Palm 700P User Manual

Your Palm®Treo™ 700P Smartphone User Guide
Intellectual property notices
© 2006 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm OS, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. Documents To Go is a trademark or registered trademark of DataViz, Inc. A portion of the enclosed product is © copyrighted by Fraunhofer IIS (2005). All rights rese rved. All other brand and product names are or may be trademarks of, and are used to identify products or ser vices of, their respective owners.
This product is protected by one or more of the following United States patents:
6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397;
6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490;
6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780;
6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699;
6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047;
6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638;
6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044
;6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202;
6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824;
6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650;
6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423;
6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128;
D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
A portion of this software includes software modules developed by the Independent JPEG group. MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson. This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of s uch technology outside of this product is prohibited without a lice nse from Microsoft or an authorized Microsoft subsidiary.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
PN: 406-10803-00 v. 1.0

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Treo 700
Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting up your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Chapter 2: Moving around on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Chapter 3: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Turning your smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Managing active calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
P smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
iii
Chapter 4: Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Which application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
The VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 5: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . .95
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Connections with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Chapter 6: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Pics & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Pocket Tunes™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Chapter 7: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Chapter 8: Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Documents To Go
®
Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Chapter 9: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . 153
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
iv
Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Sending information with Bluetooth
®
wireless technology . . . . . . . . . . . . . . . . . . .162
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Chapter 10: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Chapter 11: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Making room on your Treo smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
v
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
vi

Welcome

Congratulations on the purchase of your
®
Palm
Tr eo™ 700P smartphone! In one compact and indispensable device, you now have all of the following:
An advanced mobile smartphone
Mobile email (corporate and personal)
High-speed Internet connection and
data transfer with 1XRTT and EVDO support
A Palm OS
expansion capability (MultiMediaCard/ SD/SDIO)
A 1.3-megapixel digital camera
Text messaging
A media player
Productivity software
This guide helps you set up your Treo smartphone and quickly learn to use it.
®
organizer with portable
NOTE Phone and text messaging services
require a service contract with your wireless service provider. Web and email services require a service contract and high-speed data service from your wireless service provider. Data speeds vary based on network availability and capacity.

What’s in the box?

You should have received all the following items in the Treo smartphone box:

Hardware

Treo smartphone
Rechargeable battery
AC charger with international adapter(s)
(if required in your region)
USB sync cable
Stereo headset
WELCOME
1

Documentation and software

Read This First booklet
Quick Reference
Palm Software Installation CD, which
includes:
®
Palm
Bonus software for your smartphone
User Guide (this guide)
User Guide for the VersaMail
Desktop software
Application
Palm warranty

What do I need to get started?

As you work through the instructions in this guide, you’ll need all the items that came in the Treo 700 in the box? ), as well as the following:
An activated account with your wireless
service provider
A location with wireless coverage for
your smartphone
An electrical outlet
The computer with which you want to
synchronize your personal information
The Palm Software Installation CD
included in the box
P smartphone box (see What’s
2
WELCOME

Setting up

Congratulations on the purchase of your new Palm®Tr eo™ 700P smartphone. You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too.
As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take these few easy steps to set up.
Benefits
Know where your smartphone
controls are located
Start using your smartphone right
away
Establish a link between your
smartphone and your computer
CHAPTER
1
In this chapter
Tre o 70 0 P smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting up your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 18
SETTING UP
1

Treo 700P smartphone overview

Front view

Indicator light (phone and charge indicator)
Vol ume
Side button
Send
Phone
TIP
Protect your screen. Be careful to store your smartphone away from items that might scratch or crush the screen. Visit www.palm.com/treo700pcdma-mytreo carrying cases and other useful accessories.
to find
Earpiece
DID YOU KNOW
screen is on, you can press and hold the Side button to open an application of your choice; see R
?
When your smartphone
eassigning buttons for details.
CHAPTER
5-way navigator and Center button
Power/End
Applications
Menu
Messaging
Calendar
5
1
SETTING UP
CHAPTER

Back view

Self-portrait mirror
Battery door release
Camera lens
Speaker
Headset jack
Multi-connector
Microphone
IMPORTANT The Treo smartphone
speaker includes a large magnet, so be sure to keep your smartphone away from credit cards or other items that could be demagnetized.
6
SETTING UP
1

Top view

Expansion
Infrared (IR) port
card slot
Stylus
Ringer switch
?
The Ringer switch silences all
Antenna
DID YOU KNOW
sounds. When you need quiet, there’s no need to navigate menus.

Installing the battery

1 Press the battery door release, and
slide the battery door downward to remove it from your smartphone.
Battery door release
2 Align the metal contacts on the battery
with the contacts inside the battery compartment.
3 Insert the battery into the compartment
at a 45-degree angle, and then press it into place.
Battery contacts
Smartphone contacts
Notch
4 Slide the battery door onto the back of
the smartphone until it clicks into place.
CHAPTER
7
1
SETTING UP
CHAPTER
5 When the language selection screen
appears, select the language you want to use.
IMPORTANT You must select the same
language on your smartphone and desktop software.
6 Follow the onscreen instructions to set
TIP
To avoid draining the battery, charge your smartphone every day, especially if you use your phone often.
DID YOU KNOW
fully drained, your info is still stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source.
?
If your battery ever becomes
up your smartphone.
1 If necessary, connect the international
TIP
If your smartphone does not turn on, you need to connect it to the AC charger. If it still does not turn on after you connect the AC charger, then do a soft reset. See Performing a soft reset.
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet. 3 Connect the charger cable to the
bottom of the smartphone. Make sure the arrow on the connector is facing up, toward the screen.

Charging the battery

The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your smartphone for
3.5 hours (or until the indicator light is solid green) to give it a full charge. See M
aximizing battery life for tips on maximizing the life of your smartphone’s battery.
8
SETTING UP
1
DID YOU KNOW
smartphone by connecting it to your computer with the sync cable. You can do this with or without using the charger cable (see C
onnecting your Treo smartphone to your
computer).
TIP
Keep in mind that it takes longer to charge the battery using the sync cable, and if your laptop isn’t plugged into a power source, it can drain the laptop’s battery.
?
You can also charge your
4 To confirm that your smartphone is
charging, check the indicator light on your smartphone.
Solid red indicates that your
smartphone is charging.
Solid green indicates that your
smartphone is fully charged.
Indicator light
TIP
If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging.
TIP
If the indicator light doesn’t turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.
When your smartphone is on (see Turning your smartphone on and off), the onscreen battery icon displays the charging status:
A red lightning bolt indicates that the battery is connected to a wall outlet and is charging.
A green lightning bolt indicates that the battery is connected to a wall outlet and is fully charged.
A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power.
An almost empty battery that is red at the bottom indicates that you need to charge the battery immediately.
CHAPTER
9
1
SETTING UP
CHAPTER
TIP
To see exactly how much power is left in
your battery, tap the onscreen battery icon.
Charge your smartphone whenever
you’re at your desk, or charge it overnight. The Li-Ion battery has a much longer useful life when it is topped off
Battery icon
frequently, versus charging it after it is fully drained.
Your smartphone’s wireless features
(phone, email, messaging, and web) and media features (camera, media players, eBooks, and games) consume more power than its organizer features. If you spend a lot of time using the wireless and media features, keep an eye on the battery icon and charge

Maximizing battery life

when necessary.
If you don’t plan to use the wireless
features on your smartphone for a while, turn off your phone (see Turning
Battery life depends on how you use your smartphone. You can maximize the life of your battery by following a few easy guidelines:
your phone on and off) and let all calls be picked up by voicemail.
As with any mobile phone, if you are in
an area with no wireless coverage, your smartphone searches for a signal, which
TIP
You can buy an extra battery as a spare for long airplane trips or periods of heavy use. To purchase batteries that are compatible with your smartphone, go to www.palm.com/ treo700pcdma-mytreo.
consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone. While your phone is off, you can continue to use your smartphone’s nonwireless features.
10
SETTING UP
1
Turn down the screen brightness (see
Adjusting the brightness
Decrease the settings in Power
).
Preferences and turn off Beam Receive (see O
ptimizing power settings).
Turn off the Bluetooth
®
feature if you’re not using it. See Connecting to a Bluetooth hands-free device.

Making your first call

BEFORE YOU BEGIN If Phone Off
appears in the title bar, you need to turn on your phone (see Turning your phone on and off). If No Service appears in the title bar, you are outside a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact your wireless service provider for assistance.
1 Press Phone . 2 If prompted, press Center to turn
off Keyguard (see Locking your keyboard (Keyguard) for more info).
3 If you haven’t already activated your
phone, follow your wireless service provider’s activation steps before continuing.
4 Tap the onscreen Dial Pad to enter the
number you want to call.
5 Press Send to dial. 6 After you finish the call, press Power/
End to end the call.
DID YOU KNOW
numbers with the number pad on the keyboard. See Dialing using the keyboard details
?
You can also dial phone
for

Adjusting call volume

While a call is in progress, press the Vo lu me button on the side of your smartphone to adjust the call volume.
CHAPTER
11
1
SETTING UP
CHAPTER
To increase the volume, press the upper
half of the Volum e button.
To decrease the volume, press the
lower half of the Vol um e button.
Volume button
Look here for your phone number
TIP
If your phone number doesn’t appear in Phone Info, turn your phone off and on again before you recheck Phone Info. If your phone number still doesn’t appear, contact your wireless service provider to confirm that your phone has been activated.
What’s my phone number? 1 Make sure your phone is on (see
Turning your phone on and off
2 Press Phone . 3 Press Menu . 4 Select Options, and then select Phone
Info.
).

Setting up your computer

BEFORE YOU BEGIN To set up your
computer, you also need the sync cable that came with your smartphone.
You can enter or change info on your smartphone or on your computer (using
®
Palm
Desktop software or Microsoft
12
SETTING UP
1
Outlook for Windows), and then sync to automatically update the info in both places, so there’s no need to enter the info twice. We strongly recommend that you sync your smartphone with your computer frequently to keep your info up-to-date (and backed up) in both locations.
Before you can sync, you need to install the desktop synchronization software and connect the sync cable to your computer.

System requirements

Your computer should meet the following minimum system profiles:
Windows 2000 or XP (or later)
32MB of available memory (RAM)
170MB of free hard disk space
CD drive
Available USB port
Mac OS X version 10.2 or later
128MB of total memory (RAM)
190MB of free hard disk space
CD drive
Available USB port
Upgrading from another Palm OS
NOTE If you are setting up your first Palm
OS device, skip ahead to C
®
device
onnecting your
Treo smartphone to your computer.
You can transfer all compatible applications and information from your previous Palm
®
OS
device to your new Treo 700P smartphone. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files.
When you install the desktop software from the Palm Software Installation CD, some third-party applications may be quarantined because they are not compatible with the Palm OS software version 5.4.9 on your new Treo smartphone. Quarantined files are not installed on your smartphone, nor are they deleted; these files are placed in a new folder on your computer: C:\Program Files\Palm\device name\PalmOS5 Incompatible Apps. (On some systems Palm may be replaced with palmOne or Handspring.)
CHAPTER
13
1
SETTING UP
CHAPTER
TIP
Some third-party utilities allow you to back up your old device’s information onto an expansion card and then transfer the info to your Treo 700 recommend this method because any incompatible applications are also transferred to your smartphone.
P smartphone. We do not
1 Calculate how much space your apps
and info occupy on your previous Palm OS device:
From Applications View, open the
menus.
Select Info on the App menu.
At the bottom of the screen, select
Size.
Look at the numbers on the Free
Space line and subtract the number
on the left from the number on the
right to calculate the space used. For
example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this
device.
2 If the space occupied on your previous
device is 60MB or less, then go to step
3. If the space occupied is greater than 60MB, then do any of the following to reduce the storage space you’re using before you go to the next step:
Delete any third-party applications
that you no longer use.
Move large files, such as eBooks and
images, to an expansion card.
Move third-party applications to an
expansion card.
Purge old info in applications such as
Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items.
14
SETTING UP
1
3 Synchronize your previous device with
your previous desktop software to back up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software Installation CD (see I
nstalling the
desktop synchronization software).
IMPORTANT Do not synchronize your new
Treo 700
P smartphone with any previous
versions of Palm Desktop software.
5 During the installation process, sync
your new Treo smartphone with your new desktop software as instructed. When prompted, do the following:
Connect your new smartphone to
your computer (see C
onnecting your
Treo smartphone to your computer).
Indicate whether you want to sync
only the info in your PIM apps (Calendar, Contacts, Memos, and Tasks) or all info and apps (excluding apps known to be incompatible).
Select a device name for your new
smartphone; be sure to select the same name that you used for your old device. (This is the name that appears
in the User list in Palm Desktop software.)
MAC ONLY If you have pictures on your
previous device, copy them from your previous device to an expansion card or beam them to your new Treo 700
P
smartphone. 6 If you plan to continue using your
previous device, perform a hard reset to remove its associated device name. (See the documentation that came with your previous device for instructions on performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous device with your computer, be sure to assign it a new name.
If any third-party applications are quarantined during the installation, do not manually install them. Contact the third-party developer for software updates and info about compatibility with your Treo 700
P smartphone.
CHAPTER
15
1
SETTING UP
CHAPTER
TIP
If you have trouble upgrading, including finding the location of quarantined files, see Upgrading
.
minimized. Your computer needs all its resources to install the software.
2 Insert the Palm Software Installation CD
into the CD drive on your computer.

Installing the desktop synchronization software

IMPORTANT Even if you already own a
Palm OS device and have installed a previous version of the desktop software, you must install the software from the Palm Software Installation CD that came with your Treo 700
BEFORE YOU BEGIN If you are installing
on a computer at work, make sure your computer is configured to let you install new software. Contact your company’s IT department for help.
P smartphone.
3 If you are installing on a Mac,
double-click the CD icon on the desktop, and then double-click the
PalmSoftware.pkg icon.
4 When the installation wizard opens,
TIP
If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit.
follow the onscreen instructions. Please note these important points about the installation process:
When the language selection screen
appears, click the same language you selected on your smartphone.
1 Close any apps that are running on your
computer, including those that are
You can choose which desktop
software you want to use for
16
SETTING UP
1
synchronization: Palm Desktop software or Microsoft Outlook (Windows only).
NOTE If you use Microsoft Outlook as your
desktop email application, select Microsoft Outlook as your desktop synchronization software. If you select Microsoft Outlook, Palm Desktop software still installs on your computer. When you enter information on your computer, be sure to enter your information in Microsoft Outlook not in Palm Desktop software.
When the install process prompts you
to connect your smartphone to your computer, go to C
onnecting your Treo
smartphone to your computer.

Connecting your Treo smartphone to your computer

1 If necessary, connect the international
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet. 3 Plug the USB sync cable into an
available USB port or a powered USB hub on your computer.
TIP
For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply.
4 With the sync button facing up, connect
the sync cable to the bottom of your smartphone. Do not press the sync button until you are instructed to do so.
5 Connect the charger cable to the
connector on the sync cable.
Sync cable
Sync button
You are now ready to synchronize; go to S
ynchronizing information—the basics.
CHAPTER
17
1
SETTING UP
CHAPTER
Synchronizing information—the basics
Synchronizing means that info that is entered or updated in one place (your smartphone or your computer) is automatically updated in the other, so there’s no need to enter the info twice. We strongly recommend that you sync your smartphone with your computer or corporate server frequently to keep your
Computer type Desktop type What syncs and where
Windows Microsoft
Windows Palm Desktop All apps sync with Palm Desktop Mac Palm Desktop All apps sync with Palm Desktop
Outlook
info up-to-date (and backed up) in both locations.
The info from all the following applications is updated by default each time you sync your smartphone with your desktop software:
How each application syncs depends on your computer type and the desktop software you are using, as follows:
Calendar, Contacts, Memos, and Tasks
sync with Outlook
Pics&Videos syncs with Palm Desktop
18
SETTING UP
1
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software from the Palm Software Installation CD that came with your Treo 700
P
smartphone—even if you sync with Outlook or another third-party application. See I
nstalling the desktop synchronization
software for instructions.
1 Connect your Treo 700
your computer (see C
P smartphone to
onnecting your
Treo smartphone to your computer).
NOTE If you’re performing initial setup,
your smartphone should already be connected to your computer.
2 Press the sync button on the sync
cable.
Sync button
3 A message indicates that
synchronization is in progress.
4 Wait for a message that indicates that
the process is complete before you disconnect the sync cable.
TIP
If you have problems synchronizing, see S
ynchronization for suggestions.
TIP
For more sync options, including which apps sync, see Synchronizing information— advanced.
If you’re finishing your initial setup, you now have the option to install bonus software from the Palm Software Installation CD. If you choose to install some of the bonus software, you need to sync again to install the software on your smartphone. You can also install bonus software later, see Installing bonus software from the CD.
TIP
For info on locating your pictures and videos on your computer, see V pictures and videos on your computer.
iewing
CHAPTER
19
1
CHAPTER
SETTING UP
20

Moving around on your smartphone

Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your smartphone is similar. Most Palm OS same set of controls. So once you learn how to use these controls on your Palm driving all over town and you won’t even need a map.
Benefits
Find and open applications quickly
Access extra features with menus
Move around in applications with
one hand, using the 5-way navigator
®
Tr eo™ 700P smartphone, you’ll be
®
applications use the
Access many more characters and
symbols than are displayed on the keyboard
CHAPTER
2
In this chapter
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
MOVING AROUND ON YOUR SMARTPHONE
2

Moving around the screen

To move around the Treo 700P smartphone screen, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.
TIP
Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.
DID YOU KNOW
icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.
?
In this guide, we use arrow
The 5-way includes the following buttons:
Center
Left
Up
Right
Down
CHAPTER
23
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER

Scrolling through screens

As on a computer, you scroll on the Treo smartphone to move from field to field or page to page, or in some cases to highlight an item or option in a list.
Up or Down to scroll one screen at a time.
You can also scroll using the stylus. Tap an onscreen scroll arrow, or drag the slider of an onscreen scroll bar.
In list screens, use the 5-way to select and move between entries such as notes, memos, contacts, or photos. In
Slider
individual entry screens—such as a single photo or email message—use the 5-way to
Scroll arrows
move among the items on the screen or to move to another entry.
The behavior of the 5-way for list screens and entry screens varies according to application. Here are some general scrolling tips that apply in most applications:
Press Right , Left , Up , or
Down to move to the next field, button, or action in that direction.
In list screens, press and hold Up or
Down to scroll one screen at a time.
When inside a text field, press Right
or Left to scroll to the next character or word, press Up or Down to scroll between lines, or press and hold

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it.
The highlight can take one of two forms, depending on what is highlighted:
Border glow: When an onscreen button
(such as OK or Cancel) or pick list is highlighted, the item displays a glow around its border. If an entire list screen
24
MOVING AROUND ON YOUR SMARTPHONE
2
is highlighted, the glow appears at the top and bottom of the screen only.
TIP
When a border appears at the top and bottom of a list screen, press Center on the 5-way to highlight the first item in the list.
Colored background: When a phone
number, text, an email address, a web link, or an item in a list is highlighted, the item is displayed as white text against a colored background. Examples of lists include the Contacts list, the Messaging Inbox, and the Tasks list.
After highlighting an item, you can select or activate it by pressing Center , or by tapping the item with the stylus.
TIP
After you open an application (see Opening applications the 5-way to highlight various screen elements.
), experiment with using

Highlighting text

You can use the stylus to highlight text on the screen.
Tap and drag the stylus across the text
you want to highlight.
To highlight a word, double-tap it.
To highlight a paragraph, triple-tap it.

Accessing command buttons

In most applications, command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them.
From a list screen, such as the Contacts
list or Memos list, press Right to jump to the first button.
CHAPTER
25
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
From a screen where you create or edit
entries, such as Edit Contacts, press Center to jump to the first button.
From a dialog box, such as Edit
Categories, press Up or Down to scroll to the buttons.
KEY TERM
Dialog box A set of options and
command buttons that are enclosed by a border and that enable you to carry out a specific task.
Menu shortcut
2 Press Right and Left to switch

Selecting menu items

Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Treo smartphone, it’s
between menus.
3 Press Up and Down to highlight a
menu item.
4 Press Center to select the menu
item, or press Menu to close the menu and cancel your selection.
a good idea to familiarize yourself with the
TIP
additional features available through the various application menus.
1 Press Menu to display an
application’s menus.
Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the menu shortcut. For example, when you’re in Calendar, you can press Menu + N to create a new event.
26
MOVING AROUND ON YOUR SMARTPHONE
2

Selecting options in a pick list

A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features and pick lists let you select the contents for a particular field.
You can select items from a pick list with the 5-way or the stylus.
5-way: Use the 5-way to highlight
the pick list, and then press Center to display the items in the list.
Press Up and Down to highlight
the item you want.
Press Center to select the
highlighted item.
To exit the pick list without making a
selection, press Left or Right .
Stylus: Use your stylus to tap the pick
list.
Tap the item you want from the list.
To exit the pick list without making a
selection, tap outside the list.
CHAPTER
27
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER

Using the keyboard

Option
Shift/Find
Backlight
Backspace
Return
Menu
AltSpace
28
MOVING AROUND ON YOUR SMARTPHONE
2
TIP
When using the keyboard, most people find it easiest to hold the Treo smartphone with two hands and use the tips of both thumbs to press the keys.
DID YOU KNOW
a keyboard backlight that turns on and off when the screen turns on or off. The backlight also dims when an active call lasts longer than a specified period of time. See O power settings to adjust the automatic shut-off and dimming intervals.
?
The Treo smartphone includes
ptimizing

Entering lowercase and uppercase letters

To enter lowercase letters, press the
desired keys.
To enter an uppercase letter, press
Shift/Find and then press a letter key. You don’t need to press and hold Shift while entering a letter. When Shift is active, an up arrow appears in the lower-right corner of the screen.
To turn Caps Lock on, press Shift/Find
twice. To turn it off, press Shift/ Find once. When Caps Lock is on, an underlined up arrow appears in the lower-right corner of the screen.

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:
Symbol Letter
Press Option , and then press the
key with the desired character shown above the letter. You don’t need to press and hold Option while pressing the second key. When Option is active, the symbol appears in the lower-right corner of the screen.
CHAPTER
29
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
To turn Option Lock on, press Option
twice. To turn it off, press Option once. When Option Lock is on, the symbol appears in the lower-right corner of the screen.
DID YOU KNOW
automatically default to Option Lock, such as the Dial Pad View in the Phone application or the Calculator. In this case, you do not need to press Option to enter numbers.
?
Some application views

Entering other symbols and accented characters

Symbols and accented characters that do
1 Enter the character that corresponds to
the symbol or accented character you want. See the table on the next page.
2 Press Alt . 3 Press Up , Down , Right , or
Left to highlight the desired
character.
4 Press Center to insert the
character.
DID YOU KNOW
grouped by their similarity to the base key. For example, the alternate characters for the e key are é, è, ë, ê, and .
?
Alternate characters are
not appear on the keyboard are sometimes called alternate characters because they are entered using the Alt key.
30
MOVING AROUND ON YOUR SMARTPHONE
2
0

Symbols and accented characters

Enter… Then press
Alt to select…
Enter… Then press
Alt to select…
Enter… Then press
Alt to select…
a á à ä â ã å æ n ñ u ú ù ü û
A Á À Ä Â Ã Å Æ N Ñ U Ú Ù Ü Û
b or B ß o ó ò ö ô œ õ x or X x ¤
c ç ¢ © O Ó Ò Ö Ô Œ Õ y ý ÿ
C Ç ¢ © p or P Y Ý Ÿ
e é è ë ê r or R ® ! ¡
E É È Ë Ê s ß š ? ¿
i í ì ï î S ß Š : :-) :-( ;-)
I Í Ì Ï Î t or T $ £ ¥ ¢
l or L £
Press Alt by itself, after a space or at the beginning or end of a line, to select these characters:
; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |
CHAPTER
31
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER

Opening applications

Button Primary application
Phone When you open an application using either Applications View or an application button,
Calendar you automatically close the application you were previously using.

Using the quick buttons

The front of the Treo 700
P smartphone has
three buttons that you can use to open applications. The fourth button opens Applications View (see Using Applications View).
TIP
You can customize the quick buttons
yourself; see R
eassigning buttons for details.
To access a button’s secondary
application, press Option and then press the quick button.
Buttons Secondary application
+
+
Messaging
Web
World Clock
+
Email
Phone Calendar
Applications
Messaging
DID YOU KNOW
dims your smartphone screen.
?
Pressing Option + Menu
Each quick button opens two applications:
To access a button’s primary application,
simply press the button.
32
MOVING AROUND ON YOUR SMARTPHONE
2

Using Applications View

You can access all available applications through Applications View.
1 Press Applications . 2 Use the 5-way to highlight the
application you want to use.
3 Press Center to open the selected
application.
In Applications View, you can also do any of the following:
Press Applications repeatedly to
cycle through various categories of applications. See Applications settings for more info on categories.
Enter the first few letters of the
application’s name to highlight it. For example, if you enter P it highlights Phone; if you then enter R, it highlights Prefs. If you pause and then enter R, it highlights the first application that starts with R.
CHAPTER
33
MOVING AROUND ON YOUR SMARTPHONE
2
CHAPTER
34

Your phone

The Phone application is your home base for making and receiving calls and for storing info about the people you need to stay in touch with.
You can creatively manage multiple calls, such as swapping between calls, sending text messages to ignored calls, and creating three-way conference calls. Your Palm smartphone helps you perform all these tasks with ease.
And you can do more than manage your phone calls, too. You can send text messages, open applications, go to your favorite web pages, see your upcoming appointments, and even find out how many unread email messages you have.
Benefits
Stay in touch—you choose how
Save time with shortcuts to your
favorite info
Have fun: add wallpaper and
ringtones
®
Tr eo™ 700P
CHAPTER
3
In this chapter
Turning your smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . 37
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Managing active calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
YOUR PHONE
3

Turning your smartphone on and off

NOTE Throughout this guide we use the
term smartphone to describe your device and its physical aspects. We use the term phone to describe the feature of your smartphone that lets you connect to your wireless service provider’s network to make and receive calls and transmit data.
The phone and the screen of your smartphone can be turned off and on separately. This means that you can wake up the screen to use just the organizer features of your smartphone, without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive and make calls.

Waking up the screen

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone; for
example, when you’re on a plane and want to look at your calendar.
1 Press and release Power/End to
wake up the screen.
TIP
You can also press any of the quick buttons or the Applications button to wake up your smartphone screen.
Power/End
Center
2 Press Center to turn off Keyguard.
For more info about turning Keyguard on and off, see Locking your keyboard (Keyguard).
3 Press and release Power/End to
turn off the screen.
TIP
You can set how long the screen stays on. Press Applications, select Preferences, select Power, and then adjust the Auto-off
after setting.
CHAPTER
37
YOUR PHONE
3
CHAPTER

Turning your phone on and off

When your phone is on, it is connected to your wireless service provider’s network (provided you are in a coverage area) so that you can make and receive phone calls and use wireless services, such as email,
your wireless service provider’s name and the Signal Strength icon appear at the top of the screen, indicating that you can use the phone and Internet features (if supported by the mobile network).
messaging, and the web browser. During
TIP
initial setup, your phone is on by default, so you can use wireless services right away.
If you turn off your phone, you can still use the organizer features such as Contacts and Calendar, as well as the media features, such as the pTunes music application and Pics&Videos. This is sometimes referred to as flight mode and is ideal for airplane flights and maximizing battery life.
1 Wake up the screen.
If you’re outside a coverage area, No
Service appears in the upper-left corner.
3 Press and hold Power/End
again to turn off your phone. When your phone is off, Phone Off appears at the top of the Phone application screen and your smartphone is not connected to any mobile network. You can still use the nonwireless features of your smartphone, such as Contacts, Calendar, Tasks, and Memos.
2 Press and hold Power/End to
turn on your phone.
TIP
If the Ringer switch is in the Sound On position, you hear a series of tones when you turn your phone on and off (see S sounds).
ilencing

Opening the Phone application

Press Phone to open the Main
View of the Phone application.
When your smartphone locates a signal (provided you are in a coverage area),
38
YOUR PHONE
3
Status icons
Dial Pad
Favorite buttons

Making calls

Your smartphone offers several options for making calls. As you become familiar with your smartphone, you’ll discover which method you prefer.
Dialing using the onscreen Dial Pad 1 Press Phone .
2 Enter the phone number by tapping the
onscreen Dial Pad with the stylus.
3 Tap Dial or press Send to make
the call.
TIP
If you changed the wallpaper in the Main View of the Phone application (see Customizing the Main View in the Phone application), you can still access the Dial Pad. From the Main View of the Phone application, press Send, and then select Dial Pad.
DID YOU KNOW
directly into the Dial Pad. Copy a number from another application and press Phone to switch to the Dial Pad. Open the Edit menu and select Paste. Press Send to dial.
?
You can paste numbers
Dialing using the keyboard 1 Press Phone . 2 Press the numbered keys to enter the
phone number. (You don’t need to press Option.)
CHAPTER
39
YOUR PHONE
3
CHAPTER
Last name (SMI for Smith)
First initial and last name (JSM for
John Smith)
For example, entering SM would display Smilla Anderson, John Smith, and Sally Martin. Entering JSM finds only John Smith.
Text appears here as you
3 Press Send to make the call.
TIP
You can also press Center on the 5-way to
make the call.
enter it

Dialing by contact name

Before you can dial a call by contact name, you must create some contacts (see A
dding a contact), or import them by
synchronizing (see S
ynchronizing
information—the basics).
1 Press Phone . 2 Select the Contacts favorite button.
TIP
To restart your search, press Backspace to
delete letters you’ve entered. Or select
Cancel to return to the Main View.
4 Select the number you want to dial. 5 Press Send to dial.
3 Using the keyboard, just start entering
one of the following for the contact you want to call:
First name (JOH for John)
40
YOUR PHONE
3
DID YOU KNOW
by entering a contact name in the Main View of the Phone application (instead of a phone number), you can change a setting to do that (see Customizing phone settings
TIP
To see more info for a contact, highlight the name and press Center on the 5-way to view the address, company, and other details.
?
If you want to be able to dial
).

Dialing with a speed-dial favorite button

Your smartphone comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites. See Creating a speed-dial favorite button
.
1 Press Phone . 2 Press Down to access Favorites. 3 Use the 5-way to highlight the
speed-dial favorite you want. Look for the icon to distinguish a
speed-dial favorite from other types of favorites.
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To view more favorite buttons, repeatedly press Down or Right on the 5-way to scroll to other Favorites pages.
DID YOU KNOW
your Contacts list when you create a speed-dial favorite, you can see all the numbers for that contact. Highlight that contact’s speed-dial favorite button and press
Space on the keyboard.
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If you select a contact from
4 Press Center to make the call.

Dialing from a web page or message

Your smartphone recognizes most phone numbers that appear on web pages or in text or email messages.
1 Select the phone number on the web
page or in the message.
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want to call, and then press Send again to dial.
2 Press Center to open the Dial
Number dialog box.
3 Select Dial to dial the number.
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If you can’t use the 5-way or stylus to highlight and dial a phone number on a web page or in a message, it means that your smartphone doesn’t recognize the number as a phone number.
To select from a chronological list of calls:
Select the Call Log favorite button. You can also access the Call Log from the Main View in the Phone application by pressing Send and selecting Call Log from the Redial list.

Redialing a recently called number

To dial the last number: From the Main
View in the Phone application, press and hold Send to dial the last number you called.
To select from your most recently dialed numbers:
From the Main View in the Phone application, press Send to open the Redial list, select the number you
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DID YOU KNOW
supports text messaging, you can send a text message to that number. Highlight the entry in your Call Log, open the Record menu, and then select Message to address a message to the selected number.
?
If an entry in your Call Log

Receiving calls

To receive calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on and off). When your phone is off, your calls go to voicemail.
DID YOU KNOW
arrives, the phone rings softly. The music pauses automatically if you answer the call and resumes when you hang up.
?
If music is playing and a call
TIP
See a photo of the person calling you! Learn how to assign a caller ID photo in Assigning a caller ID photo
.
To answer a call, do one of the following:
Press Send .
Select Answer.
Press the headset button (if the
headset is attached).
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The headset button may work differently on headsets other than the one provided with your smartphone.
To ignore a call, do one of the following:
Send the call to voicemail: Press Power/
End or select Ignore.
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Send the caller a text message: Select
Ignore with Text. This option sends the
call to voicemail and opens a text message addressed to the caller.
NOTE Sending text messages to land line
phones may not be supported.
To silence the phone while it is ringing, do one of the following:
Press any key on your smartphone
Setting up voicemail 1 Make sure your phone is turned on (see
Turning your phone on and off
).
2 Press Phone . 3 Press and hold 1 or select the
Voicemail favorite button to dial your
wireless service provider’s automated voicemail system.
4 Follow the voice prompts to set up your
voicemail.
except Send, Power/End, or the 5-way.
Slide the Ringer switch to the Sound
Off position. This immediately silences all system sounds, including the ringer.
DID YOU KNOW
while it is ringing, you can either answer the call or let it ring through to voicemail.
?
When you silence the ringer

Voicemail notification

When you have a new voicemail message, you are notified with an Alert dialog box.
To dismiss the Alert dialog box, select
OK.
To play the message, select Listen.
When you have messages that you have not listened to, a Voicemail icon also appears in the title bar of the Phone

Using voicemail

application. You can select this icon to listen to your voicemail.
Your wireless service provider service includes voicemail. Keep in mind that airtime and other charges apply when using voicemail from your smartphone.
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Listening to voicemail messages 1 Press Phone . 2 Press and hold 1 to dial the voicemail
system, or select the Voicemail favorite button.
3 Enter your voicemail password using
the keyboard.
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Remember, you do not need to press Option to enter numbers, *, or # while on a call.
NOTE If you defined Extra Digits for the
Voicemail favorite button (see Editing a favorite button for details), you can select this button to enter your password.
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If the voicemail icon stays in the title bar after you listen to your messages, you can clear the voicemail icon. Open the Options menu, select Phone Preferences, and then select Clear Voicemail Icon.

Managing active calls

When you make or receive a call, Active Call View appears.
Call duration
Caller’s name and number
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TIP
If the screen dims during a call, press any key except Power/End to restore the screen brightness. Be careful not to press Power/End to restore the screen brightness because this ends the call.
DID YOU KNOW
screen stays at full brightness during phone calls. See O details.
?
You can set how long the
ptimizing power settings for
Replaces the Spkr-phone button when a Bluetooth headset is attached. Select this button to transfer the call from the Bluetooth
®
headset to the
built-in earpiece. Places the current call on hold.
Enables you to place another call
Use the 5-way or stylus to select the onscreen buttons.Here’s what the buttons do:
Ends the call immediately. You can also press the headset button (if the headset is attached).
Turns on the speakerphone.
while the first call is on hold. For information on handling a second incoming call, see Answering a second call (call waiting).
Opens the Dial Pad so you can manually dial additional numbers, such as an extension or a response to a voice prompt.
When the speakerphone is on, you can take the smartphone away from your ear and use other features during a call. For example, you can check your calendar or look up contact info.
Turns off the speakerphone when it is on.
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Dials any extra digits (such as a password or an extension) that you assigned to a favorite button. This button replaces the Dial Pad button during outgoing calls to numbers that include predefined extra digits. See Defining favorite buttons
for information on defining extra digits.
Mutes the microphone so that you cannot be heard.
DID YOU KNOW
onscreen buttons when you’re on a call? You can disable the screen’s touch-sensitive feature during active calls; see L screen.
?
Do you accidentally press
ocking your

Ending a call

Do one of the following:
Press Power/End .
Select Hang Up All.
Press the button on the headset (if the
headset is attached).

Switching applications during a call

You can use many other applications on your smartphone while holding a phone conversation, including the organizer and text messaging features. You cannot, however, make a data connection while on a call. This means that you cannot browse the web or send and receive email messages while on a call.
1 (Optional) If you want to continue
talking while viewing another application, select Spkr-phone or connect a headset (see Using a phone headset).
2 Press Applications . 3 Select the icon for the application you
want to open.
4 When you’re ready to leave the app,
press Phone to return to Active Call View.
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You can also press Phone to toggle between Active Call View and Main View in the Phone app, so you can access a favorite during a call.
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Saving phone numbers

After you complete an outgoing call to a number that is not in your Contacts list, you are prompted to add the number to your Contacts list. You are also prompted to add new numbers from incoming calls with caller ID.
To disable the Add New Number
prompt, check the Don’t ask me this
again box.
TIP
You can turn the Add New Number prompt on and off. From the Main View in the Phone app, open the Options menu, and select Phone Preferences. To turn this option on, check the Ask to add unknown phone numbers after calls box. To turn this option off, uncheck this box.
If you don’t add a number right away, follow these steps to add it later.
1 In the Call Log (see Redialing a recently
called number), highlight the number you want to save.
To create a new contact entry for this
number, select Create a New Contact, and enter the contact’s info.
To add this number to an existing
contact entry, select Add to a Contact,
2 Press Menu . 3 Select Add Contact. 4 Enter the information for the entry. 5 Select Done.
and then select the contact. This pastes the number into the first available phone number field for that contact.
To decline adding this number, select
Cancel.

Making a second call

You can make a second call while your first call is still active.
1 Dial the first number and wait until the
person answers.
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2 Select Hold. 3 Select Add Call. 4 Dial the second number using any of
the methods described in Making calls
5 When the Dial another call prompt
appears, select Ye s .
When two calls are active, Active Call View includes two status lines, each representing one of the calls.
DID YOU KNOW
outgoing call, you can conference the two calls, but you cannot swap between them.
.
When the second call is an incoming call, you can swap between the two calls, but you cannot conference them.
When two calls are active and you press Power/End, you hang up both calls. If the second call is an outgoing call, you can return to the first call by waiting for the person on the second call to hang up. If you accidentally hang up both calls, your smartphone automatically dials the number that was on hold.
?
When the second call is an

Answering a second call (call waiting)

When you are on a call, you can receive a second call. When the second call comes in, you hear a call waiting tone and the Call Waiting dialog box appears. You can do any of the following to handle the second call:
To place the current call on hold and
answer the new call, press Send or select Answer.
To send the new call to voicemail, select
Ignore.
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To send the new call to voicemail and
send the caller a text message, select Ignore with Text.
To hang up the current call and answer
the new call, press Power/End .
After you answer a second call, you can switch between the original call and the second call by selecting Swap.

Making a conference call

When you are on a call and place a second outgoing call, you can join the two calls in a conference session, provided that the service is available in your area. Please contact your wireless service provider
for
more information. Additional charges may apply and minutes in your mobile account may be deducted for each call you place.
1 While the first call is active, place a
second call.
2 Select Conf. This joins the two active
calls in a conference session.
3 To end the conference, press Power/
End to end all the calls.
DID YOU KNOW
conference call usually hangs up the second call. However, depending on your network connection, you may occasionally hang up the first call.
?
Pressing Send during a
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Using Flash mode during a call

Flash mode enables you to manually manage your calls while one or more calls are active. This mode is often used during a conference call when one of the calls has ended but the other remains connected.
1 Press Send from Active Call
View.
2 If the Do you want to switch to Flash
mode prompt appears, select Ye s .
3 While in Flash mode, do any of the
following:
If you have one active call and answer
an incoming second call, press Send
to swap between the calls.
If you have one active call, to make an
outgoing second call, dial the number
using any of the methods described in Making calls
If you have one active call and place
.
an outgoing second call, press Send
after establishing a connection with the second party to set up a conference session using three-way calling.
If you have two calls in conference,
press Send to hang up one of the calls; you can then dial another number and place the new caller into the conference session.
4 To exit Flash mode and end all the calls,
press Power /End .

Forwarding calls

You can forward calls to another phone number. Please check with your wireless service provider about availability and pricing of forwarded calls; call forwarding is not available in all areas, and additional charges may apply.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Phone
Preferences.
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Defining favorite buttons

Your Treo smartphone provides 70 favorite buttons for quick access to the following common tasks:
4 Select the Call Forwarding pick list and
select the forwarding number.
NOTE If the forwarding number isn’t in the
pick list, select Edit numbers, and then select New. Enter a 10-digit forwarding number (without spaces), and then select
OK. Now select the number from the Call Forwarding pick list.
5 Select OK. 6 Call your smartphone to confirm that
call forwarding is active.
Dialing a phone number (speed dial)
Accessing your Call Log
Accessing the onscreen Dial Pad
Opening an application
Accessing a web page
Addressing a text or email message
Accessing voicemail (preset on your
Treo smartphone)
Your wireless service provider may preset favorite buttons on your smartphone that
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are customized for their services, and you may not be able to edit or delete these preset favorite buttons. However, you can always customize the remaining favorite buttons to perform any of the supported tasks.
DID YOU KNOW
previous Treo smartphone, your favorites may be transferred along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Record menu and then selecting
Edit Favorites Pages.
DID YOU KNOW
ringtone for a contact. See Assigning a caller ID ringtone for details.
?
If you’re upgrading from a
?
You can assign a special
Creating a speed-dial favorite button 1 Press Phone . 2 Use the 5-way to select a blank
favorite button.
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If there are no blank buttons on the current Favorites page, press Right on the 5-way to scroll through the other pages. If all your favorites are full, you can delete a favorite to make room for a new one (see Deleting a favorite button).
3 Enter a label for the favorite:
If the entry is for an existing contact,
select Lookup. Start entering the last name of the contact, and select the contact when it appears in the lookup list.
If the entry is for a new contact, enter
the label, press Down , and enter the number.
4 (Optional) Enter a Quick Key, which
you can press and hold from the Phone application to instantly dial this speed-dial number.
5 (Optional) Select More, and then select
advanced options:
Extra Digits: Defines additional digits to
dial, such as a password or extension. To enter a one-second pause, insert a
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comma between digits. To add a longer pause, enter more commas.
Dial Extra Digits Automatically: Dials
predefined extra digits immediately after dialing the phone number, when
DID YOU KNOW
Email favorite, you can enter multiple addresses; simply separate each address with a comma. This is an easy way to send messages to a group of people.
?
When creating a Message or
checked.
6 Select OK.
Creating other types of favorite buttons 1 Press Phone . 2 Use the 5-way to access
Favorites.
3 Select a blank button. 4 Select the Ty p e s pick list and select Call
Log, Dial Pad, Application, Message, Email, or Web Link.
5 Enter a label for the favorite and enter
any other necessary information on the screen.
6 (Optional) Enter a Quick Key, which
you can press and hold to open the
Editing a favorite button 1 Press Phone . 2 Use the 5-way to access
Favorites.
3 Highlight the favorite button you want to
edit.
4 Press Menu . 5 Select Edit Favorites Button on the
Record menu.
6 Make the desired changes. For
example, you can add a Quick Key, which you can press and hold to instantly open the favorite from the Phone application.
7 Select OK.
favorite from the Phone application.
7 Select OK.
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You can also organize your buttons on various Favorites pages. Open the Record menu and select Edit Favorites Pages. Drag and drop the buttons into a new slot. To move a favorite to another page, drag the button onto the page icon at the bottom of the screen.
Deleting a favorite button 1 Press Phone . 2 Use the 5-way to access
Favorites.
3 Highlight the favorite button you want to
delete.
4 Press Menu . 5 Select Edit Favorites Button on the
Record menu. 6 Select Delete. 7 Select OK.

Using a phone headset

You can connect a phone headset for hands-free operation. If you need to use your phone while driving and this is permitted in your area, we recommend using a phone headset (wired stereo headset included) or a hands-free car kit (sold separately).
In addition to the stereo headset included with your Treo smartphone, your smartphone is compatible with the following types of headsets that are sold separately:
Wired headsets with a 2.5mm
connector (3-pin or 4-pin)
Wireless headsets and car kits enabled
with Bluetooth 1.1 or 1.2 wireless technology
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The headset designed for Treo 180/270/ 300 devices is not compatible with your Treo 700
P smartphone.
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Check the specifications for your headset or car kit to confirm compatibility. When in doubt, ask the manufacturer if the product is compatible with Treo 700
P smartphones.
To find compatible hands-free devices, go to www.palm.com/treo700pcdma-mytreo
NOTE You cannot use a headset with

Using a wired headset

.
Headset button
Microphone
Bluetooth wireless technology to listen to music files.
Speakers
TIP
If you want to use a stereo headset with a
3.5mm connector to listen to music files, then you need to purchase a 2.5mm stereo adapter. Visit www.palm.com/ treo700pcdma-mytreo for more info on audio accessories.
When using the headset that is included with your smartphone, you can press the headset button to perform any of the following tasks:
Answer an incoming call
Answer a call-waiting call
Pick up a call that is on hold
Switch between two calls (if the second
call is incoming)
Join two calls in a conference (if the
second call is outgoing)
Hang up all active calls
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The headset button may work differently
on other headsets.
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Connecting to a Bluetooth hands-free device

KEY TERM
Partnership Two devices—for
example, your smartphone and a hands-free device—that can connect because each device finds the same passkey on the other device. Once you form a partnership with a device, you don’t need to enter a passkey to connect with that device again. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair.
Once you set up a partnership with a Bluetooth headset or car kit, you can communicate with that device whenever it is turned on and within range. Bluetooth range is up to 30 feet/10 meters in optimum environmental conditions. Performance and range may be reduced by physical obstacles, radio interference from nearby electronic equipment, and other factors.
TIP
If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your smartphone.
BEFORE YOU BEGIN Prepare your
headset or car kit to accept a connection from another Bluetooth device. See the documentation that came with your hands-free device for instructions.
1 Press Applications and select
Bluetooth or tap the Bluetooth
icon in the title bar.
2 Select Bluetooth On.
3 (Optional) Enter a device name that
identifies your smartphone when it is discovered by other Bluetooth devices.
NOTE Use the same device name for all
your Bluetooth connections. If you change the device name, you need to recreate any partnerships you already created.
4 Select Setup Devices.
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5 Select Hands-free Setup.
7 After you finish setting up the device,
select Done to return to Trusted Devices View.
NOTE For some car kits, you need to
initiate a Bluetooth connection from your smartphone to complete the partnership process. To do this, highlight the car kit in Trusted Devices View, press Menu , and then select Connect.
6 Follow the onscreen instructions to
create a partnership with the specific hands-free device. When prompted, enter a passkey.
IMPORTANT Some hands-free devices
have a predefined passkey; if so, you can find the passkey in the documentation for that device. Other devices provide a screen
8 (Optional) Enable advanced hands-free
features by pressing the multifunction button (MFB) on the hands-free device.
You can tell the connection is successful when you see a light blue headset icon in the title bar of the Phone application. You can now use your smartphone with the
Bluetooth hands-free device. where you enter a passkey that you make up. In either case, you must use the same passkey on both your smartphone and your hands-free device. We recommend that where possible, you make up a passkey of 16 alphanumeric characters (letters and numerals only) to improve the security of your smartphone. The longer the passkey, the more difficult it is for the passkey to be deciphered.

Using a Bluetooth hands-free device

After you create a partnership with your
Bluetooth hands-free device and you turn it
on within range (up to 30 feet/10 meters),
your smartphone automatically routes all
calls to the hands-free device instead of to
the earpiece on your smartphone. When a
call comes in, your smartphone rings and
the hands-free device beeps. Even if you
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answer the call on your smartphone, the call goes to the hands-free device. If you prefer to route calls to the earpiece on your smartphone, you can change the settings on your smartphone to do this; see Customizing advanced settings for your hands-free device.
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If you’re using a Bluetooth hands-free device and you want to return to the earpiece during a call, select Cancel Bluetooth in Active Call View. To return the call to the hands-free device, open the Options menu and select Connect Bluetooth.
The features of your hands-free device vary by model. Check the documentation for your hands-free device for details about these features. Your smartphone can support the following actions, provided that your hands-free device also supports them:
Answer an incoming call
Hang up a call and answer a call-waiting
call
Place a call on hold and answer a
call-waiting call
Hang up a single call
Transfer a call from the earpiece on your
smartphone to the hands-free device
Ignore an incoming call
Redial the last number you called from
the hands-free device
DID YOU KNOW
Bluetooth hands-free device, the last one you connected to becomes the active device. To switch between devices, disconnect the active device before you try to connect to the other device.
?
If you have more than one

Customizing advanced settings for your hands-free device

You can set whether your hands-free device automatically answer calls, provided the device supports this feature.
1 Press Applications and select
Prefs . 2 Select Hands-free. 3 Do one of the following:
To send all calls to your hands-free
device: Check the Always route calls
to handsfree box. Select the Auto
answer pick list and select whether you
want your hands-free device to
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automatically answer incoming calls and how quickly it answers.
To choose between the earpiece on your smartphone and your hands-free device on a call-by-call basis: Uncheck the Always route calls to handsfree box. When the phone
rings, you can answer the call with your hands-free device by pressing the multifunction button on your hands-free

Selecting ringtones

You can set various tones for various types of incoming calls.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound
Preferences.
4 Select the Application pick list and
select Ring Tones. device, or you can answer the call with the earpiece on your smartphone by using the controls on your smartphone (see Receiving calls
).
4 Select Done.

Customizing phone settings

DID YOU KNOW
compatible ringtone directly to your smartphone (see D web page). You can also download ringtones to your computer and then email them to your smartphone.
?
You can download any
ownloading files from a
5 Select the Volum e pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to
vibrate upon an incoming call.
7 (Optional) Uncheck the Escalate ring
tone volume box if you want the ring to
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remain at the same volume regardless of how long it rings.
8 Select ringtones from the following pick
lists:
Known Caller: An incoming call from
someone in your Contacts or Favorites.
Unknown Caller: An incoming call from
someone identified by caller ID who is not in your Contacts or Favorites.
Roaming: A special tone for incoming
calls when you’re outside your home mobile network.
9 Select Done.
DID YOU KNOW
contact or an entire category of contacts. Ringtones assigned to individual contacts override the ringtone assigned to a category of contacts.
?
You can assign a ringtone to a

Creating and managing ringtones

You can also record sounds and use them as ringtones.
1 Press Phone . 2 Press Menu .
3 Select Options, and then select Sound
Preferences. 4 Select Manage. 5 Do one of the following:
To record a sound, select New.
To play a sound, select it with the
5-way .
To delete a sound, highlight it and
press Backspace .
To send a sound, highlight it and
select Send.
6 Select Done twice.
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You can also create a new sound by
selecting New in Sound & Alerts Preferences.

Selecting Phone alert tones

You can set various tones for various types of alerts.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound
Preferences. 4 Select the Application pick list and
select Phone Alerts.
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Adjusting call volume

While a call is in progress, press the Vo lu me button on the side of your smartphone to adjust the call volume.
5 Select the Volum e pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to
Volume button
Side button
vibrate upon an incoming call.
7 Select alert tones from the following
pick lists:
Voicemail Alert: Indicates that a new
voicemail message has arrived.
Coverage in/out: Indicates that you
moved into or out of a coverage area.
Signal faded: Indicates that the signal
lost strength and a call was dropped.
8 Select Done.

Adjusting ringer volume

When a call is not in progress and music is not playing, press the Vo lu me button on the side of your Treo smartphone to adjust ringer volume, and then press the Side button to confirm your selection.
Assigning a caller ID photo 1 Press Phone . 2 Select the Contacts favorite button. 3 Open the contact to whom you want to
give a caller ID photo.
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4 Select Edit.
5 Select the Picture box and do one of
the following:
Select Camera to take a photo and
add it to this contact entry when you save the photo.
Select Photos and select an existing
photo that you want to assign to this contact.
6 Select Done.
DID YOU KNOW
contacts in Microsoft Outlook or Palm desktop software from the Palm Software Installation CD, the pictures are automatically added to your contact entries on your smartphone when you sync. If you use third-party synchronization software, picture sync may not be supported. Check with the software developer for information.
?
If you assign pictures to your
®
Desktop software and you install the

Assigning a caller ID ringtone

Caller ID ringtones can let you know who is calling before you even look at your smartphone. This is a great way to identify calls from important people in your life and to screen calls you’d prefer not answer.
1 Press Phone . 2 Select the Contacts favorite button. 3 Open the contact to whom you want to
give a caller ID ringtone.
4 Select Edit. 5 Select the Ringtone pick list and select
a tone for this contact entry.
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3 Select Options, and then select Phone
Display Options.
4 Set any of the following options:
Show… : Sets whether the Dial Pad or
wallpaper appears in the Main View of the Phone application. If you select Show Wallpaper, select the thumbnail image and then select an image to use as wallpaper.
6 Select OK.
TIP
TIP
You can assign a ringtone to an entire category of contacts. For example, use a special ringtone for categories such as Family, Work, or Golf Buddies. Select the category pick list in the upper-right corner and select Edit Categories. Select the category, and then select the ringtone on the Edit Category screen.
If you select the Show Wallpaper option, you can still access the Dial Pad. From the Phone application’s Main View, press Send to open the Redial list, and then select Dial Pad.
DID YOU KNOW
background for the Calendar Agenda View. See C calendar for details.
?
You can also set the
ustomizing display options for your

Customizing the Main View in the Phone application

Phone Display Options let you customize the appearance and entry mode of the Main View in the Phone application.
1 Press Phone . 2 Press Menu .
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Typing… : Sets whether typing enters
numbers in the Dial Pad or starts a contact search.
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If you select the Typing starts contacts
search option, you can still enter numbers in
the Dial Pad by pressing Option before entering the first number.
Show Calendar event: Sets whether the
current event from the Calendar application appears in the Main View of the Phone application. When this option is enabled, you can then select this event to jump to the Calendar application.
Show Favorite buttons: Sets whether
Favorites appear in the Main View of the Phone application.
Rows: Sets the number of favorite
button rows that appear in the Main View of the Phone application.
5 Select OK.

Setting your dialing preferences

Dialing preferences let you assign a prefix to your phone numbers. For example, you
can automatically dial a 1 before all 10-digit phone numbers. You can add a different prefix based on the length of the phone number.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Dial
Preferences.
4 Set any of the following options:
Dialing from North America: Formats
phone numbers using North American conventions (XXX-XXX-XXXX).
Always dial 1 in front of the area code:
Adds a 1 in front of 10-digit phone numbers. This option is available only when North American Dialing is enabled.
International Prefix: Replaces the + sign
in front of International phone numbers with the specified number.
To 7 digit numbers: Adds a prefix to
7-digit numbers. For example, enter your own area code to automatically add your area code when you dial local numbers.
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To (6), (5), (4), digit numbers: Adds a
prefix to numbers with the specified number of digits. For example, if all the phone numbers in your office begin with 555, followed by a 4-digit extension, you can select 4, enter your area code, and then enter 555 as the prefix. When you want to call a colleague, simply enter the colleague’s 4-digit extension. Your smartphone automatically dials the area code and 555 plus the 4-digit extension. You can also create contact entries with just the extension number and then dial the number from your Contacts list.
5 Select OK.

Choosing your privacy settings

To maintain privacy, you can choose whether your longitude and latitude position are available to the network and third-party applications at all times or only during an emergency call.
1 Press Phone . 2 Press Menu . 3 From the Options menu, select Phone
Preferences.
4 Select one of the following:
Location ON: Enables the network to
determine your longitude and latitude position at any time in order to provide location-specific services.
Emergency Only: Restricts your location information to emergency
services only. 5 Select OK.
When Location ON is selected, the
Location icon appears. When Emergency Only is selected, a red slash appears over the Location icon.

Setting Roaming Preferences

Use Roaming Preferences to set specific options for using your phone while roaming. For example, you can set options
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YOUR PHONE
3
to be notified that you are roaming before placing a call or making a data connection, so that you are aware that you might incur extra charges.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select
Roaming Preferences.
4 Select the Network Selection pick list
and select the networks with which you want to allow your phone to make a connection:
Allow roaming: Lets your phone determine the best network—either home or roaming—with which to connect.
Home networks only: Lets your phone connect to your home network only.
Roaming networks only: Lets your phone connect to roaming networks only.
5 Check the boxes to enable either or
both of the following roaming warning options:
Before outgoing calls: Displays an alert warning you that you are on a roaming network when you attempt to dial an outgoing call.
Before data connections: Displays an alert warning you that you are on a roaming network when you attempt to make a data connection, for example, to browse the Web.
6 Select OK.

Enabling TTY

TTY (also known as a TDD or Text Telephone) is a telecommunications device that enables you to communicate by telephone if you are deaf, hard of hearing, or have speech or language disabilities.
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Your device is compatible with select TTY devices. You can connect a TTY/TDD machine to your device through the headset jack while this mode is enabled. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.
1 Press Phone . 2 Press Menu . 3 From the Options menu, select Phone
Preferences.
4 Select the TTY/TDD
one of the following modes:
Default Mode: Sends and receives text. VCO Mo de: Sends voice and receives
text. This is also known as Voice Carry Over Mode.
HCO Mode: Sends text and receives
voice. This is also known as Hearing Carry Over Mode
Off: Sends and receives voice.
5 Select OK. A red TTY icon appears in
the title bar of the Phone application whenever TTY is enabled.
pick list and select

What are all those icons?

You can monitor the status of several items using icons in the title bar of the Phone application:
Wireless Service Name
Your phone is on and you are in your wireless service provider’s coverage area. If you are outside a coverage area, No Service or Roaming appears instead. No Service means that there is no coverage at all and Roaming means that another wireless service provider’s network is available. When you turn off your phone, Phone Off appears.
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You are outside your wireless service provider’s coverage area and are roaming on another wireless service provider’s network. This icon appears in addition to the word Roaming. The icon may flash if the provider is not on your wireless service provider’s preferred roaming list.
Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.
You are in an area that supports 1xRTT data services.
You are in an area that supports EVDO data services.
Your phone is on and connected to a 1XRTT network, but you are not actively transmitting data. You can still make and answer calls.
Your phone is on and connected
to an EVDO network, but you
are not actively transmitting
data. You can still make and
answer calls.
Your phone is on and a 1XRTT
data connection is active. You
can still make calls, but you
cannot answer calls (incoming
calls go to voicemail). When you
make a call the data
transmission is automatically
interrupted.
Your phone is on and an EVDO
data connection is active. You
can still make or answer calls.
When you make or answer a
call, the data transmission is
automatically interrupted, and
then it resumes when you end
the call.
You have new voicemail
messages. You can select this
icon to retrieve your messages.
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You have a new alert, such as a Calendar alarm or a new text message. To view the alert, press and hold Center or select the icon. See Viewing and using the alerts.
TTY/TDD Mode is active. Use this mode to communicate by telephone if you are deaf or hard of hearing or if you have speech or language disabilities.
The Location setting is on and your longitude and latitude position are available to the network and third-party applications. When you select the Emergency Only setting, this icon appears with a red slash and your location is available only during emergency calls.
Call forwarding is active.
The Bluetooth® wireless technology icon appears in gray when this feature is off, in blue when this feature is on, and in reverse blue when your smartphone is communicating with another Bluetooth device.
This icon replaces the Bluetooth icon when your smartphone is connected to a Bluetooth headset or car kit. This icon appears in dark blue when a call is in progress and in light blue when a call is not in progress.
This icon replaces the Bluetooth icon when a dial-up networking connection using Bluetooth wireless technology is active.
Your battery is partially drained. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, the smartphone beeps (if the Ringer switch is in the Sound On position) and the icon changes from red to clear.
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Your battery is charging. The lightning bolt turns from red to green when the battery is fully charged and your smartphone remains connected to the charger.
Your battery is fully charged and your smartphone is not connected to the charger.
You have new text messages. The numbers next to the icon indicate the number of unread messages in your Inbox. You can select this icon to retrieve your messages.
You have new email messages. The numbers next to the icon indicate the number of unread messages in your Inbox. If you set up multiple email accounts on your smartphone, this number reflects the account that was most recently accessed. You can select this icon to retrieve your messages.
Displays the current (or next)
event from the Calendar
application. If you have an event
conflict during the current time
period, a red bar appears next to
the event description. To jump to
the current event in the Calendar
application, select the Calendar
status line (see Displaying your
calendar for details).
KEY TERM
1xRTT (Single carrier [1x] radio
transmission technology): A wireless technology that can provide fast data transfer and Internet access with average speeds of 60– 80Kbps and bursts up to 144Kbps.
KEY TERM
EVDO (Evolution Data Optimized): A
wireless broadband technology that is designed for very high-speed data transfer with average download speeds of 400– 700Kbps, capable of reaching speeds up to1.8Mbps, and upload speeds up to 156Kbps.
DID YOU KNOW
icon to quickly turn Bluetooth wireless features on and off.
TIP
To display the remaining battery power,
tap the battery icon at the top of the screen.
?
You can tap the Bluetooth
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72

Your email and other messages

CHAPTER
4
You already know how efficient email and messaging are for staying in touch. Now your Palm brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your wireless service provider’s data network.
You can send photos to your friends and family, or create Microsoft Word or Excel files and send them to your colleagues. You can also receive attachments to view and edit at your convenience.
Benefits
Access email on the go
Send and receive photos, sound
files, Word and Excel files, and more
®
Tr eo™ 700P smartphone
Save messages from your
computer to view at a convenient time
In this chapter
Which application should I use?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
The VersaMail application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
YOUR EMAIL AND OTHER MESSAGES
4

Which application should I use?

Your smartphone includes the VersaMail® application (called Email in Applications View), which you can use to access your corporate, personal, and fee-based Internet email. You can also access web-based email, like Yahoo! Mail or Hotmail, from the web browser on your smartphone.
NOTE Your wireless service provider may
offer additional email applications that are compatible with your Treo 700 smartphone. Contact your wireless service provider’s customer service department for more info.
TIP
An email application is not an email provider. It works with an account from a provider to transfer messages to your smartphone.
KEY TERM
Email provider The service you
use to send and receive email. Your email provider’s name appears between the @ symbol and the dot symbol in your email address.
P
BEFORE YOU BEGIN You must activate
data services on your wireless service provider account before you can use email on your smartphone.

The VersaMail application

Before you can use VersaMail, you need to enter your email account settings. If you have multiple email accounts, you must enter settings for each email account.
You can find additional information on using and customizing VersaMail in the User Guide for the VersaMail Application on your computer.
Windows: Start>Programs>Palm Mac: Insert the Palm Installation CD and
click the link to the User Guide for the VersaMail Application in the
Documentation folder.
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How do I get started? 1 If either of the following is true, read the
User Guide for the VersaMail Application on your computer:
You used the VersaMail application on
your previous Palm OS
®
device, and you want to transfer those settings to your smartphone.
You plan to use VersaMail to access
an email account on a Microsoft Exchange ActiveSync server, a Lotus Notes server, or a Microsoft MAPI server.
2 If your email provider is listed here, then
skip to S
etting up VersaMail to work
with common providers.
Australia: Bigpond Mail and OptusNet Brazil: UOL Canada: Rogers High Speed and
Sympatico
Mexico: Yahoo! United States: AOL, Apple.Mac, AT&T
Mail.com, NetZero, RCN, SBC/PacBell, SBC/Prodigy, Verizon DSL, and Yahoo!
3 If your email provider’s name is not
listed, then you need to obtain the following info from your system administrator or ISP, and then skip to S
etting up VersaMail to work with other
providers:
Mail protocol: POP or IMAP
Incoming and outgoing mail server
names, such as mail.myisp.com
Incoming and outgoing mail server
port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP)
(If necessary) Security settings: APOP,
ESMTP, SSL
TIP
The correct protocol, server, and security settings are required for VersaMail to be able to send and receive email for your account. Your email provider can easily provide these settings. You may be able to find this account setup info on your email provider’s website.
Global, AT&T Worldnet, Bell South, Cablevision, Charter, Comcast, CompuServe, Covad, EarthLink,
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Setting up VersaMail to work with common providers

1 Press Applications and select
Email to open the VersaMail
application.
2 If the Initial Setup dialog box appears,
select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
4 Select the Mail Service pick list, and
then select your email provider, such as Earthlink, and then select Next.
5 Enter the username for your email
account. Your username appears before the @ symbol in your email address.
NOTE For some email providers, such as
Gmail, your username is your entire email
address. Check with your email provider if you are not sure what to enter as your username.
6 Select the Password box, enter your
email account password, select OK, and then select Next.
7 Select Next, and then select Done.
TIP
To enter settings for another email
account, open the Accounts menu and select
Account Setup.

Setting up VersaMail to work with other providers

1 Press Applications and select
Email to open the VersaMail
application.
2 If the Initial Setup dialog box appears,
select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
4 Select the Mail Service pick list, and
then select Other.
5 Select the Protocol pick list, select POP
or IMAP (based on the info you got from
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your system administrator or ISP), and then select Next.
settings, select Advanced, and then enter those settings.
TIP
You can also select Advanced to set more options for incoming and outgoing messages.
10 Select Done.
Creating and sending messages 1 From the Inbox, select New.
6 Enter the username for your email
account. Your username appears before the @ symbol in your email address.
NOTE For some email providers, such as
Gmail, your username is your entire email address. Check with your email provider if you are not sure what to enter as your username.
7 Select the Password box, enter your
email account password, select OK, and
2 Begin entering one of the following for
the addressee:
Email address
First name
Last name
TIP
If you enter address info that matches one or more of your contacts, VersaMail displays the matching contacts. To accept a suggestion, select the correct contact. To send to a different address, keep entering the email address or name.
then select Next.
8 Enter your email address and the
3 Enter the subject and message text.
names of the incoming and outgoing mail servers, and then select Next.
9 If your system administrator or ISP
TIP
To move between fields, press Up or Down on the 5-way.
provided port numbers or security
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YOUR EMAIL AND OTHER MESSAGES
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4 Select one of the following:
Send: Connects and sends all
messages immediately. If the message cannot be sent for any reason, the message is stored in your Outbox.
Outbox: Stores the message to be sent later.
Drafts: Saves the message so you can continue working on it at another time.
DID YOU KNOW
attempts to send a message; if it is still not successful, an alert message appears and you must try to manually send the message again.
?
VersaMail makes up to five

Adding attachments to your messages

You can attach several types of files to your email messages.
.
TIP
To remove an attachment, select the file in
the Attachments box, and then select
Delete.
Attaching photos and videos 1 Create the message to which you want
to attach the photo or video.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select Photo/
Video.
4 On the Select Media screen, select the
Album pick list to go to the album
containing the photo or video you want, and then check the box to the left of the photo or video.
5 Select Done.
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.
TIP
To attach more than one file to a message,
repeat steps 3 and 4.
Attaching ringtones 1 Create the message to which you want
to attach the ringtone.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select Sounds.
TIP
Ringtones that are copy-protected appear in the Sounds application with a lock icon. You can use these ringtones on your phone, but you cannot send them as attachments.
3 From the Ty p e pick list, select
Documents.
4 Select the file you want on the
Documents screen.
5 Select Done.
Attaching other types of files 1 Create the message to which you want
to attach the item.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select the type
of file to attach—for example, Address,
Appointment, or Memo/Text.
4 Select the item you want from the list in
4 Select the ringtone you want, and then
select Insert.
the Ty p e box.
5 Select Done.
5 Select Done.
Receiving and viewing messages Attaching Word, Excel, PowerPoint, and PDF files
1 Create the message to which you want
to attach the file.
1 From any mailbox, select Get or Get &
Send.
2 From the Inbox, select the message you
want to view.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
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3 If a large incoming message is
truncated, select More .
TIP
When viewing a message, tap the scroll
arrows at the top of the screen to view the
previous or next message.
4 Select Done.

Replying to or forwarding messages

When you respond to messages, you can select whether to include the original text (see Customizing your email settings
DID YOU KNOW
sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.
?
The VersaMail application
).
1 From the Inbox or another folder, open
the message you want to respond to.
2 In Message View, select Reply. Select
whether to reply to just the sender or to reply to both the sender and all addressees on the message.
3 Enter your reply. 4 Select Send.
TIP
You can also tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type; Save to card to save the attachment to an expansion card; or select Viewer to select the application you want to use to view the attachment.
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Viewing attachments

There are a number of attachment types you can open with the built-in software on your smartphone (for example, Microsoft Word, Excel, and PowerPoint files; PDF files; ringtones, and photos).
1 From any folder, open the message with
the attachment you want to view. Messages with downloaded attachments appear with a paper clip
icon to the left of the message icon.
TIP
If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment does not display at the bottom of the message screen. Select More to download and display any attachments.
TIP
You can also tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type; Save to card to save the attachment to an expansion card; or select Viewer to select the application you want to use to view the attachment.
3 When you finish with the attachment,
select Done to return to the Attachments dialog box.
NOTE If there is no Done button, press
Applications and select Email to
return to the account’s Inbox.

Managing your messages

The status icons that appear near the messages in your Inbox indicate the
2 Tap the attachment name at the bottom
of the message screen to view it in the default viewer on your smartphone.
following:
0
The message is unread when the subject appears in bold.
The message includes an attachment.
The message includes a meeting invitation.
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4
This message has high priority.
You can rearrange the message list to make it easier to find and view messages.
In the Inbox, select Sort, and then
select one of the following: Sort by Date, Sort by Name, Sort by Subject.
To quickly switch between folders in list
view, select the folder pick list at the top of the screen and select the desired folder.

Deleting selected messages from the Inbox

When you delete a message from the Inbox, it moves to the Trash folder.
1 Select the bullet next to the icon of each
message that you want to delete. To select adjacent messages, drag the stylus so it touches the bullet to the left of each message. Lift the stylus and drag again to select more adjacent messages.
2 Press Menu . 3 Select Delete on the Message menu.
4 If a confirmation dialog box appears,
select OK to confirm deletion.
TIP
To delete a single message, select the envelope icon next to the message, and then select Delete from the list.

Deleting messages by date

You can quickly delete a group of messages by selecting a range of dates.
1 Press Menu . 2 Select Delete Old on the Message
menu.
3 Select the folder and a date range for
the messages you want to delete.
4 Select OK. 5 If a confirmation dialog box appears,
select OK to confirm deletion.
TIP
To empty (or purge) the Trash folder, open the Message menu and select Empty Trash.

Switching accounts

If you create more than one email account in VersaMail, you need to switch from account to account to get, send, and
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otherwise manage the messages in each account.
1 Press Menu . 2 Select Accounts, and then select an
account.
DID YOU KNOW
quick button, you can press that button repeatedly to switch between your different email accounts.
?
If you assigned VersaMail to a

Customizing your email settings

You can customize the VersaMail settings for each individual email account on your Treo. The preferences you set apply only to the email account you are currently viewing. If you have multiple accounts, configure each account separately.
You can set up a schedule to automatically
Mac: Insert the Palm Installation CD and click the link to the User Guide for the VersaMail Application in the
Documentation folder.

Scheduling Auto Sync

You can set up VersaMail to automatically download new email messages to your smartphone with the Auto Sync feature.
TIP
You need to set up a separate Auto Sync schedule for each email account. This feature may not work with email accounts that require VPN connection.
1 Press Menu . 2 Select Options, and then select
Preferences.
3 Select Auto Sy nc.
retrieve email messages; set preferences for how and when messages are retrieved; add a signature to an outgoing message; and more. For complete information on all of the email settings you can customize, see the User Guide for the VersaMail Application on your computer.
Windows: Start>Programs>Palm
4 Check the Auto-sync box.
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5 Select the Every pick list and select the
time interval, from 5 minutes to
12 hours.
NOTE If you set a more frequent interval,
you may need to recharge your Treo battery more often.
6 Select the Start Time and End Time
boxes, and then select the hour, the minute, and AM or PM to enter the time for the first and last Auto Sync to take place. Select OK.
7 Select the days you want the schedule
to be active. You can choose any number of days, but you can set up only one schedule for each email account.
8 Select OK, and then select Get Mail.
TIP
After you set up a scheduled Auto Sync and select Get Mail, from then on, only new messages are retrieved during Auto Sync.

Selecting alert tones

When you schedule Auto Sync for a given account, you can choose a sound—such as a bird, a phone, or an alarm—to let you know when new email arrives.
1 From any mailbox screen, press
Menu .
2 Select Options, and then select
Preferences. 3 Select Alerts. 4 Check the Alert me of new mail box.
TIP
To receive notifications of successful Auto Sync retrievals only, uncheck the Alert me of auto sync failures box. Leave the box checked if you want to receive notifications of both successful and failed Auto Sync retrievals.
5 Select the Alert Sound pick list, and
then select a sound. Your Treo plays a brief demo of the sound.
6 Select OK.
Setting preferences for getting messages 1 From any mailbox screen, press
Menu .
2 Select Options, and then select
Preferences.
3 Select Incoming.
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4 Set any of the following preferences,
and then select OK. Get: Indicates whether to get message
subjects only or entire messages. Ask Every Time: Indicates if you want
to see a dialog box for selecting subjects only or entire messages each time you retrieve email. If the box is unchecked, messages are retrieved according to the option you select in the Get pick list.
Unread messages (IMAP accounts only): Downloads only unread mail to
your smartphone. If you don’t check this box and you select Get & Send, all the messages on your mail server are downloaded to your Inbox, including messages you’ve read.
TIP
The POP protocol does not support retrieval of only unread mail from the server. If you have a POP email account, VersaMail downloads all messages regardless of whether you have read them, and regardless of whether the Unread messages box is checked.
Mail from last: Gets messages sent within the number of days you specify.
Download attachments: Automatically downloads files attached to email, except for attachments that exceed the maximum message size.
Maximum message size: Sets the maximum size of an incoming email message. Enter the size in kilobytes (KB). The default is 5KB, but you can enter any size up to 2048KB [approximately 2 megabytes (MB)], including attachments. The maximum message size that you can retrieve is 60KB for the body text and approximately 5MB of total data for any attachments.
Message Format: Sets the format for messages you retrieve.
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HTML: Displays messages sent in HTML format with basic formatting intact and displays other messages as plain text.
Text: Displays all messages as plain text, regardless of the format in which they were sent.

Attaching a signature to a message

You can attach a personal signature, with info like your company’s address and phone numbers, to the bottom of all messages you send.
1 From any mailbox screen, press
Menu .
2 Select Options, and then select
Preferences. 3 Select Signature. 4 Check the Attach Signature box. 5 Enter your signature information, and
then select OK.

Working with Microsoft Exchange ActiveSync

Microsoft Exchange ActiveSync works with the VersaMail, Calendar, and Contacts apps
on your smartphone to directly access corporate groupware information in Microsoft Exchange Server 2003. You can synchronize business email, calendar, and contact info with Exchange Server 2003 from your smartphone without using a desktop computer.
When you create a Microsoft Exchange ActiveSync account in the VersaMail application, your email, calendar, and contact info sync directly with Exchange Server; information does not sync with the desktop software application on your computer, such as Microsoft Outlook or Palm Desktop software. Other information that is stored on your computer, such as tasks and memos, continues to synchronize with your desktop software.
For complete info on using a Microsoft Exchange ActiveSync account, see the User Guide for the VersaMail Application on your computer.
Windows: Start > Programs > Palm Mac: Insert the Palm Installation CD and
click the link to the User Guide for the VersaMail Application in the
Documentation folder.
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Messaging

BEFORE YOU BEGIN Make sure your
phone is turned on (see Turning your phone on and off).
You can use the Messaging application to exchange brief text messages (SMS) with other devices and email addresses that support this form of messaging. Before you use your smartphone to send or receive messages, refer to your service plan for pricing and availability of messaging services.
2 Select New. 3 Select the To field to address the
message:
Press Center . If the recipient’s
name appears in the list of recent addresses, select it from the list.
If the recipient is in your Contacts list,
enter the first initial and last name (no spaces), and then select the recipient’s phone number or email address, depending on where you want to send the message.
If the recipient’s name isn’t in the list
of recent addresses or your Contacts list, enter the phone number, or email
DID YOU KNOW
multiple recipients by separating the addresses with a comma. If you address a single message to three people, you will be billed for three messages.
?
You can address messages to

Creating and sending a text message

Each text message can hold up to 160 characters. (If you send a text message to an email address, the email address is deducted from the 160-character count.)
address.
TIP
If you see numbers when you expect to see letters (or the other way around), you need to turn Option Lock on by pressing Option twice or turn it off by pressing Option once.
4 Enter your message or select
QuickText to insert predefined
phrases. To insert emoticons, select .
1 Press Messaging .
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TIP
To add a new QuickText phrase, select
Edit QuickText from the list.
NOTE Some symbols can’t be used in text
messages. The Messaging application automatically replaces invalid characters.
5 (Optional) Press Menu , and then
select High Priority from the Compose menu to mark the message as urgent.
6 Select Send.
TIP
Select Save as Draft to save a draft of the message without sending it. To access the draft, select the folder list in the title bar and select Drafts.

Receiving messages

When your phone is turned on and in an area of wireless coverage, you automatically receive new text messages. You can also configure how your smartphone notifies you when a new message arrives (see S
electing Messaging
alert tones).
The new message alert may include any of the following buttons:
OK: Dismisses the alert and places the message in your Inbox.
Reply: Opens Chat View, where you can reply with a text message.
Call Back: Dials the sender’s phone number.
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Go To Msg: Opens the message so you
can view its full contents. Delete: Moves the message from your
Inbox to the Deleted folder.
TIP
When you receive a message, you can
also press Send to call the sender.
TIP
If you have multiple alerts, the Alert screen displays all your pending alerts. Select an item’s description to jump to that item, or check the box to clear that item. To view all your pending alerts from any screen on your smartphone, press and hold Center on the 5-way.
Your smartphone automatically launches the appropriate application from the link.

Arranging your messages

You can rearrange the messages in any folder by using the Sort command.
1 Press Messaging .

Using links in messages

When you receive a text message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go to the web page immediately.
1 Press Messaging . 2 Select the message that contains the
link you want to use.
3 Select the phone number, email
address, or URL (appears as underlined blue text).
2 Select the folder list in the title bar and
select the folder you want to sort.
3 Press Menu . 4 Select View, and then select Sort by
Name or Sort by Date.

Deleting messages

You can delete several messages at once from any folder by using the Purge command.
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1 Press Messaging . 2 Select the folder list in the title bar and
select the folder that contains the messages you want to delete.
3 Press Menu . 4 Select Purge from the Message menu. 5 Select the Purge pick list, and then
select an option.
6 Select OK.

Chatting with Messaging

DID YOU KNOW
messages even while you are on a phone call. This is easiest when using a hands-free headset or the speakerphone.
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You can send and receive text
When you exchange more than one message with a single contact, the messages you exchange with that person are grouped into a chat session. When you select a chat session from your message list, the upper part of Chat View displays all messages you’ve exchanged with this contact, and the lower part provides an entry area.
You can carry on multiple chats at the same time and easily switch between them, using the pick list at the top of the screen.
1 Press Messaging . 2 Do one of the following:
Start a new chat: Select a message
and reply to it. Continue an existing chat: Select a
message with the chat icon.
3 Enter your message.
TIP
Pale gray text indicates that a message is
pending or enroute.
4 Select Send.
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CHAPTER
Customizing your Messaging settings 1 Press Messaging .
5 Select the Chat tab and set any of the
following preferences for chat sessions.
2 Press Menu . 3 From the Options menu, select
Preferences.
4 On the Messages tab, set any of the
following preferences for your individual messages:
Create chats from messages: Indicate when you want to group messages from the same person into a chat.
Show timestamps in chats: Indicate whether you want to see the local date and time the message was sent next to
each message. Confirm message deletions: Indicate whether you want deletion confirmation prompts to appear.
Privacy Mode (hide text): Indicate whether you want the body text to appear in the alert when you receive a new message, or if you want the alert to hide the text and prompt you to go to the message.
Display my name in chat window as:
Enter the name you want to use as the
label for your messages in Chat View.
Label color: Select a color to
differentiate your messages from the
sender’s messages while in Chat View.
Use color for: Indicate whether you
want both your name and message text
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in the selected label color, or only your name.
6 Select OK.

Selecting Messaging alert tones

DID YOU KNOW
silent alert that can vibrate even when the Ringer switch is set to Sound Off.
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Your smartphone includes a
1 Press Messaging . 2 Press Menu . 3 Select Options, and then select Alerts.
4 Select the Application pick list and
select Messaging.
5 Select the Volum e pick list and select
the volume level.
6 Select the Vibrate pick list and select
how you want your smartphone to vibrate upon an incoming message.
7 Select the Message Tone pick list and
select a tone for incoming message alerts.
8 Check the boxes if you want to see
onscreen alerts when a new message arrives and when a message you sent is received.
9 Select Done.

What are all those icons?

TIP
By default, the Messaging app shows the Inbox folder. To view a different folder, select the folder list in the title bar and select a different folder from the list.
The message descriptions in the Inbox, Outbox, and Sent folders show the message status:
Unread messages appear in bold.
Read messages appear in plain text.
Urgent messages appear with a red
exclamation point (!).
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The following icons show the message type and additional status info:
A message that was sent to multiple recipients, and only some of the recipients received the
A text message
A chat session
message An outgoing message with an error
A voicemail page
An incoming message with an error
A message that is waiting to be sent
A message that was successfully
DID YOU KNOW
area or if your phone is turned off, outgoing messages go into the Outbox. When you return to a coverage area or turn your phone back on, your pending messages are sent automatically and transferred to the Sent folder.
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If you are outside a coverage
sent
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