Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the
use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by
third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume
no responsibility for any damage or loss caused by deletion of data as a result of malfunction,
dead battery, or repairs. Be sure to make backup copies of all important data on other media to
protect against data loss.
Patent pending. This product also is licensed under United States patent 6,058,304.
Use of this device requires providing a valid email address, mobile phone number, and related
information for account setup and activation. A data plan is also required. An unlimited usage
data plan is strongly recommended or additional data charges may apply.
Open Source License information
You can view the Open Source License terms on your smartphone. Tap the center of the
gesture area and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap
PDF View and then tap Open Source Information.pdf.
®
is a registered trademark of
As part of Palm’s corporate commitment to be a good steward of the environment, we strive to
use environmentally friendly materials, reduce waste, and develop the highest standards in
electronics recycling.
v. 1.0
You can also view the file on your computer. Connect your smartphone to your computer with
the USB cable. On your smartphone, tap USB Drive. On your computer, locate and
double-click the removable drive named for your phone. To locate the drive, do the following
for your operating system:
• Windows Vista/Windows 7: Open Computer.
• Windows XP: Open My Computer.
• Mac: Open Finder.
• Linux (Ubuntu): The drive is displayed on the desktop.
• Other Linux distribution: The location of the drive may vary by system.
After you open the drive, double-click the file Open Source Information.pdf.
Recycling and disposal
This symbol indicates that Palm products should be recycled and not be disposed of in
unsorted municipal waste. Palm products should be sent to a facility that properly
recycles electrical and electronic equipment. For information on environmental
programs visit palm.com/environment or recyclewirelessphones.com/.
Contents
Chapter 1Basics
6Get to know your smartphone
7Set up your phone
7Turn the phone on/off
9Open applications
10Work with applications
11Enter and save information
12Use the menus
13View and respond to notifications
14Find info on your smartphone
Chapter 2Phone
16Make calls
17Receive calls
17Use voicemail
17What can I do during a call?
18Set up and use a Bluetooth
®
hands-free device
Chapter 3Email and other messages
20Email
21Messaging
Chapter 4Contacts, Calendar, and other personal
information
Chapter 5Photos, videos, and music
30Camera
30Photos
31Videos
31Music
32Amazon MP3
Chapter 6Web and wireless connections
36Wi-Fi
36Web
36Bluetooth
®
wireless technology
Chapter 7Documents
40PDF View
Chapter 8Preferences
42Screen & Lock
42Sounds & Ringtones
Chapter 9Learn More
46While using your phone
26Contacts
28Calendar
Regulatory and Safety Information
Index
Contents3
4Contents
Basics
You’re about to discover the many things about your
®
Palm
XXX smartphone that will help you better
manage your life and have fun, too. As you become
more familiar with your smartphone, you’ll want to
personalize the settings and add applications to make
it uniquely yours.
But first, take the few easy steps in this chapter to set
up your smartphone and get it running. Then learn
about the key features that make moving around on
your smartphone and accessing your information
easy: gestures, menus, search, notifications, and more.
In this chapter
6Get to know your smartphone
7Set up your phone
7Turn the phone on/off
9Open applications
10Work with applications
11Enter and save information
12Use the menus
14Find info on your smartphone
Chapter 1 : Basics5
Get to know your smartphone
FPO
FPO
Front view
TIP Be careful not to scratch, crush, or apply too much pressure on the
touchscreen. Do not store your smartphone in a place where other items might
damage it. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the
phone or its accessories.
Keyboard
1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on
the keys (see Enter alternate keyboard characters), or to move the cursor.
2 Shift: See Enter uppercase letters.
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field.
6 Sym: Press to enter symbols and accented characters that don't appear on the keys.
* Connect the magnetic end of the USB cable to charge your smartphone battery or copy
files. Connect the magnetic end of the 3.5mm headset adapter provided to connect a
3.5mm headset.
6Chapter1:Basics
To u c h s c r e e n
1 Application name: Displays the name of the currently open application. Drag down over
the app name to open the application menu.
2 Launcher: See Open an application in the Launcher.
3 Connection icons: Show the status of wireless service connections and battery strength.
Drag down over the icons to open the connection menu.
4 Page indicators: Show how many Launcher pages are to the right or the left of the
FPO
FPO
currently displayed page. Swipe left or right on the screen to see other pages.
5 Page name: Tap and hold to change the name.
6 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap
the bottom of the screen to view notification details.
Back view
To p v ie w
The back cover of your XXX smartphone is compatible with the
To u c h s t o n e
TM
charging dock (sold separately).
1 SIM card slot
2 Lanyard loop
Set up your phone
Verify your profile
After you finish setup, look for an email on your computer at the address you
used for your Palm profile. If you don’t see the confirmation email in your
Inbox, check your spam mail folder in your desktop email program. Click the
link in the email to do the following:
• Verif y you r Palm profi le.
• Follow a link to learn about getting data like contacts and appointments
onto your smartphone from your desktop organizer software.
1 Camera lens
2 Speaker
Turn the phone on/off
Your XXX smartphone’s screen can be turned on and off separately from its
wireless services (which are the Phone app, Wi-Fi app, and
Bluetooth
®
app). This means you can wake up the screen to use just the
Chapter 1 : Basics7
organizer features of your device (Calendar, Contacts, Tasks, Memos, and so
FPO
on) without turning on the phone and other wireless features. Also, when
the screen is turned off, the phone can be on and ready for you to receive
phone calls or messages.
Turn the screen on/off
To save power, the screen dims automatically after a period of inactivity,
then turns off. You can be on a call when the screen dims and turns off—this
does not affect the call. To brighten the screen after it dims, tap the screen.
TIP You can set how long the screen stays on during a period of inactivity.
Turn the screen on and leave the wireless services turned off when you want
to use only the organizer features, for example, when you’re on a plane and
you must turn off all wireless services, but you want to look at your calendar.
To turn the screen on, do one of the following:
• Press power . Drag up to unlock the screen.
* Power
• Slide out the keyboard.
TIP You can also unlock the screen by dragging up from the gesture area across
the onscreen lock icon.
Turn wireless services off (airplane mode)
Airplane mode turns off your phone as well as the Bluetooth® wireless
technology and Wi-Fi features. Use airplane mode when you are on a plane
or anywhere else you need to turn off all wireless services. You can’t browse
the web, but you can still use apps like Calendar, Contacts, Photos, Music,
Doc View, and PDF View.
Do one of the following:
• Tap the upper-right corner of any screen to open the connection menu.
Ta p Turn on Airplane Mode.
• Press and hold power and tap Airplane Mode.
When your phone is in airplane mode, the airplane mode icon appears
at the top of every screen, and Airplane Mode appears in the upper-left
corner of the screen in the Launcher, Card view, and Phone. Your phone is
not connected to any mobile network.
TIP When your phone is in airplane mode, you can turn the Wi-Fi and Bluetooth
features on individually. To turn your phone back on, you must turn airplane mode
off.
To turn the screen off, press power .
8Chapter1:Basics
Turn wireless services on
2In Card View, tap .
When you turn on your phone, it automatically connects to your mobile
network so that you can make and receive phone calls and use other
wireless services (if supported by the local network).
If airplane mode is turned on, you need to turn it off before you can connect
to your mobile network. Tap the upper-right corner of any screen to open
the connection menu. Tap Tu r n o ff A ir p la n e M o de .
When your phone locates a signal, your wireless service provider name
appears in the upper-left of the screen in the Launcher, Card view, and
Phone, and the signal-strength icon appears at the top of the screen.
When you are inside a coverage area, the bars of the signal-strength
icon are filled in according to the strength of the signal. If you're outside a
coverage area, the bars in the signal-strength icon appear dimmed with
an X.
Open applications
You can have as many applications open at one time as you like, limited only
by the amount of memory available on your smartphone at the time.
3To find the app you want, swipe up or down to see all the icons on a
page. To see other pages, swipe right or left on the screen, or tap the
arrows in the upper-left and upper-right corner of the screen.
4Tap the application icon.
To close the Launcher, do one of the following:
• Tap the center of the gesture area.
• Tap .
• Make the up gesture: Flick up from the gesture area to the screen.
Open an application in Quick Launch
Quick Launch is the bar of five icons you can access from any app. Quick
Launch always appears at the bottom of Card view.
You can customize Quick Launch to contain the icons for apps you use most
often. To open an application from Quick Launch, just tap the icon.
Quick Launch can display no more than five icons. By default it displays,
from left to right, Phone, Contacts, Email, Calendar, and the Launcher. You
can change the order of icons (except the Launcher icon) in Quick Launch,
or swap in whatever applications you like.
Open an application in the Launcher
The Launcher displays all your applications. The Launcher includes multiple
pages, which you can organize to group apps the way you want.
1If you’re in an app, tap the center of the gesture area to display Card
view.
NOTE If you have a notification or the dashboard is open , you need to dismiss
them to access Quick Launch.
Make the following gesture to display Quick Launch and open one of its
applications.
Chapter 1 : Basics9
1Drag up slowly from the gesture area to the screen.
Display all open applications (Card view)
NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from
the gesture area to the screen that displays Card view.
2Move your finger to the application icon. When you see the app name
appear, lift your finger. The application opens.
Open an application Universal Search
1Tap the center of the gesture area to open Card view.
2Begin typing the name of the application or one of its keywords.
3When the application icon appears in the search results, tap it.
Work with applications
Go up one level in an app (back gesture)
Card view displays open applications as small cards so that you can easily
scroll through them and drag them to change their order.
When an application fills the screen and you want to go to Card view, do
one of the following:
• Tap the center of the gesture area.
• Make the up gesture: Flick up from the gesture area to the screen.
Move among open applications
1In Card view, swipe left or right on the screen to see other open apps.
2Tap a card to maximize the application.
TIP You can also maximize the center card in Card view by flicking down from the
screen to the gesture area.
TIP You can set a preference to move among open apps without first going to
Card view.
The back gesture takes you up one level from a detailed level to a more
general view of the application you're working in. For example, when you
finish reading an email message, make the back gesture to close the
message and return to your list of messages. Or when you finish writing a
memo, make the back gesture to close and save the memo and return to the
display of all your memos. When you make the back gesture in an
application and that's the only screen of that app that's open, you minimize
the app and go back to Card view.
To make the back gesture, swipe right to left anywhere in the gesture area.
10Chapter 1 : Basics
Close an application
• In Card view, throw the card off the top of the screen.
Enter and save information
Use the keyboard
1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on
the keys, or to move the cursor .
2 Shift: See Enter uppercase letters.
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field.
6 Sym: See Enter characters from the symbols table.
Enter alternate keyboard characters
Numbers, punctuation, and symbols appear above the letters on the keys. To
enter these characters, do one of the following:
• Press Option and press the key for the character. The alternate
character symbol appears. You don’t need to hold down Option while
pressing the second key.
• Enter a series of alternate characters: Press Option twice to turn on
Option Lock. The Option Lock symbol appears.
• Turn off Option Lock: Press Option .
Enter passwords
You can see each character of a password only as you enter it, so be careful.
Be sure Caps Lock and Option lock are off unless you need them. For
information on how to enter characters, see Enter uppercase letters and
Enter alternate keyboard characters.
Enter characters from the symbols table
You can enter symbols and accented characters that don't appear on the
keys by using the symbols table. See Symbols and accented characters for a
list of the available symbols and accented characters.
Enter uppercase letters
By default, the first letter of each sentence or field is capitalized and the
remaining text you enter is lowercase. To enter other uppercase letters, do
one of the following:
• Press Shift and press the letter key. The Shift symbol appears. You
don’t need to hold down Shift while you press the letter key.
• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol
appears.
• Tu r n of f C ap s L oc k: Pr es s .
1Press Sym to display the symbols table.
2Narrow the list by pressing the key that corresponds to the character
you want. For example, to enter an é, press e. See the table below for a
list of corresponding characters.
Chapter 1 : Basics11
TIP The symbols and accented characters are grouped according to their
similarity to the corresponding key. In some cases, the symbol is related to the
alternate character on the key, not the letter. For example, to type a € or other
currency symbol, press Sym + h. Why? Because the alternate character on the H
key is $.
2Tap the list item you want.
Save information
TIP If you press the wrong key, press Backspace to return to the full list of
symbols and accented characters. You can then press another key.
3Scroll to find the character you want.
4Tap the character to insert it.
Enter information in a field
You can enter information in a field by typing or by pasting previously
copied information. The auto-correct feature works with all text fields.
To accept the information you entered, do one of the following:
• Tap outside the field.
• Press Enter . If a screen contains multiple fields, pressing Enter accepts
the information you just entered and moves the cursor to the next field.
• When you are done entering information on the screen containing the
field, make the back gesture to accept the information and back out of the
screen.
• On most screens, your information is saved automatically. Just make the
back gesture to close the screen, and your info is saved at the same time.
• Your info is also saved if you minimize an app screen to a card and throw
the card off the top of the screen to close the app.
• On screens with a Done button, tap Done to save your information.
Use the menus
Most applications have an application menu hidden in the upper-left corner,
which provides access to additional features. There is also a connection
menu hidden in the upper-right corner, which provides access to wireless
services.
Some applications have additional menus. For example, in Photos, tap an
open picture and tap to display a menu of tasks you can do with the
picture.
To get the most out of your phone, it’s a good idea to familiarize yourself
with the additional features available through the menus in various
applications.
Select items in a list
Lists enable you to select from a range of options. Lists are different from
menus, which give you access to additional features.
Lists are hidden until you tap the currently displayed option for that list.
1Tap the currently displayed option to open the list. For example, when
creating a new event in Calendar, tap 15 minutes before to display the
list of reminder options.
12Chapter 1 : Basics
Open the application menu
The application menu contains items for the application you are working in,
such as Cut and Copy, Preferences, Help, and other application-specific
menu items. Help is available on the app menu of every application.
1In an app, do one of the following:
• Drag down from the upper-left corner of the phone (above the
screen) onto the screen.
• Tap the application name in the upper-left corner of the screen.
View and respond to notifications
Respond to a notification
2Tap a menu item to open it. If a menu item displays a right-pointing
arrow , tap the item to display the submenu for that item—for
example, tap the Edit menu item to open a submenu containing Cut,
Copy, and Paste items. If you see a downward-pointing arrow at
the bottom of the menu, scroll down to see additional menu items.
3To close the menu without selecting an item, repeat one of the options
in step 1.
Open the connection menu
The connection menu lets you manage wireless services—the phone,
Bluetooth
1Do one of the following:
®
wireless technology, and Wi-Fi.
DIDYOUKNOW? The connection menu also displays the current day and date
and the battery charge level.
• Drag down from the upper-right corner of the phone (above the
screen) onto the screen.
• Tap the upper-right corner of the screen.
Notifications show up at the bottom of the screen to notify you of new
voicemail and messages, upcoming appointments, missed calls, application
updates, and more. By default, if a notification arrives when the screen is off,
the gesture area light pulses. You can turn this feature off.
Do one of the following:
• Tap the notification to act on it.
• For some types of notifications, throw the notification off the side of the
screen to dismiss it.
View all your notifications
For most types of notifications, if you do not tap a notification after a few
seconds, it becomes an icon in the lower-right portion of the screen.
1Tap anywhere on the bottom of the screen to display your
notifications.
2Tap a notification to act on it. If the notification has a number next to it,
the number indicates how many items are included in the
notification—how many voicemail or email messages you have, and so
on.
2Tap a menu item to turn that wireless feature on or to display a list of
menu items for that feature. If you see a downward-pointing arrow
at the bottom of the menu, scroll down to see additional menu items.
3To close the menu without selecting an item, repeat one of the options
in step 1.
Some notifications enable you to perform multiple actions. For example, on
a calendar notification, tap the calendar icon to open Calendar in Day view
with the event displayed, or tap the event name to open the event details
screen.
Chapter 1 : Basics13
Find info on your smartphone
You can search for contacts and applications on your phone.
1Open Card view or the Launcher.
2Begin typing the search term. As you type, your smartphone displays
the following items whose name matches the characters you entered.
As you continue typing, the search results narrow.
• Applications, including apps you have downloaded from App
Catalog
• Contacts
3Do one of the following:
• To open an application: Tap the application.
• To look up or get in touch with someone: Tap a contact name to
open the person’s contact information. Tap a phone number to dial
it, an email address to send a message, and so on. If only the contact
name is displayed, tap the name to display ways to get in touch. You
can also tap Add Reminder to add a reminder message to the
contact.
• To search your company's Global Address List (GAL) for a contact:
Ta p Global Address Lookup.
14Chapter 1 : Basics
Phone
Yo u r Pa lm® XXX smartphone enables you to
effectively manage multiple calls. You can answer a
second call, swap between calls, and set up a six-way
conference call. You can also work with other
applications while on a call. Your Palm
®
XXX
smartphone helps you to do all these tasks with ease.
In this chapter
16Make calls
17Receive calls
17Use voicemail
17What can I do during a call?
18Set up and use a Bluetooth
®
hands-free device
Chapter 2 : Phone15
Make calls
For information on turning the smartphone off and back on, see Tu r n t he
phone on/off.
2When you finish entering the number, tap it to dial.
TIP If you turn off the preference to show contact matches in the dial pad, this
changes how you dial using the keyboard in the Phone application. In Phone, after
you enter the number with the keyboard, tap the onscreen dial icon to dial.
Dial using the onscreen dial pad
The onscreen dial pad is useful when you need to dial numbers that are
expressed as letters and when you need large, brightly lit numbers that you
can tap.
1OpenPhone .
2Tap the dial pad numbers to enter the number.
3Tap to di a l.
Dial by contact name using Universal Search
1Display Card view or open the Launcher.
2Begin typing the contact first or last name, or initials.
3Tap one of the contact’s phone numbers to dial it. If only the contact
name appears, tap the name to display the phone numbers for that
contact, and tap the number.
Dial using a speed dial
See Assign a speed dial to a contact for instructions on creating a speed dial.
• In the Launcher, Card view, or Phone, press and hold the speed-dial key
you assigned to the number.
Dial by contact name in the Phone application
See How do I add names and other info into Contacts? for instructions on
adding contacts to your smartphone. You can also look up and dial contacts
using Universal Search.
1OpenPhone .
2Using the keyboard, enter a name or initials until the contact you want
appears.
3Tap the number.
Redial the last number dialed
Dial using the keyboard
1In the Launcher, Card view, or Phone, use the keyboard to enter the
number. You do not need to press Option to enter numbers, *,
or #.
16Chapter 2 : Phone
1OpenPhone .
2Tap . When the contact name or number appears at the top of the
screen, tap again to dial.
Receive calls
Use voicemail
If you want to answer calls, your phone must be on. This is different from
having only the screen turned on. When your phone is off, your calls go to
voicemail.
You can pick the ringtone for incoming calls. You can set a ringtone for
individual contacts as well.
Answer a call
Do one of the following:
• If the screen is on when the smartphone starts ringing, tap .
• If the screen is off, drag up to unlock the screen and answer the call.
• If a headset is attached, press the headset button.
NOTE To use a wired headset with your smartphone, connect the magnetic end
of the 3.5mm headset adapter to the charger/connector on the right side of the
smartphone, and then attach a 3.5mm headset to the adapter.
Set up voicemail
1In the Launcher, Card view, or Phone, press and hold 1 . When the
search results screen appears, continue holding 1 until the Phone
application appears.
2Follow the voice prompts to set up your voicemail.
Listen to voicemail messages
1Do one of the following:
• In the Launcher, Card view, or Phone, press and hold 1 .
• OpenPhone . Then tap .
• OpenPhone . Then tap and hold 1 onscreen.
2Follow the voice prompts to listen to your messages.
What can I do during a call?
Ignore a call
To send a call immediately to voicemail, do one of the following:
• Ta p .
• Press power twice.
To reply to a caller who is in your Contacts list after you ignore a call, tap the
ignored call notification. This opens the caller’s contact entry, where you can
select a reply method. To reply to a caller who is not in your Contacts list, go
to your call history.
Manage a call
Do any of the following:
• Put the call on speakerphone: Tap .
• Mute the microphone so you can’t be heard: Tap .
TIP You don’t need an on-hold button to put a call on hold. Just tap the mute icon
to mute your end of the line.
Chapter 2 : Phone17
• Open the dial pad to enter numbers for navigating phone trees,
responding to prompts, and so on: Tap .
• Add a call: See Make a second call.
• Adjust call volume: Press Vol um e.
End a call
• Ta p .
• If a headset is attached, press the headset button.
Set up and use a Bluetooth® hands-free device
4To use a Bluetooth device with your smartphone, follow the
instructions that came with the Bluetooth device.
5To switch to another Bluetooth device while on a call: Tap and tap
the new device name. You can also tap Handset or Speaker to use
your smartphone without the headset.
Your smartphone is compatible with many headsets and car kits (sold
®
separately) enabled with Bluetooth
wireless technology version 2.1, with
EDR and Stereo (with AVRCP media controls).
After you set up a connection with a Bluetooth headset or hands-free car kit,
you can communicate using that device whenever it is within range and the
Bluetooth feature on your smartphone is turned on. The range varies greatly,
depending on environmental factors. The maximum is about 30 feet (10
meters).
NOTE You can use a stereo (A2DP-enabled) Bluetooth headset or speakers to
listen to music files on your smartphone. You cannot, however, use a mono
Bluetooth headset to listen to music files.
1OpenBluetooth .
2If the Bluetooth setting at the top of the screen is off, tap Off to switch
the Bluetooth feature from Off to On.
3Ta p Add device and tap the device name.
18Chapter 2 : Phone
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