The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that
NOTEGives bits and pieces of additional
WARNINGAlerts you to any damage that might
CAUTIONGives precautionary measures to
IMPORTANTReminds you to do specific actions
appear on screen.
information related to the current
topic.
result from doing or not doing
specific actions.
avoid possible hardware or software
problems.
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
VI
System Specifications 1
Features 1
System Block Diagram 4
Your Notebook Tour 5
LCD View 5
Top View 5
Closed Front View 6
Left View 7
Right View 7
Base View 8
Rear View 8
Indicators 9
TouchPad Basics 10
Using the Keyboard 11
Lock Keys and embedded numeric keypad 11
Windows Keys 12
Hot Keys 13
Special Keys 14
Hardware Specifications and Configurations 15
System Utilities 25
BIOS Setup Utility 25
Navigating the BIOS Utility 25
Information 26
Main 27
Security 28
Boot 31
Exit 32
Related Information 41
Replacement Requirements 41
Pre-disassembly Instructions 42
Disassembly Process 43
External Module Disassembly Process 44
External Modules Disassembly Flowchart 44
Removing the Battery Pack 45
Removing the Dummy Card 46
Removing the Hard Disk Drive Module 47
Removing the DIMM Module 49
Removing the WLAN Module 51
Main Unit Disassembly Process 53
Main Unit Disassembly Flowchart 53
Removing the Keyboard 55
Removing the Upper Cover 57
Removing the Button Board 59
Removing the LCD Module 62
VII
Removing the LED Board 64
Removing the Bluetooth Module 66
Removing the I/O Board 67
Removing the Mainboard 69
Removing the CRT Board 71
Removing the Thermal Module 72
Removing the RTC Battery 73
Removing the Speaker Modules 74
LCD Module Disassembly Process 75
LCD Module Disassembly Flowchart 75
Removing the LCD Bezel 76
Removing the Camera Board 77
Removing the LCD Panel 78
Removing the LCD Brackets 80
Removing the FPC Cable 81
Removing the Antennas 82
LCD Reassembly Procedure 84
Replacing the Antennas 84
Replacing the FPC Cable 86
Replacing the LCD Brackets 87
Replacing the LCD Panel 88
Replacing the Camera Board 90
Replacing the LCD Bezel 91
Main Unit Reassembly Process 93
Replacing the Speaker Modules 93
Replacing the RTC Battery 94
Replacing the Thermal Module 95
Replacing the CRT Board 96
Replacing the Main Board 97
Replacing the I/O Card 99
Replacing the Bluetooth Module 101
Replacing the LED Board 102
Replacing the LCD Module 104
Replacing the Button Board 107
Replacing the Upper Cover 110
Replacing the Keyboard 112
Replacing the Wireless LAN Module 113
Replacing the DIMM Module 115
Replacing the Hard Disk Drive 116
Replacing the Battery 118
Replace the Dummy Card 119
Troubleshooting 121
Common Problems 121
Power On Issue 122
No Display Issue 123
Random Loss of BIOS Settings 124
LCD Failure 125
Built-In Keyboard Failure 126
TouchPad Failure 127
Internal Speaker Failure 128
Internal Microphone Failure 129
HDD Not Operating Correctly 130
USB Failure (Right up/down side) 131
Other Failures 131
•upgradeable to 4 GB using two soDIMM modules (for 32-bit OS)
Display and graphics
•11.6" HD 1366 x 768 (WXGA) pixel resolution, high-brightness (200-nit) Packard Bell Diamond
View TFT LCD 16:9 aspect ratio
•Mobile Intel® GS45 Express Chipset with integrated 3D graphics, featuring Intel® Graphics Media
Accelerator 4500MHD (Intel® GMA 4500MHD) with up to 1759 MB of Intel® Dynamic Video
Memory Technology 5.0 (64 MB of dedicated video memory, up to 1695 MB of shared system
memory), supporting Microsoft® DirectX® 10
Storage subsystem
•2.5” 9.5mm 160 GB or larger hard disk drive
•Multi-in-1 card reader
Chapter 11
Audio subsystem
•High-definition audio support
•Two built-in stereo speakers
•MS-Sound compatible
•Built-in digital microphone
•S/PDIF (Sony/Philips Digital Interface) support for digital speakers
This section provides an overview of the features and functions of the notebook.
LCD View
Microphone
IconItemDescription
WebcamWeb camera for video communication.
MicrophoneInternal microphone for sound recording.
Webcam
Top View
IconItemDescription
Status
indicators
Keyboard
Status
indicators
HDDIndicates when the HDD is active.
Num LockLights up when the Num Lock is activated.
Touchpad
Power
button
Caps LockLights up when the Caps Lock is activated.
KeyboardFor entering data into your computer
Chapter 15
IconItemDescription
TouchpadTouch-sensitive pointing device which functions like a computer
mouse.
PowerIndicates the computer’s power status.
BatteryIndicates the computer’s battery status.
1. Charging: The light shows amber when the light is charging.
2. Fully charged: the light shows blue when in AC mode.
BluetoothIndicates the status of Bluetooth communication (only for certain
models)
Communication
indicator
Click buttons
(left, and right)
PalmrestComfortable support area for your hand when using the computer.
Power button/
indicator
Closed Front View
Bluetooth
communication
switch
IconItemDescription
Bluetooth
communication
switch
3G/Wireless LAN
communication
switch
SpeakersLeft and right speakers deliver stereo audio output.
Indicates the status of WLAN/3G communication.
The left and right buttons function like the left and right mouse
buttons.
Turns the computer on and off.
Wireless LAN/3G
communication
switch (optional)
Enables/disables the Bluetooth function.
Enables/disables the 3G/Wireless LAN function.
Speakers
6Chapter 1
Left View
IconItemDescription
HDMIHDMI portSupports high definition digital video connections.
Right View
Monitor
port
External display
(VGA) port
DC-in jackConnects to an AC adapter.
Ventilation slotsEnable the computer to stay cool, even after prolonged use.
USB 2.0 portConnects to USB 2.0 devices (e.g., USB mouse, USB camera).
Memory card
reader
Power
connector
Connects to a display device (e.g. external, LCD monitor, LCD
projector).
Headphone
jack
Ventilation
fan
Microphone
jack
HDMI out
jack
USB port
USB
port
Kensington
lock slot
Ethernet
jack
IconItemDescription
Multi-in-one card
reader
Headphones/
speaker/line-out
jack with S/PDIF
support.
Microphone-in
jack
USB 2.0 portConnects to USB 2.0 devices (e.g. USB mouse).
Kensington lock
slot
Ethernet RJ-45)
port
Chapter 17
Accepts Secure Digital (SD), MultiMediaCard(MMC), Memory
Stick(MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD).
Note: Push to remove/install the card. ONly one card can operate
at any given time.
Connects to audio line-out devices (e.g., speakers, headphones).
Accepts inputs from external microphones.
Connects to a Kensington-compatible computer security lock.
Connects to an Ethernet 10/100/1000-based network.
Base View
a
Hard drive
IconItemDescription
Battery
Battery
lock
bay
Battery bayHouses the computer’s battery pack.
Note: The battery shown is for reference only. Your PC may have a
different battery depending on the model purchased.
Battery lockLocks the battery in position
Battery
latch
Ventilatio
slots and
cooling f
Memory
bay
Wireless
module
bay
Rear View
IconItemDescription
Hard disk bayHouses the computer’s hard disk (secured with screws)
Memory
compartment
Ventilation slots
and cooling fan
Battery release
latch
Battery bayHouses the computer’s battery pack.
Houses the computer’s main memory.
Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening the fan.
Releases the battery for removal.
Battery
Note: The battery shown is for reference only. Your PC may have a
different battery depending on the model purchased.
8Chapter 1
Indicators
The computer has several easy-to-read status indicators. The battery indicator is visible even when the
computer cover is closed.
Icon Function Description
PowerIndicates the computer is on or off.
Battery Indicates the computer's battery status.
Bluetooth Indicates the status of Bluetooth communication.
Wireless LAN Indicates the status of Wireless LAN communication.
HDD Indicates when the hard disk drive is active.
Num Lock Lights up when Num Lock is activated.
Caps Lock Lights up when Caps Lock is activated.
NOTE: 1. Charging: The battery light show s amber when the battery is charging. 2. Fully charged: The light
shows green when in AC mode.
Chapter 19
TouchPad Basics
The following items show you how to use the TouchPad:
1
2
•Move your finger across the TouchPad (1) to mo ve the cursor.
•Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.
ExecuteQuickly click twice.Tap twice (at the same speed
SelectClick once.Tap once.
DragClick and hold, then use
finger on the TouchPad to
drag the cursor.
Access
context menu
NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.
Click once.
3
as double-clicking a mouse
button).
Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.
10Chapter 1
Using the Keyboard
Your computer ha s a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock,
function and special keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock
<Fn> + <F11>
Scroll Lock <Fn> +
<F12>
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired accessNum Lock onNum Lock off
Number keys on
embedded keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold <Fn> while typing letters on
When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solu tion
would be to connect an external keypad.
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
Type numbers in a normal manner.
Hold <Shift> while using cursorcontrol keys.
embedded keypad.
Hold <Fn> while using cursorcontrol keys.
Type the letters in a normal
manner.
Chapter 111
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<>: Open or close the S tart menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <U>: Open Ease of Access Center
<> + <BREAK>: Display the System Properties dialog box
<> + <TAB>: Cycle through programs on the taskbar
<CTRL> + <> + <F>: Search for computers (if you are on a network)
Note: Depending on your edition of Windows XP, some shortcuts may not function
as described.
Application
key
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
12Chapter 1
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
HotkeyIconFunctionDescription
<Fn> + <F2>System PropertiesDisplay the System Properties dialog box.
<Fn> + <F3>Bluetooth
communication switch
<Fn> + <F4>SleepPuts the computer in Sleep mode.
<Fn> + <F5>Display toggleSwitches display output between the display
<Fn> + <F6>Screen blankTurns the display screen backlight off to save
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + < >Brightness upIncreases the screen brightness.
<Fn> + < >Brightness downDecreases the screen brightness.
<Fn> + < >
<Fn> + < >
Volume upIncreases the sound volume.
Volume downDecreases the sound volume.
Enables/disables the Bluetooth function.
screen, external monitor (if connected) and
both.
power. Press any key to return.
Chapter 113
Special Keys
You can locate the Euro symbol and the US doll ar sign at the upper-center and/or bottom-right of your
keyboard.
The Euro symbol
1.Open a text editor or word processor.
2.Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. See www.microsoft.com/typography/faq/
faq12.htm for more information.
The US dollar sign
1.Open a text editor or word processor.
2.Hold <Shift> and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies according to the language settings.
14Chapter 1
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeIntel Penryn SFF (ULV)
CPU package Micro-FCBGA 956 balls
Chipset•Intel Crestline GS45 SFF and ICH9M SFF
Features•Supports Intel architecture with Dynamic execution.
•On-die, primary 32-kB instruction cache and 32-kB write-back
data
•cache.
•On-die, up to 3MB second level shared cache with advanced
transfer
•Integrated Serial ATA host controllers with independent DMA
operation on six ports and AHCI support.
•USB 1.1 and USB 2.0 Host controllers.
•Supports Intel High Definition Audio (Intel HD Audio) Interface.
•Supports Intel® Matrix Storage Technology.
•Supports Intel® Active Mangement Technology.
•Low Pin Count (LPC) interface.
•6 PCle ports.
System Memory
ItemSpecification
Memory size0MB (No on-board Memory)
DIMM socket number2 sockets
Supports memory size per socket2GB
Supports maximum memory size4GB for 64bit OS (with two 2GB SO-DIMM)
Supports DIMM typeDDR2 Synchronous DRAM
Supports DIMM Speed800/667 MHz