This product also is licensed under United States patent 6,058,304.
A portion of this software includes software modules developed by
the Independent JPEG group. MPEG Layer-3 audio decoding
technology is licensed from Fraunhofer IIS and Thomson. This
product is protected by certain intellectual property rights of
Microsoft Corporation. Use or distribution of s uch technology outside
of this product is prohibited without a lice nse from Microsoft or an
authorized Microsoft subsidiary.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Tr eo™ 700P smartphone! In one
compact and indispensable device, you
now have all of the following:
• An advanced mobile smartphone
• Mobile email (corporate and personal)
• High-speed Internet connection and
data transfer with 1XRTT and EVDO
support
• A Palm OS
expansion capability (MultiMediaCard/
SD/SDIO)
• A 1.3-megapixel digital camera
• Text messaging
• A media player
• Productivity software
This guide helps you set up your Treo
smartphone and quickly learn to use it.
®
organizer with portable
NOTE Phone and text messaging services
require a service contract with your
wireless service provider. Web and email
services require a service contract and
high-speed data service from your wireless
service provider. Data speeds vary based
on network availability and capacity.
What’s in the box?
You should have received all the following
items in the Treo smartphone box:
Hardware
• Treo smartphone
• Rechargeable battery
• AC charger with international adapter(s)
(if required in your region)
• USB sync cable
• Stereo headset
WELCOME
1
Documentation and software
• Read This First booklet
• Quick Reference
• Palm Software Installation CD, which
includes:
®
• Palm
• Bonus software for your smartphone
• User Guide (this guide)
• User Guide for the VersaMail
Desktop software
Application
• Palm warranty
What do I need to
get started?
As you work through the instructions in this
guide, you’ll need all the items that came in
the Treo 700
in the box? ), as well as the following:
• An activated account with your wireless
service provider
• A location with wireless coverage for
your smartphone
• An electrical outlet
• The computer with which you want to
synchronize your personal information
• The Palm Software Installation CD
included in the box
P smartphone box (see What’s
2
WELCOME
Setting up
Congratulations on the purchase of your new Palm®Tr eo™ 700P
smartphone. You’re about to discover the many things about
your smartphone that will help you better manage your life and
have fun, too.
As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, take these few easy steps to set up.
Protect your screen. Be careful to store
your smartphone away from items that might
scratch or crush the screen. Visit
www.palm.com/treo700pcdma-mytreo
carrying cases and other useful accessories.
to find
Earpiece
DID YOU KNOW
screen is on, you can press and hold the Side
button to open an application of your choice;
see R
?
When your smartphone
eassigning buttons for details.
CHAPTER
5-way navigator and
Center button
Power/End
Applications
Menu
Messaging
Calendar
5
1
SETTING UP
CHAPTER
Back view
Self-portrait mirror
Battery door release
Camera lens
Speaker
Headset jack
Multi-connector
Microphone
IMPORTANT The Treo smartphone
speaker includes a large magnet, so be
sure to keep your smartphone away from
credit cards or other items that could be
demagnetized.
6
SETTING UP
1
Top view
Expansion
Infrared
(IR) port
card slot
Stylus
Ringer
switch
?
The Ringer switch silences all
Antenna
DID YOU KNOW
sounds. When you need quiet, there’s no
need to navigate menus.
Installing the battery
1 Press the battery door release, and
slide the battery door downward
to remove it from your smartphone.
Battery door
release
2 Align the metal contacts on the battery
with the contacts inside the battery
compartment.
3 Insert the battery into the compartment
at a 45-degree angle, and then press
it into place.
Battery
contacts
Smartphone
contacts
Notch
4 Slide the battery door onto the back of
the smartphone until it clicks into place.
CHAPTER
7
1
SETTING UP
CHAPTER
5 When the language selection screen
appears, select the language you want
to use.
IMPORTANT You must select the same
language on your smartphone and desktop
software.
6 Follow the onscreen instructions to set
TIP
To avoid draining the battery, charge your
smartphone every day, especially if you use
your phone often.
DID YOU KNOW
fully drained, your info is still stored safely on
your smartphone until you recharge the
battery or connect your smartphone to a
power source.
?
If your battery ever becomes
up your smartphone.
1 If necessary, connect the international
TIP
If your smartphone does not turn on, you
need to connect it to the AC charger. If it still
does not turn on after you connect the AC
charger, then do a soft reset. See Performing
a soft reset.
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet.
3 Connect the charger cable to the
bottom of the smartphone. Make sure
the arrow on the connector is facing up,
toward the screen.
Charging the battery
The battery comes with a sufficient charge
to complete the setup process and activate
your phone. After activation, we
recommend charging your smartphone for
3.5 hours (or until the indicator light is solid
green) to give it a full charge. See
M
aximizing battery life for tips on
maximizing the life of your smartphone’s
battery.
8
SETTING UP
1
DID YOU KNOW
smartphone by connecting it to your computer
with the sync cable. You can do this with or
without using the charger cable (see
C
onnecting your Treo smartphone to your
computer).
TIP
Keep in mind that it takes longer to charge
the battery using the sync cable, and if your
laptop isn’t plugged into a power source, it can
drain the laptop’s battery.
?
You can also charge your
4 To confirm that your smartphone is
charging, check the indicator light on
your smartphone.
• Solid red indicates that your
smartphone is charging.
• Solid green indicates that your
smartphone is fully charged.
Indicator light
TIP
If the battery is fully drained, it may take a
few moments for the indicator light to turn on
when you begin charging.
TIP
If the indicator light doesn’t turn on when
you connect your smartphone to the AC
charger, double-check the cable connection
and the electrical outlet to which it is
connected.
When your smartphone is on (see Turning
your smartphone on and off), the onscreen
battery icon displays the charging status:
A red lightning bolt indicates that
the battery is connected to a wall
outlet and is charging.
A green lightning bolt indicates
that the battery is connected to a
wall outlet and is fully charged.
A partial battery without a
lightning bolt indicates that the
battery is not connected to a wall
outlet and it has some power.
An almost empty battery that is
red at the bottom indicates that
you need to charge the battery
immediately.
CHAPTER
9
1
SETTING UP
CHAPTER
TIP
To see exactly how much power is left in
your battery, tap the onscreen battery icon.
• Charge your smartphone whenever
you’re at your desk, or charge it
overnight. The Li-Ion battery has a much
longer useful life when it is topped off
Battery icon
frequently, versus charging it after it is
fully drained.
• Your smartphone’s wireless features
(phone, email, messaging, and web)
and media features (camera, media
players, eBooks, and games) consume
more power than its organizer features.
If you spend a lot of time using the
wireless and media features, keep an
eye on the battery icon and charge
Maximizing battery
life
when necessary.
• If you don’t plan to use the wireless
features on your smartphone for a
while, turn off your phone (see Turning
Battery life depends on how you use your
smartphone. You can maximize the life of
your battery by following a few easy
guidelines:
your phone on and off) and let all calls
be picked up by voicemail.
• As with any mobile phone, if you are in
an area with no wireless coverage, your
smartphone searches for a signal, which
TIP
You can buy an extra battery as a spare for
long airplane trips or periods of heavy use. To
purchase batteries that are compatible with
your smartphone, go to www.palm.com/
treo700pcdma-mytreo.
consumes power. If you cannot move to
an area of better coverage, temporarily
turn off your phone. While your phone is
off, you can continue to use your
smartphone’s nonwireless features.
10
SETTING UP
1
• Turn down the screen brightness (see
Adjusting the brightness
• Decrease the settings in Power
).
Preferences and turn off Beam Receive
(see O
ptimizing power settings).
• Turn off the Bluetooth
®
feature if you’re
not using it. See Connecting to a
Bluetooth hands-free device.
Making your first call
BEFORE YOU BEGIN If Phone Off
appears in the title bar, you need to turn on
your phone (see Turning your phone on and
off). If No Service appears in the title bar,
you are outside a wireless coverage area. If
you believe you are in a wireless coverage
area and this problem persists, contact
your wireless service provider for
assistance.
1 Press Phone .
2 If prompted, press Center to turn
off Keyguard (see Locking your keyboard
(Keyguard) for more info).
3 If you haven’t already activated your
phone, follow your wireless service
provider’s activation steps before
continuing.
4 Tap the onscreen Dial Pad to enter the
number you want to call.
5 Press Send to dial.
6 After you finish the call, press Power/
End to end the call.
DID YOU KNOW
numbers with the number pad on the
keyboard. See Dialing using the keyboard
details
?
You can also dial phone
for
Adjusting call volume
While a call is in progress, press the
Vo lu me button on the side of your
smartphone to adjust the call volume.
CHAPTER
11
1
SETTING UP
CHAPTER
• To increase the volume, press the upper
half of the Volum e button.
• To decrease the volume, press the
lower half of the Vol um e button.
Volume button
Look here for
your phone
number
TIP
If your phone number doesn’t appear in
Phone Info, turn your phone off and on again
before you recheck Phone Info. If your phone
number still doesn’t appear, contact your
wireless service provider to confirm that your
phone has been activated.
What’s my phone number?
1 Make sure your phone is on (see
Turning your phone on and off
2 Press Phone .
3 Press Menu .
4 Select Options, and then select Phone
Info.
).
Setting up your
computer
BEFORE YOU BEGIN To set up your
computer, you also need the sync cable
that came with your smartphone.
You can enter or change info on your
smartphone or on your computer (using
®
Palm
Desktop software or Microsoft
12
SETTING UP
1
Outlook for Windows), and then sync to
automatically update the info in both
places, so there’s no need to enter the info
twice. We strongly recommend that you
sync your smartphone with your computer
frequently to keep your info up-to-date (and
backed up) in both locations.
Before you can sync, you need to install
the desktop synchronization software and
connect the sync cable to your computer.
System requirements
Your computer should meet the following
minimum system profiles:
• Windows 2000 or XP (or later)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
• CD drive
• Available USB port
• Mac OS X version 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
• CD drive
• Available USB port
Upgrading from another Palm OS
NOTE If you are setting up your first Palm
OS device, skip ahead to C
®
device
onnecting your
Treo smartphone to your computer.
You can transfer all compatible applications
and information from your previous Palm
®
OS
device to your new Treo 700P
smartphone. This includes your calendar
events, contacts, memos, and tasks, as
well as your application settings and any
compatible third-party applications
and files.
When you install the desktop software
from the Palm Software Installation CD,
some third-party applications may be
quarantined because they are not
compatible with the Palm OS software
version 5.4.9 on your new Treo
smartphone. Quarantined files are not
installed on your smartphone, nor are they
deleted; these files are placed in a new
folder on your computer: C:\Program
Files\Palm\device name\PalmOS5
Incompatible Apps. (On some systems
Palm may be replaced with palmOne or
Handspring.)
CHAPTER
13
1
SETTING UP
CHAPTER
TIP
Some third-party utilities allow you to back
up your old device’s information onto an
expansion card and then transfer the info to
your Treo 700
recommend this method because any
incompatible applications are also transferred
to your smartphone.
P smartphone. We do not
1 Calculate how much space your apps
and info occupy on your previous Palm
OS device:
• From Applications View, open the
menus.
• Select Info on the App menu.
• At the bottom of the screen, select
Size.
• Look at the numbers on the Free
Space line and subtract the number
on the left from the number on the
right to calculate the space used. For
example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this
device.
2 If the space occupied on your previous
device is 60MB or less, then go to step
3. If the space occupied is greater than
60MB, then do any of the following to
reduce the storage space you’re using
before you go to the next step:
• Delete any third-party applications
that you no longer use.
• Move large files, such as eBooks and
images, to an expansion card.
• Move third-party applications to an
expansion card.
• Purge old info in applications such as
Calendar (Date Book), Tasks (To Do),
and email. Refer to the
documentation that came with your
previous device for instructions on
these items.
14
SETTING UP
1
3 Synchronize your previous device with
your previous desktop software to back
up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software
Installation CD (see I
nstalling the
desktop synchronization software).
IMPORTANT Do not synchronize your new
Treo 700
P smartphone with any previous
versions of Palm Desktop software.
5 During the installation process, sync
your new Treo smartphone with your
new desktop software as instructed.
When prompted, do the following:
• Connect your new smartphone to
your computer (see C
onnecting your
Treo smartphone to your computer).
• Indicate whether you want to sync
only the info in your PIM apps
(Calendar, Contacts, Memos, and
Tasks) or all info and apps (excluding
apps known to be incompatible).
• Select a device name for your new
smartphone; be sure to select the
same name that you used for your old
device. (This is the name that appears
in the User list in Palm Desktop
software.)
MAC ONLY If you have pictures on your
previous device, copy them from your
previous device to an expansion card or
beam them to your new Treo 700
P
smartphone.
6 If you plan to continue using your
previous device, perform a hard reset to
remove its associated device name.
(See the documentation that came with
your previous device for instructions on
performing a hard reset.) Each device
you synchronize with your computer
must have a unique name. The next
time you synchronize your previous
device with your computer, be sure to
assign it a new name.
If any third-party applications are
quarantined during the installation, do not
manually install them. Contact the
third-party developer for software updates
and info about compatibility with your Treo
700
P smartphone.
CHAPTER
15
1
SETTING UP
CHAPTER
TIP
If you have trouble upgrading, including
finding the location of quarantined files, see
Upgrading
.
minimized. Your computer needs all its
resources to install the software.
2 Insert the Palm Software Installation CD
into the CD drive on your computer.
Installing the desktop synchronization
software
IMPORTANT Even if you already own a
Palm OS device and have installed a
previous version of the desktop software,
you must install the software from the
Palm Software Installation CD that came
with your Treo 700
BEFORE YOU BEGIN If you are installing
on a computer at work, make sure your
computer is configured to let you install
new software. Contact your company’s
IT department for help.
P smartphone.
3 If you are installing on a Mac,
double-click the CD icon on the desktop,
and then double-click the
PalmSoftware.pkg icon.
4 When the installation wizard opens,
TIP
If you want to sync info with applications
other than Palm Desktop or Microsoft
Outlook, you need to purchase additional
third-party sync software. This sync software
is sometimes called a conduit.
follow the onscreen instructions. Please
note these important points about the
installation process:
• When the language selection screen
appears, click the same language you
selected on your smartphone.
1 Close any apps that are running on your
computer, including those that are
• You can choose which desktop
software you want to use for
16
SETTING UP
1
synchronization: Palm Desktop
software or Microsoft Outlook
(Windows only).
NOTE If you use Microsoft Outlook as your
desktop email application, select Microsoft
Outlook as your desktop synchronization
software. If you select Microsoft Outlook,
Palm Desktop software still installs on your
computer. When you enter information on
your computer, be sure to enter your
information in Microsoft Outlook not in
Palm Desktop software.
• When the install process prompts you
to connect your smartphone to your
computer, go to C
onnecting your Treo
smartphone to your computer.
Connecting your Treo smartphone to your
computer
1 If necessary, connect the international
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet.
3 Plug the USB sync cable into an
available USB port or a powered USB
hub on your computer.
TIP
For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port; the front port is often a low-power
port. If you use a USB hub, make sure the
hub has its own power supply.
4 With the sync button facing up, connect
the sync cable to the bottom of your
smartphone. Do not press the sync
button until you are instructed to do so.
5 Connect the charger cable to the
connector on the sync cable.
Sync
cable
Sync
button
You are now ready to synchronize; go to
S
ynchronizing information—the basics.
CHAPTER
17
1
SETTING UP
CHAPTER
Synchronizing
information—the
basics
Synchronizing means that info that is
entered or updated in one place
(your smartphone or your computer) is
automatically updated in the other, so
there’s no need to enter the info twice. We
strongly recommend that you sync your
smartphone with your computer or
corporate server frequently to keep your
Computer typeDesktop typeWhat syncs and where
WindowsMicrosoft
WindowsPalm DesktopAll apps sync with Palm Desktop
MacPalm DesktopAll apps sync with Palm Desktop
Outlook
info up-to-date (and backed up) in
both locations.
The info from all the following applications
is updated by default each time you sync
your smartphone with your desktop
software:
How each application syncs depends on
your computer type and the desktop
software you are using, as follows:
• Calendar, Contacts, Memos, and Tasks
sync with Outlook
• Pics&Videos syncs with Palm Desktop
18
SETTING UP
1
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software
from the Palm Software Installation CD
that came with your Treo 700
P
smartphone—even if you sync with
Outlook or another third-party application.
See I
nstalling the desktop synchronization
software for instructions.
1 Connect your Treo 700
your computer (see C
P smartphone to
onnecting your
Treo smartphone to your computer).
NOTE If you’re performing initial setup,
your smartphone should already be
connected to your computer.
2 Press the sync button on the sync
cable.
Sync button
3 A message indicates that
synchronization is in progress.
4 Wait for a message that indicates that
the process is complete before you
disconnect the sync cable.
TIP
If you have problems synchronizing, see
S
ynchronization for suggestions.
TIP
For more sync options, including which
apps sync, see Synchronizing information—
advanced.
If you’re finishing your initial setup, you
now have the option to install bonus
software from the Palm Software
Installation CD. If you choose to install
some of the bonus software, you need to
sync again to install the software on your
smartphone. You can also install bonus
software later, see Installing bonus
software from the CD.
TIP
For info on locating your pictures and
videos on your computer, see V
pictures and videos on your computer.
iewing
CHAPTER
19
1
CHAPTER
SETTING UP
20
Moving around on your
smartphone
Have you ever been to a new city and felt a bit lost until you
figured out that the numbered streets run north/south and the
avenues run east/west? Learning to move around on your
smartphone is similar. Most Palm OS
same set of controls. So once you learn how to use these
controls on your Palm
driving all over town and you won’t even need a map.
To move around the Treo 700P smartphone
screen, you can use the 5-way navigator for
one-handed navigation, or you can tap
items on the screen with the stylus. With
use, you will find your own favorite way to
scroll, highlight, and select menu items.
TIP
Some third-party applications may not
work with the 5-way navigator, and you must
use the stylus instead.
DID YOU KNOW
icons to indicate directions on the 5-way.
These are different from any onscreen arrows
that you tap with your stylus or select with
the 5-way to display pick lists.
?
In this guide, we use arrow
The 5-way includes the following buttons:
Center
Left
Up
Right
Down
CHAPTER
23
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
Scrolling through screens
As on a computer, you scroll on the Treo
smartphone to move from field to field or
page to page, or in some cases to highlight
an item or option in a list.
Up or Down to scroll one screen
at a time.
You can also scroll using the stylus. Tap an
onscreen scroll arrow, or drag the slider of
an onscreen scroll bar.
In list screens, use the 5-way to
select and move between entries such as
notes, memos, contacts, or photos. In
Slider
individual entry screens—such as a single
photo or email message—use the 5-way to
Scroll arrows
move among the items on the screen or to
move to another entry.
The behavior of the 5-way for list screens
and entry screens varies according to
application. Here are some general
scrolling tips that apply in most
applications:
• Press Right , Left , Up, or
Down to move to the next field,
button, or action in that direction.
• In list screens, press and hold Up or
Down to scroll one screen at a time.
• When inside a text field, press Right
or Left to scroll to the next character
or word, press Up or Down to
scroll between lines, or press and hold
Highlighting and selecting items
On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.
The highlight can take one of two forms,
depending on what is highlighted:
• Border glow: When an onscreen button
(such as OK or Cancel) or pick list is
highlighted, the item displays a glow
around its border. If an entire list screen
24
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