Oracle MICROS Site Preparation Manual

Oracle® MICROS Hardware

Site Preparation Guide

E81016-11
April 2019

Oracle MICROS Hardware Site Preparation Guide,

E81016-11

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Contents

1

2

3

Preface

Introduction to the Oracle MICROS Hardware

MICROS Compact Workstation 310

MICROS Compact Workstation 310 Technical Specifications 2-2

MICROS Compact Workstation 310 Features 2-3

MICROS Compact Workstation 310 Primary I/O Ports 2-4

MICROS Flexible Stand 2-4

MICROS Basic Stand 2-5

MICROS Compact Workstation 310 Accessories 2-7

The Oracle MICROS Tablet 700 Series

MICROS Tablet 700 Series Technical Specifications 3-1

MICROS Tablet 720 Features 3-3

MICROS Tablet 721 Features 3-5

MICROS Tablet Accessories 3-6

Replacing the Bridge Battery in the MICROS Tablet 720 3-9

4

5

MICROS Workstation 6 Series

MICROS Workstation 6 Features and Specifications 4-1

MICROS Workstation 6 Series Primary I/O Ports 4-4

MICROS Workstation 6 Series Internal I/O Ports 4-5

MICROS Workstation 6 Series Adjustable Stand 4-5

MICROS Tablet E-Series 8 and E-Series 11

MICROS Tablet E-Series with MSR Sleeve Features 5-2

iii

MICROS Tablet E-Series 8 with MSR Sleeve Connectors 5-3

6

7

8

9

MICROS Tablet R-Series

MICROS Tablet R-Series Features 6-1

MICROS Tablet R-Series Connectors 6-3

MICROS Base Station

MICROS Base Station Features 7-2

MICROS Base Station Connectors 7-3

MICROS Tablet Multi-Unit Charger

MICROS Tablet Multi-Unit Charger Features 8-1

MICROS PC Workstation 2015

MICROS PC Workstation 2015 Features 9-1

MICROS PC Workstation 2015 Connectors 9-2

10

11

12

13

MICROS PC Workstation 2010

MICROS PC Workstation 2010 Features 10-1

MICROS PC Workstation 2010 Connectors 10-2

MICROS Workstation 5A

MICROS Workstation 5A Features 11-1

MICROS Workstation 5A Connectors 11-2

MICROS Workstation 5

MICROS Workstation 5 Features 12-1

MICROS Workstation 5 Connectors 12-2

MICROS Workstation 4 LX

MICROS Workstation 4 LX Features 13-1

MICROS Workstation 4 LX Connectors 13-2

iv

14

MICROS Keyboard Workstation 270

15

16

17

MICROS Keyboard Workstation 270 Features 14-1

MICROS Keyboard Workstation 270 Connectors 14-2

Order Confirmation System

Order Confirmation Controller (OCC) Features 15-2

Remote Display Unit Features and Requirements 15-2

Order Confirmation System Installation 15-3

Order Confirmation Controller (OCC) Requirements 15-3

Remote Display Pedestal Requirements 15-3

e7 BOC or Digital Menu and Marketing System Controller

e7 BOC Features and Requirements 16-1

Printing Devices

Ethernet 17-1

RS232 17-1

MICROS Integrated Device Network (IDN) 17-1

18

19

Peripheral Devices

10–Inch Customer Display 18-1

Customer Display 18-1

Cash Drawer 18-2

Barcode Reader 18-2

Coin Changer 18-2

Magnetic Card Reader 18-3

Scale 18-3

Order Confirmation and Payment Terminal 18-3

Kitchen Display System (KDS)

Kitchen Display System Installation 19-2

KDS Mounting 19-2

KDS Controllers 19-2

MICROS Wired Bumpbar Installation Considerations 19-2

MICROS Wireless Bumpbar Installation Considerations 19-3

v

20

e7 Kitchen Video Monitor Controller

21

22

e7 KVM Controller Features and Requirements 20-2

e7 Kitchen Video Monitor (KVM) Installation 20-3

Environmental Requirements and Equipment Placement
Considerations

Location 21-1

Foreign Materials 21-1

Noise Induction 21-2

Electrostatic Discharge 21-2

Humidity 21-2

Custom Cabinets and Enclosures 21-2

Temperature 21-2

Lithium Ion Battery Pack Storage Considerations 21-3

AC Power Requirements

Preferred AC Power System 22-1

AC Power System Grounding 22-3

MICROS Power Panel Grounding 22-3

MICROS Branch Circuit Grounding 22-3

AC Power Receptacles Grounding 22-4

Additional Methods for AC Power 22-4

Relaxed/Power Conditioned AC Power System 22-4

Power Conditioned AC Power System 22-5

AC Power Consumption and Volt-Amp Ratings for MICROS Equipment 22-6

23

Recommended AC Power Conditioning and UPS Equipment

UPS Product Requirements 23-1

PowerVar Single Phase UPS Desktop Models 23-1

ONEAC Rack Mount UPS 23-2

Standard Power Conditioners 23-3

POWERVAR Ground Guard Line Conditioners 23-4

Ethernet Line Protectors 23-5

PowerVar Single Phase Desktop UPS - Estimated Run Times 23-5

vi

24

Cable Requirements

25

26

27

Wireless Infrastructure

Network Requirements and Planning

Structured Cabling Systems 26-1

Elements of a Structured Cabling System 26-3

Structured Cabling Examples 26-4

Cable Types 26-7

Cable Categories 26-7

Mechanical and Electrical Considerations for Cable Installation 26-8

Ethernet Network Installation

Topology 27-1

Cable Runs 27-1

Workstations, IP Printers, KDS Controller, and OCC 27-1

LAN Cable Termination 27-1

Extending Ethernet Beyond the 90 Meter Limit with Fiber Optic Cable 27-3

28

29

Integrated Device Network (IDN) Installation

Recommended Cables for a MICROS RS422 ION Network 28-1

Traditional MICROS RS422 Cabling and Connection Hardware 28-2

Wall Plate 28-2

6-Pin Modular Connector 28-2

Patch Cables 28-2

IDN Connectors on MICROS Workstations 28-3

Cable Runs 28-3

Shielded Cable and Connection Hardware for IDN 28-3

Components 28-3

IDN Connectors 28-4

Terminating the IDN Cable 28-5

Equipment Dimensions

MICROS Compact Workstation 310 with Flexible Stand - Dimensions 29-3

MICROS Compact Workstation 310 with Basic Stand - Dimensions 29-3

vii

MICROS Tablet 721 - Front and Side Dimensions 29-4

MICROS Tablet 720 - Front and Side Dimensions 29-4

MICROS Tablet 700 Series - 4-Bay Tablet Charger Dimensions 29-6

MICROS Tablet 700 Series - 4-Bay Battery Charger Dimensions 29-7

MICROS Workstation 6 Series - Front and Back Dimensions with Adjustable Stand 29-8

MICROS Workstation 6 Series - Side Dimensions with Adjustable Stand 29-9

MICROS Workstation 6 Series - Side Dimensions with Adjustable Stand and High­Mount Customer Display 29-10

MICROS Workstation 6 Series - Side Dimensions with 10-Inch Customer Display
and High Mount 29-11

MICROS Workstation 6 Series - 10-Inch Customer Display with Pole Mount
Dimensions 29-12

MICROS Workstation 6 Series - Wall Mount Dimensions 29-13

MICROS Tablet E-Series 8 Dimension 29-15

MICROS Tablet E-Series 11 Dimensions 29-15

MICROS Tablet E-Series Multi-Unit Charger - Surface Mount Dimensions 29-16

MICROS Tablet E-Series Multi-Unit Charger - Wall Mount Dimensions 29-17

MICROS Tablet R-Series Dimensions 29-18

MICROS Tablet R-Series - Base Station Dimensions with Peripherals 29-19

MICROS PC Workstation 2015 - Low Profile Dimensions 29-20

MICROS PC Workstation 2015 - Low Profile with Customer Facing Display
Dimensions 29-21

MICROS PC Workstation 2015 Adjustable Stand Dimensions 29-22

MICROS PC Workstation 2015 on Stand - LCD Customer Display Dimensions 29-23

MICROS PC Workstation 2015 - Adjustable Stand Protégé Customer Display
Dimensions 29-24

MICROS Workstation 5/5A - Low Profile Dimensions 29-25

MICROS Workstation 5/5A Dimensions with Integrated LCD Customer Display 29-26

MICROS Workstation 5/5A Dimensions on Adjustable Stand 29-27

MICROS Workstation 5/5A Dimensions on Stand with LCD Customer Display 29-28

MICROS Workstation 5/5A Dimensions on Stand with Protégé Customer Display 29-29

MICROS Workstation 5/5A Dimensions on Stand /w Vivo Payment Terminal 29-30

MICROS Workstation 4/4 LX - Low Profile (LP) Dimensions 29-31

MICROS Workstation 4/4 LX – Low Profile with Rear Customer Display Dimensions 29-32

MICROS Workstation 4/4 LX Dimensions on Adjustable Stand 29-33

MICROS Workstation 4/4 LX Dimensions on Stand with LCD Customer Display 29-34

MICROS Workstation 4/4 LX Dimensions on Stand with VFD Customer Display 29-35

MICROS Workstation 4/4 LX Dimensions on Wall Mount Bracket 29-36

MICROS KW270 Low Profile Dimensions 29-37

MICROS KW270 on Stand with Updated Scanner Housing Dimensions 29-38

Order Confirmation Controller and Wall Bracket Dimensions 29-39

Order Confirmation System Remote Display Pedestal - Basic Dimensions 29-40

viii

Order Confirmation System Remote Display Pedestal - Detail 1 Dimensions 29-41

Order Confirmation System Remote Display Pedestal - Detail 2 Dimensions 29-42

Order Confirmation System Remote Display Pedestal Baseplate Dimensions 29-43

MICROS 10-Key Bumpbar Mounting Bracket Dimensions 29-44

MICROS 20-Key Bumpbar Mounting Bracket Dimensions 29-44

TM-T88 Thermal Roll Printer Dimensions 29-45

U200D Roll Printer Dimensions 29-45

U220 Auto-Cut Roll Printer Dimensions 29-46

U200B Auto-Cut Roll Printer Dimensions 29-46

U230 Auto-Cut Roll Printer Dimensions 29-47

Pole Mount (6 inch) Protégé Customer Display Dimensions 29-48

Series 1 Pole Customer Display Dimensions 29-49

Series 2 Pole Customer Display Dimensions 29-50

Cash Drawer Dimensions 29-51

30

31

32

Connectors

RS422-A, RS422-B or IDN 30-1

Modular RS232 COM or Powered RJ45 Port Diagram 30-3

RS232 DB9 Connector 30-3

Cash Drawer 1 and 2 Connectors 30-4

Pole Customer Display Connector 30-5

Hook-Up Cables

Null Modem Cable for e7 KVM Controller 31-1

IDN Port Conversion Cables 31-1

8-Pin to 6-Pin Hook-up RS422 Cable 31-3

IDN to EIA/TIA-568-A Patch Cable 31-4

FCC/DOC Statement

Federal Communications Commission Radio Frequency Interference Statement 32-1

Canadian Department of Communications Statement 32-1

ix

Preface

Preface

This manual describes preparing the site prior to installing the Oracle MICROS Point
of Sale equipment. This ranges from installing the required AC power and grounding
system to installing and terminating various data communications cables. After the AC
Power system and data communication cables are installed, thoroughly inspect the
site to ensure the work is accurate.

Audience

This manual concentrates on the site preparation requirements of the Oracle MICROS
Point of Sale (POS) hardware and is not related to a particular application. It is
intended for installers and those personnel who prepare a site for the installation of the
Oracle MICROS hardware.

The information in Chapters 3 and 4 is provided for personnel who fully understand the
procedures and standards for installing AC power and grounding systems, as well as
installing, terminating, and certifying Ethernet cables.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received

• Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at

http://docs.oracle.com/en/industries/hospitality/.

Revision History

Table 1 Revision History

Date Description of Change

June 2015 • Re-branded MICROS Hardware Site Prep

Guide to Oracle.

July 2015 • Updated copyright information.

x

Preface

Table 1 (Cont.) Revision History

Date Description of Change

September 2015 • Added the Workstation 6 and Tablet E-

Series.

• Updated the Tablet R-Series information.

• Updated the images for the Workstations

and Tablets.

• Removed the AC Power Agreement and

updated the AC Power Requirements.

• Updated references to MICROS part

numbers.

October 2015 • Updated the Cash Drawer equipment

dimensions.

• Updated the cable recommendations.

November 2015 • Added references to the MICROS Tablet

E-Series Setup Guide.

December 2015 • Added the reclined height of Workstation

6 to the equipment dimensions.

April 2016 • Added information for the Workstation 6

Series.

November 2016 • Added information for the Workstation 610

configuration with Microsoft Windows 8.1
and a 64 GB SSD.

• Published in HTML and PDF format.

March 2017 • Added information for the Workstation 620

and Workstation 650 configurations
without MSR.

April 2017 • Added information for the Tablet 720.

December 2017 • Added information for the Tablet 721.

February 2018 • Added information for the Compact

Workstation 310.

October 2018 • Miscellaneous fixes and updates.

April 2019 • Miscellaneous improvements.

xi

1

Introduction to the Oracle MICROS Hardware

This guide introduces the Oracle MICROS Point-of-Sale (POS) hardware plus the
printers and network connections required to tie it all together.

From a site preparation standpoint, a typical system may be composed of the following
components:

• MICROS Workstations

• Peripherals such as Scales, Coin Changers, and Bar Code Readers

• Printing Devices using RS232, IDN, and Ethernet interfaces

• Kitchen Display Systems (KDS)

• e7 Kitchen Video Monitor (KVM) Controller

• Order Confirmation System (OCS)

• e7 Back Office Controller or Digital Menu Board Controller

The AC Power Requirements and Cable Requirements sections provide more
information on the AC power, cable, and network requirements for the MICROS
hardware.

1-1

2

MICROS Compact Workstation 310

The Oracle MICROS Compact Workstation 310 consists of two configurations: the 310
and the 310R.

• The Oracle MICROS Compact Workstation 310 features an Intel Atom processor

and runs the Microsoft Windows 10 IoT Enterprise operating system.

• The Oracle MICROS Compact Workstation 310R features an Intel Atom processor

and runs the Microsoft Windows 10 IoT Enterprise operating system. The 310R
includes a high-brightness LCD and is IP45 rated.

Each workstation is a Point of Sale (POS) terminal featuring a 10.1 inch widescreen
1280x800 display with a projected capacitive touch screen.

Figure 2-1 MICROS Compact Workstation 310

• MICROS Compact Workstation 310 Technical Specifications

• MICROS Compact Workstation 310 Features

• MICROS Compact Workstation 310 Primary I/O Ports

• MICROS Flexible Stand

• MICROS Basic Stand

2-1

Chapter 2

MICROS Compact Workstation 310 Technical Specifications

• MICROS Compact Workstation 310 Accessories

MICROS Compact Workstation 310 Technical Specifications

The following table contains the technical specifications for the Compact Workstation

310.

Table 2-1 Technical Specifications for the Oracle MICROS Compact
Workstation 310

Feature 310 310R

Processor Intel Atom x5-E3930 Processor @ 1.30GHz, 2C/2T, 2M

Cache, (Apollo Lake)

Display 10.1 inches, 16:10 WXGA,

1280(H) x800(V), 262k colors
(RGB 6-bits), brightness= 300
Nits

Customer Display 256 x 64 Graphical OLED Display

Touchscreen Projected capacitive touchscreen with 10-point simultaneous

Memory 4GB DDR3L @ 1600 MHz standard (8GB MAX)

Storage 64GB eMMC v5.0, 400MB/sec MAX. Non-removable.

Operating System Microsoft Windows 10 IoT Enterprise (64-bit only)

Magnetic Card Reader 3 track, encryption-capable with Merchantlink encryption key

Network 10/100/1G Ethernet, optional WiFi w/ Bluetooth

USB 5 Total:

• 2 USB 2.0 on I/O Panel (+5V @ 0.5A / 2.5W)

• 2 USB on I/O Panel (+5V @ 09A / 4.5W)

• 1 USB on I/O Panel (+5V/+15V @ 3.0A)

Serial Ports 2 Total:

• 1 - RJ45 RS422/RS232 IDN

• 1 - RJ45 RS232

Cash Drawer Ports 2 Total. For use with Series 2 Cash Drawers. Dongle available

to convert Series 1 Cash Drawers to Series 2.

Power Supply External brick, 15V@5.33A (80W), 80~264VAC input. Optional

battery power pack available.

Weight Workstation only: 3.64 lbs. Workstation with Flexible stand =

Dimensions 7.5 x 11.6 x 1.9 in / 191 x 294 x 47mm

Operating Temperature 0-50C (32-122F) -10-60C (14–140F)

Resistance to Spills and
Debris

Impact Resistance EN62262–IK07: Impact energy= 2.0 joules

IP43 for Compact Workstation
310, IEC/EN 60529-22

10.1 inches, 16:10 WXGA,
1280(H) x800(V), 262k colors
(RGB 6-bits) brightness= 800
Nits

touch

pre-injected

9.0 lbs.

IP45 for Compact Workstation
310R, IEC/EN 60529-22

2-2

MICROS Compact Workstation 310 Features

MICROS Compact Workstation 310 Features

Figure 2-2 MICROS Compact Workstation 310 Features

Chapter 2

Table 2-2 Compact Workstation 310 Features

Feature

1. Ambient Light Sensor

2. Magnetic Card Reader

3. Power Button

4. Customer Display

5. Fingerprint Reader (optional)

6. I/O Connector Panel (located under cover)

Powering On and Off

To power on, push and quickly release the power button. The display powers on after
a few seconds. To power off for extended storage, use the Shut Down function
provided in the operating system software.

2-3

MICROS Compact Workstation 310 Primary I/O Ports

MICROS Compact Workstation 310 Primary I/O Ports

Figure 2-3 Primary I/O Panel of the Oracle MICROS Compact Workstation 310

Table 2-3 Oracle MICROS Compact Workstation 310 Primary I/O Panel Ports

Port Description

IDN 1x IDN (RS422/RS232) – RJ45

CD1/CD2 2x 8–pin miniDIN (12V) Series 2 Cash Drawer

connectors

IOIOI COM1 1x RS232 – RJ45

USB 1/2 2x USB 2.0

USB 3/4 2x USB

Power Accepts external power adapter with

15V@5.33A (80W), 80~264VAC and external
battery power pack

USB 5 1x USB (15V @ 3A MAX, switchable to 5V via

BIOS option)

Ethernet Port GbE (10/100/1G)

Chapter 2

MICROS Flexible Stand

The Flexible Stand (optional) provides a solid base for mounting the Compact
Workstation 310, a wide range of positioning for optimal viewing angle, and enhanced
cable management.

2-4

Figure 2-4 MICROS Flexible Stand

Chapter 2

MICROS Basic Stand

MICROS Basic Stand

The Basic Stand (optional) provides a sturdy, lightweight base for mounting the
Compact Workstation 310.

2-5

Figure 2-5 MICROS Basic Stand

Chapter 2

MICROS Basic Stand

Figure 2-6 MICROS Basic Stand

2-6

MICROS Compact Workstation 310 Accessories

MICROS Compact Workstation 310 Accessories

Table 2-4 Oracle MICROS Compact Workstation 310 Accessories

Accessory Description

Enclosure for Battery (Enclosure for 83 Wh for
Oracle MICROS Compact Workstation 3
Series basic and flexible stands)

Part Number: 7118514

The MICROS Enclosure for Battery (optional)
enables you to run the Compact Workstation
310 using battery power.

Can be charged using the External Power
Supply for Oracle MICROS Compact
Workstation 3 Series (Part Number: 7119052).

Chapter 2

External Power Supply for Oracle MICROS
Compact Workstation 3 Series

Part Number: 7119052

The External Power Supply supplies power to
the Compact Workstation 310 and can charge
batteries installed in the Enclosure for Battery.

2-7

3

The Oracle MICROS Tablet 700 Series

The Oracle MICROS Tablet 700 Series (Tablet 720 and Tablet 721) feature slim yet
rugged enclosures, a 7–inch TFT display powered by the Intel Atom quad-core
processor, and offers an optimal combination of performance and power savings. It
provides integrated Wi-Fi and Bluetooth connectivity, a magnetic stripe reader, an
optional barcode scanner, an optional camera (Tablet 721 only), and an optional RFID
reader. The Tablet 720 is available with Microsoft Windows Embedded 8.1 Industry
Pro or Microsoft Windows 10 IoT Enterprise 2016 LTSB operating systems. The Tablet
721 includes the Microsoft Windows 10 IoT Enterprise 2016 LTSB operating system.

• MICROS Tablet 700 Series Technical Specifications

• MICROS Tablet 720 Features

• MICROS Tablet 721 Features

• MICROS Tablet Accessories

• Replacing the Bridge Battery in the MICROS Tablet 720

MICROS Tablet 700 Series Technical Specifications

The following tables contain the technical specifications for the Oracle MICROS Tablet
720 and the Oracle MICROS Tablet 721.

Table 3-1 Technical Specifications for the Oracle MICROS Tablet 720

Feature MICROS Tablet 720

Processor Intel Atom Quad Core, 1.33GHz

RAM 2GB

Storage 64GB Flash

Operating System Microsoft Windows Embedded 8.1 Industry

Pro

Microsoft Windows 10 IoT Enterprise 2016
LTSB

Display 7-inch LED-Backlight Screen with Capacitive

Touch

Display Resolution 1280 x 800

WLAN Wi-Fi 802.11a/b/g/n

Bluetooth Bluetooth 4.0 LE

USB Port USB 2.0 x 1

Headset Jack 1

DC In 1

AC/DC Adapter Input: 100 – 240V AC; Output: 5V DC, 3A

3-1

Chapter 3

MICROS Tablet 700 Series Technical Specifications

Table 3-1 (Cont.) Technical Specifications for the Oracle MICROS Tablet 720

Feature MICROS Tablet 720

Battery Pack Replaceable rechargeable Li-ion battery, 3.6V,

8800mAh

Backup/Bridge Battery: 240mAh

Enclosure ABS + PC plastics

Dimensions (H x W x D) 5.24in x 8.26in x 0.93in

133mm x 210mm x 23.5mm

Temperature Operation: 0 °C (32 °F) to 40 °C (104 °F)

Storage: -20 °C (-4 °F) to 60 °C (140 °F)

Humidity 0% to 90% Non-Condensing

Weight 1.31 lbs (0.59 kg)

Magnetic Stripe Reader (MSR) Triple Track Readers (ISO TK1, 2 & 3), JIS &

AAMVA Compliant

Barcode Scanner Optional; 1D/2D Barcode Scanner

NFC/RFID Optional; Supports ISO/IEC 14443 Type A,

Reader/Writer Mode @ 13.56MHz

Table 3-2 Technical Specifications for the Oracle MICROS Tablet 721

Feature MICROS Tablet 721

Processor Intel Atom Quad Core, 1.44GHz

RAM 4GB

Storage 64GB Flash

Operating System Microsoft Windows 10 IoT Enterprise 2016

LTSB

Display 7-inch LED-Backlight Screen with Capacitive

Touch

Display Resolution 1280 x 800

WLAN Wi-Fi 802.11a/b/g/n/ac

Bluetooth Dual Mode Bluetooth 4.2, BLE

USB Port USB x 1

Headset Jack 1

DC In 1

AC/DC Adapter Input: 100 – 240V AC; Output: 12V DC, 5A

Battery Pack Replaceable rechargeable Li-ion battery, 3.6V,

8800mAh

Backup/Bridge Battery: 240mAh

Enclosure ABS + PC plastics

Dimensions (H x W x D) 5.24in x 8.75in x 0.7in

133mm x 210mm x 18mm

Temperature Operation: 0 °C (32 °F) to 40 °C (104 °F)

Storage: -20 °C (-4 °F) to 60 °C (140 °F)

3-2

Table 3-2 (Cont.) Technical Specifications for the Oracle MICROS Tablet 721

Feature MICROS Tablet 721

Humidity 0% to 90% Non-Condensing

Weight 1.31 lbs (0.59 kg)

Magnetic Stripe Reader (MSR) Triple Track Readers (ISO TK1, 2 & 3), JIS &

Barcode Scanner Optional; 1D/2D Barcode Scanner

Camera Optional; Resolution up to 2592x1944px, 68°

NFC/RFID Optional; Supports ISO/IEC 14443 Type A/B,

MICROS Tablet 720 Features

Chapter 3

MICROS Tablet 720 Features

AAMVA Compliant

FOV, 3.94in minimum focus distance,
F2.8±5%

ISO/IEC 15693, MIFARE Ultralight, FeliCa,
Reader/Writer Mode @ 13.56MHz

Figure 3-1 The Features of the MICROS Tablet 720 — Front and Side View

3-3

MICROS Tablet 720 Features

Figure 3-2 The Features of the MICROS Tablet 720 — Back View

Chapter 3

Table 3-3 Input/Output Port on the MICROS Tablet 720

Feature Description

A. Barcode Scanner (Optional) Captures and reads information contained in a

bar code.

B. Magnetic Stripe Reader (MSR) Reads the information encoded in the

magnetic stripe of payment cards.

C. Headphone Jack Use to connect a headphone, a microphone,

or a headset.

D. USB 2.0 Port Use to connect peripherals such as storage

devices, printers, and displays.

E. 5V DC Power Input Use to connect a power adapter to provide

power to your tablet and charge the battery.

Table 3-4 Button Functions on the MICROS Tablet 720

Feature Description

1. Power Button Turns the tablet on or off.

2. Scanner Trigger Use to activate the barcode scanner.

3. Battery/Power LED Indicates the power and battery status.

Battery LED Status has more information on
the behavior of the LED.

4. Battery Latch Use to unlock and remove the battery.

5. Battery Sensor Senses the presence of a battery. Located in
the battery compartment under the battery.

Inadvertently pressing this when the battery is
removed disables the “hot swap” capability
and causes the tablet to power off.

3-4

MICROS Tablet 721 Features

Figure 3-3 The Features of the Oracle MICROS Tablet 721 — Front and Side
View

Chapter 3

MICROS Tablet 721 Features

Figure 3-4 The Features of the Oracle MICROS Tablet 721 — Back View

Table 3-5 Input/Output Port on the Oracle MICROS Tablet 721

Feature Description

A. Barcode Scanner (Optional) Captures and reads information contained in a

bar code.

3-5

Chapter 3

MICROS Tablet Accessories

Table 3-5 (Cont.) Input/Output Port on the Oracle MICROS Tablet 721

Feature Description

B. Magnetic Stripe Reader (MSR) Reads the information encoded in the

magnetic stripe of payment cards.

C. Headphone Jack Use to connect a headphone, a microphone,

or a headset.

D. USB Port Use to connect peripherals such as storage

devices, printers, and displays.

E. 12V DC Power Input Use to connect a power supply to provide

power to your tablet and charge the battery.

F. Camera Use to take photographs.

Table 3-6 Button Functions on the Oracle MICROS Tablet 721

Feature Description

1. Power Button Turns the tablet on or off.

2. Scanner Trigger Use to activate the barcode scanner.

3. Battery/Power LED Indicates the power and battery status.

Battery LED Status has more information on
the behavior of the LED.

4. Battery Latch Use to unlock and remove the battery.

5. Battery Sensor Senses the presence of a battery. Located in
the battery compartment under the battery.

Inadvertently pressing this when the battery is
removed disables the “hot swap” capability
and causes the tablet to power off.

MICROS Tablet Accessories

Table 3-7 Oracle MICROS Tablet 700 Series Accessories

Accessory Description

High Capacity Battery

Part Number: 7117485

Allows for long use and quick swap without
requiring the tablet to be docked.

Can be charged separately using the 4-Bay
Battery Charger or with the tablet using the
Desktop Charging Cradle, 4-Bay Tablet
Charger, External Power Adapter (Tablet 720),
or the Power Supply (Tablet 721).

3-6

MICROS Tablet Accessories

Table 3-7 (Cont.) Oracle MICROS Tablet 700 Series Accessories

Accessory Description

High Capacity Li-Ion Polymer Battery (for use
with MICROS Tablet 721 only)

Part Number 7119444 with additional country
compliance

Allows for long use and quick swap without
requiring the tablet to be docked.

Can be charged separately using the 4-Bay
Battery Charger or with the Oracle MICROS
Tablet 721 tablets using the Desktop Charging
Cradle, 4-Bay Tablet Charger, or external
power adapter.

Chapter 3

Power Supply

Part Number: 700561-020-PT or 7118431 with
C13 power cord connection and additional
country compliance

External Power Adapter

Part Number: 7117487

The Power Supply (12V) is used to charge a
single Tablet 721 with the battery attached.
Not for use with the Tablet 720.

Part number 7118431 requires the C7 straight
power cord. Part number 700561-020-PT
requires a C13 power cord.

The External Power Adapter (5V) charges a
single Tablet 720 with battery attached. Not for
use with the Tablet 721.

3-7

MICROS Tablet Accessories

Table 3-7 (Cont.) Oracle MICROS Tablet 700 Series Accessories

Accessory Description

4–Bay Battery Charger

Part Number: 7117507 or 7118826 with C13
power cord connection and additional country
compliance

4–Bay Tablet Charger

Part Number: 7117489 or 7118827 with C13
power cord connection and additional country
compliance

Charges up to 4 batteries at a time.

Part number 7117507 requires the C7 straight
power cord. Part number 7118826 requires a
C13 power cord.

Charges up to 4 tablets with batteries attached
at the same time.

Part number 7117489 requires a C7 straight
power cord. Part number 7118827 requires a
C13 power cord.

Chapter 3

Desktop Charging Cradle

Part Number: 7117490 or 7118828 with C13
power cord connection and additional country
compliance

Charges one tablet with battery attached and
one spare battery at the same time.

Part Number 7117490 requires a C7 straight
power cord. Part number 7118828 requires a
C13 power cord.

3-8

Replacing the Bridge Battery in the MICROS Tablet 720

Table 3-7 (Cont.) Oracle MICROS Tablet 700 Series Accessories

Accessory Description

Carrying Pouch

Part Number: 7117488

Allows for hands-free portability.

Chapter 3

Replacing the Bridge Battery in the MICROS Tablet 720

Follow the steps below to replace the bridge battery in the MICROS Tablet 720.

Prerequisites

• #1 Phillips head screwdriver

• Tweezer or needle nose pliers

Procedure

1. Place the tablet face down on a rubberized or cloth surface to prevent scratches.

2. Slide the battery release latch until the main battery detaches from the tablet body.

Set the main battery aside.

3-9

Replacing the Bridge Battery in the MICROS Tablet 720

Figure 3-5 Removing the MICROS Tablet 720 Main Battery

Chapter 3

3. Remove the bridge battery cover using a #1 Phillips screwdriver. For some tablets,

you may need to peel back the license decal first.

Figure 3-6 Removing the Bridge Battery Cover

4. Carefully remove the battery from the compartment until you can access the

connector cable. Use your fingers or a gripping tool to carefully separate the
connector. Make sure you hold and pull the plastic connectors and not the wires.
After disconnecting the battery, set it aside.

3-10

Replacing the Bridge Battery in the MICROS Tablet 720

Figure 3-7 Battery Connector Cable

Chapter 3

5. Connect the replacement battery. Tuck the excess battery wire into the casework

and place the battery in the battery compartment.

Figure 3-8 The Bridge Battery in the Battery Compartment

6. Reinstall the battery cover and hand-tighten the screw.

7. (Optional) Attach the CBR sticker inside the battery bay. The CBR sticker helps

identify tablets whose bridge batteries have been replaced.

8. Reinstall the main battery.

3-11

4

MICROS Workstation 6 Series

The Oracle MICROS Workstation 6 Series consists of three configurations – the 610,
620, and 650.

• The Oracle MICROS Workstation 610 features an Intel® Atom™ processor and

runs the Microsoft Windows Embedded 8.1 Industry Pro operating system or the
Microsoft Windows 10 IoT Enterprise operating system.

• The Oracle MICROS Workstation 620 features an Intel® Celeron® processor and

runs the Microsoft Windows 10 IoT Enterprise operating system.

• The Oracle MICROS Workstation 650 features an Intel

runs the Microsoft Windows 10 IoT Enterprise operating system.

Each workstation is a Point-of-Sale (POS) terminal featuring a 15.6 inch widescreen
high-definition display with a projected capacitive touch screen.

The Workstation 6 Series Setup Guide provides instructions for the setup and
operation of the Workstation 6 Series hardware.

Figure 4-1 MICROS Workstation 610

®

Core™ i5 processor and

• MICROS Workstation 6 Features and Specifications

• MICROS Workstation 6 Series Primary I/O Ports

• MICROS Workstation 6 Series Internal I/O Ports

• MICROS Workstation 6 Series Adjustable Stand

MICROS Workstation 6 Features and Specifications

The following table contains the technical specifications for each configuration of the
Workstation 6 Series.

4-1

Chapter 4

MICROS Workstation 6 Features and Specifications

Table 4-1 Technical Specifications for the MICROS Workstation 610, 620, and
650*

Feature 610 620 650

Processor Intel Atom E3827

Dual-Core Processor
with 1.75GHz Clock
Speed

Display 15.6 inch Widescreen High Definition (1920x1080 FHD) Display

Multi-Touch Projected Capacitive Touchscreen

High Definition 2nd Display Output Connector Connector for a Second

Memory 2 SODIMM Sockets;

DDR3L 1333MHz up
to 8GB

Storage 32 GB or 64 GB

MO-297 Slim SATA

2.0 Solid State Drive
Standard

SD Card Socket

Operating System Microsoft Windows

Embedded 8.1
Industry Pro (32-bit
only)

Microsoft Windows 10
IoT Enterprise (64-bit
only)

Magnetic Card Reader Modular Integrated 3-

Track Magnetic Card
Reader; Capable of
Hardware Encryption
at the Swipe

Audio Intel HD Audio

2 Integrated Stereo Speakers Standard

Headphone Output/MIC Input on I/O panel

Network 10/100/1G RJ45 Ethernet

802.11 a/b/g/n Dual Band Radio w/Bluetooth 4.0 (Optional)

Intel Celeron 3765U
Dual-Core Processor
with 1.9GHz Clock
Speed

Display Output

2 SODIMM Sockets;
DDR3L 1600MHz up
to 16G

128 GB M.2 SATA 3.0
Solid State Drive
Standard

MO-297 Slim SATA
Solid State Drive
(Optional)

MO-300 mSATA Solid
State Drive Socket
(Optional)

Microsoft Windows 10 IoT Enterprise (64-bit

2 Configurations Available:

• With Modular Integrated 3-Track Magnetic

Card Reader; Capable of Hardware
Encryption at the Swipe

• Without Modular Integrated 3-Track

Magnetic Card Reader

Intel i5-5350U Dual­Core Processor with

1.8GHz Base and

2.9GHz Turbo
Maximum Clock
Speed

2 SODIMM Sockets;
DDR3L 1600MHz up
to 16G

256 GB, M.2 SATA

3.0 Solid State Drive
Standard

MO-297 Slim SATA
Solid State Drive
(Optional)

MO-300 mSATA Solid
State Drive Socket
(Optional)

only)

4-2

Chapter 4

MICROS Workstation 6 Features and Specifications

Table 4-1 (Cont.) Technical Specifications for the MICROS Workstation 610,
620, and 650*

Feature 610 620 650

USB 9 Total:

• 2 USB on I/O

Panel

• 1 USB in Stand

• 2 USB 2.0 on I/O

Panel

• 1 USB 2.0 12V

Powered Header
on I/O Panel

• 3 USB 2.0

Internal

Serial Ports 4 Total Standard:

• 2 - RJ45 RS232

Powered
(0/5/9/12V
Selectable)

• 1 - RJ45 RS232

• 1 - RJ45 RS422/

RS232 IDN

Adjustable Stand
Expansion Modules
(Optional)

Cash Drawer Ports 2 - MICROS Series 2 Cash Drawer Ports 12/24V Selectable

Customer Display Port 1 - Customer Display Port

Power Output 1 - 12V Power Out (2.5A)

Expansion Ports 1 - MICROS

Power Supply Universal Input Auto Switching Power Supply in Adjustable Stand

Weight Head Unit: 7 lbs

Dimensions 322mm x 398mm x 330mm

Operating
Temperature and
Humidity

Enclosure Combination of Cast Aluminum, Rugged PC-ABS Plastic Blend, and

Certifications FCC Class A, UL, CE, TUV, RoHS, China RoHS

Powered USB Expansion Module:

• 1 - 24V Powered USB

• 3 - 12V Powered USB

• 2 USB

Expansion Port

1 - Mini PCI Express
Port

External Universal Input Auto Switching Power Supply for Wall or

The Equipment Dimensions section contains more details.

90% Max Relative Humidity (Non-Condensing)

10 Total:

• 2 USB on I/O Panel

• 1 USB in Stand

• 2 USB 2.0 on I/O Panel

• 1 USB 2.0 12V/1A Powered Header on

I/O Panel

• 3 USB 2.0 Internal

• 1 Industry Standard 24V/2A Powered

USB on I/O Panel

3 Total Standard:

• 1 - RJ45 RS232 Powered (0/5/9/12V

Powered)

• 1 - RJ45 RS232

• 1 - RJ45 RS422/RS232 IDN

1 - MICROS Expansion Port

VESA Mount

Adjustable Stand: 5 lbs

0 °C (32 °F) to 50 °C (122 °F)

PC +10% Glass Fiber

Spill Resistant Enclosure

Passive Cooling (No Fans)

4-3

MICROS Workstation 6 Series Primary I/O Ports

*The Workstation 6 Series does not contain a camera. The front-facing opening on the
Workstation 6 Series touchscreen border was designed for a front-facing camera;
however, this cameras was never implemented.

MICROS Workstation 6 Series Primary I/O Ports

The Primary I/O Panel contains the following ports:

• 12V Power Output

• 12V Power USB Header

• IDN Port RS422/RS232

• Series 2 Cash Drawer x2The Series 2 ports are more compact than the previous

generation and feature an expanded number of pins to accommodate more
options on the cash drawer interface. You can use an adapter cable for backwards
compatibility to existing cash drawers.

• USB 2.0 x2

• High Definition 2nd Display Output Connector Display Output

Chapter 4

• Customer DisplayThe Customer Display port supports existing pole displays and

the Workstation 6 integrated customer display.

• USB x2

• 10/100/1G Ethernet

• 24V Power USB (620 and 650 Only)

• RJ-45 Powered Serial (0/5/9/12V)

– 2 available on the 610

– 1 available on the 620 and the 650

• RJ-45 Serial

• Microphone In/Headphone Out

Figure 4-2 Primary I/O Panel of the MICROS Workstation 610

Figure 4-3 Primary I/O Panel of the MICROS Workstation 620 and 650

4-4

MICROS Workstation 6 Series Internal I/O Ports

MICROS Workstation 6 Series Internal I/O Ports

Each configuration of the Workstation 6 Series has the following ports under the rear
cover:

• MICROS Expansion PortThe MICROS expansion port provides connectivity to the

system through a number of industry standards, including Serial (UART), SDIO,
USB, and PCIe. A standard connector and dedicated footprint provide future­proofing of devices such as wireless modules and storage devices.

• Micro USB 2.0 x3

• Left and Right Speaker Output

Figure 4-4 Workstation 6 Option I/O Ports

Chapter 4

Figure 4-5 Workstation 6 MICROS Port

MICROS Workstation 6 Series Adjustable Stand

The Workstation 6 Adjustable Stand provides a solid base for mounting the
Workstation 6, a wide range of positioning for optimal viewing angle, enhanced cable
management, integrated customer display mounting locations, and expansion options.
The adjustable stand contains the following features:

• High- and Low-Mount Customer Displays

• USB Port

4-5

MICROS Workstation 6 Series Adjustable Stand

• Printer Power Supply Storage/Expansion Module Location

• DC Power Cable

• 3 Security Screws (Hex Socket Cap M3x6 MC Steel - Black)

– 2 for the cable management cover

– 1 for the workstation

• Hex Key (2.5mm)

For expansion, the Adjustable Stand includes the following:

• Printer Power Supply Storage

The adjustable stand includes a bracket that allows mounting of the Epson PS-180
Power Supply. An internal "Y" cable provides AC power to the Epson PS-180
Power Supply and Workstation 6 power supply.

• Expansion Module Location

The printer power supply storage location can alternatively be used for optional
expansion modules, including a powered USB expansion module. You cannot use
an expansion module and the printer power supply at the same time.

Chapter 4

4-6

5

MICROS Tablet E-Series 8 and E-Series 11

The MICROS Tablet E-Series includes two models, the E-Series 8 and the E-Series
11 available in 8” and 10.8” screen sizes, and each is available with an optional MSR
Sleeve.

The MICROS Tablet and Base Station E-Series Setup Guide provides instructions for
the setup and operation of the E-Series hardware.

Two POS Sleeves are available for the Tablet E-Series 8; one incorporates a 1D/2D
Imager/Scanner into the casework.

The Tablet E-Series 11 is a mobile device with an available MSR Sleeve that can also
be tethered to the MICROS Base Station for peripheral, wired Ethernet connectivity,
and battery charging.

Figure 5-1 MICROS Tablet E-Series 8 with Sleeve

5-1

MICROS Tablet E-Series with MSR Sleeve Features

Figure 5-2 MICROS Tablet E-Series 11 with Sleeve

Chapter 5

• MICROS Tablet E-Series with MSR Sleeve Features

• MICROS Tablet E-Series 8 with MSR Sleeve Connectors

MICROS Tablet E-Series with MSR Sleeve Features

Table 5-1 MICROS Tablet E-Series with MSR Sleeve Features

Feature E-Series 8 w/ Sleeve E-Series 11 w/ Sleeve

Processor Intel Atom Z3740D Quad Core

SoC @ 1.33 GHz (1.83 GHz
Turbo), 2M L2 Cache, Intel
Gen7 Integrated Graphics

Memory 2GB LPDDR3 SDRAM

PC-1333

Storage 32GB eMMC 64GB eMMC

Operating System Microsoft Windows Embedded

8.1 Industrial Pro

Display 8.0” IPS Display at 1280x800,

Portrait or Landscape
orientation, Auto Rotating

Touchscreen 10-Point Capacitive Touch

Sensor

Magnetic Card Reader Optional POS Sleeve /w

Modular Integrated 3-Track
MCR capable of encryption at
the swipe

Scanner Optional Support 1D/2D

Imager/Scanner

Intel Atom Z3770 Quad Core
SoC @ 1.46 GHz (2.39 GHz
Turbo), 2M L2 Cache, Intel
Gen7 Integrated Graphics

2GB LPDDR3 SDRAM
PC-1333

Microsoft Windows Embedded

8.1 Industrial Pro

10.8” WXGA 1920x1080 HD
LCD, Portrait or Landscape
orientation, Auto Rotating

10-Point Capacitive Touch
Sensor

Optional POS Sleeve /w
Modular Integrated 3-Track
MCR capable of encryption at
the swipe

N/A

5-2

Chapter 5

MICROS Tablet E-Series 8 with MSR Sleeve Connectors

Table 5-1 (Cont.) MICROS Tablet E-Series with MSR Sleeve Features

Feature E-Series 8 w/ Sleeve E-Series 11 w/ Sleeve

External Connectors &
Controls /w MSR Sleeve

Network 802.11 a/b/g/n Dual Band Wi-

Card Reader Micro SD (SD, SDHC, SDXC -

Battery 2-Cell Lithium-Ion 18Wh 2-Cell Lithium-Ion 32Wh

Operating Temperature 0°C (32°F) to 35°C (95°F) 0°C (32°F) to 40°C (104°F)

Storage Temperature -10°C (14°F) to 45°C (113°F) -10°C (14°F) to 45°C (113°F)

Weight 400g (0.88lb) 726g (1.7lb)

Dimensions Length: 216mm (8.51 inches)

Certifications FCC Class A, UL, CE, TUV,

• Micro USB (charging

only)

• Headphone/Microphone

Jack

• Volume Up/Down

• Power/Standby Button

• Gang Charger Pins

• Scanner Trigger Button

(Optional Scanner)

Fi with WPA, WPA2, TKIP,
AES support

Bluetooth 4.0

64GB max)

Width: 130mm (5.11 inches)

Thickness: 9 mm (0.35 inches)

RoHS, China RoHS

• Micro USB (charging

only)

• Headphone/Microphone

Jack

• Volume Up/Down

• Power/Standby Button

• Gang Charger Pins

• Multi-Function Docking

Connector for Base
Station

802.11 a/b/g/n Dual Band Wi-

Fi with WPA, WPA2, TKIP,
AES support

Bluetooth 4.0

Micro SD (SD, SDHC, SDXC ­64GB max)

Length: 280mm (11.02 inches)

Width: 177mm (6.97 inches)

Thickness: 10.2 mm (0.40
inches)

FCC Class A, UL, CE, TUV,
RoHS, China RoHS

MICROS Tablet E-Series 8 with MSR Sleeve Connectors

The figures below display front and back views of the MICROS Tablet E-Series 8 and
E-Series 11 along with their respective MSR Sleeve.

5-3

MICROS Tablet E-Series 8 with MSR Sleeve Connectors

Figure 5-3 MICROS Tablet E-Series 8 with MSR Sleeve Features and
Connectors

Chapter 5

5-4

Chapter 5

MICROS Tablet E-Series 8 with MSR Sleeve Connectors

5-5

MICROS Tablet E-Series 8 with MSR Sleeve Connectors

Figure 5-4 MICROS Tablet E-Series 11 with MSR Sleeve Features and
Connectors

Chapter 5

5-6

6

MICROS Tablet R-Series

The MICROS Tablet R-Series is a 10.1” (1024x600) Wi-Fi based tablet with a standard
TFT LCD and available daylight viewable LCD. The Tablet R-Series is also available in
a concessions version that permanently resides on the MICROS Base Station.

The MICROS Tablet and Base Station R-Series Setup Guide provides instructions for
the setup and operation of the R-Series hardware.

Figure 6-1 MICROS Tablet R-Series

MICROS Tablet R-Series Features

•

• MICROS Tablet R-Series Connectors

MICROS Tablet R-Series Features

Table 6-1 MICROS Tablet R-Series Features

Feature Specifications

Processor Freescale i.MX6 Dual Core Processor

ARM Cortex A9 Architecture

1GHz, 1MB L2 Cache

6-1

Chapter 6

MICROS Tablet R-Series Features

Table 6-1 (Cont.) MICROS Tablet R-Series Features

Feature Specifications

Display 10.1” WVGA (1024x600) TFT LCD /w LED

Backlights Portrait or Landscape orientation
and Auto-Rotation

Two LCD options are available:

• Standard 10.1” LED backlit TFT LCD

• Daylight readable TFT based on adaptive

LCD technology.

Operating System Windows Embedded Compact 7

Touchscreen Truly Projected Capacitive Touch Sensor that

supports multi-touch and gesturing

Memory 1GB DDR3 SDRAM

Storage 4G Fixed NAND Flash

8G microSD Flash Card

Backlight LED backlights with three intensity setting

controlled by the Automatic Light Sensor or
API

Case Material Magnesium Alloy, PC-ABD, and Nylon

materials

Spill and drop resistant

Weight 830 grams (1.8 lbs.)

Physical Dimensions 16mm D, 176mm W, 292mm H (0.62 in x 6.90

in x 11.5 in)

Mag Stripe Reader Modular Integrated 3-Track card reader

capable of encryption at the swipe.

Ports Charging Pins (for MICROS Tablet Multi-Unit

Charger)

Multi-function connector for Base Station (All
signals between Tablet and Base Station)

Network 802.11 a/b/g/n Wi-Fi with WPA WPA2, TKIP,

AES support

Bluetooth V2.01

Wi-Fi/Bluetooth not available on Concessions
Tablet

Battery Embedded Lithium Ion (21.8Wh)

Embedded Battery not available on
Concessions Tablet

Input Power 5 VDC, 2.5A

BTU/Hour 120 Typical, 290 Maximum

Operating Temperature -10°C (14°F) to 60°C (140°F)

When Charging Battery: 0°C (32°F) to 45°C
(113°F)

Storage Temperature -25°C (-13°F) to 85°C (185°F)

Certifications FCC Class A, UL, CE, TUV, RoHS, China

RoHS

6-2

MICROS Tablet R-Series Connectors

Figure 6-2 MICROS Tablet R-Series Features and Connectors

Chapter 6

MICROS Tablet R-Series Connectors

6-3

7

MICROS Base Station

When the MICROS Tablet R-Series or E-Series 11 is plugged into the Base Station, it
provides the ports required to drive peripherals such as cash drawers, printers,
barcode scanners, customer displays, and coin changers, plus connectivity to a wired
Ethernet.

The MICROS Tablet and Base Station R-Series Setup Guide and the MICROS Tablet
and Base Station E-Series Setup Guide provide instructions for the setup and
operation of the Base Station hardware.

Figure 7-1 MICROS Tablet R-Series Base Station

7-1

Figure 7-2 MICROS Tablet E-Series Base Station

Chapter 7

MICROS Base Station Features

• MICROS Base Station Features

• MICROS Base Station Connectors

MICROS Base Station Features

Table 7-1 MICROS Base Station Features

Feature Specifications

Display MICROS Tablet R-Series or Tablet E-Series

Case Style Supports Tablet in Left-or-Right Landscape or

Weight /w Tablet: 2.60 kg (5.75 lb.)

Physical Dimensions See Appendix A

Optional Customer Display (Series 2) Integrated or Pole 240x64 STN Graphics LCD

Serial Ports • 2 DB9 Powered RS232 /w handshake

11

Portrait mode

/w Tablet and Optional Smart Battery: 3.08 kg
(6.80 lb.)

Integrated 2x20 LCD

Protégé Pole Customer Display System

– COM1 (5V/9V/12V User Selectable)
– COM2 (12V)

• 1 Modular RS232 Serial /w handshake

(COM5)

• 1 Modular IDN Serial (RS232 or RS422)

• 1 Customer Display Port

7-2

Chapter 7

MICROS Base Station Connectors

Table 7-1 (Cont.) MICROS Base Station Features

Feature Specifications

USB Ports • 2 USB 2.0

• 2 USB

• 1 MICROS Powered USB

Network 10/100/1000 Mbps Ethernet - RJ45

Battery 79Wh Lithium Ion Smart Battery

Input Power 25 Watts

AC Input Voltage Universal Input - 85 to 264VAC, 47 to 63Hz.

BTU/Hour 120 Typical, 290 Maximum

Operating Temperature -10°C (14°F) to 60°C (140°F)

When Charging Battery: 0°C (32°F) to 45°C
(113°F)

Storage Temperature Without Battery: -25°C (-13°F) to 80°C (176°F)

With Battery: -20°C (-4°F) to 60°C (140°F)

Certifications FCC Class A, UL, CE, TUV, RoHS, China

RoHS

MICROS Base Station Connectors

The figure below shows the Base Station Modular COM ports and 8-Pin Mini-DIN
Cash Drawer connectors.

Figure 7-3 Base Station Modular and Smart Cash Drawer Connectors

The Cash Drawer Conversion Cable, PN 300290-020-PT, adapts a MICROS Cash
Drawer with 4-pin DIN connector to Base Station.

7-3

8

MICROS Tablet Multi-Unit Charger

The Multi-Unit Charger is a dedicated charging station for the MICROS Tablet R­Series and E-Series 8. It consists of a charging base and multiple cradles. A maximum
of eight charging cradles fit on the charging base and are mounted facing left or right
to maximize accessibility. For the Tablet R-Series, each cradle includes a pair of LED
indicators to monitor charging. The unit can be mounted on a wall or secured on a
counter surface.

The Installing the MICROS Tablet Multi-Unit Charger Kit document provides
installation instructions for the Multi-Unit Charger.

Figure 8-1 MICROS Tablet Multi-Unit Charger with 4 R-Series Charging Cradles

• MICROS Tablet Multi-Unit Charger Features

MICROS Tablet Multi-Unit Charger Features

Table 8-1 MICROS Tablet Multi-Unit Charger Features

Feature Specifications

Charging Indicator R-Series Only – a pair of LEDs in each cradle

displays the charging status

Case Style Wall or Counter Mounted Charging Base that

supports a maximum of 8 Charging Cradles

Weight Shipping Weight = 4.5 kg (10 lbs.)

With 4 Tablets = 11.3 kg (25 lbs.)

With 8 Tablets = 15.9 kg (35 lbs.)

Physical Dimensions The Equipment Dimensions section contains

more information.

Input Power 40W Typical, 130W max /w 8 Tablets

8-1

Chapter 8

MICROS Tablet Multi-Unit Charger Features

Table 8-1 (Cont.) MICROS Tablet Multi-Unit Charger Features

Feature Specifications

AC Input Voltage Universal Input - 85 to 264VAC, 47 to 63Hz.

Operating Temperature (Charging) 0°C (32°F) to 45°C (113°F)

Storage Temperature -25°C (-13°F) to 85°C (185°F)

Certifications FCC Class A, UL, CE, TUV, RoHS, China

RoHS

8-2

9

MICROS PC Workstation 2015

The MICROS PC Workstation 2015 resembles the Workstation 5A but adds support
for one or two SATA disk drives along with two processors selected from the Intel
Calpella Platform.

The PC Workstation 2015 Setup Guide provides instructions for the setup and
operation of the PC Workstation 2015 hardware.

Figure 9-1 MICROS PC Workstation 2015

• MICROS PC Workstation 2015 Features

• MICROS PC Workstation 2015 Connectors

MICROS PC Workstation 2015 Features

Table 9-1 PC Workstation 2015 Features

Features Specifications

Processor Intel Celeron P4505 1.86Ghz Dual Core/Dual Thread

Intel Core i5-520E 2.4Ghz Dual Core/Quad Thread with Intel VPro
Technology

Display Standard 1024x768 15” TFT Color LCD

Operating System Microsoft POS Ready 2009

Memory 2 SO-DIMM Sockets - Max 8GB DDR3 1066

Storage 2.5” SATA Solid State Drive (SSD)

2G Standard

9-1

Chapter 9

MICROS PC Workstation 2015 Connectors

Table 9-1 (Cont.) PC Workstation 2015 Features

Features Specifications

Case Style Standard Low Profile or Optional Adjustable Stand

Case Material PC-ABS Plastic

Weight 13.2 lbs. (6.0 kg), Shipping Weight 17.6 lbs. (7.9 kg)

Physical Dimensions See Appendix A

Optional Customer
Displays (Series 1)

Cash Drawers 2 MICROS 4-Pin DIN Connectors - +12V or +24V selectable in BIOS.

COM Ports • 1 DB9 RS232 Serial (COM1 - Powered (5V, 9V, or 12V -

USB Ports Four USB 2.0 Ports

Powered USB Ports • Two MICROS Powered USB Ports

LAN Interface 10/100/1000 Mbps Ethernet - RJ45

AC Input Voltage Universal Input - 85 to 264VAC, 47 to 63Hz.

Input Power 35W Typical

BTU/Hour 120 Typical, 290 Maximum

Operating
Temperature

Storage Temperature -25°C (-13°F) to 80°C (176°F)

Integrated or Pole 240x64 STN Graphics LCD Integrated or Pole
Protégé Customer Display System

Selectable in BIOS)

• 1 DB9 RS232 Serial (COM2 - Non Powered)

• 1 Modular RS232 (COM5)

• 1 Combination RS232/RS422 (COM4)

• USB5 (+5V, +12V, +24V) - USB6 (+5V, +12V)

0°C (32°F) to 45°C (113°F), 90% relative humidity max.

MICROS PC Workstation 2015 Connectors

The figure below shows the PC Workstation 2015 Modular COM ports.

Figure 9-2 PC Workstation 2015 I/O Panel Modular Connectors

9-2

10

MICROS PC Workstation 2010

The PC Workstation 2010 is the predecessor to the PC Workstation 2015. It has an
adjustable-display design with a standard 12.1” or optional 15” LCD and features
either an Intel Celeron or Intel Pentium M processor.

The PC Workstation 2010 Setup Guide provides instructions for the setup and
operation of the PC Workstation 2010 hardware.

Figure 10-1 MICROS PC Workstation 2010

• MICROS PC Workstation 2010 Features

• MICROS PC Workstation 2010 Connectors

MICROS PC Workstation 2010 Features

Table 10-1 MICROS PC Workstation 2010

Feature Specifications

Processor • Intel Pentium M745 2M 400Mhz

• Intel Celeron M320 512K 400Mhz

Display Standard 800x600 12.1” TFT Color LCD,

Optional 1024x768 TFT Color LCD

Operating System Windows XP Professional

Memory DDR-SDRAM: (2) Slots, 128 MB up to 2 GB

Case Style Adjustable Display

10-1

Chapter 10

MICROS PC Workstation 2010 Connectors

Table 10-1 (Cont.) MICROS PC Workstation 2010

Feature Specifications

Case Material PC-ABS Plastic

Weight (/w Hard Disk and VFD Display) With 12.1” LCD - 17 lbs. (7.7 Kg)

With 15 LCD - 22.7 lbs. (10.3 Kg)

Physical Dimensions The Equipment Dimensions section contains

more information.

Optional Customer Displays (Series) Pole 240x64 Graphics Capable Display with

2x20 emulation.

Cash Drawers 2 MICROS 4-Pin DIN Connectors - +12V or

+24V Jumper Selectable.

LAN Interface 10/100 Mbps BaseT Ethernet

COM Ports • 1 DB9 RS232 Serial

• 2 Modular RS232/RS422

USB Ports 4

AC Input Voltage Universal 90-264VAC, 47-63GHz.

Input Power 46W Typical, 242W Maximum

Operating Temperature 0°C (32°F) to 45°C (113°F), 90% relative

humidity max.

Storage Temperature -25°C (-13°F) to 80°C (176°F)

MICROS PC Workstation 2010 Connectors

The figure below shows the PC Workstation 2010 modular COM ports.

Figure 10-2 MICROS PC Workstation 2010 Connectors

10-2

11

MICROS Workstation 5A

The Workstation 5A is a fan-less Windows Embedded CE 6.0 client and is also
capable of running POSReady 2009. Based on the same casework as the WS5, it
uses a System Board with an Intel Atom N450 Processor for improved performance.
The Operator LED is white to distinguish the 5A from the original Workstation 5 blue.
The figure below shows the low-profile workstation and the workstation installed on an
optional adjustable.

The Workstation 5A Setup Guide provides instructions for the setup and operation of
the Workstation 5A hardware.

• MICROS Workstation 5A Features

• MICROS Workstation 5A Connectors

MICROS Workstation 5A Features

Table 11-1 MICROS Workstation 5A Features

Features Specifications

Processor Intel Atom N450, Single Core, 1.6GHz

Display Standard 1024x768 15” TFT Color LCD

Operating System Windows CE 6 or POSReady 2009

Memory 2 SO-DIMM Sockets - Max 2 GB DDR2 667

Case Style Standard Low Profile or Optional Adjustable

Case Material PC-ABS Plastic

Stand

11-1

Chapter 11

MICROS Workstation 5A Connectors

Table 11-1 (Cont.) MICROS Workstation 5A Features

Features Specifications

Weight 10.5 lbs. (4.7 kg) / Shipping Weight 14.0 lbs.

(6.35 kg)

Physical Dimensions The Equipment Dimensions section contains

more information.

Optional Customer Displays (Series 1) Integrated or Pole 240x64 STN Graphics

Capable LCD

Integrated or Pole Protégé Customer Display
System

Cash Drawers 2 MICROS 4-Pin DIN Connectors - +12V or

+24V selectable in BIOS

COM Ports • 1 DB9 RS232 (COM1 - Non Powered)

• 1Combination RS232/RS422 (COM4)

• 2 Modular RS232 (COM2, COM5)

USB Ports Four IO Panel USB 2.0 Ports (can be

disabled)

Powered USB Ports One MICROS Powered USB Port (+5V, +12V,

+24V)

LAN Interface On Board 10/100/1000 Mbps Ethernet - RJ45

AC Input Voltage Universal Input - 85 to 264VAC, 47 to 63Hz.

Input Power 24W Typical

BTU/Hour 83 Typical

Operating Temperature 0°C (32°F) to 45°C (113°F), 90% relative

humidity max.

Storage Temperature -25°C (-13°F) to 80°C (176°F)

MICROS Workstation 5A Connectors

The figure below shows the Workstation 5A Modular COM ports.

Figure 11-1 Workstation 5A I/O Panel Modular Connectors

11-2

12

MICROS Workstation 5

The Workstation 5 is a diskless/fan-less embedded workstation that can run either
Windows Embedded CE 6.0 or POS Ready 2009. The figure below shows the low­profile workstation and the workstation installed on an optional adjustable.

The Workstation 5 Setup Guide provides instructions for the setup and operation of the
Workstation 5 hardware.

Figure 12-1 MICROS Workstation 5

• MICROS Workstation 5 Features

• MICROS Workstation 5 Connectors

MICROS Workstation 5 Features

Table 12-1 MICROS Workstation 5 Features

Feature Specifications

Processor AMD Geode LX800

Display Standard 15” 1024x768 TFT Color LCD

Operating System Windows Embedded CE 6.0

Memory 2 DDR 333 DIMM sockets – 2 GB Max

Case Style Standard Low Profile or Optional Adjustable

Case Material PC-ABS Plastic

Stand

12-1

Chapter 12

MICROS Workstation 5 Connectors

Table 12-1 (Cont.) MICROS Workstation 5 Features

Feature Specifications

Physical Dimensions The Workstation 5 and 5A Equipment

Dimensions section contains more information.

Optional Customer Displays (Series 1) Integrated or Pole 240x64 STN Graphics

Capable LCD

Integrated or Pole Protégé Customer Display
System

Cash Drawers 2 MICROS 4-Pin DIN Connectors - +12V or

+24V available

COM Ports • 1 DB9 RS232

• 2 Combination RS232/RS422

USB Ports 4

LAN Interface 10/100/1000 Mbps Ethernet - Modular RJ45

AC Input Voltage Universal Input - 85 to 264VAC, 47 to 63Hz

Input Power 24W Typical

BTU/Hour 83 Typical

Operating Temperature 0°C (32°F) to 45°C (113°F), 90% relative

humidity max.

Storage Temperature -24°C (-13°F) to 80°C (176°F)

MICROS Workstation 5 Connectors

The figure below shows the Workstation 5 Modular COM ports

Figure 12-2 Workstation 5 I/O Panel Modular Connectors

12-2

13

MICROS Workstation 4 LX

The Workstation 4 LX is a diskless/fan-less embedded terminal based on Windows
CE .NET. The figure below shows the low-profile workstation and the workstation
installed on an optional adjustable.

The Workstation 4LX Setup Guide provides instructions for the setup and operation of
the Workstation 4LX hardware.

Figure 13-1 MICROS Workstation 4 LX

• MICROS Workstation 4 LX Features

• MICROS Workstation 4 LX Connectors

MICROS Workstation 4 LX Features

Table 13-1 MICROS Workstation 4 LX Features

Feature Specifications

Processor AMD LX800

Display Standard 800 x 600 12.1”TFT color LCD

Operating System Windows Embedded CE 6.0

Memory 256M DDR333 DIMM

Case Style Standard Low Profile or Optional Adjustable

Case Material PC-ABS Plastic

touchscreen

Stand

13-1

Chapter 13

MICROS Workstation 4 LX Connectors

Table 13-1 (Cont.) MICROS Workstation 4 LX Features

Feature Specifications

Weight 7.7 lbs. (3.5 kg) / Shipping Weight 11 lbs. (5

kg)

Physical Dimensions The Equipment Dimensions for the

Workstation 4 LX section contains more

information.

Optional Customer Displays (Series 1) Integrated or Pole 240x64 STN Graphics

Capable LCD Integrated or Pole Protégé
Customer Display System

Cash Drawers 2 MICROS 4-Pin DIN Connectors - +12V or

+24V selectable in the BIOS.

COM Ports • 1 DB9 RS232

• 1 Modular RS232

• 2 Combination RS232/RS422

USB Ports 4

LAN Interface On Board Mbps 10/100/1000 - RJ45

Input Voltage Universal Input - 85 to 264VAC, 47 to 63Hz.

Input Power 23W Typical, 65W Max

BTU/Hour 80 Typical, 222 Maximum

Operating Temperature 0°C (32°F) to 45°C (113°F), 90% relative

humidity max.

Storage Temperature -24°C (-13°F) to 80°C (176°F)

MICROS Workstation 4 LX Connectors

The figure below shows the Workstation 4 LX Modular COM ports.

Figure 13-2 Workstation 4 LX I/O Panel Modular Connectors

13-2

14

MICROS Keyboard Workstation 270

The MICROS Keyboard Workstation 270 (KW270) is a low-power diskless Windows
CE workstation based on a Freescale Semiconductor ARM processor. Designed for
high volume applications in indoor and outdoor environments, it features a rugged
membrane keyboard and supports a wide range of operating temperatures.

The Keyboard Workstation 270 Setup Guide provides instructions for the setup and
operation of the KW270 hardware.

• MICROS Keyboard Workstation 270 Features

• MICROS Keyboard Workstation 270 Connectors

MICROS Keyboard Workstation 270 Features

Table 14-1 MICROS Keyboard Workstation 270 Features

Feature Specifications

Processor FreeScale iMX27L

Display 5.7” 320x240 Operator LCD

Operating System Windows Embedded CE 6.0

Memory 128M Mobile DDR SDRAM

Case Style Standard Low Profile or Optional Adjustable

Stand

Case Material PC-ABS Plastic

Weight 7.7 lbs. (3.5 kg) / Shipping Weight 11 lbs. (5

kg)

14-1

Chapter 14

MICROS Keyboard Workstation 270 Connectors

Table 14-1 (Cont.) MICROS Keyboard Workstation 270 Features

Feature Specifications

Physical Dimensions The KW270 Equipment Dimensions section

contains more information.

Customer Display Integrated 2x20, LCD

Optional Customer Displays Pole 240x64 Graphics Capable LCD

Cash Drawers 2 MICROS 4-Pin DIN Connectors - +12V or

+24V jumper selectable.

Serial IO Ports • 1 DB9 RS232 (Jumper Selectable 9V or

12V)

• 1 Modular RS232

• 2 Combination RS232/RS422

Accessory Power • 1 +9VDC @ 1.5A

• 1 +12VDC @ 2.5A

USB Port 2 USB Ports

LAN Interface 10/100 Mbps Ethernet - RJ45

Input Voltage Universal Input - 85 to 264VAC, 47 to 63Hz.

Input Power 6W Typical, 63W Maximum

(+15VDC @ 4.2A) External AC Adapter

Operating Temperature Without Battery Pack:

-10°C (14°F), to 65°C (149°F), 90% relative

humidity non-condensing at 65°C (149°F).

With Battery Pack:

Charging: 0°C (32°F) to 45°C (113°F)

Discharging: -10°C (14°F) to 60°C (140°F)

Storage Temperature Without Battery Pack:

-20°C (-4°F) to 80°C (176°F)

With Battery Pack:

-5°C (23°F) to 30°C (86°F)

MICROS Keyboard Workstation 270 Connectors

The figure below shows the KW270 Modular COM ports.

14-2

15

Order Confirmation System

The Order Confirmation System consists of the in-store Order Confirmation Controller
(OCC) connected to the curb-side Remote Display Pedestal. The OCC transmits VGA
display data to the Remote Pedestal over twisted pair UTP cable. It is based on
Windows Embedded CE 6.1 and supports an optional VGA monitor.

The Order Confirmation System Setup Guide provides instructions for the setup and
operation of the OCC hardware.

Figure 15-1 Order Confirmation System

Order Confirmation Controller (OCC) Features

•

• Remote Display Unit Features and Requirements

• Order Confirmation System Installation

• Order Confirmation Controller (OCC) Requirements

• Remote Display Pedestal Requirements

15-1

Order Confirmation Controller (OCC) Features

Order Confirmation Controller (OCC) Features

Table 15-1 Order Confirmation Controller Features

Feature Specifications

Display Local VGA and or Remote Display Unit

Case Material Sheet Metal

Physical Dimensions The Order Controller Equipment Dimensions

section contains more information.

Shipping Weight 7.7 lbs. (3.5 Kg)

USB Port 2

Serial Port 1 RS485 Half-Duplex Serial Channel to

Remote Display Unit

LAN Interface 10/100/1000 Mbps Ethernet - Modular RJ45

AC Input Voltage Universal Input - 85 to 264VAC, 47 to 63 Hz.

Input Power 13W Typical

Operating Temperature 0°C (32°F) to 45°C (113°F), 90@ relative

humidity max

Storage Temperature -25°C (-13°F) to 80°C (176°F)

Chapter 15

Remote Display Unit Features and Requirements

Table 15-2 Remote Display Unit Features

Feature Specifications

Display 15” (1024x768) TFT High-Bright LCD, 262K

Colors Max

Case Material Aluminum 5052

Physical Dimensions The Order Confirmation Remote Display

Equipment Dimensions section contains more

information.

Shipping Weight 23.25 lb. (10.7 Kg)

Serial Port 1 RS485 Half-Duplex Serial Channel to OCC.

LAN Interface None

Input Power 120VAC +/- 10%, 47 to 63Hz

The RDU Heater and Pedestal Fans are 120
VAC Only

Operating Temperature -20°C (-04°F) to 65°C (149°F), 90% Relative

Humidity Max

Storage Temperature -25°C (-13°F) to 80°C (176°F)

15-2

Order Confirmation System Installation

Order Confirmation System Installation

The Order Confirmation System is composed of an in-store Order Confirmation
Controller (OCC) attached to a curb-side Remote Display Pedestal for drive-through
applications. Refer to Order Confirmation Controller Equipment Dimensions section for
detailed dimensions of the pedestal and base plate.

Order Confirmation Controller (OCC) Requirements

The Order Confirmation Controller requires a Category 6 or better cable run and face
plate. The AC Power Requirements are the same as a MICROS workstation.

The OCC can be placed on a shelf or mounted to a wall with the included wall bracket.

Order Confirmation Controller Equipment Dimensions includes dimensional drawings

of the unit and wall mount bracket.

Remote Display Pedestal Requirements

Chapter 15

Listed below are the site preparation requirements for the Remote Pedestal. The

Equipment Dimensions section includes dimensional drawings for the Pedestal and

the pre-attached base plate

Concrete Slab

A 0.23” (6mm) thick base plate is affixed to the pedestal to provide a stable platform.
Mount the base plate to a 1/2” thick concrete slab, roughly the same dimension as the
base plate. An opening for conduit egress is located at the center of the base plate.

For new installations, a minimum of four studs (supplied by the installer) projecting
from the slab is required.

Figure 15-2 Pedestal Slab Example

Conduit Runs

The pedestal requires three independent conduits, AC Power, Audio, and VGA over
Cat 5e cable.

15-3

Chapter 15

Remote Display Pedestal Requirements

For new installations, Oracle MICROS recommends that three ferrous metal conduits
(as defined in AC Power Requirements section) be run to the slab through the opening
in the base plate.

Alternately, the conduits can enter the pedestal from outside the enclosure. The figure
below displays the locations of the 1” OD conduit punch-outs – on the front, back, and
sides of the pedestal.

Figure 15-3 Pedestal Alternate Conduit Entry Dimensions

Conduit - AC Power

Ensure the AC line is installed in accordance with the Preferred AC Power System as
defined in AC Power Requirements section.

Conduit - Audio

The Audio Conduit is reserved car detection and audio between the pedestal and
store. The in-store audio system is currently installed by third parties. The Pedestal
provides industry standard mounting locations for the speaker and microphone.

Conduit - VGA over Category 5e Cable

Ensure one conduit is dedicated to the Category 5e or better cable run from the in­store OCC. Therefore, a minimum of Category 5e cable run is required between the
OCC to the Remote Pedestal location. Ensure this cable is installed, terminated, and
certified in the same manner as any Cat 5e cable run.

Pedestal AC Outlet

An AC outlet is required within the pedestal housing. The figure below shows the area
available in the Pedestal that is used to mount the outlet box. Local electrical codes
may require a Ground Fault Interrupter (GFI) outlet to be mounted at least two feet
above ground level in areas prone to flooding.

The preferred method is to mount the outlet box directly to conduit, positioned at a
height above ground level that meets local electrical codes.

15-4

Remote Display Pedestal Requirements

Figure 15-4 Pedestal AC Outlet - Recommended AC Outlet Location

Chapter 15

15-5

16

e7 BOC or Digital Menu and Marketing System Controller

The Lanner EM-F345 is a fan-less embedded system based on the Intel Atom N270. It
is currently used as the e7 Back Office Controller (BOC) or the Digital Menu and
Marketing System Controller (DDC).

The Digital Menu & Marketing System Setup Guide provides instructions for the setup
and operation of the DDC hardware.

Figure 16-1 Digital Menu and Marketing System Controller

• e7 BOC Features and Requirements

e7 BOC Features and Requirements

Table 16-1 e7 BOC Features

Feature Specifications

Processor 1.6GHz Atom

Display 1 VGA Port, 1 DVI-D Port (Dual Display)

Operating System POSReady 2009

Case Material Sheet Metal

Weight 2.5 lbs. (1.07 Kg)

Physical Dimensions 145mm D, 190mm W, 36mm H

Mounting Depends on Application

COM Ports 2 RS232/RS485/RS435

USB Ports 4

LAN Interface (2) 10/100/1000 Mbps Ethernet - Modular RJ45

16-1

Chapter 16

e7 BOC Features and Requirements

Table 16-1 (Cont.) e7 BOC Features

Feature Specifications

AC Input Voltage 100 - 240VAC - 1.5A, 50 - 60Hz.

Input Power 60W Max

Operating Temperature With Industrial Temp CF, Memory, and AC

Adapter:

-20°C (-4°F) to +50°C (122°F)

With 2.5” Hard Disk Drive:

0°C (32°F) to 40°C (104°F)

Storage Temperature -20°C (-4°F) to 70°C (158°F)

16-2

17

Printing Devices

A number of printing devices using a variety of interfaces are supported for such tasks
as printing guest checks, order receipts, time cards, and reports.

From the site preparation perspective, three types of printers are supported –
Ethernet, RS232, and IDN. Connect all printers using the Preferred AC Power System
referenced in the AC Power Requirements section.

• Ethernet

• RS232

• MICROS Integrated Device Network (IDN)

Ethernet

The Ethernet Module can be installed in any supported printer and supported by most
Oracle Hospitality application software. Also referred to an IP Printing, these printers
are connected to Ethernet in the same manner as a workstation (e.g., faceplates and
patch cables at each location) as described in the Cable Requirements section.

RS232

The RS232 Module can be installed in any supported printer and connected directly to
a workstation.

MICROS Integrated Device Network (IDN)

When using the IDN Module, all supported printers are connected to a MICROS IDN
port. The following rules apply:

• A Local IDN Printing device is connected directly to the workstation with an IDN

patch cable.

• A Remote IDN network consists of a workstation driving one or more devices

connected in a daisy chain over twisted pair cable at distances of up to 4000 feet
from the workstation. This configuration requires in-wall cable runs, faceplates,
and patch cables at the workstation driving the network and as well as each
device.

In addition, cabling the IDN is implemented in one of two ways:

• Traditional MICROS IDN connection hardware and faceplates and MICROS

approved RS422 twisted pair cable.

• Shielded Category 6 or better cabling and faceplates with MICROS IDN to

ANSI/EIA/TIA-568-A patch cables.

The Cable Requirements section describes the IDN installation process using the
above methods.

17-1

18

Peripheral Devices

With the exception of the Customer Displays and Cash Drawers, the peripheral
devices listed below are connected to the Workstation through a RS232 interface.

• 10–Inch Customer Display

• Customer Display

• Cash Drawer

• Barcode Reader

• Coin Changer

• Magnetic Card Reader

• Scale

• Order Confirmation and Payment Terminal

10–Inch Customer Display

The 10–Inch Customer Display shows transaction totals and status. When a check is
paid, the display shows the amount tendered and any change due. The 10–Inch
Customer Display is compatible with the Oracle MICROS Workstation 6 Series.

Both high-mount and pole displays are available.

Table 18-1 Technical Specifications for the 10–Inch Customer Display

Feature 10-Inch Customer Display

Display Resolution Up to 1280 x 800 @ 60Hz

Aspect Ratio 16:10

Viewing Angle Horizontal: ±85° or 170° total / Vertical: ±85° or 170° total

Input Voltage 12VDC +/- 5%; 100-240VAC, 50/60Hz

Assembled Dimensions and Weight 10-Inch Customer Display with Pole Mount: 22 x 10.02 x

Temperature and Humidity Operation: 0°C to 40°C / 32°F to 104°F; Humidity: 20% to

Customer Display

The customer display shows transaction totals and status. When a check is paid, the
display shows the amount tendered and any change due.

3.65 in/ 558.8 x 254.5 x 92.71 mm; 3.63 lbs/ 1.65 kg

10-Inch Customer Display with High-Mount: Up to 14.25 x

15.5 x 16 in/ 361.95 x 393.7 x 406.4 mm; adds ~1.75 lbs/

0.79 kg to workstation/stand weight

80%

Both integrated and pole displays are available.

18-1

Chapter 18

Cash Drawer

• Series 1 Integrated and Pole Displays:

– Series 1 displays are supported by the Workstation 5, 5A, PCWS 2015, and

KW270.

– 240x64 STN Graphics capable LCDs with 2x20 emulation mode text

capability.

• Series 1 Integrated or 6 inch pole mounted Protégé Customer Display System:

– The Protégé is an intelligent customer facing display based on a 7 inch

800x400 Color LCD.

– The Protégé is compatible with many current workstations.

• Series 2 Integrated and Pole Displays:

– Matches the colors and styling of the MICROS Workstation 6, MICROS

Tablets, and MICROS Base Stations. The following displays are available.

* 240x64 STN Graphics capable LCDs with 2x20 emulation mode text

capability.

* 2x20 Text LCD.

• Series 1 and 2 Integrated Customer Displays:

– Both are supplied assembled with the appropriate mounting bracket.

– The Series 1 Pole displays are available in sizes of 6 and 18 inches.

– The Series 2 pole display is available in a size of 18 inches.

– The Series 1 and Series 2 pole display bases use the same hole-pattern.

Mounting hardware is not supplied.

– The APG 4000 Series Cash Drawers include the customer display base hole-

pattern.

Cash Drawer

A Workstation can have one or two Cash Drawers attached. Standard and Low Profile
Cash Drawers are available. Programming determines which keys and employees
have access to each drawer. Cash Drawers can also be locked or opened in
emergencies with a cash drawer key.

Barcode Reader

A barcode reader is used to scan an item’s barcode or UPC (Universal Product Code)
label so an employee can record and post sales.

Coin Changer

A coin changer is a device that issues the coin portion of a customer’s change when
the customer pays a check or transaction. The coin changer increases the employee’s
speed (no coins to count) and reduces mistakes caused by giving incorrect change.
The Telequip T-Flex Coin Dispenser is available with an RS232 Interface and
matching charcoal casework.

18-2

Magnetic Card Reader

All MICROS Workstations and Tablets use a 3-Track American Bankers Association
(ABA) compatible magnetic stripe reader. It is used to read customer credit cards and
MICROS employee cards. Employee cards are used to sign employees on a
workstation and enter manager authorization ID numbers.

Scale

A scale is used with menu items that are priced by weight. The software can be
programmed to calculate weight in pounds or kilograms. Oracle MICROS recommends
the Mettler Toledo Ariva with RS232 interface and the Mettler Toledo Ariva-S-Mini with
RS232 interface.

Order Confirmation and Payment Terminal

Oracle MICROS currently uses the customer-facing MX800 series of devices from
VeriFone.

Chapter 18

Magnetic Card Reader

18-3

19

Kitchen Display System (KDS)

The RES KDS system is composed of the Restaurant Display Controller (RDC) or the
Kitchen Display Controller (KDC) 210, server based software, and one or more PC
based clients coupled with touch or non-touch based LCD monitors and bumpbars that
act as remote video displays.

A typical KDS system is composed of the RDC or KDC 210, LCD touch monitor or
non-touch LCD monitor, and MICROS 10 or 20 Key Wired or Wireless Bumpbars.

Figure 19-1 KDS Components

• Kitchen Display System Installation

19-1

Kitchen Display System Installation

The Kitchen Display System is composed of three components: an Ethernet-based
controller (the Restaurant Display Controller [RDC] or the Kitchen Display Controller
[KDC] 210), LCD monitor, and wired or wireless MICROS bumpbars.

Figure 19-2 Typical KDS Monitor Bumpbar and Mounting Bracket

Chapter 19

Kitchen Display System Installation

•

KDS Mounting

• KDS Controllers

• MICROS Wired Bumpbar Installation Considerations

• MICROS Wireless Bumpbar Installation Considerations

KDS Mounting

A wide variety of LCD and bumpbar mounting options are available. Contact your
Oracle MICROS representative if the LCD mounting options need to be determined.

KDS Controllers

KDS Controllers (the Restaurant Display Controller and the Kitchen Display Controller

210) require a Cat 6 faceplate and patch cable near each location. Refer to the Oracle
MICROS Kitchen Display Controller 210 Quick Reference Guide for detailed
information about the KDC 210.

MICROS Wired Bumpbar Installation Considerations

The MICROS Bumpbar MBB-10 and MBB-20 User Guide contains information for
installing the wired bumpbar.

19-2

Kitchen Display System Installation

The MICROS Wired Bumpbar is supplied with a 6ft. (1.8M) cable. The 11 foot cable is
also available (PN 700503-070-PT).

MICROS Wireless Bumpbar Installation Considerations

The MICROS Wireless Bumpbar MBB-10 and MBB-20 User Guide contains
information for installing the wireless bumpbar.

Before installing the mounting brackets, consider the following site related issues to
ensure the best possible functionality from the MWBB in an active RF environment.

• Range

Distances up to 30 feet are possible when the dongle and bumpbar are within
sight of each other, with no obstructions in the path of the RF signals.

As the number and type of obstructions between the dongle and bumpbar
increase, the range decreases.

• Classification of RF Obstructions

RF signals encounter two types of obstructions that either weaken or reflect the
signal, depending on its material composition.

Chapter 19

The first type of obstruction is one that allows the signal to pass through, but
attenuates, or weakens it. Some examples include walls constructed of wood,
drywall, people, and concrete block. The amount of attenuation is proportional to
the total thickness of materials that the RF signal must penetrate when traveling
the line-of-sight path.

The second type of obstruction is one that reflects the RF signals, allowing little or
none to pass through. The reflected RF energy can cause interference even when
the dongle and bumpbar are located within line-of-sight. Any type of metallic
substance falls into this category. This includes objects such as stainless steel
food preparation areas, walk-in freezers, steel doors, and steel support beams.

• Local RF Interference

The RF signals emitted by the MWBB are located in the unlicensed 2.40 - 2.50
GHz ISM band. Nearby occupants of this band include microwave ovens (2.485
GHz), 802.11 b/g Wi-Fi, cordless phones, IEEE 802.15.4 (WPAN), ZigBee, and
other personal area networks. Ensure the MWBB is located as far from these
devices as possible.

The greater the distance between the dongle and the bumpbar, plus the greater
the number of obstructions between the two devices, allows extraneous RF
devices to impact the operation of the wireless bumpbar.

In cases where the site is too noisy in terms of RF interference, Oracle MICROS
recommends the use of the MBB-10 and MBB-20 wired Bumpbars.

19-3

20

e7 Kitchen Video Monitor Controller

The e7 application utilizes the new e7 Kitchen Video Monitor (KVM) Controller. The
figure below shows the components of this system including the host workstation,
touch screen monitor or standard monitor with wired or wireless bumpbars, e7 KVM
Controller, and optional printer.

The host Workstation and e7 KVM Controller are connected in one of two ways:

• Ethernet - The host Workstation and e7 KVM Controller connect through an

Ethernet switch.

• RS232 Serial - The host Workstation and e7 KVM Controller connect through an

available serial port (DB9, RJ45 COM, or the IDN port).

See the Cable Requirements section for more details on connecting the e7 KVM
Controller serial interface to the host Workstation.

The host workstation is configured to drive a serial printer such as the TM U220. The
e7 KVM Controller receives the print data over the Ethernet or Serial interface and
reformats it into the selected display format.

The e7 KVM features three display configurations:

• 4 * 1 displays four tables with 22 lines available on each table.

• 4 * 2 displays eight tables with 8 lines available on each table.

• Split screen with two 4 * 1 displays 4 tables from one device and four tables from

another device each with 8 lines available.

Orders are displayed as they are received (First-in-First-Display), with up to eight
orders displayed at a time. If more than eight orders arrive before any are completed,
they are buffered and appear as existing orders are completed. The scroll bar can be
used to view the off screen orders.

If the order contains more lines that can fit in the allotted space, it continues into the
next allotted space with a clear indication that the order is a continuation.

Each order displays the elapsed time (in MM:SS format), starting from when the e7
KVM controller receives the order. When an order is manually bumped or printed, the
average processing time is displayed in the right corner of the screen.

If a power failure occur, all orders are backed up in flash memory. By pressing one
finger on the touch screen and moving to the left, the history order window appears.
The history order displays in last-in-first-list format (i.e., the latest bumped/printed
order appears at the top of the list).

For bumping completed orders, options include a touch screen monitor or a standard
monitor with MICROS 2x20 Wired or Wireless Bumpbars. The touch screen monitor or
bumpbars connect to one of four USB ports on the e7 KVM Controller.

Optionally, a serial printer can be added and requires a USB to RS232 DB9 Serial
Cable to connect to the KVM Controller.

20-1

e7 KVM Controller Features and Requirements

Figure 20-1 e7 Kitchen Video Monitor System

Chapter 20

• e7 KVM Controller Features and Requirements

• e7 Kitchen Video Monitor (KVM) Installation

e7 KVM Controller Features and Requirements

Table 20-1 e7 KVM Controller Features

Feature Specifications

Case Material Aluminum

Weight 3.5 lbs. (1.5 kg)

Physical Dimensions 84mm D, 95mm W, 38mm H (3.30” x 3.70” x

1.50”)

Mounting Shelf

Video Output VGA

COM Ports None

USB Ports 4 Type A, 1 Micro-B

LAN Interface 10/100/1000 Mbps Ethernet - Modular RJ45

External AC Adapter Input Voltage 100 - 240VAC, 50/60Hz, 0.5A

DC Input Voltage 5VDC, 2.5A

Operating Temperature 0°C (32°F) to 50°C (122°F)

Storage Temperature -20°C (-4°F) to 70°C (158°F)

20-2

e7 Kitchen Video Monitor (KVM) Installation

e7 Kitchen Video Monitor (KVM) Installation

The figure below describes how to implement a serial interface between the host
Workstation and e7 KVM Controller.

The Null Modem Cable is required. PN 700503-032-PT is 10 feet in length. Cable pin­outs for the Null Modem Cable and RJ45 to DB9 adapters are provided in the
installation document and Null Modem Cable for e7 KVM Controller section. This cable
can be extended to at least 50 feet (15.24m) if required.

The USB to RS232 DB9 M/M (Male-to-Male) PN 700503-089-PT is also required for a
serial interface. Note that the e7 KVM Controller includes a driver specific to this cable;
similar USB to RS232 DB9 Adapter Cables from other suppliers may not function.

Figure 20-2 Example of Serial Interface to the e7 KVM Controller

Chapter 20

When using the DB9 port, the Null Modem cable connects directly to the workstation,
so the RJ45 to DB9 Adapter is not required.

One DB9 port is available on the Workstation 4, 4 LX, 5, and 5A, two DB9 ports are
available on the Base Station, and up to three option DB9 ports are available on the
Workstation 6. If a DB9 port is not available, a modular RJ45 port can be used, but this
requires an additional cable adapter.

Using the COM2 or COM5 port requires RJ45 to DB9 adapter, PN 300319-103-PT, in
addition to the other cables. COM2 and COM5 are RJ45 serial ports with full
handshake capability.

Using the IDN or one of the RS422-A/RS422-B port requires RJ45 to DB9 adapter, PN
300319-102-PT in addition to the other cables.

One IDN port is available on the Workstation 5, 5A, and Base Station. Two ports,
labelled RS422-A and RS422-B, are available on the Workstation 4 and 4 LX and are

20-3

Chapter 20

e7 Kitchen Video Monitor (KVM) Installation

functionally equivalent to the IDN port. One RJ45 RS232 port, one RJ45 RS422/
RS232 (IDN) port, and two RJ45 RS232 powered ports are available on the
Workstation 6.

Pin Diagrams for the Null Modem Cable, RJ45 to DB9 adapters, and workstation ports
can be found in the Null Modem Cable for e7 KVM Controller section.

20-4

21

Environmental Requirements and Equipment Placement Considerations

This chapter provides an overview of the environmental requirements for the Oracle
MICROS POS equipment during operation and storage.

To ensure proper operation of the equipment, follow these environmental guidelines
for equipment placement:

• Location

• Foreign Materials

• Noise Induction

• Electrostatic Discharge

• Humidity

• Custom Cabinets and Enclosures

• Temperature

• Lithium Ion Battery Pack Storage Considerations

Location

Locate all equipment so that it is accessible to service personnel.

Tile is the recommended floor surface for areas surrounding the equipment. If the floor
covering adjacent to the equipment is carpeted, an anti-static grade is recommended.

If the carpeting surrounding the area housing the equipment is not composed of anti­static material, the use of static discharge mats is recommended. The recommended
type of anti-static mat is one that incorporates a grounding clip with a cable, to attach
the grounding electrode to earth ground.

The Equipment Dimensions section contains dimensional information for each
hardware device in the system.

Foreign Materials

Liquid spillage can cause damage to the circuits in the MICROS workstations and
peripherals. Do not place the equipment near food preparation areas, glass racks, or
water stations.

Another source of potential hazard to the equipment, especially printers, is solid
matter, including paper clips, staples, or any other metallic objects. Safeguards should
be taken to prevent the accidental dropping of any such materials into the equipment.

21-1

Noise Induction

In addition to the AC Power requirements outlined in AC Power Requirements,
eliminate other sources of electromagnetic interference to ensure the trouble-free
operation of the equipment.

Noise radiating from AC power lines throughout a site can be absorbed by MICROS
AC power and communications lines and induced into the equipment. Therefore, do
not run exposed cable dedicated to the MICROS equipment in the vicinity of any AC
power lines.

Electrostatic Discharge

Electrostatic discharge (ESD) usually takes the form of a discharge from the operator’s
hand to the cash drawer, printer, or key switches. ESD is more common in dry
climates during winter and less common in moist climates.

Oracle MICROS hardware is tested to high levels of electrostatic discharge, exceeding
industry standards.

Chapter 21

Noise Induction

Humidity

A constant humidity between 40% and 80% is desired for the proper operation of the
equipment.

Custom Cabinets and Enclosures

To maintain the internal temperature within the equipment at the specified levels,
adequate ventilation is required. Do not mount the equipment in an enclosure that
could impede air flow to all four sides. A three sided (front and back open) enclosure
with 4 inches of clearance on all sides is acceptable.

Temperature

Operating and storage temperatures for Oracle MICROS workstations are listed
below.

Table 21-1 – Operating and Storage Temperatures for Current MICROS
Workstations

Device Operating Temperature Storage Temperature

Compact Workstation
310/310R

Tablet 700 Series 0°C (32°F) to 40°C (104°F) -20°C (-4°F) to 60°C (140°F)

Workstation 6 0°C (32°F) to 50°C (122°F) -25°C (-13°F) to 80°C (176°F)

Workstation 5A, 5, and 4LX0°C (32°F) to 45°C (113°F),

310: 0°C (32°F) to 50°C
(122°F)

310R: -10°C (14°F) to 60°C
(140°F)

90% relative humidity max

310/310R: -25°C (-13°F) to 85°C
(185°F)

-25°C (-13°F) to 80°C (176°F)

21-2

Chapter 21

Lithium Ion Battery Pack Storage Considerations

Table 21-1 (Cont.) – Operating and Storage Temperatures for Current MICROS
Workstations

Device Operating Temperature Storage Temperature

PCWS 2015 and 2010 0°C (32°F) to 45°C (113°F),

90% relative humidity max

KW270 Without Battery Pack:

-10°C(14°F) to 65°C (149°F)
90% relative humidity non
condensing at 65°C (149°F)

With Battery Pack:

Charging: 0°C (32°F) to 45°C
(113°F) Discharging: -10°C
(14°F) to 60°C (140°F)

MICROS Tablet -10°C (14°F) to 60°C (140°F)

When Charging Battery:

0°C (32°F) to 45°C (113°F)

Concessions Tablet (No
Battery)

MICROS Tabletw/ Base
Station

Order Confirmation
Pedestal Remote Display
Unit

-10°C (14°F) to 60°C (140°F) -25°C (-13°F) to 85°C (185°F)

Without Battery Pack:

-10°C (14°F) to 60°C (140°F)

When Charging Tablet or
optional Base Station Battery
Pack:

0°C (32°F) to 45°C (113°F)

-35°C (-31°F) to 65°C (149°F) -35°C (-31°F) to 80°C (176°F)

-25°C (-13°F) to 80°C (176°F)

Without Battery Pack:

-20°C (-4°F) to 80°C (176°F)

With Battery Pack1:

-5°C (23°F) to 30°C (86°F)

-25°C (-13°F) to 85°C (185°F)

Without Battery Pack:

-25°C (-13°F) to 80°C (176°F)

With Battery Pack1:

-5°C (23°F) to 30°C (86°F)

1

See the Lithium Ion Battery Pack Storage Considerations section for more details

about storing batteries.

Lithium Ion Battery Pack Storage Considerations

The optional Lithium-Ion Totex Battery pack capacity degrades over time. The
mechanisms for capacity loss do not require the battery to be charged or discharged;
capacity loss can also occur during storage.

In general, capacity loss during storage can be minimized by removing the fully
charged battery pack from the equipment and storing it at the lowest possible
temperature for the shortest period of time. The storage environment must be low in
humidity and free of corrosive gases.

If the battery pack is fully charged, removed from the equipment, and stored at 20°C
(68°F) or less, then it should have maximum shelf life of six months. If the storage
temperature exceed 20°C (68°F) over a six month period, the shelf life is reduced and
we recommend that the battery pack be recharged every 30-60 days.

If storing the battery for less than 30 days, the ideal temperature is between

-10°C (-14°F) and 35°C (95°F)

21-3

Chapter 21

Lithium Ion Battery Pack Storage Considerations

If storing the battery pack for greater than 30 days, but less than one year, the ideal
temperature is -5°C (23°F) to 30°C (86°F)

Avoid storing the battery pack for extended period of time at temperatures greater than
45°C (113°F). If the battery is stored at temperatures exceeding 45°C (113°F) for six
months, capacity loss is as great as 10%.

21-4

22

AC Power Requirements

This chapter describes the AC power requirements for the Oracle MICROS hardware.
MICROS workstations are based on highly sophisticated hardware components that
are designed to provide efficient and trouble-free operation.

Proper installation of the AC power and grounding system is essential to minimize the
possibility of interference and enhances the performance and reliability of the
hardware.

• Preferred AC Power System

• AC Power System Grounding

• Additional Methods for AC Power

• AC Power Consumption and Volt-Amp Ratings for MICROS Equipment

Preferred AC Power System

All power conductors and equipment grounding conductors must be isolated from
other power circuits in the facility to ensure that electrical noise produced by other
equipment does not create interference for the system hardware.

To accomplish this, install a power distribution panel intended for the sole use of the
MICROS hardware. Do not use this dedicated panel to supply other electrical loads in
the facility. Run the panel’s feeder supply directly from the main source panel for the
facility.

22-1

Figure 22-1 Preferred AC Power System Panel Wiring

Chapter 22

Preferred AC Power System

This figure illustrates the preferred AC power system panel wiring. All branch circuits
include a separate neutral and equipment grounding conductor unless otherwise
indicated. Consult the AC Power Consumption section to determine the maximum
number of computers, workstations, and devices powered from a single circuit.

Notes on the Preferred AC Power System:

• The figure above does not supplant national, state, or local electrical codes.

• Install each Branch Circuit in a dedicated ferrous metal conduit with separate

neutral and ground conductors. Aluminum conduit is not acceptable.

22-2

Chapter 22

AC Power System Grounding

• If the length of a branch circuit exceeds 100 feet, increase all conductors

(including ground) one wire size for each additional 100 feet of length.

• The neutral conductor from the main or source panel to the dedicated MICROS

panel is two sizes larger than the phase conductors. The larger wire size is
necessary to accommodate the third harmonic current caused by the switching
power supplies in the MICROS equipment. It also minimizes the possibility of
common mode noise occurring on the power distribution circuits.

• Install all power distribution circuits in a dedicated ferrous metal conduit that

contains only the MICROS supply and ground conductors.

• Install all data communication cables in separate ferrous metallic conduits. The

Cable Requirements section provides information about installing the data

communications cables.

• Ensure all AC Power Receptacles are the isolating ground type. Install according

to the specifications in the AC Power Receptacles Grounding section.

• For Servers, an Oracle MICROS-approved Uninterruptable Power Supply (UPS) is

required.

Despite the proper installation of the Preferred AC Power System, it is possible to
have power problems resulting from the power company or from other equipment in
the building. If this occurs, use the Oracle MICROS-approved Power Conditioners to
correct.

AC Power System Grounding

This section contains AC system grounding options for the Oracle MICROS hardware.

• MICROS Power Panel Grounding

• MICROS Branch Circuit Grounding

• AC Power Receptacles Grounding

MICROS Power Panel Grounding

1. Install the insulated equipment grounding conductor (sized the same as the supply

conductors) in the same conduit as the supply conductors from the main or source
panel to the dedicated MICROS panel.

2. Terminate this equipment grounding conductor on the ground bus in the main

panel.

3. At the MICROS-equipment panel, install a ground bus that is electrically isolated

from the panel frame, and then terminate the feeder equipment grounding
conductor on this bus bar.

4. Use the metallic feeder conduit as the equipment grounding system for grounding

the AC power panel frame, metallic conduit system, and metallic junction boxes.

MICROS Branch Circuit Grounding

For each branch circuit from the dedicated power panel to the device receptacles,
include a full size (same as supply conductors) insulated equipment grounding
conductor installed in the same conduit as the supply conductors. Ensure the conduit
is dedicated to MICROS equipment. Terminate this isolated grounding conductor on

22-3

the isolated ground bus bar in the panel and on the equipment grounding terminal of a
NEMA IG5-15 isolated grounding type receptacle.

AC Power Receptacles Grounding

In order to maintain isolation of the equipment grounding conductor from the conduit
system, use an isolated ground receptacle. This type of receptacle (usually identified
by an orange face) provides an insulating barrier between the equipment grounding
terminal and the receptacle mounting strap. Terminate all branch circuits from the
MICROS power panels with isolated ground receptacles.

Standard receptacles bond the equipment grounding terminal (green screw) to the
receptacle mounting strap and metallic conduit when the receptacle is mounted to the
box. This defeats the purpose of the isolated grounding system. Do not install an
equipment bonding jumper from the receptacle grounding terminal to the outlet box.
(NEC Article 250-74, Exception 4 permits the installation of the isolated ground
receptacles and isolated equipment grounding conductors specified in this section.)

If a duplex receptacle is installed and only one socket is used, disconnect the unused
socket to prevent the temptation of using the outlet for equipment that produces
extraneous ground currents (e.g., floor buffers, blenders, vacuum cleaners, etc.). The
correct isolated ground receptacle types are listed below.

Chapter 22

Additional Methods for AC Power

Table 22-1 – Isolated Ground Receptacles

Receptacle Type NEMA Part Number

125V, 15A, Simplex IG5-15R1

125V, 15A, Duplex IG5-15R2

Additional Methods for AC Power

This section provides alternate methods of supplying AC power to the MICROS POS
System.

• Relaxed/Power Conditioned AC Power System

• Power Conditioned AC Power System

Relaxed/Power Conditioned AC Power System

When providing the Preferred AC Power System is cost prohibitive and/or would
require major structural changes, we have defined a relaxed AC Power System based
on Oracle MICROS Approved Power Conditioners.

Power System is recommended by Oracle MICROS.

The Relaxed/Power Conditioned AC Power System is described as follows:

However, the Preferred AC

• MICROS-approved Power Conditioners are required at all MICROS equipment

locations.

• MICROS-approved Uninterruptable Power Conditioners (UPC) are required at

each server.

• Ensure all MICROS AC Power branch circuits originate from the same Non-

Dedicated Power Panel. Ensure this Panel is equipped with an isolated ground

22-4

Chapter 22

Additional Methods for AC Power

bus that is electrically isolated from the panel frame. Install an insulated equipment
grounding conductor (sized the same as the supply conductors) in the same
conduit as the supply conductors from the main or source power panel. Terminate
the equipment grounding conductor on the ground bus in the main or source panel
and on the isolated ground bus in the Non-Dedicated Power Panel.

• Do not select the Power Panel supplying heavy equipment within the facility as the

Non-Dedicated Power Panel supplying the MICROS equipment.

• Dedicate all MICROS AC Power Circuits for MICROS equipment. Do not use

these circuits to supply any equipment other than MICROS equipment.

• Install all MICROS AC Power Circuits in a dedicated conduit system. This

dedicated conduit system cannot contain circuits other than MICROS circuits.
Ensure the conduit used for the MICROS AC Power Circuits is ferrous metallic.
Flexible, rigid, or greenfield-metallic conduit is acceptable. Aluminum conduit is

not acceptable.

• For each dedicated MICROS AC Power circuit, include a full size (same as supply

conductors) insulated equipment grounding conductor installed within the same
dedicated conduit system as the supply conductors. Terminate this ground
conductor at the isolated ground bus in the Non-Dedicated Power Panel and on
the grounding terminal of each Isolated Ground AC Power Receptacle.

• Ensure all AC Power Receptacles are the isolating ground type. Install according

to the specifications in the AC Power Receptacles Grounding section.

• When choosing a base, mid-level, or premium Power Conditioning system, an

upgrade to the next level is required if problems occur (e.g. power problems
generated by the power company or other equipment in the building).

Power Conditioned AC Power System

This method is an acceptable alternative when the Preferred or Relaxed/ Power
Conditioned AC Power System is cost prohibitive and/or would require major structural
changes. However, the Preferred AC Power System is recommended by MICROS.

The Power Conditioned AC Power System is described as follows:

• MICROS-approved AC Power Conditioners are required at

locations.

• MICROS-approved Uninterruptable Power Conditioners (UPC) are required at

each server.

• Whenever possible, all MICROS equipment should be installed on the same sub

panel. However, MICROS equipment can be supplied by different non-dedicated
AC power sub panels, but the sub panels should be supplied by the same main or
source panel. If multiple main or source panels are utilized, ground potential
problems could arise and severely degrade the performance of the system, even if
AC power conditioners are used. Line Drivers or Optical Isolation Devices may be
required on selected data transmission cable runs to eliminate the effects of
ground potential problems.

all MICROS equipment

• Whenever possible, any Power Panel supplying heavy equipment within the facility

should not be selected as the power panel supplying MICROS AC Power Circuits.
Equipment problems resulting from utilizing a Power Panel supplying heavy
equipment will be reviewed on an individual basis.

22-5

Chapter 22

AC Power Consumption and Volt-Amp Ratings for MICROS Equipment

• When choosing a base, mid-level, or premium Power Conditioning system, an

upgrade to the next level may be required if problems arise. This could be due to
power problems generated by the power company or other equipment in the
building.

AC Power Consumption and Volt-Amp Ratings for MICROS
Equipment

The following information is provided to assist in calculating the UPS and power
conditioner size requirements. The ratings for MICROS workstations and peripheral
equipment are close to actual. When using the actual ratings, add 20% to the total to
account for variations in your systems power consumption.

The Ampere and Volt-Ampere ratings listed below assume a 120Volt AC ~10%, single
phase, 60 Hz ~3% input.

Table 22-2 AC Power Consumption of MICROS Hardware Devices

Device Amp (A) VA (VA) Backlight ON

(W)/(A)/(VA)

MICROS Workstations

Workstation 6 0.14 16 9/0.14/16 7/0.12/14

Workstation 5A 0.36 44 26/0.36/44 15/0.21/25

Workstation 5A w/
Protégé

Workstation 5 0.30 35 23/0.30/35 13/0.20/25

Workstation 4/4 LX 0.22 26 22/0.22/26 15/0.15/18

Keyboard Workstation40.22 26 N/A N/A

Keyboard Workstation
270 /w No Battery

Keyboard Workstation
270 /w Battery
Charging.

Keyboard Workstation
270 /w Battery Fully
Charged.

PC Workstation 2010 0.47 55 38/0.39/48 28/0.3/34

PC Workstation
2010 /w TM-T88

PC Workstation 2015 0.55 67 45/0.55/67 18/0.25/30

PC Workstation 2015
with Protégé

MICROS Tablet Base
Station

with optional Battery,
Printer, Scanner

0.44 52 31/0.44/52 N/A

0.11 13 N/A N/A

0.50 61 N/A N/A

0.11 13 N/A N/A

0.53 94 N/A N/A

0.61 77 49/0.61/77 N/A

0.31 36 N/A N/A

Backlight Off
(W)/(A)/(VA)

22-6

AC Power Consumption and Volt-Amp Ratings for MICROS Equipment

Table 22-2 (Cont.) AC Power Consumption of MICROS Hardware Devices

Chapter 22

Device Amp (A) VA (VA) Backlight ON

(W)/(A)/(VA)

MICROS Tablet Multi­Unit Charger (Charging
Eight Tablets)

Order Confirmation Controller

OCC Base Unit 0.17 20 N/A N/A

OCC Pedestal ­Normal (Daytime,
Bright Sunlight)

OCC Pedestal - Winter

(Cold Environment ­Heater On)

OCC Pedestal ­Summer (Warm/Hot
Environment - Fans
On)

Order Confirmation Controller

OCC Base Unit 0.17 20 N/A N/A

OCC Pedestal ­Normal (Daytime,
Bright Sunlight)

OCC Pedestal - Winter

(Cold Environment ­Heater On)

OCC Pedestal ­Summer (Warm/Hot
Environment - Fans
On)

Printers

Epson TM-T88I,II,III,
IV, V

Epson U200 Dot Matrix
Printer

Epson TM-U230 0.35 42 N/A N/A

Epson TM-U220 0.25 30 N/A N/A

Epson U950
Combination Printer

RDC and LCD Monitors

Restaurant Display
Controller (RDC)

e7 Back Office
Controller or Digital
Menu and Marketing
Board Controller.

Typical 17” LCD
Monitor

1.2A

(max)

0.54 65 N/A N/A

1.36 164 N/A N/A

0.99 119 N/A N/A

0.54 65 N/A N/A

1.36 164 N/A N/A

0.99 119 N/A N/A

0.25 30 N/A N/A

0.10 12 N/A N/A

0.25 30 N/A N/A

0.10 12 N/A N/A

0.48 57 N/A N/A

0.30 34 N/A N/A

144 N/A N/A

Backlight Off
(W)/(A)/(VA)

22-7

AC Power Consumption and Volt-Amp Ratings for MICROS Equipment

Table 22-2 (Cont.) AC Power Consumption of MICROS Hardware Devices

Chapter 22

Device Amp (A) VA (VA) Backlight ON

(W)/(A)/(VA)

Typical 46” LCD
Monitor

1.71 196 N/A N/A

Backlight Off
(W)/(A)/(VA)

22-8

23

Recommended AC Power Conditioning and UPS Equipment

This section is an overview of the Uninterruptable Power Supply (UPS) and power
conditioning equipment available for the chosen AC Power System outlined in the AC

Power Requirements section. Failure to comply by the Customer may result in the

voiding of any applicable Oracle MICROS hardware warranty and/or jeopardize future
coverage under a maintenance agreement.

• UPS Product Requirements

• PowerVar Single Phase UPS Desktop Models

• ONEAC Rack Mount UPS

• Standard Power Conditioners

• POWERVAR Ground Guard Line Conditioners

• Ethernet Line Protectors

• PowerVar Single Phase Desktop UPS - Estimated Run Times

UPS Product Requirements

Oracle Hospitality POS Systems require the use of an Oracle MICROS-approved UPS
on each server. This is required by the nature of the operating system used by some
applications. During a power failure, the server becomes vulnerable to significant file
and or directory damage. To protect against this occurrence, the use of back-up power
is required so an orderly shutdown of the operating system can take place.

PowerVar Single Phase UPS Desktop Models

PowerVar offers the Grounding Technology Solutions (GTS) Series power protection
products. The GTS Series is an isolated true sine-wave UPS System and includes a
surge diverter, noise filter, and low impedance isolation transformer to guarantee fully
conditioned isolated power whether operating on the utility or battery. GTS also
prevents the occurrence of ground loops and makes dedicated-isolated electrical
circuits obsolete. Some additional features include:

• Product sizes ranging from 250 VA to 800 VA.

• Built-in grounding technology to prevent ground loops.

• Low impedance isolation transformer and line interactive operation.

• Let-through voltage of less than 10V normal mode and less than 0.5 volts neutral-

to-ground when tested to ANSI/IEEE C62.41.

23-1

Chapter 23

ONEAC Rack Mount UPS

The table below shows the available Desktop UPS models with the VA rating, output
current, Oracle MICROS part number (PN), and number of outlets for equipment.

Table 23-1 Recommended PowerVar Single Phase Desktop UPS Models

Feature ABCEG251-11 ABCEG401-11 ABCEG601-11ABCEG80

0-11

MICROS Part Number 700247-092-PT 700247-093-PT 700247-094-PT700247-09

5-PT

Power Rating VA/Watts 250/200 400/320 600/480 800/560

Input-Output Voltage
(VAC)

Output Current VA/
Watts

Frequency(Hz) 60 60 60 60

BTU (/Hr.) 120 177 184 200

Outlets 4 4 8 6

Size (in.) (HxWxD) 6.60 x 5.00 x 13.39 6.60 x 5.50 x

Shipping Weight (lbs.) 23 28 33 47

120-120 120-120 120-120 120-120

2.0/1.6A 3.3/2.6A 5.0/4.0A 6.7/4.7A

15.10

8.02 x 5.76 x

15.48

8.0 x 5.8 x

17.5

ONEAC Rack Mount UPS

Figure 23-1 Recommended ONEAC Rack Mount UPS Models

The table below shows the available Rack Mount UPS models with the capacity, load
current, Oracle MICROS part number (PN), and number of outlets for equipment.

Table 23-2 Recommended ONEAC Rack Mount UPS Models

Feature ON1000XAU-SN ON2000XAU-SN

MICROS Part Number 700247-047-PT 700247-065-PT

23-2

Table 23-2 (Cont.) Recommended ONEAC Rack Mount UPS Models

Feature ON1000XAU-SN ON2000XAU-SN

Capacity (VA/Watts) 1000/ 700 1920/1345

Input-Output Voltage (VAC) 120-120 120-120

Load Current (Amps) 8.30 16.00

Frequency (Hz) 60 60

Outlets 8 8

Size (in.) (HxWxD) 3.5 x 17.3 x 19.5 7.0 x 17.3 x 19.5

Shipping Weight (lbs.) 65 114

Standard Power Conditioners

The standard Power Conditioner features a low-impedance isolation transformer to
protect the equipment from common-mode voltage, which can cause everything from
equipment lock-ups to data losses. These models also feature surge suppression and
power line filters to eliminate noise, spikes, and transients before they have a chance
to damage equipment. Some additional features include:

Chapter 23

Standard Power Conditioners

• All North American models have UL and cUL listings. International Models are

safety agency listed and carry the CE mark.

• Let-through voltage is <10 Volts normal mode and < .5 volts neutral to ground

when tested to ANSI/IEEE C62.41.

• Red flashing LED warns if the AC outlet is missing its input safety ground.

Figure 23-2 Approved Wall Mount PowerVar Standard Power Conditioners

The table below shows the approved power conditioners with the VA rating, output
current, Oracle MICROS part number (PN), and number of outlets for equipment.

Table 23-3 Approved Wall Mount PowerVar Standard Power Conditioners

Feature ABC065 ABC100-11W ABC150-11W ABC302-11W

MICROS Part
Number

VA Rating 78 120 180 360

700247-074-PT 700247-076-PT 700247-078-PT 700247-079-PT

23-3

Chapter 23

POWERVAR Ground Guard Line Conditioners

Table 23-3 (Cont.) Approved Wall Mount PowerVar Standard Power
Conditioners

Feature ABC065 ABC100-11W ABC150-11W ABC302-11W

Input-Output
Voltage (VAC)

Output Current
(Amps)

Frequency(Hz) 60 60 60 60

BTU (/Hr.) 27 41 61 123

Outlets 2 2 2 4

Size (in.)
(HxWxD)

Shipping Weight
(lbs.)

120-120 120-120 120-120 120-120

0.65 1.0 1.5 3.0

3.61 x 4.25 x 6.74 3.61 x 4.25 x 6.74 3.61 x 4.25 x 6.74 4.23 x 4.97 x 7.58

5 6 6 11

POWERVAR Ground Guard Line Conditioners

PowerVar Ground Guard power conditioners provide benefits beyond those of
traditional power conditioning products. Filter elements in the safety ground circuit
prevent the formation of ground loops, which are common in networked applications.

The ground conditioning feature combined with a high energy surge suppressor and a
power line filter eliminates the need for both dedicated electrical circuits and isolated
ground wiring. Ground Guard carries several U.S. and international patents. Some
additional features include:

• Patented Ground Guard conditioning circuitry eliminates ground loops.

• Red LED flashes if AC outlet is missing its input safety ground.

• Let-through voltage is <10 volts normal mode and <.5 volts neutral to ground when

tested to ANSI/IEEE C62.41.

Figure 23-3 Approved PowerVar Ground Guard Power Conditioning

The table below shows the approved power conditioners with the VA rating, output
current, Oracle MICROS part number (PN), and number of outlets for equipment.

23-4

Chapter 23

Ethernet Line Protectors

Table 23-4 Approved PowerVar Ground Guard Power Conditioners

Feature ABCG065 ABCG100-11W ABCG152-11W ABCG302-11W

MICROS Part
Number

VA Rating 78 120 180 360

Input-Output
Voltage (VAC)

Output Current
(Amps)

Frequency(Hz) 60 60 60 60

BTU (/Hr.) 41 41 62 123

Outlets 2 2 4 4

Size (in.)
(HxWxD)

Shipping Weight
(lbs.)

700247-075-PT 700247-080-PT 700247-081-PT 700247-083-PT

120-120 120-120 120-120 120-120

0.65 1.0 1.5 3.0

4.23 x 4.97 x 7.58 4.23 x 4.97 x 7.58 4.23 x 4.97 x 7.58 4.23 x 4.97 x 7.58

5 7 8 11

Ethernet Line Protectors

Ethernet line protectors (PN 700247-211-PT) are recommended for surface or rack
mounted chassis with 5, 10, or 16 slots for RM-ELP100 Ethernet Protector modules.

PowerVar Single Phase Desktop UPS - Estimated Run Times

The following tables show estimated run times based on the load in percent of the four
approved single phase desktop UPS systems.

The amount of back-up time available is directly related to the VA rating of the UPS
utilized. The closer you get to the rated capacity of the UPS, the less back-up time you
will have. In addition, make sure to consider battery age.

The runtimes shown in the tables are estimates from PowerVar using new, fully
charged batteries at an ambient temperature of 25°C. Depending on the operating
environment, UPS batteries lose between 20% and 40% of their capacity after three
years. A typical shutdown takes several minutes to perform; therefore, give careful
consideration to UPS capacity vs. battery life.

Table 23-5 Estimated Load Times of ABCEG251-11 (Part Number 700247-092­PT)

Load
Item

Volts 121 122 122 122 122 122 122 122 122 121

Amps 0.15 0.30 0.44 0.59 0.74 0.87 1.01 1.17 1.31 1.46

10%
Load
Time

20%
Load
Time

30%
Load
Time

40%
Load
Time

50%
Load
Time

60%
Load
Time

70%
Load
Time

80%
Load
Time

90%
Load
Time

100%
Load
Time

23-5

PowerVar Single Phase Desktop UPS - Estimated Run Times

Table 23-5 (Cont.) Estimated Load Times of ABCEG251-11 (Part Number
700247-092-PT)

Chapter 23

Load
Item

Watts 17.5 3 52.5 70 87.5 105 122 140 158 175

Run
Time
(Mins)

10%
Load
Time

140 48 56 43 23 19 16 13 12 10

20%
Load
Time

30%
Load
Time

40%
Load
Time

50%
Load
Time

60%
Load
Time

70%
Load
Time

80%
Load
Time

90%
Load
Time

100%
Load
Time

Table 23-6 Estimated Load Times of ABCEG401-11 (Part Number 700247-093­PT)

Load
Item

Volts 122 121 120 121 122 121 121 121 120 119

Amps 0.24 0.46 0.70 0.92 1.15 1.40 1.63 1.88 2.10 2.36

Watts 28 5 84 112 140 168 196 224 252 280

Run
Time
(Mins)

10%
Load
Time

65 30 28 19 15 13 11 8 7 6

20%
Load
Time

30%
Load
Time

40%
Load
Time

50%
Load
Time

60%
Load
Time

70%
Load
Time

80%
Load
Time

90%
Load
Time

100%
Load
Time

Table 23-7 Estimated Load Times of ABCEG601-11 (Part Number 700247-094­PT)

Load
Item

Volts 122 122 121 121 121 122 121 121 116 114

Amps 0.35 0.69 1.04 1.39 1.74 2.07 2.44 2.78 3.26 3.66

Watts 4 84 126 168 210 252 294 336 378 420

Run
Time
(Mins)

10%
Load
Time

90 55 39 30 24 18 14 11 19 7

20%
Load
Time

30%
Load
Time

40%
Load
Time

50%
Load
Time

60%
Load
Time

70%
Load
Time

80%
Load
Time

90%
Load
Time

100%
Load
Time

Table 23-8 Estimated Load Times of ABCEG800-11 (Part Number 700247-095­PT)

Load
Item

Volts 118 119 118 118 117 119 118 118 118 120

Amps 0.44 0.87 1.32 1.76 2.21 2.63 3.08 3.52 3.94 4.36

Watts 5 110 165 224 280 335 395 450 500 560

10%
Load
Time

20%
Load
Time

30%
Load
Time

40%
Load
Time

50%
Load
Time

60%
Load
Time

70%
Load
Time

80%
Load
Time

90%
Load
Time

100%
Load
Time

23-6

PowerVar Single Phase Desktop UPS - Estimated Run Times

Table 23-8 (Cont.) Estimated Load Times of ABCEG800-11 (Part Number
700247-095-PT)

Chapter 23

Load
Item

Run
Time
(Mins)

10%
Load
Time

77 46 32 23 17 14 11 10 8 6

20%
Load
Time

30%
Load
Time

40%
Load
Time

50%
Load
Time

60%
Load
Time

70%
Load
Time

80%
Load
Time

90%
Load
Time

100%
Load
Time

23-7

24

Cable Requirements

This following sections describe the Ethernet and IDN cable requirements for Oracle
MICROS workstations, printers, and remote display systems:

• Planning the Network introduces the concept of a structured cabling system and

provides MICROS recommendations and requirements for Ethernet and IDN
cabling.

• Installing the Ethernet Network describes how to run the cables and terminate

them at the wall plate.

• Installing an Integrated Device Network (IDN) describes the cabling options

available for driving MICROS IDN printers, including the use of a structured cable
system.

• Installing a Kitchen Display System describes the site requirements for

implementing a KDS and includes the MICROS wired (MBB) and wireless
(MWBB) bumpbars.

• Installing the e7 Kitchen Video Monitor (KVM) describes the cable requirements

for implementing a serial interface to the host workstation.

• Installing the Order Confirmation System describes the requirements for installing

the curb-side Pedestal including the concrete slab and conduit egress.

• Recommended Cables for a MICROS RS422 ION Network lists MICROS-

approved IDN cabling.

24-1