Palm 500V - Treo Smartphone 150 MB User Manual

User Guide

Your Palm® Treo™ 500v Smartphone

Intellectual property notices

Introducing Your Palm

Treo™ 500v Smartphone, which can be found

in your smartphone package.

Disclaimer and limitation of liability

Palm Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit: palm com/environment

As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling.

Palm customers may participate in the recycling program free of charge. Visit palm.com

/recycle for additional details and information

about how you can help reduce electronic waste.

PN: 406-11180-01 v 1.1

CONTENTS

iii

Contents

Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Your new smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 2: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Palm Treo 500v smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting up synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 3: Moving around on your Palm

Treo™ 500v smartphone . . . . . . . . . . . . . . . 25

Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using your Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 4: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Turning your Palm

Treo™ 500v smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . 43

Making calls from the Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Creating speed dials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

CONTENTS

Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Customising phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Using the SIM toolkit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Chapter 5: Synchronising information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Synchronisation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

How do I synchronise? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

What can I synchronise? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Setting up wireless synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Setting up your computer for synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Synchronising using the sync cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Other ways to synchronise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Setting synchronisation options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Chapter 6: Your email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Working with email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Sending email messages from within another application . . . . . . . . . . . . . . . . . . . . 121

Chapter 7: Your text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Customising your message settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Using Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Chapter 8: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . 141

Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Connecting to devices with Bluetooth

wireless technology . . . . . . . . . . . . . . . . . . 149

Using your device as a wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

CONTENTS

Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Synchronising your media files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Mobile TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Chapter 10: Your personal information organiser . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Chapter 11: Your Microsoft Office and other document tools . . . . . . . . . . . . . . . . . . 195

Synchronising your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Excel Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Chapter 12: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . 215

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Chapter 13: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Home screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

CONTENTS

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Chapter 14: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Synchronisation: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Synchronisation: Desktop sync software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Synchronisation: Exchange ActiveSync (wireless synchronisation) . . . . . . . . . . . . . 274

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Bluetooth wireless technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

CHAPTER

Welcome

Congratulations on the purchase of your Palm® Tr e o™ 500v smartphone!

Benefits

• Make and receive phone calls

• Manage your contacts, calendar,

and task list

• Receive and send corporate and

personal email messages

• Browse the web

• Use a Bluetooth

headset (sold separately) for hands-free operation

In this chapter

Your new smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

WELCOME

YOUR NEW SMARTPHONE

CHAPTER

Your new smartphone

In one compact and indispensable device— your new Palm

Tr eo™ 500v smartphone—

you now have all of the following:

• An advanced wireless smartphone

• A Windows Mobile

organiser with

portable expansion capability (microSD)

• High-speed data with GPRS and UMTS

(3G) support

• A 2-megapixel digital camera

• Support for numerous mobile email

solutions

• Text and multimedia messaging

• Windows Media

Player Mobile

• Microsoft

Office Viewer applications

This guide will help you set up your smartphone and quickly learn to use it.

NOTE If you want to use your phone and

send and receive text messages, you need a service contract with your network operator. If you also want to browse the web and send and receive email, you need

not only a service contract but also a data service plan from your network operator. You may also need a specific data service plan to send and receive multimedia messages. Data speeds vary based on network availability and capacity.

What’s in the box?

All of the following items should be in the smartphone box:

Hardware

• Treo 500v smartphone

• Rechargeable battery (1200 mAh)

• AC charger with international adapters

• USB sync cable

• Stereo headset

Documentation and software

• Quick Start Guide

TIP

LOOK HERE: Don’t miss the helpful tips

and cross-references given in these boxes.

WELCOME

WHAT DO I NEED TO GET STARTED?

CHAPTER

• Introducing Your Palm

Treo™ 500v

Smartphone

• Windows Mobile Getting Started CD,

which includes links to the following:

• Desktop synchronisation software

download (ActiveSync

desktop software for Windows XP, Windows Mobile Device Center for Windows Vista)

• Microsoft Office Outlook

software

download

• User Guide (this guide)

• Palm warranty

• End User Licence Agreement

What do I need to get started?

As you work through the instructions in this guide, you need all the items that came in the smartphone box (see What’s in the box?), as well as the following:

• You must have an activated wireless

account (using a SIM card from your network operator) with data services.

• If you plan to synchronise personal

information between your smartphone and a computer, you need access to that computer during setup.

• You must also have your smartphone

within range of your network operator’s cellular coverage.

Where to learn more

Websites

Support from Palm and online forums: go.palm.com/treo500v/

Registration

To obtain discounts on software and accessories, faster technical support, updates, and special promotions: palm.com/register

. Registration is free.

WELCOME

WHERE TO LEARN MORE

CHAPTER

Customer service from your network operator

For questions about your mobile account or features.

Corporate network support/your IT administrator

If you are having problems synchronising information on a corporate network

WELCOME

WHERE TO LEARN MORE

CHAPTER

Setting up

You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too.

As you become more familiar with your smartphone, you’ll want to personalise the settings and add applications to make it uniquely yours. But first, follow these few easy steps to set up your smartphone and get it running.

Benefits

• Know where your smartphone

controls are located

• Start using your smartphone right

away

Benefits

• Know where your smartphone

controls are located

• Start using your smartphone right

away

In this chapter

Palm Treo 500v smartphone overview. . . . . . . . . . . . . . . . . . . . . . . 15

Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 17

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting up synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

SETTING UP

PALM TREO 500V SMARTPHONE OVERVIEW

CHAPTER

Palm Treo 500v smartphone overview

Front view

Indicator light (visible when smartphone is charging)

Earpiece

Lanyard connector

5-way navigator with Centre button

End

Sync and charge connector

Headset jack

Home

Phone/Send

Side button

Back

Volume

Left softkey

Right softkey

Microphone

SETTING UP

PALM TREO 500V SMARTPHONE OVERVIEW

CHAPTER

Back view

TIP

Be careful not to scratch or crush your

smartphone screen. Do not store it in a place where other items might damage it.

DID YOU KNOW

Pressing and holding the Side button opens Internet Explorer Mobile (see B

rowsing the web).

TIP

To connect a lanyard (sold separately), remove the battery door, connect the lanyard, and then replace the battery door.

Battery door

Camera lens Speaker

Expansion card tray (located inside battery compartment, beneath battery)

SIM card slot (located inside battery compartment, beneath battery)

Smartphone contacts (located on side of battery compartment)

Battery

Battery contacts

SETTING UP

INSERTING THE SIM CARD AND BATTERY

CHAPTER

IMPORTANT The smartphone speaker

includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetised.

Top view

Inserting the SIM card and battery

Your SIM card contains account information such as your phone number

and voicemail access number. To use your smartphone’s phone, email, or web features, you need to insert a SIM card. If a SIM card is not included in your smartphone box, your network operator will provide you with one.

To take advantage of the high-speed data connection available on your smartphone, you need to have a 3G SIM card. A 3G SIM card has “3G” on it.

1 Holding your smartphone screen side

down, use two or more fingers to press firmly against the battery door while pulling downward to release it, and then slide the door off the back of your smartphone.

Power

TIP

If you don’t have a SIM card, contact your

network operator.

SETTING UP

INSERTING THE SIM CARD AND BATTERY

CHAPTER

2 If the battery is installed, remove it.

Slide your finger under the left side of the battery and lift up to remove it.

3 With the metal contacts facing the

battery compartment, slide the SIM card into the cutout in the lower-left corner of the compartment until you feel the card click into place. Align the notches to make sure you have the card oriented correctly.

4 Align the metal contacts on the battery

with the contacts inside the battery compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place.

5 Slide the battery door back into place.

6 Press and hold Power until the

Palm

logo appears.

7 Follow the onscreen instructions to

finish the installation.

8 If your SIM card is not already activated,

follow the activation steps provided by your network operator, or contact your network operator directly for assistance. If you plan to use email and web browsing, you need a data service

Notch

TIP

If your smartphone does not turn on after you insert the battery, you need to connect it to the AC charger to charge it (see C

harging the battery). If it still doesn’t start, perform a soft reset (see P

erforming a soft reset).

Battery contacts

Smartphone contacts

SETTING UP

CHARGING THE BATTERY

CHAPTER

plan from your network operator in addition to your service contract. You may also need a data service plan to send and receive multimedia messages.

Charging the battery

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your smartphone for three hours (or until the indicator light is solid green) to give it a full charge. See Maximisi

ng battery life for tips on making

your battery’s power last longer.

BEFORE YOU BEGIN Make sure the

battery is inserted in your smartphone before you charge. If you connect your smartphone to a power source without the battery inserted, nothing happens.

1 Prepare the AC charger by inserting the

adapter that fits the wall outlet you’re going to use.

2 Plug the AC charger into a wall outlet.

3 Connect the charger cable to the

bottom of your smartphone.

4 Check the indicator light to confirm that

your smartphone is charging.

• Solid red indicates that your

smartphone is charging.

• Solid green indicates that your

smartphone is fully charged.

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You can buy an extra battery as a spare for long airplane trips or periods of heavy data use. To ensure proper functioning and avoid nullifying the warranty, be sure to use batteries from Palm only. Visit palm.com

DID YOU KNOW

If the battery is low, the

indicator light flashes red.

Indicator light

SETTING UP

CHARGING THE BATTERY

CHAPTER

When your smartphone is on (see Turning your Palm® Tr eo™ 500v smartphone on/off), the onscreen battery icon displays the charging status:

Maximising battery life

Battery life depends on how you use your smartphone. You can maximise the life of your battery by following a few easy guidelines:

• Charge your smartphone whenever

you’re at your desk, or charge it overnight each day. The battery in your smartphone has a much longer useful life if you charge it frequently instead of waiting until it’s fully drained.

• If you spend a lot of time using the

camera, games, media players (including listening to music with wireless headphones using the built-in Bluetooth

wireless technology), or other applications, keep an eye on the battery icon and charge when necessary.

• The wireless features (phone, email,

messaging, instant messaging, and web) on your smartphone generally consume more power than the organiser features. If you don’t plan to use the wireless features on your smartphone for a while, turn off your wireless services (see T

urning wireless

services on/off). You can forward calls

This icon indicates that the battery is being charged.

This icon indicates that the battery is fully charged.

This icon indicates that the battery needs to be charged immediately.

DID YOU KNOW

If your battery ever becomes fully drained, your info remains safely stored on your smartphone. Recharge the battery to access your info.

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You can also charge your smartphone from your computer by connecting them with the sync cable.

Battery icon

SETTING UP

CHARGING THE BATTERY

CHAPTER

to a different number or let all calls be picked up by voicemail (see Forwarding calls). To see if your wireless services are on, press Power and select Wireless Manager.

• If you are synchronising email and other

information directly with your corporate Exchange server using Microsoft Exchange ActiveSync

, set the synchronisation interval to a maximum of every 15 minutes during peak times and every hour (or turned off completely) during non-peak times (see Setting the synchronisation schedule

• Turn off the Bluetooth feature when

you do not need to make a Bluetooth connection (see Entering basic Bluetooth settings).

• As with any mobile phone, if you are in

an area with no wireless coverage, your smartphone searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone (see Turning your phone off

• Turn down the screen brightness (see

Adjusting the brightness

• Set your screen to turn off automatically

after a shorter period of inactivity (see O

ptimising power settings).

• Turn off the option to receive beamed

information using Bluetooth technology (see B

eaming an entry or file).

• If you use Internet Connection Sharing

to connect to the Internet, make a connection to your computer using the USB sync cable instead of wirelessly using Bluetooth technology (see Using your device as a wireless modem).

• Keep your battery away from direct

sunlight and other sources of heat. Temperatures over 50 degrees Celsius can permanently reduce the capacity and life span of any lithium-ion battery.

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When your phone is on, press Power to

display a list of options from which you can quickly turn off the phone (see Turning your phone off), silence the ringer (see Selecting a sound profile), and more.

SETTING UP

MAKING YOUR FIRST CALL

CHAPTER

• Charge your battery at a comfortable

room temperature. Charging your battery in cold temperatures results in lower usable charge capacity.

Making your first call

1 Press Home to display your Home

screen.

2 Using the numbered keys (and the +, *,

and # keys, if necessary) on the keyboard, enter a phone number.

3 Press Phone/Send to dial.

4 When your call is complete, press

End to end the call.

Adjusting call volume

While a call is in progress, press the Vol ume button on the side of your smartphone to adjust the call volume.

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You can also press End to display your

Home screen, unless you are on a call. If you are on a call, pressing End hangs up the call.

Volu me

SETTING UP

SETTING UP SYNCHRONISATION

CHAPTER

What’s my number?

BEFORE YOU BEGIN Make sure your

phone is on (see Turning your phone on

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select Phone, and then select Call

Options.

4 Press Done (left softkey).

Setting up synchronisation

After you’ve finished setting up your smartphone, we recommend that you set up a synchronisation method to get the most out of your smartphone. Synchronising means that information that has been entered or updated in one place—your smartphone, your computer, or your corporate server—is automatically updated in the other (see Synchronisi

information).

Look here for your phone number

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If your phone number doesn’t appear on the Call Options screen, your network has not yet sent the number to the SIM card (this does not affect SIM card functionality). Turn your phone off, wait a few hours, and then turn on your phone and repeat these steps. If your phone number still does not appear, contact your network operator for assistance.

SETTING UP

SETTING UP SYNCHRONISATION

CHAPTER

Moving around on your Palm

Treo™ 500v smartphone

Have you ever been to a new city and felt a bit lost until you figured out the streets? Learning to move around on your Palm

Tr e o™ 500v smartphone is similar. Most applications that work on your smartphone use the same set of controls. So once you learn how to use these controls, you’ll be driving all over town and you won’t even need a map.

Benefits

• Quickly move around and

complete tasks in applications using one thumb on the 5-way navigator

• Access extra features with menus

• Find and open applications quickly

In this chapter

Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using your Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

MOVING AROUND ON YOUR PALM®TREO™ 500V SMARTPHONE

NAVIGATING AROUND THE SCREEN

CHAPTER

Navigating around the screen

To navigate around the smartphone screen, you use the 5-way navigator. As you become familiar with your smartphone, you’ll find your own favourite way to scroll, highlight, and select items.

Using the 5-way, press Right , Left , Up , or Down to move around the screen. Press Centre to highlight and select items.

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The arrow icons that indicate directions on the 5-way are different from the onscreen arrows that indicate that a list is available (see S

electing options in a list).

Down

Left

Right

Centre

MOVING AROUND ON YOUR PALM®TREO™ 500V SMARTPHONE

NAVIGATING AROUND THE SCREEN

CHAPTER

Scrolling through screens

As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:

• Use the 5-way on the front of your

smartphone. Press Right , Left , Up

, or Down to move to the next

field, button, or action in that direction.

• When inside a text field, press Right

or Left to move to the next character, and press Up or Down to move between lines.

• When inside a list, press and hold

Up or Down to rapidly scroll through the list.

Closing screens

• To accept the information you entered

on a screen and to return to the previous screen—or to return to the previous screen without making any changes—press Back

Highlighting and selecting items

On most screens, one item—an icon, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it.

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If a scroll bar appears on the right side of a screen, this indicates that more options are available than what is shown on the screen. Press Up or Down on the 5-way to display additional options.

Scroll bar

MOVING AROUND ON YOUR PALM®TREO™ 500V SMARTPHONE

NAVIGATING AROUND THE SCREEN

CHAPTER

The highlight can take one of two forms, depending on what is highlighted:

• Border: This rectangular border

highlights items such as a text-entry field, a check box, an option, or a web link.

• Light text on a dark background: This

highlights items such as a phone number, an email address, or an item in a menu or a list.

After highlighting an item with the 5-way, select or activate it by pressing Centre .

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The best way to learn to use the 5-way is to experiment. Press the 5-way buttons, and as you do, follow the movement of the border around the screen. The behaviour of the 5-way varies slightly in each application.

MOVING AROUND ON YOUR PALM®TREO™ 500V SMARTPHONE

NAVIGATING AROUND THE SCREEN

CHAPTER

Using the softkeys

The left and right softkeys give you quick access to tasks that you can do on the current screen, so the softkey items vary from application to application and from screen to screen. Look on the screen directly above the softkey to see the action that it takes in the current context. In some contexts, these keys may do nothing at all. In most cases the right softkey opens the menu, and the left softkey activates a specific command, such as New or Done. Remember that softkey functions vary from screen to screen, so be sure to check the onscreen label before pressing the softkeys.

Selecting menu items

In many applications, a menu provides access to additional features. The menu is hidden until you press Menu (right softkey). To get the most out of your smartphone, it’s a good idea to familiarise yourself with the additional features available through the menu in various applications.

1 Press Menu (right softkey) to

display an application’s menu.

Left softkey

Right softkey

Left softkey activates this command

Right softkey activates this command

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