This product also is licensed under United St ates patent 6,058,304.
MPEG Layer-3 audio decoding technology is licensed from Fraunhofer
IIS and Thomson. http://www.iis.fraunhofer.de/amm/
authorized licensee of the MultiMediaCard trademark.
All rights reserved.
. Palm, Inc. is an
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by thi rd
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
End user notice
Microsoft® Voice Command Version 1.5 for Windows Mobile
IMPORTANT Do not become distracted from driving safely if
operating a motor vehicle while using Device Software.
Operating certain parts of this Device requires user attention.
Diverting attention away from the road while driving can possibly
cause an accident or other serious consequences. Even occasional,
short diversions of attention can be dangerous if your attention is
diverted away from your driving task at a critical time. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is importan t since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
Microsoft makes no representations, warranties or other
determinations that ANY use of the Software Product is legal, safe, or
in any manner recommended or intended while driving or otherwise
operating a motor vehicle.
®
General Operation
Voice Command Control: Many of the functions of the Device
Software can be accomplished using only voice commands. Using
voice commands while driving allows you to initiate the command
with a button and then operate the Device mostly without removing
your hands from the wheel. Note: Voice Command not available in all
locations.
Prolonged Views of Screen: If you are driving, do not access any
function requiring a prolonged view of the screen. Pull over in a safe
and legal manner before attempting to access a function of the
system requiring prolonged attention. Even occasional short scans to
the screen may be hazardous if your attention has been diverted
away from your driving task at a critical time.
Volume Setting: Do not raise the volume excessively. Keep the
volume at a level where you can still hear outside traffic and
emergency signals while driving. Driving while unable to hear these
sounds could cause an accident.
Let Your Judgment Prevail: The Device Software is only an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. The Device Software is not
a substitute for your personal judgment.
Use of Speech Recognition Functions: Speech recognition
software is inherently a statistical process w hich is subject to errors.
It is your responsibility to monitor the speech recognition functions
and address any errors.
This guide helps you set up your Treo
700wx smartphone and quickly learn to
use it.
NOTE Web, email, and text messaging
services require a service contract and
high-speed data service from your wireless
®
organizer with
provider. Data speeds vary based on
network availability and capacity.
What’s in the box?
You should have received all of the
following items in the Treo 700wx
smartphone box:
Hardware
• Treo 700wx smartphone
• Rechargeable battery
• AC charger
• USB sync cable
• Headset
Documentation and software
• Read This First setup poster
• Treo 700wx Smartphone Quick
Reference Guide
• Getting Started CD that includes the
following:
• Using Your Palm Treo 700wx
Smartphone (this guide)
• Microsoft
®
Office Outlook® 2002
WELCOME
1
• ActiveSync
®
desktop synchronization
software
• Additional software for your
smartphone
• Palm warranty
What you need to
use your smartphone
As you work through the instructions in this
guide, you need all the items that came in
the Treo 700wx smartphone box (see
What’s in the box?
) as well as the
following:
• An activated account from your wireless
provider
• A location with wireless coverage for
your smartphone
• An electrical outlet
• A computer you want to synchronize
your personal information with
NOTE To use email or web browsing, your
wireless provider service plan must include
data services.
2
WELCOME
Setting up your smartphone
and computer
Congratulations on the purchase of your new Palm® Tre o™
700wx smartphone. You’re about to discover the many things
about your smartphone that will help you better manage your
life and have fun, too.
As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, take these few easy steps to set up
your smartphone and get it running.
sounds, including music, when you need
quiet. There is no need to navigate menus.
?
The ringer switch silences all
Expansion
card slot
CHAPTER
Stylus
Ringer switch
®
PALM
TREO™ 700WX SMARTPHONE OVERVIEW
5
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
CHAPTER
Front view
Indicator light (phone
and charge indicator)
Earpiece
5-way navigator
Right action key
OK button
Power/End button
Center/Select button
Volume button
Side button
Left action key
Phone/Send button
Start button
Microphone
Multi-connector
Headset jack
TIP
Be careful not to scratch or crush your
smartphone screen. Do not store it in a place
where other items might damage it. Visit
www.palm.com
accessories, including carrying cases that
protect the screen.
to find a variety of useful
®
PALM
6
TREO™ 700WX SMARTPHONE OVERVIEW
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
Back view
Self-portrait mirror
Camera lens
Speaker
IMPORTANT The Palm
®
Tre o™ 700wx
smartphone speaker includes a large
magnet, so be sure to keep your
smartphone away from credit cards or
other items that could be demagnetized.
CHAPTER
Battery door release
®
PALM
TREO™ 700WX SMARTPHONE OVERVIEW
7
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
CHAPTER
Installing the battery
3 Insert the battery into the compartment
at a 45-degree angle, and then press it
into place.
1 Use one hand to press the battery
door release, and use the other hand to
slide the battery door downward to
remove it from your smartphone.
2 Align the battery contacts with the
phone contacts inside the battery
compartment.
4 Slide the battery door onto the back of
the smartphone until it clicks into place.
Your smartphone screen turns on and
the Treo screen appears. Wait for the
progress bar on the Treo screen to fill
and the Windows Mobile
®
screen to
appear.
5 Follow the onscreen instructions to
finish the installation.
Battery door
release
Battery contacts
Phone contacts
Reset button
INSTALLING THE BATTERY
8
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
TIP
If your smartphone does not turn on after
you insert the battery, you need to charge it by
connecting it to the AC charger. If it still
doesn’t start, do a soft reset. See Performing
a soft reset.
TIP
You can buy an extra battery as a spare for
long plane trips or periods of heavy data use.
Be sure to use batteries from Palm only.
Charging the battery
Before using your Palm® Treo™ 700wx
smartphone, you need to charge the
battery. See Battery life
maximizing the life of your smartphone’s
battery.
IMPORTANT Charge the battery for 3.5
hours, or until the indicator light is solid
green.
1 Plug the AC charger into a wall outlet. If
necessary, connect an adapter.
for tips on
2 With the arrow on the connector facing
up (toward your smartphone screen),
connect the charger cable to the bottom
of your smartphone.
Indicator light
3 Check the indicator light to confirm that
your smartphone is charging.
• Solid red indicates that your
smartphone is charging.
• Solid green indicates that your
smartphone is fully charged.
CHAPTER
CHARGING THE BATTERY
9
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
CHAPTER
DID YOU KNOW
fully drained, your info is stored safely on your
smartphone until you recharge the battery or
connect your smartphone to a power source.
TIP
your USB cable. The USB cable must be
directly connected to your computer or to an
externally powered (not buspowered) USB
hub.
?
If your battery ever becomes
You can charge your smartphone using
A shaded lightning bolt indicates
that the battery is connected to a
wall outlet and is fully charged.
A partial battery without a lightning
bolt indicates that the battery is not
connected to a wall outlet and that
it has some power.
An exclamation point (
!) indicates
that the battery needs to be
charged immediately.
Battery
icon
When your smartphone display is on (see
Waking up the screen and turning it off
),
the onscreen battery icon displays the
charging status:
DID YOU KNOW
based on personal usage. Consumption
factors include signal strength, display
brightness, speakerphone usage, and the type
of calls you make (data or voice).
TIP
If the indicator light does not turn on when
you connect your smartphone to the AC
charger, double-check the cable connection
and the electrical outlet to which it is
connected.
DID YOU KNOW
opens a window showing a percentage level
of charge left in the battery.
?
Battery consumption varies
?
Tapping the Battery icon
A solid lightning bolt indicates that
the battery is connected to a wall
outlet and is charging.
CHARGING THE BATTERY
10
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
Turning your
smartphone on/off
The phone and the screen of your Palm
Treo 700wx smartphone can be turned off
and on separately. This means you can
wake up the screen to use just the
organizer features of your device without
turning on the phone. Also, when the
screen is turned off, the phone can be on
and ready for you to receive and make
calls.
Turning your phone on and off
When you turn on your phone, it connects
to a wireless network so that you can make
and receive phone calls and use other
wireless services.
1 If you are not on a call and your screen
is off, briefly press Power/End to
wake up the screen.
2 Press Center on the 5-way to turn
off Keyguard.
3 Press and hold Power/End to turn
on your phone. When your smartphone
locates a signal, the name of your
wireless provider and the
signal-strength icon appear at the
top of the screen, indicating that you
can use the phone and Internet features
(if supported by the local network).
4 Press and hold Power/End again to
turn off your phone. When your phone is
off, “Phone Off” and the phone-off
icon appear at the top of the screen.
Your smartphone is not connected to
any wireless network, but you can still
use the organizer and other features.
DID YOU KNOW
green when your phone is on and you’re
inside a coverage area. If you’re outside a
coverage area, the indicator light flashes
amber and no bars appear in the
signal-strength icon.
TIP
If Sound Mode is on, you hear a series of
tones when you turn your phone on and off.
For more info on Sound Mode see Setting the
ringer switch.
?
The indicator light flashes
Waking up the screen and turning it off
Wake up the screen and leave the phone
turned off when you want to use only the
organizer features of your smartphone, for
example, when you’re on a plane and want
CHAPTER
TURNING YOUR SMARTPHONE ON/OFF
11
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
CHAPTER
to look at your calendar. You can also turn
off your smartphone’s screen without
turning off your smartphone’s wireless
features.
1 Turn on your phone (see Turning your
phone on and off).
2 If you do not see your Today screen,
press Phone/Send .
1 Press Power/End to wake up the
screen, and then press Center to
turn off Keyguard.
2 Briefly press Power/End to turn off
the screen.
TIP
You can set how long the screen stays on
during a period of inactivity. Press Start,
select Settings, select the System tab, and
then select Power. Select the Advanced tab,
and then adjust the On battery power
setting.
3 If No Service appears in the upper left
or if you are unable to complete a call,
you may need to activate your phone.
Contact your wireless provider for
Making your first call
assistance.
4 If the name of your wireless provider
The battery comes with a sufficient charge
to complete the setup process and activate
your Palm Treo 700wx smartphone. After
appears in the upper left, use the
number pad on the keyboard to enter
the number you want to call.
activation, we recommend charging your
smartphone for 3.5 hours (or until the
indicator light is solid green) to give it a full
charge.
MAKING YOUR FIRST CALL
12
5 Press Phone/Send to dial.
6 When your call is complete, press
Power/End to end the call.
TIP
The Dial Lookup list might appear while
you are dialing a number. Continue entering
numbers to place the call. For more info on
the Dial Lookup list, see Dialing by contact
name.
Adjusting the call volume
While a call is in progress, press the
Vo lu me button on the side of your
smartphone to adjust the call volume.
SETTING UP YOUR SMARTPHONE AND COMPUTER
Volu me
button
What’s my number?
1 Make sure your phone is on (see
You can enter or change information on
your smartphone or in Microsoft Office
Outlook on your computer, and then
synchronize to automatically update the
info in both places; there is no need to
enter the info twice. We strongly
recommend that you synchronize your
5 On the Phone tab, look for your phone
number below the title bar.
6 Press OK .
TIP
If your phone number doesn’t appear on
the Phone Settings screen, press OK, and
then turn your phone off and back on again.
Repeat steps 2–6. If your phone number still
doesn’t appear, your phone has not been
activated. Turn your phone off, wait a few
hours, and then repeat these steps. If your
phone number still does not appear, please
contact your wireless provider for assistance.
smartphone and your computer frequently
to keep your information up-to-date (and
backed up) in both locations.
Before you can synchronize, you need to
install the desktop synchronization
software and connect the sync cable to
your computer. Even if have you have
already installed a previous version of the
ActiveSync
®
software, you must install the
software that came with your smartphone
on the Getting Started CD.
SYNCHRONIZATION—THE BASICS
14
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
TIP
You can also synchronize your smartphone
with a Microsoft Exchange Server using
Microsoft Office Outlook. See S
Exchange Server email account.
TIP
If you want to synchronize with a personal
information manager (PIM) other than
Microsoft Office Outlook, you must install a
third-party solution. Contact the third party or
vendor to learn whether software is available
for your Treo 700wx smartphone.
etting up an
System requirements
Your computer should meet the following
minimum system requirements:
• Windows 2000 or XP (later versions
may also be supported)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
• CD drive
• Available USB port
• USB sync cable (included with your
Palm Treo 700wx smartphone)
Installing the desktop synchronization
software
BEFORE YOU BEGIN Check the following:
• You must have Windows Media Player
10 or later installed on your computer.
• If you are installing on a computer at
work, make sure your company allows
you to install new software. Contact
your company’s IT department for help.
1 Close any applications that are currently
running on your computer, including
those running in the background. Your
computer needs to have all its
resources available to install the
software.
2 Insert the Getting Started CD into the
CD drive on your computer.
3 Follow the onscreen instructions during
the installation. The Install program
prompts you to synchronize for the
first time. See Synchronizing contacts
and other info for more info on
synchronization.
TIP
Need additional help installing the desktop
software? See Trouble installing the desktop
software?.
CHAPTER
SYNCHRONIZATION—THE BASICS
15
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
CHAPTER
Connecting your smartphone to your
computer
NOTE If you’re switching from a previous
Windows Mobile device or from a Palm
®
OS
device, you can learn more about how
to move content, such as pictures, music,
and files, to your smartphone by going to
www.palm.com/support
.
1 Plug the AC charger into a wall outlet. If
necessary, connect an adapter.
2 Plug the USB sync cable into an
available USB port or into a powered
USB hub on your computer.
3 With the USB cable on the left, connect
the sync cable to the bottom of your
smartphone.
4 Connect the charger cable to the
connector on the sync cable.
USB sync
cable
This button has no function with
your Treo 700wx smartphone
SYNCHRONIZATION—THE BASICS
16
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
TIP
For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port. If you use a USB hub, make sure it
is a powered hub.
CHAPTER
SYNCHRONIZATION—THE BASICS
17
SETTING UP YOUR SMARTPHONE AND COMPUTER
1
CHAPTER
SYNCHRONIZATION—THE BASICS
18
Moving around on your
smartphone
Have you ever been to a new city and felt a bit lost until you
figured out the streets? Learning to move around on your
smartphone is similar. Most applications that work on your
smartphone use the same set of controls. So once you learn
how to use these controls, you’ll be driving all over town and
you won’t even need a map.
Benefits
• Quickly move around and
complete tasks in applications
using one thumb on the 5-way
navigator
To move around the Palm® Treo™ 700wx
smartphone screen, you can use the 5-way
navigator or you can tap items on the touch
Center
Left
screen with the stylus. As you become
familiar with your smartphone, you’ll find
your own favorite way to scroll, highlight,
and select items.
The 5-way includes the Right , Left , Up
, Down , and Center buttons.
Up
Right
Down
CHAPTER
MOVING AROUND THE SCREEN
21
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
TIP
Some third-party applications may not
work with the 5-way navigator, therefore you
may be required to use your stylus instead.
DID YOU KNOW
are available when you browse the web using
Internet Explorer. See Viewing a web page
TIP
the 5-way are different from the onscreen
scroll arrows and the arrows that indicate that
a list is available (see Selecting options in a
list).
?
Custom navigation features
The arrow icons that indicate directions on
• Press and hold Option while
pressing Left or Right to jump to
the top or bottom of the current screen.
• When viewing a screen with tabs, such
as when adding a contact, press
.
Down to scroll to the tabs, and then
press Left or Right to move
between tabs.
Scroll arrows
Scrolling through screens
As on a computer, on your smartphone you
scroll to move from field to field or page to
page, or in some cases to highlight an item
or option in a list. There are several
methods of scrolling:
• Press the 5-way on the front of your
smartphone. Press Right , Left , Up, or Down to move to the next
field, button, or action in that direction.
• Press and hold Option while
pressing Up or Down to scroll
one screen at a time. These keys work
• When inside a text field, press Right
Scroll arrows
or Left to move to the next character,
and press Up or Down to move
between lines.
just like the Page Up and Page Down
keys on your computer keyboard.
MOVING AROUND THE SCREEN
22
MOVING AROUND ON YOUR SMARTPHONE
2
• When inside a list, press and hold
Up or Down to rapidly scroll
through the list.
• Tap an onscreen scroll arrow.
• Tap and drag the slider of an onscreen
scroll bar.
Closing screens
To accept the information you entered on a
screen and to return to the previous
screen, do one of the following:
• Press OK .
• Use the stylus to tap or in the
upper-right corner of the screen.
NOTE When you close a screen, the
application still runs in memory. See
Viewing memory usage
for instructions
about viewing the amount of memory in
use versus the available memory. See The
applications are running slower than usual
for instructions about closing applications
and freeing up memory.
Highlighting and selecting items
On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.
The highlight can take one of two forms,
depending on what is highlighted:
• Border glow: This rectangular border
highlights items such as an onscreen
button (such as OK, Dismiss, or Hide),
a check box, an option, or a web link.
• Reverse type (light text on a dark
background): This highlights items such
as a phone number, an email address,
text, or an item in a list.
CHAPTER
MOVING AROUND THE SCREEN
23
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
After highlighting an item with the 5-way,
you can select or activate it by pressing
Center or by tapping the item with the
stylus.
Using the action keys
The left and right action keys give you quick
access to tasks that you can do on the
current screen, so the action key items
vary from application to application and
TIP
The best way to learn to use the 5-way is
to experiment. Press the 5-way buttons and as
you do, follow the movement of the border
glow around the screen. The behavior of the
5-way varies slightly in each application.
from screen to screen. Look on the screen
directly above the action key to see the
action that it does in the current context. In
some contexts, these keys may do nothing
at all. In most cases the right action key
opens the menu, and the left action
Highlighting text
You can use the stylus to highlight text on
the screen:
• Tap and drag the stylus across the text
you want to highlight. To highlight a
key activates a specific command,
such as New or Edit. Remember that
action key functions vary from screen to
screen, so be sure to check the onscreen
label before pressing an action key.
word, double-tap it. To highlight a
paragraph, triple-tap it.
MOVING AROUND THE SCREEN
24
Left action key activates
this command
Left action key
Selecting menu items
In many applications, a menu provides
access to additional features. The menu is
hidden until you press Menu (right
action key). To get the most out of your
smartphone, it’s a good idea to familiarize
yourself with the additional features
available through the menu in various
applications.
1 Press Menu (right action key) to
display an application’s menu.
MOVING AROUND ON YOUR SMARTPHONE
Right action key activates
this command
Right action key
2 Press Up or Down to highlight a
menu item.
2
CHAPTER
MOVING AROUND THE SCREEN
25
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
3 If an arrow appears next to a menu
item, press Center or Right to
1 Highlight the item you want to open
the shortcut menu for.
display additional options for that item,
and then press Up or Down to
highlight a menu item. To return to the
main menu without making a selection,
press Left .
4 Press Center to select the menu
item, or press Left or Menu
(right action key) to close the menu and
cancel your selection.
DID YOU KNOW
shortcuts to select most menu items. To
quickly access a menu item, press Menu
(right action key) followed by the underlined
letter in the menu item’s name.
?
You can use keyboard
2 Press and hold Center to open the
shortcut menu.
3 Press Up or Down to highlight a
menu item.
4 Press Center to select the menu
Selecting options in a shortcut menu
Most applications also provide access to
context-sensitive, shortcut menus—similar
to the right-click menus on a computer. The
shortcut menu options vary based on the
item or press Left to cancel your
selection.
TIP
You can also tap and hold an item with the
stylus to open the shortcut menu.
highlighted selection.
MOVING AROUND THE SCREEN
26
MOVING AROUND ON YOUR SMARTPHONE
2
Selecting options in a list
Lists let you select from a range of options.
You can identify whether a list is available
when you select the field. If a rectangle
appears around the field along with a
downward-pointing arrow, a list is available.
Lists are different from the menus
described earlier in this section.
To select from a list, do any of the
following:
• Use the 5-way to highlight the field, and
then press Center to display the
items in the list. Press Up or Down
to highlight the item you want, and
then press Center to make your
selection.
• Use your stylus to tap the arrow, and
then tap the item in the list.
• To exit the list and cancel your selection,
press Left .
TIP
When selecting fields you might not see
the downward-pointing arrow until you press
Center on the 5-way.
DID YOU KNOW
downward-pointing arrow but no rectangle,
you must tap the arrow with the stylus to
expand the field.
?
In fields where you see a
CHAPTER
MOVING AROUND THE SCREEN
27
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
Using the keyboard
Left action key
Phone/Send
Start
Right action key
Power/End
OK
Backspace
Option
Shift
Space
TIP
When using the keyboard, most people
find it easiest to hold the smartphone with
two hands and to use the tips of both thumbs
to press the keys.
Alt
Return
Shift
USING THE KEYBOARD
28
MOVING AROUND ON YOUR SMARTPHONE
2
Understanding the keyboard backlight
Your smartphone includes a keyboard
backlight for low light conditions. The
keyboard backlight is activated
automatically when the screen turns on.
The backlight turns off automatically when
the screen turns off or when you are on a
call or playing music in the background for
longer than the time specified in Backlight
Settings. You can set different time
intervals depending on whether the
smartphone is operating on battery power
or is connected to an external power
source. The backlight also turns off when
an application’s power-saving features turn
it off.
TIP
You can change the backlight shut-off
interval. Press Start and select Settings.
Select the System tab, and then select
Backlight. Set the time interval on the
Battery Power tab and on the External
Power tab.
DID YOU KNOW
parallel to the screen backlight.
?
The keyboard backlight dims in
Entering lowercase and uppercase letters
By default, the first letter of each sentence
or field is capitalized and the remaining text
you enter is lowercase. To enter other
uppercase letters, do one of the following:
• Press Shift, and then enter a letter.
You don’t need to press and hold Shift
while entering a letter.
• Press Shift twice to turn on Caps
Lock, and then enter a series of letters.
When Caps Lock is on, this symbol
appears at the bottom of the screen: .
To turn off Caps Lock, press Shift
again.
TIP
You can turn off the first letter
capitalization setting. For details see Setting
input options.
CHAPTER
USING THE KEYBOARD
29
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
Entering numbers, punctuation, and
symbols
Numbers, punctuation, and symbols
appear above the letters on the keys. To
enter these characters, do one of the
following:
• Press Option , and then press the
key of the desired character. You don’t
need to hold Option while pressing the
key.
• Press Option twice to turn on
Option Lock, and then press the
desired keys to enter a series of
characters. When Option Lock is on,
this symbol appears at the bottom of
the screen: . To turn off Option Lock,
press Option again.
Entering other symbols and accented
characters
You can enter symbols and accented
1 Press Alt to display the alternate
character list.
2 Narrow the list by pressing the key that
corresponds to the character you want.
For example, to enter an é, press E. See
Symbols and Accented Characters
.
3 Press Up or Down to highlight the
desired character.
4 Press Center to insert the
character.
TIP
The alternate characters are grouped
according to their similarity to the
corresponding key. For example, the alternate
characters available for the e key are é, è, ë,
and ê. If you press the wrong key, press
Backspace to return to the full list of alternate
characters. You can then press another key.
DID YOU KNOW
press to narrow the list when entering a
symbol, you can scroll through the full list until
you find the character you want.
?
If you don’t know which key to
characters that don’t appear on the keys
using the alternate characters list.
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CHAPTER
USING THE KEYBOARD
31
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
Opening and closing
applications
Opening applications
You can access all the applications on your
smartphone through the Start menu:
1 Press Start to open the Start
menu.
4 (Optional) Press OK to return to
Programs and open another
application. The current application
continues to run in the background.
TIP
With the Start menu open, you can press
the letter underlined in the application’s name
to open the app. For example, press H to open
Help. You can also select the shortcut icons at
the top of the Start menu to open recently
used applications.
DID YOU KNOW
Option and then pressing Phone/Send, Start,
or OK. You can customize the apps assigned
to these button combinations; see
Reassigning buttons
?
You can open apps by pressing
for details.
Closing applications
You can have several applications open at
once, so you don’t need to exit an
application to open another one. In most
2 Use the 5-way navigator to highlight the
application you want to use. To view
additional applications, select
Programs.
3 Press Center to open the
cases, applications close automatically
when available memory is low, but you can
also close applications manually.
1 Press and hold OK to open Memory
Settings.
highlighted application.
OPENING AND CLOSING APPLICATIONS
32
MOVING AROUND ON YOUR SMARTPHONE
2
2 On the Running Programs tab, do one
of the following:
• Select the application you want to
close, and then select Stop to
close it.
• Select Stop All to close all your open
applications.
NOTE If you press OK to return to
Programs, the current application
continues to run in the background.
TIP
You can also open Memory Settings from
the Start menu. Press Start, select Settings,
select the System tab, and then select
Memory.
Title bar and
status info
Speed dial
entries
Using your Today
screen
Your Today screen is your home base. From
your Today screen you can quickly look up a
contact, dial a phone number or speed dial
button, see your latest calendar
appointments, see the number of unread
email messages, and even search the web.
To access your Today screen, press
Phone/Send .
TIP
You can select a picture for your Today
screen background and select which items
appear on the Today screen. See Today screen
settings for details.
Dial Lookup field
Web search field
CHAPTER
USING YOUR TODAY SCREEN
33
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
• Title bar and status info: See What are
all those icons? to learn about the icons
that appear in this area.
• Dial Lookup field: Begin typing the
name you want to look up. See Dialing
by contact name for more info.
• Web Search field: Enter a word you
want to find on the Internet, and press
Center to begin the search (data
services connection required).
• Speed dial entries: Select the speed
dial you want to dial. This can be a text
button or a picture speed dial. See
Defining speed dial buttons
to create
your own.
Synchronizing
contacts and
over a Bluetooth connection and
Synchronizing over an infrared connection
for more information about synchronizing
wirelessly.
To use ActiveSync, you must first install the
software from the Getting Started CD that
came with your smartphone. See I
nstalling
the desktop synchronization software for
instructions.
If you want to use Direct Push Technology,
make sure you are accessing an Exchange
Server 2003 upgraded to Service Pack 2.
See Setting up an Exchange Server email
account.
You can customize the sync settings (see
Setting synchronization options
) or use the
default settings to synchronize your info in
the following applications:
other info
Each time you connect your smartphone to
your computer, it automatically
synchronizes the items that are set to sync.
You can synchronize using a cable or you
can sync wirelessly. See Synchronizing
1 Connect your smartphone to your
computer. You should hear the
ActiveSync
®
tone.
SYNCHRONIZING CONTACTS AND OTHER INFO
34
MOVING AROUND ON YOUR SMARTPHONE
2
This button has no
function with your
Treo 700wx smartphone
2 Look for the ActiveSync icon at the
top of your smartphone’s screen and
the ActiveSync icon in the taskbar
on your computer.
• If you don’t see the ActiveSync icon,
make sure the desktop
synchronization software that came
with your smartphone is running on
your computer.
• If you have any problems
synchronizing, see Synchronization
(ActiveSync® software) for
troubleshooting suggestions.
TIP
We recommend that you install a backup
and restore application. A backup and restore
application preserves your data and settings if
your smartphone is ever lost or stolen, and it
protects your data during a hard reset. See
www.palm.com/treo700wx-support
information.
for more
Battery life
BEFORE YOU BEGIN The battery comes
with a sufficient charge to complete the
setup process and activate your phone.
After activation, we recommend charging
your smartphone for 3.5 hours (or until the
indicator light is solid green) to give it a full
charge.
Battery life depends on individual usage.
When used as a smartphone, your
smartphone battery provides up to 4.7
hours of talk time or up to 15 days of
standby time.
TIP
If the battery is fully drained, it may take a
few moments for the indicator light to turn on
while charging.
CHAPTER
BATTERY LIFE
35
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
Maximizing battery life
You can increase your smartphone’s
battery life by following a few easy
guidelines. Remember that battery life
depends on how you use your smartphone.
• Charge your smartphone whenever
you’re at your desk, or charge
it overnight each day. The battery in your
smartphone has a much longer useful
life when it is topped off frequently,
versus charging it after it is fully drained.
• If you spend a lot of time using the
camera, games, media players, eBooks,
or other applications, keep an eye on
the battery icon and charge when
necessary.
• Your smartphone’s wireless features
(phone, email, messaging, and web)
generally consume more power than
the organizer features. If you don’t plan
to use the wireless features on your
smartphone for a while, turn off your
wireless services (see Turning Wireless
Services On/Off). You can forward calls
are on, tap the phone-off icon, and
then select Wireless Manager.
• Turn off your smartphone’s Bluetooth
®
wireless technology feature when you
do not need to make a Bluetooth
connection.
• As with any wireless phone, if you are in
an area with no wireless coverage, your
smartphone searches for a signal, which
consumes power. If you cannot move to
an area of better coverage, temporarily
turn off your phone (see Turning your
phone on and off).
• Turn down the screen brightness (see
Adjusting the brightness
• Set your screen to turn off automatically
).
after a shorter period of inactivity (see
Viewing and optimizing power settings
• Keep your battery away from direct
sunlight and other sources of heat.
Temperatures over 120 degrees
Farenheit (50 degrees Celsius) can
permanently reduce the capacity and
life span of any lithium-ion battery.
).
to a different number or let all calls be
picked up by voicemail (see Forwarding
calls). To see if your wireless services
BATTERY LIFE
36
MOVING AROUND ON YOUR SMARTPHONE
2
• If you are using Direct Push technology
(MSFP) for email, set your device to
sync every 30 minutes or more. Email
synchronization can quickly consume
battery power.
DID YOU KNOW
the point where your smartphone doesn’t turn
on, your smartphone stores your info safely
until you recharge the battery. To avoid
draining the battery, we recommend that you
charge and synchronize every day, especially if
you use your smartphone often.
?
If the battery drains to
Where to learn more
For a quick introduction
• Quick Tour: The Quick Tour highlights
many of your smartphone’s features.
It is already installed on your
smartphone, and you can open it at any
time. Press Start, select Programs,
and then select Quick Tour .
While using your smartphone
• Help: Many of the built-in applications
include on-device Help, so that you can
learn about the tasks you can perform in
that application. To access Help, go to
the application or screen you want help
with, press Start, and select Help.
• Online support from Palm: For
up-to-date downloads, troubleshooting,
and support information, check out
www.palm.com/support
.
If you need more information
• Books: Many books on Windows
®
Mobile
devices are available in local or
online book retailers (look in the
computers section), or visit
www.palm.com
• Online forums: Consult online Treo
.
700wx smartphone user discussion
groups to swap information and learn
about topics you may find nowhere
else. Visit www.palm.com/support
details.
• Your wireless provider customer
service: For questions about your
account or features available on the
network, contact your wireless provider
customer service.
CHAPTER
for
WHERE TO LEARN MORE
37
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
WHERE TO LEARN MORE
38
Using Your Phone
The phone, along with the Today screen, is your home base for
making and receiving calls.
You can creatively manage multiple calls; for example, you can
swap between calls, send text messages to ignored calls, and
create conference calls.
And you can do more than manage your phone calls. You can
send text messages, open applications, go to your favorite web
pages, see your upcoming appointments, and even find out
how many unread email messages you have.
You can make and receive calls and store
speed dial entries right from your Today
screen. Be sure you know how to turn on
your phone before reading this section (see
Turning your phone on and off
IMPORTANT Depending on where you are
on a wireless network with certain
coverage conditions, you might experience
interruptions with your phone operation
while using a Wi-Fi card (you must
purchase and install a third-party Wi-Fi card
to use this feature). Palm recommends that
you turn off the phone radio when using
any Wi-Fi card with your smartphone or
remove the Wi-Fi card when not in use to
ensure that you can always make and
receive phone calls. For EMERGENCY
calls, always remove the card from your
smartphone to ensure optimal connectivity.
).
Accessing your Today screen
Press Phone/Send .
TIP
If you press Phone/Send while a number
is highlighted, your device dials the number.
To access the Today screen when a number is
highlighted, deselect the number before
pressing Phone/Send or select Today from
the Start menu.
What are all those icons?
You can monitor the status of several items
using icons at the top of your Today screen:
You missed an incoming call.
You have a voicemail message.
CHAPTER
PHONE OVERVIEW
41
USING YOUR PHONE
3
CHAPTER
You have a new email or text
message.
An error occurred during
synchronization.
You have more than one of the
conditions listed above.
Your phone is on. The bars display
the signal strength. The stronger
the signal, the more bars appear.
If you are outside a coverage
area, no bars appear.
Your phone is off.
You are outside your wireless
provider‘s coverage area and
roaming on another wireless
service provider’s network.
A voice call is in progress.
You are in an area that supports
1xRTT data services.
You are in an area that supports
EVDO data services.
A 1xRTT data call is in progress.
You can make calls, but you
cannot receive calls; any
incoming calls go to voicemail.
When you make a call, the data
transmission is automatically
interrupted.
An EVDO data call is in progress.
You can still make or receive calls.
When you make or receive a call,
the data transmission is
automatically interrupted.
Your phone is connected to a
1xRTT data network, but you are
not actively transmitting data. You
can still make or receive calls.
Your phone is connected to an
EVDO data network, but you are
not actively transmitting data. You
can still make or receive calls.
Your Palm
®
Treo™ 700wx
smartphone is connected to a
computer or network that is
providing a data connection.
A data connection is not available
or your phone is off.
PHONE OVERVIEW
42
USING YOUR PHONE
3
ActiveSync is currently
synchronizing with the Exchange
Server.
Your smartphone’s battery is low.
Your smartphone’s battery is
charging.
Your smartphone is connected to
a power outlet and the battery is
fully charged.
Network
name
Your phone is on and you are in
your wireless provider’s coverage
area. If you are outside a
coverage area, No service or
Roaming appears instead. When
you turn off your phone, Phone
Off appears instead.
Voice privacy is preventing
over-the-air eavesdropping. The
icon appears during a call when
this option is turned on and when
voice privacy is available on your
wireless provider’s network.
The location privacy setting is set
to Location On. Your location is
available to your wireless
provider’s network and other
applications. The icon appears
with a red slash when the
Location Privacy option has
been selected. See Selecting
your privacy settings for more
information.
®
The Bluetooth
wireless
technology status indicator
appears in gray when this feature
is off, in blue when this feature is
on, and in reverse blue when your
smartphone is communicating
with another Bluetooth device.
A call is in progress and your
smartphone is connected to a
Bluetooth headset or car kit.
CHAPTER
PHONE OVERVIEW
43
USING YOUR PHONE
3
CHAPTER
KEY TERM
wireless broadband technology that is
designed for very high-speed data transfer
with average download speeds of
400-700Kbps, capable of reaching speeds up
to 2Mbps, and upload speeds up to 156Kbps.
KEY TERM
transmission technology): A wireless
technology that can provide fast data transfer
and Internet access with average download
speeds of 60-80Kbps and bursts up to
144Kbps.
DID YOU KNOW
send text messages, but you cannot use data
features such as web browsing and email.
TIP
you are roaming on partner networks.
TIP
and off, tap the Bluetooth icon to access the
Bluetooth Settings screen.
TIP
tap the battery icon. To close the battery
status window, select Hide.
EVDO (Evolution Data Optimized): A
1xRTT (Single-carrier [1x] radio
?
During a voice call you can
Data services may not be available when
To quickly turn the Bluetooth feature on
To display the remaining battery power,
Making calls
BEFORE YOU BEGIN Make sure your
phone is on (see Turning your phone on
and off) and that you’re inside a coverage
area.
Your smartphone offers several ways to
make phone calls. Try them all and you’ll
discover which methods you prefer.
Dialing with the number pad
1 Go to your Today screen (see Accessing
your Today screen).
2 Using the numbered keys on the
keyboard, enter a phone number.
3 Press Phone/Send to dial.
MAKING CALLS
44
USING YOUR PHONE
3
NOTE You do not need to press Option to
access the numbers on the keyboard.
However, when dialing short numbers,
such as 411, the number may conflict with
a contact name. If this occurs, press
Option to avoid starting a contact
lookup. You can always dial emergency call
numbers without pressing Option first.
DID YOU KNOW
not need to press Option to access the * and
# keys when responding to further dialing
instructions.
?
After you initiate a call, you do
Dialing by contact name
You can look up contacts quickly by
entering just a few letters of a contact’s
name directly from your Today screen.
Before you can dial a call by contact name,
you must create some contacts (see
Adding a contact
) or import them by
synchronizing (see Synchronizing contacts
and other info).
1 Go to your Today screen (see Accessing
your Today screen).
2 Using the keyboard, begin entering one
of the following for the contact you
want to call:
• First name (JOH for John)
• Last name (SMI for Smith)
• First initial, a space, and then last
initial (J S for John Smith)
• First name and last name
(JOH SMI for John Smith)
For example, entering SM finds both
Smilla Anderson and John Smith.
Entering SM A finds only Smilla
Anderson.
3 Select the number you want to dial.
4 Press Phone/Send to dial.
CHAPTER
MAKING CALLS
45
USING YOUR PHONE
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CHAPTER
DID YOU KNOW
you can select how you want to communicate
with that person. Press and hold Center on
the 5-way, and then select the
communication method you want to use.
TIP
other details, highlight the name and press
Center on the 5-way.
TIP
another Contacts search, press OK. To delete
letters when correcting a misspelled name,
press Backspace.
TIP
contact list (in the Contacts application) is
sorted by contact name.
?
After you look up a contact,
To see a contact’s address, company, and
To clear the Dial Lookup field and start
Until you change the View By setting, your
Dialing with a speed dial button
Before you can use a speed dial button,
you must create some speed dial entries.
See Defining speed dial buttons
.
You can make a call with your speed dial
buttons by doing any of the following:
• Highlight a speed dial button with the
5-way, and then press Center .
• Tap a speed dial button with the stylus.
• From the To d a y screen, press and hold
a Quick Key that you assigned to the
speed dial button.
To see more speed dial buttons, highlight
the picture speed dial area and press Right
or Left repeatedly, or highlight the text
speed dial area and press Up , Down , Right , or Left .
MAKING CALLS
46
USING YOUR PHONE
3
DID YOU KNOW
number for a contact with a speed dial button.
Highlight the speed dial button, press and hold
Center on the 5-way, and then select a
number from the shortcut menu.
TIP
You can customize the default speed dial
buttons. See Editing a speed dial button
?
You can dial an alternate
.
Dialing by company name
1 Press Start and select Contacts.
2 Press Menu (right action key) and
select View By > Company.
3 Press Phone/Send to go to your
Today screen.
4 Using the keyboard, begin entering the
first few letters of the company name.
5 Select the number you want to dial.
6 Press Phone/Send to dial.
Dialing from a web page or message
Your smartphone recognizes most phone
numbers that appear in web pages or in
messages (text or email).
1 Use the 5-way to highlight the phone
number you want to dial in the web
page or message.
2 Press Center to open the Phone
dialog box, and then select Ye s to dial.
CHAPTER
MAKING CALLS
47
USING YOUR PHONE
3
CHAPTER
TIP
If you can’t dial a phone number directly
from a web page or a message, then highlight
the number, press and hold Center on the
5-way, and select Copy. Open the Dial Pad,
and then press and hold Center on the 5-way
to paste. Press Phone/Send to dial.
Redialing a recently called number
• To dial the last number you called:
Go to your Today screen, and then press
and hold Phone/Send .
• To select from your most recently
dialed numbers: Go to your Today
screen, press Phone/Send ,
highlight the number or contact name
you want to call, and then press Phone/
• To select from a chronological list of
calls: Go to your Today screen, press
Phone/Send , and then select Call
Log. Highlight the number you want to
call, and then press Call (left
action key) to dial.
Send to dial. If more than one
number is associated with a contact,
highlight the contact and press Right
to access any alternate numbers for that
contact.
MAKING CALLS
48
USING YOUR PHONE
3
TIP
You can also access the Call Log and Dial
Pad from the Today screen by pressing Menu
(right action key) and selecting Call Log or
Dial Pad.
Dialing using the onscreen Dial Pad
The onscreen Dial Pad provides large
numbers that you can tap with your finger
or your stylus. The numbers also include
the corresponding letters so that you can
dial numbers that are expressed as letters.
1 Go to your Today screen.
2 Press Phone/Send , and then select
Dial Pad from the menu.
3 Tap the onscreen Dial Pad to enter the
number.
4 Press Phone/Send to dial.
DID YOU KNOW
directly into the Dial Pad. Copy a number from
another application, switch to Dial Pad, and
then press and hold Center on the 5-way to
paste the number.
?
You can paste numbers
Receiving calls
To receive calls, your phone must be on.
To answer a call, do one of the following:
• Press Phone/Send .
• Press Answer (left action key).
• If the headset is attached, press the
headset button.
To ignore a call and send it to voicemail, do
one of the following:
• Press Power/End .
• Press Menu (right action key) and
select Ignore.
• Press Menu (right action key) and
select Ignore with text message to
send the caller a text message.
CHAPTER
RECEIVING CALLS
49
USING YOUR PHONE
3
CHAPTER
To silence the ringer while your
smartphone is ringing:
• Press any key on your smartphone
except Phone/Send, Power/End,
Start, OK, Alt, or the 5-way. You can
also use the Vol um e button to turn the
ringer sound all the way down.
• To immediately silence all system
sounds including the ringer, slide the
Ringer switch to Sound Mode Off .
All sounds remain off until you slide the
Ringer switch back to Sound Mode
On .
When you silence the ringer, you can either
answer the call or let it ring through to
DID YOU KNOW
can turn off your phone and all wireless
services using Wireless Manager (see Turning
Wireless Services On/Off). But you can still
wake up the screen and use any app that
doesn't require wireless services, like your
smartphone’s calendar, music player, and
games.
TIP
See a picture of the person calling you.
Learn how to assign a caller ID picture in
Assigning a picture and ringtone ID to a
contact.
TIP
If music is playing when a call arrives, the
smartphone rings softly. You can answer the
phone as you normally would. The audio
pauses during your call.
?
When you are on a plane, you
voicemail.
RECEIVING CALLS
50
USING YOUR PHONE
3
Using voicemail
Setting up voicemail
1 Go to your Today screen.
2 To access your wireless provider’s
voicemail system, do one of the
following:
• Press and hold the number Quick Key
associated with the Voicemail speed
dial (such as 1). You can also tap the Vo ic em ai l speed dial button with your
stylus.
• If a Voicemail speed dial button is not
configured, dial the phone number for
your wireless provider’s voicemail
system, using the keyboard. See
Making calls
• You can also create a speed dial
for more information.
button for your wireless provider’s
voicemail system. See Defining speed
dial buttons for more information.
3 Follow the voice prompts to set up your
voicemail.
Voicemail notification
When you have a new voicemail message,
a notification screen appears. To hear your
message now, press Listen (left
action key). To retrieve your message later,
press Dismiss (right action key).
When you have unretrieved voicemail
messages, a Voicemail icon appears at
the top of your screen and the left action
key is labeled Voicemail.
DID YOU KNOW
appears at the top of the screen, you can tap
this icon to retrieve your voicemail.
?
When a Voicemail icon
CHAPTER
USING VOICEMAIL
51
USING YOUR PHONE
3
CHAPTER
Retrieving voicemail messages
1 Go to your Today screen.
2 To access your wireless provider’s
voicemail system, do one of the
following:
• Press and hold the number Quick Key
associated with the Voicemail speed
dial button (such as 1). You can also
tap the Voicemail speed dial button
with your stylus.
• If a Voicemail speed dial button is not
TIP
You do not need to press Option to enter
numbers,
TIP
system, try changing the Dial Pad tone
setting. See Selecting your call settings
, or # while on an active call.
*
If you have trouble accessing a voicemail
.
Clearing the Voicemail icon
After retrieving your voicemail messages,
the Voicemail icon on the top of your
screen should disappear. If it doesn’t, you
can clear the icon manually.
configured, dial the phone number for
your wireless provider’s voicemail
system, using the keyboard. See
Making calls
• You can also create a speed dial
for more information.
button for your wireless provider’s
voicemail system. See Defining speed
dial buttons for more information.
3 Enter your voicemail password using
the keyboard, or press Extra Digits
(left action key) if you defined this
option (see Creating a speed dial button
for details).
4 Select Play to listen to your
messages.
1 Press Start and select Settings.
2 On the Personal tab, select Phone .
3 Select the Services tab.
4 Select Clear Voicemail Icon, and then
press Center .
USING VOICEMAIL
52
USING YOUR PHONE
3
Managing active calls
• Switch to another application: Press
When you make or receive a call, the active
call info appears on your Today screen.
Current duration
of call
Caller’s name
and number
Mute
Speakerphone
Ending a call
Do one of the following:
• Press Power/End.
• Press the headset button (if the
During a call, you can do any of the
following:
• Put the call on hold: Press Hold
(left action key). To take the call off hold,
press Off Hold (left action key).
• Use the built-in speakerphone: Select
Speakerphone. To turn off the
speakerphone, select .
• Mute the microphone so you can’t be
heard: Select Mute . To turn the
microphone back on, select .
Returning to an active call from another
application
You can use many other applications on
your smartphone while holding a phone
conversation, including the organizer and
text messaging features. You cannot
browse the web or send and receive email
while on a voice call.
Start and select the application.
TIP
When a call lasts longer than one minute,
the screen dims. Press any key, except
Power/End, to wake up the screen.
DID YOU KNOW
messages during a call. This is a great way to
stay connected with colleagues during a long
call.
?
You can send and receive text
headset is attached and has a button on
it). Some headsets do not have a
button.
CHAPTER
MANAGING ACTIVE CALLS
53
USING YOUR PHONE
3
CHAPTER
From any application, press Phone/Send
to return to your Today screen.
3 Press and hold Center to open the
shortcut menu, and then select Save to
Contacts.
Saving phone numbers
After you complete a call, you are
prompted to add the number if it is not
already in your Contacts list.
• To create a new contact for this number,
select Create New Contact.
• To add this number to an existing
contact, select Copy and Add, and
then select a contact name.
• To decline adding the number, press
Dismiss (left action key).
• To disable the Add Contact prompt,
4 Enter the information for the entry.
5 Press OK .
TIP
You can also save contact info from other
applications, such as Messaging.
DID YOU KNOW
ID blocking, you do not see the Add Contact
prompt.
TIP
You can re-enable the Add Contact prompt
even if you chose Don’t show this again. See
Selecting your call settings
information.
?
If an incoming call uses caller
for more
select Don’t show this again.
If you don’t add a number right away, follow
these steps to add it later:
More ways to
manage calls
1 Go to the Call Log (see Redialing a
recently called number).
2 Highlight the number you want to save.
Your Treo 700wx smartphone offers many
advanced telephone features, including call
waiting, three-way calling, and call
forwarding.
MORE WAYS TO MANAGE CALLS
54
USING YOUR PHONE
3
Making a second call
You can make a second call while your first
call is still active.
1 Press Hold (left action key) to put
the first call on hold.
2 To dial a second number, use any of the
methods described in Making calls
. If
you’re dialing by contact name or with
the keyboard, you must first use the
5-way to select the Dial Lookup field.
When two calls are active, your Today
screen includes two call status sections,
each representing one of the calls.
Answering a second call (call waiting)
When you’re on a call and you receive a
second call, the call-waiting notification
appears. You can do any of the following:
• Place the current call on hold and
answer the new call:
Press Answer (left action key) or
Phone/Send .
• Send the new caller a text message:
Press Menu (right action key) and
select Ignore with text message. This
option also send the call to voicemail.
• Hang up the first call: Press
Power/End. The second call
becomes an incoming call alert that you
can choose to answer or ignore.
• Send the new call to voicemail: Press
Menu (right action key) and select
Ignore.
CHAPTER
MORE WAYS TO MANAGE CALLS
55
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3
CHAPTER
DID YOU KNOW
outgoing, you can conference the two calls,
but you cannot swap between them.
When the second call is incoming, you can
swap between the two calls, but you cannot
conference them.
When two calls are active and you press
Power/End, you hang up both calls. To return
to the first call, wait for the person on the
second call to hang up.
?
When the second call is
2 Press Conference (left action
Making a conference call
When the second call is outgoing, you can
join two calls in a conference session.
Additional charges may apply and minutes
in your account may be deducted for each
active call. Please contact your wireless
provider for more information.
1 Put the first call on hold, and then place
a second call.
key); this joins the two active calls in a
conference.
3 When you’ve finished, press End
Conference (left action key); this
ends the second call and returns you to
the first call. If you’re ready to hang up
both calls, press Power/End
instead.
Using Flash mode during an active call
Flash mode is an alternate way to manually
manage your calls while one or more calls
are active. The preferred methods are
described in Making a second call
Answering a second call (call waiting)
M
aking a conference call. Flash mode is
,
, and
often used during a conference call when
MORE WAYS TO MANAGE CALLS
56
USING YOUR PHONE
3
one of the calls has ended but the other
remains connected.
1 Press Phone/Send from the Active
Call screen.
2 Select Send Key (Flash) to enter Flash
mode.
3 Depending on the state of your active
call, pressing the Flash (left
action key) does one of the following:
• If you have two active calls, you can
swap between them if the second call
is an incoming call.
• If you have one active call, you can
dial another number. You can press
Flash (left action key) again to
set up a conference call.
• If you have two calls in conference,
press Flash (left action key) to
hang up the second call, and then dial
another number.
4 Press Power/End to exit Flash
mode and end all calls.
Forwarding calls
You can forward calls to another phone
number. Please contact your wireless
provider for the code used to turn call
forwarding on or off. In addition, check with
your wireless provider about availability and
pricing of forwarded calls; additional
charges may apply.
1 Go to your Today screen.
2 Enter the code to turn on call forwarding
(contact your wireless provider for
details), followed by the number where
you want to forward your calls. For
example:
72 415-555-1234.
*
3 Press Phone/Send to dial.
4 When you’re ready to turn off call
forwarding, enter the code to turn off
call forwarding (contact your wireless
provider for details), and then press
Phone/Send.
TIP
Contact your wireless provider to obtain
the forwarding codes for your area.
After you turn on call forwarding, call your
smartphone to confirm that call forwarding is
active.
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MORE WAYS TO MANAGE CALLS
57
USING YOUR PHONE
3
CHAPTER
Viewing minutes usage
1 Go to the Call Log (see Redialing a
recently called number).
2 Press Menu (right action key) and
select Call Timers to view voice
minutes, or Data Log to view data
minutes.
Creating a speed dial button
You can create up to 20 picture buttons and
50 text buttons.
1 Go to your Today screen.
2 Press Menu (right action key) and
select New Speed Dial.
3 (Optional) To reset the counters to zero,
select Reset.
4 Press OK .
TIP
Keep in mind that your billing statement
may vary slightly from the information you see
onscreen. Usage is charged based on your
calling plan, and calling plans vary.
Defining speed dial
buttons
3 Do one of the following:
• Select Link, select the contact you
want to link to this button, and then
select the number you want to dial
Your smartphone lets you create both
picture and text speed dial buttons, so that
you can select a button on the Today
screen to quickly dial a number.
with this button.
• Select Label and enter a name for this
button, and then select Number and
enter the phone number you want to
dial with this button.
DEFINING SPEED DIAL BUTTONS
58
USING YOUR PHONE
3
• (Optional) Enter a Quick Key. When
the Today screen is displayed, you can
press and hold the Quick Key to
instantly dial this number.
TIP
You can add a special ringtone to a contact
associated with the speed-dial button. See
Adding a contact
TIP
Quick Keys can be letters or numbers, but
you can’t use both the letter and number for
the same key. For example, the voicemail
Quick Key is usually 1. The letter equivalent for
that key is E, so you cannot assign E as a
Quick Key to another speed dial button.
.
4 If this button is linked to a contact entry
with a picture, select either Text Speed Dial or Picture Speed Dial to indicate
which type of button you want to
create. If this button is not linked to a
contact or the contact doesn’t have a
picture, the Picture Speed Dial option is
not available.
5 (Optional) Select the Advanced tab and
set any of the following options:
Extra Digits: Defines additional
numbers to dial, such as a password or
extension. In addition to numbers, you
can enter the following symbols: star
(
) and pound (#). You can enter a
*
comma (,) to insert a one-second pause.
Dial extra digits automatically: Dials
predefined extra digits immediately
after dialing the phone number. If you
do not check this box, you need to press
Extra Digits (left action key) to
dial these digits.
Show voice mail buttons: Displays the
voicemail playback controls after you
dial this speed dial number. When this
option is checked, you can enter
CHAPTER
DEFINING SPEED DIAL BUTTONS
59
USING YOUR PHONE
3
CHAPTER
numbers below each control to tailor
the controls to your voicemail system.
Plays the previous message.
Saves the current message.
Plays the current message.
Deletes the current message.
Repeats the current message.
Plays the next message.
6 Press OK .
Deleting a speed dial button
1 Go to your Today screen.
2 Highlight the speed dial button you want
to delete.
3 Press and hold Center to open the
shortcut menu, and then select Edit
Speed Dial.
4 Press Delete (right action key).
5 Select Ye s to confirm deletion.
Arranging your speed dial buttons
Editing a speed dial button
1 Go to your Today screen.
2 Highlight the speed dial button you want
to edit.
3 Press and hold Center to open the
shortcut menu, and then select Edit
Speed Dial.
4 Make the desired changes.
5 Press OK .
1 Go to your Today screen.
2 Press Menu (right action key) and
TIP
You can also edit a speed dial button by
pressing Menu and selecting Speed Dial Options, and then selecting the button you
want to edit.
select Speed Dial Options.
DEFINING SPEED DIAL BUTTONS
60
USING YOUR PHONE
3
3 Highlight the button you want to move.
4 Press Option + Up, Down ,
Right , or Left to move the button
in that direction.
Using a phone
headset
You can connect a phone headset for
hands-free operation. If you need to use
your smartphone while driving and this is
permitted in your area, we recommend
using the phone headset included with
your device, or a hands-free car kit (sold
separately).
TIP
You can use the headset that came with
your smartphone or a compatible third-party
headset.
TIP
The headset designed for Treo 180/270/
300 smartphones is not compatible with the
Palm Treo 700wx smartphone.
CHAPTER
Headset button
Microphone
Speaker
The headset button is multi-functional, and
it performs different actions based on the
situation. You can press the headset button
to perform any of the following tasks:
• Answer an incoming call
• Respond to call waiting
• Hang up all calls
• Swap between calls if the second call is
an incoming call
• Create a conference call if the second
call is an outgoing call
USING A PHONE HEADSET
61
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CHAPTER
Headset specifications
Your smartphone works with headsets that
have a 2.5mm, 3-pin connector (look for
two black bands on the plug). When in
doubt, ask the third-party headset
manufacturer if the product is compatible
with Palm Treo 700wx smartphones. If you
hear a headset buzz or poor microphone
performance, your headset may be
incompatible with your smartphone.
DID YOU KNOW
(such as music), you need to use a stereo
adapter or other accessory (sold separately).
For info on compatible audio accessories, visit
www.palm.com/treo700wx-support
?
To hear stereo through the jack
.
Using a hands-free device with Bluetooth
wireless technology
Your Treo 700wx smartphone is also
compatible with many headsets and car
kits enabled with Bluetooth wireless
technology version 1.1 or 1.2. Please note,
however, that you cannot use a Bluetooth
headset to listen to MP3 files on your
smartphone.
For a list of compatible hands-free devices
with Bluetooth wireless technology, go to
www.palm.com/treo700wx-support
.
To learn how to set up and connect to
Bluetooth devices, see:
C
onnecting to devices with Bluetooth®
wireless technology.
Here are tips for working with a Bluetooth
hands-free device:
• To transfer a call from the handset to a
Bluetooth hands-free device during a
call, press Menu (right action key)
and select Connect Bluetooth. To
transfer the call back to the headset,
press Menu (right action key) and
select Cancel Bluetooth.
• To transfer a call from a wired headset
to a Bluetooth headset or car kit that is
within range and with which you’ve
previously set up a partnership
(Bluetooth headset or car kit required,
sold separately), unplug the wired
headset and press the button on the
Bluetooth headset or car kit.
USING A PHONE HEADSET
62
USING YOUR PHONE
3
DID YOU KNOW
?
If you have both a compatible
Bluetooth headset and car kit, the one you
connected to your smartphone last becomes
the active device.
TIP
To find out how to transfer your contacts
from your smartphone to your car kit, go to
www.palm.com/treo700wx-support
.
CHAPTER
USING A PHONE HEADSET
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CHAPTER
USING A PHONE HEADSET
64
Staying Organized
Say good-bye to paper calendars and throw away those
scribbled to-do lists. Your smartphone is all you need to
organize your personal information and keep it with you
wherever you go.
You never lose your information, even if your battery is
completely drained. All your personal information is backed up
each time you synchronize, and your information is kept private
when you use your smartphone’s security features. Also, you
can easily share info with others electronically.
Adding a contact
1 Press Start and select Contacts.
2 Press New (left action key).
3 Use the 5-way navigator to move
between fields as you enter
information.
4 To add a caller ID picture that appears
when that person calls, select Picture,
and then select Camera and take a
picture, or select an existing picture
from the Thumbnails view.
5 To assign the entry to one or more
categories, select Categories and then
check the categories under which you
want this entry to appear.
6 To add a note to an entry, select the
Notes tab.
7 To assign a ringtone to the entry, select
Ring tone and select a tone.
8 After you enter all the information, press
OK .
TIP
If you have many contacts to enter, it’s
best to enter them in Microsoft Office Outlook
on your computer and then sync. See
Synchronizing contacts and other info
details.
TIP
Be sure to enter numbers and email
addresses in the correct fields. Otherwise,
Messaging can’t find this info when you
address a message and Calendar can’t find
your contacts to invite them to meetings.
for
Viewing or changing contact information
1 In the Contacts list (name view), begin
entering one of the following for the
contact you want to view or edit:
• First name
• Last name
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STAYING ORGANIZED
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CHAPTER
• First initial and last initial, separated by
a space
• Press Option , and then enter the
2 Press Menu (right action key) and
select Delete Contact.
3 Select Ye s .
phone number
2 Press Up or Down on the 5-way
to select the entry you want to open.
3 Press Menu (right action key) and
select Edit.
4 Make changes to the entry as
necessary.
5 Press OK .
Customizing Contacts
1 Go to the Contacts list.
2 Press Menu (right action key) and
select Options.
3 Set any of the following options:
Show alphabetical index: Displays the
alphabet at the top of the Contacts list.
You can use this index to find a contact.
DID YOU KNOW
company name. Press Menu and select View
By > Company. Select a company name to
see the contacts who work there.
TIP
press Menu, select Filter, and then select the
category you want to view.
TIP
Today screen. Press Menu and select
Contacts.
?
You can find a contact by
To view a particular group of contacts,
You can also open Contacts from your
Show contact names only: Lets you fit
more names on the Contacts list by
hiding everything but the contact’s
name.
Area code: Sets the default area code
for new contact entries.
4 Press OK .
Finding a contact in an online address
Deleting a contact
1 In the Contacts list, highlight the
contact you want to delete.
book
BEFORE YOU BEGIN Make sure you are
accessing an Exchange Server 2003
upgraded to Service Pack 2. Add access to
the online address book to your
68
CONTACTS
STAYING ORGANIZED
4
smartphone. See Adding an online address
book. After adding the online address book,
you must synchronize with the Exchange
Server in order for the Find Online option to
appear.
In addition to having contacts on your
device, you can also access contact
information from your organization’s online
address book or Global Address List (GAL).
For more information, see Adding an online
address book.
1 Press Start and select Contacts.
2 Press Menu (right action key),
and select Find Online.
Calendar
Displaying your calendar
1 Press Start and select Calendar.
2 Press Menu (right action key) and
select View.
3 Select one of the following views:
Agenda: Shows your daily schedule in
list format. Upcoming appointments are
bold; past appointments are dimmed.
Day: Shows your daily schedule in
day-planner format.
Week: Shows your schedule for an
entire week.
Month: Shows your schedule for a
whole month.
A morning appointment
An afternoon appointment
Both morning and evening
appointments
An all-day event
Year: Shows a calendar for a 6-month
period.
4 Use the 5-way to move to another day,
week, month, or year (based on the
current view).
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CHAPTER
Creating an appointment
1 Press Start and select Calendar.
2 Press Menu (right action key) and
select New Appointment.
TIP
If you have several appointments to enter,
it’s most efficient to enter them in Microsoft
Office Outlook on your computer and then
synchronize your smartphone with your
computer. For more information, see
Synchronizing contacts and other info
TIP
To pencil in an appointment, open the
appointment, select Status, and then select
Te n t a t i v e .
.
Creating an untimed event
An untimed event, such as a birthday,
anniversary, or vacation, does not occur at
a particular time. These events appear as
3 Enter a subject (description) and a
location.
4 Select Starts and select the starting
date and time.
5 Select Ends and select the ending date
and time.
6 Press OK .
banners at the top of your calendar; they
don’t occupy blocks of time. For example,
“Submit Final Draft” in the screenshot
shown here is an untimed event.
1 Press Start and select Calendar.
2 Press Menu (right action key) and
select New Appointment.
3 Enter a subject (description).
4 Select the starting and ending dates.
5 Select All Day, and then select Ye s .
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CALENDAR
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4
6 Press OK .
DID YOU KNOW
longer than a day.
TIP
To enter a birthday or an anniversary,
create an untimed event that repeats every
year.
?
An untimed event can last
Scheduling a repeating appointment
1 Create an appointment or an untimed
event, and then select it.
2 Press Edit (left action key).
3 Select Occurs, and then select a repeat
pattern. To create a repeat pattern,
select Edit pattern and follow the
onscreen instructions.
4 Press OK .
Adding an alarm reminder to an event
1 Create an event, and then select it.
2 Press Edit (left action key).
3 Select Reminder, and then select
Remind Me.
4 Enter the number of minutes, hours,
days, or weeks before the event you
would like to receive the alarm.
5 Press OK .
Type of
time units
Number of
time units
TIP
You can also add an alarm when you
create the event.
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CHAPTER
Sending a meeting request
BEFORE YOU BEGIN Create contact
entries with email addresses for the people
you want to invite to a meeting. You can’t
access contact entries without email
addresses from your calendar.
You can email meeting invitations to
contacts who use Microsoft
®
Outlook
or Outlook Mobile.
®
Office
1 Create an event, and then select it.
2 Press Edit (left action key).
3 Select Attendees, and then select the
name of the contact you want to invite.
To invite other attendees, select Add
and select the names.
4 Press OK .
The next time you synchronize, the
meeting request is sent to the attendees.
When attendees accept your meeting
request, the meeting is automatically
added to their schedules. When you
receive their response, your calendar is
updated as well.
DID YOU KNOW
Server 2003 with SP 2, you can use your
corporate GAL to find contact information for
an attendee. Select Attendees, press Menu,
and then select Find Online. Enter the name
of the attendee and select Find.
?
If you are using an Exchange
Marking an event as sensitive
If other people have access to your
Microsoft Office Outlook calendar on your
computer and you don’t want them to see
an appointment, you can mark that
appointment as private to hide it from other
Microsoft Office Outlook users.
1 Create an event, and then select it.
2 Press Edit (left action key).
3 Select Sensitivity, and then select one
of the following:
Private: Displays the event on your
smartphone and on your computer.
Meeting attendees or recipients see
“Please treat this as Private” near the
top of an open appointment. If you sync
with an Exchange Server, other users
who can access your folders can’t see
your private events; they see private
events as unavailable time slots.
72
CALENDAR
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4
Personal: Displays the event on your
smartphone and on your computer.
Meeting attendees or recipients see
“Please treat this as Personal” near the
top of an open appointment.
Confidential: Displays the event on
your smartphone and on your computer.
Meeting attendees or recipients see
“Please treat this as Confidential” near
the top of an open appointment.
4 Press OK .
TIP
If you don’t see an option on the screen,
press Down on the 5-way to scroll. For
example, when editing an event, you don’t
see the Sensitivity option until you scroll
toward the bottom of the entry.
Organizing your schedule
Use categories to view various types of
events.
1 Create an event, and then select it.
2 Press Edit (left action key).
3 Select Category, and then check the
categories that apply to this event.
To add a new category, press New
(left action key), enter the
category name, and then press OK .
4 Press OK two more times.
5 After you assign events to categories,
press Menu (right action key) and
select Filter.
6 Select the type of events you want to
view.
Deleting an event
1 Highlight the event you want to delete.
2 Press Menu (right action key) and
select Delete Appointment.
3 Select Ye s .
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CHAPTER
Customizing Calendar
1 Press Menu (right action key) and
3 Select the Appointments tab and set
any of the following options:
select Options.
TIP
2 On the General tab, set any of the
Not all icons appear in all Calendar views.
following options:
1st day of week: Sets Sunday or
Monday as the first day of the week for
all Calendar views.
Week view: Sets whether five, six, or
seven days appear in Week View.
Show half hour slots: Sets whether
time slots appear in one-hour or
half-hour increments in Day View and
Week View.
Show week numbers: Sets whether
week numbers (1–52) appear in Week
Set reminders for new items: Sets
whether a reminder is automatically added
to new events and how long before the
event the reminder appears. You can
override this setting for individual events.
Show icons: Sets which icons appear
next to events.
The event has a reminder.
The event repeats in a specified
pattern.
The event has a note attached.
View.
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STAYING ORGANIZED
4
A location has been assigned to
the event.
The event is a meeting.
The event is marked private.
Send meeting requests via: Sets the
Messaging method used to send
meeting requests.
4 Press OK .
Tasks
You can use Tasks to remind you of tasks
you need to complete and to keep a record
of completed tasks.
Adding a task
1 Press Start and select Programs.
2 Select Ta s k s .
3 Press New (left action key).
4 Enter a description of the task in the
Subject field.
5 Set any of the following:
Priority: Sets the priority level for this
task. Later you can arrange your tasks
based on the importance of each task.
Status: Indicates whether the task has
been completed.
Starts: Specifies when the task begins.
Due: Sets the due date for the task.
Occurs: Indicates whether the task
repeats at regular intervals and how
often it repeats.
Reminder: Sets an alarm for this task
and indicates when you want to be
reminded.
Categories: Assigns the task to one or
more categories.
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CHAPTER
Sensitivity: Marks this task as Normal,
Personal, Private, or Confidential.
Notes: Lets you enter additional text for
the task.
6 Press OK .
DID YOU KNOW
the Air (OTA) synchronization, install the
software from your Getting Started CD. OTA
features also require an Exchange Server
2003 upgrade to Service Pack 2. The option to
synchronize tasks wirelessly in the ActiveSync
application appears only if you have the
appropriate server.
TIP
Tasks entry bar at the top of the screen.
?
If you want to use Tasks Over
You can also add a task by selecting the
1 Select the task you want to check off.
2 Press Edit (left action key).
3 Select Status and select Completed.
4 Press OK .
TIP
You can also mark a task complete by
tapping the box next to the task on the Tasks
list.
DID YOU KNOW
?
Overdue tasks appear in red.
Organizing your tasks
1 In the Ta s k s list, press Menu
(right action key) and select Filter.
2 Select which tasks you want to view:
All Tasks, Recently Viewed,
No Categories, Active Tasks,
Checking off a task
Completed Tasks, or a specific category such as Business or Personal.
3 Press Menu (right action key) and
select Sort By.
4 Select the sort method: Status,
Priority, Subject, Start Date, or
Due Date.
TASKS
76
STAYING ORGANIZED
4
Deleting a task
1 Highlight the task you want to delete.
2 Press Menu (right action key) and
select Delete Task.
3 Select Ye s .
Customizing Tasks
1 Go to the Ta s k s list.
2 Press Menu (right action key) and
select Options.
3 Set any of the following options:
Set reminders for new items:
Automatically adds a reminder to new
tasks. The default reminder is set to
8:00 on the morning the task is due. You
can override this setting for individual
tasks.
Show start and due dates: Displays
task start and due dates in the Tasks
list.
Show Tasks entry bar: Displays the
Tasks entry bar at the top of the Tasks
list.
4 Press OK .
Notes
Notes are a great way to capture thoughts,
questions, and meeting notes on your Palm
Treo 700wx smartphone.
Creating a note
BEFORE YOU BEGIN Install the software
from your Getting Started CD that came
with your smartphone.
1 Press Start and select Programs.
2 Select Notes .
3 Press New (left action key).
4 Do one of the following:
• Type the text with the keyboard.
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77
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CHAPTER
• Write the text with the stylus.
• Draw a sketch with the stylus,
crossing at least three ruled lines.
5 Press OK .
5 Select to begin recording.
6 Speak into your smartphone’s
microphone or hold it close to another
sound source.
7 When you have finished recording,
Recording a voice note
You can create a new voice note or add a
recording to an existing note.
1 Press Start and select Programs.
select to stop recording. A
Recording icon appears in the note or
Notes list, depending on where you
recorded the note.
8 Press OK .
DID YOU KNOW
notes within a single note.
TIP
To play a recording, select the voice note
in the Notes list or open the note containing
the recording and select the Recording icon.
?
You can add several voice
Creating a note from a template
1 Go to the Notes list.
2 Select Notes .
3 To add a recording to a note, open the
note you want to add the recording to.
To create a new voice note, skip this
step.
4 Press Menu (right action key) and
select View Recording Toolbar.
2 Select the Show list in the upper-left,
and then select Te m p l a t e s .
3 Open the template you want to use.
4 Enter the information.
5 Press OK .
6 Rename the note and move it to the
appropriate folder. See Organizing your
notes for details.
NOTES
78
STAYING ORGANIZED
4
TIP
To create a new template, highlight the
note you want to save as a template. Press
Menu and select Rename/Move. Select
Name, and then enter a name for the
template. Select the Show list, and then
select Templates. Press OK.
Organizing your notes
You can rename your notes, move notes to
another folder, and move notes between
your smartphone and an expansion
(storage) card.
1 Go to the Notes list and highlight a note
you want to move.
2 Press Menu (right action key) and
select Rename/Move.
3 Select Name, and then enter a new
name for the note.
4 Select Folder, and then select the folder
in which you want to store the note.
5 Select Location, and then select Main
memory or Storage Card.
6 Press OK .
7 Select the Show list in the upper-left,
and then select the folder you want to
view.
8 Select the Sort By list in the upper-right,
and then select whether you want to
sort your notes by Name, Date, Size, or
Ty p e .
TIP
To create a new folder, go to the Notes
list, select the Show list in the upper-left, and
then select Add/Delete. Select New, enter a
name for the folder, and then press OK.
Deleting a note
1 Go to the Notes list and highlight the
note you want to delete.
2 Press Menu (right action key) and
select Delete.
3 Select Ye s .
Customizing Notes
1 Go to the Notes list.
2 Press Menu (right action key) and
select Options.
3 Set any of the following options:
Default mode: Sets the default entry
mode to Writing or Typing.
Default template: Sets the default
template for new notes.
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CHAPTER
Save to: Sets the default location
where new notes are stored.
Record button action: Sets whether
the Side button opens the Notes
application or stays in the current
application.
4 Press OK .
Performing calculations
1 Press Start and select Programs.
2 Select Calculator .
3 Use the keyboard or tap the screen to
enter numbers and perform
calculations, including the following:
Clears the last digit in a multi-digit
entry.
Calculator
Clears the current calculation or
the displayed number.
Calculates the reciprocal of a
You can use Calculator for basic arithmetic
calculations, such as addition, subtraction,
multiplication, and division.
number.
Calculates percentage.
Calculates the square root of a
number.
Switches a number between
negative and positive.
Using the Calculator memory
• To store a number, select the box to the
left of the entry box. An M appears in
the box.
80
CALCULATOR
STAYING ORGANIZED
4
• To add the displayed number to the
number stored in memory, select.
• To display the number stored in
memory, select .
• To clear the memory, select .
DID YOU KNOW
?
When you store a number in
memory, it replaces the number that was
previously stored.
TIP
To copy a number, press Edit and select
Copy. You can paste the copied number into
another application by pressing Edit and
selecting Paste.
TIP
For more advanced calculations, use Excel
Mobile. See Excel Mobile
for details.
CHAPTER
CALCULATOR
81
STAYING ORGANIZED
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CHAPTER
82
CALCULATOR
Using Email and Other
Wireless Services
Now your smartphone brings you a new level of convenience. Use email or text
messaging to communicate with friends, family, and colleagues anywhere you
can access your network operator’s data network. You can send and receive
email attachments such as photos or Microsoft Word or Excel files, and send a
quick text message from anywhere on the data network.
You use the web for so many things. Now, with the built-in web browser, you
can take the web with you almost anywhere you go.
Your device’s built-in Bluetooth® wireless technology helps you easily set up
wireless connections to a number of devices, so you can enjoy the
convenience of cable-free connectivity. You can also use your device to
connect your computer to the Internet and to share contacts or your favorite
photos with other people.
Benefits
•
Receive and send files of almost
any type
•
Use text messaging to chat with
friends
•
Carry the web with you
•
Store web pages for offline viewing
•
Connect to Bluetooth headsets and
car kits
•
Connect your computer to the
Internet through your smartphone
Using your smartphone as a wireless modem. . . . . . . . . . . . . . . . . 115
®
wireless technology. . . . . . 108
USING EMAIL AND OTHER WIRELESS SERVICES
5
Sending and
receiving messages
and email
BEFORE YOU BEGIN Do the following:
• Make sure your phone is on before you
send or receive messages.
• For delivery of Outlook email using
Direct Push Technology, install the
software from your Getting Started CD.
This feature also requires an Exchange
Server 2003 upgrade to Service Pack 2.
You can use the Messaging application to
exchange email or brief text messages
(SMS) with other wireless devices and
email addresses that support these forms
of messaging. You can also exchange
instant messages (IM) with Pocket MSN.
Before you use your Palm
to send or receive messages, consult your
wireless provider for pricing and availability
of email, text, and data services.
®
Treo™ 700wx
Creating and sending a text message
Each text message can hold up to 160
characters. To save time, you can select
from predefined My Text phrases, such as
“Call me” or “On my way.” You can add
your own My Text phrases, and if you
prefer, you can enter the full message text
too.
1 Go to your Today screen.
2 Press Messaging (left action
key).
3 Press Left until you see Te x t
Messages in the title bar.
4 Press New (left action key).
5 Do one of the following to address the
message:
• If the recipient’s name and number
are in your Contacts list, type the first
few letters of the first or last name or
simply enter the first initial, followed
by a space, and then the last initial to
find a name.
• If the recipient’s name is in an online
address book, press Center ,
enter the name, press Menu
(right action key), and then select Find
Online. Select the name, and then
CHAPTER
SENDING AND RECEIVING MESSAGES AND EMAIL
85
USING EMAIL AND OTHER WIRELESS SERVICES
5
CHAPTER
select to use either the phone
number or email address. For more
information, see See Adding an online
address book. and Using an online
address book.
• If the recipient’s name and number
are not in your Contacts list, enter the
full number or email address.
Options. Enter a callback number and
then press OK.
9 Press Send (left action key).
DID YOU KNOW
messages even while you are on a phone call.
This is easiest when using a hands-free
headset or the speakerphone.
TIP
Some symbols can’t be used in text
messages. Invalid characters are automatically
replaced by the Messaging application.
TIP
To address a message to multiple
recipients, separate the addresses with a
semicolon (;). If you address a single text
message to three people, you are billed for
three messages.
?
You can send and receive text
Setting up an email account
You can use your smartphone to access
6 Enter your message, or press
Menu (right action key), select
My Text, and then select a predefined
phrase you want to insert.
7 (Optional) Press Menu(right
action key) and select Spell Check.
8 (Optional) Press Menu(right
action key) and select Message
several types of email accounts. Before
you enter settings for your email accounts
on your smartphone, you must determine
which types of accounts you want to
access, because the steps vary for each of
the following account types:
• ActiveSync Exchange Server 2003:
Enables you to wirelessly synchronize
your email and other information
SENDING AND RECEIVING MESSAGES AND EMAIL
86
USING EMAIL AND OTHER WIRELESS SERVICES
5
directly with the information stored on a
Microsoft Exchange Server 2003.
When the Exchange Server 2003 is
upgraded to Service Pack 2, new
features are available that allow you to
access online address books and use
Direct Push Technology. These features
include Global Address List (GAL), Tasks
Over The Air (OTA), and IP-based push
updating of Outlook information.
Direct Push Technology is the two-way
wireless delivery method used between
Microsoft Exchange Server 2003 with
Service Pack 2 (SP2) servers and a
smartphone with Windows Mobile
®
with Messaging and Security Feature
Pack (MSFP) for Outlook information
(Email, Calendar, Contacts, and Tasks).
Direct Push Technology uses an Internet
Protocol (IP)-based methodology rather
than SMS-based methodology, resulting
in lower network overhead, lower costs,
and more efficient communications.
• IMAP or POP3: Enables you to send
and receive email messages with a
corporate email account or an account
that you have with an Internet service
provider (ISP).
• Hotmail: Enables you to send and
receive email messages with an MSN
Hotmail account. See U
MSN for information on setting up an
MSN Hotmail account.
5.2
DID YOU KNOW
area or if your phone is off, your outgoing
messages go into the Outbox. When you
return to a coverage area, your pending
messages are sent automatically and
transferred to the Sent folder.
If your email account requires a VPN
connection to establish a secure connection,
VPN servers may require that you install
specific VPN software (sold separately) on
your smartphone before you can access
your email. See Connecting to a VPN
info.
DID YOU KNOW
messages in various formats, including HTML,
RTF, and plain text.
TIP
Your computer must be connected to the
Internet when you sync your email.
?
If you are outside a coverage
?
You can receive email
CHAPTER
sing Pocket
for more
SENDING AND RECEIVING MESSAGES AND EMAIL
87
USING EMAIL AND OTHER WIRELESS SERVICES
5
CHAPTER
Setting up an Exchange Server email
account
BEFORE YOU BEGIN Do the following:
• Install the software from the Getting
3 Press Menu (right action key) and
select Add Server Source.
4 Enter the Server address, and then
press Next (right action key).
Started CD.
• For delivery of Outlook email using
Direct Push Technology, make sure that
your Exchange Server 2003 is upgraded
to Service Pack 2.
You can use your smartphone to sync
directly with Exchange Server using
Exchange ActiveSync. You may have
already set up your Exchange Server email
settings when you installed the
ActiveSync
not enter settings for an Exchange Server
email account, work with your system
administrator to gather the following info,
and then follow the steps in this section to
enter account settings now.
• Mail server address and domain name
• Your username and password
®
desktop software. If you did
TIP
If you have already entered settings for an
Exchange Server account, Add Server Source
does not appear on the menu; Configure
Server appears on the menu instead.
TIP
The Exchange Server settings are casesensitive. Be sure to enter uppercase and
lowercase letters properly.
1 Press Start and select Programs.
2 Select ActiveSync .
SENDING AND RECEIVING MESSAGES AND EMAIL
88
USING EMAIL AND OTHER WIRELESS SERVICES
5
5 Enter your username, password, and
domain. The password is
case-sensitive. Your password can use
numbers and text. Check whether your
Caps Lock and Option Lock are active,
because that can affect the password
you are entering. See Entering
lowercase and uppercase letters and
Entering numbers, punctuation, and
symbols.
6 If you want to enter your password each
time you access this account, do not
check the Save password box. If you
want your password entered
automatically, check this box.
7 (Optional) Select Advanced to set the
rules for fixing sync conflicts.
8 Press Next (right action key) and
check the boxes for the types of
information you want to synchronize
with Exchange Server.
TIP
Ask your system administrator if it is OK to
store your corporate email password on your
smartphone. For increased security, you may
need to enter your password each time you
access your email.
9 (Optional) Highlight one of the items
and select Settings to change the
synchronization settings for that type
of information.
10 Press Finish (right action key).
CHAPTER
SENDING AND RECEIVING MESSAGES AND EMAIL
89
USING EMAIL AND OTHER WIRELESS SERVICES
5
CHAPTER
11 Synchronize with your Exchange Server
and set your sync schedule. Setting a
sync schedule with an Exchange Server
NOTE Settings are not available for all
items. If you want to automatically
download more than the email message
header, select E-mail in step 9 and
increase the KB setting. If you don’t
increase this setting, you can manually
download the rest of the message at your
convenience.
4 Set your schedule for peak and off-peak
times. To conserve power it is
Setting a sync schedule with an Exchange
Server
BEFORE YOU BEGIN Enter settings for an
Exchange Server email account. S
etting up
an Exchange Server email account
recommended that you change your
settings to synchronize every 30 or 60
minutes instead of as items arrive.
5 Set your roaming preference. If roaming
charges are not a concern, select Use
above settings when roaming.
Follow these steps to set your sync
schedule:
1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Menu (right action key) and
select Schedule.
6 Press OK .
Setting up an IMAP or POP email account
BEFORE YOU BEGIN Work with your
system administrator to gather the
following info:
• Account type (POP3 or IMAP)
• Mail server name for receiving mail
• Mail server name for sending mail
SENDING AND RECEIVING MESSAGES AND EMAIL
90
USING EMAIL AND OTHER WIRELESS SERVICES
5
• Your username and password
• Any special security requirements
If you have problems configuring your
account, go to www.palm.com/emailsetup
for more information.
You can send and receive email messages
with an email account that you have with
an Internet service provider (ISP), an email
account that you access using a VPN
server connection (such as a work
account), or any other IMAP (Internet
Message Access Protocol) or POP email
account.
1 Go to your Today screen.
2 Press Messaging (left action
key).
3 Press Menu (right action key) and
select To o l s > New Account.
4 Enter the email address that you want
to set up, and then press Next
(right action key).
5 Wait until the Status box displays
Completed, and then press Next
(right action key).
6 Enter your name, username, and
password.
CHAPTER
SENDING AND RECEIVING MESSAGES AND EMAIL
91
USING EMAIL AND OTHER WIRELESS SERVICES
5
CHAPTER
7 If you want to enter your password each
time you access this account, do not
check the Save password box. If you
want your password entered
automatically, check this box.
8 Press Next (right action key).
11 Enter the name of the Incoming mail
and Outgoing mail servers. Do not enter
anything in Domain. It is not needed for
POP3 or IMAP accounts.
12 (Optional) Select Options to select
download settings for this account.
9 Select the Account type list, and then
13 Press Finish (right action key).
select POP3 or IMAP.
TIP
10 Enter a name for this account, and then
press Next (right action key). For
example, if this is your work email
account, enter “Work” or your
company’s name.
To delete an email account, press Menu
and select Tools > Options. Highlight the
account you want to delete. Press and hold
Center on the 5-way, and then select Delete.
DID YOU KNOW
email account. Press Menu, select Tools, and
then select New Account. Enter the account
information in the E-Mail Setup wizard.
?
You can set up more than one
SENDING AND RECEIVING MESSAGES AND EMAIL
92
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