Output Solutions C-680 LabelJet User Manual

p

C – 680 LabelJet

User’s manual

www.out

utsolutions.de

Copyright © 2006
Output Solutions GmbH
All rights reserved

Output Solutions GmbH
Talstraße 25

D-51399 Burscheid
Fon: +49 21 74 – 78 32-0
Fax: +49 21 74 – 78 32-78

Output Solutions C-680 LabelJet Printer

1. Edition, January 2006
Copyright 2006 Output Solutions GmbH

Notice

The information in this user’s manual is subject to changed without prior
notice!

Output Solutions does not offer any warranty:

• in terms of this information material/regarding these information
materials

• to implied warrantee concerning the marketability or the acceptability
for this special purpose

• for failures or consequental damages in accordance to the provision,
Leistung or usage of these documents.

• for failures or consequental damages in accordance to the operation of
the printer.

No part of this book may be photocopied, reproduced or translated in any
other language without the written permission of Output Solutions GmbH.

Trademarks

Microsoft

®

, MS-DOS and Windows are registered trademarks of Microsoft

Corporation.
Adobe and Acrobat are registered trademarks of Adobe Systems

Incorporated.

is a registered trademark of Output

Solutions GmbH.

1

Table of content

Scope of delivery of Output Solutions C-680 LabelJet Printer.......................4

Seite

Printer ............................................................................................................. 4

Carton with accessories.................................................................................. 4

Terms and conventions .................................................................................. 5

Symbols.........................................................................................................5

Connectivity .................................................................................................... 6

Parallel port..................................................................................................... 6

USB-port.........................................................................................................6

Network port (optional) ...................................................................................6

Printer overview..............................................................................................7

Power button................................................................................................... 7

Sensor paper tear...........................................................................................8

Tear edge........................................................................................................8

Button (no function) ........................................................................................8

Resume button and -LED...............................................................................8

Print cartridge status symbol and -LED..........................................................8

Print cancel button..........................................................................................8

Sensorposition GAP / BLACKMARK..............................................................9

Installation process.........................................................................................9

Install driver.....................................................................................................9

Connect printer without roll unit....................................................................10

Execute the calibration process....................................................................12

Set printer to label size.................................................................................15

Install roll unit................................................................................................ 16

Driver settings............................................................................................... 18

Tab SPECIAL FUNCTIONS ......................................................................... 18

Set paper movement speed [1].....................................................................19

Setup [2]........................................................................................................19

Sensor Settings [3] .......................................................................................19

CALIBRATE GAP/BLACK MARK SENSING [4]...........................................19

Print Mode [5]................................................................................................20

Tear/Cut Position Adjustment [6].................................................................. 20

Inklevel Popup [7] .........................................................................................20

Default Settings.............................................................................................21

2

Load labels....................................................................................................21

Print labels....................................................................................................21

Unload labels................................................................................................21

Change label roll........................................................................................... 21

Troubleshooting............................................................................................22

Printer does not print .................................................................................... 22

Check printer-LEDs ......................................................................................22

Despite pressing the power switch the printer remains switched off............23

Check printer cable connections...................................................................24

Printer still does not print..............................................................................24

Poor print quality........................................................................................... 24

Printer is slow................................................................................................26

Printer doesn't feed paper............................................................................ 27

Printer passes labels through/CALIBRATE GAP/BLACK MARK SENSING

mode not executed.......................................................................................27

Resume light is flashing................................................................................27

After several print processes the printer start passing labels through without

printing..........................................................................................................27

Printer executes CALIBRATE GAP/BLACK MARK SENSING mode

permanently..................................................................................................27

CALIBRATE GAP/BLACK MARK SENSING mode does not detects gaps

between labels.............................................................................................. 27

If you continue to have problems..................................................................27

Label specification........................................................................................29

Technical sp cification..................................................................................30 e

3

Scope of delivery of Output Solutions C-680 LabelJet Printer Your printer will be delivered in a carton with the following contents:

Printer

(Packed in a plastic bag and
foam plastic sleeve)

Carton with accessories

1

1. Power supply unit
(the appearance may differ from the
picture shown, possibly a seperate line
cord is included)

2. Printer software CD

2

3. Roll unit and roll pick-up with steelplate

4. Tri-color printcartridge*

5. Black printcartridge *

6. User’s manual

*not included in shipment for every
country

!

3

5

4

In case the content of the package is not complete please contact your
local dealer or Output Solutions GmbH.

4

Terms and conventions The following terms and conventions are used in this user’s manual.

Terms The Output Solutions C-680 LabelJet Printer is also specified as C-680

LJ Printer or simply as printer.

Conventions

• marks a listing

 marks instructions as shown on pictures

⇒ marks result of action
MAJUSCULES mark commandos, instuctions/funktions and key symbols.

Symbols

A Note icon indicates that additional information is provided

ote:

The printer can also be used with only one printer cartridge.

A Caution indicates possible damages of the Output Solutions C-680 LJ –
Printer or of an other device.

aution!:

Do not touch nozzles or copper contacts of the printer cartridge.

A Warning indicates possible harm to you or others:

arning:

Keep new and used print cartridges out of the reach of children.

5

Connectivity

There are several connection options:

• parallel port

• USB-port

• network port (optional)

Parallel port

Acquire by purchase the parallel cable type IEEE-1284
(for Windows 2000- or Windows XP-operating systems).

USB-port

Acquire by purchase the USB 2.0 cable.
(for Windows 2000- or Windows XP-operating systems).
the cable should not be longer than 3 meter.

Network port (optional)

The printer can also be connected with a Fast Ethernet Print Server to a
network (optional and against extra charge). Connect the Fast Ethernet
Print Server to the parallel port and connect the print server via Ethernet­network cable to the LAN.

similar figure

6

Printer overview

5 6 7

1

3

2

4

10

8

9

1 Power button 6 Print cartridge status symbol and -LED
2 Sensor paper tear 7 Print cancel button
3 Paper tear edge 8 Interfaces and net work port
4 Button (no function) 9

Sensorposition GAP / BlackMark

5 Resume button and -LED 10 Roll unit and roll pick-up

Power button

The printer can be activatedand deactivated with the power button. After
pushing the button it will take a couple seconds till the printer is ready. The
power-LED starts flashing when the computer processes data.

7

aution!:

Basically turn on/off the printer with the power button. Switching on and
off with a connection plug board, surge protector or a (power outlet
switch) can cause damages of the printer and/or the cartridge can run
dry.

Sensor paper tear

After the printing the sensor detects if a label is available (only active if
chosen in the printer driver).

Tear edge Tear off label by pulling it up against the tear edge.

arning:

Tear edge is sharp!. Risk of injury!

Button (no function) On this printer this button has no function.

Resume button and -LED

Resume-LED flashes, if e.g. the paper tray is empty or a paper jam has to
be cleared. When the problem is solved press the resume button to
continue printing.

Print cartridge status symbol and -LED

The print cartridge status-LED is on up or flashes if the cartridge must be
tested or replaced. In the driver service function you can find out which one
of those two must be changed.

Print cancel button

Pressing the print cancel button cancels the current print job.

8

Sensorposition GAP / BLACKMARK

Sensor flag for adjustment for the GAP-/BLACKMARK-Position.

Installation process

ote:

Observe the following order:

• Install driver, connect printer, restart your computer

• Connect printer without label roll pick-up

• Start calibration process

• Adjust printer to label size

• Install label roll pick-up

Install driver

 Put the printer driver software CD in CD-ROM and follow the

instructions.

 Install driver software.
 Shut down computer.

 Connect printer without the label roll pick-up (see the following page).
 RESTART your computer.
 The operating system identifies new hardware.

ote:

If you do not have administrator rights, the administrator has to install the
driver software!

9

Connect printer without roll unit

 Place the printer on its intended place.
 Connect the cable of the power supply unit to the power input socket of

the printer.

 After that, connect the power supply unit with the power outlet.
 Press power button.
 Check if printer is turned on.
 Open top cover.

 Unpack print cartridges and peel the pink (colored) protection film off

the tri-color print cartridge.

 Lift the print cartridge latch.

aution!:

Do not touch ink nozzles or copper contacts!

10

 Insert new cartridges with contacts backwards and slide it into the print

cartridge cradle.

 Push down the print cartridge latch until it snaps in.
 Now insert the black print cartridge and close top cover.
 Connect the USB-cable to the USB-port of the printer and connect the

printer to the computer, or

 Connect the parallel cable to the parallel port of the printer and connect

the printer to the computer.

ote:

Connection cables are not included in the scope of delivery!

ote:

Calibrate the print head after each cartridge exchange. The status report
will be printed on a DIN A4 sheet of paper!

11

Execute the calibration process

 Slide paper guides [1] firmly against the paper and slide a DIN A4-

paper sheet forward until stop [2].

1

 Uplift the top cover and check if the paper is slided in until stop [2].

1

2

12

 Open START / SETTINGS and click on PRINTER and FAXES (For

an example see graphic below).



⇒ All installed printer driver will be displayed.
 Click with the right mouse button on driver name C-680 LabelJet

Printer.

 Activate the function PRINTERSETTINGS.

⇒ The tabs of the driver appear.

13

 Click on tab SERVICES.

 Click on button CALIBRATE THE DEVICE.

⇒ A calibration test page will be printed.

14

Set printer to label size

Press CALIBRATE GAP/BLACK MARK SENSING if printer is adjusted to
the label size. Thereby the driver calibrates the sensor to the label and the
label carrier. After that the GAP-/BLACKMARK sensor is able to detect the
gap between labels.

1

2

3

1

 Measure the width of the label roll.
 Set the sensor flag GAP-/BLACK MARK [2] into a position, at which the

gap between labels will be detected.

Note:

If labels are round or oval you must place the sensor lever into a position
where the gap between the labels is most minimum.
At Black Mark detection (black mark on label carrier adjust the sensor to
the marks on the rolls.
Depending on the label type you must set SENSOR SETTING!

 On the right side set pa per feed [3] to the label width.

Caution:

To avoid e.g. paper jam slide the paper guides firmly against the edges of
the paper.

15

Install roll unit

 Insert roll pick-up [1] in(to) the core of the label roll until stop [2].

1

2

 Attach roll unit to the back of printer by hanging it in the slots positioned

at both sides of the paper tray.

 Insert labels into the paper feed until stop.

aution!:

Be cautious that the label is not bended downwards to avoid paper jam.

 Lay the roll pick-up with the label roll in the retainer of the roll unit and

tighten it slightly by spinning the label roll gently backwards.

16

 Press the power and resume button at the same time.

⇒ The labels will be moved forward.

 In the printer driver click the CALIBRATE GAP/BLACK MARK

SENSING button.

 The printer learns which label type is inserted and starts the print

process.

 The paper feed transports the label to the tear edge.
 Tear off label.

aution!:

Tear edge is sharp. Risk of injury!

17

 Deactivate the checkbox ON which can be found in LEARN MODE on

tab SPECIAL FUNCTIONS.

⇒ LEARN MODE is deactivated.

 The printer is ready for use.

Driver settings
Tab SPECIAL FUNCTIONS

Enter the following data in printer driver:

1 2 4 5 6

3

7

18

Speed of white paper feed [1]

The default value is 5.
Choose a value between 1 and 8 whereas 8 stands for maximum paper

movement speed. We recommend the default value 5.

ote:

Using very thin paper you should reduce the paper movement speed.

Setup [2]

• Manual Tear (standard)

Set this radiobutton if you want to tear off the label manually.

• Peeler (optional)

Set this radiobutton if the label will be peeled off the strap automatically
(You need to install an optional label dispender.)

• Automatic Cutter (optional)

Set this radiobutton if the label will be cut off automatically (You need to
install an optional Automatic Cutter.)

Sensor Settings [3]

• None Sensor/Cut Sheet Paper

Set this radiobutton if sensor should be deactivated and the label roll has
no gap and/or continous labels/media is used.

• Gap

Set this radiobutton if the form feed is regulated by the gap between the
labels.

• Black Mark Paper-Back

Set this radiobutton if the form feed is regulated by the black mark on the
paper-back.

Setup “CALIBRATE GAP/BLACK MARK SENSING” [4]

The driver software calibrates the sensor GAP-/BLACK MARK on the label
and label carrier. Thereafter the sensor can measure the gap between the

19

labels. The sensor detects 3 gaps and generates the exact gap space
between the labels.
The form feed can not handle labels longer than 6 Inch (Inch = 2,54 cm)
automatically as a result set label length manually.

• Checkbox ON

Activate this checkbox to activate LEARN MODE.

• Label Length

Enter label length (100 = 2,54 cm) if labels are longer than 16 cm (6 Inch).

Pause/Cut Mode [5]

• Normal (continous printing)

The print process ends when the amount of printed labels is reached.

• Tear/Cut after each label

The paper feed pauses after each printed label so it can be torn off. The
next print job starts after the tear off and the previously set pause after tear­off.

• Tear/Cut after each print job

The paper feed pauses after each print job and the printed labels can be
torn/cut off.

• Pauses After Tear Off

The next print cycle starts after the pause after tear-off which was set.

Tear/Cut Position Adjustment [6]

In case the tear edges are not centric between the labels you can adjust
the position in both directions (forward/backward) doing so by pressing plus
or minus.

Set radiobutton plus or minus.
Enter a value in the data field (1 = 0,254 mm).
Print the next label and check if the tear position is centric.

Inklevel Popup [7]

After each print job the ink level popup appears. The software informs the
user about the current fill level of the ink cartridges.

20

ote:

After activation/deactivation of any option press “OK” to submit the
settings to the printer!

Default Settings

Activate this button to set standard values!

Load labels  Press the power and resume button at the same time.

⇒ The labels will be transported to the first print row.

Print labels

 Find out the exact label size.
 Set label size in the respective program.
 Enter values for margins.
 Write your text.
 Select printer driver C-680 LabelJet Printer.
 Open properties.
 Set print quality.
 Set the respective label parameter in Special Functions.
 Start the print process.

Unload labels  Press the power and resume button at the same time.

⇒ The labels will be ejected to the back. Change label roll

 Unload labels.
 Take roll pick-up out of the roll unit.
 Pull the roll pick-up out of the core of label roll and put it aside.

21

 If the core diameter of the new roll is the same as the old one insert roll

pick-up until stop otherwise you have to adjust the roll pick-up to the
core diameter of the new label roll. (An applicable roll pick-up optional
available)

 Adjust printer to new label width.
 Insert paper into paper feed.

 Put roll pick-up with the new label roll in the retainer on the roll unit.
 Load labels.
 Before using new labels you have to execute CALIBRATE

GAP/BLACK MARK SENSING.

Troubleshooting

Printer does not print Check the following:

• The printer is connected to the power supply.

• All cables are connected properly.

• Printer is switched on.

• Print cartridges are installed correctly.

• Paper or other print media is inserted correctly in the tray.

• Top cover is closed.

Check printer-LEDs The printer LEDs indicate status of the printer and possible problems.

• Power-LED flashes.
The printer initializes the print process.
LED stops flashing when printer has received all data.

• Resume-LED flashes
Paper tray may be empty.
Refill paper tray.

• Press the resume button on the front of the printer

22

ote:

There may be a paper jam.

• Print cartridge status-LED is on or flashing
Check ink fill level.
The function DISPLAY THE INK LEVELS on register tab SERVICES
checks which print cartridge low on ink is. Please change cartridge that
are low on ink. If no print cartridge is low on ink press the resume
button.
If the print cartidge status-LED is still flashing switch printer off and on
again.

• If print cartridge status-LED is on and flashing
Make sure you inserted the correct print cartridges.
Open the printer’s top cover, take the black cartridge out and close top
cover again.
If LED is off: a problem with this cartridge exists.
If LED continues flashing: open the top cover, reinsert black cartridge
and take the color cartridge out.
Clean print cartridge manually (Register tab SERVICES/CLEAN PRINT
CARTRIDGES).
Reinstall cartridge after the cleaning.
If print cartridge status-LED still continues flashing replace print
cartridge.

• All LEDs are flashing
The printer may need a restart.
Press power button to switch printer off and then to switch it on again.
If LED is still flashing switch printer off.
Disconnect the printer’s power cord out of the power outlet.
Plug power cord back in the power outlet.
Press power button to switch printer on.

Despite pressing the power switch the printer remains switched off

• The printer may have drawn too much power.
Disconnect the printer’s power cord from the power outlet.
Wait approx. 10 seconds.
Reconect power cord.
Switch printer on.

23

If you still can not switch the printer on try another power outlet or
connect directly to the power outlet rather than into a surge protector.

Check printer cable connections

• Printer connection via USB
If the printer cable is connected to a USB hub printing conflicts may
occur.
Attach USB cable directly to the computer. When printing do not use
other USB devices that are connected to the hub.

Printer still does not print

• Paper jam
Clear paper jam.
Press resume button.

ote:

If you print on labels make sure that no label has separated from the label
carrier.

Poor print quality

• Streaks and missing lines:
If lines or dots on printed pages are missing or streaks appear the print
cartridges may be low on ink or need to be cleaned.

• Print is faded:
Make sure that black print cartridge is installed.
If the black text and images on the print-outs are faded you may be
print with the tri-color cartridge. In addition to the tri-color cartridge
insert a black print cartridge to achieve an optimal print quality.
Make sure that no print cartridge is low on ink. If any print cartridge is
low on ink you should replace it.
Make sure that the protection film has been peeled off the print
cartridges.
Consider selecting a higher print quality.

• Blank pages print:
May be the pink protection film is still attached to the cartridge. Make

24

sure that the protection film has been peeled off.
May be the print cartridges are low on ink. Replace empty cartridges.

• Too much or little ink appears on the page:
Adjust the ink volume: open the DRUCKEN dialog box.
Select the Kontrollfeld GRUNDLAGEN.
Click on tab ERWEITERTE FUNKTIONEN.
Move the ink volume slider toward LIGHT or HEAVY.
Click OK.

Document is misprinted

• Text and images are misaligned:
If text and imaged are misaligned on your print-out the calibrate the
printer.

• Parts of the document are missing or not centered:
Open dialog box PAPIERFORMAT and confirm the following options:
Kontrollfeld SEITENEINSTELLUNGEN
PAPER SIZE: appropriate paper size
GRÖßE: activate this option that text and graphics will be adjusted to
the paper format.
AUSRICHTUNG: verify the appropriate orientation.

• Print-out does not reflect new print settings:
You can adjust certain print settings, e.g. print sequence/order. The
default print settings may differ from the ones set in the dialog boxes
DRUCKEN or PAPIERFORMAT.
Select appropriate print settings in the application that these settings
conform with the settings in the dialog boxes PRINT / PAPERSIZE.

Photos are not printed correctly

• Check paper tray:
Make sure that the photopaper is inserted in the optional tray with the
pintable side down.
Slide the paper forward until stop.
Slide the paper guides firmly against the paper.

• Check printer properties:
Open dialog box PAPERSIZE and check the following options:
PAGEADJUSTMENT
PAPERSIZE: appropriate paper size

25

ADJUSTMENT: appropriate orientation
Open dialog box DRUCKEN und check the following settings:
PAPER/QUALITY
PAPER: appropriate photopaper
Quality: best or maximum resolution

• Colors are tinted or incorrect:
Calibrate the ink cartridges.
Reprint the photo.
If colors are still tinted or incorrect calibrate print cartride.
To calibrate the print cartridge a photo print cartridge must be installed.

• If colors are still tinted or incorrect, then open the dialog box
DRUCKEN, select the tab PAPIERART/QUALITÄT, then
FARBOPTIONEN and then do the following:
If colors are too yellow move the slider towards cooler.
If colors are too blue move the slider towards warmer.
Reprint photo.

• If colors are still tinted or incorrect, calibrate the print cartridges.

Printer is slow The printer’s performance can be slowed down by a number of variables.

• Multiple software applications are opened
The printer does not have sufficient ressources for the printer to print at
its optimum speed.
Close all unnecessary applications to increase printer speed.

• Complex documents, graphics or photos are printing
Documents containing graphics or photos take longer to print than text
documents.

• Best or maximum dpi mode is selected
If the best or maximum dpi mode is selected the printer prints slower.
Select a different print quality mode if you want to increase the printer
speed.

• computer does not meet system requirements
If your computer does not have enough RAM or free space on the hard
drive, the printer processing time will be longer.
Check if the computer’s RAM, hard disk space and processor speed
meet system requirements.
Free up space on the hard drive.

26

• Printer is in ink-backup mode
In ink-backup mode the printer may print more slowly
Use two print cartridges to increase print speed.

Printer doesn’t feed any paper

• Labels are not slided in until stop.

Printer passes labels through/LEARN mode not executed

• Wrong sensor settings on tab SPECIAL FUNCTIONS.

Resume light is flashing

• Paper tray may be empty or there may be a paper jam.

After several print processes the printer start passing labels through without printing

• The manual sensor setting GAP/BLACKMARK has been changed.
execute CALIBRATE GAP/BLACK MARK SENSING mode again.

Printer executes LEARN Mode permanently.

• Deactivate CALIBRATE GAP/BLACK MARK SENSING mode on tab
SPECIAL FUNCTIONS.

LEARN MODE mode does not detects gaps between labels

• Move the GAP/BLACKMARK sensor slightly.

If you continue to have problems

If you continue to have problems after investigating the troubleshooting
topics, shut down, then restart your computer.

If you still have problems after restarting your computer please go to
contact hotline at [email protected] or contact the Output
Solutions custumer support [phone]

27

Disposal

Please contact your local dealer !

28

Label specification

Label height

Label height

Width of

Width of

through-hole

through-hole

Media width

Media width

Label width

Label width

Gap between

Gap between

labels

labels

Distance from

Distance from
edge of media

edge of media
to trough-hole

to trough-hole

Max Min
Label width 8“ (203 mm) 1.5“ (38 mm)
Media width 8.25“ (210 mm) 1.5“ (38 mm)
Label height 24“ (610 mm) 0.75“ (19 mm)
Gap between labels 10“ (253 mm) 0.10“ (2,5 mm)
Width of through-hole opening 0.5“ (12,65 mm) 0.25“ (6,325 mm)
Distance from edge of medie to through-

hole

29

2.25“ (57 mm) 0.20“ (5,06 mm)

Technical specification

Print method Drop-on-demand thermal inkjet printing
Print cartridges

Print speed Up to 12 ppm
Print resolution Black: up to 1200dpi

Comptabile operating systems Microsoft Windows 2000 Professional, XP
Memory 8 MB built-in RAM
Printer languages (Emulationen) HP PCL Level 3 Enhanced, ASCI
Font information 8 built-in fonts (4 each in portrait & landscape): CG Times,

Paper feed Sensor controlled label/paper feed

Media handling Continous rolls, label rolls, single sheets endless rolls,

Custom size media for manual
paper feed

Electrical specifications Input voltage: 100 to 240 V (±10%)

Power consumption (maximum) 32 watts average when printing

Connectvity

Dimensions Printer: 447 (W) x250 (H) x 235 (D) mm – approx. 10 kg
Paper sensor

Noise level < 40 db(A)
Print cartridge capacity black: 19ml, tri-color: 17 ml
Operating conditions Temperature: ca. 5°C bis 40°C (41 to 104 degrees)

Roll diameter max. label roll 22,86 cm (9 Inch)
Roll width max. 21,59 cm (8,5 Inch)

416 ink nozzles on black print cartridge, ink jet impact
frequency max. 18 kHz;

300 ink nozzles on tri-color print cartridge, ink jet impact
frequency max. 21 kHz

Color: up to 4800 x 1200dpi (optimized) in color and
1200 Input-dpi

CG Times Italic;
Univers, Univers Italic; Courier, Courier Italic; Letter Gothik,

Letter Gothic Italic

DIN A4 - manual

label rolls, single sheets
Width: min. 55 mm - max. 230 mm
Length: min. 70 mm - max. 600 mm

Input frequency: 50 to 60Hz (±3 Hz). external

4 watts when idle
2 watts when off

-IEEE 1284 Centronics/bi-directional

- USB 2.0 compatible

- Plug & Play (Windows-Environment)

- Ethernet 10/100/1000, TCP/IP (optional)

GAP-/BlackMark-Sensor 0 - 8,13 mm (0 - 3,2 Inch)
adjustable - adjustable BlackMark on top (BMT)

Humidity: 15% to 80% relative humidity non-condensing

30

Diameter of roll core

Paperthickness max. 1mm (optional bis 1,5 mm)
Roll media width 3,81 bis 21,59 cm (1,5 bis 8,5 Inch)
Label detection
Label sensor
Media size min. 5,59 x 6,85 cm (2,2“ x 2,7“)

standard: 7,62 cm (3 Inch)
optional: 2,54 bis 12,7 cm (1 bis 5 Inch)

continous, GAP, BlackMark oben und unten

max. 21,95 x 30,48 cm (8,5“ x 12“)

31