Ouellet CMD09KCHVS-I, CMD12KCHVS-I Owner's Manual

Please read this owner’s manual carefully

before operating the unit and keep it for future reference.

CONSOLE

MULTIZONE HEAT PUMP

Owner’s Manual

INVERTER

9 000 to 12 000 BTU/hr

Models: CMD09KCHVS-I CMD12KCHVS-I

2

TABLE DES MATIÈRES

Operation notices .................................................................................................................................................................3

Explanation of symbols

........................................................................................................................................................3

User notices...............................................................................................................................................................................4

Precautions................................................................................................................................................................................4

Parts name .................................................................................................................................................................................7

Indoor unit screen display ...................................................................................................................................................8

Remote control .......................................................................................................................................................................9

Buttons on remote control ..................................................................................................................................................9

Icon identiﬁcation on remote control display ..............................................................................................................9

Operation of remote control ............................................................................................................................................ 10

Special functions

.................................................................................................................................................................. 14

Replacement of batteries in remote control .............................................................................................................. 15

Preparation before installation ...............................................................................................................................17

Indoor unit installation drawing..................................................................................................................................... 17

Required installation clearance distances diagram ................................................................................................. 17

Selection of installation location

.................................................................................................................................... 18

Requirements for electrical connection ...................................................................................................................... 19

Installation .............................................................................................................................................................................. 20

Installation of indoor unit ................................................................................................................................................ 20

Malfunction ............................................................................................................................................................................ 27

Malfunction analysis ........................................................................................................................................................... 27

Maintenance .......................................................................................................................................................................... 28

Cleaning and maintenance .............................................................................................................................................. 28

Cleaning the front panel ................................................................................................................................................... 29

Cleaning the ﬁlter ................................................................................................................................................................ 30

Operation test ....................................................................................................................................................................... 32

3

OPERATION NOTICES

EXPLANATION OF SYMBOLS

Indicates a hazardous situation that, if not avoided, will result in serious injury or death.

Indicates a hazardous situation that, if not avoided, could result in serious injury or death.

Indicates a hazardous situation that, if not avoided, may result in minor or moderate injury.

Indicates important but not hazard-related information, used to indicate risk of property damage.

Indicates a hazard and it is assigned to the signal words DANGER, WARNING or CAUTION.

CAUTION

WARNING

NOTICE

DANGER

4

USER NOTICES

• The total capacity of the indoor units running at the same time cannot exceed 150% of the outdoor

unit capacity. Otherwise, the cooling or heating eﬀect of each indoor unit will be poor.

• To ensure a successful startup, switch the main power on 8 hours before powering on the unit.

• After receiving the “Oﬀ” signal, each indoor unit will continue to operate for 20 to 70 seconds to use the

remaining cool or warm air in the air exchanger while preparing for the next operation. This is normal.

• When the operating mode of the indoor unit is in conﬂict with that of the outside unit, a malfunction

light will blink for 5 seconds on the indoor unit display or on the controller to warn the user. Then the indoor unit will stop. Change the operating mode of the indoor unit to match that of the outdoor unit or with a compatible mode. COOL mode is compatible with DRY mode and FAN mode is compatible with all operating modes.

• If the supply power fails when the unit is running, the indoor unit will send the “start” signal to the

outdoor unit three minutes after power recovery.

• This appliance is not intended for use by people (including children) with reduced physical, sensory

or mental capabilities, or lack of experience and knowledge, unless they are under the supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

• This product must not be disposed together with the domestic waste. This product has to be disposed

at an authorized place for recycling of electrical and electronic appliances.

PRECAUTIONS

WARNING

Operation and Maintenance

• This appliance can be used by people (including children of 8 years old and above) with reduced phy-

sical, sensory or mental capabilities, or lack of experience and knowledge, as long as they are under the supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Children shall not play with the appliance.

• Cleaning and user maintenance shall not be made by children.

• Do not connect to multi-purpose socket. Otherwise, it may cause ﬁre hazard.

• Disconnect power supply when cleaning. Otherwise, it may cause electric shock.

• If the power supply wire is damaged, it must be replaced by a qualiﬁed person in order to avoid

a hazard.

• Do not wash with water to avoid electric shock.

• Do not spray water on indoor unit. It may cause electric shock or malfunction.

• After removing the ﬁlter, do not touch ﬁns to avoid injury.

• Do not use ﬁre or hair dryer to dry the ﬁlter to avoid deformation or ﬁre hazard.

• Do not operate this unit with wet hands.

• Maintenance must be performed by qualiﬁed person. Otherwise, it may cause personal injury

or damage.

5

• Do not repair the appliance by yourself. It may cause electric shock or damage. Please contact a

qualiﬁed person when you need to repair it.

• Do not extend ﬁngers or objects into air inlet or air outlet. It may cause personal injury or damage.

• Do not block air outlet or air inlet. It may cause malfunction.

• When below phenomenon occurs, please turn oﬀ the appliance and disconnect power immediately,

and then contact a qualiﬁed person for service:

- There’s abnormal sound during operation.

- Circuit break trips oﬀ frequently.

- The appliance gives oﬀ burning smell.

- Indoor unit is leaking.

• Do not use or place any ﬂammable, combustible or noxious substance next to the unit.

• If the appliance operates in an inappropriate environment or under abnormal conditions, it may cause

malfunction, electric shock or ﬁre hazard.

• Keep good ventilation in the room to avoid oxygen deﬁcit.

• Do not step on top panel of outdoor unit, or put on heavy objects. It may cause damage or personal

injury.

• When the unit is not to be used for a long time, please cut oﬀ the main power supply of the unit.

• Before turning the unit oﬀ, make sure it has run for a minimum of 5 minutes; otherwise its service life

will be shortened.

WARNING

Wiring

• Installation must be performed by a qualiﬁed person. Otherwise, it may cause personal injury or

damage.

• Must follow the electric safety regulations when installing the unit.

• According to the local safety regulations, use qualiﬁed power supply circuit and circuit breaker.

• Install a circuit breaker of adequate capacity only used for the system; otherwise, it may cause mal-

function.

• An all-pole disconnection switch having a contact separation of at least 3 mm in all poles should be

connected in ﬁxed wiring.

• The appliance should be properly grounded. Incorrect grounding may cause electric shock.

• Make sure the power supply matches with the requirement of the appliance. Unstable power supply

or incorrect wiring may cause malfunction of the unit, electric shock or ﬁre hazard.

• Properly connect the live wire, neutral wire and grounding wire.

• Be sure to cut oﬀ the power supply before proceeding any work related to electricity and safety.

• Do not turn the power on before ﬁnishing installation.

• If the power supply or signal control wires are damaged, it must be replaced by a qualiﬁed person

in order to avoid problems.

• During installation, the communication cable and the power cord must not be twisted together but

instead separated with an interval of at least 2 cm, otherwise the unit is likely to run abnormally.

• The temperature of refrigerant circuit will be high, please keep the interconnection cable away from

the copper tube.

6

• The appliance shall be installed in accordance with national wiring regulations.

• Installation must be performed in accordance with the requirement of NEC and CEC by a qualiﬁed

person only.

• The heat pump is a ﬁrst class electric appliance. It must be properly grounded with specialized groun-

ding device by a qualiﬁed person. Please make sure it is always properly grounded, otherwise it may cause electric shock.

• The yellow-green wire in the appliance is the grounding wire, which can’t be used for other purposes.

• The grounding resistance should comply with national electric safety regulations.

• All wires of indoor unit and outdoor unit should be connected by a qualiﬁed person.

• If the length of power connection wire is insuﬃcient, please contact the dealer for a new one. Do not

extend the wire yourself.

• After the electrical installation, take an electric leakage test.

WARNING

Location

• If you need to relocate the appliance to another place, only a qualiﬁed person can perform the work.

Otherwise, it may cause personal injury or damage.

• Select a location which is out of reach for children and far away from animals or plants. If it is unavoi-

dable, please add a fence around the outdoor unit for safety purpose.

• The location should be able to withstand the weight of the unit. Otherwise, the unit will fall and it may

cause injury or death.

• Instructions for installation and use of this product are provided by the manufacturer.

7

PARTS NAME

Actual product may be diﬀerent from below graphics, please refer to actual product for reference purposes.

Indoor unit

Titanium apatite photocatalytic

air-purifying ﬁlter

Air outlet

Front panel

Air ﬁlter

Flap

(horizontal blade)

Air outlet

Louvres (vertical blades -

inside the air outlet)

Air inlet

Opening the Front Panel

Room temperature

sensor

Air outlet selection button

This setting blows air from upper outlet only.

This setting automatically decides a blow pattern depending on mode and conditions.

This setting is recommended.

The unit is shipped from the factory with this setting.

Remote Control

NOTICE

8

INDOOR UNIT SCREEN DISPLAY

Actual product may be diﬀerent from below graphics, please refer to actual product for reference purposes.

COOL mode LED indicator

LED display

Indoor unit

ON/OFF button

Receiving

window

DRY mode LED indicator

HEAT mode LED indicator Power LED indicator

NOTICE

9

REMOTE CONTROL

BUTTONS ON REMOTE CONTROL

No. Button Function

1 ON/OFF Turn on or oﬀ the unit

2 - / + Set temperature and time

3 MODE Set operation mode

4 FAN Set fan speed

5 SWING Set fan oscillating angle

6 I FEEL Use of the remote control as ambient sensor

7 AIR

Not available on models presented in this manual

8 SLEEP

Lowering or raising the temperature gradually during the night

9 TEMP Switch temperature displaying type

10 QUIET Set the QUIET mode

11 CLOCK Set up the clock

12

TIMER ON/OFF

Set starting and ending time

13 TURBO Set turbo fan speed

14 LIGHT Lighted display

15 X-FAN Activation of the AUTO CLEAN function

1

2

34

56

9

7

11

10

8

12

15

13 14

ICON IDENTIFICATION ON REMOTE CONTROL DISPLAY

Fan speed setting

TURBO mode

Working indicator

FREEZE PROTECT mode

Temperature setting

Time setting

TIMER ON / TIMER OFF

Child lock

SLEEP function

Clock

I FEEL function

Up & down swing

Operation mode

AUTO mode

COOL mode

DRY mode

FAN mode

HEAT mode

Temperature display type

Set temperature Indoor ambient temperature

Outdoor ambient temperature

Light

X-FAN function

QUIET function

10

OPERATION OF REMOTE CONTROL

NOTES:

• This is a general remote control that could be used for multifunction appliances. If you push a button

which is not featured on the model, the unit will continue to work as is.

• After powering it, the device will beep. Working indicator "

" is activated (in red). After that, you can

operate the unit with the remote control.

• When you are using the remote control for the ﬁrst time or after replacing batteries, set up the hour

with the button CLOCK.

• In ON mode, when you push a button on the remote control, the icon "

" blinks one time and device

beeps to conﬁrm that the signal has been sent to the appliance.

• In OFF mode, temperature and clock icons will be displayed on the remote control (if functions TIMER

ON, TIMER OFF or LIGHT are activated, they will also be displayed). In ON mode, display will show icons of chosen functions.

1. ON/OFF button

Pushing this button allows to turn on or oﬀ the device.

Working indicator "

" on display of indoor unit will be green when device is turned on and will be red

when it’s turned oﬀ.

2. +/- button

Push " + " or " - " button to decrease or increase temperature by 1 degree at a time.

Temperature range is from 16 °C to 30 °C (61 °F to 86 °F).

Maintain " + " or " - " button pushed for 2 seconds in order to change rapidly temperature. Once settings done, release button and temperature will be modiﬁed accordingly (temperature can’t be settled in AUTO mode).

While adjusting TIMER ON/OFF or CLOCK, push " + " or " - " button to set the time. (Please see section CLOCK, TIMER ON/OFF buttons for more details.)

3. MODE button

Push this button in order to select operating mode of your choice:

AUTO mode: When you select automatic mode, the device automatically selects the appropriate function to maintain temperature between 20 °C and 25 °C (68 °F to 77 °F). In this mode, temperature can’t be changed or displayed on remote control. When turned on the ﬁrst time, it works in AUTO mode by default.

COOL mode: When you select COOL mode, the appliance is cooling the room. Press " + " or " - " to set temperature.

11

DRY mode: When you select DRY mode, the appliance is in dehumidifying mode and works at its lowest speed. In this mode, the fan speed can’t be changed..

FAN mode: When you select FAN mode, only the fan is operating. There is no heating, nor cooling in this mode.

HEAT mode: When you select HEAT mode, device is working on heating mode. Press the " + " or " - " button to adjust temperature.

NOTE:

• In HEAT mode, the device will delay start-up of the fan to prevent cool air to circulate. This delay can

take up to 5 minutes depending on indoor air temperature.

4. FAN button

Push this button to select the fan speed along this sequence:

Automatic (AUTO), low (

), medium-low ( ), medium ( ),

medium-high ( ), high ).

NOTES:

• On AUTO speed, the device will choose ideal speed according to room temperature and set tempera-

ture.

• In DRY mode (dehumidiﬁcation), fan always goes at low speed.

5. SWING button

Press this button to select oscillating angles for the louvres as per following sequence:

• When selecting " ", horizontal louvre will automatically ﬂip upward and downward at a maximum

angle.

• When selecting "

, , , , ", the device blows air at ﬁxed position. Horizontal louvre will stop

to the chosen position.

• When selecting "

, , ", device blows at ﬁxed position. Horizontal louvre will be at ﬁxed angle.

• Hold the SWING button for 2 seconds to deﬁne required oscillating angle. When reached, release the

button.

NOTE:

"

, , " may not be available. When device receives this signal, it will function as per following

position " ".

12

6. I FEEL button

Press this button to activate I FEEL function and the icon "

" will appear on remote control. Once this function is settled, remote control sends the information about room temperature to the control panel and will adjust automatically. Press again this button to cancel I FEEL function and the icon disappears.

Please put remote control near the user when this function is chosen. Do not put remote control near something at high or low temperature in order to prevent false results.

Make sure to keep the minimum distance recommended between the remote control and the appliance.

7. AIR button

This function is not available on models presented in this manual.

8. SLEEP button

SLEEP function is available in COOL (cooling), DRY (dehumidiﬁer) and HEAT (heating) modes only. This function permits to gradually increase or decrease room temperature, so you can save energy without aﬀecting your sleep. This function is settled over an 8-hour period. After this period of time, the device will work on previous established parameters, as it was set before SLEEP function was activated.

Press this button to select one of the three SLEEP settings: Sleep 1 (

), Sleep 2 ( ) or Sleep 3 ( ).

The corresponding icon will appear on the remote control.

• Sleep 1:

In COOL or DRY mode: One hour after activation, the temperature setting will increase of 1 °C (1 °F or 2 °F). After 2 hours, it will increase of 2 °C (3 °F or 4 °F).

In HEAT mode:

One hour after activation, the temperature setting will decrease of 1 °C (1 °F or 2 °F). After 2 hours, it will decrease of 2 °C (3 °F or 4 °F).

• Sleep 2:

In this mode, the appliance will run according to a group of preset sleep temperature curves.

COOL mode:

Initial temperature setting between 16 °C to 23 °C (61 °F to 74 °F): Temperature setting will be increased of 1 °C (1 °F or 2 °F) every hour up to 3 °C (5 °F or 6 °F). One hour before the end of the SLEEP mode (after 7 hours), the temperature setting will be decreases of 1 °C (1 °F or 2 °F).

Initial temperature setting between 24 °C to 27 °C (75 °F to 81 °F):

Temperature setting will be increased of 1 °C (1 °F or 2 °F) every hour up to 2 °C (3 °F or 4 °F). One hour before the end of the SLEEP mode (after 7 hours), the temperature setting will be decreases of 1 °C (1 °F or 2 °F).

Initial temperature setting between 28 °C to 29 °C (82 °F to 85 °F):

After one hour, temperature setting will be increased of 1 °C (1 °F or 2 °F) and will be maintained for 6 hours. One hour before the end of the SLEEP mode (after 7 hours), the temperature setting will be decreases of 1 °C (1 °F or 2 °F).

Initial temperature setting 30 °C (86 °F) or above:

The unit will keep the initial setting. No temperature setting increase.

HEAT mode:

Initial temperature setting 16 °C (61 °F) or below: The unit will keep the initial setting. No temperature setting decrease.

Initial temperature setting between 17 °C to 20 °C (62 °F to 68 °F):

After one hour, temperature setting will be decreased of 1 °C (1 °F or 2 °F) and will be maintained for the duration of the SLEEP mode.

13

Initial temperature setting between 21 °C to 27 °C (69 °F to 81 °F):

Temperature setting will be decreased of 1 °C (1 °F or 2 °F) every hour up to 2 °C (3 °F or 4 °F) and will be maintained for the duration of the SLEEP mode.

Initial temperature setting between 28 °C to 30 °C (82 °F to 86 °F):

Temperature setting will be decreased of 1 °C (1 °F or 2 °F) every hour up to 3 °C (5 °F or 6 °F) and will be maintained for the duration of the SLEEP mode.

• Sleep 3

This SLEEP setting allows you to make your own program. You can program the temperature setting for up to 4 periods after the activation of the SLEEP function:

• 1 hour

• 2 hours

• 3 hours

• 8 hours

Under SLEEP 3 setting, press the TURBO button for a few seconds until “1hour” is displayed on the

screen. The setting temperature of the last sleeping curve setting will be displayed and will blink.

Press “+” or “-“ button to set the desired temperature.

Press TURBO button to conﬁrm and switch to the next period.

Repeat the previous 2 steps until the desired temperature is set for all 4 periods.

9. TEMP button

When pushing this button, you can choose the temperature you wish to see on the indoor unit display: set temperature, indoor room temperature or outdoor temperature.

• When " " or “ no display” is displayed, the set temperature is shown.

• When "

" is displayed, indoor room temperature is shown.

• When "

" is displayed, current outdoor temperature is shown.

NOTE: Current outdoor temperature is not available on all models. In that case, the set temperature is shown.

10. QUIET button

When QUIET function is on, the unit operates at very low speed to lower the sound level at its minimum.

You can also chose the AUTO QUIET function. Under this function, in HEAT mode, the device will either run at medium or low (QUIET) speed according to the diﬀerence between ambient and set temperature. In COOL mode, the device will either run at low-medium speed or low (QUIET) speed according to the diﬀerence between ambient and set temperature.

When you press this button, icon "

" (QUIET) appears on the screen. Press the button again to see the

icon (AUTO QUIET) and another time to cancel QUIET function.

14

11. CLOCK button

Press this button to set time. Icon "

" on remote control will blink. Within the next 5 seconds, press button " + " or " - " to set time. With every push on the button " + " or " - ", time increases or decreases by one minute. Hold this either buttons for 2 seconds in order to change time faster. Press again the CLOCK button to conﬁrm the hour and come back to normal display.

NOTE: Clock uses 24-hour mode.

12. TIMER ON/OFF button

This timer function allows you to program the unit while determining when it starts and when it ends. Before using this function, make sure your unit is set on the right time.

Setting the starting time of the device:

1. Press TIMER ON button.

2. Press " + " or " - " button in order to set the starting time.

3. Press again TIMER ON to conﬁrm time.

Icon " ON " appears and remote control shows current time.

Setting the ending time of the device:

1. Press the TIMER OFF button.

2. Press the " + " or " - " button in order to set the ending time.

3. Press again TIMER OFF to conﬁrm time.

Icon " OFF " appears and remote control shows current time.

To cancel this function, press the TIMER ON and/or TIMER OFF button and corresponding icons will disappear.

13. TURBO button

When TURBO function is on, the unit operates at super high speed to achieve quick cooling or heating.

This function is available only in COOL (cooling) or HEAT (heating) mode.

When you press this button, icon "

" appears on the screen. Press the button again to cancel TURBO

function.

NOTE: When TURBO function is activated, fan speed can’t be changed.

14. LIGHT button

Press that button to light the indoor unit display screen. When the light on the display screen is on, icon "

" appears on the screen.

15. X-FAN button

Press this button to activate the AUTO-CLEAN function. After the heat pump turns oﬀ, the fan will continue to operate for 2 minutes in order to dry the indoor unit to prevent mold growth. This function is available only in COOL or DRY mode.

When you press this button, icon "

" appears on the screen.

15

SPECIAL FUNCTIONS

Child lock function

This function eliminates unwanted temperature adjustments and the use of diﬀerent modes on the device. Before activating it, make sure to have set the temperature as you like.

Press simultaneously " + " and " - " buttons to activate or deactivate the child lock function. When that function is activated, icon "

" is displayed on the remote control.

Temperature display in °C or °F

When device is turned oﬀ (OFF), press simultaneously on " - " and MODE buttons to switch from °C or °F.

FREEZE PROTECT mode

During winter, FREEZE PROTECT mode allows to maintain room temperature at 8 °C (46 °F) when you are not at home. When device is in HEAT (heating) mode, press simultaneously on CLOCK and TEMP buttons to activate this function. Icon " $ " will be displayed. Press again simultaneously on CLOCK and TEMP buttons to deactivate.

NOTES:

• In FREEZE PROTECT mode, fan speed is set by default to AUTO and cannot be adjusted.

• SLEEP and FREEZE PROTECT mode cannot be activated at the same time.

16

REPLACING BATTERIES IN REMOTE CONTROL

1. Lightly press the " " and slide in the direction the arrow

is pointing to remove the back cover of the remote control (as illustrated).

2. Remove the old batteries (as illustrated).

3. Insert two new " AAA " (1.5 V) dry batteries and make sure

the position of + and – is correct (as illustrated).

4. Put back the cover (as illustrated).

NOTES:

• During operation, point the remote control at the receiving window on the indoor unit.

• The distance between the remote control and receiving window should not be more than

26.25 ft. (8 m) and there should be no obstacle between them.

• The remote control should be placed 3.3 ft. (1 m) away from TV or Audio sets.

• The signal can be easily interfered in a room where there is a ﬂuorescent lamp or wireless phone;

the remote control should be near the indoor unit when operating.

• If the remote control does not operate normally, please take out the batteries and reinsert them

after 30 seconds. If it is still not working, replace the batteries.

• When replacing batteries, use only new and identical ones (same brand).

• When you do not use the remote control for a long time, take out the batteries.

17

PREPARATION BEFORE INSTALLATION

INDOOR UNIT INSTALLATION DRAWING

The indoor unit may be mounted in three diﬀerent ways:

Exposed

Floor lnstallation

Wall Installation

Half conceated

Mounting plate

Grid (ﬁeld supply)

Molding

Concealed

REQUIRED INSTALLATION CLEARANCE DISTANCES DIAGRAM

59"(150 cm)

or more

59"(150 cm)

or more

59"(150 cm)

or more

59"(150 cm)

or more

6" (15 cm) or below from the ﬂoor

18

SELECTION OF INSTALLATION LOCATION

Basic requirements

Installing the unit in the following places may cause malfunction. If it is unavoidable, please consult a qualiﬁed person:

• A place with strong heat sources, vapors, ﬂammable or explosive gas or volatile objects spread

in the air.

• A place with high-frequency devices (such as welding machine, medical equipment).

• A place near coastal regions.

• A place with oil or fumes in the air.

• A place with sulphurous gas.

• Other places with special environment.

• In a laundry room, near a bath, shower or swimming pool.

Note: The power cords and connection lines of the indoor and outdoor units must be at least 3.3 ft. (1 m) away from the TV set or radio to avoid image interference and noise ( even if the clearance distance is kept, noise may be produced due to strong electromagnetic wave).

Indoor unit

• There should be no obstruction near air inlet and air outlet.

• Select a location where the drain pipe can be easily connected to the outside.

• Select a location which is convenient to connect the outdoor unit and which is the closest possible

to the power supply.

• The location should be able to withstand the weight of indoor unit and will not increase noise and

vibration.

• Make sure that the installation follows the requirement of clearance distance diagram.

• Do not install the indoor unit right above an electric appliance.

• The indoor unit should not be exposed to direct sunlight.

• Please try your best to keep the unit away from ﬂuorescent lamps.

19

REQUIREMENTS FOR ELECTRICAL CONNECTION

Safety precautions

• You must follow the electric safety regulations when installing the unit.

• According to the local safety regulations, use qualiﬁed power supply circuit and circuit break.

• Make sure the power supply matches with the requirement of the device. Unstable power supply

or incorrect wiring may cause malfunction and damage the unit or ﬁre hazard.

• Properly connect the live wire, neutral wire and grounding wire.

• Cut oﬀ the power supply before proceeding any work related to electricity.

• Do not turn on the power before ﬁnishing installation.

• The temperature of refrigerant circuit will be high, please keep the interconnection cable away from

the copper tube.

• The appliance shall be installed in accordance with national wiring regulations.

Grounding requirements

• The heat pump is a ﬁrst class electric appliance. It must be properly grounded by a qualiﬁed person

with specialized grounding device. Please make sure it is always grounded eﬀectively, otherwise it may cause electric shock.

• The yellow-green wire in the appliance is the grounding wire, which cannot be used for other

purposes.

• The grounding resistance should comply with national electric safety regulations.

• An all-pole disconnect switch having a contact separation of at least 3mm in all poles should be

connected in ﬁxed wiring.

20

INSTALLATION

INSTALLATION OF INDOOR UNIT

Step 1: Install wall-mounting plate (for surface wall installation only)

CAUTION

The mounting plate should be installed on a wall which can support the weight of the indoor unit.

• Referring to drawings below, temporarily secure the mounting plate to the wall; adjust it in horizontal

position with the level meter and then point out the screw ﬁxing holes on the wall.

160 mm

30 mm

170 mm

220 mm

120 mm

644 mm

700 mm

200 mm

600 mm

570 mm

120 mm

220 mm

Schematic drawing of hooks:

Installation

template

• Drill the screw ﬁxing holes on the wall with the impact drill (the drill head speciﬁcation should be

the same as the plastic anchor) and then put the plastic anchors in the holes.

• Fix the wall-mounting plate on the wall with tapping screws and then check if the plate is ﬁrmly

installed by pulling on it. If a plastic anchor is loose, drill another ﬁxing hole nearby.

21

Step 2: Open piping hole

• Choose the position of piping hole according to the direction of outlet pipe.

• Open a piping hole with a diameter of 55 mm in the spot indicated by the symbol “

“ as illustrated

below.

• The location of the hole is diﬀerent depending on which side is used.

• Allow space around the pipe for an easier indoor unit pipe connection.

• In order to drain eﬃciently, slant the piping hole on the wall slightly downward to the outdoor side

with a gradient of 5° to 10°.

NOTES:

• Pay attention to dust and take relevant safety measures when opening the hole.

• The plastic anchors are not provided and should be bought locally.

75 mm

45 mm

350 mm

45 mm

60 mm

Left bottom piping

Refrigerant pipe

Left/right piping

Left back piping

Right back piping

Right bottom piping

Floor

Wall

5-10

Interior Exterior

22

CAUTION

• The suggested shortest pipe length is 8.2 ft. (2.5 m), in order to avoid noise and vibration from the

outdoor unit. (Mechanical noise and vibration may occur depending on how the unit is installed and the environment in which it is used.)

• See the installation manual of outdoor unit for information on maximum pipe length.

Step 3: Install drain pipe

• Insert supplied drain hose into drain pan socket of the indoor unit and make sure it adheres to the seat

of the socket.

Drain pan

Seal

Drain hose

Drain pan Seal

• Connect drain pipe to supplied drain hose and bind

the joint with tape.

• Add insulating pipe around the indoor drain hose in

order to prevent condensation.

NOTES:

• Plastic anchors are not provided.

• The diameter of the drain pipe should be larger than or equal to that of the refrigerant pipe. (PVC pipe,

outer diameter: 1 in. (25 mm), wall thickness ≥ 1/16 in. (1.5 mm)).

• The drain pipe should be inclined downward so that water will ﬂow smoothly without any accumu-

lation. There should be no trap as per below image.

100 mm

150 mm

Must be no trap

50 mm or more

Vinyl chloride drain pipe

Reducer

Drain hose

Do not touch water

Drain hose

Insulating pipe

23

Step 4: Test drainage system

• Remove the air ﬁlters and pour some water into the drain pan to check if water ﬂow goes through

the pipe correctly and observe carefully the joint to see if it leaks or not.

Step 5: Connect the pipe of indoor unit

• To prevent leakage, apply refrigeration oil on both inner and outer

surfaces of the nut. Use refrigeration oil for R410A.

• Aim the pipe joint at the corresponding bell mouth.

• Pre-tighten the union nut with hand.

• Place the open-end wrench on the pipe joint and place the torque wrench on the union nut. Tighten

the union nut with torque wrench. Adjust the torque force by referring to the following table.

• Wrap the indoor pipe and joint of connection pipe

with insulating pipe, and then wrap it with tape.

CAUTION

• Protect the open end of the pipe against dust and

moisture.

• All pipe bends should be as gentle as possible.

Use a pipe tube bender to bend the pipe. Bending radius should be 1 3/16” (30 mm) or larger.

Coat here with refrigeration oil

Pipe joint

Union nut

Pipe

Open-end wrench

Union nut

Pipe

Torque wrench

indoor pipe

Hex nut diameter

Tightening torque

(N-m)

Φ 6

15~20

Φ 9.52

30~40

Φ 12

45~55

Φ 16

60~65

Φ 19

70~75

Insulating pipe

Be sure to

place a cap.

If no ﬂare cap is

available,cover

the ﬂare mouth

with tape to keep

dirt or water out.

24

Step 6: Insulation of refrigerant pipe

• Refrigerant gas pipe surface temperature can reach 110 °C. Make sure the chosen insulation material

can withstand this temperature.

• Insulating pipe should be made of polyethylene foam with a heat transfer rate of 0.041 to

0.052W/mK (0.035 to 0.045kca/(mh°C).

• Use separate thermal insulation pipes for gas and liquid refrigerant pipes.

• Provide insulation dimensions as per following chart:

Gas side Liquid side

Gas pipe

thermal insulation

Liquid pipe thermal

insulation

O.D. 9.55 mm O.D. 6.4 mm I.D. 12-15 mm I.D. 8-10 mm

Thickness 0.8 mm Thickness 10 mm minimum

Inter-unit wiring

Gas pipe

Liquid pipe

Liquid pipe insulation

Gas pipe insulation

Finising tape

Step 7: Make electrical connections

• Lift the sensor securing plate and remove the front metal plate cover.

• Remove the wire retainer; connect the power connection wire to the wiring terminal according to

the color; tighten the screw and then ﬁx the power connection wire with wire retainer. After ﬁnishing wiring, clamp the grounding wire (yellow-green wire) into the wire-crossing groove as shown in the following ﬁgure, in order to avoid pressing the wire when closing the electric box cover.

Sensor securing

plate

Terminal block

Electrical component box

Wire retainer

Front metal plate cover

Firmly ﬁx the wires with

the terminal screws

Firmly ﬁx the wires

with the

terminal screws

When wire length

exceeds 10m,

use 2.0 mm

diameter wires

Shape wires so

that the front metal

plate cover will ﬁt

securely

Firmly secure

wire retainer so that wires

sustain no

external stress

Use the speciﬁed

wire type

• Put the front metal plate cover and the sensor securing plate back.

Outdoor unit

Indoor unit

25

NOTES:

• All wires of indoor and outdoor unit should be connected by a qualiﬁed person.

• If the length of power connection wire is insuﬃcient, please contact your dealer for a new one.

Do not extend the wire by yourself.

• A circuit break must be installed in the line. The air switch should be all-pole parting and the contact

parting distance should be more than 3 mm.

Step 8: Bind up pipes

• Bind up the connection pipe, power cord and drain hose with the band.

Connection

pipe

Drain hose

Band

Indoor power cord

Indoor unit

Gas pipe

Indoor and outdoor

power cord

Band

Drain hose

Liquid pipe

• Reserve a certain length of drain hose and power cord for installation when binding them.

When binding to a certain degree, separate the indoor power and then separate the drain hose.

• Bind them evenly.

• The liquid pipe and gas pipe should be bound separately at the end.

NOTES:

• The power cord and control wire cannot be crossed or winded.

• The drain hose should be bound at the bottom.

Step 9: Install the indoor unit

• Open the front panel and remove the 4 screws.

• Follow the arrow to disengage the tabs on the casing to remove the front grille.

• Remove the pillars.

• For side piping:

- Remove the 7 screws.

- Remove the upper casing (2 tabs).

- Remove the left and right casings (2 tabs on each side).

• Remove the slit portions on the bottom frame and casings using nippers.

26

3 tabs

Open the front panel

Upper casing

Side casings

Remove the pillar

Remove 4 screws

Remove 7 screws

Casing

Front grille

Casing

Bottom frame Casing

Remove the pillar

Side casings

Front

panel

Remove front grille

• Put the bound pipes in the wall pipe and then make them pass through the wall hole.

• Secure the unit using 6 screws for installation (Do not forget to secure the wall behind).

200 mm

Casing

F

loor Installation Wall Installation

Molding

6 screws

• Stuﬀ the gap between pipes and

wall hole with sealing gum.

• Fix the wall pipe.

• Check if the indoor unit is installed ﬁrmly

to the wall.

• Install the front panel and front grille back.

Indoor

Wall pipe

Sealing gum

Outdoor

27

MALFUNCTION

MALFUNCTION ANALYSIS

Please check below items before asking for servicing. If the malfunction still cannot be eliminated, please contact a qualiﬁed person.

Phenomenon Items to check Solution

Unit doesn’t run at all.

Circuit break trips oﬀ?

Ask a qualiﬁed person to replace circuit break.

Is there a power failure? Wait until power resumes.

Are the electrical connections properly done?

Ask a qualiﬁed person to make proper connections.

Are the batteries of the remote control low?

Replace batteries with new ones.

Is the remote control within the signal receiving distance?

Signal receiving distance is 26.25 ft. (8 m).

Has the unit been turned on immediately after being turned oﬀ?

Wait for 3 minutes, and then turn on the unit again.

Unit runs but stops immediately.

Are air inlet or air outlet of indoor or outdoor unit blocked?

Eliminate obstacles.

Abnormal cooling or heating.

Are air inlet or air outlet of indoor or outdoor unit blocked?

Eliminate obstacles.

Is the set temperature in proper range?

Adjust temperature within proper range.

Is fan speed on low setting? Adjust fan setting with the remote control.

Is the SWING setting ok?

Adjust SWING setting with the remote control.

Are the doors and windows closed fully?

Close doors and windows.

Is the unit directly under sunlight? Hang curtains or blinds in the windows.

Is there too much heat source or people in the room?

Unit will run normally once the heat sources come back to normal.

Is the ﬁlter dirty? Clean the ﬁlter.

Mist is emitted from the indoor unit air outlet.

Are indoor temperature and humidity level high?

This is because indoor air is cooled rapidly. After a while, indoor temperature and humidity level will decrease and mist will disappear.

Water ﬂowing noise.

Has the unit just been turned on and oﬀ?

The noise is the sound of refrigerant ﬂowing inside the unit, which is normal.

Cracking noise.

Has the unit just been turned on and oﬀ?

This is the sound of friction caused by expansion and/or contraction of panel or other parts due to temperature changes.

Dust is blown from the unit.

Has the unit been turned on after a long inactivity period?

Dust accumulation in indoor unit is blown out by the fan motor.

Odours are emitted.

Is there an odour source in the room, such as furniture or cigarette?

Eliminate the odour source.

Is the ﬁlter dirty? Clean the ﬁlter.

28

MAINTENANCE

CLEANING AND MAINTENANCE

WARNING

• Turn oﬀ the unit and disconnect the power before cleaning to avoid electric shock.

• Do not wash the unit with water to avoid electric shock.

• Do not use volatile liquid or mineral oils to clean the unit.

• Use suitable instruments for the refrigerant R410A.

• Do not use any other refrigerant than R410A.

Maintenance before seasonal use

• Check if the air inlet/outlet of the indoor unit is clogged.

• Check if circuit breaker and connection are in good condition.

• Check if air ﬁlter is clean and well installed.

• To ensure a successful startup, switch the main power on 8 hours before powering on the unit.

Maintenance after seasonal use

• Let the air conditioning unit run for half a day under FAN mode to dry the inside of the unit.

• Disconnect power supply.

• Clean ﬁlter and indoor unit.

• If you plan not using the unit on a long period of time, shut down the main power supply for energy

conservation.

29

CLEANING THE FRONT PANEL

Step 1: Open the front panel

• Slide the two stoppers on the left and right sides

inward until you hear a “click”.

Step 2: Remove the front panel

• Remove the string to allow the front panel

to fall forward.

• Remove the front panel.

Step 3: Clean the front panel

• Wipe the front panel with a soft cloth lightly moistened with water (below 45 °C).

• Let it dry in a shady and cool place.

Step 4: Reinstall the front panel

• Insert the front panel into the grooves

of the unit (3 places).

• Attach the string to the right inner-side

of the front grille.

• Close the panel slowly.

CAUTION

• Don’t touch the metal parts of the indoor unit. Otherwise, it may cause injury.

• When removing or attaching the front panel, support it with your hand to prevent it from falling.

• After cleaning, make sure that the front panel is securely ﬁxed.

String

Place front

panel in grooves

30

CLEANING THE FILTER

The air ﬁlter absorbs CO, CO2, benzene, aldehydes, odor of gasoline, etc. It will absorb poisonous material in the air that is smaller than 1 μm, such as dust, pollen, bacteria and virus.

NOTES:

• Never dismantle the air ﬁlter except for cleaning; otherwise it may cause some error.

• The ﬁlter should be cleaned every three months. If the unit operates in a highly dusty environment,

cleaning frequency should be increased (generally once every two weeks).

• If it is necessary to change the ﬁlter, purchase a new one at your local dealer.

• Do not use ﬁre or hair dryer to dry the ﬁlter to avoid deformation or ﬁre hazard.

Step 1: Open the front panel

• Slide the two stoppers on the left and right sides inward until you hear a “click”.

Step 2: Remove the air ﬁlter

• Press the claws on the right and left of the air ﬁlter down slightly, then pull upward.

• Remove the air puriﬁers ﬁxed on the ﬁlter. Hold the tabs of the frame and remove the claws in 4 places.

Step 3: Clean the air ﬁlter

• Use a vacuum or water to clean the ﬁlter.

• When the ﬁlter is very dirty, use water (below 45 °C) to clean it, and then put it in a shady and cool

place to dry it.

Step 4: Clean the air puriﬁers

The air puriﬁers can be cleaned once every 6 months. We recommend replacing it once every 3 years.

• Use a vacuum to remove dust and soak in water

(below 45 °C) for about 10-15 minutes if dirt is heavy.

Air ﬁlter

Titanium apatite

photocatalytic

air-purifying ﬁlter

31

NOTES :

• Do not remove the air puriﬁers from their frame when cleaning with water.

• After washing, shake oﬀ remaining water and dry in a cool and shady place.

• Since the puriﬁers are made out of paper, do not wring out the ﬁlter when removing water from it.

Step 5: Install the air puriﬁers and air ﬁlter

• Install the air puriﬁers on the air ﬁlter.

• Install the air ﬁlter on the unit.

• Close the front panel.

CAUTION

• Operating the unit without air ﬁlters may result in troubles as dust will accumulate inside the indoor

unit.

32

OPERATION TEST

1. Before operation test

• Ensure that the customer is satisﬁed.

• Inform the customers about the important notes of the appliance.

2. Operation test

• Put through the power, press the ON/OFF button on the remote control to start the unit.

• Press MODE button to select AUTO, COOL, DRY, FAN or HEAT to check whether the operation is normal or not.

• If the ambient temperature is lower than 16 °C, the appliance will not work in COOL (cooling) mode.

3. Operating pressure test

• In COOL or HEAT mode, set the temperature to the maximum set point (30 °C or 86 °F).

• Press the TURBO button to activate the fan TURBO speed.

• Wait until the compressor has reached its full speed (15 to 30 minutes).

• Once full speed is reached, take the operating pressure as well as indoor and outdoor temperature.

• Note your results in the table below and keep it for future reference.

Results of the operating pressure test

Operating pressure

Indoor temperature

Outdoor temperature

33

NOTES

_______________________________________________________________________________________

34

NOTES

_______________________________________________________________________________________

Ouellet CMD09KCHVS-I, CMD12KCHVS-I Owner's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual