This product also is licensed under United States patent 6,058,304.
A portion of this software includes software modules developed by
the Independent JPEG group. MPEG Layer-3 audio decoding
technology is licensed from Fraunhofer IIS and Thomson. MPEG-4
audio coding technology and advanced video technology licensed by
Fraunhofer IIS.
This product is protected by certain intellectual prope rty rights of
Microsoft. Use or distribution of such technology outside of this
product is prohibited without a license from Microsoft.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead batter y, or re pairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Palm
compact and indispensable device, you
now have all of the following:
• Contacts application that stores the
names, phone numbers, and even
pictures of friends, family, business
contacts—everyone you stay in touch
with
• Email applications for receiving and
sending email (business and personal)
• Palm OS
storing your appointments, to-do lists,
memos, and more
• Expansion card slot that accepts cards
(MultiMediaCard/SD/SDIO; sold
separately) for storing music files,
videos, dictionaries, games, and lots of
other applications
• A VGA (640x480) digital camera for
snapping photos and capturing short
videos (camera version only)
®
personal info applications for
DID YOU KNOW
business-to-business sales channel offers a
Treo 680 without a camera. If you purchased
your Treo 680 from this channel, check the
packaging to see if it includes a camera.
• Text and multimedia messaging
• MP3 player
• Applications for reading, creating, and
?
The Cingular Wireless
editing Microsoft Office files and
viewing PDF files
• Software for entering names,
addresses, and more on your computer,
and then transferring them to your Treo
680 with one press of a button
NOTE Phone and text messaging services
require a service contract with Cingular
Wireless. Web, email, and multimedia
messaging services require a service
contract and data services from Cingular
Wireless. Data speeds vary based on
network availability and capacity.
WELCOME
1
What’s in the box?
You should have received all the following
items in the box:
Hardware
• Treo 680
• Cingular Wireless SIM card (not
included with all models; preinstalled in
Treo 680 on some models; see Inserting
the SIM card and battery for details)
KEY TERM
SIM (Subscriber Identity Module)
card The smartcard that you insert into your
Treo 680 and identifies you to the mobile
network. It contains your mobile account
information, such as your phone number and
the services to which you subscribe. Phone
book entries and SMS messages can also be
stored on the SIM card.
• Rechargeable battery
• AC charger
• USB sync cable
• Headset
Documentation and software
• Getting Started Guide
• Palm Software Installation CD, which
includes the following:
®
• Palm
• Bonus software for your Treo 680
• Your Palm Treo 680 Smart Device
Desktop software
User Guide (this guide)
• Palm warranty
TIP
Missing something or need help? Contact
Cingular Wireless customer service:
1-866-CINGULAR (1-866-246-4852) or call 611
from your mobile phone.
2
WELCOME
What do I need to
get started?
This guide helps you set up your and
quickly learn to use it. To get started, you
need all the items that came in the Treo
680 box (see What’s in the box?
following:
• A SIM card. If your Treo 680 box did not
contain a SIM card, you need to contact
Cingular Wireless to get one. Be sure to
sign up for a mobile account with data
services. To use your Treo 680 on the
Cingular Wireless network, the SIM
), plus the
card must be inserted into your Treo
680. Without a SIM card, you can only
call 911.
• You must be in a location where you are
within coverage of the Cingular
Wireless network.
• An electrical outlet
• The computer with which you want to
synchronize your personal information
NOTE To use email, web browsing, and
multimedia messaging, your Cingular
Wireless service plan must include data
services. Please contact Cingular Wireless
for details about your data service options.
WELCOME
3
4
WELCOME
Setting up
Congratulations on the purchase of your new Palm®Tr eo™ 680
smart device. You’re about to discover the many things about
your Treo 680 that will help you better manage your life and
have fun, too.
As you become more familiar with your Treo 680, you’ll want to
personalize the settings and add applications to make it
uniquely yours. But first, take these few easy steps to set up
your Treo 680 and get it running.
Protect your screen. Be careful to store
your Treo 680 away from items that might
scratch or crush the screen. Visit
www.palm.com/mytreo680cingular
carrying cases and other useful accessories.
Earpiece
to find
5-way navigator and
Center button
Power/End
Applications
Menu
Messaging
Calendar
DID YOU KNOW
on, you can press and hold the Side button to
open the Voice Memo application. You can
also change your button settings and select an
application of your choice; see Reassigning
buttons for details.
?
When your Treo 680 screen is
CHAPTER
7
1
SETTING UP
CHAPTER
Back view
Speaker
Stylus
Self-portrait mirror
(camera version
Battery door
release
only)
Camera lens
(camera version
only)
Headset jack
Expansion slot door
IMPORTANT The Treo 680 speaker
Microphone
Multi-connector
includes a large magnet, so be sure to
keep your Treo 680 away from credit cards
or other items that could be demagnetized.
8
SETTING UP
1
Top view
Ringer switchInfrared (IR) port
DID YOU KNOW
sounds at once. You don’t need to hunt for Off
buttons all over the device.
?
The Ringer switch silences all
Inserting the SIM
card and battery
Your SIM card contains account
information such as your phone number
and voicemail access number. To use the
phone, email, or web features, the SIM
card must be inserted in your Treo 680.
NOTE Your SIM card may already be
installed in your Treo 680. Follow steps 1–3
to check. If a SIM card did not come with
your Treo 680, you may already have one;
otherwise, Cingular Wireless will give you
one when you subscribe.
1 Use one hand to press the Battery
door release button and use your other
hand to slide the battery door
downward to remove it from your Treo
680.
Battery door
release
2 If the battery is installed, remove it.
(See Replacing the battery
3 Slide the SIM tray out of the slot inside
the Treo 680. If the SIM card is already
installed, skip to step 6.
for details.)
CHAPTER
9
1
CHAPTER
SETTING UP
4 Align the notch on the SIM card with
the notch in the SIM tray. Insert the
notched end of the SIM card into the
SIM tray, and then press the other end
of the card until it falls into place.
Notch
6 Align the metal contacts on the battery
with the contacts inside the battery
compartment, insert the battery into the
compartment at a 45-degree angle, and
then press it into place.
Battery
contacts
Treo 680
contacts
5 Slide the SIM tray back into the slot
inside the Treo 680.
IMPORTANT Use the battery that came
with your Treo 680. Do not use a battery
from another Treo model in your Treo 680.
Similarly, do not use the Treo 680 battery in
another Treo model. Using a battery that is
designed for another Treo model can
damage your Treo 680. For info on
10
SETTING UP
1
replacement batteries, see Replacing the
battery.
7 Slide the battery door onto the back of
the Treo 680 until it clicks into place.
8 Your Treo screen wakes up and begins
the setup process. When the language
selection screen appears, select the
language you want to use, and then
follow the onscreen instructions to set
up your Treo.
TIP
If your Treo does not turn on, you need to
connect it to the AC charger. If it still does not
turn on after being connected to the AC
charger for five minutes, then do a soft reset.
See Performing a soft reset
IMPORTANT Always use the same
.
language for your Treo, your computer
operating system, and your desktop
software. Otherwise, you may lose
information or have difficulty with
synchronization. Support is not provided for
mismatched language setups.
TIP
The power-saving feature turns off the Treo
screen after a period of inactivity. To wake up
the screen, press and release Power/End,
and then press Center on the 5-way to turn off
Keyguard.
Charging the battery
The battery comes with a sufficient charge
to complete the setup process and activate
your phone. After activation, we
recommend charging your Treo 680 for
three hours (or until the indicator light is
solid green) to give it a full charge. See
Maximizing battery life
maximizing the life of your Treo battery.
TIP
To avoid draining the battery, charge your
Treo 680 every day, especially if you use your
phone often.
DID YOU KNOW
fully drained, your info is still stored safely on
your Treo 680 until you recharge the battery or
connect your Treo 680 to a power source.
?
for tips on
If your battery ever becomes
CHAPTER
11
1
SETTING UP
CHAPTER
1 Plug the AC charger into a wall outlet.
2 Connect the charger cable to the
bottom of your Treo 680. Make sure the
arrow on the connector is facing up,
toward the screen.
DID YOU KNOW
Treo 680 without the AC charger by
connecting it to your computer with the sync
cable. However, it takes longer to charge the
battery without the AC charger, and if your
laptop isn’t plugged into a power source, it can
drain the laptop’s battery. For the quickest
charge time, use the AC charger.
TIP
the sync cable, the indicator light may not turn
on. To make sure the battery is charging,
check the onscreen battery indicator.
?
You can also trickle charge your
When trickle charging your Treo 680 with
3 To confirm that your Treo 680 is
charging, check the indicator light on
your Treo 680.
• Solid red indicates that your Treo 680
is charging.
• Solid green indicates that your Treo
680 is fully charged.
Indicator light
12
SETTING UP
1
TIP
If the battery is fully drained, it may take a
few moments for the indicator light to turn on
when you begin charging.
TIP
If the indicator light does not turn on when
you connect your Treo 680 to the AC charger,
double-check the cable connection and the
electrical outlet to which it is connected.
When your Treo is on (see Turning your
Treo 680 on and off), the onscreen battery
icon displays the charging status:
A red lightning bolt indicates that
the battery is connected to a wall
outlet and is charging.
A green lightning bolt indicates that
the battery is connected to a wall
outlet and is fully charged.
A partial battery without a lightning
bolt indicates that the battery is not
connected to a wall outlet and it
has some power.
An almost empty battery that is red
at the bottom indicates that you
need to charge the battery
immediately.
TIP
To see exactly how much power is left in
your battery, tap the onscreen battery icon.
Battery icon
Maximizing battery
life
Battery life depends on how you use your
Treo 680. You can maximize the life of your
battery by following a few easy guidelines:
IMPORTANT Use the battery that came
with your Treo 680. Do not use a battery
from another Treo in your Treo 680.
Similarly, do not use the Treo 680 battery in
another Treo. Using a battery that is
designed for another Treo can damage your
CHAPTER
13
1
SETTING UP
CHAPTER
Treo 680. For info on replacement
batteries, see Replacing the battery
.
• If you don’t plan to use the wireless
features on your Treo for a while, turn
off your phone (see Turning your phone
TIP
You can buy an extra battery as a spare for
long airplane trips or periods of heavy use. To
purchase batteries that are compatible with
your Treo 680, go to www.palm.com/
mytreo680cingular.
on and off) and let all calls be picked up
by voicemail.
• As with any mobile phone, if you are in
an area with no wireless coverage, your
Treo searches for a signal, which
consumes power. If you cannot move to
• Charge your Treo 680 whenever you
can. Charge it overnight. The battery
has a much longer useful life when it is
topped off frequently, rather than
charging it after it is fully drained.
• The wireless features (phone, email,
messaging, and web) and media
features (camera, media players,
eBooks, and games) of your Treo 680
consume more power than its organizer
features. Speakerphone usage also
consumes more power than using the
earpiece. If you use the wireless,
an area of better coverage, temporarily
turn off your phone. While your phone is
off, you can continue to use the
nonwireless features of your Treo.
• Turn down the screen brightness (see
Adjusting the brightness
• Decrease the settings in Power
).
Preferences and turn off Beam Receive
(see Optimizing power settings
• Turn off the Bluetooth
®
feature if you’re
).
not using it. See Connecting to a
Bluetooth hands-free device.
speakerphone, and media features
often, keep an eye on the battery icon
and charge when necessary.
14
SETTING UP
1
Making your first call
1 Press Phone .
2 If prompted, press Center to turn
off Keyguard (see Locking your
keyboard (Keyguard) for more info).
Center
TIP
If Check SIM Card appears in the title bar,
see Inserting the SIM card and battery
TIP
If No Service appears in the title bar,
you’re outside a wireless coverage area. If you
believe you are in a wireless coverage area
and this problem persists, contact Cingular
Wireless for assistance.
3 Press Left to select the Dial Pad
tab.
4 Tap the onscreen Dial Pad to enter the
number you want to call.
.
5 Press Send to dial the number.
6 If prompted, press Center to select
Ye s and turn on your phone.
TIP
If you are inside a coverage area and
cannot complete a call, contact Cingular
Wireless for assistance.
7 After you finish the call, press Power/
End to end the call.
Adjusting call volume
While a call is in progress, press the
Vo lu me button on the side of your Treo
680 to adjust the call volume.
• To increase the volume, press the upper
half of the Volu me button.
CHAPTER
15
1
SETTING UP
CHAPTER
• To decrease the volume, press the
lower half of the Vol um e button.
Vol ume
Side button
TIP
If your phone number doesn’t appear in
Phone Info, make sure your SIM card is
properly inserted in your Treo 680. If your
phone number still does not appear in Phone
Info, look for the number on the plastic holder
to which the SIM card was attached. If you
still need assistance, please contact Cingular
Wireless.
Setting up your
What’s my phone number?
1 Make sure your phone is on (see
Turning your phone on and off
2 Press Phone .
3 Press Menu .
4 Select Options, and then select Phone
Info.
).
Look here for
your phone
number
computer for
synchronization
Why set up a connection between your
Treo 680 and your computer? So you can
synchronize. Why synchronize? Here are
two good reasons:
• It’s easier to enter names, phone
numbers, and addresses using the big
keyboard on your computer than the
keyboard on your Treo 680. Whether
you enter or change information on your
computer (using Palm
software or Microsoft Outlook for
Windows) or on your Treo 680, you
®
Desktop
16
SETTING UP
1
automatically update the info in both
places when you synchronize. So
there’s no need to enter the info twice.
• You have a backup copy of all your info.
Should anything happen to your Treo
680, your info still exists on your
computer.
We strongly recommend that you
synchronize your Treo 680 with your
computer frequently to keep your
information up-to-date (and backed up) in
both locations.
Before you can synchronize, you need to
install the desktop synchronization
software and connect the sync cable to
your computer.
System requirements
Your computer should meet the following
minimum system profiles for Windows or
Mac computers:
• Windows 2000 or XP (or later)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
• CD drive
• Available USB port
• Mac OS X version 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
• CD drive
• Available USB port
®
Upgrading from another Palm OS
NOTE If you are setting up your first Palm
®
device, skip ahead to Installing the
OS
device
desktop synchronization software.
You can transfer all compatible applications
and information from your previous Palm
OS device—whether it’s a handheld or a
Treo— to your new Treo 680, so long as the
space taken up by all the info you want to
transfer is 64MB or less. This includes your
calendar events, contacts, memos, and
tasks, as well as your application settings
and any compatible third-party applications
and files.
When you install the desktop software
from the Palm Software Installation CD,
some third-party applications may be
quarantined because they are not
compatible with the Palm OS software
version 5.4.9 on your Treo 680.
CHAPTER
17
1
SETTING UP
CHAPTER
Quarantined files are not installed on your
Treo 680, nor are they deleted; these files
• At the bottom of the screen, select
Size.
are placed in a new folder on your
computer: C:\Program Files\Palm\<device
name>\PalmOS5 Incompatible Apps.
(Can’t find a Palm folder in Program Files?
Then look for a folder labeled palmOne or
Handspring instead. For more info, see I
can’t find my user folder.)
IMPORTANT Do not synchronize your Treo
680 with any previous versions of
Palm Desktop software.
• Look at the numbers on the Free
Space line and subtract the number
on the left from the number on the
TIP
We do not recommend using third-party
utilities that back up your old device’s
information onto an expansion card and then
transfer the info to your Treo 680. Such
methods transfer all applications to your Treo
680, including ones that are not designed to
work with Palm OS version 5.4.9.
1 Calculate how much space your apps
and info occupy on your previous Palm
OS device:
• In Applications View, open the menus.
• Select Info on the App menu.
right to calculate the space used. For
example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this
device.
2 If the space occupied on your previous
device is 64MB or less, then go to step
3. If the space occupied is greater than
64MB, then do any of the following to
reduce the storage space you’re using
before you go to the next step:
• Delete any third-party applications
that you no longer use.
18
SETTING UP
1
• Move large files, such as eBooks and
images, to an expansion card.
• Move third-party applications to an
expansion card.
• Purge old info in applications such as
Calendar (Date Book), Tasks (To Do),
and email. Refer to the
documentation that came with your
previous device for instructions on
these items.
3 Synchronize your previous device with
your previous desktop software to back
up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software
Installation CD (see Installing the
desktop synchronization software).
5 During the installation process, sync
your Treo 680 with your new desktop
software as instructed. When
prompted, do the following:
• Connect your Treo 680 to your
computer (see Connecting your Treo
680 to your computer).
• Indicate whether you want to sync
only the info in your PIM apps
(Calendar, Contacts, Memos, and
Tasks) or all info and apps (excluding
apps known to be incompatible).
• Select a device name for your Treo
680; be sure to select the same name
that you used for your old device.
(This is the name that appears in the
User list in Palm Desktop software.)
MAC ONLY If you have pictures on
6
your previous device, copy them from
your previous device to an expansion
card or beam them to your Treo 680.
7 If you plan to continue using your
previous device, perform a hard reset
on your previous device to remove its
associated device name. (See the
documentation that came with your
previous device for instructions on
performing a hard reset.) Each device
you synchronize with your computer
must have a unique name. The next
time you synchronize your previous
device with your computer, be sure to
assign it a new name.
If any third-party applications are
quarantined during the installation, do not
manually install them. Contact the
third-party developer for software updates
CHAPTER
19
1
SETTING UP
CHAPTER
and info about compatibility with your Treo
680.
1 Close any applications that are currently
running on your computer, including
those that are minimized. Your
TIP
If you have trouble upgrading or finding
quarantined files, see Upgrading
.
computer needs to have all its
resources available to install the
software.
Installing the desktop synchronization
software
IMPORTANT Even if you already own a
2 Insert the Palm Software Installation CD
into the CD drive on your computer.
Palm OS device and have installed a
previous version of the desktop software,
you must install the software from the
Palm Software Installation CD that came
with your Treo 680.
BEFORE YOU BEGIN If you are installing
on a computer at work, make sure your
computer is configured to let you install
new software. Contact your company’s
IT department for help.
3 If you are installing on a Mac,
double-click the CD icon on the desktop,
TIP
If you want to sync info with applications
other than Palm Desktop or Microsoft
Outlook, you need to purchase additional
third-party sync software. This sync software
is sometimes called a conduit.
and then double-click the
PalmSoftware.pkg icon.
4 When the installation wizard opens,
follow the onscreen instructions. Please
20
SETTING UP
1
note these important points about the
installation process:
• When the language selection screen
appears, select the same language
you selected on your Treo 680.
• WINDOWS ONLY You can choose
which desktop software you want to
use for synchronization:
Palm Desktop software or Microsoft
Outlook.
NOTE Whether you select to synchronize
with Microsoft Outlook or Palm Desktop
software, Palm Desktop software is still
installed on your computer. If you use
Outlook as your desktop email application,
select Outlook as your desktop
synchronization software. Remember that
when you enter information on your
computer, enter it in the software you
selected in this step.
• The install process prompts you to
connect your Treo 680 to your
computer. Go to the next section.
0
Connecting your Treo 680 to your
computer
After you install the desktop software (see
Installing the desktop synchronization
software), you’re ready to connect your
Treo 680 to your computer.
BEFORE YOU BEGIN To set up your
computer, you need the sync cable that
came with your Treo 680.
1 Plug the AC charger into a wall outlet.
2 Plug the USB sync cable into an
available USB port or a powered USB
hub on your computer.
TIP
For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port; the front port is often a low-power
port. If you use a USB hub, make sure the hub
has its own power supply.
3 With the sync button facing up, connect
the sync cable to the bottom of your
Treo 680. Do not press the sync button
until you are instructed to do so.
CHAPTER
21
1
SETTING UP
CHAPTER
4 Connect the charger cable to the
bottom of your Treo 680.
Sync cable
You are now ready to synchronize; go to
Synchronizing information—the basics
.
Sync button
22
SETTING UP
1
Synchronizing
information—the
basics
Synchronizing means that info you enter or
change in one place (your Treo 680 or your
computer) is automatically entered or
changed in the other; so there’s no need to
enter the info twice. We strongly
recommend that you sync your Treo 680
with your computer or corporate server
0
Computer typeDesktop softwareWhat syncs and where
WindowsMicrosoft Outlook
WindowsPalm DesktopAll apps sync with Palm Desktop
MacPalm DesktopAll apps sync with Palm Desktop
frequently to keep your info up-to-date (and
backed up) in both locations.
The info from all the following applications
is updated by default each time you sync
your Treo 680 with your desktop software:
How each application syncs depends on
your computer type and the desktop
software you are using, as follows:
• Calendar, Contacts, Memos, and
Tasks sync with Outlook
• Pictures & Videos syncs with
Palm Desktop
CHAPTER
23
1
SETTING UP
CHAPTER
TIP
For more sync options, including which
apps sync, see Synchronizing information—
advanced.
Messages on both your computer and
your Treo 680 indicate that
synchronization is in progress.
3 Wait until you see the message on your
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software
from the Palm Software Installation CD
that came with your Treo 680—even if you
sync with Outlook or another third-party
application. See Installing the desktop
synchronization software for instructions.
1 Connect your Treo 680 to your
computer, as described in Connecting
your Treo 680 to your computer.
2 Press the sync button on the sync
cable.
Treo 680 that the HotSync operation is
complete; then disconnect the sync
cable. Do not disconnect the sync cable
until you see this message.
TIP
Problems synchronizing? See
Synchronization
suggestions.
for troubleshooting
If you’re finishing your initial setup, you
now have the option to install bonus
software from the Palm Software
Installation CD. If you choose to install
some of the bonus software, you need to
sync again to install the software on your
Treo 680. You can also install bonus
software later; see Installing bonus
software from the CD.
TIP
Sync button
For info on locating your pictures and
videos on your computer, see Viewing
pictures and videos on your computer.
24
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