Why has the ACMA increased the number of available UHF CB channels?
To provide additional channel capacity within the UHF CB Band the ACMA will over the next 5 years change the
majority of the current wideband 40 channel use to narrowband 80 channel use.
During this time wideband channel use will be gradually phased out as users upgrade their existing radios.
This means that the new Oricom narrowband radio you have purchased will have more channels than older
wideband radios. Some of these channels are locked and cannot be used, (see the attached channel chart for more
information).
When did this take place?
Early in 2011 new AS/NZS Standards came into effect allowing operators to use additional narrowband channels
and also use narrowband transmissions on some current wideband channels. This increased the number of
channels up to 80, 75 of which are useable voice channels.
What issues may users experience during the transition phase?
When a new narrowband radio receives a transmission from an older wideband radio the speech may sound loud
and distorted – simply adjust your radio volume for the best listening performance. When an older wideband radio
receives a signal from a new narrowband radio the speech may sound quieter - simply adjust your radio volume for
best listening performance. When operating a narrowband radio or Channel 41 - 80 interference is possible from
wideband radios transmitting on high power or on adjacent frequency.
The issues described above are not a fault of the radio but a consequence of mixed use of wideband and
narrowband radios.
It is expected that as older wideband radios are removed from service that this issue will be resolved. Most radios
in use will be narrowband eliminating this issue.
This information is current at time of printing. For further up to date information please visit
www.acma.gov.au
Oricom Connecting you now.
This unit complies with all relevant Australian and New Zealand approval
requirements AS/NZS 4365:2011 including radio communications
(Electromagnetic Radiation Human Exposure) standard 2003.
3
Safety Information and Warnings
Safety Information and Warnings
Information on Safe Operation
WARNING
Read This Information Before Using Your Oricom Radio.
The operation of your UHF radio in Australia and
New Zealand is subject to conditions in the following
licenses:
In Australia the ACMA Radio communications (Citizen
Band Radio Stations) and in New Zealand by MED the
General User Radio License for Citizen Band Radio.
Radio Antenna
Do not use any radio that has a damaged antenna. If
a damaged antenna comes in contact with the skin, a
minor burn may result.
Unauthorized antennas, modifications, or attachments
could damage the radio and violate compliance. Do NOT
change or modify the antenna.
Do NOT hold the antenna when the radio is “IN USE.”
Holding the antenna reduces range and may cause
bodily harm.
Safety and general use whilst in a vehicle
Check the State and Federal laws and regulations
regarding the use of two way radios in the area where
you drive, and always obey them.
For Vehicles tted with Air Bags
Do not place your radio in the area over an air bag or in
the air bag deployment area. Air bags inate with great
force. If a radio is placed in the air bag deployment area
and the air bag inates, the radio may be propelled with
great force and cause serious injury to the occupants of
the vehicle.
Read all these Safety Warnings before you install
or charge the rechargeable batteries
•Do not dispose of the batteries in a re as they may explode.
4
Safety Information and Warnings
WARNING
•Use only the batteries supplied with the product.
Improper use, or use of unapproved batteries may
present a risk of re, explosion, or other hazard, and
may invalidate any approval or warranty.
•Exercise extreme care when handling batteries in order
not to short the battery with conducting materials such
as rings, bracelets and keys. The battery or conduction
material may overheat explode and or cause burns
• Never replace or charge the battery in a potentially
explosive atmosphere (such as where gas is leaking) as
contact sparking may occur while installing or removing
the batteries cause a re or an explosion.
• Do not modify, cut, unwrap, disassemble, crush, bend,
puncture, heat or damage the battery.
• If a battery leaks, do not let the battery liquid touch skin
or eyes. If this happens, immediately ush the affected
areas with water, and seek medical assistance. Released
electrolyte is corrosive and may cause damage to the
eyes and skin. It may be toxic if swallowed.
• Do not immerse or expose the battery to water or other
liquids.
• If you believe the batteries are damaged, remove product
from the charger and stop using the product. Contact
Oricom for assistance.
• Never use damaged batteries as they may explode.
• Remove batteries when they are no longer able to hold a
charge and when the equipment will not be used for an
extended period of time
Dispose of the batteries according to local regulations,
never in your household rubbish.
5
Safety Information and Warnings
Risk of explosion if battery is replaced by an
WARNING
incorrect type.
Only use the AC power adaptor supplied with this
product. Using any other AC adaptor will invalidate
any approvals & warranty and could be potentially
dangerous.
Do not attempt to charge non-rechargeable Alkaline
batteries.
Potentially Explosive Atmospheres
Turn your radio OFF when in any area with a potentially
explosive atmosphere. Sparks in such areas could cause
an explosion or re resulting in injury or even death.
NOTE: Areas with potentially explosive atmospheres
are often, but not always clearly marked. They include
fueling areas such as below deck on boats; fuel or
chemical transfer or storage facilities; areas where the
air contains chemicals or particles, such as grain, dust,
or metal powders; and any other area where you would
normally be advised to turn off your vehicle engine.
Blasting Caps and Areas
To avoid possible interference with blasting operations,
turn your radio OFF near electrical blasting caps or in a
“blasting area” or in areas posted: “Turn off the two way
radio.” Obey all signs and instructions.
Exposure to Radio Frequency Energy
Your Oricom two-way radio complies with Australian
Communications Authority Radio communications
(Electromagnetic Radiation-Human Exposure) Standard,
2003.
To assure optimal radio performance and make sure
human exposure to radio frequency electromagnetic
energy is within the guidelines set out in the above
standards always adhere to the following procedures.
6
WARNING
Safety Information and Warnings
Transmit and Receive Procedure
Your two-way radio contains a transmitter and
a receiver. To control your exposure and ensure
compliance with the general population/uncontrolled
environment exposure limits, always adhere to the
following procedure:
because the radio generates measurable RF energy
exposure only when transmitting (in terms of measuring
standards compliance).
Always hold the radio approximately 5cm in front of your
mouth with the antenna pointing away from your head.
Radio Operation and EME Exposure
Unauthorized antennas, modifications, or attachments
could damage the radio and violate compliance.
Do NOT hold the antenna when the radio is “IN USE.”
Holding the antenna reduces the effective range.
Do not use the radio if the antenna is damaged. If a
damaged antenna makes contact with your skin, a
minor burn can result.
If you wear a radio on your body when transmitting,
always fit the radio on the belt clip (supplied). Always
ensure the radio and its antenna are at least 5cm from
your body when transmitting.
Electromagnetic Interference/Compatibility
Nearly every electronic device is susceptible to
electromagnetic interference (EMI). To avoid the
possibility of electromagnetic interference and/or
compatibility conicts, turn off your radio in any location
where posted notices instruct you to do so such as
health care facilities.
7
Safety Information and Warnings
Aircraft
WARNING
When instructed to do so, turn off your radio when onboard
an aircraft. Any use of a radio must be in accordance with
applicable regulations per airline crew instructions.
Medical Devices - Pacemakers
The Advanced Medical Technology Association
recommends that a minimum separation of 6 inches
(15cm) be maintained between a handheld wireless
radio and a pacemaker. These recommendations
are consistent with the independent research by
and recommendations of the U.S. Food and Drug
Administration.
Some radios may interfere with some hearing aids.
In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult
the manufacturer of your device to determine if it is
adequately shielded from RF energy. Your physician may
be able to assist you in obtaining this information.
General warnings
Never use your radio outdoors during a thunderstorm.
Keep the radio out of reach of babies and young children.
8
Pack Contents
Getting Started
Model No. PMR1290
2 UHF RADIOS
1 TWIN CHARGING POD
POWER ADAPTOR
RECHARGEABLE BATTERIES
BELT CLIPS
Model No. PMR1295
2 UHF RADIOS
2 CAR CHARGERS
2 USB CABLES
POWER ADAPTOR WITH Y CABLE
RECHARGEABLE BATTERIES
BELT CLIPS
Installation
Removing the Belt Clip
Pull the Belt Clip latch forward (away from the unit)
While pulling the Belt Clip latch, push up
the Belt Clip as shown in Figure1.
Installing the Belt Clip
Slide the Belt clip into the slot as
shown in Figure2.
A “click” indicates the Belt clip is
locked into position.
Installing the batteries
Belt Clip latch
Figure 1Figure 2
Caution: Observe the proper battery polarity orientation when installing batteries.
Incorrect positioning can damage both the batteries and the unit.
a. Slide down the Battery Compartment Cover.
b. Install the Rechargeable batteries (supplied) or Alkaline batteries (not supplied)
by following the orientation as shown in Figure 3.
c. Replace the Battery Compartment Cover. See Figure 4.
9
Getting Started
Mic/spk jack
Charge jack
Charging the batteries (using charging pod) - PMR1290
a. Insert the small plug in the end of the mains
adaptor into the Power-in Connection Jack at
the back of the desktop charger.
b. Plug the mains adaptor into a 230V AC, 50Hz
mains socket with the switch on the socket set
to OFF.
c. Switch ON the mains socket.
The radio must be charged using the mains adaptor provided. Using any
other adaptor will invalidate any approvals & warranty.
d. Place the radio units in the charge cradle in an upright position and facing
outward. The Charge LED indicators will light up.
e. It takes about 10 hours to fully recharge the batteries if the batteries are
completely run down. New batteries will take up to 14 hours to fully
charge.
Charging the batteries (using USB adaptor) - PMR1295
a. Lift the charge socket cover located on the right
side of he handset.
b. Insert the USB connector of the 5VDC/600mA
adaptor into the charge jack.
c. Plug the mains adaptor into a 230V AC,50Hz
mains socket with the switch on the socket set to
Off.
d. Use only the power supply provided.
e. Switch ON the mains socket.
The radio must be charged using the mains adaptor provided. Using any
other adaptor will invalidate any approvals & warranty.
WARNING
10
DO NOT ATTEMPT TO CHARGE ALKALINE BATTERIES.
Getting Started
Battery Icon
A low battery icon will appear in the bottom left corner of
the LCD display when the batteries are getting low. This
indicator will ash and continue to ash until the batteries
are fully discharged.
TIP: At this stage, you need to recharge the unit at once,
otherwise the battery will run down totally.
When the battery level reaches its minimum level, the unit will
emit two beep tones.
Important: You need to charge the unit for 10-14 hours.
CAUTION: Risk of explosion if battery is replaced by
an incorrect type. Dispose of used batteries
according to the instructions.
Battery life
Your radio has a built in power saver to make the batteries last
longer. When you are not using the units, turn them OFF to
conserve battery power.
Transmitting range
The talk range depends on the environment and terrain. The radio
can reach further in wide open spaces, without obstructions such
as hills or buildings. Don’t try to use two radio units which are
less than 1.5m (5 feet) apart. Otherwise, you may experience
interference.
Optimal Range
Outdoors
Flat, open areas
Medium Range
Outdoors
Buildings or trees
Also near residential
buildings
Minimal Range
Outdoors
Dense foliage or
mountains. Also inside
some buildings
11
Oricom PMR1290 or PMR1295 instructions
Oricom PMR1290-1295 2-Way CB Radio
Antenna
PTT(push to talk)
button
-press and hold
to transmit.
CALL button
-press to send a
ringing tone to other
PMR units.
(UP)/(DOWN)buttons
-press to change
channels, volume, and
to select settings
during programming.
Speaker
MHZ
TX
RX
SC
LCD Screen
MHZ
TX
RX
SC
FM
Displayed when the FM is activated.
Displayed when the Key Lock feature is activated.
Displayed when transmitting a signal.
Displayed when receiving a signal.
Displays the current Speaker volume level.
Channel Number. Changes from 1 to 80 as
selected by the user.
Displays when battery level goes low.
Displays when Scan function is activated
LCD screen
-Displays the current
Channel selection and
other radio symbols.
USB Charge and
Headphone Jack
MENU button
-press to program
the PMR settings.
(Power)button
-press and hold to
turn the PMR
unit ON or OFF.
MIC (Microphone)
12
Operation
Operation
Turning the Unit ON/OFF
To Turn ON;
a. Press and hold the POWER button until the LCD screen
turns ON and displays the current channel.
To switch OFF;
b. Press and hold the POWER button until the LCD screen
turns blank.
Changing Channels
The PMR1290 or PMR1295 has 77 available channels, to
communicate with other radios, you must have your radio tuned to
the same channel.
a. Press the MENU button once, the current channel
number ashes on the LCD Screen.
b. Press the UP or DOWN button to select the desired
channel. The channel changes from 1 to 80, or vice versa.
c. Press the PTT button to conrm the channel setting.
Repeater uses channels 1 to 8 and 41 to 48
These are paired with higher channels as output/input (1/31, 2/32,
etc.)
Check for local repeater activity before using these channels in
Simplex mode to avoid interference. Channels 9 and above are the
best choices for general use in Simplex mode.
You can nd more information about channels and frequencies by
visiting the Web site http://www.acma.gov.au
Note: Refer to the “Channel Table” section of this Owner’s Manual
for detailed frequency listing.
Transmitting and Receiving
The PMR1290 or PMR1295 transmission is SIMPLEX “one
way-at-a-time.” While you are speaking, you can not receive
a transmission.
13
Operation
The PMR1290/1295 is a Class License band. Always identify
yourself when transmitting on the same channel.
IMPORTANT: Before transmitting on a UHF channel listen to ensure
it is not already in use.
Transmitting (sending speech)
The unit is continuously in the Receive mode when the unit is
turned ON and not transmitting. When a signal is received on the
current channel, “RX” icon will be displayed on the LCD screen and
the receiver LED will light up.
a. Press and hold the PTT (push to talk) button to transmit
your voice. “TX” icon will be displayed on the LCD
Screen.
b. Hold the unit in a vertical position with the MIC
(Microphone) 5 cm away from the mouth. While holding
the PTT button, speak into the MIC (microphone) in a
normal tone of voice.
c. Release the PTT button when you have finished
transmitting.
Monitor
You can use the Monitor feature to check for weak signals on the
current channel.
a. Press and hold the UP and DOWN buttons at the same
time. “ ” icon will be displayed on the LCD screen. Your
radio will pick up signals on the current channel, including
background noise.
b. Press the UP and Down buttons to stop the channel
monitoring.
14
Calling (Paging) Tone
You can use the CALL button to send a tone to other users
on the same channel. To activate this feature;
a. With the PMR in normal mode, press and release the
CALL button. The unit will transmit a 2-second page
tone to the other unit/s set with the same channel within
transmitting range
Channel Scan
Your radio can scan the 80 channels for any activity. This
allows to nd other radios without having to change the
channel.
To activate this feature:
a. Press and old the MENU and UP button at the same time
and channel scanning will start immediately, with SC
displayed on the screen and the channel number cycling
through the channels. When a signal is detected, the unit
will pause on that channel, while receiving the signal and
for a further 3 seconds.
b. Press the PTT button to stop scanning and talk on that
channel, press the UP or DOWN button to manually start
the scanning.
c. To stop scanning, press the MENU button and return to
standby mode.
Operation
Keypad Lock
With the buttons locked you can still transmit “TX”, or call the
current channel, but you can not change the volume. To activate
this feature; In the standby mode, press and hold the MENU until
the
To unlock the Keypad
Press and hold again the MENU button until the
on the LCD screen.
icon appears on the LCD screen.
icon disappears
15
Operation
FM Radio function
While in standby mode briey, press and release the power button,
FM Frequency will display in the LCD screen. Press UP or DOWN
button To adjust the FM frequency channel.
Press and release the Power button to go back to PMR frequency
mode.
Power Saving
Your PMR unit has special circuitry designed to extend
the life of your battery. When the unit is not used for 4
seconds, it will automatically switch into a low power mode.
The Power saving feature does not affect the PMR ability
to receive transmissions. When a signal is detected, it
automatically returns to full power mode
Low Battery Meter Indicator
The PMR can detect the low battery level when battery voltage goes
low. The battery icon will display the low battery status as follows.
When battery voltage at low battery level. The empty battery symbol
will appear at this stage and continue to blink. The battery icon will
continue to blink until it totally drain the battery voltage.
Note: To have good communication, once the battery reaches in
low level, replace the batteries with new ones.
Microphone/Earphone/Charger Jack
The PMR1290 or PMR1295 is equipped with and auxiliary
microphone, earphone, and charge jack located at the opposite
side of PTT button.
Note: It requires a microphone/earphone with a 2.5mm,jack
connector and this is not supplied with your PMR1290 or
PMR1295.
16
Operation
Using a PTT Headset
You can plug an optional headset into the
right side of your PMR1290 or PMR1295
handset. By pressing the PTT button to
transmit you can then talk with other
radios.
Roger Beep
The Roger beep is a tone which is automatically transmitted
whenever the PTT button is released. This alerts the receiving party
that you have intentionally ended the transmission, and you are
now in receive mode.
Key Tone
Your radio unit emits a conrmation tone after pressing each
button.
Duplex operation via Repeaters
This feature allows the use of local repeater stations that are
designed to automatically re-transmit your broadcast over a large
area thus giving you increased range.
Repeaters stations are privately operated radio systems installed
throughout Australia.
For example, if you wish to access a repeater station in your area
which operates on channel 2 you only need to set the Duplex
access on this Channel.
So, if you are in the range of a local repeater which transmits on
channel 2, after setting your radio to allow access of the repeater
on that channel, you will select channel 2 as normal, but during
transmit operation your radio will automatically transmit to the
repeater on channel 32.
17
Operation
Turning on/off Duplex on channels
a. Select the required channel to suit the repeater station you
wish to access (Channels 1 – 8 and 41 – 48)
b. Press the Menu button twice, “RPT” icon will display
c. Press the UP or DOWN button to set the Duplex function to
On or Off.
d. Press the PTT button to conrm your setting.
e. The RPT icon will display to indicate that Duplex is set on that
for a maximum of 3 seconds and it can only be possible to
operate once in any 60 second period.
Auxiliary Features
LCD Screen Back Light
Every time the Power/Vol button is activated (except PTT
and CALL button), the LCD Screen back light will illuminate
for 5 seconds.
Channel Frequency Table
Radiocommunications (Citizen Band Radio Stations) Class
Licence 2002
No licence is required to own or operate this radio in Australia
and New Zealand. The Radiocommunications (Citizen Band Radio
Stations) Class Licence 2002 contains the technical parameters,
operating requirements, conditions of licence and relevant standards
for Citizen Band (CB) radios. CB radios must comply with the class
licence for their use to be authorised under the class licence.
19
UHF channels and frequencies
EMC Technologies(NZ) Ltd
TestReportNo 101127.1
Reportdate:25
th
November2010
6.2Nominal Carrier
Table1 NominalCarrierFrequency
UHF channels and frequencies
IMPORTANT NOTE: The operation of your UHF radio in Australia and
New Zealand is subject to conditions in the following licenses:
In Australia the ACMA Radio communications (Citizen Band Radio
Stations) and in New Zealand by MED the General User Radio
License for Citizen Band Radio.
TxRx
Channel
01*476.4250 476.425021476.9250 476.9250
02*476.4500 476.450022†476.9500 476.9500
03*476.4750 476.475023†476.9750 476.9750
04*476.5000 476.500024477.0000 477.0000
05*476.5250 476.525025477.0250 477.0250
06*476.5500 476.550026477.0500 477.0500
07*476.5750 476.57 5027477.0750 477.0750
08*476.6000 476.60 0028477.1000 477.1000
9476.6250 476.625029477.125 0 477.1250
10476.6500 476.650030477.1500477.1500
11476.6750 476.675031*477.1750477.1750
FreqFreqFreqFreq
MHZMHzMHzMHz
41*-476.437561‡——
42*-476.462562‡——
43*-476.487563‡——
44*-476.512564477.0125 477.0125
45*-476.537565477.0375 477.0375
46*-476.562566477.0625 477.0625
47*-476.587567477.0875 477.0875
48*-476.612568477.1125 477.1125
49476.637 5 476.637569477.1375 477.1375
50476.662 5 476.662570477.1625 477.1625
Channel
TxRx
20
EMC Technologies(NZ) Ltd
TestReportNo 101127.1
Reportdate:25
th
November2010
6.2Nominal Carrier
Table1 NominalCarrierFrequency
Channel
TxRx
Channel
TxRx
FreqFreqFreqFreq
MHZMHzMHzMHz
01*476.4250476.425021476.9250476.9250
41*-476.437561‡——
02*476.4500476.450022†476.9500476.9500
42*-476.462562‡——
03*476.4750476.475023†476.9750476.9750
43*-476.487563‡——
04*476.5000476.500024477.0000477.0000
44*-476.512564477.0125477.0125
05*476.5250476.525025477.0250477.0250
45*-476.537565477.0375477.0375
06*476.5500476.550026477.0500477.0500
46*-476.562566477.0625477.0625
07*476.5750476.575027477.0750477.0750
47*-476.587567477.0875477.0875
08*476.6000476.600028477.1000477.1000
48*-476.612568477.1125477.1125
9476.6250476.625029477.1250477.1250
49476.6375476.637569477.1375477.1375
10476.6500476.650030477.1500477.1500
50476.6625476.662570477.1625477.1625
11476.6750476.675031*477.1750477.1750
UHF channels and frequencies
51476.6875 476.687571*477.1875-
12476.7000 476.700032*477.2000 477.2000
52476.7125 476.712572*477.2125-
13476.7250 476.725033*477.2250 477.2250
53476.7375 476.737573*477.2375-
14476.7500 476.750034*477.2500 477.2500
54476.7625 476.762574*477.2625-
15476.7750 476.775035*477.2750 477.2750
55476.7875 476.787575*477.2875-
16476.8000 476.800036*477.3000 477.3000
56476.8125 476.812576*477.3125-
17476.8250 476.825037*477.3250 477.3250
57476.8375 476.837577*477.3375-
18476.8500 476.850038*477.3500 477.3500
58476.8625 476.862578*477.3625-
19476.8750 476.875039477.3750477.3750
20476.9000 476.900040477.4000477.4000
* The primary use for these channels is repeater operation using 750 kHz
offset. Channels 1-8 and 41-48 inclusive are used for mobile reception
and channels 31-38 and 71-78 for mobile transmission. In addition, any
designated repeater channel may be used for simplex operation in areas
where it is not used for repeater operation.
† Speech telephony shall be inhibited on these channels.
‡ At the time of production Channels 61,62 and 63 are guard channels and
are not available for use.
Channel 5 and 35 (paired for Duplex repeaters) are reserved as emergency
channels and should be used only in an emergency.
A list of currently authorised channels can be obtained from the ACMA
website in Australia and the MED website in New Zealand. Channel 11
is a calling channel generally used to call others and channel 40 is the
customary road vehicle channel.
Once contact is established on the calling channel, both stations should
move to another unused “SIMPLEX” channel to allow others to use the
calling channel.
Channels 22 and 23 are for Telemetry and Telecommand use, voice
communications are not allowed on these channels by law.
Channel 9 and above are the best choices for general use in Simplex mode.
59476.8875 476.887579477.3875 477.3875
60476.9125 476.912580477.4125 477.4125
21
Customer Support
Customer Support
If you have any problems setting up or using this product you will
nd useful tips and information in the Troubleshooting section of this
user guide as well as “Frequently Asked Questions” on our website
www.oricom.com.au.
If you have further questions about using the product after reviewing the
resources above or would like to purchase replacement parts or accessories please call our Customer Support Team. Our dedicated local support
team are more likely to be able to help you than the retailer where you
made your purchase.
Important
Please retain your purchase receipt and attach to the back page of this
user guide as you will need to produce this if warranty service is required.
22
Warranty
How to make a claim under Warranty in
Australia
Oricom has a simple warranty process for you to follow:
Notice (if necessary), together with instructions on how to return the
goods for warranty service.
Please note that if a Customer Support Team member advises that your
product does not qualify for return, this warranty does not apply to your
product.
Products that are authorised to be returned to Oricom in Australia must
include all of the following:
Please note that this warranty excludes expenses incurred by you in returning any faulty product to us. You must arrange and pay any expenses
incurred (including postage, delivery, freight, transportation or insurance
of the product) to return the faulty product to us, however, we will arrange
delivery of the repaired or replaced faulty product to you.
23
Warranty
Important Information
Repair Notice
Please be aware that the repair of your goods may result in the loss of
any user-generated data (such as stored telephone numbers, text messages and contact information). Please ensure that you have made a
copy of any data saved on your goods before sending for repair.
Please also be aware that goods presented for repair may be replaced by
refurbished goods or parts of the same type rather than being repaired.
Warranty Information (Australia)
This Warranty is provided by Oricom International Pty Ltd ABN 46 086
116 369, Unit 1, 4 Sovereign Place, South Windsor NSW 2756, herein
after referred to as “Oricom”.
Oricom makes no other warranties or conditions, express or implied,
including as to acceptable quality and tness for a particular purpose,
except as stated in this Warranty.
Any implied warranties that may be imposed by law are limited in duration to the Warranty Period.
Oricom warrants that the product is free from defects in materials or
workmanship during the Warranty Period. This Warranty does not extend
to any product from which the serial number has been removed or was
purchased outside of Australia.
This warranty in no way affects your statutory warranty rights under the
Competition and Consumer Act 2010 or any other similar legislation.
The Warranty Period will be 3 years from the date of purchase of the
product evidenced by your dated sales receipt. You are required to provide proof of purchase as a condition of receiving warranty services.
24
Warranty
You are entitled to a replacement product or repair of the product according to the terms and conditions of this document if your product is
found to be faulty within the Warranty Period. This Warranty extends to
the original purchaser only and is not transferable.
Rechargeable battery cells and rechargeable battery packs (if supplied)
with this product are covered under this warranty for a period of 90 days.
Products distributed by Oricom are manufactured using new materials or
new and used materials equivalent to new in performance and reliability.
Spare parts may be new or equivalent to new. Spare parts are warranted
to be free from defects in material or workmanship for thirty (30) days
or for the remainder of the Warranty Period of the Oricom branded product in which they are installed, whichever is longer. During the Warranty
Period, Oricom will where possible repair and if not replace the faulty
product or part thereof. All component parts removed under this Warranty
become the property of Oricom. In the unlikely event that your Oricom
product has a recurring failure, Oricom may, subject to the Competition
and Consumer Act 2010, at its discretion, elect to provide you with a
replacement product of its choosing that is at least equivalent to your
product in performance.
Oricom does not warrant that the operation of the product will be uninterrupted or error free.
Oricom is not responsible for damage that occurs as a result of your
failure to follow the instructions that came with the product. These terms
and conditions together with any specic terms and conditions contained
in the user guide to the product purchased constitute the complete and
exclusive agreement between you and Oricom regarding the product.
No change to the conditions of this Warranty is valid unless it is made in
writing and signed by an authorised representative of Oricom.
25
Warranty
Oricom will not be in breach of a warranty expressly set out in this User
Guide or under the Competition and Consumer Act 2010 and excludes
any liability for damages or any other remedy arising under any other
legislation or the common law if the damage occurs as a result of:
1. failure by you to adhere to the warnings and follow the instructions set
out in this user guide for the proper installation and use of the product;
2. negligence on your part or misuse by you of the product;
3. an uncontrollable external cause which results in the product not
functioning including but not limited to power failure, lightning or over
voltage; and
4. modication to the product or services carried out on the product by
anyone other than Oricom or Oricom’s authorised service provider.
Oricom will not be liable for any damages caused by the product or the
failure of the product to perform, including any lost prots or savings or
special, incidental or consequential damages. Oricom is not liable for any
claim made by a third party or made by you on behalf of a third party.
This limitation of liability applies whether damages are sought, or a claim
made, under this Warranty or as a tort claim (including negligence and
strict product liability), a contract claim or any other claim. However, this
limitation of liability will not apply to claims for personal injury. Nothing in
this Warranty excludes, restricts or modies any condition, warranty, right
or remedy which pursuant to the Competition and Consumer Act 2010
applies to this Warranty and which may not be so excluded, restricted or
modied. For warranties that cannot be excluded, restricted or modied,
Oricom limits the remedies available to those specied in the relevant
legislation.
Oricom products come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
26
Contact details for Oricom support and warranty claims in
Australia
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Australia
Email: support@oricom.com.au
Phone: 1300 889 785 or (02) 4574 8888
(Monday to Friday 8am to 6pm AEST)
Web: www.oricom.com.au
Fax: (02) 4574 8898
Contact details for Oricom support and warranty claims in New
Zealand
Email: support@oricom.co.nz
Phone: 0800 674 266
(Monday to Friday 10am to 8pm NZST)
Web: www.oricom.co.nz
Ref: 12022014
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