The OutBack MATE2M is a complete system controller and display for the OutBack FX inverter/charger. It provides a display
of the operation as well as allows for control and adjustment of the product setpoints. The OutBack MATE2M also coordinates
the operation of the entire inverter / charger system to maximize the performance and to prevent multiple products from
conflicting.
Through the use of an OutBack HUB communication manager a single OutBack MATE2M is able to connect to multiple FX
inverter/chargers and other OutBack products. A maximum of ten OutBack products will be able to be connected to a single
MATE2M via a HUB using CAT 5 type Ethernet cabling with 8 wire RJ45 modular connectors.
1.1 Features
AC INPUT LED
AC INPUT
BUTTON
4 by 20 character
backlit display
INVERTER LED
INVERTER
BUTTON
FOUR “SOFT”
BUTTONS
LCD Display
Four line, 80 character backlit LCD display with alphanumeric and graphic displays
Control Keypad
Six backlit silicone membrane keys – dedicated Inverter and AC input “hot” keys for control & 4 soft keys
Status Indicators
Two LED indicators: Green = Inverter status Yellow = AC Input status
Communication Protocol
Proprietary OutBack Multi-drop network using the OutBack HUB.
Interconnecting Cable
Standard CAT 5 PC network cable with RJ45 modular connectors / wired as non-crossover
Maximum Cable Length
The maximum distance that has been tested is 1000 feet of cable in an office / commercial building with success.
The OutBack MATE2M is designed for recessed panel or wall mounting in an indoor location. Keep the MATE2M out of direct
sunlight to make the display easier to view.
The cabling from the MATE2M to the FX inverter/charger or HUB is standard CAT5 type computer cable. Standard Ethernet
CAT5 cable, can be found at any home improvement or computer store. Consult your local inspector for specific installation
requirements. The current and voltage in the communication cable is limited to less than 30 volts DC and is considered to be a
“limited energy circuit”. No conduit should be required. Either CAT5 or CAT5e cable can be used. The MATE2M is shipped
with 50’ of cable with the correct RJ45 connectors already installed. Longer or shorter cables can be purchased pre-made or
custom length cable can be made on site. Follow the cable manufactures’ instructions when choosing connectors and crimping
tools.
NOTE: The maximum tested cable length from the MATE2M to an OutBack product is 1000 feet (300 meters).
This distance can vary depending on cable routing and location. MATE2M cable that is run in a ‘noisy’
environment (ex. A MATE2M cable run in conduit with AC wiring) will suffer from signal degradation,
impacting the maximum length the cable can be run without incurring transmission errors.
2.0 Basic Operation
2.1 Power Up
A soon as the MATE2M cable is plugged into a powered OutBack product, the MATE2M will power-up and display several
information screens. After a greeting and copyright screen appears, the next screen displayed has the MATE2M Code and
Screen Revisions (see below).
MOBILE
Code a.aa
Serial #xxxxxxxx
Screen EE b.bb
For an explanation of the differing code versions, see the MATE firmware revisions topic under MATE Release Notes on the
OutBack Power Systems User Forum found at:
After the Version screen the MATE2M will display a connected devices screen (see below). If the MATE2M does not find the
connected device, refer to the section
MATE2M found an FX MATE2M found no OutBack Product
Searching
for Devices
FX Found
The MATE2M’s operation and features are dictated by the code version. The serial
number displayed matches the bar coded sticker on the MATE2M’s main PCB. This
can be viewed by removing the MATE2M’s back cover. The Screen EE version refers
to the menu system currently loaded in the MATE2M. All of the version and serial
numbers should be referred to when contacting OutBack with MATE2M questions.
This section of the manual will cover how to use the buttons on the MATE2M to navigate the menus.
NOTE: The menu system displayed on the MATE2M will vary depending on the software version that the MATE2M
was programmed with at the time of manufacturing or during its last software upgrade.
2.2.1 Menu Structure
The OutBack MATE2M uses a branching menu structure to display
various OutBack products operation modes and status. The menus
are divided by product type and are categorized by type of settings
or information is being displayed.
An example of the menu structure is shown to the right. All the
screens that show AC meters are grouped together in one menu
MAIN MENU
STATUS
SETUP
MX
FX
METERS
BATTERY
OUTPUT
VOLTAGE
INPUT
VOLTAGE
INVERTER
CURRENT
tree allowing the user to find the required meter with a minimum of
button presses.
The top line of the MATE2M display will show the ‘path’ to the current menu; in this
example it is STATUS/FX/METERS.
STATUS/FX/METERS--------output 122 vac
voltage
DOWN UP TOP PORT
2.2.2 MATE2M Buttons
C IN
Soft Keys
The MATE2M uses a six button user interface to navigate the menus and to change setpoints of various OutBack products.
Two buttons are dedicated for the FX inverters and are labeled ACIN and INV. These buttons are special in that they can be
pressed at any time anywhere in the MATE2M menu structure, and they take you to the same screens. For this reason they
are referred to as ‘hot’ keys. Many common functions that need to be accessed often are found under the ACIN and INV
button.
The four lower buttons under the LCD are called ‘soft’ keys and are used for navigating around the menus and changing
values. Each ‘soft’ key has various functions dependent on the label directly above it on the lower line of the LCD.
NOTE: The lower line on the MATE2M is almost exclusively used for labels to the four soft keys below. This
manual will denote soft key button presses as <BUTTON>, where BUTTON corresponds with the label
displayed on the screen directly above the soft key.
The four buttons under the LCD are referred to as the ‘soft’ keys. Their operation is dependent on what their label says. The
label is the word on the bottom line of the LCD directly above the button.
Soft keys used to navigate the menus are commonly labeled
Soft keys that change settings are labeled either with the change they will make, such as :
there are more then a couple values that the setting can be changed to,
decrease, respectively.
STATUS/FX/METERS—P01
output: 119 vac
voltage
DOWN UP TOP PORT
SETUP/FX/INPUT---P00
Input setup
completed
TOP SETUP MAIN
In this example, pressing
the SETUP/FX/INPUT menu.
In this example, pressing
the SETUP/FX/INPUT menu.
screen, and
<UP>, <DOWN>, <NEXT>, <BACK>, or <TOP>.
<OFF>, <AUTO>, and <ON>, or if
<INC> and <DEC> are used to mean increase and
<DOWN> will take you to the next setpoint screen in
<TOP> will take you to the first setpoint screen in
<SETUP> will return you to the SETUP/FX
<MAIN> will take you back to the Main screen.
SETUP/FX/INPUT---P00
ac transfer CORD
control
DOWN CORD GEN PORT
SETUP/FX/INPUT---P00
ac1/grid 60 aac
limit
DOWN INC DEC PORT
ADV/FX/AUX-------P00
aux output Remote
function
DOWN INC DEC PORT
In this example, pressing
CORD mode. Conversely, pressing <GEN> will change the FX AC transfer
control to
In this example, pressing <INC> or <DEC> will change the numerical value of
the
In this example, there are multiple operating modes for the aux output function.
Pressing
GEN mode.
ac1/grid limit setting.
<INC> or <DEC> will cycle through the available modes.
INV key is located on the right side of the MATE2M LCD display. Pressing the INV key will take you to the INVERTER
The
CONTROL menu section as shown below.
A green LED indicator is located above the
modes, and is on continuously when full AC output voltage is available from the inverter. When the inverter is turned off or
when the AC input source is being used, the green LED will not be illuminated.
When an OutBack HUB is employed, the
INV
INVERTER CONTROL
currently: ON
OFF SRCH ON OK
INV “hot” key to allow direct control of the inverter from anywhere in the menu system.
INV key which flashes when the inverter is either in the search or power save
INVERTER CONTROL options effect all FX inverters on the HUB.
<OFF> Turns all the inverters connected to the MATE2M off
<SRCH> Causes the inverter to begin operating in the search mode if the AC
load connected is smaller than allowed by the programming of the
search function.
<ON> Turns all the inverters connected to the MATE2M on
<OK> Returns to the point in the menu system where you entered the
INVERTER CONTROL screen
2.2.5 The ‘AC IN’ Hot Key
The OutBack MATE2M includes an AC IN “hot” key to allow direct control of the AC input from anywhere in the menu system.
AC IN key is located on the left side of the MATE2M LCD display.
The
Above the
on continuously when the AC source is connected and in use. If no AC source is connected the yellow LED indicator will
remain off.
C IN
GEN AC AC
START INPUT AMPS OK
AC IN key is a yellow LED indicator which flashes when an AC source is available but not connected and which is
Pressing the <AC IN> key brings up the AC INPUT CONTROLS screen. This screen
AC INPUT CONTROLS
allows the user to adjust common AC input settings and modes. When an OutBack
HUB is employed, the
PORT 1. The Master then echoes the command to all of its slaves.
<GEN START> Controls the MATE2M Advanced Generator Starting Mode. See
<AC INPUT> Sets the input mode to CORD or GEN.
<AC AMPS> Allows the user to adjust shore cord AC input amps.
AC INPUT CONTROLS only effects the Master FX connected to
Pressing the <GEN START> at the AC INPUT CONTROLS screen brings up the GEN
START CONTROL
screen. This screen allows the user to change the Advanced
Generator Start (AGS) mode. Modes can only be changed when Advanced Generator
Start is enabled (See section
When an OutBack HUB is employed, the
5.0 Advanced Generator Start for more information).
GEN START CONTROL only effects the FX
that has been programmed as the AGS PORT in the AGS menu.
<OFF> Manually overrides AGS mode and shuts off the generat or
<AUTO> Allows the MATE2M to automatically start and stop the generator
according to the settings programmed in the AGS menu
<ON> Manually overrides AGS mode and starts the generator
<OK> Returns to the point in the menu system where you entered the GEN
START CONTROL
screen
AC INPUT SOURCE
currently: CORD
GEN CORD OK
AC CORD AMPS ------P01
Currently: 15.0 amps
MORE LESS PORT OK
Pressing the
INPUT SOURCE
<AC INPUT> key at the AC INPUT CONTROLS screen brings up the AC
screen. This allow the user to switch between shore cord or
generator input modes.
<GEN> Forces the FX to use the generator input settings
<CORD> Forces the FX to use the shore cord input settings.
<OK> Returns to the point in the menu system where you entered the AC
INPUT SOURCE
screen
Pressing the
CORD AMPS
<AC AMPS> key at the AC INPUT CONTROLS screen brings up the AC
screen. This screen allows the user to adjust the shore cord input size.
When the
<MORE> is pressed, the amperage that the FX inverter will draw from the
shore cord input will be increased.
<LESS> will reduce the amperage that the FX is allowed to draw off the shore cord.
When a stacked system and an OutBack HUB is employed, this screen only controls
the FX pointed to by the
with a HUB, please see section
<PORT> button, for more information on using the MATE2M
After the power-up screens is the Main screen. It is the root, or home screen to the entire menu structure. If you get lost
exploring the MATE2M’s many screens, press the two left soft keys
anywhere in the menu system. Additionally, most menu branches end with a soft key labeled
return you to the Main screen.
simultaneously to return to the Main Screen from
<MAIN>; pressing this button will
2.3.2 Summary Screens
The Summary screens provided by the MATE2M summarize the current status of all the OutBack products connected to it.
Summary screens can be accessed from the Main screen by pressing the
up like a screen saver after a delay. Any MATE2M button pressed while the Summary screen is being displayed returns you to
the screen that was active before the summary screen was displayed.
If the MATE2M has one or more FXs connected to it, an FX summary screen will be
displayed. It shows 3 amp meters; AC LOADS, CHARGER, and AC Total.
The AC Loads meter displays the amount of
AC LOADS 7 AMPS AC
CHARGER 2 AMPS AC
Battery GOOD 26.5V
battery voltage at which this state changes.
power consumed by the users loads. It could be
either the FX’s inverting and supplying AC power to the loads, or the amount of power
the loads are consuming from the AC input source, such as the shore cord or
generator. In this example it is 7 amps AC.
The CHARGE meter shows the amount of power that the FX is using from an AC input
source to charge the batteries. In this example it is 2 amps AC.
The last line is for displaying battery state and voltage. Battery state is displayed as
GOOD, OK, and LOW depending on battery voltage. Below is a chart describing the
System
Battery
LOW OK GOOD
Voltage
24 <=11.4 VDC 11.5 to 12.4 VDC>= 12.5 VDC
12 <= 22.8 VDC 23.0 to 24.8 VDC>= 25.0 VDC
<SUMMARY> button. Summary screens also pop
AC LOADS 7 AMPS AC
CHARGER 2 AMPS AC
AC Total 9 AMPS AC
Batter
The Status menu that can be accessed by pressing <STATUS METERS> on the Main
screen contains all the meters and mode displays for OutBack products that are
connected to the MATE2M.
(See section
your specific OutBack product owner manual for an explanation of all the operating
modes and meters.
The Status screens available differ by product type and revision. Typically it contains AC
& DC meters, error, warning, and disconnect reasons. Pressing
second page of options.
<OK> on the second page will return you to the Main screen.
6.0 Menu Map for locations of all of the status screens available.) Consult
<PG2> brings up a
NOTE: Not all Status screens are applicable to all FX models. An example would be; none Grid-Tie FX may not
display grid-tie parameters.
2.4 Setup Menu
The Setup screens allow the user to adjust basic setpoints for the MATE2M and FX
inverters. Pressing
<SEARCH> Allows the user to adjust the FXs Search function.
<LBCO> Change the FXs Low Battery Cut Out voltage.
<AC IN LIMT> Allows the user to change the low and high voltage input windows for
<PG2>
<EQ> Starts or stops an EQ cycle. See below.
<SETUP> from the Main screen brings up the SETUP menu.
the shore cord input.
Brings up the second page.
2.4.1 Starting and stopping an EQ cycle
EQUALIZE CONTROL
START STOP OK
Pressing the <EQ> key from the SETUP INV CHGR MENU brings up the EQUALIZE
CONTROL
charger commands.
When the
user then must answer
Once the equalizing process has started, you can stop it at anytime by selecting
<STOP> from this same control screen.
screen. This screen allows the MATE2M to issue system wide (global)
<START> has been selected, two informational screen are displayed. The
<YES> before an equalize charging cycle is allowed to begin.
AC POWER SYSTEM MENU
SUM- STATUS SET DISMARY METERS UP PLAY
STATUS/METERS MENU
Choose category:
METER BATT ERROR PG2
STATUS/METERS MENU
Choose category:
PG1 WARN DISCON OK
SETUP INV CHGR MENU
select category:
AC IN
SEARCH LBCO LIMT PG2
SETUP INV/CHGR MENU
Choose category:
EQ OK
NOTE: For a global charger command to work, all of the OutBack products must be connected to a HUB. The
the FX and MX firmware versions support this feature (See section
fails to function).
effects both FX inverters and MX60 charge controllers. This requires that
8.0 Troubleshooting if this command
stem Controller and Display
Page 11
2.5 Display Menu
The Display menu contains settings concerning the MATE2M. In the Display menu, the user can adjust the LCD display
backlight options, set time and date, and adjust communications setpoints.
From the Main screen press
<DISPLAY> to enter the Display menu
AC POWER SYSTEM MENU
SUM- STATUS SET DISMARY METERS UP PLAY
The Setup Display screen displays the MATE2M code revision; in the example to the
right it is 3.30.
<BLITE> This menu is for adjusting the LCD screens backlight. See 2.5.1
Backlight Adjustment for details.
<TIME> Allows the user to adjust time and date settings used by the MATE2M. See section 2.52 Setting the Clock.
<COMM> The communications menu allows the user to turn PC communications on or off (RS-232 equipped
MATE2M only), debugging of communications errors, and repelling of OutBack devices connected to the
MATE2M. See section 2.5.3. Communications Options for more details.
<OK> The OK button will return the user to the Main screen.
SETUP DISPLAY-------------Mate code rev: 330
Choose category:
BLITE TIME COMM OK
2.5.1 Backlight adjustment
<LEVEL> controls brightness and is adjustable from 0 to 100%.
<MODE> allows user to set the backlight to always off, auto-off after a time, or
always on by selecting
<TIME> sets the auto-off time limit from 1 to 60 minutes. This is how long the MATE2M waits after the last button
press to turn off the backlight. Once the backlight has turned off, any button press on the MATE2M will turn it back
on.
<OFF>, <AUTO>, or <ON>, respectively.
SETUP BLITE-----------------Backlight controls
LEVEL MODE TIME OK
2.5.2 Setting the clock
Pressing <DATE> lets allows the user to change the date displayed by the
MATE2M. The
MATE2M
Correct time and date are required for the
mode discussed in section 5.0 to operate correctly.
NOTE: The MATE2M clock does not automatically adjust for daylight savings time.
<TIME> is for changing the current time displayed by the
. The <OK> button returns you to the previous screen.
MATE2M Advanced Generator Start
SETUP/MATE/CLOCK------- Mo 1/01/03
12:00:00P
DATE TIME OK
<COMM> deals with MATE2M communication options. Pressing <COMM> brings up several options that can be
changed.
<REPOLL> forces the MATE2M to ‘rediscover’ all the OutBack devices it is
connected to. This is used any time an OutBack devices is moved or added to
a HUB.
<PC> will enable or disable the RS232 communications port of the MATE2M. This setting must be enabled if you use
any third party logging or control software.
<DEBUG> allows communications errors involving the OutBack HUB to be
tracked.
On the DEBUG screen, first press
then press
communications errors for each port.
In the example to the right, Port 4 has a large number of errors detected
(04:025 means Port 4: showing 25 errors). Pressing any key will take you to
the SETUP/MATE/COMM screen, which will allow the error counts to be reset
using the
<VIEW> button, or the user can get back to the SETUP menu by using the
<BACK> button.
Use the information on the DEBUG screen to locate the problem device. Make sure that the problem device’s DC
breaker is on and that it is operating correctly. Check or replace CAT5 cables running from the HUB to that device.
<VIEW> to bring up a list of HUB ports with a count of
<RSET> button. The DEBUG screen can be redisplayed by using the
The Advanced menu system is where most of the initial system settings are programmed. Because changing these settings
could adversely effect how the system operates, the user must input a password to enter the advanced menus. The settings
under the Advanced menu should only be changed by someone that has read and understands the specific products users
manual.
NOTE: Not all Advanced menu screens are applicable to every model FX. An example would be a none Grid-Tie
The Advanced menu is hidden and can only be accessed from the Setup menu. From
the Main menu press
press the middle two buttons
<LBCO> and <AC IN LIMT> respectively)
At the resulting warning screen, press any of the four soft keys to continue on to the
password screen.
Using the
<ENTER>.
The Advanced menus allow the user to set most of the initial system setpoints for the FX, MX, and MATE. After entering the
password choose the product you would like to change the Advanced settings for.
The FX Advanced menus have categories like:
<INC> and <DEC> buttons, enter the advanced menu password and press
FX may not display grid-tie parameters, or allow their adjustment.
<SETUP>. When the SETUP INV / CHGR MENU screen appears,
simultaneously (The middle two buttons are labeled
• INV – Inverter setup
• CHGR – Charger setpoints
• GRID – Grid input setpoints
• GEN – Generator input setpoints
AC POWER SYSTEM MENU
SUM- STATUS SET DISMARY METERS UP PLAY
SETUP INV CHGR MENU
select category:
AC IN
SEARCH LBCO LIMT PG2
ADV/PASSWORD------------- Enter the password
132
ENTER INC DEC EXIT
• AUX – FX Aux output settings
• STACK – FX stacking setup
• CAL – FX meter calibrations
NOTE: Not all Advanced menu screens are applicable to every model FX. An example would be a non Grid-Tie FX
may not display grid-tie parameters, or allow their adjustment.
The MX Advanced menus only allow for the setup and control of the MX60s AUX output.
The Mate Advanced menus contain the settings for:
A HUB-4 or HUB-10 can be used to connect multiple OutBack products to the MATE2M. A HUB-10 communication manager
allows a single MATE2M to control and monitor a maximum of ten OutBack products, while a HUB-4 is limited to four OutBack
products.
A HUB has 4 to 10 ports labeled 1-10 for various OutBack
products to be plugged into.
When setting-up a HUB based system to work with the
MATE2M, several guidelines must be followed:
A system comprised of all FX inverters must have the
Master FX plugged into Port 1 of the HUB.
A system comprised of all MX charge controllers must
have one of the MXs plugged into Port 1.
A system that has a mix of FXs and MXs must have the
Master FX plugged into Port 1 and have the slave FXs
plugged into the next lowest numbered Ports. For
example, if a system comprised of 4 FX’s and 2 MX’s,
the FXs must be plugged into Ports 1 – 4; the MXs can
be plugged into any Port numbered greater then 4.
When first powering-up the system, make sure all of the OutBack products are plugged into the HUB and powered before
plugging the MATE2M into the HUB.
When a MATE2M that is plugged into a HUB powers up, it will first display that it has
found the HUB.
Next it will display the Port Assignment screen. This screen shows all of the connected
devices and what Port that they are found on. If a connected device is not shown on this
screen, check that it is connected correctly and is powered up. Then either unplug and
plug the MATE2M back into the HUB or use the REPOLL command described in the
Communications Options section to force the MATE2M to rediscover all devices.
Once powered up, the MATE2M operation with a HUB is basically the same as when the MATE2M is directly connected to an
OutBack product.
STATUS/FX/METER------P01
Output 120vac
Voltage
DOWN UP TOP PORT
NOTE: When the user is in a menu that is dedicated to FXs, only FX Ports can be cycled through by pressing the
<PORT> button. Using the above system as an example, only P01 , P02 , P03 , and P04 will be displayed
NOTE: Any time a new device is plugged into a HUB or an existing device is moved to a different Port, the
when the
when the
MATE2M must be either unplugged and plugged back into the HUB or the REPOLL command described in
MATE2M Setup section must be used to force the MATE2M to rediscover all devices.
the
<PORT> button is pushed while in a FX menu. Conversely, only P05 and P06 will be displayed
<PORT> button is pressed in an MX menu.
The most important difference is the Port Identifier in the upper right hand corner of
most screens. The number after the
displayed on the screen is coming from the FX in Port 1. By pressing the
button, you can cycle through all of the devices on the system.
P in P01 tells you that the meter reading currently
The settings for all of the MATE2M Advanced Generator Start are under the
ADVANCED menu. The Advanced menu is hidden and can only be accessed from the
Setup menu. From the Main menu press
When the
simultaneously (The middle two buttons are labeled <LBCO> and <AC IN LIMT>
respectively)
At the resulting warning screen, press any of the four soft keys to continue on to the
password screen.
Using the
<ENTER>.
Choose
Choose
SETUP INV / CHGR MENU screen appears, press the middle two buttons
<INC> and <DEC> buttons, enter the advanced menu password and press
<MATE> at the Advanced menu screen.
<AGS> to begin Advanced Generator Start setup.
<SETUP>.
5.1 Advanced Generator Start Mode
Advanced Generator Start (AGS) Mode utilizes the AUX output found on FX inverters and is compatible with any 2 wire start
generator. AGS allows the user to choose a variety of conditions that will start a generator by energizing the FX AUX output.
AGS will start the generator anytime one or more of the Gen Start conditions are true, and will stop the generator only when all
of the conditions are false.
After AGS starts a generator, the FX must connect to the generator within a 5 minute window. If the FX fails to connect within
5 minutes, a Genstart error is displayed by the MATE2M, and all subsequent AGS conditions will be ignored until the AGS
mode has been reset. AGS mode can be reset by using the
twice. Pressing
the
GEN START CONTROL screen by pressing <ON>. If the user wants the generator to auto stop after a charge cycle is
complete, the user can press the
The following is a discussion of all the AGS setup parameters and start condition available to the user:
<OFF> and then <AUTO> resets all AGS errors or faults. The generator can also be manually started using
<AUTO> button after the generator has been started by pressing <ON>.
GEN START CONTROL found by pressing the <ACIN> button
AC POWER SYSTEM MENU
SUM- STATUS SET DISMARY METERS UP PLAY
SETUP INV CHGR MENU
select category:
AC IN
SEARCH LBCO LIMT PG2
The AGS Setup menu contains the following general settings that define how the rest of the AGS routines will work:
AGS Port:
The MATE2M can use any AUX output of an FX that is connected to it either
directly or via an OutBack HUB-4 or HUB-10. If a HUB is used, the MATE2M
must be told what Port that the desired FX resides on. If no HUB is used and
the MATE2M is directly plugged into an FX, then the AGS Port needs to be
set to 0 (zero). If a HUB is used, the numbered jack that the desired FX is
connected to on the HUB should be set as the AGS Port.
Example:
A MATE2M is connected to a HUB-10 that has four FXs and three MXs connected to it. The FXs are plugged into
Ports 1 – 4, as labeled on the HUB, and the MXs are plugged into Ports 5 – 7. The FX connected to Port #3 will
have its AUX output wired to the generator, so the AGS Port should be set to ‘3’.
AGS Control:
This screen allows the AGS mode to be changed. Pressing <CHANGE>
brings up a screen that allows the user to switch AGS from Manual to Auto.
An
regardless of any AGS setting; this is displayed as MAN – OFF.
An
automatically, and is displayed as either AUTO – ON (when the generator is
running), or AUTO – OFF (when the generator is stopped).
An
of any AGS setting, this is displayed as MAN – ON.
AGS Enabled:
This is the overall control for AGS. If AGS is not enabled, none of the AGS
settings or controls will work.
DC Genset:
A Yes means that you have a DC generator and that AGS routines which
normally stop the generator upon the FX going to Float or Silent will instead
stop the generator when the
VDC Genstop:
This voltage setting will terminate a Voltage Start Genstart when the battery
voltage remains above it for 15 min regardless of the
<OFF> de-energizes the FX AUX output and stops the generator
<AUTO> will allow the AGS settings to start and stop the generator
<ON> will energize the FX AUX output and start the generator regardless
Quiet Time is a time period during which the MATE2M will not allow most AGS settings to start the generator. This is usually
set-up as night time when a running generator would be an annoyance. Quiet Times can be set individually for weekday and
weekend, and consist of a Quiet Time Start and a Quiet Time Stop.
WEEKDAY START:
Weekday Quiet Time start is the beginning of the quiet time period for Mon Fri, most AGS start conditions will be stopped at this time. Press
to adjust the hour and minutes settings.
WEEKDAY STOP:
Weekday Quiet Time stop is the end of the quiet time period for Mon - Fri.
Press
<CHANGE> to adjust the hour and minutes settings.
WEEKEND START:
Weekend Quiet Time start is the beginning of the quiet time period for Sat &
Sun, most AGS start conditions will be stopped at this time. Press
to adjust the hour and minutes settings.
WEEKEND STOP:
Weekend Quiet Time stop is the end of the quiet time period for Sat & Sun.
Press
<CHANGE> to adjust the hour and minutes settings.
<CHANGE>
<CHANGE>
ADV/MATE/AGS/QT---------weekday: 12:00A
quiet time start
DOWN AGS CHANGE
ADV/MATE/AGS/QT---------weekday: 12:00A
quiet time stop
DOWN UP CHANGE
ADV/MATE/AGS/QT---------weekend: 12:00A
quiet time start
DOWN UP CHANGE
ADV/MATE/AGS/QT---------weekend: 12:00A
quiet time stop
DOWN UP CHANGE
5.1.3 Voltage Start
There are three voltage start setpoints in AGS Mode that the user can adjust. After a generator is started due to a Voltage
Start setting, it will be stopped when the FX reaches Float or Silent mode, or based on the
Setup menu previously explained.
24 Hour voltage setpoint:
If the battery voltage falls below this setpoint, a 24 hour timer starts to count
down. On reaching zero, a genstart is sent to the FX inverter unless it is
currently Quiet Time.
2 Hour voltage setpoint:
If the battery voltage falls below this setpoint, a 2 hour timer starts to count
down. On reaching zero, a genstart is sent to the FX inverter unless it is
currently Quite Time.
2 Minute voltage setpoint:
If the battery voltage falls below this setpoint, a 2 minute timer starts to count
down. On reaching zero, a genstart is sent to the FX inverter
currently Quite Time.
even if it is
VDC Genstop setting in AGS
ADV/MATE/AGS/VSTART-Volt start 24.4 vdc
24 hr setting
DOWN AGS INC DEC
ADV/MATE/AGS/VSTART-Volt start 23.6 vdc
2 hr setting
DOWN UP INC DEC
ADV/MATE/AGS/VSTART-Volt start 22.0 vdc
2 min setting
DOWN UP INC DEC
Load Start will start a generator whenever the total system AC Load exceeds the setpoint for the programmed amount of time.
The generator will then be stopped when the AC load has dropped below a Load Stop setpoint for a programmed amount of
time.
Load Start KW:
An AGS genstart will be issued when the total AC load of all the FXs connected
to the MATE2M exceeds this setting for the amount of time set with
. A zero disables any load start function. <INC> and <DEC> adjusts this
Delay
setting between 1 – 50kW.
Load Start Delay:
This setting is the delay time that the total system AC load must remain above
Load Start kW , before the generator is started. It is adjustable from 1 to 240
minutes.
Load Stop KW:
An AGS genstop will be issued when the total AC load of all the FXs connected
to the MATE2M fall below this setting for the amount of time set with
Stop Delay
calculation. Only when the power being provided to the FXs’ AC output falls
below this setting, will the generator be stopped.
Load Stop Delay:
This setting is the delay time that the total system AC load must remain below
Load Stop kW , before the generator is stopped. It is adjustable from 1 to 240
minutes.
Load Start
Load
. This setting excludes any FX charger current for its AC load
ADV/MATE/AGS/LS---------Load start 0 kw
DOWN AGS INC DEC
ADV/MATE/AGS/LS---------load start 1 min
delay
DOWN UP INC DEC
ADV/MATE/AGS/LS---------Load stop 0 kw
DOWN UP INC DEC
ADV/MATE/AGS/LS---------load stop 1 min
delay
DOWN UP INC DEC
5.1.5 Must Run
Must Run Time is a daily time period that the MATE2M will command the generator to run every day. Must Run Times can be
set individually for weekday and weekend, and consist of a Must Run Start time and a Must Run Stop time. Setting Must Run
start and stop times to the same time, disables the Must Run function.
WEEKDAY START:
Weekday Must Run start time is the beginning of the time period , Mon - Fri,
that the generator will be forced to run. Press
and minutes settings.
WEEKDAY STOP:
Weekday Must Run stop time is the end of the Must Run time period for Mon Fri. Press
WEEKEND START:
Weekend Must Run start time is the beginning of the time period , Sat & Sun,
that the generator will be forced to run. Press
and minutes settings.
WEEKEND STOP:
Weekend Must Run stop time is the end of the Must Run time period for Sat &
Sun. Press
<CHANGE> to adjust the hour
<CHANGE> to adjust the hour and minutes settings.
<CHANGE> to adjust the hour
<CHANGE> to adjust the hour and minutes settings.
ADV/MATE/AGS/MR---------weekday: 12:00A
must run start time
DOWN AGS CHANGE
ADV/MATE/AGS/MR---------weekday: 12:00A
must run stop time
DOWN UP CHANGE
ADV/MATE/AGS/MR---------weekend: 12:00A
must run start time
DOWN UP CHANGE
ADV/MATE/AGS/MR---------weekend: 12:00A
must run stop time
DOWN UP CHANGE
An Exercise time can be set by choosing a day of the week (Sun – Sat), a start time of day (12AM – 11:59PM), and a exercise
period (1 – 240 minutes). On the first occurrence of the chosen day of the week each month, at the programmed start time, the
generator will start and run for the programmed period.
EXERCISE START DAY (exstartday):
This is the day of the week that the generator will start on. This can be set to
Mon – Fri, and Sat or Sun, depending on what day each month a generator
exercise period should be run. The setting “- -“ disables any exercise period.
EX START TIME:
This setting controls at what time on the Exercise Start Day the generator will
start it’s exercise period. Press
settings.
EX PERIOD:
Ex Period is how long a generator exercise period will be. <INC> and <DEC>
can change the value between 1 – 240 minutes.
The menu system displayed on the MATE will vary depending on the software
version that the MATE was programmed with at the time of manufacturing or
during its last software upgrade.
The following pages give a basic idea of the menu structure and how you
navigate through the menu system to the different programming levels. Some
changes from these specific displays may be present in your installation.
MATE2M does not display the correct
meter or setting.
MATE2M will not EQ my system when I
use the EQ function under the <ACIN>
button.
MATE2M displays a ‘COMM ERROR’
The OutBack MATE2M is powered by the OutBack product that it is
connected to. Make sure that all OutBack Products are powered-up and
operating correctly before connecting the MATE2M. Check or replace the
CAT5 cables running from the MATE2M to the OutBack product.
Make sure that all OutBack Products are powered-up and operating
correctly before connecting the MATE2M. Check or replace the CAT5
cables running from the MATE2M to the OutBack product.
If a HUB is being used, make sure no OutBack products have been
moved, unplugged, or added. If they have, follow the instructions in
MATE2M Setup Communications Options to REPOLL for moved or new
devices.
Make sure that all OutBack Products are powered-up and operating
correctly before connecting the MATE2M. Check or replace the CAT5
cables running from the MATE2M to the OutBack product.
If a HUB is being used, make sure no OutBack products have been
moved or unplugged. If they have, follow the instructions in
Setup Communications Options to REPOLL for moved or new devices.
Older FXs and MXs with a newer MATE2M will not be able to utilize this
system wide command. FXs that do not respond to this command can
have an EQ cycle started by using the EQ start function located in the
STATUS/FX/MODE menu. From the Main screen press
<FX>
, <MODES>. Continue to press <DOWN> until you see the EQ
function. If a HUB is used, FXs must have an EQ cycle start individually
for each FX on the HUB (Use the <PORT> button to cycle through the
available FXs).
MATE2M
<STATUS>,
If the MATE2M receives too many interrupted or corrupt communications
with OutBack products attached to the HUB, it will display a ‘COMM
ERROR’ screen.
Choosing ‘VIEW DEBUG’ takes you to a screen that lists all ports and
accumulated errors. Any Port experiencing errors can be found by the
error count after the Port number.
In the example to the right,
Port 4 has a large number of
errors detected (04:025
means Port 4: showing 25
errors).
Pressing any key will take you to the SETUP/MATE/COMM screen,
which will allow the error counts to be reset using the ‘RSET’ button, the
Debug screen can be redisplayed by using the ‘VIEW’ button, or user can
get back to the SETUP menu by using the ‘BACK’ button.
Use the information on the Debug screen to locate the problem device.
Make sure that it’s DC breaker in on, and that is operating correctly.
Check or replace CAT5 cables running from the HUB to that device.
OutBack Power Systems Inc. warrants that the products it manufacturers will be free from defects in materials and
workmanship for a period of two (2) years subject to the conditions set forth below.
The limited warranty is extended to the original user and is transferable. The limited warranty term begins on the date of
invoice to the original user of the product. The limited warranty does not apply to any product or part thereof damaged by a)
alteration or disassembly, b) accident or abuse, c) corrosion, d) lightning, e) reverse polarity, f) repair or service provided by
an unauthorized repair facility, g) operation or installation contrary to instructions pertaining to the product.
OutBack Power Systems’ liability for any defective product or any part thereof shall be limited to the repair or replacement
of the product, at OutBack Power Systems’ discretion. OutBack Power Systems does not warrant or guarantee the
workmanship performed by any person or firm installing its products.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS THAT VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). OUTBACK POWER
SYSTEMS’ RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR
AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
OUTBACK POWER SYSTEMS DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS
LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
During the two year period beginning on the invoice date, OutBack Power Systems will repair or replace products covered
under this limited warranty that are returned to OutBack Power Systems’ facility or to an OutBack Power Systems authorized
repair facility, or that are repaired on site by an OutBack Power Systems authorized repair technician. To request limited
warranty service, you must contact OutBack Power Systems at 360-435-6030 within the limited warranty period. If limited
warranty service is required, OutBack Power Systems will issue a Return MATErial Authorization (RMA) Number. Mark the
outside of the package with the RMA number and include a copy of the purchase invoice in the package. You must ship the
products back to OutBack Power Systems in their original or equivalent packaging, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment. OutBack Power Systems will ship the repaired or replacement
products to you freight prepaid if you use an address in the continental United States, where applicable. Shipments to other
locations will be made freight collect.
Your purchase of an OutBack Power Systems product is an important investment. Registering your products will help us
maintain the standard of excellence you expect from us in terms of performance, quality and reliability.
Please take a moment to register and provide us with some important information.
Name: ______________________________________________________________________________________________
Address: ____________________________________________________________________________________________
City, State, Zip Code: __________________________________________________________________________________
Country: _____________________________________________________________________________________________
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Circle all that apply:
Off-Grid Installation Residential Installation North America Location
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____________________________________________________________________________________________________
EXTENDED WARRANTY APPLICATION
OutBack Power Systems offers an optional three year extension to the standard two year limited warranty. Purchase of
extended warranty coverage is available on products listed below provided conditions shown are met. Extended warranty
coverage must be purchased within 90 days of the original sale of the product covered.
PRODUCT REQUIRED SURGE PROTECTION EXTENDED WARRANTY COST
FX2024 AC Input; AC Output, DC Input $300.00
FX2048 AC Input; AC Output, DC Input $300.00
MX60 DC Input; DC Output $100.00
MATE2M NA $50.00
HUB 4 NA $35.00
HUB 10 NA $50.00
Product Covered Serial Number Quantity Extended Warranty Cost
Total
Send check or money order payable to OutBack Power Systems. Include a completed copy of this application and send to:
OutBack Power Systems
Extended Warranty Program
19009 62nd Ave NE
Arlington WA 98223 USA