Palm Centro, Centro Rogers User Guide

User Guide

Your Palm®Centro™ Smartphone

Intellectual property notices

© 2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm OS, Centro, VersaMail, and the Palm and Centro logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc.This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. Documents To Go is a trademark or registered trademark of Dat aViz, Inc. © All rights reserved. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

This product is protected by one or more of the following United States patents:

7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.

This product also is licensed under United St ates patent 6,058,304.

This product is protected by certain intellectual prope rty rights of Microsoft. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electri cal and electronic equipment. For information on environmental programs visit: palm.com/environment

good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest st andards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling.

Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle additional details and information about how you can help reduce electronic waste.

v. 1.3

As part of Palm’s corporate commitment to be a

or in the US call 877-869-7256 for

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Moving around on your Palm

Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

™

Centro

Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Opening applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Turning your Centro™ smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Centro™ smartphone . . . . . . . . . . . . . . . . . . . . . . . . . .33

CONTENTS

iii

Defining favorite buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using a hands-free device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Your email application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

The VersaMail

application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Connecting your computer to the Internet through your Centro™ . . . . . . . . . . . . . . 129

Connecting with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Pocket Tunes™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

World Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Documents To Go

Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

CONTENTS

Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Viewing application info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Sending information with Bluetooth

wireless technology . . . . . . . . . . . . . . . . . . .186

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Your personal settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Locking your Centro and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Common questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Resetting your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

CONTENTS

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Making room on your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

CONTENTS

Welcome

Congratulations on the purchase of your Palm®Centro™ smartphone!

Benefits

• Make and receive phone calls

• Manage your contacts, calendar,

and task list

• Receive and send corporate and

personal email messages

• Browse the web

• Use a Bluetooth

separately) for hands-free operation

headset (sold

CHAPTER

In this chapter

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

WELCOME

In one compact and indispensable device, you now have all of the following:

• Phone application for making and

receiving calls

• Contacts application that stores the

names, phone numbers, and even pictures of friends, family, business contacts—everyone you stay in touch with

• Email application for receiving and

sending email (business and personal)

• Palm OS

by ACCESS personal info applications for storing your appointments, to-do lists, memos, and more

• Expansion card slot that accepts

microSD cards (sold separately) for storing music files, videos, dictionaries, games, and lots of other applications

• An SXGA 1.3 megapixel (1280 x 1024)

digital camera for snapping photos and capturing short videos

• Text and multimedia messaging

• MP3 player

• Applications for reading, creating, and

editing Microsoft Office files and viewing PDF files

• Desktop synchronization software for

entering names, addresses, and more on your computer, and then transferring them to your Centro with one press of a button

TIP

LOOK HERE: Don’t miss the helpful tips

and cross-references given in these boxes.

What’s in the box?

You should have received all the following items in the box:

Hardware

• Centro

• SIM card (not included with all models;

preinstalled in Centro on some models; see Inserting the SIM card and battery for details)

CHAPTER

WHAT’S IN THE BOX?

WELCOME

CHAPTER

KEY TERM

SIM (Subscriber Identity Module)

card The smartcard that you insert into your

Centro and that identifies you to the mobile network. It contains your mobile account information, such as your phone number and the services to which you subscribe. Phone book entries and SMS messages can also be stored on the SIM card.

• Rechargeable battery

• AC charger

• USB sync cable

• Headset

Documentation and software

• Getting Started Guide

• Palm Software Installation CD, which

includes the following:

• Palm

Desktop software

• Links to bonus software for your

Centro

• User Guide: Your Palm

Centro™

Smartphone (this guide)

• Palm warranty

What do I need to get started?

This guide helps you set up your Centro and quickly learn to use it. To get started, you need all the items that came in the Centro box (see What’s in the box? the following:

• Appropriate service contracts. Phone

and text messaging services require a service contract with your carrier Web, email, and multimedia messaging services require a service contract and data services from your carrier. Be sure to sign up for a mobile account with data services. Data speeds vary based on network availability and capacity.Please contact your carrier for details about your data service options.

• A SIM card. To use your Centro on your

network, you must insert the SIM card into your Centro.

• If your Centro box did not contain a

SIM card, you need to contact your

), plus

carrier to get one.

WHAT DO I NEED TO GET STARTED?

WELCOME

• A location where you are within

coverage of your network.

• An electrical outlet.

• The computer with which you want to

synchronize your personal information.

Where to learn more

Whether you’re on the go or at your computer, there are several ways to learn more about using your Palm smartphone.

For a quick introduction Quick Tour: The Quick Tour introduces you

to many of the features on your Centro. It is already installed on your Centro, and you can open it any time. Press

Applications , and then select Quick To u r .

Tu t o r i a l : The Palm Tutorial explains how to

make calls, browse the web, and send and receive email. Find the tutorial on the web at go.palm.com/centro-gsm/

Centro™

While using your Centro On-device User Guide: A copy of this

guide is included on your Centro. The on-device guide is specially formatted for your Centro screen. To view the on-device guide, press Applications , and then select My Centro .

Tips: Many of the built-in applications include helpful tips for getting the most out of your Centro. To view these tips, open an application, press Menu , select Options, and then select Tips.

Many dialog boxes have a Tips icon in the upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box.

Online support from Palm: For up-to-date downloads, troubleshooting, and support information, go to go.palm.com/ centro-gsm/.

If you need more information

Books: Many books on Palm OS

devices are available in local or online book retailers (look in the computers section), or visit go.palm.com/centro-gsm/

CHAPTER

WHERE TO LEARN MORE

WELCOME

CHAPTER

Online forums: Consult online user

discussion groups to swap Centro information and learn about Centro topics you may find nowhere else. Visit go.palm.com/centro-gsm/

for details.

WHERE TO LEARN MORE

Setting up

You’re about to discover the many things about your

Palm

Centro™ smartphone that will help you better manage your life and have fun, too. As you become more familiar with your Centro, you’ll want to personalize the settings and add applications to make it uniquely yours.

But first, take the few easy steps in this chapter to set up your Centro and get it running.

Benefits

• Know where your Centro controls

are located

• Start using your Centro right away

• Establish a link between your

Centro and your computer

CHAPTER

In this chapter

Centro™ Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 17

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Maximizing battery life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 25

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 30

SETTING UP

Centro™ Overview

Front view

Stylus

Indicator light (phone and charge indicator)

Vol ume

Side button

Phone

Send

CHAPTER

Earpiece

5-way navigator and Center button

Applications Power/End

Messaging

Calendar

CENTRO

™

OVERVIEW

SETTING UP

CHAPTER

TIP

Protect your screen. Be careful to store your Centro away from items that might scratch or crush the screen. Your Centro comes with a screen protector. Visit g

o.palm.com/centro-gsm/ to find carrying

cases and other useful accessories.

DID YOU KNOW

on, you can change your button settings and select an application of your choice; see Reassigning buttons

When your Centro screen is

for details.

Back view

Speaker

Self-portrait mirror

Battery door

Camera lens

Infrared (IR) port Expansion card slot

Headset jack

Sync connector

Lanyard loop

Power connector

Microphone

CENTRO

™

OVERVIEW

SETTING UP

IMPORTANT The Centro speaker includes

a large magnet, so be sure to keep your Centro away from credit cards or other items that could be demagnetized.

Top view

Ringer switch

DID YOU KNOW

sounds at once. You don’t need to hunt for Off buttons all over the device.

The Ringer switch silences all

Inserting the SIM card and battery

Your SIM card contains account information such as your phone number and voicemail access number. To use the

phone, email, or web features, the SIM card must be inserted into your Centro.

NOTE Your SIM card may already be

installed in your Centro. Follow steps 1 through 3 to check. If a SIM card did not come with your Centro, you may already have one. If the SIM card does not work, contact your network operator.

1 Press the battery door near the top and

slide the battery door downward to remove it from your Centro.

Battery door

2 If the battery is installed, remove it.

(See Replacing the battery

for details.)

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INSERTING THE SIM CARD AND BATTERY

SETTING UP

CHAPTER

3 If the SIM card is already installed, skip

to step 7.

4 Remove the stylus to make insertion of

the SIM card easier. Replace it when you finish these steps.

5 Align the notch on the SIM card with

the right side of the SIM holder.

7 Align the metal contacts on the battery

with the contacts inside the battery compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place.

Battery contacts

6 Insert the straight end of the SIM card

into the SIM holder, and then push the

Centro contacts

SIM card forward until it fits into place.

INSERTING THE SIM CARD AND BATTERY

SETTING UP

IMPORTANT Use the battery that came

with your Centro. Do not use a battery from another Centro model in your Centro. Similarly, do not use the Centro battery in another Centro model. Using a battery that is designed for another Centro model can damage your Centro. For info on replacement batteries, see Replacing the battery.

NOTE Unauthorized batteries will not

power your Centro. Only a Palm approved battery will wake up and power your Centro. If your Centro does not turn on, check to see whether an unauthorized battery has been inserted in your Centro.

8 Slide the battery door onto the back of

the Centro until it clicks into place.

9 Your Centro screen wakes up and

begins the setup process. When the language selection screen appears, select the language you want to use, and then follow the onscreen instructions to set up your Centro.

IMPORTANT Always use the same

language for your Centro, your computer operating system, and your desktop

synchronization software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.

NOTE If the correct battery is inserted and

your Centro still does not turn on, you need to connect it to the AC charger. Make sure the AC charger is plugged in to a wall outlet. If your Centro still does not turn on after being connected to the AC charger for five minutes, do a soft reset. See Performing a soft reset

TIP

The power-saving feature turns off the Centro screen after a period of inactivity. To wake up the screen, press and release Power/End, and then press Center on the 5-way to turn off Keyguard.

Charging the battery

The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your Centro for three hours (or until the indicator light is solid

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CHARGING THE BATTERY

SETTING UP

CHAPTER

green) to give it a full charge. See Maximizing battery life

for tips on

maximizing the life of your Centro battery.

TIP

To avoid draining the battery, charge your Centro every day, especially if you use your phone often.

DID YOU KNOW

fully drained, your info is still stored safely on your Centro until you connect it to a power source and charge the battery.

If your battery ever becomes

DID YOU KNOW

your Centro without the AC charger by connecting it to your computer with the sync cable. Trickle-charging takes longer, however. Be sure to plug your computer into a power source, or your Centro could drain the computer’s battery. For the quickest charge time, use the AC charger.

When trickle-charging your Centro with the sync cable, the indicator light may not turn on. To make sure the battery is being charged, check the onscreen battery indicator.

You can also trickle-charge

1 Plug the AC charger into a wall outlet. 2 Connect the charger cable to the

bottom of your Centro. Make sure the arrow on the connector is facing up, toward the screen.

3 To confirm that your Centro is being

charged, check the indicator light on your Centro.

• Solid red indicates that your Centro is

being charged.

• Solid green indicates that your Centro

is fully charged.

Indicator light

CHARGING THE BATTERY

SETTING UP

TIP

If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging.

TIP

If the indicator light does not turn on when you connect your Centro to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.

When your Centro is on (see Turning your Centro™ smartphone on and off), the onscreen battery icon displays the charging status:

A red lightning bolt indicates that the battery is connected to an electrical outlet and is being charged.

A green lightning bolt indicates that the battery is connected to an electrical outlet and is fully charged.

A partial battery without a lightning bolt indicates that the battery is not connected to an electrical outlet and it has some power.

An almost empty battery that is red at the bottom indicates that you need to charge the battery immediately.

To see the remaining battery charge expressed as a percentage, tap the onscreen battery icon.

Battery icon

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CHARGING THE BATTERY

SETTING UP

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Maximizing battery life

• The wireless features (phone, email,

messaging, and web) and media features (camera, media players, eBooks, and games) of your Centro consume more power than its organizer

Battery life depends on how you use your Centro. You can maximize the life of your battery by following a few easy guidelines:

IMPORTANT You must use the battery

that came with your Centro or a Palm-approved replacement. For info on replacement batteries, see Replacing the battery.

features. Speakerphone usage also consumes more power than using the earpiece. If you use the wireless, speakerphone, and media features often, keep an eye on the battery icon and charge when necessary.

• If you don’t plan to use the wireless

features on your Centro for a while, turn

off your phone (see Turning your Unauthorized batteries cannot power your Centro. Only a battery approved by Palm will wake up and power your Centro.

• You can buy an extra battery as a spare

for long plane trips or periods of heavy use. To purchase batteries that are compatible with your Centro, go to g

o.palm.com/centro-gsm/.

• Charge your Centro whenever you can.

Charge it overnight. The battery has a much longer useful life when it is topped off frequently than when it is

Centro™ smartphone on and off) and let

all calls be picked up by voicemail.

• As with any mobile phone, if you are in

an area with no wireless coverage, your

Centro searches for a signal, which

consumes power. If you cannot move to

an area of better coverage, temporarily

turn off your phone. While your phone is

off, you can continue to use the

nonwireless features of your Centro.

• Turn down the screen brightness (see

Adjusting the brightness

charged after it is fully drained.

MAXIMIZING BATTERY LIFE

SETTING UP

• Decrease the settings in Power

Preferences and turn off Beam Receive (see Optimizing power settings

• Turn off the Bluetooth

feature if you’re not using it. See Connecting to a Bluetooth® hands-free device.

Making your first call

1 Press Phone . 2 If prompted, press Center to turn

off Keyguard (see Locking your keyboard (Keyguard) for more info).

• If Check SIM Card appears in the title

bar, see Inserting the SIM card and battery.

• If a blank space appears in the title

bar, the phone is either searching for a network or you’re outside a wireless coverage area. It may take a few moments for the title bar to display a network name. If you believe you are in a wireless coverage area and this problem persists, contact your network operator for assistance.

3 Press Left to select the Dial Pad

tab.

Status icons

Dial Pad

Favorites

Main

Call Log

Contacts

4 Tap the onscreen Dial Pad to enter the

number you want to call.

5 Press Send to dial the number. 6 If prompted, press Center to select

Ye s and turn on your phone.

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MAKING YOUR FIRST CALL

SETTING UP

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TIP

If you are inside a coverage area and cannot complete a call, contact your network operator for assistance.

What’s my phone number? 1 Make sure your phone is on (see

Turning your phone on and off

2 Press Phone .

7 After you finish the call, press Power/

End to end the call.

Adjusting call volume

While a call is in progress, press the Vo lu me button on the side of your Centro to adjust the call volume.

• To increase the volume, press the upper

3 Press Menu . 4 Select Options, and then select Phone

Info.

Look here for your phone number

half of the Volum e button.

• To decrease the volume, press the

lower half of the Vol um e button.

If your phone number doesn’t appear in Phone Info, make sure your SIM card is properly inserted into your Centro. If your phone number still does not appear in

Vol ume

Side button

Phone Info, look for the number on the plastic holder to which the SIM card was attached. If you still need assistance, please contact your network operator

MAKING YOUR FIRST CALL

SETTING UP

Setting up your computer for synchronization

Before you can synchronize the info on your computer and the info on your Centro, you need to install the desktop synchronization software and connect the sync cable to your computer.

You can use either Palm (included) or Microsoft Outlook for Windows (sold separately) as your desktop software.

Not familiar with synchronization? See Synchronizing information—the basics

System requirements

Your computer should meet the following minimum system profiles for Windows or Mac computers.

Windows XP Service Pack 2 (SP2), Windows Media Center Edition 2005, or Vista:

Desktop software

• 32MB of available memory (RAM)

• 170MB of free hard disk space

• CD drive

• Available USB port

Mac OS X version 10.3 to 10.5:

• 128MB of total memory (RAM)

• 190MB of free hard disk space

• CD drive

• Available USB port

Upgrading from another PalmOS

ACCESS device

NOTE If you are setting up your first Palm

device, skip ahead to Installing the

desktop synchronization software.

When you install the desktop software from the Palm Software Installation CD, some third-party applications may be quarantined because they are not compatible with the Palm OS software version 5.4.9 on your Centro. Quarantined files are not installed on your Centro, nor are they deleted. These files are placed in a new folder on your computer: C:\Program Files\Palm\<device name>\PalmOS5

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SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

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Incompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder labeled palmOne or Handspring instead. For more info, see I can’t find my user folder.)

IMPORTANT Synchronize your Centro only

with the version of Palm Desktop software included with your device. Older versions

1 Calculate how much space your apps

and info occupy on your previous Palm OS device.

• In Applications View, open the menus.

• Select Info on the App menu.

• At the bottom of the screen, select

Size.

may not work correctly.

TIP

We do not recommend using third-party utilities that back up your old device’s information onto an expansion card and then transfer the info to your Centro. Such methods transfer all applications to your Centro, including those that are not designed to work with Palm OS version 5.4.9.

You can transfer all compatible applications and information from your previous Palm OS device—whether it’s a handheld or a Treo—to your new Centro, so long as the space taken up by all the info you want to transfer is 64MB or less. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files.

• Look at the numbers on the Free

Space line and subtract the number on the left from the number on the right to calculate the space used. For example, on the device shown here,

22.4 – 17.5 = 4.9. This means that

4.9MB of space is occupied on this device.

2 If the space occupied on your previous

device is 64MB or less, go to step 3. If the space occupied is greater than 64MB, do any of the following to reduce

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

SETTING UP

the storage space you’re using before you go to the next step:

• Delete any third-party applications

that you no longer use.

• Move large files, such as eBooks and

images, to an expansion card.

• Move third-party applications to an

expansion card.

• Purge old info in applications such as

Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items.

3 Synchronize your previous device with

your previous desktop software to back up your information one last time.

4 Install the desktop synchronization

software from your new Palm Software Installation CD (see Installing the desktop synchronization software).

5 During the installation process, sync

your Centro with your new desktop software as instructed. When prompted, do the following:

• Connect your Centro to your

computer (see Connecting your Centro to your computer).

• Indicate that you want to sync only

the info in your PIM apps (Calendar, Contacts, Memos, and Tasks). This is strongly recommended to ensure an optimal upgrade experience. Or indicate that you want to sync all info and apps (excluding apps known to be incompatible).

• Select a device name for your Centro;

be sure to select the same name that you used for your old device. (To locate this name, select the HotSync application on your old Palm device. The device name appears in the upper-right corner of the screen.)

MAC ONLY If you have pictures on

your previous device, copy them from your previous device to an expansion card or beam them to your Centro.

7 If you plan to continue using your

previous device, perform a hard reset on your previous device to remove its associated device name. (See the documentation that came with your previous device for instructions on

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SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

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CHAPTER

performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous device with your computer, be sure to

BEFORE YOU BEGIN If you are installing

on a computer at work, make sure your computer is configured to let you install new software. Contact your company’s IT department for help.

assign it a new name.

If any third-party applications are quarantined during the installation, do not manually install them. Contact the third-party developer for software updates and info about compatibility with your

TIP

If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit.

Centro. If you have trouble upgrading or finding

quarantined files, see Upgrading

Installing the desktop synchronization software

IMPORTANT Even if you already own a

Palm OS device and have installed a previous version of the desktop software,

1 Close any applications that are currently

running on your computer, including those that are minimized. Your computer needs to have all its resources available to install the software.

2 Insert the Palm Software Installation CD

into the CD drive on your computer.

you must install the software from the Palm Software Installation CD that came with your Centro.

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

SETTING UP

3 If you are installing on a Mac,

double-click the CD icon on the desktop, and then double-click the Palm

Software.pkg icon.

4 When the installation wizard opens,

follow the onscreen instructions. Note these important points about the installation.

• When the language selection screen

appears, select the same language you selected on your Centro.

• WINDOWS ONLY You can choose

which desktop software you want to use for synchronization:

Palm Desktop software or Microsoft Outlook.

NOTE Whether you select to synchronize

with Microsoft Outlook or Palm Desktop software, Palm Desktop software is still installed on your computer. If you use Outlook as your desktop email application, select Outlook as your desktop synchronization software. Remember that when you enter information on your computer, you must enter it in the software you selected in this step.

• The installation process prompts you

to connect your Centro to your computer. Go to the next section.

Connecting your Centro to your computer

After you install the desktop software (see Installing the desktop synchronization software), you’re ready to connect your Centro to your computer.

1 Plug the AC charger into a wall outlet. 2 Plug the USB sync cable into an

available USB port or into a powered USB hub connected to your computer.

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SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

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TIP

For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we recommend using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply.

3 With the sync button facing up, connect

the sync cable to the bottom of your Centro. Do not press the sync button until you are instructed to do so.

4 (Optional) Connect the charger cable to

the bottom of your Centro.

You are now ready to synchronize; go to Synchronizing information—the basics

Sync cable

Sync button

Synchronizing information—the basics

Synchronizing means that info you enter or change in one place (your Centro or your computer) is automatically entered or changed in the other; so there’s no need to enter the info twice. We strongly recommend that you sync your Centro with your computer or corporate server frequently to keep your info up-to-date (and backed up) in both locations.

The info from all the following applications is updated by default each time you sync your Centro with your desktop software:

How each application syncs depends on your computer type and the desktop software you are using, as follows:

SYNCHRONIZING INFORMATION—THE BASICS

SETTING UP

For more sync options, including which apps sync, see Synchronizing information—advanced.

BEFORE YOU BEGIN To sync your info,

you must install Palm Desktop software from the Palm Software Installation CD that came with your Centro—even if you sync with Outlook or another third-party application. See Installing the desktop synchronization software for instructions.

1 Connect your Centro to your computer,

as described in Connecting your Centro to your computer.

2 Press the sync button on the sync

cable.

Sync button

Messages on both your computer and your Centro indicate that synchronization is in progress.

3 Wait until you see the message on your

Centro that the HotSync operation is complete; then disconnect the sync cable. Do not disconnect the sync cable until you see this message.

Problems synchronizing? See Synchronization

for troubleshooting

suggestions. If you’re finishing your initial setup, you

now have the option to install bonus software. If you choose to install some of the bonus software, you need to sync again to install the software on your Centro. You can also install bonus software later; see Installing applications

For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer.

Where’s my info stored?

When you synchronize your Centro, your info is stored on your computer in one of these locations:

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SYNCHRONIZING INFORMATION—THE BASICS

SETTING UP

CHAPTER

Windows XP and earlier: Program Files >

Palm > HotSyncUsername Windows Vista: Username > Documents

> Palm > HotSyncUsername

SYNCHRONIZING INFORMATION—THE BASICS

Moving around on your Palm®Centro™ smartphone

Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your Centro is similar. Most applications on your smartphone use the same set of controls in the same way. So once you learn how to use these controls on your Palm you’ll be driving all over town and you won’t even need a map.

Benefits

• Find and open applications quickly

• Access extra features with menus

• Move around in applications with

one hand, using the 5-way navigator

• Access many more characters and

Centro™ smartphone,

symbols than are displayed on the keyboard

CHAPTER

In this chapter

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

Moving around the screen

To move around the Centro screen, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.

TIP

Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.

DID YOU KNOW

icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.

In this guide, we use arrow

The 5-way includes the following buttons:

Center

Right Left

Down

CHAPTER

MOVING AROUND THE SCREEN

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

CHAPTER

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use Left , Right , Up , and Down on the 5-way to move the highlight from one item to another.

TIP

If the item you want doesn’t appear on the screen, try tapping the onscreen scroll arrows to view more info.

Colored background: When a phone number, text, an email address, a web link, or an item in a list is highlighted, the item is displayed as white text against a colored

Learn to recognize the highlight. It can take two forms:

Border glow: When an entire screen, an

background. Examples of lists include the Contacts list, the Messaging Inbox, and the Tasks list.

onscreen button (such as Done, New, or OK) or a pick list is highlighted, a glow appears around its border. If an entire screen is highlighted, the glow appears at the top and bottom of the screen only.

After highlighting an item, you can select or activate it by pressing Center , or by

TIP

When a border appears at the top and bottom of a list screen, press Center on the 5-way to highlight the first item in the list.

tapping the item with the stylus.

TIP

After you open an application (see Opening applications the 5-way to highlight various screen elements.

), experiment with using

MOVING AROUND THE SCREEN

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

Highlighting text

You can use the stylus to highlight text on the screen.

• Tap and drag the stylus across the text

you want to highlight.

• To highlight a word, double-tap it.

• To highlight a paragraph, triple-tap it.

Accessing command buttons

In most applications, command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them.

• From a list screen, such as the Memos

list, press Right to jump to the first button.

• From a screen where you create or edit

entries, such as Contact Edit, press Center to jump to the first button.

• From a dialog box, such as Edit

Categories, press Up or Down to scroll to the buttons.

Selecting menu items

Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Centro, it’s a good idea to familiarize yourself with the additional features available through the various application menus.

1 Press Menu to display an

application’s menus.

Menu shortcut

2 Press Right and Left to switch

between menus.

3 Press Up and Down to highlight a

menu item.

4 Press Center to select the menu

item, or press Menu to close the menu and cancel your selection.

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MOVING AROUND THE SCREEN

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

CHAPTER

TIP

Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the menu shortcut.

Stylus: Use your stylus to tap the pick list.

• Tap the item you want from the list.

• To exit the pick list without making a

selection, tap outside the list.

Selecting options in a pick list

A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features, and pick lists let you select the contents for a particular field.

You can select items from a pick list with the 5-way or the stylus.

5-way: Use the 5-way to highlight the pick list, and then press Center to display the items in the list.

• Press Up and Down to highlight

the item you want.

• Press Center to select the

highlighted item.

• To exit the pick list without making a

selection, press Left or Right .

MOVING AROUND THE SCREEN

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

Using the keyboard

Option

Shift/Find

TIP

When using the keyboard, most people find it easiest to hold the Centro with two hands and use the tips of both thumbs to press the keys.

Backlight

Backspace

Return

Space

Alt

DID YOU KNOW

keyboard backlight that turns on and off when the screen turns on and off. The backlight also dims when an active call lasts longer than a specified period of time. See Optimizing power settings to adjust the automatic shut-off and dimming intervals.

The Centro includes a

CHAPTER

USING THE KEYBOARD

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

CHAPTER

Entering lowercase and uppercase letters

• To enter lowercase letters, press the

desired keys.

• To enter an uppercase letter, press

Shift/Find and then press a letter key. You don’t need to press and hold

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

Shift/Find while entering a letter. When Shift is active, an up arrow appears in the lower-right corner of the

Symbol Letter

screen.

• To turn Caps Lock on, press Shift/

Find twice. To turn it off, press Shift/Find once. When Caps Lock

is on, an underlined up arrow appears in the lower-right corner of the screen.

• Press Option , and then press the

key with the desired character shown above the letter. You don’t need to press and hold Option while pressing the second key. When Option is active, the symbol appears in the lower-right corner of the screen.

• To turn Option Lock on, press

Option twice. To turn it off, press Option once. When Option Lock is

on, the symbol appears in the lower-right corner of the screen.

USING THE KEYBOARD

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

DID YOU KNOW

as the Dial Pad tab in the Phone application or the Calculator, automatically default to Option Lock. In this case, you do not need to press

Option to enter numbers.

Some application views, such

Entering other symbols and accented characters

Symbols and accented characters that do not appear on the keyboard are available when you use the Alt key.

1 Enter the character that corresponds to

the symbol or accented character you want. See the table on the next page.

2 Press Alt . 3 Press Up , Down , Right , or Left

to highlight the desired character.

4 Press Center to insert the

character.

DID YOU KNOW

grouped by their similarity to the base key. For example, the alternate characters available from the E key are é, è, ë, and ê.

Alternate characters are

CHAPTER

USING THE KEYBOARD

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

CHAPTER

Symbols and accented characters

Enter… Then press

Enter… Then press Alt to select…

Alt to select…

Enter… Then press

Alt to select…

a á à ä â ã å æ n ñ u ú ù ü û

A Á À Ä Â Ã Å Æ N Ñ U Ú Ù Ü Û

b or B ß o ó ò ö ô œ õ x or X x ¤

c ç ¢ © O Ó Ò Ö Ô Œ Õ y ý ÿ

C Ç ¢ © p or P ¶ Y Ý Ÿ

e é è ë ê r or R ® ! ¡

E É È Ë Ê s ß š ? ¿

i í ì ï î S ß Š : :-) :-( ;-)

I Í Ì Ï Î t or T ™ $ £ ¥ ¢

l or L £

Press Alt by itself, after a space or at the beginning or end of a line, to select these characters:

; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |

USING THE KEYBOARD

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

Opening applications

When you open an application using a quick button or Applications View, you automatically close the app you were previously using.

Phone

Calendar

Using the quick buttons

The front of the Centro has three quick buttons—Phone, Calendar, and Messaging—that open applications. The fourth button opens Applications View (see Using Applications View

TIP

You can customize the quick buttons

yourself; see Reassigning buttons

for details.

Applications

Messaging

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OPENING APPLICATIONS

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

CHAPTER

Each quick button opens two applications:

• To turn on your Centro and open a

button’s primary application, simply press the button.

Button Primary app

Phone

Calendar

Messaging

• After you turn on your Centro, open a

Using Applications View

You can access all available applications through Applications View.

1 Press Applications . 2 Press Center on the 5-way to turn off

Keyguard (see Locking your keyboard

(Keyguard) for more info).

3 Use the 5-way to highlight the

application you want to use.

button’s secondary application by pressing Option and then pressing the quick button.

Buttons Secondary app

+ Web

+ Memos

4 Press Center to open the selected

application.

+ Messaging

DID YOU KNOW

your Centro screen.

Pressing Option + Menu dims

OPENING APPLICATIONS

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

In Applications View, you can also do the following:

• Press Applications repeatedly to

cycle through various categories of applications. See Applications settings for more info on categories.

• Enter the first few letters of the

application’s name to highlight it. For example, if you press P, it highlights Phone; if you then press R, it highlights Prefs. If you pause and then press R, it highlights the first application that starts with R.

TIP

You can press and hold Applications from any screen on your Centro to select from a list of your most recently used applications.

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OPENING APPLICATIONS

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

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OPENING APPLICATIONS

Your phone

The Phone application is your home base for making and receiving calls and for storing info about the people you need to stay in touch with.

You can effectively manage multiple calls, such as swapping between calls, sending text messages to ignored calls, and creating conference calls with up to five callers. Your Palm perform all these tasks with ease.

You can do more than manage your phone calls in the phone application. You can send text messages, open applications, go to your favorite web pages, see your upcoming appointments, and even find out how many unread email messages you have.

Benefits

• Stay in touch—you choose how

• Save time with shortcuts to your

favorite info

Centro™ smartphone helps you

• Have fun: add wallpaper and

ringtones

• Make or receive calls without

taking your hands off the steering wheel

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In this chapter

Turning your Centro™ smartphone on and off . . . . . . . . . . . . . . . . . 49

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . 58

How many minutes have I used?. . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Entering names and phone numbers. . . . . . . . . . . . . . . . . . . . . . . . 65

Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

YOUR PHONE

Turning your Centro™ smartphone on and off

NOTE We use the term phone to describe

the feature of your Centro that lets you connect to the network to make and receive calls and transmit data.

The phone and the screen of your Centro can be turned on and off separately. You can wake up the screen to use just the organizer and media applications of your Centro (such as Contacts, Calendar, Pocket

™

Tunes

, and Pictures & Videos) without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive and make calls.

Waking up the screen and turning it off

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your Centro—for example, when you’re on a plane and want to look at your calendar.

1 Press and release Power/End to

wake up the screen.

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You can also press any of the quick buttons or the Applications button to wake up your Centro screen.

Power/End Center

2 Press Center to turn off Keyguard.

For more info about turning Keyguard on and off, see Locking your keyboard (Keyguard).

3 Press and release Power/End to turn

off the screen and lock the keyboard.

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You can set how long the screen stays on. Press Applications, select Preferences, select Power, and then adjust the Auto-off

after setting.

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TURNING YOUR CENTRO™ SMARTPHONE ON AND OFF

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Turning your phone on and off

When your phone is on, it is connected to the network (provided you are in a coverage area) so that you can make and receive phone calls and use wireless services, such as email, messaging, and

You know your phone is on and that you’re inside a coverage area when you go to the Main tab of the Phone application and you see the Signal Strength icon at the top of the screen.

the web browser. During initial setup, your

TIP

phone is automatically turned on, so you can use wireless services right away.

If you turn off your phone, you can still use the organizer features such as Calendar and Contacts, as well as the media features such as Pocket Tunes and Pictures & Videos. You might hear this referred to as flight mode because you must turn your phone off when you’re on a plane.

1 Wake up the screen. 2 Press and hold Power/End to turn on

your phone.

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If the Ringer switch is set to Sound On, you hear a series of tones when you turn your phone on and off (see Silencing sounds

If you’re outside a coverage area, No Service appears in the upper-left corner and the indicator light flashes red.

3 Press and hold Power/End again to

turn off your phone. You know your phone is off when you

go to the Main tab of the Phone application and you see Phone Off at the top of the screen.

Opening the Phone application

Press Phone to display the Main tab in the Phone application.

TURNING YOUR CENTRO™ SMARTPHONE ON AND OFF

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Status icons

Dial Pad

Favorites

DID YOU KNOW

appears when you press the Phone button. See Customizing the Main tab in the Phone application for details. If you change the default tab, you need to modify the steps in this chapter accordingly.

Main

You can choose which tab

Call Log

Contacts

Making calls

There are several ways to make a call. Try them all to find out which way you like best.

Dialing using the onscreen Dial Pad 1 Press Phone . 2 Select the Dial Pad tab.

3 Enter the phone number by tapping the

onscreen Dial Pad with the stylus.

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Press Backspace to delete numbers you’ve entered. To cancel the call altogether, press Phone to return to the Main tab in the Phone application.

4 Press Send to make the call.

DID YOU KNOW

directly into the Dial Pad. Copy a number from another application, press Phone, and select the Dial Pad tab. Open the Edit menu and select Paste. Press Send to dial the number.

You can paste numbers

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MAKING CALLS

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Dialing using the keyboard 1 Press Phone . 2 Press the numbered keys to enter the

phone number. (You don’t need to press Option.)

add contacts directly into your Centro (see Adding a contact

), but the fastest way to enter lots of contacts is to enter them in your desktop software and then synchronize to transfer them to your Centro (see Synchronizing information— the basics). You can also import contacts from your SIM card (see tips on Viewing your SIM Phonebook).

1 Press Phone . 2 Select the Contacts tab. 3 Using the keyboard, start entering one

of the following for the contact you want to call:

• First name (JOH for John)

• Last name (SMI for Smith)

3 Press Send to make the call.

• First initial and last name (JSM for

John Smith)

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After you enter a phone number, you can also press Center on the 5-way to select whether to make a phone call or send a text message to that number.

Dialing by contact name

You need to have names and numbers in

• First few letters of first and last name

(SM AN for Smilla Anderson)

For example, entering SM would display Smilla Anderson, John Smith, and Sally Martin. Entering JSM finds only John Smith.

your contact list before you can make a call by contact name or phone number. You can

MAKING CALLS

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Text appears here as you enter it

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To restart your search, press Backspace to delete letters or numbers you’ve entered. Or press Phone to return to the Main tab in the Phone application.

4 Highlight the number you want to dial. 5 Press Send to make the call.

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To see more info for a contact, highlight the name and press Center on the 5-way to view the address, company, and other details.

DID YOU KNOW

call from the Main tab in the Phone application by entering a name or a number, you can change a setting to do that (see Customizing phone settings).

If you want to be able to dial a

Voice dialing

You can use the Voice Dialing application to call people in your Contacts list by saying their name or number. If the person you are calling has more than one phone number, you can specify which number to call.

1 Press Applications . 2 Select Voice Dial .

A voice prompts you to “say a command.”

3 Do one of the following:

To call a person in your contact list by saying their name: For example, say,

“Call John Doe.” If a contact has multiple numbers, you can specify which number to call. For example, say, “Call John Doe Home.”

To call a number by saying the individual digits: For example, say,

“Call 408-555-1234.”

DID YOU KNOW

your Bluetooth headset to voice-dial calls through your headset.

You can press the button on

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MAKING CALLS

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Dialing with a speed-dial favorite button

Your Centro comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites. See Creating a speed-dial favorite button

1 Press Phone . 2 Select the Favorites tab. 3 Use the 5-way to highlight the

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You can see all the contact numbers for the selected person or business. Highlight a speed-dial favorite button and press Space on the keyboard to see alternate phone numbers if the speed-dial favorite was created from a contact.

4 Press Send or Center to make

the call.

speed-dial favorite you want. Look for the icon to distinguish a

speed-dial favorite from other types of favorites.

Dialing from a web page or message

Your Centro recognizes most phone numbers that appear on web pages or in text, email, or multimedia messages.

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To view more favorite buttons, repeatedly

press Down on the 5-way.

1 Select the phone number on the web

page or in the message.

MAKING CALLS

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TIP

If you can’t use the 5-way or stylus to highlight and dial a phone number on a web page or in a message, it means that your Centro doesn’t recognize the number as a phone number. You can still use the menus to copy and paste the number into the Dial Pad.

2 Press Center to open the Dial

Number dialog box.

3 Select Dial to make the call.

Redialing a recently called number To dial the last number: Select the

Main tab, and then press and hold Send to dial the last number you called.

To select from your most recently dialed numbers: Select the Main tab, press Send to open the Redial list, highlight

the number you want to call, and then press Send again to make the call.

To select from your call history list:

Select the Call Log tab, highlight the number you want to call, and then press

Send to dial the number.

DID YOU KNOW

from Contacts or your Call Log by highlighting a number, pressing Center on the 5-way, and then selecting Message.

You can send a text message

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MAKING CALLS

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Receiving calls

To receive calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone

To answer a call, do one of the following:

• Press Send .

• Select Answer.

• Press the headset button (if the

headset is attached).

on and off). When your phone is off, your

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calls go to voicemail.

DID YOU KNOW

your Centro and a call arrives, the music pauses automatically and resumes when you hang up or ignore the call.

If you are playing music on

The headset button may work differently on headsets other than the one provided with your Centro.

NOTE Pressing Phone silences the

ringer, but it does not answer the call.

To ignore a call, do one of the following:

Send the call to voicemail: Press Power/ End or select Ignore.

Send the caller a text message: Select Ignore with Text. This option sends the

call to voicemail and opens a text message addressed to the caller.

NOTE Sending text messages to land-line

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See a photo of the person calling you! Learn how to assign a caller ID photo in Assigning a caller ID photo

phones may not be supported.

RECEIVING CALLS

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To silence the phone while it is ringing, do one of the following:

• Press any key on your Centro except

Send, Power/End, or the 5-way.

• Slide the Ringer switch to Sound Off

. This immediately silences all

system sounds, including the ringer.

DID YOU KNOW

while it is ringing, you can either answer the call or let it ring through to voicemail.

When you silence the ringer

Using voicemail

Your wireless service includes voicemail. Keep in mind that airtime and other charges may apply when you use voicemail from your phone.

Setting up voicemail 1 Press Phone . 2 Press and hold 1 to dial your network

operator’s automated voicemail system.

3 Follow the voice prompts to set up your

voicemail.

Voicemail notification

When you have a new voicemail message, you are notified with an Alert dialog box.

• To dismiss the Alert dialog box, select

OK.

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To permanently dismiss the reminder, tap the blinking bell icon that appears in the upper-left corner of the screen. This opens the Alert dialog box and lets you dismiss the alert. See Viewing and using the alerts

• To play the message, select Listen.

When you have messages that you have not listened to, a Voicemail icon also appears in the title bar of the Phone application. You can also select this icon to listen to your voicemail.

Listening to voicemail messages 1 Press Phone . 2 Press and hold 1 to dial the voicemail

system.

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You can also select the Voicemail favorite button to dial the voicemail system.

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3 Enter your voicemail password using

the keyboard.

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You don’t need to press Option to enter

numbers, *, or # during a call.

NOTE If you defined Extra Digits for the

Voicemail favorite button (see Editing a favorite button for details), you can select this button to enter your password.

TIP

If the screen dims during a call, press any key except Send or Power/End to restore the screen brightness.

DID YOU KNOW

screen stays at full brightness during phone calls. See Optimizing power settings details.

You can set how long the

for

Use the 5-way or the stylus to select the onscreen buttons. Here’s what the buttons do:

What can I do when I’m on a call?

Turns on the speakerphone, which means that you and everybody around you can hear the call. (The caller can hear you as well.) The

When you make or receive a call, Active Call View appears.

advantage is that you can check your calendar, look up contact info, take notes, and use other features

during a call. This button is not Caller’s name and number

Call duration

available when you use a headset.

Turns off the speakerphone when it

is on.

Call status

Button label

WHAT CAN I DO WHEN I’M ON A CALL?

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Replaces the Speakerphone button when you use a Bluetooth

hands-free device. Select this button to stop using the hands-free device and switch to holding your Centro to your ear.

Puts a call on hold, and the call status changes to On Hold. To take the call off hold, select this button again.

Lets you make another call while the first call is on hold; see Making a second call for details. For info on handling a second incoming call, see Receiving a second call (call waiting).

Opens the Dial Pad so you can use it to dial additional numbers, such as an extension or a response to a voice prompt.

Dials any extra digits (such as a password or an extension) that you assigned to a speed-dial favorite button. See Defining favorite buttons for information on defining extra digits. This button disappears after you select it to dial the numbers.

Mutes the microphone so that you and the noise around you can’t be heard on the other end. The call status changes to Muted. When you want to speak, be sure to select the Mute button again.

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Do you accidentally press onscreen buttons when you’re on a call? You can disable the screen’s touch-sensitive feature during phone calls; see Locking your screen

Remember: To manage an active call when the touchscreen is disabled, use the hardware buttons on your Centro.

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Ending a call

Do one of the following:

• Press Power/End .

• Press the button on the headset (if the

headset is attached).

Switching applications during a call

You can use your organizer apps and other applications while you’re talking on the phone; so go ahead and check your

2 Press Applications . 3 Select the icon for the application you

want to open.

4 When you’re ready to leave the app,

open another app or press Phone to return to Active Call View.

DID YOU KNOW

between Active Call View and the Main tab in the Phone app, so you can access other tabs, such as Contacts and Favorites, during a call.

You can press Phone to toggle

calendar, or go to Memos and enter the driving directions your caller is giving you. You can even send text messages while you’re on a call.

NOTE What you can’t do, however, is

make a data connection while on a call.

Saving phone numbers

When you hang up a call with a number that is not in your Contacts list, you are prompted to add the number to your

Contacts list. This means that you can’t browse the web or send or receive email or multimedia messages.

1 (Optional) If you want to continue

talking while viewing another application, select Speakerphone or connect a headset (see Using a hands-free device).

WHAT CAN I DO WHEN I’M ON A CALL?

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TIP

You can turn the Add New Number prompt on and off. In Contacts, open the Options menu, and select Preferences. To turn this option on, check the Ask to add unknown phone numbers after calls box. To turn this option off, uncheck this box.

• To create a new contact entry for this

number, select Create a New Contact, and enter the contact’s info.

• To add this number to an existing

contact entry, select Add to a Contact.

• To decline adding this number, select

Cancel.

• To disable the Add New Number

prompt, check the Don’t ask me this again box, and then select Cancel.

If you don’t add a number right away, follow these steps to add it later.

1 Press Phone . 2 Select the Call Log tab. 3 Highlight the number you want to save. 4 Press Menu . 5 Select Add Contact.

6 Select New to create a new contact, or

select Add to add this number to an existing contact.

7 Enter the information for the entry, and

then select Done.

Making a second call

You can make a second call while your first call is still active. You can then switch between two independent conversations, or you can join several calls in a conference. See Making a conference call

1 Dial the first number and wait until the

person answers.

2 Put the first call on hold by pressing

Send or selecting Hold . 3 Select Add Call . 4 Dial the second number.

NOTE To dial the second number, you can

use any of the methods described in Making calls

5 When the Dial another call prompt

appears, select Ye s . 6 Select Swap to switch between

the two calls.

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• To place the current call on hold and

answer the new call, press Send or select Answer.

• To send the new call to voicemail, select

Ignore.

• To send the new call to voicemail and

send the caller a text message, select

Ignore with Text.

7 To end the active call, press Power/End

DID YOU KNOW

you can continue your conversation with the remaining call.

When you hang up one call,

Receiving a second call (call waiting)

When you are on a call, you can receive a second call and have separate conversations with each caller. When the second call comes in, you hear a call waiting tone and the Call Waiting dialog box appears. You can do any of the following to handle the second call:

NOTE Sending text messages to land-line

phones may not be supported.

• To hang up the current call and answer

the new call, press Power/End and then press Send .

• To switch between the original call and

the second call you answered, select

Swap or press Send .

Making a conference call

You can join a total of five other calls in a conference call, provided that your network and service plan include 6-way conferencing. Please contact your network operator for more information.Additional charges may apply and minutes in your mobile account may be deducted for each call included in the conference call.

WHAT CAN I DO WHEN I’M ON A CALL?

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1 While the first call is active, make a

second call.

2 Select Conference . This joins you

and the two calls in a conference call.

3 To add more calls to the conference,

select Hold , dial another number, and then select Conference to add the new call.

4 To end all the calls at once, make sure

the conference is the active call, and then press Power/End .

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If you want to hold a separate, “sidebar” conversation with one of the people on a conference call, you can extract that call from the conference. Select Extract Call (the onscreen button on the far right), and when the list of callers appears, select the call you want to extract. The conference call remains on hold while you speak privately on the extracted call.

Forwarding all calls

You can forward all your calls to another telephone number. You can also selectively forward certain calls (see Forwarding calls under certain conditions). Please check with your network operator about availability and pricing of forwarded calls, as additional charges may apply.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Call

Preferences.

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WHAT CAN I DO WHEN I’M ON A CALL?

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4 Select the Forward all calls pick list.

• If the forwarding number appears in

the pick list, select the number.

• If the forwarding number does not

appear in the pick list, select Edit Numbers, and then select New. Enter a forwarding number, including the area code and country code if they are different from your mobile phone number. Select OK.

5 Select the number you just entered,

select OK, and then select OK again.

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After you set the number you want to forward all your calls to, the call forwarding icon appears in the title bar (see What are all those icons?). We also recommend that you call your Centro to confirm that your call forwarding settings work properly.

TIP

To turn off forwarding for all calls, select

Off from the Forward all calls pick list.

Forwarding calls under certain conditions

You can forward calls to another number when the line is busy, a call is unanswered, your Centro is off, or you are outside a coverage area.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Call

Preferences.

4 Select the Forward all calls pick list and

select Off.

5 Select any of the following pick lists:

When busy: Forwards calls if the phone

is busy. Not answered: Forwards calls if you do

not answer.

WHAT CAN I DO WHEN I’M ON A CALL?

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Off/No service: Forwards calls when your Centro is not connected to a mobile network.

6 If the forwarding number appears in the

pick list, select the number. If the forwarding number does not appear in the pick list, select Edit Numbers and then select New. Enter a forwarding number, and select OK. Select the number you just entered.

7 Select OK, and then select OK again.

How many minutes have I used?

1 Press Phone . 2 Select the Call Log tab. 3 Press Menu .

4 Select To t a l s from the Record menu.

5 (Optional) To reset the counters to zero,

select Reset Counters.

6 Select Done.

Entering names and phone numbers

Contacts is the application in which you enter information about the people you want to stay in contact with. You can get to this info from the Phone application, to dial phone numbers and create favorites, and from the Messaging and email applications, to send messages. When you

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HOW MANY MINUTES HAVE I USED?

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create a contact, you can also assign a photo and ringtone ID to that contact, so you know when they call you.

Adding a contact 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select New Contact from the Record

menu.

5 Use the 5-way to move between

fields as you enter info.

6 Do any of the following:

Add a caller ID photo: Select the

Picture box. (See Assigning a caller ID photo for more info.)

Add a caller ID ringtone: Select the Ringtone pick list. (See Assigning a

caller ID ringtone for more info.)

Insert a pause when dialing a number: Enter a comma ( , ) between

digits in a phone number to insert a one-second pause. To add a two-second pause, enter a p.

Display a number pad that waits for you to enter a number: Enter a w

between digits in a phone number, where you want the prompt to appear. When the number is dialed, the Extra Digits button appears in the active call screen. When you select this button, the digits following the w are automatically dialed.

DID YOU KNOW

beginning of a contact’s last name, such as #Smith, the contact appears at the top of your contact list.

If you add a symbol at the

For example, you can use this option if you want a number pad to automatically appear so that you can enter your voicemail password.

ENTERING NAMES AND PHONE NUMBERS

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Place the entry in a category or mark it private: Select Details. (See Working

with private entries for more info.) Add a note to an entry: Select Note

Display additional fields for this contact: Select Plus .

7 After you enter all the information,

select Done.

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Import contacts from your SIM card quickly and easily. In the Contacts list, press Menu and then select Import from SIM from the Record menu.

Viewing or changing contact information 1 Press Phone . 2 Select the Contacts tab. 3 Begin entering one of the following for

the contact you want to view or edit:

• First name (JOH for John)

• Last name (SMI for Smith)

• First initial and last name (JSM for

John Smith)

4 Select the name of the entry you want

to open.

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To edit the entries on your SIM card, you must either import them into Contacts or press Applications, select SIM Book, and edit them in the phone book on your SIM card.

5 Select Edit, make changes to the entry

as necessary, and then select Done.

Getting directions to a contact’s address

If you have a data plan, you can get directions to a contact’s address from Google Maps.

NOTE Google Maps may not yet be

supported in all countries, but check frequently—new countries are added all the time.

1 Press Phone . 2 Select the Contacts tab. 3 Begin entering one of the following for

the contact you want to view or edit:

• First name (JOH for John)

• Last name (SMI for Smith)

• First initial and last name (JSM for

John Smith)

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• First few letters of first and last name

(SM AN for Smilla Anderson)

4 Select the name of the entry you want

to open.

• Tap the forward and back

buttons at the bottom of the screen to view the next or previous step in the directions.

6 Select Map, and wait for Google Maps

to locate matching items.

• Select an item, and select From to

request directions from this location.

• In the To location field, enter or select

your destination, and then select OK. When the route summary appears, select OK to view the first step in the directions.

5 Select Map, and wait for Google Maps

to locate matching items.

• Tap the forward and back

buttons at the bottom of the screen to view the next and previous steps in

DID YOU KNOW

entered for the contact, the Map button does not appear.

• Select an item, and select To to

If no address has been

request directions to this location.

• In the From location field, enter or

select your starting location, and then select OK. When the route summary appears, select OK to view the first step in the directions.

the directions.

Assigning a caller ID photo 1 Press Phone . 2 Select the Contacts tab. 3 Open the contact you want to add the

photo to (see Viewing or changing contact information).

4 Select Edit. 5 Select the Picture box and do one of

the following:

ENTERING NAMES AND PHONE NUMBERS

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• Select Camera, take a photo, and

then press Center to add the photo to this contact.

• Select Photos and select an existing

photo that you want to assign to this contact.

6 Select Done.

DID YOU KNOW

contacts in Microsoft Outlook or Palm desktop software from the Palm Software Installation CD, the pictures are automatically added to your contact entries on your Centro when you sync. If you use third-party synchronization software, picture sync may not be supported. Check with the software developer for information.

If you assign pictures to your

Desktop software and you install the

Assigning a caller ID ringtone

Caller ID ringtones can let you know who is calling before you even look at your Centro. This is a great way to identify calls from important people in your life and to screen calls that you’d prefer not to answer.

1 Press Phone . 2 Select the Contacts tab. 3 To open the contact entry for editing,

select the name of the contact to whom you want to give a caller ID ringtone (see Viewing or changing contact information).

4 Select Edit. 5 Select the Ringtone pick list and select

a tone for this contact entry.

6 Select Done.

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TIP

You can assign a ringtone to an entire category of contacts. For example, use a special ringtone for categories such as Family, Work, or Golf Buddies. In the Contacts list, select the category pick list in the upper-left corner and select Edit Categories. Select the category, and then select Edit. Select the ringtone on the Edit Category screen.

Ask to add unknown phone numbers after calls: Sets whether you are

prompted to add phone numbers that are not in your Contacts list after a call. You can add unknown numbers to an existing contact or create a new contact entry.

List By: Sets whether the Contacts list is sorted by last name or company

Customizing Contacts

name.

1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select Options, and then select

Preferences.

5 Set any of the following options:

Remember Last Category: Sets

whether Contacts opens to the last category you selected.

Show SIM Phonebook: Sets whether SIM Phonebook appears as an option in the category pick list. When you check this box, you can view entries in the phone book on your SIM card.

Deleting a contact 1 Select the Contacts tab. 2 Highlight the contact you want to

delete.

3 Press Menu . 4 Select Delete Contact from the Record

menu, and then select OK.

Creating a business card for beaming 1 Create a new contact and enter your

own business card info.

2 Open the contact entry containing your

business card info.

3 Press Menu . 4 Select Business Card on the Record

menu.

ENTERING NAMES AND PHONE NUMBERS

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TIP

After you create your business card, you can beam it to another device with an IR port—provided the device supports beaming with Palm OS the Main tab in the Phone application, open the Record menu, and then select Beam Business Card.

devices. Go to Contacts or to

Viewing your SIM Phonebook 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select Options, and then select

Preferences.

5 Make sure the Show SIM Phonebook

box is checked.

6 Select OK. 7 In the Contacts list, select the category

pick list at the top of the screen and select SIM Phonebook.

TIP

If you imported contacts from your SIM card to Contacts, you may want to uncheck the Show SIM Phonebook box to avoid seeing duplicate entries.

TIP

Need to copy a contact to your phone book on your SIM card? In Contacts, select the contact you want to copy, open the

Record menu, and then select Export to SIM.

Defining favorite buttons

You can set an unlimited number of favorite buttons for quick access to the following common tasks:

• Dialing a phone number (speed-dial)

• Opening an application

• Accessing a web page

• Addressing a message (text, MMS, or

email)

• Accessing voicemail (preset on your

Centro)

CHAPTER

DEFINING FAVORITE BUTTONS

YOUR PHONE

CHAPTER

5 Enter a label for the favorite:

• If the entry is for an existing contact,

select Lookup. Enter the last name of the contact. When the name appears, select the phone number you want. Select Add.

• If the entry is for a new contact, enter

the label, press Down , and enter the number.

DID YOU KNOW

Centro 600/650/680/700p/755p, most of your favorites should transfer from your old Centro along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Record menu and then selecting Organize Favorites. For more info about upgrading, see Upgrading from another PalmOS® by ACCESS device.

Creating a speed-dial favorite button 1 Press Phone . 2 Select the Favorites tab. 3 Press Menu . 4 Select New Favorite on the Record

menu.

If you’re upgrading from a

You can define additional digits to dial, such as a password or extension.

Insert a pause when dialing a number:

• Enter a comma ( , ) between digits in

a phone number to insert a one-second pause.

• To add a two-second pause, enter a p.

• To enter a pause for user input, enter

a w followed by the extra digits you

DEFINING FAVORITE BUTTONS

YOUR PHONE

want to dial. To dial these numbers, select the Extra Digits button that appears in Active Call View (see What can I do when I’m on a call?).

6 (Optional) Enter a Quick Key.

KEY TERM

Quick Key A letter that you can

press and hold to activate a favorite from any tab in the Phone app. For example, create a speed-dial button for your mother’s number and enter the letter M for “Mom” as the Quick Key. Then when you want to call her, go to the Phone app and press and hold M. Your Centro dials the number.

7 Select OK.

DID YOU KNOW

ringtone for a contact. See Assigning a caller ID ringtone for details.

You can assign a special

Creating other types of favorite buttons 1 Press Phone . 2 Select the Favorites tab. 3 Press Menu . 4 Select New Favorite on the Record

menu.

5 Select the Ty p e pick list and select

Application, Message, Email, or Web Link.

6 Enter a label for the favorite and enter

any other necessary information on the screen.

7 (Optional) Enter a Quick Key. 8 Select OK.

TIP

When creating a Message or Email favorite, you can enter multiple addresses; simply separate each address with a comma. This is an easy way to send messages to a group of people.

Editing a favorite button 1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to

edit.

4 Press Menu . 5 Select Edit Favorite on the Record

menu.

6 After you make your changes, select

OK.

CHAPTER

DEFINING FAVORITE BUTTONS

YOUR PHONE

CHAPTER

TIP

To arrange your favorites, open the Record menu and select Organize Favorites. Highlight the favorite you want to move, and then press and hold Option + Up or Down to move the button to another position. Select

Done.

Deleting a favorite button

TIP

Some favorites, such as voicemail, cannot be deleted. If a favorite can’t be deleted, the Delete button does not appear on the screen.

1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to

delete.

4 Press Menu . 5 Select Edit Favorite on the Record

menu.

6 Select Delete. 7 Select OK.

Using a hands-free device

If you need to use your phone while driving and this is safe and permitted in your area, use a phone headset (a wired headset is included with your Centro) or car kit (sold separately) for hands-free operation. Using a hands-free device also makes it easy to check your calendar, look up contact info, take notes, and use other features during a call. You can also listen to stereo music or audio on your stereo headset or car speakers.

In addition to the headset included with your Centro, your Centro is compatible with the following types of hands-free devices that are sold separately:

• Most wired headsets and car kits with a

2.5mm connector (3-pin or 4-pin)

• Wireless headsets and car kits enabled

with Bluetooth

1.1 or 1.2 wireless

technology

TIP

The headset designed for Centro 180/270/

300 is not compatible with your Centro.

USING A HANDS-FREE DEVICE

YOUR PHONE

Check the specifications for your hands-free device to confirm compatibility. When in doubt, ask the manufacturer if the product is compatible with your Centro. To view a list of compatible Bluetooth hands-free devices, go to go.palm.com/ centro-gsm/.

TIP

To listen to music in stereo, you can purchase the Palm 2-in-1 Stereo Headset. If you want to use a stereo headset with a

3.5mm connector, you need to purchase a stereo adapter. Visit go.palm.com/centro-gsm/ for more info on audio accessories.

Connecting to a Bluetooth

hands-free

device

KEY TERM

Partnership Two devices—for

example, your Centro and a hands-free device—that can connect because each device finds the same passkey on the other device. Once you form a partnership with a device, you don’t need to enter a passkey to connect with that device again. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair.

Once you set up a partnership with a Bluetooth hands-free device, you can communicate with that device whenever it is turned on and within range. Bluetooth range is up to 9.144 meters in optimum environmental conditions. Performance and range may be reduced by physical obstacles, radio interference from nearby electronic equipment, and other factors.

TIP

If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your Centro.

BEFORE YOU BEGIN Prepare your

hands-free device to accept a Bluetooth connection. See the documentation that came with your hands-free device for instructions.

1 Press Applications and select

Bluetooth or tap the Bluetooth

icon in the title bar.

2 Select Bluetooth On.

NOTE The Bluetooth icon changes from

gray to blue to let you know that Bluetooth technology is turned on.

CHAPTER

USING A HANDS-FREE DEVICE

YOUR PHONE

CHAPTER

6 Follow the onscreen instructions to

create a partnership with the specific hands-free device. When prompted, enter a passkey.

IMPORTANT Some hands-free devices

have a predefined passkey. If your device has a predefined passkey, you can find it in the documentation for that device. Other

3 (Optional) Enter a device name that

identifies your Centro when it is discovered by other Bluetooth devices.

NOTE Use the same device name for all

your Bluetooth connections. If you change the device name, you need to recreate any partnerships you have already created.

devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your Centro and your hands-free device. We recommend that, where possible, you make up a passkey of 16 alphanumeric characters (letters and numerals only) to improve the security of your Centro. The longer the passkey, the more difficult it is

4 Select Setup Devices. 5 Select Hands-free Setup.

for the passkey to be deciphered.

7 After you finish setting up the device,

select Done to return to Trusted Devices View.

NOTE For some car kits, you need to

initiate a Bluetooth connection from your Centro to complete the partnership process. To do this, highlight the car kit in Trusted Devices View, press Menu , and then select Connect.

USING A HANDS-FREE DEVICE

YOUR PHONE

8 (Optional) Enable advanced hands-free

features by pressing the multifunction button (MFB) on the hands-free device.

You can tell that the connection is successful when you see a light-blue headset icon in the title bar of the Phone application. You can now use your Centro with the Bluetooth hands-free device.

Using a Bluetooth hands-free device

After you create a partnership with your Bluetooth hands-free device and you turn it on within range (up to 9.144 meters), the Centro automatically routes all calls to the hands-free device instead of to the earpiece on your Centro. When a call comes in, your Centro rings and the hands-free device beeps. Even if you answer the call on your Centro, the call goes to the hands-free device. If you prefer to route calls to the earpiece on your Centro, you can change the settings on your Centro to do this; see Customizing advanced settings for your hands-free device for details.

TIP

If you’re using a Bluetooth hands-free device and you want to return to the earpiece or a wired headset during a call, select Cancel Bluetooth in Active Call View. To return the call to the hands-free device, open the

Options menu and select Connect Bluetooth.

The features of your hands-free device vary by model. Check the documentation for your hands-free device for details about these features. Your Centro can support the following actions, provided that your hands-free device also supports them:

• Dial a call

• Answer an incoming call

• Hang up a call and answer a call-waiting

call

• Place a call on hold and answer a

call-waiting call

• Hang up a single call

• Transfer an outgoing call from the

earpiece on your Centro to the hands-free device

• Ignore an incoming call

CHAPTER

USING A HANDS-FREE DEVICE

YOUR PHONE

CHAPTER

• Redial the last number you called from

the hands-free device

To choose between the earpiece on your Centro and your hands-free device on a call-by-call basis: Uncheck

DID YOU KNOW

Bluetooth hands-free device, the last one you connected to becomes the active device. To switch between devices, turn off the active device before you try to connect to the other device.

Customizing advanced settings for your hands-free device

You can set whether your hands-free

If you have more than one

the Always route calls to handsfree box. When the phone rings, you can answer the call with your hands-free device by pressing the multifunction button on your hands-free device, or you can answer the call with the earpiece on your Centro by using the controls on your Centro (see Receiving calls

4 Select Done.

device automatically answers calls, provided the device supports this feature.

1 Press Applications and select

Prefs .

Customizing phone settings

2 Select Hands-free. 3 Do one of the following:

To send all calls to your hands-free device: Check the Always route calls to handsfree box. Select the Auto answer pick list and select whether you

want your hands-free device to

DID YOU KNOW

compatible ringtone directly to your Centro (see Downloading files from a web page can also download ringtones to your computer and then email them to your Centro.

You can download any

). You

automatically answer incoming calls and how quickly it answers.

CUSTOMIZING PHONE SETTINGS

YOUR PHONE

Selecting ringtones

You can set various tones for various types of incoming calls.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound

Preferences.

4 Select the Application pick list and

select Ring Tones.

5 Select the Vol um e pick list and select

the volume level.

6 Select the Vibrate pick list and select

when you want your Centro to vibrate for an incoming call.

7 (Optional) Uncheck the Escalate ring

tone volume box if you do not want the

ring to play softly and then increase to full volume the longer it rings.

8 Select a ringtone from the pick list to

identify each of the following: Known Caller: An incoming call from

someone in your Contacts or Favorites. Unknown Caller: An incoming call from

someone identified by caller ID who is not in your Contacts or Favorites. This includes callers who have blocked their caller ID.

Roaming: A special tone for incoming calls when you’re outside your home mobile network. This tone overrides all other ringtones, unless you select No Sound.

9 Select Done.

DID YOU KNOW

contact or to an entire category of contacts.

You can assign a ringtone to a

Creating and managing ringtones

You can also record sounds and use them as ringtones.

1 Press Phone . 2 Press Menu .

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CUSTOMIZING PHONE SETTINGS

YOUR PHONE

CHAPTER

3 Select Options, and then select Sound

Preferences. 4 Select Manage. 5 Do one of the following:

• To record a sound, select New.

• To play a sound, select it with the

5-way .

• To delete a sound, highlight it and

press Backspace .

• To send a sound, highlight it and

select Send.

6 Select Done twice.

5 Select the Vol um e pick list and select

the volume level.

6 Select the Vibrate pick list and select

when you want your Centro to vibrate for a phone alert.

TIP

You can also create a new sound by

selecting New in Sound & Alerts Preferences.

Selecting Phone alert tones

You can set various tones for various types of alerts.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound

Preferences. 4 Select the Application pick list and

select Phone Alerts.

7 Select an alert tone from the pick list for

each of the following: Voicemail Alert: Plays when you have

new voicemail. Coverage in/out: Plays when you move

into or out of a coverage area.

8 Select Done.

Adjusting the call volume

While a call is in progress, press the Volume button on the side of your Centro to adjust the call volume.

CUSTOMIZING PHONE SETTINGS

YOUR PHONE

• To increase the volume, press the upper

half of the Volum e button.

• To decrease the volume, press the

lower half of the Vol um e button.

Vol ume

Side button

Adjusting ringer volume

When a call is not in progress and music is not playing, press the Vo lu me button on the side of your Centro to adjust the ringer volume, and then press the Side button to confirm your selection.

Customizing the Main tab in the Phone application

Phone Display Options let you customize the appearance and entry mode of the Main tab in the Phone application.

1 Press Phone . 2 Press Menu .

3 Select Options, and then select Phone

Display Options.

4 Set any of the following options:

Wallpaper: Sets the wallpaper that

appears on the Main tab in the Phone application. To change the wallpaper, select the thumbnail image and then select an image to use as wallpaper.

DID YOU KNOW

background for Agenda View in Calendar. See Customizing display options for your calendar for details.

You can also set the

Fade: Adjusts the intensity level of the wallpaper image.

Ty p i n g … : Sets whether typing in the Main tab in the Phone app displays the Dial Pad and enters numbers you want to dial, or whether it displays the Contacts tab and starts a contacts search.

CHAPTER

CUSTOMIZING PHONE SETTINGS

YOUR PHONE

CHAPTER

TIP

If you select the Typing starts contacts

search option, you can still enter a phone

number from the Main tab in the Phone app. If you start typing digit keys that can be a phone number, the device automatically switches to the Dial Pad and looks for the phone number.

Setting your dialing preferences

Dialing preferences let you assign a prefix to your phone numbers. For example, you can automatically dial a 1 before all 10-digit phone numbers. You can add a different prefix based on the length of the phone number.

Show Calendar event: Sets whether

the current event from the Calendar

application appears in the Main tab in

the Phone app. When this option is

enabled, you can then select this event

to jump to the Calendar app.

Default View: Sets the tab that appears

when you press Phone .

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Dial

Preferences.

4 Set any of the following options:

Dialing from North America: Formats

phone numbers using North American conventions (XXX-XXX-XXXX).

Always dial +1 in front of the area code: Adds a +1 in front of 10-digit

phone numbers. This option is available only when Dialing from North America is enabled.

To 7 digit numbers: Adds a prefix to 7-digit numbers. For example, enter your own area code to automatically add

5 Select OK.

your area code when you dial local numbers.

CUSTOMIZING PHONE SETTINGS

YOUR PHONE

To (6), (5), (4), digit numbers: Adds a prefix to numbers that are only six, five, or four numerals long. For example, if all the phone numbers in your office have the 408 area code and a 555 exchange, followed by a 4-digit extension, select 4 and enter the prefix 408555. To call a colleague, simply dial your colleague’s 4-digit extension; your Centro automatically dials the rest and makes the call. You can also create contact entries with just the extension number and then dial the number from your Contacts list.

5 Select OK.

Manually selecting the wireless network

You may be able to search for other wireless network services in your current location.

1 Press Phone . 2 Press Menu . 3 From the Options menu, select Select

Network. 4 Select another network, if available. 5 Select OK.

Using TTY

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone.

Your Centro is compatible with select TTY devices. You can connect a TTY/TDD machine to your Centro through the headset jack, but you cannot use your headset jack with a headset while this mode is enabled. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.

To use TTY, you may need to make additional arrangements with your network operator. Please contact your network operator’s customer service department for more information.

1 Press Phone . 2 Select the Dial Pad tab. 3 Enter #*889 (TTY). 4 Press Send .

CHAPTER

CUSTOMIZING PHONE SETTINGS

YOUR PHONE

CHAPTER

5 When a message appears indicating

that TTY is enabled, select OK. To disable TTY, repeat these steps.

TIP

A red T appears at the top of the Phone

screen to indicate that TTY is enabled.

What are all those icons?

You can monitor the status of several items using icons in the title bar in the Phone application:

Service Your phone is on and you are in a

coverage area. If you are outside a coverage area, No Service appears instead. When you turn off your phone, Phone Off appears.

Call forwarding is active. Your phone is on. The bars

display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.

Your phone is on and a GPRS or EDGE network is within range, but you are not actively transmitting data. You can still make and receive calls.

WHAT ARE ALL THOSE ICONS?

YOUR PHONE

Your phone is on and a GPRS or EDGE data connection is active. You may not be able to receive calls when you are actively transmitting data. If you make a call, the data transmission is automatically interrupted, and you must manually resume the data connection when you end the call.

You have new voicemail messages. You can select this icon to retrieve your messages.

You have a new alert, such as a Calendar alarm or a new text message. To view the alert, press and hold Center or select the icon. See Viewing and using the alerts.

The Bluetooth wireless technology icon appears in gray when this feature is off, in blue when this feature is on, and in reverse blue when your Centro is communicating with another Bluetooth device.

This icon replaces the Bluetooth icon when your Centro is connected to a Bluetooth hands-free device. This icon appears in dark blue when a call is in progress and in light blue when a call is not in progress.

This icon replaces the Bluetooth icon when your Centro is connected to your computer using a dial-up networking (DUN) connection. See Connecting your computer to the Internet through your Centro™.

Your battery is partially drained. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, the Centro beeps (if the Ringer switch is set to Sound On) and the icon changes from red to clear.

CHAPTER

WHAT ARE ALL THOSE ICONS?

YOUR PHONE

CHAPTER

Your battery is being charged. The lightning bolt turns from red to green when the battery is fully charged and your Centro remains connected to the charger.

Your battery is fully charged and your Centro is not connected to the charger.

You have new text or multimedia messages. The number next to the icon indicates the number of unread messages in your Inbox. You can select this icon to retrieve your messages.

KEY TERM

GPRS (General Packet Radio

Service) A mobile connectivity technology that provides persistent data connections. (Additional charges may apply.)

KEY TERM

EDGE (Enhanced Data rate for GSM

Evolution) An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.)

DID YOU KNOW

icon to quickly turn Bluetooth wireless features on and off.

TIP

To display the remaining battery power,

tap the battery icon at the top of the screen.

You can tap the Bluetooth

You have new email messages. The number next to the icon indicates the number of unread messages in your Inbox. If you set up multiple email accounts on your Centro, this number reflects only the account that you most recently accessed. You can select this icon to retrieve your messages.

WHAT ARE ALL THOSE ICONS?

Your email and other messages

CHAPTER

You already know how efficient email and messaging are for staying in touch. Now your Palm you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your data network. You can send and receive attachments as well. And keep the Messaging app in mind for when you need to send a short text message to a mobile phone number—especially handy when you’re in a meeting that’s running late.

Benefits

• Access email on the go

• Send and receive photos, sound

files, Word and Excel files, and

Centro™ smartphone brings

• Save messages from your

computer to view at a convenient time

In this chapter

Your email application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

YOUR EMAIL AND OTHER MESSAGES

Your email application

Your Centro includes the VersaMail® application (called Email in Applications view). You can also access web-based email, like Yahoo! Mail or Hotmail, from the web browser on your Centro.

NOTE You must activate data services on

your network operator account before you can use email on your Centro.

KEY TERM

Email provider The service you

use to send and receive email. Your email provider’s name appears between the @ symbol and the dot in your email address. Gmail, for example, is an email provider; so are AOL and Earthlink.

KEY TERM

Email application It’s not an email

provider, but an application on your Centro, that gives you a way to view and manage email. An email application just transfers messages from an account that you have already set up with a provider.

You can use the VersaMail application to do all of the following:

• Access an email account that’s set up

on your Mac computer.

• Check fee-based Internet mail, such as

Yahoo! Mail Plus.

• Access email from an existing account

without extra software or account sign-up.

• Access Contacts on your device to

address email messages.

• Access email from up to eight email

accounts.

• Work with email messages when you’re

not connected to the Internet (for example, when you’re on a plane).

• Access your corporate directory to

address email messages.

• Sync your email and organizer info with

your company’s Exchange server (using Microsoft Exchange ActiveSync

• Push your email and organizer

information from your company’s Exchange server using Microsoft Exchange ActiveSync.

CHAPTER

YOUR EMAIL APPLICATION

YOUR EMAIL AND OTHER MESSAGES

CHAPTER

• Sync your mail with your company’s

Domino server.

• Use Secure Sockets Layer (SSL) while

sending and receiving messages.

• You used the VersaMail application on

your previous Palm OS

device, and you want to transfer those settings to your Centro.

• You plan to use VersaMail to access

an email account on a Microsoft

The VersaMail® application

Exchange ActiveSync server, a Lotus Notes server, or a Microsoft MAPI server.

2 If your email provider is listed in the

Before you can use VersaMail, you need to enter your email account settings. If you have multiple email accounts, you must enter settings for each email account.

After you enter your email account settings, see the User Guide for the VersaMail Application on the Palm Software Installation CD for info on sending and receiving messages and customizing your VersaMail settings.

How do I get started? 1 If either of the following is true, read the

User Guide for the VersaMail Application on the Palm Software

Installation CD:

following table, skip to Setting up VersaMail to work with common providers.

Australia: Bigpond Mail and OptusNet. Belgium: Scarlet, Skynet, Swing, and

Tiscali Belgium.

Brazil: UOL. Canada: Rogers High Speed and

Sympatico. Denmark: Cybercity, Sonofon, TDC, and

Tiscali.

Finland: TeliaSonera. France: 9 Telecom, Cegetel,

Club-Internet, Free, Freesurf, La Poste,

THE VERSAMAIL

APPLICATION

YOUR EMAIL AND OTHER MESSAGES

Noos, Orange, SFR.net, Tele2, Tiscali, Wanadoo, and yahoo!.

Germany: debitel E-Mail, E-Plus imail, Freenet Email-Office, GMX eMail, T-online eMail, Vodafone eMail, and Web.de E-Mail.

Hong Kong: 1O1O, 3-DUALBAND-Netvigator (IMS), and One2Free.

Ireland: o2 Ireland and Vodafone Ireland.

Italy: interfree, kataweb, libero, Tim, tin.It, and Tiscali.

Malaysia: Jaring and Maxis Net. Mexico: Mensaje Telcel and yahoo!. Netherlands: @Home, Chello, Het Net,

Planet Internet, Tiscali, Wanadoo, XS4ALL, and Zonnet.

New Zealand: Vodafone NZ. Norway: Telenor and Netcom. Philippines: GlobeQuest and Pacific

Internet - PH.

Singapore: Pacific Internet, Singnet, and StarHub.

Spain: Movistar, Telefonica, Terra.es, Vodafone, and Wanadoo.

Sweden: Bredbandsbolaget, Chello, Com Hem, Tele2, TeliaSonera Mail, Vodafone Euromail, and yahoo!.

Switzerland: Bluewin, GMX, green.ch, Orange, Sunrise (my), Sunrise Freesurf, SwissOnline, Tiscali, and yahoo!.

Taiwan: HiNet Umail. Thailand: AIS Mail. United Kingdom: Blueyonder, BT

Internet, BT Openworld, BT Yahoo!, Clara.net, Demon, Freeserve, Lycos, NTL, O2, Orange, Pipex, Tiscali, UK Online, Virgin, Vodafone, Wanadoo, and yahoo!.

United States: AOL, Apple.Mac, AT&T Worldnet, Bell South, Cablevision, Charter, Comcast, CompuServe, EarthLink, Gmail, Mail.com, NetZero, Speakeasy, Verizon DSL, and Yahoo!.

CHAPTER

THE VERSAMAIL

APPLICATION

YOUR EMAIL AND OTHER MESSAGES

CHAPTER

3 If your email provider’s name is not

listed, you need to obtain the following info from your system administrator or ISP, and then skip to Setting up VersaMail to work with other providers:

• Mail protocol: POP, IMAP, or Outlook

Mail (EAS)

• Incoming and outgoing mail server

names, such as mail.myisp.com

• Incoming and outgoing mail server

port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP)

• (If necessary) Security settings: APOP,

ESMTP, SSL

3 Press Menu . 4 Select Accounts, and then select

Account Setup. 5 Select New. 6 Enter the email address for your email

account. Your email address includes

your username, which usually appears

before the @ symbol in your email

Setting up VersaMail to work with

address.

common providers 1 Press Applications and select

Email .

2 If this is the first time you are setting up

VersaMail, you are asked if you want to continue with account setup after you open the application. Select Continue and go to step 5.

7 In the Password field, enter your email

account password.

THE VERSAMAIL

APPLICATION

YOUR EMAIL AND OTHER MESSAGES

8 If the VersaMail application can obtain

your email account settings based on your username and password, the Next button changes to Done. Select Done.

NOTE If the Next button does not change

to Done, you need to follow the next procedure, Setting up VersaMail to work with other providers.

TIP

To enter settings for another email

account, open the Accounts menu and select

Account Setup.

Setting up VersaMail to work with other providers

1 Press Applications and select

Email .

2 If this is the first time you are setting up

VersaMail, you are asked if you want to continue with account setup after you open the application. Select Continue and go to step 5.

IMPORTANT Do not select HotSync on

this screen. Doing so may prevent the VersaMail application from working correctly.

CHAPTER

3 Press Menu . 4 Select Accounts, and then select

Account Setup.

5 Select New. 6 Enter the email address for your email

account. Your email address includes your username, which usually appears before the @ symbol in your email address.

THE VERSAMAIL

APPLICATION

YOUR EMAIL AND OTHER MESSAGES

CHAPTER

TIP

Your username can be either the part of your email address appearing before the @ symbol or your entire email address. Check with your email provider if you are not sure what username to enter.

11 Enter the names of your incoming and

outgoing mail servers.

7 In the Password field, enter your email

account password.

8 Select Next. 9 Select the Mail Type pick list, and then

select POP, IMAP, or Outlook Mail (EAS) (based on the info you received

from your system administrator or ISP).

DID YOU KNOW

also called your POP, IMAP, or Outlook Mail (EAS) server; your outgoing mail server is also called your SMTP server.

Your incoming mail server is

12 Do one of the following:

Finish setup: Select Done to finish the

10 Enter the username you use to access

your email.

setup and go to the Inbox of the account you set up, where you can begin getting and sending email.

THE VERSAMAIL

APPLICATION

YOUR EMAIL AND OTHER MESSAGES

Test settings (POP and EAS accounts only): Select Test Settings to test

settings for this account. Set additional mail options: If your

system administrator or ISP provided port numbers or security settings, select Advanced, and then enter those settings.

TIP

You can also select Advanced to set more

options for incoming and outgoing messages.

13 Select Done.

DID YOU KNOW

Reset Advanced Settings button. You can select this button to reset your advanced settings to their initial state. This is useful when you want to restore your initial settings but you can’t remember what they were.

Advanced settings include the

Creating and sending messages 1 From the Inbox, select New. 2 Begin entering one of the following for

the addressee:

• Email address

• First name

• Last name

TIP

If you enter address info that matches one or more of your contacts, VersaMail displays the matching contacts. To accept a suggestion, select the correct contact. To send to a different address, keep entering the email address or name.

3 Enter the subject and message text.

TIP

To move between fields, press Up or Down on the 5-way.

4 Select one of the following:

Send: Connects and sends all

messages immediately. If the message cannot be sent for any reason, the message is stored in your Outbox.

Outbox: Puts the message in the Outbox to send later.

Drafts: Saves the message so you can continue working on it at another time.

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2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select Photo/

Video.

DID YOU KNOW

attempts to send a message; if it is still not successful, an alert message appears and you must try to manually send the message again.

Adding attachments to your messages

You can attach several types of files to your email messages.

TIP

To remove an attachment, select the file in

the Attachments box, and then select

Delete.

Attaching photos and videos

VersaMail makes up to five

4 On the Select Media screen, select the

Album pick list to go to the album

containing the photo or video you want, and then check the box to the left of the photo or video.

5 Select Done.

TIP

To attach more than one file to a message,

repeat steps 3 and 4.

1 Create the message to which you want

to attach the photo or video.

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Attaching ringtones 1 Create the message to which you want

to attach the ringtone.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select Sounds.

TIP

Ringtones that are copy-protected appear in the Sounds application with a lock icon. You can use these ringtones on your phone, but you cannot send them as attachments.

4 Select the ringtone you want, and then

select Insert.

5 Select Done.

Attaching Word, Excel, PowerPoint, and PDF files

1 Create the message to which you want

to attach the file.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select

Documents.

4 Select the file you want on the

Documents screen.

5 Select Done.

Attaching other types of files 1 Create the message to which you want

to attach the item.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select the type

of file to attach—for example, Address,

Appointment, or Memo/Text.

4 Select the item you want from the list in

the Ty p e box.

5 Select Done.

Receiving and viewing messages 1 From any mailbox, select Get or Get &

Send.

2 From the Inbox, select the message you

want to view.

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TIP

A circular arrow in the lower-right corner of the Inbox revolves to indicate background activity, such as downloading messages.

TIP

When viewing a message, tap the scroll

arrows at the top of the screen to view the

previous or next message.

4 Select Done.

Replying to or forwarding messages

When you respond to messages, you can select whether to include the original text (see Customizing your email settings

DID YOU KNOW

sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.

The VersaMail application

1 From the Inbox or another folder, open

the message you want to respond to.

2 In Message View, select Reply. Select

whether to reply to just the sender or to reply to both the sender and all

3 If a large incoming message is

truncated, select More .

addressees on the message.

3 Enter your reply. 4 Select Send.

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Viewing attachments

There are a number of attachment types you can open with the built-in software on your Centro (for example, Microsoft Word, Excel, PowerPoint, and PDF files; ringtones; and photos).

1 From any folder, open the message with

the attachment you want to view. Messages with downloaded attachments appear with a paper clip

icon to the left of the message icon.

TIP

If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment is not displayed at the bottom of the message screen. Select More to download and display any attachments. However, if the attachment is larger than the limit set by IT or by the email provider, the attachment is not downloaded.

2 Select the attachment name at the

bottom of the message screen to view it in the default viewer on your Centro.

TIP

You can also select the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type; Save to card to save the attachment to an expansion card; or select Viewer to select the application you want to use to view the attachment.

3 When you finish with the attachment,

select Done to return to the Attachments dialog box.

NOTE If there is no Done button, press

Applications and select Email to

return to the account’s Inbox.

Managing your messages

The status icons that appear near the messages in your Inbox indicate the following:

The message is unread when the subject appears in bold.

The message includes an attachment.

The message includes a meeting invitation.

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This message has high priority.

You can rearrange the message list to make it easier to find and view messages.

• In the Inbox, select Sort, and then

select one of the following: By Subject, By Sender, By Size, or By Date.

• To quickly switch between folders in list

view, select the folder pick list at the top of the screen and select the desired folder.

Deleting selected messages from the Inbox

When you delete a message from the Inbox, it moves to the Trash folder.

1 Select the bullet next to the icon of each

message that you want to delete. To select adjacent messages, drag the stylus so that it touches the bullet to the

4 If a confirmation dialog box appears,

select OK to confirm the deletion.

TIP

To delete a single message, select the envelope icon next to the message, and then select Delete from the list.

Deleting messages by date

You can quickly delete a group of messages by selecting a range of dates.

1 Press Menu . 2 Select Delete Old on the Message

menu.

3 Select the folder and a date range for

the messages you want to delete.

4 Select OK. 5 If a confirmation dialog box appears,

select OK to confirm the deletion.

TIP

To empty (or purge) the Trash folder, open the Message menu and select Empty Trash.

left of each message. Lift the stylus and drag again to select more adjacent messages.

2 Press Menu . 3 Select Delete on the Message menu.

Switching accounts

If you create more than one email account in VersaMail, you need to switch from account to account to get, send, and

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APPLICATION

Palm Centro, Centro Rogers User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Welcome

What’s in the box?

Hardware

Documentation and software

What do I need to get started?

Where to learn more

If you need more information

Setting up

Centro™ Overview

Front view

Back view

Top view

Inserting the SIM card and battery

Charging the battery

Maximizing battery life

Making your first call

Adjusting call volume

Setting up your computer for synchronization

System requirements

Installing the desktop synchronization software

Connecting your Centro to your computer

Where’s my info stored?

Moving around on your Palm®Centro™ smartphone

Moving around the screen

Highlighting and selecting items

Highlighting text

Accessing command buttons

Selecting menu items

Selecting options in a pick list

Using the keyboard

Entering lowercase and uppercase letters

Entering numbers, punctuation, and symbols

Entering other symbols and accented characters

Symbols and accented characters

Opening applications

Using the quick buttons

Using Applications View

Your phone

Turning your Centro™ smartphone on and off

Waking up the screen and turning it off

Turning your phone on and off

Opening the Phone application

Making calls

Dialing by contact name

Voice dialing

Dialing with a speed-dial favorite button

Dialing from a web page or message

Receiving calls

Using voicemail

Voicemail notification

What can I do when I’m on a call?

Ending a call

Switching applications during a call

Saving phone numbers

Making a second call

Receiving a second call (call waiting)

Making a conference call

Forwarding all calls

Forwarding calls under certain conditions

How many minutes have I used?

Entering names and phone numbers

Getting directions to a contact’s address

Assigning a caller ID ringtone

Customizing Contacts

Defining favorite buttons

Deleting a favorite button

Using a hands-free device

Using a Bluetooth hands-free device

Customizing advanced settings for your hands-free device

Customizing phone settings

Selecting ringtones

Creating and managing ringtones

Selecting Phone alert tones

Adjusting the call volume

Adjusting ringer volume