Palm Centro Sprint v1.08 User Guide
Sprint® Service
Palm® CentroTM Smart Device
www.sprint.com
© 2008 Sprint. Sprint and the logo are trademarks of Sprint. Other marks
are the property of their respective owners.
PN: 406-11465-00
v. 2.0
Intellectual Property Notices
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Outlook and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation in the United
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identify products or services of, their respective owners.
This product is protected by one or more of the following United States patents:
6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017;
6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628;
6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047;
6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328;
6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146;
6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650;
6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251;
D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such
technology outside this product is prohibited without a license from Microsoft or an authorized Microsoft
subsidiary.
All rights reserved.
This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2007 ACCESS Co., Ltd.
and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in
Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront
Communications, Inc. in the United States of America and is used under a license. A portion of this software
includes software modules developed by the Independent JPEG group.
Disclaimer and Limitation of Liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through
the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by
deletion of data as a result of malfunction, dead bat tery, or repairs. Be sure to make backup copies of all important
data on other media to protect against data loss.
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alm.com/environment.
or in the US call
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Section 1: Setting Up Your Smart Device and Your Computer . . . . . . . . . . . . . . . . . . . . . 13
1A. Setting Up Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Your New Centro Smart Device by Palm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Making Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Creating Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
1C. Synchronizing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Why Connect My Device to My Computer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Upgrading From Another Palm OS® by ACCESS Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installing the Desktop Synchronization Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Connecting Your Palm Centro™ Smart Device to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Synchronizing Information—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Section 2: Getting to Know Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . . . 43
2A. Moving Around on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Moving Around the Device Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Opening Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
2B. Using Your Device’s Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Opening the Phone Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
What Can I Do When I’m On a Call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Defining Favorite Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Customizing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Section 3: Using Sprint Power Vision and Other Wireless Connections . . . . . . . . . . . 101
3A. Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Getting Started With Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Sprint Power Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Accessing Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Personalizing Your Service With On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using Your Device’s Phone as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
3B. Using Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
What Email Applications Can I Use on My Smart Device? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Using Sprint Mobile Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
The VersaMail® Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
3C. Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Creating and Sending Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Using Messaging to Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Using Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Using Sprint Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
3D. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Working With Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Working With Bookmarks and Saved Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Customizing Your Web Browser Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
3E. Facebook® for Palm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Using Facebook® for Palm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
3F. Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Using Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
3G. Using Bluetooth® Wireless Technology and Dial-Up Networking . . . . . . . . . . . . . . . . . . . 169
Connecting to Devices With Bluetooth Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Using Your Device as a Wireless Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Section 4: Your Portable Media Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
4A. Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Recording a Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Customizing Your Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Viewing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Using Your Online Album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Viewing Pictures and Videos on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
4B. Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Sprint Music Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Transferring Music Files From Your Computer (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Transferring Music From a CD to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Listening to Music on Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
4C. Watching TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Accessing Streamed Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Viewing Streamed Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Section 5: Your Mobile Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
5A. Using Your Device’s Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
5B. Increasing Your Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Using the Documents Application to Work With Your Office Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Section 6: Managing Your Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
6A. Managing Files and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Viewing Application Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Sending Information Using Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Synchronizing Information—Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
6B. Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Setting System Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Adjusting the Display and Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Changing the Applications Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Customizing Device Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Optimizing Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Locking Your Device and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Using Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Purchasing Accessories for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Section 7: Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
7A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Trouble Upgrading? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Resetting Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Making Room on Your Palm Centro™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
7B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Section 8: Safety and Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
8A. Important Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Bluetooth® Qualification Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Static Electricity, ESD, and Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
User’s Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
8B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Introduction
We know you’re eager to start using your device right away, and the sections of this guide are
designed to help you do just that.
䢇 Section 1: Setting Up Your Smart Device and Your Computer guides you through the
process of setting up your new Palm Centro™ Smart Device, your Sprint service, and your
computer.
䢇 Section 2: Getting to Know Your Palm Centro™ Smart Device shows you the basics of
your device and service with quick, easy-to-follow instructions. This section also describes
the features of your device’s phone and shows you how to use Sprint service features
such as voicemail, call waiting, and call forwarding.
䢇 Section 3: Using Sprint Power Vision and Other Wireless Connections shows you how to
use Sprint Power Vision features, including Web browsing, messaging, and email. It also
describes other types of wireless connections, such as Bluetooth
䢇 Section 4: Your Portable Media Device shows you how to use your device’s camera—
including how to use the Sprint Picture Mail
SM
application—and how to transfer and listen
to music files on your device.
䢇 Section 5: Your Mobile Organizer guides you through the process of using the built-in,
full-featured, Palm OS
®
by ACCESS organizer, which gives you instant access to your
Contacts, Calendar, Tasks, Memos, Calculator, and more.
®
wireless technology.
11
䢇 Section 6: Managing Your Information and Settings describes the tools for managing files
and applications and the preferences that enable you to customize your device.
䢇 Section 7: Resources answers frequently asked questions and shows you what to do if
something goes wrong. It also includes a helpful glossary of terms.
䢇 Section 8: Safety and Specifications outlines recommended safety and maintenance
guidelines and displays the technical specifications for your Centro device.
12
WARN ING
Please refer to “Important Safety Information” on page 335 to learn about
information that helps you safely use your phone. Failure to read and follow
the Important Safety Information in this phone guide may result in serious
bodily injury, death, or property damage.
Section 1
Setting Up Your Smart Device and
Your Computer
14
Setting Up Your Palm Centro™ Smart Device
In This Section
⽧ What You Need
⽧ Your New Centro Smart Device by Palm
⽧ Inserting the Battery
⽧ Charging the Battery
Section 1A
Device Setup
Section 1A: Setting Up Your Palm Centro™ Smart Device 15
What You Need
Your Palm Centro™ smart device box contains the following:
Hardware
䢇 Centro smart device.
䢇 Rechargeable battery.
䢇 AC charger.
䢇 USB sync cable.
䢇 Sprint charger adapter.
Software
䢇 Palm Software Installation CD (includes desktop synchronization software and links to
bonus software for your device).
You’ll also need the following items to complete the installation and activation:
䢇 An activated Sprint service plan.
䢇 A location with wireless coverage for your device.
䢇 An electrical outlet.
䢇 The computer with which you want to synchronize your personal information.
Documentation
䢇 Read This First setup poster.
䢇 Welcome to Sprint brochure.
䢇 Getting Started guide.
䢇 Setting Up Email booklet.
䢇 Experience Sprint Power Vision guide.
䢇 Terms & Conditions.
䢇 Warranty and Software License Agreement.
16 Section 1A: Setting Up Your Palm Centro™ Smart Device
Your New Centro Smart Device by Palm
Your Device’s Features: Front View
1
2
Device Setup
8
3
4
5
6
7
9
10
11
12
13
1. Indicator Light provides the status of your device’s battery. Red indicates that your device
is charging and green indicates that your device is fully charged.
2. Volume Button adjusts the earpiece, speaker, and ringer volume levels.
3. Side Button records voice memos by default, and performs context-sensitive actions
when an application is open, such as playing or pausing MP3 files in the Pocket Tunes
application. You can also reassign this button to open your favorite application.
4. Phone opens the Phone application.
Section 1A: Setting Up Your Palm Centro™ Smart Device 17
TM
5. Talk dials when a phone number is selected or entered, and answers an incoming
phone call.
6. Calendar opens the Calendar application.
7. Option activates the secondary function of a key or button. See “Using the Keyboard” on
page 51 for details.
8. Earpiece serves as the speaker on your device when you are not using the
speakerphone feature or a headset.
9. 5-way Navigator gives you one-handed access to moving around the device screen and
selecting options. See “Moving Around the Device Screen” on page 46 for instructions.
10. Applications opens Applications view.
11. Power/End turns the device’s phone on and off, wakes up and turns off the screen, and
hangs up calls.
12. Messaging opens the Messaging application.
13. Menu opens the application menus.
18 Section 1A: Setting Up Your Palm Centro™ Smart Device
Your Device’s Features: Back View
1
Device Setup
2
3
4
5
6
7
8
9
10
11
1. Self-portrait Mirror enables you to take a picture of yourself.
2. Camera Lens enables you to take pictures using the built-in camera.
3. Infrared (IR) Port uses infrared technology to transmit information to and receive
information from other infrared-enabled devices that use compatible software.
4. Expansion Card Slot allows you to expand the capabilities of your device using a
microSD card. See “Using Expansion Cards” on page 264.
5. Lanyard Loop allows you to connect a lanyard (sold separately).
6. Charger Jack enables you to attach the AC charger to your device.
7. Microphone serves as the mouthpiece on your device’s phone.
Section 1A: Setting Up Your Palm Centro™ Smart Device 19
8. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone
feature and other audio playback.
9. Battery Door slides down to provide access to the battery compartment.
10. Headset Jack enables you to connect a hands-free headset. Use only headsets that are
compatible with your device.
11. Sync Connector enables you to attach the USB sync cable to your device.
Note
Your device’s speaker includes a large magnet, so be sure to keep your
device away from credit cards or other items that could become
demagnetized.
Your Device’s Features: Top View
3
1
2
4
1. Sound Off silences the ringer and turns off all other sounds, including alarms and
music, when the Ringer switch is set to this position.
2. Ringer Switch controls the ringer setting. See “Setting System Sounds” on page 272 for
details on changing the settings.
3. Sound On turns on the ringer and all other sounds, including alarms and music, when
the Ringer switch is set to this position.
4. Stylus allows you to tap options on your device’s screen. To use the stylus, slide it out of
the slot and hold it as you would a pen or pencil.
20 Section 1A: Setting Up Your Palm Centro™ Smart Device
Inserting the Battery
Device Setup
WARN ING
Use only Sprint-approved or manufacturer-approved batteries and chargers
with your device. The failure to use a Sprint-approved or
manufacturer-approved battery and charger may increase the risk of your
device overheating, catching fire, or exploding, which may result in serious
bodily injury, death, or property damage.
1. Gently press down on the Battery Door, and then slide the door downward to remove it
from your device.
Section 1A: Setting Up Your Palm Centro™ Smart Device 21
2. Align the battery contacts with the contacts inside the device compartment.
1
2
1 Battery Contacts
2 Device Contacts
3. Insert the battery into the compartment at a 45-degree angle, and then press it into
place.
4. Align the battery door with the groove on the back of the device. With your thumb
covering the ACCESS
®
logo on the battery door, slide the battery door onto the back of
the device until it clicks into place.
5. Follow the onscreen instructions to set up your device.
Tip
Buy an extra battery as a spare for long trips or heavy data use. Visit
palm.com/us/support/centro/centro_sprint
batteries that are approved by Sprint and that are compatible with your
device.
or sprint.com to purchase
22 Section 1A: Setting Up Your Palm Centro™ Smart Device
Charging the Battery
The battery comes with a sufficient charge to complete the setup process and activate your
phone. After activation, we recommend charging your device for three and a half hours to
give it a full charge. See “Maximizing Battery Life” on page 25 for tips on maximizing the life
of your device’s battery.
1. Plug the AC charger into a wall outlet.
2. Connect the charger cable to the charger jack on the bottom of the device. Make sure
the arrow on the connector is facing up, toward your device’s screen.
3. To confirm that your device is charging, check the indicator light.
䡲 Red indicates that your device is charging.
䡲 Green indicates that your device is fully charged.
*
* Indicator Light
Device Setup
Tip
You can also charge your device by connecting it to your computer with the
sync cable. You can do this with or without using the charger cable (see
“Connecting Your Palm Centro™ Smart Device to Your Computer” on
page 38). Keep in mind that it takes longer to charge the battery using the
sync cable, and if your laptop isn’t plugged into a power source, it can drain
the laptop’s battery.
If the battery is fully drained, it may take a few moments for the indicator light to turn on while
the battery is charging.
Section 1A: Setting Up Your Palm Centro™ Smart Device 23
The onscreen battery icon displays the power status:
䢇 Full battery : Battery is fully charged.
䢇 Partial battery : Battery has some power but is not fully charged.
䢇 Almost-empty battery with red at the bottom : Battery needs to be charged immediately.
Note
䢇 Red lightning bolt : Battery is connected to a wall outlet and is being charged.
䢇 Green lightning bolt : Battery is connected to a wall outlet and is fully charged.
Tip
Your device’s indicator light blinks red when the battery needs to be
charged.
To see exactly how much power is left in your battery, tap the onscreen
battery icon.
Using a Sprint Charger Adapter
If the connector on your Sprint-approved 1 Amp AC charger or vehicle charger doesn’t fit into
the connector on the bottom of your device, use the included Sprint charger adapter.
WARN ING
1. Plug the AC charger into a power source.
2. Connect the Sprint charger adapter to the charger jack on bottom of the device.
3. Connect the charger cable to the Sprint charger adapter.
24 Section 1A: Setting Up Your Palm Centro™ Smart Device
Use only with 1 Amp AC chargers distributed by Sprint for your device.
Using any unapproved AC charger may destroy the AC charger and cause a
fire.
4. Charge your device as described earlier.
Battery Life
Battery life depends on individual use. Consumption factors include signal strength,
speakerphone use, and use of wireless features.
If the battery drains to the point where your device doesn’t turn on, the device stores your
information safely until you recharge the battery. To avoid draining the battery, we recommend
that you charge and synchronize your device every day, especially if you use the wireless
features of your phone often.
Device Setup
Note
Using your device’s phone reduces the battery life. You can extend the
battery life by turning off your device’s phone while using the organizer
features. In any case, regular charging is recommended for optimal
performance.
Maximizing Battery Life
You can increase the life of your device’s battery by following a few easy guidelines.
Remember that battery life depends on how you use your device.
䢇 Charge your device whenever you’re at your desk, or charge it overnight each day. The
lithium-ion (Li-ion) battery has a much longer useful life when it is topped off frequently,
versus being charged after it is fully drained.
Section 1A: Setting Up Your Palm Centro™ Smart Device 25
䢇 Your device’s wireless features (phone, email, messaging, Web, and any applications that
use a Sprint Power Vision connection, such as Sprint TV
SM
) and media features (camera,
media players, and games) consume more power than its organizer features. If you spend
a lot of time using the wireless and media features, keep an eye on the battery icon and
charge when necessary.
䢇 If you don’t plan to use the wireless features on your device for awhile, turn off your phone
(see “Turning Your Device’s Phone On and Off” on page 61). You can forward calls to a
different number or let all calls be picked up by voicemail (see “Call Forwarding” on
page 76).
䢇 As with any mobile phone, if you are in an area with no wireless coverage, your device
searches for a signal, which consumes power. If you cannot move to an area of better
coverage, you may want to temporarily turn off your phone. While your phone is off, you
can continue to use your device’s nonwireless features.
䢇 Turn down the screen brightness (see “Adjusting the Brightness” on page 273).
䢇 Decrease the settings in Power Preferences and turn off Beam Receive (see “Optimizing
Power Settings” on page 281).
䢇 Turn off the Bluetooth
®
feature if you are not using it (see “Connecting to a Bluetooth®
Hands-Free Device” on page 83).
䢇 Set the VersaMail AutoSync option to download messages at a scheduled time, rather
than as they arrive. See “Downloading New Email Messages Automatically” on page 135.
Tip
You can buy an extra battery as a spare for long airplane trips or periods of
heavy use. To purchase batteries that are compatible with your smart device, go
to palm.com/us/support/centro/centro_sprint
or sprint.com.
26 Section 1A: Setting Up Your Palm Centro™ Smart Device
Section 1B
Setting Up Service
In This Section
⽧ Making Your First Call
⽧ Setting Up Your Voicemail
⽧ Creating Sprint Account Passwords
Setting up service on your new Palm Centro™ smart device is quick and easy. This section
walks you through the necessary steps to unlock your device, set up your voicemail, establish
passwords, and contact Sprint for assistance with your Sprint service.
Setting Up Service
Section 1B: Setting Up Service 27
Making Your First Call
Activating Your Device’s Phone
There are three primary scenarios for activating your new Centro device:
If you purchased your device at a Sprint Store, it should be activated and ready to use.
If you received your device in the mail and it is for a new Sprint account or a new line of
service, you need to take these steps to activate it:
1. Turn on the phone feature. (Press Power/End and, if prompted, press Center on
the 5-way to turn off Keygu ard. Next, press and hold Power/End .)
Note
Upon turning on the phone, you may see a prompt asking if you want to
provision now or later. Select Now and follow the onscreen instructions to
activate your device. Skip the rest of this procedure.
2. Press Applications . Use the 5-way to highlight the Web application, and
then press Center . (There is no charge for this service during activation.)
3. Follow any onscreen instructions to complete activation. A message appears when the
process is complete.
4. Wait for the device to turn off and then back on. If this does not occur, press and hold
Power/End to turn it off, and then press and hold Power/End to turn it back on.
5. To confirm activation, make a phone call.
If you received your device in the mail and you want to use it for a number that’s already on
your account, pick one of the following activation options:
䢇 Open your computer’s Web browser and go to www.sprint.com/activate. Follow the
onscreen instructions. When you have finished, complete steps 1-5 above.
䢇 From another phone, call Sprint Customer Service at 1-888-211-4727.
If you need help with activation, then from another phone, call Sprint Customer Service at
1-888-211-4727.
28 Section 1B: Setting Up Service
Unlocking Your Device
1. If the screen is off, press and release Power/End to wake up the screen.
2. Press on the 5-way to turn off Keyg uard (see “Moving Around the Device
Screen” on page 46 for information on the 5-way ).
3. Enter your four-digit lock code. (For security purposes, the code is not visible as you
type.)
Setting Up Service
Note
If you can’t recall your lock code, try using the last four digits of either your
Social Security number or your wireless phone number, or try 0000. If that
doesn’t work, call Spr int Customer Service at 1-88 8-211-4727. See “W here to
Learn More” on page 325 for other ways to get help from Sprint if you are
having trouble with your service.
Making a Call
1. Press Phone .
2. Press Center on the 5-way to turn off Keygua rd
(see “Locking Your Keyboard (Keyguard)” on page 282 for
information on Keyguard).
3. Tap the onscreen Dial Pad or press the number keys on the
keyboard to enter the number you want to call.
4. Press Tal k to dial.
5. After you finish the call, press Power/End to end the call.
Adjusting Call Volume
While a call is in progress, press the Volume button on the side of your device to adjust the
call volume.
䢇 To increase the volume, press the upper half of the Volume button.
䢇 To decrease the volume, press the lower half of the Volume button.
Section 1B: Setting Up Service 29
1
2
1 Volume Button
2 Side Button
What’s My Phone Number?
1. Make sure your phone is on (see “Turning Your Device’s Phone On and Off” on page 61
for information).
*
* Look Here for Your Phone Number
2. Press Phone .
3. Press Menu .
4. Select Options, and then select Phone Info.
30 Section 1B: Setting Up Service
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