ECO3400 Series
User Guide
Keep this user guide for future reference
WARNING
DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, A S THERE IS A
RISK OF EXPLOSION AND/OR INJURY. USE ONLY Ni-MH RECHARGEABLE BATTERIES
AS SPECIFICED IN THIS USER GUIDE. CONTA CT ORICOM FOR REPLA CEMENT
BATTERIES.
About Your Phone
2
Table of Contents
1 Environment & Safety ..................................................................................3
2 What’s in the Box?.......................................................................................4
3 Welcome...................................................................................................5
4 About your phone .......................................................................................6
5 Getting Started...........................................................................................9
6 Call........................................................................................................ 11
7 Multi-handset operatio n.............................................................................. 14
8 Text and Numbers..................................................................................... 15
9 Phonebook .............................................................................................. 16
10 Call Log................................................................................................... 18
11 Custom Options ........................................................................................ 19
12 Calling Features........................................................................................ 20
13 Extra Features.......................................................................................... 20
14 The System.............................................................................................. 22
15 Appendix ................................................................................................ 23
16 The Answering Machine.............................................................................. 24
17 Notes for operation i n New Zeal and............................................................... 30
18 Warranty (Australia)...................................................................................30
19 Customer Support ..................................................................................... 30
About Your Phone
3
Environment & Safety
Power requirements
This product requ ires an elec trical supply of 220-24 0 volts, sin gle-ph ase al ternat ing curren t,
excluding IT installations defined in standard EN 60950.
AC Adaptor Base
Input: 240V AC 50Hz
Output: 9V DC 500mA
AC Adaptor charger
Input: 240V AC 50Hz
Output: 6V DC 150mA
Battery requirements
Each handset requires two rechargeable Ni-MH batteries, size AAA 1.2V 650mAh (HR10/44).
• Never use Alkaline or lithium batteries.
• Do not dispose of the batteries in a fire, as they can explode.
• Do not open or mutilate the battery. Released electrolyte is corrosive and can cause damage to
the eyes or skin. It can be toxic if swallowed.
• Av oid contact with metal objects when handling the battery. These objects could short out the
batteries or cause the conductor to overheat resulting in burns.
• Do not attempt to recharge the battery cell by heating it. Sudden release of battery electrolyte can
cause burns or irritation to the eyes or skin.
• Observe the proper polarity, or direction, of any battery. Reverse insertion of the battery cell can
result in leakage or explosion.
• Remove the batteries if you do not plan to use the product for several months at a time.
Warnings
• Avoid exposure of this telephone to moisture or liquid.
• To prevent electric shock, do not open the handset or base cabinet.
• Avoid metallic contact (e.g. metal clips, keys) between the battery contacts and charging
conductors.
• Do not use the handset in an explosive hazard area such as where there is gas leaking.
• Do not use your telephone during an electrical thunderstorm as it is possible to get an electric
shock. Refer to information contained in the White Pages Directory.
• As there is a slight chance that the telephone could be damaged by an electrical storm, it is
recommended that users unplug the phone from the mains supply and telephone socket during an
electrical sto rm.
• Follow the local regulations regarding the disposal of your packing materials, exhausted batteries
and used phone. Wherever possible, recycle those materials.
• We advise that this phone should not be used near intensive care medical equipment or by
persons with pacemakers.
• Clean with a dry, soft, lint-free cloth. Never use cleaning agents, particularly aggressive solvents.
• Because the phone works by sending radio signals between base station and handset, wearers of
hearing aids may experience interference in the form of a humming noise.
CAUTION: Use only the mains adapto r supplied with th is eq uipment . Incorrect
adaptor polarity or voltage can seriously damage the unit.
CAUTION: The electrical network is classified as dangerous ac cord ing to crite ria in
the standard EN 60950. The only way to po wer do wn this product is by
unplugging the power supply from the electrical outlet. Ensure the electrical
outlet is located close to the a
pp
aratus and is al ways easily accessible.
WARNING: RISK OF EXPLOSION IF BATTERY IS REPLA CED BY A N INCORRECT
TYPE. Never use non-rechargeable batteries. U se recommend ed ty pe supplied
with this
p
roduct.
About Your Phone
4
• Your phone can interfere with electrical equipment such as answering machines, TV and radio
sets, clock radios and computers if placed too close. It is recommended that you position the base
unit at least one metre from such appliances.
• This telephone complies with applicable safety requirements for exposure to radio waves (EMR).
The mean power of this telephone does not exceed 20mW limit at which point testing is required.
• The earpiece of the handset may attract small metal objects such as staples and pins. Care
should be taken when placing the handset near these items.
• This telephone is not designed for making emergency telephone calls when the mains power fails.
Always have a corded phone available to be able to make and receive calls to emergency
services if the mains power fails.
• Privacy of communications may not be ensured when using this telephone.
Environmental
• The Ni-Mh batteries supplied with this product may be able to be recycled once they are unable
to recharge during normal operation. Always observe your local Counci l /State re gulations
regarding the disposa l of your packagi ng mater ials, e xhausted batter ies, and ol d equipme nt.
Always recycle where possible.
What’s in the Box?
Pack Contents
Depending on the model you have purchased the pack should contain the following items:-
EC03400-1 EC03400-2 EC03400-3
Number of Base units 1 1 1
Number of cordless handsets 1 2 3
Number of charging pods 0 1 2
Number of AC adaptors 1 1 1
Number of phone line cords 1 1 1
User guide and (Warranty card AUS only) 1 1 1
Handset Rechargeable AAA
Ni-MH Batteries (1.2V 650mAh)
2 4 6
If any of these items are missing, please contact the retailer where you purchased the product
from.
You may expand your ECO3400 by adding more handsets (ECO3450HS). These may be
purchased separately from the retailer where you purchased the product from, or direct from
Oricom (Australia). The ECO3400 can accommodate a total of 4 cordless handsets.
About Your Phone
5
Welcome
This user guide pro vides you with info rmation an d ins truction you nee d to get th e most fro m your
phone.
HOW TO USE THIS USER GUIDE?
The following sy mbols are u sed to alert you on im porta nt inf orm ation .
• Warning: Critical informa tion for
preventing personal injury.
• Caution: Critical infor mation for p reventin g
damage to the produc t.
• Tip: Information for easier operation.
• Note: Explanatory or cri tical informa tion
for carrying out an operation corre ctly.
NEED MORE HELP?
• See the Troubleshooting section in this user guide on page 29.
• Visit our online helpline: www.oricom.com.au
About Your Phone
6
About your phone
THE HANDSET
1 Up Navigation & Call Log k ey
Scroll up menu items
Increase ringer and receiver volume
Enter incoming call log
2 Menu & OK key
Access main menu
Confirm selection/ operat ion
3 Redial & More key
Enter redial log
View more record infor mation
4 Talk key & Recall key
Make and receive calls
Send a recall signal
5 End & On/Off key
End current call
Exit menu/operation
Turn handset on/off
6 Down Navigation & Phon ebook key
Scroll down menu items
Reduce ringer and receive r volume
Enter phonebook record review
7 Digit keys
Dial digits
Enter characters
8 Star & Ringer Off key
Dial *
Turn ringer on/off
9 Hash, Keylock, & Pause key
Dial #
Enter a pause
Lock/unlock keypad
10 Speaker key
Turn the speaker on/off
11 Intercom key
Make intercom call
Start conference call
12 Mute & Delete key
Mute/un-mute microphone
Delete character o r digit
About Your Phone
7
THE BASE
1
Volume down key
Use to turn the speaker vol ume down.
2
Volume up key
Use to turn the speaker vo lume up.
3
OGM key
Use to playback OGM.
Use to record OGM.
4
Memo key
Use to playback memo.
Use to record memo.
5
Answering Machine On/Off key
Use to turn the answeri ng mach ine
on/off.
6
Rewind & Alert key
Use to skip backward during playback.
Use to turn message alert on/off.
7
Stop & Play key
Use to play messages.
Use to stop an operation.
8
Forward & Screen key
Use to skip forward during playback.
Use to turn call screening on/off.
9 Page key
Find handset(s)
Enter registration mode
10
Delete key
Use to delete messages.
THE ICONS
Each icon gives you a visual message of what is happening on your handset.
Battery level
Call in progress
Voicemail ind icato r
Caller ID indicator
Key lock
Microphone Mute
Phonebook
Speaker on
Ringer off
Signal strength
Up/Down arrows
Left/Right arrows
About Your Phone
8
THE MENUS
Your phone offers a variety of features and functions grouped in the menus.
Browsing the menus
The main menu includes the Phonebo ok, Displ ay, Sound, Settings, and S ystem menus.
¾ Press to enter the main menu .
¾ Press to enter th e inco ming call log.
¾ Press to enter the phone book.
¾ Press to enter the re dial log.
Taking a glance at the menus
PHONEBOOK DISPLAY
SOUND
SETTINGS
Add Record
Edit Record
Delete
Delete All
Handset Name
Handset
Base
Key Tones
Tones
Ans Machine
Auto Answer
Recall
SYSTEM INCOMING
REDIAL
Register
Select Base
Delete HS
Change PIN
Low RF Power
Reset
Save
Delete
Delete All
Save
Delete
TIP: Quick Exit. Press and hold to exit fro m any menu instan tly. All
unconfirmed changes will not be saved.
TIP: Use or to navigate the menus.
Getting Started
9
Getting Started
CONNECTING YOUR PHONE
1. Connect the output plug of the mains
adapter to the bottom of the base
unit.
2. Connect the mains adapte r to a
standard wall outlet.
3. Connect the telephone line cord to
the phone socket at the bottom of
the base unit and the wall phone
socket.
Note: In Australia some phone wall socke ts
are the old “non modular” style. If you
have this type of wall socke t you will need
to purchase a modular converter plug (not
supplied).These can be obtained from
electronic stores.
CONNECTING YOUR CHARGERS
* For multi-pack customer only
1. Connect the power adap ter of th e
charger to a standard wall outlet.
CHARGING YOUR HANDSET
CAUTION: Check the batteries polarity when inserting the batteries. Incorrect
polarity may damage the produc t.
IMPORTANT NOTE: DO YOU HAVE BROAD BAND? If y ou do yo u must connect an in-line filter (not
supplied) between the telephone socket and your ECO3400 phone base to ensure that your broadband
and phone work proper ly. Ensure all phon e sockets in use have their own in -line f ilter.
WARNING: RISK OF EXPLOSION IF BATTERY IS REPLA CED BY A N INCORRECT
TYPE. Never use non-rechargeable batteries. U se recommend ed ty pe supplied
with this product. Ni-MH batteries must be disposed of in accordan ce with the
applicable waste disposal regulations.
NOTE
:
Charge the handset(s) for 14 hours before initial use!
Getting Started
10
1. Place the 2 rechargeable batteries
(included) into th e batte ry
compartment.
2. Slide the battery door firmly into
place.
3. Place the handset on th e ba se u nit or
charger for charging.
CHECKING THE BATTERY LEVEL
The battery icon displays the current battery level.
= 100% full = 60% full = 30% full = Empty requ ires char ging.
If you are on the phone while the battery is nearly flat, you will hear warning tones. Your call may be cut off
shortly after the warning.
WHAT IS STANDBY MODE?
Your phone is in standby mode when it is idle. The standby screen displays the handset name and
number, the signal icon, an d the batt ery icon.
SETTING YOUR PHONE’S COUNTRY
If you have bought this phone in New Zealand you will need to select your country in order for it to work
properly according to your country’s standards. If you are in Australia you can skip this instruction as the
phone factory default is Australia.
1. After the phone is fully charged press during standby mode.
2. Enter the country code.
Country Code
AUSTRALIA 23
NEW ZEALAND 168
3. Press . Your phone is now ready to use.
CHECKING THE SIGNAL STRENGTH
The signal icon displays the link status between your handset and the base unit. A steady icon
means your handset and the base unit are linked. A flashing icon means your han dset an d th e b ase
unit are not linked.
If you move too far away from the base unit while you are on the phone, yo u will hear w arnin g tones
notifying you that your handset is almost out of range – lost link. Take your handset closer to the base
unit or your call may be cut off shortl y after the warn ing.
NOTE
:
Handset may get warm during initial charge. This is normal. The handset
may take a few seconds to pow er up.
Getting Started
11
SWITCHING YOUR HANDSET ON/OFF
If you go on vacation you may prefe r to turn off your han dset to conse rve power .
Switching off your handset
1. Press and hold . The handset’ s screen turns of f.
Switching on your handset
1. Press . The handset may take a few seconds to power up.
Call
MAKING A CALL
This section describe s the dif ferent ways to make a call .
1. Press .
2. Dial the phone number. The number displays on the screen and is dialed out.
Pre-dialing
Pre-dialing lets you view and make change s to th e number befo re mak ing the call.
1. Enter the phone number. The number displays on the screen. You can make changes
before dialing out.
NOTE
:
Low Battery. During a call, you will hear warning tones if your handset is
almost out of power. Charg e your hands et as soon as possib le. Plac ing the
handset on the base cradle or charger will end the call.
NOTE
:
Signal Strength. Check the signal strength before making a call and
during a call. For d etails, see Checkin g the sign al st reng th on page 10.
NOTE
:
If your handset has lost the link with the base, you will not be able to make
or receive calls. You will also not be able to carry out many of the phone functions
and features.
NOTE
:
Call Timer. During a call, the c all timer displays th e talk time of you r
current call.
NOTE
:
Your handset cannot make or receive calls if the base power is
disconnected or the handset is turned off.
TIP: Use or to navigate the menus.
Getting Started
12
2. Press to dial out the call.
Redialing the last number
1. Press .
2. Press . The last dialed number displays on the screen an d is diale d out.
Calling from your phonebook
For details on the phonebook, see Phonebook on page 16.
1. Press .
2. Select the phonebook record you want.
3. Press to dial out the call.
Calling from the incoming call log
You can return a call from the incoming (received or missed) call log.
1. Press .
2. Select the record you want.
3. Press to dial out the call.
ENDING A CALL
1. Press OR place the handset on the base cradle or charger.
ANSWERING A CALL
When you receive a call, your phone rings. Press to answer the call.
Turning off the ringer
You can turn off the ringe r for all incoming calls.
1. Press and hold during stan dby. displays on the screen. For details on the ringer
setting, see page 19.
TIP: Press to erase a digit.
Press and hold to enter a pause . P displa ys on the sc reen.
TIP: Silent Ringer. When the phone is ringing, press to turn off the ringer.
TIP: Missed Call Alert. When a call is missed, your phone displays . Press
to view the missed calls.
NOTE
:
Caller ID Service. Consult and subscribe from your service provider.
Getting Started
13
Adjusting the earpiece volume
1. Press or to adjust the volume during a c all. Press to confirm.
Muting the microphone
The mute feature allow s you to spea k to s omeon e in th e house priv atel y.
1. Press during a call. The caller cannot hear you, but you can still hear the caller’s
voice.
2. Press again to un-mute the microphone. You can now communicate with the
caller.
Using the handset speaker phone
The speakerphone lets you t alk on the phone with out ho ldin g on to th e han dse t.
1. Press during a call to turn the speaker on. Press again to turn it off.
MISSING HANDSET(S)
1. Press on the base unit. All the handsets connected to this base unit ring.
2. Press on the base unit again to stop paging. All the handsets stop ringing OR
Press any key on the handset to stop the paging.
Caller ID
IF YOU SUBSCRIBE TO YOUR SERVICE PROVIDERS CALLER ID SERVICE WHEN THE PHONE RINGS
AND CALLER INFORMATION IS RECEIVED, THE DISPLAY WILL SHOW THE FIRST 12 DIGITS OF
THE CALLERS NUMBER. IF THERE IS AN IDENTICAL PHONE NUMBER STORED IN THE
PHONEBOOK, THAT PHONEBOOK NAME WILL BE DISPLAYED INSTEAD OF THE CALLER’S
NUMBER. YOUR PHONE AUTOMATICALLY STORES THE LAST 20 INCOMING CALLS
INFORMATION. EACH RECORD HOLDS UP TO 20 DIGITS.
CALL WAITING
You can use the recall button to answer a second call while you are on the phone. However this service
will need to be turned on. For example to turn on Telstra’s Call Waiting service:
1. Press wait for dial tone then Press 43
2. You will hear a service tone then Press.
Take two different calls at the same time
If you have subscribed to your tele phone ne twork oper ators Ca ll Waitin g Calle r ID serv ice, you r phone
will display the number of the second incom ing call for around 20 secon ds while you ar e talking on
the phone.
During a call, you will hear two loud beeps periodically to notify you of another incoming call. If you
wish to answer this call:
1. When the handset receives a second call, the number of the caller appears on the display. It
will display for 20 seconds or until you press a key on the phone. Press listen for dial
tone then Press 2 to put the cur rent call on hold and talk with the seco nd calle r.
2. Subsequent presses of listen for dial tone then Press 2 will toggle you between these 2
callers.
Getting Started
14
Multi-handset operation
YOU CAN USE THESE USEFUL FEATURES IF YOU HAVE 2 OR MORE HANDSETS REGISTERED TO
THE BASE.
CALLING ANOTHER HANDSET
1. Press .
2. Press the target handset number.
3. Wait for the other party to answer your call.
4. Press to cancel or end the interco m c all.
While you are on the phone
While talking on the ph one, you can call ano ther han dset.
1. Press during the c all.
2. Press the target handset number. Wait for the other party to answer your call.
To toggle between the calls
1. Press to switch be tween the outside ca ll and the in terc om call.
TRANSFERRING A CALL
1. Press during a call .
2. Press the target handset number.
3. Press after the other party answers your call. The outside call is now transferred
to the other handset.
MAKING A 3-WAY CONFERENCE CALL
A 3-way conference call is a call between you, an outside caller, and another handset user in your
house.
You are talking on the phone with an outside caller, and you want to involve another handset user in
this conversation.
1. Press during your ca ll w ith th e ou tsid e calle r.
2. Press the target handset number. Wait for the other party to answer your call.
3. Press and hold for 2 se conds. You are n ow on a 3- way con ference cal l.
4. Press to end the confere nce c all.
NOTE
:
A 3-way conference call require s 2 handset s that shar e the same ba se.
NOTE
:
An intercom call c an only inv olve 2 h andse ts that share th e same ba se.
Text and Numbers
15
Text and Numbers
You can enter text and numbers for handset name, phoneboo k record, and others.
ENTERING TEXT AND NUMBERS
1. Find the key with the character you want .
2. Press it as many times as needed for the character to display on the screen.
Figure 1: Input table
Key Characters
0
0
1 space
1
2
A B C 2
3
D E F 3
4
G H I 4
5
J K L 5
6
M N O 6
7
P Q R S 7
8
T U V 8
9
W X Y Z 9
ERASING TEXT AND NUMBERS
Erasing a single character
1. Press to delete the character left of the cursor.
Erasing all characters
1. Press and hold to delete all the ch aracte rs on screen .
Phonebook
16
Phonebook
Each handset has a phonebook that can store up to 50 records. Eac h phonebook record can have a
name of up to 12 c hara cters long an d a num ber of u p to 20 d igits long.
VIEWING THE PHONEBOOK
1. Press .
2. If you want to view the details of the record, press .
Searching a record
You can search the phonebook by scrolling or by searching the first character.
Searching by scrolling
1. While at the phonebook, press or to scroll .
Searching by the first character
1. While at the phonebook, press the digit key that contains the character that you want
to search.
CALLING FROM THE PHONEBOOK
2. Press .
3. Select the phonebook record you want.
4. Press to dial out the call.
NOTE
:
2nd Call Service. You can make a second call whilst on a call. Consult the
instructions provided by your telephone service provider.
TIP: Use or to navigate the menus.
Phonebook
17
ADDING A RECORD
1. Press .
2. Select PHONEBOOK Æ ADD RECORD. Press .
3. Enter the name. Press .
4. Enter the number.
5. Press to confirm. Your new record is saved.
EDITING A RECORD
1. Press .
2. Select PHONEBOOK Æ EDIT RECORD. Press .
3. Select the record you want to ed it. P ress .
4. Edit the name if necessary. Press .
5. Edit the number if necessary.
6. Press to confirm. Your record is saved.
DELETING A RECORD
1. Press .
2. Select PHONEBOOK Æ DELETE. Press .
3. Select the record you want to delete. Pres s twice. The h andset displays a
confirmation request.
4. Press to confirm. The record is deleted.
DELETING ALL RECORDS
1. Press .
2. Select PHONEBOOK Æ DELETE ALL. Press . The handset displays a
confirmation request.
3. Press to confirm. All records are deleted.
NOTE
:
Duplicate Number. Phonebook records with identical name and/or
number cannot be saved.
NOTE
:
Text and Number Editing. See Tex
t
and Number
s
on page 15.
NOTE
:
Memory Full. If your phonebook is full , a notificati on display s. Delete
unnecessary records before adding new ones.
TIP: Pause. Press and hold to insert a pause.
Phonebook
18
Call Log
The call log stores the call history of all the incoming (missed or received), and dialed calls.
Calls What is this? Stored records
Incoming Calls that you received. Up to 20
Dialed Calls that you have made. 1
The call history includes information of the caller name, number, call time, and date.
VIEWING THE CALL RECORDS
1. Press to view the incoming call log OR
Press to view the dialed c all log.
2. Select the record you want. I f you wa nt to v iew the d etail s of the reco rd, p ress
for more information.
MAKING A CALL FROM THE CALL LOG
Returning a call
To return a call from th e inco ming cal l log, see
Calling from the incom ing call l og on pa ge 12 .
SAVING A CALL RECORD TO YOUR PHONEBOOK
1. Press after selecting a call record.
2. Select SAVE. Press .
3. Edit the name if necessary. Press .
4. Edit the number if necessary.
5. Press . Your record is saved.
DELETING A CALL RECORD
1. Press after selecting a call record.
2. Select DELETE. Press . The handset displays a confirmation request.
3. Press to confirm. The record is deleted.
DELETING ALL INCOMING CALL RECORDS
1. Press after entering the incoming call log.
2. Select DELETE ALL. Press . The handset displays a confirmation request.
3. Press to confirm. All records are deleted.
TIP
:
New Call Icon. When you are viewing the inco ming ca ll log, you will see
the new call icon flashing if the call record you selected is a new missed
call.
TIP: Use or to navigate the menus.
Custom Options
19
Custom Options
Make this your handset – change the look and sound to suit your needs and tastes.
Naming your handset
Every handset can have its own name. It displays on the screen during standby.
1. Press .
2. Select DISPLAY Æ HANDSET NA ME. Press .
3. Edit the name. Use to make correction.
4. Press to confirm. The new setting is saved.
Setting your phone’s ringer melody and volume
1. Press .
2. Select SOUND Æ HANDSET (or BASE) Æ MELODY (or VOLUME). Press .
3. Select the melody (or volume) you want. Press to confirm. The new setting is
saved.
Setting the key tone
Key tone is the sound you hear when you press a key on your handset.
1. Press .
2. Select SOUND Æ KEY TONES. Press .
3. Select the new setting. Press to confirm. The new setting is saved.
Setting the handset tones
Handset tones will sound upon a successful or unsuccessful operation.
1. Press .
2. Select SOUND Æ TONES. Press .
3. Select the new setting. Press to confirm. The new setting is saved.
Extra Features
20
Calling Features
Your phone supports a number of call-related features to help you handle and manage your calls.
AUTO ANSWER
Auto answer enables you to answer an incoming call by simply picking up the handset from the
charging cradle. You do not need to press a ke y to answ er the call .
Activating/Deactivating auto answer
1. Press .
2. Select SETTINGS Æ AUTO ANSWER. Press .
3. Select the new setting. Press to confirm. The new setting is saved.
RECALL SELECTION
You can use the Recall button on y our telephone w hen using y our network operator ’s service s
such as call waiting et c. A sub scription ma y apply for these ser vices co ntact y our network
operator for more information. If this is not workin g correct ly change the setting using the
instruction below:
Selecting recall duration
1. Press .
2. Select SETTINGS Æ RECALL. Press .
3. Select the new setting. Recall 1= Australia, Recall 2 = New Zeal and. Pres s to
confirm. The new setting is saved.
Extra Features
Discover and explore the additional features your phone offers! Find out how these features can
benefit you and help you make the most from your phone.
KEYPAD LOCK
You can lock the keypad to prevent acc idental presses on the hand set while you are c arrying it
around.
Locking the keypad
1. Press and hold . The keypad is locked. KEY LOCKED is displa yed.
Unlocking the keypad
1. Press and hold . The keypad is unlocked.
NOTE
:
Making Calls. You will not be able to make any calls includ ing
emergency calls when the keypad is locked.
TIP: Use or to navigate the menus.
Extra Features
21
VOICEMAIL INDICATION
Voicemail indication is a visual voicemail alert. On the ECO3400, you see an envelope icon when
there is a voicem ail w aitin g in you r serv ice provi ders mailbo x(es).
Retrieving voicemail(s)
To retrieve your voice mail(s) , consult your serv ice prov iders in structi ons.
Clearing the voicemail indicator
After checking your voice mail( s), the vo icemail indicato r will be cleared automatically after
receiving a signal f rom the ne twork. If you want to, you can also clea r the voicem ail ind icato r
manually if it fails to reset.
1. Reset the power of the base un it (Unplu g th e powe r a dapter of th e ba se un it. Wai t for
30 seconds. Plug in the power adapter again.) The voicemail indicator will be cleared.
NOTE
:
Voicemail Indication Service. Consult and subscr ibe fro m y our servi ce
providers servic e.
The System
22
The System
REGISTERING YOUR HANDSET
Registration allows communication between your base unit and handset(s). If your handset is not
registered, you will not be able to ma ke a call or u se some of the fun ction s and fea tures on the
phone.
If your handset displays UNREGISTERED, follow the steps below to register your handset.
1. Press on the base unit for 4 seconds.
2. Press on the handset.
3. Select SYSTEM Æ REGISTER. Press .
4. Enter the system PIN (Pre-set: 0000).
5. Press 1 to select the base number you want. Your handset starts searching for the base.
Registration shall be completed within 30 seconds. If registration i s successful, the s ignal
icon displays steadily. If registration failed, repeat the above procedure.
DELETING A HANDSET
Use one handset to delete (de-register) another handset that shares the same base unit.
1. Press .
2. Select SYSTEM Æ DELETE HS. Press .
3. Select the handset (number) you want to delete. Press .
4. Enter the system PIN. Use to make correction.
5. Press . The handset is deleted.
CHANGING THE SYSTEM PIN
The system PIN is used for registering, deleting handsets, and protecting the access rights to some of
the other menus. The pre-set system PIN is 0000. You can personalize the PIN for greater security.
1. Press .
2. Select SYSTEM Æ CHANGE PIN. Press .
TIP
:
Handset Number. The handset number displays beside the handset name
during standby.
NOTE
:
Your base can register up to 4 handsets. After registering 4 handsets,
your base unit regi strati on memory is full. If you at tempt to regi ster an
additional handset, registration will not be successful.
NOTE
:
Your handset is already registered when you buy 1-4 handset packs.
TIP: Use or to navigate the menus.
The System
23
3. Enter the system PIN. Press to confirm. Use to make c orrect ion.
4. Enter the new system PIN. Press .
5. Enter the new system PIN again for verification.
6. Press . The new setting is saved.
RESETTING TO FACTORY DEFAULT SETTINGS
You can reset your phone settin gs to the f actory def ault.
1. Press .
2. Select SYSTEM Æ RESET. Press .
3. Enter the system PIN. Press to confirm all settings have reset.
To find out what settings are being reset, see below.
Appendix
DEFAULT (PRE-PROGRAMMED) SETTINGS
General Setting
Language English Handset Name Reset
Auto Answer Off
Recall Duration Recall 1
Sounds Setting
Handset Melody Melody 3 Handset Ringer Volume Level 5
Base Melody Melody 1 Base Ringer Volume Level 3
Handset Key Tones On Receiver Volum e Level 2
Handset Tones On
Call Log Setting
Incoming Call Log Unchanged Dialed Call Log Unchanged
Message Waiting Indicator Reset
System Setting
Base Selection Auto PIN Code 0000
Answering Machine Sett ing
Answer Machine Status On Ring Delay
Message Alert On Call Screening On
RA PIN Code 000 Answering Machine Language
Speaker’s Volume
NOTE
:
Forgotten PIN. Write down your PIN and save it for future use. If you
have forgotten the PIN, call your manufacturer for assistance.
NOTE
:
After reset, your han dset’s power sw itches off. It will sw itch back on in a
few seconds after updating all the settings.
The Answering Machine
24
The Answering Machine
When first switched on, your answering machine is ready to be used. Your answering machine is set
to answer and record mo de. The answerin g machin e gives you clear vi sual mes sages on it s displ ay.
You can also record memos an d access the answer ing mach ine remote ly.
SWITCHING THE ANSWERING MACHINE ON/OFF
1. Press during stan dby.
Once switched on, your answering machine will answer incom ing calls after a certai n number of rings
depending on the ring del ay set ting, see Setting ring delay on page 27.
OUTGOING MESSAGES (OGM)
OGM is the message your caller hears when the answering machine picks up the call . Your an swerin g
machine comes with t wo pre -reco rded O GM: Answe r and Re cord mod e, and An swer Only mod e. It is
always set to an swer and recor d mo de.
Setting the default OGM
These are the pre-recorded OGM.
Answer and record
This allows the call er to leave a mess age fo r you. You ca n also reco rd you r own O GM fo r
answer and record mo de. “Hello , your ca ll cannot be taken at the moment , so plea se
leave your message after the tone.”
Answer only
This does not allow the caller to leave a message for you. Your answering machine
switches to answer only mode if its memory is full. “Hello, we’re sorry your call cannot
be taken at the m oment, and you c an not leave a messa ge, so ple ase c all l ater. ”
Recording an OGM
The maximum length of the OGM is 40 seconds. After recording, you r new OGM will replace the o ld one.
1. Press for 2 seconds.
2. Start recording after the beep.
3. Press to stop recording or recording will stop after 40 seconds. The recorded OGM
will play back automatically for review.
Listening to the current OGM
1. Press .
2. Press to stop OGM playback or it w ill s top when the OG M is finish ed.
TIP
:
If you want to restore the pre-recorded OGM, simply delete your current
OGM.
TIP
:
For better audio quality, speak into the microphone of the base unit when
recording.
The Answering Machine
25
Deleting an OGM
1. Press while listening to the OGM. The pre-recorded OGM is restored.
INCOMING MESSAGES (ICM)
Each message can be up to 2 minutes long. When you have received new messages on your answering
machine, its display will keep flashing the number of new messages received. If you pick up your phone
when the caller is leaving a message, the recording will st op, and you can talk to the caller in person .
Playing ICM
ICM will be played back in the sequence they were recorded.
1. Press . New messages start playing.
During playback, you can perform any of the foll owing f unction.
• Adjust the volume. Press to increase and to decrease the speaker’s volume.
• Skip backward.
¾ During message playback, press to replay the message fro m the beg innin g.
¾ During the first sec ond of the cu rrent mes sage, pre ss to play the pre viou s messag e.
• Skip forward. Press to skip to the next message.
• Stop playback. Press
.
• Delete current message. Press .
Deleting an ICM
1. Press during message playb ack. The cu rrent mes sage is dele ted.
Deleting all old ICM
1. Press for 2 seconds. The answering machine sounds 2 beeps.
2. Press again within 5 secon ds. All old messag es are pe rmanentl y dele ted.
NOTE
:
Deleted message(s) cannot be recovered.
NOTE
:
The pre-recorded OGM cannot be deleted.
NOTE
:
Memory Full. Y our an swer ing machin e dis play s FU. It will au tomati cally
switch to answer only mode. You need to delete so me mess ages to allow for
more messages to be recorded.
The Answering Machine
26
MEMO
A memo is a messa ge you can l eave f or o ther u sers of your phone.
Recording a memo
You can record one memo (up to 2 minute s long). De lete the ol d memo bef ore recor ding a new one.
1. Press for 2 seconds.
2. Start recording after the beep.
3. Press to stop recording or recording will stop afte r 2 min utes. Th e recor ded memo
will play back automatically for review.
Playing the memo
1. Press during standby .
2. Press to stop playback or it will stop when the memo is finished.
Deleting the memo
1. Press during memo playback. The memo is deleted.
CALL SCREENING
Call screening allows you to hear the caller while they are leaving a message. You can then
decide if you want to talk to the caller directly.
1. Press during standby.
The answering machine emits one beep for On, and two beeps for Off.
MESSAGE ALERT
Message alert gives you an indication that you have new message(s) saved in the answering
machine. You will hear a short beep periodically.
1. Press during stand by.
The answering machine emits one beep for On, and two beeps for Off.
NOTE
:
Deleted memo canno t be reco vere d.
TIP
:
For better audio quali ty, speak into the mic rophone of the base un it when
recording.
TIP
:
The memo will also playback when you are listening to ICM.
The Answering Machine
27
ADJUSTING THE PLAYBACK VOLUME
You can adjust the volume of call screening and message playback.
1. Press to increase or to decre ase the v olume.
SETTING RING DELAY
Ring delay is the number of rings your phone will ring before the answering machine picks up the call.
This setting only appl ies when you r answer ing machin e is switch ed on. You can change th is set ting to
2 – 7 rings or toll saver.
1. Press on the handset.
2. Select SETTINGS Æ ANS MACHINE Æ RING DELAY. Press .
3. Select the new setting. Press . The new se tting is save d.
REMOTE ACCESS
You can operate your answering machine when you are away from home by calling your phone from a
touch tone phone and ente ring a 3- digi t remote access PI N code.
Changing your remote access code
The remote access PIN code is used for operating your answering machine remotely. The pre-set RA
PIN code is 000 . Yo u can per sonal ize the R A PIN co de for grea ter se cu rity.
1. Press on the handset.
2. Select SETTINGS Æ ANS MACHINE Æ RA PIN CO DE. Press .
3. Enter your current RA PIN code (Pre-set: 000). Press .
4. Enter a new 3-digit RA PIN code. Press .
5. Enter the new 3-digit RA PIN code again for verification.
6. Press . The new setting is saved.
Accessing your DTAM remotely
1. Make a call to your phone.
2. Press * when OGM starts playing.
3. Enter your RA PIN code. You now have access to your answering machine.
4. Press a key to carry out a function. See the Remote Access Commands Tables in the
Appendix for a list of availabl e functions.
NOTE
:
You have 3 tries to enter the correct remote access PIN code before your
phone hangs up.
TIP
:
Toll Saver. Toll saver is a cost effective way to m anage you r message s
when accessing your an swering machin e remote ly. Wh en toll s aver is selecte d,
your answering machin e will pick up th e call afte r 2 ring s if you hav e new
messages or 4 rings if you have no new message.
NOTE
:
The REMOTE ACCESS (RA) PIN is different from your 4-digit system PIN.
The Answering Machine
28
REMOTE ACCESS COMMANDS
Table 1: Commands at the re mote me nu Table 2: Comman ds during me ssage pl ayback
Key Function Key Function
2 To play messages 1 To play previous message
4 To play Memo 2 To repeat current message
5 To stop an operation 3 To play next message
6 To play OGM 5 To stop message playback
7 To record Memo 0 To delete current message
8 To switch the answering machine
on/off
9 To record OGM
0 Press twice to delete all old messages
NOTE
:
Your phone will hang up automatically if no key is pressed for 8 seconds.
TIP
:
Press 5 to stop the current operation and re-start from the beginning.
29
Appendix
TROUBLESHOOTING
Problem(s) Tip(s)
No dial tone
• Check your phone connections.
• The handset may be out of range. Move closer to the base.
• The battery capacity may be low. Charge battery.
Signal icon flashing
• The handset may be out of range. Move closer to the base.
• If the handset displays UNREGISTERED, register the handset. See page
22.
Registration fails
continuously
• Your base memory may be full. Delete an un-used handset and try again. See
page 22.
No parking tone
• The handset may not be placed properly on the cradle. Try again.
• Charging contacts may be dirty. Disconnect the power supply first and then
clean contacts with a damp cloth.
• Turn on the handset tone. See page 19.
Handset on the charge r
does not charge
• The batteries may be defective. Purchase new batteries from your dealer.
• Check that the batteries are inserted correctly.
• Make sure the handset is placed properly on the charger. The battery icon
animates while charging.
No display
• Check that the batteries are charged.
• Check the power and phone connections.
Bad audio (crackles,
echo, etc.)
• If you have Broadband installed you MUST install high quality line filters (not
supplied) on all phone sockets. This is not a problem with your phone.
• The handset may be nearly out of range. Move closer to the base unit.
• The phone may be interfered by nearby electrical appliances. Move the base
unit.
• The phone may be at a location with thick walls. Move the base unit.
Handset does not ring
• Check that the handset ringer is turned on. See page 19.
Caller ID does not
display numbe r
• Caller ID service may not be activated. Check with your service provider.
• The caller’s information may be withheld or is unavailable.
Cannot make/answer a
2nd call
• 2nd call service may not be activated. Check with your service provider.
• Check that the recall selection is correct. See page 20.
• Check that the correct country is selected. See page 10.
30
Notes for operation in New Zealand
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with the minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecom’s network services. This device may be subject to ringing or bell
tinkle when certain other devices are connected to the same line. If this occurs, the problem
should not be referred to the Telecom Faults service.
This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected
to the same line.
REN (RN for New Zealand)
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect
more than 1 telephone to your telephone line. A standard telephone line has a maximum REN
capacity of 3 (RN of 5). It is possible to connect 3(5) devices with a REN of 1 (RN of 1) with no
degradation to the product’s performance. Exceeding this limit may cause the volume of the
ringer in any phone to decrease or not ring at all.
Caller ID
Customers using non Telecom toll services should not use the dial back feature for local calls as
this will incur a charge only the 7 digit number should be dialled. Some of the CID services listed
may not be available in New Zealand.
This telephone is not designed for making emergency telephone calls when the power fails.
Make alternative arrangements for access to emergency services.
Warranty (Australia)
(a) Warranty Oricom International Pty Ltd (Oricom) warrants that the product is free from
defects in materials and workmanship for a period of 12 months effective from the date of
purchase. This warranty in no way affects your statutory warranty under the Trade Practices Act
1974 or any other similar legislation. It is important that you read the Warranty Card as it
contains full and additional details of the warranty, limitation of warranty and conditions for
receiving the warranty services during the warranty period. The Warranty Card is located in the
package.
(b) Exclusion and limitation of liability. Oricom will not be in breach of a warranty or condition
expressly stated in this User Guide or the Warranty Card or implied by the Trade Practices Act
and excludes any liability arising under any statutory or common law for damages or any other
remedy if the damage occurs as a result of:
(i) Failure by you to follow the instructions in the User Guide for the installation and proper
functioning of the product;
(ii) Negligence on your part or misuse by you of the product;
(iii) Any un-controlled external cause to the phone not functioning including but not limited to
electricity failure, lighting, over voltage;
(iv) Non adherence by you to the warnings in the User Guide and the User Guide generally; and
(v) Modification to the product or services carried out to the product by anyone other than Oricom
or on Oricom’s behalf.
Oricom will not be liable for consequential losses including loss of profits arising from a cause of
action in contract, tort or any other statutory or common law (except where a statute or any law
prohibits this exclusion). The warranty does not extend to damage caused by misuse, negligence,
excessive voltage, faults on the telephone line or lightning. This warranty in no way affects your
statutory rights. Full details of the warranty are contained in the enclosed warranty card.
Customer Support
31
If you feel this product is not working correctly please consult the user guide and ensure that you
are using the product in accordance with the instructions. Remove all extra telephone equipment
and connect only this telephone directly to the telephone socket. If the fault is still present,
connect another telephone (if available) to the telephone socket. The results will show you
whether the fault lies with this unit or with the telephone line.
If the product is working correctly the fault is on the telephone line. Please contact your network
operator for assistance.
To order spare parts additional handsets, replacement batteries and in case of any technical
issues you may have with product please consult our website for further information or send us
an email for a prompt response to your enquiry.
In the unlikely event of a fault developing, please contact us for assistance. If the product is then
found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt.
Australia
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Customer support
Email: support@oricom.com.au
Web: www.oricom.com.au
Fax: (02) 4574 8898
Ph: (02) 45748888 or
1300 889 785 (for the cost of a local
call (excludes calls from mobiles)
New Zealand
Atlas Gentech (NZ) Limited
Private Bag 14927,
Panmure, Auckland
Customer support
Email:support@atlasgentech.co.nz
Web: www.atlasgentech.co.nz
Fax: (09) 574 2722
Ph: 0900 50 025 (Toll Call)
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