Palm 755P User Manual

User Guide
Your Palm®Treo™ 755P Smartphone
Intellectual property notices
© 2005–2007 Palm, Inc. All rights reser ved. Blazer, HotSync, Palm, Palm Desktop, Palm OS, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Documents To Go is a trademark or registered trademark of DataViz, Inc. Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Microsoft, ActiveSync, Excel, Outlook, PowerPoint and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
This product is protected by one or more of the following United States patents:
6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of s uch technology outside of this product is prohibited without a lice nse from Microsoft or an authorized Microsoft subsidiary.
This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2007 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG Group.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
Palm take back and recycling program
As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, Treo smartphones, and mobile companions out of landfills by evaluating them for possible reuse and recycling.
Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle about how you can help reduce electronic waste.
PN: 406-10993-01 v. 2 .0
for additional details and information

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
®
Palm
Treo™ 755P smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setting up your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Chapter 2: Moving around on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 3: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Turning your smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Viewing minutes usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
CONTENTS
iii
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Chapter 4: Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Which application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The Wireless Sync application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
The VersaMail
®
application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Chapter 5: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . .113
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
BroadbandAccess Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Connections with Bluetooth
®
devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Chapter 6: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Pics & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Pocket Tunes
™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 45
Chapter 7: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Chapter 8: Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Documents To Go
®
Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
iv
CONTENTS
Chapter 9: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . 177
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Sending information with Bluetooth
®
wireless technology . . . . . . . . . . . . . . . . . . . 186
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Chapter 10: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Chapter 11: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
CONTENTS
v
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Making room on your Treo
smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
vi
CONTENTS

Welcome

Congratulations on the purchase of your
®
Palm
Tr e o™ 755P smartphone! In one compact and indispensable device, you now have all of the following:
An advanced mobile smartphone
Mobile email (corporate and personal)
High-speed Internet connection and
data transfer with NationalAccess and BroadbandAccess support
Palm OS
KEY TERM
Calendar, Contacts, Tasks, and Memos applications are collectively referred to as organizer or PIM (personal information manager) applications.
Expansion capability (mini-SD)
A 1.3-megapixel digital camera (camera
version only)
®
organizer applications
Organizer applications: The
DID YOU KNOW
business-to-business sales channel offers a Treo 755 you purchased your smartphone from this channel, check the package to see if your smartphone includes a camera.
Text and multimedia messaging
A media player
Productivity software
?
The Verizon Wireless
P smartphone without a camera. If
This guide helps you set up your Treo smartphone and learn to use it.
NOTE Phone and text messaging services
require a service contract with Verizon Wireless. Web, email, and multimedia messaging services require a service contract and high-speed data service from Verizon Wireless. Data speeds vary based on network availability and capacity.
WELCOME
7

What’s in the box?

What do I need to
You should have received all the following items in the Treo smartphone box:

Hardware

Treo smartphone
Rechargeable battery
AC charger
USB sync cable
Stereo headset

Documentation and software

Read This First setup poster
Quick Reference
Palm Software Installation CD, which
includes the following:
®
Palm
Desktop software
Links to bonus software for your
smartphone
User Guide (this guide)
Palm warranty
Software license agreement
get started?
As you work through the instructions in this guide, you’ll need all the items that came in the Treo 755 in the box? ), as well as the following:
An activated account with Verizon
Wireless
A location with wireless coverage for
your smartphone
An electrical outlet
The computer with which you want to
synchronize your personal information
The Palm Software Installation CD
included in the box
P smartphone box (see What’s
8
WELCOME

Where to learn more

For a quick introduction

Quick Tour:
smartphone’s features. You can open it any time. Press select
Interactive User Guide:
how to move around on your smartphone, set up features (such as voicemail and email), and perform common tasks. To view this guide, go to www.verizonwireless.com/multimedia/ mim/palm treo755p.

While using your Treo™ smartphone

On-device User Guide:
version of this guide, available right on your smartphone. To open the on-device guide, press
User Guide
Tips:
tips for getting the most out of your smartphone. Some tips are available from a menu: open an application, press select
Introduces you to many of your
Applications
Quick Tour
Applications
, select the
Many of the built-in applications include
Options
.
Support
.
, and then select
, and then
Walks you through
A specially formatted
, select
My Treo
tab, and then select
Menu
Tips
. Other
tips are available by selecting a in the upper-right corner of a dialog box.
Online support from Palm:
downloads, troubleshooting, and support information, go to www.palm.com/treo755pverizon-support

If you need more information

Windows Vista™ users:
using your smartphone and desktop software with Windows Vista, visit www.palm.com/ windowsvista.
Books:
Many books on Palm OS® devices are available in local or online book retailers (look in the computers section), or visit www.palm.com/mypalm/755pverizon
Online forums:
user discussion groups to swap information and learn about topics you may find nowhere else. For details, visit www.palm.com/ mypalm/755pverizon.
Customer service from Verizon Wireless:
questions about your mobile account or features, contact Verizon Wireless technical support at 800-922-0204 or Verizon Wireless
,
customer service and billing at 800-256-4646.
Consult online Treo device
Tips
For up-to-date
For information on
icon
.
.
For
WELCOME
9
10
WELCOME
CHAPTER

Setting up

You’re about to discover the many things about your
®
Palm
Tr eo™ 755P smartphone that will help you better
manage your life and have fun, too. As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it uniquely yours. But first, take these few easy steps to set up.
Benefits
Know where your smartphone
controls are located
Start using your smartphone right
away
Establish a link between your
smartphone and your computer
1
11
In this chapter
Palm® Treo™ 755p smartphone overview . . . . . . . . . . . . . . . . . . . 13
Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Maximizing battery life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setting up your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 27
SETTING UP
Indicator light (phone and charge indicator)
Calendar
5-way navigator and Center button
Earpiece
Menu
Send
Phone
Side button
Volume button
Power/End
Wireless Sync
Applications
Option
1

Palm®Tre o™ 755P smartphone overview

Front view

TIP
Protect your screen. Be careful to store your smartphone away from items that might scratch or crush the screen. Visit www.palm.com/mypalm/755pverizon carrying cases and other useful accessories.
to find
DID YOU KNOW
only when the light is on.
DID YOU KNOW
is on, you can press and hold the Side button to open an application of your choice; see Reassigning buttons
?
The indicator light is visible
?
When your smartphone screen
for details.
CHAPTER
®
PALM
TREO™ 755P SMARTPHONE OVERVIEW
13
1
Camera lens (camera version only)
Battery door release
Speaker
Self-portrait mirror (camera version only)
Multi-connector
Headset jack
Microphone
Stylus
Infrared (IR) port
Mini-expansion card slot
SETTING UP
CHAPTER

Back view

IMPORTANT The Treo smartphone
speaker includes a large magnet, so be sure to keep your smartphone away from credit cards or other items that could be demagnetized.
®
PALM
14
TREO™ 755P SMARTPHONE OVERVIEW
SETTING UP
Ringer switch
Sound Off
Sound On
Battery door release
1

Top view

DID YOU KNOW
sounds, including music, at once; you don’t need to hunt for “off” or “mute” settings in individual applications.
?
The Ringer switch silences all

Installing the battery

1 Press the battery door release, and
slide the battery door downward to remove it from your smartphone.
2 Align the metal contacts on the battery
with the contacts inside the battery compartment.
3 Insert the battery into the compartment
at a 45-degree angle, and then press it into place.
CHAPTER
INSTALLING THE BATTERY
15
1
Battery contacts
Smartphone contacts
SETTING UP
CHAPTER
TIP
If your smartphone does not turn on, you need to connect it to the AC charger. If it still does not turn on after you connect the AC charger, then do a soft reset. See Performing a soft reset.

Charging the battery

The battery comes with a sufficient charge to complete the setup process and activate
4 Slide the battery door onto the back of
the smartphone until it clicks into place.
5 When the language selection screen
appears, select the language you want to use.
IMPORTANT You must select the same
language on your smartphone and desktop software.
6 Follow the onscreen instructions to set
up your smartphone.
your phone. After activation, we recommend charging your smartphone for
3.5 hours (or until the indicator light is solid green) to give it a full charge. See Maximizing battery life
for tips on maximizing the life of your smartphone’s battery.
TIP
To avoid draining the battery, charge your smartphone every day, especially if you use your phone often.
DID YOU KNOW
fully drained, your info is still stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source.
?
If your battery ever becomes
CHARGING THE BATTERY
16
SETTING UP
Indicator light
1
1 Plug the AC charger into a wall outlet. 2 Connect the charger cable to the
bottom of the smartphone. Make sure the arrow on the connector is facing up, toward the screen.
DID YOU KNOW
smartphone by connecting it to your computer with the sync cable. You can do this with or without using the charger cable (see Connecting your Treo smartphone to your computer).
Keep in mind that it takes longer to charge the battery using the sync cable, and if your laptop isn’t plugged into a power source, it can drain the laptop’s battery.
?
You can also charge your
3 To confirm that your smartphone is
charging, check the indicator light on your smartphone.
Solid red indicates that your
smartphone is charging.
Solid green indicates that your
smartphone is fully charged.
TIP
If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging.
TIP
If the indicator light doesn’t turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.
CHAPTER
CHARGING THE BATTERY
17
1
Battery icon
SETTING UP
CHAPTER
When your smartphone is on (see Turning your phone on and off), the onscreen battery icon displays the charging status:
A red lightning bolt indicates that the battery is connected to a wall outlet and is charging.
A green lightning bolt indicates that the battery is connected to a wall outlet and is fully charged.
A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power.

Maximizing battery life

An almost empty battery that is red at the bottom indicates that you need to charge the battery immediately.
Battery life depends on how you use your smartphone. You can maximize the life of your battery by following a few easy guidelines:
TIP
To see exactly how much power is left in
your battery, tap the onscreen battery icon.
DID YOU KNOW
a spare for long airplane trips or periods of heavy use. To purchase batteries that are compatible with your smartphone, go to www.palm.com/mypalm/755pverizon
?
You can buy an extra battery as
.
MAXIMIZING BATTERY LIFE
18
SETTING UP
1
Charge your smartphone whenever
you’re at your desk, or charge it overnight. The Li-ion battery has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained.
Your smartphone’s wireless features
(phone, email, messaging, and web) and media features (camera, media players, eBooks, and games) consume more power than its organizer features. If you spend a lot of time using the wireless and media features, keep an eye on the battery icon and charge when necessary.
If you don’t plan to use the wireless
features on your smartphone for a while, turn off your phone (see Turning your phone on and off) and let all calls be picked up by voicemail.
As with any mobile phone, if you are in
an area with no wireless coverage, your smartphone searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone. While your phone is off, you can continue to use your smartphone’s nonwireless features.
Turn down the screen brightness (see
Adjusting the brightness
Decrease the settings in Power
).
Preferences and turn off Beam Receive (see Optimizing power settings
Turn off the Bluetooth
®
).
feature if you’re not using it. See Connecting to a Bluetooth® hands-free device.

Making your first call

BEFORE YOU BEGIN If Phone Off
appears in the title bar, you need to turn on your phone (see Turning your phone on and off). If No Service appears in the title bar, you are outside a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact Verizon Wireless for assistance:
Verizon Wireless technical support:
800-922-0204
Verizon Wireless customer service and
billing: 800-256-4646
CHAPTER
MAKING YOUR FIRST CALL
19
1
SETTING UP
CHAPTER
1 Press Phone . 2 If prompted, press Center to turn
off Keyguard (see Locking your keyboard (Keyguard) for more info).
3
If you haven’t already activated your phone, follow these steps before continuing:
Tap the onscreen Dial Pad to enter
Press Send to dial.
When prompted, press 1 (this number
appears on the E letter key) to program your phone. A service provisioning message appears on your smartphone screen.
Wait a few minutes until you see the
Programming Successful! message,
*228
.
5 Press Send to dial. 6 After you finish the call, press Power/
End to end the call.
TIP
You can also dial phone numbers with the number pad on the keyboard. See Dialing using the keyboard for details.
and then tap the onscreen OK button. If the Ringer switch is set to Sound On , you hear three tones when programming is successful.
Press
Power /E nd
to end the call.
4 Tap the onscreen Dial Pad to enter the
number you want to call.

Adjusting call volume

While a call is in progress, press the Vo lu me button on the side of your smartphone to adjust the call volume.
To increase the volume, press the upper
half of the Volu me button.
To decrease the volume, press the
lower half of the Vol um e button.
MAKING YOUR FIRST CALL
20
SETTING UP
Volume button
Look here for your phone number
1
What’s my phone number? 1 Make sure your phone is on (see
Turning your phone on and off
).
2 Press Phone . 3 Press Menu . 4 Select Options, and then select Phone
Info.
TIP
If your phone number doesn’t appear in Phone Info, turn your phone off and on again before you recheck Phone Info. If your phone number still doesn’t appear, contact Verizon Wireless to confirm that your phone has been activated.

Setting up your computer

You need to install the desktop software and connect the sync cable so that you can synchronize the info on your computer and the info on your smartphone. You can use either Palm or Microsoft Outlook separately) as your desktop software.
Synchronization means you can enter or change info on your smartphone or on your computer and then sync to automatically update the info in both places. There’s no need to enter the info twice. We strongly recommend that you sync your smartphone with your computer frequently to keep your info up-to-date (and backed up) in both locations.
®
Desktop software (included)
®
for Windows (sold
CHAPTER
SETTING UP YOUR COMPUTER
21
1
SETTING UP
CHAPTER

System requirements

Your computer should meet the following minimum system profiles:
Windows 2000, XP Service Pack 2, or
Media Center Edition 2005
32MB of available memory (RAM)
170MB of free hard disk space
CD drive
Available USB port
Mac OS X version 10.2 or later
128MB of total memory (RAM)
190MB of free hard disk space
CD drive
Available USB port
Windows XP users: To sync your info, you must install Palm Desktop software from the Palm Software Installation CD that came with your smartphone—even if you sync with Outlook (sold separately) or another third-party application.
Windows Vista users: Before inserting the Palm Software Installation CD, go to www.palm.com/windowsvista
where you’ll
find instructions and information about
using your smartphone and desktop software with Windows Vista.
Upgrading from another Palm OS
NOTE If you are setting up your first Palm
®
device
OS device, skip ahead to Connecting your Treo smartphone to your computer.
You can transfer all compatible applications and information from your previous Palm
®
OS
device to your new Treo 755P smartphone. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files.
When you install the desktop software from the Palm Software Installation CD, some third-party applications may be quarantined because they are not compatible with the Palm OS software version 5.4.9 on your new Treo smartphone. Quarantined files are not installed on your smartphone, nor are they deleted; these files are placed in a new folder on your computer: C:\Program Files\Palm\device name\PalmOS5 Incompatible Apps. (On some systems
SETTING UP YOUR COMPUTER
22
SETTING UP
1
Palm may be replaced with palmOne or Handspring.)
TIP
If you have third-party applications on the device you are upgrading from, you may want to review the info in Upgrading of apps you do not want to try to install on your new device. The info in Upgrading useful if you run into other problems during the upgrade process.
TIP
Some third-party utilities allow you to back up your old device’s information onto an expansion card and then transfer the info to your Treo 755 recommend this method because any incompatible applications are also transferred to your smartphone.
P smartphone. We do not
that lists kinds
is also
1 Calculate how much space your apps
and info occupy on your previous Palm OS device:
From Applications View, open the
menus.
Select Info on the App menu.
At the bottom of the screen, select
Size.
Look at the numbers on the Free
Space line and subtract the number on the left from the number on the right to calculate the space used. For example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this device.
2 If the space occupied on your previous
device is 60MB or less, then go to step
3. If the space occupied is greater than 60MB, then do any of the following to reduce the storage space you’re using before you go to the next step:
Delete any third-party applications
that you no longer use.
Move large files, such as eBooks and
images, to an expansion card.
CHAPTER
SETTING UP YOUR COMPUTER
23
1
SETTING UP
CHAPTER
Move third-party applications to an
expansion card.
Purge old info in applications such as
Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items.
3 Synchronize your previous device with
your previous desktop software to back up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software Installation CD (see Installing the desktop synchronization software).
IMPORTANT Do not synchronize your new
Treo 755
P smartphone with any previous
versions of Palm Desktop software.
5 During the installation process, sync
your new Treo smartphone with your new desktop software as instructed. When prompted, do the following:
Connect your new smartphone to
your computer (see Connecting your Treo smartphone to your computer).
Indicate whether you want to sync
only the info in your PIM apps (Calendar, Contacts, Memos, and Tasks) or all info and apps (excluding apps known to be incompatible).
Select a device name for your new
smartphone; be sure to select the same name that you used for your old device. (This is the name that appears in the User list in Palm Desktop software.)
MAC ONLY If you have pictures on your
previous device, copy them from your previous device to an expansion card or beam them to your new Treo 755
P
smartphone. 6 If you plan to continue using your
previous device, perform a hard reset to remove its associated device name. (See the documentation that came with your previous device for instructions on performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous device with your computer, be sure to assign it a new name.
SETTING UP YOUR COMPUTER
24
SETTING UP
1
If any third-party applications are quarantined during the installation, do not manually install them. Contact the third-party developer for software updates and info about compatibility with your Treo 755
P smartphone.

Installing the desktop synchronization software

IMPORTANT Even if you already own a
Palm OS device and have installed a previous version of the desktop software, you must install the software from the Palm Software Installation CD that came with your Treo 755
BEFORE YOU BEGIN If you are installing
P smartphone.
on a computer at work, make sure your computer is configured to let you install new software. Contact your company’s IT department for help.
TIP
If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit.
1 Close any apps that are running on your
computer, including those that are minimized. Your computer needs all its resources to install the software.
2 Insert the Palm Software Installation CD
into the CD drive on your computer.
3 If you are installing on a Mac,
double-click the CD icon on the desktop, and then double-click the
PalmSoftware.pkg icon.
4 When the installation wizard opens,
follow the onscreen instructions. Please note these important points about the installation process:
When the language selection screen
appears, click the same language you selected on your smartphone.
CHAPTER
SETTING UP YOUR COMPUTER
25
1
Sync cable
Sync button
SETTING UP
CHAPTER
You can choose which desktop
software you want to use for synchronization: Palm Desktop software or Microsoft Outlook.
TIP
To download a trial version of Microsoft Outlook and learn about discount offers go to: www.palm.com/mypalm/755pverizon-bonus
NOTE If you use Microsoft Outlook as your
.
desktop email application, select Microsoft Outlook as your desktop synchronization software. If you select Microsoft Outlook, Palm Desktop software still installs on your computer. When you enter information on your computer, be sure to enter your information in Microsoft Outlook, not in Palm Desktop software.
When the install process prompts you
to connect your smartphone to your computer, go to Connecting your Treo smartphone to your computer.

Connecting your Treo smartphone to your computer

1 Plug the AC charger into a wall outlet.
2 Plug the USB sync cable into an
available USB port or a powered USB hub on your computer.
TIP
For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply.
3 With the sync button facing up, connect
the sync cable to the bottom of your smartphone. Do not press the sync button until you are instructed to do so.
4 Connect the charger cable to the
bottom of your smartphone.
SETTING UP YOUR COMPUTER
26
SETTING UP
1
You are now ready to synchronize; go to Synchronizing information—the basics
Synchronizing information—the
corporate server frequently to keep your info up-to-date (and backed up) in
.
both locations. The info from all the following applications
is updated by default each time you sync your smartphone with your desktop software:
basics
Synchronizing means that info that is entered or updated in one place (your smartphone or your computer) is automatically updated in the other, so there’s no need to enter the info twice. We strongly recommend that you sync your smartphone with your computer or
Computer type Desktop type What syncs and where
Windows Microsoft Outlook
(sold separately)
Windows Palm Desktop
software
Mac Palm Desktop
software
How each application syncs depends on your computer type and the desktop software you are using, as follows:
Calendar, Contacts, Memos, and Tasks
sync with Outlook
Pics&Videos syncs with Palm Desktop
software
All apps sync with Palm Desktop software
All apps sync with Palm Desktop software
CHAPTER
SYNCHRONIZING INFORMATION—THE BASICS
27
1
Sync button
SETTING UP
CHAPTER
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software from the Palm Software Installation CD that came with your Treo 755
P
smartphone—even if you sync with Outlook (sold separately) or another third-party application. See Installing the desktop synchronization software for instructions.
1 Connect your Treo 755
P smartphone to
3 A message indicates that
synchronization is in progress.
4 Wait for a message that indicates that
the process is complete before you disconnect the sync cable.
TIP
If you have problems synchronizing, see Synchronization
TIP
For more sync options, including which apps sync, see Synchronizing information— advanced.
for suggestions.
your computer (see Connecting your Treo smartphone to your computer).
NOTE If you’re performing initial setup,
your smartphone should already be connected to your computer.
If you’re finishing your initial setup, you now have the option to install bonus software. If you choose to install some of the bonus software, you need to sync again to install the software on your
2 Press the sync button on the sync
cable.
smartphone. You can also install bonus software later, see Installing applications
TIP
For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer.
.
SYNCHRONIZING INFORMATION—THE BASICS
28
CHAPTER

Moving around on your smartphone

Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your smartphone is similar. Most Palm OS same set of controls. So once you learn how to use these controls on your Palm
®
Tr eo™ 755P smartphone, you’ll be
driving all over town and you won’t even need a map.
Benefits
Find and open applications quickly
Access extra features with menus
Move around in applications with
one hand, using the 5-way navigator
®
applications use the
Access many more characters and
symbols than are displayed on the keyboard
2
29
In this chapter
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
MOVING AROUND ON YOUR SMARTPHONE
Up
Right
Left
Down
Center
2

Moving around the screen

To move around the Treo 755P smartphone screen, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.
TIP
Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.
DID YOU KNOW
icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.
?
In this guide, we use arrow
The 5-way includes the following buttons:
CHAPTER
MOVING AROUND THE SCREEN
31
MOVING AROUND ON YOUR SMARTPHONE
Slider
Scroll arrows
2
CHAPTER

Scrolling through screens

As on a computer, you scroll on the Treo smartphone to move from field to field or page to page, or in some cases to highlight an item or option in a list.
Up or Down to scroll one screen at a time.
You can also scroll using the stylus. Tap an onscreen scroll arrow, or drag the slider of an onscreen scroll bar.
In list screens, use the 5-way to select and move between entries such as notes, memos, contacts, or photos. In individual entry screens—such as a single photo or email message—use the 5-way to move among the items on the screen or to move to another entry.
The behavior of the 5-way for list screens and entry screens varies according to application. Here are some general scrolling tips that apply in most applications:
Press Right , Left , Up , or
Down to move to the next field, button, or action in that direction.
In list screens, press and hold Up or
Down to scroll one screen at a time.
When inside a text field, press Right
or Left to scroll to the next character or word, press Up or Down to scroll between lines, or press and hold

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it.
The highlight can take one of two forms, depending on what is highlighted:
Border glow: When an onscreen
button (such as OK or Cancel) or pick list is highlighted, the item displays a glow around its border. If an entire list screen
MOVING AROUND THE SCREEN
32
MOVING AROUND ON YOUR SMARTPHONE
2
is highlighted, the glow appears at the top and bottom of the screen only.
TIP
When a border appears at the top and bottom of a list screen, press Center on the 5-way to highlight the first item in the list.
Colored background: When a phone
number, text, an email address, a web link, or an item in a list is highlighted, the item is displayed as white text against a colored background. Examples of lists include the Contacts list, the Messaging Inbox, and the Tasks list.
After highlighting an item, you can select or activate it by pressing Center , or by tapping the item with the stylus.
TIP
After you open an application (see Opening applications the 5-way to highlight various screen elements.
), experiment with using

Highlighting text

You can use the stylus to highlight text on the screen.
Tap and drag the stylus across the text
you want to highlight.
To highlight a word, double-tap it.
To highlight a paragraph, triple-tap it.

Accessing command buttons

In most applications, command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them.
From a list screen, such as the Contacts
list or Memos list, press Right to jump to the first button.
CHAPTER
MOVING AROUND THE SCREEN
33
MOVING AROUND ON YOUR SMARTPHONE
Menu shortcut
2
CHAPTER
From a screen where you create or edit
entries, such as Edit Contacts, press Center to jump to the first button.
From a dialog box, such as Edit
Categories, press Up or Down to scroll to the buttons.
KEY TERM
Dialog box A set of options and
command buttons that are enclosed by a border and that enable you to carry out a specific task.

Selecting menu items

Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Treo smartphone, it’s a good idea to familiarize yourself with the additional features available through the various application menus.
1 Press Menu to display an
application’s menus.
2 Press Right and Left to switch
between menus.
3 Press Up and Down to highlight a
menu item.
4 Press Center to select the menu
item, or press Menu to close the menu and cancel your selection.
TIP
Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the menu shortcut. For example, when you’re in Calendar, you can press Menu + N to create a new event.
MOVING AROUND THE SCREEN
34
MOVING AROUND ON YOUR SMARTPHONE
2

Selecting options in a pick list

Stylus: Use your stylus to tap the pick
A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features and pick lists let you select the contents for a particular field.
You can select items from a pick list with the 5-way or the stylus.
5-way: Use the 5-way to highlight
the pick list, and then press Center to display the items in the list.
Press Up and Down to highlight
the item you want.
Press Center to select the
highlighted item.
To exit the pick list without making a
selection, press Left or Right .
list.
Tap the item you want from the list.
To exit the pick list without making a
selection, tap outside the list.
CHAPTER
MOVING AROUND THE SCREEN
35
MOVING AROUND ON YOUR SMARTPHONE
Menu
Backspace
Return
AltSpace
Option
Shift/Find
Backlight
2
CHAPTER

Using the keyboard

TIP
When using the keyboard, most people find it easiest to hold the Treo smartphone with two hands and use the tips of both thumbs to press the keys.
DID YOU KNOW
a keyboard backlight that turns on and off when the screen turns on or off. The backlight also dims when an active call lasts longer than a specified period of time. See Optimizing power settings to adjust the automatic shut-off and dimming intervals.
?
The Treo smartphone includes

Entering lowercase and uppercase letters

To enter lowercase letters, press the
desired keys.
To enter an uppercase letter, press
Shift/Find and then press a letter key. You don’t need to press and hold Shift while entering a letter. When Shift is active, the symbol appears in the lower-right corner of the screen.
USING THE KEYBOARD
36
MOVING AROUND ON YOUR SMARTPHONE
Letter
Symbol
2
To turn Caps Lock on, press Shift/Find
twice. To turn it off, press Shift/ Find once. When Caps Lock is on, the symbol appears in the lower-right corner of the screen.

Entering numbers, punctuation, and symbols

Number, punctuation, and symbol characters appear above the letters on the keys.To enter these characters, do one of the following:
Press Option , and then press the
key with the desired character shown above the letter. You don’t need to press and hold Option while pressing the second key. When Option is active, the symbol appears in the lower-right corner of the screen.
To turn Option Lock on, press Option
twice. To turn it off, press Option once. When Option Lock is on, the symbol appears in the lower-right corner of the screen.
DID YOU KNOW
automatically default to Option Lock, such as the Dial Pad View in the Phone application or the Calculator. In this case, you do not need to press Option to enter numbers.
?
Some application views

Entering other symbols and accented characters

Symbols and accented characters that do not appear on the keyboard are sometimes called alternate characters because they are entered using the Alt key.
1 Enter the character that corresponds to
the symbol or accented character you want. See the table on the next page.
2 Press Alt . 3 Press Up , Down , Right , or
Left to highlight the desired
character.
4 Press Center to insert the
character.
DID YOU KNOW
grouped by their similarity to the base key. For example, the alternate characters for the e key are é, è, ë, ê, and .
?
Alternate characters are
CHAPTER
USING THE KEYBOARD
37
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER

Symbols and accented characters

Press… Then press
Press… Then press Alt to select…
Alt to select…
Press… Then press
Alt to select…
a á à ä â ã å æ n ñ u ú ù ü û
A Á À Ä Â Ã Å Æ N Ñ U Ú Ù Ü Û
b or B ß o ó ò ö ô œ õ x or X x ¤
c ç ¢ © O Ó Ò Ö Ô Œ Õ y ý ÿ
C Ç ¢ © p or P Y Ý Ÿ
e é è ë ê r or R ® ! ¡
E É È Ë Ê s ß š ? ¿
i í ì ï î S ß Š : :-) :-( ;-)
I Í Ì Ï Î t or T $ £ ¥ ¢
l or L £
Press Alt by itself, after a space or at the beginning or end of a line, to select these characters:
; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |
USING THE KEYBOARD
38
MOVING AROUND ON YOUR SMARTPHONE
Phone
Calendar
Wireless Sync
Applications
Option
2

Opening applications

When you open an application using either Applications View or an application button, you automatically close the application you were previously using.

Using the quick buttons

The front of the Treo 755 three buttons that you can use to open applications. The fourth button opens Applications View (see Using Applications View).
TIP
You can customize the quick buttons
yourself; see Reassigning buttons
P smartphone has
for details.
Each quick button opens two applications:
To open a button’s primary application,
simply press the button.
Button Primary application
Phone
Calendar
Wireless Sync
To access a button’s secondary
application, press Option and then press the quick button.
Buttons Secondary application
+ Web
+ World Clock
+ Messaging
DID YOU KNOW
your smartphone screen.
?
Pressing Option + Menu dims
CHAPTER
OPENING APPLICATIONS
39
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER

Using Applications View

You can access all available applications through Applications View.
1 Press Applications . 2 Use the 5-way to highlight the
application you want to use.
In Applications View, you can also do any of the following:
Press Applications repeatedly to
cycle through various categories of applications. See Applications settings for more info on categories.
Enter the first few letters of the
application’s name to highlight it. For example, if you enter P, it highlights Phone; if you then enter R, it highlights Prefs. If you pause and then enter R, it highlights the first application that starts with R.
TIP
You can also press and hold Applications
from any screen on your smartphone to select
3 Press Center to open the selected
from a list of your most recently used apps.
application.
OPENING APPLICATIONS
40
CHAPTER

Your phone

3
The Phone application is your home base receiving calls
and for storing info about the people you need to
for making and
stay in touch with. You can effectively manage
multiple calls, such as sending text messages to ignored calls, swapping between calls, and creating three-way conference calls. Your Palm
®
Tr eo™ 755P
smartphone helps you perform all these tasks with ease. And you can do more than manage your phone calls, too. You
can send text messages, open applications, go to your favorite web pages, see your upcoming appointments, and even find out how many unread email messages you have.
Benefits
Stay in touch: you choose how
Save time with shortcuts to your
favorite info
Have fun: add wallpaper and
ringtones
41
In this chapter
Turning your smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . 43
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Viewing minutes usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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Center
Power/End
3

Turning your smartphone on and off

NOTE Throughout this guide we use the
term smartphone to describe your device and its physical attributes. We use the term phone to describe the features of your smartphone that lets you connect to the Verizon Wireless network to make and receive calls and transmit data.
The phone and the screen of your smartphone can be turned on and off separately. This means that you can wake up the screen to use just the organizer features of your smartphone, without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive and make calls.

Waking up the screen

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone; for
example, when you’re on a plane and want to look at your calendar.
1 Press and release Power/End
to wake up the screen.
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You can also press any of the quick buttons or the Applications button to wake up your smartphone screen.
2 Press Center to turn off Keyguard.
For more info about turning Keyguard on and off, see Locking your keyboard (Keyguard).
3 Press and release Power/End
to turn off the screen.
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You can set how long the screen stays on. Press Applications, select Preferences, select Power, and then adjust the Auto-off
after setting.
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Turning your phone on and off

When your phone is on, it is connected to the Verizon Wireless network (provided you are in a coverage area) so that you can make and receive phone calls and use wireless services such as email, messaging, and the web browser. During
When your smartphone locates a signal (provided you are in a coverage area), Verizon Wireless and the signal-strength icon appear at the top of the screen, indicating that you can use the phone and Internet features (if supported by the mobile network).
initial setup, your phone is on by default, so
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you can use wireless services right away. If you turn off your phone, you can still use
the organizer features such as Contacts and Calendar, as well as the media
The indicator light flashes green when your phone is on and you’re inside a coverage area. If you’re outside a coverage area, No Service appears in the upper-left corner and the indicator light flashes amber.
features, such as the pTunes music application and Pics&Videos. This is sometimes referred to as flight mode and is ideal for airplane flights and maximizing battery life.
1 Wake up the screen. 2 Press and hold Power/End to
turn on your phone.
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If the Ringer switch is set to Sound On, you hear a series of tones when you turn your phone on and off (see Silencing sounds
).
3 Press and hold Power/End
again to turn off your phone. When your phone is off, Phone Off and the phone-off icon appear at the top of the Phone application screen and your smartphone is not connected to any mobile network. You can still use the nonwireless features of your smartphone, such as Contacts, Calendar, Tasks, and Memos.
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Favorite buttons
Dial Pad
Status icons
3

Opening the Phone application

Press Phone to open the Phone
application’s Main View.

Making calls

Your smartphone offers several options for making calls. As you become familiar with your smartphone, you’ll discover which method you prefer.
Dialing using the onscreen Dial Pad 1 Press Phone . 2 Enter the phone number by tapping the
onscreen Dial Pad with the stylus.
3 Tap Dial or press Send to make
the call.
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If you changed the wallpaper in the Phone application’s Main View (see Customizing the Phone application’s Main View), you can still access the Dial Pad. From the Phone application’s Main View, press Send, and then select Dial Pad.
DID YOU KNOW
into the Dial Pad. Copy a number from another application and press Phone to switch to the Dial Pad. Open the Edit menu and select
Paste . Press Send to dial.
?
You can paste numbers directly
Dialing using the keyboard 1 Press Phone . 2 Press the numbered keys to enter the
phone number. (You don’t need to press Option.)
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Text appears here as you enter it
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3 Press Send to make the call.
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You can also press Center on the 5-way to
make the call.

Dialing by contact name

Before you can dial a call by contact name, you must create some contacts (see Adding a contact synchronizing (see S
), or import them by
ynchronizing
information—the basics).
1 Press Phone . 2 Select the Contacts favorite button. 3 Using the keyboard, just start entering
one of the following for the contact you want to call:
First name (JOH for John)
Last name (SMI for Smith)
First initial and last name (JSM for
John Smith)
For example, entering SM would display Smilla Anderson, John Smith, and Sally Martin. Entering JSM finds only John Smith.
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To restart your search, press Backspace to
delete letters you’ve entered. Or select
Cancel to return to Main View.
4 Select the number you want to dial. 5 Press Send to dial.
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DID YOU KNOW
entering a contact name in the Phone application’s Main View (instead of a phone number), you can change a setting to do that (see Customizing phone settings
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the name and press Center on the 5-way to view the address, company, and other details.
?
If you want to be able to dial by
).
To see more info for a contact, highlight

Dialing with a speed-dial favorite button

Your smartphone comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites. See Creating a speed-dial favorite button
.
1 Press Phone . 2 Press Down to access Favorites. 3 Use the 5-way to highlight the
speed-dial favorite you want. Look for the icon to distinguish a
speed-dial favorite from other types of favorites.
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To view more favorite buttons, repeatedly press Down or Right on the 5-way to scroll to other Favorites pages.
DID YOU KNOW
your Contacts list when you create a speed-dial favorite, you can see all the numbers for that contact. Highlight that contact’s speed-dial favorite button, and press Space on the keyboard.
?
If you select a contact from
4 Press Center to make the call.

Dialing from a web page or message

Your smartphone recognizes most phone numbers that appear on web pages or in text, email, or multimedia messages.
1 Select the phone number on the web
page or in the message.
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call, and then press Send again to dial.
2 Press Center to open the Dial
Number dialog box.
3 Select Dial to dial the number.
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If you can’t use the 5-way or stylus to highlight and dial a phone number on a web page or in a message, it means that your smartphone doesn’t recognize the number as a phone number.
To select from a chronological list of calls: Select the Call Log favorite button.
You can also access your Call Log from the Phone application’s Main View by pressing Send and selecting Call Log from the Redial list.
Redialing a recently called number To dial the last number: From the Phone
application’s Main View, press and hold Send to dial the last number you called.
To select from your most recently dialed numbers: From the Phone application’s
Main View, press Send to open the Redial list, select the number you want to
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3
DID YOU KNOW
list supports text messaging, you can send a text message from your Call Log. If a number in your Call Log matches a number in your Contacts list, open the Record menu and select Message to send a message to this contact.
?
If a number in your Contacts

Ending a call

Do one of the following:
Press Power/End .
Select Hang Up All.
Press the button on the headset (if the
headset is attached).

Receiving calls

To receive calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on and off). When your phone is off, your calls go to voicemail.
DID YOU KNOW
arrives, the phone rings softly. The music pauses automatically if you answer the call and resumes when you hang up.
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Learn how to assign a caller ID photo in Assigning a caller ID photo
?
If music is playing and a call
See a photo of the person calling you!
.
To answer a call, do one of the following:
Press Send .
Select Answer.
Press the headset button (if the
headset is attached).
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The headset button may work differently on headsets other than the one provided with your smartphone.
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To ignore a call, do one of the following:

Using voicemail

Send the call to voicemail: Press Power/ End or select Ignore.
Send the caller a text message: Select Ignore with Text. This option sends the
call to voicemail and opens a text message
Verizon Wireless service includes voicemail. Keep in mind that airtime and other charges apply when using voicemail from your smartphone.
addressed to the caller.
NOTE Sending text messages to land line
phones may not be supported.
To silence the phone while it is ringing, do one of the following:
Press any key on your smartphone
except Send, Power/End, or the 5-way.
Slide the Ringer switch to Sound
Off . This immediately silences all system sounds, including the ringer.
DID YOU KNOW
while it is ringing, you can either answer the call or let it ring through to voicemail.
?
When you silence the ringer

Setting up voicemail

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If you can’t connect to the Verizon Wireless voicemail system, contact Verizon Wireless for assistance:
Verizon Wireless technical support:
800-922-0204.
Verizon Wireless customer service and
billing: 800-256-4646.
1 Make sure your phone is turned on (see
Turning your phone on and off
) and that
you are in a coverage area.
2 Press Phone . 3 Press and hold 1 or select the
Voicemail favorite button to dial the
Verizon Wireless automated voicemail system.
4 Follow the voice prompts to set up your
voicemail.
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Voicemail notification

When you have a new voicemail message, you are notified with an Alert dialog box.
To dismiss the Alert dialog box, select
OK.
To play the message, select Listen.
When you have messages that you have not listened to, a Voicemail icon also appears in the title bar of the Phone application. You can select this icon to listen to your voicemail.
Listening to voicemail messages 1 Press Phone . 2 Press and hold 1 to dial the voicemail
system, or select the Voicemail favorite button.
3 Enter your voicemail password using
the keyboard.
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Remember, you do not need to press Option to enter numbers, *, or # while on a call.
NOTE If you defined Extra Digits for the
Voicemail favorite button (see Editing a favorite button for details), you can select this button to enter your password.
DID YOU KNOW
the title bar after you listen to your messages, you can clear the voicemail icon. Open the Options menu, select Phone Preferences, and then select Clear Voicemail Icon.
?
tip If the voicemail icon stays in
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Caller’s name and number
Call duration
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What can I do when I’m on a call?

When you make or receive a call, Active Call View appears.
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If the screen dims during a call, press any key except Power/End to restore the screen brightness. Be careful not to press Power/End to restore the screen brightness because this ends the call.
DID YOU KNOW
screen stays at full brightness during phone calls. See Optimizing power settings details.
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52
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You can set how long the
for
Use the 5-way or stylus to select the onscreen buttons. Here’s what the buttons do:
Ends the call immediately. You can also press the headset button (if the headset is attached).
Turns on the speakerphone. When the speakerphone is on, you can take the smartphone away from your ear and use other features during a call. For example, you can check your calendar or look up contact info.
Turns off the speakerphone when it is on.
Replaces the Spkr-phone button when a Bluetooth
®
headset is attached. Select this button to transfer the call from the Bluetooth headset to the built-in earpiece.
Places the current call on hold.
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Enables you to place another call while the first call is on hold. For information on handling a second incoming call, see Answering a second call (call waiting).
Opens the Dial Pad so you can manually dial additional numbers, such as an extension or a response to a voice prompt.
Dials any extra digits (such as a password or an extension) that you assigned to a favorite button. This button replaces the Dial Pad button during outgoing calls to numbers that include predefined extra digits. See Defining favorite buttons
for
information on defining extra digits. Mutes the microphone so that you
cannot be heard.
DID YOU KNOW
onscreen buttons when you’re on a call? You can disable the screen’s touch-sensitive feature during your calls; see Locking your screen.
?
Do you accidentally press

Switching applications during a call

You can use many other applications on your smartphone while holding a phone conversation, including the organizer and text messaging features. You cannot, however, make a data connection while on a call. This means that you cannot browse the web or send and receive email or multimedia messages while on a call.
1 Do one of the following:
Select Hold to pause your
conversation while you view the other application.
Select Spkr-phone to continue the
conversation while you view the other application.
Connect a headset (see Using a
phone headset).
2 Press Applications . 3 Select the icon for the application you
want to open.
4 Press Phone anytime to return to
Active Call View.
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TIP
You can also press Phone to toggle between Active Call View and Main View in the Phone app, so you can open a favorite by selecting its button.

Saving phone numbers

After you complete an outgoing call to a number that is not in your Contacts list, you are prompted to add the number to your Contacts list. You are also prompted to add new numbers from incoming calls with caller ID.
the number into the first available phone number field for that contact.
To decline adding this number, select
Cancel.
To disable the Add New Number
prompt, check the Don’t ask me this
again box.
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You can turn the Add New Number prompt on and off. From the Phone application’s Main View, open the Options menu, and select Phone Preferences. To turn this option on, check the Ask to add unknown phone numbers after calls box. To turn this option off, uncheck this box.
If you don’t add a number right away, follow these steps to add it later.
1 In the Call Log (see Redialing a recently
called number), highlight the number you want to save.
To create a new contact entry for this
number, select Create a New Contact, and enter the contact’s info.
To add this number to an existing
2 Press Menu . 3 Select Add Contact. 4 Enter the information for the entry. 5 Select Done.
contact entry, select Add to a Contact, and then select the contact. This pastes
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Making a second call

You can make a second call while your first call is still active.
1 Dial the first number and wait until the
person answers.
2 Select Hold. 3 Select Add Call. 4 Dial the second number using any of
the methods described in Making calls
5 When the Dial another call prompt
appears, select Ye s .
When two calls are in progress, Active Call View includes two status lines, each representing one of the calls.
DID YOU KNOW
outgoing call, you can conference the two calls, but you cannot swap between them.
When the second call is an incoming call, you can swap between the two calls, but you cannot conference them.
When two calls are active and you press Power/End, you hang up both calls. If the second call is an outgoing call, you can return to the first call by waiting for the person on
.
the second call to hang up. If you accidentally hang up both calls, your smartphone automatically dials the number that was on hold.
?
When the second call is an

Answering a second call (call waiting)

When you are on a call, you can receive a second call. When the second call comes in, you hear a call waiting tone and the Call Waiting dialog box appears. You can do any of the following to handle the second call:
To place the current call on hold and
answer the new call, press Send
or select Answer.
To send the new call to voicemail, select
Ignore.
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To send the new call to voicemail and
send the caller a text message, select
Ignore with Text.
To hang up the current call and answer
the new call, press Power/End . When the incoming call message reappears, select Answer or press Send .
After you answer a second call, you can switch between the original call and the second call by selecting Swap.

Making a conference call

When you are on a call and place a second outgoing call, you can join the two calls in a conference session, provided that the service is available in your area. Please contact Verizon Wireless for more information. Additional charges may apply and minutes in your mobile account may
3 To end the conference, press Power/
End to end all the calls.
be deducted for each call you place. 1 While the first call is in progress, place a
second call.
2 Select Conf. This joins the two calls in a
conference session.
DID YOU KNOW
conference call usually hangs up the second call. However, depending on your network connection, you may occasionally hang up the first call.
?
Pressing Send during a
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Using Flash mode during a call

Flash mode enables you to manually manage your calls while one or more calls are active. This mode is often used during a conference call when one of the calls has ended but the other remains connected.
1 Press Send from Active Call
View.
2 If the Do you want to switch to Flash
mode prompt appears, select Yes.
3 While in Flash mode, do any of the
following:
If you have one call in progress and
answer an incoming second call, press Send to swap between the calls.
If you have one call in progress, to
make an outgoing second call, dial the number using any of the methods described in Making calls
If you have one call in progress and
.
place an outgoing second call, press Send after establishing a connection with the second party to set up a conference session using three-way calling.
If you have two calls in conference,
press Send to hang up one of the calls; you can then dial another number and place the new caller into the conference session.
4 To exit Flash mode and end all the calls,
press Power /End .

Forwarding calls

Please check with Verizon Wireless about availability and pricing of forwarding calls to another phone; call forwarding is not available in all areas, and additional charges may apply.
1 Press Phone . 2 Enter *72 followed by the number
where you want to forward your calls.
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For example, to forward calls to 415-555-1234, enter:
*724155551234.
3 Press Send to turn on call
forwarding.
4 When you’re ready to turn off call
forwarding, enter *73 and then press Send .

Viewing minutes usage

1 Select the Call Log favorite button. 2 Select To t a l s .
3 (Optional) To reset the counters to zero,
select Reset Counters.
4 Select Done.
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Want to see how much time you spent on a particular call? From the Call Log, select the call, and then select Details. Keep in mind that your billing statement may vary slightly from the information you see onscreen. Usage is charged based on your calling plan, and calling plans vary.

Defining favorite buttons

Your Treo smartphone provides 70 favorite buttons for quick access to the following common tasks:
Dialing a phone number (speed dial)
Accessing your Call Log
Accessing the onscreen Dial Pad
Opening an application
Accessing a web page
Addressing a text, multimedia, or email
message
Accessing voicemail (preset on your
Treo smartphone)
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DID YOU KNOW
previous Treo smartphone, your favorites may be transferred along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Record menu and then selecting
Edit Favorites Pages.
DID YOU KNOW
ringtone for a contact. See Assigning a caller ID ringtone for details.
?
If you’re upgrading from a
?
You can assign a special
Creating a speed-dial favorite button 1 Press Phone . 2 Use the 5-way to select a blank favorite
button.
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If there are no blank buttons on the current Favorites page, press Right on the 5-way to scroll through the other pages. If all your favorites are full, you can delete a favorite to make room for a new one (see Deleting a favorite button).
3 Enter a label for the favorite:
If the entry is for an existing contact,
select Lookup. Start entering the last
name of the contact, and select the
contact when it appears in the lookup
list.
If the entry is for a new contact, enter
the label, press Down , and enter
the number.
4 (Optional) Enter a Quick Key, which you
can press and hold from the Phone
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application to instantly dial this speed-dial number.
5 (Optional) Select More, and then select
advanced options:
Extra Digits: Defines additional digits
to dial, such as a password or extension. To enter a one-second
5 Enter a label for the favorite and enter
any other necessary information on the screen.
6 (Optional) Enter a Quick Key, which
you can press and hold to open the favorite from the Phone application.
7 Select OK. pause, insert a comma between digits. To add a longer pause, enter more commas.
Dial Extra Digits Automatically: Dials predefined extra digits immediately
DID YOU KNOW
Email favorite, you can enter multiple addresses; simply separate each address with a comma. This is an easy way to send messages to a group of people.
?
When creating a Message or
after dialing the phone number, when checked.
6 Select OK.
Creating other types of favorite buttons 1 Press Phone . 2 Use the 5-way to access
Favorites.
3 Select a blank button. 4 Select the Ty p e s pick list and select Call
Log, Dial Pad, Application, Message, Email, or Web Link.

Editing a favorite button

1 Press Phone .
2 Use the 5-way to access
Favorites.
3 Highlight the favorite button you want to
edit.
4 Press Menu .
5 Select Edit Favorites Button on the
Record menu.
6 Make the desired changes. For
example, you can add a Quick Key, which you can press and hold to
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instantly open the favorite from the Phone application.
7 Select OK.
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You can also organize your buttons on various Favorites pages. Open the Record menu and select Edit Favorites Pages. Drag and drop the buttons into a new slot. To move a favorite to another page, drag the button onto the page icon at the bottom of the screen.
Deleting a favorite button 1 Press Phone . 2 Use the 5-way to access
Favorites.
3 Highlight the favorite button you want to
delete.
4 Press Menu . 5 Select Edit Favorites Button on the
Record menu. 6 Select Delete. 7 Select OK.

Using a phone headset

You can connect a phone headset for hands-free operation. If you need to use your phone while driving and this is permitted in your area, we recommend using a phone headset (wired stereo headset included) or a hands-free car kit (sold separately).
In addition to the stereo headset included with your smartphone, your smartphone is compatible with the following types of headsets that are sold separately:
Wired headsets with a 2.5mm
connector (3-pin or 4-pin)
Wireless headsets and car kits enabled
with Bluetooth 1.1 or 1.2 wireless technology
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The headset designed for Treo 180/270/ 300 devices is not compatible with your Treo 755
P smartphone.
Check the specifications for your headset or car kit to confirm compatibility. When in
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Speakers
Headset button
Microphone
3
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doubt, ask the manufacturer if the product is compatible with Treo 755
P smartphones.
To find compatible hands-free devices, go to www.palm.com/mypalm/755pverizon
NOTE You cannot use a headset with
Switch between two calls (if the second
call is incoming)
Join two calls in a conference (if the
.
second call is outgoing)
Hang up all calls in progress
Bluetooth wireless technology to listen to
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music files.
The headset button may work differently
on other headsets.

Using a wired headset

®
Connecting to a Bluetooth
hands-free
device
KEY TERM
Partnership Two devices—for
example, your smartphone and a hands-free device—that can connect because each device finds the same passkey on the other device. Once you form a partnership with a device, you don’t need to enter a passkey to connect with that device again. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair.
When using the headset that is included with your smartphone, you can press the headset button to perform any of the following tasks:
Answer an incoming call
Answer a call-waiting call
Pick up a call that is on hold
Once you set up a partnership with a Bluetooth headset or car kit, you can communicate with that device whenever it is turned on and within range. Bluetooth range is up to 30 feet/10 meters in optimum environmental conditions. Performance and range may be reduced by
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physical obstacles, radio interference from nearby electronic equipment, and other factors.
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If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your smartphone.
BEFORE YOU BEGIN Prepare your
headset or car kit to accept a connection from another Bluetooth device. See the documentation that came with your hands-free device for instructions.
1 Press Applications and select
Bluetooth or tap the Bluetooth
icon in the title bar.
2 Select Bluetooth On.
3 (Optional) Enter a device name that
identifies your smartphone when it is discovered by other Bluetooth devices.
NOTE Use the same device name for all
your Bluetooth connections. If you change the device name, you need to recreate any partnerships you already created.
4 Keep Visibility set to Hidden, and then
select Setup Devices.
5 Select Hands-free Setup.
6 Follow the onscreen instructions to
create a partnership with the specific hands-free device. When prompted, enter a passkey.
IMPORTANT Some hands-free devices
have a predefined passkey; if so, you can find the passkey in the documentation for
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that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your smartphone and your hands-free device. We recommend that
You can tell the connection is successful when you see a light blue headset icon in the title bar of the Phone application. You can now use your smartphone with the
Bluetooth hands-free device. where possible, you make up a passkey of 16 alphanumeric characters (letters and numerals only) to improve the security of your smartphone. The longer the passkey, the more difficult it is for the passkey to be deciphered.
7 After you finish setting up the device,
select Done to return to Trusted Devices View.
NOTE For some car kits, you need to
initiate a Bluetooth connection from your smartphone to complete the partnership process. To do this, highlight the car kit in Trusted Devices View, press Menu , and then select Connect.

Using a Bluetooth hands-free device

After you create a partnership with your
Bluetooth hands-free device and you turn it
on within range (up to 30 feet/10 meters),
your smartphone automatically routes all
calls to the hands-free device instead of to
the earpiece on your smartphone. When a
call comes in, your smartphone rings and
the hands-free device beeps. Even if you
answer the call on your smartphone, the
call goes to the hands-free device. If you
prefer to route calls to the earpiece on your
smartphone, you can change the settings
on your smartphone to do this; see
Customizing advanced settings for your
hands-free device.
8 (Optional) Enable advanced hands-free
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features by pressing the multifunction button (MFB) on the hands-free device.
If you’re using a Bluetooth hands-free device and you want to return to the earpiece during a call, select Cancel Bluetooth in Active Call View. To return the call to the hands-free device, open the Options menu and select Connect Bluetooth.
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The features of your hands-free device vary by model. Check the documentation for your hands-free device for details about these features. Your smartphone can support the following actions, provided that your hands-free device also supports them:
Answer an incoming call
Hang up a call and answer a call-waiting
call
Place a call on hold and answer a
call-waiting call
Hang up a single call
Transfer an outgoing call from the
earpiece on your smartphone to the hands-free device
Ignore an incoming call
Redial the last number you called from
the hands-free device
DID YOU KNOW
Bluetooth hands-free device, the last one you connected to becomes the active device. To switch between devices, disconnect the active device before you try to connect to the other device.
?
If you have more than one

Customizing advanced settings for your hands-free device

You can set whether your hands-free device automatically answer calls, provided the device supports this feature.
1 Press Applications and select
Prefs . 2 Select Hands-free. 3 Do one of the following:
To send all calls to your hands-free
device: Check the Always route calls
to handsfree box. Select the Auto
answer pick list and select whether you
want your hands-free device to
automatically answer incoming calls and
how quickly it answers.
To choose between the earpiece on
your smartphone and your
hands-free device on a call-by-call
basis: Uncheck the Always route calls
to handsfree box. When the phone
rings, you can answer the call with your
hands-free device by pressing the
multifunction button on your hands-free
device, or you can answer the call with
the earpiece on your smartphone by
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using the controls on your smartphone (see Receiving calls
).
4 Select Done.

Customizing phone settings

TIP
If you select the Show Wallpaper option, you can still access the Dial Pad. From the Phone application’s Main View, press Send to open the Redial list, and then select Dial Pad.
DID YOU KNOW
background for the Calendar Agenda View. See Customizing display options for your calendar for details.
?
You can also set the

Customizing the Phone application’s Main View

Phone Display Options let you customize the appearance and entry mode of the Phone application’s
Main View.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Phone
Display Options.
4 Set any of the following options:
Ty p i n g : Sets whether typing enters
numbers in the Dial Pad or starts a contact search.
Show…: Sets whether the Dial Pad or wallpaper appears in the Phone application’s
Main View. If you select
Show Wallpaper, select the thumbnail image and then select an image to use
TIP
If you select the Typing starts contacts search option, you can still enter numbers in
the Dial Pad by pressing Option before entering the first number.
as wallpaper.
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YOUR PHONE
3
Show Calendar event: Sets whether the current event from the Calendar application appears in the Phone application’s
Main View. When this
option is enabled, you can then select this event to jump to the Calendar application.
Show Favorite buttons: Sets whether Favorites appear in the Phone application’s
Main View.
Rows: Sets the number of favorite button rows that appear in the Phone application’s
Main View.
5 Select OK.

Selecting ringtones

You can set various tones for various types of incoming calls.
DID YOU KNOW
compatible ringtone directly to your smartphone (see Downloading files from a web page). You can also download ringtones to your computer and then email them to your smartphone.
?
You can download any
1 Press Phone .
2 Press Menu . 3 Select Options, and then select Sound
Preferences.
4 Select the Application pick list and
select Ring Tones.
5 Select the Volu me pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to vibrate upon an incoming call.
7 (Optional) Check the Escalate ring
tone volume box if you want the ring to
play softly and then increase to full volume the longer it rings.
8 Select ringtones from the following pick
lists: Known Caller: An incoming call from
someone in your Contacts or Favorites.
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Unknown Caller: An incoming call
from someone identified by caller ID who is not in your Contacts or Favorites.
Roaming: A special tone for incoming calls when you’re outside your home mobile network.
9 Select Done.
DID YOU KNOW
contact or an entire category of contacts. Ringtones assigned to individual contacts override the ringtone assigned to a category of contacts.
?
You can assign a ringtone to a

Creating and managing ringtones

You can also record sounds and use them as ringtones.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound
To play a sound, select it with the
5-way .
To delete a sound, highlight it and
press Backspace .
To send a sound, highlight it and
select Send.
6 Select Done twice.
TIP
You can also create a new sound by selecting New in Sound & Alerts Preferences.

Selecting Phone alert tones

You can set various tones for various types of alerts.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound
Preferences.
4 Select the Application pick list and
select Phone Alerts.
Preferences. 4 Select Manage. 5 Do one of the following:
To record a sound, select New.
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YOUR PHONE
Volume button
Side button
3
5 Select the Volum e pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to vibrate upon an incoming call.
7 Select alert tones from the following
pick lists: Voicemail Alert: Indicates that a new
voicemail message has arrived. Coverage in/out: Indicates that you
moved into or out of a coverage area. Signal faded: Indicates that the signal
lost strength and a call was dropped.
8 Select Done.

Adjusting call volume

While a call is in progress, press the Vo lu me button on the side of your smartphone to adjust the call volume.

Adjusting ringer volume

When a call is not in progress and music is not playing, press the Vo lu me button on the side of your Treo smartphone to adjust ringer volume, and then press the Side button to confirm your selection.

Assigning a caller ID ringtone

Caller ID ringtones can let you know who is calling before you even look at your smartphone. This is a great way to identify
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calls from important people in your life and to screen calls you’d prefer not to answer.
1 Press Phone . 2 Select the Contacts favorite button. 3 Open the contact to whom you want to
give a caller ID ringtone.
4 Select Edit. 5 Select the Ringtone pick list and select
a tone for this contact entry.
TIP
You can assign a ringtone to an entire category of contacts. For example, use a special ringtone for categories such as Family, Work, or Golf Buddies. Select the category pick list in the upper-right corner and select Edit Categories. Select the category, and then select the ringtone on the Edit Category screen.
Assigning a caller ID photo 1 Press Phone . 2 Select the Contacts favorite button. 3 Open the contact to whom you want to
give a caller ID photo.
4 Select Edit.
6 Select OK.
5 Select the Picture box and do one of
the following:
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3
Select Camera to take a photo and
add it to this contact entry when you save the photo (if your smartphone includes a camera).
Select Photos and select an existing
photo that you want to assign to this contact.
6 Select Done.
DID YOU KNOW
contacts in Microsoft Outlook separately) or Palm you install the desktop software from the Palm Software Installation CD, the pictures are automatically added to your contact entries on your smartphone when you sync. If you use third-party synchronization software, picture sync may not be supported. Check with the software vendor for information.
?
If you assign pictures to your
®
®
(sold
Desktop software and

Setting your dialing preferences

Dialing preferences let you assign a prefix to your phone numbers. For example, you can automatically dial a 1 before all 10-digit phone numbers. You can add a different prefix based on the length of the phone number.
1 Press Phone . 2 Press Menu . 3 Select Options and then select Dial
Preferences.
4 Set any of the following options:
Dialing from North America: Formats
phone numbers using North American conventions (XXX-XXX-XXXX).
Always dial 1 in front of the area code: Adds a 1 in front of 10-digit phone
numbers. This option is available only when North American Dialing is enabled.
International Prefix: Replaces the + sign in front of International phone numbers with the specified number.
To 7 digit numbers: Adds a prefix to 7-digit numbers. For example, enter your own area code to automatically add your area code when you dial local numbers.
To (6), (5), (4), digit numbers: Adds a prefix to numbers with the specified number of digits. For example, if all the phone numbers in your office begin with 555, followed by a 4-digit
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extension, you can select 4, enter your area code, and then enter 555 as the prefix. When you want to call a colleague, simply enter the colleague’s 4-digit extension. Your smartphone automatically dials the area code and 555 plus the 4-digit extension. You can also create contact entries with just the extension number and then dial the number from your Contacts list.
5 Select OK.
5 Select one of the following:
Location ON: Enables the network to
determine your longitude and latitude

Choosing your privacy settings

To maintain privacy, you can encrypt conversations when you place or receive calls, provided that this feature is supported by the network. You can also choose whether your longitude and latitude position are available to the network and third-party applications at all times or only during an emergency call.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Phone
Preferences.
4 Check the Enable Voice Privacy box
(voice conversations will be encrypted).
position at any time in order to provide location-specific services.
911 Only: Restricts your location information to emergency services only.
6 Select OK. When Voice Privacy is enabled, a voice
privacy icon appears in Active Call View. The voice privacy icon does not appear when a call is not in progress or if Voice Privacy service is not available in your area.
When Location ON is selected, the location icon with radiating waves appears in Applications View. When 911 Only is selected, the radiating waves disappear from the location icon.
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3

Enabling TTY

TTY (also known as a TDD or Text Telephone) is a telecommunications device that enables you to communicate by telephone if you are deaf, hard of hearing, or have speech or language disabilities.
Your device is compatible with select TTY devices. You can connect a TTY/TDD machine to your device through the headset jack while this mode is enabled. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.
1 Press Phone . 2 Press Menu . 3 Select Options and then select Phone
Preferences.
4 Select the TTY/TDD pick list and select
one of the following settings:
TTY Full: Sends and receives text. TTY + Talk: Sends voice and receives
text. TTY + Hear: Sends text and receives
voice.
Off: Sends and receives voice.
5 Select OK. A red TTY icon appears in
the title bar of the Phone application whenever TTY is enabled.

Turning on the HAC Setting

CAUTION Do not turn on the Hearing Aid
Compatibility setting unless you use a hearing aid with a telecoil. Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing.
When the HAC (Hearing Aid Compatibility) setting is on, your smartphone sends the audio from your phone calls to the telecoil rather than to the microphone of your hearing aid. You are likely to hear calls much better because volume is increased and background noise and feedback are diminished. The HAC setting improves only the calls you listen to through the earpiece. It does not affect calls heard on the speakerphone or with a car kit or headset. HAC requires extra battery power, so watch your battery consumption when it's turned on.
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1 Press Phone . 2 Press Menu . 3 Select Options and then select Phone
Preferences.
4 Check the Hearing Aid Compatibility
box.
5 Select OK.

Manually selecting the wireless band

You can use Select Band to search for service in a different frequency.
IMPORTANT You should only change this
setting if a customer service representative from Verizon Wireless recommends that you do so.
1 Press Phone . 2 Press Menu . 3 Select Options and then select Select
Band.
4 Select a new band, if available.
5 Select OK.

What are all those icons?

You can monitor the status of several items using icons in the title bar of the Phone application:
WHAT ARE ALL THOSE ICONS?
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YOUR PHONE
3
Your phone is on and you are in a Verizon Wireless coverage area. If you are outside a coverage area, No Service, Extended Network, or Roaming appears instead. No Service means that there is no coverage at all and Roaming means that another wireless service provider’s network is available. When you turn off your phone, Phone Off appears.
You are outside a Verizon Wireless coverage area and are roaming on another wireless service provider’s network. This icon appears in addition to the word Roaming. The icon may flash if the provider is not on the Verizon Wireless preferred roaming list.
Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.
Your phone is off.
You are in an area that supports NationalAccess (1xRTT) data services.
You are in an area that supports BroadbandAccess (EVDO) data services.
Your phone is on and connected to a NationalAccess network, but you are not actively transmitting data. You can still make and answer calls.
Your phone is on and connected to a BroadbandAccess network, but you are not actively transmitting data. You can still make and answer calls.
Your phone is on and a NationalAccess data connection is active. You can still make calls, but you cannot answer calls (incoming calls go to voicemail). When you make a call the data transmission is automatically interrupted.
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Your phone is on and a BroadbandAccess data connection is active. You can still make or answer calls. When you make or answer a call, the data transmission is automatically interrupted, and then it resumes when you end the call.
You have new voicemail messages. You can select this icon to retrieve your messages.
You have a new alert, such as a
Calendar alarm or a new text message. To view the alert, press and hold Center or select the icon. See Viewing and using the alerts.
TTY/TDD Mode is active. Use this mode to communicate by telephone if you are deaf or hard of hearing or if you have speech or language disabilities.
Voice Privacy is enabled, you are in a service area that supports this feature, and a call is in progress. When this feature is active, voice calls are encrypted for added privacy.
The Location setting is on and your longitude and latitude position are available to the network and third-party applications. When you select the 911 Only setting, the radiating waves disappear from this icon and your location is available only during emergency calls.
The Bluetooth
®
wireless technology icon appears in gray when this feature is off, in blue when this feature is on, and in reverse blue when your smartphone is communicating with another Bluetooth device.
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YOUR PHONE
3
This icon replaces the Bluetooth icon when your smartphone is connected to a Bluetooth headset or car kit. This icon appears in dark blue when a call is in progress and in light blue when a call is not in progress.
This icon replaces the Bluetooth icon when a dial-up networking connection using Bluetooth wireless technology is active.
Your battery is partially drained. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, the smartphone beeps (if the Ringer switch is set to Sound On ) and the icon changes from red to clear.
Your battery is charging. The lightning bolt turns from red to green when the battery is fully charged and your smartphone remains connected to the charger.
Your battery is fully charged and your smartphone is not connected to the charger.
You have new text or multimedia messages. The numbers next to the icon indicate the number of unread messages in your Inbox. You can select this icon to retrieve your messages.
Displays the current (or next) event from the Calendar application. If you have an event conflict during the current time period, a red bar appears next to the event description. To jump to the current event in the Calendar application, select the Calendar status line (see Displaying your calendar for details).
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KEY TERM
1xRTT (Single carrier [1x] radio
transmission technology): A wireless technology that can provide fast data transfer and Internet access with average speeds of 60–80Kbps and bursts up to 144Kbps.
KEY TERM
EVDO (Evolution Data Optimized): A
wireless broadband technology that is designed for very high-speed data transfer with average download speeds of 400– 700Kbps, capable of reaching speeds up to1.8Mbps, and upload speeds up to 156Kbps.
DID YOU KNOW
?
You can tap the Bluetooth icon to quickly turn Bluetooth wireless features on and off.
TIP
To display the remaining battery power, tap
the battery icon at the top of the screen.
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78
CHAPTER

Your email and other messages

4
You already know how efficient email and messaging are for staying in touch. Now your Palm brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access the Verizon Wireless data network.
You can send photos to your friends and family, or create Microsoft colleagues. You can also receive attachments to view and edit at your convenience.
Benefits
Access email on the go
Send and receive photos, sound
files, Word and Excel files, and more
®
Word or Excel® files and send them to your
®
Tr eo™ 755P smartphone
Save messages from your
computer to view at a convenient time
79
In this chapter
Which application should I use?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The Wireless Sync application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
The VersaMail
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
®
application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
YOUR EMAIL AND OTHER MESSAGES
4

Which application should I use?

Your smartphone includes two email applications: the VersaMail (called Email in Applications View), and the Wireless Sync application. You can also access web-based email, like Yahoo! Mail or Hotmail, from the web browser on your smartphone.
®
application
TIP
An email application is not an email provider. It works with an account from a provider to transfer messages to your smartphone.
KEY TERM
Email provider The service you
use to send and receive email. Your email provider’s name appears between the @ symbol and the dot symbol in your email address.
BEFORE YOU BEGIN You must activate
data services on your Verizon Wireless account before you can use email on your smartphone.
I want to… Use this app…
Check free web mail, such as Hotmail, Gmail, or Yahoo! Web browser Check fee-based Internet mail, such as Yahoo! Mail Plus Wireless Sync or VersaMail Sync my email and organizer info with my company’s
Wireless Sync or VersaMail
Exchange server Sync my email with my company’s Domino server Wireless Sync or VersaMail Push my email and organizer info from my company’s
Exchange server using Microsoft Exchange ActiveSync
®
Ver saM ail
Check messages from multiple email addresses VersaMail
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I want to… Use this app…
Sync my email and organizer info with my company’s Lotus Notes/Domino server
Connect to my company’s Wireless Sync server Wireless Sync Access email on my smartphone, my computer, and the
Verizon Wireless website Use the Advanced Encryption Standard (AES) while
sending and receiving messages

The Wireless Sync application

In addition to sending and receiving email messages, you can also use Wireless Sync to sync your email and other personal information when you’re away from your computer.
The sections that follow cover how to enter your email account settings in the Wireless Sync application. To use the Wireless Sync application, you must subscribe to the Wireless Sync feature from Verizon Wireless (additional charges may apply). For more info on Wireless Sync and to
learn how to send and receive mail, see the documentation at the following location: h
ttp://www.wirelesssync.vzw.com.
How do I get started? 1 If you are setting up a personal email
account, or if your corporate email account does not use a Microsoft Exchange Server or a Domino server, gather the following info, and then follow the steps in Setting up Wireless Sync to work with Internet email.
Wireless Sync password (if you have
one)
Mobile phone number
Email address and password
Wireless Sync
Wireless Sync
Wireless Sync
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YOUR EMAIL AND OTHER MESSAGES
4
Incoming mail server name
Incoming mail server port number
Mail protocol: POP or IMAP
2 If your corporate email account uses a
Microsoft Exchange Server or a Domino server, gather the following info, and then follow the steps in Setting up Wireless Sync to work with corporate email.
Wireless Sync password (if you have
one)
Mobile phone number
Email address and password
3 If your corporate email account uses a
Wireless Sync server which connects to a Microsoft Exchange Server or a Domino server, gather the following info, and then follow the steps in Setting up Wireless Sync to work with a corporate Wireless Sync server.
The URL for the Wireless Sync server
Your corporate login and password
DID YOU KNOW
agreement and rate plan, data fees may apply when downloading the Wireless Sync software.
?
Depending on your service

Setting up Wireless Sync to work with Internet email

In the Wireless Sync application, all personal email accounts, such as Earthlink, AOL, or Yahoo! Mail Plus, are considered Internet email accounts. In addition, any corporate email account that does not use a Microsoft Exchange or Domino server is referred to as an Internet email account.
1 Press Wireless Sync . 2 Select Start to download the Wireless
Sync software to your smartphone. (The download takes a few minutes.)
3 When asked if your company has a sync
server, leave the box unchecked, and then select Next.
4 Select Ye s , No, or Forgot to indicate
whether you have a Wireless Sync password. If you select No, your smartphone’s web browser opens and you are taken through a series of steps to create an account. If you select Forgot, Verizon Wireless sends a temporary password to your smartphone.
5 Set the following Account Setup info,
and then select Next:
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CHAPTER
Mobile number: Enter your
smartphone’s phone number, if it is not already filled in.
Password: Enter the password for your Wireless Sync account.
Read Terms & Conditions: Select this button to read about your Wireless Sync account.
I agree to the terms & conditions:
Check the box to indicate that you agree to the terms and conditions. You cannot continue unless you check this box.
NOTE You are prompted to scribble on the
screen to create a random number for encryption.
8 Set the following Email Setup info, and
then select Next: Set up Internet email: Select this
setting to set up Wireless Sync to work with your existing Internet email account.
Email Address: Enter the email address you want Wireless Sync to access.
Password: Enter the password you use to access this email address.
9 If Wireless Sync recognizes your mail
settings, the first sync begins and you are done with the setup process.
If Wireless Sync does not recognize your mail settings, enter the following information, and then select Next:
6 Set the following Account Setup info,
and then select Next: Confirm home time zone: Select the
pick list and select the time zone where you live.
Enable weather info for my ZIP code: Enter the ZIP code where you live if you want to receive local weather reports.
7 Select OK to continue.
Server name: Enter the name of your
incoming mail server, such as mail.myisp.com.
Port: Enter the port number for your incoming mail server, such as 110 (POP) or 143 (IMAP).
POP: If you are connecting to a POP server, check the POP box. If you are connecting to an IMAP server, leave this
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YOUR EMAIL AND OTHER MESSAGES
4
box empty. If you are not sure which type of server you’re connecting to, contact your email provider.
Leave messages on server: Check this box if you want to leave a copy of your messages on the mail server after you download them to your smartphone. If you want to delete the messages from your mail server after downloading them to your smartphone, leave this box empty.
10 When the Congratulations message
appears, select Done.
11 During the first sync you are prompted
to select one of the following: Refresh: Replaces Calendar and
Contacts on your smartphone with information on the server. (Not recommended for POP and IMAP users.)
Merge: Merges items on your smartphone with items on the server.
The first sync can take several minutes; once complete, Wireless Sync is ready to keep you up-to-date.
TIP
The Wireless Sync and VersaMail applications require the correct protocol, server, and security settings to send and receive email. Your email provider can easily provide these settings.

Setting up Wireless Sync to work with corporate email

If your company uses a Microsoft Exchange Server or a Domino server, follow these steps to set up your email account settings in the Wireless Sync application. If your company uses a different type of mail server, see Setting up Wireless Sync to work with Internet email or Setting up Wireless Sync to work with a corporate Wireless Sync server for instructions.
1 Press Wireless Sync . 2 Select Start to download the Wireless
Sync software to your smartphone. (The download takes a few minutes.)
3 When asked if your company has a sync
server, leave the box unchecked, and then select Next.
4 Select Ye s , No, or Forgot to indicate
whether you have a Wireless Sync
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4
CHAPTER
password. If you select No, your smartphone’s web browser opens and you are taken through a series of steps to create an account. If you select Forgot, Verizon Wireless sends a temporary password to your smartphone.
5 Set the following Account Setup info,
and then select Next: Mobile number: Enter your
smartphone’s phone number, if it is not already filled in.
Password: Enter the password for your Wireless Sync account.
Read Terms & Conditions: Select this button to read about your Wireless Sync account.
I agree to the terms & conditions: Check the box to indicate that you agree to the terms and conditions. You cannot continue unless you check this box.
NOTE You are prompted to scribble on the
screen to create a random number for encryption.
6 Set the following Account Setup info,
and then select Next: Confirm home time zone: Select the
pick list and select the time zone where you live.
Enable weather info for my ZIP code: Enter the ZIP code where you live if you want to receive local weather reports.
7 Set the following Email Setup info, and
then select Next:
Set up Exchange or Domino email:
Select this setting to set up Wireless Sync to work with your corporate email account.
Email Address: Enter the email address you want Wireless Sync to access. For example, if you want Wireless Sync to access your work email, enter the email address you use at work, such as jane.doe@anycorp.com.
8 When the Congratulations message
appears, select Done.
9 On your computer, go to
www.wirelesssync.vzw.com/monitor
to install the software that lets Wireless Sync work with your server.
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4
10 During the first sync you are prompted
to select one of the following: Refresh: Replaces Calendar and
Contacts on your smartphone with information on the server.
Merge: Merges items on your smartphone with items on the server.
The first sync can take several minutes; once complete, Wireless Sync is ready to keep you up-to-date.

Setting up Wireless Sync to work with a corporate Wireless Sync server

If your company uses a Wireless Sync server to connect to your Microsoft Exchange Server or a Domino server, follow these steps to set up your email account settings in the Wireless Sync application.
1 Press Wireless Sync . 2 Select Start to download the Wireless
Sync software to your smartphone. (The download takes a few minutes.)
3 Check the box asking if your company
has a Wireless Sync server, and then select Next.
4 Enter the URL for your company’s
Wireless Sync server, and then select
Next.
5 Select Ye s or No to indicate whether
you have a Wireless Sync password. If you select No, your smartphone’s web browser opens and you are taken through a series of steps to create an account.
6 Set the following Account Setup info,
and then select Next: Mobile number: Enter your corporate
login in this field. This may be your username or may include your corporate domain information. Contact your Wireless Sync administrator for more information.
Password: Enter the corporate password.
Read Terms & Conditions: Select this button to read about your Wireless Sync account.
I agree to the terms & conditions: Check the box to indicate that you agree to the terms and conditions. You cannot continue unless you check this box.
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7 Set the following Account Setup info,
and then select Next: Confirm home time zone: Select the
pick list and select the time zone where you live.
Enable weather info for my ZIP code: Enter the ZIP code where you live if you want to receive local weather reports.
8 When the Congratulations message
appears, select Done.
9 During the first sync you are prompted
to select one of the following: Refresh: Replaces Calendar and
Contacts on your smartphone with information on the server.
Merge: Merges items on your smartphone with items on the server.
The first sync can take several minutes; once complete, Wireless Sync is ready to keep you up-to-date.

The VersaMail® application

Before you can use the VersaMail application, you need to install the VersaMail software and enter your email account settings. If you have multiple email accounts, you must enter settings for each email account.
After you install the VersaMail software, you can find additional information on using and customizing the VersaMail application in the User Guide for the VersaMail Application at www.palm.com/mypalm/ 755pverizon.
NOTE Your smartphone comes with the
VersaMail application version 3.5.4. If you are using the VersaMail application version
4.0 or higher, the instructions in this section do not apply to you. Follow the instructions that came with the VersaMail application version 4.0 instead.
THE VERSAMAIL
88
®
APPLICATION
YOUR EMAIL AND OTHER MESSAGES
4
How do I get started? 1 Download the VersaMail application
from www.palm.com/mypalm/ 755pverizon-bonus and install it on your smartphone. See Installing applications for details.
2 If either of the following is true, read the
User Guide for the VersaMail Application:
You used the VersaMail application on
your previous Palm OS
®
device, and you want to transfer those settings to your smartphone.
You plan to use the VersaMail
application to access an email account on a Microsoft Exchange server, a Lotus Notes server, or a Microsoft MAPI server.
3 If your email provider is listed here, then
skip to Setting up
the VersaMail application to work with common providers.
AOL
Apple.Mac
AT&T Global
AT&T Worldnet
BellSouth
Cablevision
Charter
Comcast
CompuServe
Concentric
Covad
Cox Central
Cox East
Cox West
EarthLink
Gmail
Juno
Mail.com
NetZero
RCN
SBC/PacBell
SBC/Prodigy
Speakeasy
USA.net
Verizon DSL
Yahoo!
CHAPTER
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®
APPLICATION
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CHAPTER
4 If your email provider’s name is not
listed, then you need to obtain the following info from your system administrator or ISP, and then skip to Setting up
the VersaMail application to
work with other providers:
Mail protocol: POP or IMAP
Incoming and outgoing mail server
names, such as mail.myisp.com
Incoming and outgoing mail server
port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP)
(If necessary) Security settings: APOP,

Setting up the VersaMail application to work with common providers

1 Press Applications and select
Email to open the VersaMail
application.
2 If the Initial Setup dialog box appears,
select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
4 Select the Mail Service pick list, select
your email provider (such as Earthlink), and then select Next.
ESMTP, SSL
TIP
The correct protocol, server, and security settings are required for the VersaMail application to be able to send and receive email for your account. Your email provider can easily provide these settings. You may be able to find this account setup info on your email provider’s website.
5 Enter the username for your email
account. Your username appears before the @ symbol in your email address.
NOTE For some email providers, such as
Gmail, your username is your entire email
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address. Check with your email provider if you are not sure what to enter as your username.
6 Select the Password box, enter your
email account password, select OK, and then select Next.
7 Select Next, and then select Done.
TIP
To enter settings for another email
account, open the Accounts menu and select
Account Setup.

Setting up the VersaMail application to work with other providers

1 Press Applications and select
Email to open the VersaMail
application.
2 If the Initial Setup dialog box appears,
select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
4 Select the Mail Service pick list, and
then select Other.
5 Select the Protocol pick list, select POP
or IMAP (based on the info you got from
your system administrator or ISP), and then select Next.
6 Enter the username for your email
account. Your username appears before the @ symbol in your email address.
NOTE For some email providers, such as
Gmail, your username is your entire email address. Check with your email provider if you are not sure what to enter as your username.
7 Select the Password box, enter your
email account password, select OK, and then select Next.
8 Enter your email address and the
names of the incoming and outgoing mail servers, and then select Next.
9 If your system administrator or ISP
provided port numbers or security
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settings, select Advanced, and then enter those settings.
TIP
You can also select Advanced to set more options for incoming and outgoing messages.
10 Select Done.
Creating and sending email messages 1 From the Inbox, select New. 2 Begin entering one of the following for
the addressee:
Email address
First name
Last name
TIP
If you enter address info that matches one or more of your contacts, the VersaMail application displays the matching contacts. To accept a suggestion, select the correct contact. To send to a different address, keep entering the email address or name.
3 Enter the subject and message text.
TIP
To move between fields, press Up or Down on the 5-way.
4 Select one of the following:
Send: Connects and sends all
messages immediately. If the message cannot be sent for any reason, the message is stored in your Outbox.
Outbox: Stores the message to be sent later.
Drafts: Saves the message so you can continue working on it at another time.
Cancel: Returns to the message list without saving the message.
DID YOU KNOW
makes up to five attempts to send a message; if it is still not successful, an alert message appears and you must try to manually send the message again.
?
The VersaMail application
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Adding attachments to your email messages

You can attach several types of files to your email messages.
TIP
To remove an attachment, select the file in
the Attachments box, and then select
Delete.
Attaching photos and videos 1 Create the m
essage to which you want
to attach the photo or video.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select Photo/
Video.
4 On the Select Media screen, select the
Album pick list to go to the album
containing the photo or video you want, and then check the box to the left of the photo or video.
5 Select Done.
TIP
To attach more than one file to a message,
repeat steps 3 and 4.
Attaching ringtones 1 Create the m
essage to which you want
to attach the ringtone.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select Sounds.
TIP
Ringtones that are copy-protected appear in the Sounds application with a lock icon. You can use these ringtones on your phone, but you cannot send them as attachments.
4 Select the ringtone you want, and then
select Insert.
5 Select Done.
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Attaching Word, Excel®, PowerPoint®, and PDF files

1 Create the message to which you want
to attach the file.
2 On the New Message screen, select
Receiving and viewing email messages 1 From any mailbox, select Get or Get &
Send.
2 From the Inbox, select the message you
want to view. the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select
Documents.
4 Select the file you want on the
Documents screen.
5 Select Done.
Attaching other types of files 1 Create the message to which you want
to attach the item.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select the type
of file to attach—for example, Address,
Appointment, or Memo/Text.
4 Select the item you want from the list in
the Ty p e box.
5 Select Done.
3 If a large incoming message is
truncated, select More .
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TIP
When viewing a message, tap the scroll
arrows at the top of the screen to view the
previous or next message.
4 Select Done.

Viewing attachments

There are a number of attachment types you can open with the built-in software on your smartphone (for example, Microsoft Word, Excel, and PowerPoint files; PDF files; ringtones, and photos).
1 From any folder, open the message with
the attachment you want to view. Messages with downloaded attachments appear with a paper clip
icon to the left of the message icon.
TIP
If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment does not display at the bottom of the message screen. Select More to download and display any attachments.
2 Tap the attachment name at the bottom
of the message screen to view it in the default viewer on your smartphone.
TIP
You can also tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type; Save to card to save the attachment to an expansion card; or select Viewer to select the application you want to use to view the attachment.
3 When you finish with the attachment,
select Done to return to the Attachments dialog box.
NOTE If there is no Done button, press
Applications and select Email to
return to the account’s Inbox.

Replying to or forwarding email messages

When you respond to messages, you can select whether to include the original text (see Customizing your email settings
).
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DID YOU KNOW
sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.
?
The VersaMail application
The message includes a meeting invitation.
This message has high priority.
You can rearrange the message list to
e it easier to find and view messages.
1 From the Inbox or another folder, open
the message you want to respond to.
2 In Message View, select Reply. Select
whether to reply to just the sender or to reply to both the sender and all addressees on the message.
3 Enter your reply. 4 Select Send.

Managing your messages

The status icons that appear near the messages in your Inbox indicate the following:
The message is unread when the subject appears in bold.
The message includes an attachment.
mak
In the Inbox, select Sort, and then
select one of the following: Sort by
Date, Sort by Name, or Sort by Subject.
To quickly switch between folders in list
view, select the folder pick list at the top of the screen and select the desired folder.

Deleting selected messages from the Inbox

When you delete a message from the Inbox, it moves to the Trash folder.
1 Select the bullet next to the icon of each
message that you want to delete. To select adjacent messages, drag the stylus so it touches the bullet to the left of each message. Lift the stylus and drag again to select more adjacent messages.
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2 Press Menu . 3 Select Delete on the Message menu. 4 If a confirmation dialog box appears,
select OK to confirm deletion.
TIP
To delete a single message, select the envelope icon next to the message, and then select Delete from the list.

Deleting messages by date

You can quickly delete a group of messages by selecting a range of dates.
1 Press Menu . 2 Select Delete Old on the Message
menu.
3 Select the folder and a date range for
the messages you want to delete.
4 Select OK. 5 If a confirmation dialog box appears,
select OK to confirm deletion.
TIP
To empty (or purge) the Trash folder, open the Message menu and select Empty Trash.

Switching accounts

If you create more than one email account in the VersaMail application, you need to switch from account to account to get, send, and otherwise manage the messages in each account.
1 Press Menu . 2 Select Accounts, and then select an
account.
DID YOU KNOW
application to a quick button, you can press that button repeatedly to switch between your different email accounts.
?
If you assign the VersaMail

Customizing your email settings

You can customize the VersaMail settings for each individual email account on your smartphone. The preferences you set apply only to the email account you are currently viewing. If you have multiple accounts, configure each account separately.
For example, settings you can customize include the following:
Set a schedule to automatically retrieve
email messages
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Set preferences for how and when
messages are retrieved
Add a signature to an outgoing message
3 Select Auto Sy nc.
For complete information on all of the email settings you can customize, see the User Guide for the VersaMail Application at www.palm.com/mypalm/755pverizon
.

Scheduling Auto Sync

You can set up the VersaMail application to automatically download new email messages to your smartphone with the Auto Sync feature.
TIP
You need to set up a separate Auto Sync schedule for each email account. This feature may not work with email accounts that require VPN connection. For additional info on using the VersaMail application with a VPN connection, see Connecting to a virtual private network (in this guide) and the User Guide for the VersaMail Application at mypalm/755pverizon.
www.palm.com/
1 Press Menu . 2 Select Options, and then select
Preferences.
4 Check the Auto-sync box. 5 Select the Every pick list and select the
time interval, from 5 minutes to 12 hours.
NOTE If you set a more frequent interval,
you may need to recharge your Treo battery more often.
6 Select the Start Time and End Time
boxes, and then select the hour, the minute, and AM or PM to enter the time for the first and last Auto Sync to take place. Select OK.
7 Select the days you want the schedule
to be active. You can choose any number of days, but you can set up only one schedule for each email account.
8 Select OK, and then select Get Mail.
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TIP
After you set up a scheduled Auto Sync and select Get Mail, from then on, only new messages are retrieved during Auto Sync.

Selecting alert tones

When you schedule Auto Sync for a given account, you can choose a sound—such as a bird, a phone, or an alarm—to let you know when new email arrives.
1 From any mailbox screen, press
Menu .
2 Select Options, and then select
Preferences. 3 Select Alerts. 4 Check the Alert me of new mail box.
TIP
To receive notifications of successful Auto Sync retrievals only, uncheck the Alert me of auto sync failures box. Leave the box checked if you want to receive notifications of both successful and failed Auto Sync retrievals.
5 Select the Alert Sound pick list, and
then select a sound. Your Treo plays a brief demo of the sound.
6 Select OK.
Setting preferences for getting messages 1 From any mailbox screen, press
Menu .
2 Select Options, and then select
Preferences.
3 Select Incoming.
4 Set any of the following preferences,
and then select OK: Get: Indicates whether to get message
subjects only or entire messages. Ask Every Time: Indicates if you want
to see a dialog box for selecting subjects only or entire messages each time you retrieve email. If the box is unchecked, messages are retrieved according to the option you select in the Get pick list.
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Unread messages (IMAP accounts only): Downloads only unread mail to
your smartphone. If you don’t check this box and you select Get & Send, all the messages on your mail server are downloaded to your Inbox, including messages you’ve read.
TIP
The POP protocol does not support retrieval of only unread mail from the server. If you have a POP email account, the VersaMail application downloads all messages regardless of whether you have read them, and regardless of whether the Unread messages box is checked.
including attachments. The maximum message size that you can retrieve is 60KB for the body text and approximately 5MB of total data for any attachments.
Message Format: Sets the format for messages you retrieve.
HTML: Displays messages sent in HTML format with basic formatting intact and displays other messages as plain text.
Text: Displays all messages as plain text, regardless of the format in which they were sent.
Mail from last: Gets messages sent within the number of days you specify.
Download attachments: Automatically downloads files attached to email, except for attachments that exceed the maximum message size.
Maximum message size: Sets the maximum size of an incoming email message. Enter the size in kilobytes (KB). The default is 5KB, but you can

Attaching a signature to a message

You can attach a personal signature, with info like your company’s address and phone numbers, to the bottom of all messages you send.
1 From any mailbox screen, press
Menu .
2 Select Options, and then select
Preferences.
enter any size up to 2048KB [approximately 2 megabytes (MB)],
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