This product also is licensed under United States patent 6,058,304.
This product is protected by certain intellectual property rights of
Microsoft Corporation. Use or distribution of s uch technology outside
of this product is prohibited without a lice nse from Microsoft or an
authorized Microsoft subsidiary.
Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Palm take back and recycling program
As part of Palm's corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices, Treo
smartphones, and mobile companions out of landfills by evaluating
them for possible reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit palm.com/recycle
about how you can help reduce electronic waste.
Tr e o™ 755P smartphone! In one
compact and indispensable device, you
now have all of the following:
• An advanced mobile smartphone
• Mobile email (corporate and personal)
• High-speed Internet connection and
data transfer with NationalAccess and
BroadbandAccess support
• Palm OS
KEY TERM
Calendar, Contacts, Tasks, and Memos
applications are collectively referred to as
organizer or PIM (personal information
manager) applications.
• Expansion capability (mini-SD)
• A 1.3-megapixel digital camera (camera
version only)
®
organizer applications
Organizer applications: The
DID YOU KNOW
business-to-business sales channel offers a
Treo 755
you purchased your smartphone from this
channel, check the package to see if your
smartphone includes a camera.
• Text and multimedia messaging
• A media player
• Productivity software
?
The Verizon Wireless
P smartphone without a camera. If
This guide helps you set up your Treo
smartphone and learn to use it.
NOTE Phone and text messaging services
require a service contract with Verizon
Wireless. Web, email, and multimedia
messaging services require a service
contract and high-speed data service from
Verizon Wireless. Data speeds vary based
on network availability and capacity.
WELCOME
7
What’s in the box?
What do I need to
You should have received all the following
items in the Treo smartphone box:
Hardware
• Treo smartphone
• Rechargeable battery
• AC charger
• USB sync cable
• Stereo headset
Documentation and software
• Read This First setup poster
• Quick Reference
• Palm Software Installation CD, which
includes the following:
®
• Palm
Desktop software
• Links to bonus software for your
smartphone
• User Guide (this guide)
• Palm warranty
• Software license agreement
get started?
As you work through the instructions in this
guide, you’ll need all the items that came in
the Treo 755
in the box? ), as well as the following:
• An activated account with Verizon
Wireless
• A location with wireless coverage for
your smartphone
• An electrical outlet
• The computer with which you want to
synchronize your personal information
• The Palm Software Installation CD
included in the box
P smartphone box (see What’s
8
WELCOME
Where to learn more
For a quick introduction
Quick Tour:
smartphone’s features. You can open it
any time. Press
select
Interactive User Guide:
how to move around on your smartphone, set
up features (such as voicemail and email), and
perform common tasks. To view this guide,
go to www.verizonwireless.com/multimedia/
mim/palm treo755p.
While using your Treo™ smartphone
On-device User Guide:
version of this guide, available right on your
smartphone. To open the on-device guide,
press
User Guide
Tips:
tips for getting the most out of your
smartphone. Some tips are available from a
menu: open an application, press
select
Introduces you to many of your
Applications
Quick Tour
Applications
, select the
Many of the built-in applications include
Options
.
Support
.
, and then select
, and then
Walks you through
A specially formatted
, select
My Treo
tab, and then select
Menu
Tips
. Other
tips are available by selecting a
in the upper-right corner of a dialog box.
Online support from Palm:
downloads, troubleshooting, and support
information, go to
www.palm.com/treo755pverizon-support
If you need more information
Windows Vista™ users:
using your smartphone and desktop software
with Windows Vista, visit www.palm.com/
windowsvista.
Books:
Many books on Palm OS® devices are
available in local or online book retailers (look
in the computers section), or visit
www.palm.com/mypalm/755pverizon
Online forums:
user discussion groups to swap information
and learn about topics you may find nowhere
else. For details, visit www.palm.com/
mypalm/755pverizon.
Customer service from Verizon Wireless:
questions about your mobile account or
features, contact Verizon Wireless technical
support at 800-922-0204 or Verizon Wireless
,
customer service and billing at 800-256-4646.
Consult online Treo device
Tips
For up-to-date
For information on
icon
.
.
For
WELCOME
9
10
WELCOME
CHAPTER
Setting up
You’re about to discover the many things about your
®
Palm
Tr eo™ 755P smartphone that will help you better
manage your life and have fun, too.
As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, take these few easy steps to set up.
Protect your screen. Be careful to store
your smartphone away from items that might
scratch or crush the screen. Visit
www.palm.com/mypalm/755pverizon
carrying cases and other useful accessories.
to find
DID YOU KNOW
only when the light is on.
DID YOU KNOW
is on, you can press and hold the Side button
to open an application of your choice; see
Reassigning buttons
?
The indicator light is visible
?
When your smartphone screen
for details.
CHAPTER
®
PALM
TREO™ 755P SMARTPHONE OVERVIEW
13
1
Camera lens
(camera
version only)
Battery door release
Speaker
Self-portrait
mirror (camera
version only)
Multi-connector
Headset jack
Microphone
Stylus
Infrared
(IR) port
Mini-expansion
card slot
SETTING UP
CHAPTER
Back view
IMPORTANT The Treo smartphone
speaker includes a large magnet, so be
sure to keep your smartphone away from
credit cards or other items that could be
demagnetized.
®
PALM
14
TREO™ 755P SMARTPHONE OVERVIEW
SETTING UP
Ringer switch
Sound Off
Sound On
Battery door
release
1
Top view
DID YOU KNOW
sounds, including music, at once; you don’t
need to hunt for “off” or “mute” settings in
individual applications.
?
The Ringer switch silences all
Installing the battery
1 Press the battery door release, and
slide the battery door downward to
remove it from your smartphone.
2 Align the metal contacts on the battery
with the contacts inside the battery
compartment.
3 Insert the battery into the compartment
at a 45-degree angle, and then press it
into place.
CHAPTER
INSTALLING THE BATTERY
15
1
Battery
contacts
Smartphone
contacts
SETTING UP
CHAPTER
TIP
If your smartphone does not turn on, you
need to connect it to the AC charger. If it still
does not turn on after you connect the AC
charger, then do a soft reset. See Performing
a soft reset.
Charging the battery
The battery comes with a sufficient charge
to complete the setup process and activate
4 Slide the battery door onto the back of
the smartphone until it clicks into place.
5 When the language selection screen
appears, select the language you want
to use.
IMPORTANT You must select the same
language on your smartphone and desktop
software.
6 Follow the onscreen instructions to set
up your smartphone.
your phone. After activation, we
recommend charging your smartphone for
3.5 hours (or until the indicator light is solid
green) to give it a full charge. See
Maximizing battery life
for tips on
maximizing the life of your smartphone’s
battery.
TIP
To avoid draining the battery, charge your
smartphone every day, especially if you use
your phone often.
DID YOU KNOW
fully drained, your info is still stored safely on
your smartphone until you recharge the
battery or connect your smartphone to a
power source.
?
If your battery ever becomes
CHARGING THE BATTERY
16
SETTING UP
Indicator light
1
1 Plug the AC charger into a wall outlet.
2 Connect the charger cable to the
bottom of the smartphone. Make sure
the arrow on the connector is facing up,
toward the screen.
DID YOU KNOW
smartphone by connecting it to your computer
with the sync cable. You can do this with or
without using the charger cable (see
Connecting your Treo smartphone to your
computer).
Keep in mind that it takes longer to charge the
battery using the sync cable, and if your laptop
isn’t plugged into a power source, it can drain
the laptop’s battery.
?
You can also charge your
3 To confirm that your smartphone is
charging, check the indicator light on
your smartphone.
• Solid red indicates that your
smartphone is charging.
• Solid green indicates that your
smartphone is fully charged.
TIP
If the battery is fully drained, it may take a
few moments for the indicator light to turn on
when you begin charging.
TIP
If the indicator light doesn’t turn on when
you connect your smartphone to the AC
charger, double-check the cable connection
and the electrical outlet to which it is
connected.
CHAPTER
CHARGING THE BATTERY
17
1
Battery icon
SETTING UP
CHAPTER
When your smartphone is on (see Turning
your phone on and off), the onscreen
battery icon displays the charging status:
A red lightning bolt indicates that
the battery is connected to a wall
outlet and is charging.
A green lightning bolt indicates
that the battery is connected to a
wall outlet and is fully charged.
A partial battery without a
lightning bolt indicates that the
battery is not connected to a wall
outlet and it has some power.
Maximizing battery
life
An almost empty battery that is
red at the bottom indicates that
you need to charge the battery
immediately.
Battery life depends on how you use your
smartphone. You can maximize the life of
your battery by following a few easy
guidelines:
TIP
To see exactly how much power is left in
your battery, tap the onscreen battery icon.
DID YOU KNOW
a spare for long airplane trips or periods of
heavy use. To purchase batteries that are
compatible with your smartphone, go to
www.palm.com/mypalm/755pverizon
?
You can buy an extra battery as
.
MAXIMIZING BATTERY LIFE
18
SETTING UP
1
• Charge your smartphone whenever
you’re at your desk, or charge it
overnight. The Li-ion battery has a much
longer useful life when it is topped off
frequently, versus charging it after it is
fully drained.
• Your smartphone’s wireless features
(phone, email, messaging, and web)
and media features (camera, media
players, eBooks, and games) consume
more power than its organizer features.
If you spend a lot of time using the
wireless and media features, keep an
eye on the battery icon and charge
when necessary.
• If you don’t plan to use the wireless
features on your smartphone for a
while, turn off your phone (see Turning
your phone on and off) and let all calls
be picked up by voicemail.
• As with any mobile phone, if you are in
an area with no wireless coverage, your
smartphone searches for a signal, which
consumes power. If you cannot move to
an area of better coverage, temporarily
turn off your phone. While your phone is
off, you can continue to use your
smartphone’s nonwireless features.
• Turn down the screen brightness (see
Adjusting the brightness
• Decrease the settings in Power
).
Preferences and turn off Beam Receive
(see Optimizing power settings
• Turn off the Bluetooth
®
).
feature if you’re
not using it. See Connecting to a
Bluetooth® hands-free device.
Making your first call
BEFORE YOU BEGIN If Phone Off
appears in the title bar, you need to turn on
your phone (see Turning your phone on and
off). If No Service appears in the title bar,
you are outside a wireless coverage area. If
you believe you are in a wireless coverage
area and this problem persists, contact
Verizon Wireless for assistance:
• Verizon Wireless technical support:
800-922-0204
• Verizon Wireless customer service and
billing: 800-256-4646
CHAPTER
MAKING YOUR FIRST CALL
19
1
SETTING UP
CHAPTER
1 Press Phone .
2 If prompted, press Center to turn
off Keyguard (see Locking your keyboard
(Keyguard) for more info).
3
If you haven’t already activated your phone,
follow these steps before continuing:
•
Tap the onscreen Dial Pad to enter
• Press Send to dial.
• When prompted, press 1 (this number
appears on the E letter key) to
program your phone. A service
provisioning message appears on
your smartphone screen.
• Wait a few minutes until you see the
Programming Successful! message,
*228
.
5 Press Send to dial.
6 After you finish the call, press Power/
End to end the call.
TIP
You can also dial phone numbers with the
number pad on the keyboard. See Dialing
using the keyboard for details.
and then tap the onscreen OK button.
If the Ringer switch is set to Sound On , you hear three tones when
programming is successful.
•
Press
Power /E nd
to end the call.
4 Tap the onscreen Dial Pad to enter the
number you want to call.
Adjusting call volume
While a call is in progress, press the
Vo lu me button on the side of your
smartphone to adjust the call volume.
• To increase the volume, press the upper
half of the Volu me button.
• To decrease the volume, press the
lower half of the Vol um e button.
MAKING YOUR FIRST CALL
20
SETTING UP
Volume button
Look here for
your phone
number
1
What’s my phone number?
1 Make sure your phone is on (see
Turning your phone on and off
).
2 Press Phone .
3 Press Menu .
4 Select Options, and then select Phone
Info.
TIP
If your phone number doesn’t appear in
Phone Info, turn your phone off and on again
before you recheck Phone Info. If your phone
number still doesn’t appear, contact Verizon
Wireless to confirm that your phone has been
activated.
Setting up your
computer
You need to install the desktop software
and connect the sync cable so that you can
synchronize the info on your computer and
the info on your smartphone. You can use
either Palm
or Microsoft Outlook
separately) as your desktop software.
Synchronization means you can enter or
change info on your smartphone or on your
computer and then sync to automatically
update the info in both places. There’s no
need to enter the info twice. We strongly
recommend that you sync your
smartphone with your computer frequently
to keep your info up-to-date (and backed
up) in both locations.
®
Desktop software (included)
®
for Windows (sold
CHAPTER
SETTING UP YOUR COMPUTER
21
1
SETTING UP
CHAPTER
System requirements
Your computer should meet the following
minimum system profiles:
• Windows 2000, XP Service Pack 2, or
Media Center Edition 2005
• 32MB of available memory (RAM)
• 170MB of free hard disk space
• CD drive
• Available USB port
• Mac OS X version 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
• CD drive
• Available USB port
Windows XP users: To sync your info, you
must install Palm Desktop software from
the Palm Software Installation CD that
came with your smartphone—even if you
sync with Outlook (sold separately) or
another third-party application.
Windows Vista users: Before inserting
the Palm Software Installation CD, go to
www.palm.com/windowsvista
where you’ll
find instructions and information about
using your smartphone and desktop
software with Windows Vista.
Upgrading from another Palm OS
NOTE If you are setting up your first Palm
®
device
OS device, skip ahead to Connecting your
Treo smartphone to your computer.
You can transfer all compatible applications
and information from your previous Palm
®
OS
device to your new Treo 755P
smartphone. This includes your calendar
events, contacts, memos, and tasks, as
well as your application settings and any
compatible third-party applications
and files.
When you install the desktop software
from the Palm Software Installation CD,
some third-party applications may be
quarantined because they are not
compatible with the Palm OS software
version 5.4.9 on your new Treo
smartphone. Quarantined files are not
installed on your smartphone, nor are they
deleted; these files are placed in a new
folder on your computer: C:\Program
Files\Palm\device name\PalmOS5
Incompatible Apps. (On some systems
SETTING UP YOUR COMPUTER
22
SETTING UP
1
Palm may be replaced with palmOne or
Handspring.)
TIP
If you have third-party applications on the
device you are upgrading from, you may want
to review the info in Upgrading
of apps you do not want to try to install on
your new device. The info in Upgrading
useful if you run into other problems during
the upgrade process.
TIP
Some third-party utilities allow you to back
up your old device’s information onto an
expansion card and then transfer the info to
your Treo 755
recommend this method because any
incompatible applications are also transferred
to your smartphone.
P smartphone. We do not
that lists kinds
is also
1 Calculate how much space your apps
and info occupy on your previous Palm
OS device:
• From Applications View, open the
menus.
• Select Info on the App menu.
• At the bottom of the screen, select
Size.
• Look at the numbers on the Free
Space line and subtract the number
on the left from the number on the
right to calculate the space used. For
example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this
device.
2 If the space occupied on your previous
device is 60MB or less, then go to step
3. If the space occupied is greater than
60MB, then do any of the following to
reduce the storage space you’re using
before you go to the next step:
• Delete any third-party applications
that you no longer use.
• Move large files, such as eBooks and
images, to an expansion card.
CHAPTER
SETTING UP YOUR COMPUTER
23
1
SETTING UP
CHAPTER
• Move third-party applications to an
expansion card.
• Purge old info in applications such as
Calendar (Date Book), Tasks (To Do),
and email. Refer to the
documentation that came with your
previous device for instructions on
these items.
3 Synchronize your previous device with
your previous desktop software to back
up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software
Installation CD (see Installing the
desktop synchronization software).
IMPORTANT Do not synchronize your new
Treo 755
P smartphone with any previous
versions of Palm Desktop software.
5 During the installation process, sync
your new Treo smartphone with your
new desktop software as instructed.
When prompted, do the following:
• Connect your new smartphone to
your computer (see Connecting your
Treo smartphone to your computer).
• Indicate whether you want to sync
only the info in your PIM apps
(Calendar, Contacts, Memos, and
Tasks) or all info and apps (excluding
apps known to be incompatible).
• Select a device name for your new
smartphone; be sure to select the
same name that you used for your old
device. (This is the name that appears
in the User list in Palm Desktop
software.)
MAC ONLY If you have pictures on your
previous device, copy them from your
previous device to an expansion card or
beam them to your new Treo 755
P
smartphone.
6 If you plan to continue using your
previous device, perform a hard reset to
remove its associated device name.
(See the documentation that came with
your previous device for instructions on
performing a hard reset.) Each device
you synchronize with your computer
must have a unique name. The next
time you synchronize your previous
device with your computer, be sure to
assign it a new name.
SETTING UP YOUR COMPUTER
24
SETTING UP
1
If any third-party applications are
quarantined during the installation, do not
manually install them. Contact the
third-party developer for software updates
and info about compatibility with your Treo
755
P smartphone.
Installing the desktop synchronization
software
IMPORTANT Even if you already own a
Palm OS device and have installed a
previous version of the desktop software,
you must install the software from the
Palm Software Installation CD that came
with your Treo 755
BEFORE YOU BEGIN If you are installing
P smartphone.
on a computer at work, make sure your
computer is configured to let you install
new software. Contact your company’s
IT department for help.
TIP
If you want to sync info with applications
other than Palm Desktop or Microsoft
Outlook, you need to purchase additional
third-party sync software. This sync software
is sometimes called a conduit.
1 Close any apps that are running on your
computer, including those that are
minimized. Your computer needs all its
resources to install the software.
2 Insert the Palm Software Installation CD
into the CD drive on your computer.
3 If you are installing on a Mac,
double-click the CD icon on the desktop,
and then double-click the
PalmSoftware.pkg icon.
4 When the installation wizard opens,
follow the onscreen instructions. Please
note these important points about the
installation process:
• When the language selection screen
appears, click the same language you
selected on your smartphone.
CHAPTER
SETTING UP YOUR COMPUTER
25
1
Sync
cable
Sync
button
SETTING UP
CHAPTER
• You can choose which desktop
software you want to use for
synchronization: Palm Desktop
software or Microsoft Outlook.
TIP
To download a trial version of Microsoft
Outlook and learn about discount offers go to:
www.palm.com/mypalm/755pverizon-bonus
NOTE If you use Microsoft Outlook as your
.
desktop email application, select Microsoft
Outlook as your desktop synchronization
software. If you select Microsoft Outlook,
Palm Desktop software still installs on your
computer. When you enter information on
your computer, be sure to enter your
information in Microsoft Outlook, not in
Palm Desktop software.
• When the install process prompts you
to connect your smartphone to your
computer, go to Connecting your Treo
smartphone to your computer.
Connecting your Treo smartphone to your
computer
1 Plug the AC charger into a wall outlet.
2 Plug the USB sync cable into an
available USB port or a powered USB
hub on your computer.
TIP
For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port; the front port is often a low-power
port. If you use a USB hub, make sure the
hub has its own power supply.
3 With the sync button facing up, connect
the sync cable to the bottom of your
smartphone. Do not press the sync
button until you are instructed to do so.
4 Connect the charger cable to the
bottom of your smartphone.
SETTING UP YOUR COMPUTER
26
SETTING UP
1
You are now ready to synchronize; go to
Synchronizing information—the basics
Synchronizing
information—the
corporate server frequently to keep your
info up-to-date (and backed up) in
.
both locations.
The info from all the following applications
is updated by default each time you sync
your smartphone with your desktop
software:
basics
Synchronizing means that info that is
entered or updated in one place
(your smartphone or your computer) is
automatically updated in the other, so
there’s no need to enter the info twice. We
strongly recommend that you sync your
smartphone with your computer or
Computer typeDesktop typeWhat syncs and where
WindowsMicrosoft Outlook
(sold separately)
WindowsPalm Desktop
software
MacPalm Desktop
software
How each application syncs depends on
your computer type and the desktop
software you are using, as follows:
• Calendar, Contacts, Memos, and Tasks
sync with Outlook
• Pics&Videos syncs with Palm Desktop
software
All apps sync with Palm Desktop software
All apps sync with Palm Desktop software
CHAPTER
SYNCHRONIZING INFORMATION—THE BASICS
27
1
Sync button
SETTING UP
CHAPTER
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software
from the Palm Software Installation CD
that came with your Treo 755
P
smartphone—even if you sync with
Outlook (sold separately) or another
third-party application. See Installing the
desktop synchronization software for
instructions.
1 Connect your Treo 755
P smartphone to
3 A message indicates that
synchronization is in progress.
4 Wait for a message that indicates that
the process is complete before you
disconnect the sync cable.
TIP
If you have problems synchronizing, see
Synchronization
TIP
For more sync options, including which
apps sync, see Synchronizing information—
advanced.
for suggestions.
your computer (see Connecting your
Treo smartphone to your computer).
NOTE If you’re performing initial setup,
your smartphone should already be
connected to your computer.
If you’re finishing your initial setup, you
now have the option to install bonus
software. If you choose to install some of
the bonus software, you need to sync
again to install the software on your
2 Press the sync button on the sync
cable.
smartphone. You can also install bonus
software later, see Installing applications
TIP
For info on locating your pictures and
videos on your computer, see Viewing
pictures and videos on your computer.
.
SYNCHRONIZING INFORMATION—THE BASICS
28
CHAPTER
Moving around on your
smartphone
Have you ever been to a new city and felt a bit lost until you
figured out that the numbered streets run north/south and the
avenues run east/west? Learning to move around on your
smartphone is similar. Most Palm OS
same set of controls. So once you learn how to use these
controls on your Palm
®
Tr eo™ 755P smartphone, you’ll be
driving all over town and you won’t even need a map.
To move around the Treo 755P smartphone
screen, you can use the 5-way navigator for
one-handed navigation, or you can tap
items on the screen with the stylus. With
use, you will find your own favorite way to
scroll, highlight, and select menu items.
TIP
Some third-party applications may not
work with the 5-way navigator, and you must
use the stylus instead.
DID YOU KNOW
icons to indicate directions on the 5-way.
These are different from any onscreen arrows
that you tap with your stylus or select with
the 5-way to display pick lists.
?
In this guide, we use arrow
The 5-way includes the following buttons:
CHAPTER
MOVING AROUND THE SCREEN
31
MOVING AROUND ON YOUR SMARTPHONE
Slider
Scroll arrows
2
CHAPTER
Scrolling through screens
As on a computer, you scroll on the Treo
smartphone to move from field to field or
page to page, or in some cases to highlight
an item or option in a list.
Up or Down to scroll one screen
at a time.
You can also scroll using the stylus. Tap an
onscreen scroll arrow, or drag the slider of
an onscreen scroll bar.
In list screens, use the 5-way to
select and move between entries such as
notes, memos, contacts, or photos. In
individual entry screens—such as a single
photo or email message—use the 5-way to
move among the items on the screen or to
move to another entry.
The behavior of the 5-way for list screens
and entry screens varies according to
application. Here are some general
scrolling tips that apply in most
applications:
• Press Right , Left , Up, or
Down to move to the next field,
button, or action in that direction.
• In list screens, press and hold Up or
Down to scroll one screen at a time.
• When inside a text field, press Right
or Left to scroll to the next character
or word, press Up or Down to
scroll between lines, or press and hold
Highlighting and selecting items
On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.
The highlight can take one of two forms,
depending on what is highlighted:
• Border glow:When an onscreen
button (such as OK or Cancel) or pick list
is highlighted, the item displays a glow
around its border. If an entire list screen
MOVING AROUND THE SCREEN
32
MOVING AROUND ON YOUR SMARTPHONE
2
is highlighted, the glow appears at the
top and bottom of the screen only.
TIP
When a border appears at the top and
bottom of a list screen, press Center on the
5-way to highlight the first item in the list.
• Colored background: When a phone
number, text, an email address, a web
link, or an item in a list is highlighted,
the item is displayed as white text
against a colored background. Examples
of lists include the Contacts list, the
Messaging Inbox, and the Tasks list.
After highlighting an item, you can select or
activate it by pressing Center, or by
tapping the item with the stylus.
TIP
After you open an application (see
Opening applications
the 5-way to highlight various screen
elements.
), experiment with using
Highlighting text
You can use the stylus to highlight text on
the screen.
• Tap and drag the stylus across the text
you want to highlight.
• To highlight a word, double-tap it.
• To highlight a paragraph, triple-tap it.
Accessing command buttons
In most applications, command buttons
such as New, OK, and Details appear at the
bottom of the screen. In many cases, you
can jump directly to these buttons instead
of scrolling to them.
• From a list screen, such as the Contacts
list or Memos list, press Right to
jump to the first button.
CHAPTER
MOVING AROUND THE SCREEN
33
MOVING AROUND ON YOUR SMARTPHONE
Menu shortcut
2
CHAPTER
• From a screen where you create or edit
entries, such as Edit Contacts, press
Center to jump to the first button.
• From a dialog box, such as Edit
Categories, press Up or Down to
scroll to the buttons.
KEY TERM
Dialog box A set of options and
command buttons that are enclosed by a
border and that enable you to carry out a
specific task.
Selecting menu items
Many applications have menus to give you
access to additional features. These menus
are usually hidden from view, but they
appear when you press Menu . To get
the most out of your Treo smartphone, it’s
a good idea to familiarize yourself with the
additional features available through the
various application menus.
1 Press Menu to display an
application’s menus.
2 Press Right and Left to switch
between menus.
3 Press Up and Down to highlight a
menu item.
4 Press Center to select the menu
item, or press Menu to close the
menu and cancel your selection.
TIP
Most menu items have menu shortcuts
listed in the menu. To use a menu shortcut,
press Menu plus the shortcut letter. You don’t
have to see the menu item to use the menu
shortcut. For example, when you’re in
Calendar, you can press Menu + N to create a
new event.
MOVING AROUND THE SCREEN
34
MOVING AROUND ON YOUR SMARTPHONE
2
Selecting options in a pick list
• Stylus: Use your stylus to tap the pick
A range of options is often presented in a
type of menu called a pick list, which can
be identified by a downward-pointing
arrow. Pick lists are different from the
application menus previously described.
The application menus give you access to
additional features and pick lists let you
select the contents for a particular field.
You can select items from a pick list with
the 5-way or the stylus.
• 5-way: Use the 5-way to highlight
the pick list, and then press Center
to display the items in the list.
• Press Up and Down to highlight
the item you want.
• Press Centerto select the
highlighted item.
• To exit the pick list without making a
selection, press Left or Right .
list.
• Tap the item you want from the list.
• To exit the pick list without making a
selection, tap outside the list.
CHAPTER
MOVING AROUND THE SCREEN
35
MOVING AROUND ON YOUR SMARTPHONE
Menu
Backspace
Return
AltSpace
Option
Shift/Find
Backlight
2
CHAPTER
Using the keyboard
TIP
When using the keyboard, most people
find it easiest to hold the Treo smartphone
with two hands and use the tips of both
thumbs to press the keys.
DID YOU KNOW
a keyboard backlight that turns on and off
when the screen turns on or off. The backlight
also dims when an active call lasts longer than
a specified period of time. See Optimizing
power settings to adjust the automatic
shut-off and dimming intervals.
?
The Treo smartphone includes
Entering lowercase and uppercase letters
• To enter lowercase letters, press the
desired keys.
• To enter an uppercase letter, press
Shift/Find and then press a letter
key. You don’t need to press and hold
Shift while entering a letter. When Shift
is active, the symbol appears in the
lower-right corner of the screen.
USING THE KEYBOARD
36
MOVING AROUND ON YOUR SMARTPHONE
Letter
Symbol
2
• To turn Caps Lock on, press Shift/Find
twice. To turn it off, press Shift/Find once. When Caps Lock is on,
the symbol appears in the
lower-right corner of the screen.
Entering numbers, punctuation, and
symbols
Number, punctuation, and symbol
characters appear above the letters on
the keys.To enter these characters, do one
of the following:
• Press Option, and then press the
key with the desired character shown
above the letter. You don’t need to press
and hold Option while pressing the
second key. When Option is active, the
symbol appears in the lower-right
corner of the screen.
• To turn Option Lock on, press Option
twice. To turn it off, press Option
once. When Option Lock is on, the
symbol appears in the lower-right
corner of the screen.
DID YOU KNOW
automatically default to Option Lock, such as
the Dial Pad View in the Phone application or
the Calculator. In this case, you do not need
to press Option to enter numbers.
?
Some application views
Entering other symbols and accented
characters
Symbols and accented characters that do
not appear on the keyboard are sometimes
called alternate characters because they
are entered using the Alt key.
1 Enter the character that corresponds to
the symbol or accented character you
want. See the table on the next page.
2 Press Alt .
3 Press Up , Down , Right , or
Left to highlight the desired
character.
4 Press Center to insert the
character.
DID YOU KNOW
grouped by their similarity to the base key. For
example, the alternate characters for the e key
are é, è, ë, ê, and .
When you open an application using either
Applications View or an application button,
you automatically close the application you
were previously using.
Using the quick buttons
The front of the Treo 755
three buttons that you can use to open
applications. The fourth button opens
Applications View (see Using Applications
View).
TIP
You can customize the quick buttons
yourself; see Reassigning buttons
P smartphone has
for details.
Each quick button opens two applications:
• To open a button’s primary application,
simply press the button.
ButtonPrimary application
Phone
Calendar
Wireless Sync
• To access a button’s secondary
application, press Option and then
press the quick button.
ButtonsSecondary application
+ Web
+ World Clock
+ Messaging
DID YOU KNOW
your smartphone screen.
?
Pressing Option + Menu dims
CHAPTER
OPENING APPLICATIONS
39
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
Using Applications View
You can access all available applications
through Applications View.
1 Press Applications .
2 Use the 5-way to highlight the
application you want to use.
In Applications View, you can also do any of
the following:
• Press Applications repeatedly to
cycle through various categories of
applications. See Applications settings
for more info on categories.
• Enter the first few letters of the
application’s name to highlight it. For
example, if you enter P, it highlights
Phone; if you then enter R, it highlights
Prefs. If you pause and then enter R, it
highlights the first application that starts
with R.
TIP
You can also press and hold Applications
from any screen on your smartphone to select
3 Press Centerto open the selected
from a list of your most recently used apps.
application.
OPENING APPLICATIONS
40
CHAPTER
Your phone
3
The Phone application is your home base
receiving calls
and for storing info about the people you need to
for making and
stay in touch with.
You can effectively manage
multiple calls, such as sending text
messages to ignored calls, swapping between calls, and
creating three-way conference calls. Your Palm
®
Tr eo™ 755P
smartphone helps you perform all these tasks with ease.
And you can do more than manage your phone calls, too. You
can send text messages, open applications, go to your favorite
web pages, see your upcoming appointments, and even find
out how many unread email messages you have.
Benefits
• Stay in touch: you choose how
• Save time with shortcuts to your
favorite info
• Have fun: add wallpaper and
ringtones
41
In this chapter
Turning your smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . 43
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
YOUR PHONE
Center
Power/End
3
Turning your
smartphone on and
off
NOTE Throughout this guide we use the
term smartphone to describe your device
and its physical attributes. We use the term
phone to describe the features of your
smartphone that lets you connect to the
Verizon Wireless network to make and
receive calls and transmit data.
The phone and the screen of your
smartphone can be turned on and off
separately. This means that you can wake
up the screen to use just the organizer
features of your smartphone, without
turning on the phone. Also, when the
screen is turned off, the phone can be on
and ready for you to receive and make
calls.
Waking up the screen
Wake up the screen and leave the phone
turned off when you want to use only the
organizer features of your smartphone; for
example, when you’re on a plane and want
to look at your calendar.
1 Press and release Power/End
to wake up the screen.
TIP
You can also press any of the quick
buttons or the Applications button to wake
up your smartphone screen.
2 Press Center to turn off Keyguard.
For more info about turning Keyguard on
and off, see Locking your keyboard
(Keyguard).
3 Press and release Power/End
to turn off the screen.
TIP
You can set how long the screen stays on.
Press Applications, select Preferences,
select Power, and then adjust the Auto-off
after setting.
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TURNING YOUR SMARTPHONE ON AND OFF
43
YOUR PHONE
3
CHAPTER
Turning your phone on and off
When your phone is on, it is connected to
the Verizon Wireless network (provided
you are in a coverage area) so that you can
make and receive phone calls and use
wireless services such as email,
messaging, and the web browser. During
When your smartphone locates a signal
(provided you are in a coverage area),
Verizon Wireless and the
signal-strength icon appear at the
top of the screen, indicating that you
can use the phone and Internet features
(if supported by the mobile network).
initial setup, your phone is on by default, so
TIP
you can use wireless services right away.
If you turn off your phone, you can still use
the organizer features such as Contacts
and Calendar, as well as the media
The indicator light flashes green when
your phone is on and you’re inside a coverage
area. If you’re outside a coverage area, No Service appears in the upper-left corner and
the indicator light flashes amber.
features, such as the pTunes music
application and Pics&Videos. This is
sometimes referred to as flight mode and
is ideal for airplane flights and maximizing
battery life.
1 Wake up the screen.
2 Press and hold Power/End to
turn on your phone.
TIP
If the Ringer switch is set to Sound On,
you hear a series of tones when you turn your
phone on and off (see Silencing sounds
).
3 Press and hold Power/End
again to turn off your phone. When your
phone is off, Phone Off and the
phone-off icon appear at the top of
the Phone application screen and your
smartphone is not connected to any
mobile network. You can still use the
nonwireless features of your
smartphone, such as Contacts,
Calendar, Tasks, and Memos.
TURNING YOUR SMARTPHONE ON AND OFF
44
YOUR PHONE
Favorite
buttons
Dial Pad
Status icons
3
Opening the Phone application
• Press Phone to open the Phone
application’s Main View.
Making calls
Your smartphone offers several options for
making calls. As you become familiar with
your smartphone, you’ll discover which
method you prefer.
Dialing using the onscreen Dial Pad
1 Press Phone .
2 Enter the phone number by tapping the
onscreen Dial Pad with the stylus.
3 Tap Dial or press Send to make
the call.
TIP
If you changed the wallpaper in the Phone
application’s Main View (see Customizing the
Phone application’s Main View), you can still
access the Dial Pad. From the Phone
application’s Main View, press Send, and then
select Dial Pad.
DID YOU KNOW
into the Dial Pad. Copy a number from another
application and press Phone to switch to the
Dial Pad. Open the Edit menu and select
Paste . Press Send to dial.
?
You can paste numbers directly
Dialing using the keyboard
1 Press Phone .
2 Press the numbered keys to enter the
phone number. (You don’t need to press
Option.)
CHAPTER
MAKING CALLS
45
YOUR PHONE
Text appears
here as you
enter it
3
CHAPTER
3 Press Send to make the call.
TIP
You can also press Center on the 5-way to
make the call.
Dialing by contact name
Before you can dial a call by contact name,
you must create some contacts (see
Adding a contact
synchronizing (see S
), or import them by
ynchronizing
information—the basics).
1 Press Phone .
2 Select the Contacts favorite button.
3 Using the keyboard, just start entering
one of the following for the contact you
want to call:
• First name (JOH for John)
• Last name (SMI for Smith)
• First initial and last name (JSM for
John Smith)
For example, entering SM would display
Smilla Anderson, John Smith, and Sally
Martin. Entering JSM finds only John
Smith.
TIP
To restart your search, press Backspace to
delete letters you’ve entered. Or select
Cancel to return to Main View.
4 Select the number you want to dial.
5 Press Send to dial.
MAKING CALLS
46
YOUR PHONE
3
DID YOU KNOW
entering a contact name in the Phone
application’s Main View (instead of a phone
number), you can change a setting to do that
(see Customizing phone settings
TIP
the name and press Center on the 5-way
to view the address, company, and other
details.
?
If you want to be able to dial by
).
To see more info for a contact, highlight
Dialing with a speed-dial favorite button
Your smartphone comes with a few
predefined speed-dial favorite buttons, but
you can also create your own favorites. See
Creating a speed-dial favorite button
.
1 Press Phone .
2 Press Down to access Favorites.
3 Use the 5-way to highlight the
speed-dial favorite you want.
Look for the icon to distinguish a
speed-dial favorite from other types of
favorites.
TIP
To view more favorite buttons, repeatedly
press Down or Right on the 5-way to scroll to
other Favorites pages.
DID YOU KNOW
your Contacts list when you create a
speed-dial favorite, you can see all the
numbers for that contact. Highlight that
contact’s speed-dial favorite button, and
press Space on the keyboard.
?
If you select a contact from
4 Press Center to make the call.
Dialing from a web page or message
Your smartphone recognizes most phone
numbers that appear on web pages or in
text, email, or multimedia messages.
1 Select the phone number on the web
page or in the message.
CHAPTER
MAKING CALLS
47
YOUR PHONE
3
CHAPTER
call, and then press Send again to
dial.
2 Press Center to open the Dial
Number dialog box.
3 Select Dial to dial the number.
TIP
If you can’t use the 5-way or stylus to
highlight and dial a phone number on a web
page or in a message, it means that your
smartphone doesn’t recognize the number as
a phone number.
To select from a chronological list of
calls: Select the Call Log favorite button.
You can also access your Call Log from the
Phone application’s Main View by pressing
Send and selecting Call Log from
the Redial list.
Redialing a recently called number
To dial the last number: From the Phone
application’s Main View, press and hold
Send to dial the last number you
called.
To select from your most recently dialed
numbers: From the Phone application’s
Main View, press Send to open the
Redial list, select the number you want to
MAKING CALLS
48
YOUR PHONE
3
DID YOU KNOW
list supports text messaging, you can send a
text message from your Call Log. If a number
in your Call Log matches a number in your
Contacts list, open the Record menu and
select Message to send a message to this
contact.
?
If a number in your Contacts
Ending a call
Do one of the following:
• Press Power/End .
• Select Hang Up All.
• Press the button on the headset (if the
headset is attached).
Receiving calls
To receive calls, your phone must be on.
This is different from having only the
screen turned on (see Turning your phone
on and off). When your phone is off, your
calls go to voicemail.
DID YOU KNOW
arrives, the phone rings softly. The music
pauses automatically if you answer the call
and resumes when you hang up.
TIP
Learn how to assign a caller ID photo in
Assigning a caller ID photo
?
If music is playing and a call
See a photo of the person calling you!
.
To answer a call, do one of the following:
• Press Send .
• Select Answer.
• Press the headset button (if the
headset is attached).
TIP
The headset button may work differently
on headsets other than the one provided with
your smartphone.
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RECEIVING CALLS
49
YOUR PHONE
3
CHAPTER
To ignore a call, do one of the following:
Using voicemail
Send the call to voicemail: Press Power/
End or select Ignore.
Send the caller a text message: Select
Ignore with Text. This option sends the
call to voicemail and opens a text message
Verizon Wireless service includes
voicemail. Keep in mind that airtime and
other charges apply when using voicemail
from your smartphone.
addressed to the caller.
NOTE Sending text messages to land line
phones may not be supported.
To silence the phone while it is ringing, do
one of the following:
• Press any key on your smartphone
except Send, Power/End, or the 5-way.
• Slide the Ringer switch to Sound
Off. This immediately silences all
system sounds, including the ringer.
DID YOU KNOW
while it is ringing, you can either answer the
call or let it ring through to voicemail.
?
When you silence the ringer
Setting up voicemail
TIP
If you can’t connect to the Verizon
Wireless voicemail system, contact Verizon
Wireless for assistance:
• Verizon Wireless technical support:
800-922-0204.
• Verizon Wireless customer service and
billing: 800-256-4646.
1 Make sure your phone is turned on (see
Turning your phone on and off
) and that
you are in a coverage area.
2 Press Phone .
3 Press and hold 1 or select the
Voicemail favorite button to dial the
Verizon Wireless automated voicemail
system.
4 Follow the voice prompts to set up your
voicemail.
USING VOICEMAIL
50
YOUR PHONE
3
Voicemail notification
When you have a new voicemail message,
you are notified with an Alert dialog box.
• To dismiss the Alert dialog box, select
OK.
• To play the message, select Listen.
When you have messages that you have
not listened to, a Voicemail icon also
appears in the title bar of the Phone
application. You can select this icon to
listen to your voicemail.
Listening to voicemail messages
1 Press Phone .
2 Press and hold 1 to dial the voicemail
system, or select the Voicemail favorite
button.
3 Enter your voicemail password using
the keyboard.
TIP
Remember, you do not need to press
Option to enter numbers, *, or # while on a
call.
NOTE If you defined Extra Digits for the
Voicemail favorite button (see Editing a
favorite button for details), you can select
this button to enter your password.
DID YOU KNOW
the title bar after you listen to your messages,
you can clear the voicemail icon. Open the
Options menu, select Phone Preferences,
and then select Clear Voicemail Icon.
?
tip If the voicemail icon stays in
CHAPTER
USING VOICEMAIL
51
YOUR PHONE
Caller’s
name and
number
Call
duration
3
CHAPTER
What can I do when
I’m on a call?
When you make or receive a call, Active
Call View appears.
TIP
If the screen dims during a call, press any
key except Power/End to restore the screen
brightness. Be careful not to press Power/End
to restore the screen brightness because this
ends the call.
DID YOU KNOW
screen stays at full brightness during phone
calls. See Optimizing power settings
details.
WHAT CAN I DO WHEN I’M ON A CALL?
52
?
You can set how long the
for
Use the 5-way or stylus to select the
onscreen buttons. Here’s what the buttons
do:
Ends the call immediately. You can
also press the headset button (if the
headset is attached).
Turns on the speakerphone. When
the speakerphone is on, you can
take the smartphone away from
your ear and use other features
during a call. For example, you can
check your calendar or look up
contact info.
Turns off the speakerphone when it
is on.
Replaces the Spkr-phone button
when a Bluetooth
®
headset is
attached. Select this button to
transfer the call from the Bluetooth
headset to the built-in earpiece.
Places the current call on hold.
YOUR PHONE
3
Enables you to place another call
while the first call is on hold. For
information on handling a second
incoming call, see Answering a
second call (call waiting).
Opens the Dial Pad so you can
manually dial additional numbers,
such as an extension or a response
to a voice prompt.
Dials any extra digits (such as a
password or an extension) that you
assigned to a favorite button. This
button replaces the Dial Pad button
during outgoing calls to numbers
that include predefined extra digits.
See Defining favorite buttons
for
information on defining extra digits.
Mutes the microphone so that you
cannot be heard.
DID YOU KNOW
onscreen buttons when you’re on a call? You
can disable the screen’s touch-sensitive
feature during your calls; see Locking your
screen.
?
Do you accidentally press
Switching applications during a call
You can use many other applications on
your smartphone while holding a phone
conversation, including the organizer and
text messaging features. You cannot,
however, make a data connection while on
a call. This means that you cannot browse
the web or send and receive email or
multimedia messages while on a call.
1 Do one of the following:
• Select Hold to pause your
conversation while you view the other
application.
• Select Spkr-phone to continue the
conversation while you view the other
application.
• Connect a headset (see Using a
phone headset).
2 Press Applications .
3 Select the icon for the application you
want to open.
4 Press Phone anytime to return to
Active Call View.
CHAPTER
WHAT CAN I DO WHEN I’M ON A CALL?
53
YOUR PHONE
3
CHAPTER
TIP
You can also press Phone to toggle
between Active Call View and Main View in
the Phone app, so you can open a favorite by
selecting its button.
Saving phone numbers
After you complete an outgoing call to a
number that is not in your Contacts list,
you are prompted to add the number to
your Contacts list. You are also prompted
to add new numbers from incoming calls
with caller ID.
the number into the first available phone
number field for that contact.
• To decline adding this number, select
Cancel.
• To disable the Add New Number
prompt, check the Don’t ask me this
again box.
TIP
You can turn the Add New Number
prompt on and off. From the Phone
application’s Main View, open the Options
menu, and select Phone Preferences. To turn
this option on, check the Ask to add unknown phone numbers after calls box.
To turn this option off, uncheck this box.
If you don’t add a number right away, follow
these steps to add it later.
1 In the Call Log (see Redialing a recently
called number), highlight the number
you want to save.
• To create a new contact entry for this
number, select Create a New Contact,
and enter the contact’s info.
• To add this number to an existing
2 Press Menu .
3 Select Add Contact.
4 Enter the information for the entry.
5 Select Done.
contact entry, select Add to a Contact,
and then select the contact. This pastes
WHAT CAN I DO WHEN I’M ON A CALL?
54
YOUR PHONE
3
Making a second call
You can make a second call while your first
call is still active.
1 Dial the first number and wait until the
person answers.
2 Select Hold.
3 Select Add Call.
4 Dial the second number using any of
the methods described in Making calls
5 When the Dial another call prompt
appears, select Ye s .
When two calls are in progress, Active Call
View includes two status lines, each
representing one of the calls.
DID YOU KNOW
outgoing call, you can conference the two
calls, but you cannot swap between them.
When the second call is an incoming call, you
can swap between the two calls, but you
cannot conference them.
When two calls are active and you press
Power/End, you hang up both calls. If the
second call is an outgoing call, you can return
to the first call by waiting for the person on
.
the second call to hang up. If you accidentally
hang up both calls, your smartphone
automatically dials the number that was on
hold.
?
When the second call is an
Answering a second call (call waiting)
When you are on a call, you can receive a
second call. When the second call comes
in, you hear a call waiting tone and the Call
Waiting dialog box appears. You can do any
of the following to handle the second call:
• To place the current call on hold and
answer the new call, press Send
or select Answer.
• To send the new call to voicemail, select
Ignore.
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WHAT CAN I DO WHEN I’M ON A CALL?
55
YOUR PHONE
3
CHAPTER
• To send the new call to voicemail and
send the caller a text message, select
Ignore with Text.
• To hang up the current call and answer
the new call, press Power/End .
When the incoming call message
reappears, select Answer or press
Send .
After you answer a second call, you can
switch between the original call and the
second call by selecting Swap.
Making a conference call
When you are on a call and place a second
outgoing call, you can join the two calls in a
conference session, provided that the
service is available in your area. Please
contact Verizon Wireless for more
information. Additional charges may apply
and minutes in your mobile account may
3 To end the conference, press Power/
End to end all the calls.
be deducted for each call you place.
1 While the first call is in progress, place a
second call.
2 Select Conf. This joins the two calls in a
conference session.
DID YOU KNOW
conference call usually hangs up the second
call. However, depending on your network
connection, you may occasionally hang up the
first call.
?
Pressing Send during a
WHAT CAN I DO WHEN I’M ON A CALL?
56
YOUR PHONE
3
Using Flash mode during a call
Flash mode enables you to manually
manage your calls while one or more calls
are active. This mode is often used during a
conference call when one of the calls has
ended but the other remains connected.
1 Press Send from Active Call
View.
2 If the Do you want to switch to Flash
mode prompt appears, select Yes.
3 While in Flash mode, do any of the
following:
• If you have one call in progress and
answer an incoming second call,
press Send to swap between
the calls.
• If you have one call in progress, to
make an outgoing second call, dial the
number using any of the methods
described in Making calls
• If you have one call in progress and
.
place an outgoing second call, press
Send after establishing a
connection with the second party to
set up a conference session using
three-way calling.
• If you have two calls in conference,
press Send to hang up one of
the calls; you can then dial another
number and place the new caller into
the conference session.
4 To exit Flash mode and end all the calls,
press Power /End .
Forwarding calls
Please check with Verizon Wireless about
availability and pricing of forwarding calls to
another phone; call forwarding is not
available in all areas, and additional charges
may apply.
1 Press Phone .
2 Enter *72 followed by the number
where you want to forward your calls.
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For example, to forward calls to
415-555-1234, enter:
*724155551234.
3 Press Send to turn on call
forwarding.
4 When you’re ready to turn off call
forwarding, enter *73 and then press
Send .
Viewing minutes
usage
1 Select the Call Log favorite button.
2 Select To t a l s .
3 (Optional) To reset the counters to zero,
select Reset Counters.
4 Select Done.
TIP
Want to see how much time you spent on
a particular call? From the Call Log, select the
call, and then select Details. Keep in mind
that your billing statement may vary slightly
from the information you see onscreen.
Usage is charged based on your calling plan,
and calling plans vary.
Defining favorite
buttons
Your Treo smartphone provides 70 favorite
buttons for quick access to the following
common tasks:
• Dialing a phone number (speed dial)
• Accessing your Call Log
• Accessing the onscreen Dial Pad
• Opening an application
• Accessing a web page
• Addressing a text, multimedia, or email
message
• Accessing voicemail (preset on your
Treo smartphone)
VIEWING MINUTES USAGE
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DID YOU KNOW
previous Treo smartphone, your favorites may
be transferred along with your other info.
However, you may need to rearrange the
order in which your favorites appear by
opening the Record menu and then selecting
Edit Favorites Pages.
DID YOU KNOW
ringtone for a contact. See Assigning a caller
ID ringtone for details.
?
If you’re upgrading from a
?
You can assign a special
Creating a speed-dial favorite button
1 Press Phone .
2 Use the 5-way to select a blank favorite
button.
TIP
If there are no blank buttons on the current
Favorites page, press Right on the 5-way to
scroll through the other pages. If all your
favorites are full, you can delete a favorite to
make room for a new one (see Deleting a
favorite button).
3 Enter a label for the favorite:
• If the entry is for an existing contact,
select Lookup. Start entering the last
name of the contact, and select the
contact when it appears in the lookup
list.
• If the entry is for a new contact, enter
the label, press Down , and enter
the number.
4 (Optional) Enter a Quick Key, which you
can press and hold from the Phone
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application to instantly dial this
speed-dial number.
5 (Optional) Select More, and then select
advanced options:
Extra Digits: Defines additional digits
to dial, such as a password or
extension. To enter a one-second
5 Enter a label for the favorite and enter
any other necessary information on the
screen.
6 (Optional) Enter a Quick Key, which
you can press and hold to open the
favorite from the Phone application.
7 Select OK.
pause, insert a comma between digits.
To add a longer pause, enter more
commas.
Dial Extra Digits Automatically: Dials
predefined extra digits immediately
DID YOU KNOW
Email favorite, you can enter multiple
addresses; simply separate each address with
a comma. This is an easy way to send
messages to a group of people.
?
When creating a Message or
after dialing the phone number, when
checked.
6 Select OK.
Creating other types of favorite buttons
1 Press Phone .
2 Use the 5-way to access
Favorites.
3 Select a blank button.
4 Select the Ty p e s pick list and select Call
Log, Dial Pad, Application, Message,
Email, or Web Link.
Editing a favorite button
1 Press Phone .
2 Use the 5-way to access
Favorites.
3 Highlight the favorite button you want to
edit.
4 Press Menu .
5 Select Edit Favorites Button on the
Record menu.
6 Make the desired changes. For
example, you can add a Quick Key,
which you can press and hold to
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instantly open the favorite from the
Phone application.
7 Select OK.
TIP
You can also organize your buttons on
various Favorites pages. Open the Record
menu and select Edit Favorites Pages. Drag
and drop the buttons into a new slot. To move
a favorite to another page, drag the button
onto the page icon at the bottom of the
screen.
Deleting a favorite button
1 Press Phone .
2 Use the 5-way to access
Favorites.
3 Highlight the favorite button you want to
delete.
4 Press Menu .
5 Select Edit Favorites Button on the
Record menu.
6 Select Delete.
7 Select OK.
Using a phone
headset
You can connect a phone headset for
hands-free operation. If you need to use
your phone while driving and this is
permitted in your area, we recommend
using a phone headset (wired stereo
headset included) or a hands-free car kit
(sold separately).
In addition to the stereo headset included
with your smartphone, your smartphone is
compatible with the following types of
headsets that are sold separately:
• Wired headsets with a 2.5mm
connector (3-pin or 4-pin)
• Wireless headsets and car kits enabled
with Bluetooth 1.1 or 1.2 wireless
technology
TIP
The headset designed for Treo 180/270/
300 devices is not compatible with your Treo
755
P smartphone.
Check the specifications for your headset
or car kit to confirm compatibility. When in
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Speakers
Headset
button
Microphone
3
CHAPTER
doubt, ask the manufacturer if the product
is compatible with Treo 755
P smartphones.
To find compatible hands-free devices, go
to www.palm.com/mypalm/755pverizon
NOTE You cannot use a headset with
• Switch between two calls (if the second
call is incoming)
• Join two calls in a conference (if the
.
second call is outgoing)
• Hang up all calls in progress
Bluetooth wireless technology to listen to
TIP
music files.
The headset button may work differently
on other headsets.
Using a wired headset
®
Connecting to a Bluetooth
hands-free
device
KEY TERM
Partnership Two devices—for
example, your smartphone and a hands-free
device—that can connect because each
device finds the same passkey on the other
device. Once you form a partnership with a
device, you don’t need to enter a passkey to
connect with that device again. Partnership is
also known as paired relationship, pairing,
trusted device, and trusted pair.
When using the headset that is included
with your smartphone, you can press the
headset button to perform any of the
following tasks:
• Answer an incoming call
• Answer a call-waiting call
• Pick up a call that is on hold
Once you set up a partnership with a
Bluetooth headset or car kit, you can
communicate with that device whenever it
is turned on and within range. Bluetooth
range is up to 30 feet/10 meters in
optimum environmental conditions.
Performance and range may be reduced by
USING A PHONE HEADSET
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physical obstacles, radio interference from
nearby electronic equipment, and other
factors.
TIP
If you hear a headset buzz or experience
poor microphone performance, your headset
may be incompatible with your smartphone.
BEFORE YOU BEGIN Prepare your
headset or car kit to accept a connection
from another Bluetooth device. See the
documentation that came with your
hands-free device for instructions.
1 Press Applications and select
Bluetooth or tap the Bluetooth
icon in the title bar.
2 Select Bluetooth On.
3 (Optional) Enter a device name that
identifies your smartphone when it is
discovered by other Bluetooth devices.
NOTE Use the same device name for all
your Bluetooth connections. If you change
the device name, you need to recreate any
partnerships you already created.
4 Keep Visibility set to Hidden, and then
select Setup Devices.
5 Select Hands-free Setup.
6 Follow the onscreen instructions to
create a partnership with the specific
hands-free device. When prompted,
enter a passkey.
IMPORTANT Some hands-free devices
have a predefined passkey; if so, you can
find the passkey in the documentation for
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that device. Other devices provide a screen
where you enter a passkey that you make
up. In either case, you must use the same
passkey on both your smartphone and your
hands-free device. We recommend that
You can tell the connection is successful
when you see a light blue headset icon in
the title bar of the Phone application. You
can now use your smartphone with the
Bluetooth hands-free device.
where possible, you make up a passkey of
16 alphanumeric characters (letters and
numerals only) to improve the security of
your smartphone. The longer the passkey,
the more difficult it is for the passkey to be
deciphered.
7 After you finish setting up the device,
select Done to return to Trusted
Devices View.
NOTE For some car kits, you need to
initiate a Bluetooth connection from your
smartphone to complete the partnership
process. To do this, highlight the car kit in
Trusted Devices View, press Menu ,
and then select Connect.
Using a Bluetooth hands-free device
After you create a partnership with your
Bluetooth hands-free device and you turn it
on within range (up to 30 feet/10 meters),
your smartphone automatically routes all
calls to the hands-free device instead of to
the earpiece on your smartphone. When a
call comes in, your smartphone rings and
the hands-free device beeps. Even if you
answer the call on your smartphone, the
call goes to the hands-free device. If you
prefer to route calls to the earpiece on your
smartphone, you can change the settings
on your smartphone to do this; see
Customizing advanced settings for your
hands-free device.
8 (Optional) Enable advanced hands-free
TIP
features by pressing the multifunction
button (MFB) on the hands-free device.
If you’re using a Bluetooth hands-free
device and you want to return to the earpiece
during a call, select Cancel Bluetooth in
Active Call View. To return the call to the
hands-free device, open the Options menu
and select Connect Bluetooth.
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The features of your hands-free device vary
by model. Check the documentation for
your hands-free device for details about
these features. Your smartphone can
support the following actions, provided that
your hands-free device also supports them:
• Answer an incoming call
• Hang up a call and answer a call-waiting
call
• Place a call on hold and answer a
call-waiting call
• Hang up a single call
• Transfer an outgoing call from the
earpiece on your smartphone to the
hands-free device
• Ignore an incoming call
• Redial the last number you called from
the hands-free device
DID YOU KNOW
Bluetooth hands-free device, the last one you
connected to becomes the active device. To
switch between devices, disconnect the
active device before you try to connect to the
other device.
?
If you have more than one
Customizing advanced settings for your
hands-free device
You can set whether your hands-free
device automatically answer calls, provided
the device supports this feature.
1 Press Applications and select
Prefs .
2 Select Hands-free.
3 Do one of the following:
To send all calls to your hands-free
device: Check the Always route calls
to handsfree box. Select the Auto
answer pick list and select whether you
want your hands-free device to
automatically answer incoming calls and
how quickly it answers.
To choose between the earpiece on
your smartphone and your
hands-free device on a call-by-call
basis: Uncheck the Always route calls
to handsfree box. When the phone
rings, you can answer the call with your
hands-free device by pressing the
multifunction button on your hands-free
device, or you can answer the call with
the earpiece on your smartphone by
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using the controls on your smartphone
(see Receiving calls
).
4 Select Done.
Customizing phone
settings
TIP
If you select the Show Wallpaper option,
you can still access the Dial Pad. From the
Phone application’s Main View, press Send to
open the Redial list, and then select Dial Pad.
DID YOU KNOW
background for the Calendar Agenda View.
See Customizing display options for your
calendar for details.
?
You can also set the
Customizing the Phone application’s
Main View
Phone Display Options let you customize
the appearance and entry mode of the
Phone application’s
Main View.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Phone
Display Options.
4 Set any of the following options:
Ty p i n g : Sets whether typing enters
numbers in the Dial Pad or starts a
contact search.
Show…: Sets whether the Dial Pad or
wallpaper appears in the Phone
application’s
Main View. If you select
Show Wallpaper, select the thumbnail
image and then select an image to use
TIP
If you select the Typing starts contacts
search option, you can still enter numbers in
the Dial Pad by pressing Option before
entering the first number.
as wallpaper.
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Show Calendar event: Sets whether
the current event from the Calendar
application appears in the Phone
application’s
Main View. When this
option is enabled, you can then select
this event to jump to the Calendar
application.
Show Favorite buttons: Sets whether
Favorites appear in the Phone
application’s
Main View.
Rows: Sets the number of favorite
button rows that appear in the Phone
application’s
Main View.
5 Select OK.
Selecting ringtones
You can set various tones for various types
of incoming calls.
DID YOU KNOW
compatible ringtone directly to your
smartphone (see Downloading files from a
web page). You can also download ringtones
to your computer and then email them to your
smartphone.
?
You can download any
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Sound
Preferences.
4 Select the Application pick list and
select Ring Tones.
5 Select the Volu me pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to
vibrate upon an incoming call.
7 (Optional) Check the Escalate ring
tone volume box if you want the ring to
play softly and then increase to full
volume the longer it rings.
8 Select ringtones from the following pick
lists:
Known Caller: An incoming call from
someone in your Contacts or Favorites.
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Unknown Caller: An incoming call
from someone identified by caller
ID who is not in your Contacts or
Favorites.
Roaming: A special tone for incoming
calls when you’re outside your home
mobile network.
9 Select Done.
DID YOU KNOW
contact or an entire category of contacts.
Ringtones assigned to individual contacts
override the ringtone assigned to a category
of contacts.
?
You can assign a ringtone to a
Creating and managing ringtones
You can also record sounds and use them
as ringtones.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Sound
• To play a sound, select it with the
5-way .
• To delete a sound, highlight it and
press Backspace .
• To send a sound, highlight it and
select Send.
6 Select Done twice.
TIP
You can also create a new sound by
selecting New in Sound & Alerts Preferences.
Selecting Phone alert tones
You can set various tones for various types
of alerts.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Sound
Preferences.
4 Select the Application pick list and
select Phone Alerts.
Preferences.
4 Select Manage.
5 Do one of the following:
• To record a sound, select New.
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Volume button
Side button
3
5 Select the Volum e pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to
vibrate upon an incoming call.
7 Select alert tones from the following
pick lists:
Voicemail Alert: Indicates that a new
voicemail message has arrived.
Coverage in/out: Indicates that you
moved into or out of a coverage area.
Signal faded: Indicates that the signal
lost strength and a call was dropped.
8 Select Done.
Adjusting call volume
While a call is in progress, press the
Vo lu me button on the side of your
smartphone to adjust the call volume.
Adjusting ringer volume
When a call is not in progress and music is
not playing, press the Vo lu me button on
the side of your Treo smartphone to adjust
ringer volume, and then press the Side
button to confirm your selection.
Assigning a caller ID ringtone
Caller ID ringtones can let you know who is
calling before you even look at your
smartphone. This is a great way to identify
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calls from important people in your life and
to screen calls you’d prefer not to answer.
1 Press Phone .
2 Select the Contacts favorite button.
3 Open the contact to whom you want to
give a caller ID ringtone.
4 Select Edit.
5 Select the Ringtone pick list and select
a tone for this contact entry.
TIP
You can assign a ringtone to an entire
category of contacts. For example, use a
special ringtone for categories such as Family,
Work, or Golf Buddies. Select the category
pick list in the upper-right corner and select
EditCategories. Select the category, and
then select the ringtone on the Edit Category
screen.
Assigning a caller ID photo
1 Press Phone .
2 Select the Contacts favorite button.
3 Open the contact to whom you want to
give a caller ID photo.
4 Select Edit.
6 Select OK.
5 Select the Picture box and do one of
the following:
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• Select Camera to take a photo and
add it to this contact entry when you
save the photo (if your smartphone
includes a camera).
• Select Photos and select an existing
photo that you want to assign to this
contact.
6 Select Done.
DID YOU KNOW
contacts in Microsoft Outlook
separately) or Palm
you install the desktop software from the
Palm Software Installation CD, the pictures
are automatically added to your contact
entries on your smartphone when you sync. If
you use third-party synchronization software,
picture sync may not be supported. Check
with the software vendor for information.
?
If you assign pictures to your
®
®
(sold
Desktop software and
Setting your dialing preferences
Dialing preferences let you assign a prefix
to your phone numbers. For example, you
can automatically dial a 1 before all 10-digit
phone numbers. You can add a different
prefix based on the length of the phone
number.
1 Press Phone .
2 Press Menu .
3 Select Options and then select Dial
Preferences.
4 Set any of the following options:
Dialing from North America: Formats
phone numbers using North American
conventions (XXX-XXX-XXXX).
Always dial 1 in front of the area
code: Adds a 1 in front of 10-digit phone
numbers. This option is available only
when North American Dialing is
enabled.
International Prefix: Replaces the +
sign in front of International phone
numbers with the specified number.
To 7 digit numbers: Adds a prefix to
7-digit numbers. For example, enter
your own area code to automatically add
your area code when you dial local
numbers.
To (6), (5), (4), digit numbers: Adds a
prefix to numbers with the specified
number of digits. For example, if all the
phone numbers in your office begin
with 555, followed by a 4-digit
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extension, you can select 4, enter your
area code, and then enter 555 as the
prefix. When you want to call a
colleague, simply enter the colleague’s
4-digit extension. Your smartphone
automatically dials the area code and
555 plus the 4-digit extension. You can
also create contact entries with just the
extension number and then dial the
number from your Contacts list.
5 Select OK.
5 Select one of the following:
Location ON: Enables the network to
determine your longitude and latitude
Choosing your privacy settings
To maintain privacy, you can encrypt
conversations when you place or receive
calls, provided that this feature is
supported by the network. You can also
choose whether your longitude and latitude
position are available to the network and
third-party applications at all times or only
during an emergency call.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Phone
Preferences.
4 Check the Enable Voice Privacy box
(voice conversations will be encrypted).
position at any time in order to provide
location-specific services.
911 Only: Restricts your location
information to emergency services only.
6 Select OK.
When Voice Privacy is enabled, a voice
privacy icon appears in Active Call View.
The voice privacy icon does not appear
when a call is not in progress or if Voice
Privacy service is not available in your area.
When Location ON is selected, the
location icon with radiating waves
appears in Applications View. When 911 Only is selected, the radiating waves
disappear from the location icon.
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Enabling TTY
TTY (also known as a TDD or Text
Telephone) is a telecommunications device
that enables you to communicate by
telephone if you are deaf, hard of hearing,
or have speech or language disabilities.
Your device is compatible with select TTY
devices. You can connect a TTY/TDD
machine to your device through the
headset jack while this mode is enabled.
Please check with the manufacturer of your
TTY device for connectivity information and
to ensure that the TTY device supports
digital wireless transmission.
1 Press Phone .
2 Press Menu .
3 Select Options and then select Phone
Preferences.
4 Select the TTY/TDD pick list and select
one of the following settings:
TTY Full: Sends and receives text.
TTY + Talk: Sends voice and receives
text.
TTY + Hear: Sends text and receives
voice.
Off: Sends and receives voice.
5 Select OK. A red TTY icon appears in
the title bar of the Phone application
whenever TTY is enabled.
Turning on the HAC Setting
CAUTION Do not turn on the Hearing Aid
Compatibility setting unless you use a
hearing aid with a telecoil. Using this
setting without a hearing aid or with a
hearing aid without a telecoil may be
harmful to your hearing.
When the HAC (Hearing Aid Compatibility)
setting is on, your smartphone sends the
audio from your phone calls to the telecoil
rather than to the microphone of your
hearing aid. You are likely to hear calls
much better because volume is increased
and background noise and feedback are
diminished. The HAC setting improves only
the calls you listen to through the earpiece.
It does not affect calls heard on the
speakerphone or with a car kit or headset.
HAC requires extra battery power, so watch
your battery consumption when it's turned
on.
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1 Press Phone .
2 Press Menu .
3 Select Options and then select Phone
Preferences.
4 Check the Hearing Aid Compatibility
box.
5 Select OK.
Manually selecting the wireless band
You can use Select Band to search for
service in a different frequency.
IMPORTANT You should only change this
setting if a customer service representative
from Verizon Wireless recommends that
you do so.
1 Press Phone .
2 Press Menu .
3 Select Options and then select Select
Band.
4 Select a new band, if available.
5 Select OK.
What are all those
icons?
You can monitor the status of several items
using icons in the title bar of the Phone
application:
WHAT ARE ALL THOSE ICONS?
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Your phone is on and you are in a
Verizon Wireless coverage area.
If you are outside a coverage
area, No Service, Extended Network, or Roaming appears
instead. No Service means that
there is no coverage at all and
Roaming means that another
wireless service provider’s
network is available. When
you turn off your phone, Phone Off appears.
You are outside a Verizon
Wireless coverage area and are
roaming on another wireless
service provider’s network. This
icon appears in addition to the
word Roaming. The icon may
flash if the provider is not on the
Verizon Wireless preferred
roaming list.
Your phone is on. The bars
display the signal strength. The
stronger the signal, the more
bars that appear. If you are
outside a coverage area, no bars
appear.
Your phone is off.
You are in an area that supports
NationalAccess (1xRTT) data
services.
You are in an area that supports
BroadbandAccess (EVDO) data
services.
Your phone is on and connected
to a NationalAccess network, but
you are not actively transmitting
data. You can still make and
answer calls.
Your phone is on and connected
to a BroadbandAccess network,
but you are not actively
transmitting data. You can still
make and answer calls.
Your phone is on and a
NationalAccess data connection
is active. You can still make calls,
but you cannot answer calls
(incoming calls go to voicemail).
When you make a call the data
transmission is automatically
interrupted.
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Your phone is on and a
BroadbandAccess data
connection is active. You can still
make or answer calls. When you
make or answer a call, the data
transmission is automatically
interrupted, and then it resumes
when you end the call.
You have new voicemail
messages. You can select this
icon to retrieve your messages.
You have a new alert, such as a
Calendar alarm or a new text
message. To view the alert,
press and hold Center or
select the icon. See Viewing and
using the alerts.
TTY/TDD Mode is active. Use
this mode to communicate by
telephone if you are deaf or hard
of hearing or if you have speech
or language disabilities.
Voice Privacy is enabled, you are
in a service area that supports
this feature, and a call is in
progress. When this feature is
active, voice calls are encrypted
for added privacy.
The Location setting is on and
your longitude and latitude
position are available to the
network and third-party
applications. When you select
the 911 Only setting, the
radiating waves disappear from
this icon and your location is
available only during emergency
calls.
The Bluetooth
®
wireless
technology icon appears in gray
when this feature is off, in blue
when this feature is on, and in
reverse blue when your
smartphone is communicating
with another Bluetooth device.
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3
This icon replaces the Bluetooth
icon when your smartphone is
connected to a Bluetooth
headset or car kit. This icon
appears in dark blue when a call
is in progress and in light blue
when a call is not in progress.
This icon replaces the Bluetooth
icon when a dial-up networking
connection using Bluetooth
wireless technology is active.
Your battery is partially drained.
When the battery drains to 20%
of its capacity, the icon changes
from blue to red. At 10% of its
capacity, you begin to receive
warning messages, and at 5% of
its capacity, the smartphone
beeps (if the Ringer switch is set
to Sound On ) and the icon
changes from red to clear.
Your battery is charging. The
lightning bolt turns from red to
green when the battery is fully
charged and your smartphone
remains connected to the
charger.
Your battery is fully charged and
your smartphone is not
connected to the charger.
You have new text or multimedia
messages. The numbers next to
the icon indicate the number of
unread messages in your Inbox.
You can select this icon to
retrieve your messages.
Displays the current (or next)
event from the Calendar
application. If you have an event
conflict during the current time
period, a red bar appears next to
the event description. To jump to
the current event in the Calendar
application, select the Calendar
status line (see Displaying your
calendar for details).
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KEY TERM
1xRTT (Single carrier [1x] radio
transmission technology): A wireless
technology that can provide fast data transfer
and Internet access with average speeds of
60–80Kbps and bursts up to 144Kbps.
KEY TERM
EVDO (Evolution Data Optimized): A
wireless broadband technology that is
designed for very high-speed data transfer
with average download speeds of 400–
700Kbps, capable of reaching speeds up
to1.8Mbps, and upload speeds up to 156Kbps.
DID YOU KNOW
?
You can tap the Bluetooth icon
to quickly turn Bluetooth wireless features on
and off.
TIP
To display the remaining battery power, tap
the battery icon at the top of the screen.
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Your email and other
messages
4
You already know how efficient email and messaging are for
staying in touch. Now your Palm
brings you a new level of convenience: email on the go. Enjoy
the ease and speed of communicating with friends, family, and
colleagues anywhere you can access the Verizon Wireless data
network.
You can send photos to your friends and family, or create
Microsoft
colleagues. You can also receive attachments to view and edit
at your convenience.
Your smartphone includes two email
applications: the VersaMail
(called Email in Applications View), and the
Wireless Sync application. You can also
access web-based email, like Yahoo! Mail
or Hotmail, from the web browser on your
smartphone.
®
application
TIP
An email application is not an email
provider. It works with an account from a
provider to transfer messages to
your smartphone.
KEY TERM
Email provider The service you
use to send and receive email. Your email
provider’s name appears between the @
symbol and the dot symbol in your email
address.
BEFORE YOU BEGIN You must activate
data services on your Verizon Wireless
account before you can use email on your
smartphone.
I want to…Use this app…
Check free web mail, such as Hotmail, Gmail, or Yahoo!Web browser
Check fee-based Internet mail, such as Yahoo! Mail Plus Wireless Sync or VersaMail
Sync my email and organizer info with my company’s
Wireless Sync or VersaMail
Exchange server
Sync my email with my company’s Domino serverWireless Sync or VersaMail
Push my email and organizer info from my company’s
Exchange server using Microsoft Exchange ActiveSync
®
Ver saM ail
Check messages from multiple email addressesVersaMail
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I want to…Use this app…
Sync my email and organizer info with my company’s
Lotus Notes/Domino server
Connect to my company’s Wireless Sync serverWireless Sync
Access email on my smartphone, my computer, and the
Verizon Wireless website
Use the Advanced Encryption Standard (AES) while
sending and receiving messages
The Wireless Sync
application
In addition to sending and receiving email
messages, you can also use Wireless Sync
to sync your email and other personal
information when you’re away from your
computer.
The sections that follow cover how to enter
your email account settings in the Wireless
Sync application. To use the Wireless Sync
application, you must subscribe to the
Wireless Sync feature from Verizon
Wireless (additional charges may apply).
For more info on Wireless Sync and to
learn how to send and receive mail, see the
documentation at the following location:
h
ttp://www.wirelesssync.vzw.com.
How do I get started?
1 If you are setting up a personal email
account, or if your corporate email
account does not use a Microsoft
Exchange Server or a Domino server,
gather the following info, and then
follow the steps in Setting up Wireless
Sync to work with Internet email.
• Wireless Sync password (if you have
one)
• Mobile phone number
• Email address and password
Wireless Sync
Wireless Sync
Wireless Sync
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• Incoming mail server name
• Incoming mail server port number
• Mail protocol: POP or IMAP
2 If your corporate email account uses a
Microsoft Exchange Server or a Domino
server, gather the following info, and
then follow the steps in Setting up
Wireless Sync to work with corporate
email.
• Wireless Sync password (if you have
one)
• Mobile phone number
• Email address and password
3 If your corporate email account uses a
Wireless Sync server which connects to
a Microsoft Exchange Server or a
Domino server, gather the following
info, and then follow the steps in Setting
up Wireless Sync to work with a
corporate Wireless Sync server.
• The URL for the Wireless Sync server
• Your corporate login and password
DID YOU KNOW
agreement and rate plan, data fees may apply
when downloading the Wireless Sync
software.
?
Depending on your service
Setting up Wireless Sync to work with
Internet email
In the Wireless Sync application, all
personal email accounts, such as Earthlink,
AOL, or Yahoo! Mail Plus, are considered
Internet email accounts. In addition, any
corporate email account that does not use
a Microsoft Exchange or Domino server is
referred to as an Internet email account.
1 Press Wireless Sync .
2 Select Start to download the Wireless
Sync software to your smartphone. (The
download takes a few minutes.)
3 When asked if your company has a sync
server, leave the box unchecked, and
then select Next.
4 Select Ye s , No, or Forgot to indicate
whether you have a Wireless Sync
password. If you select No, your
smartphone’s web browser opens and
you are taken through a series of steps
to create an account. If you select
Forgot, Verizon Wireless sends a
temporary password to your
smartphone.
5 Set the following Account Setup info,
and then select Next:
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Mobile number: Enter your
smartphone’s phone number, if it is not
already filled in.
Password: Enter the password for your
Wireless Sync account.
Read Terms & Conditions: Select this
button to read about your Wireless Sync
account.
I agree to the terms & conditions:
Check the box to indicate that you agree
to the terms and conditions. You cannot
continue unless you check this box.
NOTE You are prompted to scribble on the
screen to create a random number for
encryption.
8 Set the following Email Setup info, and
then select Next:Set up Internet email: Select this
setting to set up Wireless Sync to work
with your existing Internet email
account.
Email Address: Enter the email address
you want Wireless Sync to access.
Password: Enter the password you use
to access this email address.
9 If Wireless Sync recognizes your mail
settings, the first sync begins and you
are done with the setup process.
If Wireless Sync does not recognize
your mail settings, enter the following
information, and then select Next:
6 Set the following Account Setup info,
and then select Next:Confirm home time zone: Select the
pick list and select the time zone where
you live.
Enable weather info for my ZIP code:
Enter the ZIP code where you live if you
want to receive local weather reports.
7 Select OK to continue.
Server name: Enter the name of your
incoming mail server, such as
mail.myisp.com.
Port: Enter the port number for your
incoming mail server, such as 110 (POP)
or 143 (IMAP).
POP: If you are connecting to a POP
server, check the POP box. If you are
connecting to an IMAP server, leave this
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box empty. If you are not sure which
type of server you’re connecting to,
contact your email provider.
Leave messages on server: Check this
box if you want to leave a copy of your
messages on the mail server after you
download them to your smartphone. If
you want to delete the messages from
your mail server after downloading
them to your smartphone, leave this box
empty.
10 When the Congratulations message
appears, select Done.
11 During the first sync you are prompted
to select one of the following:
Refresh: Replaces Calendar and
Contacts on your smartphone with
information on the server. (Not
recommended for POP and IMAP
users.)
Merge: Merges items on your
smartphone with items on the server.
The first sync can take several minutes;
once complete, Wireless Sync is ready to
keep you up-to-date.
TIP
The Wireless Sync and VersaMail
applications require the correct protocol,
server, and security settings to send and
receive email. Your email provider can easily
provide these settings.
Setting up Wireless Sync to work with
corporate email
If your company uses a Microsoft
Exchange Server or a Domino server,
follow these steps to set up your email
account settings in the Wireless Sync
application. If your company uses a
different type of mail server, see Setting up
Wireless Sync to work with Internet email
or Setting up Wireless Sync to work with a
corporate Wireless Sync server for
instructions.
1 Press Wireless Sync .
2 Select Start to download the Wireless
Sync software to your smartphone. (The
download takes a few minutes.)
3 When asked if your company has a sync
server, leave the box unchecked, and
then select Next.
4 Select Ye s , No, or Forgot to indicate
whether you have a Wireless Sync
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password. If you select No, your
smartphone’s web browser opens and
you are taken through a series of steps
to create an account. If you select
Forgot, Verizon Wireless sends a
temporary password to your
smartphone.
5 Set the following Account Setup info,
and then select Next:Mobile number: Enter your
smartphone’s phone number, if it is not
already filled in.
Password: Enter the password for your
Wireless Sync account.
Read Terms & Conditions: Select this
button to read about your Wireless Sync
account.
I agree to the terms & conditions:
Check the box to indicate that you agree
to the terms and conditions. You cannot
continue unless you check this box.
NOTE You are prompted to scribble on the
screen to create a random number for
encryption.
6 Set the following Account Setup info,
and then select Next:
Confirm home time zone: Select the
pick list and select the time zone where
you live.
Enable weather info for my ZIP code:
Enter the ZIP code where you live if you
want to receive local weather reports.
7 Set the following Email Setup info, and
then select Next:
Set up Exchange or Domino email:
Select this setting to set up Wireless
Sync to work with your corporate email
account.
Email Address: Enter the email address
you want Wireless Sync to access. For
example, if you want Wireless Sync to
access your work email, enter the email
address you use at work, such as
jane.doe@anycorp.com.
8 When the Congratulations message
appears, select Done.
9 On your computer, go to
www.wirelesssync.vzw.com/monitor
to
install the software that lets Wireless
Sync work with your server.
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10 During the first sync you are prompted
to select one of the following:
Refresh: Replaces Calendar and
Contacts on your smartphone with
information on the server.
Merge: Merges items on your
smartphone with items on the server.
The first sync can take several minutes;
once complete, Wireless Sync is ready to
keep you up-to-date.
Setting up Wireless Sync to work with a
corporate Wireless Sync server
If your company uses a Wireless Sync
server to connect to your Microsoft
Exchange Server or a Domino server,
follow these steps to set up your email
account settings in the Wireless Sync
application.
1 Press Wireless Sync .
2 Select Start to download the Wireless
Sync software to your smartphone. (The
download takes a few minutes.)
3 Check the box asking if your company
has a Wireless Sync server, and then
select Next.
4 Enter the URL for your company’s
Wireless Sync server, and then select
Next.
5 Select Ye s or No to indicate whether
you have a Wireless Sync password. If
you select No, your smartphone’s web
browser opens and you are taken
through a series of steps to create an
account.
6 Set the following Account Setup info,
and then select Next:Mobile number: Enter your corporate
login in this field. This may be your
username or may include your
corporate domain information. Contact
your Wireless Sync administrator for
more information.
Password: Enter the corporate
password.
Read Terms & Conditions: Select this
button to read about your Wireless Sync
account.
I agree to the terms & conditions:
Check the box to indicate that you agree
to the terms and conditions. You cannot
continue unless you check this box.
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7 Set the following Account Setup info,
and then select Next:
Confirm home time zone: Select the
pick list and select the time zone where
you live.
Enable weather info for my ZIP code:
Enter the ZIP code where you live if you
want to receive local weather reports.
8 When the Congratulations message
appears, select Done.
9 During the first sync you are prompted
to select one of the following:
Refresh: Replaces Calendar and
Contacts on your smartphone with
information on the server.
Merge: Merges items on your
smartphone with items on the server.
The first sync can take several minutes;
once complete, Wireless Sync is ready to
keep you up-to-date.
The VersaMail®
application
Before you can use the VersaMail
application, you need to install the
VersaMail software and enter your email
account settings. If you have multiple email
accounts, you must enter settings for each
email account.
After you install the VersaMail software,
you can find additional information on using
and customizing the VersaMail application
in the User Guide for the VersaMail Application at www.palm.com/mypalm/
755pverizon.
NOTE Your smartphone comes with the
VersaMail application version 3.5.4. If you
are using the VersaMail application version
4.0 or higher, the instructions in this
section do not apply to you. Follow the
instructions that came with the VersaMail
application version 4.0 instead.
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How do I get started?
1 Download the VersaMail application
from www.palm.com/mypalm/
755pverizon-bonus and install it on your
smartphone. See Installing applications
for details.
2 If either of the following is true, read the
User Guide for the VersaMail
Application:
• You used the VersaMail application on
your previous Palm OS
®
device, and
you want to transfer those settings to
your smartphone.
• You plan to use the VersaMail
application to access an email account
on a Microsoft Exchange server, a
Lotus Notes server, or a Microsoft
MAPI server.
3 If your email provider is listed here, then
skip to Setting up
the VersaMail
application to work with common
providers.
• AOL
• Apple.Mac
• AT&T Global
• AT&T Worldnet
• BellSouth
• Cablevision
• Charter
• Comcast
• CompuServe
• Concentric
• Covad
• Cox Central
• Cox East
• Cox West
• EarthLink
• Gmail
• Juno
• Mail.com
• NetZero
• RCN
• SBC/PacBell
• SBC/Prodigy
• Speakeasy
• USA.net
• Verizon DSL
• Yahoo!
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4 If your email provider’s name is not
listed, then you need to obtain the
following info from your system
administrator or ISP, and then skip to
Setting up
the VersaMail application to
work with other providers:
• Mail protocol: POP or IMAP
• Incoming and outgoing mail server
names, such as mail.myisp.com
• Incoming and outgoing mail server
port numbers, such as 110 (incoming
POP), 143 (incoming IMAP), or 25
(outgoing POP or IMAP)
• (If necessary) Security settings: APOP,
Setting up the VersaMail application to
work with common providers
1 Press Applications and select
Email to open the VersaMail
application.
2 If the Initial Setup dialog box appears,
select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
4 Select the Mail Service pick list, select
your email provider (such as Earthlink),
and then select Next.
ESMTP, SSL
TIP
The correct protocol, server, and security
settings are required for the VersaMail
application to be able to send and receive
email for your account. Your email provider
can easily provide these settings. You may be
able to find this account setup info on your
email provider’s website.
5 Enter the username for your email
account. Your username appears before
the @ symbol in your email address.
NOTE For some email providers, such as
Gmail, your username is your entire email
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address. Check with your email provider if
you are not sure what to enter as your
username.
6 Select the Password box, enter your
email account password, select OK, and
then select Next.
7 Select Next, and then select Done.
TIP
To enter settings for another email
account, open the Accounts menu and select
Account Setup.
Setting up the VersaMail application to
work with other providers
1 Press Applications and select
Email to open the VersaMail
application.
2 If the Initial Setup dialog box appears,
select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
4 Select the Mail Service pick list, and
then select Other.
5 Select the Protocol pick list, select POP
or IMAP (based on the info you got from
your system administrator or ISP), and
then select Next.
6 Enter the username for your email
account. Your username appears before
the @ symbol in your email address.
NOTE For some email providers, such as
Gmail, your username is your entire email
address. Check with your email provider if
you are not sure what to enter as your
username.
7 Select the Password box, enter your
email account password, select OK, and
then select Next.
8 Enter your email address and the
names of the incoming and outgoing
mail servers, and then select Next.
9 If your system administrator or ISP
provided port numbers or security
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settings, select Advanced, and then
enter those settings.
TIP
You can also select Advanced to set more
options for incoming and outgoing messages.
10 Select Done.
Creating and sending email messages
1 From the Inbox, select New.
2 Begin entering one of the following for
the addressee:
• Email address
• First name
• Last name
TIP
If you enter address info that matches one
or more of your contacts, the VersaMail
application displays the matching contacts. To
accept a suggestion, select the correct
contact. To send to a different address, keep
entering the email address or name.
3 Enter the subject and message text.
TIP
To move between fields, press Up or
Down on the 5-way.
4 Select one of the following:
Send: Connects and sends all
messages immediately. If the message
cannot be sent for any reason, the
message is stored in your Outbox.
Outbox: Stores the message to be sent
later.
Drafts: Saves the message so you can
continue working on it at another time.
Cancel: Returns to the message list
without saving the message.
DID YOU KNOW
makes up to five attempts to send a message;
if it is still not successful, an alert message
appears and you must try to manually send
the message again.
?
The VersaMail application
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Adding attachments to your email
messages
You can attach several types of files to your
email messages.
TIP
To remove an attachment, select the file in
the Attachments box, and then select
Delete.
Attaching photos and videos
1 Create the m
essage to which you want
to attach the photo or video.
2 On the New Message screen, select
the red paper clip icon in the
upper-right corner.
3 From the Ty p e pick list, select Photo/
Video.
4 On the Select Media screen, select the
Album pick list to go to the album
containing the photo or video you want,
and then check the box to the left of the
photo or video.
5 Select Done.
TIP
To attach more than one file to a message,
repeat steps 3 and 4.
Attaching ringtones
1 Create the m
essage to which you want
to attach the ringtone.
2 On the New Message screen, select
the red paper clip icon in the
upper-right corner.
3 From the Ty p e pick list, select Sounds.
TIP
Ringtones that are copy-protected appear
in the Sounds application with a lock icon. You
can use these ringtones on your phone, but
you cannot send them as attachments.
4 Select the ringtone you want, and then
select Insert.
5 Select Done.
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Attaching Word, Excel®, PowerPoint®, and
PDF files
1 Create the message to which you want
to attach the file.
2 On the New Message screen, select
Receiving and viewing email messages
1 From any mailbox, select Get or Get &
Send.
2 From the Inbox, select the message you
want to view.
the red paper clip icon in the
upper-right corner.
3 From the Ty p e pick list, select
Documents.
4 Select the file you want on the
Documents screen.
5 Select Done.
Attaching other types of files
1 Create the message to which you want
to attach the item.
2 On the New Message screen, select
the red paper clip icon in the
upper-right corner.
3 From the Ty p e pick list, select the type
of file to attach—for example, Address,
Appointment, or Memo/Text.
4 Select the item you want from the list in
the Ty p e box.
5 Select Done.
3 If a large incoming message is
truncated, select More .
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TIP
When viewing a message, tap the scroll
arrows at the top of the screen to view the
previous or next message.
4 Select Done.
Viewing attachments
There are a number of attachment types
you can open with the built-in software
on your smartphone (for example,
Microsoft Word, Excel, and PowerPoint
files; PDF files; ringtones, and photos).
1 From any folder, open the message with
the attachment you want to view.
Messages with downloaded
attachments appear with a paper clip
icon to the left of the message icon.
TIP
If an attachment is not downloaded
because it is larger than your maximum
message size, the paper clip icon does not
appear, and the attachment does not display
at the bottom of the message screen. Select
More to download and display any
attachments.
2 Tap the attachment name at the bottom
of the message screen to view it in the
default viewer on your smartphone.
TIP
You can also tap the folder icon to the left
of the attachment name to open a menu of
tasks you can do with the attachment,
including View, Install, or Unzip, depending
on the attachment file type; Save to card to
save the attachment to an expansion card; or
select Viewer to select the application you
want to use to view the attachment.
3 When you finish with the attachment,
select Done to return to the
Attachments dialog box.
NOTE If there is no Done button, press
Applications and select Email to
return to the account’s Inbox.
Replying to or forwarding email
messages
When you respond to messages, you can
select whether to include the original text
(see Customizing your email settings
).
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DID YOU KNOW
sends all messages as plain text only, with all
HTML tags stripped, even if you are
forwarding or replying to a message that was
originally received as HTML.
?
The VersaMail application
The message includes a meeting
invitation.
This message has high priority.
You can rearrange the message list to
e it easier to find and view messages.
1 From the Inbox or another folder, open
the message you want to respond to.
2 In Message View, select Reply. Select
whether to reply to just the sender or to
reply to both the sender and all
addressees on the message.
3 Enter your reply.
4 Select Send.
Managing your messages
The status icons that appear near the
messages in your Inbox indicate the
following:
The message is unread when the
subject appears in bold.
The message includes an
attachment.
mak
• In the Inbox, select Sort, and then
select one of the following: Sort by
Date, Sort by Name, or Sort by
Subject.
• To quickly switch between folders in list
view, select the folder pick list at the
top of the screen and select the desired
folder.
Deleting selected messages from the
Inbox
When you delete a message from the
Inbox, it moves to the Trash folder.
1 Select the bullet next to the icon of each
message that you want to delete. To
select adjacent messages, drag the
stylus so it touches the bullet to the left
of each message. Lift the stylus and
drag again to select more adjacent
messages.
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2 Press Menu .
3 Select Delete on the Message menu.
4 If a confirmation dialog box appears,
select OK to confirm deletion.
TIP
To delete a single message, select the
envelope icon next to the message, and then
select Delete from the list.
Deleting messages by date
You can quickly delete a group of
messages by selecting a range of dates.
1 Press Menu .
2 Select Delete Old on the Message
menu.
3 Select the folder and a date range for
the messages you want to delete.
4 Select OK.
5 If a confirmation dialog box appears,
select OK to confirm deletion.
TIP
To empty (or purge) the Trash folder, open
the Message menu and select Empty Trash.
Switching accounts
If you create more than one email account
in the VersaMail application, you need to
switch from account to account to get,
send, and otherwise manage the
messages in each account.
1 Press Menu .
2 Select Accounts, and then select an
account.
DID YOU KNOW
application to a quick button, you can press
that button repeatedly to switch between your
different email accounts.
?
If you assign the VersaMail
Customizing your email settings
You can customize the VersaMail settings
for each individual email account on your
smartphone. The preferences you set apply
only to the email account you are currently
viewing. If you have multiple accounts,
configure each account separately.
For example, settings you can customize
include the following:
• Set a schedule to automatically retrieve
email messages
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• Set preferences for how and when
messages are retrieved
• Add a signature to an outgoing message
3 Select Auto Sy nc.
For complete information on all of the
email settings you can customize, see the
User Guide for the VersaMail Application at
www.palm.com/mypalm/755pverizon
.
Scheduling Auto Sync
You can set up the VersaMail application to
automatically download new email
messages to your smartphone with the
Auto Sync feature.
TIP
You need to set up a separate Auto Sync
schedule for each email account. This feature
may not work with email accounts that require
VPN connection. For additional info on using
the VersaMail application with a VPN
connection, see Connecting to a virtual private
network (in this guide) and the User Guide for the VersaMail Application at
mypalm/755pverizon.
www.palm.com/
1 Press Menu .
2 Select Options, and then select
Preferences.
4 Check the Auto-sync box.
5 Select the Every pick list and select the
time interval, from 5 minutes to
12 hours.
NOTE If you set a more frequent interval,
you may need to recharge your Treo battery
more often.
6 Select the Start Time and End Time
boxes, and then select the hour, the
minute, and AM or PM to enter the time
for the first and last Auto Sync to take
place. Select OK.
7 Select the days you want the schedule
to be active. You can choose any
number of days, but you can set up only
one schedule for each email account.
8 Select OK, and then select Get Mail.
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TIP
After you set up a scheduled Auto Sync
and select Get Mail, from then on, only new
messages are retrieved during Auto Sync.
Selecting alert tones
When you schedule Auto Sync for a given
account, you can choose a sound—such as
a bird, a phone, or an alarm—to let you
know when new email arrives.
1 From any mailbox screen, press
Menu.
2 Select Options, and then select
Preferences.
3 Select Alerts.
4 Check the Alert me of new mail box.
TIP
To receive notifications of successful Auto
Sync retrievals only, uncheck the Alert me of auto sync failures box. Leave the box
checked if you want to receive notifications of
both successful and failed Auto Sync
retrievals.
5 Select the Alert Sound pick list, and
then select a sound. Your Treo plays a
brief demo of the sound.
6 Select OK.
Setting preferences for getting messages
1 From any mailbox screen, press
Menu.
2 Select Options, and then select
Preferences.
3 Select Incoming.
4 Set any of the following preferences,
and then select OK:
Get: Indicates whether to get message
subjects only or entire messages.
Ask Every Time: Indicates if you want
to see a dialog box for selecting
subjects only or entire messages each
time you retrieve email. If the box is
unchecked, messages are retrieved
according to the option you select in the
Get pick list.
CHAPTER
THE VERSAMAIL
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APPLICATION
99
YOUR EMAIL AND OTHER MESSAGES
4
CHAPTER
Unread messages (IMAP accounts
only): Downloads only unread mail to
your smartphone. If you don’t check this
box and you select Get & Send, all the
messages on your mail server are
downloaded to your Inbox, including
messages you’ve read.
TIP
The POP protocol does not support
retrieval of only unread mail from the server. If
you have a POP email account, the VersaMail
application downloads all messages
regardless of whether you have read them,
and regardless of whether the Unread
messages box is checked.
including attachments. The maximum
message size that you can retrieve is
60KB for the body text and
approximately 5MB of total data for any
attachments.
Message Format: Sets the format for
messages you retrieve.
HTML: Displays messages sent in
HTML format with basic formatting
intact and displays other messages as
plain text.
Text: Displays all messages as plain
text, regardless of the format in which
they were sent.
Mail from last: Gets messages sent
within the number of days you specify.
Download attachments: Automatically
downloads files attached to email,
except for attachments that exceed the
maximum message size.
Maximum message size: Sets the
maximum size of an incoming email
message. Enter the size in kilobytes
(KB). The default is 5KB, but you can
Attaching a signature to a message
You can attach a personal signature, with
info like your company’s address and
phone numbers, to the bottom of all
messages you send.
1 From any mailbox screen, press
Menu.
2 Select Options, and then select
Preferences.
enter any size up to 2048KB
[approximately 2 megabytes (MB)],
THE VERSAMAIL
100
®
APPLICATION
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