Oricom ECO5200 User Guide

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Oricom eco5200 Series

Cordless phone with integrated

answering system

USER GUIDE

Keep this user guide

for future reference.

WARNING

DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS THERE IS A RISK OF EXPLOSION AND/OR INJURY. USE ONLY Ni-MH RECHARGEABLE BATTERIES AS SPECIFIED IN THIS USER GUIDE. CONTACT ORICOM FOR REPLACEMENT BATTERIES.

CONTENTS

Installation and Charger

………………

Pack contents

……………………………

Purchasing additional handsets

………

Your cordless handset

…………………

Understanding the cordless handset

display

…………………………………

Your eco5200 base unit

…………………

Bottom

……………………………………

During standby

…………………………

Answering an incoming call

……………

Making an external call

………………

Mute feature

……………………………

Recall feature

…………………………

Pause feature when using on a PABX

Handsfree mode

………………………

Volume adjustment (with base unit)

Volume adjustment (with handset)

CONTENTS

WARNINGS AND SAFETY INFORMATION ………………………………… 1

Important ……………………………… 1

Getting Started ………………………………………………………………… 2

Installation and Charger

Warning ………………………………… 3

Pack contents

Purchasing additional handsets

Your cordless handset

……………………………44

………………22

………44

…………………55

Understanding the cordless handset

display

…………………………………66

Your eco5200 base unit

Bottom

……………………………………88

…………………77

Basic Operation ………………………………………………………………… 9

During standby

Cordless handset's LCD display ………9

Answering an incoming call

With cordless handset ………………… 9

With base unit ………………………… 9

Making an external call

With cordless handset ……………… 10

With base unit ……………………… 10

Mute feature

Recall feature

Call waiting …………………………… 11

…………………………99

……………99

………………1100

……………………………1100

…………………………1111

Take two different calls at the same

time ………………………………… 11

Recall function when connected to a

PABX ……………………………… 12

Pause feature when using on a PABX 1122

Handsfree mode

Volume adjustment (with base unit) 1133

Speaker volume control …………… 13

Ringer volume control ……………… 13

Volume adjustment (with handset) … …1133

Handset volume control …………… 13

………………………1122

CONTENTS

Redial the last number

………………

Store the last number dialled

………

Delete last number dialled

…………

Add new records

………………………

Review / Edit / Dial stored Phonebook

records

………………………………

Delete one record

……………………

Handset ringer adjustment

…………

Multi-handset Operation

……………

Cordless handset keypad lock

……

Registration

……………………………

Language setting

……………………

Handset name

…………………………

Reset

……………………………………

Review Caller ID records

……………

Store a CID number

…………………

Delete one or all CID record(s)

……

Caller ID Operation …………………………………………………………… 14

Review Caller ID records

Store a CID number

……………1144

…………………1144

Delete one or all CID record(s)

……1155

LNR Function (Last Number Redial) ………………………………………… 16

Redial the last number

Store the last number dialled

………………1166

………1717

Delete last number dialled

…………1717

Phonebook ……………………………………………………………………… 18

Add new records

Review / Edit / Dial stored Phonebook

records

………………………1188

………………………………1818

Delete one record

……………………1919

Cordless Handset Operation ………………………………………………… 20

Handset ringer adjustment

Handset ringer melody ……………… 20

Handset ringer volume ……………… 20

Handset ringer On / Off …………… 20

Multi-handset Operation

Intercom function …………………… 21

Call transfer between cordless

handsets …………………………… 22

Transfer a speakerphone call from the

base unit to the cordless handset 22

…………2200

……………2211

Conference calls …………………… 22

Cordless handset keypad lock

Registration

base ………………………………… 23

Remove handsets …………………… 24

Language setting

Handset name

Reset

……………………………2233

……………………2244

…………………………2255

……………………………………2255

……2233

CONTENTS

Answering machine On / Off

………

Day/Time setting

………………………

Answering machine Ring delay Setting

Answering machine PIN number Setting

OGM (Outgoing Messages)

…………

ICM (Incoming Messages)

…………

Memo

……………………………………

Delete messages

………………………

Memory full

……………………………

Remote control

………………………

Call screening

…………………………

Cordless handset detection

…………

Toll saver

………………………………

Remote turn-on

………………………

Troubleshooting

………………………

Product Speciﬁ cations

………………

Warranty Information

…………………

Notes for operation in New Zealand

Answering Machine Operation ……………………………………………… 26

Answering machine On / Off

Day/Time setting

Answering machine Ring delay Setting 2277

Answering machine PIN number Setting 2277

OGM (Outgoing Messages)

OGM setting ………………………… 28

Record OGM ………………………… 28

Play OGM …………………………… 29

OGM play to line …………………… 29

ICM (Incoming Messages)

………………………2266

………2266

…………2828

…………3300

Record ICM ………………………… 30

Play ICM ……………………………… 30

Memo

……………………………………3311

Record memo ……………………… 31

Play memo …………………………… 31

Delete messages

Delete one message………………… 31

Delete all messages ………………… 32

Memory full

………………………3311

……………………………3322

Advanced Answering System ………………………………………………… 33

Remote control

Access the answering machine

remotely …………………………… 33

Remote operation keys …………… 34

………………………3333

Call screening

Cordless handset detection

Toll saver

Remote turn-on

…………………………3344

………………………………3355

………………………3355

…………3344

Customer Support ……………………………………………………………… 36

Appendix ………………………………………………………………………… 37

Troubleshooting

Product Speciﬁ cations

Warranty Information

………………………3737

………………3939

…………………4400

Notes for operation in New Zealand 4411

REN (RN for New Zealand) ………… 41

Caller ID ……………………………… 41

WARNINGS AND SAFETY INFORMATION

Avoid exposure of this telephone to moisture or liquid. To prevent electric shock, do not open the handset or base cabinet. Do not use the handset in an explosive hazard area such as where there is gas leaking. Do not use your telephone during an electrical thunderstorm as it is possible to get an electric

shock. Refer to information contained in the White Pages Directory.

As there is a slight chance that the telephone could be damaged by an electrical storm, it is

recommended that users unplug the phone from the mains supply and telephone socket during an electrical storm.

We advise that this phone should not be used near intensive care medical equipment or by

persons with pacemakers.

Because the phone works by sending radio signals between base station and handset, wearers

of hearing aids may experience interference in the form of a humming noise.

Your phone can interfere with electrical equipment such as answering machines, TV and radio

sets, clock radios and computers if placed too close. It is recommended that you position the base unit at least one metre from such appliances.

This telephone complies with applicable safety requirements for exposure to radio waves

(EMR). The mean power of this telephone does not exceed 20mW limit at which point testing is required.

The earpiece of the handset may attract small metal objects such as staples and pins. Care

should be taken when placing the handset near these items.

This telephone is not designed for making emergency telephone calls when the mains power

fails. Always have a corded phone available to be able to make calls to emergency services if

the mains power fails. Privacy of communications may not be ensured when using this telephone. Clean with a dry, soft, lint-free cloth. Never use cleaning agents, particularly aggressive

solvents.

• This phone is designed for connection to a PSTN telephone line or an analogue extension port of a PBX system. If you connect this device to a digital extension of a PBX system, damage may result to the PBX.

CAUTION

Use only the mains adaptors supplied with this product. Incorrect adaptor polarity or voltage can seriously damage the unit.

Adaptor for base:

Input:100~240VAC 50Hz/60Hz 150mA Output: 6.5VDC 400mA

Adaptor for Charger:

Input:100~240VAC 50Hz/60Hz 100mA Output: 6.5VDC 200mA

GETTING STARTED

Installation and Charger

Getting Started

Installation and Charger

. Connect the mains adaptor (supplied) to the socket on the back of the base unit

and to the wall mains supply.

. Connect the telephone cord to the phone socket on the back of the base unit and

into the wall phone socket.

Important: DO YOU HAVE BOADBAND/ADSL?

If you do, you must connect an in line ﬁ lter (not supplied) between the telephone socket and your eco5200 base to ensure that your broadband and eco5200 will work properly. If you do not install the ﬁ lter you will experience interference on the eco5200 and your Broadband may suffer dropouts. Please refer to the user guide of the in line ﬁ lter for installation.

In Australia some phone wall sockets are the old non modular style. If you have

Note:

this type of wall socket you will need to purchase a “modular converter plug” (not supplied). These can be obtained from electronic stores.

. Insert 2 rechargeable Ni-MH AAA batteries (included), ob-

serving the correct polarity, into the battery compartment on the handset. Slide the battery door ﬁ rmly into place.

. Place the handset on the charging cradle and charge the bat-

teries for a full 15 hours before using it for the ﬁ rst time.

Note: It may take some time for the cordless handset to

power up, and it may get warm during initial charge. This is normal.

Tip!

It is good practice to put the cordless handset on the charging cradle when it is not in use to ensure that the handset is always fully charged.

GETTING STARTED

WARNING

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never use non-rechargeable batteries. Use recommended type supplied with this product.

Never use alkaline or lithium batteries.

Do not dispose of the batteries in a ﬁ re, as they can explode.

Do not open or mutilate the battery. Released electrolyte is corrosive and can cause

damage to the eyes or skin. It can be toxic if swallowed.

Avoid contact with metal objects when handling the battery. These objects could short

out the batteries or cause the conductor to overheat resulting in burns.

Do not attempt to recharge the battery cell by heating it. Sudden release of battery

electrolyte can cause burns or irritation to the eyes or skin.

Observe the proper polarity, or direction, of any battery. Reverse insertion of the

battery cell can result in leakage or explosion.

Remove the batteries if you do not plan to use the product for several months at a

time.

Follow the local regulations regarding the disposal of your packing materials, exhausted

batteries and used phone. Wherever possible, recycle those materials.

GETTING STARTED

Pack contents

Purchasing additional handsets

Pack contents

Depending on the model you have purchased this pack should contain the following items:

If any of these are missing, please contact Oricom directly.

eco5200-1 eco5200-2 eco5200-3

Base units 1 1 1

Cordless handsets 1 2 3

Charging cradle and power adaptor 1 1 2

Power adaptor 1 1 2

Line cord 1 1 1

User guide 1 1 1

Handset Rechargeable AAA Ni-MH Batteries (1.2V 600mAh)

Purchasing additional handsets

You may expand your eco5200 by adding more handsets (eco5250WH). These can be purchased separately from the retailer where you purchased the product, or directly from Oricom (Australia). The eco5200 can accommodate a total of 4 cordless handsets.

246

Your cordless handset

1 2 3 4

5 6 7

1. Talk

2. Left / Recall

3. Menu

4. Phonebook

5. Right / CID (Caller ID) / Handsfree

6. Intercom

7. Delete / Mute

8. Numeric keys

9. / Ringer Off (On)

10. Ringer Melody / Ringer Volume /

Receiver Volume

11. # / Keypad lock

12. LNR (Last Number Redial) /

Pause / Long (Short) ﬂ ash

Understanding the cordless handset display

Left Arrow / Phonebook records

are being reviewed

Battery level

(3 bars fully charged)

Ringer is turned off

Speakerphone on

Keypad lock

Connected to telephone line.

Flashes when there is an incoming call

X appears: microphone muted

Caller display

Antenna in range / out of range

Intercom call to another handset

Right Arrow / Message waiting

Your eco5200 base unit

1 2 3 4

ANS MEMO

56 7 8910 1211 13 14

FULL

1. Battery charge/Call Light

2. Message Full Light

3. Play/Pause

Play MEMO/ICM Message; Pause

playback.

4. Message/Power Light

5. Rewind/OGM(ANS)

Recording/Play OGM, Repeat Message,

Press twice for Skip to previous Message

6. Time

Set Day, Hour, Minute

7. Stop / On/Off / ESC

Stop action; Activating/Deactivating the

answering machine; Exit the current

operation mode

8. Delete

9. Forward/MEMO

Recording MEMO, Skip to next Message

10. Page

Base page handset and call transfer

11. Speaker Volume Down

12. Recall

13. Speakerphone key

14. Speaker Volume Up

15. Last Number Redial (LNR)/Pause

16. Numeric keys & , # keys

Bottom

GETTING STARTED

2-9/GS (Answering Machine Rings)

CODE (Answering Machine PIN)

BASIC OPERATION

During standby

Answering an incoming call

Basic Operation

During standby

Note: If the power is not connected to the base unit.

The cordless handset CANNOT operate.

Cordless handset's LCD display

HANDSET 1 : Handset number

: Current battery level

: A constant signal icon indicates the

cordless handset is linked to the base unit. When signal icon is ﬂ ashing the handset needs to be re-registered (see page 23).

Answering an incoming call

With cordless handset

When there is an incoming call, the phone rings and ﬂ ashes on the display. If a CID record is received, function allows you to answer a call by simply lifting the handset from the base when it is ringing.

ﬂ ashes and the caller information is displayed. The auto answer

1. Press key to answer the call if hansdet is off the base.

2. Press key again to end the call.

HANDSET

With base unit

When there is an incoming call,

1. Press key to answer the call.

2. Press key again to end the call.

BASIC OPERATION

Making an external call

Mute feature

Making an external call

With cordless handset

Normal dialling

1. Press key.

2. Enter a telephone number. If you enter more than 14 digits, you only see the last 14

digits on the display.

3. Press key to end the call.

Pre-dialling

1. Enter a telephone number.

2. When necessary, press to erase the digit individually.

3. Press key to dial.

4. Press key to end the call.

With base unit

1. Press key.

2. Enter a telephone number.

3. Press key to end the call.

Mute feature

Place a call on hold so that caller will NOT be able to hear you but you can still hear the caller.

During talking mode,

1. Press key on the handset to mute the call, is shown on the display.

2. Press key again to resume the call.

BASIC OPERATION

Recall feature

Recall feature can be used when you are using some services provided by your network operators such as “call waiting”, etc. A subscription may apply for these services, contact your network operator for more information.

While you are talking on the phone, press the cordless handset to send a Recall.

Call waiting (Australia only)

You can use the recall function to answer a second call while you are on the phone. However this service needs to be turned on. For example, to turn on Telstra’s Call Waiting service:

R key on the base unit or key on

1. Press on the base unit or on the cordless handset to wait for dial tone

then press 4 3 # .

2. You will hear a service tone then press or mentioned above.

Take two different calls at the same time

During a call, you will hear two loud beeps periodically to notify you of another incoming call. If you wish to answer this call,

1. Press R key. You will hear a dial tone.

2. Press 2 to put the current call on hold and talk with the second caller.

3. Repeat steps 1-2 to swap between the two callers.

Recall settings are: Australia (100ms, SHORT) and New Zealand (600ms LONG).

If this feature does not work correctly, check the country option. To change the Recall settings, press and hold “LONG” and “SHORT” on the display.

/P key on the cordless handset to switch between

BASIC OPERATION

Pause feature when using on a PABX

Handsfree mode

Recall function when connected to a PABX

If you have connected your telephone to a PABX, you can use all the facilities such as call transfer, automatic recall, etc. The

Pause feature when using on a PABX

R key provides access to these facilities.

Note: The pause function described in this section is only necessary when the eco5200

is used on older PABX’s.

With some PABX's, there is a short pause between the code for the outside line (usually 0 or 9) and obtaining dial tone. A pause needs to be entered manually and stored in the phone book so that the numbers are not dialled too quickly.

When storing numbers in memory, you can include the outside line access digit (e.g. ‘9’ or ‘0’) with each phone number. LNR function or memory dial may not work when using your telephone on a PABX. Insert a pause between the OUTSIDE LINE DIGIT & the TELEPHONE NUMBER.

1. Press the numeric keys to enter the OUTSIDE LINE DIGIT.

2. Press /P key to insert a pause.

3. Press the numeric keys to enter the TELEPHONE NUMBER.

Handsfree mode

During talking mode,

1. Press key to switch to speakerphone mode.

2. Press key again to cancel this feature.

During standby mode,

1. Press and hold key to switch to speakerphone mode.

2. Press key again to cancel this feature.

BASIC OPERATION

Volume adjustment (with base unit)

Volume adjustment (with handset)

Volume adjustment (with base unit)

Speaker volume control

During speakerphone mode,

1. Press or key to adjust the Speaker volume level: Step 1(lowest) to

Step 8 (hightest).

2. The unit automatically returns to the previous talking mode 2 seconds after pressing

the last key.

Ringer volume control

During incoming call,

1. Press or to adjust the ringer volume level: 5 steps.

2. The unit automatically returns to the previous mode 2 seconds after pressing the

last key.

Volume adjustment (with handset)

Handset volume control

During handset talking mode,

1. Press key.

2. Press or key to adjust the handset volume level: Volume 1 to

Volume 5.

3. The unit automatically returns to the previous talking mode 2 seconds after

pressing the last key.

CALLER ID OPERATION

Review Caller ID records

Store a CID number

Caller ID Operation

If you subscribe to your telephone operators service (charges may apply), numbers of the incoming calls will be displayed on the screen and stored in the call log (please consult your telephone service provider for details).

The eco5200 series can store the last 30 calls including: the record number, date/ time, and phone number (up to 23 digits for the cordless handset).

When you have new/unanswered calls, on the cordless handset. If a call has been answered, then the call is set to old call.

This function in only available for handset.

Review Caller ID records

During standby mode,

1. Press key to display the latest call name.

2. Press key to view the call number.

3. Press key again to see the Date/Time when the call was received.

Store a CID number

icon ﬂ ashes on the base and ﬂ ashes

You can save a CID record into the Phonebook/Direct memory provided that it contains a valid phone number and the Phonebook/Direct memory is not full.

While you are viewing the CID record that you wish to save,

1. Press key. The display on the right is

shown.

NAME ?

2. Press the numeric keys to edit the Name.

3. Press key to complete editing the Name and proceed to edit the Number.

CALLER ID OPERATION

Delete one or all CID record(s)

4. Press the numeric keys to edit the Phone number.

5. Press key to conﬁ rm.

The record is now saved into the phonebook. Then it goes back to the call log.

Delete one or all CID record(s)

Delete one CID record

While you are viewing the CID record that you wish to delete,

1. Press key.

2. Press key to conﬁ rm. The display shows previous CID record.

Delete all viewed CID records

While you are viewing any CID record,

1. Press and hold key.

2. Press key to conﬁ rm. The display shows unviewed CID records.

Note: If there are no more CID records, a message “EMPTY” is displayed.

LNR FUNCTION

Redial the last number

LNR Function (Last Number Redial)

This function in only available for handset.

Redial the last number

Your cordless handset stores the last 3 external numbers dialled, up to 25 digits per number. If the number exceeds 25 digits, the ﬁ rst 25 digits will be stored to memory.

During standby mode,

1. Press /P key.

2. When necessary, press /P key again until you have selected your desired

number.

3. Press key to dial.

1. Press key.

2. Press /P key to redial the last number.

LNR FUNCTION

Store the last number dialled

Delete last number dialled

Store the last number dialled

While you are viewing a previously dialled number that you wish to save,

1. Press key. The display on the right is

shown.

NAME ?

2. Press the numeric keys to enter the Name. If you

made a mistake, press key to edit it.

3. Press key to complete editing the Name and proceed to edit the Number.

4. Press the numeric keys to edit the Phone number when necessary.

5. Press key to conﬁ rm.

The record is now saved into the phonebook. Then it goes back to standby mode.

Delete last number dialled

While you are viewing a previously dialled number that you wish to delete,

1. Press key. The display on the right is

shown.

DELETE ?

2. Press key to conﬁ rm. The display will show

the previous LNR record.

Note: If there are no more LNR records, a message “EMPTY” is displayed.

PHONEBOOK

Add new records

Review / Edit / Dial stored Phonebook records

Phonebook

This function is only available on the handset.

Add new records

You can store up to 50 phonebook records in each handset. Each record can contain up to 25 digits per number and 14 characters per name.

During standby mode,

NAME ?

1. Press and hold key. The display on the

right is shown.

2. Press the numeric keys to enter the Name. If you made a mistake, press X key

to edit it. Press and hold key to delete the entire name.

3. Press key to complete editing the Name and proceed to edit the Number.

4. Press the numeric keys to edit the Number. Press key for further editing

when necessary.

5. Press key to conﬁ rm.

The record is now saved into the Phonebook. Then it goes back to standby mode. Repeat step 1 to 5 to add another record.

Review / Edit / Dial stored Phonebook records

During standby mode,

1. Press key.

2. Press or to browse stored records.

3. Press key to dial the number.

PHONEBOOK

Delete one record

While you are viewing the record that you wish to edit,

1. Press and hold key. The display on the

right is shown.

John

2. Press key to erase the last character,

or press and hold key to erase the entire characters.

3. Press key to complete editing the Name and proceed to edit the Number.

4. Press key to erase the last digit, or press and hold key to erase the

entire digits.

5. Press key to conﬁ rm. Then it goes back to standby mode.

Delete one record

While you are viewing the record that you wish to delete,

1. Press key. A conﬁ rmation message “DELETE?” is displayed.

2. Press key to conﬁ rm and show the previous record.

CORDLESS HANDSET OPERATION

Handset ringer adjustment

Cordless Handset Operation

Handset ringer adjustment

Handset ringer melody

During standby mode,

1. Press and hold key.

ﬂ ashes and the current melody option appears.

2. Press or key to select the melody option (1 to 9 for adjustment).

3. Press key to conﬁ rm.

Handset ringer volume

During standby mode,

1. Press key. Display shows the current

volume level.

2. Press or key to select the volume level.

There are 6 levels for adjustment: 1(lowest) to 5 (highest) and “ringer off”.

3. Press key again to conﬁ rm.

MELODY 3

VOLUME 3

Handset ringer On / Off

During standby mode, press and hold [ ] key to switch between ringer On/Off.

appears whenever the ringer is Off.

HANDSET

CORDLESS HANDSET OPERATION

Multi-handset Operation

Your eco5200 series phone can have up to 4 handsets registered to the base unit. Each handset has its own number HS-1, HS-2, HS-3 and HS-4 shown on the left-hand side of the display. With 2 or more handsets you can:

• Make intercom calls while on an external call

• Switch between an external call and intercom call

• Transfer an external call from one handset to another

• Set a 3-way conference call between yourself, an external call and intercom call

Note:

•

A maximum of 1x external call and 2x intercom calls can take place at the same time.

• If you make an external call + another handset is on line = result in a busy tone.

• You can make an intercom call when the other handset is in progress.

Intercom function

To make an intercom call,

1. Press INT key, during standby mode.

The display on the right is shown.

2. Key the handset number (1, 2, 3, or 4) you wish

to call.

When there is an intercom call, the display on the right is shown.

1. Press or INT key to answer the intercom call.

2. Press or INT key again to end the call.

Depicts Handset-2 calling

CORDLESS HANDSET OPERATION

Call transfer between cordless handsets

When there is an incoming external call,

1. Press INT key. The display on the right is shown.

2. Key the handset number (1, 2, 3, or 4) you wish

to transfer.

3. Press key to exit Intercom mode and return to standby mode.

Transfer a speakerphone call from the base unit to the cordless handset

If there is an incoming external call,

1. Press key on the base unit.

2. Press on the cordless handset to pick up the call.

3. Press key again to cancel the call transfer.

Conference calls

This function allows 3 parties (yourself + external call + intercom call ) to be connected at the same time.

When there is an incoming external call,

1. Press INT key. The display on the right is shown.

2. Key the handset number (1, 2, 3, or 4) you wish

to invite to the conference.

3. Press key to pick up the call.

4. Press and hold INT key to go into the 3-way conference mode.

5. Press INT key to go back to Intercom mode.

6. Press key to exit Intercom mode and return to standby mode.

CORDLESS HANDSET OPERATION

Cordless handset keypad lock

Registration

Cordless handset keypad lock

During standby mode,

1. Press and hold key to lock the keypad.

HANDSET

2. To release keypad lock, press and hold

key for 3 seconds.

Note: When the keypad is locked, key and INT key can be used to answer

an external or intercom call.

Registration

The handsets which come in the same pack are already registered to the base. If you buy new handsets. You need to register them before use.

1. Charge the batteries (for 15 hours).

2. Register the handset (to the base unit).

Each handset can register to four base at a time. Each base can register up to 4 handsets.

During standby mode,

1. Press key.

2. Press or key to select

“REGISTER” from the display.

BS ?

3. Press key. The display on the right is shown.

4. Press 1 on the handset to verify base station.

5. Press key to conﬁ rm.

6. Press and hold key. The base is now in the registration mode.

7. Press the numeric keys to enter the default PIN (0000).

CORDLESS HANDSET OPERATION

Language setting

8. Press key to conﬁ rm and return to standby mode.

9. LCD screen will display HS 1,2,3 or 4 and antenna icon will not ﬂ ash.

Note: If the base is full and cannot add any more handsets, you will hear a tone.

See the next section to remove a handset.

Remove handsets

During standby mode,

1. Press key.

REMOVE HS

2. Press or key to select “REMOVE

HS” from the display.

3. Press key to conﬁ rm. The display on the

right is shown.

PIN ?

4. Enter the default value 0000.

5. Press key to conﬁ rm and the display on

the right is shown.

REMOVE HS ?

6. Press the numeric keys (1-4) to enter the

handset number.

7. Press key to conﬁ rm and return to standby mode.

Language setting

To select the display language,

1. Press key during standby mode.

2. Press or key to select

“LANGUAGE” from the display.

LANGUAGE

3. Press key to enter the mode.

4. Press or key to select Language options on the display.

5. Press key to conﬁ rm and return to standby mode.

CORDLESS HANDSET OPERATION

Reset

Handset name

During standby mode,

1. Press key.

2. Press or key to select “NAME”

from the display.

NAME

3. Press key to enter the mode.

4. Press and hold key to erase the existing handset name.

5. Press the numeric keys to enter the new handset name.

6. Press key to conﬁ rm.

Reset

During standby mode,

1. Press key.

2. Press or key to select “RESET”

RESET

from the display.

3. Press key to enter the mode. The display

on the right is shown.

PIN ?

4. Press the numeric keys to enter the PIN.

5. Press key to conﬁ rm.

ANSWERING MACHINE OPERATION

Answering machine On / Off

Day/Time setting

Answering Machine Operation

Answering machine On / Off

During standby mode,

1. Press and hold key to switch the answering machine off.

“Answering off” will be heard followed by two short beeps.

Note: During Off mode, the answering machine is set to Announcement Two mode

automatically. It will answer the call after 12 rings, and then switch to remote control mode. This feature can not be turned off.

During Off mode,

1. Press and hold key to switch the answering machine on.

“Answering on, Announcement One” will be heard followed by a short beep.

Day/Time setting

Default day and time – Sunday, 12:30

1. Press and hold key for 2 seconds. The voice prompt “Set day” will be heard.

2. Press

heard.

ANS

3. Press key to conﬁ rm and go to next setting. The voice prompt “Set hour” will

be heard.

4. Press

heard.

ANS

5. Press key to conﬁ rm and go to next setting. The voice prompt “Set minute”

will be heard.

6. Press

be heard.

ANS

7. Press key to conﬁ rm setting and go back to standby or off mode.

MEMO

key to select day. Voice prompt at each selection will be

MEMO

key to select hours. Voice prompt at each selection will be

MEMO

key to select minutes. Voice prompt at each selection will

ANSWERING MACHINE OPERATION

Answering machine Ring delay Setting

Answering machine PIN number Setting

Answering machine Ring delay Setting

This setting is used to set the ring times.

Default number of ring -3

1. Press and hold 2-9/GS key (bottom of base) for 2 seconds.

“Set rings” will be heard followed by a short beep, after a pause then prompt

current rings.

2. Press

ANS

MEMO

key to select item. Voice prompt at each selection will be

heard. There are 2-9 and TS mode (Toll saver) for you to select.

3. Press 2-9/GS key to conﬁ rm setting and go back to standby or off mode.

Answering machine PIN number Setting

Default code - 000

1. Press and hold CODE key (bottom of base) for 2 seconds. “Set security code”

can be heard followed by a short beep, after a pause then prompt the ﬁ rst code.

2. Press

ANS

MEMO

key to select the ﬁ rst digit. Voice prompt at each selection

will be heard.

3. Press CODE key located on the bottom of the base (see page 8) to conﬁ rm

setting and go to next setting. The voice prompt will be heard.

4. Press

ANS

MEMO

key to select the second digit. Voice prompt at each

selection will be heard.

5. Press CODE key to conﬁ rm setting and go to next setting. The voice prompt will

be heard.

6. Press

ANS

MEMO

key to select the third digit. Voice prompt at each

selection will be heard.

7. Press CODE key to conﬁ rm setting and go back to standby or off mode.

Note:

Press key any time or 5 seconds without any operation will quit setting mode and will go back to standby or off mode. All settings are unchanged.

ANSWERING MACHINE OPERATION

OGM (Outgoing Messages)

eco5200 has two OGM message modes:

OGM1 (Announcement One) mode:

Callers can hear a pre-recorded message “Please leave a message after the beep” and the unit records the caller's message.

OGM2 (Announcement Two) mode:

Callers can hear the other pre-recorded message “Please call later”. Under this mode, the caller will NOT have the opportunity to leave a message.

You can also record your own personalized greeting (from 3 seconds to 120 seconds).

Note: The default setting is OGM1 (Announcement One).

OGM setting

Press

Record OGM

key to switch between OGM1 and OGM2.

1. Press key to select OGM1 mode or OGM2 mode.

2. Press and hold

ANS

key until you hear a long beep and see light ﬂ ash.

3. Speak into the microphone (15cm from the base unit’s microphone).

4. Press key to stop recording, the machine will play back recording for

review.

5. To recall the default OGM press X during OGM playback.

Note: If the OGM is less than 3 seconds, it is not valid. The machine will stop

automatically after 2 minutes.

ANSWERING MACHINE OPERATION

Play OGM

During standby mode,

1. Press

ANS

key to play the OGM.

2. Press key to stop playing and return to standby mode.

OGM play to line

If an incoming call ring exceeds the number of rings set (Refer to “Answering machine Ring delay Setting” on P27), the answering machine will pick up the call

and play the OGM message.

ANSWERING MACHINE OPERATION

ICM (Incoming Messages)

Record ICM

During OGM 1 mode, the machine can record callers’ messages.

During recording mode, the

The machine will stop automatically after recording 2 minutes.

Or you can stop recording by pressing key.

light will ﬂ ash.

Note: The CID number is displayed if you have subscribed to that service.

The Message recording time is from 3 seconds to 120 seconds.

Play ICM

Incoming messages are played back in the sequence they were recorded. Day and time of the recording is announced before each message.

When there are new messages, only new messages are played back. Old messages can be played back only when all new messages have been played back.

Answer / Message light ﬂ ashes when new messages are waiting. To play messages:

1. Press key.

2. To pause, press key.

3. Press key to resume.

MEMO

ANS

key during message playing.

ANS

key twice.

key.

4. To replay the current message, press

5. To replay the previous message, press

6. To skip to next message, press

7. Press key to stop playing.

Note: No announcement will be played back, if the day/time is not set properly.

ANSWERING MACHINE OPERATION

Memo

Delete messages

Memo

Record memo

You can record memos for other users of the unit to hear. The maximum recording time is 2 minutes.

During standby mode,

1. Press and hold

MEMO

key until you hear a long beep.

2. Speak into the microphone after the beep.

3. Press key to stop recording or recording will stop after 2 minutes.

The recorded memo will playback automatically for review.

Play memo

The memo is played back together with the incoming messages (ICM).

1. Press key during standby mode.

2. Press key to stop playback or it will stop when the memo is ﬁ nished.

For “Pause/Skip forward/backward” during playing, refer to the operation of “Play ICM” on P30.

Delete messages

Delete one message

While you are listening to a message,

1. Press and hold X key until you hear a long beep, and then “message erased”

will be heard.

2. Press key to exit.

ANSWERING MACHINE OPERATION

Memory full

Delete all messages

While the unit is in standby mode, you can delete all the old messages but not new messages.

Press and hold will be heard. It means that the old messages will be deleted, but the new messages will not be deleted.

X key until you hear a long beep, and then “All message erased”

Remember to delete messages!

To avoid exceeding the memory storage capacity, always delete messages after listening.

Note: The unit will NOT delete the messages you have NOT listened to.

Memory full

Memory will be full in the following 2 cases:

1. During Memo/OGM/ICM recording, the unit becomes full.

2. The memory is full and somebody is trying to record new Memo/OGM/ICM message.

In both the above situations, the unit will prompt “Answering Machine Full”.

OGM mode will change to OGM 2 automatically after Memory full.

ADVANCED ANSWERING SYSTEM

Remote control

Advanced Answering System

Remote control

You can access your answering machine when you are away by using any touch tone phone. You have to enter the Security PIN to access the answering machine. The default PIN is 321 (Refer to “Answering machine PIN Number Setting” on P27).

Access the answering machine remotely

1. Place a call to your answering machine.

When the answering machine answers the call, it will play the OGM.

2. To skip the OGM, press key.

3. Enter the 3-digit Security PIN after you hear a beep.

4. Press a numeric key to carry out the desired function. For example, press the numeric

key 2 to check your message remotely.

Note:

● You have three attempts to enter the correct PIN or the answering machine will drop

the line.

● The connection will be cut off after 10 seconds if no numeric key is pressed.

●

The message is paused and lasts for 30 seconds. Press 2 key to resume playback.

Otherwise, the connection will be cut off automatically after 30 seconds.

● During remote playback, the machine will stop for 10 seconds every 168 seconds and

wait for users to respond. If no response received, the machine will stop operation and drop the line.

ADVANCED ANSWERING SYSTEM

Call screening

Cordless handset detection

Remote operation keys

Keys on remote phone keypad Operation

1 press twice

Call screening

Replay the current message

Skip back to the previous message

Play new messages /Pause during playing messages

Skip forward to the next message

Playback OGM

Record a new OGM

Stop playback or recording

Delete the current message

Switch the machine off

Switch the machine on / Switch between OGM1 or OGM2

Delete all old messages

Skip announcement during playback

Recording MEMO

Call screening function allows you to hear the caller before you pick up the call whilst the eco5200 is recording incoming messages.

You can screen incoming calls by waiting for the caller to begin leaving their message, then pick up the handset, and press

key to talk to the caller. The answering machine automatically stops recording when you activate the handset or pick up an extension phone. This function cannot be turned off. If you do not want to hear the caller you can turn down the base speaker volume (see page 10). To listen to your messages you will need to turn up the volume again.

Cordless handset detection

The answering machine can detect the cordless handset while recording messages. It automatically stops recording when you pick up the call using the cordless handset.

Note: The message recorded before you pick up the call will be deleted.

ADVANCED ANSWERING SYSTEM

Toll saver

Remote turn-on

Toll saver

Toll saver option is useful when using the remote access feature. You can see whether there are new messages or not in your answering machine from a remote location.

If your answering machine rings 5 times before answering your call, it means there

are NO new messages.

If your answering machine rings 2 times before answering your call, it means there

are new messages.

You can set the number of times the answering machine would ring before it answers the call. (Refer to “Answering machine Ring delay Setting” on P27)

This only applies when the answering machine is turned on.

Remote turn-on

Remote wake-up function allows you to turn on your answering machine remotely,

1. Place a call to your answering machine.

If the answering machine is off, it will answer your call after 12 rings.

2. To skip the OGM, press key.

3. Enter the 3-digit Security PIN after you hear a beep.

4. Press Numeric key 9 to switch your machine on.

CUSTOMER SUPPORT

APPENDIX

Customer Support

If you feel this product is not working correctly please consult the user guide and ensure that you are using the product in accordance with the instructions. Remove all extra telephone equipment and connect only this telephone directly to the telephone socket. If the fault is still present, connect another telephone (if available) to the telephone socket. The results will show you whether the fault lies with this unit or with the telephone line.

If the product is working correctly the fault is on the telephone line. Please contact your network operator for assistance.

To order spare parts additional handsets, replacement batteries and in case of any technical issues you may have with this product please consult our website for further information or send us an email for a prompt response to your enquiry.

In the unlikely event of a fault developing, please contact us for assistance. If the product is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt.

APPENDIX

Troubleshooting

Appendix

Troubleshooting

Problem Possible cause(s) Solution(s)

No dial tone on the cordless handset.

Antenna symbol is ﬂ ashing.

No beep when

the cordless handset is placed on the charger.

Handset charged for 24 hours but

Battery icon remains empty.

No symbol on

the display.

Bad audio quality

(crackles,echo, etc.).

1. The base unit is not properly connected.

2. Too far from the base unit.

3. Battery charge is low.

4. Incorrect battery polarity.

5. Re-register handset (see Page 23).

1. The handset is not registered. If the handset is unregistered, it displays UNREGISTERED.

2. The handset is out of range.

1. The handset is not placed properly on the charger.

2. Charging contacts are dirty.

3. The handset tone is turned off.

4. The handset’s power is turned off.

1. Handset battery is defective or faulty.

2. Handset is not placed properly on the charger.

3. Battery installed incorrectly.

1. Battery is empty.

2. The product is not properly connected.

Interference from nearby electrical appliance.

2. Base unit is installed in a room with thick walls.

3. The handset is too far from the base unit.

4. If you have Broadband/ADSL you need a in

line ﬁ lter (not supplied).

1. Check CONNECTION to power and telephone line.

2. Move handset CLOSER to base unit.

3. CHARGE battery.

4. RE-INSERT batteries and check + and

5. Handset not registered.

1. REGISTER the handset.

2. Move CLOSER to the base unit.

1. Lift handset off the charger and carefully REPOSITION correctly.

2. CLEAN charging contacts with a clean and dry cloth.

3. Turn ON the handset tone from the Sounds Menu.

4. CHECK batteries.

1. REPLACE with new AAA rechargeable Ni-MH batteries.

2. CHECK to make sure the battery icon is scrolling.

3. RE-INSERT batteries and check + and .

1. CHARGE battery.

2. Make sure your product is properly PLUGGED-IN.

1. Try a different connection point, one that is away from other electrical appliances.

2. Install the base unit in a DIFFERENT room OR use EXTENSION leads.

3. Move CLOSER to the base unit.

4. Ensure a in-line ADSL ﬁ lter is installed on all

phone sockets between wall plate and your phone.

Caller ID does not work.

Service not activated. Check your SUBSCRIPTION with the SERVICE

provider.

Problem Possible cause(s) Solution(s)

APPENDIX

Phone does not ring when a

call comes in.

Keypad does not work.

Busy tone + in use light on.

Can’t transfer a call.

Answering machine won’t record.

Remote operation doesn’t work.

1. The ringer is off.

2. Too many phones are sharing the same phone line.

3. Base unit not plugged in.

Keypad may be locked. UNLOCK the keypad.

1. Other handset may still be connected.

2. Check power supply connection.

1. Handset is busy.

2. Handset is out of range.

3. Wrong handset number.

1. Message limit exceeded.

2. Machine not switched on.

3. OGM2 selected.

1. Incorrect security PIN.

2. Some cordless and mobile handsets do not generate continuous tones.

3. Pausing too long between key press.

1. Turn ON the ringer.

2. REMOVE some of the phones from the phone line.

3. Check base unit CONNECTIONS.

1. Check ALL handsets and END all calls.

2. Check CONNECTIONS to wall and base.

1. Check ALL handsets and END all calls.

2. Move handset CLOSER to base unit.

3. Check HANDSET NUMBER.

1. DELETE old messages.

2. SWITCH-ON the answering machine.

3. Can only record with OGM1, CHANGE to OGM1.

1. CHECK security PIN.

2. Need to use a TONE-DIALLING phone.

3. Key in the digits within the 10 seconds limit.

Note: If none of the above solutions help, reset your phone by disconnecting the mains

power from the base and removing batteries from handset/s. Reconnect after 15 minutes.

Alternatively please contact Customer Service on 1300 889 785.

APPENDIX

Product Speciﬁ cations

Phone – Oricom eco5200 Speciﬁ cations

Frequency range 1.88-1.897 GHz (bandwidth=20MHz) Channel bandwidth 1.728 MH Operating range Up to 300m outdoors, up to 50m indoors Standby time Up to 100 hours Talk time Up to 11 hours Temperature time Operating 0ºC to 40ºC

Storage -20ºC to 60ºC Compatibility Only GAP compatible DECT phones Multiple handset capability Up to 4 handsets per base Multiple bases Up to 4 bases per handset Ringer melodies 5 music and 4 monotone

Included Accessories

Battery charge time 15 hours Rechargeable batteries AAA Ni-MH 1.2V 600mAh Mains power supply for base unit Input: 100~240VAC, 50Hz/60Hz 150mA, Output:6.5VDC,400mA Mains power supply for charger Input: 100~240VAC, 50Hz/60Hz 100mA, Output:6.5VDC,200mA

Answering Machine

Memory

Redial memory Max 5 phone numbers Recording time At least 11 minutes

Up to 50 phone numbers (Up to 24 digits per Number and 16

characters per Name)

APPENDIX

Warranty Information

(a) Warranty (Australia).

Oricom warrants that the product is free from defects in materials and workmanship

for a period of 12 months effective from the date of purchase. This warranty in no way affects your statutory warranty under the Trade Practices Act 1974 or any other similar legislation. It is important that you read the Warranty Card as it contains full and additional details of the warranty, limitation of warranty and conditions for receiving the warranty services during the warranty period. The Warranty Card is located in the package. If you cannot locate the Warranty Card, please contact our Customer Support Service on 1300 889 785.

(b) Exclusion and limitation of liability.

Oricom will not be in breach of a warranty or condition expressly stated in this User

Guide or the Warranty Card or implied by the Trade Practices Act and excludes any liability arising under any statutory or common law for damages or any other remedy if the damage occurs as a result of:

(i) failure by you to follow the instructions in the User Guide for the installation and

proper functioning of the product;

(ii) negligence on your part or misuse by you of the product;

(iii) any un-controlled external cause to the phone not functioning including but not

limited to electricity failure, lighting, over voltage;

(iv) non adherence by you to the warnings in the User Guide and the User Guide

generally;

(v) modiﬁ cation to the product or services carried out to the product by anyone

other than Oricom or on Oricom’s behalf.

Oricom will not be liable for consequential losses including loss of proﬁ ts arising from a cause of action in contract, tort or any other statutory or common law (except where a statute or any law prohibits this exclusion). The warranty does not extend to damage caused by misuse, negligence, excessive voltage, faults on the telephone line or lightning. This warranty in no way affects your statutory rights. Full details of the warranty are contained in the enclosed warranty card.

APPENDIX

Notes for operation in New Zealand

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services. This device may be subject to ringing or bell tinkle when certain other devices are connected to the same line. If this occurs, the problem should not be referred to the Telecom Faults service.

This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line.

REN (RN for New Zealand)

The REN (Ringer Equivalence Number) or (RN) is of signiﬁ cance only if you wish to connect more than 1 telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3(5) devices with a REN of 1 (RN of 1) with no degradation to the product’s performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all.

Caller ID

Customers using non Telecom toll services should not use the dial back feature for local calls as this will incur a charge only the 7 digit number should be dialled. Some of the CID services listed may not be available in New Zealand.

This telephone is not designed for making emergency telephone calls when the power fails. Make alternative arrangements for access to emergency services.

Customer Support

Australia

Oricom International Pty Ltd Locked Bag 658, South Windsor NSW 2756, Australia

Email: support@oricom.com.au

Web: www.oricom.com.au

Fax: (02) 4574 8898

Ph: 1300 889 785

To view the full Oricom range, please visit the Oricom website:

www.oricom.com.au

New Zealand

Atlas Gentech (NZ) Limited Private Bag 14927, Panmure, Auckland

Email: support@atlasgentech.co.nz

Web: www.atlasgentech.co.nz

Fax: (09) 574 2722

Ph: 0900 50 025 (Toll Call)

Oricom ECO5200 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual