Palm 710000 User Manual

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Handbook for

Palm, Inc. Confidential

Palm

™

Tungsten

Handhelds

™

i710

Palm, Inc. Confidential

© 2002 Palm, Inc. All rights reserved. HotSync, MultiMail, PalmModem, and Palm OS are registered trademarks, and the HotSync logo, Palm, the Palm logo, Palm Powered, and VersaMail are trademarks of Palm, Inc. Palm, Inc. uses the Bluetooth trademark under express license from Bluetooth SIG, Inc., U.S.A. All other brand names are trademarks or registered trademarks of their respective owners.

Disclaimer and Limitation of Liability

Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook.

Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.

Software Download Available

Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download the Palm Desktop software from

www.palm.com/support/intl

PN: 406-4534A-IE

Contents

Palm, Inc. Confidential

About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Minimum requirements: Windows computers . . . . . . . . . . . . . . . . . . . . . . . . 4

Minimum requirements: Mac computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Wireless service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Making a call in a medical or safety emergency . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Software Download Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Compatibility of third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2: Exploring Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Locating handheld components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Locating front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the indicator light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Locating back panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 3: Navigating and Entering Data . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Tapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Typing capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Accessing international and special characters . . . . . . . . . . . . . . . . . . . . . . . 20

Using the Function key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using menu commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using elements of the handheld interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Beaming data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using your computer keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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Importing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Importing data from a Windows computer . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Importing data from a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 4: Working with Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Other ways to open applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Opening expansion card applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Changing the Applications Launcher display . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Copying applications to or from an expansion card . . . . . . . . . . . . . . . . . . . . . 37

Selecting copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Choosing application preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Performing common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Receiving alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Hiding or masking private records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Installing add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Chapter 5: Using Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Creating an Address Book entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Selecting types of phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Changing Address Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Making connections from Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Quick Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Tap-to-Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Contents

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Address Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Chapter 6: Using Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Performing calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Viewing recent calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using Calculator menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 7: Using Card Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Reviewing Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Renaming a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Formatting a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Managing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Using the Card Info menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Chapter 8: Using Date Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Scheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Selecting an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Rescheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting an alarm for an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Scheduling repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Changing repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Considerations for repeating or continuous events . . . . . . . . . . . . . . . . . . . 86

Changing the Date Book view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Working in Week view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Working in Month view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Working in Agenda view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Date Book menus, preferences, and display options . . . . . . . . . . . . . . . . . . . . . 90

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Chapter 9: Using Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Adding expense items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Changing the date of an Expense item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Entering receipt details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Customizing the Currency pick list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Changing the default currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Defining a custom currency symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Contents

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Setting Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Working with Expense data on your computer . . . . . . . . . . . . . . . . . . . . . . . . . 99

Displaying the euro on your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Printing the euro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using Expense menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 10: Using Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Creating memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Reviewing memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Using Memo Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Chapter 11: Using Palm™ Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Using your hands-free headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Opening Palm Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Answering a phone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Dialing a number from the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Redialing the most recently dialed number . . . . . . . . . . . . . . . . . . . . . . . . . 110

Managing a phone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Answering call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using conference calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Creating a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Managing a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Retrieving voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Creating a speed-dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Dialing a speed-dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Editing a speed-dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Using the Call History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Dialing a number from the Call History list . . . . . . . . . . . . . . . . . . . . . . . . 122

Using redial reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Creating a redial reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Managing redial reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Managing profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Managing ring tunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Using Palm Mobile menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

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Mobile menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Chapter 12: Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Creating a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Reviewing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Changing Note Pad color settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Setting an alarm for a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Using Note Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Chapter 13: Using SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Adding SIM Manager items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Managing SIM Manager items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Using SIM Manager menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Chapter 14: Using SIM Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Accessing a service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Using the SIM Services menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Chapter 15: Using SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Creating messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Working with draft messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Adding a signature to a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Sending data from another application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Setting preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Using SMS menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Message menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Chapter 16: Using To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Creating list items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Setting priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Checking off a To Do List item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Changing To Do List item details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

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Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Setting To Do Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Using To Do List menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Chapter 17: Using Palm™ VersaMail™ Personal E-mail Software . . . . . 161

Getting started with the VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . 162

Synchronizing an existing username . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Upgrading a MultiMail database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Installing Documents To Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Setting up and managing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Account and connection types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Setting up the default account that came with your handheld . . . . . . . . . 163

Setting up a new e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Setting up a network e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Creating a network e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Creating a synchronize-only account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Setting VersaMail connection preferences . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Editing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Deleting an e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Selecting a different service for a given e-mail account . . . . . . . . . . . . . . . 184

Getting, sending, and managing e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Getting and reading e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Creating and sending new e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Working with attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Deleting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Emptying the trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Marking messages as read or unread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Setting preferences for getting and deleting e-mail . . . . . . . . . . . . . . . . . . 217

Adding or updating an Address Book entry directly from a message . . 218

Synchronizing e-mail between the handheld and the desktop . . . . . . . . . . . 219

Configuring an account in HotSync Manager . . . . . . . . . . . . . . . . . . . . . . . 219

Setting synchronization options and account settings . . . . . . . . . . . . . . . . 220

Converting attached files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Synchronizing an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Going beyond the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Setting server options for an IMAP account . . . . . . . . . . . . . . . . . . . . . . . . 229

Managing mail filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

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Managing mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Adding APOP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Adding ESMTP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Copying text from an e-mail message for use in other applications . . . . 244

Using the command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

E-mail header details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Backing up mail databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Wireless IMAP folder synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Accessing corporate e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Five-way navigation in the VersaMail application . . . . . . . . . . . . . . . . . . . 248

Keyboard shortcuts in the VersaMail application . . . . . . . . . . . . . . . . . . . . 250

Chapter 18: Using Palm™ WAP Browser . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Opening Palm WAP Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Opening a WAP site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Browsing a WAP site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Browsing secure WAP sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Using bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Adding a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Visiting a bookmarked WAP site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Editing a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Deleting a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Using your Push Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Changing gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Setting advanced options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Using cache memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Selecting an Access Point Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Selecting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Using the security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Creating password and signature key pairs . . . . . . . . . . . . . . . . . . . . . . . . 266

Changing your password or signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Viewing the public key and the signed key . . . . . . . . . . . . . . . . . . . . . . . . . 270

Storing certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Viewing certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Using Palm WAP Browser menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Go menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

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Chapter 19: Using World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Setting the primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Choosing a different primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Setting the secondary locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Adding a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Modifying a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Removing a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Setting an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Using World Clock menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Chapter 20: Performing HotSync

Operations . . . . . . . . . . . . . . . . . . . . . 283

Selecting HotSync setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Performing cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . 287

Performing a cradle/cable HotSync operation: Windows computer . . . 287

Performing a direct HotSync operation: Mac computer . . . . . . . . . . . . . . 289

Conducting IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Preparing your computer for infrared communication . . . . . . . . . . . . . . . 292

Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Returning to cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . 295

Conducting HotSync operations using an attached modem . . . . . . . . . . . . . 296

Preparing your computer for a modem HotSync operation . . . . . . . . . . . 296

Preparing your handheld for a modem HotSync operation . . . . . . . . . . . 298

Selecting the conduits for a modem HotSync operation . . . . . . . . . . . . . . 300

Performing a HotSync operation using an attached modem . . . . . . . . . . 300

Conducting network HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Connecting to your company’s dial-in server . . . . . . . . . . . . . . . . . . . . . . . 301

Performing a network HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Using File Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Performing the first HotSync operation with a user profile . . . . . . . . . . . 306

Chapter 21: Setting Preferences for Your Handheld . . . . . . . . . . . . . . . . . 309

Viewing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Buttons preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Connection preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Creating and editing GPRS connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Creating and editing GSM connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

IR to PC connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

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Date and Time preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Digitizer preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Formats preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Country default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Time, date, week start, and numbers formats . . . . . . . . . . . . . . . . . . . . . . . 319

General preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Auto-off delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Cradle settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

System, alarm, and game sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Alarm Vibrate and indicator light settings . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Beam Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Keyboard Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Remapping keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Mobile preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Turning the mobile radio on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Enabling call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Concealing your number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Diverting your calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Tracking your phone time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Checking your current status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Checking your GPRS network usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Setting your network selection search mode . . . . . . . . . . . . . . . . . . . . . . . . 333

Viewing and editing your preferred networks list . . . . . . . . . . . . . . . . . . . 334

Setting PIN for mobile power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Unlocking your SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Setting call barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Setting Fixed Number Dialing (FND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Network preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Modem Accessory and TCP/IP software . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Selecting a service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Entering a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Selecting a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Adding telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Entering a prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Disabling call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Using a calling card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Connecting to your service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Creating additional service templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Adding detailed information to a service template . . . . . . . . . . . . . . . . . . 352

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Idle timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Selecting Next Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Defining primary and secondary DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Creating a login script on your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Plug-in applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Deleting a service template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Network preferences menu commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Owner preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Security preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Assigning a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Locking your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Recovering from a forgotten password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

Making records private . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

ShortCuts preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Appendix A: Maintaining Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 369

Caring for your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Battery considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Resetting your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

Installing and removing the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

Appendix B: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . 377

Software installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

Tapping and writing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

Wireless problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

Palm WAP Browser problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

SMS problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Palm Mobile problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Beaming problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Recharging problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Password problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

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Contents

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Product Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . 395

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

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Contents

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xiv

About This Book

Palm, Inc. Confidential

This handbook is designed to help you get up and running quickly on your Palm™ Tungsten™ W handheld. It describes all you need to know about how to use your handheld and the applications that come with it. It describes:

■ Enabling wireless features

■ Making and receiving mobile phone calls

■ Sending and receiving SMS messages

■ Locating all the parts of your handheld

■ Viewing and entering data

■ Working with expansion cards

■ Using your handheld with your computer

■ Personalizing your handheld with your own preference settings

After you become familiar with the basic functionality of your handheld, you can use the rest of this handbook as a reference for performing less common tasks, for maintaining your handheld, and for solving problems that might arise as you operate your handheld.

About This Book

Palm, Inc. Confidential

CHAPTER 1

Palm, Inc. Confidential

Welcome

Your new Palm™ Tungsten™ W handheld is wirelessly enabled so that you can use it to transmit and receive information over the airwaves. Use your handheld to do the following:

■ Send SMS (Short Message Service) messages.

■ Read, compose, and send e-mail on-the-go.

■ Browse or search the Internet.

■ Make or receive a phone call.

■ Stay organized and on time by keeping your appointments, contact

information, and to-do items in one place.

■ Quickly jot memos on the fly.

Before you can use these features, you must set up your handheld and install software on your desktop computer. To use your wireless features, you must install an activated SIM (subscriber identity module) card in your handheld.

Your handheld comes with an easy-to-follow installation guide, Getting Started, that steps you through the process of successfully setting up your handheld. The guide contains important information that must be followed for initial setup of the features available on your handheld.

IMPORTANT If you are upgrading from another Palm OS

www.palm.com/support/tungstenw for important upgrade instructions before

beginning your Tungsten W handheld installation.

handheld, see

Chapter 1 Welcome

Palm, Inc. Confidential

System requirements

Before you install and operate Palm™ Desktop software, your computer system must meet the following minimum requirements.

Minimum requirements: Windows computers

The minimum requirements for Windows computers are as follows:

■ IBM-compatible Pentium-class computer

■ One of the following operating systems:

– Windows 95 with SR2 or later and Winsock2 update (requires a serial

cradle/cable, sold separately)

– Windows NT 4.0 Workstation with SP6 or later (requires a serial

cradle/cable, sold separately, and administrator rights to install Palm Desktop software)

–Windows 98

–Windows ME

– Windows 2000 Pro (requires administrator rights to install Palm Desktop

software)

– Windows XP Home or Pro (requires administrator rights to install Palm

Desktop software)

■ Internet Explorer 4.01 with SP2 or later

■ 50 megabytes (MB) available hard disk space

■ VGA monitor or better (16 Bit or High Color, and 800 x 600 resolution

recommended)

■ CD-ROM or DVD-ROM drive (you can also download Palm Desktop software

www.palm.com/support/intl

from

■ Mouse

■ One available USB port or serial port (serial cradle/cable sold separately)

Minimum requirements: Mac computers

The minimum requirements for Mac computers are as follows:

■ Mac computer or compatible with a PowerPC processor

■ Mac OS

)

– Mac OS 9, version 9.0 or later

– Mac OS X, version 10.1.2 or later

■ 25MB available hard disk space

■ 12MB available RAM

Palm, Inc. Confidential

■ Monitor that supports screen resolution of 800 x 600 or better

■ CD-ROM or DVD-ROM drive (you can also download Palm Desktop software

from

■ Mouse

■ One available USB port or serial port (serial cradle/cable sold separately and

compatible with Mac OS 9 only)

Wireless service

www.palm.com/support/intl

Wireless service

)

IMPORTANT

observe the guidelines or prohibitions on the use of wireless devices in your current location. For example, when you are on an airplane, do not turn on your radio at times when government or airline regulations prohibit the use of cellular phones. You can, of course, use all other applications of your handheld in accordance with airline regulations for electronic devices.

Whenever you use the wireless features of your handheld, please

Your handheld is equipped with a GSM/GPRS mobile radio, so you can transmit and receive information over the airwaves, wirelessly, from your handheld. You don’t need to plug a wire into a wall socket, and you don’t need a modem.

After you charge the battery in your handheld, the mobile radio is ready for use. Follow the instructions in the Getting Started installation guide and this book to successfully set up and use your wireless features.

IMPORTANT

features and options you have selected as part of your service contract with your wireless service provider. This handbook describes a wide range of wireless features that are usable only if the service is provided by your wireless service provider.

Read your wireless service provider’s documentation to understand the

Chapter 1 Welcome

Palm, Inc. Confidential

Your handheld has a signal strength indicator to inform you of the availability and strength of wireless service in your immediate area. It also has an indicator showing your GPRS coverage. If you are having problems with your wireless coverage, see “Wireless problems” in Appendix B.

GPRS coverage

Signal strength indicator

Making a call in a medical or safety emergency

To make a call for emergency service: Press all four application buttons at once. You can make this call even without the SIM card installed, so long as your handheld’s radio is on and you are in an area that has coverage. The call is free.

Press the four application buttons at once to make a call for emergency

Software Download Available

Palm Desktop software is supplied on a CD-ROM disc. Check

support/intl

for updates and new versions of the software.

Compatibility of third-party applications

Palm works with developers of third-party add-on applications to ensure the compatibility of these applications with your new Palm handheld. Some thirdparty applications, however, may not have been upgraded to be compatible with your new Palm handheld, or they may not have been designed to incorporate all the features available in your handheld.

www.palm.com/

Finding information

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If you suspect that a third-party application is adversely affecting the operation of your handheld, contact the developer of the application. In addition, Palm has information about some applications’ compatibility with your handheld. To find this information, do one of the following:

■ Open your web browser and go to

page, click the link leading to information on the compatibility of third-party applications.

■ Read the readme file for your handheld. After you install Palm Desktop

software on your computer, open the Palm folder. The readme file is located in the Helpnote folder.

Finding information

For installation information, see Getting Started that came with your Tungsten W handheld. For comprehensive information about using your handheld, continue reading this electronic handbook.

For support information, upgrade information, articles, and answers to questions,

www.palm.com/support/tungstenw

see

For more information about using Palm Desktop software, see the following:

■ The handheld tutorial, Quick Tour. To access this tutorial, tap the Quick Tour

icon from the Applications main screen.

■ The Windows tutorial for Palm Desktop software, Desktop Quick Tour. To

access this tutorial, open Palm Desktop software and select Quick Tour from the Help menu.

www.palm.com/support/tungstenw

. On that

■ The electronic Palm Desktop software for the Macintosh User’s Guide. To access this

guide, open the Palm folder and then open the Documentation folder. Double-click the file Palm Desktop.pdf.

■ The online help for Palm Desktop software. To access the online help, open

Palm Desktop software and select the Help menu.

Chapter 1 Welcome

Palm, Inc. Confidential

CHAPTER 2

Palm, Inc. Confidential

Exploring Your Handheld

Your wirelessly enabled Palm™ Tungsten™ W handheld helps you stay in touch with important information while you are away from your desk. You can stay organized, on time, and up-to-date with daily tasks. Use your new handheld to do the following:

■ Compose and securely send and receive business or personal e-mail wirelessly.

NOTE Some companies restrict access to internal e-mail accounts when using

a handheld. Check your company for their policy on use of handhelds.

■ Receive alerts when a new voicemail or SMS message arrives or a reminder

occurs. Rely on any or all of the three alert modes: the indicator light, vibrator, or alarm sound. Support for the alert feature depends on your contract with your wireless service provider.

■ Access WAP content, applications, and games.

■ Make phone calls using a hands-free headset.

■ Set preferences for how you receive alarms: hearing a sound, seeing a blinking

indicator light, or feeling your handheld vibrate. Choose any combination.

■ Access Internet information.

■ Browse or search the Internet.

■ Download and use web clipping applications that help you find specially

formatted Internet information quickly.

NOTE Using web clipping on the handheld requires software that is available

on the Software Essentials CD.

■ Enter your schedule in Date Book.

■ Keep all your contact names, addresses, and phone numbers in Address Book.

■ Prioritize and assign your tasks a due date in To Do List.

■ Set alarms from World Clock and Date Book to keep yourself on schedule and

remind yourself of appointments, redial reminders, and notes.

■ Synchronize your data with Palm™ Desktop software on your Windows or

Mac computer so you can work with your personal information on your computer and maintain a copy of your information.

Chapter 2 Exploring Your Handheld

Palm, Inc. Confidential

■ Insert SD or MultiMediaCard expansion cards to add more software or

memory, or to back up your data.

■ Beam information to another device that has an infrared (IR) port.

Locating handheld components

Take a few moments to locate the front and back panel components of your handheld.

Locating front panel controls

Red and green indicator light

IR port

Screen

Antenna cap

Stylus

Date Book

Address Book

Application buttons

Navigator

Select button

Keyboard area

Power button/ Backlight control

Wireless

E-mail

Application buttons

Locating handheld components

Palm, Inc. Confidential

IR port

Red and green indicator light

Antenna cap

Stylus

Keypad

Power button/ Backlight control

Uses infrared technology to transmit data to and receive data from other Palm OS

handhelds, and to perform HotSync® operations. See “Using elements of the handheld interface” in Chapter 3 and see “Conducting IR HotSync operations” in

Chapter 20 for more information.

Indicates when you are within or out of range for wireless transmission. It also notifies you of incoming Date Book or World Clock alarms.

Houses the antenna for your mobile radio.

Slides in and out of the slot in the side channel of the handheld. To use the stylus, remove it from the slot and hold it as you would a pen or pencil. Unscrew the top of the stylus to access the reset tool.

The area where you type letters and numbers, and access special function keys. See Chapter 3 to learn how to type characters.

Turns your handheld on or off and controls the backlight feature. If your handheld is turned off, pressing the power button turns the handheld on and returns you to the last screen you viewed.

Application buttons

Navigator

If your handheld is turned on, pressing the power button turns the unit off.

Pressing the power button for about two seconds turns the backlight on or off. For more information on the backlight, see the next section, “Using the indicator light”.

Activate the individual handheld applications that correspond to the icons on the buttons: Date Book, Address Book, E-mail, and Wireless. See “Buttons preferences” in

Chapter 21 for details on reassigning these buttons to open

any application on your handheld.

The five-way navigation button enables you to move up, down, right, and left in pick lists and menus. You can scroll down to view information below the viewing area, and scroll up to view the information above the viewing area. The navigator also has some special functions that are described in this handbook.

Chapter 2 Exploring Your Handheld

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Select button

Screen

Using the indicator light

The navigator center Select button enables you to select items. The Select button also has some special functions that are described in this handbook.

Displays the applications and information stored in your handheld. It is touch-sensitive and responds to the stylus.

Red and green indicator light

The indicator light at the top of the handheld blinks to indicate the following status levels:

No light

Green light flashes every five seconds

Red light flashes every five seconds

Mobile radio is off.

Mobile radio is on and transmitter is within range.

Mobile radio is on, but transmitter is out of range. You need to move to another area to bring the transmitter within range.

Green light flashes at paired intervals

A notification that:

■ Date Book or World Clock event alert has occurred.

■ A call was missed.

■ Voicemail was received.

A dialog box appears, describing the reason for notification. Acknowledging the notification turns off the indicator light.

Locating back panel components

Palm, Inc. Confidential

Service test point

Reset button

Locating handheld components

Headset jack

Side channel for cover

Expansion card slot

Headset jack

Service test point

Reset button

Expansion card slot

Universal connector

Connects the hands-free headset to your handheld, enabling you to make or receive telephone calls.

For use by Palm, Inc., authorized service personnel only.

Under normal use, you should not have to use the reset button. See “Resetting your handheld” in Appendix A for information about when and how to use the reset button.

Accepts SD or MultiMediaCard expansion cards, enabling you to add more memory, applications, or Bluetooth functionality. You can also back up data to an expansion card.

NOTE

Expansion cards are purchased separately.

Connects your handheld to the cradle, which in turn connects to the back of your computer and through the AC adapter to the wall current. This allows you to recharge your handheld as well as update the information between your handheld and computer using HotSync technology.

Side channel

The universal connector also connects peripheral hardware devices to your handheld.

The left side channel holds the front cover, which slides in and out.

Chapter 2 Exploring Your Handheld

Palm, Inc. Confidential

Adding an expansion card

A tiny expansion card (sold separately) increases the variety of tasks you can do and the amount of space you have for storing software and data on your handheld.

To insert a card:

1. Insert the card in the direction shown by the icon.

2. Push the card in with your thumb. You feel the card lock and hear the system

sound.

Notched corner

Label on card faced down

Push

To r em ov e a c ar d:

1. Push lightly against the card with your thumb.

2. When the card is released, you hear the system sound.

Push

For complete information about working with expansion cards, see Chapter 7.

Using the backlight

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The backlight makes it easy for you to see the information on your handheld. The backlight is on by default but can be turned off to extend battery life. You can turned on, off, or adjust the backlight in the following ways:

■ Turn off the backlight and power automatically (after a period of inactivity)

with the Auto-off feature. See “General preferences” in Chapter 21 for more information.

■ Turn the backlight on or off by pressing the power button and holding it down

for about two seconds. Release the button when the backlight turns on or off.

■ Disable the backlight or adjust the backlight brightness level using the Adjust

Brightness dialog box.

To enable the backlight or adjust the backlight level:

1. Press Function + Brightness .

2. Tap the Enable Backlight check box to select it.

3. Tap to the left or right of the slider to adjust the brightness in small increments,

or drag the slider to change the brightness in large increments.

Using the backlight

Chapter 2 Exploring Your Handheld

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Tapping

Palm, Inc. Confidential

CHAPTER 3

Navigating and Entering Data

This chapter explains how to enter data into your handheld, navigate around the interface, and use menu commands. There are several ways to enter data, to navigate, and to use menu commands:

■ Tapping

■ Using the five-way navigator

■ Using the handheld keyboard

■ Beaming data from another device that has an infrared port

■ Entering or importing data in Palm™ Desktop software and then synchronizing

with your handheld

Like using a mouse to click elements on a computer screen, using the stylus to tap elements on your handheld screen is the basic action that gets things done on your handheld.

The first time you start your handheld, setup instructions appear on the screen. These instructions include a calibration screen. Calibration aligns the internal circuitry of your handheld with its touch-sensitive screen so that when you tap an element on the screen, the handheld can detect exactly which task you want to perform.

IMPORTANT Always use the point of the stylus for tapping or making strokes on the

handheld screen. Never use an actual pen, pencil, or other sharp object to write on the handheld screen.

With your handheld turned on, you can tap the handheld screen to do many operations, such as the following:

■ Open applications

■ Choose menu commands

■ Select options in dialog boxes

Chapter 3 Navigating and Entering Data

Palm, Inc. Confidential

Just as you can drag the mouse to select text or move objects on your computer, you can also drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar.

Using the navigator

When you work with most applications, the navigator on the front panel of your handheld makes it easy for you to navigate among and select your entries. You can use the navigator to perform tasks without the stylus using one hand.

See Chapter 4 and Chapter 5 for additional information about using the navigator with Address Book, and Chapter 8 for additional information on using the navigator with Date Book.

To navigate in list screens, do any of the following:

■ Press Up or Down on the navigator to scroll an entire screen of records.

■ Press and hold Up or Down on the navigator to accelerate the scrolling.

■ Press Select on the navigator to insert the selection highlight. When the selection

highlight is present, you can do the following:

– Press Up or Down on the navigator to scroll to the previous or next records.

– Press Select again to view the selected record.

– Press Left on the navigator to remove the selection highlight.

To navigate in record screens:

1. Press Up or Down on the navigator to scroll within the current record.

2. Press Right or Left on the navigator to scroll to the previous or next record. (This

feature is not available in Address Book.)

3. Press Select on the navigator to return to the list screen.

Using the keyboard

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To navigate in dialog boxes:

■ While a pick list is open, press Up or Down on the navigator to highlight an

item, and then press Select on the navigator to select the item.

■ Press Select on the navigator to close a dialog. If there’s only one button,

pressing Select activates that button. If there’s multiple buttons, Select activates affirming buttons such as OK, Yes, or Done.

IMPORTANT

deleting data.

Using the keyboard

You can quickly and accurately enter text or numbers on your handheld using the keyboard. The keyboard also has special function keys that enable you to access features. Another feature is AutoCorrect, which automatically corrects some common misspellings when entering data from the keyboard.

Below the keyboard are application buttons and the 5-way navigator that enables you to navigate menus and pick lists quickly without using the stylus. These features are described in Chapter 2.

Letter and number keys

Tab/Brightness key

Function key

Read dialog boxes carefully. Sometimes, selecting OK or Yes results in

Delete key

Return/Enter key

Home/ShortCut key

Command/Menu key

CAPS/Find key

Letter and number keys:

Space/Symbol key

Enables you to enter letters and numbers. You can change the key response from the Keyboard preferences screen. See “Keyboard Preferences” in Chapter 21.

You can also access international characters using the navigator control. See “Accessing international and special characters” later in this chapter.

Tab/Brightness key: Adds a tab or opens the Brightness dialog box. For

more information on the Brightness dialog box, see “Using the indicator

light” in Chapter 2.

Chapter 3 Navigating and Entering Data

Palm, Inc. Confidential

Function key: Press to access the secondary character set. See “Using the

Function key” later in this chapter.

CAPS/Find key: Capitalizes letters or opens the Find dialog box. For

more information on capitalizing letters, see the next section “Typing

capital letters”. For information on the Find dialog box, see “Finding information” in Chapter 4.

Space/Symbol key: Adds a space to the text or opens the onscreen

keyboards. For more information about the onscreen keyboards, see

“Accessing the onscreen keyboards” later in this chapter.

Command/Menu key: Opens the Command toolbar or Menu. For

information about the Command mode, see “Menu commands” in

Chapter 4. For more information about Menus, see “Using menus” in Chapter 4.

Home/ShortCut key: Opens the Application Launcher or enables you to

enter a text ShortCut. For more information on ShortCuts, see “Using

ShortCuts” later in this chapter.

Return/Enter key: Adds a manual return to the next line or enters the

data.

Delete/Backspace key: Deletes the previous character.

Typing capital letters

The keyboard enables you to capitalize letters in two ways:

■ Use the CAPS key . Press the CAPS key twice to initiate CAPS lock.

■ Press and hold the key. This feature works only when the Keyboard preference

Repeat Function is set to Capital. See “Keyboard Preferences” in Chapter 21 for more information.

Accessing international and special characters

You can access international and special characters directly from the keyboard or from onscreen keyboards. These character sets enable you to communicate accurately through your memos or wireless messages.

Accessing from the keyboard

You can access international characters from the keyboard by pressing and holding a key, and then pressing Up and Down on the navigator. The character on the screen scrolls through a sequence of related international characters. You can scroll though the sequence either forward or backward depending on whether you are pressing Up or Down on the navigator.

Using the keyboard

Palm, Inc. Confidential

NOTE

This feature does not work with every key or with the Function key secondary

charac t e r set.

To access international characters from the keyboard:

1. Press and hold a key.

2. Press Up or Down on the navigator.

3. Accessing the onscreen keyboards

You can open the onscreen keyboards anytime you need to enter special characters or numbers on your handheld.

To use the onscreen keyboard:

1. Open any application (such as Memo Pad).

2. Tap any record, or tap New.

3. Press Function + Symbol .

When a keyboard is open, you can tap to open any of the other keyboards.

Alpha

Ta b

Backspace

Caps lock

Caps shift

Numeric

Tap here to display numeric keyboard

Tap here to display alphabetic keyboard

Tap here to display international keyboard

Symbol

Tap here to display symbol keyboard

Carriage return

International

After you finish, tap Done to close the onscreen keyboard and place the text in the record.

Chapter 3 Navigating and Entering Data

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Using the Function key

The Function key enables you to access the secondary character or feature set from each of the keys. The secondary character and feature set is labeled in blue in the upper right on each available key.

Function key

When you press Function , a dot appears in the lower-right corner, indicating that the next key pressed will use the secondary character or feature set. If you press the Function twice, the dot changes to a “1” and the function feature remains locked. Pressing Function again unlocks it.

Function active icon

Function lock icon

Using special features

In addition to characters, the Function key accesses special features on some of the keys. The following keys have special features:

Brightness key: Opens the Brightness dialog box. See “Using the

backlight” in Chapter 2 for more information.

Find key: Opens the Find dialog box. See “Using Find” in Chapter 4 for

more information.

Menu key: Opens the menu for the current screen. For more information,

see “Using menus” in Chapter 4 and see the next section, “Using menu

commands”.

Using menu commands

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By using the menu commands you can access many functions directly from the keyboard without tapping.

Most menu commands have an equivalent Command stroke, which is similar to the keyboard shortcuts used to execute commands on computers. The command letters appear to the right of the command names. For example, to choose Select All in the Edit menu, press Command stroke , and type the letter s.

Menu commands

The command toolbar displays context-sensitive menu commands for the current screen. For example, if text is selected the menu icons displayed may be Undo, Cut, Copy, and Paste. Tap an icon to select the command.

Using the keyboard

Command letters

CutUndo Copy Paste Beam Delete

To use menu commands:

1. Press Command stroke .

The Command toolbar opens at the bottom of the screen. The Command toolbar indicates that you are in Command mode.

2. Tap an icon or type the command letter immediately to choose the menu

command.

Command mode is active only for a short time.

Chapter 3 Navigating and Entering Data

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Using ShortCuts

ShortCuts make entering commonly used words or phrases quick and easy. ShortCuts are similar to the Glossary or Autotext features of some word processors.

The handheld comes with several predefined ShortCuts, and you can also create your own. Each ShortCut can represent up to 45 characters. For example, you might create a ShortCut for your name or for the header of a memo. See “ShortCuts

preferences” in Chapter 21 to learn about creating your own ShortCuts.

To use a ShortCut:

1. Press Function + ShortCut .

When you press the ShortCut key, the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode.

2. Type the ShortCut characters.

Using elements of the handheld interface

Menu bar and menu commands

Menu bar

Menu command

Check box

Command button

Previous/next arrows

Pick list

Scroll bar

A set of commands that are specific to the application. Not all applications have a menu bar.

To access the menu bar, do one of the following:

■ Tap the Menu bar.

■ Press Function + Menu .

To access the menu commands, do one of the following:

■ Tap the menu command on the menu.

■ Use Right, Left, Up, or Down on the navigator.

■ Press Command Stroke + the letter. For more

information see “Using menu commands” later in this chapter.

Using elements of the handheld interface

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Check box

Command buttons

Next/previous arrows

When a checkmark appears in a check box, the corresponding option is active.

To insert or remove a check mark:

■ If a check box is empty, tapping it inserts a checkmark.

■ If a check box is selected, tapping it removes the

checkmark.

These appear in dialog boxes and at the bottom of application screens.

To select a command button, do one of the following:

■ Tap a button to perform a command.

■ Press Select on the navigator to select buttons such as OK,

Yes, or Done.

■ Press Function + Enter to select the OK, Done, or

Yes buttons.

■ Press Function + Backspace

to select Cancel or

No buttons.

The left and right arrows display the previous and next record; the up and down arrows display the previous and next page of information.

Pick list

To use the arrows, do one of the following:

■ Ta p t he ar row s .

■ Use Right, Left, Up, or Down on the navigator.

A list of choices that you can select from.

To use the pick list:

■ Tap the arrow to display a list of choices.

■ Tap an item in the list.

■ Use Up or Down on the navigator to scroll through the list

and select an item.

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Scroll bar

A bar that enables you to scroll up and down a page.

To use the scroll bars:

■ Drag the slider, or tap the top or bottom arrow, to scroll

the display one line at a time.

■ To scroll to the previous page, tap the scroll bar just above

the slider. To scroll to the next page, tap the scroll bar just below the slider.

■ You can also scroll to the previous and next pages by

pressing Up and Down on the navigator.

Displaying online tips

Many of the dialog boxes that appear on your handheld contain an online Tips icon in the upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information.

To display an online tip:

1. Tap the Tips icon .

2. After you review the tip, tap Done.

Beaming data

Your handheld is equipped with an infrared (IR) port that is located at the top of the handheld, behind the small dark shield. The IR port supports the IrCOMM implementation of the standards for infrared communication established by the Infrared Data Association (IrDA). This means that not only can you beam data to another Palm OS can also beam data to a mobile phone and to any other device that supports the IrCOMM implementation of the IrDA standards and that can read the type of data you’re beaming.

handheld that’s close by and equipped with an IR port, but you

Beaming data

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You can beam the following information between devices with an IR port:

■ The record currently displayed in Date Book, Address Book, To Do List, or

Memo Pad

■ All records of the category currently displayed in Address Book, To Do List, or

Memo Pad

■ A special Address Book record that you designate as your business card,

containing information you want to exchange with business contacts

■ An application installed in RAM memory

■ An application installed on an expansion card that is seated in the card slot

You can also perform HotSync® operations using the IR port.

TIP

See “Conducting IR HotSync operations” in Chapter 20 for details.

To select a business card:

1. Create an Address Book record that contains the information you want on your

business card.

2. Press Function + Menu .

3. Select “Select Business Card” on the Record menu.

4. Tap Yes.

To beam a record, business card, or category of records:

1. Locate the record, business card, or category you want to beam.

2. Press Function + Menu .

3. Select one of the following from the Record menu:

– The Beam command for an individual record

– In Address Book only: Beam Business Card

– Beam Category

4. When the Beam Status dialog box appears, point the IR port directly at the IR

port of the receiving handheld.

For best results, handhelds should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two handhelds must be clear of obstacles. The beaming distance to other Palm OS handhelds may be different.

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5. Wait for the Beam Status dialog box to indicate that the transfer is complete

before you continue working on your handheld.

You can also press and hold the Address Book application button to instantly

TIP

beam your business card to another device with an IR port

To beam an application:

1. Press the Home .

2. Press Function + Menu .

3. Tap App, and then select Beam.

4. Select either Handheld or Card from the Beam From pick list.

5. Tap the application you want to transfer.

Some applications are copy-protected and cannot be beamed. These are listed with a lock icon next to them.

6. Tap Beam.

7. When the Beam Status dialog box appears, point the IR port directly at the IR

port of the receiving handheld.

8. Wait for the Beam Status dialog box to indicate that the transfer is complete

before you continue working on your handheld.

To receive beamed information:

1. Turn on your handheld.

2. Point the IR port directly at the IR port of the transmitting handheld to open the

Beam dialog box.

3. Select a category for the incoming information, create a new category, or leave

the information unfiled.

4. Tap Yes.

Using your computer keyboard

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If you have a lot of data to enter, or prefer to use the computer keyboard, you can use Palm Desktop software or any supported personal information manager (PIM) to enter information. You can then perform a HotSync operation to synchronize the information on your computer with the information on your handheld. Many of the applications that came with your handheld are also available in Palm Desktop software and in most PIMs, so you don’t need to learn different applications. For more information on entering data on your computer, refer to the online Help in Palm Desktop software, the Quick Tour in Palm Desktop software (for Windows users), and the Palm™ Desktop software Software for the Macintosh User’s Guide on the Palm Desktop software CD-ROM.

Importing data

If you have data stored in computer applications such as spreadsheets and databases, or if you want to import data from another handheld, you can transfer the data to your handheld without having to enter it manually. Save the data in one of the file formats in the following list, import it into Palm Desktop software, and then perform a HotSync operation to transfer the data to your handheld.

Using your computer keyboard

Importing data from a Windows computer

Palm Desktop software can import data in the following file formats:

■ Comma delimited (.csv, .txt): Address Book and Memo Pad only

■ Tab delimited (.tab, .tsv, .txt): Address Book and Memo Pad only

■ CSV (Lotus Organizer 2.x/97 Mapping): Address Book only

■ vCal (.vcs): Date Book only

■ vCard (.vcf): Address Book only

■ Date Book archive (.dba)

■ Address Book archive (.aba)

■ To Do List archive (.tda)

■ Memo Pad archive (.mpa)

Archive formats can be used only with Palm Desktop software. Use the archive file formats to share information with other people who use a Palm OS handheld or to create a copy of your important Palm Desktop information.

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To import data from a Windows computer:

1. Open Palm Desktop software.

2. Click the application into which you want to import data.

3. If you are importing records that contain a field with category names, do the

following:

Select All in the Category box.

Be sure that the same categories that appear in the imported file also exist in the application. If the categories do not exist, create them now; otherwise, the records are imported into the Unfiled category.

4. From the File menu, choose Import.

5. Select the file you want to import.

6. Click Open.

If you are importing a vCal or vCard file, skip to step 10. You do not have to specify which fields correspond to the imported data.

7. To import data into the correct Palm Desktop fields, drag fields in the left

column so that they are opposite the corresponding imported fields on the right.

8. If you do not want to import a field, deselect the check box for that field.

9. Click OK.

The imported data is highlighted in the application.

10. To add the imported data to your handheld, perform a HotSync operation.

See Palm Desktop online Help for more information on importing and exporting data.

Using File Link

The File Link feature enables you to import Address Book and Memo Pad information to your handheld from a separate external file on your Windows computer, such as a company phone list. You can configure the File Link feature to check for changes to the external file when you perform a HotSync operation. HotSync Manager stores the data in a separate category in Palm Desktop software and on your handheld.

With File Link, you can import data stored in any of the following formats:

■ Comma-separated (*.csv)

■ Memo Pad archive (*.mpa)

■ Address Book archive (*.aba)

■ Text (*.txt)

For information on how to set up a file link, see the Palm Desktop online Help.

Importing data from a Mac computer

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Palm Desktop software can import data from any of the following applications when you export the data in the appropriate file format:

■ Address Book Plus (text file)

■ Claris Organizer (Palm Desktop software can open these files directly).

■ ClarisWorks (Save under new name as ASCII text file).

■ DateBook Pro (text file)

■ DayMaker (text file)

■ Dynodex (text file)

■ FileMaker Pro (tab separated text file)

■ Meeting Maker (text file)

■ Newton running OS 1.0 with Newton Connection Kit:

Names, Date Book Calendar, and Notepad (text file)

■ Now Contact (text file)

Importing data

■ Now Up-to-Date (text file)

■ QuickDex (text file)

■ TouchBase Pro (text file)

Palm Desktop software can also import data in the following file formats:

■ Tab delimited (.tab, .tsv, .txt)

■ vCal (.vcs): Data Book only

■ vCard (.vcf): Address Book only

To import data from a Mac computer:

1. Open Palm Desktop software.

2. From the File menu, choose Import.

3. Select the file you want to import.

4. Click Import.

5. If you want to change the order of the fields you’re importing, point to a field,

wait for the cursor to change to a double arrow, and then drag the field to a new location.

6. If you do not want to import a field, click the arrow between the field names.

7. From the Fields pop-up menu, choose the appropriate field.

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8. From the Delimiters pop-up menu, choose the appropriate delimiter.

9. Click OK.

10. To add the imported data to your handheld, perform a HotSync operation.

See Palm Desktop online Help for more information on importing and exporting data.

This chapter explains how to open and switch between applications on your

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handheld, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups.

Opening applications

You can use the Applications Launcher to open any application installed on your handheld or on an expansion card. You can also open Date Book and Address Book with the application buttons on your handheld.

CHAPTER 4

Working with Applications

Home key opens Application Launcher

Date Book

Address Book

In addition to providing a way for you to open applications, the Applications Launcher displays the current time, battery level, and application category.

Wireless

E-mail

To open an application on your handheld:

1. Press Home .

2. Tap the icon of the application that you want to open. If you have many

applications installed on your handheld, tap the scroll bar to see all your applications.

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Other ways to open applications

You can also open applications on your handheld in either of the following ways:

■ Press and hold Select on the navigator to open the Applications Launcher. Press

Select on the navigator to insert the highlight. Press Up, Down, Right, and Left on the navigator to highlight the icon of the application you want to open. Press Select on the navigator to open the application.

■ In the Applications Launcher, type the first letter of the application’s name. The

Applications Launcher scrolls to the first application with a name that begins with that letter and highlights the icon. You can open the icon by pressing the Enter key.

Opening expansion card applications

When an expansion card is properly seated in the expansion card slot, your handheld responds based on the contents of the card and the application that is active when you insert the card. In some cases, the application on the card opens automatically upon insertion, or if you insert a card containing data from the current application, the application displays the data on the card. In other cases, the Applications Launcher switches to the card, and displays its contents, and the pick list in the upper-right corner of the screen displays the name of the card.

To open an application on an expansion card:

■ Select the icon of the application that you want to open.

Switching between applications

When working with any application, press Home or press an application button on your handheld to switch to another application. Your handheld automatically saves your work in the current application and displays it when you return to that application.

When you use an expansion card, your handheld creates and displays a new category that matches the name of the expansion card. You can easily switch between applications installed on your handheld and on the expansion card.

To switch to an expansion card:

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1. Tap the pick list in the upper-right corner.

Categorizing applications

When the highlight in the Applications Launcher is

TIP

press and hold Select on the navigator to open the category pick list.

2. Select the category item that matches the name of the expansion card.

Categorizing applications

The category feature enables you to manage the number of application icons that appear onscreen in the Applications Launcher. You can assign an application to a category and then display a single category or all your applications.

By default, your handheld includes system-defined categories, such as All and Unfiled, and user-defined categories, such as Games, Main, and System.

active, you can also

not

You cannot modify the system-defined categories, but you can rename and delete the user-defined categories. In addition, you can create your own user-defined categories. You can have a maximum of 15 user-defined categories.

When you have an expansion card properly seated in the expansion card slot, the last item in the category pick list becomes the name of the expansion card. You cannot otherwise categorize applications that reside on an expansion card.

To categorize an application:

1. Press Home .

2. Press Command Stroke + Y.

Alternately, press Function + Menu , and then select Category on the App menu.

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3. Tap the pick list next to each application to select a category.

To create a new category, select Edit Categories from the pick list. Tap

TIP

New, enter the category name, and then press Function + OK to add the category.

Enter

, or tap

4. Press Function + Enter

or tap Done.

To display applications by category:

1. Press Home .

2. Do one of the following:

– Press Home repeatedly to cycle through all your categories.

– Tap the pick list in the upper-right corner of the screen, and select the

category you want to display.

– When the highlight in the Applications Launcher is not active, press and

hold Select on the navigator to open the category list, press Up or Down on the navigator to highlight a category, and then press Select on the navigator to display that category.

Changing the Applications Launcher display

By default, the Applications Launcher displays each application as an icon. As an alternative, you can choose to show a list of applications. You can also choose to view the same category of applications each time you open the Applications Launcher.

To change the Applications Launcher display:

1. Press Home .

2. Press Command Stroke + R.

Alternately, press Function + Menu , select Options, and then select Preferences.

Copying applications to or from an expansion card

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3. Tap the View By pick list and select List.

4. Press Function + Enter

or tap OK.

To open the Applications Launcher to the last opened category:

1. Press Home .

2. Press Command Stroke + R.

Alternately, press Function + Menu , select Options, and then select Preferences.

3. Tap the Remember Last Category check box to select it.

4. Press Function + Enter

or tap OK.

Copying applications to or from an expansion card

You can copy applications from your handheld to an expansion card, or from an expansion card to your handheld.

To copy an application to an expansion card:

1. Press Home .

2. Press Command Stroke + C.

Alternately, press Function + Menu , select Copy on the App menu.

3. Select Handheld from the Copy From pick list.

4. Select the card name from the Copy To pick list.

The Copy To pick list appears only if there are multiple cards available.

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5. Tap an application to copy.

6. Tap Copy.

7. Press Function + Enter

or tap Done.

You can install applications to a card that is seated in the expansion card slot

during a HotSync

operation; see “Installing add-on applications” later in this

chapter for details.

NOTE

Windows or Mac computer, the actual file names may differ from those displayed in the Applications Launcher.

If you view your applications on the card using a Card Reader on your

To copy an application from an expansion card:

1. Press Home .

2. Press Command Stroke + C.

Alternately, press Function + Menu , select Copy on the App menu.

3. Select the card name from the Copy From pick list.

4. Select Handheld from the Copy To pick list.

5. Tap an application to copy.

6. Tap Copy.

7. Press Function + Enter

or tap Done.

You can also beam applications from expansion cards to your handheld. See “Using elements of the handheld interface” in Chapter 3 for details.

Selecting copy settings

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When using the copy feature, you can set the following:

■ How applications are sorted and listed

■ Whether to copy only the application or both the application and its data files

To select copy settings:

1. Press Home .

2. Press Command Stroke + C.

Alternately, press Function + Menu , select Copy on the App menu.

3. Tap Settings.

Selecting copy settings

Using menus

4. Select Name or Size from the Sort By pick list.

5. Tap the Copy Application Only check box to select it, if you want to copy only

the application files. Leave it deselected if you want to copy both the application file and its associated data files.

6. Press Function + Enter

NOTE

you want to copy an application only, you must select the Copy Applications Only check box.

The Sort By setting is in effect each time you use the copy feature. Each time

or tap OK.

Menus on your handheld are easy to use. Once you have mastered them in one application, you can use them the same way in all other applications.

The menus of each application are illustrated in the chapter that discusses that application.

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To open the menu bar:

1. Open an application (such as Memo Pad).

2. Do one of the following:

– Press Function + Menu .

– Tap the inverted title area at the top of the screen.

Tap the title area

Press Function

Press Menu

In this example, three menus are available: Record, Edit, and Options. The Record menu is selected and contains the commands New Memo, Delete Memo, and Beam Memo.

Choosing a menu

The menus and menu commands that are available depend on the application that is currently open. Also, the menus and menu commands vary depending on which part of the application you’re currently using. For example, in Memo Pad the menus are different for the Memo list screen and the Memo record screen.

To select a menu command with the stylus:

1. Tap the menu bar for an application.

2. Tap the menu that contains the command you want to use.

3. Tap the command you want to use.

After you open the menu bar, you can also press Right and Left on the navigator

TIP

to select a menu, press Down on the navigator to select the command you want to use, and then press Select on the navigator to run the command.

Menu commands

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Most menu commands have an equivalent Command stroke, which is similar to the keyboard shortcuts used to execute commands on computers. For information on using menu commands see “Displaying online tips” in Chapter 3.

Choosing application preferences

You can set options that affect an entire application in the application’s Preferences dialog box.

To change preferences for an application:

1. Open an application.

2. Press Command Stroke + R.

– Alternately, press Function + Menu , and then select Preferences on

the Options menu.

Choosing application preferences

NOTE

3. Make changes to the settings.

4. Press Function + Enter

Not all applications have a Preferences command.

Performing common tasks

The tasks described in this section use the term records to refer to an individual item in any of the applications: a single Date Book event, Address Book entry, To Do List item, Memo Pad memo, Note Pad note, or Expense item.

Creating records

You can use the following procedure to create a new record in Date Book, Address Book, To Do List, Memo Pad, Note Pad, and Expense.

To create a record:

1. Select the application in which you want to create a record.

2. Tap N ew.

3. In Date Book only: Select start and end times for your appointment, and press

Function + Enter

or tap OK.

4. Enter text for the record.

5. (Optional) Tap Details to select attributes for the record. (In Note Pad the

Details command is located on the Options menu.)

6. In Address Book, Note Pad, and Memo Pad only: Press Function

+ Enter

There’s no need to save the record because your handheld saves it automatically.

or tap Done.

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Editing records

After you create a record, you can change, delete, or enter new text at any time. Two screen features tell you when your handheld is in editing mode:

■ A blinking cursor

■ One or more dotted edit lines

Edit line

Blinking cursor

NOTE

not see an edit line or blinking cursor unless the cursor is in the title line.

In Note Pad you can write anywhere on the screen. Therefore, you will

Entering text

For information on how to enter text using the keyboard on your handheld or the keyboard attached to your computer, see Chapter 3. For information on entering text in Note Pad, see Chapter 12.

Using the Edit menu

The Edit menu is available with any screen where you enter or edit text. In general, commands available in the Edit menu apply to text that you select in an application.

To select text in an application:

1. Tap the beginning of the text that you want to select.

2. Drag the stylus over the text to highlight it (in yellow).

NOTE

text. You can also drag to select a group of lines.

You can also double-tap to select a word, or triple-tap to select a line of

across

the text to select additional words, or drag

down

The following commands may appear in an Edit menu:

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Performing common tasks

Undo

Cut

Copy

Paste

Select All

Keyboard

Deleting records

Reverses the action of the last edit command. For example, if you used Cut to remove text, Undo restores the text you removed. Undo also reverses deletions you made using the backspace.

Removes the selected text and stores it temporarily in the memory of your handheld. You can paste the text you cut into another area of the current application or into a different application.

Copies the selected text and stores it temporarily in the memory of your handheld. You can paste the copied text into another area of the current application or into a different application.

Inserts the cut or copied text at the selected point in a record. The text you paste replaces any selected text. If you did not previously cut or copy text, Paste does nothing.

Selects all the text in the current record or screen. This enables you to cut or copy all of the text and paste it elsewhere.

Opens the onscreen keyboard. After you finish with the onscreen keyboard, press Function + Enter

or tap Done.

To delete a record using the menu command:

1. Select the record you want to delete.

2. Press Command Stroke + D.

To delete a record using the Menu:

1. Select the record you want to delete.

2. Press Function + Menu .

3. Select Record, and then select one of the following Delete commands:

Date Book: Delete Event

Address Book: Delete Address

To Do List: Delete Item

Note Pad: Delete Note

Memo Pad: Delete Memo

Expense: Delete Item

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A confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm™ Desktop software, be sure that the check box is selected. If you don’t want to save a copy, tap the check box to deselect it.

Purging records

4. Press Function + Enter

or tap OK.

If you choose to save a copy of the selected item, your handheld transfers it to the archive file on your desktop the next time you perform a HotSync operation. (The archive option is not available in Note Pad.)

Other ways to delete records

You can also delete records in the following ways:

■ Delete the text of the record.

■ In Date Book, Address Book, To Do List, and Memo Pad, open the Details dialog

box for the record, tap Delete, and then press Function + Enter OK.

NOTE

the current repeating event, current and future events, or all instances of that event.

■ In Note Pad, open the note you want to delete, and then tap Delete.

When deleting a repeating event in Date Book, you can choose to delete

Over time, as you use Date Book, To Do List, and Expense, you’ll accumulate records that have outlived their usefulness. For example, events that occurred months ago remain in the Date Book, and To Do List items that you marked as completed remain in the list, as do Expense items.

or tap

All these outdated records take up memory on your handheld, so it’s a good idea to remove them by using Purge. If you think Date Book or To Do List records might prove useful later, you can purge them from your handheld and save them in an archive file on your computer.

Purging is not available in Address Book, Note Pad, or Memo Pad; you must delete outdated records manually from these applications.

To purge records:

1. Open the application.

2. Press Command Stroke + E.

Alternately, press Function + Menu , and then select Purge on the Record menu.

A confirmation dialog box appears.

Date Book: Tap the pick list and select how old a record must be to be purged.

Purge deletes repeating events if the last of the series ends before the date that you purge records.

Performing common tasks

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Date Book, To Do List: If you want to save a copy of the purged records to an

archive file on your desktop, be sure that the check box is selected. If you don’t want to save a copy, tap the check box to deselect it.

Expense: Select the category you want to purge. All data in the selected category

will be purged and there is no archive option.

3. Press Function + Enter

If you chose to save a copy of the purged records, your handheld transfers them to an archive file on your desktop the next time you perform a HotSync operation.

NOTE

make it happen.

Categorizing records

You can categorize records in the Address Book, To Do List, Note Pad, Memo Pad, and Expense applications so that they are grouped logically and are easy to review.

When you create a record, your handheld automatically places it in the category that is currently displayed. If the category is All, your handheld assigns it to the Unfiled category. You can leave an entry as Unfiled or assign it to a category at any time.

By default, your handheld includes system-defined categories, such as All and Unfiled, and user-defined categories, such as Business and Personal.

or tap OK or Done.

Purging does not happen automatically. You must select the command to

When you have an expansion card properly seated in the expansion card slot, the last item in the category pick list is the name of the expansion card. You cannot otherwise categorize applications that reside on an expansion card.

Address Book contains the QuickList user-defined category, in which you can store the names, addresses, and phone numbers you might need in emergencies (doctor, fire department, lawyer, and so on).

Expense contains two user-defined categories, New York and Paris, to show how you might sort your expenses according to different business trips.

The illustrations in this section come from Address Book, but you can use these procedures in all the applications in which categories are available.

To move a record into a category:

1. Select the record you want to categorize.

2. In Address Book only: Tap Edit.

3. Tap De t ai ls .

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4. Tap the Category pick list to display the list of available categories.

5. Select the category for the record.

6. Press Function + Enter

NOTE

In Address Book, Note Pad, and Memo Pad you can select the category

or tap OK.

name in the upper-right corner of the screen to assign the item to a different category.

To display a category of records:

1. Tap the category pick list in the upper-right corner of the list screen.

Tap here

NOTE

Do list.

In the Date Book Agenda view, the pick list is in the upper right of the To

2. Select the category you want to view.

The list screen now displays only the records assigned to that category.

Pressing an application button on your handheld scrolls through all the

TIP

categories of that application except for Unfiled. This feature is not available in Date Book.

Performing common tasks

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To define a new category:

1. Tap the category pick list in the upper-right corner of the screen or list.

Tap here

2. Select Edit Categories.

3. Tap N ew.

4. Enter the name of the new category, and then press Function + Enter

tap OK.

5. Press Function + Enter

or tap OK.

You can assign any of your records to the new category.

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To rename a category:

1. Tap the category pick list in the upper-right corner of the screen or list.

2. Select Edit Categories.

3. Select the category that you want to rename, and then tap Rename.

4. Enter the new name for the category, and then press Function + Enter

or tap OK.

5. Press Function + Enter

TIP

giving the categories the same name. For example, if you change the name of the Personal category to Business, all records formerly in the Personal category appear in the Business category.

Finding information

Your handheld offers several ways to find information quickly:

■ All applications that reside on your handheld: Find locates any text that you

specify, always starting with the current application. However, Find does not search through applications on expansion cards.

■ Date Book, To Do List, Memo Pad:

screen and enables you to add to a record the information that appears in this list.

or tap OK.

You can group the records in two or more categories into one category by

Phone Lookup displays the Address list

■ Address Book: The Look Up line enables you to scroll immediately to a name

when you enter the first letters of that name.

■ Expense:

Lookup displays the names in your Address Book that have data in the Company field. You can add these names to a list of attendees associated with an Expense record.

Performing common tasks

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Looking up Address Book records

In Address Book, you can use the Look Up line with the stylus or the navigator to look up and quickly scroll to any of your Address Book entries.

To look up an Address Book record with the stylus:

1. From the Address list screen, enter the first letter of the name you want to find.

Look Up line

The list scrolls to the first entry that begins with that letter. If you write another letter, the list scrolls to the first entry that starts with those two letters. For example, writing an s scrolls to “Sands,” and writing sm scrolls further to “Smith.” If you sort the list by company name, the Look Up feature scrolls to the first letter of the company name.

2. Tap the record to view its contents.

To look up an Address Book record with the navigator:

1. From the Address List screen, press Right on the navigator to display the

navigator Quick Look Up line.

2. Press Up or Down on the navigator to select the first letter of the name you want

to find.

The list scrolls to the first entry that begins with that letter.

3. Press Right on the navigator to move to the next letter box.

Quick Look Up line

The Quick Look Up line displays only letters that are a possible match for that position.

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If only one match is possible for a particular position, the highlight jumps to the next position.

4. Press Up or Down on the navigator to select the next letter of the name you want

to find.

The list then scrolls to the first entry that starts with those two letters. For example, selecting s scrolls to “Sands,” and selecting sm scrolls further to “Smith.” If you sort the list by company name, the Quick Look Up feature scrolls to the matches for the company name.

5. Repeat steps 3 and 4 until the entry you want appears in the list.

6. Press Select on the navigator to highlight the record you want.

7. Press Select on the navigator to view the contents of the selected record.

If only one match is possible for the letters you selected, the contents of

TIP

the record displays automatically.

Using Find

You can use Find to locate any text that you specify, in any application that resides on your handheld. Find does not search applications that reside on an expansion card.

To use Find:

1. Press Function + Find .

If you select text in an application before you tap Find, the selected text

TIP

automatically appears in the Find dialog box.

2. Enter the text that you want to find.

Find is not case-sensitive. For example, searching for the name “davidson” also finds “Davidson.”

Find locates any words that begin with the text you enter. For example, searching for “plane” finds “planet” but not “airplane.”

3. Press Function + Enter

Find searches for the text in all records and all notes.

or tap OK.

Performing common tasks

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As your handheld searches for the text, you can tap Stop at any time. You may want to do this if the entry you want appears before your handheld finishes the search. To continue the search after you tap Stop, tap Find More.

4. Tap the text that you want to review.

Using Phone Lookup

Phone Lookup displays the Address list screen and enables you to add the information that appears in this list to a record.

To use Phone Lookup:

1. Display the record in which you want to insert a phone number. The record can

be in Date Book, To Do List, Memo Pad, or any other application that takes advantage of this feature.

2. Press Command Stroke + L.

Alternately, press Function + Menu and then select Phone Lookup on the Options menu.

3. Begin to spell the last name of the name you want to find.

The list scrolls to the first record in the list that starts with the first letter you enter. Continue to spell the name you’re looking for, or when you see the name, tap it.

4. Tap Add.

The name you selected, along with the other information associated with it, is pasted into the record you selected in step 1.

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Looking up names to add to Expense records

In Expense, Lookup displays the names in your Address Book that have data in the Company field. You can add these names to a list of attendees associated with an Expense record.

To add names to an Expense record:

1. Tap the Expense record to which you want to add names.

2. Tap De t ai ls .

3. Tap Who.

Tap here

4. Tap Lookup.

The Attendees Lookup screen displays all the names in your Address Book that have data in the Company field.

5. Select the name you want to add, and then tap Add.

The name appears in the Attendees screen.

6. Repeat steps 4 and 5 to add more names.

7. Press Function + Enter

8. Press Function + Enter

or tap Done.

or tap OK.

Sorting lists of records

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You can sort lists of records in various ways, depending on the application. Sorting is available in applications that have list screens: Address Book, Note Pad, To Do List, Memo Pad, and Expense.

Performing common tasks

NOTE

in this chapter.

You can also assign records to categories. See “Categorizing records” earlier

To sort records in Address Book, Note Pad, and Memo Pad:

1. Open the application to display the list screen.

2. Press Command Stroke + R.

Alternately, press Function + Menu , and then select Preferences on the Options menu.

Address Book

Note Pad

Memo Pad

3. Do one of the following:

Address Book: Tap the setting you want.

Note Pad: Tap the Sort by pick list and select Alphabetic, Date, or Manual.

Memo Pad: Tap the Sort by pick list and select Alphabetic or Manual.

4. Press Function + Enter

or tap OK.

To sort the Note Pad and Memo list manually, tap and drag a note or memo to a new location in the list.

To make the list appear in Palm Desktop software as you manually sorted it on your handheld, open the application in Palm Desktop software and click Sort by. Then select Order on Handheld.

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To sort records in To Do List and Expense:

1. Open the application to display the list screen.

2. Tap Show.

3. Tap the Sort by pick list and select an option.

Attaching notes

4. Press Function + Enter

or tap OK.

In Address Book, Date Book, To Do List, and Expense, you can attach a note to a record. A note can be up to several thousand characters long. For example, for an appointment in Date Book, you can attach a note with directions to the location.

To attach a note to a record:

1. Display the entry to which you want to add a note.

To display an entry, tap it or press Up or Down on the navigator to highlight it, and then press Select on the navigator.

2. In Address Book only: Tap Edit.

3. Tap De t ai ls .

4. Tap N ote.

5. Enter your note.

6. Press Function + Enter

A small note icon appears at the right side of any item that has a note.

or tap Done.

Note icon

To review or edit a note:

■ Tap the Note icon .

In Date Book, you can also select the event that contains the note, press Select

TIP

on the navigator to open the note, and then press Select on the navigator again to close the note.

To delete a note:

1. Tap the Note icon .

2. Tap Delete.

3. Press Function + Enter

or tap Yes.

Choosing fonts

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Performing common tasks

In many applications, you can change the font style to make text easier to read. You can choose small, small bold, large, or large bold fonts in each application that enables you to change font style.

Small font

Large font

Small bold font

Large bold font

To change the font style:

1. Open an application.

2. Press Command Stroke + F.

Alternately, press Function + Menu , and then select Font on the Options menu.

3. Tap the font style you want to use.

Tap here for small font

4. Press Function + Enter

or tap OK.

Tap here for small bold font Tap here for large bold font

Tap here for large font

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Receiving alerts

You can receive alerts on your handheld and in Palm Desktop software.

Receiving alerts on your handheld

When you use certain application settings, your handheld can alert you to any of the following:

■ An appointment set in Date Book

■ A note created in Note Pad

■ An alarm set in World Clock

When an alert occurs, your handheld displays a reminder message. If you tap Snooze in response to an alert message, your handheld reminds you of the item again in five minutes. The Reminder screen displays alerts that await attention.

To respond to alerts, do one of the following:

■ Select an item’s check box to clear the item.

■ Tap an item (either the icon or the text description) to open the application

where the alarm was set. The application opens to the entry associated with the alarm.

■ Press Function + Enter

to the current screen. An attention indicator blinks in the upper-left corner of the screen; tap it to view the alert list again.

■ Tap Snooze to see the list again in five minutes.

If you tap Done or Snooze and view the reminder list later, the current time is displayed in the Reminder bar and the original alert time is displayed with each list item.

■ Tap Clear All to dismiss all alerts in the list.

or tap Done to close the reminder list and return

Receiving alerts from Palm Desktop software

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You can also set an option to receive Date Book event alerts from Palm Desktop software. The feature is disabled by default, so you must enable it within Palm Desktop software.

To enable an event alert from Palm Desktop software:

1. Double-click the Palm Desktop icon.

2. From the Tools menu, select Options, and then select Alarms.

3. Set Alarm Configuration options, either Always Available or Available only

when the Palm Desktop is running.

4. (Optional) To hear an alert sound as well as receive an alert message, select the

check box Play audible notification with alarm dialog.

5. Click OK.

Hiding or masking private records

You can use the Security preferences to set a password and select whether to mask your private records or hide them completely. See “Security preferences” in

Chapter 21 for details.

Installing and removing applications

This section explains how to install and remove applications on your handheld or on an expansion card, and how to remove Palm Desktop software from your computer.

Installing add-on applications

Your handheld comes with applications installed and ready to use, but you can also install additional applications, such as games and other software, on your handheld or on a card that is seated in the expansion card slot. Applications or games that you install on your handheld reside in RAM memory, and you can delete them at any time.

The Install Tool makes it easy to install software during a HotSync operation. There are a variety of third-party applications available for your handheld. To learn more about these applications, go to the web site:

To install add-on software on your handheld using a Windows computer:

1. On your computer, copy or download the application you want to install into

the add-on folder in your Palm Desktop directory on your computer.

2. Double-click the Palm Desktop icon on your desktop.

3. Click Install.

www.palm.com/support/intl

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You can also access the Install Tool dialog by selecting Install Tool from

TIP

the Palm Desktop program group or by double-clicking any file with a PRC, PDB, PQA, PNC, or SCP file extension.

4. In the User drop-down list, select the name that corresponds to your handheld.

5. Click Add.

6. Select the applications that you want to install.

7. Click Open.

8. If you need to change the destination of the application you are installing, click

Change Destination in the Install Tool window, and then use the arrows to move applications between your handheld and an expansion card.

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9. Click OK to close the Change Destination window.

10. Click Done to close the Install Tool window.

11. Perform a HotSync operation to install the selected applications.

See “Performing a cradle/cable HotSync operation: Windows computer” in

Chapter 20 for details.

NOTE

Files that remain in the list after you perform a HotSync operation were not installed. This can happen if the file type was not recognized during the HotSync operation. Expansion cards may hold applications that use files other than the Palm

application files. For your handheld to recognize such a file,

you must launch the application at least once.

To install add-on software on your handheld using a Mac computer:

1. On your Mac computer, copy or download the application you want to install

into the Add-on folder in your Palm folder.

2. Double-click the HotSync Manager icon in the Palm folder.

3. From the HotSync menu, select Install Handheld Files.

4. From the User pop-up menu, select the name that corresponds to your

handheld.

5. Click Add To List.

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6. Select the Add-on folder.

If the file you want to install is not listed in the dialog box, go to the folder to which you copied the file. Most Palm application files have the extension PRC, PDB, PQA, or SCP.

7. Select the applications you want to install.

8. Click Add File to add the selected application to the Install Handheld Files list.

You can also drag files or folders of files to the list in the Install Handheld

TIP

Files dialog box. The files are copied to the Files To Install folder.

9. If you need to change the destination of the application you are installing, click

Change Destination the Install Handheld Files window, and then use the arrows to move applications between your handheld and an expansion card.

10. Click OK to close the Change Destination window.

11. Close the Install Handheld Files window.

12. Perform a HotSync operation to install the selected applications on your

handheld. See “Performing cradle/cable HotSync operations” in Chapter 20 for details.

NOTE

not installed. This can happen if the file type was not recognized during the HotSync operation. Expansion cards may hold applications that use files other than the Palm application files. In order for your handheld to recognize such a file, you must launch the application at least once.

Files that remain in the list after you perform a HotSync operation were

Removing applications

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If you run out of memory or decide that you no longer need an application you installed, you can remove applications from your handheld or from an expansion card. From your handheld, you can remove only add-on applications, patches, and extensions that you install; you cannot remove the applications that reside in the ROM portion of your handheld.

Installing and removing applications

NOTE

need to delete them from your computer. Otherwise, they are reinstalled at the next HotSync operation.

If you have backed up your applications during a HotSync operation, you also

To remove an add-on application:

1. Press Home .

2. Press Command Stroke + D.

Alternately, press Function + Menu , select Delete on the App menu.

3. Tap the Delete From pick list and select either Handheld or Card. To delete

applications from a card, the card must be seated in the expansion card slot.

4. Tap the application that you want to remove.

5. Tap Delete.

6. Press Function + Enter

7. Press Function + Enter

Removing Palm Desktop software

If you no longer want to use Palm Desktop software, you can remove it from your computer.

To remove Palm Desktop software from a Windows computer:

1. From the Windows Start menu, select Settings and then Control Panel.

2. Double-click the Add/Remove Programs icon.

3. Click the Change or Remove Programs button.

4. Select Palm Desktop.

or tap Yes.

or tap Done.

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5. Click Change/Remove.

6. Click Yes in the Confirm File Deletion box.

7. Click OK.

8. Click Close.

NOTE

You need to install the HotSync Manager from the installation CD if you want

to synchronize data with another PIM.

To remove Palm Desktop software from a Mac computer:

1. Locate the Palm Desktop Installer icon and double-click.

The Palm Desktop Installer icon is on the Palm Desktop CD or in the installer that you downloaded.

2. Select Uninstall from the pop-up menu.

3. Select the software you want to remove.

4. Click Uninstall.

5. Select the folder that contains your Palm Desktop software files.

6. Click Remove.

NOTE

folder remains untouched.

7. Restart your computer.

This process removes only the application files. The data in your Users

CHAPTER 5

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Using Address Book

Address Book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. Use Address Book to do the following:

■ Quickly look up or enter names, addresses, phone numbers, and other

information.

■ Enter up to five phone numbers (home, work, fax, mobile, and so on) or e-mail

addresses for each name.

■ Define which phone number appears in the Address list for each Address Book

entry.

■ Attach a note to each Address Book entry, in which you can enter additional

information about the entry.

■ Assign Address Book entries to categories so that you can organize and view

them in logical groups.

■ Create your own digital business card that you can beam using SMS or e-mail

to other devices with an infrared (IR) port and an application that can read the data.

To open Address Book:

■ Press the Address Book application button on the front panel of your

handheld. Address Book opens to display the list of all your records.

Address Book button

TIP Press the Address Book application button repeatedly to cycle through the

categories in which you have records. You can also press and hold the Address Book application button to instantly beam your business card to another device with an IR port. The receiving device must also have an application that can read the Address Book data.

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Creating an Address Book entry

A record in Address Book is called an entry. You can create entries on your handheld, or you can use Palm™ Desktop software to create entries on your computer and then transfer the entries to your handheld with your next HotSync operation.

Palm Desktop software also has data import capabilities so that you can load database files into Address Book on your handheld.

See “Importing data” in Chapter 3 and Palm Desktop online Help for more information.

To create a new Address Book entry:

1. Press the Address Book button on the front of your handheld to display the

Address list.

2. Tap N ew.

Cursor at Last name

Ta p N e w

3. Enter the last name of the person you want to add to your Address Book.

The handheld automatically capitalizes the first letter of each field (except numeric and e-mail fields). You do not have to use the CAPS key to capitalize the first letter of the name.

4. Tap the First Name field.

Pressing Tab

TIP

5. Enter the first name of the person in the First Name field.

6. Enter the other information that you want to include in this entry.

moves the cursor to the next field.

As you enter letters in the Title, Company, City, and State fields, text appears for the first logical match that exists in your Address Book. As you enter more letters, a closer match appears. For example, you may already have Sacramento and San Francisco in your Address Book. As you enter S, Sacramento appears, and as you continue entering a and n San Francisco replaces Sacramento. As soon as the word you want appears, tap the next field to accept the word.

Selecting types of phone numbers

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7. Tap the scroll arrows or press Up/Down on the navigator to move to the next

page of information.

8. After you finish entering information, Press Function + Enter

Done.

Tap Done

To create an entry that always appears at the top of the Address list, begin the

TIP

Last name or Company field with a symbol, as in *If Found Call*. This entry can contain contact information in case you lose your handheld.

Selecting types of phone numbers

You can select the types of phone numbers or e-mail addresses that you associate with an Address Book entry. Any changes you make apply only to the current entry.

or tap

To select other types of phone numbers in an entry:

1. Tap the entry that you want to change.

2. Tap Edit.

3. Tap the pick list next to the label you want to change.

Ta p triangle

4. Select a new label.

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Changing Address Entry details

The Address Entry Details dialog box provides a variety of options that you can associate with an entry.

To open the Address Entry Details dialog box:

1. Tap the entry whose details you want to change.

2. Tap Edit.

3. Tap De t ai ls .

4. Select any of the following settings:

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