PackardBell TK11BZ, TK13BZ User Manual
Packard Bell EasyNote TK11BZ/TK13BZ
SERVICEGUIDE
Revision History
WARNING:
!
CAUTION:
!
IMPORTANT:
+
Refer to the following table for the updates made to this Packard Bell EasyNote
TK11BZ/TK13BZ service guide.
Date Chapter Updates
Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw
without notice.
.The information in this guide is subject to change
Copyright
Copyright © 2010 by Packard Bell Incorporated. All righ ts rese rved. No p art of this publication
may be reproduced, transmitted, tran sc rib ed , sto red in a retr ieva l syst em , or tran sla te d int o
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of
Packard Bell Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their pur ch as e, th e bu ye r (n ot the ma n uf ac tur e r,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.
Conventions
The following conventions are used in this manual:
Indicates a potential for personal injury.
Indicates a potential loss of data or damage to equipment.
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
ii
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names are shown in
italics.
Example:
the DRS5 User's Guide
/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen, such as
menus, prompts, responses to input, and error messages) are shown in constant width.
Example:
[01] The server has been stopped
User input (text that represents information entered by a computer user, such as command
names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run <file name> -m
Keyboard keys are shown in bold italics.
Example:
After you enter the data, press Enter.
General information 0
This service guide provides all technical information relating to the basic configuration for
Packard Bell’s global product offering. To better fit local market requirements and enhance
product competitiveness, your regional office may have decided to extend th e functionality of
a machine (such as add-on cards, modems, or extra memory capabilities). These localized
features are not covered in this generic service guide. In such cases, contact your regional
offices or the responsible personnel/channel to provide further technical details.
When ordering FRU parts:
Check the most up-to-date information available on your regional Web or channel. If, for
whatever reason, a part number change is made, it may not be noted in this printed service
guide.
Acer-authorized Service Providers:
Y our Acer office may have a dif ferent par t number code than those g iven in the FRU list in this
service guide. You must use the list provided by your regional Acer office to order FRU parts
for repair and service of customer machines.
iii
iv
CHAPTER 1
Hardware Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Top View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
System Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
CPU Fan True Value Table (TJ100-CPU/UMA). . . . . . . . . . . . . . . . . . . . . . 1-25
CPU Fan True Value Table (TJ100-CPU/SG) . . . . . . . . . . . . . . . . . . . . . . . 1-25
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Video Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
v
Hard Disk Drive (AVL components). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Hard Disk Drive (AVL components) (Continued) . . . . . . . . . . . . . . . . . . . . . 1-30
Super-Multi Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
LED 15.6”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
LCD Inverter (not available with this model) . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Display Supported Resolution (LCD Supported Resolution) . . . . . . . . . . . . 1-33
Display Supported Resolution (GPU Supported Resolution). . . . . . . . . . . . 1-33
Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
3G Card (not available in this model). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
VRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
System DMA Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
CHAPTER 2
System Utilities
BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
DOS Flash Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Remove HDD/BIOS Password Utilities. . . . . . . . . . . . . . . . . . . . . 2-18
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Using Boot Sequence Selector. . . . . . . . . . . . . . . . . . . . . . . . .2-23
Using DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24
Using the LAN MAC EEPROM Utility. . . . . . . . . . . . . . . . . . . .2-25
Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
vi
CHAPTER 3
Machine Maintenance Procedures
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Dummy Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
ODD (Optical Disk Drive) Module Removal . . . . . . . . . . . . . . 3-12
ODD Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Base Door Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Base Door Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
DIMM (Dual In-line Memory Module) Module Removal . . . . 3-15
DIMM Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
WLAN (Wireless Local Area Network) Board Removal . . . . .3-17
WLAN Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
HDD (Hard Disk Drive) Module Removal . . . . . . . . . . . . . . . . 3-19
HDD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Upper Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21
Upper Cover Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Speaker Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Speaker Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Power Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Power Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Touchpad Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-27
Touchpad Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-27
USB Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28
USB Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
ODD Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30
ODD Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30
Bluetooth Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Bluetooth Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
Fan Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
vii
Fan Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
Heatsink Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
Heatsink Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . .3-39
LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
DC-IN Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
DC Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-42
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45
Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Camera Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-49
LCD Bracket Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
LCD Bracket Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-50
LVDS Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-51
LVDS Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-52
Microphone Set Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-53
Microphone Set Installation . . . . . . . . . . . . . . . . . . . . . . . . . .3-53
WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
WLAN Antenna Installation. . . . . . . . . . . . . . . . . . . . . . . . . . .3-54
CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Wireless Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Bluetooth Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
Thermal Module Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Cosmetic Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
viii
CHAPTER 5
Jumper and Connector Locations
Mainboard Jumper and Connector Locations . . . . . . . . . . . . . . 5-3
USB Board Jumper and Connector Locations. . . . . . . . . . . . . . . 5-5
Power Board Jumper and Connector Locations. . . . . . . . . . . . . 5-6
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . 5-7
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
CHAPTER 6
FRU (Field Replaceable Unit) List
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
FRU List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
CHAPTER 7
Model Definition and Configuration
Packard Bell EasyNote TK11BZ/TK13BZ . . . . . . . . . . . . . . . . . . . 7-3
CHAPTER 8
Test Compatible Components
Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . 8-4
CHAPTER 9
Online Support Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
ix
x
CHAPTER 1
Hardware Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Top View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
System Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
CPU Fan True Value Table (TJ100-CPU/UMA). . . . . . . . . . . . . . . . . . . . . . 1-25
CPU Fan True Value Table (TJ100-CPU/SG) . . . . . . . . . . . . . . . . . . . . . . . 1-25
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Video Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Hard Disk Drive (AVL components). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Hard Disk Drive (AVL components) (Continued) . . . . . . . . . . . . . . . . . . . . . 1-30
Super-Multi Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
LED 15.6”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
1-2
LCD Inverter (not available with this model) . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Display Supported Resolution (LCD Supported Resolution) . . . . . . . . . . . . 1-33
Display Supported Resolution (GPU Supported Resolution). . . . . . . . . . . . 1-33
Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
3G Card (not available in this model). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
VRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
System DMA Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
1-3
1-4
Hardware Specifications and Configurations
Features 0
The following is a summary of the computer’s many features:
Operating System 0
Genuine Windows® 7 Home Premium 64-bit
Genuine Windows® 7 Home Basic 64-bit
Genuine Windows® 7 Starter
Platform 0
AMD E-Series processor E-350 (512 KB / 1 MB L2 cache, 1.60 GHz, DDR3 1066 MHz,
18 W)
AMD A50M Fusion™ Controller Hub
System Memory 0
Dual-channel DDR3 SDRAM support:
Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM
modules (for 64-bit OS)
Up to 2 GB of DDR3 system memory (for Windows® 7 Starter only)
Display 0
15.6" HD 1366 x 768 resolution, high-brightness (200-nit) Diamond View Technology
LED-backlit TFT LCD
Mercury-free, environment-friendly
16:9 aspect ratio
Audio Subsystem 0
High-definition audio support
Built-in mono speaker
MS-Sound compatible
Built-in microphone
Hardware Specifications and Configurations 1-5
Graphics 0
ATI Radeon™ HD 6310 Graphics with 256 MB of dedicated system memory,
supporting Unified Video Decoder 3 (UVD3), OpenCL® 1.1, Open GL 3.1, OpenEXR
High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11
Dual independent display support
16.7 million colors
External resolution / refresh rates:
VGA port up to 2560 x 1600: 60 Hz
HDMI® port up to 1920 x 1080: 60 Hz
MPEG-2/DVD decoding
VC-1 and H.264 (AVC) decoding
MPEG-4 Part 2 DivX® and Xvid decoding
HDMI® (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital
Content Protection) support
Storage Subsystem 0
Hard disk drive:
250/320/500/640/750 GB or larger
2-in-1 card reader, supporting:
Secure Digital™ (SD) Card, MultiMediaCard™ (MMC)
Privacy Control 0
BIOS user, supervisor, HDD passwords
Kensington lock slot
Optical Media Drive 0
8X DVD-Super Multi double-layer drive:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R,
6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X
DVD-RAM
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL,
6X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Communication 0
Video conferencing solution, featuring:
Webcam with 1280 x 1024 resolution
Microphone
WLAN:
802.11b/g/n Wi-Fi CERTIFIED™
802.11b/g Wi-Fi CERTIFIED™
1-6 Hardware Specifications and Configurations
WPAN:
Bluetooth® 3.0+HS
LAN:
Gigabit Ethernet, Wake-on-LAN ready
Dimension and Weight 0
381 (W) x 253 (D) x 31/34.14 (H) mm (15 x 9.96 x 1.22/1.34 inches)
2.6 kg (5.72 lbs.) with 6-cell battery pack
Power Adapter and Battery 0
ACPI 3.0 CPU power management standard: supports Standby and Hibernation
power-saving modes
Power adapter
3-pin 65 W AC adapter:
95 (W) x 50 (D) x 25.4 (H) mm (3.74 x 1.96 x 1 inches)
216 g (0.47 lbs.) with 180 cm DC cable
Battery
48 Wh 4400 mAh 6-cell Li-ion standard battery pack
Battery life: 4.5 hours
ENERGY STAR®
Special Keys and Controls 0
Keyboard
103-/104-/107-key Packard Bell FineTip keyboard with independent standard numeric
keypad, international language support
Touchpad
Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
Media keys
Media control keys (pr inted on keyboa rd): play/p ause , stop , pre vious, next, volum e up,
volume down
I/O Ports 0
2-in-1 card reader
Three USB 2.0 ports
HDMI™ port with HDCP support
External display (VGA) port
Headphone/speaker/line-out jack
Microphone-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter
Hardware Specifications and Configurations 1-7
Optional Items 0
1/2/4 GB DDR3 1066 MHz soDIMM module
4400 mAh 6-cell Li-ion battery pack
3-pin 65 W AC adapter
Warranty 0
One-year International Travelers Warranty (ITW)
Software 0
Productivity
Packard Bell MyBackup Solution
Packard Bell Power Management
Packard Bell Recovery Management
Packard Bell Social Networks
Adobe® Flash® Player 10.1
Adobe® Reader® 9.1
Bing Bar™
Microsoft® Office 2010 preloaded (purchase a product key to activate)
Microsoft® Office Starter 2010
Security
Norton Internet Security™ 2010
Multimedia
Adobe® Photoshop® Elements 8
Cyberlink® PowerDVD™
Nero® 9 Essentials
Gaming
WildTangent® Packard Bell Edition (except China, Japan, Hong Kong, Korea)
Communication and ISP
Microsoft® Silverlight™
Skype™
Windows Live™ Essentials
Web links and utilities
Packard Bell Accessory Store (Canada, France, Germany, Italy, M e xico, Spain, UK, US only)
Packard Bell Identity Card
Packard Bell InfoCenter
Packard Bell Registration
Packard Bell Updater
eBay® shortcut 2009 (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden,
UK only)
1-8 Hardware Specifications and Configurations
Environment 0
Temperature:
Operating: 5°C to 35°C
Non-operating: -20°C to 65°C
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%
Hardware Specifications and Configurations 1-9
Notebook Tour 0
Top View 0
1
2
3
4
5
11
6
7
8
910
Figure 1-1. Top View
Table 1-1. Top View
# Icon Item Description
1 Webcam Web camera for video communication
(for selected models).
2 Microphone Internal microphone for recording
sound.
1-10 Hardware Specifications and Configurations
Table 1-1. Top View (Continued)
# Icon Item Description
3 Display screen Also called Liquid-Crystal Display
(LCD), displays computer output.
4 HDD Indicates when the hard disk drive is
active.
Communication
indicator
Indicates the computer’s wireless
connectivity device status.
5 Power button Turns the computer on and off.
6 Keyboard For entering data into your computer.
7 Palmrest Comfortable support area for your
hands when you use the computer.
8 Power Indicates the computer’s power status.
Battery Indicates the computer’s battery status.
1. Charging: The light shows amber
when the battery is charging.
2. Fully charged: The light shows blue
when in AC mode.
9 Click buttons
(left and right)
The left and right buttons function like
the left and right mouse buttons.
10 TouchPad Touch-sensitive pointing device which
functions like a computer mouse.
11 Speakers Left and right speakers deliver stereo
audio output.
Hardware Specifications and Configurations 1-11
Closed Front View 0
1
Figure 1-2. Closed Front View
Table 1-2. Closed Front View
# Icon Item Description
1 2-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard
(MMC).
Note: Push to remove/install the card. Only
one card can operate at any given time.
1-12 Hardware Specifications and Configurations
Rear View 0
1
Figure 1-3. Rear View
Table 1-3. Rear View
# Icon Item Description
1
\
Battery bay Houses the computer’s battery pack.
Hardware Specifications and Configurations 1-13
Left View 0
123456
Figure 1-4. Left View
Table 1-4. Left View
# Icon Item Description
1 DC-in jack Connects to an AC adapter
2 External display
(VGA) port
3 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based
4 HDMI Connect to HDMI devices
5 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse,
6 Microphone-in jack Accepts input from external microphones.
Headphones/speaker
/line-out jack
Connects to a display device
(e.g. external monitor, LCD projector).
network.
USB camera).
Connects to audio line-out devices
(e.g. speakers, headphones).
1-14 Hardware Specifications and Configurations
Right View 0
123456
Figure 1-5. Right View
Table 1-5. Right View
# Icon Item Description
1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse,
USB camera).
2 Optical drive Internal optical drive; accepts CDs or DVDs.
3 Optical disk access
indicator
4 Optical drive eject
button
5 Emergency eject hole Ejects the optical drive tray when the computer is
6 Kensington lock slot Connects to a Kensington compatible computer
Lights up when the optical drive is active.
Ejects the optical disk from the drive.
turned off.
Note: Insert a paper clip into the emergency eject
hole to eject the optical drive tray when the
computer is off.
security lock.
Note: Wrap the computer security lock cable
around an immovable object such as a table or
handle of a locked drawer. Insert the lock into the
notch and turn the key to secure the lock. Some
keyless models are also available.
Hardware Specifications and Configurations 1-15
Base View 0
1
2
4
3
Figure 1-6. Base View
Table 1-6. Base View
# Icon Item Description
1 Battery bay Houses the computer's battery pack.
2 Battery release latch Releases the battery for removal.
3 Hard disk bay Houses the computer's hard disk (secured
with screws).
Memory compartment Houses the computer's main memory.
4 Battery lock Locks the battery in position.
1-16 Hardware Specifications and Configurations
Touchpad Basics 0
NOTE
1
2
3
Figure 1-7. Touchpad
Move your finger across the Touchpad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the Touchpad to perform
selection and execution functions. These two buttons are the equivalent of the left and
right buttons on a mouse. Tapping on the Touchpad is the same as clicking the left
button.
Table 1-7. Touchpad
Function Main TouchPad (1) Left Button (2) Right Button
Execute Tap twice (at the same speed as
Quickly click twice.
double-clicking a mouse button).
Select Tap once. Click once.
Drag Tap twice (at the same speed as
double-clicking a mouse button);
rest your finger on the TouchPad
Click and hold, then use
finger on the Touchpad
to drag the cursor.
on the second tap and drag the
cursor.
(3)
Access context
Click once.
menu
:
When using the Touchpad, keep it - and fingers - dry and clean. The Touchpad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will
not increase the Touchpad’s responsiveness.
Hardware Specifications and Configurations 1-17
Using the Keyboard 0
The computer has a close-to-full-sized keyboard and an embedded nu meric keypad, separate
cursor, lock, function and special keys.
Figure 1-8. Keyboard Lock Keys
Lock Keys 0
The keyboard has three lock keys which can be toggled on and off.
Table 1-8. Keyboard Lock Keys
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /).
Use this mode when doing a lot of numeric data entry. A better solution would
be to connect an external keypad.
Scroll Lock
<Fn> + <F12>
When Scroll Lock is on, the screen moves one line up or down when the up o r
down arrow keys are pressed respectively. Scroll Lock does not work with
some applications.
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by
small characters located on the upper right corner of the key caps. To simplify the keyboard
legend, cursor-control key symbols are not printed on the keys.
Table 1-9. Embedded Numeric Keypad
Desired access Num Lock on Num Lock off
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Type numbers in a normal
manner.
Hold <Shift> while using
cursor-control keys.
Hold <Fn> while using
cursor-control keys.
Main keyboard keys Hold <Fn> while typing letters
on embedded keypad.
1-18 Hardware Specifications and Configurations
Type the letters in a normal
manner.
Windows Keys 0
The keyboard has two keys that perform Windows-specific functions.
Windows Logo key
Application key
Table 1-10. Windows Keys
Key Description
Windows Logo
key
Pressed alone, this key has the same ef fect as clicking on the Windows Start
button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and Windows 7:
< >: Open or close the Start menu
< > + <R>: Open the Run dialog box
< > + <M>: Minimizes all windows
<SHIFT> + < > + M: Undo minimize all windows
< > + <F1>: Show the help window
< > + <E>: Open Windows Explorer
< > + <F>: Search for a file or folder
< > + <D>: Show the desktop
<CTRL> + < > + <F>: Search for computers (if you are on a network)
< > + <L>: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a network domain)
<CTRL> + < > + <TAB>: Moves focus from Start menu, to the Quick
Launch toolbar , to the system tray (use RIGHT ARROW or LEFT ARROW to
move focus to items on the Quick Launch toolbar and the system tray)
< > + <TAB>: Cycle through programs on the taskbar
< > + <BREAK>: Display the System Properties dialog box
Functions supported by Windows XP:
< > + <BREAK>: Show the System Properties dialog box
< > + <U>: Open Ease of Access Center
Application key This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
Hardware Specifications and Configurations 1-19
Hotkeys 0
The computer employs hotkeys or key combinations to access most of the computer's
controls like screen brightness and volume output.
Figure 1-9. Keyboard Hotkeys
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hockey
combination.
Table 1-11. Keyboard Hotkeys
Hot key Icon Function Description
<Fn> + <F1> Backup Management Launches the backup application.
<Fn> + <F2> Communication Device
On/Off
<Fn> + <F3> Sleep Puts the computer in Sleep
<Fn> + <F4> Display toggle Switches display output between
<Fn> + <F5> Display off Turns off the LCD back light.
<Fn> + <F6> Touchpad toggle Turns the touchpad on and off.
<Fn> + <F7> Play/Pause Toggles Play and Pause in
<Fn> + <F8> Stop Stops media in multimedia
Toggles WiFi, 3G and Bluetooth
on and off using a pop-up
window.
mode.
the display screen, external
monitor (if connected) and both.
multimedia applications.
applications.
<Fn> + <F9> Reverse Performs a reverse scan in
multimedia applications.
1-20 Hardware Specifications and Configurations
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