Outback Power Systems MATE3 User Manual

MATE3

System Display and Controller

Owner’s Manual

About OutBack Power Technologies

OutBack Power Technologies is a leader in advanced energy conversion technology. Our products include
true sine wave inverter/chargers, maximum power point tracking charge controllers, and system
communication components, as well as circuit breakers, batteries, accessories, and assembled systems.

Contact Information

Telephone:

Mailing Address:
(North America)

E-mail: [e-mail]

Web Site: www.outbackpower.com

+1.360.435.6030 (North America)
+1.360.618.4363 (Technical Support)
+1.360.435.6019 (Fax)

OutBack Power Technologies
5917 – 195
Arlington, WA 98223 USA

th

Street N.E., #7

Address:

Sales, Marketing, & Warranty
6115 – 192nd Street NE
Arlington, WA 98223 USA

Disclaimer

UNLESS SPECIFICALLY AGREED TO IN WRITING, OUTBACK POWER TECHNOLOGIES:

(a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR
OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION.

(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE, WHETHER DIRECT, INDIRECT,
CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. THE
USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK.

Warranty Summary

OutBack Power Technologies Inc. warrants that the products it manufactures will be free from defects in
materials and workmanship for a period of five (5) years subject to the conditions set forth in the warranty
detail, found inside the back cover of this manual.

OutBack Power Technologies cannot be responsible for system failure, damages, or injury resulting from
improper installation of their products.

Notice of Copyright

MATE3 System Display and Controller Owner’s Manual © November 2011 by OutBack Power
Technologies. All Rights Reserved.

Trademarks

OutBack Power is a registered trademark of OutBack Power Technologies.

Date and Revision

November 2011, Revision C

Part Number

900-0117-01-00 Rev C

Important Safety Instructions

READ AND SAVE THESE INSTRUCTIONS!

This manual contains important safety instructions for the MATE3 System Display and Controller. Read all
instructions and cautionary markings on the MATE3 and on any accessories or additional equipment
included in the installation. Failure to follow these instructions could result in severe shock or possible
electrocution. Use extreme caution at all times to prevent accidents.

Symbols Used

WARNING: Hazard to Human Life

This type of notation indicates that the hazard could be harmful to human life.

CAUTION: Hazard to Equipment

This type of notation indicates that the hazard may cause damage to
the equipment.

IMPORTANT:

This type of notation indicates that the information provided is important to
the installation, operation, and/or maintenance of the equipment. Failure to
follow the recommendations in such a notation could result in voiding the
equipment warranty.

Audience

This manual is intended for use by anyone required to install and operate this equipment. Be sure to
review this manual carefully to identify any potential safety risks before proceeding. The operator should
be familiar with all the features and functions of this equipment before proceeding. Failure to install or
use this equipment as instructed in this manual can result in damage to the equipment that may not be
covered under the limited warranty.

900-0117-01-00 Rev C 1

Important Safety Instructions

Definitions

The following is a list of initials, terms, and definitions used in conjunction with this product.

Table 1 Terms and Definitions

Term Definition

AC Alternating Current; refers to voltage produced by the inverter, utility grid, or generator

AGS Advanced Generator Start

AUX Auxiliary switched relay or 12-volt output for OutBack devices

Battery Monitor See FNDC.

DC Direct Current; refers to voltage produced by the batteries or renewable source

FCC Federal Communications Commission

FNDC FLEXnet DC Monitor; battery monitor manufactured by OutBack Power.

May be referred to as battery monitor

FX-class A family of OutBack inverter products, such as the FX, VFX, GTFX, GVFX, and GFX models;

used to differentiate them from Radian-class

Grid-interactive,
grid-intertie, grid-tie

HBX High Battery Transfer; a function of the MATE3

IEEE Institute of Electrical and Electronics Engineers; refers to a series of standards and

LED Light-Emitting Diode; refers to indicators used by the inverter and the system display

MPP Maximum Power Point

MPPT Maximum Power Point Tracking

PV Photovoltaic

Radian-class A family of Outback inverter products, such as the GS models; used to differentiate them

RTS Remote Temperature Sensor; accessory that measures battery temperature for charging

SOC State of charge of a battery bank, usually as measured by a battery monitor

System display Remote interface device (such as the MATE3), used for monitoring, programming and

Utility grid The electrical service and infrastructure supported by the electrical or utility company;

Utility grid power is available for use and the inverter is a model capable of returning
(selling) electricity back to the utility grid

practices for the testing of electrical products

from FX-class

communicating with the inverter; also called “remote system display”

also called “mains”, “utility service”, or “grid”

2 900-0117-01-00 Rev C

General Safety

WARNING: Limitations on Use

This equipment is NOT intended for use with life support equipment or other
medical equipment or devices.

CAUTION: Equipment Damage

Only use components or accessories recommended or sold by OutBack Power
Technologies or its authorized agents.

IMPORTANT:

Do not attempt to install this equipment if it appears to be damaged in any
way. See the Warranty section for instructions on returning the equipment.

Personal Safety

Important Safety Instructions

WARNING: Personal Injury

 Use standard safety practices when working with electrical equipment.

(Remove all jewelry, use insulated tools, wear cotton clothing, etc.)

 Review the system configuration to identify all possible sources of energy.

Ensure ALL sources of power are disconnected before performing any
installation or maintenance on this equipment. Confirm that the terminals
are de-energized using a validated voltmeter (rated for a minimum
1000 Vac and 1000 Vdc) to verify the de-energized condition.

WARNING: Fire Hazard

Do not operate the unit with damaged or substandard cabling.

CAUTION: Equipment Damage

 Strictly enforce clearance requirements and keep all vents clear of

obstructions that can inhibit air flow around or through the unit.

 Sensitive electronics inside the equipment can be destroyed by static

electricity. Be sure to discharge any static electricity built up before
touching the equipment and wear appropriate protective gear.

 Do not perform any servicing other than that specified in the installation

instructions unless qualified to do so and have been instructed to do so by
OutBack Power Technologies Technical Support personnel.

900-0117-01-00 Rev C 3

Important Safety Instructions

Regulatory Specifications

See page 153 for all specifications and regulatory information, including certifications.

Required Resources

This product is required to be installed according to pertinent safety codes and standards. If installed in
the United States, wiring practices must meet the requirements of the National Electrical Code (NEC).
If installed in Canada, wiring practices must meet the requirements of the Canadian Electrical Code.

~ National Electrical Code (NEC)/NFPA 70, Current Edition
~ Canadian Electrical Code C22.1, Current Edition

Additional Resources

The following are references which may be used when installing this equipment. Depending on the
nature of the installation, it may be highly recommended to consult any or all of these resources.

~ National Electrical Code (NEC)/NFPA 70 Handbook, Current Edition
~ UL 1741, Current Edition, Static Inverter and Charge Controllers for Use in Photovoltaic Power Systems
~ International Building Code (IBC), Current Edition
~ Photovoltaic Power Systems and the 2005 National Electrical Code: Suggested Practices

4 900-0117-01-00 Rev C

Important Safety Instructions

Recycling Information

IMPORTANT: Recycle Electronics and Batteries

Batteries are considered hazardous waste and must be recycled according to
local jurisdiction. Inverters and other electronics contain metals and plastics
that should be recycled. The following websites and phone numbers provide
additional information for recycling electronic products and batteries.

Earth 911, USA

Web site: http://0H0Hwww.Earth911.com
Address: 14646 N. Kierland Blvd., Suite 100
Scottsdale, AZ 85254
Phone: [phone] (direct)

OurEarth.org, USA

There is a place on the website for contacting OurEarth.org using email. No direct email address
is provided.

Web site:

5H5Hhttp://www.ourearth.org

Address: P.O. Box 62133
Durham, NC 27715
Phone: [phone]

Environmental Protection Agency, USA

Web site: http://www.epa.gov/wastes/conserve/materials/ecycling/donate.htm
Address: EPA USA
Office of Resource Conservation and Recovery (5305P)

1200 Pennsylvania Avenue NW
Washington, DC 20460

Keep America Beautiful, USA

Web site: http://www.kab.org/
Email:
Address: 1010 Washington Boulevard
Stamford, CT 06901
Phone: [phone] (Main number)
Fax: [phone]

[e-mail]

National Institute of Recyclers, Mexico

Web site: http://www.inare.org.mx/
Email: [e-mail],
Phone: [phone]
Fax: [phone]

900-0117-01-00 Rev C 5

[e-mail]

Important Safety Instructions

Natural Resources Canada

Web site: http://www.nrcan-rncan.gc.ca/mms-smm/busi-indu/rec-rec-eng.htm
Address: 580 Booth

Ottawa, ON K1A 0E8
Phone: [phone]
TTY: +1.613.996.4397
(Phone and TTY: Monday to Friday, 8:30 a.m. to 4:30 p.m. ET)

Office of Waste Management, Canada

Web site: 8H8Hhttp://www.portaec.net/library/recycling/recycling_in_canada.html
Address: Office of Waste Management
Conservation and Protection
Environment Canada
Ottawa, Ontario K1A 0H3
Phone: [phone]

EuroRecycle.net, Europe

The following website provides general information about recycling in Europe. It also provides a list of
companies and organizations that provide recycling information or assistance.

Web site: http://euro.recycle.net
E-mail:

9H9Hhttp://euro.recycle.net/cgi-bin/feedback1.cgi?w=27

(This is an online form providing a means to contact the owners of the website.)

6 900-0117-01-00 Rev C

Table of Contents

Important Safety Instructions .............................................................................................1

Symbols Used ................................................................................................................................................................................1

Audience .........................................................................................................................................................................................1

Definitions.......................................................................................................................................................................................2

General Safety ...............................................................................................................................................................................3

Personal Safety..............................................................................................................................................................................3

Regulatory Specifications..........................................................................................................................................................4

Required Resources.....................................................................................................................................................................4

Additional Resources ..................................................................................................................................................................4

Recycling Information ................................................................................................................................................................5

Introduction......................................................................................................................11

Purpose......................................................................................................................................................................................... 11

Functions...................................................................................................................................................................................... 11

Features ........................................................................................................................................................................................11

Installation........................................................................................................................13

Parts List........................................................................................................................................................................................ 13

Dimensions.................................................................................................................................................................................. 13

Location Considerations......................................................................................................................................................... 14

Mounting Considerations ...................................................................................................................................................... 14

Mounting Options..................................................................................................................................................................... 15

Installing the MATE3 ................................................................................................................................................................ 16

Connecting the MATE3 ...........................................................................................................................................................17

Setting up Communication to the MATE3....................................................................................................................... 22

Connecting a MATE3 Directly to a Computer............................................................................................................................... 22

Connecting a MATE3 Indirectly to a Computer on a Network Switch ................................................................................. 23

Connecting a MATE3 to a Computer Using a Router (internal to an intranet).................................................................. 24

Connecting a MATE3 to a Computer Using a Router (external through the Internet)................................................... 26

Operation .........................................................................................................................29

Display and LED Status Indicators....................................................................................................................................... 29

LED Status Indicators ............................................................................................................................................................................ 30

Battery LEDs .................................................................................................................................................................................................................. 30

Inverter LED (green) ................................................................................................................................................................................................... 30

Charger LED (yellow) ................................................................................................................................................................................................. 30

Generator LED (green)............................................................................................................................................................................................... 31

Events LED (red)........................................................................................................................................................................................................... 31

AC Input LED (yellow)................................................................................................................................................................................................ 31

Favorite LED (green)................................................................................................................................................................................................... 31

Displays ..................................................................................................................................................................................................... 32

Power Up Screens ....................................................................................................................................................................................................... 32

Home Screens............................................................................................................................................................................................................... 33

Meter Bars................................................................................................................................................................................................................ 33

Home Screen Types .............................................................................................................................................................................................33

Basic Navigation ........................................................................................................................................................................ 37

Soft Keys.................................................................................................................................................................................................... 37

Inverter Input Select Soft Key (FX-class inverters only; Off Grid system type only)........................................................................... 38

Grid Soft Key ................................................................................................................................................................................................................. 39

900-0117-01-00 Rev C 7

Table of Contents

Inverter Soft Key...........................................................................................................................................................................................................40

Warning Messages................................................................................................................................................................................................42

Error Messages .......................................................................................................................................................................................................43

Battery Soft Key ............................................................................................................................................................................................................46

Charge Controller Soft Key.......................................................................................................................................................................................52

DataLog Screen......................................................................................................................................................................................................53

Graph Screens.........................................................................................................................................................................................................54

Hot Keys.....................................................................................................................................................................................................55

INVERTER Hot Key........................................................................................................................................................................................................55

CHARGER Hot Key........................................................................................................................................................................................................56

GENerator Hot Key ......................................................................................................................................................................................................60

EVENTS Hot Key............................................................................................................................................................................................................61

AC INPUT Hot Key........................................................................................................................................................................................................62

FAVORITE Hot Key .......................................................................................................................................................................................................63

Controls and Navigation Keys .............................................................................................................................................. 64

Removing the Front Cover ..................................................................................................................................................................64

Control Wheel..........................................................................................................................................................................................65

Navigation Keys (buttons) ...................................................................................................................................................................66

Adjusting Set Points...............................................................................................................................................................................68

Programming ................................................................................................................... 69

Types of Settings ....................................................................................................................................................................... 70

Set Points...................................................................................................................................................................................... 70

Access to the Main Menu ....................................................................................................................................................... 71

Main Menu Structure ............................................................................................................................................................... 72

Settings Menus .......................................................................................................................................................................... 73

System Settings.......................................................................................................................................................................................73

System Information.....................................................................................................................................................................................................74

Save / Restore Configuration...................................................................................................................................................................................74

Saving a Configuration to an SD Card ...........................................................................................................................................................75

Restoring a Configuration from an SD Card ................................................................................................................................................76

Firmware Version.........................................................................................................................................................................................................76

Date and Time...............................................................................................................................................................................................................77

LCD Display....................................................................................................................................................................................................................77

Sound...............................................................................................................................................................................................................................78

Ethernet Addresses .....................................................................................................................................................................................................78

Ethernet Ports ...............................................................................................................................................................................................................79

Data Stream ...................................................................................................................................................................................................................79

System Name ................................................................................................................................................................................................................79

Installer Information ...................................................................................................................................................................................................80

Installer Settings...........................................................................................................................................................................................................80

Set User Access Level...........................................................................................................................................................................................80

Change Installer Password.................................................................................................................................................................................81

Challenge Installer Password ............................................................................................................................................................................81

Inverter Settings......................................................................................................................................................................................82

Search Menu..................................................................................................................................................................................................................82

AC Input and Current Limit ......................................................................................................................................................................................83

Grid AC Input Voltage Limits (FX-class only)......................................................................................................................................................85

Gen AC Input Voltage Limits (FX-class only)......................................................................................................................................................85

Grid AC Input Mode and Limits (Radian-class only)........................................................................................................................................86

Gen AC Input Mode and Limits (Radian-class only) ........................................................................................................................................87

AC Output.......................................................................................................................................................................................................................88

Low Battery ....................................................................................................................................................................................................................88

Battery Charger.............................................................................................................................................................................................................89

Battery Equalize............................................................................................................................................................................................................89

Auxiliary Output (AUX Modes, FX-class only)....................................................................................................................................................90

Auxiliary Output (AUX Modes, Radian-class only) ...........................................................................................................................................93

Auxiliary Relay (AUX Modes, Radian-class only)...............................................................................................................................................96

Inverter Stacking..........................................................................................................................................................................................................99

Grid-Tie Sell................................................................................................................................................................................................................. 101

8 900-0117-01-00 Rev C

Table of Contents

Calibrate .......................................................................................................................................................................................................................102

Reset the Inverter to Factory Defaults...............................................................................................................................................................103

Charge Controller Settings ...............................................................................................................................................................104

Charger .........................................................................................................................................................................................................................104

MPPT..............................................................................................................................................................................................................................105

Temperature Compensation.................................................................................................................................................................................106

Battery Equalize .........................................................................................................................................................................................................106

Grid-Tie Mode.............................................................................................................................................................................................................107

Auxiliary Output on the Charge Controller .....................................................................................................................................................107

Aux Modes for the Charge Controller................................................................................................................................................................108

Restart Mode...............................................................................................................................................................................................................110

Calibrate .......................................................................................................................................................................................................................110

Reset Charge Controller to Factory Defaults...................................................................................................................................................111

Battery Monitor Settings....................................................................................................................................................................112

Battery Setup ..............................................................................................................................................................................................................112

Shunt Enable...............................................................................................................................................................................................................112

FLEXnet Relay Mode ................................................................................................................................................................................................113

FLEXnet Relay Set Points........................................................................................................................................................................................113

Reset FLEXnet DC to Factory Defaults............................................................................................................................................................... 114

MATE3 Settings..................................................................................................................................................................................... 115

Advanced Generator Start (AGS) Mode ............................................................................................................................................................115

AGS Setup..............................................................................................................................................................................................................116

AGS Functional Test...........................................................................................................................................................................................117

AGS Voltage Start ...............................................................................................................................................................................................118

AGS Load Start.....................................................................................................................................................................................................118

AGS State-of-Charge (SOC) Start...................................................................................................................................................................119

AGS Must Run Schedule...................................................................................................................................................................................119

AGS Quiet Time Schedule................................................................................................................................................................................119

AGS Generator Exercise Schedule ................................................................................................................................................................120

Set Generator Total Run Time........................................................................................................................................................................121

AGS Timers............................................................................................................................................................................................................121

Data Logging........................................................................................................................................................................................................122

Data Log File Format .........................................................................................................................................................................................123

High Battery Transfer (HBX)...................................................................................................................................................................................124

Grid Use Time .............................................................................................................................................................................................................125

Charge Controller Float Coordination............................................................................................................................................................... 127

Global Charger Output Control ...........................................................................................................................................................................127

FLEXnet DC Advanced Control ............................................................................................................................................................................128

Reset MATE3 to Factory Defaults Screens........................................................................................................................................................129

Configuration Wizard.............................................................................................................................................................130

Creating New Configurations ..........................................................................................................................................................130

Using Existing Configurations .........................................................................................................................................................132

Restoring Configurations ..................................................................................................................................................................135

Applying the Profile to the System................................................................................................................................................ 137

Saving the Profile to an SD Card .....................................................................................................................................................138

Device Data Logs.....................................................................................................................................................................139

Saving Data Logs for the FLEXmax Charge Controller ............................................................................................................ 139

Saving Data Logs for the FLEXnet (FN) Battery Monitor.........................................................................................................140

Erasing Data Logs for the FLEXnet Battery Monitor.................................................................................................................141

Event Logs..................................................................................................................................................................................142

To Save an Event Log..........................................................................................................................................................................142

To Read an Event Log File from the SD Card ..............................................................................................................................143

To Delete an Event Log ...................................................................................................................................................................... 144

Firmware Update.....................................................................................................................................................................145

Saving the Update to the SD Card..................................................................................................................................................145

Installing the Firmware Update.......................................................................................................................................................147

Troubleshooting .............................................................................................................149

Basic Troubleshooting of the MATE3...............................................................................................................................149

900-0117-01-00 Rev C 9

Table of Contents

Event Messages........................................................................................................................................................................150

Start and Stop Reasons for the AGS Function............................................................................................................... 152

Specifications................................................................................................................. 153

Mechanical Specifications.................................................................................................................................................... 153

Regulatory Specifications..................................................................................................................................................... 153

Firmware Revision................................................................................................................................................................... 153

FCC Information to the User................................................................................................................................................154

Menu Maps..................................................................................................................... 161

Main Menu................................................................................................................................................................................. 162

SETTINGS: System Menu Map (with User Access Levels)......................................................................................... 163

SETTINGS: FX-class Inverter Menu Map (with User Access Levels)......................................................................164

SETTINGS: Radian-class Inverter Menu Map (with User Access Levels) .............................................................165

SETTINGS: Charge Controller Menu Map (with User Access Levels)....................................................................166

SETTINGS: FLEXnet DC Menu Map (with User Access Levels) ...............................................................................167

SETTINGS: MATE3 Menu Map (with User Access Levels)..........................................................................................168

Configuration Wizard.............................................................................................................................................................169

New Configurations............................................................................................................................................................................ 169

Existing Configurations .....................................................................................................................................................................170

Restoring Configurations.................................................................................................................................................................. 171

Setup Complete Screen ........................................................................................................................................................172

Device Data Logs..................................................................................................................................................................... 173

FLEXmax Charge Controller Data Logs ........................................................................................................................................173

FLEXnet DC Battery Monitor Data Logs ....................................................................................................................................... 174

Event Logs..................................................................................................................................................................................175

Product Registration ...................................................................................................... 177

Warranty ........................................................................................................................ 179

How to Arrange for Warranty Service ..............................................................................................................................180

Contacting OutBack............................................................................................................................................................................ 180

Troubleshooting .................................................................................................................................................................................. 180

Return Material Authorization (RMA)............................................................................................................................................ 180

Returning Product to OutBack........................................................................................................................................................ 181

Out of Warranty ..................................................................................................................................................................................................181

Index.............................................................................................................................. 183

10 900-0117-01-00 Rev C

Introduction

Purpose

A renewable energy system requires some combination of inverter/chargers, batteries, charge controllers,
and a renewable energy power source, as well as often interfacing with a generator. All of these
components need to be adjusted and monitored for optimum performance. The MATE3 System Display
and Controller (MATE3) provides that ability to monitor and program each OutBack component.

Functions

IMPORTANT:

The MATE3 is not intended for use with 32-volt inverters.

Specifically, the MATE3:



Communicates with FX Series inverters and Radian Series inverters, as well as OutBack charge controllers.



Coordinates system operation, maximizes performance, and prevents multiple products from conflicting with
each other.



Permits adjustments to individual products and to the overall power system, including battery charging.
Four different levels of access prevent users from changing settings that could potentially damage or disrupt
the system.

~ Switches among different components
~ Views the status of each component
~ Programs individual elements in the system, and also programs system-wide functions



Programs when an inverter connects to an AC source based on time, battery voltage, or time-of-day grid usage.



Signals a two-wire generator using the Advanced Generator Start (AGS) mode based on voltage, load, time of
day, and the state of charge of the batteries.



Controls auxiliary AC or DC loads such as cooling fans and relays.



Links up to ten OutBack Inverter/Chargers and FLEXmax charge controllers.
(An OutBack HUB10 Communications Manager is required.)



Issues a global Bulk or Equalize (EQ) charging command for both the inverters and charge controllers.
(An OutBack HUB Communications Manager is required.)

Features

The MATE3 include the following features:



Six-line graphical LCD display screen for information display



Four “soft” keys and six “hot” keys for navigation and programming



Two navigation keys (UP and TOP) for moving through the menu maps for each device



One PORT key for selecting devices connected to the HUB ports



One LOCK key to lock access levels to prevent unauthorized changes to settings



Circular, touch-sensitive control wheel with a button in the center



One SD memory card slot (up to 4 GB)



Communication protocol: proprietary OutBack multidrop network



Interconnecting cable: CAT5 (8 IATIA 518B) PC noncrossover network cable (6 ft/1.8m)



Maximum tested cable length: 300 feet (100 m) of cable in an office/commercial building



Computer interface: system monitoring through (read-only) capabilities through a network

900-0117-01-00 Rev C 11

Introduction

A

w

Battery Status LEDs (x3)

LCD Screen

INVERTER Hot Key

Inverter Status LED (Green)

CHARGER Hot Key

Charger Status LED (Yellow)

GEN(erator) Hot Key

GEN Status LED (Green)

Soft Keys (x4)

TOP Navigation

Key

LOCK Key

Control Wheel

EVENTS Hot Key

Event LED (Red)

SD Memory Card

C INPUT Hot Key

AC Status LED (Yellow)

FAVORITE Hot Key

Favorite Status LED (Green)

UP Navigation Key

PORT Navigation Key

Center Button

SD

Memory

Card Slot

Side View

Back Vie

Ethernet Port

Network Status LEDs

HUB or OutBack

Device

Figure 1 MATE3 Features

12 900-0117-01-00 Rev C

Installation

Parts List

The following items are included with the MATE3 System Display and Controller:



MATE3 (with front cover)



SD memory card



6-foot CAT5 noncrossover cable



Silicon grease pack



MATE3 System Display and Controller Owner’s Manual (this manual)

Dimensions

1

5/16”

0.79 cm)

7 ½ ”

(19 cm)

6 5/8”

(16.8 cm)

7 ¼ ”

(18.4 cm)

Figure 2 MATE3 Dimensions

SD Card
Slot

7 1/6”

(17.9 cm)

2 3/8”
(6 cm)

9/16”

(1.4 cm)

Front
Cover

Mounting Holes (x4)

1 5/8 ”

(4.2 cm)

Side View

1

Size may vary depending on availability.

900-0117-01-00 Rev C 13

Installation

Location Considerations

The following information is important to consider when installing the OutBack MATE3:



The MATE3 is intended for indoor installations only. Installing the MATE3 outdoors could expose it to damaging
environmental conditions. Such damage is not covered by the limited warranty.



Readability of the display is affected by direct sunlight. It should be positioned about eye level for easier viewing
and access.



The MATE3 voltage is less than 30 Vdc and is thus considered a “limited energy” circuit normally requiring no
conduit. Cable runs must be protected and runs must be in approved conduit when conditions require.
Consult the local inspector for specific installation requirements.

IMPORTANT:

Signal degradation can result if cable is run in conduit with AC wiring or in
other electrically “noisy” environments; these can affect the maximum length
the cable can run without incurring transmission errors.

Mounting Considerations

The MATE3 includes one 6-foot CAT5 cable. When working with CAT5 cables considering the following
best practices:



CAT5 cable is not as strong as standard house wiring and must be handled carefully. Avoid kinking the cable or
tearing its outer sheathing.



Use plastic standoff cable staples, J-hooks, or cable trays to support long runs of CAT5 cable. Do not splice cables.

14 900-0117-01-00 Rev C

Installation

Mounting Options

Mounting bracket kits are sold as accessories for the MATE3 to accommodate different types of
installations. These include kits for flat mounting, surface mounting, and FLEXware mounting.
Follow the installation instructions included with each bracket for mounting the MATE3.

The MATE3 Flat Mount Kit (FW-MB3-F) is used for mounting the
MATE3 flat against a wall surface. It consists of a flat mounting plate.

It requires that an electrical outlet box (not provided) be installed in
the wall to allow space for the CAT5 cables protruding out of the
back of the MATE3. The CAT5 cable is then run through the wall into
the electrical outlet box to the MATE3. The MATE3 mounts to the
plate with the cable recessed into the wall.

Figure 3 MATE3 Flat Mount Kit (FW-MB3-F)

The MATE3 Surface Mount Kit (FW-MB3-S) is used for mounting the
MATE3 to a flat surface, but doesn’t require any holes in the surface to
accommodate the CAT5 cable. It consists of a bracket that holds the
MATE3 away from the surface to allow clearance for the CAT5 cable.

Figure 4 MATE3 Surface Mount Kit (FW-MB3-S)

The FLEXware MATE3 Mounting Bracket (FW-MB3) is intended for
mounting the MATE3 to a FLEXware assembly, either a FLEXware 1000 or
FLEXware 500 AC Enclosure. It is also intended to mount the MATE3
directly to a Radian-class inverter.

Figure 5 MATE3 FLEXware Mount Kit (FW-MB3)

900-0117-01-00 Rev C 15

Installation

Transparent view

from the front

To install the MATE3 without a
mounting bracket:

1. To allow room for the CAT5 cables
protruding out the back of the
MATE3, cut a hole in the mounting
surface that is 1-1/2" (height) by
2" (width), approximately 1-5/8"
from the right edge and 1-3/8" up
from the bottom.

2. Place the MATE3 on the wall with the
cables inside the hole and mark the
mounting holes by pushing a long
nail into the mounting holes and
putting a leader hole in the surface.

NOTE: Do not use a nail that is larger
than the mounting screws.

Figure 6 Mounting the MATE3 without a Bracket

Installing the MATE3

The MATE 3 has several options for installation.



The MATE3 can be connected directly to an OutBack Inverter/Charger.



The MATE3 can be connected directly to a FLEXmax Charge Controller.



The MATE3 can be connected to a HUB4 or HUB10 Communication Manager when other OutBack devices are
used in the system, such as charge controllers or multiple inverters.

In addition, the MATE3 can be connected to a computer (for monitoring only). This feature uses an online
web page to provide a graphic user interface (GUI) for monitoring information on the system. See page 22
for details on this feature. The GUI cannot be used to change settings. The MATE3 can be connected to a
computer in one of three ways:



directly (i.e., MATE3 to computer [requires a crossover CAT5 cable], or
MATE3 to network switch to computer [does not require a crossover CAT5 cable]),



using a network router (i.e., MATE3 to router to computer), or



using a wireless adapter connecting through a network router with wireless capabilities.

IMPORTANT:



Connecting the MATE3 to a computer or network router requires advanced
knowledge of network protocols and how to manually set IP addresses and
port forwarding.



Installing multiple OutBack devices requires the use of the HUB4 or HUB10
Communication Manager.



The MATE3 cannot operate with a FLEXnet DC Battery Monitor without an inverter,
charge controller, or HUB product in the configuration.

16 900-0117-01-00 Rev C

Installation

Connecting the MATE3

With the location and mounting options determined, choose one of the options in the previous section
and prepare the location accordingly. Follow the instructions below to connect the wiring to the
components based on the specific installation. Use the illustrations to identify cable placement.



MATE3 directly to an inverter or charge controller. See Figure 7.



MATE3 to HUB Communications Manager that connects to an inverter and a charge controller. See Figure 8.



MATE3 to a HUB Communications Manager with stacked (multiple) inverters. See Figure 9.
(This configuration can also be used for multiple charge controllers.)



MATE3 to a HUB Communications Manager and directly to a computer. See Figure 10.



MATE3 to a HUB Communications Manager and indirectly to a computer through a network switch.
See Figure 11.



MATE3 to a HUB Communications Manager directly to a network router that connects to a computer.
See Figure 12.



MATE3 to a HUB Communications Manager indirectly to a network router with wireless capabilities.
See Figure 13. See

IMPORTANT

To connect the MATE3:

note on page 16 about this configuration.

1. Locate the position for the MATE3. Prepare the mounting surface according to the type of

mounting chosen.

2. Run the CAT5 cable from the source (HUB, inverter, or charge controller) to the MATE3’s location.

Connect the CAT5 cable to the source.

3. Connect the CAT5 cable to the MATE3 and secure it to the mounting bracket or surface.

MATE3 (Back View)

CAT5 Cable

OutBack

Inverter/Charger

MATE3 (Back View)

FLEXmax Charge

Controller

NOTE:

The MATE3 can be connected to an MX60 Charge Controller, but
only monitoring features will be available. The MATE3 will not
be able to program the MX60.

CAT5 Cable

Figure 7 Direct Connections to the MATE3 (no HUB)

900-0117-01-00 Rev C 17

Installation

FLEXmax Charge

Controller

To program the settings for the
system on the MATE3, see the
Programming section of this manual.

OutBack HUB

Communication Manager

CAT5 Cable

MATE3 (Back View)

CAT5 Cable

OutBack

Inverter/Charger

CAT5 Cable

Figure 8 MATE3 Connections using a HUB Communication Manager

FLEXmax Charge

Controller

To program the settings for the
system on the MATE3, see the
Programming section of this manual.

OutBack HUB

Communication

Manager

CAT5 Cable

CAT5
Cable

MATE3 (Back View)

CAT5
Cable

OutBack

Inverter/Charger

(Slave)

OutBack

Inverter/Charger

(Master)

CAT5
Cable

Figure 9 MATE3 Connections for Stacked Inverters

18 900-0117-01-00 Rev C

Installation

FLEXmax Charge

Controller

OutBack HUB

Communication

Manager

MATE3 (Back View)

CAT5 Cable

Computer

IMPORTANT:

CAT5 Cable

CAT5 Cable

For instructions on how to access the MATE3
web page on a computer, see page 22 .

OutBack

Inverter/Charger

 DHCP must be disabled.

A static IP address will be
set on the computer and
the MATE3.

 This connection may require

a CAT5 crossover cable.
Some modern computers
may be able to perform the
crossover function even if a
noncrossover cable is used.
(The Ethernet chipset must
support auto-switching.)

If this is not the case, then a
network switch or router
must be used. See Figure 11.

Figure 10 MATE3 Connections to a Computer (Direct)

OutBack HUB

FLEXmax Charge

Controller

Communication

Manager

CAT5 Cable

CAT5
Cable

MATE3 (Back View)

CAT5 Cable

Network

Computer

Switch

CAT5
Cable

OutBack

Inverter/Charger

IMPORTANT:

CAT5 Cable

For instructions on how to access the MATE3
web page on a computer, see page 22 .

DHCP must be disabled.
A static IP address will be
set on the computer and
the MATE3.

Figure 11 MATE3 Connections to a Computer (Using a Network Switch)

900-0117-01-00 Rev C 19

Installation

FLEXmax Charge

Controller

IMPORTANT:

Connecting the MATE3 to a computer or network router
requires advanced knowledge of network protocols and
how to manually set IP addresses and port forwarding.

OutBack HUB

Communication

Manager

MATE3 (Back View)

Computer with

Wireless Adapter

Network

Router with

Wireless

Capabilities

CAT5 Cable

CAT5 Cable

For instructions on how to set up the MATE3
and router to access the MATE3 web page on
a computer, see page 24.

CAT5 Cable

CAT5 Cable

OutBack

Inverter/Charger

IMPORTANT:

DHCP must be enabled.

Figure 12 MATE3 Connections to a Computer (Using a Network Router)

20 900-0117-01-00 Rev C

IMPORTANT:

Connecting the MATE3 to a computer or network router
requires advanced knowledge of network protocols and
how to manually set IP addresses.

For an INTERNET Connection:

Installation

Computer with

Wireless Adapter

 DHCP must be disabled.
 Static IP addresses must be set.
 Port forwarding must be enabled and set.

For an INTRANET Connection:

 DHCP must be enabled.

OutBack HUB

FLEXmax Charge

Controller

Communication

Manager

CAT5 Cable

MATE3 (Back View)

CAT5 Cable

OutBack

Inverter/Charger

by way of Internet

Universal

Wireless

Wi-Fi Adapter

Adapter

Network

Router with

Wireless

Capabilities

CAT5 Cable

CAT5 Cable

For instructions on how to set up the MATE3
and router to access the MATE3 web page on
a computer, see page 24.

Figure 13 MATE3 Connections to a Computer (Wireless-to-Wireless)

900-0117-01-00 Rev C 21

Installation

Setting up Communication to the MATE3

IMPORTANT:

Use either Mozilla Firefox® or Google Chrome® browsers to view the MATE3
web page on a personal computer. Internet Explorer® may not work properly.

Connecting a MATE3 Directly to a Computer

To access the MATE3 web page directly from the MATE3, follow the instructions below.

REQUIREMENTS:

 MATE3 configured for network communication

(see Programming section)

 A computer with networking enabled
 Mozilla Firefox® or Google Chrome® internet browser

To enable the MATE3 to communicate directly with a computer:

1. Make the connections illustrated in Figure 10.

2. On the computer, open a browser window.

3. In the address bar of the browser, type in the number 192.168.0.64 and press the ENTER key.

Address Bar

Recommended Browsers

Firefox® Chrome®

Not Compatible

Internet Explorer®

Figure 14 Accessing the MATE3 Directly Using a Computer

22 900-0117-01-00 Rev C

Connecting a MATE3 Indirectly to a Computer on a

)

Network Switch

To access the MATE3 web page using a network switch, follow the instructions below.

Installation

REQUIREMENTS:

 MATE3 configured for network communication

(see Programming section)

 A computer with networking enabled
 Mozilla Firefox® or Google Chrome® internet browser

To enable the MATE3 to communicate with a computer connected to a network switch:

1. Make the connections illustrated in Figure 11. Ensure the computer has a static IP address (for example,

192.168.0.63). Ensure it has the same netmask and gateway IP as the MATE3.

2. Ensure no other components on the network use the IP address 192.168.0.64. If there are other
components with that same IP address, then the MATE3's IP address must be changed.
See page 78 for instructions on changing the MATE3's IP address.

3. On the computer, open a browser window.

4. In the address bar, type in the number 192.168.0.64. (Or if the MATE3's IP address was changed, type in
the new number.

Address Bar

Recommended Browsers

Firefox® Chrome®

Not Compatible

Internet Explorer®

Figure 15 Accessing the MATE3 Using a Computer on a Network Switch

900-0117-01-00 Rev C 23

Installation

Connecting a MATE3 to a Computer Using a Router
(internal to an intranet)

IMPORTANT:

Connecting the MATE3 to a computer or network router requires advanced
knowledge of network protocols.

To access the MATE3 web page using a router that is connected to an internal intranet, follow the
instructions below.

REQUIREMENTS:

 MATE3 configured for network communication

(see Programming section)

 A computer with networking enabled
 A universal wireless adapter for the MATE3 (optional)
 Mozilla Firefox® or Google Chrome® internet browser
 Access to a router with wireless capabilities

To enable the MATE3 to communicate with a
computer connected to a router on an intranet:

1. Make the connections illustrated in Figure 12 or
Figure 13.

On the MATE3:

2. Go to the
MATE3

3. Press the center button on the control wheel to
set these changes on the MATE3.

4. Identify the IP address assigned to the MATE3.
To determine what the IP address is, press the

<PORT> key from the Home screen.

Ethernet Addresses

System Settings

and

screen in the

ENABLE DHCP

.

Recommended Browsers

Firefox® Chrome®

See Programming on page 78 for instructions on
accessing the

See the manufacturer's instructions for setting
up the router.

System Settings

Not Compatible

Internet Explorer®

on the MATE3.

Home Screen

NOTE:

The IP address shown in this
example may vary from the actual
IP address assigned by the router.

Continued on next page….

Figure 16 Setting up the MATE3 to use a Router on an Intranet

24 900-0117-01-00 Rev C

…continued from previous page.

On the computer:

To access the MATE3 web page:

1. Open a browser window.

2. In the address bar, type in the IP address.
Do not include any spaces. (For example: 192.168.0.64)

3. Press the Enter key on the computer keyboard.

Installation

Address Bar

Figure 16 Setting up the MATE3 to use a Router on an Intranet (continued)

900-0117-01-00 Rev C 25

Installation

Connecting a MATE3 to a Computer Using a Router
(external through the Internet)

IMPORTANT:

Connecting the MATE3 to a computer or network router requires advanced
knowledge of network protocols and how to manually set IP addresses and
enabling port forwarding.

To access the MATE3 web page using a router through the internet, follow the instructions below.

REQUIREMENTS:

 MATE3 configured for network communication

(see Programming section)

 A computer with networking enabled
 A universal wireless adapter for the MATE3 (optional)
 Mozilla Firefox® or Google Chrome® internet browser
 Access to a router with wireless capabilities
 Advanced knowledge of establishing static IP addresses

and enabling port forwarding in both the router and on
the MATE3

To enable the MATE3 to communicate with a
computer connected to a router:

1. Make the connections illustrated in Figure 12 or
Figure 13.

Recommended Browsers

Firefox® Chrome®

See Programming on page 78 for instructions on
accessing the

See the manufacturer's instructions for setting
up the router.

System Settings

Not Compatible

Internet Explorer®

on the MATE3.

On the MATE3:

2. Go to the
MATE3

3. Change the
and
network (

numbers are unique on the network. If any other
component has the same numbers, this will
NOT work.

4. Write these numbers down for use later in
these instructions.

5. Go to the
the
no higher than 64000 (for example, 8052). If an
FTP port or Telnet port is to be used, then
change those settings to the appropriate
number as provided by the network
administrator. If not, do not change them.

6. Press the center button on the control wheel to
set these changes on the MATE3.

Ethernet Addresses

System Settings

screen in the

and

DISABLE DHCP

IP Address, Netmask, Gateway

DNS-1

to the appropriate numbers for the

DNS-2

is optional). Ensure these

Ethernet Ports

HTTP

port to any number above 8000 , but

screen and change

,

.

Continued on next page….

Figure 17 Setting up the MATE3 to use a Router on the Internet

26 900-0117-01-00 Rev C

Installation

…continued from previous page.

7. Identify the MAC address assigned to the MATE3. This will be a unique number for each MATE3 (for example,
00:12:34:56:78:9A). Every MATE3 will have a different MAC address. To determine what the MAC address is, press
the <PORT> key from the Home screen.

MAC Address

Press the <PORT> key to display the

IP Address, Netmask, DNS-1,

(if used), and MAC address.

DNS-2

On the router's setup page:

IMPORTANT:

Router setup pages will vary by manufacturer. Consult the manufacturer's
documentation for the router in use for specific instructions on making the following
settings. Computers will need a hardwired connection to the router to access the
router's setup page). After setup is complete, the hardwired connection to the router
can be removed.

8. Set a static IP address, netmask, and DNS-1 for the router. Setting DNS-2 is optional.

9. Bind the MAC address of the MATE3 to the IP address set in the MATE3 on the router. See above to identify the MAC
address for the MATE3. This will be a unique nu mber for each MATE3.

10. Enable port forwarding on the router.

11. Assign the MATE3’s IP address to the designated port (e.g., 8052).

Continued on next page….

Figure 17 Setting up the MATE3 to use a Router on the Internet (continued)

900-0117-01-00 Rev C 27

Installation

…continued from previous page.

On the computer:

To access the MATE3 web page:

1. Open a browser window.

2. In the address bar, type in the IP address, followed by a colon, then the port number.
Do not include any spaces. (For example: 192.168.xxx.xxx:xxxx)

3. Press the Enter key.

Address Bar

Figure 17 Setting up the MATE3 to use a Router on the Internet (continued)

28 900-0117-01-00 Rev C