Palm 710000 User Manual

Handbook for
Palm
Tungsten
Handhelds
W
i710
Copyright
© 2002 Palm, Inc. All rights reserved. HotSync, MultiMail, PalmModem, and Palm OS are registered trademarks, and the HotSync logo, Palm, the Palm logo, Palm Powered, and VersaMail are trademarks of Palm, Inc. Palm, Inc. uses the Bluetooth trademark under express license from Bluetooth SIG, Inc., U.S.A. All other brand names are trademarks or registered trademarks of their respective owners.
Disclaimer and Limitation of Liability
Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook.
Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.
Software Download Available
Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download the Palm Desktop software from
www.palm.com/support/intl
.
PN: 406-4534A-IE
Contents
About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Minimum requirements: Windows computers . . . . . . . . . . . . . . . . . . . . . . . . 4
Minimum requirements: Mac computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Wireless service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Making a call in a medical or safety emergency . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Software Download Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Compatibility of third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2: Exploring Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Locating handheld components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Locating front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the indicator light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Locating back panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 3: Navigating and Entering Data . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Tapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Typing capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Accessing international and special characters . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Function key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using menu commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using elements of the handheld interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Beaming data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using your computer keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Importing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Importing data from a Windows computer . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Importing data from a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Chapter 4: Working with Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Other ways to open applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Opening expansion card applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing the Applications Launcher display . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Copying applications to or from an expansion card . . . . . . . . . . . . . . . . . . . . . 37
Selecting copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Choosing application preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Performing common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Receiving alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Hiding or masking private records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 5: Using Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Creating an Address Book entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Selecting types of phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Changing Address Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Making connections from Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Quick Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Tap-to-Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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Address Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 6: Using Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Performing calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Viewing recent calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using Calculator menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Chapter 7: Using Card Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Reviewing Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Renaming a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Formatting a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Managing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Using the Card Info menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chapter 8: Using Date Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Scheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Selecting an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Rescheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting an alarm for an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Scheduling repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Changing repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Considerations for repeating or continuous events . . . . . . . . . . . . . . . . . . . 86
Changing the Date Book view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Working in Week view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Working in Month view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Working in Agenda view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Date Book menus, preferences, and display options . . . . . . . . . . . . . . . . . . . . . 90
Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Chapter 9: Using Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Adding expense items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing the date of an Expense item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Entering receipt details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Customizing the Currency pick list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Changing the default currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Defining a custom currency symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
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Setting Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Working with Expense data on your computer . . . . . . . . . . . . . . . . . . . . . . . . . 99
Displaying the euro on your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Printing the euro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Using Expense menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Chapter 10: Using Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Creating memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Reviewing memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using Memo Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Chapter 11: Using Palm™ Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using your hands-free headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Opening Palm Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Answering a phone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Dialing a number from the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Redialing the most recently dialed number . . . . . . . . . . . . . . . . . . . . . . . . . 110
Managing a phone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Answering call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Using conference calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Creating a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Managing a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Retrieving voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Using speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Creating a speed-dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing a speed-dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Editing a speed-dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Using the Call History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Dialing a number from the Call History list . . . . . . . . . . . . . . . . . . . . . . . . 122
Using redial reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Creating a redial reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Managing redial reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Managing profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Managing ring tunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Using Palm Mobile menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
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Mobile menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Chapter 12: Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Creating a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Reviewing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Changing Note Pad color settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Setting an alarm for a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Using Note Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Chapter 13: Using SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Adding SIM Manager items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Managing SIM Manager items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Using SIM Manager menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Chapter 14: Using SIM Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Accessing a service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Using the SIM Services menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Chapter 15: Using SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Creating messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Working with draft messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Adding a signature to a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Sending data from another application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Setting preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Using SMS menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Message menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Chapter 16: Using To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Creating list items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Setting priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Checking off a To Do List item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Changing To Do List item details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
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Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Setting To Do Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Using To Do List menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Chapter 17: Using Palm™ VersaMail™ Personal E-mail Software . . . . . 161
Getting started with the VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . 162
Synchronizing an existing username . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Upgrading a MultiMail database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Installing Documents To Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Setting up and managing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Account and connection types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Setting up the default account that came with your handheld . . . . . . . . . 163
Setting up a new e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Setting up a network e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Creating a network e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Creating a synchronize-only account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Setting VersaMail connection preferences . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Editing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Deleting an e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Selecting a different service for a given e-mail account . . . . . . . . . . . . . . . 184
Getting, sending, and managing e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Getting and reading e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Creating and sending new e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Working with attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Deleting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Emptying the trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Marking messages as read or unread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Setting preferences for getting and deleting e-mail . . . . . . . . . . . . . . . . . . 217
Adding or updating an Address Book entry directly from a message . . 218
Synchronizing e-mail between the handheld and the desktop . . . . . . . . . . . 219
Configuring an account in HotSync Manager . . . . . . . . . . . . . . . . . . . . . . . 219
Setting synchronization options and account settings . . . . . . . . . . . . . . . . 220
Converting attached files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Synchronizing an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Going beyond the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Setting server options for an IMAP account . . . . . . . . . . . . . . . . . . . . . . . . 229
Managing mail filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
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Managing mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Adding APOP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Adding ESMTP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Copying text from an e-mail message for use in other applications . . . . 244
Using the command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
E-mail header details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Backing up mail databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Wireless IMAP folder synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Accessing corporate e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Five-way navigation in the VersaMail application . . . . . . . . . . . . . . . . . . . 248
Keyboard shortcuts in the VersaMail application . . . . . . . . . . . . . . . . . . . . 250
Chapter 18: Using Palm™ WAP Browser . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Opening Palm WAP Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Opening a WAP site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Browsing a WAP site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Browsing secure WAP sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Using bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Adding a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Visiting a bookmarked WAP site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Editing a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Deleting a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Using your Push Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Changing gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Setting advanced options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Using cache memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Selecting an Access Point Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Selecting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Using the security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Creating password and signature key pairs . . . . . . . . . . . . . . . . . . . . . . . . 266
Changing your password or signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Viewing the public key and the signed key . . . . . . . . . . . . . . . . . . . . . . . . . 270
Storing certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Viewing certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Using Palm WAP Browser menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Go menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
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Chapter 19: Using World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Setting the primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Choosing a different primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Setting the secondary locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Adding a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Modifying a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Removing a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Setting an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Using World Clock menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
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Chapter 20: Performing HotSync
Operations . . . . . . . . . . . . . . . . . . . . . 283
Selecting HotSync setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Performing cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . 287
Performing a cradle/cable HotSync operation: Windows computer . . . 287
Performing a direct HotSync operation: Mac computer . . . . . . . . . . . . . . 289
Conducting IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Preparing your computer for infrared communication . . . . . . . . . . . . . . . 292
Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Returning to cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . 295
Conducting HotSync operations using an attached modem . . . . . . . . . . . . . 296
Preparing your computer for a modem HotSync operation . . . . . . . . . . . 296
Preparing your handheld for a modem HotSync operation . . . . . . . . . . . 298
Selecting the conduits for a modem HotSync operation . . . . . . . . . . . . . . 300
Performing a HotSync operation using an attached modem . . . . . . . . . . 300
Conducting network HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Connecting to your company’s dial-in server . . . . . . . . . . . . . . . . . . . . . . . 301
Performing a network HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Using File Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Performing the first HotSync operation with a user profile . . . . . . . . . . . 306
Chapter 21: Setting Preferences for Your Handheld . . . . . . . . . . . . . . . . . 309
Viewing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Buttons preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Connection preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Creating and editing GPRS connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Creating and editing GSM connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
IR to PC connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
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Date and Time preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Digitizer preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Formats preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Country default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Time, date, week start, and numbers formats . . . . . . . . . . . . . . . . . . . . . . . 319
General preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Auto-off delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Cradle settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
System, alarm, and game sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Alarm Vibrate and indicator light settings . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Beam Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Keyboard Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Remapping keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Mobile preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Turning the mobile radio on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Enabling call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Concealing your number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Diverting your calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Tracking your phone time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Checking your current status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Checking your GPRS network usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Setting your network selection search mode . . . . . . . . . . . . . . . . . . . . . . . . 333
Viewing and editing your preferred networks list . . . . . . . . . . . . . . . . . . . 334
Setting PIN for mobile power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Unlocking your SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Setting call barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Setting Fixed Number Dialing (FND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Network preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Modem Accessory and TCP/IP software . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Selecting a service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Entering a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Selecting a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Adding telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Entering a prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Disabling call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Using a calling card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Connecting to your service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Creating additional service templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Adding detailed information to a service template . . . . . . . . . . . . . . . . . . 352
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Idle timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Selecting Next Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Defining primary and secondary DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Login scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Creating a login script on your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Plug-in applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Deleting a service template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Network preferences menu commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Owner preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Security preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Assigning a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Locking your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Recovering from a forgotten password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Making records private . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
ShortCuts preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Appendix A: Maintaining Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 369
Caring for your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Battery considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Resetting your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Installing and removing the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Appendix B: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . 377
Software installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Tapping and writing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Wireless problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Palm WAP Browser problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
SMS problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Palm Mobile problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Beaming problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Recharging problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Password problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
xii
Contents
Product Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . 395
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
xiii
Contents
xiv
About This Book
This handbook is designed to help you get up and running quickly on your Palm™ Tungsten™ W handheld. It describes all you need to know about how to use your handheld and the applications that come with it. It describes:
Enabling wireless features
Making and receiving mobile phone calls
Sending and receiving SMS messages
Locating all the parts of your handheld
Viewing and entering data
Working with expansion cards
Using your handheld with your computer
Personalizing your handheld with your own preference settings
After you become familiar with the basic functionality of your handheld, you can use the rest of this handbook as a reference for performing less common tasks, for maintaining your handheld, and for solving problems that might arise as you operate your handheld.
1
About This Book
2
CHAPTER 1
Welcome
Your new Palm™ Tungsten™ W handheld is wirelessly enabled so that you can use it to transmit and receive information over the airwaves. Use your handheld to do the following:
Send SMS (Short Message Service) messages.
Read, compose, and send e-mail on-the-go.
Browse or search the Internet.
Make or receive a phone call.
Stay organized and on time by keeping your appointments, contact
information, and to-do items in one place.
Quickly jot memos on the fly.
Before you can use these features, you must set up your handheld and install software on your desktop computer. To use your wireless features, you must install an activated SIM (subscriber identity module) card in your handheld.
Your handheld comes with an easy-to-follow installation guide, Getting Started, that steps you through the process of successfully setting up your handheld. The guide contains important information that must be followed for initial setup of the features available on your handheld.
IMPORTANT If you are upgrading from another Palm OS
www.palm.com/support/tungstenw for important upgrade instructions before
beginning your Tungsten W handheld installation.
®
handheld, see
3
Chapter 1 Welcome
System requirements
Before you install and operate Palm™ Desktop software, your computer system must meet the following minimum requirements.
Minimum requirements: Windows computers
The minimum requirements for Windows computers are as follows:
IBM-compatible Pentium-class computer
One of the following operating systems:
– Windows 95 with SR2 or later and Winsock2 update (requires a serial
cradle/cable, sold separately)
– Windows NT 4.0 Workstation with SP6 or later (requires a serial
cradle/cable, sold separately, and administrator rights to install Palm Desktop software)
–Windows 98
–Windows ME
– Windows 2000 Pro (requires administrator rights to install Palm Desktop
software)
– Windows XP Home or Pro (requires administrator rights to install Palm
Desktop software)
Internet Explorer 4.01 with SP2 or later
50 megabytes (MB) available hard disk space
VGA monitor or better (16 Bit or High Color, and 800 x 600 resolution
recommended)
CD-ROM or DVD-ROM drive (you can also download Palm Desktop software
www.palm.com/support/intl
from
Mouse
One available USB port or serial port (serial cradle/cable sold separately)
Minimum requirements: Mac computers
The minimum requirements for Mac computers are as follows:
Mac computer or compatible with a PowerPC processor
Mac OS
)
– Mac OS 9, version 9.0 or later
– Mac OS X, version 10.1.2 or later
25MB available hard disk space
4
12MB available RAM
Monitor that supports screen resolution of 800 x 600 or better
CD-ROM or DVD-ROM drive (you can also download Palm Desktop software
from
Mouse
One available USB port or serial port (serial cradle/cable sold separately and
compatible with Mac OS 9 only)
Wireless service
www.palm.com/support/intl
Wireless service
)
IMPORTANT
observe the guidelines or prohibitions on the use of wireless devices in your current location. For example, when you are on an airplane, do not turn on your radio at times when government or airline regulations prohibit the use of cellular phones. You can, of course, use all other applications of your handheld in accordance with airline regulations for electronic devices.
Whenever you use the wireless features of your handheld, please
Your handheld is equipped with a GSM/GPRS mobile radio, so you can transmit and receive information over the airwaves, wirelessly, from your handheld. You don’t need to plug a wire into a wall socket, and you don’t need a modem.
After you charge the battery in your handheld, the mobile radio is ready for use. Follow the instructions in the Getting Started installation guide and this book to successfully set up and use your wireless features.
IMPORTANT
features and options you have selected as part of your service contract with your wireless service provider. This handbook describes a wide range of wireless features that are usable only if the service is provided by your wireless service provider.
Read your wireless service provider’s documentation to understand the
5
Chapter 1 Welcome
Your handheld has a signal strength indicator to inform you of the availability and strength of wireless service in your immediate area. It also has an indicator showing your GPRS coverage. If you are having problems with your wireless coverage, see “Wireless problems” in Appendix B.
GPRS coverage
Signal strength indicator
Making a call in a medical or safety emergency
To make a call for emergency service: Press all four application buttons at once. You can make this call even without the SIM card installed, so long as your handheld’s radio is on and you are in an area that has coverage. The call is free.
Press the four application buttons at once to make a call for emergency
Software Download Available
Palm Desktop software is supplied on a CD-ROM disc. Check
support/intl
for updates and new versions of the software.
Compatibility of third-party applications
Palm works with developers of third-party add-on applications to ensure the compatibility of these applications with your new Palm handheld. Some third­party applications, however, may not have been upgraded to be compatible with your new Palm handheld, or they may not have been designed to incorporate all the features available in your handheld.
6
www.palm.com/
Finding information
If you suspect that a third-party application is adversely affecting the operation of your handheld, contact the developer of the application. In addition, Palm has information about some applications’ compatibility with your handheld. To find this information, do one of the following:
Open your web browser and go to
page, click the link leading to information on the compatibility of third-party applications.
Read the readme file for your handheld. After you install Palm Desktop
software on your computer, open the Palm folder. The readme file is located in the Helpnote folder.
Finding information
For installation information, see Getting Started that came with your Tungsten W handheld. For comprehensive information about using your handheld, continue reading this electronic handbook.
For support information, upgrade information, articles, and answers to questions,
www.palm.com/support/tungstenw
see
For more information about using Palm Desktop software, see the following:
The handheld tutorial, Quick Tour. To access this tutorial, tap the Quick Tour
icon from the Applications main screen.
The Windows tutorial for Palm Desktop software, Desktop Quick Tour. To
access this tutorial, open Palm Desktop software and select Quick Tour from the Help menu.
www.palm.com/support/tungstenw
.
. On that
The electronic Palm Desktop software for the Macintosh User’s Guide. To access this
guide, open the Palm folder and then open the Documentation folder. Double-click the file Palm Desktop.pdf.
The online help for Palm Desktop software. To access the online help, open
Palm Desktop software and select the Help menu.
7
Chapter 1 Welcome
8
CHAPTER 2
Exploring Your Handheld
Your wirelessly enabled Palm™ Tungsten™ W handheld helps you stay in touch with important information while you are away from your desk. You can stay organized, on time, and up-to-date with daily tasks. Use your new handheld to do the following:
Compose and securely send and receive business or personal e-mail wirelessly.
NOTE Some companies restrict access to internal e-mail accounts when using
a handheld. Check your company for their policy on use of handhelds.
Receive alerts when a new voicemail or SMS message arrives or a reminder
occurs. Rely on any or all of the three alert modes: the indicator light, vibrator, or alarm sound. Support for the alert feature depends on your contract with your wireless service provider.
Access WAP content, applications, and games.
Make phone calls using a hands-free headset.
Set preferences for how you receive alarms: hearing a sound, seeing a blinking
indicator light, or feeling your handheld vibrate. Choose any combination.
Access Internet information.
Browse or search the Internet.
Download and use web clipping applications that help you find specially
formatted Internet information quickly.
NOTE Using web clipping on the handheld requires software that is available
on the Software Essentials CD.
Enter your schedule in Date Book.
Keep all your contact names, addresses, and phone numbers in Address Book.
Prioritize and assign your tasks a due date in To Do List.
Set alarms from World Clock and Date Book to keep yourself on schedule and
remind yourself of appointments, redial reminders, and notes.
Synchronize your data with Palm™ Desktop software on your Windows or
Mac computer so you can work with your personal information on your computer and maintain a copy of your information.
9
Chapter 2 Exploring Your Handheld
Insert SD or MultiMediaCard expansion cards to add more software or
memory, or to back up your data.
Beam information to another device that has an infrared (IR) port.
Locating handheld components
Take a few moments to locate the front and back panel components of your handheld.
Locating front panel controls
Red and green indicator light
IR port
Screen
Antenna cap
Stylus
Date Book
Address Book
Application buttons
Navigator
Select button
Keyboard area
Power button/ Backlight control
Wireless
E-mail
Application buttons
10
Locating handheld components
IR port
Red and green indicator light
Antenna cap
Stylus
Keypad
Power button/ Backlight control
Uses infrared technology to transmit data to and receive data from other Palm OS
®
handhelds, and to perform HotSync® operations. See “Using elements of the handheld interface” in Chapter 3 and see “Conducting IR HotSync operations” in
Chapter 20 for more information.
Indicates when you are within or out of range for wireless transmission. It also notifies you of incoming Date Book or World Clock alarms.
Houses the antenna for your mobile radio.
Slides in and out of the slot in the side channel of the handheld. To use the stylus, remove it from the slot and hold it as you would a pen or pencil. Unscrew the top of the stylus to access the reset tool.
The area where you type letters and numbers, and access special function keys. See Chapter 3 to learn how to type characters.
Turns your handheld on or off and controls the backlight feature. If your handheld is turned off, pressing the power button turns the handheld on and returns you to the last screen you viewed.
Application buttons
Navigator
If your handheld is turned on, pressing the power button turns the unit off.
Pressing the power button for about two seconds turns the backlight on or off. For more information on the backlight, see the next section, “Using the indicator light”.
Activate the individual handheld applications that correspond to the icons on the buttons: Date Book, Address Book, E-mail, and Wireless. See “Buttons preferences” in
Chapter 21 for details on reassigning these buttons to open
any application on your handheld.
The five-way navigation button enables you to move up, down, right, and left in pick lists and menus. You can scroll down to view information below the viewing area, and scroll up to view the information above the viewing area. The navigator also has some special functions that are described in this handbook.
11
Chapter 2 Exploring Your Handheld
Select button
Screen
Using the indicator light
The navigator center Select button enables you to select items. The Select button also has some special functions that are described in this handbook.
Displays the applications and information stored in your handheld. It is touch-sensitive and responds to the stylus.
Red and green indicator light
The indicator light at the top of the handheld blinks to indicate the following status levels:
No light
Green light flashes every five seconds
Red light flashes every five seconds
Mobile radio is off.
Mobile radio is on and transmitter is within range.
Mobile radio is on, but transmitter is out of range. You need to move to another area to bring the transmitter within range.
Green light flashes at paired intervals
A notification that:
Date Book or World Clock event alert has occurred.
A call was missed.
Voicemail was received.
A dialog box appears, describing the reason for notification. Acknowledging the notification turns off the indicator light.
12
Locating back panel components
Service test point
Reset button
Locating handheld components
Headset jack
Side channel for cover
Expansion card slot
Headset jack
Service test point
Reset button
Expansion card slot
Universal connector
Universal connector
Connects the hands-free headset to your handheld, enabling you to make or receive telephone calls.
For use by Palm, Inc., authorized service personnel only.
Under normal use, you should not have to use the reset button. See “Resetting your handheld” in Appendix A for information about when and how to use the reset button.
Accepts SD or MultiMediaCard expansion cards, enabling you to add more memory, applications, or Bluetooth functionality. You can also back up data to an expansion card.
NOTE
Expansion cards are purchased separately.
Connects your handheld to the cradle, which in turn connects to the back of your computer and through the AC adapter to the wall current. This allows you to recharge your handheld as well as update the information between your handheld and computer using HotSync technology.
Side channel
The universal connector also connects peripheral hardware devices to your handheld.
The left side channel holds the front cover, which slides in and out.
13
Chapter 2 Exploring Your Handheld
Adding an expansion card
A tiny expansion card (sold separately) increases the variety of tasks you can do and the amount of space you have for storing software and data on your handheld.
To insert a card:
1. Insert the card in the direction shown by the icon.
2. Push the card in with your thumb. You feel the card lock and hear the system
sound.
Notched corner
Label on card faced down
Push
To r em ov e a c ar d:
1. Push lightly against the card with your thumb.
2. When the card is released, you hear the system sound.
Push
For complete information about working with expansion cards, see Chapter 7.
14
Using the backlight
The backlight makes it easy for you to see the information on your handheld. The backlight is on by default but can be turned off to extend battery life. You can turned on, off, or adjust the backlight in the following ways:
Turn off the backlight and power automatically (after a period of inactivity)
with the Auto-off feature. See “General preferences” in Chapter 21 for more information.
Turn the backlight on or off by pressing the power button and holding it down
for about two seconds. Release the button when the backlight turns on or off.
Disable the backlight or adjust the backlight brightness level using the Adjust
Brightness dialog box.
To enable the backlight or adjust the backlight level:
1. Press Function + Brightness .
2. Tap the Enable Backlight check box to select it.
3. Tap to the left or right of the slider to adjust the brightness in small increments,
or drag the slider to change the brightness in large increments.
Using the backlight
15
Chapter 2 Exploring Your Handheld
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