Palm 700w User Manual

Using Your Palm® Treo™ 700w Smartphone

Intellectual Property Notices

© 2005-2006 Palm, Inc. Palm, Treo, the Palm and Treo logos, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft, ActiveSync, Excel, Outlook, PowerPoint, MSN, Windows Mobile, Windows Media and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

This product is protected by one or more of the following United States patents: 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397;

6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044 ;6,590,588; 6,539,476; 6,532,148 ;6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.

This product also is licensed under United States patent 6,058,304. MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson.

http://www.iis.fraunhofer.de/amm/

. Palm, Inc. is an authorized licensee of the

PN: 406-10383-00

v. 2.0

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

End user notice

Microsoft® Voice Command Version 1.5 for Windows Mobile™

IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while

using Device Software.

Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data nonverbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.

Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.

General Operation

Voice Command Control: Many of the functions of the Device Software can be accomplished

using only voice commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel.

Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.

Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.

Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment.

Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.

Welcome................................................................................................... 1

What’s in the box?.......................................................................................................2

What you need to use your smartphone...................................................................3

Chapter 1: Setting up your smartphone and computer...................... 5

Palm® Treo™ 700w smartphone overview.................................................................5

Installing the battery...................................................................................................8

Charging the battery...................................................................................................9

Turning your smartphone on/off .............................................................................11

Making your first call ................................................................................................12

Setting up your computer ........................................................................................15

Chapter 2: Moving around on your smartphone ............................... 19

Moving around the screen .......................................................................................19

Using the keyboard...................................................................................................26

Opening and closing applications ...........................................................................30

Using your Today screen..........................................................................................31

Synchronizing contacts and other info....................................................................32

Battery life..................................................................................................................34

Where to learn more.................................................................................................35

Chapter 3: Using Your Phone............................................................... 37

Phone overview.........................................................................................................37

Making calls...............................................................................................................41

Receiving calls...........................................................................................................46

Using voicemail.........................................................................................................47

Managing active calls ...............................................................................................48

More ways to manage calls......................................................................................50

Defining speed dial buttons .....................................................................................54

Using a phone headset.............................................................................................58

Chapter 4: Staying Organized.............................................................. 61

Contacts .....................................................................................................................61

Calendar.....................................................................................................................63

Tasks .........................................................................................................................71

Notes ..........................................................................................................................74

Calculator...................................................................................................................77

Chapter 5: Using Email and Other Wireless Services........................ 79

Sending and receiving messages and email..........................................................79

Using Pocket MSN ..................................................................................................103

Browsing the web ...................................................................................................104

Connecting to devices with Bluetooth

Beaming information with IR.................................................................................114

wireless technology..............................110

Chapter 6: Playing Media Files ...........................................................117

Pictures & Videos ....................................................................................................117

Windows Media Player Mobile..............................................................................127

Chapter 7: Staying Productive........................................................... 133

Word Mobile............................................................................................................133

PowerPoint Mobile..................................................................................................140

Excel Mobile ............................................................................................................142

Chapter 8: Managing Files and Applications ................................... 155

Using Find................................................................................................................155

Installing applications.............................................................................................157

Removing applications ..........................................................................................160

Setting synchronization options............................................................................161

Sharing info.............................................................................................................165

Using expansion cards ...........................................................................................166

Chapter 9: Customizing Your Smartphone....................................... 173

Today screen settings.............................................................................................173

Phone settings.........................................................................................................175

System sound settings ..........................................................................................180

Display and appearance settings...........................................................................183

Application settings ................................................................................................185

Locking your smartphone and info........................................................................189

Using Auto-Keyguard and touchscreen lockout...................................................190

vii

System settings.......................................................................................................194

Connection settings ................................................................................................201

Chapter 10: Troubleshooting ..............................................................211

Transferring info from another device..................................................................211

Trouble installing the desktop software?..............................................................212

Resetting your smartphone....................................................................................213

Performance ............................................................................................................217

Screen .....................................................................................................................218

Network connection................................................................................................219

Synchronization (ActiveSync

Email ........................................................................................................................230

Web ..........................................................................................................................234

Camera.....................................................................................................................235

Third-party applications..........................................................................................236

Making room on your smartphone........................................................................238

Voice quality............................................................................................................239

software)...............................................................224

Glossary................................................................................................ 241

Regulatory Information ....................................................................... 245

FCC ...........................................................................................................................247

Specifications....................................................................................... 253

Index ..................................................................................................... 257

viii

Welcome

Congratulations on the purchase of your Palm® Treo™ 700w smartphone. In one compact and indispensable device, you now have all of the following:

• An advanced mobile smartphone

• A Windows Mobile organizer with portable expansion capability (MultiMediaCard/SD/SDIO)

• High-speed web browsing with NationalAccess and BroadbandAccess support

• A 1.3-megapixel digital camera (camera smartphone only)

• Mobile email

• Text and multimedia messaging

• A media player

• Microsoft Office Mobile suite

Tip

LOOK HERE: Don’t miss the helpful tips and cross-references given in this column.

Did You Know?

The Verizon Wireless business-to-business sales department offers a Treo 700w smartphone without a camera. If you purchased your smartphone from this department, check the packaging to see if your smartphone includes a camera.

This guide helps you set up your Treo 700w smartphone and quickly learn to use it.

[ * ] NOTE Phone and text messaging service require a service contract

with Verizon Wireless. Web, email, and messaging services require a service contract and high-speed data service from Verizon Wireless. Data speeds vary based on network availability and capacity.

Using Your Treo 700w Smartphone 1

Welcome

What’s in the box?

You should have received all of the following items in the Treo 700w smartphone box:

Hardware

• Treo 700w smartphone

• Rechargeable battery

•AC charger

• USB sync cable

• Headset

Documentation and software

• Read This First setup poster

• Treo 700w Smartphone for Verizon Quick Reference Guide

• Using Your Palm Treo 700w Smartphone (this guide)

• Getting Started CD that includes the following:

•Microsoft

• ActiveSync

• Additional software for your smartphone

• Welco me CD that includes the Palm Treo 700w Smartphone

Interactive User Guide

• Palm warranty

Office Outlook® 2002

desktop synchronization software

2 Using Your Treo 700w Smartphone

What you need to use your smartphone

As you work through the instructions in this guide, you need all the items that came in the Treo 700w smartphone box (see “What’s in the box?” on page 2) as well as the following:

• An activated mobile account with data services

• A location with wireless coverage for your smartphone

• An electrical outlet

• The computer you want to synchronize your personal information with

[ * ] NOTE To use email, web browsing, or multimedia messaging, your

Verizon Wireless service plan must include data services.

Welcome

Using Your Treo 700w Smartphone 3

Welcome

4 Using Your Treo 700w Smartphone

Setting up your smartphone

CHAPTER 1

and computer

Palm® Treo™ 700w smartphone overview

Top view

Antenna

Infrared (IR) port

Expansion card slot

Ringer switch

Stylus

Did You Know?

The ringer switch silences all sounds, including music, when you need quiet. There is no need to navigate menus.

CHAPTER 1 Setting up your smartphone and computer

Tip

Be careful not to scratch or crush your smartphone screen. Do not store it in a place where other items might damage it. Visit

www.palm.com/ mytreo700wVerizon

to find a variety of useful accessories, including carrying cases that protect the screen.

Front view

Indicator light (phone and charge indicator)

Volume

Side button

Left action key

Phone/Send button

Earpiece

Start button

5-way navigator

Right action key

OK button

Power/End button

Center/Select button

Headset jack

Microphone

Multiconnector

6 Using Your Treo 700w Smartphone

Back view

Palm® Treo™ 700w smartphone overview CHAPTER 1

Self-portrait mirror

Camera lens (camera smartphone only)

Speaker

Battery door release

[ ! ] IMPORTANT The Treo 700w smartphone speaker includes a large

magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized.

Using Your Treo 700w Smartphone 7

CHAPTER 1 Setting up your smartphone and computer

Tip

If your smartphone does not turn on after inserting the battery, you need to connect it to the AC charger to charge it. If it still doesn’t start, do a soft reset. See “Performing a soft reset” on page 213.

Tip

You can buy an extra battery as a spare for long airplane trips or periods of heavy data use. Be sure to use batteries from Palm only.

Installing the battery

1. Use one hand to press the battery door release and use the other hand to slide the battery door downward to remove it from your smartphone.

2. Align the battery contacts with the phone contacts inside the battery compartment.

3. Insert the battery into the compartment at a 45-degree angle and then press it into place.

4. Slide the battery door onto the back of the smartphone until it clicks into place. Your smartphone screen turns on and the Treo screen appears. Wait for the progress bar on the Treo screen to fill and the Windows Mobile screen to appear.

5. Follow the onscreen instructions to finish the installation.

Battery

Battery door release

Reset button

contacts

Phone contacts

8 Using Your Treo 700w Smartphone

Charging the battery CHAPTER 1

Charging the battery

Before using your Palm Treo 700w smartphone, you need to charge the battery. See “Battery life” on page 34 for tips on maximizing the life of your smartphone’s battery.

[ ! ] IMPORTANT Charge the battery for 3.5 hours, or until the indicator

light is solid green.

1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.

2. With the arrow on the connector facing up (toward your smartphone screen), connect the charger cable to the bottom of your smartphone.

Indicator light

Did You Know?

If your battery ever becomes fully drained, your info is stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source.

Did You Know?

You can charge your smartphone using your USB cable. The USB cable must be directly connected to your computer or to an externally powered (not buspowered) USB hub.

Using Your Treo 700w Smartphone 9

CHAPTER 1 Setting up your smartphone and computer

Did You Know?

Battery consumption varies based on personal usage. Consumption factors include signal strength, speakerphone usage, and the type of calls you make (data or voice).

Tip

If the indicator light does not turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.

Did You Know?

Tapping the Battery icon opens a window showing a percentage level of charge left in the battery.

3. Check the indicator light to confirm your smartphone is charging.

• Solid red indicates your smartphone is charging.

• Solid green indicates that your smartphone is fully charged.

When your smartphone is on (see “Turning your phone on and off” on page 11), the onscreen battery icon displays the charging status:

A solid lightning bolt indicates that the battery is connected to a wall outlet and is charging.

A shaded lightning bolt indicates that the battery is connected to a wall outlet and is fully charged.

A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power.

An exclamation point (

!) indicates that the battery needs to be

charged immediately.

Battery icon

10 Using Your Treo 700w Smartphone

Turning your smartphone on/off CHAPTER 1

Turning your smartphone on/off

The phone and the screen of your Palm Treo 700w smartphone can be turned off and on separately. This means you can wake up the screen to use just the organizer features of your device, without turning on the phone. Also, when the screen is turned off the phone can be on and ready for you to receive and make calls.

Turning your phone on and off

When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services.

1. Press and hold Power/End to turn on your phone. When your smartphone locates a signal, Verizon Wireless and the signalstrength icon appear at the top of the screen, indicating you can use the phone and Internet features (if supported by the local network).

2. Press and hold Power/End again to turn off your phone. When your phone is off, the phone-off icon appears at the top of the screen and your smartphone is not connected to any mobile network. You can still use the organizer and other features.

Waking up the screen and turning it off

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone, for example, when you’re on a plane and want to look at your calendar. You can also turn off your smartphone’s screen without turning off your smartphone’s wireless features.

1. Press Power/End to wake up the screen.

2. Briefly press Power/End to turn off the screen.

Did You Know?

The indicator light flashes green when your phone is on and you’re inside a coverage area. If you’re outside a coverage area, the indicator light flashes amber and no bars appear in the signalstrength icon.

Tip

If Sound Mode is on you hear a series of tones when you turn your phone on and off. For more info on Sound Mode see “Setting the ringer switch” on page 180.

Tip

You can set how long the screen stays on. Press Start, select Settings, select the System tab, and then select Power. Select the Advanced tab, and then increase the On battery power setting.

Using Your Treo 700w Smartphone 11

CHAPTER 1 Setting up your smartphone and computer

Tip

The Dial Lookup list might appear while you are dialing a number. Continue entering numbers to place the call. For more info on the Dial Lookup list, see “Dialing by contact name” on page 41.

Making your first call

We recommend that you charge your Palm Treo 700w smartphone for a full 3.5 hours (or until the indicator light is solid green) before using it for the first time.

1. Turn on your phone (see “Turning your phone on and off” on page

11).

2. If you do not see your Today screen, press Phone/Send .

3. If you have not activated your phone, follow these steps to do so:

• Use the number pad on the keyboard

to enter on the ZRRC letter keys).

• Press Phone/Send to dial.

• Follow the voice prompts to activate

your phone. A service provisioning message appears.

• Wait a few minutes until you see the Programming Successful!

message, and then press Dismiss (left action key).

228 (these numbers appear

12 Using Your Treo 700w Smartphone

4. Use the number pad on the keyboard to enter the number you want to call.

5. Press Phone/Send to dial.

6. When your call is complete, press Power/ End to end the call.

Adjusting call volume

While a call is in progress, press the Volume button on the side of your smartphone to adjust call volume.

Volume button

Making your first call CHAPTER 1

Using Your Treo 700w Smartphone 13

CHAPTER 1 Setting up your smartphone and computer

Tip

If your phone number doesn’t appear on the Phone Settings screen, press OK, and then turn your phone off and back on again. Repeat steps 1–6. If your phone number still doesn’t appear, your phone has not been activated. Turn your phone off, wait a few hours, and then turn on your phone and repeat these steps. If your phone number still does not appear, please contact Verizon Wireless for assistance.

What’s my number?

1. Make sure your phone is on (see “Turning your phone on and off” on page 11).

2. If you do not see your Today screen, press Phone/Send .

3. Press Menu (right action key).

4. Select Preferences > Phone Settings.

5. On the Phone tab, look for your phone number below the title bar.

6. Press OK .

Look here for your phone number

14 Using Your Treo 700w Smartphone

Setting up your computer CHAPTER 1

Setting up your computer

You can enter or change information on your smartphone or in Microsoft Office Outlook on your computer, and then synchronize to automatically update the info in both places—no need to enter the info twice. We strongly recommend that you synchronize your smartphone and your computer frequently to keep your information up-to-date (and backed up) in both locations.

Before you can synchronize, you need to install the desktop synchronization software and connect the sync cable on your computer. Even if you already installed a previous version of the ActiveSync software, you must install the software that came with your smartphone on the Getting Started CD.

System requirements

Your computer should meet the following minimum system requirements:

• Windows 2000 or XP (later versions may also be supported)

• 32MB of available memory (RAM)

• 170MB of free hard disk space

•CD drive

• Available USB port

• USB sync cable (included with your Palm Treo 700w smartphone)

Tip

You can also synchronize your smartphone with a Microsoft Exchange Server using Microsoft Office Outlook. See “Setting up an Exchange Server email account” on page 88.

Tip

If you want to synchronize with a personal information manager (PIM) other than Microsoft Office Outlook, you must install a third-party solution. Contact the PIM’s author or vendor to learn if software is available for your Treo 700w smartphone.

Using Your Treo 700w Smartphone 15

CHAPTER 1 Setting up your smartphone and computer

[!]

Before You Begin

Check the following:

• You must have Windows Media Player 10 or later installed on your computer.

• If you are installing on a computer at work, make sure your company allows you to install new software. Contact your company’s IT department for help.

Tip

Need additional help installing the desktop software? See “Trouble installing the desktop software?” on page 212.

Installing the desktop synchronization software

1. Close any applications that are currently running on your computer, including those running in the background. Your computer needs to have all its resources available to install the software.

2. Insert the Getting Started CD into the CD drive on your computer.

3. Follow the onscreen instructions during the installation. The Install program prompts you to synchronize for the first time. See “Synchronizing contacts and other info” on page 32 for more info on synchronization.

Connecting your smartphone to your computer

[ * ] NOTE If you’re transferring from a previous Windows Mobile

device or from a Palm OS move content, such as pictures, music, and files, to your smartphone by going to www.palm.com

1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.

2. Plug the USB sync cable into an available USB port or into a powered USB hub on your computer.

3. With the USB cable on the left, connect the sync cable to the bottom of your smartphone.

4. Connect the charger cable to the connector on the sync cable.

device, you can learn more about how to

/us/support/Treo700wVerizon.

16 Using Your Treo 700w Smartphone

USB sync

cable

Setting up your computer CHAPTER 1

Tip

For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it is a powered hub.

This button has no function with your Treo 700w smartphone

Using Your Treo 700w Smartphone 17

CHAPTER 1 Setting up your smartphone and computer

18 Using Your Treo 700w Smartphone

Moving around on your

CHAPTER 2

smartphone

Moving around the screen

To move around the Palm® Treo™ 700w smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. As you become familiar with your smartphone, you’ll find your own favorite way to scroll, highlight, and select items.

The 5-way includes the Right , Left , Up , Down , and Center buttons.

Center

Left

Right

Down

Tip

Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.

Did You Know?

Custom navigation features are available when you browse the web using Internet Explorer. See “Viewing a web page” on page 104.

Tip

The arrow icons that indicate directions on the 5-way are different from the onscreen scroll arrows and the arrows that indicate a list is available (see “Selecting options in a list” on page 25).

CHAPTER 2 Moving around on your smartphone

Tip

When you are in applications such as Messaging, Internet Explorer, and Word Mobile, press and hold Option while pressing Left or Right on the 5-way to automatically go to the top and bottom of a screen.

Scrolling through screens

As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list.There are several methods of scrolling:

• Press the 5-way on the front of your smartphone. Press Right , Left , Up , or Down to move to the next field, button, or action in that direction.

• Press and hold Option while pressing Up or Down to scroll one screen at a time. These keys work just like the Page Up and Page Down keys on your computer keyboard.

• Press and hold Option while pressing Left or Right to jump to the top or bottom of the current document or entry.

• When viewing a screen with tabs, such as when adding a contact, press Down to scroll to the tabs, and then press Left or Right to move between tabs.

• When inside a text field, press Right or Left to move to the next character, and press Up or Down to move between lines.

• When inside a list, press and hold Up or Down to rapidly scroll through the list.

• Tap an onscreen scroll arrow.

• Tap and drag the slider of an onscreen scroll bar.

Scroll arrows

20 Using Your Treo 700w Smartphone

Moving around the screen CHAPTER 2

Closing screens

To accept the information you entered on a screen and to return to the previous screen, do one of the following:

•Press OK .

• Use the stylus to tap or in the upper-right corner of the screen.

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it.

The highlight can take one of two forms, depending on what is highlighted:

• Border glow: This rectangular border highlights items such as an onscreen button (such as OK, Dismiss, or Hide), a check box, an option, or a web link.

• Reverse type (light text on a dark background): This highlights items such as a phone number, an email address, text, or an item in a list.

After highlighting an item with the 5-way, you can select or activate it by pressing Center or by tapping the item with the stylus.

Tip

The best way to learn to use the 5-way is to experiment. Press the 5-way buttons and as you do, follow the movement of the border glow around the screen. The behavior of the 5-way varies slightly in each application.

Using Your Treo 700w Smartphone 21

CHAPTER 2 Moving around on your smartphone

Tip

When text is highlighted, you can press Backspace to delete the highlighted text.

Highlighting text

You can use the 5-way or the stylus to highlight text on the screen:

• 5-way: Press and hold Shift while pressing Right , Left , Up , or Down to extend the highlight in that direction.

• Stylus: Tap and drag the stylus across the text you want to highlight. To highlight a word, double-tap it. To highlight a paragraph, triple-tap it.

Using the action keys

The left and right action keys give you quick access to tasks that you can do on the current screen, so the action key items vary from application to application and from screen to screen. Look on the screen directly above the action key to see the action that it does in the current context. In some contexts, these keys may do nothing at all. In most cases the right action key opens the menu, and the left action key activates a specific command, such as New or Edit. Remember that action key functions vary from screen to screen, so be sure to check the onscreen label before pressing the action keys.

22 Using Your Treo 700w Smartphone

Moving around the screen CHAPTER 2

Left action key activates this command

Left action key

Right action key activates this command

Right action key

Selecting menu items

In many applications, a menu provides access to additional features. The menu is hidden until you press Menu (right action key). To get the most out of your smartphone, it’s a good idea to familiarize yourself with the additional features available through the menu in various applications.

1. Press Menu (right action key) to display an application’s menu.

2. Press Up or Down to highlight a menu item.

3. If an arrow appears next to a menu item, press Center or Right to display additional options for that item, and then press Up or Down to highlight a menu item. To return to the main menu without making a selection, press Left .

Did You Know?

You can select most menu items by pressing a key on the keyboard. To quickly access a menu item, press Menu (right action key) followed by the underlined letter in the menu item’s name.

Using Your Treo 700w Smartphone 23

CHAPTER 2 Moving around on your smartphone

4. Press Center to select the menu item, or press Left or Menu (right action key) to close the menu and cancel your selection.

Selecting options in a shortcut menu

Most applications also provide access to context-sensitive, shortcut menus—similar to the right-click menus on a computer. The shortcut menu options vary based on the highlighted selection.

1. Highlight the item you want to open the shortcut menu for.

2. Press and hold Center to open the shortcut menu.

3. Press Up or Down to highlight a menu item.

4. Press Center to select the menu item or press Left to cancel your selection.

24 Using Your Treo 700w Smartphone

Moving around the screen CHAPTER 2

Selecting options in a list

Lists let you select from a range of options. You can identify whether a list is available when you select the field. If a rectangle appears around the field along with a downward-pointing arrow, a list is available. Lists are different from the menus described earlier in this section.

To select from a list, do any of the following:

• Use the 5-way to highlight the field, and then press Center to display the items in the list. Press Up or Down to highlight the item you want, and then press Center to make your selection.

• Use your stylus to tap the arrow, and then tap the item in the list.

• To exit the list and cancel your selection, press Left .

Tip

You can also tap and hold an item with the stylus to open the shortcut menu.

Tip

When selecting fields you might not see the downward-pointing arrow until you press Center on the 5-way.

Did You Know?

In fields where you see a downwardpointing arrow but no rectangle, you must tap the arrow with the stylus to expand the field.

Using Your Treo 700w Smartphone 25

CHAPTER 2 Moving around on your smartphone

Tip

When using the keyboard, most people find it easiest to hold the smartphone with two hands and to use the tips of both thumbs to press the keys.

Tip

You can change the backlight shut-off interval. Press Start and select Settings. Select the System tab, and then select Backlight. Set the time interval on the Battery Power tab and on the External Power tab.

Tip

You can turn off the first letter capitalization setting. For details see “Setting input options” on page 187.

Did You Know?

The keyboard backlight dims in parallel to the screen backlight.

Using the keyboard

Left

action key

Phone/Send

Start

Option

Shift

Space

Alt

Understanding the keyboard backlight

Your smartphone includes a keyboard backlight for low light conditions. The keyboard backlight activates automatically when the screen turns on. The backlight turns off automatically when the screen turns off or when you are on a call or playing music in the background for longer than the time specified in Backlight Settings. You can set different time intervals depending on whether the smartphone is operating on battery power or is connected to an external power source. The backlight also turns off when an application’s power-saving features turn it off.

Right action key Power/End

Backspace

Return

Shift

26 Using Your Treo 700w Smartphone

Using the keyboard CHAPTER 2

Entering lowercase and uppercase letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

• Press Shift , and then enter a letter. You don’t need to press and hold Shift while entering a letter.

• Press Shift twice to turn on Caps Lock, and then enter a series of letters. When Caps Lock is on, this symbol appears at the bottom of the screen: . To turn off Caps Lock, press Shift again.

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

• Press Option , and then press the key of the desired character. You don’t need to hold Option while pressing the key.

• Press Option twice to turn on Option Lock, and then press the desired keys to enter a series of characters. When Option Lock is on, this symbol appears at the bottom of the screen: . To turn off Option Lock, press Option again.

Entering other symbols and accented characters

You can enter symbols and accented characters that don't appear on the keys using the alternate characters list.

Tip

The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate characters available for the e key are é, è, ë, and ê. If you press the wrong key, press Backspace to return to the full list of alternate characters. You can then press another key.

Did You Know?

If you don’t know which key to press to narrow the list when entering a symbol, you can scroll through the full list until you find the character you want.

Using Your Treo 700w Smartphone 27

CHAPTER 2 Moving around on your smartphone

1. Press Alt to display the alternate character list.

2. Narrow the list by pressing the key that corresponds to the character you want. For example, to enter an é, press e. See the table on the next page for a list of corresponding characters.

3. Press Up or Down to highlight the desired character.

4. Press Center to insert the character.

Symbols and accented characters

Press Alt

and

enter...

a á à ä â ã å æ o ó ò ö ô œ õ 0

A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ Õ 1

b or B ß p or P ¶ 2

c ç ¢ © r or R ® 3

C Ç ¢ © s ß Šs §

e é è ë ê S ß ŠS §

E É È Ë Ê t or T ™ $ £ ¥ ¢

i í ì ï î u ú ù ü û ! ¡

28 Using Your Treo 700w Smartphone

to select... Press Alt

and

enter...

to select... Press Alt

and

enter...

to select...

Symbols and accented characters

Using the keyboard CHAPTER 2

Press Alt

and

enter...

I Í Ì Ï Î U Ú Ù Ü Û ? ¿

l or L £ x or X x ¤ ; :-) :-( ;-)

n ñ y ÿ . , ' " @ +

Using Your Treo 700w Smartphone 29

to select... Press Alt

and

enter...

to select... Press Alt

and

enter...

- * / # ( or )

to select...

: & _ • % = ÷ ^ £ ¥ ¢ [ ] { } < > « » © ®

~ \ Ø µ |NÑ Y

CHAPTER 2 Moving around on your smartphone

Tip

With the Start menu open, you can press the letter underlined in the application’s name to open the app. For example, press H to open Help. You can also select the shortcut icons at the top of the Start menu to open recently used applications.

Did You Know?

You can open apps by pressing Option and then pressing Phone/ Send, Start, or OK. You can customize the apps assigned to these button combinations; see “Reassigning buttons” on page 185 for details.

Tip

You can also open Memory Settings from the Start menu. Press Start, select Settings, select the System tab, and then Memory.

Opening and closing applications

Opening applications

You can access all the applications on your smartphone through the Start menu:

1. Press Start to open the Start menu.

2. Use the 5-way navigator to highlight the application you want to use. To view additional applications, select Programs.

3. Press Center to open the highlighted application.

4. (Optional) Press OK to return to Programs and open another application. The current application continues to run in the background.

Closing applications

You can have several applications open at once, so you don’t need to exit an application to open another one. In most cases, applications close automatically when available memory is low, but you can also close applications manually.

30 Using Your Treo 700w Smartphone

Using your Today screen CHAPTER 2

1. Press and hold OK to open Memory Settings.

2. On the Running Programs tab, do one of the following:

• Select the application you want to close, and then select Stop to close it.

• Select Stop All to close all of your open applications.

[ * ] NOTE If you press OK to return to Programs, the current

application continues to run in the background.

Using your Today screen

Your Today screen is your home base. From your Today screen you can quickly look up a contact, dial a phone number or speed dial button, see your latest calendar appointments, see the number of unread email messages, and even display a web page.

To access your Today screen, press Phone/Send .

Title bar and

status info

Speed dial

entries

Dial Lookup field

Web search field

Tip

If you press Phone/ Send while a number is highlighted, your smartphone dials the number. If a number is highlighted, deselect the number, or use the Start menu to access the Today screen.

Tip

You can select a picture for your Today screen background and select which items appear in the Today screen. See “Today screen settings” on page 173 for details.

Using Your Treo 700w Smartphone 31

CHAPTER 2 Moving around on your smartphone

Tip

We recommend that you download and install the free backup and restore app from

http:// www.palm.com/us/ support/enterprise/ software/. A backup

and restore app preserves your data and settings if your smartphone is ever lost or stolen, and it protects your data during a hard reset.

• Title bar and status info: See “What are all those icons?” on page 38 to learn about the icons that appear in this area.

• Dial Lookup field: Begin typing the name or number you want to look up. See “Dialing by contact name” on page 41 for more info.

• Web search field: Enter a word you want to find on the Internet and press Center to begin the search (data services connection required).

• Speed dial entries: Select the picture or button you want to dial. See “Defining speed dial buttons” on page 54 to create your own.

Synchronizing contacts and other info

Each time you connect your smartphone to your computer, it automatically synchronizes the items that are set to sync. You can synchronize using a cable or you can sync wirelessly.

To use ActiveSync, you must first install the software from the Getting Started CD that came with your smartphone. See “Installing the desktop synchronization software” on page 16 for instructions.

To use Direct Push Technology, make sure you are accessing an Exchange Server 2003 upgraded to Service Pack 2. Exchange Server email account” on page 88.

You can customize the sync settings (see “Setting synchronization options” on page 161) or use the default settings to synchronize your info in the following applications:

See “Setting up an

32 Using Your Treo 700w Smartphone

Synchronizing contacts and other info CHAPTER 2

1. Connect your smartphone to your computer. You should hear the ActiveSync

tone.

2. Look for the ActiveSync icon at the top of your smartphone’s screen and the ActiveSync icon in the taskbar on your computer.

• If you don’t see the ActiveSync

icon, make sure the desktop synchronization software that came with your smartphone is running on your computer.

• If you have any problems

synchronizing, see “Synchronization (ActiveSync

troubleshooting suggestions.

This button has no function with your Treo 700w smartphone

software)” on page 224 for

Using Your Treo 700w Smartphone 33

CHAPTER 2 Moving around on your smartphone

[!]

Before You Begin

You must charge your smartphone fully before using it the first time. Wait until the indicator light turns solid green, which may take up to

3.5 hours.

Tip

If the battery is fully drained, it may take a few moments for the indicator light to turn on while charging.

Battery life

Battery life depends on individual usage. When used as a smartphone, your smartphone battery provides up to 4.7 hours of talk time or up to 15 days of standby time.

Maximizing battery life

You can increase your smartphone’s battery life by following a few easy guidelines. Remember that battery life depends on how you use your smartphone.

• Charge your smartphone whenever you’re at your desk, or charge it overnight each day. The battery in your smartphone has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained.

• If you spend a lot of time using the camera (if included), games, media players, eBooks, or other applications, keep an eye on the battery icon and charge when necessary.

• Your smartphone’s wireless features (phone, email, messaging, and web) generally consume more power than the organizer features. If you don’t plan to use the wireless features on your smartphone for a while, turn off your wireless services (see “Turning Wireless Services On/Off” on page 200). You can forward calls to a different number or let all calls be picked up by voicemail (see “Forwarding calls” on page 53). To see if your wireless services are on, tap the phone-off icon , and then select Wireless Manager.

• Turn off your smartphone’s Bluetooth when you do not need to make a Bluetooth connection.

wireless technology feature

34 Using Your Treo 700w Smartphone

Where to learn more CHAPTER 2

• As with any mobile phone, if you are in an area with no wireless coverage, your smartphone searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone (see “Turning your phone on and off” on page 11).

• Turn down the screen brightness (see “Adjusting the brightness” on page 183).

• Set your screen to turn off automatically after a shorter period of inactivity (see “Viewing and optimizing power settings” on page 199).

• Keep your battery away from direct sunlight and other sources of heat. Temperatures over 120 degrees Farenheit (50 degrees Celsius) can permanently reduce the capacity and life span of any lithium-ion battery.

Where to learn more

For a quick introduction

• Quick Tour: The Quick Tour highlights many of your smartphone’s features. It is already installed on your smartphone, and you can open it at any time. Press Start , select Programs, and then select Quick Tour .

Did You Know?

If the battery drains to the point where your smartphone doesn’t turn on, your smartphone stores your info safely until you recharge the battery. To avoid draining the battery, we recommend that you charge and synchronize every day, especially if you use your smartphone often.

Using Your Treo 700w Smartphone 35

CHAPTER 2 Moving around on your smartphone

While using your smartphone

• Help: Many of the built-in applications include on-device Help, so that you can learn about the tasks you can perform in that application. To access Help, go to the application or screen you want help with, press Start , and select Help.

• Online support from Palm: For up-to-date downloads, troubleshooting, and support information, check out

www.palm.com/us/support/Treo700wVerizon

If you need more information

• Books: Many books on Windows Mobile devices are available in local or online book retailers (look in the computers section), or visit

www.palm.com/mytreo700wVerizon

• Online forums: Consult online Treo 700w smartphone user discussion groups to swap information and learn about topics you may find nowhere else. Visit

www.palm.com/us/support/Treo700wVerizon

• Verizon Wireless Customer Care: For questions about your mobile account or features available on the network, contact Verizon Wireless Customer Care or visit www.verizonwireless.com for the latest information and help.

for details.

36 Using Your Treo 700w Smartphone

Using Your Phone

CHAPTER 3

Phone overview

You can make and receive calls and store speed dial entries right from your Today screen. Be sure you know how to turn on your phone before reading this section (see “Turning your phone on and off” on page 11).

[ ! ] IMPORTANT Depending on where you are on a network and certain

coverage conditions, you might experience interruptions with your phone operation while using a Wi-Fi card. Palm recommends that you turn off the phone radio when using any Wi-Fi card or remove the Wi-Fi card when not in use to ensure that you can always make and receive phone calls. For EMERGENCY calls, always remove the card from your smartphone to ensure optimal connectivity.

Tip

If you press Phone/ Send while a number is highlighted, your device dials the number. If a number is highlighted, deselect the number, or use the Start menu to access the Today screen.

CHAPTER 3 Using Your Phone

Key Ter m

1xRTT (Single carrier [1x] radio transmission technology): A wireless technology that can provide fast data transfer and Internet access with average speeds of 6080Kbps and bursts up to 144Kbps.

Accessing your Today screen

Press Phone/Send .

What are all those icons?

You can monitor the status of several items using icons at the top of your Today screen:

You missed an incoming call.

You have a voicemail message.

You have a new email, text, or multimedia message.

An error occurred during synchronization.

You have more than one of the conditions listed above.

Your phone is on. The bars display the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, no bars appear.

38 Using Your Treo 700w Smartphone

Phone overview CHAPTER 3

Your phone is off.

You are outside a Verizon Wireless coverage area and roaming on another mobile service provider’s network.

A voice call is in progress.

You are in an area that supports NationalAccess (1xRTT) data services.

You are in an area that supports BroadbandAccess (EVDO) data services.

A NationalAccess data call is in progress. You can make

calls, but you cannot receive calls; any incoming calls go to voicemail. When you make a call, the data transmission is automatically interrupted.

A BroadbandAccess data call is in progress. You can still

make or receive calls. When you make or receive a call, the data transmission is automatically interrupted.

Your phone is connected to a NationalAccess network, but

you are not actively transmitting data. You can still make or receive calls.

Your phone is connected to a BroadbandAccess network,

but you are not actively transmitting data. You can still make or receive calls.

Your Palm® Treo™ 700w smartphone is connected to a computer or network which is providing a data

Did You Know?

During a voice call you can send text messages, but you cannot use data features such as such as web browsing, email, and MMS.

Tip

Data services may not be available when you are roaming on partner networks.

Key Ter m

EVDO (Evolution Data Optimized): A wireless broadband technology that is designed for very high-speed data transfer with average download speeds of 400-600Kbps, capable of reaching speeds up to1.8Mbps, and upload speeds up to 156Kbps.

connection.

A data connection is not available or your phone is off.

Using Your Treo 700w Smartphone 39

CHAPTER 3 Using Your Phone

Tip

To quickly turn the Bluetooth feature on and off, tap the Bluetooth icon to access the Bluetooth Settings screen.

Network name

Your smartphone’s battery is low.

Your smartphone’s battery is charging.

Your smartphone is connected to a power outlet and the battery is fully charged.

Your phone is on and you are in a Verizon Wireless coverage area. If you are outside a coverage area, No service or Roaming appears instead. When you turn off your phone, Phone Off appears instead.

Voice privacy is preventing over-the-air eavesdropping. Appears during a call when this option is turned on and available on the Verizon Wireless network.

Location privacy is off and your location is available to the Verizon Wireless network and other applications.

The Bluetooth® wireless technology status indicator appears in gray when this feature is off, in blue when this feature is on, and in reverse blue when your smartphone is communicating with another Bluetooth device.

A call is in progress and your smartphone is connected to a Bluetooth headset or car kit.

40 Using Your Treo 700w Smartphone

Making calls CHAPTER 3

Making calls

Your smartphone offers several ways to make phone calls. Try them all and you’ll discover which methods you prefer.

Dialing with the number pad

1. Go to your Today screen (see “Accessing your Today screen” on page 38).

2. Using the numbered keys on the keyboard, enter a phone number.

3. Press Phone/Send to dial.

[ * ] NOTE You do not need to press

Option to access the numbers on the keyboard. However, when dialing short numbers, such as 411, the number may conflict with a contact name. If this occurs, press Option to avoid starting a contact lookup. You can always dial 911 without pressing Option first.

Dialing by contact name

You can look up contacts quickly by entering just a few letters of a contact’s name or phone number directly from your Today screen. Before you can dial a call by contact name, you must create some contacts (see “Adding a contact” on page 61) or import them by synchronizing (see “Synchronizing contacts and other info” on page 32).

[!]

Before You Begin

Make sure your phone is on (see “Turning your phone on and off” on page 11) and that you’re inside a coverage area.

Tip

To see a contact’s address, company, and other details, highlight the name and press Center on the 5-way.

Tip

To clear the Dial Lookup field and start another Contacts search, press OK. To delete letters when correcting a misspelled name, press Backspace.

Did You Know?

After you initiate a call, you do not need to press Option to access the * and # keys when responding to further dialing instructions.

Using Your Treo 700w Smartphone 41

CHAPTER 3 Using Your Phone

Did You Know?

After you look up a contact, you can select how you want to communicate with that person. Press and hold Center on the 5-way, and then select the communication method you want to use.

Did You Know?

You can dial an alternate number for a contact with a speed dial button. Highlight the speed dial button, press and hold Center on the 5-way, and then select a number from the shortcut menu.

Tip

You can customize the default speed dial buttons. See “Editing a speed dial button” on page 56.

1. Go to your Today screen (see “Accessing your Today screen” on page 38).

2. Using the keyboard, begin entering one of the following for the contact you want to call:

• First name (JOH for John)

• Last name (SMI for Smith)

• First initial, a space, and then last initial

(J S for John Smith)

• First name and last name

(JOH SMI for John Smith)

• Phone number (you don’t need to press

Option to access the number keys) For example, entering SM finds both Smilla Anderson and John Smith. Entering SM A finds only Smilla Anderson.

3. Select the number you want to dial.

4. Press Phone/Send to dial.

42 Using Your Treo 700w Smartphone

Making calls CHAPTER 3

Dialing with a speed dial button

Before you can use a speed dial button, you must create some speed dial entries. See “Defining speed dial buttons” on page 54.

You can make a call with your speed dial buttons by doing any of the following:

• Select a speed dial button with the 5-way, and then press Center .

• Tap a speed dial button with the stylus.

• Press and hold a Quick Key that you assign to the speed dial button.

To see more speed dial buttons, highlight the picture speed dial area and press Right or Left repeatedly, or highlight the text speed dial area and press Up , Down , Right , or Left .

Dialing by company name

1. Press Start and select Contacts.

2. Press Menu (right action key) and select View By > Company.

3. Press Phone/Send to go to your Today screen.

4. Using the keyboard, begin entering the first few letters of the company name.

5. Select the number you want to dial.

6. Press Phone/Send to dial.

Tip

You can hide your speed dial buttons on your Today Screen and still use your Quick Keys to call a speed dial number.

Tip

Until you change the View By setting, your contact list (in the Contacts application) is also sorted by company name.

Using Your Treo 700w Smartphone 43

CHAPTER 3 Using Your Phone

Tip

If you can’t dial a phone number directly from a web page or a message, then highlight the number, press and hold Center on the 5way, and select Copy. Open the Dial Pad, and then press and hold Center on the 5-way to Paste. Press Phone/ Send to dial.

Tip

You can also access the Call Log and Dial Pad from the Today screen by pressing Menu (right action key) and selecting Call Log or Dial Pad.

Dialing from a web page or message

Your smartphone recognizes most phone numbers that appear in web pages or in messages (text, email, or multimedia).

1. Use the 5-way to highlight the phone number you want to dial in the web page or message.

2. Press Center to open the Phone dialog box, and then select Yes to dial.

Redialing a recently called number

• To dial the last number you called: Go to your Today screen, and then press and hold Phone/Send .

• To select from your most recently dialed numbers: Go to your Today screen, press Phone/Send , highlight the number or contact name you want to call, and then press Phone/Send to dial.

• To select from a chronological list of calls: Go to your Today screen, press Phone/Send , and then select Call Log. Highlight the number you want to call, and then press Call (left action key) to dial.

44 Using Your Treo 700w Smartphone

Making calls CHAPTER 3

Dialing using the onscreen Dial Pad

The onscreen Dial Pad is useful when you need to dial numbers that are expressed as letters, such as POPCORN to check the time, and when you need large numbers that you can tap with your finger or stylus.

1. Go to your Today screen.

2. Press Phone/Send and then select Dial Pad from the menu.

3. Tap the onscreen Dial Pad to enter the number.

4. Press Phone/Send to dial.

Did You Know?

You can paste numbers directly into the Dial Pad. Copy a number from another application, switch to Dial Pad, and then press and hold Center on the 5-way to paste the number.

Did You Know?

When you are on a plane, you can turn off your phone and all wireless services using Wireless Manager (see “Turning Wireless Services On/Off” on page 200). But you can still wake up the screen and use any app that doesn't require wireless services, like your smartphone's calendar, music player, and games.

Using Your Treo 700w Smartphone 45

CHAPTER 3 Using Your Phone

Tip

See a picture of the person calling you! Learn how to assign a caller ID picture in “Assigning a picture and ringtone ID to a contact” on page 176.

Did You Know?

You can also ignore a call and send a text message. Press Menu (right action key) select Ignore with text message.

Tip

If music is playing when a call arrives, the smartphone rings softly. You can answer the phone as you normally would. The audio pauses during your call.

and

Receiving calls

To receive calls, your phone must be on. To answer a call, do one of the following:

• Press Phone/Send .

• Press Answer (left action key).

• If the headset is attached, press the headset button.

To ignore a call and send it to voicemail, do one of the following:

• Press Power/End .

• Press Menu (right action key) and select Ignore.

To silence the ringer while your smartphone is ringing:

• Press the Volume button or any key on your smartphone except Phone/Send, Power/End, or the 5-way.

• To immediately silence all system sounds including the ringer, slide the ringer switch to Sound Mode Off . All sounds remain off until you slide the ringer switch back to Sound On .

When you silence the ringer, you can either answer the call or let it ring through to voicemail.

46 Using Your Treo 700w Smartphone

Using voicemail CHAPTER 3

Using voicemail

Setting up voicemail

1. Go to your Today screen.

2. Press and hold 1 on the keyboard to dial Verizon Wireless’s voicemail system.

3. Follow the voice prompts to set up your voicemail.

Voicemail notification

When you have a new voicemail message, a notification screen appears. To hear your message now, press Listen (left action key). To retrieve your message later, press Dismiss (right action key). When you have unretrieved voicemail messages, a Voicemail icon appears at the top of your screen and the left action key is labeled Voicemail.

Retrieving voicemail messages

1. Go to your Today screen.

2. Press and hold 1 on the keyboard to dial Verizon Wireless’s voicemail system.

3. Enter your voicemail password using the keyboard, or press Extra Digits (left action key) if you defined this option (see “Creating a speed dial button” on page 54 for details).

4. Select Play to listen to your messages.

Did You Know?

When a Voicemail icon appears at the top of the screen, you can tap this icon to retrieve your voicemail.

Tip

You do not need to press Option to enter numbers, while on an active call.

Tip

If you have trouble accessing a voicemail system, try changing the Dial Pad tone setting. See “Selecting your call settings” on page 177.

, or #

Using Your Treo 700w Smartphone 47

CHAPTER 3 Using Your Phone

Tip

When a call lasts longer than one minute, the screen dims and then turns itself off. Press any key, except Power/End, to wake up the screen.

Did You Know?

You can send and receive text messages during a call. This is a great way to stay connected with colleagues during a long call.

Managing active calls

When you make or receive a call, the active call info appears on your Today screen.

Current duration of call

Caller’s name and number

During a call, you can do any of the following:

• Put the call on hold: Press Hold (left action key). To take the call off hold, press Off Hold (left action key).

• Use the built-in speakerphone: Press Menu (right action key) and select Speakerphone. To return to the earpiece, press Menu (right action key) again and select Speakerphone Off.

• Mute the microphone so you can’t be heard: Press Menu (right action key) and select Mute. To turn the microphone back on, press Menu (right action key) again and select Cancel Mute.

• Switch to another application: Press Start and select the application.

48 Using Your Treo 700w Smartphone

Managing active calls CHAPTER 3

Ending a call

Do one of the following:

• Press Power/End. .

• Press the headset button (if the headset is attached and has a button on it). Some headsets do not have a button.

Returning to an active call from another application

You can use many other applications on your smartphone while holding a phone conversation, including the organizer and SMS features. You cannot browse the web or send and receive email or MMS messages while on a voice call.

From any application, press Phone/Send to return to your Today screen.

Saving phone numbers

After you complete a call, you are prompted to add the number if it is not already in your Contacts list.

• To create a new contact for this number, select Create New Contact.

• To add this number to an existing contact, select Copy and Add, and then select a contact name.

• To decline adding the number, press Dismiss (left action key).

• To permanently disable the Add Contact prompt, select Don’t show this again.

Tip

You can also save contact info from other applications, such as Messaging.

Did You Know?

If an incoming call uses caller ID blocking, you do not see the Add Contact prompt.

Using Your Treo 700w Smartphone 49

CHAPTER 3 Using Your Phone

Did You Know?

When the second call is outgoing, you can conference the two calls, but you cannot swap between them.

When the second call is incoming, you can swap between the two calls, but you cannot conference them.

When two calls are active and you press Power/End, you hang up both calls. To return to the first call, wait for the person on the second call to hang up.

If you don’t add a number right away, follow these steps to add it later:

1. Go to the Call Log (see “Redialing a recently called number” on page 44).

2. Highlight the number you want to save.

3. Press and hold Center to open the shortcut menu, and then select Save to Contacts.

4. Enter the information for the entry.

5. Press OK .

More ways to manage calls

Your Treo 700w smartphone offers many advanced telephone features, including call waiting, three-way calling, and call forwarding.

Making a second call

You can make a second call while your first call is still active. When you dial a second number, the first call is automatically placed on hold.

To dial a second number, use any of the methods described in “Making calls” on page 41. If you’re dialing by contact name or with the keyboard, you must first use the 5-way to select the Dial Lookup field.

When two calls are active, your Today screen includes two call status sections, each representing one of the calls.

50 Using Your Treo 700w Smartphone

More ways to manage calls CHAPTER 3

Answering a second call (call waiting)

When you’re on a call and you receive a second call, the call-waiting notification appears. You can do any of the following:

• Place the current call on hold and answer the new call: Press Answer (left action key) or Phone/Send .

• Send the new call to voicemail: Press Menu (right action key) and select Ignore.

• Send the new caller a text message: Press Menu (right action key) and select Ignore with text message. The second call is sent to voicemail.

• Hang up both calls: Press Power/End . The second call is sent to voicemail.

Using Your Treo 700w Smartphone 51

CHAPTER 3 Using Your Phone

Tip

72 and *73

do not turn call forwarding on and off, please contact Verizon Wireless to obtain the forwarding codes for your area.

After you turn on call forwarding, call your smartphone to confirm that call forwarding is active.

Making a conference call

When the second call is outgoing, you can join two calls in a conference session. Additional charges may apply and minutes in your mobile account may be deducted for each active call. Please contact Verizon Wireless for more information.

1. Put the first call on hold, and then place a second call.

2. Press Conference (left action key); this joins the two active calls in a conference.

3. When you’re done, press End Conference (left action key); this ends the second call and returns you to the first call. If you’re ready to hang up both calls, press Power/End instead.

Using Flash mode during an Active call

Flash mode is an alternate way to manually manage your calls while one or more calls are active. The preferred methods are described in “Making a second call” on page 50, “Answering a second call (call waiting)” on page 51, and “Making a conference call” on page 52. When these methods don’t work, you can use Flash mode. This mode is often used during a conference call when one of the calls has ended but the other remains connected.

1. Press Phone/Send from the Active Call screen.

2. Select Send Key (Flash).

52 Using Your Treo 700w Smartphone

More ways to manage calls CHAPTER 3

3. Press Flash (left action key). Depending on the state of your active call, pressing Flash does one of the following:

• If you have two active calls, you can swap between them.

• If you have one active call, you can dial another number.

• If you have one active call, you can dial another number. You can

press Flash (left action key) again to set up a conference call.

• If you have two calls in conference, press Flash (left action

key) to hang up the second call, and then dial another number.

4. Press Power/End to exit Flash mode and end all calls.

Forwarding calls

You can forward calls to another phone number. Please check with Verizon Wireless about availability and pricing of forwarded calls; additional charges may apply.

1. Go to your Today screen.

2. Dial

3. Press Phone/Send to dial.

4. When you’re ready to turn off call forwarding, dial *73, and then

72 followed by the number where you want to forward your

calls. For example:

press Phone/Send .

72 415-555-1234.

Using Your Treo 700w Smartphone 53

CHAPTER 3 Using Your Phone

Tip

Keep in mind that your billing statement may vary slightly from the information you see onscreen. Usage is charged based on your calling plan, and calling plans vary.

Viewing minutes usage

1. Go to the Call Log (see “Redialing a recently called number” on page 44).

2. Press Menu (right action key) and select Call Timers to view voice minutes or Data Log to view data minutes.

3. (Optional) To reset the counters to zero, select Reset.

4. Press OK .

Defining speed dial buttons

Your smartphone lets you create both picture and text speed dial buttons so that you can select a button on the Today screen to quickly dial a number.

Creating a speed dial button

You can create up to 20 picture buttons and 50 text buttons.

1. Go to your Today screen.

2. Press Menu (right action key) and select New Speed Dial.

3. Do one of the following:

• Select Link to contact, select the contact

you want to link to this button, and then select the number you want to dial with this button.

• Select Label and enter a name for this

button, and then select Number and enter the phone number you want to dial with this button.

54 Using Your Treo 700w Smartphone

Defining speed dial buttons CHAPTER 3

4. (Optional) Enter a Quick Key. When the Today screen is showing, you can press and hold the Quick Key to instantly dial this number

5. If this button is linked to a contact entry with a picture, select either Text Speed Dial or Picture Speed Dial to indicate which type of button you want to create. If this button is not linked to a contact or the contact doesn’t have a picture, the Picture Speed Dial option is not available.

6. (Optional) Select the Advanced tab and set any of the following options:

• Extra Digits: Defines additional

numbers to dial, such as a password or extension. In addition to numbers, you can enter the following symbols: star

) and pound (#). To enter a one

(

second pause, enter a comma (,).

• Dial extra digits automatically:

Dials predefined Extra Digits immediately after dialing the phone number. If you do not check this box, you need to press Extra Digits (left action key) to dial these digits.

• Show voice mail buttons: Displays the voicemail playback

controls after you dial this speed dial number. When this option is checked, you can enter numbers below each control to tailor the controls to your voicemail system.

Plays the previous message. Saves the current message. Plays the current message. Deletes the current message.

Tip

You can add a special ringtone to a contact associated with the speed-dial button. See “Adding a contact” on page 61.

Tip

Quick Keys can be letters or numbers, but you can’t use both the letter and number for the same key. For example, the voicemail Quick Key is

1. The letter equivalent for that key is E, so you cannot assign E as a Quick Key to another speed dial button.

Using Your Treo 700w Smartphone 55

CHAPTER 3 Using Your Phone

Tip

The playback controls for the Verizon Wireless Voicemail speed dial button are already set up for the Verizon Wireless voicemail system.

Tip

You can also edit a speed dial button by pressing Menu and selecting Speed Dial Options, and then selecting the button you want to edit.

Repeats the current message. Plays the next message.

7. P r e ss OK .

Editing a speed dial button

1. Go to your Today screen.

2. Highlight the speed dial button you want to edit.

3. Press and hold Center to open the shortcut menu, and then select Edit Speed Dial.

4. Make the desired changes.

5. Press OK .

Deleting a speed dial button

1. Go to your Today screen.

2. Highlight the speed dial button you want to delete.

3. Press and hold Center to open the shortcut menu, and then select Edit Speed Dial.

4. Press Delete .

5. Select Yes to confirm deletion.

56 Using Your Treo 700w Smartphone

Arranging your speed dial buttons

1. Go to your Today screen.

2. Press Menu (right action key) and select Speed Dial Options.

3. Highlight the button you want to move.

4. Press Option + Left or Right to move the button in that direction.

Defining speed dial buttons CHAPTER 3

Using Your Treo 700w Smartphone 57

CHAPTER 3 Using Your Phone

Tip

You can use the headset that came with your smartphone or compatible thirdparty headsets.

Tip

The headset designed for Treo 180/270/300 smartphones is not compatible with the Palm Treo 700w smartphone.

Using a phone headset

You can connect a phone headset for hands-free operation. If you need to use your smartphone while driving and this is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately).

Headset button

Microphone

Speaker

The headset button is context sensitive and it performs different actions based on the situation. You can press the headset button to perform any of the following tasks:

• Answer an incoming call

• Respond to call waiting

• Hang up all calls

• Swap between calls if the second call is an incoming call

• Create a conference call, if the second call is an outgoing call

58 Using Your Treo 700w Smartphone

Using a phone headset CHAPTER 3

Headset specifications

Your smartphone works with headsets that have a 2.5mm, 3-pin connector (look for two black bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with Palm Treo 700w smartphones. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your smartphone.

Using a hands-free device with Bluetooth wireless technology

Your Treo 700w smartphone is also compatible with many headsets and car kits enabled with Bluetooth wireless technology version 1.1 or 1.2. Please note, however, that you cannot use a Bluetooth headset to listen to MP3 files on your smartphone.

For a list of compatible hands-free devices with Bluetooth wireless technology, go to http:// treo700w/bluetooth.epl.

To learn how to set up and connect to Bluetooth devices, see “Connecting to devices with Bluetooth page 110.

Here are tips for working with a Bluetooth hands-free device:

• To transfer a call from the handset to a Bluetooth hands-free device during a call, press Menu (right action key) and select Connect Bluetooth. To transfer the call back to the headset, press Menu (right action key) and select Cancel Bluetooth.

• To transfer a call from a wired headset to a Bluetooth headset or car kit that is within range and with which you’ve previously set up a

www.palm.com/us/products/smartphones/

wireless technology” on

Did You Know?

To hear stereo through the jack (such as music), you need to use a stereo adapter or other accessory (sold separately). For info on compatible audio accessories, visit

www.palm.com/ mytreo700wVerizon.

Did You Know?

If you have both a compatible Bluetooth headset and car kit, the one you connected to your smartphone last becomes the active device.

Tip

To find out how to transfer your contacts from your smartphone to your car kit, go to http://

www.palm.com/us/ products/ smartphones/ treo700w/ bluetooth.epl.

Using Your Treo 700w Smartphone 59

CHAPTER 3 Using Your Phone

partnership (Bluetooth headset or car kit required, sold separately), unplug the wired headset and press the button on the Bluetooth headset or car kit.

60 Using Your Treo 700w Smartphone

Staying Organized

Contacts

Adding a contact

1. Press Start and select Contacts.

2. Press New (left action key).

3. Use the 5-way navigator to move between fields as you enter information.

4. To add a caller ID picture that displays when that person calls, select Picture, and then select Camera and take a picture, or select an existing picture from the Thumbnail screen.

5. To assign the entry to one or more categories, select Categories and then check the categories under which you want this entry to appear.

6. To add a note to an entry, select the Notes tab.

7. To assign a ringtone to the entry, select Ring tone and select a tone.

8. After you enter all the information, press OK .

CHAPTER 4

[!]

Before You Begin

Install the latest software from your Getting Started CD.

Tip

If you have many contacts to enter, it’s best to enter them in Microsoft Office Outlook on your computer and then sync. See “Synchronizing contacts and other info” on page 32 for details.

Tip

Be sure to enter mobile numbers and email addresses in the correct fields. Otherwise Messaging can’t find this info when you address a message and Calendar can’t find your contacts to invite them to meetings.

CHAPTER 4 Staying Organized

Tip

In the Contacts list, press Up and Down on the 5-way to move to the previous or next contact.

Did You Know?

You can find a contact by company name. Press Menu and select View By > Company. Select a company name to see the contacts who work there.

Tip

To view a particular group of contacts, press Menu, select Filter, and then select the category you want to view.

Tip

You can also open Contacts from your Today screen. Press Menu and select Contacts.

Viewing or changing contact information

1. In the Contacts list (name view), begin entering one of the following for the contact you want to view or edit:

• First name

• Last name

• First initial and last initial separated by a space

• Phone number

2. Select the entry you want to open.

3. Press Menu (right action key) and select Edit.

4. Make changes to the entry as necessary.

5. Press OK .

Deleting a contact

1. In the Contacts list, highlight the contact you want to delete.

2. Press Menu (right action key) and select Delete Contact.

3. Select Yes.

Customizing Contacts

1. Go to the Contacts list.

2. Press Menu (right action key) and select Options.

3. Set any of the following options:

• Show alphabetical index: Displays the alphabet at the top of

the Contacts list. You can use this index to find a contact.

• Show contact names only: Lets you fit more names on the

Contacts list by hiding everything but the contact’s name.

• Area code: Sets the default area code for new contact entries.

4. Press OK .

62 Using Your Treo 700w Smartphone

Calendar CHAPTER 4

Finding a contact in an online address book

In addition to having contacts on your device, you can also access contact information from your organization’s online address book or Global Address List (GAL). For more information, see “Adding an online address book” on page 95.

1. Press Start and select Contacts.

2. Press Menu (right action key), and select Find Online.

Calendar

Displaying your calendar

1. Press Start and select Calendar.

2. Press Menu (right action key) and select View.

3. Select one of the following views:

• Agenda: Shows your daily schedule in list format. Upcoming appointments are bold, past appointments are dimmed.

• Day: Shows your daily schedule in day-planner format.

• Week: Shows your schedule for an entire week.

• Month: Shows your schedule for a whole month.

A morning appointment An afternoon appointment Both morning and evening appointments An all-day event

• Ye a r: Shows a calendar for a 6-month period.

[!]

Before You Begi

Make sure you are accessing an Exchange Server 2003 upgraded to Service Pack 2. Add access to the online address book to your smartphone. See “Adding an online address book” on page 95. After adding the online address book, you must synchronize with the Exchange Server in order for the Find Online option to appear.

Tip

If you have several appointments to enter, it’s most efficient to enter them in Microsoft Office Outlook on your computer and then synchronize your smartphone with your computer. For more information, see “Synchronizing contacts and other info” on page 32.

Using Your Treo 700w Smartphone 63

CHAPTER 4 Staying Organized

Tip

To pencil in an appointment, open the appointment, select Status, and then select Tentative.

Did You Know?

An untimed event can last longer than a day.

4. Use the 5-way to move to another day, week, month, or year (based on the current view).

Creating an appointment

1. Press Start and select Calendar.

2. Press Menu (right action key) and select New Appointment.

3. Enter a Subject (description) and a Location.

4. Select Starts and select the starting date and time.

5. Select Ends and select the ending date and time.

6. Press OK .

Creating an untimed event

An untimed event, such as a birthday, anniversary, or vacation does not occur at a particular time. These events appear as banners at the top of your calendar; they don’t occupy blocks of time. For example, “Submit Final Draft” in the screenshot shown here is an untimed event.

64 Using Your Treo 700w Smartphone

1. Press Start and select Calendar.

2. Press Menu (right action key) and select New Appointment.

3. Enter a Subject (description).

4. Select the starting and ending dates.

5. Select All Day, and then select Yes.

6. Press OK .

Calendar CHAPTER 4

Using Your Treo 700w Smartphone 65

CHAPTER 4 Staying Organized

Tip

To enter a birthday or an anniversary, create an untimed event that repeats every year.

Tip

You can also add an alarm when you create the event.

Scheduling a repeating appointment

1. Create an appointment or untimed event, and then select it.

2. Press Edit .

3. Select Occurs, and then select a repeat pattern. To create a repeat pattern, select Edit pattern and follow the onscreen instructions.

4. Press OK .

Adding an alarm reminder to an event

1. Create an event, and then select it.

2. Press Edit .

3. Select Reminder, and then select Remind Me.

4. Enter the number of minutes, hours, days, or weeks before the event you would like to receive the alarm.

5. Press OK .

Type of time units Number of time units

66 Using Your Treo 700w Smartphone

Calendar CHAPTER 4

Sending a meeting request

You can email meeting invitations to contacts who use Microsoft® Office Outlook

1. Create an event, and then select it.

2. Press Edit (left action key).

3. Select Attendees, and then select the name of the contact you want

4. Press OK . The next time you synchronize, the meeting request is sent to the

attendees. When attendees accept your meeting request, the meeting is automatically added to their schedules. When you receive their response, your calendar is updated as well.

or Outlook Mobile.

to invite. To invite other attendees, select Add and select the names.

Marking an event as sensitive

If other people have access to your Microsoft Office Outlook calendar on your computer and you don’t want them to see an appointment, you can mark that appointment as private to hide it from other Microsoft Office Outlook users.

1. Create an event, and then select it.

2. Press Edit (left action key).

3. Select Sensitivity, and then select one of the following:

• Private: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Private” near the top of an open appointment. If you sync with Exchange Server, other users who can access your folders can’t

[!]

Before You Begin

Create contact entries with email addresses for the people you want to invite to a meeting. You can’t access contact entries without email addresses from your calendar.

Did You Know?

If you are using an Exchange 2003 Server with Service Pack 2, you can use your corporate Global Address List to find contact information for an attendee. Select Attendees, press Menu, and then select Find Online. Enter the name of the attendee and select Find.

Tip

If you don’t see an option on the screen, press Down on the 5-way to scroll to other options. For example, when editing an event, you don’t see the Sensitivity option until you scroll toward

Using Your Treo 700w Smartphone 67

CHAPTER 4 Staying Organized

see your private events; they see private events as unavailable time slots.

• Personal: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Personal” near the top of an open appointment.

• Confidential: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Confidential” near the top of an open appointment.

4. Press OK .

Organizing your schedule

Use categories to view different types of events.

1. Create an event, and then select it.

2. Press Edit (left action key).

3. Select Category, and then check the categories which apply to this event. To add a new category, press New (left action key), enter the category name, and then press OK .

4. Press OK two more times.

5. After you assign events to categories, press Menu (right action key) and select Filter.

6. Select the type of events you want to view.

68 Using Your Treo 700w Smartphone

Calendar CHAPTER 4

Deleting an event

1. Highlight the event you want to delete.

2. Press Menu (right action key) and select Delete Appointment.

3. Select Yes.

Customizing Calendar

1. Press Menu (right action key) and select Options.

2. On the General tab, set any of the following options:

• 1st day of week: Sets Sunday or

Monday as the first day of the week for all Calendar views.

• Week view: Sets whether five, six, or

seven days appear in Week View.

• Show half hour slots: Sets whether

time slots appear in one hour or half-hour increments in Day View and Week View.

• Show week numbers: Sets whether week numbers (1–52)

appear in Week View.

Tip

Not all icons appear in all Calendar views.

Using Your Treo 700w Smartphone 69

CHAPTER 4 Staying Organized

3. Select the Appointments tab and set any of the following options:

• Set reminders for new items: Sets

whether a reminder is automatically added to new events and how long before the event the reminder appears. You can override this setting for individual events.

• Show icons: Sets which icons appear

next to events.

The event has a reminder. The event repeats in a specified pattern.

The event has a note attached. A location has been assigned to the event. The event is a meeting. The event is marked private.

• Send meeting requests via: Sets the Messaging method used to send meeting requests: email, MMS, or SMS.

4. Press OK .

70 Using Your Treo 700w Smartphone

Tasks CHAPTER 4

Tasks

You can use Tasks to remind you of tasks you need to complete and to keep a record of completed tasks.

Adding a task

1. Press Start and select Programs.

2. Select Tasks .

3. Press New .

4. Enter a description of the task as the Subject.

5. Set any of the following:

• Priority: Sets the priority level for this task. Later you can arrange your tasks based on the importance of each task.

• Status: Indicates whether the task is now completed.

• Starts: Specifies when the task begins.

• Due: Sets the due date for the task.

• Occurs: Indicates if the task repeats at regular intervals and how often it repeats.

• Reminder: Sets an alarm for this task and indicates when you want to be reminded.

• Categories: Assigns the task to one or more categories.

• Sensitivity: Marks this task as Normal, Personal, Private, or Confidential.

• Notes: Lets you enter additional text for the task.

6. Press OK .

Did You Know?

If you want to use Tasks Over the Air (OTA) synchronization, install the software from your Getting Started CD. OTA features also require an Exchange Server 2003 upgrade to Service Pack 2. The option to synchronize tasks wirelessly in the ActiveSync application appears only if you have the appropriate sever.

Tip

You can also add a task by selecting the Tasks entry bar at the top of the screen.

Using Your Treo 700w Smartphone 71

CHAPTER 4 Staying Organized

Tip

You can also mark a task complete by tapping the check box next to the task on the Tasks list.

Did You Know?

Overdue tasks appear in red.

Checking off a task

1. Select the task you want to check off.

2. Press Edit (left action key).

3. Select Status and select Completed.

4. Press OK .

Organizing your tasks

1. In the Tasks list, press Menu (right action key) and select Filter.

2. Select which tasks you want to view: All Tasks, Recently Viewed, No Categories, Active Tasks, Completed Tasks, or a specific category, such as Business or Personal.

3. Press Menu (right action key) and select Sort By.

4. Select the sort method: Status, Priority, Subject, Start Date, or Due Date.

72 Using Your Treo 700w Smartphone

Deleting a task

1. Highlight the task you want to delete.

2. Press Menu (right action key) and select Delete Task.

3. Select Yes.

Customizing Tasks

1. Go to the Tasks list.

2. Press Menu (right action key) and select Options.

3. Set any of the following options:

• Set reminders for new items: Automatically adds a reminder to new tasks. The default reminder is set to 8:00 on the morning the task is due. You can override this setting for individual tasks.

• Show start and due dates: Displays task start and due dates in the Tasks list.

• Show Tasks entry bar: Displays the Tasks entry bar at the top of the Tasks list.

4. Press OK .

Tasks CHAPTER 4

Using Your Treo 700w Smartphone 73

CHAPTER 4 Staying Organized

[!]

Before You Begin

Install the software from your Getting Started CD that came with your smartphone.

Did You Know?

You can add several voice notes within a single note.

Notes

Notes are a great way to capture thoughts, questions, and meeting notes on your Palm Treo 700w smartphone.

Creating a note

1. Press Start and select Programs.

2. Select Notes .

3. Press New (left action key).

4. Do one of the following:

• Type the text with the keyboard.

• Write the text with the stylus.

• Draw a sketch with the stylus, crossing at least three ruled lines.

5. Press OK .

Recording a voice note

You can create a new voice note or add a recording to an existing note.

1. Press Start and select Programs.

2. Select Notes .

3. To add a recording to a note, open the note you want to add the recording to. To create a new voice note, skip this step.

4. Press Menu (right action key) and select View Recording Toolbar.

5. Select to begin recording.

74 Using Your Treo 700w Smartphone

Notes CHAPTER 4

6. Speak into your smartphone's microphone or hold it close to another sound source.

7. When you finish recording, select to stop recording. A Recording icon appears in the note or note list, depending on where you recorded the note.

8. Press OK .

Creating a note from a template

1. Go to the Notes list.

2. Select the Show list in the upper-left, and then select Templates.

3. Open the template you want to use.

4. Enter the information.

5. Press OK .

6. Rename the note and move it to the appropriate folder. See “Organizing your notes” on page 75 for details.

Organizing your notes

You can rename your notes, move notes to another folder, and move notes between your smartphone and an expansion (storage) card.

1. Go to the Notes list and highlight a note you want to move.

2. Press Menu (right action key) and select Rename/Move.

3. Select Name, and then enter a new name for the note.

4. Select Folder, and then select the folder you want to store the note.

5. Select Location, and then select Main memory or Storage Card.

6. Press OK .

Tip

To play a recording, select the voice note in the Notes list or open the note containing the recording and select the Recording icon.

Tip

To create a new template, open the note you want to save as a template. Press Menu and select Rename/Move. Select Name, and then enter a name for the template. Select the Show list, and then select Template. Press OK.

Using Your Treo 700w Smartphone 75

CHAPTER 4 Staying Organized

Tip

To create a new folder, go to the Notes list, select the Show list in the upper-left, and then select Add/ Delete. Select New, enter a name for the folder, and then press OK.

7. Select the Show list in the upper-left, and then select the folder you want to view.

8. Select the Sort By list in the upper-right, and then select whether you want to sort your notes by Name, Date, Size, or Type.

Deleting a note

1. Go to the Notes list and highlight the note you want to delete.

2. Press Menu (right action key) and select Delete.

3. Select Yes.

Customizing Notes

1. Go to the Notes list.

2. Press Menu (right action key) and select Options.

3. Set any of the following options:

• Default mode: Sets the default entry mode to Writing or

Typin g.

• Default template: Sets the default template for new notes.

• Save to: Sets the default location where new notes are stored.

• Record button action: Sets whether the Side button opens the

Notes application or stays in the current application.

4. Press OK .

76 Using Your Treo 700w Smartphone

Calculator CHAPTER 4

Calculator

You can use Calculator for basic arithmetic calculations, such as addition, subtraction, multiplication, and division.

Performing calculations

1. Press Start and select Programs.

2. Select Calculator .

3. Enter numbers and perform calculations, including the following:

Clears the last digit in a multi-digit

entry.

Clears the current calculation or the displayed number. Calculates the reciprocal of a number. Calculates percentage. Calculates the square root of a number. Switches a number between negative and positive.

Using the Calculator memory

• To store a number, select the box to the left of the entry box. An M appears in the box.

• To add the displayed number to the number stored in memory, select .

• To display the number stored in memory, select .

• To clear the memory, select .

Tip

You can tap the screen or use the keyboard to input numbers.

Did You Know?

When you store a number in memory, it replaces the one that is currently stored.

Tip

To paste a number you copied in another application, press Edit and select Paste. To copy a number, press Edit and select Copy. You can paste the copied number in another application.

Tip

For more advanced calculations, use Excel Mobile. See “Excel Mobile” on page 142 for details.

Using Your Treo 700w Smartphone 77

CHAPTER 4 Staying Organized

78 Using Your Treo 700w Smartphone

Using Email and Other Wireless Services

Sending and receiving messages and email

You can use the Messaging application to exchange email, brief text messages (SMS), and multimedia messages (MMS) with other mobile devices and email addresses that support these forms of messaging. You can also exchange instant messages (IM) with Pocket MSN. Before you use your smartphone to send or receive messages, consult Verizon Wireless for pricing and availability of email, text, multimedia, and IM messaging services.

Creating and sending a text message

Each text message can hold up to 160 characters. To save time, you can select from predefined My Text phrases, such as “Call me” or “On my way.” You can add your own My Text phrases, and if you prefer, you can enter the full message text too.

1. Go to your Today screen.

2. Press Messaging (left action key).

3. Press Left until you see Text Messages in the title bar.

4. Press New (left action key)

CHAPTER 5

[!]

Before You Begin

Do the following:

• Make sure your phone is on before you send or receive messages.

• For delivery of Outlook email using Direct Push Technology, install the software from your Getting Started CD. This feature also requires an Exchange Server 2003 upgrade to Service Pack 2.

Did You Know?

When addressing a message, you can enter the first few numbers of a contact’s mobile phone number or the contact’s first and last initials separated by a space.

CHAPTER 5 Using Email and Other Wireless Services

Did You Know?

You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free headset or the speakerphone.

Tip

Some symbols can’t be used in text messages. Invalid characters are automatically replaced by the Messaging application.

5. Do one of the following to address the message:

• If the recipient’s name and mobile

number are in your Contacts list, type the first few letters of the first or last name or simply enter the first initial, followed by a space, and then the last initial to find a name.

• If the recipient’s name is in an online

address book, press Center , enter the name, press Menu (right action key), and then select Find Online. Select the name, and then select to use either the phone number or email address. For more information, see “Adding an online address book” on page 95 and “Using an online address book” on page 96.

• If the recipient’s name and mobile number are not in your

Contacts list, enter the full mobile number or email address.

6. Enter your message, or press Menu (right action key), select My Text, and then select a predefined phrase you want to insert.

7. (Optional) Press Menu (right action key) and select Spell Check.

8. (Optional) Press Menu (right action key) and select Message Options. Enter a callback number and then select OK.

9. Press Send (left action key).

80 Using Your Treo 700w Smartphone

Sending and receiving messages and email CHAPTER 5

Creating and sending a multimedia message

Multimedia messages consist of pictures, videos, text, and sounds presented as one or more slides. Even if your smartphone does not include a camera, you can still send, receive, and view pictures and videos. You can include any of the following items:

Ringtones

•MIDI

Sound clips

•WAV

•QCELP

Pictures

•JPEG

•GIF

Videos

•3G2

1. Go to your Today screen.

2. Press Messaging (left action key).

3. Press Left until you see MMS in the title bar.

Tip

To address a message to multiple recipients, separate the addresses with a semicolon (;). If you address a single text to three people, you are billed for three messages; if you address a multimedia message to three people, you are billed for one message.

Using Your Treo 700w Smartphone 81

CHAPTER 5 Using Email and Other Wireless Services

Tip

To add a new My Text phrase, select Edit My Text Messages in the list.

Did You Know?

A multimedia message can contain up to 350KB that consists of multiple items (up to 16 slides).

Tip

While creating a message, select the arrows at the bottom of the screen to move between slides.

4. Press New (left action key).

5. Do one of the following to address the message:

• If the recipient’s name and mobile

number are in your Contacts list, type the first few letters of the first or last name; or simply enter the first initial, followed by a space, and then the last initial to find a name.

• If the recipient’s name is in an online

• If the recipient’s name and mobile number or email address are

not in your Contacts list, enter the full mobile number or email address.

6. Select Subject and enter a title for the message.

7. Select New Slide.

8. Press Center and select one of the following:

• Add Picture: Lets you insert a picture. You can take the picture

with the built-in camera or insert an existing picture.

• Add Video: Lets you insert a video. You can capture a video

with the built-in camera or insert an existing video clip. If you insert a video, you cannot add any more pictures, videos, or sounds to that message.

82 Using Your Treo 700w Smartphone

Sending and receiving messages and email CHAPTER 5

• Add Sound: Lets you record a message, such as a voice caption for a picture, or insert an existing sound, such as a ringtone. You can add one sound per slide; to send more than one sound in a message, add another slide to your message. If you capture a picture with the built-in camera and save it with a voice caption, the voice caption does not count as a sound file.

9. Enter a text caption or message for the item you inserted.

10. Select Next and repeat steps 8–9 to add other items in this message.

11. (Optional) Select Preview to view the message as the recipient will see it.

12. When you’re done creating the message, press OK .

13. Press Send (left action key).

Receiving text and multimedia messages

When your phone is on and in a wireless coverage area, you automatically receive new text messages. For multimedia messages, you can set your smartphone to automatically download new messages or to notify you that messages are ready to download. You can also set your smartphone to notify you when a new text or multimedia message arrives.

The new message notification may include any of the following options:

• View: Opens the message so you can view its full contents.

• Download: Downloads the rest of the message from the server.

• Reply: Opens a message addressed to the sender’s phone number.

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CHAPTER 5 Using Email and Other Wireless Services

Did You Know?

When viewing a message, you can press Right on the 5-way to move to the next message in that account, or press Left on the 5-way to move to the previous message in that account.

Did You Know?

When you respond to a text message from the SMS list view, you can change the phone number before sending the response. Open the text message and enter your reply. Press Send. Edit the phone number, or add an area code or county code. Select Call to send the message.

• Dismiss: Closes the notification and puts the message in your Inbox.

• Menu: Opens a menu where you can select other options.

Viewing/playing a multimedia message

1. Go to your Today screen.

2. Press Messaging (left action key).

3. Press Left until you see MMS in the title bar.

4. From the Inbox, select the message you want to view.

5. If you’re viewing the message for the first time, playback begins automatically. Otherwise, select an item to play.

6. Do any of the following:

• Go the previous or next slide:

Tap Previous or Next .

• Pause or resume playback:

Tap Pause or Play .

• Save the item that is playing: Press Menu (right action

key) and select Save.

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• Go to the top of the message: Press Menu (right action key) and select Message Overview.

• Reply to the message: Press Menu (right action key) and select Reply or Reply All.

• Call the sender: Press Menu (right action key) and select Call Sender.

• Save the message as a template for other messages: Press Menu (right action key) and select Save to Template.

7. P r e ss OK .

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CHAPTER 5 Using Email and Other Wireless Services

Did You Know?

If you are out of a coverage area or if your phone is off, your outgoing messages go into the Outbox. When you return to a coverage area, your pending messages are sent automatically and transferred to the Sent folder.

If your email account requires a VPN connection to establish a secure connection, you must install a VPN application (sold separately) on your smartphone before you can access your email. See “Connecting to a VPN” on page 207 for more info.

Did You Know?

You can receive email messages in different formats, including HTML, RTF, and plain text.

Setting up an email account

You can use your smartphone to access several types of email accounts. Before you set up your email account on your smartphone, you must determine which type of account you want to access, as the steps vary for each of the following account types:

• Exchange Server: Enables you to wirelessly synchronize your email and other information directly with the information stored on a Microsoft Exchange 2003 Server.

When the Exchange Server 2003 is upgraded to Service Pack 2, new features are available that allow you to access online address books and use Direct Push Technology. These features include Global Address List, Tasks Over The Air (OTA), and IP-based push updating of Outlook information.

Direct Push Technology is the two-way wireless delivery method used between Microsoft Exchange 2003 with SP2 (Service Pack 2) servers and a smartphone with Windows Mobile 5.0 with MSFP (Messaging and Security Feature Pack) for Outlook information (Email, Calendar, Contacts, and Tasks).

Direct Push Technology uses an Internet Protocol (IP)-based methodology rather than SMS-based methodology resulting in lower network overhead, lower costs, and more efficient communications.

• Wireless Sync: Enables you to use a Verizon Wireless Sync account to wirelessly synchronize your email and other information with the information stored on your computer (Verizon Wireless Sync account required, additional charges may apply).

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• IMAP or POP: Enables you to send and receive email messages with a corporate email account or an account that you have with an Internet service provider (ISP).

• Hotmail: Enables you to send and receive email messages with an MSN Hotmail account. See“Using Pocket MSN” on page 103 for information on setting up an MSN Hotmail account.

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CHAPTER 5 Using Email and Other Wireless Services

[!]

Before You Begin

Do the following:

• Install the software from the Getting Started CD.

• For delivery of Outlook email using Direct Push Technology, make sure that your Exchange Server 2003 is upgraded to Service Pack 2.

Tip

If you already set up an Exchange Server account, Add Server Source does not appear on the menu; Configure Server appears on the menu instead.

Tip

The Exchange Server settings are casesensitive. Be sure to enter uppercase and lowercase letters properly.

Setting up an Exchange Server email account

You can use your smartphone to sync directly with Exchange Server using Exchange ActiveSync. You may have already set up your Exchange Server email settings when you installed the ActiveSync desktop software. If you did not set up an Exchange Server email account, work with your system administrator to gather the following info, and then follow the steps in this section to set up an account now.

• Mail server address and domain name

• Your username and password

1. Press Start and select Programs.

2. Select ActiveSync .

3. Press Menu (right action key) and select Add Server Source.

4. Enter the Server address, and then press Next (right action key).

5. Enter your username, password, and domain. The password is case-sensitive. Your password can use numbers and text. Check if your Caps Lock and Option Lock are active because that can affect the password you are entering. See “Entering lowercase and uppercase letters” on page 27 and “Entering numbers, punctuation, and symbols” on page 27.

6. If you want to enter your password each time you access this account, do not check the Save password box. If you want your password entered automatically, check this box.

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7. (Optional) Select Advanced to set the rules for fixing sync conflicts.

8. Press Next (right action key) and check the boxes for the types of information you want to synchronize with Exchange Server.

9. (Optional) Highlight one of the items and select Settings to change the synchronization settings for that type of information.

10. Press Finish (right action key).

11. Synchronize with your Exchange Server and set your sync schedule. See “Setting a sync schedule with an Exchange Server” on page 90.

[ * ] NOTE Settings are not available for all items. If you want to

download more than the email message header, select E-mail in step 9 and increase the KB setting. If you don’t increase this setting, you can manually download the rest of the message at your convenience.

Tip

Ask your system administrator if it is OK to store your corporate email password on your smartphone. You may need to enter your password each time you access your email for increased security.

Tip

If you have problems sending mail, try using the following outgoing mail settings:

Username: (9-digit phone number)@vzmail.net

Password: (Your www.vtext.com password)

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CHAPTER 5 Using Email and Other Wireless Services

[!]

Before You Begin

Set up an Exchange Server email account. See “Setting up an Exchange Server email account” on page 88.

Setting a sync schedule with an Exchange Server

Follow these steps to set your sync schedule:

1. Press Start and select Programs.

2. Select ActiveSync .

3. Press Menu (right action key) and select Schedule.

4. Set your schedule for peak and off-peak times. To conserve power it is recommended to change your settings to synchronize every 30 or 60 minutes instead of as items arrive.

5. Set your roaming preference. By default, a scheduled sync does not work while you are roaming. This is to prevent roaming charges on your account. If roaming charges are not a concern, select Use above settings while roaming.

6. Press OK .

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Setting up a Wireless Sync email account

Wireless Sync lets you sync your email and other information when you’re away from your computer. To use Wireless Sync, you must first install the desktop synchronization software that came with your smartphone, and you must subscribe to Verizon Wireless’s Wireless Sync feature (additional charges may apply).

1. If you haven’t already done so, go to

http://www.wirelesssync.vzw.com

• Create your Wireless Sync account. Click Register and then Setup Wireless Sync Now.

• Click Next and then follow the onscreen instructions.

• When prompted, enter a temporary password and then select an official password.

• Indicate which email accounts you want to use with this feature. (This may require info about your mail server from your system administrator.)

• Install the Wireless Sync desktop software.

2. On your smartphone, press Start and select Programs.

3. Select Wireless Sync .

4. Press Start (left action key) and then wait a few minutes for the installation to complete.

5. When the following message appears on your smartphone screen: Have you created your Wireless Sync account yet?, select Yes.

6. Select Sync near the top of the screen.

7. When the Authentication dialog box appears, enter the password for your Wireless Sync account.

to do the following:

[!]

Before You Begin

Make sure your phone is on.

Tip

For corporate email accounts, the default settings do a wireless sync whenever info changes in Microsoft Office Outlook find out how often you can expect message delivery, contact your system administrator and ask about your company’s server settings. For Internet email accounts, the default settings do a wireless sync every 30 minutes. To customize your Wireless Sync settings, select Setup at the bottom of the screen, and then select Push/ ReadySync.

. To

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CHAPTER 5 Using Email and Other Wireless Services

8. When the First Synchronization dialog box appears, do one of the following based on the type of email account you set up:

• Corporate email or both: Select Refresh.

• Internet email: Select Merge.

[!]

Before You Begi

Work with your system administrator to gather the following info:

• Account type (P OP3 or IMAP)

• Mail server name for receiving mail

• Mail server name for sending mail

• Your username and password

• Domain name

• Any special security requirements

If you have problems configuring your account, go to

www.palm.com/ emailsetup for more

information.

Setting up an IMAP or POP email account

You can send and receive email messages with an email account that you have with an Internet service provider (ISP), an email account that you access using a VPN server connection (such as a work account), or any other IMAP (Internet Message Access Protocol) or POP email account.

1. Go to your Today screen.

2. Press Messaging (left action key).

3. Press Menu (right action key) and select Tools > New Account.

4. Enter the email address that you want to set up, and then press Next (right action key).

5. Wait until the Status box displays Completed, and then press Next (right action key).

6. Enter your name, username, and password.

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Palm 700w User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Welcome

What’s in the box?

Hardware

Documentation and software

What you need to use your smartphone

Palm® Treo™ 700w smartphone overview

Top view

Front view

Back view

Installing the battery

Charging the battery

Turning your smartphone on/off

Turning your phone on and off

Waking up the screen and turning it off

Making your first call

Adjusting call volume

What’s my number?

Setting up your computer

System requirements

Installing the desktop synchronization software

Connecting your smartphone to your computer

Moving around the screen

Scrolling through screens

Closing screens

Highlighting and selecting items

Highlighting text

Using the action keys

Selecting menu items

Selecting options in a shortcut menu

Selecting options in a list

Using the keyboard

Understanding the keyboard backlight

Entering lowercase and uppercase letters

Entering numbers, punctuation, and symbols

Entering other symbols and accented characters

Symbols and accented characters

Opening and closing applications

Opening applications

Closing applications

Using your Today screen

Synchronizing contacts and other info

Battery life

Maximizing battery life

Where to learn more

For a quick introduction

While using your smartphone

If you need more information

Using Your Phone

Phone overview

Accessing your Today screen

What are all those icons?

Making calls

Dialing with the number pad

Dialing by contact name

Dialing with a speed dial button

Dialing by company name

Dialing from a web page or message

Redialing a recently called number

Dialing using the onscreen Dial Pad

Receiving calls

Using voicemail

Setting up voicemail

Voicemail notification

Retrieving voicemail messages

Managing active calls

Ending a call

Returning to an active call from another application

Saving phone numbers

More ways to manage calls

Making a second call

Answering a second call (call waiting)

Making a conference call

Using Flash mode during an Active call

Forwarding calls

Viewing minutes usage