This product also is licensed under United States patent 6,058,304.
A portion of this software includes software modules developed by
the Independent JPEG group. MPEG Layer-3 audio decoding
technology is licensed from Fraunhofer IIS and Thomson. This
product is protected by certain intellectual property rights of
Microsoft Corporation. Use or distribution of s uch technology outside
of this product is prohibited without a lice nse from Microsoft or an
authorized Microsoft subsidiary.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Tr eo™ 700P smartphone! In one
compact and indispensable device, you
now have all of the following:
• An advanced mobile smartphone
• Mobile email (corporate and personal)
• High-speed Internet connection and
data transfer with 1XRTT and EVDO
support
• A Palm OS
expansion capability (MultiMediaCard/
SD/SDIO)
• A 1.3-megapixel digital camera
• Text messaging
• A media player
• Productivity software
This guide helps you set up your Treo
smartphone and quickly learn to use it.
®
organizer with portable
NOTE Phone and text messaging services
require a service contract with your
wireless service provider. Web and email
services require a service contract and
high-speed data service from your wireless
service provider. Data speeds vary based
on network availability and capacity.
What’s in the box?
You should have received all the following
items in the Treo smartphone box:
Hardware
• Treo smartphone
• Rechargeable battery
• AC charger with international adapter(s)
(if required in your region)
• USB sync cable
• Stereo headset
WELCOME
1
Documentation and software
• Read This First booklet
• Quick Reference
• Palm Software Installation CD, which
includes:
®
• Palm
• Bonus software for your smartphone
• User Guide (this guide)
• User Guide for the VersaMail
Desktop software
Application
• Palm warranty
What do I need to
get started?
As you work through the instructions in this
guide, you’ll need all the items that came in
the Treo 700
in the box? ), as well as the following:
• An activated account with your wireless
service provider
• A location with wireless coverage for
your smartphone
• An electrical outlet
• The computer with which you want to
synchronize your personal information
• The Palm Software Installation CD
included in the box
P smartphone box (see What’s
2
WELCOME
Setting up
Congratulations on the purchase of your new Palm®Tr eo™ 700P
smartphone. You’re about to discover the many things about
your smartphone that will help you better manage your life and
have fun, too.
As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, take these few easy steps to set up.
Protect your screen. Be careful to store
your smartphone away from items that might
scratch or crush the screen. Visit
www.palm.com/treo700pcdma-mytreo
carrying cases and other useful accessories.
to find
Earpiece
DID YOU KNOW
screen is on, you can press and hold the Side
button to open an application of your choice;
see R
?
When your smartphone
eassigning buttons for details.
CHAPTER
5-way navigator and
Center button
Power/End
Applications
Menu
Messaging
Calendar
5
1
SETTING UP
CHAPTER
Back view
Self-portrait mirror
Battery door release
Camera lens
Speaker
Headset jack
Multi-connector
Microphone
IMPORTANT The Treo smartphone
speaker includes a large magnet, so be
sure to keep your smartphone away from
credit cards or other items that could be
demagnetized.
6
SETTING UP
1
Top view
Expansion
Infrared
(IR) port
card slot
Stylus
Ringer
switch
?
The Ringer switch silences all
Antenna
DID YOU KNOW
sounds. When you need quiet, there’s no
need to navigate menus.
Installing the battery
1 Press the battery door release, and
slide the battery door downward
to remove it from your smartphone.
Battery door
release
2 Align the metal contacts on the battery
with the contacts inside the battery
compartment.
3 Insert the battery into the compartment
at a 45-degree angle, and then press
it into place.
Battery
contacts
Smartphone
contacts
Notch
4 Slide the battery door onto the back of
the smartphone until it clicks into place.
CHAPTER
7
1
SETTING UP
CHAPTER
5 When the language selection screen
appears, select the language you want
to use.
IMPORTANT You must select the same
language on your smartphone and desktop
software.
6 Follow the onscreen instructions to set
TIP
To avoid draining the battery, charge your
smartphone every day, especially if you use
your phone often.
DID YOU KNOW
fully drained, your info is still stored safely on
your smartphone until you recharge the
battery or connect your smartphone to a
power source.
?
If your battery ever becomes
up your smartphone.
1 If necessary, connect the international
TIP
If your smartphone does not turn on, you
need to connect it to the AC charger. If it still
does not turn on after you connect the AC
charger, then do a soft reset. See Performing
a soft reset.
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet.
3 Connect the charger cable to the
bottom of the smartphone. Make sure
the arrow on the connector is facing up,
toward the screen.
Charging the battery
The battery comes with a sufficient charge
to complete the setup process and activate
your phone. After activation, we
recommend charging your smartphone for
3.5 hours (or until the indicator light is solid
green) to give it a full charge. See
M
aximizing battery life for tips on
maximizing the life of your smartphone’s
battery.
8
SETTING UP
1
DID YOU KNOW
smartphone by connecting it to your computer
with the sync cable. You can do this with or
without using the charger cable (see
C
onnecting your Treo smartphone to your
computer).
TIP
Keep in mind that it takes longer to charge
the battery using the sync cable, and if your
laptop isn’t plugged into a power source, it can
drain the laptop’s battery.
?
You can also charge your
4 To confirm that your smartphone is
charging, check the indicator light on
your smartphone.
• Solid red indicates that your
smartphone is charging.
• Solid green indicates that your
smartphone is fully charged.
Indicator light
TIP
If the battery is fully drained, it may take a
few moments for the indicator light to turn on
when you begin charging.
TIP
If the indicator light doesn’t turn on when
you connect your smartphone to the AC
charger, double-check the cable connection
and the electrical outlet to which it is
connected.
When your smartphone is on (see Turning
your smartphone on and off), the onscreen
battery icon displays the charging status:
A red lightning bolt indicates that
the battery is connected to a wall
outlet and is charging.
A green lightning bolt indicates
that the battery is connected to a
wall outlet and is fully charged.
A partial battery without a
lightning bolt indicates that the
battery is not connected to a wall
outlet and it has some power.
An almost empty battery that is
red at the bottom indicates that
you need to charge the battery
immediately.
CHAPTER
9
1
SETTING UP
CHAPTER
TIP
To see exactly how much power is left in
your battery, tap the onscreen battery icon.
• Charge your smartphone whenever
you’re at your desk, or charge it
overnight. The Li-Ion battery has a much
longer useful life when it is topped off
Battery icon
frequently, versus charging it after it is
fully drained.
• Your smartphone’s wireless features
(phone, email, messaging, and web)
and media features (camera, media
players, eBooks, and games) consume
more power than its organizer features.
If you spend a lot of time using the
wireless and media features, keep an
eye on the battery icon and charge
Maximizing battery
life
when necessary.
• If you don’t plan to use the wireless
features on your smartphone for a
while, turn off your phone (see Turning
Battery life depends on how you use your
smartphone. You can maximize the life of
your battery by following a few easy
guidelines:
your phone on and off) and let all calls
be picked up by voicemail.
• As with any mobile phone, if you are in
an area with no wireless coverage, your
smartphone searches for a signal, which
TIP
You can buy an extra battery as a spare for
long airplane trips or periods of heavy use. To
purchase batteries that are compatible with
your smartphone, go to www.palm.com/
treo700pcdma-mytreo.
consumes power. If you cannot move to
an area of better coverage, temporarily
turn off your phone. While your phone is
off, you can continue to use your
smartphone’s nonwireless features.
10
SETTING UP
1
• Turn down the screen brightness (see
Adjusting the brightness
• Decrease the settings in Power
).
Preferences and turn off Beam Receive
(see O
ptimizing power settings).
• Turn off the Bluetooth
®
feature if you’re
not using it. See Connecting to a
Bluetooth hands-free device.
Making your first call
BEFORE YOU BEGIN If Phone Off
appears in the title bar, you need to turn on
your phone (see Turning your phone on and
off). If No Service appears in the title bar,
you are outside a wireless coverage area. If
you believe you are in a wireless coverage
area and this problem persists, contact
your wireless service provider for
assistance.
1 Press Phone .
2 If prompted, press Center to turn
off Keyguard (see Locking your keyboard
(Keyguard) for more info).
3 If you haven’t already activated your
phone, follow your wireless service
provider’s activation steps before
continuing.
4 Tap the onscreen Dial Pad to enter the
number you want to call.
5 Press Send to dial.
6 After you finish the call, press Power/
End to end the call.
DID YOU KNOW
numbers with the number pad on the
keyboard. See Dialing using the keyboard
details
?
You can also dial phone
for
Adjusting call volume
While a call is in progress, press the
Vo lu me button on the side of your
smartphone to adjust the call volume.
CHAPTER
11
1
SETTING UP
CHAPTER
• To increase the volume, press the upper
half of the Volum e button.
• To decrease the volume, press the
lower half of the Vol um e button.
Volume button
Look here for
your phone
number
TIP
If your phone number doesn’t appear in
Phone Info, turn your phone off and on again
before you recheck Phone Info. If your phone
number still doesn’t appear, contact your
wireless service provider to confirm that your
phone has been activated.
What’s my phone number?
1 Make sure your phone is on (see
Turning your phone on and off
2 Press Phone .
3 Press Menu .
4 Select Options, and then select Phone
Info.
).
Setting up your
computer
BEFORE YOU BEGIN To set up your
computer, you also need the sync cable
that came with your smartphone.
You can enter or change info on your
smartphone or on your computer (using
®
Palm
Desktop software or Microsoft
12
SETTING UP
1
Outlook for Windows), and then sync to
automatically update the info in both
places, so there’s no need to enter the info
twice. We strongly recommend that you
sync your smartphone with your computer
frequently to keep your info up-to-date (and
backed up) in both locations.
Before you can sync, you need to install
the desktop synchronization software and
connect the sync cable to your computer.
System requirements
Your computer should meet the following
minimum system profiles:
• Windows 2000 or XP (or later)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
• CD drive
• Available USB port
• Mac OS X version 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
• CD drive
• Available USB port
Upgrading from another Palm OS
NOTE If you are setting up your first Palm
OS device, skip ahead to C
®
device
onnecting your
Treo smartphone to your computer.
You can transfer all compatible applications
and information from your previous Palm
®
OS
device to your new Treo 700P
smartphone. This includes your calendar
events, contacts, memos, and tasks, as
well as your application settings and any
compatible third-party applications
and files.
When you install the desktop software
from the Palm Software Installation CD,
some third-party applications may be
quarantined because they are not
compatible with the Palm OS software
version 5.4.9 on your new Treo
smartphone. Quarantined files are not
installed on your smartphone, nor are they
deleted; these files are placed in a new
folder on your computer: C:\Program
Files\Palm\device name\PalmOS5
Incompatible Apps. (On some systems
Palm may be replaced with palmOne or
Handspring.)
CHAPTER
13
1
SETTING UP
CHAPTER
TIP
Some third-party utilities allow you to back
up your old device’s information onto an
expansion card and then transfer the info to
your Treo 700
recommend this method because any
incompatible applications are also transferred
to your smartphone.
P smartphone. We do not
1 Calculate how much space your apps
and info occupy on your previous Palm
OS device:
• From Applications View, open the
menus.
• Select Info on the App menu.
• At the bottom of the screen, select
Size.
• Look at the numbers on the Free
Space line and subtract the number
on the left from the number on the
right to calculate the space used. For
example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this
device.
2 If the space occupied on your previous
device is 60MB or less, then go to step
3. If the space occupied is greater than
60MB, then do any of the following to
reduce the storage space you’re using
before you go to the next step:
• Delete any third-party applications
that you no longer use.
• Move large files, such as eBooks and
images, to an expansion card.
• Move third-party applications to an
expansion card.
• Purge old info in applications such as
Calendar (Date Book), Tasks (To Do),
and email. Refer to the
documentation that came with your
previous device for instructions on
these items.
14
SETTING UP
1
3 Synchronize your previous device with
your previous desktop software to back
up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software
Installation CD (see I
nstalling the
desktop synchronization software).
IMPORTANT Do not synchronize your new
Treo 700
P smartphone with any previous
versions of Palm Desktop software.
5 During the installation process, sync
your new Treo smartphone with your
new desktop software as instructed.
When prompted, do the following:
• Connect your new smartphone to
your computer (see C
onnecting your
Treo smartphone to your computer).
• Indicate whether you want to sync
only the info in your PIM apps
(Calendar, Contacts, Memos, and
Tasks) or all info and apps (excluding
apps known to be incompatible).
• Select a device name for your new
smartphone; be sure to select the
same name that you used for your old
device. (This is the name that appears
in the User list in Palm Desktop
software.)
MAC ONLY If you have pictures on your
previous device, copy them from your
previous device to an expansion card or
beam them to your new Treo 700
P
smartphone.
6 If you plan to continue using your
previous device, perform a hard reset to
remove its associated device name.
(See the documentation that came with
your previous device for instructions on
performing a hard reset.) Each device
you synchronize with your computer
must have a unique name. The next
time you synchronize your previous
device with your computer, be sure to
assign it a new name.
If any third-party applications are
quarantined during the installation, do not
manually install them. Contact the
third-party developer for software updates
and info about compatibility with your Treo
700
P smartphone.
CHAPTER
15
1
SETTING UP
CHAPTER
TIP
If you have trouble upgrading, including
finding the location of quarantined files, see
Upgrading
.
minimized. Your computer needs all its
resources to install the software.
2 Insert the Palm Software Installation CD
into the CD drive on your computer.
Installing the desktop synchronization
software
IMPORTANT Even if you already own a
Palm OS device and have installed a
previous version of the desktop software,
you must install the software from the
Palm Software Installation CD that came
with your Treo 700
BEFORE YOU BEGIN If you are installing
on a computer at work, make sure your
computer is configured to let you install
new software. Contact your company’s
IT department for help.
P smartphone.
3 If you are installing on a Mac,
double-click the CD icon on the desktop,
and then double-click the
PalmSoftware.pkg icon.
4 When the installation wizard opens,
TIP
If you want to sync info with applications
other than Palm Desktop or Microsoft
Outlook, you need to purchase additional
third-party sync software. This sync software
is sometimes called a conduit.
follow the onscreen instructions. Please
note these important points about the
installation process:
• When the language selection screen
appears, click the same language you
selected on your smartphone.
1 Close any apps that are running on your
computer, including those that are
• You can choose which desktop
software you want to use for
16
SETTING UP
1
synchronization: Palm Desktop
software or Microsoft Outlook
(Windows only).
NOTE If you use Microsoft Outlook as your
desktop email application, select Microsoft
Outlook as your desktop synchronization
software. If you select Microsoft Outlook,
Palm Desktop software still installs on your
computer. When you enter information on
your computer, be sure to enter your
information in Microsoft Outlook not in
Palm Desktop software.
• When the install process prompts you
to connect your smartphone to your
computer, go to C
onnecting your Treo
smartphone to your computer.
Connecting your Treo smartphone to your
computer
1 If necessary, connect the international
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet.
3 Plug the USB sync cable into an
available USB port or a powered USB
hub on your computer.
TIP
For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port; the front port is often a low-power
port. If you use a USB hub, make sure the
hub has its own power supply.
4 With the sync button facing up, connect
the sync cable to the bottom of your
smartphone. Do not press the sync
button until you are instructed to do so.
5 Connect the charger cable to the
connector on the sync cable.
Sync
cable
Sync
button
You are now ready to synchronize; go to
S
ynchronizing information—the basics.
CHAPTER
17
1
SETTING UP
CHAPTER
Synchronizing
information—the
basics
Synchronizing means that info that is
entered or updated in one place
(your smartphone or your computer) is
automatically updated in the other, so
there’s no need to enter the info twice. We
strongly recommend that you sync your
smartphone with your computer or
corporate server frequently to keep your
Computer typeDesktop typeWhat syncs and where
WindowsMicrosoft
WindowsPalm DesktopAll apps sync with Palm Desktop
MacPalm DesktopAll apps sync with Palm Desktop
Outlook
info up-to-date (and backed up) in
both locations.
The info from all the following applications
is updated by default each time you sync
your smartphone with your desktop
software:
How each application syncs depends on
your computer type and the desktop
software you are using, as follows:
• Calendar, Contacts, Memos, and Tasks
sync with Outlook
• Pics&Videos syncs with Palm Desktop
18
SETTING UP
1
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software
from the Palm Software Installation CD
that came with your Treo 700
P
smartphone—even if you sync with
Outlook or another third-party application.
See I
nstalling the desktop synchronization
software for instructions.
1 Connect your Treo 700
your computer (see C
P smartphone to
onnecting your
Treo smartphone to your computer).
NOTE If you’re performing initial setup,
your smartphone should already be
connected to your computer.
2 Press the sync button on the sync
cable.
Sync button
3 A message indicates that
synchronization is in progress.
4 Wait for a message that indicates that
the process is complete before you
disconnect the sync cable.
TIP
If you have problems synchronizing, see
S
ynchronization for suggestions.
TIP
For more sync options, including which
apps sync, see Synchronizing information—
advanced.
If you’re finishing your initial setup, you
now have the option to install bonus
software from the Palm Software
Installation CD. If you choose to install
some of the bonus software, you need to
sync again to install the software on your
smartphone. You can also install bonus
software later, see Installing bonus
software from the CD.
TIP
For info on locating your pictures and
videos on your computer, see V
pictures and videos on your computer.
iewing
CHAPTER
19
1
CHAPTER
SETTING UP
20
Moving around on your
smartphone
Have you ever been to a new city and felt a bit lost until you
figured out that the numbered streets run north/south and the
avenues run east/west? Learning to move around on your
smartphone is similar. Most Palm OS
same set of controls. So once you learn how to use these
controls on your Palm
driving all over town and you won’t even need a map.
To move around the Treo 700P smartphone
screen, you can use the 5-way navigator for
one-handed navigation, or you can tap
items on the screen with the stylus. With
use, you will find your own favorite way to
scroll, highlight, and select menu items.
TIP
Some third-party applications may not
work with the 5-way navigator, and you must
use the stylus instead.
DID YOU KNOW
icons to indicate directions on the 5-way.
These are different from any onscreen arrows
that you tap with your stylus or select with
the 5-way to display pick lists.
?
In this guide, we use arrow
The 5-way includes the following buttons:
Center
Left
Up
Right
Down
CHAPTER
23
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
Scrolling through screens
As on a computer, you scroll on the Treo
smartphone to move from field to field or
page to page, or in some cases to highlight
an item or option in a list.
Up or Down to scroll one screen
at a time.
You can also scroll using the stylus. Tap an
onscreen scroll arrow, or drag the slider of
an onscreen scroll bar.
In list screens, use the 5-way to
select and move between entries such as
notes, memos, contacts, or photos. In
Slider
individual entry screens—such as a single
photo or email message—use the 5-way to
Scroll arrows
move among the items on the screen or to
move to another entry.
The behavior of the 5-way for list screens
and entry screens varies according to
application. Here are some general
scrolling tips that apply in most
applications:
• Press Right , Left , Up, or
Down to move to the next field,
button, or action in that direction.
• In list screens, press and hold Up or
Down to scroll one screen at a time.
• When inside a text field, press Right
or Left to scroll to the next character
or word, press Up or Down to
scroll between lines, or press and hold
Highlighting and selecting items
On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.
The highlight can take one of two forms,
depending on what is highlighted:
• Border glow: When an onscreen button
(such as OK or Cancel) or pick list is
highlighted, the item displays a glow
around its border. If an entire list screen
24
MOVING AROUND ON YOUR SMARTPHONE
2
is highlighted, the glow appears at the
top and bottom of the screen only.
TIP
When a border appears at the top and
bottom of a list screen, press Center on the
5-way to highlight the first item in the list.
• Colored background:When a phone
number, text, an email address, a web
link, or an item in a list is highlighted,
the item is displayed as white text
against a colored background. Examples
of lists include the Contacts list, the
Messaging Inbox, and the Tasks list.
After highlighting an item, you can select or
activate it by pressing Center, or by
tapping the item with the stylus.
TIP
After you open an application (see
Opening applications
the 5-way to highlight various screen
elements.
), experiment with using
Highlighting text
You can use the stylus to highlight text on
the screen.
• Tap and drag the stylus across the text
you want to highlight.
• To highlight a word, double-tap it.
• To highlight a paragraph, triple-tap it.
Accessing command buttons
In most applications, command buttons
such as New, OK, and Details appear at the
bottom of the screen. In many cases, you
can jump directly to these buttons instead
of scrolling to them.
• From a list screen, such as the Contacts
list or Memos list, press Right to
jump to the first button.
CHAPTER
25
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
• From a screen where you create or edit
entries, such as Edit Contacts, press
Center to jump to the first button.
• From a dialog box, such as Edit
Categories, press Up or Down to
scroll to the buttons.
KEY TERM
Dialog box A set of options and
command buttons that are enclosed by a
border and that enable you to carry out a
specific task.
Menu shortcut
2 Press Right and Left to switch
Selecting menu items
Many applications have menus to give you
access to additional features. These menus
are usually hidden from view, but they
appear when you press Menu . To get
the most out of your Treo smartphone, it’s
between menus.
3 Press Up and Down to highlight a
menu item.
4 Press Center to select the menu
item, or press Menu to close the
menu and cancel your selection.
a good idea to familiarize yourself with the
TIP
additional features available through the
various application menus.
1 Press Menu to display an
application’s menus.
Most menu items have menu shortcuts
listed in the menu. To use a menu shortcut,
press Menu plus the shortcut letter. You don’t
have to see the menu item to use the menu
shortcut. For example, when you’re in
Calendar, you can press Menu + N to create a
new event.
26
MOVING AROUND ON YOUR SMARTPHONE
2
Selecting options in a pick list
A range of options is often presented in a
type of menu called a pick list, which can
be identified by a downward-pointing
arrow. Pick lists are different from the
application menus previously described.
The application menus give you access to
additional features and pick lists let you
select the contents for a particular field.
You can select items from a pick list with
the 5-way or the stylus.
• 5-way: Use the 5-way to highlight
the pick list, and then press Center
to display the items in the list.
• Press Up and Down to highlight
the item you want.
• Press Center to select the
highlighted item.
• To exit the pick list without making a
selection, press Left or Right .
• Stylus: Use your stylus to tap the pick
list.
• Tap the item you want from the list.
• To exit the pick list without making a
selection, tap outside the list.
CHAPTER
27
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
Using the keyboard
Option
Shift/Find
Backlight
Backspace
Return
Menu
AltSpace
28
MOVING AROUND ON YOUR SMARTPHONE
2
TIP
When using the keyboard, most people
find it easiest to hold the Treo smartphone
with two hands and use the tips of both
thumbs to press the keys.
DID YOU KNOW
a keyboard backlight that turns on and off
when the screen turns on or off. The backlight
also dims when an active call lasts longer than
a specified period of time. See O
power settings to adjust the automatic
shut-off and dimming intervals.
?
The Treo smartphone includes
ptimizing
Entering lowercase and uppercase letters
• To enter lowercase letters, press the
desired keys.
• To enter an uppercase letter, press
Shift/Find and then press a letter
key. You don’t need to press and hold
Shift while entering a letter. When Shift
is active, an up arrow appears in the
lower-right corner of the screen.
• To turn Caps Lock on, press Shift/Find
twice. To turn it off, press Shift/Find once. When Caps Lock is on,
an underlined up arrow appears in
the lower-right corner of the screen.
Entering numbers, punctuation, and
symbols
Numbers, punctuation, and symbols
appear above the letters on the keys.
To enter these characters, do one of
the following:
Symbol
Letter
• Press Option , and then press the
key with the desired character shown
above the letter. You don’t need to press
and hold Option while pressing the
second key. When Option is active, the
symbol appears in the lower-right
corner of the screen.
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MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
• To turn Option Lock on, press Option
twice. To turn it off, press Option
once. When Option Lock is on, the
symbol appears in the lower-right
corner of the screen.
DID YOU KNOW
automatically default to Option Lock, such as
the Dial Pad View in the Phone application or
the Calculator. In this case, you do not need
to press Option to enter numbers.
?
Some application views
Entering other symbols and accented
characters
Symbols and accented characters that do
1 Enter the character that corresponds to
the symbol or accented character you
want. See the table on the next page.
2 Press Alt .
3 Press Up , Down , Right , or
Left to highlight the desired
character.
4 Press Center to insert the
character.
DID YOU KNOW
grouped by their similarity to the base key. For
example, the alternate characters for the e key
are é, è, ë, ê, and .
?
Alternate characters are
not appear on the keyboard are sometimes
called alternate characters because they
are entered using the Alt key.
Phone
When you open an application using either
Applications View or an application button,
Calendar
you automatically close the application you
were previously using.
Using the quick buttons
The front of the Treo 700
P smartphone has
three buttons that you can use to open
applications. The fourth button opens
Applications View (see Using Applications
View).
TIP
You can customize the quick buttons
yourself; see R
eassigning buttons for details.
• To access a button’s secondary
application, press Option and then
press the quick button.
ButtonsSecondary application
+
+
Messaging
Web
World Clock
+
Email
Phone
Calendar
Applications
Messaging
DID YOU KNOW
dims your smartphone screen.
?
Pressing Option + Menu
Each quick button opens two applications:
• To access a button’s primary application,
simply press the button.
32
MOVING AROUND ON YOUR SMARTPHONE
2
Using Applications View
You can access all available applications
through Applications View.
1 Press Applications .
2 Use the 5-way to highlight the
application you want to use.
3 Press Centerto open the selected
application.
In Applications View, you can also do any of
the following:
• Press Applications repeatedly to
cycle through various categories of
applications. See Applications settings
for more info on categories.
• Enter the first few letters of the
application’s name to highlight it. For
example, if you enter P it highlights
Phone; if you then enter R, it highlights
Prefs. If you pause and then enter R, it
highlights the first application that starts
with R.
CHAPTER
33
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CHAPTER
34
Your phone
The Phone application is your home base for making and receiving
calls and for storing info about the people you need to stay in
touch with.
You can creatively manage multiple calls, such as swapping
between calls, sending text messages to ignored calls, and
creating three-way conference calls. Your Palm
smartphone helps you perform all these tasks with ease.
And you can do more than manage your phone calls, too. You can
send text messages, open applications, go to your favorite web
pages, see your upcoming appointments, and even find out how
many unread email messages you have.
Benefits
• Stay in touch—you choose how
• Save time with shortcuts to your
favorite info
• Have fun: add wallpaper and
ringtones
®
Tr eo™ 700P
CHAPTER
3
In this chapter
Turning your smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . 37
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
YOUR PHONE
3
Turning your
smartphone on and
off
NOTE Throughout this guide we use the
term smartphone to describe your device
and its physical aspects. We use the term
phone to describe the feature of your
smartphone that lets you connect to your
wireless service provider’s network to
make and receive calls and transmit data.
The phone and the screen of your
smartphone can be turned off and on
separately. This means that you can wake
up the screen to use just the organizer
features of your smartphone, without
turning on the phone. Also, when the
screen is turned off, the phone can be on
and ready for you to receive and make
calls.
Waking up the screen
Wake up the screen and leave the phone
turned off when you want to use only the
organizer features of your smartphone; for
example, when you’re on a plane and want
to look at your calendar.
1 Press and release Power/Endto
wake up the screen.
TIP
You can also press any of the quick buttons
or the Applications button to wake up your
smartphone screen.
Power/End
Center
2 Press Center to turn off Keyguard.
For more info about turning Keyguard on
and off, see Locking your keyboard
(Keyguard).
3 Press and release Power/Endto
turn off the screen.
TIP
You can set how long the screen stays on.
Press Applications, select Preferences,
select Power, and then adjust the Auto-off
after setting.
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Turning your phone on and off
When your phone is on, it is connected to
your wireless service provider’s network
(provided you are in a coverage area) so
that you can make and receive phone calls
and use wireless services, such as email,
your wireless service provider’s name
and the Signal Strength icon
appear at the top of the screen,
indicating that you can use the phone
and Internet features (if supported by
the mobile network).
messaging, and the web browser. During
TIP
initial setup, your phone is on by default, so
you can use wireless services right away.
If you turn off your phone, you can still use
the organizer features such as Contacts
and Calendar, as well as the media
features, such as the pTunes music
application and Pics&Videos. This is
sometimes referred to as flight mode and
is ideal for airplane flights and maximizing
battery life.
1 Wake up the screen.
If you’re outside a coverage area, No
Service appears in the upper-left corner.
3 Press and hold Power/End
again to turn off your phone. When your
phone is off, Phone Off appears at the
top of the Phone application screen and
your smartphone is not connected to
any mobile network. You can still use
the nonwireless features of your
smartphone, such as Contacts,
Calendar, Tasks, and Memos.
2 Press and hold Power/Endto
turn on your phone.
TIP
If the Ringer switch is in the Sound On
position, you hear a series of tones when you
turn your phone on and off (see S
sounds).
ilencing
Opening the Phone application
• Press Phone to open the Main
View of the Phone application.
When your smartphone locates a signal
(provided you are in a coverage area),
38
YOUR PHONE
3
Status icons
Dial Pad
Favorite
buttons
Making calls
Your smartphone offers several options for
making calls. As you become familiar with
your smartphone, you’ll discover which
method you prefer.
Dialing using the onscreen Dial Pad
1 Press Phone .
2 Enter the phone number by tapping the
onscreen Dial Pad with the stylus.
3 Tap Dial or press Send to make
the call.
TIP
If you changed the wallpaper in the Main
View of the Phone application (see
Customizing the Main View in the Phone
application), you can still access the Dial Pad.
From the Main View of the Phone application,
press Send, and then select Dial Pad.
DID YOU KNOW
directly into the Dial Pad. Copy a number from
another application and press Phone to
switch to the Dial Pad. Open the Edit menu
and select Paste. Press Send to dial.
?
You can paste numbers
Dialing using the keyboard
1 Press Phone .
2 Press the numbered keys to enter the
phone number. (You don’t need to press
Option.)
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• Last name (SMI for Smith)
• First initial and last name (JSM for
John Smith)
For example, entering SM would display
Smilla Anderson, John Smith, and
Sally Martin. Entering JSM finds only John
Smith.
Text appears
here as you
3 Press Send to make the call.
TIP
You can also press Center on the 5-way to
make the call.
enter it
Dialing by contact name
Before you can dial a call by contact name,
you must create some contacts (see
A
dding a contact), or import them by
synchronizing (see S
ynchronizing
information—the basics).
1 Press Phone .
2 Select the Contacts favorite button.
TIP
To restart your search, press Backspace to
delete letters you’ve entered. Or select
Cancel to return to the Main View.
4 Select the number you want to dial.
5 Press Send to dial.
3 Using the keyboard, just start entering
one of the following for the contact you
want to call:
• First name (JOH for John)
40
YOUR PHONE
3
DID YOU KNOW
by entering a contact name in the Main View
of the Phone application (instead of a phone
number), you can change a setting to do that
(see Customizing phone settings
TIP
To see more info for a contact, highlight
the name and press Center on the 5-way to
view the address, company, and other details.
?
If you want to be able to dial
).
Dialing with a speed-dial favorite button
Your smartphone comes with a few
predefined speed-dial favorite buttons, but
you can also create your own favorites. See
Creating a speed-dial favorite button
.
1 Press Phone .
2 Press Down to access Favorites.
3 Use the 5-way to highlight the
speed-dial favorite you want.
Look for the icon to distinguish a
speed-dial favorite from other types of
favorites.
TIP
To view more favorite buttons, repeatedly
press Down or Right on the 5-way to scroll to
other Favorites pages.
DID YOU KNOW
your Contacts list when you create a
speed-dial favorite, you can see all the
numbers for that contact. Highlight that
contact’s speed-dial favorite button and press
Space on the keyboard.
?
If you select a contact from
4 Press Center to make the call.
Dialing from a web page or message
Your smartphone recognizes most phone
numbers that appear on web pages or in
text or email messages.
1 Select the phone number on the web
page or in the message.
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CHAPTER
want to call, and then press Send
again to dial.
2 Press Center to open the Dial
Number dialog box.
3 Select Dial to dial the number.
TIP
If you can’t use the 5-way or stylus to
highlight and dial a phone number on a web
page or in a message, it means that your
smartphone doesn’t recognize the number as
a phone number.
To select from a chronological list of calls:
Select the Call Log favorite button. You can
also access the Call Log from the Main
View in the Phone application by pressing
Send and selecting Call Log from
the Redial list.
Redialing a recently called number
To dial the last number: From the Main
View in the Phone application, press and
hold Send to dial the last number
you called.
To select from your most recently dialed
numbers:
From the Main View in the
Phone application, press Send to
open the Redial list, select the number you
42
YOUR PHONE
3
DID YOU KNOW
supports text messaging, you can send a text
message to that number. Highlight the entry
in your Call Log, open the Record menu, and
then select Message to address a message
to the selected number.
?
If an entry in your Call Log
Receiving calls
To receive calls, your phone must be on.
This is different from having only the
screen turned on (see Turning your phone
on and off). When your phone is off, your
calls go to voicemail.
DID YOU KNOW
arrives, the phone rings softly. The music
pauses automatically if you answer the call
and resumes when you hang up.
?
If music is playing and a call
TIP
See a photo of the person calling you!
Learn how to assign a caller ID photo in
Assigning a caller ID photo
.
To answer a call, do one of the following:
• Press Send .
• Select Answer.
• Press the headset button (if the
headset is attached).
TIP
The headset button may work differently
on headsets other than the one provided with
your smartphone.
To ignore a call, do one of the following:
Send the call to voicemail: Press Power/
End or select Ignore.
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Send the caller a text message: Select
Ignore with Text. This option sends the
call to voicemail and opens a text message
addressed to the caller.
NOTE Sending text messages to land line
phones may not be supported.
To silence the phone while it is ringing, do
one of the following:
• Press any key on your smartphone
Setting up voicemail
1 Make sure your phone is turned on (see
Turning your phone on and off
).
2 Press Phone .
3 Press and hold 1 or select the
Voicemail favorite button to dial your
wireless service provider’s automated
voicemail system.
4 Follow the voice prompts to set up your
voicemail.
except Send, Power/End, or the 5-way.
• Slide the Ringer switch to the Sound
Off position. This immediately
silences all system sounds, including
the ringer.
DID YOU KNOW
while it is ringing, you can either answer the
call or let it ring through to voicemail.
?
When you silence the ringer
Voicemail notification
When you have a new voicemail message,
you are notified with an Alert dialog box.
• To dismiss the Alert dialog box, select
OK.
• To play the message, select Listen.
When you have messages that you have
not listened to, a Voicemail icon also
appears in the title bar of the Phone
Using voicemail
application. You can select this icon to
listen to your voicemail.
Your wireless service provider service
includes voicemail. Keep in mind that
airtime and other charges apply when
using voicemail from your smartphone.
44
YOUR PHONE
3
Listening to voicemail messages
1 Press Phone .
2 Press and hold 1 to dial the voicemail
system, or select the Voicemail favorite
button.
3 Enter your voicemail password using
the keyboard.
TIP
Remember, you do not need to press
Option to enter numbers, *, or # while on a
call.
NOTE If you defined Extra Digits for the
Voicemail favorite button (see Editing a
favorite button for details), you can select
this button to enter your password.
TIP
If the voicemail icon stays in the title bar
after you listen to your messages, you can
clear the voicemail icon. Open the Options
menu, select Phone Preferences, and then
select Clear Voicemail Icon.
Managing active calls
When you make or receive a call, Active
Call View appears.
Call
duration
Caller’s
name and
number
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TIP
If the screen dims during a call, press any
key except Power/End to restore the screen
brightness. Be careful not to press Power/End
to restore the screen brightness because this
ends the call.
DID YOU KNOW
screen stays at full brightness during phone
calls. See O
details.
?
You can set how long the
ptimizing power settings for
Replaces the Spkr-phone button
when a Bluetooth headset is
attached. Select this button to
transfer the call from the
Bluetooth
®
headset to the
built-in earpiece.
Places the current call on hold.
Enables you to place another call
Use the 5-way or stylus to select the
onscreen buttons.Here’s what the buttons
do:
Ends the call immediately. You
can also press the headset
button (if the headset is
attached).
Turns on the speakerphone.
while the first call is on hold. For
information on handling a
second incoming call, see
Answering a second call (call
waiting).
Opens the Dial Pad so you can
manually dial additional
numbers, such as an extension
or a response to a voice prompt.
When the speakerphone is on,
you can take the smartphone
away from your ear and use
other features during a call. For
example, you can check your
calendar or look up contact info.
Turns off the speakerphone
when it is on.
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YOUR PHONE
3
Dials any extra digits (such as a
password or an extension) that
you assigned to a favorite
button. This button replaces the
Dial Pad button during outgoing
calls to numbers that include
predefined extra digits. See
Defining favorite buttons
for
information on defining extra
digits.
Mutes the microphone so that
you cannot be heard.
DID YOU KNOW
onscreen buttons when you’re on a call? You
can disable the screen’s touch-sensitive
feature during active calls; see L
screen.
?
Do you accidentally press
ocking your
Ending a call
Do one of the following:
• Press Power/End .
• Select Hang Up All.
• Press the button on the headset (if the
headset is attached).
Switching applications during a call
You can use many other applications on
your smartphone while holding a phone
conversation, including the organizer and
text messaging features. You cannot,
however, make a data connection while on
a call. This means that you cannot browse
the web or send and receive email
messages while on a call.
1 (Optional) If you want to continue
talking while viewing another
application, select Spkr-phone or
connect a headset (see Using a phone
headset).
2 Press Applications .
3 Select the icon for the application you
want to open.
4 When you’re ready to leave the app,
press Phone to return to Active Call
View.
TIP
You can also press Phone to toggle
between Active Call View and Main View in
the Phone app, so you can access a favorite
during a call.
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Saving phone numbers
After you complete an outgoing call to a
number that is not in your Contacts list,
you are prompted to add the number to
your Contacts list. You are also prompted
to add new numbers from incoming calls
with caller ID.
• To disable the Add New Number
prompt, check the Don’t ask me this
again box.
TIP
You can turn the Add New Number
prompt on and off. From the Main View in the
Phone app, open the Options menu, and
select Phone Preferences. To turn this option
on, check the Ask to add unknown phone numbers after calls box. To turn this option
off, uncheck this box.
If you don’t add a number right away, follow
these steps to add it later.
1 In the Call Log (see Redialing a recently
called number), highlight the number
you want to save.
• To create a new contact entry for this
number, select Create a New Contact,
and enter the contact’s info.
• To add this number to an existing
contact entry, select Add to a Contact,
2 Press Menu .
3 Select Add Contact.
4 Enter the information for the entry.
5 Select Done.
and then select the contact. This pastes
the number into the first available phone
number field for that contact.
• To decline adding this number, select
Cancel.
Making a second call
You can make a second call while your first
call is still active.
1 Dial the first number and wait until the
person answers.
48
YOUR PHONE
3
2 Select Hold.
3 Select Add Call.
4 Dial the second number using any of
the methods described in Making calls
5 When the Dial another call prompt
appears, select Ye s .
When two calls are active, Active Call View
includes two status lines, each
representing one of the calls.
DID YOU KNOW
outgoing call, you can conference the two
calls, but you cannot swap between them.
.
When the second call is an incoming call, you
can swap between the two calls, but you
cannot conference them.
When two calls are active and you press
Power/End, you hang up both calls. If the
second call is an outgoing call, you can return
to the first call by waiting for the person on
the second call to hang up. If you accidentally
hang up both calls, your smartphone
automatically dials the number that was on
hold.
?
When the second call is an
Answering a second call (call waiting)
When you are on a call, you can receive a
second call. When the second call comes
in, you hear a call waiting tone and the Call
Waiting dialog box appears. You can do any
of the following to handle the second call:
• To place the current call on hold and
answer the new call, press Send
or select Answer.
• To send the new call to voicemail, select
Ignore.
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• To send the new call to voicemail and
send the caller a text message, select
Ignore with Text.
• To hang up the current call and answer
the new call, press Power/End .
After you answer a second call, you can
switch between the original call and the
second call by selecting Swap.
Making a conference call
When you are on a call and place a second
outgoing call, you can join the two calls in a
conference session, provided that the
service is available in your area. Please
contact your wireless service provider
for
more information. Additional charges may
apply and minutes in your mobile account
may be deducted for each call you place.
1 While the first call is active, place a
second call.
2 Select Conf. This joins the two active
calls in a conference session.
3 To end the conference, press Power/
End to end all the calls.
DID YOU KNOW
conference call usually hangs up the second
call. However, depending on your network
connection, you may occasionally hang up the
first call.
?
Pressing Send during a
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YOUR PHONE
3
Using Flash mode during a call
Flash mode enables you to manually
manage your calls while one or more calls
are active. This mode is often used during a
conference call when one of the calls has
ended but the other remains connected.
1 Press Send from Active Call
View.
2 If the Do you want to switch to Flash
mode prompt appears, select Ye s .
3 While in Flash mode, do any of the
following:
• If you have one active call and answer
an incoming second call, press Send
to swap between the calls.
• If you have one active call, to make an
outgoing second call, dial the number
using any of the methods described in
Making calls
• If you have one active call and place
.
an outgoing second call, press Send
after establishing a connection
with the second party to set up a
conference session using three-way
calling.
• If you have two calls in conference,
press Send to hang up one of
the calls; you can then dial another
number and place the new caller into
the conference session.
4 To exit Flash mode and end all the calls,
press Power /End .
Forwarding calls
You can forward calls to another phone
number. Please check with your wireless
service provider about availability and
pricing of forwarded calls; call forwarding is
not available in all areas, and additional
charges may apply.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Phone
Preferences.
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Defining favorite
buttons
Your Treo smartphone provides 70 favorite
buttons for quick access to the following
common tasks:
4 Select the Call Forwarding pick list and
select the forwarding number.
NOTE If the forwarding number isn’t in the
pick list, select Edit numbers, and then
select New. Enter a 10-digit forwarding
number (without spaces), and then select
OK. Now select the number from the Call
Forwarding pick list.
5 Select OK.
6 Call your smartphone to confirm that
call forwarding is active.
• Dialing a phone number (speed dial)
• Accessing your Call Log
• Accessing the onscreen Dial Pad
• Opening an application
• Accessing a web page
• Addressing a text or email message
• Accessing voicemail (preset on your
Treo smartphone)
Your wireless service provider may preset
favorite buttons on your smartphone that
52
YOUR PHONE
3
are customized for their services, and you
may not be able to edit or delete these
preset favorite buttons. However, you can
always customize the remaining favorite
buttons to perform any of the supported
tasks.
DID YOU KNOW
previous Treo smartphone, your favorites may
be transferred along with your other info.
However, you may need to rearrange the
order in which your favorites appear by
opening the Record menu and then selecting
Edit Favorites Pages.
DID YOU KNOW
ringtone for a contact. See Assigning a caller
ID ringtone for details.
?
If you’re upgrading from a
?
You can assign a special
Creating a speed-dial favorite button
1 Press Phone .
2 Use the 5-way to select a blank
favorite button.
TIP
If there are no blank buttons on the current
Favorites page, press Right on the 5-way to
scroll through the other pages. If all your
favorites are full, you can delete a favorite to
make room for a new one (see Deleting a
favorite button).
3 Enter a label for the favorite:
• If the entry is for an existing contact,
select Lookup. Start entering the last
name of the contact, and select the
contact when it appears in the lookup
list.
• If the entry is for a new contact, enter
the label, press Down , and enter
the number.
4 (Optional) Enter a Quick Key, which
you can press and hold from the Phone
application to instantly dial this
speed-dial number.
5 (Optional) Select More, and then select
advanced options:
Extra Digits: Defines additional digits to
dial, such as a password or extension.
To enter a one-second pause, insert a
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CHAPTER
comma between digits. To add a longer
pause, enter more commas.
Dial Extra Digits Automatically: Dials
predefined extra digits immediately
after dialing the phone number, when
DID YOU KNOW
Email favorite, you can enter multiple
addresses; simply separate each address with
a comma. This is an easy way to send
messages to a group of people.
?
When creating a Message or
checked.
6 Select OK.
Creating other types of favorite buttons
1 Press Phone .
2 Use the 5-way to access
Favorites.
3 Select a blank button.
4 Select the Ty p e s pick list and select Call
Log, Dial Pad, Application, Message,
Email, or Web Link.
5 Enter a label for the favorite and enter
any other necessary information on
the screen.
6 (Optional) Enter a Quick Key, which
you can press and hold to open the
Editing a favorite button
1 Press Phone .
2 Use the 5-way to access
Favorites.
3 Highlight the favorite button you want to
edit.
4 Press Menu .
5 Select Edit Favorites Button on the
Record menu.
6 Make the desired changes. For
example, you can add a Quick Key,
which you can press and hold to
instantly open the favorite from the
Phone application.
7 Select OK.
favorite from the Phone application.
7 Select OK.
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3
TIP
You can also organize your buttons on
various Favorites pages. Open the Record
menu and select Edit Favorites Pages. Drag
and drop the buttons into a new slot. To move
a favorite to another page, drag the button
onto the page icon at the bottom of the
screen.
Deleting a favorite button
1 Press Phone .
2 Use the 5-way to access
Favorites.
3 Highlight the favorite button you want to
delete.
4 Press Menu .
5 Select Edit Favorites Button on the
Record menu.
6 Select Delete.
7 Select OK.
Using a phone
headset
You can connect a phone headset for
hands-free operation. If you need to use
your phone while driving and this is
permitted in your area, we recommend
using a phone headset (wired stereo
headset included) or a hands-free car kit
(sold separately).
In addition to the stereo headset included
with your Treo smartphone, your
smartphone is compatible with the
following types of headsets that are sold
separately:
• Wired headsets with a 2.5mm
connector (3-pin or 4-pin)
• Wireless headsets and car kits enabled
with Bluetooth 1.1 or 1.2 wireless
technology
TIP
The headset designed for Treo 180/270/
300 devices is not compatible with your Treo
700
P smartphone.
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Check the specifications for your headset
or car kit to confirm compatibility. When in
doubt, ask the manufacturer if the product
is compatible with Treo 700
P smartphones.
To find compatible hands-free devices, go
to www.palm.com/treo700pcdma-mytreo
NOTE You cannot use a headset with
Using a wired headset
.
Headset
button
Microphone
Bluetooth wireless technology to listen to
music files.
Speakers
TIP
If you want to use a stereo headset with a
3.5mm connector to listen to music files, then
you need to purchase a 2.5mm stereo
adapter. Visit www.palm.com/
treo700pcdma-mytreo for more info on audio
accessories.
When using the headset that is included
with your smartphone, you can press the
headset button to perform any of the
following tasks:
• Answer an incoming call
• Answer a call-waiting call
• Pick up a call that is on hold
• Switch between two calls (if the second
call is incoming)
• Join two calls in a conference (if the
second call is outgoing)
• Hang up all active calls
TIP
The headset button may work differently
on other headsets.
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YOUR PHONE
3
Connecting to a Bluetooth hands-free
device
KEY TERM
Partnership Two devices—for
example, your smartphone and a hands-free
device—that can connect because each
device finds the same passkey on the other
device. Once you form a partnership with a
device, you don’t need to enter a passkey to
connect with that device again. Partnership is
also known as paired relationship, pairing,
trusted device, and trusted pair.
Once you set up a partnership with a
Bluetooth headset or car kit, you can
communicate with that device whenever it
is turned on and within range. Bluetooth
range is up to 30 feet/10 meters in
optimum environmental conditions.
Performance and range may be reduced by
physical obstacles, radio interference from
nearby electronic equipment, and other
factors.
TIP
If you hear a headset buzz or experience
poor microphone performance, your headset
may be incompatible with your smartphone.
BEFORE YOU BEGIN Prepare your
headset or car kit to accept a connection
from another Bluetooth device. See the
documentation that came with your
hands-free device for instructions.
1 Press Applications and select
Bluetooth or tap the Bluetooth
icon in the title bar.
2 Select Bluetooth On.
3 (Optional) Enter a device name that
identifies your smartphone when it is
discovered by other Bluetooth devices.
NOTE Use the same device name for all
your Bluetooth connections. If you change
the device name, you need to recreate any
partnerships you already created.
4 Select Setup Devices.
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5 Select Hands-free Setup.
7 After you finish setting up the device,
select Done to return to Trusted
Devices View.
NOTE For some car kits, you need to
initiate a Bluetooth connection from your
smartphone to complete the partnership
process. To do this, highlight the car kit in
Trusted Devices View, press Menu ,
and then select Connect.
6 Follow the onscreen instructions to
create a partnership with the specific
hands-free device. When prompted,
enter a passkey.
IMPORTANT Some hands-free devices
have a predefined passkey; if so, you can
find the passkey in the documentation for
that device. Other devices provide a screen
8 (Optional) Enable advanced hands-free
features by pressing the multifunction
button (MFB) on the hands-free device.
You can tell the connection is successful
when you see a light blue headset icon in
the title bar of the Phone application. You
can now use your smartphone with the
Bluetooth hands-free device.
where you enter a passkey that you make
up. In either case, you must use the same
passkey on both your smartphone and your
hands-free device. We recommend that
where possible, you make up a passkey of
16 alphanumeric characters (letters and
numerals only) to improve the security of
your smartphone. The longer the passkey,
the more difficult it is for the passkey to be
deciphered.
Using a Bluetooth hands-free device
After you create a partnership with your
Bluetooth hands-free device and you turn it
on within range (up to 30 feet/10 meters),
your smartphone automatically routes all
calls to the hands-free device instead of to
the earpiece on your smartphone. When a
call comes in, your smartphone rings and
the hands-free device beeps. Even if you
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YOUR PHONE
3
answer the call on your smartphone, the
call goes to the hands-free device. If you
prefer to route calls to the earpiece on your
smartphone, you can change the settings
on your smartphone to do this; see
Customizing advanced settings for your
hands-free device.
TIP
If you’re using a Bluetooth hands-free
device and you want to return to the earpiece
during a call, select Cancel Bluetooth in
Active Call View. To return the call to the
hands-free device, open the Options menu
and select Connect Bluetooth.
The features of your hands-free device vary
by model. Check the documentation for
your hands-free device for details about
these features. Your smartphone can
support the following actions, provided that
your hands-free device also supports them:
• Answer an incoming call
• Hang up a call and answer a call-waiting
call
• Place a call on hold and answer a
call-waiting call
• Hang up a single call
• Transfer a call from the earpiece on your
smartphone to the hands-free device
• Ignore an incoming call
• Redial the last number you called from
the hands-free device
DID YOU KNOW
Bluetooth hands-free device, the last one you
connected to becomes the active device. To
switch between devices, disconnect the
active device before you try to connect to the
other device.
?
If you have more than one
Customizing advanced settings for your
hands-free device
You can set whether your hands-free
device automatically answer calls, provided
the device supports this feature.
1 Press Applications and select
Prefs .
2 Select Hands-free.
3 Do one of the following:
To send all calls to your hands-free
device: Check the Always route calls
to handsfree box. Select the Auto
answer pick list and select whether you
want your hands-free device to
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automatically answer incoming calls and
how quickly it answers.
To choose between the earpiece on
your smartphone and your
hands-free device on a call-by-call
basis: Uncheck the Always route calls
to handsfree box. When the phone
rings, you can answer the call with your
hands-free device by pressing the
multifunction button on your hands-free
Selecting ringtones
You can set various tones for various types
of incoming calls.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Sound
Preferences.
4 Select the Application pick list and
select Ring Tones.
device, or you can answer the call with
the earpiece on your smartphone by
using the controls on your smartphone
(see Receiving calls
).
4 Select Done.
Customizing phone
settings
DID YOU KNOW
compatible ringtone directly to your
smartphone (see D
web page). You can also download ringtones
to your computer and then email them to your
smartphone.
?
You can download any
ownloading files from a
5 Select the Volum e pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to
vibrate upon an incoming call.
7 (Optional) Uncheck the Escalate ring
tone volume box if you want the ring to
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YOUR PHONE
3
remain at the same volume regardless
of how long it rings.
8 Select ringtones from the following pick
lists:
Known Caller: An incoming call from
someone in your Contacts or Favorites.
Unknown Caller: An incoming call from
someone identified by caller ID who is
not in your Contacts or Favorites.
Roaming: A special tone for incoming
calls when you’re outside your home
mobile network.
9 Select Done.
DID YOU KNOW
contact or an entire category of contacts.
Ringtones assigned to individual contacts
override the ringtone assigned to a category
of contacts.
?
You can assign a ringtone to a
Creating and managing ringtones
You can also record sounds and use them
as ringtones.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Sound
Preferences.
4 Select Manage.
5 Do one of the following:
• To record a sound, select New.
• To play a sound, select it with the
5-way .
• To delete a sound, highlight it and
press Backspace .
• To send a sound, highlight it and
select Send.
6 Select Done twice.
TIP
You can also create a new sound by
selecting New in Sound & Alerts Preferences.
Selecting Phone alert tones
You can set various tones for various types
of alerts.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Sound
Preferences.
4 Select the Application pick list and
select Phone Alerts.
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Adjusting call volume
While a call is in progress, press the
Vo lu me button on the side of your
smartphone to adjust the call volume.
5 Select the Volum e pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to
Volume button
Side
button
vibrate upon an incoming call.
7 Select alert tones from the following
pick lists:
Voicemail Alert: Indicates that a new
voicemail message has arrived.
Coverage in/out: Indicates that you
moved into or out of a coverage area.
Signal faded: Indicates that the signal
lost strength and a call was dropped.
8 Select Done.
Adjusting ringer volume
When a call is not in progress and music is
not playing, press the Vo lu me button on
the side of your Treo smartphone to adjust
ringer volume, and then press the Side
button to confirm your selection.
Assigning a caller ID photo
1 Press Phone .
2 Select the Contacts favorite button.
3 Open the contact to whom you want to
give a caller ID photo.
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YOUR PHONE
3
4 Select Edit.
5 Select the Picture box and do one of
the following:
• Select Camera to take a photo and
add it to this contact entry when you
save the photo.
• Select Photos and select an existing
photo that you want to assign to this
contact.
6 Select Done.
DID YOU KNOW
contacts in Microsoft Outlook or
Palm
desktop software from the Palm Software
Installation CD, the pictures are automatically
added to your contact entries on your
smartphone when you sync. If you use
third-party synchronization software, picture
sync may not be supported. Check with the
software developer for information.
?
If you assign pictures to your
®
Desktop software and you install the
Assigning a caller ID ringtone
Caller ID ringtones can let you know who is
calling before you even look at your
smartphone. This is a great way to identify
calls from important people in your life and
to screen calls you’d prefer not answer.
1 Press Phone .
2 Select the Contacts favorite button.
3 Open the contact to whom you want to
give a caller ID ringtone.
4 Select Edit.
5 Select the Ringtone pick list and select
a tone for this contact entry.
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3 Select Options, and then select Phone
Display Options.
4 Set any of the following options:
Show… : Sets whether the Dial Pad or
wallpaper appears in the Main View of
the Phone application. If you select
Show Wallpaper, select the thumbnail
image and then select an image to use
as wallpaper.
6 Select OK.
TIP
TIP
You can assign a ringtone to an entire
category of contacts. For example, use a
special ringtone for categories such as Family,
Work, or Golf Buddies. Select the category
pick list in the upper-right corner and select
EditCategories. Select the category, and
then select the ringtone on the Edit Category
screen.
If you select the Show Wallpaper option,
you can still access the Dial Pad. From the
Phone application’s Main View, press Send to
open the Redial list, and then select Dial Pad.
DID YOU KNOW
background for the Calendar Agenda View.
See C
calendar for details.
?
You can also set the
ustomizing display options for your
Customizing the Main View in the Phone
application
Phone Display Options let you customize
the appearance and entry mode of the
Main View in the Phone application.
1 Press Phone .
2 Press Menu .
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Typing… : Sets whether typing enters
numbers in the Dial Pad or starts a
contact search.
TIP
If you select the Typing starts contacts
search option, you can still enter numbers in
the Dial Pad by pressing Option before
entering the first number.
Show Calendar event: Sets whether the
current event from the Calendar
application appears in the Main View of
the Phone application. When this option
is enabled, you can then select this
event to jump to the Calendar
application.
Show Favorite buttons: Sets whether
Favorites appear in the Main View of the
Phone application.
Rows: Sets the number of favorite
button rows that appear in the Main
View of the Phone application.
5 Select OK.
Setting your dialing preferences
Dialing preferences let you assign a prefix
to your phone numbers. For example, you
can automatically dial a 1 before all 10-digit
phone numbers. You can add a different
prefix based on the length of the phone
number.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select Dial
Preferences.
4 Set any of the following options:
Dialing from North America: Formats
phone numbers using North American
conventions (XXX-XXX-XXXX).
Always dial 1 in front of the area code:
Adds a 1 in front of 10-digit phone
numbers. This option is available only
when North American Dialing is
enabled.
International Prefix: Replaces the + sign
in front of International phone numbers
with the specified number.
To 7 digit numbers: Adds a prefix to
7-digit numbers. For example, enter
your own area code to automatically add
your area code when you dial local
numbers.
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To (6), (5), (4), digit numbers: Adds a
prefix to numbers with the specified
number of digits. For example, if all the
phone numbers in your office begin
with 555, followed by a 4-digit
extension, you can select 4, enter your
area code, and then enter 555 as the
prefix. When you want to call a
colleague, simply enter the colleague’s
4-digit extension. Your smartphone
automatically dials the area code and
555 plus the 4-digit extension. You can
also create contact entries with just the
extension number and then dial the
number from your Contacts list.
5 Select OK.
Choosing your privacy settings
To maintain privacy, you can choose
whether your longitude and latitude
position are available to the network and
third-party applications at all times or only
during an emergency call.
1 Press Phone .
2 Press Menu .
3 From the Options menu, select Phone
Preferences.
4 Select one of the following:
Location ON: Enables the network to
determine your longitude and latitude
position at any time in order to provide
location-specific services.
Emergency Only: Restricts your
location information to emergency
services only.
5 Select OK.
When Location ON is selected, the
Location icon appears. When
Emergency Only is selected, a red slash
appears over the Location icon.
Setting Roaming Preferences
Use Roaming Preferences to set specific
options for using your phone while
roaming. For example, you can set options
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YOUR PHONE
3
to be notified that you are roaming before
placing a call or making a data connection,
so that you are aware that you might incur
extra charges.
1 Press Phone .
2 Press Menu .
3 Select Options, and then select
Roaming Preferences.
4 Select the Network Selection pick list
and select the networks with which you
want to allow your phone to make a
connection:
Allow roaming: Lets your phone
determine the best network—either
home or roaming—with which to
connect.
Home networks only: Lets your phone
connect to your home network only.
Roaming networks only: Lets your
phone connect to roaming networks
only.
5 Check the boxes to enable either or
both of the following roaming warning
options:
Before outgoing calls: Displays an alert
warning you that you are on a roaming
network when you attempt to dial an
outgoing call.
Before data connections: Displays an
alert warning you that you are on a
roaming network when you attempt to
make a data connection, for example, to
browse the Web.
6 Select OK.
Enabling TTY
TTY (also known as a TDD or Text
Telephone) is a telecommunications device
that enables you to communicate by
telephone if you are deaf, hard of hearing,
or have speech or language disabilities.
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Your device is compatible with select TTY
devices. You can connect a TTY/TDD
machine to your device through the
headset jack while this mode is enabled.
Please check with the manufacturer of your
TTY device for connectivity information and
to ensure that the TTY device supports
digital wireless transmission.
1 Press Phone .
2 Press Menu .
3 From the Options menu, select Phone
Preferences.
4 Select the TTY/TDD
one of the following modes:
Default Mode: Sends and receives text.
VCO Mo de: Sends voice and receives
text. This is also known as Voice Carry
Over Mode.
HCO Mode: Sends text and receives
voice. This is also known as Hearing
Carry Over Mode
Off: Sends and receives voice.
5 Select OK. A red TTY icon appears in
the title bar of the Phone application
whenever TTY is enabled.
pick list and select
What are all those
icons?
You can monitor the status of several items
using icons in the title bar of the Phone
application:
Wireless
Service
Name
Your phone is on and you are in
your wireless service provider’s
coverage area. If you are outside
a coverage area, No Service or
Roaming appears instead.
No Service means that there is
no coverage at all and Roaming
means that another wireless
service provider’s network is
available. When you turn off your
phone, Phone Off appears.
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YOUR PHONE
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You are outside your wireless
service provider’s coverage area
and are roaming on another
wireless service provider’s
network. This icon appears in
addition to the word Roaming.
The icon may flash if the
provider is not on your wireless
service provider’s preferred
roaming list.
Your phone is on. The bars
display the signal strength. The
stronger the signal, the more
bars that appear. If you are
outside a coverage area, no bars
appear.
You are in an area that supports
1xRTT data services.
You are in an area that supports
EVDO data services.
Your phone is on and connected
to a 1XRTT network, but you are
not actively transmitting data.
You can still make and answer
calls.
Your phone is on and connected
to an EVDO network, but you
are not actively transmitting
data. You can still make and
answer calls.
Your phone is on and a 1XRTT
data connection is active. You
can still make calls, but you
cannot answer calls (incoming
calls go to voicemail). When you
make a call the data
transmission is automatically
interrupted.
Your phone is on and an EVDO
data connection is active. You
can still make or answer calls.
When you make or answer a
call, the data transmission is
automatically interrupted, and
then it resumes when you end
the call.
You have new voicemail
messages. You can select this
icon to retrieve your messages.
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You have a new alert, such as a
Calendar alarm or a new text
message. To view the alert,
press and hold Center or
select the icon. See Viewing and
using the alerts.
TTY/TDD Mode is active. Use
this mode to communicate by
telephone if you are deaf or hard
of hearing or if you have speech
or language disabilities.
The Location setting is on and
your longitude and latitude
position are available to the
network and third-party
applications. When you select
the Emergency Only setting,
this icon appears with a red
slash and your location is
available only during emergency
calls.
Call forwarding is active.
The Bluetooth® wireless
technology icon appears in gray
when this feature is off, in blue
when this feature is on, and in
reverse blue when your
smartphone is communicating
with another Bluetooth device.
This icon replaces the Bluetooth
icon when your smartphone is
connected to a Bluetooth
headset or car kit. This icon
appears in dark blue when a call
is in progress and in light blue
when a call is not in progress.
This icon replaces the Bluetooth
icon when a dial-up networking
connection using Bluetooth
wireless technology is active.
Your battery is partially drained.
When the battery drains to 20%
of its capacity, the icon changes
from blue to red. At 10% of its
capacity, you begin to receive
warning messages, and at 5%
of its capacity, the smartphone
beeps (if the Ringer switch is in
the Sound On position) and the
icon changes from red to clear.
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3
Your battery is charging. The
lightning bolt turns from red to
green when the battery is fully
charged and your smartphone
remains connected to the
charger.
Your battery is fully charged and
your smartphone is not
connected to the charger.
You have new text messages.
The numbers next to the icon
indicate the number of unread
messages in your Inbox. You can
select this icon to retrieve your
messages.
You have new email messages.
The numbers next to the icon
indicate the number of unread
messages in your Inbox. If you
set up multiple email accounts
on your smartphone, this
number reflects the account that
was most recently accessed.
You can select this icon to
retrieve your messages.
Displays the current (or next)
event from the Calendar
application. If you have an event
conflict during the current time
period, a red bar appears next to
the event description. To jump to
the current event in the Calendar
application, select the Calendar
status line (see Displaying your
calendar for details).
KEY TERM
1xRTT (Single carrier [1x] radio
transmission technology): A wireless
technology that can provide fast data transfer
and Internet access with average speeds of
60– 80Kbps and bursts up to 144Kbps.
KEY TERM
EVDO (Evolution Data Optimized): A
wireless broadband technology that is
designed for very high-speed data transfer
with average download speeds of 400–
700Kbps, capable of reaching speeds up
to1.8Mbps, and upload speeds up to 156Kbps.
DID YOU KNOW
icon to quickly turn Bluetooth wireless
features on and off.
TIP
To display the remaining battery power,
tap the battery icon at the top of the screen.
?
You can tap the Bluetooth
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72
Your email and other
messages
CHAPTER
4
You already know how efficient email and messaging are for
staying in touch. Now your Palm
brings you a new level of convenience: email on the go. Enjoy
the ease and speed of communicating with friends, family, and
colleagues anywhere you can access your wireless service
provider’s data network.
You can send photos to your friends and family, or create
Microsoft Word or Excel files and send them to your
colleagues. You can also receive attachments to view and edit
at your convenience.
Your smartphone includes the VersaMail®
application (called Email in Applications
View), which you can use to access your
corporate, personal, and fee-based Internet
email. You can also access web-based
email, like Yahoo! Mail or Hotmail, from the
web browser on your smartphone.
NOTE Your wireless service provider may
offer additional email applications that are
compatible with your Treo 700
smartphone. Contact your wireless service
provider’s customer service department for
more info.
TIP
An email application is not an email
provider. It works with an account from a
provider to transfer messages to
your smartphone.
KEY TERM
Email provider The service you
use to send and receive email. Your email
provider’s name appears between the @
symbol and the dot symbol in your email
address.
P
BEFORE YOU BEGIN You must activate
data services on your wireless service
provider account before you can use email
on your smartphone.
The VersaMail
application
Before you can use VersaMail, you need to
enter your email account settings. If you
have multiple email accounts, you must
enter settings for each email account.
You can find additional information on using
and customizing VersaMail in the User Guide for the VersaMail Application on your
computer.
Windows: Start>Programs>Palm
Mac: Insert the Palm Installation CD and
click the link to the User Guide for the
VersaMail Application in the
Documentation folder.
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CHAPTER
How do I get started?
1 If either of the following is true, read the
User Guide for the VersaMail
Application on your computer:
• You used the VersaMail application on
your previous Palm OS
®
device, and
you want to transfer those settings to
your smartphone.
• You plan to use VersaMail to access
an email account on a Microsoft
Exchange ActiveSync server, a Lotus
Notes server, or a Microsoft MAPI
server.
2 If your email provider is listed here, then
skip to S
etting up VersaMail to work
with common providers.
Australia: Bigpond Mail and OptusNet
Brazil: UOL
Canada: Rogers High Speed and
Sympatico
Mexico: Yahoo!
United States: AOL, Apple.Mac, AT&T
Mail.com, NetZero, RCN, SBC/PacBell,
SBC/Prodigy, Verizon DSL, and Yahoo!
3 If your email provider’s name is not
listed, then you need to obtain the
following info from your system
administrator or ISP, and then skip to
S
etting up VersaMail to work with other
providers:
• Mail protocol: POP or IMAP
• Incoming and outgoing mail server
names, such as mail.myisp.com
• Incoming and outgoing mail server
port numbers, such as 110 (incoming
POP), 143 (incoming IMAP), or 25
(outgoing POP or IMAP)
• (If necessary) Security settings: APOP,
ESMTP, SSL
TIP
The correct protocol, server, and security
settings are required for VersaMail to be able
to send and receive email for your account.
Your email provider can easily provide these
settings. You may be able to find this account
setup info on your email provider’s website.
Setting up VersaMail to work with
common providers
1 Press Applications and select
Email to open the VersaMail
application.
2 If the Initial Setup dialog box appears,
select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
4 Select the Mail Service pick list, and
then select your email provider, such as
Earthlink, and then select Next.
5 Enter the username for your email
account. Your username appears before
the @ symbol in your email address.
NOTE For some email providers, such as
Gmail, your username is your entire email
address. Check with your email provider if
you are not sure what to enter as your
username.
6 Select the Password box, enter your
email account password, select OK, and
then select Next.
7 Select Next, and then select Done.
TIP
To enter settings for another email
account, open the Accounts menu and select
Account Setup.
Setting up VersaMail to work with other
providers
1 Press Applications and select
Email to open the VersaMail
application.
2 If the Initial Setup dialog box appears,
select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
4 Select the Mail Service pick list, and
then select Other.
5 Select the Protocol pick list, select POP
or IMAP (based on the info you got from
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YOUR EMAIL AND OTHER MESSAGES
4
CHAPTER
your system administrator or ISP), and
then select Next.
settings, select Advanced, and then
enter those settings.
TIP
You can also select Advanced to set more
options for incoming and outgoing messages.
10 Select Done.
Creating and sending messages
1 From the Inbox, select New.
6 Enter the username for your email
account. Your username appears before
the @ symbol in your email address.
NOTE For some email providers, such as
Gmail, your username is your entire email
address. Check with your email provider if
you are not sure what to enter as your
username.
7 Select the Password box, enter your
email account password, select OK, and
2 Begin entering one of the following for
the addressee:
• Email address
• First name
• Last name
TIP
If you enter address info that matches one
or more of your contacts, VersaMail displays
the matching contacts. To accept a
suggestion, select the correct contact. To
send to a different address, keep entering the
email address or name.
then select Next.
8 Enter your email address and the
3 Enter the subject and message text.
names of the incoming and outgoing
mail servers, and then select Next.
9 If your system administrator or ISP
TIP
To move between fields, press Up or
Down on the 5-way.
provided port numbers or security
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YOUR EMAIL AND OTHER MESSAGES
4
4 Select one of the following:
Send: Connects and sends all
messages immediately. If the message
cannot be sent for any reason, the
message is stored in your Outbox.
Outbox: Stores the message to be sent
later.
Drafts: Saves the message so you can
continue working on it at another time.
DID YOU KNOW
attempts to send a message; if it is still not
successful, an alert message appears and you
must try to manually send the message again.
?
VersaMail makes up to five
Adding attachments to your messages
You can attach several types of files to your
email messages.
.
TIP
To remove an attachment, select the file in
the Attachments box, and then select
Delete.
Attaching photos and videos
1 Create the message to which you want
to attach the photo or video.
2 On the New Message screen, select
the red paper clip icon in the
upper-right corner.
3 From the Ty p e pick list, select Photo/
Video.
4 On the Select Media screen, select the
Album pick list to go to the album
containing the photo or video you want,
and then check the box to the left of the
photo or video.
5 Select Done.
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.
TIP
To attach more than one file to a message,
repeat steps 3 and 4.
Attaching ringtones
1 Create the message to which you want
to attach the ringtone.
2 On the New Message screen, select
the red paper clip icon in the
upper-right corner.
3 From the Ty p e pick list, select Sounds.
TIP
Ringtones that are copy-protected appear
in the Sounds application with a lock icon. You
can use these ringtones on your phone, but
you cannot send them as attachments.
3 From the Ty p e pick list, select
Documents.
4 Select the file you want on the
Documents screen.
5 Select Done.
Attaching other types of files
1 Create the message to which you want
to attach the item.
2 On the New Message screen, select
the red paper clip icon in the
upper-right corner.
3 From the Ty p e pick list, select the type
of file to attach—for example, Address,
Appointment, or Memo/Text.
4 Select the item you want from the list in
4 Select the ringtone you want, and then
select Insert.
the Ty p e box.
5 Select Done.
5 Select Done.
Receiving and viewing messages
Attaching Word, Excel, PowerPoint, and
PDF files
1 Create the message to which you want
to attach the file.
1 From any mailbox, select Get or Get &
Send.
2 From the Inbox, select the message you
want to view.
2 On the New Message screen, select
the red paper clip icon in the
upper-right corner.
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YOUR EMAIL AND OTHER MESSAGES
4
3 If a large incoming message is
truncated, select More .
TIP
When viewing a message, tap the scroll
arrows at the top of the screen to view the
previous or next message.
4 Select Done.
Replying to or forwarding messages
When you respond to messages, you can
select whether to include the original text
(see Customizing your email settings
DID YOU KNOW
sends all messages as plain text only, with all
HTML tags stripped, even if you are
forwarding or replying to a message that was
originally received as HTML.
?
The VersaMail application
).
1 From the Inbox or another folder, open
the message you want to respond to.
2 In Message View, select Reply. Select
whether to reply to just the sender or to
reply to both the sender and all
addressees on the message.
3 Enter your reply.
4 Select Send.
TIP
You can also tap the folder icon to the left
of the attachment name to open a menu of
tasks you can do with the attachment,
including View, Install, or Unzip, depending on
the attachment file type; Save to card to save
the attachment to an expansion card; or select
Viewer to select the application you want to
use to view the attachment.
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Viewing attachments
There are a number of attachment types
you can open with the built-in software
on your smartphone (for example,
Microsoft Word, Excel, and PowerPoint
files; PDF files; ringtones, and photos).
1 From any folder, open the message with
the attachment you want to view.
Messages with downloaded
attachments appear with a paper clip
icon to the left of the message icon.
TIP
If an attachment is not downloaded
because it is larger than your maximum
message size, the paper clip icon does not
appear, and the attachment does not display
at the bottom of the message screen. Select
More to download and display any
attachments.
TIP
You can also tap the folder icon to the left
of the attachment name to open a menu of
tasks you can do with the attachment,
including View, Install, or Unzip, depending on
the attachment file type; Save to card to save
the attachment to an expansion card; or select
Viewer to select the application you want to
use to view the attachment.
3 When you finish with the attachment,
select Done to return to the
Attachments dialog box.
NOTE If there is no Done button, press
Applications and select Email to
return to the account’s Inbox.
Managing your messages
The status icons that appear near the
messages in your Inbox indicate the
2 Tap the attachment name at the bottom
of the message screen to view it in the
default viewer on your smartphone.
following:
0
The message is unread when the
subject appears in bold.
The message includes an
attachment.
The message includes a meeting
invitation.
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4
This message has high priority.
You can rearrange the message list to
make it easier to find and view messages.
• In the Inbox, select Sort, and then
select one of the following: Sort by Date, Sort by Name, Sort by Subject.
• To quickly switch between folders in list
view, select the folder pick list at the
top of the screen and select the desired
folder.
Deleting selected messages from the
Inbox
When you delete a message from the
Inbox, it moves to the Trash folder.
1 Select the bullet next to the icon of each
message that you want to delete. To
select adjacent messages, drag the
stylus so it touches the bullet to the left
of each message. Lift the stylus and
drag again to select more adjacent
messages.
2 Press Menu .
3 Select Delete on the Message menu.
4 If a confirmation dialog box appears,
select OK to confirm deletion.
TIP
To delete a single message, select the
envelope icon next to the message, and then
select Delete from the list.
Deleting messages by date
You can quickly delete a group of
messages by selecting a range of dates.
1 Press Menu .
2 Select Delete Old on the Message
menu.
3 Select the folder and a date range for
the messages you want to delete.
4 Select OK.
5 If a confirmation dialog box appears,
select OK to confirm deletion.
TIP
To empty (or purge) the Trash folder, open
the Message menu and select Empty Trash.
Switching accounts
If you create more than one email account
in VersaMail, you need to switch from
account to account to get, send, and
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otherwise manage the messages in each
account.
1 Press Menu .
2 Select Accounts, and then select an
account.
DID YOU KNOW
quick button, you can press that button
repeatedly to switch between your different
email accounts.
?
If you assigned VersaMail to a
Customizing your email settings
You can customize the VersaMail settings
for each individual email account on your
Treo. The preferences you set apply only to
the email account you are currently
viewing. If you have multiple accounts,
configure each account separately.
You can set up a schedule to automatically
Mac: Insert the Palm Installation CD and
click the link to the User Guide for the VersaMail Application in the
Documentation folder.
Scheduling Auto Sync
You can set up VersaMail to automatically
download new email messages to your
smartphone with the Auto Sync feature.
TIP
You need to set up a separate Auto Sync
schedule for each email account. This feature
may not work with email accounts that require
VPN connection.
1 Press Menu .
2 Select Options, and then select
Preferences.
3 Select Auto Sy nc.
retrieve email messages; set preferences
for how and when messages are retrieved;
add a signature to an outgoing message;
and more. For complete information on all
of the email settings you can customize,
see the User Guide for the VersaMail Application on your computer.
Windows: Start>Programs>Palm
4 Check the Auto-sync box.
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5 Select the Every pick list and select the
time interval, from 5 minutes to
12 hours.
NOTE If you set a more frequent interval,
you may need to recharge your Treo battery
more often.
6 Select the Start Time and End Time
boxes, and then select the hour, the
minute, and AM or PM to enter the time
for the first and last Auto Sync to take
place. Select OK.
7 Select the days you want the schedule
to be active. You can choose any
number of days, but you can set up only
one schedule for each email account.
8 Select OK, and then select Get Mail.
TIP
After you set up a scheduled Auto Sync
and select Get Mail, from then on, only new
messages are retrieved during Auto Sync.
Selecting alert tones
When you schedule Auto Sync for a given
account, you can choose a sound—such as
a bird, a phone, or an alarm—to let you
know when new email arrives.
1 From any mailbox screen, press
Menu.
2 Select Options, and then select
Preferences.
3 Select Alerts.
4 Check the Alert me of new mail box.
TIP
To receive notifications of successful Auto
Sync retrievals only, uncheck the Alert me of auto sync failures box. Leave the box
checked if you want to receive notifications of
both successful and failed Auto Sync
retrievals.
5 Select the Alert Sound pick list, and
then select a sound. Your Treo plays a
brief demo of the sound.
6 Select OK.
Setting preferences for getting messages
1 From any mailbox screen, press
Menu.
2 Select Options, and then select
Preferences.
3 Select Incoming.
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4 Set any of the following preferences,
and then select OK.
Get: Indicates whether to get message
subjects only or entire messages.
Ask Every Time: Indicates if you want
to see a dialog box for selecting
subjects only or entire messages each
time you retrieve email. If the box is
unchecked, messages are retrieved
according to the option you select in the
Get pick list.
Unread messages (IMAP accounts
only): Downloads only unread mail to
your smartphone. If you don’t check this
box and you select Get & Send, all the
messages on your mail server are
downloaded to your Inbox, including
messages you’ve read.
TIP
The POP protocol does not support
retrieval of only unread mail from the server. If
you have a POP email account, VersaMail
downloads all messages regardless of
whether you have read them, and regardless
of whether the Unread messages box is
checked.
Mail from last: Gets messages sent
within the number of days you specify.
Download attachments: Automatically
downloads files attached to email,
except for attachments that exceed the
maximum message size.
Maximum message size: Sets the
maximum size of an incoming email
message. Enter the size in kilobytes
(KB). The default is 5KB, but you can
enter any size up to 2048KB
[approximately 2 megabytes (MB)],
including attachments. The maximum
message size that you can retrieve is
60KB for the body text and
approximately 5MB of total data for any
attachments.
Message Format: Sets the format for
messages you retrieve.
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HTML: Displays messages sent in
HTML format with basic formatting
intact and displays other messages as
plain text.
Text: Displays all messages as plain
text, regardless of the format in which
they were sent.
Attaching a signature to a message
You can attach a personal signature, with
info like your company’s address and
phone numbers, to the bottom of all
messages you send.
1 From any mailbox screen, press
Menu.
2 Select Options, and then select
Preferences.
3 Select Signature.
4 Check the Attach Signature box.
5 Enter your signature information, and
then select OK.
Working with Microsoft Exchange
ActiveSync
Microsoft Exchange ActiveSync works with
the VersaMail, Calendar, and Contacts apps
on your smartphone to directly access
corporate groupware information in
Microsoft Exchange Server 2003. You can
synchronize business email, calendar, and
contact info with Exchange Server 2003
from your smartphone without using a
desktop computer.
When you create a Microsoft Exchange
ActiveSync account in the VersaMail
application, your email, calendar, and
contact info sync directly with Exchange
Server; information does not sync with the
desktop software application on your
computer, such as Microsoft Outlook or
Palm Desktop software. Other information
that is stored on your computer, such as
tasks and memos, continues to
synchronize with your desktop software.
For complete info on using a Microsoft
Exchange ActiveSync account, see the
User Guide for the VersaMail Application
on your computer.
Windows: Start > Programs > Palm
Mac: Insert the Palm Installation CD and
click the link to the User Guide for the
VersaMail Application in the
Documentation folder.
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Messaging
BEFORE YOU BEGIN Make sure your
phone is turned on (see Turning your phone
on and off).
You can use the Messaging application to
exchange brief text messages (SMS) with
other devices and email addresses that
support this form of messaging. Before
you use your smartphone to send or
receive messages, refer to your service
plan for pricing and availability of
messaging services.
2 Select New.
3 Select the To field to address the
message:
• Press Center. If the recipient’s
name appears in the list of recent
addresses, select it from the list.
• If the recipient is in your Contacts list,
enter the first initial and last name (no
spaces), and then select the
recipient’s phone number or email
address, depending on where you
want to send the message.
• If the recipient’s name isn’t in the list
of recent addresses or your Contacts
list, enter the phone number, or email
DID YOU KNOW
multiple recipients by separating the
addresses with a comma. If you address a
single message to three people, you will be
billed for three messages.
?
You can address messages to
Creating and sending a text message
Each text message can hold up to 160
characters. (If you send a text message to
an email address, the email address is
deducted from the 160-character count.)
address.
TIP
If you see numbers when you expect to
see letters (or the other way around), you
need to turn Option Lock on by pressing
Option twice or turn it off by pressing Option
once.
4 Enter your message or select
QuickText to insert predefined
phrases. To insert emoticons, select .
1 Press Messaging .
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YOUR EMAIL AND OTHER MESSAGES
4
TIP
To add a new QuickText phrase, select
Edit QuickText from the list.
NOTE Some symbols can’t be used in text
messages. The Messaging application
automatically replaces invalid characters.
5 (Optional) Press Menu, and then
select High Priority from the Compose
menu to mark the message as urgent.
6 Select Send.
TIP
Select Save as Draft to save a draft of the
message without sending it. To access the
draft, select the folder list in the title bar and
select Drafts.
Receiving messages
When your phone is turned on and in an
area of wireless coverage, you
automatically receive new text messages.
You can also configure how your
smartphone notifies you when a new
message arrives (see S
electing Messaging
alert tones).
The new message alert may include any of
the following buttons:
OK: Dismisses the alert and places the
message in your Inbox.
Reply: Opens Chat View, where you
can reply with a text message.
Call Back: Dials the sender’s phone
number.
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Go To Msg: Opens the message so you
can view its full contents.
Delete: Moves the message from your
Inbox to the Deleted folder.
TIP
When you receive a message, you can
also press Send to call the sender.
TIP
If you have multiple alerts, the Alert
screen displays all your pending alerts. Select
an item’s description to jump to that item, or
check the box to clear that item. To view all
your pending alerts from any screen on your
smartphone, press and hold Center on the
5-way.
Your smartphone automatically launches
the appropriate application from the link.
Arranging your messages
You can rearrange the messages in any
folder by using the Sort command.
1 Press Messaging .
Using links in messages
When you receive a text message that
contains a telephone number, email
address, or URL, you can dial the number,
send an email message, or go to the web
page immediately.
1 Press Messaging .
2 Select the message that contains the
link you want to use.
3 Select the phone number, email
address, or URL (appears as underlined
blue text).
2 Select the folder list in the title bar and
select the folder you want to sort.
3 Press Menu .
4 Select View, and then select Sort by
Name or Sort by Date.
Deleting messages
You can delete several messages at once
from any folder by using the Purge
command.
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YOUR EMAIL AND OTHER MESSAGES
4
1 Press Messaging .
2 Select the folder list in the title bar and
select the folder that contains the
messages you want to delete.
3 Press Menu .
4 Select Purge from the Message menu.
5 Select the Purge pick list, and then
select an option.
6 Select OK.
Chatting with Messaging
DID YOU KNOW
messages even while you are on a phone call.
This is easiest when using a hands-free
headset or the speakerphone.
?
You can send and receive text
When you exchange more than one
message with a single contact, the
messages you exchange with that person
are grouped into a chat session. When you
select a chat session from your message
list, the upper part of Chat View displays all
messages you’ve exchanged with this
contact, and the lower part provides an
entry area.
You can carry on multiple chats at the same
time and easily switch between them,
using the pick list at the top of the screen.
1 Press Messaging .
2 Do one of the following:
Start a new chat: Select a message
and reply to it.
Continue an existing chat: Select a
message with the chat icon.
3 Enter your message.
TIP
Pale gray text indicates that a message is
pending or enroute.
4 Select Send.
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Customizing your Messaging settings
1 Press Messaging .
5 Select the Chat tab and set any of the
following preferences for chat sessions.
2 Press Menu .
3 From the Options menu, select
Preferences.
4 On the Messages tab, set any of the
following preferences for your individual
messages:
Create chats from messages: Indicate
when you want to group messages
from the same person into a chat.
Show timestamps in chats: Indicate
whether you want to see the local date
and time the message was sent next to
each message.
Confirm message deletions: Indicate
whether you want deletion confirmation
prompts to appear.
Privacy Mode (hide text): Indicate
whether you want the body text to
appear in the alert when you receive a
new message, or if you want the alert
to hide the text and prompt you to go to
the message.
Display my name in chat window as:
Enter the name you want to use as the
label for your messages in Chat View.
Label color: Select a color to
differentiate your messages from the
sender’s messages while in Chat View.
Use color for: Indicate whether you
want both your name and message text
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YOUR EMAIL AND OTHER MESSAGES
4
in the selected label color, or only your
name.
6 Select OK.
Selecting Messaging alert tones
DID YOU KNOW
silent alert that can vibrate even when the
Ringer switch is set to Sound Off.
?
Your smartphone includes a
1 Press Messaging .
2 Press Menu .
3 Select Options, and then select Alerts.
4 Select the Application pick list and
select Messaging.
5 Select the Volum e pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to
vibrate upon an incoming message.
7 Select the Message Tone pick list and
select a tone for incoming message
alerts.
8 Check the boxes if you want to see
onscreen alerts when a new message
arrives and when a message you sent is
received.
9 Select Done.
What are all those icons?
TIP
By default, the Messaging app shows the
Inbox folder. To view a different folder, select
the folder list in the title bar and select a
different folder from the list.
The message descriptions in the Inbox,
Outbox, and Sent folders show the
message status:
• Unread messages appear in bold.
• Read messages appear in plain text.
• Urgent messages appear with a red
exclamation point (!).
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The following icons show the message
type and additional status info:
A message that was sent to
multiple recipients, and only some
of the recipients received the
A text message
A chat session
message
An outgoing message with an error
A voicemail page
An incoming message with an error
A message that is waiting to be
sent
A message that was successfully
DID YOU KNOW
area or if your phone is turned off, outgoing
messages go into the Outbox. When you
return to a coverage area or turn your phone
back on, your pending messages are sent
automatically and transferred to the Sent
folder.
?
If you are outside a coverage
sent
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