Palm 700w User Manual

Using Your Palm® Treo™ 700w Smartphone
Intellectual Property Notices
© 2005-2006 Palm, Inc. Palm, Treo, the Palm and Treo logos, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft, ActiveSync, Excel, Outlook, PowerPoint, MSN, Windows Mobile, Windows Media and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
This product is protected by one or more of the following United States patents: 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397;
6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044 ;6,590,588; 6,539,476; 6,532,148 ;6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304. MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson.
http://www.iis.fraunhofer.de/amm/
MultiMediaCard trademark. All rights reserved.
. Palm, Inc. is an authorized licensee of the
PN: 406-10383-00
v. 2.0
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
End user notice
Microsoft® Voice Command Version 1.5 for Windows Mobile™
IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while
using Device Software.
Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non­verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.
Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.
General Operation
Voice Command Control: Many of the functions of the Device Software can be accomplished
using only voice commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel.
Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.
Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.
Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment.
Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.

Table of Contents

Welcome................................................................................................... 1
What’s in the box?.......................................................................................................2
What you need to use your smartphone...................................................................3
Chapter 1: Setting up your smartphone and computer...................... 5
Palm® Treo™ 700w smartphone overview.................................................................5
Installing the battery...................................................................................................8
Charging the battery...................................................................................................9
Turning your smartphone on/off .............................................................................11
Making your first call ................................................................................................12
Setting up your computer ........................................................................................15
Chapter 2: Moving around on your smartphone ............................... 19
Moving around the screen .......................................................................................19
Using the keyboard...................................................................................................26
Opening and closing applications ...........................................................................30
Using your Today screen..........................................................................................31
Synchronizing contacts and other info....................................................................32
Battery life..................................................................................................................34
Where to learn more.................................................................................................35
v
Chapter 3: Using Your Phone............................................................... 37
Phone overview.........................................................................................................37
Making calls...............................................................................................................41
Receiving calls...........................................................................................................46
Using voicemail.........................................................................................................47
Managing active calls ...............................................................................................48
More ways to manage calls......................................................................................50
Defining speed dial buttons .....................................................................................54
Using a phone headset.............................................................................................58
Chapter 4: Staying Organized.............................................................. 61
Contacts .....................................................................................................................61
Calendar.....................................................................................................................63
Tasks .........................................................................................................................71
Notes ..........................................................................................................................74
Calculator...................................................................................................................77
Chapter 5: Using Email and Other Wireless Services........................ 79
Sending and receiving messages and email..........................................................79
Using Pocket MSN ..................................................................................................103
Browsing the web ...................................................................................................104
Connecting to devices with Bluetooth
Beaming information with IR.................................................................................114
®
wireless technology..............................110
vi
Chapter 6: Playing Media Files ...........................................................117
Pictures & Videos ....................................................................................................117
Windows Media Player Mobile..............................................................................127
Chapter 7: Staying Productive........................................................... 133
Word Mobile............................................................................................................133
PowerPoint Mobile..................................................................................................140
Excel Mobile ............................................................................................................142
Chapter 8: Managing Files and Applications ................................... 155
Using Find................................................................................................................155
Installing applications.............................................................................................157
Removing applications ..........................................................................................160
Setting synchronization options............................................................................161
Sharing info.............................................................................................................165
Using expansion cards ...........................................................................................166
Chapter 9: Customizing Your Smartphone....................................... 173
Today screen settings.............................................................................................173
Phone settings.........................................................................................................175
System sound settings ..........................................................................................180
Display and appearance settings...........................................................................183
Application settings ................................................................................................185
Locking your smartphone and info........................................................................189
Using Auto-Keyguard and touchscreen lockout...................................................190
vii
System settings.......................................................................................................194
Connection settings ................................................................................................201
Chapter 10: Troubleshooting ..............................................................211
Transferring info from another device..................................................................211
Trouble installing the desktop software?..............................................................212
Resetting your smartphone....................................................................................213
Performance ............................................................................................................217
Screen .....................................................................................................................218
Network connection................................................................................................219
Synchronization (ActiveSync
Email ........................................................................................................................230
Web ..........................................................................................................................234
Camera.....................................................................................................................235
Third-party applications..........................................................................................236
Making room on your smartphone........................................................................238
Voice quality............................................................................................................239
®
software)...............................................................224
Glossary................................................................................................ 241
Regulatory Information ....................................................................... 245
FCC ...........................................................................................................................247
Specifications....................................................................................... 253
Index ..................................................................................................... 257
viii

Welcome

Welcome
Congratulations on the purchase of your Palm® Treo™ 700w smartphone. In one compact and indispensable device, you now have all of the following:
An advanced mobile smartphone
A Windows Mobile organizer with portable expansion capability (MultiMediaCard/SD/SDIO)
High-speed web browsing with NationalAccess and BroadbandAccess support
A 1.3-megapixel digital camera (camera smartphone only)
Mobile email
Text and multimedia messaging
A media player
Microsoft Office Mobile suite
Tip
LOOK HERE: Don’t miss the helpful tips and cross-references given in this column.
Did You Know?
The Verizon Wireless business-to-business sales department offers a Treo 700w smartphone without a camera. If you purchased your smartphone from this department, check the packaging to see if your smartphone includes a camera.
This guide helps you set up your Treo 700w smartphone and quickly learn to use it.
[ * ] NOTE Phone and text messaging service require a service contract
with Verizon Wireless. Web, email, and messaging services require a service contract and high-speed data service from Verizon Wireless. Data speeds vary based on network availability and capacity.
Using Your Treo 700w Smartphone 1
Welcome

What’s in the box?

You should have received all of the following items in the Treo 700w smartphone box:

Hardware

Treo 700w smartphone
Rechargeable battery
•AC charger
USB sync cable
Headset

Documentation and software

Read This First setup poster
Treo 700w Smartphone for Verizon Quick Reference Guide
Using Your Palm Treo 700w Smartphone (this guide)
Getting Started CD that includes the following:
•Microsoft
• ActiveSync
• Additional software for your smartphone
Welco me CD that includes the Palm Treo 700w Smartphone
Interactive User Guide
Palm warranty
®
Office Outlook® 2002
®
desktop synchronization software
2 Using Your Treo 700w Smartphone

What you need to use your smartphone

As you work through the instructions in this guide, you need all the items that came in the Treo 700w smartphone box (see “What’s in the box?” on page 2) as well as the following:
An activated mobile account with data services
A location with wireless coverage for your smartphone
An electrical outlet
The computer you want to synchronize your personal information with
[ * ] NOTE To use email, web browsing, or multimedia messaging, your
Verizon Wireless service plan must include data services.
Welcome
Using Your Treo 700w Smartphone 3
Welcome
4 Using Your Treo 700w Smartphone
Setting up your smartphone
CHAPTER 1
and computer

Palm® Treo™ 700w smartphone overview

Top view

Antenna
Infrared (IR) port
Expansion card slot
Ringer switch
Stylus
Did You Know?
The ringer switch silences all sounds, including music, when you need quiet. There is no need to navigate menus.
5
CHAPTER 1 Setting up your smartphone and computer
Tip
Be careful not to scratch or crush your smartphone screen. Do not store it in a place where other items might damage it. Visit
www.palm.com/ mytreo700wVerizon
to find a variety of useful accessories, including carrying cases that protect the screen.

Front view

Indicator light (phone and charge indicator)
Volume
Side button
Left action key
Phone/Send button
Earpiece
Start button
5-way navigator
Right action key
OK button
Power/End button
Center/Select button
Headset jack
Microphone
Multi­connector
6 Using Your Treo 700w Smartphone

Back view

Palm® Treo™ 700w smartphone overview CHAPTER 1
Self-portrait mirror
Camera lens (camera smartphone only)
Speaker
Battery door release
[ ! ] IMPORTANT The Treo 700w smartphone speaker includes a large
magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized.
Using Your Treo 700w Smartphone 7
CHAPTER 1 Setting up your smartphone and computer
Tip
If your smartphone does not turn on after inserting the battery, you need to connect it to the AC charger to charge it. If it still doesn’t start, do a soft reset. See “Performing a soft reset” on page 213.
Tip
You can buy an extra battery as a spare for long airplane trips or periods of heavy data use. Be sure to use batteries from Palm only.

Installing the battery

1. Use one hand to press the battery door release and use the other hand to slide the battery door downward to remove it from your smartphone.
2. Align the battery contacts with the phone contacts inside the battery compartment.
3. Insert the battery into the compartment at a 45-degree angle and then press it into place.
4. Slide the battery door onto the back of the smartphone until it clicks into place. Your smartphone screen turns on and the Treo screen appears. Wait for the progress bar on the Treo screen to fill and the Windows Mobile screen to appear.
5. Follow the onscreen instructions to finish the installation.
Battery
Battery door release
Reset button
contacts
Phone contacts
8 Using Your Treo 700w Smartphone
Charging the battery CHAPTER 1

Charging the battery

Before using your Palm Treo 700w smartphone, you need to charge the battery. See “Battery life” on page 34 for tips on maximizing the life of your smartphone’s battery.
[ ! ] IMPORTANT Charge the battery for 3.5 hours, or until the indicator
light is solid green.
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. With the arrow on the connector facing up (toward your smartphone screen), connect the charger cable to the bottom of your smartphone.
Indicator light
Did You Know?
If your battery ever becomes fully drained, your info is stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source.
Did You Know?
You can charge your smartphone using your USB cable. The USB cable must be directly connected to your computer or to an externally powered (not bus­powered) USB hub.
Using Your Treo 700w Smartphone 9
CHAPTER 1 Setting up your smartphone and computer
Did You Know?
Battery consumption varies based on personal usage. Consumption factors include signal strength, speakerphone usage, and the type of calls you make (data or voice).
Tip
If the indicator light does not turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.
Did You Know?
Tapping the Battery icon opens a window showing a percentage level of charge left in the battery.
3. Check the indicator light to confirm your smartphone is charging.
• Solid red indicates your smartphone is charging.
• Solid green indicates that your smartphone is fully charged.
When your smartphone is on (see “Turning your phone on and off” on page 11), the onscreen battery icon displays the charging status:
A solid lightning bolt indicates that the battery is connected to a wall outlet and is charging.
A shaded lightning bolt indicates that the battery is connected to a wall outlet and is fully charged.
A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power.
An exclamation point (
!) indicates that the battery needs to be
charged immediately.
Battery icon
10 Using Your Treo 700w Smartphone
Turning your smartphone on/off CHAPTER 1

Turning your smartphone on/off

The phone and the screen of your Palm Treo 700w smartphone can be turned off and on separately. This means you can wake up the screen to use just the organizer features of your device, without turning on the phone. Also, when the screen is turned off the phone can be on and ready for you to receive and make calls.

Turning your phone on and off

When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. When your smartphone locates a signal, Verizon Wireless and the signal­strength icon appear at the top of the screen, indicating you can use the phone and Internet features (if supported by the local network).
2. Press and hold Power/End again to turn off your phone. When your phone is off, the phone-off icon appears at the top of the screen and your smartphone is not connected to any mobile network. You can still use the organizer and other features.

Waking up the screen and turning it off

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone, for example, when you’re on a plane and want to look at your calendar. You can also turn off your smartphone’s screen without turning off your smartphone’s wireless features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
Did You Know?
The indicator light flashes green when your phone is on and you’re inside a coverage area. If you’re outside a coverage area, the indicator light flashes amber and no bars appear in the signal­strength icon.
Tip
If Sound Mode is on you hear a series of tones when you turn your phone on and off. For more info on Sound Mode see “Setting the ringer switch” on page 180.
Tip
You can set how long the screen stays on. Press Start, select Settings, select the System tab, and then select Power. Select the Advanced tab, and then increase the On battery power setting.
Using Your Treo 700w Smartphone 11
CHAPTER 1 Setting up your smartphone and computer
Tip
The Dial Lookup list might appear while you are dialing a number. Continue entering numbers to place the call. For more info on the Dial Lookup list, see “Dialing by contact name” on page 41.

Making your first call

We recommend that you charge your Palm Treo 700w smartphone for a full 3.5 hours (or until the indicator light is solid green) before using it for the first time.
1. Turn on your phone (see “Turning your phone on and off” on page
11).
2. If you do not see your Today screen, press Phone/Send .
3. If you have not activated your phone, follow these steps to do so:
• Use the number pad on the keyboard
to enter on the ZRRC letter keys).
• Press Phone/Send to dial.
• Follow the voice prompts to activate
your phone. A service provisioning message appears.
• Wait a few minutes until you see the Programming Successful!
message, and then press Dismiss (left action key).
228 (these numbers appear
*
12 Using Your Treo 700w Smartphone
4. Use the number pad on the keyboard to enter the number you want to call.
5. Press Phone/Send to dial.
6. When your call is complete, press Power/ End to end the call.

Adjusting call volume

While a call is in progress, press the Volume button on the side of your smartphone to adjust call volume.
Volume button
Making your first call CHAPTER 1
Using Your Treo 700w Smartphone 13
CHAPTER 1 Setting up your smartphone and computer
Tip
If your phone number doesn’t appear on the Phone Settings screen, press OK, and then turn your phone off and back on again. Repeat steps 1–6. If your phone number still doesn’t appear, your phone has not been activated. Turn your phone off, wait a few hours, and then turn on your phone and repeat these steps. If your phone number still does not appear, please contact Verizon Wireless for assistance.

What’s my number?

1. Make sure your phone is on (see “Turning your phone on and off” on page 11).
2. If you do not see your Today screen, press Phone/Send .
3. Press Menu (right action key).
4. Select Preferences > Phone Settings.
5. On the Phone tab, look for your phone number below the title bar.
6. Press OK .
Look here for your phone number
14 Using Your Treo 700w Smartphone
Setting up your computer CHAPTER 1

Setting up your computer

You can enter or change information on your smartphone or in Microsoft Office Outlook on your computer, and then synchronize to automatically update the info in both places—no need to enter the info twice. We strongly recommend that you synchronize your smartphone and your computer frequently to keep your information up-to-date (and backed up) in both locations.
Before you can synchronize, you need to install the desktop synchronization software and connect the sync cable on your computer. Even if you already installed a previous version of the ActiveSync software, you must install the software that came with your smartphone on the Getting Started CD.

System requirements

Your computer should meet the following minimum system requirements:
Windows 2000 or XP (later versions may also be supported)
32MB of available memory (RAM)
170MB of free hard disk space
•CD drive
Available USB port
USB sync cable (included with your Palm Treo 700w smartphone)
®
Tip
You can also synchronize your smartphone with a Microsoft Exchange Server using Microsoft Office Outlook. See “Setting up an Exchange Server email account” on page 88.
Tip
If you want to synchronize with a personal information manager (PIM) other than Microsoft Office Outlook, you must install a third-party solution. Contact the PIM’s author or vendor to learn if software is available for your Treo 700w smartphone.
Using Your Treo 700w Smartphone 15
CHAPTER 1 Setting up your smartphone and computer
[!]
Before You Begin
Check the following:
• You must have Windows Media Player 10 or later installed on your computer.
• If you are installing on a computer at work, make sure your company allows you to install new software. Contact your company’s IT department for help.
Tip
Need additional help installing the desktop software? See “Trouble installing the desktop software?” on page 212.

Installing the desktop synchronization software

1. Close any applications that are currently running on your computer, including those running in the background. Your computer needs to have all its resources available to install the software.
2. Insert the Getting Started CD into the CD drive on your computer.
3. Follow the onscreen instructions during the installation. The Install program prompts you to synchronize for the first time. See “Synchronizing contacts and other info” on page 32 for more info on synchronization.

Connecting your smartphone to your computer

[ * ] NOTE If you’re transferring from a previous Windows Mobile
device or from a Palm OS move content, such as pictures, music, and files, to your smartphone by going to www.palm.com
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. Plug the USB sync cable into an available USB port or into a powered USB hub on your computer.
3. With the USB cable on the left, connect the sync cable to the bottom of your smartphone.
4. Connect the charger cable to the connector on the sync cable.
®
device, you can learn more about how to
/us/support/Treo700wVerizon.
16 Using Your Treo 700w Smartphone
USB sync
cable
Setting up your computer CHAPTER 1
Tip
For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it is a powered hub.
This button has no function with your Treo 700w smartphone
Using Your Treo 700w Smartphone 17
CHAPTER 1 Setting up your smartphone and computer
18 Using Your Treo 700w Smartphone
Moving around on your
CHAPTER 2
smartphone

Moving around the screen

To move around the Palm® Treo™ 700w smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. As you become familiar with your smartphone, you’ll find your own favorite way to scroll, highlight, and select items.
The 5-way includes the Right , Left , Up , Down , and Center buttons.
Center
Left
Up
Right
Down
Tip
Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.
Did You Know?
Custom navigation features are available when you browse the web using Internet Explorer. See “Viewing a web page” on page 104.
Tip
The arrow icons that indicate directions on the 5-way are different from the onscreen scroll arrows and the arrows that indicate a list is available (see “Selecting options in a list” on page 25).
19
CHAPTER 2 Moving around on your smartphone
Tip
When you are in applications such as Messaging, Internet Explorer, and Word Mobile, press and hold Option while pressing Left or Right on the 5-way to automatically go to the top and bottom of a screen.

Scrolling through screens

As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list.There are several methods of scrolling:
Press the 5-way on the front of your smartphone. Press Right , Left , Up , or Down to move to the next field, button, or action in that direction.
Press and hold Option while pressing Up or Down to scroll one screen at a time. These keys work just like the Page Up and Page Down keys on your computer keyboard.
Press and hold Option while pressing Left or Right to jump to the top or bottom of the current document or entry.
When viewing a screen with tabs, such as when adding a contact, press Down to scroll to the tabs, and then press Left or Right to move between tabs.
When inside a text field, press Right or Left to move to the next character, and press Up or Down to move between lines.
When inside a list, press and hold Up or Down to rapidly scroll through the list.
Tap an onscreen scroll arrow.
Tap and drag the slider of an onscreen scroll bar.
Scroll arrows
Scroll arrows
20 Using Your Treo 700w Smartphone
Moving around the screen CHAPTER 2

Closing screens

To accept the information you entered on a screen and to return to the previous screen, do one of the following:
•Press OK .
Use the stylus to tap or in the upper-right corner of the screen.

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it.
The highlight can take one of two forms, depending on what is highlighted:
Border glow: This rectangular border highlights items such as an onscreen button (such as OK, Dismiss, or Hide), a check box, an option, or a web link.
Reverse type (light text on a dark background): This highlights items such as a phone number, an email address, text, or an item in a list.
After highlighting an item with the 5-way, you can select or activate it by pressing Center or by tapping the item with the stylus.
Tip
The best way to learn to use the 5-way is to experiment. Press the 5-way buttons and as you do, follow the movement of the border glow around the screen. The behavior of the 5-way varies slightly in each application.
Using Your Treo 700w Smartphone 21
CHAPTER 2 Moving around on your smartphone
Tip
When text is highlighted, you can press Backspace to delete the highlighted text.

Highlighting text

You can use the 5-way or the stylus to highlight text on the screen:
5-way: Press and hold Shift while pressing Right , Left , Up , or Down to extend the highlight in that direction.
Stylus: Tap and drag the stylus across the text you want to highlight. To highlight a word, double-tap it. To highlight a paragraph, triple-tap it.

Using the action keys

The left and right action keys give you quick access to tasks that you can do on the current screen, so the action key items vary from application to application and from screen to screen. Look on the screen directly above the action key to see the action that it does in the current context. In some contexts, these keys may do nothing at all. In most cases the right action key opens the menu, and the left action key activates a specific command, such as New or Edit. Remember that action key functions vary from screen to screen, so be sure to check the onscreen label before pressing the action keys.
22 Using Your Treo 700w Smartphone
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