Palm 700wx - Treo Smartphone 60 MB, Treo 700wx User Manual

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Your Palm® Treo™ 700wx Smartphone User Guide

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Intellectual property notices

© 2005–2006 Palm, Inc. Palm, Treo, the Palm and Treo logos, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft, ActiveSync, Excel, Outlook, PowerPoint, MSN, Windows Mobile, Windows Media, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

This product is protected by one or more of the following United States patents:

6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.

This product also is licensed under United States patent 6,058,304.

MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson. http://www.iis.fraunhofer.de/amm/

. Palm, Inc. is an

authorized licensee of the MultiMediaCard trademark.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs.

Be sure to make backup copies of all important data on other media to protect against data loss.

End user notice

Microsoft® Voice Command Version 1.5 for Windows Mobile

IMPORTANT Do not become distracted from driving safely if

operating a motor vehicle while using Device Software.

Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data nonverbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.

Microsoft makes no representations, warranties, or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.

General Operation

Voice Command Control: Many of the functions of the Device

Software can be accomplished using only voice commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel.

Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.

Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and

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emergency signals while driving. Driving while unable to hear these sounds could cause an accident.

Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment.

Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.

PN: 406-10827-00 v. 1.0

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CONTENTS

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Treo 700wx smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 2: Moving around on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 3: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Making calls from the Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Defining speed-dial buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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CONTENTS

Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Chapter 4: Synchronizing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Synchronizing using the sync cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Setting up wireless synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Other ways to synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting synchronization options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Chapter 5: Your email and other wireless services . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Sending and receiving messages and email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using Pocket MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Connecting to devices using Bluetooth wireless technology . . . . . . . . . . . . . . . . . 109

Beaming information with IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using your smartphone as a wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Chapter 6: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Chapter 7: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

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Chapter 8: Your Microsoft Office tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Synchronizing your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Excel Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Chapter 9: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . 177

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Sharing info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Chapter 10: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Today screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Using Auto-Keyguard and touchscreen lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Chapter 11: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Trouble installing the desktop software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

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Synchronization (ActiveSync software) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

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WELCOME

Welcome

Congratulations on the purchase of your Palm

Tre o™ 700wx smartphone. In one compact and indispensable device, you now have all of the following:

• An advanced mobile smartphone

• A Windows Mobile

organizer with portable expansion capability (MultiMediaCard/SD/SDIO)

• High-speed web browsing with

NationalAccess and BroadbandAccess support

• A 1.3-megapixel digital camera

• Mobile email

• Text and multimedia messaging

• A media player

• Microsoft Office Mobile suite

This guide helps you set up your smartphone and quickly learn to use it.

NOTE Phone and text messaging services

require a service contract with Verizon Wireless. Web, email, and messaging services require a service contract and high-speed data service from Verizon Wireless. Data speeds vary based on network availability.

What’s in the box?

You should have received all of the following items in the Treo 700wx smartphone box:

Hardware

• Treo 700wx smartphone

• Rechargeable battery

• AC charger

• USB sync cable

• Stereo headset

Documentation and software

• Read This First setup poster

• Quick Reference

TIP

LOOK HERE: Don’t miss the helpful tips

and cross-references given in these shaded boxes.

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WELCOME

• Your Palm

Tr eo™ 700wx Smartphone

User Guide (this guide)

• Getting Started CD, which includes the

following:

• Microsoft

Office Outlook® 2002

• ActiveSync

desktop synchronization

software

• Additional software for your

smartphone

• Palm warranty

What do I need to get started?

As you read through the instructions in this guide, you need all the items that came in

the Treo 700wx smartphone box (see What’s in the box?

), as well as the

following:

• An activated Verizon Wireless account

with a data service plan

• A location with wireless coverage for

your smartphone

• An electrical outlet

• The computer you want to synchronize

your personal information with

NOTE If you want to use email, web

browsing, or multimedia messaging features, your Verizon Wireless service plan must include data services.

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CHAPTER

Setting up

You’re about to discover the many ways your Palm® Treo™ 700wx smartphone can help you to better manage your life and to have fun, too.

As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, follow these few easy steps to set up your smartphone and get it running.

Benefits

• Know where your smartphone

controls are located

• Start using your smartphone right

away

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In this chapter

Treo 700wx smartphone overview. . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

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SETTING UP

TREO 700WX SMARTPHONE OVERVIEW

CHAPTER

Treo 700wx smartphone overview

Front view

Indicator light (phone and charge indicator)

Multi-connector

5-way navigator and Center button

Earpiece

Power/End

Microphone

Headset jack

Start

Phone/Send

Side button

Volume button

Left action key

Right action key

Option

TIP

Be careful not to scratch or crush your smartphone screen. Do not store it in a place where other items might damage it. Visit www.palm.com/mytreo700wxVerizon

to find a variety of useful accessories, including carrying cases that protect the screen.

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SETTING UP

TREO 700WX SMARTPHONE OVERVIEW

CHAPTER

Back view

IMPORTANT Your smartphone’s speaker

includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized.

To p v i e w

Camera lens

Battery door release

Speaker

Self-portrait mirror

DID YOU KNOW

The Ringer switch silences all sounds, including music, at once; you don’t need to hunt for “off” or “mute” settings in individual applications.

Ringer switch

Antenna

Infrared (IR) port

Stylus

Expansion card slot

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SETTING UP

INSTALLING THE BATTERY

CHAPTER

Installing the battery

1 Use one hand to press the battery

door release and use the other hand to

slide the battery door downward to remove it from your smartphone.

2 Align the battery contacts with the

phone contacts inside the battery compartment.

3 Insert the battery into the

compartment at a 45-degree angle and then press it into place.

4 Slide the battery door onto the back of

the smartphone until it clicks into place. Your smartphone screen turns on and the Treo screen appears. Wait for the progress bar on the Treo screen to fill and the Windows Mobile

screen to

appear.

5 Follow the onscreen instructions to

finish the installation.

Battery door release

TIP

If your smartphone does not turn on after you insert the battery, you need to connect it to the AC charger to charge it. If it still doesn’t start, do a soft reset. See P

erforming a soft

reset.

TIP

You can buy an extra battery as a spare for long plane trips or periods of heavy data use. Be sure to use batteries from Palm only.

Reset button

Phone contacts

Battery contacts

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SETTING UP

CHARGING THE BATTERY

CHAPTER

Charging the battery

Before using your smartphone, you need to charge the battery. For tips on maximizing the life of your smartphone’s battery, see M

aximizing battery life.

IMPORTANT Charge the battery for 3.5

hours, or until the indicator light is solid green.

1 Plug the AC charger into a wall outlet. If

necessary, connect an adapter.

2 With the arrow on the connector facing

up (toward your smartphone screen), connect the charger cable to the bottom of your smartphone.

3 Check the indicator light to confirm that

your smartphone is charging. Solid red: Indicates that your

smartphone is charging. Solid green: Indicates that your

smartphone is fully charged.

When your smartphone is on (see Turning your smartphone on/off), the onscreen battery icon displays the charging status:

Indicator light

TIP

If the indicator light does not turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.

A solid lightning bolt indicates that the battery is connected to a wall outlet and is charging.

A shaded lightning bolt indicates that the battery is connected to a wall outlet and is fully charged.

A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power.

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SETTING UP

CHARGING THE BATTERY

CHAPTER

Maximizing battery life

Battery life depends on how you use your smartphone. You can maximize your smartphone’s battery life by following a few easy guidelines:

• Charge your smartphone whenever

you’re at your desk, or charge it overnight each day. The battery in your smartphone has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained.

• If you spend a lot of time using the

camera, games, media players, eBooks, or other applications, keep an eye on the battery icon and charge when necessary.

• Your smartphone’s wireless features

(phone, email, messaging, and web) generally consume more power than the organizer features. If you don’t plan to use the wireless features on your smartphone for a while, turn off your wireless services (see T

urning wireless services on/off). You can forward calls to a different number or let all calls be picked up by voicemail (see Forwarding calls). To see if other wireless services, such as Bluetooth

wireless technology, are on, tap the phone-off icon, and then select Wireless Manager.

• Turn off your smartphone’s Bluetooth

feature when you do not need to make a Bluetooth connection.

An exclamation point (

!) indicates

that the battery needs to be charged immediately.

DID YOU KNOW

Tapping the battery icon opens a window showing a percentage level of charge left in the battery.

DID YOU KNOW

If your battery ever becomes fully drained, your info is stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source.

Battery icon

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SETTING UP

MAKING YOUR FIRST CALL

CHAPTER

• As with any mobile phone, if your phone

is turned on while you are in an area with no wireless coverage, your smartphone continues to search for a signal, and that consumes power. If you cannot move to an area with better coverage, temporarily turn off your phone (see Turning your smartphone on/off).

• Turn down the screen brightness

(see A

djusting the brightness).

• Set your screen to turn off automatically

after a shorter period of inactivity (see V

iewing and optimizing power settings).

• Keep your battery away from direct

sunlight and other sources of heat. Temperatures over 120 degrees Farenheit (50 degrees Celsius) can permanently reduce the capacity and life span of any lithium-ion battery.

• Limit use of Microsoft

Voice Command

software when it is not needed.

Making your first call

We recommend that you charge your smartphone for a full 3.5 hours (or until the indicator light is solid green) before using it for the first time.

1 If you do not see your Today screen,

press Phone/Send .

2 If prompted, press Center to turn

off Keyguard (see Locking your smartphone and info for more info.)

3 If you have not activated your phone,

follow these steps to do so:

• Use the number pad on the keyboard

to enter

228 (these numbers appear

on the ZRRC letter keys).

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SETTING UP

MAKING YOUR FIRST CALL

CHAPTER

• Press Phone/Send to dial.

• Follow the voice prompts to activate

your phone. A service provisioning message appears.

• Wait a few minutes until you see the

Programming Successful! message, and then press Dismiss (left action key).

4 Use the number pad on the keyboard to

enter the number you want to call.

5 Press Phone/Send to dial.

6 When your call is complete, press

Power/End to end the call.

Adjusting call volume

While a call is in progress, press the Vol um e button on the side of your smartphone to adjust call volume. To dismiss the volume control dialog box, press Center .

What’s my number? 1 Make sure your phone is on (see

Turning your smartphone on/off

2 If you do not see your Today screen,

press Phone/Send .

3 Press Menu (right action key). 4 Select Preferences > Phone Settings.

TIP

The Dial Lookup list may appear while you enter the number. Continue entering numbers to place the call. For more info on the Dial Lookup list, see D

ialing by contact name.

Volume button

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SETTING UP SYNCHRONIZATION

CHAPTER

5 On the Phone tab, look for your phone

number below the title bar.

6 Press OK .

Setting up synchronization

Once you’ve finished setting up your smartphone, we recommend that you set up a synchronization method to get the most out of your smartphone. Synchronization allows you to enter or change information on your smartphone or in Microsoft Office Outlook

on your computer. Your info is then automatically updated in both places; there’s no need to enter the info twice. See Synchronizing information.

TIP

If your phone number doesn’t appear on the Phone Settings screen, press OK, and then turn your phone off and back on again. Repeat steps 1–6. If your phone number still doesn’t appear, your phone has not been activated. Turn your phone off, wait a few hours, and then turn on your phone and repeat these steps. If your phone number still does not appear, please contact Verizon Wireless for assistance.

Look here for your phone number

Page 21

CHAPTER

Moving around on your smartphone

Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your smartphone is similar. Most applications that work on your smartphone use the same set of controls. So once you learn how to use these controls, you’ll be driving all over town and you won’t even need a map.

Benefits

• Quickly move around and

complete tasks in applications using one thumb on the 5-way navigator

• Access extra features with menus

• Find and open applications quickly

Page 22

In this chapter

Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

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NAVIGATING AROUND THE SCREEN

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Navigating around the screen

To move around the Palm® Tre o™ 700wx smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. As you become familiar with your smartphone, you’ll find your own favorite way to scroll, highlight, and select items.

The 5-way includes the Right , Left ,

Up , Down , and Center buttons.

Scrolling through screens

As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:

• Use the 5-way on the front of your

smartphone. Press Right , Left ,

TIP

Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.

DID YOU KNOW

Custom navigation features are available when you browse the web using Internet Explorer. See Viewing a web page

TIP

The arrow icons that indicate directions on the 5-way are different from the onscreen scroll arrows and the arrows that indicate that a list is available (see Selecting options in a list).

Right

Left

Down

Center

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MOVING AROUND ON YOUR SMARTPHONE

NAVIGATING AROUND THE SCREEN

CHAPTER

Up , or Down to move to the next

field, button, or action in that direction.

• Press and hold Option while

pressing Up or Down to scroll one screen at a time. These keys work just like the Page Up and Page Down keys on your computer keyboard.

• Press and hold Option while

pressing Left or Right to jump to the top or bottom of the current document or entry.

• When viewing a screen with tabs, such

as when adding a contact, press Down to scroll to the tabs, and then press Left or Right to move between tabs.

• When inside a text field, press Right

or Left to move to the next character, and press Up or Down to move between lines.

• When inside a list, press and hold

Up or Down to rapidly scroll through the list.

• Tap an onscreen scroll arrow.

• Tap and drag the slider of an onscreen

scroll bar.

TIP

When you are in applications such as Messaging, Internet Explorer, and Word Mobile, press and hold Option while pressing Left or Right on the 5-way to automatically go to the top or bottom of a screen.

Scroll arrows

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NAVIGATING AROUND THE SCREEN

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Closing screens

To accept the information you entered on a screen and to return to the previous screen, do one of the following:

• Press OK .

• Use the stylus to tap or in the

upper-right corner of the screen.

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it.

The highlight can take one of two forms, depending on what is highlighted:

Border: This rectangular border highlights items such as an onscreen button (for example, OK, Dismiss, or Hide), a check box, an option, or a web link.

Reverse type (light text on a dark background): This highlights items such as

a phone number, an email address, text, or an item in a list.

After highlighting an item with the 5-way, you can select or activate it by pressing Center or by tapping the item with the stylus.

Highlighting text

You can use the 5-way or the stylus to highlight text on the screen:

5-way: Press and hold Shift while pressing Right , Left , Up , or Down

to extend the highlight in that direction.

TIP

The best way to learn to use the 5-way is to experiment. Press the 5-way buttons and as you do, follow the movement of the border around the screen. The behavior of the 5-way varies slightly in each application.

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MOVING AROUND ON YOUR SMARTPHONE

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Stylus: Tap and drag the stylus across the

text you want to highlight. To highlight a word, double-tap it. To highlight a paragraph, triple-tap it.

Using the action keys

The left and right action keys give you quick access to tasks that you can do on the current screen, so the action key items

vary from application to application and from screen to screen. Look on the screen directly above the action key to see the action that it does in the current context. In some contexts, these keys may do nothing at all. In most cases the right action key

opens the menu, and the left action key activates a specific command, such as New or Edit. Remember that action key functions vary from screen to screen, so be sure to check the onscreen label before pressing the action keys.

TIP

When text is highlighted, you can press

Backspace to delete the highlighted text.

Left action key Right action key

Left action key activates this command

Right action key activates this command

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MOVING AROUND ON YOUR SMARTPHONE

NAVIGATING AROUND THE SCREEN

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Selecting menu items

In many applications, a menu provides access to additional features. The menu is hidden until you press Menu (right action key). To get the most out of your smartphone, it’s a good idea to familiarize yourself with the additional features available through the menu in various applications.

1 Press Menu (right action key) to

display an application’s menu.

2 Press Up or Down to highlight a

menu item.

3 If an arrow appears next to a menu

item, press Center or Right to display additional options for that item, and then press Up or Down to highlight a menu item. To return to the main menu without making a selection, press Left .

4 Press Center to select the menu

item, or press Left or Menu (right action key) to close the menu and cancel your selection.

Selecting options in a shortcut menu

Most applications also provide access to context-sensitive, shortcut menus—similar to the right-click menus on a computer. The shortcut menu options vary based on the highlighted selection.

DID YOU KNOW

You can select most menu items by pressing a key on the keyboard. To quickly access a menu item, press Menu (right action key) followed by the underlined letter in the menu item’s name.

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MOVING AROUND ON YOUR SMARTPHONE

NAVIGATING AROUND THE SCREEN

CHAPTER

1 Highlight the item you want to open

the shortcut menu for.

2 Press and hold Center to open the

shortcut menu.

3 Press Up or Down to highlight a

menu item.

4 Press Center to select the menu

item or press Left to cancel your selection.

Selecting options in a list

Lists let you select from a range of options. You can identify whether a list is available when you select the field. If a rectangle appears around the field along with a downward-pointing arrow, a list is available. Lists are different from the menus described earlier in this section.

TIP

You can also tap and hold an item with the

stylus to open the shortcut menu.

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MOVING AROUND ON YOUR SMARTPHONE

USING THE KEYBOARD

CHAPTER

To select from a list, do any of the following:

• Use the 5-way to highlight the field,

and then press Center to display the items in the list. Press Up or Down to highlight the item you want, and then press Center to make your selection.

• Use your stylus to tap the arrow, and

then tap the item in the list.

• To exit the list and cancel your selection,

press Left .

Using the keyboard

TIP

When selecting fields, you might not see the downward-pointing arrow until you press Center on the 5-way.

DID YOU KNOW

In fields where you see a downward-pointing arrow but no rectangle, you must tap the arrow with the stylus to expand the field.

Left action

key

Right action key

Phone/Send

Start

Power/End OK

Backspace

Option

Shift

Space

Return

Shift

Alt

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MOVING AROUND ON YOUR SMARTPHONE

USING THE KEYBOARD

CHAPTER

Understanding the keyboard backlight

Your smartphone includes a keyboard backlight for low light conditions. The keyboard backlight is activated automatically when you turn on the screen. The backlight turns off automatically when the screen turns off or when you are on a call or you are playing music in the background for longer than the time specified in Backlight Settings. You can set different time intervals depending on whether the smartphone is operating on battery power or is connected to an external power source. The backlight also turns off when an application’s power-saving features turn it off.

Entering lowercase and uppercase letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

• Press Shift (this symbol appears

at the bottom of the screen), and then enter a letter. You don’t need to press and hold Shift while entering a letter.

• Press Shift twice to turn on Caps

Lock, and then enter a series of letters. When Caps Lock is on, this symbol appears at the bottom of the screen: . To turn off Caps Lock, press Shift again.

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

TIP

When using the keyboard, most people find it easiest to hold the smartphone with two hands and to use the tips of both thumbs to press the keys.

TIP

You can change the backlight shut-off interval. Press Start and select Settings. Select the System tab, and then select Backlight. Set the time interval on the Battery Power tab and on the External Power tab.

TIP

You can turn off the first-letter capitalization setting. For details see Setting input options.

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MOVING AROUND ON YOUR SMARTPHONE

USING THE KEYBOARD

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• Press Option (this symbol appears

at the bottom of the screen), and then press the key of the desired character. You don’t need to hold Option while pressing the key.

• Press Option twice to turn on

Option Lock, and then press the desired keys to enter a series of characters. When Option Lock is on, this symbol appears at the bottom of the screen: . To turn off Option Lock, press Option

again.

Entering other symbols and accented characters

You can enter symbols and accented characters that don’t appear on the keys using the alternate characters list.

1 Press Alt to display the alternate

character list.

2 Narrow the list by pressing the key that

corresponds to the character you want. For example, to enter an é, press e. See the table on the next page for a list of corresponding characters.

3 Press Up or Down to highlight the

desired character.

4 Press Center to insert the

character.

TIP

The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate characters available for the e key are é, è, ë, and ê. If you press the wrong key, press Backspace to return to the full list of alternate characters. You can then press another key.

DID YOU KNOW

If you don’t know which key to press to narrow the list when entering a symbol, you can scroll through the full list until you find the character you want.

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MOVING AROUND ON YOUR SMARTPHONE

USING THE KEYBOARD

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Symbols and accented characters

Press Alt and enter...

to select...

Press Alt and enter...

to select... a á à ä â ã å æ S S ß Š A Á À Ä Â Ã Å Æ t or T ™ b or B ß u ú ù ü û c ç ¢ © U Ú Ù Ü Û C Ç ¢ © x or X x ¤ e é è ë ê y ý ÿ E É È Ë Ê Y Ý Ÿ i í ì ï î 0

° I Í Ì Ï Î 1

¼½

l or L £ 2

nñ33¾ N Ñ $ £ ¥ ¢ o ó ò ö ô œ õ ! ¡ O Ó Ò Ö Ô Œ Õ ? ¿ p or P ¶ . , ' " @ + - * / # ( or ) : & _ • % = ÷ ^

£ ¥ ¢ [ ] { } < > « » ©

~ \ Ø µ |

r or R ® ss ß Š

Page 33

MOVING AROUND ON YOUR SMARTPHONE

OPENING AND CLOSING APPLICATIONS

CHAPTER

Opening and closing applications

Opening applications

You can access all the applications on your smartphone through the Start menu:

1 Press Start to open the Start menu.

2 Use the 5-way to highlight the

application you want to use. To view additional applications, select

Programs.

3 Press Center to open the

highlighted application.

4 (Optional) Press OK to return to

Programs and open another application. The current application continues to run in the background.

Closing applications

You can have several applications open at once, so you don’t need to exit an application to open another one. In most cases, applications close automatically when available memory is low, but you can also close applications manually.

1 Press and hold OK to open Memory

Settings.

TIP

With the Start menu open, you can press the letter underlined in the application’s name to open the app. For example, press H to open Help. You can also select the shortcut icons at the top of the Start menu to open recently used applications.

DID YOU KNOW

You can open apps by pressing Option and then pressing Phone/ Send, Start, or OK. You can customize the apps assigned to these button combinations; see Reassigning buttons

for details.

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USING YOUR TODAY SCREEN

CHAPTER

2 On the Running Programs tab, do one

of the following:

• Select the application you want to

close, and then select Stop to close it.

• Select Stop All to close all of your

open applications.

NOTE If you press OK to return to

Programs, the current application continues to run in the background.

Using your Today screen

Your Today screen is your home base. From your Today screen you can quickly look up a contact, dial a phone number or speed-dial button, see your latest calendar appointments, see the number of unread email messages, and even display a web page.

To access your Today screen, press

Phone/Send .

TIP

You can also open Memory Settings from the Start menu. Press Start, select Settings, select the System tab, and then Memory.

Title bar and

status info

Dial Lookup field

Web search field

Speed-dial

entries

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MOVING AROUND ON YOUR SMARTPHONE

USING YOUR TODAY SCREEN

CHAPTER

Title bar and status info: See What are all

those icons? to learn about the icons that appear in this area.

Dial Lookup field: Begin typing the name or number you want to look up. See D

ialing

by contact name for more info.

Web search field: Enter a word you want to find on the Internet and press Center

to begin the search (data services

connection required). Speed-dial entries: Select the picture or

button you want to dial. See Defining speed-dial buttons to create your own.

TIP

If you press Phone/Send while a number is highlighted, your smartphone dials the number. If a number is highlighted, deselect the number, or use the Start menu to access the Today screen.

TIP

You can select a picture for your Today screen background and select which items appear in the Today screen. See Today screen settings for details.

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USING YOUR TODAY SCREEN

CHAPTER

Page 37

CHAPTER

Your Phone

The phone, along with the Today screen, is your home base for making and receiving calls.

You can creatively manage multiple calls; for example, you can swap between calls, send text messages to ignored calls, and create conference calls.

And you can do more than manage your phone calls. You can send text messages, open applications, go to your favorite web pages, see your upcoming appointments, and even find out how many unread email messages you have.

Benefits

• Stay in touch—you choose how

• Work in other applications when

on an active call.

• Create speed-dial buttons with

pictures of your friends

Page 38

In this chapter

Turning your smartphone on/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Making calls from the Today screen. . . . . . . . . . . . . . . . . . . . . . . . . 32

Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Defining speed-dial buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

What are all those icons?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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YOUR PHONE

TURNING YOUR SMARTPHONE ON/OFF

CHAPTER

Turning your smartphone on/off

The phone and the screen of your Palm® Tre o

™

700wx smartphone can be turned off and on separately. This means you can wake up the screen to use just the organizer features of your device, without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive and make calls.

Turning your phone on and off

When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services.

1 Press and hold Power/End to turn

on your phone. When your smartphone locates a signal, Verizon Wireless and the signal-strength icon appear at the top of the screen, indicating that you can use the phone and Internet features (if supported by the local network).

2 Press and hold Power/End again to

turn off your phone. When your phone is off, the phone-off icon appears at the top of the screen and your smartphone is not connected to any mobile network. You can still use the organizer and other features.

Waking up the screen and turning it off

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone, for example, when you’re on a plane and want to look at your calendar. You can also turn off your smartphone’s screen without

DID YOU KNOW

The indicator light flashes green when your phone is on and you’re inside a coverage area. If you’re outside a coverage area, the indicator light flashes amber and no bars appear in the signal-strength icon.

TIP

If the Ringer switch is in the Sound On position, you hear a series of tones when you turn your phone on and off. For more info see Setting the

Ringer switch.

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YOUR PHONE

PHONE OVERVIEW

CHAPTER

turning off your smartphone’s wireless features.

1 Press Power/End to wake up the

screen.

2 Briefly press Power/End to turn off

the screen.

Phone overview

You can make and receive calls and store speed-dial entries right from your Today screen. Be sure you know how to turn on your phone before reading this section (see Turning your smartphone on/off

IMPORTANT Depending on where you are

on a network and certain coverage conditions, you might experience interruptions with your phone operation while using a Wi-Fi

card. Palm

recommends that you turn off the phone

radio when using any Wi-Fi card or remove the Wi-Fi card when not in use to ensure that you can always make and receive phone calls. For emergency calls, always remove the card from your smartphone to ensure optimal connectivity.

Accessing your Today screen

Press Phone/Send .

Making calls from the Today screen

Your smartphone offers several ways to make phone calls from the Today screen.

TIP

You can set how long the screen stays on. Press Start, select Settings, select the System tab, and then select Power. Select the Advanced tab, and then increase the On battery power setting.

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YOUR PHONE

MAKING CALLS FROM THE TODAY SCREEN

CHAPTER

Dialing from the Today screen 1 Go to your Today screen (see Accessing

your Today screen).

2 Using the numbered keys on the

keyboard, enter a phone number in the

Dial Lookup field.

3 Press Phone/Send to dial.

NOTE You do not need to press Option to

access the numbers on the keyboard. However, when dialing short numbers, such as 411, the number may conflict with

a contact name. If this occurs, press Option to avoid starting a contact lookup. You can always dial 911 without pressing Option first.

Dialing with a speed-dial button

Before you can use a speed-dial button, you must create some speed-dial entries. See Defining speed

-dial buttons.

DID YOU KNOW

After you initiate a call, you do not need to press Option to access the * and # keys when responding to further dialing instructions.

TIP

If you press Phone/Send while a number is highlighted, your device dials the number. If a number is highlighted, deselect the number, or use the Start menu to access the Today screen.

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MAKING CALLS FROM THE TODAY SCREEN

CHAPTER

You can make a call with your speed-dial buttons by doing any of the following:

• Use the 5-way to highlight a

speed-dial button, and then press Center .

• Tap a speed-dial button with the stylus.

• Press and hold the Quick Key that you

assigned to the speed-dial button.For more info on Quick Keys see Creating a speed-dial button.

To see more speed-dial buttons, highlight the picture speed-dial area and press Right

or Left repeatedly, or highlight the text

speed-dial area and press Up , Down ,

Right , or Left .

Dialing by contact name

You can look up contacts quickly by entering just a few letters of a contact’s name directly from your Today screen.

BEFORE YOU BEGIN Before you can dial a

number by contact name, you must create some contacts (see A

dding a contact) or import them by synchronizing (see Synchronizing information

1 Go to your Today screen. 2 Using the keyboard, begin entering one

of the following for the contact you want to call:

• First name (for example, joh for John)

• Last name (smi for Smith)

TIP

You can hide your speed-dial buttons on your Today Screen and still use your Quick Keys to call a speed-dial number. For details see Selecting which items appear on your Today screen.

DID YOU KNOW

You can dial an alternate number for a contact with a speed-dial button. Highlight the speed-dial button, press and hold Center on the 5-way, and then select a number from the shortcut menu.

TIP

You can customize the default speed-dial

buttons. See Editing a speed-dial button

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YOUR PHONE

MAKING CALLS FROM THE TODAY SCREEN

CHAPTER

• First initial, a space, and then last

initial (j s for John Smith)

• First name and last name

(joh smi for John Smith)

For example, entering sm finds both Smilla Anderson and John Smith. Entering sm a finds only Smilla Anderson.

To clear the Dial Lookup field and start another Contacts search, press OK. To delete letters when correcting a misspelled name, press Backspace.

3 Select the number you want to dial. 4 Press Phone/Send to dial.

Dialing using the onscreen Dial Pad

The onscreen Dial Pad is useful when you need to dial numbers that are expressed as letters, such as POPCORN to check the time, and when you need large numbers that you can tap with your finger or the stylus.

1 Go to your Today screen. 2 Press Phone/Send and then select

Dial Pad from the menu.

3 Tap the onscreen Dial Pad to enter the

number.

4 Press Phone/Send to dial.

TIP

To see a contact’s address, company, and

other details, highlight the name and press

Center on the 5-way.

DID YOU KNOW

After you look up a contact, you can select how you want to communicate with that person. Press and hold Center on the 5-way, and then select the communication method you want to use.

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OTHER WAYS OF MAKING CALLS

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Redialing a recently called number To dial the last number you called: Go to

your Today screen, and then press and hold

Phone/Send .

To select from your most recently dialed numbers: Go to your Today screen, press Phone/Send , highlight the number or

contact name you want to call, and then press Phone/Send to dial.

To select from a chronological list of calls: Go to your Today screen, press Phone/Send , and then select Call Log. Highlight the number you want to call,

and then press Call (left action key) to dial.

Other ways of making calls

Your smartphone offers other ways to make phone calls besides from the Today screen. Try them all and you’ll discover which methods you prefer.

TIP

You can also access the Call Log and Dial Pad from the Today screen by pressing Menu (right action key) and selecting Call Log or Dial Pad.

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YOUR PHONE

OTHER WAYS OF MAKING CALLS

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Dialing by company name

1 Press Start and select Contacts. 2 Press Menu (right action key) and

select View By > Company.

3 Press Phone/Send to go to your

Today screen.

4 Using the keyboard, begin entering the

first few letters of the company name.

5 Select the number you want to dial. 6 Press Phone/Send to dial.

Dialing from a web page or message

Your smartphone recognizes most phone numbers that appear in web pages or in messages (text, email, or multimedia).

1 Use the 5-way to highlight the

phone number you want to dial in the web page or message.

2 Press Center to open the Phone

dialog box, and then select Ye s to dial.

DID YOU KNOW

You can paste numbers directly into the Dial Pad. Copy a number from another application, switch to Dial Pad, and then press and hold Center on the 5-way to paste the number.

TIP

Until you change the View By setting, your contact list (in the Contacts application) remains sorted by company name.

TIP

If you can’t dial a phone number directly from a web page or a message, then highlight the number, press and hold Center on the 5-way, and select Copy. Open the Dial Pad, press and hold Center on the 5-way, and then select Paste. Press Phone/Send to dial.

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YOUR PHONE

RECEIVING CALLS

CHAPTER

Receiving calls

To receive calls, your phone must be on.

To answer a call, do one of the following:

• Press Phone/Send .

• Press Answer (left action key).

• If the headset is attached, press the

headset button.

To ignore a call and send it to voicemail, do one of the following:

• Press Power/End .

• Press Menu (right action key) and

select Ignore.

To silence the ringer while your smartphone is ringing:

• Press the Volu m e button or any key on

your smartphone except Phone/Send, Power/End, or the 5-way.

• To immediately silence all system

sounds including the ringer, slide the Ringer switch to the Sound Off position. All sounds remain off until you slide the Ringer switch back to the Sound On position.

When you silence the ringer, you can either answer the call or let it ring through to voicemail.

DID YOU KNOW

When you are on a plane, you can turn off your phone and all wireless services using Wireless Manager (see T

urning wireless services on/off). But you can still wake up the screen and use any app that doesn't require wireless services, like your smartphone's calendar, music player, and games.

TIP

See a picture of the person calling you! Learn how to assign a caller ID picture in Assigning a picture and ringtone ID to a contact.

TIP

If music is playing when a call arrives, the smartphone rings softly. You can answer the phone as you normally would. The audio pauses during your call.

DID YOU KNOW

You can also ignore a call and send a text message. Press Menu (right action key)

and select Ignore with text

message.

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Using voicemail

Setting up voicemail

1 Go to your Today screen. 2 Press and hold 1 on the keyboard to dial

the Verizon Wireless voicemail system.

3 Follow the voice prompts to set up your

voicemail.

Voicemail notification

When you have a new voicemail message, a notification screen appears. To hear your message now, press Listen (left action key). To retrieve your message later, press Dismiss (right action key). When you have unretrieved voicemail messages, a voicemail icon appears at the top of your screen and the left action key is labeled Voicemail.

Retrieving voicemail messages 1 Go to your Today screen. 2 Press and hold 1 on the keyboard to dial

the Verizon Wireless voicemail system.

3 Enter your voicemail password using

the keyboard, or press Extra Digits

(left action key) if you defined this

option (see Creating a speed

-dial button

for details).

4 Select Play to listen to your

messages.

DID YOU KNOW

The 1 key is the Quick Key for the voicemail speed-dial button. For more info on Quick Keys see Creating a speed

-dial

button.

TIP

If you have trouble accessing a voicemail system, try changing the Dial Pad tone setting. See Selecting your call settings

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What can I do during a call?

Your smartphone offers many advanced telephone features, including call waiting, three-way calling, and call forwarding.

When you make or receive a call, the active call info appears on your Today screen.

During a call, you can do any of the following:

Put the call on hold: Press Hold (left action key). To take the call off hold, press Off Hold (left action key).

Use the built-in speakerphone: Select the speakerphone icon to turn on the speakerphone. To return to the earpiece, select the speakerphone icon again.

Mute the microphone so you can’t be heard: Select the mute icon. To turn

the microphone back on, select the mute

icon again.

Switch to another application: Press Start and select the application.

DID YOU KNOW

When a voicemail icon appears at the top of the screen, you can tap this icon to retrieve your voicemail.

Current duration of call

Caller’s name and number

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Ending a call

Do one of the following:

• Press Power/End..

• Press the headset button (if the headset

is attached and has a button on it). Some headsets do not have a button.

Returning to an active call from another application

You can use many other applications on your smartphone while holding a phone conversation, including the organizer and

SMS features. You cannot browse the web or send and receive email or MMS messages while on a voice call.

From any application, press Phone/Send

to return to your Today screen.

Saving phone numbers

After you complete a call, you are prompted to add the number if it is not already in your Contacts list.

• To create a new contact for this number,

select Create New Contact.

• To add this number to an existing

contact, select Copy and Add, and then select a contact name.

• To decline adding the number, press

Dismiss (left action key).

• To permanently disable the Add Contact

prompt, select Don’t show this again.

TIP

When a call lasts longer than one minute, the screen dims. When a call lasts longer than two minutes, the screen turns itself off. Press any key except Power/End to wake up the screen.

TIP

You do not need to press Option to enter numbers,

, or # while on an active call.

DID YOU KNOW

The speakerphone icon is disabled when a headset is connected to your smartphone.

DID YOU KNOW

You can send and receive text messages during a call. This is a great way to stay connected with colleagues during a long call.

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If you don’t add a number right away, follow these steps to add it later:

1 Go to the Call Log (see Redialing a

recently called number).

2 Highlight the number you want to save. 3 Press and hold Center to open the

shortcut menu, and then select Save to

Contacts. 4 Enter the information for the entry. 5 Press OK .

Making a second call

You can make a second call while your first call is still active. When you dial a second number, the first call is automatically placed on hold.

To dial a second number, use any of the methods described in Making call

s from the Today screen. If you’re dialing by contact name or with the keyboard, you must first use the 5-way to select the Dial Lookup field.

When two calls are active, your Today screen includes two call status sections, each representing one of the calls.

TIP

You can also save contact info from other

applications, such as Messaging.

DID YOU KNOW

If an incoming call uses caller ID blocking, you do not see the Add Contact prompt.

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Answering a second call (call waiting)

When you’re on a call and you receive a second call, the call-waiting notification appears. You can do any of the following:

Place the current call on hold and answer the new call: Press Answer (left action key) or Phone/Send .

Send the new call to voicemail: Press Menu (right action key) and select Ignore.

Send the new caller a text message:

Press Menu (right action key) and select Ignore with text message. The second call is sent to voicemail.

Hang up both calls: Press Power/End

. The second call is sent to voicemail.

Making a conference call

When the second call is outgoing, you can join two calls in a conference session. Additional charges may apply and minutes in your mobile account may be deducted for each active call. Please contact Verizon Wireless for more information.

1 Put the first call on hold, and then place

a second call.

2 Press Conference (left action

key); this joins the two active calls in a conference.

3 After you finish the conference, press

End Conference (left action key);

this ends the second call and returns you to the first call. If you’re ready to hang up both calls, press Power/End

instead.

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Using Flash mode during an Active call

Flash mode is an alternate way to manually manage your calls while one or more calls are active. The preferred methods for managing multiple calls are described in M

aking a second call, Answering a second call (call waiting), and Making a conference call. But when these methods don’t work, you can use Flash mode. This mode is often used during a conference call when one of the calls has ended but the other remains connected.

1 Press Phone/Send from the Active

Call screen.

2 Select Send Key (Flash). 3 Press Flash (left action key).

Depending on the state of your active call, pressing Flash does one of the following:

• If you have one active call, pressing

Flash (left action key) puts the call on hold. To take the call off hold, press Flash (left action key) again.

• If you have two active calls and at

least one of the calls is an incoming call, pressing Flash (left action key) swaps between the two calls.

• If you have two active calls and both

of the calls are outgoing, pressing Flash (left action key) conferences the two calls.

• If you have two calls in conference,

pressing Flash (left action key) hangs up the second call. You can then dial another number.

4 Press Power/End to exit Flash

mode and end all calls.

DID YOU KNOW

When the second call is outgoing, you can conference the two calls, but you cannot swap between them.

When the second call is incoming, you can swap between the two calls, but you cannot conference them.

TIP

When two calls are active and you press Power/End, you hang up both calls. To return to the first call, wait for the person on the second call to hang up.

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CHAPTER

Forwarding calls

You can forward calls to another phone number. Please check with Verizon Wireless about availability and pricing of forwarded calls; additional charges may apply.

1 Go to your Today screen. 2 Dial

72 followed by the number

where you want to forward your calls. For example:

72 415-555-1234.

3 Press Phone/Send to dial. 4 When you’re ready to turn off call

forwarding, dial *73, and then press Phone/Send .

Viewing minutes usage 1 Go to the Call Log (see Redialing a

recently called number).

2 Press Menu (right action key) and

select Call Timers to view voice minutes or Data Log to view data minutes.

3 (Optional) To reset the counters to zero,

select Reset.

4 Press OK .

Defining speed-dial buttons

Your smartphone lets you create both picture and text speed-dial buttons so that you can select a button on the Today screen to quickly dial a number.

TIP

If *72 and *73 do not turn call forwarding on and off, please contact Verizon Wireless to obtain the forwarding codes for your area.

After you turn on call forwarding, call your smartphone to confirm that call forwarding is active.

TIP

Keep in mind that your billing statement may vary slightly from the information you see onscreen. Usage is charged based on your calling plan, and calling plans vary.

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Creating a speed-dial button

You can create up to 20 picture buttons and 50 text buttons.

1 Go to your Today screen. 2 Press Menu (right action key) and

select New Speed Dial.

3 Do one of the following:

• Select Link, select Link to contact,

select the contact you want to link to this button, and then select the number you want to dial with this button.

• Select Label and enter a name for this

button, and then select Number and enter the phone number you want to dial with this button.

4 (Optional) Enter a Quick Key. When the

Today screen is showing, you can press and hold the Quick Key to instantly dial this phone number.

5 If this button is linked to a contact entry

with a picture, select either Text Speed Dial or Picture Speed Dial to indicate which type of button you want to create.

TIP

Quick Keys can be letters or numbers, but you can’t use both the letter and number for the same key. For example, the voicemail Quick Key is 1. The letter equivalent for that key is E, so you cannot assign E as a Quick Key to another speed-dial button.

TIP

You can add a special ringtone to a contact associated with the speed-dial button. See A

dding a contact.

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6 (Optional) Select the Advanced tab and

set any of the following options:

Extra Digits: Defines additional numbers to dial, such as a password or extension. In addition to numbers, you can enter the star symbol (

) or the pound sign (#). To enter a one-second pause, enter a comma ( , ).

Dial extra digits automatically: Dials predefined Extra Digits immediately after dialing the phone number. If you do not check this box, you need to press Extra Digits (left action key) to dial these digits.

Show voice mail buttons: Displays the voicemail playback controls after you dial this speed-dial number. When this option is checked, you can enter numbers below each control to tailor the controls to your voicemail system.

7 Press OK .

Plays the previous message Saves the current message Plays the current message Deletes the current message Repeats the current message

Plays the next message

TIP

The playback controls for the Verizon Wireless Voicemail speed-dial button are already set up for the Verizon Wireless voicemail system.

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Editing a speed-dial button 1 Go to your Today screen. 2 Highlight the speed-dial button you

want to edit.

3 Press and hold Center to open the

shortcut menu, and then select Edit

Speed Dial. 4 Make the desired changes. 5 Press OK .

Deleting a speed-dial button 1 Go to your Today screen. 2 Highlight the speed-dial button you

want to delete. 3 Press and hold Center to open the

shortcut menu, and then select Edit

Speed Dial. 4 Press Delete . 5 Select Ye s to confirm the deletion.

Arranging your speed-dial buttons

1 Go to your Today screen. 2 Press Menu (right action key) and

select Speed Dial Options. 3 Highlight the button you want to move. 4 Press Option + Left or Right to

move the button left or right.

TIP

You can also edit a speed-dial button by pressing Menu and selecting Speed Dial Options, and then selecting the button you want to edit.

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USING A PHONE HEADSET

CHAPTER

Using a phone headset

You can connect a phone headset for hands-free operation. If you need to use your smartphone while driving and this is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately).

The headset button is context-sensitive, so it performs various actions based on the situation. You can press the headset button to perform any of the following tasks:

• Answer an incoming call

• Respond to call waiting

• Hang up all calls

• Swap between calls if the second call is

an incoming call

• Create a conference call if the second

call is an outgoing call

TIP

You can use the headset that came with your smartphone or compatible third-party headsets.

TIP

The headset designed for Palm® Treo™ 180/270/300 smartphones is not compatible with the Treo 700wx smartphone.

Microphone

Speakers

Headset button

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Headset specifications

Your smartphone works with headsets that have a 2.5mm, 3-pin connector (look for two black bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with Palm Treo 700wx smartphones. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your smartphone.

Using a hands-free device with Bluetooth

wireless technology

Your Treo 700wx smartphone is also compatible with many headsets and car kits enabled with Bluetooth

wireless technology version 1.1 or 1.2, as well as the A2DP and AVRCP profiles.

For a list of compatible hands-free devices with Bluetooth wireless technology, go to http://www.palm.com/us/products/ smartphones/treo700w/bluetooth.html.

To learn how to set up and connect to Bluetooth devices, see Connecting to devices using Bluetooth wireless technology.

Additionally, your smartphone includes software that enables you to choose settings for the THB car kit (car kit sold separately). To access these car kit settings do the following:

1 Press Start and select Settings. 2 On the Personal tab, select THB

Kit .

Here are tips for working with a Bluetooth hands-free device:

• To transfer a call from the handset to a

Bluetooth hands-free device during a call, press Menu (right action key) and select Connect Bluetooth. To transfer the call back to the headset, press Menu (right action key) and select Cancel Bluetooth.

• To transfer a call from a wired headset

to a Bluetooth headset or car kit that is within range and with which you’ve previously set up a partnership (Bluetooth headset or car kit required, sold separately), unplug the wired headset and press the button on the Bluetooth headset or car kit.

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Phone settings

BEFORE YOU BEGIN Turn on your phone

to access your Phone Settings. See Turning your smartphone on/off.

Selecting ringtones and vibrate settings

You can set various tones for various types of incoming phone calls and notifications.

1 Press Start and select Settings. 2 On the Personal tab, select Sounds &

Notifications .

3 Make sure your phone is on.

NOTE If your phone is off, the notification

tab changes to allow you to select general notification settings. See Selecting

Sounds

& Notifications.

4 Select the Notifications tab. 5 Select the Event list, and then select

which type of call or notification you want to set the ringtone for:

Phone: Known Caller: An incoming call from someone in your Contacts list or Speed-Dial list.

DID YOU KNOW

If you have both a compatible Bluetooth headset and car kit, the one you connected to your smartphone last becomes the active device.

TIP

To find out how to transfer your contacts from your smartphone to your car kit, go to http://www.palm.com/us/products/ smartphones/treo700w/bluetooth.html.

DID YOU KNOW

You can download MP3, MIDI, QCELP, WAV, and WMA ringtones directly to your smartphone (see Downloading files and images from a web page). You can also download ringtones to your computer and then email them to your phone.

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Phone: Missed call: A call you did not

answer. Phone: Roaming: A call that comes in

when you’re outside your home wireless network.

Phone: Unknown Caller: An incoming call from someone identified by caller ID who is not in your Contacts list or Speed-Dial list.

Phone: Voice mail: A new voicemail.

6 Select the Ring type list, and then

select the ring style for the selected type of call.

7 Select the Ring tone list, and then

select the sound for the selected type of call.

8 Check the Vibrate when… boxes to

turn the vibrate feature on/off based on the Ringer switch setting.

9 (Optional) Select Play to preview the

sound.

10 Repeat steps 4–7 to select ringtones for

other types of calls.

11 Press OK .

Adjusting volume settings

Press the Volum e button (on the side of your smartphone) to adjust the sound for any of the following:

• A call in progress

• Music and videos

• Ringer (adjust the ringer volume when

you’re not on a call or listening to music or video)

TIP

To record, preview, delete, and send sounds on your smartphone, select Manage. To record a sound, press Menu and select New Sound. To play a sound, select it. To delete a sound, highlight it and press Backspace. To send a sound, highlight it, press Menu, and select Send Sound.

DID YOU KNOW

You can also set sounds for messaging notifications and calendar reminders. See Selecting

Sounds &

Notifications.

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Assigning a picture and ringtone ID to a contact

1 Press Start and select Contacts. 2 Highlight the contact to whom you want

to give a picture caller ID, and then press Center .

3 Highlight the contact’s name, and press

Edit (left action key).

4 Select Picture, and then press

Center .

5 Select Camera to take a picture and add

it to this contact entry, or select an existing picture for this contact entry.

6 Select Ring tone, and then press

Center . Select a tone for this

contact entry.

Selecting your call settings

BEFORE YOU BEGIN Turn on your phone

to access your Phone Settings. See Turning your smartphone on/off.

1 Press Start and select Settings. 2 On the Personal tab, select Phone .

3 On the Phone tab, set any of the

following options: Dialpad: Sets the style for the Dial Pad

tones (DTMF) in the Phone application.

• Short tones: Tones sound briefly as

you dial.

• Long tones: Tones continue to sound

until you release the key.

TTY/TDD: Lets you configure your smartphone for use with a TTY/TDD device for people who are deaf or hard of hearing.

TIP

If you have trouble accessing a voicemail

system, try changing the Dialpad tone setting.

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After calls from numbers that are not in Contacts, ask if I want to add them: Indicates whether you are

prompted to add contact entries for numbers that are not already in your Contacts list.

4 Press OK to finish.

Setting your dialing preferences

Dialing preferences let you assign a prefix to your phone numbers. For example, you can automatically dial a 1 before all 10-digit phone numbers. You can add a different prefix based on the length of the phone number.

1 Press Start and select Settings. 2 On the Personal tab, select Phone . 3 Select the Dialing tab and set any of

the following options: Dialing from North America: Formats

phone numbers using North American conventions (XXX-XXX-XXXX).

Always dial 1 in front of the area code: Adds a 1 in front of 10-digit phone

numbers. This option is available only

when North American Dialing is enabled.

International Dialing Prefix: Adds the specified number in front of international phone numbers. (When an international number beginning with “+” is dialed, the “+” is replaced with the number in this field.)

4 Press OK to finish.

Setting your abbreviated dialing preferences

Abbreviated dialing automatically completes a phone number when you enter a shortened version of that number. Shortened phone numbers are typically used in corporate phone systems that

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allow internal users to dial an extension number rather than the complete number.

For example, if your co-worker’s phone number is 1-555-222-1234, you may need to dial only the last five digits of that number from an internal phone. In that case, you would dial 21234. If that shortened five-digit internal number appears in your contact list or in a corporate Global Address List (GAL), your smartphone attempts to dial an incomplete number because it is not on the internal phone network.

If that is the case, use the abbreviated dialing settings to automatically complete shortened numbers. For example, if all the phone numbers in your office begin with 1-555-22, followed by a five-digit extension, set your smartphone to automatically enter 1-555-22 as the prefix before any five-digit number. When you enter your colleague’s five-digit extension, your smartphone automatically dials 1-555-22 plus the five-digit extension. The complete number is 1-555-222-1234.

1 Press Start and select Settings. 2 On the Personal tab, select Phone .

3 Select the Dialing tab and then select

Abbreviated Dialing.

4 Check the box that corresponds to the

number of digits you want your smartphone to dial (3, 4, 5, 6, or 7). Selecting the option adds a prefix to numbers with the specified number of digits.

5 Press OK to finish.

Selecting your privacy settings 1 Press Start and select Settings. 2 On the Personal tab, select Phone . 3 Select the Services tab and set any of

the following options: Voice Privacy: Prevents over-the-air

eavesdropping when this option is

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turned on and this feature is available on the Verizon Wireless network.

Location Privacy: Indicates whether your smartphone broadcasts your location at all times, or only during a 911 call.

4 Press OK to return to Phone

Settings.

5 Press OK to finish.

Selecting your wireless band

IMPORTANT The wireless band setting is

preset for optimum performance. Do not change this setting unless instructed to do so by a Verizon Wireless representative. Changing this setting may affect your wireless service. For more info, contact Verizon Wireless.

1 Press Start and select Settings. 2 On the Personal tab, select Phone . 3 Select the Services tab. 4 Select Network.

5 Select the Band selection list, and then

select the band you want your smartphone to use to connect to the Verizon Wireless network.

TIP

For quick access to the Location Privacy setting, tap the Location Privacy icon on your Today Screen (see What are all those icons?

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6 Press OK to finish.

Setting roaming preferences

Sometimes you are in a location that’s not covered by the Verizon Wireless network, and yet you can still make phone calls. That’s because you’re within network coverage of a wireless service provider with which Verizon Wireless has a roaming agreement.

When you roam outside the Verizon Wireless network, the roaming

icon

appears at the top of the screen. Additional charges may apply if you use your smartphone while roaming. To learn more about roaming charges, contact Verizon Wireless.

Things to keep in mind when using roaming services:

• You can make and receive calls while

roaming.

• Other features, such as call waiting and

voicemail, may be available depending upon your roaming network.

• Data services may not be available

when you are roaming on partner networks.

Use

Network Preferences to set specific

options for using your phone while roaming. For example, you can set an option to be notified that you are roaming before placing a call or making a data connection, so that you are aware that you might incur extra charges.

1 Press Start and select Settings. 2 On the Personal tab, select Phone . 3 Select the Services tab. 4 Select Network.

5 Check the boxes to enable either or

both of the following roaming options: Before outgoing calls: Causes an alert

to appear, warning you that you are on a roaming network when you attempt to dial an outgoing call.

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Before data connections: Prevents a

data connection while roaming. An alert appears, warning you that you are on a roaming network when you attempt to make a data connection.

NOTE You can dismiss the warning and

make the data connection by selecting the

Don’t show this again. Always connect when roaming box. You must then

attempt to make a data connection again.

6 Press OK .

What are all those icons?

You can use the icons on your Today screen to monitor the status of several items:

You missed an incoming call.

You have a voicemail message.

You have a new email, text, or multimedia message.

An error occurred during synchronization.

You have more than one of the conditions listed above.

Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.

Your phone is off.

You are outside a Verizon Wireless coverage area and are roaming on another wireless service provider’s network.

A voice call is in progress. You are in an area that

supports NationalAccess (1xRTT) data services.

You are in an area that supports BroadbandAccess (EVDO) data services.

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A NationalAccess data call is in progress. You can make calls, but you cannot receive calls; any incoming calls go to voicemail. When you make a call, the data transmission is automatically interrupted.

A BroadbandAccess data call is in progress. You can still make or receive calls. When you make or receive a call, the data transmission is automatically interrupted.

Your phone is connected to a NationalAccess network, but you are not actively transmitting data. You can still make or receive calls.

Your phone is connected to a BroadbandAccess network, but you are not actively transmitting data. You can still make or receive calls.

Your smartphone is connected to a computer or network that is providing a data connection.

A data connection is not available or your phone is off.

Your smartphone’s battery is low.

Your smartphone’s battery is being charged.

Your smartphone is connected to a power outlet and the battery is fully charged.

Your phone is on and you’re in a Verizon Wireless coverage area. If you’re roaming on another wireless service provider’s network, Roaming or Extended Network appears instead. If you’re outside a coverage area, No service appears instead, and when you turn off your phone, Phone Off appears instead.

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Voice privacy is preventing over-the-air eavesdropping. This icon appears during a call when this option is turned on and this feature is available on the Verizon Wireless network.

Location privacy is turned off. Your smartphone is broadcasting your GPS location. The whereabouts of your smartphone can be determined by the Verizon Wireless network, by emergency agencies like 911, and also by other apps on your smartphone.

Location privacy is turned on. The GPS location of your smartphone can be determined by emergency call operators only. Your smartphone’s location cannot be determined by the Verizon Wireless network or other apps on your smartphone.

Bluetooth wireless technology is turned off.

Bluetooth wireless technology is turned on.

Your smartphone is communicating with another Bluetooth device.

A call is in progress and your smartphone is connected to a Bluetooth headset or car kit.

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CHAPTER

Synchronizing information

Synchronizing simply means that information that has been entered or updated in one place—your Palm

Treo™ 700wx smartphone, your computer, or your corporate server—is automatically updated in the other. There’s no need to enter information twice. Some kinds of synchronization can happen on an automated schedule, so you don’t even have to think about it.

After you get into the habit of synchronizing regularly, you’ll know what a powerful tool synchronization is for transferring, updating, and backing up large amounts of information on your smartphone.

Benefits

• Quickly enter and update

information on your computer and your smartphone

• Protect your information

• Send photos and videos to your

smartphone from your desktop computer

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In this chapter

How do I synchronize?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 67

Synchronizing using the sync cable . . . . . . . . . . . . . . . . . . . . . . . . . 70

Setting up wireless synchronization. . . . . . . . . . . . . . . . . . . . . . . . . 71

Other ways to synchronize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting synchronization options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

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This chapter discusses using ActiveSync® desktop software and other methods to synchronize your smartphone and your computer.

Synchronization enables you to enter or change information on your smartphone or in Microsoft Office Outlook

. Your info is then automatically updated in both places; there’s no need to enter the info twice. This is true whether you sync with your computer using ActiveSync desktop software (see Setting up your computer for synchronization) or wirelessly with your company’s Exchange Server using Microsoft Exchange ActiveSync (see Setting up wireless

synchronization).

By default, the info from the following applications is synchronized when you use either method of synchronization:

You can, however, customize sync settings to suit your needs and sync only some of these applications.

If you set up ActiveSync synchronization with your computer, information in the Favorites application is synchronized by default as well. You can also change the synchronization settings to include Word, Excel

, PowerPoint®, and PDF files, as well as pictures, music, videos, and other types of files (see Selecting which info to sync

). For synchronization of music and videos, you must also have Windows Media

Player 10 on your computer.

You can set up your smartphone to use any combination of wireless synchronization, ActiveSync synchronization, and Windows Media Player synchronization.

DID YOU KNOW

When you sync Favorites, it creates a folder in your computer’s web browser called Mobile Favorites that backs up any favorites you create in the browser on your smartphone. You can add or remove favorites directly to or from the folder.

TIP

If you don’t already have Windows Media Player installed on your computer, you can install it from the Getting Started CD. Insert the CD into your computer’s CD drive, select

Add Programs, and then select Windows Media Player.

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How do I synchronize?

There are a number of ways to synchronize your information. You can install ActiveSync desktop software on your computer to synchronize in one of a number of ways, or you may be able to synchronize wirelessly with an Exchange Server. You can, of course, maximize your sync options and sync with both an Exchange Server and with ActiveSync desktop software.

Synchronizing with ActiveSync desktop software

BEFORE YOU BEGIN Install the software

from the Getting Started CD, which came with your smartphone. You must install this software even if you have already installed a previous version of ActiveSync desktop software. See Installing the desktop synchronization software for instructions.

If you install ActiveSync desktop software from the Getting Started CD, you can choose to synchronize in any of the following ways:

• By connecting your smartphone to your

computer using the sync cable; see Synchronizing using the sync cable

• Wirelessly, using the built-in Bluetooth

wireless technology on your smartphone; see Synchronizing over a Bluetooth connection.

• Wirelessly, using the infrared (IR) port

on your smartphone; see Synchronizing over an infrared connection.

Synchronizing wirelessly with the server

You can set up your smartphone to synchronize email and other information wirelessly with Microsoft Exchange Server 2003 using Microsoft Exchange ActiveSync; see Setting up wireless synchronization. If you choose this method, synchronization takes place automatically after setup; you do not need to install the software from the Getting Started CD, which came with your smartphone.

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NOTE We recommend that you install

ActiveSync desktop software from the CD even if you synchronize wirelessly with the server. You need ActiveSync to synchronize pictures, videos, music files, and other info directly with your computer.

What can I synchronize?

This table lists the types of info you can synchronize and the methods to use.

Info type Method Where to learn more Outlook Contacts,

Calendar, Tasks

ActiveSync (sync with computer) or Exchange ActiveSync (direct sync with server)

Setting up your computer for synchronization or

Setting up wireless synchronization

Outlook Email ActiveSync or Exchange

ActiveSync

Setting up your computer for synchronization or

Setting up wireless synchronization

Word, Excel, PowerPoint, PDF files

ActiveSync Setting up your computer for

synchronization Synchronizing your Microsoft Office

files Selecting which info to sync

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Music and video files

ActiveSync and Windows Media Player 10

Setting up your computer for synchronization

Selecting which info to sync Transferring media files to your

smartphone

Pictures ActiveSync Setting up your computer for

synchronization Selecting which info to sync

Outlook Notes ActiveSync Setting up your computer for

synchronization Selecting which info to sync

Favorites ActiveSync Setting up your computer for

synchronization Selecting which info to sync

Files to be transferred to an expansion card

ActiveSync Setting up your computer for

synchronization Selecting which info to sync

Info type Method Where to learn more

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Setting up your computer for synchronization

Why set up a connection between your smartphone and your computer? So you can synchronize them. Why synchronize? Here are two good reasons:

• Once you enter info on your computer,

you don’t need to enter it again on your smartphone. Whether you enter or change information on your computer using Microsoft Office Outlook or on your smartphone, when you synchronize, you automatically update the info in both places.

• You have a backup copy of all your info.

Should anything happen to your smartphone, your info still exists on your computer.

We strongly recommend that you synchronize your smartphone with your computer frequently to keep your information up-to-date (and backed up) in both locations.

Before you can synchronize, you need to install the desktop synchronization software and connect the sync cable to your computer. Even if you have already installed a previous version of ActiveSync desktop software, you must install the software that came with your smartphone on the Getting Started CD.

System requirements

Your computer should meet the following minimum system requirements:

• Windows 2000 or XP (later versions

may also be supported)

• 32MB of available memory (RAM)

• 170MB of free hard disk space

• CD drive

• Available USB port

• USB sync cable (included with your

smartphone)

TIP

If you want to synchronize with a personal information manager (PIM) other than Microsoft Office Outlook, you must install a third-party solution. Contact the PIM’s vendor to learn if software is available for your smartphone.

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Installing the desktop synchronization software

BEFORE YOU BEGIN Check the following:

• You must have Windows Media Player

10 or later installed on your computer if you want to sync music, pictures, and videos.

• If you are installing on a computer at

work, make sure your company allows you to install new software. Contact your company’s IT department for help.

1 Close any applications that are currently

running on your computer, including those running in the background. Your computer must have all its resources available to install the software.

2 Insert the Getting Started CD into the

CD drive on your computer.

3 Follow the onscreen instructions during

the installation. The Install program prompts you to connect your smartphone to your computer and synchronize for the first time.

Using ActiveSync desktop software

After you install ActiveSync desktop software, synchronization happens automatically anytime you connect your smartphone to your computer, as described in the next section. However, you can open the ActiveSync window on your computer to do tasks such as the following:

• Install applications from your computer

to your smartphone (see Installing applications from your computer) or to an expansion card inserted into the expansion card slot on your smartphone (see I

nstalling applications onto an

expansion card)

• Change which applications synchronize

• Enter settings to synchronize wirelessly

with Microsoft Exchange Server 2003

TIP

Need additional help installing the desktop

software? See “

Trouble installing the desktop

software?”

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To open the ActiveSync window, double-click the ActiveSync icon in the taskbar in the lower-right corner of your computer screen.

Desktop software installation also creates a Mobile Device folder on your computer, which you can see when you open My Computer or Windows Explorer. When your smartphone is connected to your computer, opening the Mobile Device folder displays an icon representing your smartphone. It also displays folders

containing items you synchronized, such as music files, pictures, and videos.

Connecting your smartphone to your computer

NOTE If you’re transferring from a

previous Windows Mobile

device or from

a Palm OS

device, you can learn more about how to move content, such as pictures, music, and files, to your smartphone by going to www.palm.com/ treo700wx-support.

1 Connect the AC charger to a wall

outlet. If necessary, connect an adapter.

2 Connect the USB sync cable to an

available USB port or to a powered USB hub on your computer.

3 With the USB cable on the left, connect

the sync cable to the bottom of your smartphone.

DID YOU KNOW

You can also change which applications synchronize (see Selecting which info to sync) and enter settings to synchronize wirelessly (see Setting up wireless synchronization) in the ActiveSync app on your smartphone. Whether you enter changes on your smartphone or your computer, the changes are transferred to the other location the next time you synchronize.

TIP

If the ActiveSync icon does not appear in the taskbar, go to Start, navigate to Programs, and select Microsoft ActiveSync to open the ActiveSync window.

TIP

For best performance, connect your sync cable directly to a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it is a powered hub.

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4 Connect the charger cable to the

connector on the sync cable.

Synchronizing using the sync cable

After you install ActiveSync desktop software, synchronization takes place automatically anytime your smartphone is connected to your computer and info is updated in either location.

1 Connect your smartphone to your

computer. You should hear the ActiveSync tone.

2 Look for the ActiveSync icon at the

top of your smartphone’s screen and the ActiveSync icon in the taskbar on your computer.

• If you don’t see the ActiveSync icon,

make sure the desktop synchronization software that came with your smartphone is running on your computer.

• If you have any problems

synchronizing, see Synchronization (ActiveSync software) for troubleshooting suggestions.

This button has no function with your Treo 700wx smartphone

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Setting up wireless synchronization

Does your company use Microsoft Outlook as its email solution? Does your company also use Microsoft Exchange Server 2003 as its email server? If so, you may be able to wirelessly synchronize the email and other Outlook info on your smartphone and the same info stored on the Exchange Server using Microsoft Exchange ActiveSync.

When the Exchange Server is upgraded to Service Pack 2, you may be able to take advantage of the additional features of Direct Push Technology. Direct Push Technology is a two-way wireless delivery method that keeps your Outlook information always up-to-date and provides more efficient communication between the

server and your smartphone. It includes features like Global Address List, Tasks Over The Air (OTA), and IP-based push updating of Calendar, Messaging, and Email.

BEFORE YOU BEGIN To synchronize

wirelessly, you need to set up an Exchange Server Account. Before following the steps in this section to set up an account, work with your system administrator to gather the following information:

• Mail server address and domain name.

• The username and password you use to

access your corporate mail server.

• Does your company’s security policy

prohibit storing your corporate email password on your smartphone?

• Security connection: Does your server

use an encrypted (SSL) connection?

TIP

A backup and restore app preserves your data and settings if your smartphone is ever lost or stolen, and it protects your data during a hard reset. For info on backup applications, go to www.palm.com/mytreo700wxVerizon

DID YOU KNOW

Because your desktop copy of Outlook also syncs with the server, whatever is synchronized to the server from your smartphone also shows up in Outlook; and whatever you enter or change in Outlook on your computer syncs to the server and then shows up on your smartphone.

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1 Press Start and select Programs. 2 Select ActiveSync . 3 Press Menu (right action key) and

select Add Server Source.

4 Enter the server address, and then

press Next (right action key).

5 Enter the username and password you

use to access your corporate mail server, and enter the Exchange Server domain. Check the box if your server uses an encrypted connection.

You can’t see your password as you enter it, so be careful. Be sure Caps Lock and Option Lock are not on unless you need them. For info on how to enter characters, see Entering lowercase and uppercase letters and Entering numbers, punctuation, and symbols.

6 Check the Save password box.

TIP

If you installed ActiveSync desktop software, you may have already set up your smartphone to synchronize wirelessly with the server. To check, press Start, select

Programs, and select ActiveSync. Press Menu (right action key). If Configure Server

appears instead of Add Server Source, wireless synchronization is already set up, and you can skip this procedure.

TIP

The Exchange Server settings are casesensitive. Be sure to enter uppercase and lowercase letters properly.

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7 (Optional) Select Advanced to set the

rules for fixing sync conflicts.

8 Press Next (right action key) and

check the boxes for the types of information you want to synchronize with the Exchange Server.

9 (Optional) Highlight one of the items

and select Settings to change the synchronization settings for that type of information. Settings are not available for all items.

10 Press Finish (right action key).

Synchronization with your Exchange Server begins automatically. A status bar appears onscreen, indicating sync progress.

You can set a schedule for synchronization to take place anytime info is updated on either your smartphone or the server or at certain intervals (see Setting the synchronization schedule), or you can allow synchronization to take place only when you initiate it manually (see Initiating wireless synchronization manually).

TIP

Ask your system administrator if it is OK to store your corporate email password on your smartphone (for increased security, you may need to enter your password each time you access your email). If it is not OK, you must synchronize manually (see Initiating

wireless

synchronization manually).

TIP

To automatically download more of an incoming email message than the default setting, select E-mail in step 9 and increase the KB setting. If you don’t increase this setting, you can manually download the rest of the message at your convenience.

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Setting the synchronization schedule

You can set a synchronization schedule in either of the following situations:

If your Microsoft Exchange Server 2003 is upgraded to Service Pack 2: By default,

wireless synchronization takes place anytime info is updated on either your smartphone or the server using Direct Push Technology. To save battery life, however, you can set synchronization to take place at intervals that you specify.

If your Microsoft Exchange Server 2003 is not upgraded to Service Pack 2: By

default, wireless synchronization does not take place automatically. Set a synchronization schedule to have synchronization take place either anytime info is updated on your smartphone or on the server, or at certain intervals. Keep in mind, that synchronizing anytime info is updated uses text messaging, so additional text messaging charges may apply. Contact Verizon Wireless for info on your current text messaging rate plan.

1 Press Start and select Programs. 2 Select ActiveSync .

3 Press Menu (right action key) and

select Schedule.

4 Set any of the following options:

Peak times: Sets the frequency for

high-traffic time periods such as when you are at work or when email volume is high.

Off-peak times: Sets the frequency for low-traffic time periods such as late at night.

Use above settings while roaming: Sets the frequency while you are roaming outside the Verizon Wireless network. You should keep this box checked to ensure that wireless synchronization works properly.

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Send outgoing items immediately:

Sets whether items are sent as soon as you select Send in the Inbox application, or whether they are held until the next synchronization.

5 Press OK .

Initiating wireless synchronization manually

If you want to control exactly when wireless synchronization takes place, or if it is not OK to store your corporate email password on your smartphone, you can initiate synchronization manually.

1 To set up manual sync, follow the

preceding procedure, Setting the synchronization schedule. In the Peak times and Off-peak times lists, select

Manual.

2 To initiate a manual sync, press Start

and select Programs. 3 Select ActiveSync . 4 Press Sync (left action key).

Other ways to synchronize

Synchronizing over a Bluetooth connection

You can wirelessly synchronize your computer and smartphone using Bluetooth wireless technology.

BEFORE YOU BEGIN Do the following:

• Make sure your computer is equipped

with Bluetooth

wireless technology.

• If you did not do so during initial setup,

install the ActiveSync Plug-in for Bluetooth wireless technology from the Getting Started CD.

TIP

To install the plug-in for Bluetooth technology, insert the Getting Started CD into your computer’s CD drive, and then select Add Programs. Select the plug-in option on the Add Programs screen and follow the onscreen instructions.

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1 On your computer, right-click the

ActiveSync icon in the taskbar in

the lower-right corner of the screen, and select Connection Settings.

2 Check the Allow connections for one

of the following box, and then select Bluetooth.

3 On your smartphone, press Start

and select Settings.

4 Select the Connections tab, and then

select Bluetooth .

5 Check the Turn on Bluetooth box to

turn on the Bluetooth feature on your smartphone.

6 Press Start and select Programs. 7 Select ActiveSync . 8 Press Menu (right action key) and

select Connect via Bluetooth.

9 If this is the first time you’re making a

Bluetooth connection to this computer, follow the onscreen prompts to set up a Bluetooth partnership with this computer. See Connecting to devices using Bluetooth wireless technology for more information on partnerships.

10 Select Sync.

11 When synchronization has finished,

press Menu (right action key) and select Disconnect Bluetooth.

Synchronizing over an infrared connection

If your computer has an IR (infrared) port, you can synchronize with your computer wirelessly using the IR port on your smartphone.

BEFORE YOU BEGIN Make sure your

computer is equipped with an IR port.

1 Set up your computer to receive

infrared beams. See ActiveSync Help on your computer for details.

2 Point the IR port on your smartphone

directly at the IR port on your computer.

3 On your smartphone, press Start

and select Programs.

4 Select ActiveSync . 5 Press Menu (right action key) and

select Connect via IR.

6 Select Sync.

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Synchronizing with multiple computers

You can set up your smartphone to synchronize with up to two computers as well as with Exchange Server 2003. When synchronizing with multiple computers, the items that you synchronize appear on all the computers.

For example, if you set up to sync your smartphone with two computers named Windows PC and Windows PC2, when you sync Contacts and Calendar on your smartphone with both computers, you get the following results:

• The contacts and calendar

appointments that were on Windows PC are now also on Windows PC2.

• The contacts and calendar

appointments that were on Windows PC2 are now also on Windows PC.

• The contacts and calendar

appointments from both computers are on your device.

NOTE Microsoft

Office Outlook® E-mail

can synchronize with only one computer.

Setting synchronization options

Selecting which info to sync 1 Press Start and select Programs.

2 Select ActiveSync . 3 Press Menu (right action key) and

select Options.

4 Do any of the following:

• Check the box next to any items you

want to synchronize. If you cannot

check a box, you might have to

uncheck a box for the same

information type elsewhere in the list.

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• Uncheck the box next to any items

you want to stop synchronizing.

• Select an item and then select

Settings to customize the settings for that item. Settings are not available for all items.

Stopping synchronization

If you ever need to manually stop synchronization, follow these steps:

1 Press Start and select Programs. 2 Select ActiveSync . 3 Press Stop (left action key).

TIP

To stop synchronizing with one computer completely, select the computer name and then select Delete.

TIP

To stop synchronizing all items on a computer, select the computer name and then select Delete.

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Your email and other wireless services

Your smartphone brings you email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access the Verizon data network.

If you need to get a short message to a friend or a co-worker fast, send a text or multimedia message from your smartphone to their mobile phone or email address.

With your smartphone’s built-in web browser, you can take the web with you almost anywhere you go. And your smartphone’s built-in Bluetooth

wireless technology helps you easily set up

wireless connections to a number of devices.

Benefits

• Receive photos, sound files, Word

and Excel

files, and more

• Attach and send files of almost any

type

• Use text messaging to chat with

friends

• Carry the web with you

• Connect to Bluetooth headsets

and car kits

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In this chapter

Sending and receiving messages and email . . . . . . . . . . . . . . . . . . 81

Using Pocket MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Connecting to devices using Bluetooth wireless technology. . . . . . 109

Beaming information with IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using your smartphone as a wireless modem. . . . . . . . . . . . . . . . . 116

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Sending and receiving messages and email

BEFORE YOU BEGIN Do the following:

• Make sure your phone is on before you

send or receive messages.

• For delivery of Outlook

email using Direct Push Technology, install the software from your Getting Started CD. This feature also requires an Exchange Server 2003 upgrade to Service Pack 2.

You can use the Messaging application to exchange email, brief text messages (SMS), and multimedia messages (MMS) with other mobile devices and email addresses that support these forms of messaging. You can also exchange instant messages (IM) with Pocket MSN. Before you use your smartphone to send or receive messages, consult Verizon Wireless for pricing and availability of email, text, multimedia, and IM messaging services.

Creating and sending a text message

Each text message can hold up to 160 characters. To save time, you can select from predefined My Text phrases, such as “Call me” or “On my way.” You can add your own My Text phrases, and if you prefer, you can enter the full message text too.

1 Go to your Today screen. 2 Press Messaging (left action

key).

3 Press Left until you see Text

Messages in the title bar.

4 Press New (left action key).

DID YOU KNOW

You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free headset or the speakerphone.

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5 Do one of the following to address the

message:

• If the recipient’s name and mobile

number are in your Contacts list, type the first few letters of the first or last name or simply enter the first initial, followed by a space, and then the last initial to find a name.

• If the recipient’s name is in an online

address book, press Center , enter the name, press Menu (right action key), and then select Find Online. Select the name, and then select either the phone number or the email address. For more information, see U

sing an online address book.

• If the recipient’s name and mobile

number are not in your Contacts list,

enter the full mobile number or email address.

6 Enter your message, or press

Menu (right action key), select My Text, and then select a predefined

phrase you want to insert.

7 (Optional) Press Menu (right

action key) and select Spell Check.

8 (Optional) Press Menu (right

action key) and select Message

TIP

To address a message to multiple recipients, separate the addresses with a semicolon ( ; ). If you address a text message to three people, you are billed for three messages.

DID YOU KNOW

When addressing a message, you can enter the first few numbers of a contact’s mobile phone number or the contact’s first and last initials separated by a space.

TIP

Some symbols can’t be used in text messages. Invalid characters are automatically replaced by the Messaging application.

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Options. Enter a callback number and then select OK.

9 Press Send (left action key).

Creating and sending a multimedia message

Multimedia messages consist of pictures, videos, text, and sounds presented as one or more slides. You can include any of the following items:

Ringtones: MIDI Sound clips: WAV, QCELP

Pictures: JPEG, GIF Videos: 3G2 1 Go to your Today screen.

2 Press Messaging (left action

key).

3 Press Left until you see MMS in the

title bar.

4 Press New (left action key).

5 Do one of the following to address the

message:

• If the recipient’s name and mobile

number are in your Contacts list, type the first few letters of the first or last name; or simply enter the first initial, followed by a space, and then the last initial to find a name.

• If the recipient’s name is in an online

address book, press Center , enter the name, press Menu (right action key), and then select Find Online. Select the name, and then select to use either the phone number or email address. For more information, see U

sing an online

address book.

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• If the recipient’s name and mobile

number or email address are not in your Contacts list, enter the full mobile number or email address.

6 Select Subject and enter a title for the

message.

7 Select New Slide. 8 Press Center and select one of the

following: Add Picture: Lets you insert a picture.

You can take the picture with the built-in camera or insert an existing picture.

Add Video: Lets you insert a video. You can capture a video with the built-in camera or insert an existing video clip. If you insert a video, you cannot add any more pictures, videos, or sounds to that message.

Add Sound: Lets you record a message, such as a voice caption for a

picture, or insert an existing sound, such as a ringtone. You can add one sound per slide; to send more than one sound in a message, add another slide to your message. If you capture a picture with the built-in camera and save it with a voice caption, the voice caption does not count as a sound file.

9 Enter a text caption or message for the

item you inserted.

10 Select Next and repeat steps 8–9 to

add other items in this message.

11 (Optional) Select Preview to view

the message as the recipient will see it.

TIP

To address a message to multiple recipients, separate the addresses with a semicolon ( ; ). If you address a multimedia message to three people, you are billed for one message.

TIP

To add a new My Text phrase, select Edit

My Text Messages in the list.

DID YOU KNOW

A multimedia message can contain up to 350KB and can consist of multiple items (up to 16 slides).

TIP

While creating a message, select the arrows at the bottom of the screen to move between slides.

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12 After you finish creating the message,

press OK .

13 Press Send (left action key).

Receiving text and multimedia messages

When your phone is on and is in a wireless coverage area, you automatically receive new text messages. For multimedia messages, you can set your smartphone to automatically download new messages or to notify you that messages are ready to download. You can also set your smartphone to notify you when a new text or multimedia message arrives.

The new message notification may include any of the following options:

View: Opens the message so you can view its full contents.

Download: Downloads the rest of the message from the server.

Reply: Opens a message addressed to the sender’s phone number.

Dismiss: Closes the notification and puts the message in your Inbox.

Menu: Opens a menu where you can select other options.

DID YOU KNOW

When you respond to a text message from the SMS list view, you can change the phone number before sending the response. Open the text message and enter your reply. Press Menu and select Message Options. Check the Add Call Back Number box, enter the phone number, and then press OK. Press Send (left action key) to send the message.

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Viewing/playing a multimedia message 1 Go to your Today screen. 2 Press Messaging (left action

key).

3 Press Left until you see MMS in the

title bar.

4 From the Inbox, select the message you

want to view.

5 If you’re viewing the message for the

first time, playback begins automatically. Otherwise, select an item to play.

6 Do any of the following:

Go the previous or next slide: Tap the previous icon or the next icon.

Pause or resume playback: Tap the pause icon or the play icon.

Save the item that is playing: Press Menu (right action key) and select Save.

Go to the top of the message: Press Menu (right action key) and select Message Overview.

Reply to the message: Press Menu

(right action key) and select Reply

or Reply All. Call the sender: Press Menu

(right action key) and select Call

Sender.

Save the message as a template for other messages: Press Menu (right action key) and select Save to Te m p l a t e .

7 Press OK .

DID YOU KNOW

When viewing a message, you can press Right on the 5-way to move to the next message in that account, or press Left on the 5-way to move to the previous message in that account.

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Setting up an email account

You can use your smartphone to access several types of email accounts. Before you set up your email account on your smartphone, you must determine which type of account you want to access, as the steps vary for each of the following account types:

Exchange Server: Enables you to wirelessly synchronize your email and other information directly with the information stored on a Microsoft Exchange 2003 Server.

When the Exchange Server 2003 is upgraded to Service Pack 2, new features are available that allow you to access online address books and use Direct Push Technology. These features include Global Address List, Tasks Over The Air (OTA), and IP-based push updating of Outlook information.

Direct Push Technology is the two-way wireless delivery method used between Microsoft Exchange 2003 with SP2 (Service Pack 2) servers and a smartphone

with Windows Mobile

5.0 with MSFP (Messaging and Security Feature Pack) for Outlook information (Email, Calendar, Contacts, and Tasks).

Direct Push Technology uses an Internet Protocol (IP)–based methodology rather than an SMS-based methodology, resulting in lower network overhead, lower costs, and more efficient communications.

Wireless Sync: Enables you to use a Verizon Wireless Sync account to wirelessly synchronize your email and other information with the information stored on your computer (Verizon Wireless Sync account required, additional charges may apply).

IMAP or POP: Enables you to send and receive email messages with a corporate email account or an account that you have with an Internet service provider (ISP).

Hotmail: Enables you to send and receive email messages with an MSN Hotmail account. See Using Pocket MSN

for information on setting up an MSN Hotmail account.

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Setting up an Exchange Server email account

BEFORE YOU BEGIN Do the following:

• Install the software from the Getting

Started CD.

• For delivery of Outlook email using

Direct Push Technology, make sure that your Exchange Server 2003 is upgraded to Service Pack 2.

You can use your smartphone to sync directly with Exchange Server using Exchange ActiveSync. You may have already set up your Exchange Server email settings when you installed the ActiveSync

desktop software. If you did not set up an Exchange Server email account, then follow the steps in this section to set up an account. However,

before you begin, work with your system administrator to gather the following info:

• Mail server address and domain name

• Your username and password

1 Press Start and select Programs. 2 Select ActiveSync . 3 Press Menu (right action key) and

select Add Server Source.

4 Enter the Server address, and then

press Next (right action key).

TIP

If your email account requires a VPN connection to establish a secure connection, you must install a VPN application (sold separately) on your smartphone before you can access your email. See Connecting to a VPN for more info.

TIP

If you have already set up an Exchange Server account, Add Server Source does not appear on the menu; Configure Server appears on the menu instead.

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5 Enter your username, password, and

domain. Your password can use numbers and text, and the password is case-sensitive.

6 If you want to enter your password each

time you access this account, do not check the Save password box. If you

want your password entered automatically, check this box.

7 (Optional) Select Advanced to set the

rules for fixing sync conflicts.

8 Press Next (right action key) and

check the boxes for the types of information you want to synchronize with Exchange Server.

9 (Optional) Highlight one of the items

and select Settings to change the

TIP

The Exchange Server settings are casesensitive. Be sure to enter uppercase and lowercase letters properly. See Entering lowercase and uppercase letters and Entering numbers, punctuation, and symbols.

TIP

If you have problems sending mail, try using the following outgoing mail settings:

Username: (9-digit phone number)@vzmail.net Password: (Your www.vtext.com password)

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Ask your system administrator if it is OK to store your corporate email password on your smartphone. For increased security, you may need to enter your password each time you access your email.

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synchronization settings for that type of information.

10 Press Finish (right action key). 11 Synchronize with your Exchange Server

and set your sync schedule. See Setting a sync schedule with an Exchange Server.

NOTE Settings are not available for all

items. If you want to download more than the email message header, select E-mail in step 9 and increase the KB setting. If you don’t increase this setting, you can manually download the rest of the message at your convenience.

Setting a sync schedule with an Exchange Server

BEFORE YOU BEGIN Set up an Exchange

Server email account. See Setting up an Exchange Server email account.

Follow these steps to set your sync schedule:

1 Press Start and select Programs.

2 Select ActiveSync . 3 Press Menu (right action key) and

select Schedule.

4 Set your sync schedule for peak and

off-peak times. To conserve power we recommend that you change these settings to Every 30 minutes or Every

60 minutes instead of as items arrive.

5 Set your roaming preference. By

default, a scheduled sync does not work while you are roaming. This is to prevent roaming charges on your account. If roaming charges are not a concern, check the Use above settings

while roaming box.

6 Press OK .

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Setting up a Wireless Sync email account

BEFORE YOU BEGIN Make sure your

phone is on.

Wireless Sync lets you sync your email and other information when you’re away from your computer. To use Wireless Sync, you must first install the desktop synchronization software that came with your smartphone, and you must subscribe to the Wireless Sync feature from Verizon Wireless (additional charges may apply).

1 On your smartphone, press Start

and select Programs.

2 Select Wireless Sync . 3 Press Start (left action key) and

then wait a few minutes until the installation is finished.

4 When the message “Have you created

your Wireless Sync account yet?” appears on your smartphone screen, select No - Create account now and then select Next.

5 Select the type of email account(s) you

want to set up: Internet, Corporate, or

Both.

6 Enter your mobile phone number. If you

have not set up a Wireless Sync password, select Get Password to receive a text message with a temporary password. If you already have a password, enter it and select

Next.

7 Check the I agree to the terms and

conditions of service box, and then select Next.

8 Select your time zone and enter your zip

code, and then select Next.

9 Enter your email address and the

password you use to access this email account on your computer. Select Next.

10 When the Congratulations! screen

appears, press OK .

11 Press Sync (left action key). If

prompted, enter your password and select OK.

12 When the First Synchronization dialog

box appears, do one of the following

TIP

For more info about Wireless Sync, visit

http://www.wirelesssync.vzw.com.

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based on the type of email account you set up:

Corporate email or both: Select Refresh.

Internet email: Select Merge.

Setting up an IMAP or POP email account

BEFORE YOU BEGIN Work with your

system administrator to gather the following info:

• Account type (POP3 or IMAP)

• Mail server name for receiving mail

• Mail server name for sending mail

• Your username and password

• Domain name

• Any special security requirements

If you have problems configuring your account, go to www.palm.com/emailsetup for more information.

You can send and receive email messages with an email account that you have with an Internet service provider (ISP), an email account that you access using a VPN server connection (such as a work account), or any other IMAP (Internet Message Access Protocol) or POP email account.

1 Go to your Today screen. 2 Press Messaging (left action

key).

3 Press Menu (right action key) and

select To o l s > New Account.

4 Enter the email address that you want

to set up, and then press Next (right action key).

5 Wait until the Status box displays

Completed, and then press Next (right action key).

TIP

For corporate email accounts, the default settings do wireless synchronization whenever info changes in Microsoft

Office

Outlook

. To find out how often you can expect message delivery, contact your system administrator and ask about your company’s server settings. For Internet email accounts, the default settings do wireless synchronization every 30 minutes. To customize your Wireless Sync settings, select Setup at the bottom of the screen, and then select Push/ReadySync.

Palm 700wx - Treo Smartphone 60 MB, Treo 700wx User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual