All rights reserved. This document may not, in whole or in part, be copied, photocopied,
reproduced, translated, reduced to any electronic medium or machine readable form without prior
consent, in writing, from Output Technology Corporation.
TRADEMARKS
TriMatrix and DuraLine are registered trademarks of Output Technology Corporation.
Output Technology Corporation
3808 N Sullivan Rd Bldg 3 — Spokane, WA 99216
(509) 536-0468
USA
We suggest you use genuine Output Technology Corporation supplies and authorized service
centers. Contact us at —
Voice: (509) 536-0468 — Fax: (509) 533-1280
For service, please have your printer model and serial numbers handy — these are located on the
back of the printer.
—
WWW: http://www.output.com
Part No: 066-00512-01
Rev. D
July 22, 1998
CTS 046-00895-00-2+
GENERAL
This catalog contains itemized lists of all servicing aids, supplies, expendables, and field replaceable
parts for all models of the printer. Ordering information is provided for field replaceable units (FRUs).
FRUs are illustrated at the end of this publication.
Parts are listed in the following tables —
Customer Replaceable Units (CRUs) and Miscellaneous, Page 2
Field Service Tools, Page 3
Field Replaceable Units (FRUs), Page 4
FRU illustrated parts breakdown drawings —
Enclosure, Page 7
Base Assembly, Page 9
Printer Mechanism, Page 10
Carriage and Ribbon Drive Mechanism, Page 11
Printhead Carriage, Page 12
ORDERING INFORMATION
To order a field replaceable unit (FRU), proceed as follows:
1. Find the appropriate FRU item number from the illustrations at the end of this publication.
2. From the FRU table on Page 4, match the FRU item number to the FRU part number.
3. Obtain the serial number of your printer (on the back of the printer).
OTC560 / OTC850 / 850XLE
SEE NUMERIC LISTING FOR PRICING
1
4. If applicable, have your Visa or MasterCard number and expiration date ready, and then contact
Output Technology Corporation by phone, fax, or mail as instructed on the inside cover of this
publication.
EXPEDITE FEE POLICY
It is the policy of Output Technology to charge a $50 Expedite Fee for
guaranteed same day shipment, provided stock is available and
confirming order is received via fax by 12:00pm, Pacific Time.
For confirming orders received after 12:00pm, Pacific Time, a $50
Expedite Fee will guarantee next day shipment, provided stock is
available.
Please contact your Customer Service Representative if you have any
questions.
MINIMUM ORDER POLICY
It is the policy of Output Technology to require a Minimum of $50.00 per
shipment.
Please contact your Customer Service Representative if you have any
questions.
To order customer replaceable units (CRUs) or other miscellaneous items, select from the
following table and then continue as directed in Step 4 above.
CUSTOMER REPLACEABLE UNITS (CRUs) AND MISCELLANEOUS
Part Number Description Qty Per Printer Spares Kit