Outform UIT4 User Manual

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iDISPLAY TABLET

User Manual

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Table of Contents

About This Guide 2

Introducing the iDISPLAY

Important Notices 3

Safety and Warning Information 4

Package Contents 5

Quick Start User Guide

Setting up the Tablet Hardware

Playing Videos and Displaying Images

Supported File Formats

Accessing the Pulse Player Settings

Pulse Player Settings

Using the Android Operating System

Conﬁguring the Android Operating System Settings

Using Pulse Management

Troubleshooting

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About This Guide

Thank you for purchasing an Outform product. We recommend reading this user guide in its entirety in order to maximize the performance and service life of this product. This product is intended for commercial use and should be installed by authorized personnel only.

Introducing the iDISPLAY

The iDISPLAY are interactive digital displays designed to be used in commercial environments, and includes the following features:

• Quad core processor

• 1920 x 1080 full HD resolution

• Android 4.4 operating system

• 10-point touch capacitive screen

• 802.11b/g/n WiFi

• Bluetooth

• VESA

• 100M/1000M RJ45 Ethernet port with Power over Ethernet

• USB ports

• 2 speakers

• Headphone jack

If required, please ask for detailed speciﬁcations.

wall mounting option

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Important Notices

Copyright Information

All intellectual property rights in this publication are owned by Outform and protected by applicable copyright laws and international treaty provisions. Outform retains all rights not expressly granted. No part of this publication may be reproduced in any form whatsoever or used to make any derivative work without prior written approval by Outform.

Outform reserves the right to revise this publication, and/or make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time without prior notice. The information in this document is provided in good faith, but without any representation or warranty whatsoever, whether it is accurate, or complete or otherwise, and on express understanding that Outform shall have no liability whatsoever to other parties in any way arising from or relating to the information or its use.

All other trademarks are the property of their respective owners. Other company and brand products and service names are trademarks or registered trademarks of their respective holders.

This device complies with CE and FCC regulations.

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Safety and Warning Information

NOTE

This mark is applied to indicate that the equipment conforms to European safety and electro-magnetic compatibility standards.

WARNING!

Main Supply: This equipment is designed to operate from a 100-240 Volt, 50/60Hz AC power supply. The use of other power sources may damage this equipment. Check that the voltage marked on the rating plate located at the rear of the power adaptor states 100-240V. The manufacturer will NOT accept responsibility or damage or injury caused by connecting to the wrong voltage.

WARNING!

Main Adaptor: The supplied power adaptor is compatible with a standard main socket. If the power adaptor or lead gets damaged, it must be replaced by a qualiﬁed service agent with an approved adaptor of the same type and rating.

WARNING!

Dangerous voltage constituting a risk of electric shock is present inside this equipment.

WARNINGS!

The main plug shall be the main disconnect device and shall remain operable at all times.

Do not push objects into holes and ventilation slots.

Do not expose this product to moisture or place any objects ﬁlled with liquids on or near the product.

Do not place a naked ﬂame source, such as lighted candles, on or near this product.

Do not store or operate the device in environments where the temperature is above 50 degrees celsius or below -10 degrees celsius.

Do not intentionally hit the device or place heavy or sharp objects on the device.

Only use accessories speciﬁed by the manufacturer.

Keep the device away from benzene, diluents, and other chemicals.

Do not attempt to repair this product yourself. Always use a qualiﬁed service agent to perform adjustments or repairs.

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Package Contents

The package contains the following items:

Display Tablet

Power Adapter Power Cable

(US, UK, or EU)

USB Mini Mouse

(Included with advertising

displays only)

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Display Exterior Components

Bottom View

1 43

Rear View

7 8 9

No. Description

1 3.5mm audio jack

2 RJ45 Ethernet jack with Power over Ethernet

3 USB 2.0 host port

4 USB 2.0 OTG port

5 DC in power supply port

6 VESA 100mm x 100mm mounting bracket screw holes

7 Power button

8 Back button

9 Volume control

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Quick Start User Guide

This section describes how to set up and use the iDISPLAY tablet for the ﬁrst time. The tablet runs OUTFORM’s Pulse Player software by default, which runs on an Android operating system installed in the player to play the desired content.

Setting up the Tablet Hardware

Connect the following components to the back side ports of the iDISPLAY tablet:

• The power adapter, plugged in to a nearby plug outlet.

• Alternately, power may be supplied through the RJ45 outlet by plugging in an

RJ45 cable connected to a POE capable source.

The tablet automatically powers on and initiates the Pulse Player software, which in most cases plays a sample video by default.

Playing Videos and Displaying Images

Copy video and image ﬁles to the tablet using a USB thumb drive as follows:

1. Insert an empty USB drive into a computer and create a folder titled “0” (the number zero) at the topmost (root) directory of the drive. Ensure that no other content is on the drive.

2. Copy the desired video and image ﬁles to be played into the “0” folder.

3. Eject the drive from the computer and insert it into a USB port on the back side of the tablet.

4. A password prompt appears on the display. Enter the conﬁgured password using the on-screen keyboard. By default this password is “11223344” without the quotation marks, and can be modiﬁed later.

5. Upon successful entry of the password, select one of the two options that display, either to delete and replace the existing content on the tablet or to simply add additional content.

NOTE: If you choose to keep the existing content, the new content from the USB drive is copied alongside the existing content, and no ﬁles are deleted. However, if a ﬁle on the drive has the same name as a ﬁle already on the tablet, the ﬁle on the tablet will be overwritten.

6. After a message displays indicating that the content has been copied, the USB drive can be removed. The new content plays automatically.

NOTE: When auto-copying ﬁles from a Linux or MAC OS-based computer, hidden metadata ﬁles, preceded by a period “.”, may also get copied into the “0” folder on the USB drive. When Pulse Player attempts to play or display these ﬁles, a black screen is shown momentarily. Use the Explorer app mentioned in the Android Operating System

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Settings section below to manually delete these metadata ﬁles from the “0” folder on the device.

Supported File Formats

The tablet supports the following ﬁle formats:

• Standard Android applications (APK ﬁles) supported by Android 4.0 and more recent versions

• Video formats: 3gp / mp4 / avi / mkv / ﬂv / mov / rm / rmvb

• Image formats: jpg / jpeg / png / bmp

Accessing the Pulse Player Settings

When content is being played on the display, use a ﬁnger to draw a Z shape on the screen. Start at the top left of the screen and move in the direction shown below.

Note: If the tablet is an advertising display with no touch screen, plug the provided mouse into a usb port on the tablet. Click and drag the mouse to draw the Z-shape and interact with the tablet menus.

Then enter the conﬁgured or default password (“11223344” without the quotation marks) when prompted to open the Pulse Player settings interface.

Modify the “Change Password” Pulse Player software setting to conﬁgure the password for this function.

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Pulse Player Settings

The following table describes the Pulse Player settings. For more information on how to use the underlying Android operating system, refer to the following section.

Setting Description

Software Update Check for available Pulse Player software updates. This

requires an Internet connection.

Back Return to playing the conﬁgured content.

Exit Exit Pulse Player and open the home screen of the base

Android operating system.

Exit Event Conﬁgure how the user stops content playback to open the

Pulse Player settings interface. Settings include the following:

• Z gesture: Draw a large Z shape on the screen by sliding a ﬁnger across the screen, starting at the top left of the screen.

• Tapping the screen 5 times: Tap anywhere on the screen 5 times.

• Z gesture and tapping the screen 5 times: Either draw a Z shape or tap 5 times as described above.

Z Gesture Detection Accuracy

Choose “Easy”, “Medium, or “Hard” to conﬁgure how accurately the user must draw the Z shape to perform the Exit Event. “Easy” indicates a low level of drawing accuracy, “Medium” a fair amount of accuracy, and “Hard” a stricter level of accuracy, all with regards to how straight the lines of the Z shape are drawn and whether the drawing is oriented correctly.

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Setting Description

Reboot Reboot the tablet.

Status Bar Option Show and hide the Android operating system quick launch

status and tool bar that appears at the bottom of the screen after exiting Pulse Player. “ON” shows the status bar, while “OFF” hides it.

Volume Adjustment Option

Auto Start Pulse Player

MDM Function Enable and disable the Pulse Management software to

Change Password Select this setting to modify the conﬁgured password used to

Default Password Visibility Option

Password Validation Feature Option

Image Interval Time Adjust the length of time (in seconds) an image or picture

Video Ratio Option

Player Orientation Option

Enable and disable volume adjustment buttons on the exterior of the Pulse Player device. “ON” means the buttons are enabled, while “OFF” indicates that the buttons are disabled. Note that this option only works for iDISPLAY tablets, and does not aect the use of the media player settop box.

Enable and disable running Pulse Player automatically when the device powers on. “ON” indicates to automatically run Pulse Player, whereas “OFF” does not, instead conﬁguring the device to load the Android operating system home page when the system powers on.

remote control iDISPLAY devices.

perform administrative tasks related to Pulse Player.

Show (“ON”) or hide (“OFF”) the conﬁgured default password in the password entry ﬁeld.

Enable (“ON”) or disable (“OFF”) option to password restrict administrative tasks related to Pulse Player.

is displayed before displaying the next image or video. The conﬁgured time value can be within the range of 2 – 600 seconds.

“ON” indicates keeping the original video and image size ratio when being played or displayed, whereas “OFF” indicates resizing content to ﬁt the screen.

“ON” enables automatic screen orientation recognition based on how the device is positioned, enabling the portrait display orientation. “OFF” keeps the screen oriented in the default landscape display orientation. Note that this option only works for iDISPLAY tablets, and does not aect the use of the media player set-top box.

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Setting Description

Log Option “ON” enables recording Pulse Player log messages to a log

ﬁle stored in the internal device memory. If this setting is enabled, the log ﬁle “PulsePlayer_Log.txt” is created and stored in the top-most directory of the device’s internal memory, which can be accessed through the “Explorer” Android operating system app.

Forward To Option Enable (“ON”) and disable (“OFF”) a “forward event”

initiation, such as opening a conﬁgured webpage (caused by the user tapping the screen when content is playing). When enabled, speciﬁc settings related to the event display immediately below this setting.

Forward Target(TP Folder/URL)

Set URL Shown when the “Forward To Options” setting is enabled

Inactivity Time-out The length of time (in seconds) it takes for a password

Warning Dialog Expire Time

Shown when the “Forward To Options” setting is enabled. Options include either specifying a URL to which the user is forwarded, opening the Pulse Player web browser, which also enables the “Set URL” setting (see this setting’s description below), or “TP Folder”, which causes an event conﬁgured by content, such as a web page ﬁle, stored in the “tp” folder to be opened or played. TP folder content must be loaded into the device’s top-level internal memory directory for the “TP Folder” forward target setting to work.

and conﬁgurable when the “Forward Target(TP Folder/URL)” setting is set to “URL”. Select this setting to specify a forward event URL. Do not include “http://” at the beginning of the URL.

input ﬁeld or forward event webpage to time-out. The value speciﬁed must be a value between 15 and 600 seconds. In the case of a password input ﬁeld, once the inactivity time is reached, the ﬁeld disappears and the content continues playing. In the case of a URL forward event, this amount of time speciﬁes when a warning dialog pops up prompting the user to stay on the page or return to the initially playing content.

The length of time (in seconds) from which the forward event webpage inactivity time-out warning dialog appears until Pulse Player returns to playing the initially conﬁgured video or image content. The value speciﬁed must be a value between 3 and 600 seconds.

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Setting Description

Hardware Acceleration Option

Progress Box Option

Cache Clear Option When enabled the forward to browser Cache and cookies are

Reboot Scheduler Conﬁgure a daily reboot time to ensure Pulse Player and the

Reboot On Error Turn this setting on to automatically reboot the device if

Enable (“ON”) or disable (“OFF”) hardware acceleration for better video playback performance, if needed.

Display (“ON”) or hide (“OFF”) an animated loading progress icon when loading a forward event URL.

cleared on exit from the Pulse Player. When disabled the Web browser cache and cookies are kept.

underlying Android operating system memory is regularly cleared and refreshed so as to maintain good playback performance for extended periods of time. OUTFORM recommends scheduling a daily reboot time when no customers are expected to use the device.

Pulse Player detects an error.

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Using the Android Operating System

This section describes parts of the underlying Android operating system that are relevant to using Pulse Player on OUTFORM devices. More important interface elements are described below:

Applications Menu

On the bottom or side of the Android home screen, which by default has a light blue background with scattered lighter colored circles, the applications menu can be accessed by tapping on the white circular icon with six white smaller squares. The applications menu contains commonly used Android applications and tools.

The following three applications most relevant to using your iDISPLAY device are described below:

PulsePlayer

Opens and runs the Pulse Player software to play interactive content.

Explorer

A ﬁle and folder system management application. Use Explorer to manually manage ﬁles to be played by Pulse Player (located in the “0” and “TP” folders, if present), as well as to access other system-speciﬁc ﬁles such as the Pulse Player log ﬁle.

Settings

Conﬁgure the Android operating system settings, such as to turn on and connect to a wireless network. The following section describes these settings more in-depth.

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Conﬁguring the Android Operating System Settings

Tap on the “Settings” icon to conﬁgure the following three relevant Android system settings:

Connecting to a Wireless Network

The preselected item on the left hand settings menu is “Wi-Fi”. To enable wireless connections, drag the “Wi-Fi” menu item slider to the right to display “ON”. After a few seconds available wireless networks appear on the right side of the screen. Select a network to conﬁgure and connect to it.

Connecting to a Wired Network

A wired connection may be made using a USB to Ethernet adapter. Select “More…” on the Android settings left hand menu. On the menu to the right, select “Ethernet” and ensure “Use Ethernet” is checked. Immediately below the “Use Ethernet” option, open “Static IP Settings” to conﬁgure your network’s wired connection settings.

Enable USB Debugging

This setting allows developers to debug their applications. Select “Developer options” on the left hand menu and then ensure “USB debugging” on the right is checked. Under the “Device” section on the left side menu, “USB” and then “Connect to PC” also needs to be enabled.

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Using Pulse Management

Pulse Management is an additional subscription-based feature that can be used to remotely control iDISPLAY devices. When connecting to the Internet, the Pulse Management app automatically connects to the service’s servers, as is indicated by the “Registering Device” message that brieﬂy appears. If connecting to the Internet for the ﬁrst time, a prompt appears requesting device administrator activation. As Pulse Management is intended to run in the background regardless of whether your organization has registered for a Pulse Management account, select “Activate”.

Note that the Pulse Management app icon is present in the Android app menu, but serves no function other than to indicate that the app has been installed. Tapping on the app icon simply runs the software in the background without displaying any visual messages or conﬁrmations.

The service can be enabled and disabled by adjusting the “MDM Function” setting in the Pulse Player settings menu.

Contact OUTFORM for help in setting up the Pulse Management service.

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Troubleshooting

The following section lists common questions and troubleshooting scenarios.

When the Pulse Player forward to URL option is enabled, why does the conﬁgured website not appear when I tap the screen?

Two possible reasons are explained below:

• The device is not connected to the Internet. Refer to “Conﬁguring the Android Operating System Settings” above.

• Ensure the conﬁgured URL is correct in the Pulse Player settings. Also, do not include “http://” at the beginning of the URL.

When I insert a USB drive into my iDISPLAY device, the system does not automatically prompt me to load my content onto the device.

Check the following:

• Ensure Pulse Player is running.

• Unplug and reinsert the USB drive to ensure the drive is connected properly.

• Ensure content to be played on the device is stored in a folder named “0” (the

number zero), and that this folder is located at the top-most (root) directory of the USB drive.

• Use your computer to check if the USB drive contains an error. View your computer’s operating system documentation to troubleshoot any problems related to the USB drive.

• The USB drive was inserted into the “USB OTG (On-The-Go)” port of the iDISPLAY device with the Android system “Developer options” setting “USB debugging” enabled. The “USB OTG” port can also be used for developer debugging purposes. If the “USB debugging” setting is enabled, only the “USB” port can be used to load content onto the device. To use the “USB OTG” port, disable “USB debugging”.

What is the default Pulse Player password?

The default password is “11223344” without the quotation marks.

Why does my device reboot multiple times when I auto-copy data from my USB drive?

This happens when an unsupported/corrupt ﬁle is copied to the device. Pulse Player has a built-in auto recovery program that reboots the device a minimum of 5 times to protect the software conﬁguration. After rebooting a number of times, a prompt appears requesting to delete the currently loaded content. Select “Yes” and enter your password. The content stored in the “0” folder on the device is deleted. Doublecheck the ﬁles on your computer to ﬁx any problems related to the ﬁles, recopy the desired content to the USB drive from your computer, and then perform the auto-copy procedure a second time.

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For additional assistance, visit outformsupport.com.

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FCC Statement:

This device complies with part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired

operation.

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications not expressly approved by the party responsible

for compliance could void the user's authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.