This product also is licensed under United States patent 6,058,304.
MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson.
http://www.iis.fraunhofer.de/amm/
MultiMediaCard trademark.
All rights reserved.
. Palm, Inc. is an authorized licensee of the
PN: 406-10383-00
v. 2.0
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from
the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or
claims by third parties that may arise through the use of this software. Palm, Inc. and its
suppliers assume no responsibility for any damage or loss caused by deletion of data as a
result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important
data on other media to protect against data loss.
End user notice
Microsoft® Voice Command Version 1.5 for Windows Mobile™
IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while
using Device Software.
Operating certain parts of this Device requires user attention. Diverting attention away from
the road while driving can possibly cause an accident or other serious consequences. Even
occasional, short diversions of attention can be dangerous if your attention is diverted away
from your driving task at a critical time. Do not change system settings or enter data nonverbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before
attempting these operations. This is important since while setting up or changing some
functions you might be required to distract your attention away from the road and remove
your hands from the wheel.
Microsoft makes no representations, warranties or other determinations that ANY use of the
Software Product is legal, safe, or in any manner recommended or intended while driving or
otherwise operating a motor vehicle.
General Operation
Voice Command Control: Many of the functions of the Device Software can be accomplished
using only voice commands. Using voice commands while driving allows you to initiate the
command with a button and then operate the Device mostly without removing your hands
from the wheel.
Prolonged Views of Screen: If you are driving, do not access any function requiring a
prolonged view of the screen. Pull over in a safe and legal manner before attempting to
access a function of the system requiring prolonged attention. Even occasional short scans to
the screen may be hazardous if your attention has been diverted away from your driving task
at a critical time.
Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you
can still hear outside traffic and emergency signals while driving. Driving while unable to hear
these sounds could cause an accident.
Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions
based on your observations of local conditions and existing traffic regulations. The Device
Software is not a substitute for your personal judgment.
Use of Speech Recognition Functions: Speech recognition software is inherently a statistical
process which is subject to errors. It is your responsibility to monitor the speech recognition
functions and address any errors.
Index ..................................................................................................... 257
viii
Welcome
Welcome
Congratulations on the purchase of your Palm® Treo™ 700w
smartphone. In one compact and indispensable device, you now have
all of the following:
•An advanced mobile smartphone
•A Windows Mobile organizer with portable expansion capability
(MultiMediaCard/SD/SDIO)
•High-speed web browsing with NationalAccess and
BroadbandAccess support
•A 1.3-megapixel digital camera (camera smartphone only)
•Mobile email
•Text and multimedia messaging
•A media player
•Microsoft Office Mobile suite
Tip
LOOK HERE: Don’t
miss the helpful tips
and cross-references
given in this column.
Did You Know?
The Verizon Wireless
business-to-business
sales department
offers a Treo 700w
smartphone without a
camera. If you
purchased your
smartphone from this
department, check
the packaging to see
if your smartphone
includes a camera.
This guide helps you set up your Treo 700w smartphone and quickly
learn to use it.
[ * ] NOTE Phone and text messaging service require a service contract
with Verizon Wireless. Web, email, and messaging services require a
service contract and high-speed data service from Verizon Wireless.
Data speeds vary based on network availability and capacity.
Using Your Treo 700w Smartphone1
Welcome
What’s in the box?
You should have received all of the following items in the Treo 700w
smartphone box:
Hardware
•Treo 700w smartphone
•Rechargeable battery
•AC charger
•USB sync cable
•Headset
Documentation and software
•Read This First setup poster
•Treo 700w Smartphone for Verizon Quick Reference Guide
•Using Your Palm Treo 700w Smartphone (this guide)
•Getting Started CD that includes the following:
•Microsoft
• ActiveSync
• Additional software for your smartphone
•Welco me CD that includes the Palm Treo 700w Smartphone
Interactive User Guide
•Palm warranty
®
Office Outlook® 2002
®
desktop synchronization software
2Using Your Treo 700w Smartphone
What you need to use your smartphone
As you work through the instructions in this guide, you need all the
items that came in the Treo 700w smartphone box (see “What’s in the
box?” on page 2) as well as the following:
•An activated mobile account with data services
•A location with wireless coverage for your smartphone
•An electrical outlet
•The computer you want to synchronize your personal
information with
[ * ] NOTE To use email, web browsing, or multimedia messaging, your
Verizon Wireless service plan must include data services.
Welcome
Using Your Treo 700w Smartphone3
Welcome
4Using Your Treo 700w Smartphone
Setting up your smartphone
CHAPTER 1
and computer
Palm® Treo™ 700w smartphone
overview
Top view
Antenna
Infrared (IR) port
Expansion
card slot
Ringer switch
Stylus
Did You Know?
The ringer switch
silences all sounds,
including music,
when you need quiet.
There is no need to
navigate menus.
5
CHAPTER 1Setting up your smartphone and computer
Tip
Be careful not to
scratch or crush your
smartphone screen.
Do not store it in a
place where other
items might damage
it. Visit
www.palm.com/
mytreo700wVerizon
to find a variety of
useful accessories,
including carrying
cases that protect the
screen.
Front view
Indicator light (phone
and charge indicator)
Volume
Side button
Left action
key
Phone/Send
button
Earpiece
Start
button
5-way
navigator
Right action key
OK button
Power/End button
Center/Select button
Headset jack
Microphone
Multiconnector
6Using Your Treo 700w Smartphone
Back view
Palm® Treo™ 700w smartphone overviewCHAPTER 1
Self-portrait mirror
Camera lens
(camera
smartphone
only)
Speaker
Battery door release
[ ! ] IMPORTANT The Treo 700w smartphone speaker includes a large
magnet, so be sure not to store your smartphone near credit cards or
other items that could be demagnetized.
Using Your Treo 700w Smartphone7
CHAPTER 1Setting up your smartphone and computer
Tip
If your smartphone
does not turn on after
inserting the battery,
you need to connect it
to the AC charger to
charge it. If it still
doesn’t start, do a soft
reset. See
“Performing a soft
reset” on page 213.
Tip
You can buy an extra
battery as a spare for
long airplane trips or
periods of heavy data
use. Be sure to use
batteries from Palm
only.
Installing the battery
1. Use one hand to press the battery door release and use the
other hand to slide the battery door downward to remove it
from your smartphone.
2. Align the battery contacts with the phone contacts inside
the battery compartment.
3. Insert the battery into the compartment at a 45-degree
angle and then press it into place.
4. Slide the battery door onto the back of the smartphone
until it clicks into place. Your smartphone screen turns on
and the Treo screen appears. Wait for the progress bar on
the Treo screen to fill and the Windows Mobile screen to
appear.
5. Follow the onscreen instructions to finish the installation.
Battery
Battery door
release
Reset
button
contacts
Phone
contacts
8Using Your Treo 700w Smartphone
Charging the batteryCHAPTER 1
Charging the battery
Before using your Palm Treo 700w smartphone, you need to charge the
battery. See “Battery life” on page 34 for tips on maximizing the life of
your smartphone’s battery.
[ ! ] IMPORTANT Charge the battery for 3.5 hours, or until the indicator
light is solid green.
1. Plug the AC charger into a wall outlet. If necessary, connect an
adapter.
2. With the arrow on the connector facing up (toward your
smartphone screen), connect the charger cable to the bottom of
your smartphone.
Indicator light
Did You Know?
If your battery ever
becomes fully
drained, your info is
stored safely on your
smartphone until you
recharge the battery
or connect your
smartphone to a
power source.
Did You Know?
You can charge your
smartphone using
your USB cable. The
USB cable must be
directly connected to
your computer or to
an externally
powered (not buspowered) USB hub.
Using Your Treo 700w Smartphone9
CHAPTER 1Setting up your smartphone and computer
Did You Know?
Battery consumption
varies based on
personal usage.
Consumption factors
include signal
strength,
speakerphone usage,
and the type of calls
you make (data or
voice).
Tip
If the indicator light
does not turn on when
you connect your
smartphone to the AC
charger, double-check
the cable connection
and the electrical
outlet to which it is
connected.
Did You Know?
Tapping the Battery
icon opens a window
showing a percentage
level of charge left in
the battery.
3. Check the indicator light to confirm your smartphone is charging.
• Solid red indicates your smartphone is charging.
• Solid green indicates that your smartphone is fully charged.
When your smartphone is on (see “Turning your phone on and off” on
page 11), the onscreen battery icon displays the charging status:
A solid lightning bolt indicates that the battery is connected to
a wall outlet and is charging.
A shaded lightning bolt indicates that the battery is connected
to a wall outlet and is fully charged.
A partial battery without a lightning bolt indicates that the
battery is not connected to a wall outlet and it has some
power.
An exclamation point (
!) indicates that the battery needs to be
charged immediately.
Battery
icon
10Using Your Treo 700w Smartphone
Turning your smartphone on/offCHAPTER 1
Turning your smartphone on/off
The phone and the screen of your Palm Treo 700w smartphone can be
turned off and on separately. This means you can wake up the screen to
use just the organizer features of your device, without turning on the
phone. Also, when the screen is turned off the phone can be on and
ready for you to receive and make calls.
Turning your phone on and off
When you turn on your phone, it connects to a mobile network so that
you can make and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. When your
smartphone locates a signal, Verizon Wireless and the signalstrength icon appear at the top of the screen, indicating you can
use the phone and Internet features (if supported by the local
network).
2. Press and hold Power/End again to turn off your phone. When
your phone is off, the phone-off icon appears at the top of the
screen and your smartphone is not connected to any mobile
network. You can still use the organizer and other features.
Waking up the screen and turning it off
Wake up the screen and leave the phone turned off when you want to
use only the organizer features of your smartphone, for example, when
you’re on a plane and want to look at your calendar. You can also turn
off your smartphone’s screen without turning off your smartphone’s
wireless features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
Did You Know?
The indicator light
flashes green when
your phone is on and
you’re inside a
coverage area. If
you’re outside a
coverage area, the
indicator light flashes
amber and no bars
appear in the signalstrength icon.
Tip
If Sound Mode is on
you hear a series of
tones when you turn
your phone on and
off. For more info on
Sound Mode see
“Setting the ringer
switch” on page 180.
Tip
You can set how long
the screen stays on.
Press Start, select
Settings, select the
System tab, and then
select Power. Select
the Advanced tab,
and then increase the
On battery power
setting.
Using Your Treo 700w Smartphone11
CHAPTER 1Setting up your smartphone and computer
Tip
The Dial Lookup list
might appear while
you are dialing a
number. Continue
entering numbers to
place the call. For
more info on the Dial
Lookup list, see
“Dialing by contact
name” on page 41.
Making your first call
We recommend that you charge your Palm Treo 700w smartphone for a
full 3.5 hours (or until the indicator light is solid green) before using it
for the first time.
1. Turn on your phone (see “Turning your phone on and off” on page
11).
2. If you do not see your Today screen,
press Phone/Send .
3. If you have not activated your phone,
follow these steps to do so:
• Use the number pad on the keyboard
to enter
on the ZRRC letter keys).
• Press Phone/Send to dial.
• Follow the voice prompts to activate
your phone. A service provisioning
message appears.
• Wait a few minutes until you see the Programming Successful!
message, and then press Dismiss (left action key).
228 (these numbers appear
*
12Using Your Treo 700w Smartphone
4. Use the number pad on the keyboard to
enter the number you want to call.
5. Press Phone/Send to dial.
6. When your call is complete, press Power/
End to end the call.
Adjusting call volume
While a call is in progress, press the Volume
button on the side of your smartphone to adjust
call volume.
Volume button
Making your first callCHAPTER 1
Using Your Treo 700w Smartphone13
CHAPTER 1Setting up your smartphone and computer
Tip
If your phone number
doesn’t appear on the
Phone Settings
screen, press OK, and
then turn your phone
off and back on again.
Repeat steps 1–6. If
your phone number
still doesn’t appear,
your phone has not
been activated. Turn
your phone off, wait a
few hours, and then
turn on your phone
and repeat these
steps. If your phone
number still does not
appear, please
contact Verizon
Wireless for
assistance.
What’s my number?
1. Make sure your phone is on (see
“Turning your phone on and off” on
page 11).
2. If you do not see your Today screen,
press Phone/Send .
3. Press Menu (right action key).
4. Select Preferences > Phone Settings.
5. On the Phone tab, look for your phone
number below the title bar.
6. Press OK .
Look here for your
phone number
14Using Your Treo 700w Smartphone
Setting up your computerCHAPTER 1
Setting up your computer
You can enter or change information on your smartphone or in
Microsoft Office Outlook on your computer, and then synchronize to
automatically update the info in both places—no need to enter the info
twice. We strongly recommend that you synchronize your smartphone
and your computer frequently to keep your information up-to-date (and
backed up) in both locations.
Before you can synchronize, you need to install the desktop
synchronization software and connect the sync cable on your computer.
Even if you already installed a previous version of the ActiveSync
software, you must install the software that came with your
smartphone on the Getting Started CD.
System requirements
Your computer should meet the following minimum system
requirements:
•Windows 2000 or XP (later versions may also be supported)
•32MB of available memory (RAM)
•170MB of free hard disk space
•CD drive
•Available USB port
•USB sync cable (included with your Palm Treo 700w smartphone)
®
Tip
You can also
synchronize your
smartphone with a
Microsoft Exchange
Server using
Microsoft Office
Outlook. See “Setting
up an Exchange
Server email account”
on page 88.
Tip
If you want to
synchronize with a
personal information
manager (PIM) other
than Microsoft Office
Outlook, you must
install a third-party
solution. Contact the
PIM’s author or
vendor to learn if
software is available
for your Treo 700w
smartphone.
Using Your Treo 700w Smartphone15
CHAPTER 1Setting up your smartphone and computer
[!]
Before You Begin
Check the following:
• You must have
Windows Media
Player 10 or later
installed on your
computer.
• If you are installing
on a computer at
work, make sure your
company allows you
to install new
software. Contact
your company’s
IT department for
help.
Tip
Need additional help
installing the desktop
software? See
“Trouble installing the
desktop software?” on
page 212.
Installing the desktop synchronization software
1. Close any applications that are currently running on your computer,
including those running in the background. Your computer needs to
have all its resources available to install the software.
2. Insert the Getting Started CD into the CD drive on your computer.
3. Follow the onscreen instructions during the installation. The Install
program prompts you to synchronize for the first time. See
“Synchronizing contacts and other info” on page 32 for more info
on synchronization.
Connecting your smartphone to your computer
[ * ] NOTE If you’re transferring from a previous Windows Mobile
device or from a Palm OS
move content, such as pictures, music, and files, to your smartphone by
going to www.palm.com
1. Plug the AC charger into a wall outlet. If necessary, connect an
adapter.
2. Plug the USB sync cable into an available USB port or into a
powered USB hub on your computer.
3. With the USB cable on the left, connect the sync cable to the bottom
of your smartphone.
4. Connect the charger cable to the connector on the sync cable.
®
device, you can learn more about how to
/us/support/Treo700wVerizon.
16Using Your Treo 700w Smartphone
USB sync
cable
Setting up your computerCHAPTER 1
Tip
For best performance,
plug your sync cable
directly into a USB
port on your
computer. If your
computer has USB
ports on both the front
and back, we suggest
using the back port. If
you use a USB hub,
make sure it is a
powered hub.
This button has
no function with
your Treo 700w
smartphone
Using Your Treo 700w Smartphone17
CHAPTER 1Setting up your smartphone and computer
18Using Your Treo 700w Smartphone
Moving around on your
CHAPTER 2
smartphone
Moving around the screen
To move around the Palm® Treo™ 700w smartphone screen, you can
use the 5-way navigator or you can tap items on the screen with the
stylus. As you become familiar with your smartphone, you’ll find your
own favorite way to scroll, highlight, and select items.
The 5-way includes the Right , Left , Up , Down , and Center
buttons.
Center
Left
Up
Right
Down
Tip
Some third-party
applications may not
work with the 5-way
navigator, and you
must use the stylus
instead.
Did You Know?
Custom navigation
features are available
when you browse the
web using Internet
Explorer. See
“Viewing a web
page” on page 104.
Tip
The arrow icons that
indicate directions on
the 5-way are
different from the
onscreen scroll
arrows and the
arrows that indicate a
list is available (see
“Selecting options in
a list” on page 25).
19
CHAPTER 2Moving around on your smartphone
Tip
When you are in
applications such as
Messaging, Internet
Explorer, and Word
Mobile, press and
hold Option while
pressing Left or Right
on the 5-way to
automatically go to
the top and bottom of
a screen.
Scrolling through screens
As on a computer, on your smartphone you scroll to move from field
to field or page to page, or in some cases to highlight an item or option
in a list.There are several methods of scrolling:
•Press the 5-way on the front of your smartphone. Press Right ,
Left , Up , or Down to move to the next field, button, or action
in that direction.
•Press and hold Option while pressing Up or Down to scroll
one screen at a time. These keys work just like the Page Up and
Page Down keys on your computer keyboard.
•Press and hold Option while pressing Left or Right to jump
to the top or bottom of the current document or entry.
•When viewing a screen with tabs,
such as when adding a contact,
press Down to scroll to the tabs,
and then press Left or Right to
move between tabs.
•When inside a text field, press
Right or Left to move to the
next character, and press Up or
Down to move between lines.
•When inside a list, press and hold
Up or Down to rapidly scroll
through the list.
•Tap an onscreen scroll arrow.
•Tap and drag the slider of an onscreen scroll bar.
Scroll arrows
Scroll arrows
20Using Your Treo 700w Smartphone
Moving around the screenCHAPTER 2
Closing screens
To accept the information you entered on a screen and to return to the
previous screen, do one of the following:
•Press OK .
•Use the stylus to tap or in the upper-right corner of the
screen.
Highlighting and selecting items
On most screens, one item—a button, a list entry, or a check box—is
highlighted by default. The highlight identifies which item is affected by
your next action. Use the 5-way to move the highlight from one item to
another before opening or selecting it.
The highlight can take one of two forms, depending on what is
highlighted:
•Border glow: This rectangular border
highlights items such as an onscreen button
(such as OK, Dismiss, or Hide), a check box,
an option, or a web link.
•Reverse type (light text on a dark background): This
highlights items such as a phone
number, an email address, text, or
an item in a list.
After highlighting an item with the 5-way, you can select or activate it by
pressing Center or by tapping the item with the stylus.
Tip
The best way to learn
to use the 5-way is to
experiment. Press
the 5-way buttons
and as you do, follow
the movement of the
border glow around
the screen. The
behavior of the
5-way varies slightly
in each application.
Using Your Treo 700w Smartphone21
CHAPTER 2Moving around on your smartphone
Tip
When text is
highlighted, you
can press Backspace
to delete the
highlighted text.
Highlighting text
You can use the 5-way or the stylus to highlight text on the screen:
•5-way: Press and hold Shift while pressing Right , Left ,
Up, or Down to extend the highlight in that direction.
•Stylus: Tap and drag the stylus across the text you want to
highlight. To highlight a word, double-tap it. To highlight a
paragraph, triple-tap it.
Using the action keys
The left and right action keys give you quick access to tasks that you can
do on the current screen, so the action key items vary from application
to application and from screen to screen. Look on the screen directly
above the action key to see the action that it does in the current context.
In some contexts, these keys may do nothing at all. In most cases the
right action key opens the menu, and the left action key
activates a specific command, such as New or Edit. Remember that
action key functions vary from screen to screen, so be sure to check the
onscreen label before pressing the action keys.
22Using Your Treo 700w Smartphone
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