This product also is licensed under United States patent 6,058,304.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of
such technology outside this product is prohibited without a license from Microsoft or an authorized Microsoft
subsidiary.
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise
through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss
cause d by deleti on of data as a result of malfu nction, de ad battery, or r epairs. Be sure to make backup copies of
all important data on other media to protect against data loss.
Palm Take Back and Recycling Program
This symbol indicates that Palm products should be recycled and not be disposed of in unsorted
municipal waste. Palm products should be sent to a facility that properly recycles electrical and
electronic equipment. For information on environmental programs, visit: p
As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use
environmentally friendly materials, reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of
landfills through evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle
call 877-869-7256 for additional details and information about how you can help reduce electronic waste.
This guide provides an overview of the key features and functionality of your
Palm Centro™ smart device. It can help you get started with using your device’s most
popular and most important features.
Where to Learn More
For a Quick Introduction
䢇 Quick Tour: The Quick Tour introduces you to many of your Centro device’s features. It is
already installed on your device, and you can open it anytime. Press Applications ,
and then select Quick Tour .
While Using Your Device
䢇 User Guide: The
including descriptions of advanced features not included in this
The
User Guide
a copy of the
User Guide
provides complete information on using your device,
Getting Started Guide
is located on your Palm Software Installation CD. You can also download
User Guide
at palm.com/us/support/centro/centro_sprint.
.
A copy of the
User Guide
is also right on your device screen. Press Applications,
select My Centro , select the Support tab, and then select User Guide.
䢇 Tips: Many of the built-in applications include helpful tips for getting the most out of
your device. To view these tips, open an application, press Menu, select Options, and
then select Tips.
䢇 Information: Many screens have a Tipsicon in the upper-right corner. Select the Tips
icon to learn about the tasks you can perform in that dialog box.
2Introduction
䢇 Online support from Palm: For up-to-date downloads, troubleshooting, and support
information, go to palm.com/us/support/centro/centro_sprint
䢇 Setup help: If you need help with setup, call 1-866-750-PALM (7256). This service is FREE
.
within 90 days of purchase. Our support staff can help you set up your device and get
you up and running. We can best assist you if your device is fully charged and you call
from a phone other than your Centro device.
If You Need More Information
䢇 Windows Vista
Windows Vista
䢇 Books: Many books on Palm OS® by ACCESS devices are available in local or online book
TM
users: For information on using your device and desktop software with
TM
, visit palm.com/windowsvista.
retailers (look in the computers section), or visit
palm.com/us/support/centro/centro_sprint
䢇 Online forums: Consult online Centro device user discussion groups to swap
.
information and learn about topics you may find nowhere else. Visit
palm.com/us/support/centro/centro_sprint
for details.
Contacting Sprint
Visiting the Sprint Web Site
You can get up-to-date information on Sprint services and options by signing on to the
Sprint Web site at s
When you visit Sprint online, you can:
䢇 Review coverage maps.
䢇 Learn how to use voicemail.
䢇 Access your account information.
䢇 Purchase accessories.
䢇 Add more options to your service plan.
䢇 Check out frequently asked questions.
䢇 And more.
print.com.
Introduction
Introduction3
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 On your device, press Phone ; enter *2, and then press Ta lk .
䢇 Sign on to your account at sprint.com.
䢇 Call toll-free at 1-800-SPRINT1 (1-800-777-4681) (consumer customers),
–or–
1-800-927-2199 (business customers).
䢇 Write to Sprint Customer Service, P.O. Box 8077, London, KY 40742.
Sprint 411
You have access to a variety of services and information through Sprint 411, including
residential, business, and government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local event information. There is
a per-call charge and you will be billed for air time.
䢇 Press Phone , enter 411, and then press Tal k .
Sprint Operator Services
Sprint Operator Services provides assistance when you are placing collect calls or placing
calls billed to a local telephone calling card or third party.
䢇 Press Phone , enter 0, and then press Talk .
For more information or to see the latest in products and services, visit Sprint online at
print.com.
s
4Introduction
What You Need
Your Palm Centro™ smart device box contains the following:
Hardware
䢇 Centro smart device.
䢇 Rechargeable battery.
䢇 AC charger.
䢇 USB sync cable.
䢇 Sprint charger adapter.
Software
䢇 Palm Software Installation CD (includes desktop synchronization software and links to
bonus software for your device).
You’ll also need the following items to complete the installation and activation:
䢇 An activated Sprint service plan.
䢇 A location with wireless coverage for your device.
䢇 An electrical outlet.
䢇 The computer with which you want to synchronize your personal information.
Documentation
䢇
Read This First
䢇
Welcome to Sprint
䢇
Getting Started
䢇
Setting Up Email
䢇
Experience Sprint Power Vision
䢇 Terms & Conditions.
䢇 Warranty and Software License Agreement.
setup poster.
brochure.
guide
.
booklet.
guide.
Introduction
Introduction5
Creating Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information,
your voicemail account, and your Sprint Power Vision account. To ensure that no one else
has access to your information, you need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account username and password to use to
sign on to s
username and password, visit s
online instructions. If you are not the account owner (if someone else pays for your Sprint
service), you can also get a sub-account password at s
Voi cem ail Passw ord
You’ll create your voicemail password when you set up your voicemail. See “Using
Voicemail” on page 34.
Sprint Power Vision Password
With your Centro device, you may elect to set up a Sprint Power Vision password. This
optional password can be used to authorize the purchase of Premium Services content and
to protect personal information on multi-phone accounts.
For more information or to change your passwords, sign on to s
Customer Service at 1-800-SPRINT1 (1-800-777-4681).
print.com and to use when calling Sprint Customer Service. To create your
print.com, click Need to register for access?, and follow the
print.com.
print.com or call Sprint
6Introduction
Device and Phone Basics
In This Section
⽧ Your New Centro Smart Device
⽧ Inserting the Battery
⽧ Charging the Battery
⽧ Turni ng Your Device O n and Off
⽧ Moving Around the Device Screen
⽧ Using the Keyboard
⽧ Opening Applications
⽧ Using the Phone
⽧ Resetting Your Device
Basics
Basics7
Your New Centro Smart Device
Your Device’s Features: Front View
1. Indicator
Light
13. Volume
Button
12. Side
Button
2. Earpiece
3. 5-way
Navigator
4. Power/End
5. Applications
11. Talk
10. Phone
9. Calendar
1. Indicator Light provides the status of your device’s battery. Red indicates that your
device is charging and green indicates that your device is fully charged.
2. Earpiece serves as the speaker on your device when you are not using the
speakerphone feature or a headset.
8Basics
8. Option
7. Messaging
6. Menu
3. 5-way Navigator gives you one-handed access to moving around the device screen
and selecting options. See “Moving Around the Device Screen” on page 18 for
instructions.
4. Power/End turns the device’s phone on and off, wakes up and turns off the screen,
and hangs up calls.
5. Applications opens Applications view.
6. Menu opens the application menus.
7. Messaging opens the Messaging application.
8. Option activates the secondary function of a key or button. See “Using the Keyboard”
on page 23 for details.
9. Calendar opens the Calendar application.
10. Phone opens the Phone application.
11. Tal k dials when a phone number is selected or entered, and answers an incoming
phone call.
12. Side Button records voice memos by default, and performs context-sensitive actions
when an application is open, such as playing or pausing MP3 files in the Pocket
Tunes™ application. You can also reassign this button to open your favorite
application.
13. Volume Button adjusts the earpiece, speaker, and ringer volume levels.
Basics
Basics9
Your Device’s Features: Back View
14. Self-portrait
Mirror
23. Camera Lens
22. Infrared (IR) Port
21. Expansion Card Slot
20. Microphone
14. Self-portrait Mirror enables you to take a picture of yourself.
15. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone
feature and audio playback.
16. Battery Door slides down to provide access to the battery compartment.
17. Headset Jack enables you to connect a hands-free headset. Use only headsets that are
compatible with your device.
18. Sync Connector enables you to attach the USB sync cable to your device.
19. Charger Jack enables you to attach the AC charger to your device.
20. Microphone serves as the mouthpiece on your device’s phone.
15. Speaker
19. Charger
Jack
16. Battery Door
17. Headset
Jack
18. Sync
Connector
10Basics
21. Expansion Card Slot allows you to expand the capabilities of your device using a
microSD card.
22. Infrared (IR) Port uses infrared technology to transmit information to and receive
information from other infrared-enabled devices that use compatible software.
23. Camera Lens enables you to take pictures using the built-in camera.
Note:
Your device’s speaker includes a large magnet, so be sure to keep your
device away from credit cards or other items that could become
demagnetized.
Your Device’s Features: Top View
24. Sound On
24. Sound On turns on the ringer and all other sounds, including alarms and music, when
the Ringer switch is set to this position.
25. Ringer Switch controls the ringer setting.
26. Sound Off silences the ringer and turns off all other sounds, including alarms and
music, when the Ringer switch is set to this position.
27. Stylus allows you to tap options on your device’s screen. To use the stylus, slide it out
of the slot and hold it as you would a pen or pencil.
Basics11
25. Ringer
Switch
26. Sound Off
27. Stylus
Basics
Inserting the Battery
WAR NIN G:
Use only Sprint-approved or manufacturer-approved batteries and
chargers with your device. The failure to use a Sprint-approved or
manufacturer-approved battery and charger may increase the risk of
your device overheating, catching fire, or exploding, which may result in
serious bodily injury, death, or property damage.
1. Gently press down on the Battery Door, and then slide the door downward to remove
it from your device.
Battery Door
Battery Contacts
Battery
Compartment
Contacts
2. Align the battery contacts with the battery compartment contacts.
3. Insert the battery into the compartment, and then press it into place.
4. Slide the battery door onto the back of the device until it clicks into place.
5. Follow the onscreen instructions to set up your device.
Tip:
Buy an extra battery as a spare for long trips or heavy data use. Visit
palm.com/us/support/centro/centro_sprint or sprint.com to purchase
batteries that are approved by Sprint and that are compatible with your
device.
12Basics
Charging the Battery
The battery comes with a sufficient charge to complete the setup process and activate your
phone. After activation, we recommend charging your device for three and a half hours to
give it a full charge. See “Maximizing Battery Life” in the
the life of your device’s battery.
1. Plug the AC charger into a wall outlet.
2. Connect the charger cable to the charger jack on the bottom of the device. Make sure
the arrow on the connector is facing up, toward your device’s screen.
3. To confirm that your device is charging, check the indicator light.
䡲 Red indicates that your device is charging.
䡲 Green indicates that your device is fully charged.
If the battery is fully drained, it may take a few moments for the indicator light to turn on
while the battery is charging.
User Guide
Indicator Light
for tips on maximizing
Basics
Basics13
The onscreen battery icon displays the power status:
䢇 Full battery : Battery is not connected to a wall outlet and is fully charged.
䢇 Partial battery : Battery is not connected to a wall outlet and has some power but is
not fully charged.
䢇 Almost-empty battery with red at the bottom : Battery needs to be charged
immediately.
Note:
Your device’s indicator light blinks red when the battery needs to be
charged.
䢇 Red lightning bolt : Battery is connected to a wall outlet and is charging.
䢇 Green lightning bolt : Battery is connected to a wall outlet and is fully charged.
Tip:
To see exactly how much power is left in your battery, tap the onscreen
battery icon.
14Basics
Using a Sprint Charger Adapter
If the connector on your Sprint-approved 1 Amp AC charger or vehicle charger doesn’t fit
into the connector on the bottom of your device, use the included Sprint charger adapter.
WAR NIN G:
Use only with 1 Amp AC chargers distributed by Sprint for your device.
Using any unapproved AC charger may destroy the AC charger and cause
a fire.
1. Plug the AC charger into a power source.
2. Connect the Sprint charger adapter to the charger
jack on bottom of the device.
3. Connect the charger cable to the Sprint charger
adapter.
4. Charge your device as described earlier.
Sprint Charger
Adapter
Battery Life
Battery life depends on individual use. Consumption factors include signal strength,
speakerphone use, and use of wireless features.
If the battery drains to the point where your device doesn’t turn on, the device stores your
information safely until you recharge the battery. To avoid draining the battery, we
recommend that you charge and synchronize your device every day, especially if you use the
wireless features of your phone often.
Note:
Using your device’s phone has an effect on the battery life. You can
extend the battery life by turning off your device’s phone while using the
organizer features. In any case, regular charging is recommended for
optimal performance.
Basics
Basics15
Turning Your Device On and Off
Note:
Throughout this guide the term
device and its physical attributes. The term
feature of your smart device that enables you to connect to the Sprint
National Network.
device
is used to describe your smart
phone
is used to describe the
You can turn on your device screen and your phone independently. For example, the device
screen can be off while the phone is on, or the device screen can be on while the phone is
off. You can also have both the device screen and the phone turned on or off at the same
time.
Waking Up the Screen
When your device screen is off, you need to wake up the screen.
1. Press and release Power/End to wake up the screen.
Center
2. Press Center to turn off Keyg uard. For more information about turning Keyguard
on and off, see “Locking Your Keyboard (Keyguard)” on page 86.
3. Press and release Power/End to turn off the screen.
Note:
You can also press any of the application quick buttons on the front of
your device to wake up the screen and to go directly to the application
associated with that button.
Power/End
16Basics
Turning Your Device’s Phone On and Off
When your phone is on, it is connected to the Sprint National Network (provided you are in
a coverage area), so that you can make and receive phone calls and use wireless services,
such as email, messaging, and the Web browser. During initial setup, your phone is on by
default, so you can use wireless services right away.
If you turn off your phone, you can still use the organizer features such as Contacts and
Calendar, as well as the media features such as the Pocket Tunes
Pics&Videos. This is sometimes referred to as
on airplanes and for maximizing battery life.
1. Wake up the screen.
2. Press and hold Power/End . (You hear a series of ascending tones and see a
“Welcome” screen. When your device locates a signal, “Sprint” and the
signal-strength icon appear at the top of the Phone application screen, indicating
that you can use the phone and Internet features, if they are supported by the local
network.)
3. Press and hold Power/End again to turn off your phone. (You hear a series of
descending tones and see a “Powering off” screen. When your phone is off, “Phone
Off” appears at the top of the Phone application screen. You can still use the
nonwireless features of your device, such as Contacts, Calendar, Tasks, and Memos.)
flight mode
™
music application and
and is ideal for using your device
Basics
Basics17
Moving Around the Device Screen
To move around the screen on your Palm Centro™ smart device, you can use the 5-way
navigator for one-handed navigation, or you can tap items on the screen with the
stylus. With use, you can find your own favorite way to scroll, highlight, and select menu
items.
Note:
The 5-way includes Right , Left , Up , Down , and Center buttons.
Left
18Basics
Some third-party applications may not work with the 5-way, and you
must use the stylus instead. In this guide, arrow icons are used to
indicate directions on the 5-way. These arrows are different from any
onscreen scroll arrows or pick-list arrows.
Up
Center
Right
Down
Scrolling Through Screens
As on a computer, you scroll on the Centro device to move from field to field or page to
page, or in some cases to highlight an item or option in a list.
The behavior of the 5-way for list screens and entry screens varies by application. Here
are some general scrolling tips that apply to most applications:
䢇 Press Right , Left , Up , and Down on the 5-way to move to the next field,
button, or action in that direction.
䢇 In list screens, press and hold Up or Down to scroll one screen at a time.
䢇 Press Option and Up or Down to scroll to the
next page of information within the current record (see
“Using the Keyboard” on page 23).
䢇 When inside a text field, press Right or Left to scroll
to the next character or word, and press Up or
Down to scroll between lines.
You can also scroll using the stylus. Tap an onscreen scroll
arrow, or drag the slider of an onscreen scroll bar.
Scroll Arrows
Basics
Highlighting and Selecting Items
Scroll Bar
On most screens, one item—a button, a list entry, or a check
box—is highlighted by default. The highlight identifies which item is affected by your next
action. Use the 5-way to move the highlight from one item to another before opening
or selecting it.
Basics19
The highlight can take one of two forms, depending on what is highlighted:
䢇 Border glow: When an onscreen button (OK, Cancel, etc.) or pick list
is highlighted, the button acquires a glow around its border.
䢇 Colored background: When a phone number, text, an email
address, or a Web link is highlighted, the item appears as white text
against a colored background.
After highlighting an item, you can select or activate it by pressing Center or by tapping
the item with the stylus.
Highlighting Text
You can use the stylus to highlight text on the screen.
䢇 Tap and drag the stylus across the text you want to highlight.
䢇 To highlight a word, double-tap it.
䢇 To highlight a paragraph, triple-tap it.
Accessing Command Buttons
In most applications, command buttons such as New, OK, and Details appear at the bottom
of the screen. In many cases, you can jump directly to these buttons instead of scrolling to
them. The 5-way controls vary according to the application, but here are some general
rules that apply to most applications:
䢇 From a list screen, such as the Contacts list or Memos list, press Right or Down to
jump to the first button.
䢇 From a screen where you create or edit entries, such as Edit Contacts, press Center
to jump to the first button.
䢇 From a dialog box, such as Edit Categories, press Up , Down , Right , or Left to
scroll to the buttons.
20Basics
Selecting Menu Items
Many applications have menus to provide access to additional
features. These menus are usually hidden from view, but they
appear when you press Menu. To get the most out of your
device, it’s a good idea to familiarize yourself with the additional
features available through the various application menus.
1. Press Menu to open an application’s menus.
2. Press Right and Left to switch between menus.
3. Press Up and Down to highlight a menu item.
4. Press Center to select the menu item, or press Menu
to close the menus and cancel your selection.
Basics
Menu Shortcut
Tip:
Most menu items have menu shortcuts listed in the menu. To use a
menu shortcut, press Menu plus the shortcut letter. You don’t have to
see the menu item to use the menu shortcut. For example, when you’re
in Calendar, you can press Menu + N to create a new event.
Selecting Options in a Pick List
A range of options is often presented in a type of menu called a pick list, which can be
identified by a downward-pointing arrow. Pick lists are different from the application
menus previously described. The application menus give you access to additional features,
and pick lists enable you to select the contents for a particular field.
You can select an option from a pick list with the 5-way or the stylus:
䢇 Use the 5-way to highlight the pick list, and then press Center to display the
items in the list. Press Up and Down to highlight the item you want, and then
press Center to select the highlighted item. To exit the pick list without making a
selection, press Left or Right .
Basics21
䢇 Use your stylus to tap the pick list, and then tap the item you want from the list. To exit
the pick list without making a selection, tap outside the list.
22Basics
Using the Keyboard
When using the keyboard, most people find it easiest to hold the device with two hands
and use the tips of both thumbs to press the keys.
Backlight
Option
Backspace
Return
Shift/Find
Menu
AltSpace
The Backspace, Return, Space, and Shift keys, as well as the letter keys, work in the same
way as do those found on any computer keyboard. In addition, your device offers several
special function keys.
KeyFunction
Option When pressed in conjunction with a second key, gives that key
an alternate function. For example:
䢇 Option + <any lettered key> enters the symbol or number
displayed at the top of the key.
䢇 Option + <any quick button> opens a secondary application
(see “Using the Quick Buttons” on page 26).
䢇 Option + Shift/Find opens the Find feature.
䢇 Option + Menu dims the device screen.
Basics23
Basics
KeyFunction
AltWhen pressed in conjunction with a second key, displays a
variety of alternate characters that can be entered using that
key. See “Using the Keyboard” on page 23 for details.
Menu Opens application menus. See “Selecting Menu Items” on
page 21 for details.
Tip:
The Centro smart device includes a keyboard backlight that turns on and
off when the screen turns on or off. Press Option + P to adjust screen and
keyboard backlight brightness. You can also set the backlight to dim or
turn off when an active call lasts longer than a specified period of time.
See the
User Guide
for details.
Entering Lowercase and Uppercase Letters
䢇 To enter lowercase letters, press the desired keys.
䢇 To enter an uppercase letter, press Shift/Find, and then press a letter key. You don’t
need to press and hold Shift/Find while entering uppercase letters. When Shift is
active, an up arrow appears in the lower-right corner of the screen.
䢇 To turn Caps Lock on, press Shift/Find twice. To turn it off, press Shift/Findonce.
When Caps Lock is on, an underlined up arrow appears in the lower-right corner of
the screen.
24Basics
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