

me this again box.

If you don’t add a number right away, follow these steps to add it later:

1. In the Call Log (see “Redialing a Recently Called Number” on page 60), highlight the

number you want to save.

2. Press Menu .

3. Select Add Contact.

4. Enter the information for the entry.

5. Select Done.

Tip:

You can reenable the Add New Number prompt if you’ve disabled it. In
the Phone application, press Menu and select Phone Preferences. Check
the Ask to add unknown phone numbers after calls box.

Section 2B: Phone Features 69

Phone Features

Making a Second Call

You can make a second call while your first call is still active.

1. Dial the first number and wait until the person answers.

2. Use the 5-way to select Hold.

3. Use the 5-way to select Add Call.

4. Dial the second number using any of the methods described

in “Making Calls” on page 57.

5. When the Dial another call? prompt appears,

select Ye s.

6. Press Power/End to end both calls. To return to the first call, wait for the second

call to hang up.

Answering a Second Call (Call Waiting)

When you are on a call, you can receive a second call. When the second call comes in, you
hear a call-waiting tone and the Call Waiting dialog box appears. You can do any of the
following to handle the second call:

䢇 To place the current call on hold and answer the new call, press Talk or use the 5-way

to select Answer.

䢇 To send the new call to voicemail, use the 5-way to select Ignore.

Tip:

Active Call view now includes two status lines, each representing one of
the calls. You can join the two calls in a conference call by selecting Conf,
or finish the second call and return to the first call, but you cannot
switch between the two calls.

70 Section 2B: Phone Features

䢇 To send the new call to voicemail and send the caller a text message, use the 5-way

to select Ignore with Text.

䢇 To hang up the current call and answer the new call, press Power/End . When the

incoming call message reappears, select Answer or press Talk .

Making a Conference Call Using Three-Way Calling

You can join two calls in a conference session by using three-way calling. Normal airtime
rates apply for each of the two calls.

1. When your first call is active, place a second call (see “Making a Second Call” on

page 69). (You cannot initiate a three-way call if the second call is an incoming call.)

2. When you’re connected to the second party, use the 5-way to select Conf to

begin your three-way call.

Tip:

Once you have answered a second call, to switch back and forth between
the original call and the call you answered, use the 5-way to select Swap.

Note:

When you answer a second call and then select Hang Up All, it ends both
calls. In this situation, if the first caller has not yet hung up the phone,
the Sprint National Network automatically redials your number from the
first caller’s number and you see an incoming call alert. You can answer
to continue your call with the first caller.

Section 2B: Phone Features 71

Phone Features

3. To end the three-way call, press Power/End or select Hang Up All.

Call Forwarding

You can forward calls to another number. You can still make calls from your device while
call forwarding is activated. There is an additional per-call charge for this service. When call
forwarding is active, an

icon appears in the title bar of the Phone application’s Main view.

1. Press Phone .

2. Press Menu .

Note:

If one of the people you called hangs up, you and the remaining caller
stay connected. The screen does not change to indicate that one of the
callers has hung up. You cannot switch between callers, but you can still
speak to the remaining caller. If you initiated the call and are the first to
hang up, all three callers are disconnected.

Tip:

You can also use Flash mode to connect to multiple callers. See “Using
Flash Mode” on page 73.

72 Section 2B: Phone Features

3. Select Options, and then select Phone Preferences.

4. Select the Call forward pick list.

䡲 If the forwarding number appears in the pick list, select

the number.

䡲 If the forwarding number does not appear in the pick list,

select Edit numbers, and then select New. Enter a 10-digit
forwarding number without spaces, and select OK. Then
select the number from the Call forward pick list.

5. Select OK.

6. Call your Centro device to confirm that call forwarding is active.

7. To turn off call forwarding, select the Call forward pick list and select Off.

Did you know?

You can also turn call forwarding on by dialing *72 followed by
the number where you want to forward your calls, and then
press Talk. For example: *72 415-555-1234 and then press
Talk. When you’re ready to turn off call forwarding, enter *720
and then press Talk.

Section 2B: Phone Features 73

Phone Features

Using Flash Mode

Flash mode provides an alternate way to manage your calls while one or more calls are
active. For example, you can dial another call, swap between calls, or join two calls in a
conference session with the press of a button while in Flash mode.

1. Press Talk from Active Call view.

2. If the Do you want to switch to Flash mode? prompt appears,

select Ye s.

3. While in Flash mode, do any of the following:

䡲 If you have one call in progress and you answer an

incoming second call, press Talk to swap between the
calls.

䡲 If you have one call in progress, to make an outgoing

second call, dial the number using any of the methods described in “Making Calls”
on page 57.

䡲 If you have one call in progress and you place an outgoing second call, press

Talk after establishing a connection with the second party to set up a
conference session using three-way calling.

䡲 If you have two calls in conference, press Talk to hang up one of the calls; you

can then dial another number and include the new caller in the conference
session.

4. To exit Flash mode and end all the calls, press Power/End .

Note:

Pressing Tal k during a conference call usually hangs up the second call.
However, depending on your network connection, you may occasionally
hang up the first call.

74 Section 2B: Phone Features

Using Sprint Voice Command

If you subscribe to the Sprint Voice Command service, you can call a number by just saying a
name. (There is a monthly charge for this service.)

To activate Sprint Voice Command, you must speak to a Sprint Customer
Service representative:

1. Make sure your phone is turned on (see “Turning Your Device’s Phone On and Off” on

page 55).

2. Press Phone .

3. Press *, press 2, and then press Talk to contact Sprint Customer Service and sign up.

Setting Up Your Personal Address Book

To use Sprint Voice Command, you must first set up your personal address book.

1. From the Main view of the Phone application, press *, and then press Talk . Follow

the system prompts. (You’ll hear a tone, followed by the prompt “Ready.”)

2. Say “Add Name” to begin setting up your Personal Address Book, and then follow the

voice prompts.

Making a Call With Sprint Voice Command

1. From the Main view of the Phone application, press *, and then press Talk . (You’ll

hear a tone followed by the prompt “Ready.”)

2. After the prompt, say “Call” and the name you’ve assigned to the number you want to

call. (Your request repeats and you are asked to verify it.)

3. Say “Yes” to dial the call. Say “No” to cancel.

Section 2B: Phone Features 75

Phone Features

Defining Favorite Buttons

Your device provides 70 favorite buttons (69 programmable) for
quick access to the following common tasks:

䢇 Dialing a phone number (speed dial).
䢇 Accessing your Call Log.
䢇 Accessing the onscreen Dial Pad.
䢇 Opening an application.
䢇 Accessing a Web page.
䢇 Addressing a text, email, or Picture Mail message.
䢇 Accessing voicemail (preset on your device).

Sprint presets favorite buttons on your device so that you can easily access your device’s
wireless features. You can customize all favorite buttons except Voicemail—either delete
and reassign existing favorite buttons or create new ones—to perform any of the
supported tasks.

For each favorite button, you can also set up a Quick Key that gives you instant access to
the phone number or corresponding screen. Quick Keys are optional and can be letters only,
except for the Voicemail Quick Key, which is preprogrammed as 1. The letter equivalent for
that key is E, so you cannot assign E as a Quick Key to another favorite button.

Tip:

If you’re upgrading from a previous Palm device, your favorites might be
transferred along with your other information. However, you may need
to rearrange the order in which your favorite buttons appear by pressing
Menu, selecting Record, and then selecting Edit Favorites Pages.

76 Section 2B: Phone Features

Creating a Speed-Dial Favorite Button

1. Press Phone .

2. Use the 5-way to select a blank favorite button.

3. Enter a label for the favorite.

䡲 If the entry is for an existing contact, select Lookup. Start

entering the contact’s last name, and then select the
number you want for the contact when it appears in the
lookup list.

䡲 If the entry is for a new contact, enter the Label, press

Down , and enter the Number.

4. (Optional) Enter a Quick Key, a letter that you can press and

hold from the Main, Dial Pad, or Favorites view of the Phone application, to dial this
speed-dial number.

5. (Optional) Select More, and then select advanced options:

䡲 Extra Digits lets you define additional digits to dial, such as a password or

extension. To enter a one-second pause, insert a comma between digits. To add a
longer pause, enter more commas.

䡲 Dial Extra Digits automatically dials predefined extra digits immediately after

dialing the phone number, when checked.

6. Select OK.

Tip:

If there are no blank favorite buttons on the current Favorites page, press
Right on the 5-way to scroll through the other pages. If you run out of
blank favorite buttons, you can delete some existing favorites to make
room for new ones (see “Editing or Deleting an Existing Favorite Button”
on page 77).

Section 2B: Phone Features 77

Phone Features

Creating Other Types of Favorite Buttons

1. Press Phone .

2. Use the 5-way to select a blank favorite button.

3. Select the Type pick list and select Call Log, Dial Pad, Contacts, Application, Message,

Email, or Web Link.

4. Enter a label for the favorite and enter any other necessary information on the screen.

5. (Optional) Enter a Quick Key, a letter that you can press and hold from the Main, Dial

Pad, or Favorites view of the Phone application, to open the favorite.

6. Select OK.

Editing or Deleting an Existing Favorite Button

You can edit or delete most favorite buttons. You cannot edit or delete the preset Voice mail
button, but you can add extra digits or move the Voice mail button to a different position.

1. Press Phone .

2. Use the 5-way to access Favorites.

3. Highlight the favorite button you want to edit or delete.

4. Press Menu .

5. Select Edit Favorites Button on the Record menu.

6. To edit the entry, make the desired changes. (For example, you can add a Quick Key

shortcut to any favorite.) To delete the entry, select Delete.

7. Select OK.

Tip:

When creating a Message or Email favorite you can enter multiple
addresses; simply separate each address with a comma. This is an easy
way to send messages to a group of people.

78 Section 2B: Phone Features

Tip:

You can also organize your favorite buttons on separate pages. Open the
Record menu, and then select Edit Favorites Pages. To arrange your
favorites, drag and drop the buttons into a new slot. To move a favorite
to another page, drag the button onto the page icon at the bottom of
the screen.

Section 2B: Phone Features 79

Phone Features

Using a Phone Headset

You can connect a phone headset for hands-free operation. If you need to use your device
while driving and this is permitted in your area, we recommend using a phone headset or a
hands-free car kit (sold separately).

In addition to the stereo headset, your device is compatible with the following types of
headsets that are sold separately:

䢇 Wired headsets with a 2.5mm connector (3-pin or 4-pin).
䢇 Wireless headsets and car kits enabled with Bluetooth 1.1 or 1.2 wireless technology.

Check the specifications for your headset or car kit to confirm compatibility.

Using a Wired Headset

Note:

For a list of compatible hands-free devices, go to
go.palm.com/centro-sprint/ or www.sprint.com.

Microphone

Headset
Button

Speakers

80 Section 2B: Phone Features

When using a headset, you can press the headset button to perform any of the following
tasks:

䢇 Answer an incoming call or a call waiting call.
䢇 Pick up a call that is on hold.
䢇 Switch between two calls (if the second call is incoming).
䢇 Join two calls in a conference (if the second call is outgoing).
䢇 Hang up a single call.

Connecting to a Bluetooth® Hands-Free Device

Once you set up a partnership with a Bluetooth hands-free device such as a headset or car
kit, you can communicate with that device whenever it is turned on and within range.
Bluetooth range is up to 30 feet in optimum environmental conditions. Performance and
range may be affected by physical obstacles, radio interference from nearby electronic
equipment, and other factors.

Note:

The headset designed for Treo™ 180, 270, and 300 devices is not
compatible with your Centro smart device by Palm. Standard headsets
sold with other Sprint phones are compatible with your device. If you
hear a headset buzz or experience poor microphone performance, your
headset may be incompatible with your device.

Note:

In the documentation for the other device, a partnership might be
referred to by a term such as trusted pair, trusted device, or pairing.

Section 2B: Phone Features 81

Phone Features

1. Press Applications and select Bluetooth , or tap the

Bluetooth icon in the title bar.

2. Select Bluetooth On.

3. (Optional) Enter a device name that identifies your device

when it is discovered by other Bluetooth devices.

4. Prepare your hands-free device to accept a connection from another Bluetooth device.

(For instructions, see the documentation that came with your hands-free device.)

5. Select Setup Devices.

6. Select Hands-free Setup.

7. Follow the onscreen instructions to create a partnership with

the specific hands-free device. When prompted, enter a
passkey.

Note:

Use the same device name for all your Bluetooth connections. If you
change the device name, you need to recreate any partnerships you have
already created.

Important:

Some hands-free devices have a predefined passkey. If your device has a
predefined passkey, you can find it in the documentation for that device.
Other devices provide a screen where you enter a passkey that you make
up. In either case, you must use the same passkey on both your
Centro device and your hands-free device. We recommend that, where
possible, you make up a passkey of 16 alphanumeric characters (letters
and numerals only) to improve the security of your device. The longer the
passkey, the more difficult it is for the passkey to be deciphered.

82 Section 2B: Phone Features

8. After you finish setting up the device, select Done to return to Trusted Devices view.

9. (Optional) Enable advanced hands-free features by pressing the multifunction button

(MFB) on the hands-free device.

You know that the connection is successful when you see a headset icon in the title bar
of the Phone application. You can now use your device with the Bluetooth hands-free
device such as a headset or car kit.

Using a Bluetooth Hands-Free Device

After you create a partnership with your Bluetooth hands-free device and you turn it on
within range (up to 30 feet), your Centro device automatically routes all calls to the
hands-free device instead of to the earpiece on your Centro device. When a call comes in,
your Centro device rings and the hands-free device beeps. Even if you answer the call on
your Centro device, the call goes to the hands-free device. If you prefer to route calls to the
earpiece on your Centro device, you can change the settings on your device to do this (see
“Customizing Advanced Settings for Your Hands-Free Device” on page 84).

Note:

For some car kits, you need to initiate a Bluetooth connection from your
Centro device to complete the partnership process. To do this, highlight
the car kit in Trusted Devices view, press Menu, and then select Connect.

Section 2B: Phone Features 83

Phone Features

The features available on your hands-free device vary by model. Check the documentation
for your hands-free device for details on the supported features and how to use those
features. Your Centro device can support the following features, provided that your
hands-free device also supports them:

䢇 Answer an incoming call.
䢇 Hang up a call and answer a call-waiting call.
䢇 Place a call on hold and answer a call-waiting call.
䢇 Hang up a single call.
䢇 Transfer a call from the device’s earpiece to the hands-free device.
䢇 Ignore an incoming call.
䢇 Redial the last number you called from the hands-free device.
䢇 View a log of recently received, missed, and dialed calls, and dial numbers for these calls

directly from the hands-free device.

䢇 Transfer speed-dial favorites and Contacts entries containing phone numbers from your

device to the hands-free device phone book, up to the maximum number of entries
allowed in your hands-free device’s phone book.

Tip:

Your device transfers speed-dial favorites first, and then contacts in
alphabetical order up to the maximum number of entries allowed in
your hands-free device’s phone book. So if you have important numbers
that you want to show up in your hands-free device’s phone book, be
sure to create speed-dial favorites for them before you transfer the
numbers.

84 Section 2B: Phone Features

Customizing Advanced Settings for Your Hands-Free Device

You can set whether your Bluetooth hands-free device automatically answers incoming
calls, provided the device supports this feature.

1. Press Applications and select Prefs .

2. Select Hands-Free.

3. Do one of the following:

䡲 To send all calls to the hands-free device: Check the Always route calls to

Hands-Free box. Select the Auto answer pick list and select whether you want

your hands-free device to automatically answer incoming calls and how quickly it
answers.

䡲 To choose between the earpiece on your device and your hands-free device on a

call-by-call basis: Uncheck the Always route calls to Hands-Free box. When the
phone rings, you can answer the call with your hands-free device by pressing the
multifunction button on your hands-free device, or you can answer the call with
your device’s earpiece (see “Receiving Calls” on page 61).

4. Select Done.

Section 2B: Phone Features 85

Phone Features

Customizing Phone Settings

Customizing the Main View in the Phone Application

Phone Display Options let you customize the appearance and text entry mode of the Main
view in the Phone application.

1. Press Phone .

2. Press Menu .

3. Select Options, and then select Phone Display Options.

4. Set any of the following options:

䡲 Show … sets whether the Dial Pad or wallpaper appears in

the Main view of the Phone application. If you select Show
Wallpaper, select the thumbnail image and then select an
image to use as wallpaper.

䡲 Typing … sets whether typing enters numbers in the Dial

Pad or starts a contact search.

䡲 Show Calendar event sets whether the current event from the Calendar

application appears in the Main view of the Phone application. When this option
is enabled, you can then select this event to jump to the Calendar application.

䡲 Show Favorite buttons sets whether Favorites appear in the Main view of the

Phone application.

䡲 Rows sets the number of favorite button rows that appear in the Main view of the

Phone application.

5. Select OK.

Tip:

If you choose to have typing start a contact search, you need to press
Option to enter a number when dialing from the Dial Pad.

86 Section 2B: Phone Features

Selecting Ringtones

You can set various tones for various types of incoming phone calls.

1. Press Phone .

2. Press Menu .

3. Select Options, and then select Sound Preferences.

4. Select the Application pick list, and then select Ring Tones.

5. Select the Volum e pick list, and then select the volume level.

6. Select the Vibrate pick list, and then select when you want

the vibrate option to turn on.

7. (Optional) Check the Escalate ring tone volume box if you want the ring to play softly

and then increase to full volume the longer it rings.

8. Select ringtones from the following pick lists:

䡲 Known Caller for an incoming call from someone in your Contacts or Favorites.
䡲 Unknown Caller for an incoming call from someone identified by caller ID who is

not in your Contacts or Favorites.

䡲 Roaming for incoming calls when you’re outside the Sprint National Network.

9. Select Done.

Tip:

You can download any compatible ringtone directly to your device (see
“Downloading Files From a Web Page” on page 161). You can also download
ringtones to your computer and then email them to your device.

Tip:

You can also preview, delete, and send sounds on your device. Press

Applications

, select

Sounds

, and then select

Manage

. To play a sound,

select it, and then press

Center

on the

5-way

. To delete a sound, select it,

and then press

Backspace

. To send a sound, select it, and then select

Talk

.

Section 2B: Phone Features 87

Phone Features

Selecting Phone Alert Tones

You can set various tones for various types of alerts.

1. Press Phone .

2. Press Menu .

3. Select Options, and then select Sound Preferences.

4. Select the Application pick list, and then select Phone Alerts.

5. Select the Volum e pick list, and then select the volume level.

6. Select the Vibrate pick list, and then select when you want

the vibrate option to turn on.

7. Select options for when an alert should sound:

䡲 Voicemail Alert to indicate when a new voicemail message has arrived.
䡲 Coverage in/out to indicate if you’ve moved in or out of a coverage area.
䡲 Signal faded to indicate if the network signal lost strength or disappeared and a

call was dropped.

8. Select Done.

88 Section 2B: Phone Features

Adjusting Call Volume

䢇 While a call is in progress, press the Volume button on the side of your device to adjust

the call volume.

Adjusting Ringer Volume

䢇 When you are not on a call, press the Volume button on the side of your device to adjust

the ringer volume, and then press the Side button to confirm the change.

Tip:

As you increase the volume to the maximum level, a high-volume warning
message appears.

Volume Button

Side Button

Section 2B: Phone Features 89

Phone Features

Assigning a Caller ID Ringtone

Caller ID ringtones can let you know who is calling before you even look at your device. This
is a great way to keep track of calls from important people in your life and to screen calls
you’d prefer not to answer.

1. Press Phone .

2. Select the Contacts favorite button.

3. Open the contact entry to which you want to assign a caller ID

ringtone, and then select Edit.

4. Select the Ringtone pick list and select a ringtone for this

contact.

5. Select Done.

Assigning a Caller ID Picture

1. Press Phone .

2. Select the Contacts favorite button.

3. Open the contact entry to which you want to assign a caller ID

picture, and then select Edit.

4. Select the Picture box and do one of the following:

䡲 Select Camera to take a picture and add it to this contact

entry when you save the picture.

Tip:

You can assign a ringtone to an entire category of contacts. For example,
use a special ringtone for categories such as Family, Work, or Golf
Buddies. Select the category pick list in the upper-right corner, select Edit

Categories, and then select the category. Select the ringtone on the Edit
Category screen.

90 Section 2B: Phone Features

䡲 Select Photos and select an existing picture that you want to assign to this

contact.

5. Select Done.

Setting Your Dialing Preferences

Dialing preferences let you add a prefix to your phone numbers. For example, you can
automatically dial a 1 before all 10-digit phone numbers you enter from Contacts. You can
also add a different prefix based on the length of the phone number.

1. Press Phone .

2. Press Menu .

3. Select Options, and then select Dial Preferences.

4. Set any one or more of the following options:

䡲 Dialing from North America formats phone numbers

using North American conventions (XXX-XXX-XXXX).

䡲 Always dial 1 in front of the area code adds a 1 in front of

10-digit phone numbers you dial from Contacts (see “Dialing by Contact Name”
on page 58). A 1 is not automatically entered if you dial using the keyboard or
the Dial Pad. This option is available only when Dialing from North America
is enabled.

䡲 International Prefix adds the specified prefix in front of international phone

numbers; in the U.S. and Canada, this prefix is 011. When you dial, the plus
symbol (+) preceding the phone number is replaced by this prefix.

䡲 To 7 digit numbers adds a prefix to 7-digit numbers. For example, enter your own

area code to automatically add your area code when you dial local numbers.

䡲 To 6/5/4 digit numbers adds a prefix to numbers with the specified number of

digits. For example, if all the phone numbers in your office begin with 555,
followed by a 4-digit extension, you can select 4 and enter 555 as the prefix.
When you want to call a colleague, simply enter the colleague’s 4-digit extension.