Palm Centro AT-T User Guide

User Guide

Your Palm®Centro™ Smart Device

Intellectual property notices

© 2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm OS, Centro, VersaMail, and the Palm and Centro logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. © 2007 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. Documents To Go is a trademark or registered trademark of DataViz, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

This product is protected by one or more of the following United States patents:

7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.

This product also is licensed under United States patent 6,058,304.

This product includes technology owned by Microsoft and cannot be used or distributed without a license from Microsoft.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electri cal and electronic equipment. For information on environmental programs visit: palm.com/environment

good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest st andards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling.

Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle additional details and information about how you can help reduce electronic waste.

v. 1.

As part of Palm’s corporate commitment to be a

or in the US call 877-869-7256 for

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Moving around on your Palm

Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

™

Centro

Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Opening applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Turning your Centro™ smart device on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Centro™ smart device . . . . . . . . . . . . . . . . . . . . . . . . .33

CONTENTS

iii

Defining favorite buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using a hands-free device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

The VersaMail

application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Instant Messaging (IM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Your Push to Talk application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

What is Push to Talk? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Setting up PTT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Creating a PTT contact list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Viewing availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

What can I do when I’m on a PTT call?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Using the Call Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Sending messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Customizing your PTT settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Connecting your computer to the Internet through your Centro™ . . . . . . . . . . . . . . 160

Connecting with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

CONTENTS

Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Camera and Camcorder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Pocket Tunes™ Deluxe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

World Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Documents To Go

Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Viewing application info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Sending information with Bluetooth

wireless technology . . . . . . . . . . . . . . . . . . .218

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Your personal settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

CONTENTS

Locking your Centro and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Connecting to a VPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Common questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Resetting your Centro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Making room on your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

CONTENTS

CHAPTER

Welcome

Congratulations on the purchase of your Palm®Centro™ smart device!

Benefits

• Make and receive phone calls

• Manage your contacts, calendar,

and task list

• Receive and send corporate and

personal email messages

• Browse the web

• Use a Bluetooth

separately) for hands-free operation

headset (sold

In this chapter

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

WELCOME

In one compact and indispensable device, you now have all of the following:

• Phone application for making and

receiving calls

• Push to Talk application for talking

instantly with other members who are signed up to use this walkie-talkie type of service

• Contacts application that stores the

names, phone numbers, and even pictures of friends, family, business contacts—everyone you stay in touch with

• Email applications for receiving and

sending email (business and personal)

• Palm OS

by ACCESS personal info applications for storing your appointments, to-do lists, memos, and more

• Expansion card slot that accepts

microSD cards (sold separately) for storing music files, videos, dictionaries, games, and lots of other applications

• An SXGA 1.3 megapixel (1280 x 1024)

digital camera for snapping photos and capturing short videos

• Text and multimedia messaging

• Music player

• Applications for reading, creating, and

editing Microsoft Office files and viewing PDF files

• Desktop synchronization software for

entering names, addresses, and more on your computer, and then transferring them to your Centro with one press of a button

TIP

LOOK HERE: Don’t miss the helpful tips

and cross-references given in these boxes.

What’s in the box?

You should have received all the following items in the box:

Hardware

• Centro

• AT&T SIM card (not included with all

models; preinstalled in Centro on some models; see Inserting the SIM card and battery for details).

CHAPTER

WHAT’S IN THE BOX?

WELCOME

CHAPTER

KEY TERM

SIM (Subscriber Identity Module)

card The smartcard that you insert into your

Centro and that identifies you to the mobile network. It contains your mobile account information, such as your phone number and the services to which you subscribe. Phone book entries and SMS messages can also be stored on the SIM card.

• Rechargeable battery

• AC charger

• USB sync cable

Documentation and software

• Getting Started Guide

• Getting Started CD, which includes the

following:

• Palm

Desktop software or a link to

this software

• Links to bonus software for your

What do I need to get started?

This guide helps you set up your Centro and quickly learn to use it. To get started, you need all the items that came in the Centro box (see What’s in the box? the following:

• Appropriate service contracts. Phone

and text messaging services and Push to Talk service require a service contract with AT&T. Web, email, and multimedia messaging services require a service contract and data services from AT&T. Be sure to sign up for a mobile account with data services. Data speeds vary based on network availability and capacity. Please contact AT&T for details about your data service options.

), plus

Centro

• User Guide (this guide)

• Palm warranty

TIP

Missing something? Need help? Call AT&T

customer service: 1-800-331-0500 or call 611 from your Centro.

WHAT DO I NEED TO GET STARTED?

WELCOME

• A SIM card. To use your Centro on the

AT&T network, you must insert the SIM card into your Centro. Without a SIM card, you can only call 911.

• If your Centro box did not contain a

SIM card, you need to contact AT&T to get one.

• If you have an old SIM card from

Cingular Wireless, you can use it if it conforms to the requirements for the SIM card to be used in a Centro.

• A location where you are within

coverage of the AT&T network.

• An electrical outlet.

• The computer with which you want to

synchronize your personal information.

Where to learn more

Whether you’re on the go or at your computer, there are several ways to learn more about using your Palm smart device.

Centro™

For a quick introduction Quick Tour: The Quick Tour introduces you

to many of the features on your Centro. It is already installed on your Centro, and you can open it any time. Press

Applications , and then select Quick To u r .

Tu t o r i a l : The Palm Tutorial explains how to

make calls, browse the web, and send and receive email. Find the tutorial on the web at go.palm.com/centro-att/.

While using your Centro On-device User Guide: A copy of this

guide is included on your Centro. The on-device guide is specially formatted for your Centro screen. To view the on-device guide, press Applications , and then select My Centro .

Tips: Many of the built-in applications include helpful tips for getting the most out of your Centro. To view these tips, open an application, press Menu , select

Options, and then select Tips.

CHAPTER

WHERE TO LEARN MORE

WELCOME

CHAPTER

Many dialog boxes have a Tips icon in the upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box.

Online support from Palm: For up-to-date downloads, troubleshooting, and support information, go to go.palm.com/centro-att/

Online forums: Consult online user discussion groups to swap Centro information and learn about Centro topics you may find nowhere else. Visit go.palm.com/centro-att/

for details.

Customer service from AT&T: For

questions about your mobile account or features, contact AT&T at 1-866-246-4852,

If you need more information Books: Many books on Palm OS

devices

or dial 611 from your Centro.

are available in local or online book retailers (look in the computers section), or visit go.palm.com/centro-att/

WHERE TO LEARN MORE

CHAPTER

Setting up

You’re about to discover the many things about your

Centro™ smart device that will help you better manage

Palm your life and have fun, too. As you become more familiar with your Centro, you’ll want to personalize the settings and add applications to make it uniquely yours.

But first, take the few easy steps in this chapter to set up your Centro and get it running.

Benefits

• Know where your Centro controls

are located

• Start using your Centro right away

• Establish a link between your

Centro and your computer

In this chapter

Centro™ Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 17

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Maximizing battery life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 25

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 30

SETTING UP

Indicator light (phone and charge indicator)

5-way navigator and Center button

Earpiece

Phone

Send

Side button

Vol ume

Messaging

Applications Power/End

Calendar

Stylus

Centro™ Overview

Front view

CENTRO

™

OVERVIEW

CHAPTER

Camera lens

Battery door

Speaker

Self-portrait mirror

Sync connector

Headset jack

Microphone

Expansion card slot

Infrared (IR) port

Lanyard loop

Power connector

SETTING UP

CHAPTER

TIP

your Centro away from items that might scratch or crush the screen. Your Centro comes with a screen protector. Visit go.palm.com/centro-att/ and other useful accessories.

Back view

™

CENTRO

Protect your screen. Be careful to store

to find carrying cases

OVERVIEW

DID YOU KNOW

on, you can press the Side button to open the Push to Talk application. If you decide not to subscribe to Push to Talk, you can change your button settings and select an application of your choice; see Reassigning buttons details.

When your Centro screen is

for

SETTING UP

Ringer switch

Battery door

IMPORTANT The Centro speaker includes

a large magnet, so be sure to keep your Centro away from credit cards or other items that could be demagnetized.

Top view

DID YOU KNOW

sounds at once. You don’t need to hunt for Off buttons all over the device.

The Ringer switch silences all

Inserting the SIM card and battery

Your SIM card contains account information such as your phone number and voicemail access number. To use the

phone, email, or web features, the SIM card must be inserted into your Centro.

NOTE Your SIM card may already be

installed in your Centro. Follow steps 1 through 3 to check. If a SIM card did not come with your Centro, you may already have one. If the SIM card does not work, contact AT&T.

1 Press the battery door near the top and

slide the battery door downward to remove it from your Centro.

2 If the battery is installed, remove it.

(See Replacing the battery

for details.)

CHAPTER

INSERTING THE SIM CARD AND BATTERY

Battery contacts

Centro contacts

SETTING UP

CHAPTER

3 If the SIM card is already installed, skip

to step 7.

4 Remove the stylus to make insertion of

the SIM card easier. Replace it when you finish these steps.

5 Align the notch on the SIM card with

the right side of the SIM holder.

7 Align the metal contacts on the battery

with the contacts inside the battery compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place.

6 Insert the straight end of the SIM card

into the SIM holder, and then push the SIM card forward until it fits into place.

INSERTING THE SIM CARD AND BATTERY

SETTING UP

IMPORTANT Use the battery that came

with your Centro. Do not use a battery from another Centro model in your Centro. Similarly, do not use the Centro battery in another Centro model. Using a battery that is designed for another Centro model can damage your Centro. For info on replacement batteries, see Replacing the battery.

NOTE Unauthorized batteries will not

power your Centro. Only a Palm approved battery will wake up and power your Centro. If your Centro does not turn on, check to see whether an unauthorized battery has been inserted in your Centro.

8 Slide the battery door onto the back of

the Centro until it clicks into place.

9 Your Centro screen wakes up and

begins the setup process. When the language selection screen appears, select the language you want to use, and then follow the onscreen instructions to set up your Centro.

IMPORTANT Always use the same

language for your Centro, your computer operating system, and your desktop

synchronization software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.

NOTE If the correct battery is inserted and

your Centro still does not turn on, you need to connect it to the AC charger. Make sure the AC charger is plugged in to a wall outlet. If your Centro still does not turn on after being connected to the AC charger for five minutes, do a soft reset. See Performing a soft reset

TIP

The power-saving feature turns off the Centro screen after a period of inactivity. To wake up the screen, press and release Power/End, and then press Center on the 5-way to turn off Keyguard.

Charging the battery

The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your Centro for three hours (or until the indicator light is solid

CHAPTER

CHARGING THE BATTERY

Indicator light

SETTING UP

CHAPTER

green) to give it a full charge. See Maximizing battery life maximizing the life of your Centro battery.

1 Plug the AC charger into a wall outlet. 2 Connect the charger cable to the

for tips on

TIP

To avoid draining the battery, charge your Centro every day, especially if you use your phone often.

DID YOU KNOW

fully drained, your info is still stored safely on your Centro until you connect it to a power source and charge the battery.

If your battery ever becomes

bottom of your Centro. Make sure the arrow on the connector is facing up, toward the screen.

DID YOU KNOW

your Centro without the AC charger by connecting it to your computer with the sync cable. Trickle-charging takes longer, however. Be sure to plug your computer into a power source, or your Centro could drain the computer’s battery. For the quickest charge time, use the AC charger.

When trickle-charging your Centro with the sync cable, the indicator light may not turn on. To make sure the battery is being charged, check the onscreen battery indicator.

You can also trickle-charge

3 To confirm that your Centro is being

charged, check the indicator light on your Centro.

• Solid red indicates that your Centro is

being charged.

• Solid green indicates that your Centro

is fully charged.

CHARGING THE BATTERY

SETTING UP

Battery icon

TIP

If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging.

TIP

If the indicator light does not turn on when you connect your Centro to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.

When your Centro is on (see Turning your Centro™ smart device on and off), the onscreen battery icon displays the charging status:

A red lightning bolt indicates that the battery is connected to an electrical outlet and is being charged.

A green lightning bolt indicates that the battery is connected to an electrical outlet and is fully charged.

A partial battery without a lightning bolt indicates that the battery is not connected to an electrical outlet and it has some power.

An almost empty battery that is red at the bottom indicates that you need to charge the battery immediately.

To see the remaining battery charge expressed as a percentage, tap the onscreen battery icon.

Maximizing battery life

Battery life depends on how you use your Centro. You can maximize the life of your battery by following a few easy guidelines:

IMPORTANT You must use the battery

that came with your Centro or a Palm-approved replacement. For info on replacement batteries, see Replacing the battery.

CHAPTER

MAXIMIZING BATTERY LIFE

SETTING UP

CHAPTER

Unauthorized batteries cannot power your Centro. Only a battery approved by Palm will wake up and power your Centro.

• You can buy an extra battery as a spare

for long plane trips or periods of heavy use. To purchase batteries that are compatible with your Centro, go to att.com/wirelessaccessories

or visit

your local AT&T store.

• Charge your Centro whenever you can.

Charge it overnight. The battery has a much longer useful life when it is topped off frequently than when it is charged after it is fully drained.

• The wireless features (phone, email,

messaging, Push to Talk, and web) and media features (camera, media players, eBooks, and games) of your Centro consume more power than its organizer features. Speakerphone usage also consumes more power than using the

• If you don’t plan to use the wireless

features on your Centro for a while, turn off your phone (see Turning your Centro™ smart device on and off) and let all calls be picked up by voicemail.

• As with any mobile phone, if you are in

an area with no wireless coverage, your Centro searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone. While your phone is off, you can continue to use the nonwireless features of your Centro.

• Turn down the screen brightness (see

Adjusting the brightness

• Decrease the settings in Power

Preferences and turn off Beam Receive (see Optimizing power settings

• Turn off the Bluetooth

feature if you’re

not using it. See Connecting to a

Bluetooth® hands-free device. earpiece. If you use the wireless, speakerphone, and media features often, keep an eye on the battery icon and charge when necessary.

MAXIMIZING BATTERY LIFE

SETTING UP

Center

Dial Pad

Favorites

Main

Status icons

Contacts

Call Log

Making your first call

1 Press Phone . 2 If prompted, press Center to turn

off Keyguard (see Locking your keyboard (Keyguard) for more info).

• If Check SIM Card appears in the title

bar, see Inserting the SIM card and battery.

• If a blank space appears in the title

bar, the phone is either searching for a network or you’re outside a wireless coverage area. It may take a few moments for the title bar to display a network name. If you believe you are in a wireless coverage area and this problem persists, contact AT&T for assistance.

3 Press Left to select the Dial Pad

tab.

4 Tap the onscreen Dial Pad to enter the

number you want to call.

5 Press Send to dial the number. 6 If prompted, press Center to select

Ye s and turn on your phone.

CHAPTER

MAKING YOUR FIRST CALL

Vol ume

Side button

Look here for your phone number

SETTING UP

CHAPTER

TIP

If you are inside a coverage area and cannot complete a call, contact AT&T for assistance.

What’s my phone number? 1 Make sure your phone is on (see

Turning your phone on and off

2 Press Phone .

7 After you finish the call, press Power/

End to end the call.

Adjusting call volume

3 Press Menu . 4 Select Options, and then select Phone

Info.

While a call is in progress, press the Vo lu me button on the side of your Centro to adjust the call volume.

• To increase the volume, press the upper

half of the Volume button.

• To decrease the volume, press the

lower half of the Vol um e button.

If your phone number doesn’t appear in Phone Info, make sure your SIM card is properly inserted into your Centro. If your phone number still does not appear in Phone Info, look for the number on the plastic holder to which the SIM card was attached. If you still need assistance, please contact AT&T.

MAKING YOUR FIRST CALL

SETTING UP

Setting up your computer for synchronization

Before you can synchronize the info on your computer and the info on your Centro, you need to install the desktop synchronization software and connect the sync cable to your computer.

You can use either Palm (included) or Microsoft Outlook for Windows (sold separately) as your desktop software.

Not familiar with synchronization? See Synchronizing information—the basics

System requirements

Your computer should meet the following minimum system profiles for Windows or Mac computers.

Windows XP Service Pack 2 (SP2), Windows Media Center Edition 2005, or Vista:

Desktop software

• 32MB of available memory (RAM)

• 170MB of free hard disk space

• CD drive

• Available USB port

Mac OS X version 10.3 to 10.5:

• 128MB of total memory (RAM)

• 190MB of free hard disk space

• CD drive

• Available USB port

Upgrading from another PalmOS

ACCESS device

NOTE If you are setting up your first Palm

device, skip ahead to Installing the

OS desktop synchronization software.

When you install the desktop software from the Getting Started CD, some third-party applications may be quarantined because they are not compatible with the Palm OS software version 5.4.9 on your Centro. Quarantined files are not installed on your Centro, nor are they deleted. These files are placed in a new folder on your computer: C:\Program Files\Palm\<device name>\PalmOS5

CHAPTER

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

SETTING UP

CHAPTER

Incompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder labeled palmOne or Handspring instead. For more info, see I can’t find my user folder.)

IMPORTANT Synchronize your Centro only

with the version of Palm Desktop software included with your device. Older versions

1 Calculate how much space your apps

and info occupy on your previous Palm OS device.

• In Applications View, open the menus.

• Select Info on the App menu.

• At the bottom of the screen, select

Size.

may not work correctly.

TIP

We do not recommend using third-party utilities that back up your old device’s information onto an expansion card and then transfer the info to your Centro. Such methods transfer all applications to your Centro, including those that are not designed to work with Palm OS version 5.4.9.

You can transfer all compatible applications and information from your previous Palm OS device—whether it’s a handheld or a Treo—to your new Centro, so long as the space taken up by all the info you want to transfer is 64MB or less. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files.

• Look at the numbers on the Free

Space line and subtract the number on the left from the number on the right to calculate the space used. For example, on the device shown here,

22.4 – 17.5 = 4.9. This means that

4.9MB of space is occupied on this device.

2 If the space occupied on your previous

device is 64MB or less, go to step 3. If the space occupied is greater than 64MB, do any of the following to reduce

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

SETTING UP

the storage space you’re using before you go to the next step:

• Delete any third-party applications

that you no longer use.

• Move large files, such as eBooks and

images, to an expansion card.

• Move third-party applications to an

expansion card.

• Purge old info in applications such as

Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items.

3 Synchronize your previous device with

your previous desktop software to back up your information one last time.

4 Install the desktop synchronization

software from your new Getting Started CD (see I

nstalling the desktop

synchronization software).

5 During the installation process, sync

your Centro with your new desktop software as instructed. When prompted, do the following:

• Connect your Centro to your

computer (see Connecting your Centro to your computer).

• Indicate that you want to sync only

the info in your PIM apps (Calendar, Contacts, Memos, and Tasks). This is strongly recommended to ensure an optimal upgrade experience. Or indicate that you want to sync all info and apps (excluding apps known to be incompatible).

• Select a device name for your Centro;

be sure to select the same name that you used for your old device. (To locate this name, select the HotSync application on your old Palm device. The device name appears in the upper-right corner of the screen.)

MAC ONLY If you have pictures on

your previous device, copy them from your previous device to an expansion card or beam them to your Centro.

7 If you plan to continue using your

previous device, perform a hard reset on your previous device to remove its associated device name. (See the documentation that came with your previous device for instructions on

CHAPTER

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

SETTING UP

CHAPTER

performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous device with your computer, be sure to

BEFORE YOU BEGIN If you are installing

on a computer at work, make sure your computer is configured to let you install new software. Contact your company’s IT department for help.

assign it a new name.

If any third-party applications are quarantined during the installation, do not manually install them. Contact the third-party developer for software updates and info about compatibility with your

TIP

If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit.

Centro. If you have trouble upgrading or finding

quarantined files, see Upgrading

Installing the desktop synchronization software

IMPORTANT Even if you already own a

Palm OS device and have installed a previous version of the desktop software,

1 Close any applications that are currently

running on your computer, including those that are minimized. Your computer needs to have all its resources available to install the software.

2 Insert the Getting Started CD into the

CD drive on your computer.

you must install the software from the Getting Started CD that came with your Centro.

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

SETTING UP

3 If you are installing on a Mac,

double-click the CD icon on the desktop, and then double-click the Palm

Software.pkg icon.

4 When the installation wizard opens,

follow the onscreen instructions. Note these important points about the installation.

• When the language selection screen

appears, select the same language you selected on your Centro.

• WINDOWS ONLY You can choose

which desktop software you want to use for synchronization:

Palm Desktop software or Microsoft Outlook.

NOTE Whether you select to synchronize

with Microsoft Outlook or Palm Desktop software, Palm Desktop software is still installed on your computer. If you use Outlook as your desktop email application, select Outlook as your desktop synchronization software. Remember that when you enter information on your computer, you must enter it in the software you selected in this step.

• The installation process prompts you

to connect your Centro to your computer. Go to the next section.

Connecting your Centro to your computer

After you install the desktop software (see I

nstalling the desktop synchronization software), you’re ready to connect your Centro to your computer.

1 Plug the AC charger into a wall outlet. 2 Plug the USB sync cable into an

available USB port or into a powered USB hub connected to your computer.

CHAPTER

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

Sync cable

Sync button

SETTING UP

CHAPTER

TIP

For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we recommend using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply.

3 With the sync button facing up, connect

the sync cable to the bottom of your Centro. Do not press the sync button until you are instructed to do so.

4 (Optional) Connect the charger cable to

the bottom of your Centro.

You are now ready to synchronize; go to Synchronizing information—the basics

Synchronizing information—the basics

Synchronizing means that info you enter or change in one place (your Centro or your computer) is automatically entered or changed in the other; so there’s no need to enter the info twice. We strongly recommend that you sync your Centro with your computer or corporate server frequently to keep your info up-to-date (and backed up) in both locations.

The info from all the following applications is updated by default each time you sync your Centro with your desktop software:

How each application syncs depends on your computer type and the desktop software you are using, as follows:

SYNCHRONIZING INFORMATION—THE BASICS

SETTING UP

Sync button

Computer type Desktop software What syncs and where

Windows Microsoft Outlook

• Calendar, Contacts, Memos, and

Tasks sync with Outlook.

• Pictures & Videos syncs with

Palm Desktop. Windows Palm Desktop All apps sync with Palm Desktop. Mac Palm Desktop All apps sync with Palm Desktop.

For more sync options, including which apps sync, see Synchronizing information—advanced.

BEFORE YOU BEGIN To sync your info,

you must install Palm Desktop software from the Getting Started CD that came with your Centro—even if you sync with Outlook or another third-party application.

nstalling the desktop synchronization

See I software for instructions.

1 Connect your Centro to your computer,

as described in Connecting your Centro to your computer.

2 Press the sync button on the sync

cable.

Messages on both your computer and your Centro indicate that synchronization is in progress.

3 Wait until you see the message on your

Centro that the HotSync operation is complete; then disconnect the sync cable. Do not disconnect the sync cable until you see this message.

CHAPTER

SYNCHRONIZING INFORMATION—THE BASICS

SETTING UP

CHAPTER

Problems synchronizing? See Synchronization

for troubleshooting

suggestions. If you’re finishing your initial setup, you

now have the option to install bonus software. If you choose to install some of the bonus software, you need to sync again to install the software on your Centro. You can also install bonus software later; see Installing applications

Where’s my info stored?

When you synchronize your Centro, your info is stored on your computer in one of these locations:

Windows XP and earlier: Program Files > Palm > HotSyncUsername

Windows Vista: Username > Documents > Palm > HotSyncUsername

For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer.

SYNCHRONIZING INFORMATION—THE BASICS

CHAPTER

Moving around on your Palm®Centro™ smart device

Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your Centro is similar. Most applications on your device use the same set of controls in the same way. So once you learn how to use these controls on your Palm you’ll be driving all over town and you won’t even need a map.

Benefits

• Find and open applications quickly

• Access extra features with menus

• Move around in applications with

one hand, using the 5-way navigator

Centro™ smart device,

• Access many more characters and

symbols than are displayed on the keyboard

In this chapter

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

Right Left

Down

Center

Moving around the screen

To move around the Centro screen, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.

TIP

Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.

DID YOU KNOW

icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.

In this guide, we use arrow

The 5-way includes the following buttons:

CHAPTER

MOVING AROUND THE SCREEN

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

CHAPTER

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use Left , Right , Up , and Down on the 5-way to move the highlight from one item to another.

TIP

If the item you want doesn’t appear on the screen, try tapping the onscreen scroll arrows to view more info.

Colored background: When a phone number, text, an email address, a web link, or an item in a list is highlighted, the item is displayed as white text against a colored

Learn to recognize the highlight. It can take two forms:

Border glow: When an entire screen, an

background. Examples of lists include the Contacts list, the Messaging Inbox, and the Tasks list.

onscreen button (such as Done, New, or OK) or a pick list is highlighted, a glow appears around its border. If an entire screen is highlighted, the glow appears at the top and bottom of the screen only.

After highlighting an item, you can select or activate it by pressing Center , or by

TIP

When a border appears at the top and bottom of a list screen, press Center on the 5-way to highlight the first item in the list.

tapping the item with the stylus.

TIP

After you open an application (see Opening applications the 5-way to highlight various screen elements.

), experiment with using

MOVING AROUND THE SCREEN

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

Menu shortcut

Highlighting text

You can use the stylus to highlight text on the screen.

• Tap and drag the stylus across the text

you want to highlight.

• To highlight a word, double-tap it.

• To highlight a paragraph, triple-tap it.

Accessing command buttons

In most applications, command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them.

• From a list screen, such as the Memos

list, press Right to jump to the first button.

• From a screen where you create or edit

entries, such as Contact Edit, press Center to jump to the first button.

• From a dialog box, such as Edit

Categories, press Up or Down to scroll to the buttons.

Selecting menu items

Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Centro, it’s a good idea to familiarize yourself with the additional features available through the various application menus.

1 Press Menu to display an

application’s menus.

2 Press Right and Left to switch

between menus.

3 Press Up and Down to highlight a

menu item.

4 Press Center to select the menu

item, or press Menu to close the menu and cancel your selection.

CHAPTER

MOVING AROUND THE SCREEN

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

CHAPTER

TIP

Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the menu shortcut.

Selecting options in a pick list

• To exit the pick list without making a

selection, press Left or Right .

Stylus: Use your stylus to tap the pick list.

• Tap the item you want from the list.

• To exit the pick list without making a

selection, tap outside the list.

A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features, and pick lists let you select the contents for a particular field.

You can select items from a pick list with the 5-way or the stylus.

5-way: Use the 5-way to highlight the pick list, and then press Center to display the items in the list.

• Press Up and Down to highlight

the item you want.

• Press Center to select the

highlighted item.

MOVING AROUND THE SCREEN

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

Backspace

Return

Alt

Space

Option

Shift/Find

Backlight

Using the keyboard

TIP

When using the keyboard, most people find it easiest to hold the Centro with two hands and use the tips of both thumbs to press the keys.

DID YOU KNOW

keyboard backlight that turns on and off when the screen turns on and off. The backlight also dims when an active call lasts longer than a specified period of time. See Optimizing power settings to adjust the automatic shut-off and dimming intervals.

The Centro includes a

CHAPTER

USING THE KEYBOARD

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

Letter

Symbol

CHAPTER

Entering lowercase and uppercase letters

• To enter lowercase letters, press the

desired keys.

• To enter an uppercase letter, press

Shift/Find and then press a letter key. You don’t need to press and hold

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

Shift/Find while entering a letter. When Shift is active, an up arrow appears in the lower-right corner of the screen.

• To turn Caps Lock on, press Shift/

Find twice. To turn it off, press Shift/Find once. When Caps Lock

is on, an underlined up arrow appears in the lower-right corner of the screen.

• Press Option , and then press the

key with the desired character shown above the letter. You don’t need to press and hold Option while pressing the second key. When Option is active, the symbol appears in the lower-right corner of the screen.

• To turn Option Lock on, press

Option twice. To turn it off, press Option once. When Option Lock is

on, the symbol appears in the lower-right corner of the screen.

USING THE KEYBOARD

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

DID YOU KNOW

as the Dial Pad tab in the Phone application or the Calculator, automatically default to Option Lock. In this case, you do not need to press

Option to enter numbers.

Some application views, such

Entering other symbols and accented characters

Symbols and accented characters that do not appear on the keyboard are available when you use the Alt key.

1 Enter the character that corresponds to

the symbol or accented character you want. See the table on the next page.

2 Press Alt . 3 Press Up , Down , Right , or Left

to highlight the desired character.

4 Press Center to insert the

character.

DID YOU KNOW

grouped by their similarity to the base key. For example, the alternate characters available from the E key are é, è, ë, and ê.

Alternate characters are

CHAPTER

USING THE KEYBOARD

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

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Symbols and accented characters

Enter… Then press

Enter… Then press Alt to select…

Alt to select…

Enter… Then press

Alt to select…

a á à ä â ã å æ n ñ u ú ù ü û

A Á À Ä Â Ã Å Æ N Ñ U Ú Ù Ü Û

b or B ß o ó ò ö ô œ õ x or X x ¤

c ç ¢ © O Ó Ò Ö Ô Œ Õ y ý ÿ

C Ç ¢ © p or P ¶ Y Ý Ÿ

e é è ë ê r or R ® ! ¡

E É È Ë Ê s ß š ? ¿

i í ì ï î S ß Š : :-) :-( ;-)

I Í Ì Ï Î t or T ™ $ £ ¥ ¢

l or L £

Press Alt by itself, after a space or at the beginning or end of a line, to select these characters:

; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |

USING THE KEYBOARD

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

Phone

Calendar

Applications

Messaging

Opening applications

When you open an application using a quick button or Applications View, you automatically close the app you were previously using.

Using the quick buttons

The front of the Centro has three quick buttons—Phone, Calendar, and Messaging—that open applications. The fourth button opens Applications View (see Using Applications View

TIP

You can customize the quick buttons

yourself; see Reassigning buttons

for details.

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OPENING APPLICATIONS

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

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Each quick button opens two applications:

• To open a button’s primary application,

simply press the button.

Button Primary app

Phone Calendar Xpress Mail or

Messaging

NOTE The first time you press Messaging

, a dialog box appears in which you can select the primary application (see Assigning an application to the Messaging button).

• To open a button’s secondary

application, press Option and then press the quick button.

Assigning an application to the Messaging button

The first time you press the Messaging button, you are asked to select the primary application for the button from the available email and messaging applications. For more information on each of these applications, see Your email and other messages.

1 Press Messaging . 2 Select the application you want this

button to open. You can select Xpress Mail or Messaging (text and

multimedia messages).

You can change the primary application at any time (see Reassigning buttons

DID YOU KNOW

your Centro screen.

Pressing Option + Menu dims

Buttons Secondary app

+ Web + Memos + Messaging

OPENING APPLICATIONS

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

Using Applications View

You can access all available applications through Applications View.

1 Press Applications . 2 Press Center on the 5-way to turn off

Keyguard (see Locking your keyboard

(Keyguard) for more info).

3 Use the 5-way to highlight the

application you want to use.

4 Press Center to open the selected

application.

In Applications View, you can also do the following:

• Press Applications repeatedly to

cycle through various categories of applications. See Applications settings for more info on categories.

• Enter the first few letters of the

application’s name to highlight it. For example, if you press P, it highlights Phone; if you then press R, it highlights Prefs. If you pause and then press R, it highlights the first application that starts with R.

TIP

You can press and hold Applications from any screen on your Centro to select from a list of your most recently used applications.

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OPENING APPLICATIONS

MOVING AROUND ON YOUR PALM®CENTRO™ SMART DEVICE

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OPENING APPLICATIONS

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Your phone

The Phone application is your home base for making and receiving calls and for storing info about the people you need to stay in touch with.

You can effectively manage multiple calls, such as swapping between calls, sending text messages to ignored calls, and creating conference calls with up to five callers. Your Palm perform all these tasks with ease.

You can do more than manage your phone calls in the phone application. You can send text messages, open applications, go to your favorite web pages, see your upcoming appointments, and even find out how many unread email messages you have.

Benefits

• Stay in touch—you choose how

• Save time with shortcuts to your

favorite info

Centro™ smart device helps you

• Have fun: add wallpaper and

ringtones

• Make or receive calls without

taking your hands off the steering wheel

In this chapter

Turning your Centro™ smart device on and off . . . . . . . . . . . . . . . . 49

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . 58

How many minutes have I used?. . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Entering names and phone numbers. . . . . . . . . . . . . . . . . . . . . . . . 65

Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

YOUR PHONE

Center

Power/End

Turning your Centro™ smart device on and off

NOTE We use the term phone to describe

the feature of your Centro that lets you connect to the AT&T network to make and receive calls and transmit data.

The phone and the screen of your Centro can be turned on and off separately. You can wake up the screen to use just the organizer and media applications of your Centro (such as Contacts, Calendar, Pocket

™

, and Pictures & Videos) without

Tunes turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive and make calls.

Waking up the screen and turning it off

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your Centro—for example, when you’re on a plane and want to look at your calendar.

1 Press and release Power/End to

wake up the screen.

TIP

You can also press any of the quick buttons or the Applications button to wake up your Centro screen.

2 Press Center to turn off Keyguard.

For more info about turning Keyguard on and off, see Locking your keyboard (Keyguard).

3 Press and release Power/End to turn

off the screen and lock the keyboard.

TIP

You can set how long the screen stays on. Press Applications, select Preferences, select Power, and then adjust the Auto-off

after setting.

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TURNING YOUR CENTRO™ SMART DEVICE ON AND OFF

YOUR PHONE

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Turning your phone on and off

When your phone is on, it is connected to the AT&T network (provided you are in a coverage area) so that you can make and receive phone calls and use wireless services, such as email, messaging, and

You know your phone is on and that you’re inside a coverage area when you go to the Main tab of the Phone application and you see the Signal Strength icon at the top of the screen.

the web browser. During initial setup, your

TIP

phone is automatically turned on, so you can use wireless services right away.

If you turn off your phone, you can still use the organizer features such as Calendar and Contacts, as well as the media features such as Pocket Tunes and Pictures & Videos. You might hear this referred to as flight mode because you must turn your phone off when you’re on a plane.

1 Wake up the screen. 2 Press and hold Power/End to turn on

your phone.

TIP

If the Ringer switch is set to Sound On, you hear a series of tones when you turn your phone on and off (see Silencing sounds

If you’re outside a coverage area, the upper-left corner appears blank and the indicator light flashes red.

3 Press and hold Power/End again to

turn off your phone. You know your phone is off when you

go to the Main tab of the Phone application and you see Phone Off at the top of the screen.

Opening the Phone application

Press Phone to display the Main tab in the Phone application.

TURNING YOUR CENTRO™ SMART DEVICE ON AND OFF

YOUR PHONE

Dial Pad

Favorites

Main

Status icons

Contacts

Call Log

DID YOU KNOW

appears when you press the Phone button. See Customizing the Main tab in the Phone application for details. If you change the default tab, you need to modify the steps in this chapter accordingly.

You can choose which tab

Making calls

There are several ways to make a call. Try them all to find out which way you like best.

Dialing using the onscreen Dial Pad 1 Press Phone . 2 Select the Dial Pad tab. 3 Enter the phone number by tapping the

onscreen Dial Pad with the stylus.

TIP

Press Backspace to delete numbers you’ve entered. To cancel the call altogether, press Phone to return to the Main tab in the Phone application.

4 Press Send to make the call.

DID YOU KNOW

directly into the Dial Pad. Copy a number from another application, press Phone, and select the Dial Pad tab. Open the Edit menu and select Paste. Press Send to dial the number.

You can paste numbers

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MAKING CALLS

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Dialing using the keyboard 1 Press Phone . 2 Press the numbered keys to enter the

phone number. (You don’t need to press Option.)

add contacts directly into your Centro (see Adding a contact

), but the fastest way to enter lots of contacts is to enter them in your desktop software and then synchronize to transfer them to your Centro (see Synchronizing information— the basics). You can also import contacts from your SIM card (see tips on Viewing your SIM Phonebook).

1 Press Phone . 2 Select the Contacts tab. 3 Using the keyboard, start entering one

of the following for the contact you want to call:

• First name (JOH for John)

• Last name (SMI for Smith)

3 Press Send to make the call.

• First initial and last name (JSM for

John Smith)

TIP

After you enter a phone number, you can also press Center on the 5-way to select whether to make a phone call or send a text message to that number.

Dialing by contact name

You need to have names and numbers in

• First few letters of first and last name

(SM AN for Smilla Anderson)

For example, entering SM would display Smilla Anderson, John Smith, and Sally Martin. Entering JSM finds only John Smith.

your contact list before you can make a call by contact name or phone number. You can

MAKING CALLS

YOUR PHONE

Text appears here as you enter it

TIP

To restart your search, press Backspace to delete letters or numbers you’ve entered. Or press Phone to return to the Main tab in the Phone application.

4 Highlight the number you want to dial. 5 Press Send to make the call.

TIP

To see more info for a contact, highlight the name and press Center on the 5-way to view the address, company, and other details.

DID YOU KNOW

call from the Main tab in the Phone application by entering a name or a number, you can change a setting to do that (see Customizing phone settings).

If you want to be able to dial a

Voice dialing

You can use the Voice Dialing application to call people in your Contacts list by saying their name or number. If the person you are calling has more than one phone number, you can specify which number to call.

1 Press Applications . 2 Select Voice Dial .

A voice prompts you to “say a command.”

3 Do one of the following:

To call a person in your contact list by saying their name: For example, say,

“Call John Doe.” If a contact has multiple numbers, you can specify which number to call. For example, say, “Call John Doe Home.”

To call a number by saying the individual digits: For example, say,

“Call 408-555-1234.”

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MAKING CALLS

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Dialing with a speed-dial favorite button

Your Centro comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites. See Creating a speed-dial favorite button

1 Press Phone . 2 Select the Favorites tab. 3 Use the 5-way to highlight the

TIP

You can see all the contact numbers for the selected person or business. Highlight a speed-dial favorite button and press Space on the keyboard to see alternate phone numbers if the speed-dial favorite was created from a contact.

4 Press Send or Center to make

the call.

speed-dial favorite you want. Look for the icon to distinguish a

speed-dial favorite from other types of favorites.

Dialing from a web page or message

Your Centro recognizes most phone numbers that appear on web pages or in text, email, or multimedia messages.

TIP

To view more favorite buttons, repeatedly

press Down on the 5-way.

1 Select the phone number on the web

page or in the message.

MAKING CALLS

YOUR PHONE

TIP

If you can’t use the 5-way or stylus to highlight and dial a phone number on a web page or in a message, it means that your Centro doesn’t recognize the number as a phone number. You can still use the menus to copy and paste the number into the Dial Pad.

2 Press Center to open the Dial

Number dialog box.

3 Select Dial to make the call.

Redialing a recently called number To dial the last number: Select the

Main tab, and then press and hold Send to dial the last number you called.

To select from your most recently dialed numbers: Select the Main tab, press Send to open the Redial list, highlight

the number you want to call, and then press Send again to make the call.

To select from your call history list:

Select the Call Log tab, highlight the number you want to call, and then press

Send to dial the number.

DID YOU KNOW

from Contacts or your Call Log by highlighting a number, pressing Center on the 5-way, and then selecting Message.

You can send a text message

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MAKING CALLS

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Receiving calls

To receive calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on and off). When your phone is off, your calls go to voicemail.

DID YOU KNOW

your Centro and a call arrives, the music pauses automatically and resumes when you hang up or ignore the call.

If you are playing music on

To answer a call, do one of the following:

• Press Send .

• Select Answer.

NOTE Pressing Phone silences the

ringer, but it does not answer the call.

To ignore a call, do one of the following:

Send the call to voicemail: Press Power/ End or select Ignore.

Send the caller a text message: Select Ignore with Text. This option sends the

call to voicemail and opens a text message addressed to the caller.

NOTE Sending text messages to land-line

phones may not be supported.

To silence the phone while it is ringing, do one of the following:

• Press any key on your Centro except

Send, Power/End, or the 5-way.

TIP

See a photo of the person calling you! Learn how to assign a caller ID photo in Assigning a caller ID

photo.

• Slide the Ringer switch to Sound Off

. This immediately silences all

system sounds, including the ringer.

RECEIVING CALLS

YOUR PHONE

DID YOU KNOW

while it is ringing, you can either answer the call or let it ring through to voicemail.

When you silence the ringer

Using voicemail

Your wireless service includes voicemail. Keep in mind that airtime and other charges may apply when you use voicemail from your phone.

Setting up voicemail 1 Press Phone . 2 Press and hold 1 to dial the AT&T

automated voicemail system.

3 Follow the voice prompts to set up your

voicemail.

TIP

If you can’t connect to the AT&T voicemail

system, contact AT&T for assistance:

• Dial 611 from your Centro.

• Call 1-800-331-0500 from any phone.

Voicemail notification

When you have a new voicemail message, you are notified with an Alert dialog box.

• To dismiss the Alert dialog box, select

OK.

TIP

To permanently dismiss the reminder, tap the blinking bell icon that appears in the upper-left corner of the screen. This opens the Alert dialog box and lets you dismiss the alert. See Viewing and using the alerts

• To play the message, select Listen.

When you have messages that you have not listened to, a Voicemail icon also appears in the title bar of the Phone application. You can also select this icon to listen to your voicemail.

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USING VOICEMAIL

YOUR PHONE

Caller’s name and number

Call duration

Button label

Call status

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Listening to voicemail messages 1 Press Phone . 2 Press and hold 1 to dial the voicemail

What can I do when I’m on a call?

system.

TIP

You can also select the Voicemail favorite

button to dial the voicemail system.

When you make or receive a call, Active Call View appears.

3 Enter your voicemail password using

the keyboard.

TIP

You don’t need to press Option to enter

numbers, *, or # during a call.

NOTE If you defined Extra Digits for the

Voicemail favorite button (see Editing a favorite button for details), you can select this button to enter your password.

TIP

If the screen dims during a call, press any key except Send or Power/End to restore the screen brightness.

DID YOU KNOW

screen stays at full brightness during phone calls. See Optimizing power settings details.

You can set how long the

for

WHAT CAN I DO WHEN I’M ON A CALL?

YOUR PHONE

Use the 5-way or the stylus to select the onscreen buttons. Here’s what the buttons do:

Turns on the speakerphone, which means that you and everybody around you can hear the call. (The caller can hear you as well.) The advantage is that you can check your calendar, look up contact info, take notes, and use other features during a call. This button is not available when you use a headset.

Turns off the speakerphone when it is on.

Replaces the Speakerphone button when you use a Bluetooth

hands-free device. Select this button to stop using the hands-free device and switch to holding your Centro to your ear.

Puts a call on hold, and the call status changes to On Hold. To take the call off hold, select this button again.

Lets you make another call while the first call is on hold; see Making a second call for details. For info on handling a second incoming call, see Receiving a second call (call waiting).

Opens the Dial Pad so you can use it to dial additional numbers, such as an extension or a response to a voice prompt.

Dials any extra digits (such as a password or an extension) that you assigned to a speed-dial favorite button. See Defining favorite buttons for information on defining extra digits. This button disappears after you select it to dial the numbers.

Mutes the microphone so that you and the noise around you can’t be heard on the other end. The call status changes to Muted. When you want to speak, be sure to select the Mute button again.

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WHAT CAN I DO WHEN I’M ON A CALL?

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TIP

Do you accidentally press onscreen buttons when you’re on a call? You can disable the screen’s touch-sensitive feature during phone calls; see Locking your screen

Remember: To manage an active call when the touchscreen is disabled, use the hardware buttons on your Centro.

1 (Optional) If you want to continue

talking while viewing another application, select Speakerphone or connect a headset (see Using a hands-free device).

2 Press Applications . 3 Select the icon for the application you

want to open.

Ending a call

Do one of the following:

• Press Power/End .

• Press the button on the headset (if the

headset is attached).

Switching applications during a call

You can use your organizer apps and other applications while you’re talking on the phone; so go ahead and check your calendar, or go to Memos and enter the driving directions your caller is giving you. You can even send text messages while

4 When you’re ready to leave the app,

open another app or press Phone to return to Active Call View.

DID YOU KNOW

between Active Call View and the Main tab in the Phone app, so you can access other tabs, such as Contacts and Favorites, during a call.

You can press Phone to toggle

Saving phone numbers

When you hang up a call with a number that is not in your Contacts list, you are prompted to add the number to your Contacts list.

you’re on a call.

NOTE What you can’t do, however, is

make a data connection while on a call. This means that you can’t browse the web or send or receive email or multimedia messages.

WHAT CAN I DO WHEN I’M ON A CALL?

YOUR PHONE

TIP

You can turn the Add New Number prompt on and off. In Contacts, open the Options menu, and select Preferences. To turn this option on, check the Ask to add unknown phone numbers after calls box. To turn this option off, uncheck this box.

• To create a new contact entry for this

number, select Create a New Contact, and enter the contact’s info.

• To add this number to an existing

contact entry, select Add to a Contact.

• To decline adding this number, select

Cancel.

• To disable the Add New Number

prompt, check the Don’t ask me this again box, and then select Cancel.

If you don’t add a number right away, follow these steps to add it later.

1 Press Phone . 2 Select the Call Log tab. 3 Highlight the number you want to save. 4 Press Menu . 5 Select Add Contact. 6 Select New to create a new contact, or

select Add to add this number to an existing contact.

7 Enter the information for the entry, and

then select Done.

Making a second call

You can make a second call while your first call is still active. You can then switch between two independent conversations, or you can join several calls in a conference. See Making a conference call

1 Dial the first number and wait until the

person answers.

2 Put the first call on hold by pressing

Send or selecting Hold . 3 Select Add Call . 4 Dial the second number.

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WHAT CAN I DO WHEN I’M ON A CALL?

YOUR PHONE

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NOTE To dial the second number, you can

use any of the methods described in Making calls

5 When the Dial another call prompt

appears, select Ye s .

6 Select Swap to switch between

the two calls.

Receiving a second call (call waiting)

When you are on a call, you can receive a second call and have separate conversations with each caller. When the second call comes in, you hear a call waiting tone and the Call Waiting dialog box appears. You can do any of the following to handle the second call:

• To place the current call on hold and

answer the new call, press Send or select Answer.

• To send the new call to voicemail, select

Ignore.

• To send the new call to voicemail and

send the caller a text message, select

Ignore with Text.

7 To end the active call, press Power /End

DID YOU KNOW

you can continue your conversation with the remaining call.

When you hang up one call,

NOTE Sending text messages to land-line

phones may not be supported.

• To hang up the current call and answer

the new call, press Power/End and then press Send .

• To switch between the original call and

the second call you answered, select Swap or press Send .

WHAT CAN I DO WHEN I’M ON A CALL?

YOUR PHONE

Making a conference call

You can join a total of five other calls in a conference call, provided that your network and service plan include 6-way conferencing. Please contact AT&T for more information. Additional charges may apply and minutes in your mobile account may be deducted for each call included in the conference call.

1 While the first call is active, make a

second call.

2 Select Conference . This joins you

and the two calls in a conference call.

3 To add more calls to the conference,

select Hold , dial another number, and then select Conference to add the new call.

4 To end all the calls at once, make sure

the conference is the active call, and

then press Power/End .

TIP

If you want to hold a separate, “sidebar” conversation with one of the people on a conference call, you can extract that call from the conference. Select Extract Call (the onscreen button on the far right), and when the list of callers appears, select the call you want to extract. The conference call remains on hold while you speak privately on the extracted call.

Forwarding all calls

You can forward all your calls to another telephone number. You can also selectively forward certain calls (see Forwarding calls under certain conditions). Please check with AT&T about availability and pricing of forwarded calls, as additional charges may apply.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Call

Preferences.

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WHAT CAN I DO WHEN I’M ON A CALL?

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CHAPTER

4 Select the Forward all calls pick list.

• If the forwarding number appears in

the pick list, select the number.

• If the forwarding number does not

appear in the pick list, select Edit Numbers, and then select New. Enter a forwarding number, including the area code and country code if they are different from your mobile phone number. Select OK.

5 Select the number you just entered,

select OK, and then select OK again.

TIP

After you set the number you want to forward all your calls to, the call forwarding icon appears in the title bar (see What are all those icons?). We also recommend that you call your Centro to confirm that your call forwarding settings work properly.

TIP

To turn off forwarding for all calls, select

Off from the Forward all calls pick list.

Forwarding calls under certain conditions

You can forward calls to another number when the line is busy, a call is unanswered, your Centro is off, or you are outside a coverage area.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Call

Preferences.

4 Select the Forward all calls pick list and

select Off.

5 Select any of the following pick lists:

When busy: Forwards calls if the phone

is busy. Not answered: Forwards calls if you do

not answer.

WHAT CAN I DO WHEN I’M ON A CALL?

YOUR PHONE

Off/No service: Forwards calls when your Centro is not connected to a mobile network.

6 If the forwarding number appears in the

pick list, select the number. If the forwarding number does not appear in the pick list, select Edit Numbers and then select New. Enter a forwarding number, and select OK. Select the number you just entered.

7 Select OK, and then select OK again.

How many minutes have I used?

1 Press Phone . 2 Select the Call Log tab. 3 Press Menu .

4 Select To t a l s from the Record menu.

5 (Optional) To reset the counters to zero,

select Reset Counters.

6 Select Done.

Entering names and phone numbers

Contacts is the application in which you enter information about the people you want to stay in contact with. You can get to this info from the Phone application, to dial phone numbers and create favorites, and from the Messaging and email applications, to send messages. When you

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HOW MANY MINUTES HAVE I USED?

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create a contact, you can also assign a photo and ringtone ID to that contact, so you know when they call you.

Adding a contact 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select New Contact from the Record

menu.

5 Use the 5-way to move between

fields as you enter info.

6 Do any of the following:

Add a caller ID photo: Select the

Picture box. (See Assigning a caller ID photo for more info.)

Add a caller ID ringtone: Select the Ringtone pick list. (See Assigning a

caller ID ringtone for more info.)

Insert a pause when dialing a number: Enter a comma ( , ) between

digits in a phone number to insert a one-second pause. To add a two-second pause, enter a p.

Display a number pad that waits for you to enter a number: Enter a w

between digits in a phone number, where you want the prompt to appear. When the number is dialed, the Extra Digits button appears in the active call screen. When you select this button, the digits following the w are automatically dialed.

DID YOU KNOW

beginning of a contact’s last name, such as #Smith, the contact appears at the top of your contact list.

If you add a symbol at the

Place the entry in a category or mark it private: Select Details. (See Working

with private entries for more info.) Add a note to an entry: Select Note

ENTERING NAMES AND PHONE NUMBERS

YOUR PHONE

Display additional fields for this contact: Select Plus .

7 After you enter all the information,

select Done.

TIP

Import contacts from your SIM card quickly and easily. In the Contacts list, press Menu and then select Import from SIM from the Record menu.

Viewing or changing contact information 1 Press Phone . 2 Select the Contacts tab. 3 Begin entering one of the following for

the contact you want to view or edit:

• First name (JOH for John)

• Last name (SMI for Smith)

• First initial and last name (JSM for

John Smith)

4 Select the name of the entry you want

to open.

TIP

To edit the entries on your SIM card, you must either import them into Contacts or press Applications, select SIM Book, and edit them in the phone book on your SIM card.

5 Select Edit, make changes to the entry

as necessary, and then select Done.

Assigning a caller ID photo 1 Press Phone . 2 Select the Contacts tab. 3 Open the contact you want to add the

photo to (see Viewing or changing contact information).

4 Select Edit. 5 Select the Picture box and do one of

the following:

• Select Camera, take a photo, and

then press Center to add the photo to this contact.

• Select Photos and select an existing

photo that you want to assign to this contact.

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ENTERING NAMES AND PHONE NUMBERS

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2 Select the Contacts tab. 3 To open the contact entry for editing,

select the name of the contact to whom you want to give a caller ID ringtone (see Viewing or changing contact information).

4 Select Edit. 5 Select the Ringtone pick list and select

6 Select Done.

DID YOU KNOW

contacts in Microsoft Outlook or Palm desktop software from the Getting Started CD, the pictures are automatically added to your contact entries on your Centro when you sync. If you use third-party synchronization software, picture sync may not be supported. Check with the software developer for information.

If you assign pictures to your

Desktop software and you install the

Assigning a caller ID ringtone

Caller ID ringtones can let you know who is calling before you even look at your Centro. This is a great way to identify calls from important people in your life and to screen calls that you’d prefer not to answer.

1 Press Phone .

a tone for this contact entry.

6 Select Done.

TIP

You can assign a ringtone to an entire category of contacts. For example, use a special ringtone for categories such as Family, Work, or Golf Buddies. In the Contacts list, select the category pick list in the upper-left corner and select Edit Categories. Select the category, and then select Edit. Select the ringtone on the Edit Category screen.

ENTERING NAMES AND PHONE NUMBERS

YOUR PHONE

Customizing Contacts 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select Options, and then select

Preferences.

5 Set any of the following options:

Remember Last Category: Sets

whether Contacts opens to the last category you selected.

Show SIM Phonebook: Sets whether SIM Phonebook appears as an option in the category pick list. When you check this box, you can view entries in the phone book on your SIM card.

Ask to add unknown phone numbers after calls: Sets whether you are

prompted to add phone numbers that are not in your Contacts list after a call. You can add unknown numbers to an existing contact or create a new contact entry.

List By: Sets whether the Contacts list is sorted by last name or company name.

Deleting a contact 1 Select the Contacts tab. 2 Highlight the contact you want to

delete.

3 Press Menu . 4 Select Delete Contact from the Record

menu, and then select OK.

Creating a business card for beaming 1 Create a new contact and enter your

own business card info.

2 Open the contact entry containing your

business card info.

3 Press Menu . 4 Select Business Card on the Record

menu.

TIP

After you create your business card, you can beam it to another device with an IR port—provided the device supports beaming with Palm OS the Main tab in the Phone application, open the Record menu, and then select Beam Business Card.

devices. Go to Contacts or to

CHAPTER

ENTERING NAMES AND PHONE NUMBERS

YOUR PHONE

CHAPTER

Viewing your SIM Phonebook 1 Press Phone . 2 Select the Contacts tab.

Defining favorite buttons

3 Press Menu . 4 Select Options, and then select

Preferences.

5 Make sure the Show SIM Phonebook

box is checked.

6 Select OK. 7 In the Contacts list, select the category

pick list at the top of the screen and select SIM Phonebook.

TIP

If you imported contacts from your SIM card to Contacts, you may want to uncheck the Show SIM Phonebook box to avoid seeing duplicate entries.

TIP

Need to copy a contact to your phone book on your SIM card? In Contacts, select the contact you want to copy, open the

Record menu, and then select Export to SIM.

You can set an unlimited number of favorite buttons for quick access to the following common tasks:

• Dialing a phone number (speed-dial)

• Opening an application

• Accessing a web page

• Addressing a message (text, MMS, or

email)

• Accessing voicemail (preset on your

Centro)

TIP

The predefined Bill Balance and My Minutes favorites are AT&T services. If you have questions about these services, please contact AT&T customer service.

DEFINING FAVORITE BUTTONS

YOUR PHONE

DID YOU KNOW

Centro 600/650/680/700p/755p, most of your favorites should transfer from your old Centro along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Record menu and then selecting Organize Favorites. For more info about upgrading, see Upgrading from another PalmOS® by ACCESS device.

If you’re upgrading from a

Creating a speed-dial favorite button 1 Press Phone . 2 Select the Favorites tab. 3 Press Menu . 4 Select New Favorite on the Record

menu.

5 Enter a label for the favorite:

• If the entry is for an existing contact,

select Lookup. Enter the last name of the contact. When the name appears, select the phone number you want. Select Add.

• If the entry is for a new contact, enter

the label, press Down , and enter the number.

You can define additional digits to dial, such as a password or extension.

Insert a pause when dialing a number:

• Enter a comma ( , ) between digits in

a phone number to insert a one-second pause.

• To add a two-second pause, enter a p.

• To enter a pause for user input, enter

a w followed by the extra digits you

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DEFINING FAVORITE BUTTONS

YOUR PHONE

CHAPTER

want to dial. To dial these numbers, select the Extra Digits button that appears in Active Call View (see What can I do when I’m on a call?).

6 (Optional) Enter a Quick Key.

5 Select the Ty p e pick list and select

Application, Message, Email, or Web Link.

6 Enter a label for the favorite and enter

any other necessary information on the screen.

KEY TERM

Quick Key A letter that you can

press and hold to activate a favorite from any tab in the Phone app. For example, create a speed-dial button for your mother’s number and enter the letter M for “Mom” as the Quick Key. Then when you want to call her, go to the Phone app and press and hold M. Your Centro dials the number.

7 (Optional) Enter a Quick Key. 8 Select OK.

TIP

When creating a Message or Email favorite, you can enter multiple addresses; simply separate each address with a comma. This is an easy way to send messages to a group of people.

7 Select OK.

Editing a favorite button

DID YOU KNOW

ringtone for a contact. See Assigning a caller ID ringtone for details.

Creating other types of favorite buttons 1 Press Phone . 2 Select the Favorites tab. 3 Press Menu . 4 Select New Favorite on the Record

menu.

You can assign a special

1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to

edit.

4 Press Menu . 5 Select Edit Favorite on the Record

menu.

6 After you make your changes, select

OK.

DEFINING FAVORITE BUTTONS

YOUR PHONE

TIP

To arrange your favorites, open the Record menu and select Organize Favorites. Highlight the favorite you want to move, and then press and hold Option + Up or Down to move the button to another position. Select

Done.

Deleting a favorite button

TIP

Some favorites, such as voicemail, cannot be deleted. If a favorite can’t be deleted, the Delete button does not appear on the screen.

1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to

delete.

4 Press Menu . 5 Select Edit Favorite on the Record

menu.

6 Select Delete. 7 Select OK.

Using a hands-free device

If you need to use your phone while driving and this is safe and permitted in your area, use a phone headset or car kit (sold separately) for hands-free operation. Using a hands-free device also makes it easy to check your calendar, look up contact info, take notes, and use other features during a call. You can also listen to stereo music or audio on your stereo headset or car speakers.

Your Centro is compatible with the following types of hands-free devices that are sold separately:

• Most wired headsets and car kits with a

2.5mm connector (3-pin or 4-pin)

• Wireless headsets and car kits enabled

with Bluetooth technology

TIP

The headset designed for Treo 180/270/

300 is not compatible with your Centro.

1.1 or 1.2 wireless

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USING A HANDS-FREE DEVICE

YOUR PHONE

CHAPTER

Check the specifications for your hands-free device to confirm compatibility. When in doubt, ask the manufacturer if the product is compatible with your Centro. To view a list of compatible Bluetooth hands-free devices, go to go.palm.com/ centro-att/.

Once you set up a partnership with a Bluetooth hands-free device, you can communicate with that device whenever it is turned on and within range. Bluetooth range is up to 30 feet in optimum environmental conditions. Performance and range may be reduced by physical obstacles, radio interference from nearby

TIP

To listen to music in stereo, you can purchase the Palm 2-in-1 Stereo Headset. If you want to use a stereo headset with a

3.5mm connector, you need to purchase a stereo adapter. Visit go.palm.com/centro-att/ for more info on audio accessories.

Connecting to a Bluetooth

hands-free

device

KEY TERM

Partnership Two devices—for

example, your Centro and a hands-free device—that can connect because each device finds the same passkey on the other device. Once you form a partnership with a device, you don’t need to enter a passkey to connect with that device again. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair.

electronic equipment, and other factors.

TIP

If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your Centro.

BEFORE YOU BEGIN Prepare your

hands-free device to accept a Bluetooth connection. See the documentation that came with your hands-free device for instructions.

1 Press Applications and select

Bluetooth or tap the Bluetooth

icon in the title bar.

2 Select Bluetooth On.

NOTE The Bluetooth icon changes from

gray to blue to let you know that Bluetooth technology is turned on.

USING A HANDS-FREE DEVICE

YOUR PHONE

3 (Optional) Enter a device name that

identifies your Centro when it is discovered by other Bluetooth devices.

NOTE Use the same device name for all

your Bluetooth connections. If you change the device name, you need to recreate any partnerships you have already created.

4 Select Setup Devices. 5 Select Hands-free Setup.

6 Follow the onscreen instructions to

create a partnership with the specific hands-free device. When prompted, enter a passkey.

IMPORTANT Some hands-free devices

have a predefined passkey. If your device has a predefined passkey, you can find it in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your Centro and your hands-free device. We recommend that, where possible, you make up a passkey of 16 alphanumeric characters (letters and numerals only) to improve the security of your Centro. The longer the passkey, the more difficult it is for the passkey to be deciphered.

7 After you finish setting up the device,

select Done to return to Trusted Devices View.

NOTE For some car kits, you need to

initiate a Bluetooth connection from your Centro to complete the partnership process. To do this, highlight the car kit in Trusted Devices View, press Menu , and then select Connect.

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USING A HANDS-FREE DEVICE

YOUR PHONE

CHAPTER

8 (Optional) Enable advanced hands-free

features by pressing the multifunction button (MFB) on the hands-free device.

You can tell that the connection is successful when you see a light-blue headset icon in the title bar of the Phone application. You can now use your Centro

TIP

If you’re using a Bluetooth hands-free device and you want to return to the earpiece or a wired headset during a call, select Cancel Bluetooth in Active Call View. To return the call to the hands-free device, open the

Options menu and select Connect Bluetooth.

with the Bluetooth hands-free device.

The features of your hands-free device vary

Using a Bluetooth hands-free device

After you create a partnership with your Bluetooth hands-free device and you turn it on within range (up to 30 feet), the Centro automatically routes all calls to the hands-free device instead of to the earpiece on your Centro. When a call comes in, your Centro rings and the hands-free device beeps. Even if you answer the call on your Centro, the call goes to the hands-free device. If you prefer to route calls to the earpiece on your Centro, you can change the settings on your Centro to do this; see Customizing advanced settings for your hands-free device for details.

by model. Check the documentation for your hands-free device for details about these features. Your Centro can support the following actions, provided that your hands-free device also supports them:

• Dial a call

• Answer an incoming call

• Hang up a call and answer a call-waiting

call

• Place a call on hold and answer a

call-waiting call

• Hang up a single call

• Transfer an outgoing call from the

earpiece on your Centro to the hands-free device

• Ignore an incoming call

USING A HANDS-FREE DEVICE

YOUR PHONE

• Redial the last number you called from

the hands-free device

DID YOU KNOW

Bluetooth hands-free device, the last one you connected to becomes the active device. To switch between devices, turn off the active device before you try to connect to the other device.

If you have more than one

Customizing advanced settings for your hands-free device

You can set whether your hands-free device automatically answers calls, provided the device supports this feature.

1 Press Applications and select

Prefs . 2 Select Hands-free. 3 Do one of the following:

To send all calls to your hands-free

device: Check the Always route calls

to handsfree box. Select the Auto

answer pick list and select whether you

want your hands-free device to

automatically answer incoming calls and

how quickly it answers.

To choose between the earpiece on your Centro and your hands-free device on a call-by-call basis: Uncheck

the Always route calls to handsfree box. When the phone rings, you can answer the call with your hands-free device by pressing the multifunction button on your hands-free device, or you can answer the call with the earpiece on your Centro by using the controls on your Centro (see Receiving calls

4 Select Done.

Customizing phone settings

DID YOU KNOW

compatible ringtone directly to your Centro (see Downloading files from a web page can also download ringtones to your computer and then email them to your Centro.

You can download any

). You

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CUSTOMIZING PHONE SETTINGS

YOUR PHONE

CHAPTER

Selecting ringtones

You can set various tones for various types of incoming calls.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound

Preferences.

4 Select the Application pick list and

select Ring Tones.

ring to play softly and then increase to full volume the longer it rings.

8 Select a ringtone from the pick list to

identify each of the following: Known Caller: An incoming call from

someone in your Contacts or Favorites. Unknown Caller: An incoming call from

someone identified by caller ID who is not in your Contacts or Favorites. This includes callers who have blocked their caller ID.

9 Select Done.

DID YOU KNOW

contact or to an entire category of contacts.

You can assign a ringtone to a

Creating and managing ringtones

You can also record sounds and use them

5 Select the Vol um e pick list and select

the volume level.

6 Select the Vibrate pick list and select

when you want your Centro to vibrate for an incoming call.

7 (Optional) Uncheck the Escalate ring

tone volume box if you do not want the

as ringtones.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound

Preferences.

4 Select Manage.

CUSTOMIZING PHONE SETTINGS

YOUR PHONE

5 Do one of the following:

• To record a sound, select New.

• To play a sound, select it with the

5-way .

• To delete a sound, highlight it and

press Backspace .

• To send a sound, highlight it and

select Send.

6 Select Done twice.

TIP

You can also create a new sound by

selecting New in Sound & Alerts Preferences.

Selecting Phone alert tones

You can set various tones for various types of alerts.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound

Preferences. 4 Select the Application pick list and

select Phone Alerts.

CHAPTER

5 Select the Vol um e pick list and select

the volume level.

6 Select the Vibrate pick list and select

when you want your Centro to vibrate for a phone alert.

7 Select an alert tone from the pick list for

each of the following: Voicemail Alert: Plays when you have

new voicemail. Coverage in/out: Plays when you move

into or out of a coverage area.

8 Select Done.

Adjusting the call volume

While a call is in progress, press the Volume button on the side of your Centro to adjust the call volume.

CUSTOMIZING PHONE SETTINGS

YOUR PHONE

Vol ume

Side button

CHAPTER

• To increase the volume, press the upper

half of the Volume button.

• To decrease the volume, press the

lower half of the Vol um e button.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Phone

Display Options.

4 Set any of the following options:

Wallpaper: Sets the wallpaper that

appears on the Main tab in the Phone application. To change the wallpaper, select the thumbnail image and then select an image to use as wallpaper.

Adjusting ringer volume

When a call is not in progress and music is

DID YOU KNOW

background for Agenda View in Calendar. See Customizing display options for your calendar for details.

You can also set the

not playing, press the Vo lu me button on the side of your Centro to adjust the ringer volume, and then press the Side button to confirm your selection.

Customizing the Main tab in the Phone application

Phone Display Options let you customize the appearance and entry mode of the Main tab in the Phone application.

Fade: Adjusts the intensity level of the wallpaper image.

Ty p i n g … : Sets whether typing in the Main tab in the Phone app displays the Dial Pad and enters numbers you want to dial, or whether it displays the Contacts tab and starts a contacts search.

CUSTOMIZING PHONE SETTINGS

YOUR PHONE

TIP

If you select the Typing starts contacts

search option, you can still enter a phone

number from the Main tab in the Phone app. If you start typing digit keys that can be a phone number, the device automatically switches to the Dial Pad and looks for the phone number.

Show Calendar event: Sets whether

the current event from the Calendar

application appears in the Main tab in

the Phone app. When this option is

enabled, you can then select this event

to jump to the Calendar app.

Default View: Sets the tab that appears

when you press Phone .

5 Select OK.

Setting your dialing preferences

Dialing preferences let you assign a prefix to your phone numbers. For example, you can automatically dial a 1 before all 10-digit phone numbers. You can add a different prefix based on the length of the phone number.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Dial

Preferences.

4 Set any of the following options:

Dialing from North America: Formats

phone numbers using North American conventions (XXX-XXX-XXXX).

Always dial +1 in front of the area code: Adds a +1 in front of 10-digit

phone numbers. This option is available only when Dialing from North America is enabled.

To 7 digit numbers: Adds a prefix to 7-digit numbers. For example, enter your own area code to automatically add your area code when you dial local numbers.

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CUSTOMIZING PHONE SETTINGS

YOUR PHONE

CHAPTER

To (6), (5), (4), digit numbers: Adds a

prefix to numbers that are only six, five, or four numerals long. For example, if all the phone numbers in your office have the 408 area code and a 555 exchange, followed by a 4-digit extension, select 4 and enter the prefix 408555. To call a colleague, simply dial your colleague’s 4-digit extension; your Centro automatically dials the rest and makes the call. You can also create contact entries with just the extension number and then dial the number from your Contacts list.

5 Select OK.

Manually selecting the wireless network

When traveling outside the U.S., depending on SIM card setting, you may be able to search for other wireless network services in your current location.

1 Press Phone . 2 Press Menu . 3 From the Options menu, select Select

Network.

Using TTY

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone.

Your Centro is compatible with select TTY devices. You can connect a TTY/TDD machine to your Centro through the headset jack, but you cannot use your headset jack with a headset while this mode is enabled. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.

To use TTY, you may need to make additional arrangements with AT&T. Please contact the AT&T customer service department for more information.

1 Press Phone . 2 Select the Dial Pad tab. 3 Enter #*889 (TTY). 4 Press Send .

4 Select another network, if available. 5 Select OK.

CUSTOMIZING PHONE SETTINGS

YOUR PHONE

5 When a message appears indicating

that TTY is enabled, select OK. To

disable TTY, repeat these steps.

TIP

A red T appears at the top of the Phone

screen to indicate that TTY is enabled.

What are all those icons?

You can monitor the status of several items using icons in the title bar in the Phone application:

AT &T Your phone is on and you are in

an AT&T coverage area. If you are outside a coverage area, “No Service” appears instead. When you turn off your phone, Phone Off appears.

Call forwarding is active. Your phone is on. The bars

display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.

Your phone is on and a GPRS or EDGE network is within range, but you are not actively transmitting data. You can still make and receive calls.

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WHAT ARE ALL THOSE ICONS?

YOUR PHONE

CHAPTER

Your phone is on and a GPRS or EDGE data connection is active. You may not be able to receive calls when you are actively transmitting data. If you make a call, the data transmission is automatically interrupted, and you must manually resume the data connection when you end the call.

You have new voicemail messages. You can select this icon to retrieve your messages.

You have a new alert, such as a Calendar alarm or a new text message. To view the alert, press and hold Center or select the icon. See Viewing and using the alerts.

The Bluetooth wireless technology icon appears in gray when this feature is off, in blue when this feature is on, and in reverse blue when your Centro is

This icon replaces the Bluetooth icon when your Centro is connected to a Bluetooth hands-free device. This icon appears in dark blue when a call is in progress and in light blue when a call is not in progress.

This icon replaces the Bluetooth icon when your Centro is connected to your computer using a dial-up networking (DUN) connection. See Connecting your computer to the Internet through your Centro™.

Your battery is partially drained. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, the Centro beeps (if the Ringer switch is set to Sound On) and the icon changes from red to clear.

communicating with another Bluetooth device.

WHAT ARE ALL THOSE ICONS?

YOUR PHONE

Your battery is being charged. The lightning bolt turns from red to green when the battery is fully charged and your Centro remains connected to the charger.

Your battery is fully charged and your Centro is not connected to the charger.

You have new text or multimedia messages. The number next to the icon indicates the number of unread messages in your Inbox. You can select this icon to retrieve your messages.

You have new email messages. The number next to the icon indicates the number of unread messages in your Inbox. If you set up multiple email accounts on your Centro, this number reflects only the account that you most recently accessed. You can select this icon to retrieve your messages.

You are available for Push to Talk calls. Your Ringer switch is set to Sound On and you automatically hear PTT calls.

Your Ringer switch is set to Sound Off . When a PTT call comes in, you get an alert. You can choose whether to answer or ignore the PTT call.

You can make PTT calls, but you cannot receive them.

You cannot make or receive PTT calls.

You have a pending PTT invitation and have not yet responded.

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WHAT ARE ALL THOSE ICONS?

YOUR PHONE

CHAPTER

KEY TERM

GPRS (General Packet Radio

Service) A mobile connectivity technology that provides persistent data connections. (Additional charges may apply.)

KEY TERM

EDGE (Enhanced Data rate for GSM

Evolution) An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.)

DID YOU KNOW

You can tap the Bluetooth icon to quickly turn Bluetooth wireless features on and off.

TIP

To display the remaining battery power,

tap the battery icon at the top of the screen.

WHAT ARE ALL THOSE ICONS?

CHAPTER

Your email and other messages

You already know how efficient email and messaging are for staying in touch. Now your Palm you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access the AT&T data network. You can send and receive attachments as well. And keep the Messaging app in mind for when you need to send a short text message to a mobile phone number—especially handy when you’re in a meeting that’s running late.

Benefits

• Access email on the go

• Send and receive photos, sound

files, Word and Excel files, and more

Centro™ smart device brings

• Save messages from your

computer to view at a convenient time

In this chapter

Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . 89

The VersaMail

Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

YOUR EMAIL AND OTHER MESSAGES

Which email application should I use?

Your Centro includes two email applications: the VersaMail (called Email in Applications view) and the Xpress Mail application. You can access both personal and work email from Xpress Mail. You can also access web-based email, like Yahoo! Mail or Hotmail, from the web browser on your Centro.

NOTE You must activate data services on

your AT&T account before you can use email on your Centro.

application

KEY TERM

Email provider The service you

use to send and receive email. Your email provider’s name appears between the @ symbol and the dot in your email address. Gmail, for example, is an email provider; so are AOL and Earthlink.

KEY TERM

Email application It’s not an email

provider, but an application on your Centro, that gives you a way to view and manage email. An email application just transfers messages from an account that you have already set up with a provider.

CHAPTER

WHICH EMAIL APPLICATION SHOULD I USE?

YOUR EMAIL AND OTHER MESSAGES

CHAPTER

If you want to…

Access an email account that’s set up on your Mac computer

Check fee-based Internet mail, such as Yahoo! Mail Plus

Access email from an existing account without extra software or account sign-up

Access Contacts on your device to address email messages

Use the AT&T Xpress Mail website to check email from multiple email addresses, from any computer connected to the Internet

Access email from up to three email accounts

Access email from up to eight email accounts

Work with email messages when you’re not connected to the Internet (for example, when you’re on a plane)

Access your corporate directory to address email messages

Sync your email and organizer info with your company’s Exchange server

Then choose this app…

xx x

xx x xx

WHICH EMAIL APPLICATION SHOULD I USE?

YOUR EMAIL AND OTHER MESSAGES

If you want to…

Push your email and organizer information from your company’s Exchange server using Microsoft Exchange ActiveSync

Sync your email with your company’s Domino server

Use the Advanced Encryption Standard (AES) while sending and receiving email

Use Secure Sockets Layer (SSL) while sending and receiving messages

Then choose this app…

CHAPTER

WHICH EMAIL APPLICATION SHOULD I USE?

YOUR EMAIL AND OTHER MESSAGES

CHAPTER

The VersaMail® application

Notes server, or a Microsoft MAPI server.

2 If your email provider is listed in the

following table, skip to Setting up

Before you can use VersaMail, you need to enter your email account settings. If you have multiple email accounts, you must enter settings for each email account.

After you enter your email account settings, see the User Guide for the VersaMail Application on the Getting Started CD for info on sending and receiving messages and customizing your VersaMail settings.

How do I get started? 1 If either of the following is true, read the

User Guide for the VersaMail Application on the Getting Started CD:

• You used the VersaMail application on

your previous Palm OS

device, and you want to transfer those settings to your Centro.

• You plan to use VersaMail to access

an email account on a Microsoft Exchange ActiveSync server, a Lotus

VersaMail to work with common providers.

Adelphia Gmail Airmail.net HughesNet AOL Juno Apple.Mac Mail.com AT&T (mMode

& Worldnet)

Mediacom NetZero

Bell South Qwest

(select areas Cablevision RCN Charter

SBC

(select areas) Comcast Speakeasy CompuServe Sprint Concentric USA.net Covad Verizon DSL Cox

Yahoo! (East,Central, & West)

THE VERSAMAIL

APPLICATION

YOUR EMAIL AND OTHER MESSAGES

3 If your email provider’s name is not

listed, you need to obtain the following info from your system administrator or ISP, and then skip to Setting up VersaMail to work with other providers:

• Mail protocol: POP, IMAP, or Outlook

Mail (EAS)

• Incoming and outgoing mail server

names, such as mail.myisp.com

• Incoming and outgoing mail server

port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP)

• (If necessary) Security settings: APOP,

ESMTP, SSL

Setting up VersaMail to work with common providers

1 Press Applications and select

Email .

2 If this is the first time you are setting up

VersaMail, you are asked if you want to continue with account setup after you open the application. Select Continue and go to step 6.

CHAPTER

3 Press Menu . 4 Select Accounts, and then select

Account Setup.

5 Select New.

6 Enter the email address for your email

account. Your email address includes your username, which usually appears before the @ symbol in your email address.

THE VERSAMAIL

APPLICATION

YOUR EMAIL AND OTHER MESSAGES

CHAPTER

7 In the Password field, enter your email

account password.

8 If the VersaMail application can obtain

your email account settings based on

IMPORTANT Do not select HotSync on

this screen. Doing so may prevent the VersaMail application from working correctly.

your username and password, the Next button changes to Done. Select Done.

NOTE If the Next button does not change

to Done, you need to follow the next procedure, Setting up VersaMail to work with other providers.

TIP

To enter settings for another email

account, open the Accounts menu and select

Account Setup.

3 Press Menu . 4 Select Accounts, and then select

Account Setup.

Setting up VersaMail to work with other providers

1 Press Applications and select

Email .

2 If this is the first time you are setting up

VersaMail, you are asked if you want to continue with account setup after you open the application. Select Continue and go to step 5.

5 Select New.

THE VERSAMAIL

APPLICATION

YOUR EMAIL AND OTHER MESSAGES

6 Enter the email address for your email

account. Your email address includes your username, which usually appears before the @ symbol in your email address.

7 In the Password field, enter your email

account password.

8 Select Next. 9 Select the Mail Type pick list, and then

select POP, IMAP, or Outlook Mail (EAS) (based on the info you received

from your system administrator or ISP).

10 Enter the username you use to access

your email.

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Your username can be either the part of your email address appearing before the @ symbol or your entire email address. Check with your email provider if you are not sure what username to enter.

11 Enter the names of your incoming and

outgoing mail servers.

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TIP

You can also select Advanced to set more

options for incoming and outgoing messages.

13 Select Done.

DID YOU KNOW

Your incoming mail server is also called your POP, IMAP, or Outlook Mail (EAS) server; your outgoing mail server is also called your SMTP server.

DID YOU KNOW

Reset Advanced Settings button. You can select this button to reset your advanced settings to their initial state. This is useful when you want to restore your initial settings but you can’t remember what they were.

Creating and sending messages

Advanced settings include the

1 From the Inbox, select New.

12 Do one of the following:

Finish setup: Select Done to finish the

setup and go to the Inbox of the account you set up, where you can begin getting and sending email.

Test settings (POP and EAS accounts only): Select Test Settings to test

settings for this account. Set additional mail options: If your

system administrator or ISP provided port numbers or security settings, select Advanced, and then enter those

2 Begin entering one of the following for

the addressee:

• Email address

• First name

• Last name

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If you enter address info that matches one or more of your contacts, VersaMail displays the matching contacts. To accept a suggestion, select the correct contact. To send to a different address, keep entering the email address or name.

settings.

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3 Enter the subject and message text.

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To move between fields, press Up or

Down on the 5-way.

4 Select one of the following:

Send: Connects and sends all

messages immediately. If the message cannot be sent for any reason, the message is stored in your Outbox.

Outbox: Puts the message in the Outbox to send later.

Drafts: Saves the message so you can continue working on it at another time.

DID YOU KNOW

attempts to send a message; if it is still not successful, an alert message appears and you must try to manually send the message again.

VersaMail makes up to five

Adding attachments to your messages

You can attach several types of files to your email messages.

TIP

To remove an attachment, select the file in

the Attachments box, and then select

Delete.

Attaching photos and videos 1 Create the message to which you want

to attach the photo or video.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

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3 From the Ty p e pick list, select Photo/

Video.

3 From the Ty p e pick list, select Sounds.

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Ringtones that are copy-protected appear in the Sounds application with a lock icon. You can use these ringtones on your phone, but you cannot send them as attachments.

4 Select the ringtone you want, and then

select Insert.

5 Select Done.

4 On the Select Media screen, select the

Album pick list to go to the album

containing the photo or video you want, and then check the box to the left of the photo or video.

5 Select Done.

TIP

To attach more than one file to a message,

repeat steps 3 and 4.

Attaching Word, Excel, PowerPoint, and PDF files

1 Create the message to which you want

to attach the file.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select

Documents.

4 Select the file you want on the

Attaching ringtones 1 Create the message to which you want

Documents screen.

5 Select Done.

to attach the ringtone.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

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Attaching other types of files 1 Create the message to which you want

to attach the item.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select the type

of file to attach—for example, Address,

Appointment, or Memo/Text.

4 Select the item you want from the list in

the Ty p e box.

5 Select Done.

Receiving and viewing messages 1 From any mailbox, select Get or Get &

Send.

2 From the Inbox, select the message you

want to view.

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A circular arrow in the lower-right corner of the Inbox revolves to indicate background activity, such as downloading messages.

3 If a large incoming message is

truncated, select More .

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When viewing a message, tap the scroll

arrows at the top of the screen to view the

previous or next message.

4 Select Done.

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Replying to or forwarding messages

When you respond to messages, you can select whether to include the original text (see Customizing your email settings

DID YOU KNOW

sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.

The VersaMail application

1 From the Inbox or another folder, open

the message you want to respond to.

2 In Message View, select Reply. Select

1 From any folder, open the message with

the attachment you want to view. Messages with downloaded attachments appear with a paper clip

icon to the left of the message icon.

TIP

If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment is not displayed at the bottom of the message screen. Select More to download and display any attachments. However, if the attachment is larger than the limit set by IT or by the email provider, the attachment is not downloaded.

whether to reply to just the sender or to reply to both the sender and all addressees on the message.

3 Enter your reply. 4 Select Send.

Viewing attachments

There are a number of attachment types you can open with the built-in software on your Centro (for example, Microsoft Word, Excel, PowerPoint, and PDF files; ringtones; and photos).

2 Select the attachment name at the

bottom of the message screen to view it in the default viewer on your Centro.

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You can also select the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type; Save to card to save the attachment to an expansion card; or select Viewer to select the application you want to use to view the attachment.

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Palm Centro AT-T User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Welcome

What’s in the box?

Hardware

Documentation and software

What do I need to get started?

Where to learn more

Setting up

Centro™ Overview

Front view

Back view

Top view

Inserting the SIM card and battery

Charging the battery

Maximizing battery life

Making your first call

Adjusting call volume

Setting up your computer for synchronization

System requirements

Installing the desktop synchronization software

Connecting your Centro to your computer

Where’s my info stored?

Moving around on your Palm®Centro™ smart device

Moving around the screen

Highlighting and selecting items

Highlighting text

Accessing command buttons

Selecting menu items

Selecting options in a pick list

Using the keyboard

Entering lowercase and uppercase letters

Entering numbers, punctuation, and symbols

Entering other symbols and accented characters

Symbols and accented characters

Opening applications

Using the quick buttons

Assigning an application to the Messaging button

Using Applications View

Your phone

Turning your Centro™ smart device on and off

Waking up the screen and turning it off

Turning your phone on and off

Opening the Phone application

Making calls

Dialing by contact name

Voice dialing

Dialing with a speed-dial favorite button

Dialing from a web page or message

Receiving calls

Using voicemail

Voicemail notification

What can I do when I’m on a call?

Ending a call

Switching applications during a call

Saving phone numbers

Making a second call

Receiving a second call (call waiting)

Making a conference call

Forwarding all calls

Forwarding calls under certain conditions

How many minutes have I used?

Entering names and phone numbers

Assigning a caller ID ringtone

Defining favorite buttons

Editing a favorite button

Deleting a favorite button

Using a hands-free device

Using a Bluetooth hands-free device

Customizing advanced settings for your hands-free device

Customizing phone settings

Selecting ringtones

Creating and managing ringtones

Selecting Phone alert tones

Adjusting the call volume

Adjusting ringer volume

Customizing the Main tab in the Phone application