PackardBell lt21, dot s Service Manual

Packard Bell dot s Series

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made to this service guide.

Date Chapter Updates

II

Copyright

Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current
topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific
actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software
problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of
procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

V

VI

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Bottom and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Keyboard Area and LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Lock Keys and Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

System Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

System Utilities 19

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Machine Disassembly and Replacement 37

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Removing the Bridge Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

VII

Table of Contents

Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Removing the LCD Brackets and Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Removing the 3G Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Replacing the 3G Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Replacing the LCD Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the Bridge Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Replacing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Replacing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Troubleshooting 129

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

VIII

Table of Contents

USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Jumper and Connector Locations 149

Mainboard Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

FRU (Field Replaceable Unit) List 153

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Model Definition and Configuration 162
Test Compatible Components 163
Online Support Information 167
Index 169

IX

Table of Contents

X

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating System

Chapter 1

• Genuine Windows

• Genuine Windows

Platform

• Intel

• Mobile Intel

®

Atom™ processor N450 (512 KB L2 cache, 1.66 GHz, DDR2 667 MHz)

System Memory

• Single channel with one soDIMM slot

• DDR2 667 MHz SDRAM memory interface design

• soDIMM slot: Supports 1 GB soDIMMs for total system memory of up to 1 GB

Display

• 10.1" SD 1024 x 600 (WSVGA) pixel resolution, high-brightness (200-nit) LED-backlit TFT

LCD

graphics

Storage subsystem

• 2.5" (9.5 mm) 160/250 GB hard disk drive

• Multi-in-1 card reader:

• Supporting Secure Digital

Card (RS-MMC), Memory Stick
(xD)

• Supporting storage cards with adapter: miniSD

Stick PRO Duo

®

7 Starter for Small Notebook PCs

®

7 Home Basic (China only)

®

NM10 Express Chipset

™

™

(SD) Card, MultiMediaCard (MMC), Reduced-Size Multimedia

™

(MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™

™

, microSD™, Memory Stick Duo™, Memory

Audio

• High-definition audio support

• Two built-in stereo speakers

• MS-Sound compatible

• Built-in digital microphone

Chapter 1 1

I/O Interface

• Multi-in-1 card reader

• Three USB 2.0 ports

• External display (VGA) port

• Headphone/speaker/line-out jack

• Microphone-in jack

• Ethernet (RJ-45) port

• DC-in jack for AC adapter

Dimensions and Weight

• 258.5 (W) x 185 (D) x 25.2 (H) mm (10.17 x 7.28 x 0.99 inches)

• 1.1 kg (2.43 lbs.) for models with 3-cell battery pack

• 1.25 kg (2.76 lbs.) for models with 6-cell battery pack

Communication

• Video conferencing solution, featuring:

• Webcam with 640 x 480 resolution

• WLAN:

• 802.11b/g/n Wi-Fi CERTIFIED

• 802.11b/g Wi-Fi CERTIFIED

• WPAN: Bluetooth

• WWAN: UMTS/HSPA at 850/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/1800/

1900 MHz), upgradeable to 7.2 Mb/s HSDPA and 2 Mb/s HSUPA, supporting receiver diversity
and equalizing at 2100 MHz (for 3G model)

• LAN: 10/100 Mbps Fast Ethernet

®

2.1+EDR

™

™

Privacy Control

• BIOS user, supervisor, HDD passwords

• Kensington lock slot

Power subsystem

• Product Safety Electric Appliance and Materials (PSE) certified for battery pack

• 63 W 5600 mAh 6-cell Li-ion battery pack

• 10-hour battery life

• 48 W 4400 mAh 6-cell Li-ion battery pack

• 8-hour battery life

• 24 W 2200 mAh 3-cell Li-ion battery pack

• 4-hour battery life

• 40 W AC adapter with power plug

2 Chapter 1

8

8

8

Special keys and controls

• 84-key keyboard, 93% of standard-size keyboard

• Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

• 12 function keys, four cursor keys, one Windows

keypad, international language support

• Power button with LED

Environment

• Temperature:

• Operating: TBD

• Non-operating: TBD

• Humidity (non-condensing):

• Operating: TBD

• Non-operating: TBD

®

key, hotkey controls, embedded numeric

Chapter 1 3

System Block Diagram

4 Chapter 1

Front View

# Component Icon Description

1 Status Indicators Light-Emitting Diodes (LED) that light up to show the status of

the computer's functions and components.

Left View

# Component Icon Description

1 DC-in jack Connects to an AC adapter.

2 External display

(VGA) port

3 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse).

Connects to a display device (e.g., external monitor, LCD
projector).

Right View

# Component Icon Description

1 Multi-in-1 card

reader

2 Headphone/

speaker/line-out
jack

3 Microphone-in

jack

Accepts Secure Digital (SD), MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick PRO (MS PRO), xD­Picture Card (xD).

Note: Push to remove/install the card. Only one card can
operate at any given time.

Connects to line-out audio devices (e.g., speakers,
headphones).

Accepts input from external microphones.

4 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse).

Chapter 1 5

# Component Icon Description

5 Kensington lock

slot

Connects to a Kensington-compatible computer security lock.

6 Ethernet (RJ-45)

port

Bottom and Rear View

Connects to an Ethernet 10/100-based network.

# Component Icon Description

1 Battery bay Houses the computer's battery pack.

Note: The battery shown is for reference only. Your PC may
have a different battery, depending on the model purchased.

2 Battery release

latch

3 Hard disk/3G/

Wireless LAN
communication
bay

4 Ventilation slots

and/or cooling fan

5 3G SIM card slot Accepts a 3G SIM card for 3G connectivity. (only for certain

6 Battery lock Locks the battery in position.

7 Memory

compartment

Releases the battery for removal.

Houses the computer's hard disk/3G/Wireless LAN
communication (secured with screws).

Enables the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening of the fan.

models)

Houses the computer's main memory

6 Chapter 1

Keyboard Area and LCD Panel

No. Component Icon Description

1 Webcam Web camera for video communication
2 Microphone Internal microphone for sound recording.
3 Display screen Also called Liquid-Crystal Display (LCD), displays computer

output.

4 Power button/

indicator
5 Keyboard Provides all the features of a full-sized, computer keyboard.
6 Power indicator Indicates the computer's power status.

Battery indicator Indicates the computer's battery status.

HDD indicator Indicates when the hard disk drive is active.

Num Lock

indicator

Caps Lock

indicator
7 Click buttons (left,

and right)
8 Touchpad Touch-sensitive pointing device which functions like a

Indicates when the computer is turned on.

Lights up when Num Lock is activate d.

Lights up when Caps Lock is activated.

The left and right buttons function like the left and right mouse
buttons.

computer mouse.

Chapter 1 7

No. Component Icon Description

9 Bluetooth

communication

indicator 3G/

Wireless LAN

communication

indicator

Indicates the status of the Bluetooth communication.
(only for certain models)
Indicates the status of 3G/Wireless LAN communication:

• Blue light on — 3G on / WiFi on or off

• Orange light on — 3G off / WiFi on

• Not lit — 3G off / WiFi off

8 Chapter 1

Touchpad Basics

The following items show you how to use the TouchPad:

1

2

• Move your finger across the TouchPad (1) to move the cursor.

• Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the sa me as cli cking the left button.

Function Left Button (2) Right Button (3) Main TouchPad (1)

Execute Quickly click twice. Tap twice (at the same speed

Select Click once. Tap once.
Drag Click and hold, then use

finger on the TouchPad to
drag the cursor.

Access
context menu

NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to

finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.

Click once.

3

as double-clicking a mouse
button).

Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.

Chapter 1 9

Using the Keyboard

Your Packard Bell Dot S has a close-to-full-sized keyboard and an embedded numeric keypad, separate
cursor, lock, function and special keys.

Lock Keys and Embedded Numeric Keypad

The keyboard has three lock keys which you can toggle on and off.

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock

<Fn> + <F11>

Scroll Lock <Fn> +
<F12>

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.

Desired access Num Lock on Num Lock off

Number keys on
embedded keypad

Main keyboard keys Hold <Fn> while typing letters on

When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.

Type numbers in a normal manner.

Type the letters in a normal

embedded keypad.

manner.

10 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;

it launches the Start menu. It can also be used with other keys to provide a variety of
functions:

<>: Open or close the S tart menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or

switch users (if you're not connected to a network domain)

<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar

Application
key

<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the

Note: Depending on your edition of Windows 7, some shortcuts may not function as

This key has the same effect as clicking the right mouse button; it opens the
application's context menu.

<> + <F>: Search for computers (if you are on a network)

taskbar by using Windows Flip 3-D

described.

Chapter 1 11

System Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, Bluetooth and WiFi.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Function Key Description

<Fn> + <F2> Turn the wireless radio on or off.
<Fn> + <F3> Turn the Bluetooth radio on or off.

<Fn> + <F4> Sleep

<Fn> + <F5> Display toggle
<Fn> + <F6> Screen blank (backlight off)

<Fn> + <F7> TouchPad toggle

<Fn> + <F8> Speaker toggle

<Fn> + < > Brightness up

<Fn> + < > Brightness down

<Fn> + < >

<Fn> + < >

Volume up

Volume down

12 Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness and volume output.

To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

<Fn> + <F1> Hot key help Displays the hot key menu description
<Fn> + <F2> Wireless toggle Turn the wireless radio on or off.

<Fn> + <F3> Bluetooth toggle Turn the Bluetooth radio on or off.

<Fn> + <F4> Sleep Puts the computer in Sleep mode.

<Fn> + <F5> Display toggle S witches display output between the display

screen, external monitor (if connected) and
both.

<Fn> + <F6> Screen blank Turns the display screen backlight off to save

power. Press any key to return.

<Fn> + <F7> TouchPad toggle Turns the internal TouchP ad on and off.

<Fn> + <F8> Speaker toggle Turns the speakers on and off.

<Fn> + < > Brightness up Increases the screen brightness.

<Fn> + < > Brightness down Decreases the screen brightness.

<Fn> + < >

<Fn> + < >

Volume up Increases the sound volume.

Volume down Decreases the sound volume.

Chapter 1 13

Special Key

You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your
keyboard.

The Euro symbol

1. Open a text editor or word processor.

2. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol.

The US dollar sign

1. Open a text editor or word processor.

2. Hold <Shift> and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies according to the language settings.

14 Chapter 1

Hardware Specifications and Configurations

Processor

Item Specification

CPU

Core Logic

Processor Specifications

Item

Atom N450B 1.667 1 512

Atom 470B 1.833 1 512

CPU Fan True Value Table

Fan On Temp (°C) Fan Speed (rpm) SPL Spec (dBA)

43 5200 26
50 5700 29
55 6000 31

• Intel® Pineview-M (N450, N470) Processor

• Micro-FCBGA8 packaging technologies

• On die 512-kB, 8-way L2 cache

• AMD M880G Chipset

CPU

Speed

Cores

Mfg.

Tech

cache

Size

Package Power Acer P/N

TBD TBD KC.ANB01.45

K

TBD TBD KC.ANB01.47

K

0

0

• Throttling 50%: On=100°C, Off=80°C

• OS Shutdown: 100°C

• H/W Shutdown: 90°C

BIOS

Item Specification

BIOS vendor InsydeH20
BIOS Version 3.5

System Memory

Item Specification

Memory controller AMD M880G Chipset
Memory size 0MB (onboard)
DIMM socket number 2
Supports memory size per socket 2048MB
Supports maximum memory size 2048MB
Supports DIMM type 200-pin DDRII SO-DIMM
Supports DIMM Speed 533/667 mHz
Supports DIMM voltage TBD

Graphics Controller

Item Specification

VGA Chip

®

Atom™ processor with Intel® Graphics Media Accelerator 3150

Intel

®

(Intel

GMA 3150), 64 MB of dedicated video memory, supporting

®

Microsoft

DirectX® 9

Chapter 1 15

Item Specification

Supports

• External resolution - VGA port up to 1600 x 900: 60 Hz16.7

million colors

Resolution • TBD

LAN Interface

Item Specification

LAN Chipset

Atheros AR8132L for 10/100LAN

LAN connector type RJ-45
LAN connector location Right side
Features Support for 10/100

Hard Disk Drive Interface

Item Specification

Vendor Seagate
Model Name ST9160310 AS ST9320320AS
Capacity (MB) 160 250
Bytes per sector 512
Data heads 2 4
Drive Format
Disks 1 2
Spindle speed (RPM) 5,400
Performance Specifications
Buffer size 8 MB
Interface SATA
Internal transfer rate (Mbits/

sec max)
I/O data transfer rate

(Mbytes/sec max)
DC Power Requirements
Voltage tolerance 5V(DC) +/- 5%

830

300

Audio Interface

Item Specification

Audio

TBD

Controller

•Features •

Power and Keyboard Controller

Item Specification

Controller TBD
Total number of keypads
Windows logo key Yes
Internal & external keyboard

Yes

work simultaneously
Features • Support Application keys for Windows 7

16 Chapter 1

Battery

Item

3 Cell 6 Cell 2.2 6 Cell 2.8

Specification

Vendor & model name SIMPLO UM09G75 SIMPLO UM09H75 SIMPLO UM09H70
Battery Type Li-ion Li-ion Li-ion
Pack capacity 2200 mAh 4400 mAh 5600 mAh
Normal Voltage 11.1V 11.1V 11.1
Charge Voltage 12.6V 12.6V 12.6
Fast Charge Current 2.94~3.5A 2.94~3.5A 2.94~3.5A
Package configuration 3S2P 3S2P 3S2P

LCD

Item Specification

Vendor/model name AUO B101AW03

CMO N101L6-L02
Innolux BT101IW01
LPL LP101WSA-TLA1

Samsung LP101WSA-TLA1
Screen Diagonal (mm) 256.54
Display Area (mm) 222 x 124.97
Display resolution (pixels) 1024x600/1280x720
Pixel Pitch 0.218 x 0.209
Display Mode TBD

Typical White Luminance (cd/m

2

)

200
(also called Brightness)

Contrast Ratio 400:1
Response Time (Optical Rise Time/

16
Fall Time) msec

Typical Power Consumption (watt) 2.8
Weight (g) 190 Max.
Physical Size (mm) 235 x 143 x 5.2
Electrical Interface TBD
Support Color 262K
Viewing Angle (H/D) 90 / 50

Chapter 1 17

18 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).

Y our computer is already properly configured and optimized, and you do not need to run this utility . However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.

To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted
on the bottom of screen).

Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are six menu options: Information, Main, Advanced, Security, Power, Boot, and Exit.
Follow these instructions:

• To choose a menu, use the left and right arrow keys.

• To choose an item, use the up and down arrow keys.

• To change the value of a parameter, press F5 or F6.

• A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.

• Press Esc while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.

Chapter 2 19

Information

The Information screen displays a summary of your computer hardware information.

InsydeH20 Setup Utility Rev. 3.5

Main Boot

SecurityInformation

Exit

CPU Type

CPU Type

CPU Speed

CPU Speed

HDD Model Name:

HDD Model Name:

HDD Serial Number:

HDD Serial Number:

ATAPI Model Name:

ATAPI Model Name:

System BIOS Version:

System BIOS Version:

VGA BIOS Version:

VGA BIOS Version:

Serial Number:

Serial Number:

Asset Tag Number:

Asset Tag Number:

Product Name:

Product Name:

Manufacturer Name:

Manufacturer Name:

UUID:

UUID:

Help

F1

Exit

ESC

NOTE: The system information is subject to different models.

Select Item
Select Menu

Intel(R) Atom(TM) CPU N450

Intel(R) Atom(TM) CPU N450

1.66GHz

1.66GHz

ST9250315AS
5VC

5VC8K25L

None

None

V0.1

V0.13

Intel V1818

Intel V1818

DOTS2
Packard Bell
214BB15DCE9611DDA5BC00262273B259

F5/F6
Enter

Change Values
Select SubMenu

Setup Default

F9

Save and Exit

F10

Parameter Description

CPU Type This field shows the CPU type and speed of the system.
CPU Speed This field shows the speed of the CPU.
HDD Model Name This field shows the model name of HDD installed on primary IDE master.
HDD Serial Number This field displays the serial number of HDD installed on primary IDE master.
ATAPI Model Name This field displays the ATAPI Model Name.
System BIOS Version This field displays the system BIOS version.
VGA BIOS Version This field displays the VGA firmware version of the system.
Serial Number This field displays the serial number of this unit.
Asset Tag Number This field displays the asset tag number of the system.
Product Name This field shows product name of the system.
Manufacturer Name This field displays the manufacturer of this system.
UUID Universally Unique Identifier (UUID) is an identifier standard used in software

construction, standardized by the Open Software Foundation (OSF) as part of
the Distributed Computing Environment (DCE).

20 Chapter 2

Main

The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.

InsydeH20 Setup Utility Rev. 3.5

Main

System Time:

System Time:

System Date:

System Date:

Total Memory:

Total Memory:

Video Memory:

Video Memory:

Quick Boot

Quick Boot

Network Boot

Network Boot

F12 Boot Menu

F12 Boot Menu

D2D Recovery

D2D Recovery

SATA Mode

SATA Mode

SecurityInformation

Boot

Exit

[13:55:59]

[13:55:59]

[04/09/2009]

[04/09/2009]

1024 MB

1024 MB

[8MB]

[8MB]

[Enabled]

[Enabled]

[Enabled]

[Enabled]

[Enabled]

[Enabled]

[Enabled]

[Enabled]

[AHCI Mode]

[AHCI Mode]

Item Specific Help

This is the help for the
hour field. Valid range
is from 0 to 23.
/INCREASE

REDUCE

: F5/F6

Help

F1

Exit

ESC

NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested

parameter settings.

Parameter Description Format/Option

System Time Sets the system time. The hours are displayed with 24-

System Date Sets the system date. Format MM/DD/YYYY

Total Memory This field reports the memory size of the system.

Video Memory
Quick Boot Allows startup to skip certain tests while booting,

Network Boot Enables, disables the system boot from LAN (remote

F12 Boot Menu Enables, disables Boot Menu during POST. Option: Enabled or Disabled
D2D Recovery Enables, disables D2D Recovery function. The function

SATA Mode Control the mode in which the SATA controller should

Select Item
Select Menu

hour format.

Memory size is fixed to 3017 MB.
Shows the video memory size. VGA Memory size=32 MB

decreasing the time needed to boot the system.

server).

allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.

operate.

F5/F6
Enter

Change Values
Select SubMenu

Setup Default

F9

Save and Exit

F10

Format: HH:MM:SS
(hour:minute:second)

(month/day/year)
N/A

N/A
Option: Enabled or Disabled

Option: Enabled or Disabled

Option: Enabled or Disabled

Option: AHCI or IDE

Chapter 2 21

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

InsydeH20 Setup Utility Rev. 3.5

Information

Supervisor Password Is:

Supervisor Password Is:

User Password Is:

User Password Is:

Main Boot

IDE0 HDD Password Is: Frozen

Set Supervisor Password

Set Supervisor Password
Set User Password

Set User Password

Set IDE0 Hdd Password

Set IDE0 Hdd Password

Security

Exit

Clear

Clear

Clear

Clear

Item Specific Help

Install or Change the
password and the length
of password must be
greater than one word.

Power on password

Help

F1

Exit

ESC

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Parameter Description Option

Supervisor Password Is Shows the setting of the Supervisor password Clear or Set
User Password Is Shows the setting of the user password. Clear or Set
IDEO HDD Password Is Shows the setting of the HDD password Clear or Set
Set Supervisor Password Press Ente r to set the supervisor password. When

Set User Password P ress Ente r to set the user password. When user

Set IDEO Hdd Password Enter to set the HDD password.
Power on password Defines whether a password is required or not while

Select Item
Select Menu

set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.

password is set, this password protects the BIOS
Setup Utility from unauthorized access. The user can
enter Setup menu only and does not have right to
change the value of parameters.

the events defined in this group happened. The
following sub-options are all requires the Supervisor
password for changes and should be grayed out if the
user password was used to enter set u p.

[Disabled]

F5/F6
Enter

Change Values
Select SubMenu

Setup Default

F9

Save and Exit

F10

Enabled or

Disabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget

your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

22 Chapter 2

Setting a Password

Follow these steps as you set the user or the supervisor password:

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:

Set Supervisor Password

Enter New Password [ ][ ]

Confirm New Password [ ]

2. Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

4. If desired, you can opt to enable the Password on boot parameter.

5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:

Set Supervisor Password

Enter Current Password [ ][ ]

Enter New Password [ ]

Confirm New Password [ ][ ]

2. Type the current password in the Enter Current Passwor d fi el d an d press Enter.

3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Chapter 2 23

Changing a Password

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.

Set Supervisor Password

Enter Current Password [ ][ ]

Enter New Password [ ]

Confirm New Password [ ][ ]

2. Type the current password in the Enter Current Passwor d fi el d an d press Enter.

3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password

field.

4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

5. If desired, you can enable the Password on boot parameter.

6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

Setup Notice

Changes have been saved.

[Continue][Continue]

The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

Setup Warning

Invalid Password.

[Continue][Continue]

If the new password and confirm new password strings do not match, the screen displays the following
message.

Setup Warning

Passwords do not match.

Re-enter password.

[Continue][Continue]

24 Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

InsydeH20 Setup Utility Rev. 3.5

Main Boot

SecurityInformation

Boot priority order:

Boot priority order:

Exit

Item Specific Help

1. IDE0 : ST9

1. IDE0 : ST9250315AS

2. IDE1 :

2. IDE1 :

3. USB FDD :

3. USB FDD :

4. Network Boot : LAN

4. Network Boot : LAN

5. USB HDD :

5. USB HDD :

6. USB CDROM :

6. USB CDROM :

F1
ESC

Help
Exit

Select Item
Select Menu

F5/F6
Enter

Change Values
Select SubMenu

Use < > or < > to select
a device, then press
<F5> to move it down the
list, or <F6> to move
it up the list. Press
<Esc> to escape the menu

Setup Default

F9

Save and Exit

F10

Chapter 2 25

Exit

The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.

InsydeH20 Setup Utility Rev. 3.5

Information

Exit Saving Changes

Exit Saving Changes

Exit Discarding Changes

Exit Discarding Changes

Load Setup Defaults

Load Setup Defaults

Discard Changes

Discard Changes

Save Changes

Save Changes

Main Boot

Security

Exit

Item Specific Help

Exit System Setup and
save your changes to
CMOS.

Help

F1

Exit

ESC

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to CMOS.
Exit Discarding

Changes
Load Setup Default Load default values for all SETUP item.
Discard Changes Load previous values from CMOS for all SETUP items.
Save Changes Save Setup Data to CMOS.

Select Item
Select Menu

Exit utility without saving setup data to CMOS.

F5/F6
Enter

Change Values
Select SubMenu

F9
F10

Setup Default
Save and Exit

26 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

• New versions of system programs

• New features or options

• Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not

contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not

completely loaded.
Fellow the steps below to run the Phlash.

1. Prepare a bootable diskette.

2. Copy the flash utilities to the bootable diskette.

3. Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Chapter 2 27

DOS Flash Utility

Perform the following steps to use the DOS Flash Utility:

1. Press F2 during boot to enter the Setup Menu.

2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move

USB HDD to position 1.

InsydeH20 Setup Utility Rev. 3.5

Main Boot

SecurityInformation

Boot priority order:

Boot priority order:

Exit

Item Specific Help

1. IDE0 : ST9160314AS

1. IDE0 : ST9160314AS

2. IDE1 :

2. IDE1 :

3. USB FDD :

3. USB FDD :

4. Network Boot : LAN

4. Network Boot : LAN

5. USB HDD :

5. USB HDD :

6. USB CDROM :

6. USB CDROM :

Help

F1

Exit

ESC

3. Execute the IFLASH.BAT batch file to update BIOS.
The flash process begins as shown.

Select Item
Select Menu

F5/F6
Enter

Change Values
Select SubMenu

Use < > or < > to select
a device, then press
<F5> to move it down the
list, or <F6> to move
it up the list. Press
<Esc> to escape the menu

Setup Default

F9

Save and Exit

F10

4. In flash BIOS, the message Please do not remove AC Power Source displays.

28 Chapter 2

NOTE: If the AC power is not connected, the following message displays.

Plug in the AC power to continue.

5. Flash is complete when the message Flash programming complete displays.

Chapter 2 29

WinFlash Utility

Perform the following steps to use the WinFlash Utility:

1. Double click the WinFlash executable.

2. Click OK to begin the update. A progress screen displays.

3. When the process is complete, close all programs and applications and reboot the system.

30 Chapter 2

Remove HDD/BIOS Password Utilities

This section provides you with details about removing HDD/BIOS password methods:

Removing HDD Password:

If you key in the wrong HDD password three times, an error is generated.

To reset the HDD password, perform the following steps:

1. After the error is displayed, select the Enter Unlock Password option on th e screen.

2. An Encode key is generated for unlocking utilities. Note down this key.

3. Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD

[Encode key] with the code noted in the previous step, as follows:

UnlockHD 76943488

4. The command generates a password which can be used for unlocking the HDD.

Password : 46548274

5. Key in the password from the previous step to unlock the HDD as shown.

Chapter 2 31

Removing BIOS Passwords:

To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the U72
jumper as shown below.

Cleaning BIOS Passwords

To clean the User or Supervisor passwords, perform the following steps:

1. From a DOS prompt, execute clnpwd.exe

2. Press 1 or 2 to clean the desired password shown on the screen.

The onscreen message determines whether the function is successful or not.

32 Chapter 2

Miscellaneous Utilities

Using Boot Sequence Selector

Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot
Sequence Selector, perform the following steps:

1. Enter into DOS.

2. Execute BS.exe to display the usage screen.

3. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to

change the boot sequence to HDD|CD ROM|LAN|Floppy.

Using DMITools

The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool
for hardware management.

When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before
sending to the operating system (Windows, etc.).

To update the DMI Pool, perform the following steps:

1. Enter into DOS.

2. Execute dmitools.exe. The following messages show dmitools usage:

DMITOOLS [ /R | /WP | /WS | /WU ] [ STRING ]

• dmitools /r ==> Read dmi string from bios

• dmitools /wm xxxx ==> Write manufacturer name to eeprom

• dmitools /wp xxxx ==> Write product name to eeprom

• dmitools /ws xxxx ==> Write serial number to eeprom

• dmitools /wu xxxx ==> Write uuid to eeprom

• dmitools /wa xxxx ==> Write asset tag to eeprom

IMPORTANT:The following write examples (2 to 5) require a system reboot to take effect

Chapter 2 33

Example 1: Read DMI Information from Memory

Input:

dmitools /r

Output:

Manufacturer (Type1, Offset04h): Acer
Product Name (Type1, Offset05h): Aspire one xxxxx
Serial Number (Type1, Offset07h): 01234567890123456789
UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Asset Tag (Type3, Offset04h): Acer Asstag

Example 2: Write Product Name to EEPROM

Input:

dmitools /wp Acer

Example 3: Write Serial Number to EEPROM

Input:

dmitools /ws 01234567890123456789

Example 4: Write UUID to EEPROM (Create UUID from Intel WFM20.pdf)

Input:

dmitools /wu

Example 5: Write Asset Tag to EEPROM

Input:

dmitools /wa Acer Asstag

Using the LAN MAC Utility

Perform the following steps to write MAC information to eeprom:

1. Use a text editor, for example Notepad, to edit the MAC.CFG file as shown:

• WriteData= '001122334455' <------- MAC value

• StartAddr=7A <------- MAC address

• WriteLeng=6 <------- MAC value length

• KeepByte=0 <------- can be any value

2. Boot into DOS.

34 Chapter 2

3. Execute MAC.BAT to write MAC information to eeprom.

Chapter 2 35

36 Chapter 2

Machine Disassembly and Replacement

IMPORTANT:The outside housing and color may vary from the mass produced model.
This chapter contains step-by-step procedures on how to disassemble the notebook computer for

maintenance and troubleshooting.

Disassembly Requirements

To disassemble the computer, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

• Flat screwdriver

• Philips screwdriver

• Plastic flat screwdriver

• Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3

Chapter 3 37

General Information

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface.

4. Remove the battery pack.

Disassembly Process

The disassembly process is divided into the following stages:

• External module disassembly

• Main unit disassembly

• LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.

Main Screw List

Screw Quantity Part Number

M2*4 Ni 2 86.WH202.001
M2*4 7 86.WH202.002
M2*8 11 86.WH202.004
M2*3 26 86.WH202.005
M3*3 Ni 4 86.WH202.006

38 Chapter 3

External Module Disassembly Process

IMPORTANT:The outside housing and color may vary from the mass produced model.

External Modules Disassembly Flowchart

The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you
on the components that need to be removed during servicing. For example, if you want to remove the main
board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Turn off system
and peripherals

power

Disconnect power

and signal cables

from system

Remove

Battery

Remove

Dummy Card

Remove

DIMMs

Remove

WLAN Module

Remove

HDD

Remove

3G Module

Screw List

Step Screw Quantity Part No.

WLAN Module M2*3 1 86.WH202.005
3G Module M2*3 1 86.WH202.005
HDD Carrier M3*3 4 86.WH202.006

Chapter 3 39

Removing the Battery Pack

1. Turn computer over. Slide the battery lock in the direction shown.

2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main

unit (2).

2

1

40 Chapter 3

Removing the SD Dummy Card

1. Push the SD dummy card inwards to eject it.

2. Pull the card out from the slot.

Chapter 3 41

Removing the DIMM Module

1. Remove the one (1) captive screws of the RAM cover.

2. Lift off the RAM cover.

3. Push out the release latches on both sides of the DIMM socket to release the DIMM module.

42 Chapter 3

4. Remove the DIMM module.

Chapter 3 43

Removing the HDD Module

1. See “Removing the Battery Pack” on page 40.

2. Loosen the three (3) captive screws on the HDD cover.

3. Pry up the HDD cover at the location shown and remove.

4. Lift out the pull-tab.

44 Chapter 3

5. Grasp the pull-tab and pull the HDD module out of the bay.

6. Remove the HDD module.

7. Remove the four (4) screws (two each side) securing the hard disk to the carrier.

Step Size Quantity Screw Type

HDD Carrier M3*3 4

Chapter 3 45

8. Remove the HDD from the carrier.

46 Chapter 3

Removing the WLAN Module

1. See “Removing the Battery Pack” on page 40.

2. Loosen the three (3) captive screws on the HDD cover.

3. Pry up the HDD cover at the location shown and remove.

4. Disconnect the antenna cables from the WLAN Module.

NOTE: Cable placement is Black to the MAIN terminal (top) and White to the AUX terminal (bottom).

Chapter 3 47

5. Move the antennas away and remove the one (1) screw.

Step Size Quantity Screw Type

WLAN Module M2*3 1

6. Remove the WLAN Module from the WLAN socket.

NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.

48 Chapter 3

Removing the 3G Module

1. See “Removing the Battery Pack” on page 40.

2. Loosen the three (3) captive screws on the HDD cover.

3. Pry up the HDD cover and remove.

4. Disconnect the antenna cables from the3G module.

NOTE: Cable placement is BLUE to the MAIN terminal (bottom) and White to the AUX terminal (top).

Chapter 3 49

5. Move the antennas away and remove the one (1) screw.

Step Size Quantity Screw Type

3G Module M2*3 1

6. Remove the 3G Module from the 3G socket.

When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.

50 Chapter 3

Main Unit Disassembly Process

Main Unit Disassembly Flowchart

Remove External

Modules before

proceeding

Remove

Keyboard

Remove

Power Board

Remove

LED Board

Remove

Thermal Module

Speaker Module

Bluetooth Module

Remove

Remove

Upper Cover

Remove

Remove

Mainboard

Remove

LCD Module

Remove

Button Board

Remove

Bridge Board

Remove

I/OBoard

Screw List

Step Screw Quantity Part No.

Upper Cover M2*8 7 86.WH202.004
Lower Cover M2*8 4 86.WH202.004

M2*3 2 86.WH202.005

M2*4 5 86.WH202.002
Button Board M2*3 2 86.WH202.005
LED Board M2*3 1 86.WH202.005
Bridge Board M2*3 2 86.WH202.005
I/O Board M2*3 1 86.WH202.005
Mainboard M2*3 1 86.WH202.005
Thermal Module M2*3 3 86.WH202.005
LCD Hinges M2*4 2 86.WH202.002
Speakers M2*3 4 86.WH202.005

Remove

Function Board

Chapter 3 51

Removing the Keyboard

1. Push down on the latch holding the top center of the keyboard.

2. Pry up the keyboard at the top center.

3. Lift up the left and right corners of the keyboard forcefully to release latches under the board.

52 Chapter 3

4. Turn the keyboard over.

5. Unlock the FPC.

6. Remove the FPC and the keyboard.

Chapter 3 53

Removing the Upper Cover

1. See “Removing the Keyboard” on page 52.

2. Unlock and remove the power FFC.

3. Unlock and remove the buttonboard FFC.

4. Remove the seven (7) screws in the upper cover.

Step Size Quantity Screw Type

Upper Cover M2*8 7

54 Chapter 3

5. Turn the computer over. Detach the antenna cables from the retention guides.

6. Remove the eleven (11) screws in the lower cover.

Step Size Quantity Screw Type

Lower Cover M2*8 (red call out) 4

M2x3 (green call out) 2

M2x4 (purple call out) 5

Chapter 3 55

7. Open the LCD module, stand the LCD module vertically, then pry the upper cover awa y from the lower cover at
the location shown.

8. Continue to pry the covers apart long the front edge.

9. Pry apart the upper cover along the sides.

56 Chapter 3

10. Firmly pull the upper cover up off the latches underneath the cover.

11. Remove the upper cover.

Chapter 3 57

Removing the Button Board

1. See “Removing the Upper Cover” on page 54.

2. Remove the tape from the touchpad FFC.

3. Release the touchpad FFC locking latch and disconnect the touchPad FFC from the cover.

4. Pull the button board FFC off the adhesive.

58 Chapter 3

5. Remove the two (2) screws securing the TouchPad Bracket to the Upper Cover.

Step Size Quantity Screw Type

Button Board M2*3 2

6. Remove the button board from the Upper Cover.

Chapter 3 59

Removing the Power Board

1. See “Removing the Upper Cover” on page 54.

2. Pry the power board off the adhesive and remove.

60 Chapter 3

Removing the LED Board

1. See “Removing the Upper Cover” on page 54.

2. Unlock and remove the LED FFC from the mainboard.

3. Remove the one (1) screw.

Step Size Quantity Screw Type

LED Board M2*3 1

4. Lift the LED Board away from the chassis.

Chapter 3 61

Removing the Function Board

1. See “Removing the Upper Cover” on page 54.

2. Remove the tape over the cables.

3. Disconnect the microphone cable.

4. Unlock and disconnect the function board FFC.

62 Chapter 3

5. Pry up the function board and remove.

Chapter 3 63

Removing the Bluetooth Module

1. See “Removing the Upper Cover” on page 54.

2. Disconnect the Bluetooth cable from the mainboard connector.

3. Pry the Bluetooth module off the adhesive.

4. Disconnect the cable from the Bluetooth module.

64 Chapter 3

Removing the Bridge Board

1. See “Removing the Upper Cover” on page 54.

2. Remove the tape over the cables.

3. Remove the two (2) screws.

Step Size Quantity Screw Type

Bridge Board M2*3 2

4. Remove the bridge board from the chassis.

Chapter 3 65

Removing the I/O Board

1. See “Removing the Upper Cover” on page 54.

2. See “Removing the Function Board” on page 62.

3. See “Removing the Bridge Board” on page 65.

4. Disconnect the speaker cable.

5. Remove the one (1) screw.

Step Size Quantity Screw Type

I/O Board M2*3 1

66 Chapter 3

6. Remove the I/O board from the chassis.

Chapter 3 67

Removing the Mainboard

1. See “Removing the Power Board” on page 60.

2. See “Removing the LED Board” on page 61.

3. See “Removing the Function Board” on page 62.

4. See “Removing the Bluetooth Module” on page 64.

5. See “Removing the Bridge Board” on page 65.

6. Remove the tape from the LCD cable.

7. Disconnect the LCD cable.

8. Disconnect the DC cable.

68 Chapter 3

9. Remove the one (1) screw.

Step Size Quantity Screw Type

Mainboard M2*3 1

Removing the Thermal Module

1. See “Removing the Mainboard” on page 68.

2. Disconnect the fan cable.

Chapter 3 69

3. Remove the three (3) screws.

Step Size Quantity Screw Type

Thermal Module M2*3 3

4. Remove the thermal module from the mainboard.

70 Chapter 3

Removing the LCD Module

1. See “Removing the Mainboard” on page 68.

2. Remove the DC jack housing.

3. Lift up the chassis and pull the left antenna cables through to the front.

4. Remove the adhesive tape from the antenna cables.

Chapter 3 71

5. Remove the left antenna cables from the retention guides.

6. Remove the right antenna cables from the antenna guides.

7. Remove the two (2) screws.

Step Size Quantity Screw Type

LCD Module M2*4 2

72 Chapter 3

8. Remove the LCD module from the chassis.

Removing the Speaker Module

1. See “Removing the I/O Board” on page 66.

2. See “Removing the Mainboard” on page 68.

3. Remove the four (4) screws.

Step Size Quantity Screw Type

Speakers M2*3 4

Chapter 3 73

4. Remove the adhesive tape off the speaker cables.

5. Remove the cables from the retention guides and pull away.

74 Chapter 3

LCD Module Disassembly Process

LCD Module Disassembly Flowchart

Remove LCD

Panel from Main

Unit before
proceeding

Remove

LCD Bezel

Remove

Camera Module

Remove

LCD Panel

Remove

LCD Cable

Remove

LCD Brackets

Remove

3G Antennas

Remove

WLAN Antennas

Screw List

Step Screw Quantity Part No.

LCD Bezel M2*4 Ni 2 86.WH202.001
LCD Panel M2*3 4 86.WH202.005
LCD Brackets M2*3 4 86.WH202.005

Remove

Microphone

Chapter 3 75

Removing the LCD Bezel

1. See “Removing the LCD Module” on page 71.

2. Remove the two (2) screw caps.

3. Remove the two (2) screws.

Step Size Quantity Screw Type

LCD Bezel M2*4 Ni 2

4. Starting from the bottom center of the bezel, pry the bezel upwards and away from the panel. Move along the
edge and down each side until all sides of the bezel are removed.

NOTE: If necessary, use a pry to lift up the outside edges of the bezel.

76 Chapter 3

Chapter 3 77

Removing the Camera Module

1. See “Removing the LCD Bezel” on page 76.

2. Disconnect the camera cable.

3. Pry the camera from the module.

78 Chapter 3

Removing the LCD Panel

1. See “Removing the Camera Module” on page 78.

2. Lift the foil off the LCD cable.

3. Remove the four (4) securing screws from the LCD Panel.

Step Size Quantity Screw Type

LCD Panel M2*3 4

4. Lift the LCD Panel out of the module, top edge first, as shown.

Chapter 3 79

Removing the LCD Brackets and Cable

1. See “Removing the LCD Panel” on page 79.

2. Remove the four (4) screws of the LCD brackets.

Step Size Quantity Screw Type

LED Panel
Brackets

3. Turn the LCD panel over to expose the rear. Lift the cable as shown to disengage the adhesive strip securing it
in place.

M2*3 4

4. Lift up the tranaparent adhesive protector securing the cable to the LCD Panel.

80 Chapter 3

5. Disconnect the cable from the panel connector and lift the FPC cable from the panel.

Chapter 3 81

Removing the Microphone Module

1. See “Removing the LCD Panel” on page 79.

2. Lift the foil tabs off the microphone cable.

3. Lift the foil tab off the micrphone module.

4. Lift the microphone module clear of the module.

82 Chapter 3

Removing the 3G Antennas

1. See “Removing the LCD Panel” on page 79.

2. Lift the foil tabs off the 3G right cable.

3. Lift the right 3G antenna cable out of the retention guides.

Chapter 3 83

4. Pry the right 3G antenna off the LCD module cover.

5. Lift the right antenna foil off the adhesive backing.

6. Lift the foil tab off the left 3G antenna cable.

84 Chapter 3

7. Pull the left 3G antenna cable out of the retention guides.

8. Pry the left 3G antenna off the LCD module cover.

Removing the WLAN Antennas

1. See “Removing the 3G Antennas” on page 83.

2. Remove the right WLAN antenna cable from the cable retention guides.

Chapter 3 85

3. Pry the right WLAN antenna off the LCD module cover.

4. Remove the left WLAN antenna cable away from the retention guides.

5. Pry the WLAN antenna off the LCD module cover.

86 Chapter 3

LCD Module Reassembly Procedure

Replacing the WLAN Antennas

1. Replace the left (white cable) and right (black cable) antennas as shown. Press down on the adhesive pads
to secure the antennas in place.

2. Lay the cables along the cable channel.

Chapter 3 87

Replacing the 3G Antennas

1. Adhere the left 3G antenna (blue cable) onto the LCD module cover.

2. Lay the cable through the cable channel guides.

3. Replace the foil tabs over the cables.

88 Chapter 3

4. Adhere the right side 3G antenna (yellow cable) to the LCD module case.

5. Lay the cable through the cable channel guides.

6. Replace the foil tabs over the cables.

Chapter 3 89

Replacing the Microphone

1. Adhere the microphone into the LCD module cover.

2. Replace the foil tab over the microphone.

3. Lay the microphone cable onto the LCD module cover.

90 Chapter 3