CONTENTS
CONTENTS
1
ENVIRONMENT AND SAFETY ............................................................................. 3
2
SETTING UP YOUR PHONE ..................................................................................4
PACK CONTENTS..............................................................................................................................................4
INSTALLING YOUR PHONE................................................................................................................................... 4
3 PERSONALIZING YOUR PHONE .........................................................................5
TONES AND VOLUMES .......................................................................................................................................5
L
OCK THE KEYPAD............................................................................................................................................5
4 ABOUT YOUR PHONE .........................................................................................6
YOUR HANDSET/BASE UNIT BUTTONS ...............................................................................................................6
S ON YOUR HANDSET’S DISPLAY/LED INDICATOR LIGHT’S..........................................................................7
ICON’
5 MAKING CALLS ..................................................................................................8
MAKE, ANSWER & END A CALL.......................................................................................................................... 8
LAST NUMBER REDIAL ........................................................................................................................................8
MUTE THE MICROPHONE/RECALL DURATION........................................................................................................9
CALLER DISPLAY/CALLER WAITING/SWITCH BETWEEN CALLS..................................................................................9
6 CALLER DISPLAY (CALLER ID)..........................................................................10
CHECK, STORE & DELETE ‘CALLER DISPLAY RECORDS’.........................................................................................10
CALLER WAITING.............................................................................................................................................10
SWITCH BETWEEN CALLS...................................................................................................................................11
7 USING YOUR PHONEBOOK .............................................................................11
STORE/DELETE A PHONE NUMBER......................................................................................................................11
MAKE A MEMORY CALL ..................................................................................................................................11
8 ANSWERING MACHINE....................................................................................12
RECORD OUT GOING MESSAGE .......................................................................................................................12
Oricom M5000 Series
1.8GHz DECT Cordless phone
(with answering machine)
SET THE NUMBER OF RINGS/CHECK NUMBER OF R INGS ........................................................................................ 12
PLAY/DELETE MESSAGES ..................................................................................................................................12
SWITC H ON/OFF THE ANSWERING MACHINE ...................................................................................................... 13
ECORD A MEMO ..........................................................................................................................................13
R
SWITCH BETWEEN OGM’S/RETURN TO DEFAULT OGM......................................................................................13
ET CLOCK ....................................................................................................................................................13
S
VOLUME ADJUSTMENT.....................................................................................................................................13
9 REMOTE OPERATION ........................................................................................14
SET A REMOTE SECURI TY CODE/CHECK YOUR REMOTE SECURITY CODE.................................................................14
SWITC HING ON R EMOTELY ...............................................................................................................................14
CHECK YOUR MESSAGES REMOTELY .................................................................................................................14
EMOTE OPERATION KEYS................................................................................................................................14
R
10 MULTI-HANDSET USE .........................................................................................15
Multi-handset capable
MAKE AN INTERCOM CALL ..............................................................................................................................15
TRANSFER A CALL B ETWEEN HANDSETS/SPEAKERPHONE CALL TO HANDSET/SWITCH BETWEEN CALLS.........................15
CONFERENCE CALLS ......................................................................................................................................16
11 REGISTERING NEW HANDSETS .........................................................................16
User Guide
REGISTER A HANDSET/DE-REGISTER ALL HANDSETS..............................................................................................16
AUSE INSERTION............................................................................................................................................16
P
12 APPENDIX..........................................................................................................17
TROUBLESHOOTING.........................................................................................................................................17
P
RODUCT SPECIFICATIONS...............................................................................................................................18
13 NOTES FOR OPERATION IN NEW ZEALAND....................................................19
14 WARRANTY INFORMATION..............................................................................20
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SETTING UP YOUR PHONE
1 Environment and safety
• Avoid exposure of this telephone to moisture or liquid.
• To prevent electric shock, do not open the handset or base cabinet.
• Avoid metallic contact (e.g. metal clips, keys) between the battery contacts and charging
conductors.
• There is a slight chance that the telephone could be damaged by a n electrical storm. It is
recommended that users unplug the phone from the mains supply and telephone socket during a
storm.
• Do not use the handset in an explosive hazard area such as where there is gas leaking.
• There is a chance that the telephone could be damaged by an electrical storm. It is recommended
that users unplug the phone from the mains supply and telephone socket during a storm.
• Follow the local regulations regarding the disposal of your packing materials, exhausted batteries and
used phone. Wherever possible, recycle those materials.
• We advise that this phone should not be used near intensive care medical equipment or by persons
with pacemakers.
• Clean with a dry, soft, lint-free cloth. Never use cleaning ag ents, particularly aggressive solvents.
• Because the phone works by sending radio signals between base station and handset, wearers of
hearing aids may experience interference in the form of a humming noise.
• Your phone can interfere with electrical equipment such as answering machines, TV and radio sets,
clock radios and computers if placed too close. It is recommended that you position the base unit at
least one metre from such appliances.
• This telephone complies with applicable safety requirements for exposure to radio waves (EMR). The
mean power of this telephone does not exceed 20mW limit at which point testing is required.
• The earpiece of the handset may attract small metal objects such as staples and pins. Care should
be taken when placing the handset near these items.
CAUTION
This telephone is not designed for making emergency telephone calls when the mains power fails. Always
have a corded phone available to be able to make and receive calls to emergency services if the mains
power fails.
Do not use your telephone during an electrical storm thunderstorm as it is possible to get an electric shock.
Refer to information contained in White pages directory.
CAUTION
Use only the mains adapter supplied with this telephone. Incorrect adapter polarity or voltage can
seriously damage the unit.
Power supply adaptor for Base unit
Input: 230 Vac 50 Hz 60mA, Output: 9 Vdc 500 mA
Power supply adaptor for Handset Charger
Input: 230 Vac 50 Hz, Output: 6 Vdc 150 mA
CAUTION
THER IS A RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
Never use non-rechargeable batteries; use recommended type supplied with this telephone. Ni-MH
batteries must be disposed of in accordance with the applicable waste disposal regulations.
SETTING UP YOUR PHONE
2 Setting up your phone
Pack Contents
Depending on the model you have purchased the pack should contain the items listed below. If any of
these items are missing, please contact the retailer where you purchased the product.
Model number M5000 M5000+1 M5000+2 M5000+3
Number of Base units 1 1 1 1
Number of Base power supply(s) 1 1 1 1
Number of Handsets 1 2 3 4
Number of Handset holder/charger NIL 1 2 3
Number of Handset power supply(s) NIL 1 2 3
Number of phone cords 1 1 1 1
Handset Battery Cover(s) 1 2 3 4
Handset AAA Rechargeable Batteries 2 4 6 8
User guide & Warranty Card 1 1 1 1
Purchasing additional handsets
You may expand your M5000 by adding more M5050 handsets. These may be purchased separately from
the retailer were you purchased the product or direct from Oricom (Australia). The M5000 can
accommodate up to 5 Handsets.
Installing your phone: Oricom M5000
1. Connect the mains adapter to the socket on
the back of the base unit and the mains adapter
to the wall mains supply.
Connect the telephone cord to the phone socket
on the back of the base unit and to the wall
phone socket.
2. Install the 2 rechargeable Ni-MH AAA batteries
(included), observing the correct polarity, in the
battery compartment on the handset.
Slide the battery door firmly into place.
3. Place the handset on the base unit and let the
batteries charge for a full 14 hours before using it
for the first time.
The handset may take some time to power up
when first charged & the display may flash until
the handset is ready. This is normal.
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SETTING UP YOUR PHONE
3 Personalizing your phone
Tones & Volumes
Refer to handset or base unit as suggested below.
Set your handset’s ringer volume:
1. Press VOLUME button. Display will show current level 1 to 5.
2. Press CALLER DISPLAY or R button, to select VOLUME level 1(lowest) to 5(loudest).
3. Press VOLUME button to confirm.
Set your handset’s ringer melody:
1. Press VOLUME & hold for 3 seconds. Display will show current melody option (1 to 9)
2. Press CALLER DISPLAY or Right R to select MELODY option (1 to 9).
3. Press VOLUME button to confirm.
Set your Base unit ringer volume while it is ringing:
A key feature on the base uni t is the hands-free SPEAKER PHONE button. Press when required. For the
volume:
1. Press VOLUME button & Select – to decrease or + to increase volume.
Set your handset’s Earpiece volume while it is talking mode:
1. Press VOLUME button & Display will show current volume level option (1 to 5).
2. Press a numbered key 1, 2, 3, 4, 5 to Select VOLUME.
3. Press VOLUME button to confirm.
Lock the keypad
You may wish to lock the keypad, so that no buttons are active:
1. Press LOCK button & hold for 3s until appears on the display
2. To unlock, press LOCK button & hold until disappears from the display.
Handset Locator function
Lost your handsets? Just page your handset(s) from the base unit. If you have more than one handset they
will all ring, playing a pager melody.
1. Press HANDSETLOCATOR button on the BASE UNIT.
Note
1. To stop the handset ringing: Press any button or numbered KEY. You will need to do this on all ringing
handsets. If you don’t press a button, the ringing will carry on for 20 seconds.
2. A handset will not play the paging melody if it is powered off or on an outside call
3. If an external call comes in, all powered handsets will stop ringing and play the external call melody.
4 About your phone
Your Oricom M5000 Handset
PHONE
button
Arrow LEFT /
RECALL
button
MEMORY
button
Speaker
button
Ringer ON /
OFF button
VOLUME
button for
earpiece &
ringer
Your Oricom M5000 Base Unit
Clock
DELETE or
MUTE button
Fast Forward
or Rewind
ON/OFF or
STOP button
PLAY/Pause
CODE
button (on
underside)
ABOUT YOUR PHONE
Arrow RIGHT
/ CALLER
DISPLAY
button
DEL MUTE /
DELETE
button
INTERCOM
button
Keypad
LOCK/
UNLOCK
LAST NUMBER
redial
RECALL button
LAST NUMBER
redial / Pause
Adjust loud
speaker VOLUME
(+ increase o r –
decrease)
SPEAKERHPONE
button & light
Handset locator
RING button
(on unde rside)
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ABOUT YOUR PHONE
LED Indicator lights
Answering machine ON/OFF
indicator
1. NO COLOUR - OFF
2. STEADY - ON
3. FLASHES – Check messages
Memory FULL
indicator
1. RED - FULL
2. NO COLOUR –
Messages can
be added
Handset Locator button
Base unit’s speaker phone
indicator
1. RED - activated
2. NO COLOUR – Not
activated
Using/charging/
registering indicator
1. Steady - charging
status
2. On/Off light - Talking
status
3. Flash lighting registering status
4. No color - standby
mode
Hands-free
speakerphone button
Icons on your handset’s display
The top line shows the handset number. When you make a call it shows the dialled number, call duration
and other icons as shown below.
Memory / store a number
Battery level (3 bars fully charged)
Ringer on
Speakerphone on
Key pad locked
Connected to telephone line.
Flashes – when incoming call or paged
X appears – microphone muted
Caller display
Battery low
Ringer off
Antenna in range/out of range
Intercom call to another handset
Use arrows to scroll left or right
Call duration Handset Number
ABOUT YOUR PHONE
5 Making Calls
Note: OUT-OF- RANGE warning
You may be out-of-range with the BASE UNIT if you hear a warning tone or the sound becomes distorted.
Either
1. Move handset closer within 20 seconds until the tone stops. Otherwise, your call may be cut off.
2. Reposition & reconnect BASE UNIT to a phone connection closer to where the handset will be used
(an extension lead(s) for power & telephone line may be useful where necessary).
Make a handset call
1. Key number into telephone.
2. If necessary, press MUTE/DEL to clear single digit or Press & Hold MUTE/DEL to clear all digits
3. Press PHONE button to dial.
4. if necessary, press LAST NUMBER REDIAL button.
Note: If using the BASE UNIT to call:
1. Press SPEAKERPHONE button to get a dial tone.
2. Key number into telephone.
3. If necessary, press LAST NUMBER REDIAL button.
Answer a call
When the handset rings:
1. Press PHONE or SPEAKERPHONE button.
Note: Call timer - The call timer shows the duration of your current call on display.
End a call
1. Press PHONE or SPEAKERPHONE button. The symbol disappears from the display.
Last Number Redial (on handset)
To call anyone of the last 3 numbers dialed:
1. Press LAST NUMBER REDIAL/P button.
2. If necessary, press LAST NUMBER REDIAL/P button again, until you select your number.
3. Press PHONE button to dial.
Note: If using the BASE UNIT to call or use last number redial:
1. Press SPEAKERPHONE button to get a dial tone.
2. Press LAST NUMBER REDIAL/P button.
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ABOUT YOUR PHONE
Mute the microphone
To put a call on hold, so that the person on the other end cannot hear you:
1. Press MUTE/DEL button. is shown on the display
2. To get back the call, press the MUTE/DEL button again.
Recall duration
Recall settings are; Australia (Recall 1)100ms and New Zealand (Recall 2) 600ms. You should not need to
change these settings if you do, in standby mode follow these steps as required:
1. Press & hold LAST NUMBER REDIAL/P button for 2 seconds. Handset will send out a long beep and the LCD
will show "L" (indicating 600ms for NEW ZEALAND).
2. Press & hold LAST NUMBER REDIAL/P button for 2 seconds. Handset will send out a long beep and the LCD
will show "S" (indicating 100ms for AUSTRALIA).
ABOUT YOUR PHONE
6 Caller Display (Caller ID)
Check Caller Display records
If you subscribe to this service, you can see the phone numbers of incoming calls before you answer.
Contact your service provider to confirm availability in your area. The M5000 will store the last 20 calls
including: the record number, date, time & phone numb er (up to 25 digits). Use the
scroll so that all the digits are shown.
Note:
The display may show ‘- - - -‘, if the caller’s number is:
1. NOT available (because the network they’re calling from doesn’t support this feature)
2. the caller has WITHHELD their number
The symbol
1. Press CALLER DISPLAY button. will appear if no display records.
2. Press CALLER DISPLAY button agai n to view caller’s number.
3. Press CALLERDISPLAY button again to view next record or R button for previous record.
will flash if there have been calls unanswered. To check caller display records:
buttons to
Store a Caller display record
While the number is shown on the display:
1. Press MEMORY button & hold for 2 seconds unit the symbol flashes.
2. Key in two-digit memory location number (01 to 50). Confirmation tone when stored.
5. Press MEMORY button to confirm. Will beep once stored.
Delete a caller display record
While the record is shown on display:
1. Press MUTE/DEL button until you will hear a beep.
The display moves to the next Caller Display record for deletion. No more Caller Display records available
when the display shows
Caller waiting
If the service is available in your area you can use the Recall function to answer a second call while you
are on the phone. However this service will need to be turned on with your service provider. For example
to turn on Telstra's Call Waiting service:
1. Press PHONE or SPEAKERPHONE wait for di al tone then Press *43#. You will hear a service tone.
2. Press PHONE or SPEAKERPHONE button.
For more details on this and other services contact your local service provider.
Note: 2nd Caller’s Caller ID (Australia Only )
If you subscribe to the ‘Call Waiting’ or ‘Caller ID’ service. Your phone will display the number of
nd
the 2
incoming call, for around 30 seconds while you are talking on the phone.
When the handset receives a 2
display for 30 seconds or until you press a key on the phone.
nd
call, the caller ID of the caller appears on the display. It will
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ABOUT YOUR PHONE
Switch between calls
During a call, you will hear two beeps periodically to notify you of an incoming call. To answer the second
call, during a call:
1. Press RECALL button, you will hear dial tone.
2. Press ‘2’ on the key pad.
3. Repeat step’s 1/2 to swap between the two callers.
7 Using your phonebook
You can store up to 50 numbers in each handset’s memory, in memory locations 01 to 50. Each number
can have up to 25 digits.
Store a phone number
Ensure the handset is idle (not connected on a call):
1. Press MEMORY button & hold for 2s until the symbol flashes + cursor (small dash) flashing above it
2. Key in the number you want to store. Press MUTE/DEL button to delete any incorrect digits.
3. Press MEMORY button.
4. Key in two-digit memory location number (01 to 50). Confirmation tone when stored.
5. Make a note of the location number/phone number for future use.
Make a memory call
1. Press MEMORY button.
2. Key in two-digit memory location number (01 to 50).
3. If necessary, use the arrows
4. Press PHONE or SPEAKERPHONE button to dial number.
to move location or to select phone number.
Delete a number from memory
You can replace an existing number with a new number or:
1. Press MEMORY button & hold for 2s till the flashes on the display.
2. Press MEMORY button again.
3. Key in two-digit memory location number (01 to 50). Confirmation tone once location is free.
Note: OUT-OF- RANGE warning
If you hear a warning tone or the sound piece becomes faint/distorted you may be out-of-range with
the BASE UNIT. Either
1. Move handset closer within 20 seconds until the tone stops. Otherwise, your call may be cut off.
2. Reposition & reconnect BASE UNIT to a phone connection closer to where the handset will be
used.
ABOUT YOUR PHONE
8 Answering machine
Callers can hear one of two pre-recorded messages:
OGM1 - Gives the caller an option to leave a message ‘Please leave a message after the beep’
OGM2 - Gives NO option to leave message ‘Please call later’
You can also record your own personalised greeting (from 3 second to 120 seconds) to callers.
Record OGM1 (Out going message 1)
1. Press ON-OFF (STOP) button so that the machine says ‘Announcement one’.
2. Press & hold OGM (REWIND) button until you hear a beep & Answer/Message light flashes.
3. Record your OGM, speaking 15cm from the base unit’s microphone.
4. Press ON-OFF (STOP) button to stop recording, machine plays back recording.
5. To change go step 1.
Record OGM2 (Out going message 2)
1. Press ON-OFF (STOP) button twice, so that the machine says ‘Announcement two’.
2. Press & hold OGM (REWIND) button until you hear a beep & Answer/Message light flashes.
3. Record your OGM, speaking 15cm from the base unit’s microphone.
4. Press ON-OFF (STOP) button to stop recording, machine plays back recording.
5. To change go step 1.
Set the number of rings
The machine can answer calls after 2 – 9 rings. It has a default setting of 6 rings. If the machine is switched
off it will answer after 15 rings & play OGM2.
Note: Toll Saver feature
If you check your messages remotely, you can set TOLL SAVER. The machine will
1. Press and hold RING button (on the underside of the base unit) until you hear ‘Please set rings”.
2. Press FASTFORWARD or REWIND button to change the number of rings.
3. Press RING button again to confirm the number of rings you have set.
1. Answer in 2 rings if there are new messages.
2. Answer in 5 rings if there are NO new messages.
So if it hasn’t answered after 2 rings you can hang up to save the cost of the call.
Check the number of rings
1. Press RING button (on the underside of the base).
Play messages
ANSWER/MESSAGE light flashes when new messages/memos are waiting. To check your messages:
1. Press PLAY/PAUSE button to play ALL messages/memos.
2. To PAUSE, press PLAY/PAUSE button.
3. Press PLAY/PAUSE button to resume.
4. To REPLAY current message, press PREWIND button.
5. To REPLAY previous message, press PREWIND button twice.
6. To SKIP message, press FASTFORWARD (MEMO) button.
7. To STOP message, press ON-OFF (STOP) button.
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ABOUT YOUR PHONE
Delete messages
To delete the CURRENT message:
1. Press PLAY/PAUSE button to play messages/memos.
2. Press & Hold DEL/X button DURING playback for 2 seconds. You will hear ‘message erased’.
To delete ALL messages:
1. Press PLAY/PAUSE button to play messages/memos.
2. Press & Hold DEL/X button AFTER playback, until you hear ‘message erased’.
Remember to delete messages!
After you have listened to your message, please delete from memory to allow space for new
messages. Memory full light turns ON when capacity is reached.
NOTE: The machine will NOT delete messages you have NOT listened to.
Switch on/off the answering machine
1. Press & hold ON-OFF (STOP) button to switch ON and OFF. The ANSWER/MESSAGE light comes on when
the machine is switched on.
Record a memo
You can record a 3 second to 120 second memo.
1. Press & hold MEMO (FAST FORWARD) button until you hear a beep.
2. Record your memo, speaking clearly from about 15cm from the base unit’s microphone.
3. Press ON-OFF (STOP) button to stop recording.
Switch between OGM’s
1. Press & hold ON-OFF / STOP button to switch between OGM1 & OGM2.
Return to the default OGM
1. Press ON-OFF (STOP) button.
2. Press OGM (REWIND) button to play the greeting.
4. While the message is playing, press DEL/X button & hold.
Set clock
On the base unit:
1. Press & hold CLOCK button, until you hear ‘please set day’.
2. Press OGM FASTFORWARD or MEMO REWIND button, to select DAY .
3. Press CLOCK button, you will hear ‘please set time’.
4. Press OGM FASTFORWARD or MEMO REWIND button, to change the HOUR.
5. Press CLOCK button, you will hear current minute setting.
6. Press OGM FASTFORWARD or MEMO REWIND button, to change the MINUTES.
7. Press CLOCK button, you will hear current day & time you have set.
Volumes adjustment on playback/call
On the base unit:
1. Press either – OR + button. Select – to decrease or + to increase volume.
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ABOUT YOUR PHONE
9 Remote operation
There is a 3 digit code you need to dial home to check your messages. Unless you set a different code (any
3 digits) it is 321.
Set a remote security code
1. Press CODE button (on the under side of the base unit) until you hear ‘Please set security code’.
2. Press FASTFORWARD or REWIND button to set the 1st digit.
3. Press CODE button again.
4. Repeat steps 2 & 3 to set the 2
nd
and 3rd digits.
Switching on remotely
If the answering machine is switched off, it will answer your call after 15 rings. To switch on remotely:
1. When you hear your outgoing message, press
2. When you hear a ‘beep’, key in your remote SECURITY CODE.
3. Press
to switch on.
Check your remote security code
1. Press CODE button (on the under side of the base unit).
Check your messages remotely
1. using a tone dialing phone, dial your HOME NUMBER.
2. When you hear your outgoing message, press
3. When you hear a ‘beep’, key in your REMOTE SECURITY CODE. You will hear 2 beeps & list of keys you
can press for different functions (Refer below).
4. Press
to play back your messages.
Note: You must press a key within 10 seconds or the machine will cut off your call.
If the machi ne pauses during play back, press
within 10 seconds to continue.
Remote operation keys
Operation Key Operation Key
Interrupt & bypa ss the out going
message(OGM)
Play new messages (after playing
messages you can press again to hear
recorded messages)
Pause & restart during message play
Skip forward to next message
Repeat the current m essage
Skip back to previous message
Stop playback or recording
Delete message currently
played
Delete all messages that have
been played
Play outgoing message
(OGM1 or OG M2)
Record a new outgoing
message (OGM1 or OGM2)
Switch the machine on
Switch between OGM1 and
OGM2
Switch the machine off
M5000 User guide.doc Page 14 of 20
ABOUT YOUR PHONE
10 Multi-handset use
Your M5000 series phone can have up to 5 handsets registered to 1 base unit. Each handset has its own
number HS-1, HS-2, HS-3, HS-4, & HS-5 shown on the left-hand side of the display. With 2 or more handsets
you can:
• Make intercom calls while on an outside call
• Switch between an out side call & intercom call
• Transfer an out side call from one handset to another
• Set a 3-way conference call between yourself, an outside call & intercom call
Notes
• A maximum of 1x outside call & 2x intercom calls can take place per base unit.
• If you make an outside call + another handset is on line = result is a busy tone.
• If you make an intercom call + one is already in progress = result is a busy tone.
Make an intercom call
1. Press INTERCOM button. When you hear your outgoing message, press
2. Key the handset number 1, 2, 3, 4, OR 5, you wish to call.
3. On the RECIEVING handset, press PHONE button.
4. To end, press PHONE button on the CALLING handset. The RECIEVING handset will hear a busy tone.
Transfer a call between handsets
1. Press INTERCOM button.
2. Key the handset number 1, 2, 3, 4, OR 5, you wish to call.
3. On the RECIEVING handset, press PHONE button to receive call.
4. Press PHONE button on the CALLING handset to transfer. Call will return back within 90 seconds i f
unanswered.
Transfer a speakerphone call to a handset
1. Press HANDSET LOCATOR button on the base unit.
2. Press PHONE button on the handset to pick up call.
Switch between calls
An outside call + an intercom call in progress, you switch between the 2 calls:
1. Press INTERCOM button to speak to outside call, while the intercom call is on hold.
2. Press INTERCOM button again to speak to intercom call, while outside call is on hold.
3. Press PHONE to transfer outside call to the other handset (while connected to intercom call).
Note
• If you press the PHONE button while connected to the outside call, you will
disconnect
• If the other handset user presses the PHONE button to hang up, you will be left with
the outside call
ABOUT YOUR PHONE
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12 Appendix
Troubleshooting
Problem Possible cause(s) Solution(s)
No dial tone
Antenna symbol
is flashing.
No beep when
handset is
placed on base
unit or charger
Battery icon
remains empty
but handset
charged for 24
hours.
No symbol on
the display.
Bad audio
quality (crackles,
echo, etc.)
Caller ID does
not work
Phone does not
ring when a call
comes in.
Key pad does
1. The base unit is not properly connected
to electricity or to the te lephone sockets.
2. Too far from the base unit.
3. Battery is charge low.
4. Incorrect battery polarity.
1. The handset is not re gistered. If the
handset is unregistered, it displays
UNREGISTERED.
2. The handset is out o f range.
1. The handset is not placed properly on
the base unit or charger.
2. Charging contacts are dirty.
3. The handset tone is tu rned off.
4. The handset’s power is turned off.
1. Handset battery is defective or faulty.
2. Handset is not placed properly on the
base unit or charger.
3. Battery installed incorrectly.
1. Battery is u ncharged.
2. The product is not properly connected.
1. Interference from nearby electrical
appliance.
2. Base unit is installed in a room with thick
walls.
3. The handset is too far from the base
unit.
1. Service not activated. 2. Check your SUBSC RIPTION with the SERVICE
1. The ringer is off.
2. Too many phones are sharing the same
phone line.
3. Base unit not plugged in
Key pad may be locked UNLOCK keypad
1. Check CONNECTION to power & telephone line.
2. Move handset CLOSER to base u nit
3. CHARGE bat tery
4. RE-INSERT batteries check + & -
1. REGISTER the handset
2. Move CLOSER to the b ase unit
1. Lift handset off the base unit and carefully
REPOSITION correctly.
2. CLEAN charging contacts with a clean and dry
cloth.
3. Turn ON the handset tone from the Sounds Menu.
4. CHECK batte ries
1. REPLACE with new AAA rechargeable NiMH
batteries.
2. CHECK to make sure the battery icon is scrolling
3. RE-INSERT batteries check + & -
1. CHARGE bat tery.
2. Make sure your product is properly PLUGGED-IN.
1. Try plugging the base unit to a DIFFERENT location
away from the appliance.
2. Install the base unit in a DI FFERENT room OR use
EXTENSION leads.
3. Move CLOSER to the base unit.
provider.
1. Turn ON the ringer.
2. REMOVE some of the phones from the phone
line.
3. Check base unit CONNECTIONS.
not work
No dial tone on
handset/base
Busy tone + inuse light on
Can’t transfer a
call
Answering
machine won’t
record
Remote
operation
doesn’t work
1. Chip in handset has frozen.
2. Chip in base unit has frozen.
1. Other handset may be still-on
2. Check power to base
1. Handset busy
2. Handset out of range
3. Wrong handset number
1. Message overload
2. Machine not switched on
3. OGM2 sele cted
1. Incorrect secu rity code
2. Some cordless & mobiles do not
generate conti nuous tones
3. Too long between key pressures, call
cut.
1. Use base unit for calls or RESET as shown below
2. RESET phone by disconnecting main power &
remove batterie s. Reconnect after 1 minute.
1. Check ALL handsets & END calls.
2. Check CONNECTIONS to wall & base
1. Check ALL handsets & END calls
2. Move handset CL OSER to base unit
3. Check HANDSET NUMBER
1. DELETE old messages to allow new recordings
2. SWITCH-ON answ ering machine
3. Can only record with OGM1, CHANGE to OGM1.
1. CHECK security code or RESET code
2. Need to use a TONE-DIALLING phone
3. RE-KEY str okes within 10 seco nds maximum
ABOUT YOUR PHONE
ABOUT YOUR PHONE
Product specifications
Phone - Oricom M5000 Specification
Frequency range 1.88 – 1.9 GHz (bandwidth = 20MHz)
Channel bandwidth 1.728 MH
Operating range** Up to 300m outdoors, up to 50m indoors
Standby time Up to 80 hours
Talk time Typically 6 hours with speaker OFF/ 1 hour with speaker
Temperate range Operating 0 to 40 ˚C
Storage -20 to 60 ˚C
Compatibility Only GAP compatible DECT phones
Multiple handset capability Up to 5 handsets per base
Multiple bases Up to 4 bases per handset
Ringer melodies 5 music & 4 monotone
Included Accessories
Battery charge time 14 hours
Rechargeable Batteries AAA Ni-MH 1.2V 600mAH
Mains Power supply for Base unit Input: 230 Vac 50 Hz 60mA, Output: 9 Vdc 500 mA
Mains Power supply for Charger Input: 230 Vac 50 Hz , Output: 6 Vdc 150 mA
Answering Machine
Memory Up to 50 phone numbers (Up to 25 digits per number)
Redial memory Max 3 phone numbers
Recording time 11 minutes or max 55 messages
ON.
** Line of sight under optimum conditions
M5000 User guide.doc Page 17 of 20
M5000 User guide.doc Page 18 of 20
ABOUT YOUR PHONE
13 Notes for operation in New Zealand
The grant of a Telepermit for any item of terminal equipment indicates only that TELECOM has accepted
that the item complies with the minimum conditions for connection to its network. It indicates no
endorsement of the product by TELECOM, nor does it provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all respects with another item of Telepermitted equipment
of a different make or model, nor does it imply that any product is compatible with all of TELECOM’s
network services. This device may be subject to ringing or bell tinkle when certain other devices are
connected to the same line. If this occurs, the problem should not be referred to the Telecom Faults
service.
This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service. This
equipment may not provide for the effective hand-over of a call to another device connected to the
same line.
REN (RN for New Zealand)
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1
telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It
is possible to connect 3(5) devices with a REN of 1 (RN of 1) with no degradation to the product’s
performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring
at all.
Caller ID
Customers using NON-TELECOM toll services should NOT use the ‘dial back’ feature for local calls as this will
incur a charge only the 7 digit number should be dialled. Some of the CID services listed may not be
available in New Zealand.
This telephone is not designed for making emergency telephone calls when the power fails. Make
alternative arrangements for access to emergency services via corded or mobile telephone.
ABOUT YOUR PHONE
14 Warranty Information
This product is covered by a 12 month warranty against defective workmanship or parts. The warranty does
not extend to damage caused by misuse, negligence, excessive voltage, faults on the telephone line or
lightning. This guarantee in no way affects your statutory rights. Full details of the warranty are contained in
the enclosed warranty card.
If you feel this product is not working correctly please consult the user guide and ensure that you are using
the product in accordance with the instructions.
Remove all extra telephone equipment and connect only this telephone directly to the telephone socket.
If the fault is still present, connect another telephone (if available) to the telephone socket. The results will
show you whether the fault lies with this unit or with the telephone line. If the product is working correctly
the fault is on the telephone line. Please contact your service provider for assistance
To orders spare parts additional handsets, replacement batteries and in case of any technical
issues you may have with product please consult our website for further information or send us an
email for a prompt response to your enquiry. In the unlikely event of a fault developing, please
contact us for assistance. If the product is then found to be faulty you will be asked to return it
directly to us with a copy of the purchase receipt.
New Zealand
Atlas Gentech (NZ) Limited
Private Bag 14927,
Panmure, Auckland
Customer support
Email: support@atlasgentech.co.nz
Web: www.atlasgentech.co.nz
Fax: (09) 574 2722
Ph: 0900 50 025 (Toll Call)
M5000 User guide.doc Page 19 of 20
M5000 User guide.doc Page 20 of 20
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