Oracle M10 User Manual

Download

Fujitsu M10-1/SPARC M10-1

Service Manual

Manual Code: C120-E681-17EN February 2020

and/or its affiliates provided technical input and review on portions of this material.

Oracle

and/or its affiliates and Fujitsu Limited each own or control intellectual property rights relating to products and technology described in this document, and such products,

technology and this document are protected by copyright laws, patents, and other intellectual property laws and international treaties.

document and the product and technology to which it pertains are distributed under licenses restricting their use, copying, distribution, and decompilation. No part of such

This product or technology, or of this document, may be reproduced in any form by any means without prior written authorization of Oracle and/or its affiliates and Fujitsu Limited, and their applicable licensors, if any. The furnishings of this document to you does not give you any rights or licenses, express or implied, with respect to the product or technology to which it pertains, and this document does not contain or represent any commitment of any kind on the part of Oracle or Fujitsu Limited or any affiliate of either of them. This

document and the product and technology described in this document may incorporate third-party intellectual property copyrighted by and/or licensed from the suppliers to

Oracle and/or its affiliates and Fujitsu Limited, including software and font technology.

the terms of the GPL or LGPL, a copy of the source code governed by the GPL or LGPL, as applicable, is available upon request by the End User. Please contact Oracle and/or its

Per affiliates or Fujitsu Limited. This distribution may include materials developed by third parties. Parts of the product may be derived from Berkeley BSD systems, licensed from the University of California.

registered trademark of The Open Group.

UNIX

is a

Oracle

and Java are registered trademarks of Oracle and/or its affiliates.

Fujitsu

and the Fujitsu logo are registered trademarks of Fujitsu Limited.

SPARC

Enterprise, SPARC64, SPARC64 logo and all SPARC trademarks are trademarks or registered trademarks of SPARC International, Inc. in the United States and other

countries and used under license.

names may be trademarks of their respective owners.

Other If

this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable:

U.S.

GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, delivered

U.S. Government end users are "commercial computer software" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such,

use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No other rights are granted to the U.S. Government. Disclaimer: expressly set forth in the license agreement pursuant to which the product or technology is provided. EXCEPT WARRANTIES OF ANY KIND (EXPRESS OR IMPLIED) REGARDING SUCH PRODUCT OR TECHNOLOGY OR THIS DOCUMENT, WHICH ARE ALL PROVIDED AS IS, AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. Unless otherwise expressly set forth in such agreement, to the extent allowed by applicable law, in no event shall Oracle or Fujitsu Limited, and/or any of their affiliates have any liability to any third party under any legal theory for any loss of revenues or profits, loss of use or data, or business interruptions, or for any indirect, special, incidental or consequential damages, even if advised of the possibility of such damages. DOCUMENTATION WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

Copyright Oracle Oracle même, ces produits, technologies et ce document sont protégés par des lois sur le droit d’auteur, des brevets, et d'autres lois sur la propriété intellectuelle et des traités internationaux. Ce Aucune partie de ce produit, de ces technologies ou de ce document ne peut être reproduite sous quelque forme que ce soit, par quelque moyen que ce soit, sans l'autorisation écrite préalable d'Oracle et/ou ses affiliés et de Fujitsu Limited, et de leurs éventuels concédan ts de licence. Ce document, bien qu'il vous ait été fourni, ne vous confère aucun droit et aucune licence, exprès ou tacites, concernant le produit ou la technologie auxquels il se rapporte. Par ailleurs, il ne contient ni ne représente aucun engagement, de quelque type que

Ce licence par des fournisseurs à Oracle et/ou ses sociétés affiliées et Fujitsu Limited, y compris des logiciels et des technologies relatives aux polices de caractères. Conformément Veuillez contacter Oracle et/ou ses affiliés ou Fujitsu Limited. Cette distribution peut comprendre des composants développés par des parties tierces. Des parties de ce produit pourront être dérivées des systèmes Berkeley BSD licenciés par l'Université de Californie. UNIX Oracle Fujitsu SPARC dans d'autres pays. Tout Si compte du Gouvernement des Etats-Unis, la notice suivante s'applique : U.S.

use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No other rights are granted to the U.S. Government. Avis produit ou toute technologie décrits dans les présentes correspondent aux garanties expressément stipulées dans le contrat de licence régissant le produit ou la technologie fournis. SAUF ENTITE DECLINENT TOUT ENGAGEMENT OU GARANTIE, QUELLE QU'EN SOIT LA NATURE (EXPRESSE OU IMPLICITE) CONCERNANT CE PRODUIT, CETTE TECHNOLOGIE OU CE DOCUMENT, LESQUELS SONT FOURNIS EN L'ETAT. EN OUTRE, TOUTES LES CONDITIONS, DECLARATIONS ET GARANTIES EXPRESSES OU TACITES, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE, A L'APTITUDE A UNE UTILISATION PARTICULIERE OU A L'ABSENCE DE CONTREFACON, SONT EXCLUES, DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE. Sauf mention contraire expressément stipulée dans ce contrat, dans la mesure autorisée par la loi applicable, en aucun cas Oracle ou Fujitsu Limited et/ou l'une ou l'autre de leurs sociétés affiliées ne sauraient être tenues responsables envers une quelconque partie tierce, sous quelque théorie juridique que ce soit, de tout manque à gagner ou de perte de profit, de problèmes d'utilisation ou de perte de données, ou d'interruptions d'activités, ou de tout dommage indirect, spécial, secondaire ou consécutif, même si ces entités ont été préalablement informées d'une telle éventualité. LA EXCLUE, DANS LA MESURE AUTORISEE PAR LA LOI EN VIGUEUR, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE,

The only warranties granted by Oracle and Fujitsu Limited, and/or any affiliate in connection with this document or any product or technology described herein are those

EXPRESSLY SET FORTH IN SUCH AGREEMENT, ORACLE OR FUJITSU LIMITED, AND/OR THEIR AFFILIATES MAKE NO REPRESENTATIONS OR

PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED

et/ou ses affiliés ont fourni et vérifié des données techniques de certaines parties de ce composant. et/ou ses affiliés et Fujitsu Limited détiennent et contrôlent chacun des droits de propriété intellectuelle relatifs aux produits et technologies décrits dans ce document. De

document, le produit et les technologies afférents sont exclusivement distribués avec des licences qui en restreignent l'utilisation, la copie, la distribution et la décompilation.

soit, de la part d'Oracle ou de Fujitsu Limited, ou des sociétés affiliées de l'une ou l'autre entité.

document, ainsi que les produits et technologies qu'il décrit, peuvent inclure des droits de propriété intellectuelle de parties tierces protégés par le droit d’auteur et/ou cédés sous

aux conditions de la licence GPL ou LGPL, une copie du code source régi par la licence GPL ou LGPL, selon le cas, est disponible sur demande par l'Utilisateur Final.

est une marque déposée de The OpenGroup.

Java sont des marques déposées d'Oracle Corporation et/ou de ses affiliés.

logo Fujitsu sont des marques déposées de Fujitsu Limited.

et le

Enterprise, SPARC64, le logo SPARC64 et toutes les marques SPARC sont utilisées sous licence et sont des marques déposées de SPARC International, Inc., aux Etats-Unis et

autre nom mentionné peut correspondre à des marques appartenant à leurs propriétaires respectifs.

logiciel, ou la documentation qui l'accompagne, est concédé sous licence au Gouvernement des Etats-Unis, ou à toute entité qui délivre la licence de ce logiciel ou l'utilise pour le

GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, delivered

U.S. Government end users are "commercial computer software" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such,

non-responsabilité : les seules garanties octroyées par Oracle et Fujitsu Limited et/ou toute société affiliée de l'une ou l'autre entité en rapport avec ce document ou tout

MENTION CONTRAIRE EXPRESSEMENT STIPULEE AU DIT CONTRAT, ORACLE OU FUJITSU LIMITED ET/OU LES SOCIETES AFFILIEES A L'UNE OU L'AUTRE

DOCUMENTATIO N EST FOURNIE "EN L'ETAT" ET TOUTE AUTRE CONDITION, DECLARATION ET GARANTIE, EXPRESSE OU TACITE, EST FORMELLEMENT

L'APTITUDE A UNE UTILISATION PARTICULIERE OU A L'ABSENCE DE CONTREFACON.

Preface　xi

Chapter 1　Before Starting Maintenance Work　1

1.1　Warning/Caution Indications　1

1.2　Labels/Tags　2

1.3　Safety Precautions　3

1.4　Precautions on Static Electricity　4

1.5　Other Precautions　6

1.6　Emergency Power Off　6

Chapter 2　Understanding the System Components　9

2.1　Identifying the Names and Locations of Components　9

2.2　Checking the Memory Configuration

2.2.1　Memory installation rules　12

2.2.2　Checking memory information　13

2.3　Confirming the Functions of the Operation Panel　14

2.3.1　Display function of the operation panel　15

2.3.2　Control function of the operation panel　16

2.4　Checking the LED Indications　18

2.4.1　Operation panel LEDs　18

2.4.2　LEDs on the rear panel

2.4.3　LEDs on each component　20

Chapter 3　Types of Maintenance　25

(System locator)　20

Rules　12

iii

3.1　Types of Maintenance Supported in the SPARC M10-1　25

3.2　Active Maintenance　26

3.3　System-stopped Maintenance (Inactive Maintenance)　27

Chapter 4　Preparation and Precautions for Maintenance　29

4.1　Confirming the System Configuration　29

4.1.1　Confirming the hardware configuration　29

4.1.2　Confirming the software and firmware configurations　30

4.1.3　Confirming the FRU information and

resource information　33

4.2　Troubleshooting　34

4.2.1　Confirming whether there is a failure　34

4.2.2　Identifying a failure　35

4.2.3　Downloading error log information　41

4.3　Maintenance Precautions　41

4.3.1　Precautions for replacement　41

4.3.2　Precautions for expansion　43

4.3.3　Precautions for reduction　44

Chapter 5　Preparations Required for Maintenance　45

5.1　Preparing Tools Required for

Maintenance　45

5.2　Switching the Mode Switch to Service Mode　46

5.3　Checking the Operating Condition and Resource Usage Status　46

5.3.1　Checking the operating condition of the physical partition or

logical domain　46

5.3.2　Checking the assignment status of I/O devices　47

5.3.3　Checking the usage status of the internal disk　48

5.4　Enabling the Removal of an Internal Disk　48

5.4.1　How to identify a disk slot　49

5.4.2　Releasing an internal disk from the system　51

5.5　Stopping the Entire System　52

5.5.1　Stopping the system with the XSCF command　52

5.5.2　Stopping the system from the operation panel　53

5.6　Saving Setting Information

Fujitsu M10-1/SPARC M10-1 Service Manual

･

and Configuration Information　54

February 2020iv

5.6.1　Saving XSCF setting information　54

5.6.2　Setting recovery mode　54

5.6.3　Saving the logical domain configuration information and

OpenBoot PROM environment variables　55

5.7　Releasing a FRU from the System with the replacefru Command　57

5.8　Accessing a FRU　58

5.8.1　Removing the power cords　59

5.8.2　Removing the cables　60

5.8.3　Pulling

the chassis out from the rack　60

5.8.4　Opening the fan cover　61

5.8.5　Removing the upper cover　63

5.8.6　Removing the air duct and PSU backplane cover　63

5.8.7　Releasing the cable guide lock　65

Chapter 6　Understanding the Preparations for Restoring the System　67

6.1　Restoring the Chassis　67

6.1.1　Locking the

cable guide　67

6.1.2　Installing the air duct and PSU backplane cover　69

6.1.3　Installing the upper cover　71

6.1.4　Closing the fan cover　71

6.1.5　Putting the chassis into the rack　73

6.1.6　Installing the power cords　74

6.2　Incorporating a FRU into the System with the replacefru Command

6.3　After Replacing

the Motherboard Unit/PSU Backplane　78

6.3.1　Setting the time　79

6.3.2　Confirming the firmware version　79

6.3.3　When the system is configured with a hardware RAID　80

6.4　Diagnosing a Replacement FRU　80

6.5　Restoring Setting Information and Configuration Information　82

6.5.1　Restoring XSCF setting information　82

Contents v

6.5.2　Confirming that the logical domain configuration is the same as

that before memory was installed　82

6.5.3　Restoring the logical domain configuration information and

OpenBoot PROM environment variables　83

6.6　Incorporating an Internal Disk　86

6.7　Checking the FRU Status after Maintenance　87

6.8　Returning the Mode Switch to Locked Mode　88

6.9　Starting the System　89

6.9.1　Starting the system with an XSCF command　89

6.9.2　Starting the system from the operation panel　89

Chapter 7　Maintenance Flow　91

7.1　Maintenance Workflow　91

7.2　FRU Replacement Workflow　93

7.2.1　Active replacement　93

7.2.2　System-stopped replacement　97

7.3　FRU Installation Workflow　104

7.3.1　Active addition　104

7.3.2　System-stopped

7.4　FRU Removal Workflow　111

7.4.1　Active removal　111

7.4.2　System-stopped removal　113

Chapter 8　Maintaining the PCI Express Cards　121

8.1　Before Maintaining a PCI Express Card　121

8.2　PCI Express Card Configuration　121

8.3　Removing a PCI Express Card　122

8.3.1　Accessing a PCIe card　123

8.3.2　Removing a PCI Express

8.3.3　Removing a PCIe card　124

8.4　Installing a PCI Express Card　125

8.4.1　Installing a PCI Express card　125

8.4.2　Installing a PCIe riser　126

Fujitsu M10-1/SPARC M10-1 Service Manual

･

addition　105

riser　123

February 2020vi

8.4.3　Restoring the chassis　126

Chapter 9　Maintaining the Internal Disks　129

9.1　Before Maintaining an Internal Disk　129

9.2　Configuration of the Internal Disks　129

9.3　Removing an Internal Disk　130

9.4　Installing an Internal Disk　132

Chapter 10　Maintaining the HDD Backplane　135

10.1　Before Maintaining the HDD Backplane　135

10.2　HDD Backplane

Location　135

10.3　Removing the HDD Backplane　136

10.3.1　Accessing the HDD backplane　137

10.3.2　Removing the HDD backplane　137

10.4　Installing the HDD Backplane　140

10.4.1　Installing the HDD backplane　140

10.4.2　Restoring the chassis　143

Chapter 11　Maintaining the Power Supply Units　145

11.1　Before Maintaining a Power Supply Unit　145

11.2　Configuration

the Power Supply Units　145

11.3　Removing a Power Supply Unit　146

11.3.1　Accessing a power supply unit　146

11.3.2　Removing a power supply unit　147

11.4　Installing a Power Supply Unit　148

11.4.1　Installing a power supply unit　148

11.4.2　Restoring the chassis　149

Chapter 12　Maintaining the PSU Backplane　151

12.1

Before Maintaining the PSU Backplane　151

12.2　PSU Backplane Location　151

12.3　Precautions for Maintaining the PSU Backplane　152

12.4　Removing the PSU Backplane　153

12.4.1　Accessing the PSU backplane　153

12.4.2　Removing the PSU backplane　153

Contents vii

12.5　Installing the PSU Backplane　158

12.5.1　Installing the PSU backplane　158

12.5.2　Restoring the chassis　161

Chapter 13　Maintaining the Cable Kit　163

13.1　Before Maintaining the Cable Kit　163

13.2　Cable Kit Location　163

13.3　Removing the Cable Kit　164

13.3.1　Accessing the cable kit　165

13.3.2　Removing the cable kit　165

13.4

Installing the Cable Kit　170

13.4.1　Installing the cable kit　170

13.4.2　Restoring the chassis　173

Chapter 14　Maintaining the Operation Panel　175

14.1　Before Maintaining the Operation Panel　175

14.2　Operation Panel Location　175

14.3　Removing the Operation Panel　176

14.3.1　Accessing the operation panel　176

14.3.2　Removing the operation panel　177

14.4　Installing

14.4.1　Installing the operation panel　179

14.4.2　Restoring the chassis　179

Chapter 15　Maintaining the Fan Units　181

15.1　Before Maintaining a Fan Unit　181

15.2　Configuration of the Fan Units　181

15.3　Removing a Fan Unit　182

15.3.1　Accessing a fan unit　183

15.3.2　Removing a fan unit　183

15.4

Installing a Fan Unit　184

15.4.1　Installing a fan unit　184

15.4.2　Restoring the chassis　185

Chapter 16　Maintaining the Motherboard Unit/Memory　187

Fujitsu M10-1/SPARC M10-1 Service Manual

the Operation Panel　178

February 2020viii

･

16.1　Before Maintaining the Motherboard Unit/Memory　187

16.2　Motherboard Unit Location　187

16.3　Memory Locations　188

16.4　Precautions for Motherboard Unit Replacement　190

16.5　Removing the Motherboard Unit and Memory　191

16.5.1　Accessing the motherboard unit　191

16.5.2　Removing memory　191

16.5.3　Removing the motherboard unit　193

16.5.4　Switching the microSD card　197

16.6　Installing

the Motherboard Unit and Memory　202

16.6.1　Installing the motherboard unit　202

16.6.2　Installing memory　209

16.6.3　Restoring the chassis　209

Appendix A　Component List　211

Appendix B　Component Specifications　213

B.1　Motherboard Unit　213

B.2　Power Supply Unit　214

B.3　Fan Unit　214

B.4　Internal Disk　215

B.5　PCI Express Card　215

B.6　Backplanes　216

B.7

Operation Panel　217

Appendix C　Oracle Solaris Troubleshooting Commands　219

C.1　iostat Command　219

C.2　prtdiag Command　221

C.3　prtconf Command　223

C.4　netstat Command　226

C.5　ping Command　227

C.6　ps Command　229

C.7　prstat Command　230

Appendix D　External Interface Specifications　233

Contents ix

D.1　Serial Port　233

D.1.1　Wire connection chart for serial cables　234

D.2　USB Port　234

D.3　SAS Port　234

D.4　RESET Switch　235

Appendix E　Removing the Lithium Battery　237

E.1　Location of the Lithium Battery　237

E.2　Removing the Lithium Battery　238

Index　239

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 2020x

Preface

This document describes the maintenance procedures for the Oracle or Fujitsu SPARC M10-1. This document can also be used as a disassembly procedure for disposal or recycling. The maintenance work should be performed by service engineers and/or field engineers.

Fujitsu M10 is sold as SPARC M10 by Fujitsu in Japan. Fujitsu M10 and

SPARC M10 are identical products.

Audience

This document is intended for service engineers and field engineers who perform maintenance work on the system.

Notes on Safety

Read the following documents thoroughly before using or handling the SPARC M10 Systems.

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 2020xii

■

Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Important Legal and Safety Information

■

Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Safety and Compliance Guide

Text Conventions

This manual uses the following fonts and symbols to express specific types of information.

Font/Symbol Meaning Example

aBbCc123

AaBbCc123

Italic Indicates the name of a reference manual. See the Fujitsu M10-1/SPARC M10-1

" " Indicates the names of chapters, sections, items,

What you type, when contrasted with on-screen computer output. This font is used to indicate an example of command input.

The names of commands, files, and directories; on-screen computer output. This font is used to indicate an example of command output in the frame.

buttons, or menus.

XSCF>

XSCF> User Name: Privileges:

Installation Guide.

See "Chapter 2 Network Connection."

adduser jsmith

showuser -P

jsmith useradm auditadm

Command Syntax in the Text

While the XSCF commands have a section number of (8) or (1), it is omitted from the text. For details on the commands, see the Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 XSCF Reference Manual.

Syntax of the Command-Line Interface (CLI)

The command syntax is as follows:

■

A variable that requires the input of a value is in Italics.

■

An optional element is enclosed in [].

Preface xiii

■

A group of options for an optional keyword is enclosed in [] and delimited by |.

Document Feedback

If you have any comments or requests regarding this document, please take a moment to share them with us. Along with the manual code, manual title, and page number, state your points specifically at one of the following websites:

■

Global site

https://www.fujitsu.com/global/contact/

■

Japanese site

https://www.fujitsu.com/jp/products/computing/servers/unix/sparc/contact/

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 2020xiv

Chapter 1

Before Starting Maintenance Work

This chapter describes the safety precautions that must be observed before starting any maintenance work. Note the meanings of each of the following symbols and labels to ensure that the work is done correctly.

■

Warning/Caution Indications

Labels/Tags

Safety Precautions

Precautions on Static Electricity

Other Precautions

Emergency Power Off

1.1 Warning/Caution Indications

This manual uses the following conventions to indicate warning and alert messages, which are intended to prevent injury to the user and others as well as damage to property.

Warning

serious personal injury if the user does not perform the procedure correctly.

Caution

moderate personal injury if the user does not perform the procedure correctly. This also indicates that damage to the unit itself or other property may occur if the user does not perform the procedure correctly.

"WARNING" indicates a potential hazard that could result in death or

"CAUTION" indicates a potential hazard that could result in minor or

1.2 Labels/Tags

This section describes the labels and tags attached to the chassis. Observe the precautions of the standard labels attached to the chassis when performing maintenance.

Caution -

Note

actually affixed to the chassis.

■

Do not remove the labels or tags.

The contents of the labels and tags described here may differ from those that are

The system name plate label (A in Figure 1-1) describes the model number, serial number, manufacture date, rated voltage/current, number of phases, frequency, and weight required for maintenance and management.

The standard label (B in Figure 1-1) describes the following certification standards.

- Safety: NRTL/C, BIS

- Radio wave: VCCI-A, FCC-A, ICES, and KCC

- Safety and radio wave: CE, CCC, BSMI, RCM, and EAC

Figure 1-1

Location of the system name plate label and standard label

■

The RFID tag carries an Asset ID. The RFID tag is affixed to the operation panel.

Fujitsu M10-1/SPARC M10-1 Service Manual • February 20202

Figure 1-2

RFID tag

1.3 Safety Precautions

Caution -

maintenance.

■

Observe the following precautions to protect yourself when performing

Observe all the precautions, warnings, and instructions described on the chassis.

Do not insert foreign objects into the openings in the chassis. Any such foreign object could come into contact with high-voltage circuitry or could short circuit the components, causing a fire or an electric shock.

Chapter 1　Before Starting Maintenance Work 3

■

Contact a service engineer to inspect the chassis.

Safety precautions on electricity

■

Confirm that the voltage and frequency of your input power supply match the electric rating described on the system name plate label affixed on the chassis.

■

Wear a wrist strap when handling an internal disk, a mother board unit, or other printed boards.

■

Use grounded power outlets.

■

Do not attempt to make any mechanical or electrical modifications. Fujitsu shall

not be responsible for the regulatory compliance of a chassis that has been modified.

Rack-related safety precautions

■

The racks should be fixed on the floor, ceiling, or the adjacent frame.

■

The racks may be supplied with a quakeresistant options kit. The use of the quakeresistant options kit prevents the racks from falling over when sliding a chassis out on a slide rail, either for installation or maintenance.

■

Prior to installation or maintenance, a safety assessment should be conducted by a service engineer in the following cases:

■

When the quakeresistant options kit is not supplied and the rack is not fixed to the floor with bolts: Confirm safety by checking whether the rack could fall over, etc. when a chassis is pulled out on the slide rail.

■

When the rack is to be installed on a raised floor: Check that the raised floor can bear the load when a chassis is pulled out on the slide rail.

■

If the chassis is mounted at the 20U level or higher, use a step ladder.

■

If multiple chassis are mounted in a rack, perform maintenance for each of the chassis.

For details on the rack, see "Chapter 2 Planning and Preparing for System Installation" in the Fujitsu M10-1/SPARC M10-1 Installation Guide.

1.4 Precautions on Static Electricity

Caution -

described in Table 1-1 to ensure the safety of personnel and the system.

Table 1-1

Item Precaution

Wrist strap Wear an antistatic wrist strap when handling printed boards and

Fujitsu M10-1/SPARC M10-1 Service Manual • February 20204

Observe the precautions related to electrostatic discharge (ESD) as

ESD precautions

components containing electronic components.

Table 1-1

Item Precaution

ESD mat An approved ESD mat provides protection from static damage

Antistatic bag/ ESD safe packaging box

ESD precautions (continued)

when used with a wrist strap. The mat also acts as a cushion to protect the small parts that are attached to printed boards.

After removing a printed board or component, place it in the antistatic

bag or ESD safe packaging box.

How to use a wrist strap

Wear a wrist strap in such a way that the inner metal surface (A in Figure 1-3) of the wrist strap band is in contact with your skin. Connect the clip (B in Figure 1-3) directly to the chassis.

Caution

strap clip to the chassis, the operator and components have the same electrical potential, thus eliminating the danger of static damage.

Figure 1-3

- Do

not connect the wrist strap clip to the ESD mat. By connecting the wrist

Wrist strap connection destination

Chapter 1　Before Starting Maintenance Work 5

1.5 Other Precautions

Caution -

■

Observe the precautions shown below to ensure the safety of the system.

The printed boards in a chassis can be easily damaged by static electricity. To prevent damage to printed boards, wear a wrist strap and connect it to the chassis prior to starting maintenance.

If excessive force is applied to the motherboard unit, the components mounted on the printed boards could be damaged. When handling the motherboard unit, observe the following precautions:

■

Handle the motherboard unit by holding it by the handle.

■

When removing the motherboard unit from its packaging, keep the motherboard

unit horizontal until you lay it on the cushioned ESD mat.

■

Connectors and components on the motherboard unit have thin pins that bend easily. Therefore, do not place the motherboard unit on a hard surface.

■

Be careful not to damage the small parts mounted on both sides of the motherboard unit.

The heat sinks can be damaged by incorrect handling. Do not touch the heat sinks with your hands or other objects while replacing or removing motherboard units.

If a

heat sink becomes disconnected or is broken, obtain a replacement motherboard

unit. When storing or carrying a motherboard unit, ensure that the heat sinks are sufficiently protected.

When removing a cable such as the LAN cable, if you cannot reach the latch lock

the connector, use a flat headed screwdriver to push the latch and release the

cable. If you use force to remove the cable, the LAN port of the motherboard unit

or a

PCI Express

(PCIe) card may be damaged.

Do not use any power cords other than those specified.

Check the appearance of the products before starting work. When unpacking them, confirm that no unit is deformed, no connector is damaged, and there are no other such defects. Do not mount the products that have a defect in the appearance. Mounting a product that has a defect in appearance may

damage the SPARC M10-1.

1.6 Emergency Power Off

This section describes the procedure for powering off the system in an emergency.

Fujitsu M10-1/SPARC M10-1 Service Manual • February 20206

Caution

immediately stop using the unit and turn off the power supply. Regardless of the operation you are performing, give top priority to fire prevention.

- In an

emergency (such as smoke or flames coming from the chassis),

Remove all the power cords from the power supply units.

For details, see "5.8.1 Removing the power cords."

Figure 1-4

Removing the power cords

Chapter 1　Before Starting Maintenance Work 7

Fujitsu M10-1/SPARC M10-1 Service Manual • February 20208

Chapter 2

Understanding the System Components

This section describes the components mounted on the SPARC M10-1. It is necessary to confirm and fully understand the configurations of the components

mounted in the chassis as well as the LED indications before starting any maintenance

work.

■

For the specifications of each component, see "Appendix B Component Specifications."

Identifying the Names and Locations of Components

Checking the Memory Configuration Rules

Confirming the Functions of the Operation Panel

Checking the LED Indications

2.1 Identifying the Names and Locations of Components

This section describes the names and locations of the components mounted on the SPARC M10-1.

Components that can be accessed from the front

Figure 2-1

Locations of components that can be accessed from the front

(1)

Location number

1 Internal disk

Component

Components that can be accessed from the rear

Figure 2-2

Locations of components that can be accessed from the rear

(1)

Location number

1Power

Fujitsu M10-1/SPARC M10-1 Service Manual

Component

supply unit

･

February 202010

Internal components

To access the internal components, open the fan cover and remove the upper cover. For details on how to remove the covers, see "5.8.4 Opening the fan cover" or "5.8.5

Removing the upper cover."

Figure 2-3

Locations of internal components

(2)

(1)

(3)

(4)

(5)

(6)

(7)

Location number

1Fan

2 Motherboard unit

3PCI

4Memory

5PSU

6HDD

7 Operation panel

Component

unit

Express (PCIe) card

backplane

Chapter 2　Understanding the System Components 11

2.2 Checking the Memory Configuration Rules

This section describes the memory installation rules and the method for checking memory information.

2.2.1 Memory installation rules

Install the memory in accordance with the following rules:

■

Install memory in units of four or eight modules.

■

When memory is installed in units of four or eight modules, install the memory modules of the same capacity and rank.

■

Use either R-DIMM (Registered DIMM: 8 GB/16 GB/32 GB) memory or LR-DIMM (Load Reduced DIMM: 64 GB) memory.

■

For memory mirroring, install 8 or 16 memory modules and install the memory modules of the same capacity and rank for memory groups A and B.

■

You can install memory modules of different capacities. However, when a 256 GB memory module (64 GB DIMM x 4) is installed, memory modules of other capacities cannot be installed together with it. Be sure to use only 256 GB memory modules (64 GB DIMM x 4).

■

Install memory for group A first, then install memory for group B.

Figure 2-4 shows all memory installation locations. Groups a to d indicate 4-module

memory installation units. Table 2-1 and Table 2-2 list the supported memory installation configurations. Memory for group B cannot be installed until no more memory can As for the installation order of memory modules for memory group B, give priority

using either all R-DIMM or all LR-DIMM memory rather than installing them according to the memory installation configurations shown in Table 2-1 and Table

2-2.

When configuring memory mirroring, install all

combination of mirrored memory is a unit of eight modules as shown in Figure

2-4.

For example, in the memory on the right side of CPU#0 in Figure 2-4, the fourmodule set of MEM#00B, MEM#00A, MEM#01B, and MEM#01A mirrors the four-module

Fujitsu M10-1/SPARC M10-1 Service Manual

be installed for group A.

set of MEM#10B, MEM#10A, MEM#11B, and MEM#11A.

･

the memory in group A or group B.

February 202012

Figure 2-4

Memory installation locations and units

MirroringMirroring

CPU#0

MEM#11B

MEM#13B

MEM#13A

MEM#12B

MEM#12A

MEM#03B

MEM#03A

MEM#02B

MEM#02A

MEM#00B

MEM#00A

MEM#01B

MEM#01A

MEM#10B

MEM#10A

MEM#11A

Front

Table 2-1

Memory module count

12 a in Figure 2-4 b in Figure 2-4 c in Figure 2-4 -

16 a in Figure 2-4 b in Figure 2-4 c in Figure 2-4 d in Figure 2-4

Memory installation configurations (4-module units)

Memory installed

Figure 2-4 ---

Figure 2-4 b in Figure 2-4 --

Table 2-2

Memory module count

16 a in Figure 2-4 b in Figure 2-4 c in Figure 2-4 d in Figure 2-4

Memory installation configurations (8-module units)

Memory installed

Figure 2-4 b in Figure 2-4 --

2.2.2 Checking memory information

Check the type and size of the memory by using the showhardconf command of the XSCF firmware.

Execute the showhardconf command to check the memory information.

2. The capacity and rank of the memory are displayed.

Chapter 2　Understanding the System Components 13

XSCF>

------------------------

showhardconf

Omitted

MBU Status:Normal; Ver:2086h; Serial:TZ1249M00C ;

FRU-Part-Number:CA07363-D001 A0 Power_Supply_System: ; Memory_Size:64 GB; Type: A ;

CPU#0 Status:Normal; Ver:4142h; Serial:00325040;

Freq:2.800 GHz; Type:0x10; Core:16; Strand:2;

MEM#00A Status:Normal;

Code:2c800118KSF1G72PZ-1G6E1 4531-B1F92ED5; Type:04; Size:8 GB;

MEM#01A Status:Normal;

Code:2c800118KSF1G72PZ-1G6E1 4531-B1F92F0B; Type:04; Size:8

MEM#02A Status:Normal;

Code:2c800118KSF1G72PZ-1G6E1 4531-1A947388; Type:04; Size:8 GB;

MEM#03A Status:Normal;

Code:2c800118KSF1G72PZ-1G6E1 4531-1A947375; Type:04; Size:8 GB;

------------------------

/7060744

GB;

;

Figure 2-5

MEM#00A Status:Normal;

+ Code:ce8002M393B5270DHO-YH9 0000-83AE9A65;

+ Type:04; Size:8 GB;

How to read the memory information

Memory slot

Capacity and rank

04: R-DIMM (8GB 1rank)

07: R-DIMM (16GB 2rank)

09: R-DIMM (32GB 4rank)

47: LR-DIMM (64GB 8rank)

2.3 Confirming the Functions of the Operation Panel

This section describes the functions of the operation panel. The operation panel provides the system's display and control functions. The field engineer and system administrator can specify the operation mode or control start/stop of the system while checking the LEDs indicating the system operation status.

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202014

Figure 2-6

Location of the operation panel

Figure 2-7

Appearance of operation panel

(1) (2) (3) (4) (5)

Location number

1 POWER LED

2XSCF

3CHECK

4Mode

5Power

LED/switch

STANDBY LED

switch

LED

2.3.1 Display function of the operation panel

The operation panel has three LED indicators as a display function. The LED indicators indicate the following. For details, see "2.4.1 Operation panel LEDs."

■

General system status

■

System error warning

■

System error location

Chapter 2　Understanding the System Components 15

Figure 2-8

(1) (2) (3)

Operation panel LEDs

Location number

1 POWER LED

2XSCF

3CHECK

LED

STANDBY LED

LED

2.3.2 Control function of the operation panel

The operation panel has the following switches to implement its control function:

■

Mode switch (slide switch) Specifies the operation or maintenance mode.

■

Power switch Controls start/stop of the system.

Figure 2-9

Operation panel switches

(1) (2)

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202016

Location number

1Mode

2Power

Switch

switch

The mode switch sets the operation mode for the system. The Locked and Service operation modes can be switched by sliding the mode switch.

Table 2-3 describes the difference between the modes.

Table 2-3

Icon Name Description

Functions of the mode switch

Locked mode Mode used for normal operation

Service mode Mode used for maintenance

Use the power switch to start or stop the system. The system starts/stops differently depending on how the power switch

Table 2-4 describes how system starts/stops vary depending on how the power

switch is pressed.

Table 2-4

Icon Operation Description

Functions of the power switch

Brief press (For 1 second or more and less than 4 seconds)

Long press (For 4 seconds or more)

If the system has been started in Service mode:

If the system is stopped in Service mode:

If the system has been started in Locked mode:

If the system is stopped in Locked mode:

If the system started in Service mode:

If the system startup process is in progress in Service mode:

- The power switch can be used to start the system but not to stop it.

- The power switch cannot be used to start the system but can be used to stop it.

- Place the system in Service mode to perform maintenance work with the system stopped.

pressed.

Operation is ignored.

Starts the system. At this time, if a wait time for the air conditioning facilities or a warm-up time is set on the XSCF,

the processing for waiting for the power-on of the

air conditioning facilities and the completion of warm-up is omitted.

has been

Perform the system shutdown process to stop the

system.

Cancels the system startup process and stops the

system.

Chapter 2　Understanding the System Components 17

Table 2-4

Icon Operation Description

Functions of the power switch (continued)

If the system stop process

is in

progress in Service

mode:

If the system is stopped in Service mode:

If the system is stopped in Locked mode:

If the system is not stopped in Locked mode:

Table 2-5 describes the functions of the mode switch.

Continues the system stop process.

Operation is ignored. Even a long press does not start the system.

Starts the system. If a wait time for the air

warm-up time is set on the XSCF, the processing for waiting for the power-on of the air conditioning facilities and the completion of warm-up is omitted.

Operation is ignored.

conditioning facilities or

Table 2-5

Function Mode switch

Start/stop of the system by the power switch

Inhibition of break signal reception

Functions of the mode switch

Locked Service

Only system startup is enabled. A long press

Enabled. Using the setpparmode command, you can specify whether to receive break signals or inhibit their reception for each physical partition.

2.4 Checking the LED Indications

This section describes the indications given by the system LEDs. LEDs are mounted on the operation panel on the front of the chassis, on the rear panel of the chassis, and on each component that can be maintained. If an error occurs, the LED indication enables you to determine the system maintenance.

powers off the system.

Disabled

that requires

2.4.1 Operation panel LEDs

The three LEDs on the operation panel indicate the operation status of the entire system. In addition, the LEDs enable you to check the system status by their

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202018

combination of being on, blinking, or off. For the locations of the LEDs, see Figure

2-8. Table 2-6 lists the system operation status indicated by the LEDs, while Table 2-7 lists

the system status indicated by the combination of LEDs.

Table 2-6

Icon Name Color State Description

System operation status indicated by LEDs

POWER Green On System is started.

Blinking System is being stopped.

Off System is stopped.

XSCF STANDBY

Green On The XSCF is functioning normally.

Blinking The XSCF is being initialized.

Off The XSCF is stopped.

CHECK Amber On Hardware has detected an error.

Blinking Chassis specified at execution of the XSCF

command instructing the blinking. This (locator) is used to identify the location of the chassis requiring maintenance.

Off Normal state, or the power is disconnected or

otherwise not being supplied.

Table 2-7

LED state Description

POWER XSCF

System status indicated by combination of LEDs

STANDBY

CHECK

Off Off Off Power is disconnected.

Off Off On The XSCF has detected an error before system

start or after system stop.

Off Blinking Off The XSCF is being initialized.

Off On Off The XSCF is in the standby state.

The system is waiting for power-on of the air conditioning facilities (in the data center).

On On Off Warm-up standby processing is in progress. After

the end of

this processing, the system starts up. System startup processing is in progress. The system is operating.

On On On Although the system is operating normally, an

error has been detected.

Blinking On Off System stop processing is in progress. After the

end of processing, the fan unit stops.

Chapter 2　Understanding the System Components 19

2.4.2 LEDs on the rear panel (System locator)

The field engineer or system administrator can identify the chassis requiring maintenance by noting the CHECK LED (A in Figure 2-10) on the rear panel. The CHECK LED on the rear panel is referred to as the system locator, and has the same function as the CHECK LED on the

operation panel.

Figure 2-10

Table 2-8

Icon Name Color State Description

Location of the system locator

Status of the system locator

CHECK Amber On Hardware has detected an error.

Blinking Chassis specified at execution of the XSCF

command instructing the blinking. This (locator) is used to identify the location of the chassis requiring maintenance.

Off The system is in the normal state, or the

power is disconnected or otherwise not being supplied.

2.4.3 LEDs on each component

Each component incorporates LEDs. If a component experiences an error, check the LEDs to see which component requires maintenance. Check the LEDs before starting maintenance work. The LEDs on each component and the states that they indicate are as follows.

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202020

Figure 2-11

LEDs on the motherboard unit

RESET switch

System locator LED

READY LED

Link Speed LED

CHECK LED

MAINTE NANCE

ONLY

XSCF LAN

Maintenance port

GbE LAN

Link Speed LED

Table 2-9

Name Color State Description

ACT LED

LEDs on the motherboard unit and their states

READY Green On The XSCF is running.

Blinking The XSCF is being started.

Off XSCF is stopped.

CHECK Amber On Indicates that an error has occurred.

(Normal if the LED is turned off after it is on for a few seconds when the power is turned on)

Off Indicates the normal state.

ACT LED

Table 2-10

Name Color State Description

LEDs on the LAN port and their states

ACT Green Blinking Indicates that communication is being performed.

Off Indicates that communication is not being

performed.

LINK SPEED Amber On Indicates that the communication speed is 1 Gbps.

Green On Indicates that the communication speed is 100

Mbps.

Off

Indicates that the communication speed is 10 Mbps.

Chapter 2　Understanding the System Components 21

HDD #1

HDD #3

HDD #5

OPNL

FAN LED

PSUBP

CPU#0

FAN#0

FAN#1

FAN#2

FAN#3

FAN#4

FAN#5

FAN#6

PSU #1

PCI-E Card#0

PCI-E Card#1

PCI-E Card#2

MBU

PSU #0

Front

Rear

MEM#13A MEM#13B MEM#12A MEM#12B MEM#03A MEM#03B MEM#02A MEM#02B

MEM#00B MEM#00A MEM#01B MEM#01A MEM#10B MEM#10A

MEM#11B MEM#11A

Figure 2-12

Locations of fan unit LEDs (on the MBU)

Table 2-11

Name Color State Description

LEDs for the fan units and their states

CHECK Amber On Indicates that an error has occurred.

Blinking

Indicates that the component requires maintenance

(this function is also referred to as the locator).

Off Indicates the normal state.

Figure 2-13

Location of the power supply unit LED

LED

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202022

Table 2-12

Name Color State Description

CHECK

LED on the power supply unit and its states

Green On Indicates that the input power is turned on and

being supplied normally.

Blinking Indicates that the input power is turned on but the

system is stopped.

Amber On Indicates that an error has occurred.

Indicates that the input power to this power supply unit is turned off in redundant operation.

Blinking Indicates the warning status (an error has

occurred but the power supply unit is operating).

Off Indicates that power

not being supplied.

Figure 2-14

Locations of internal disk LEDs

READY

CHECK

Table 2-13

Name Color State Description

READY Green Blinking Indicates that the disk is being accessed. This LED

CHECK Amber On Indicates that an error

LEDs on the internal disk and their states

normally on, but it blinks while the disk is being accessed. While the LED is blinking, maintenance such as removal of the disk cannot be performed.

Off Indicates that maintenance such as removal of the

disk can be performed.

Blinking

Off Indicates the normal state.

Indicates that the component requires maintenance

(this function is also referred to as the locator).

has occurred.

Chapter 2　Understanding the System Components 23

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202024

Chapter 3

Types of Maintenance

This section describes the types of maintenance performed on the SPARC M10-1.

■

Note that the terms used in this manual are defined as follows.

Types of Maintenance Supported in the SPARC M10-1

Active Maintenance

System-stopped Maintenance (Inactive Maintenance)

Table 3-1

Term Definition

Physical partition requiring maintenance

Chassis requiring maintenance

Definitions of terms

Physical partition to which SPARC M10-1, in which Field Replaceable Unit (FRU) requiring maintenance is mounted, belongs

Chassis of SPARC M10-1, in which Field Replaceable Unit (FRU) requiring maintenance is mounted

3.1 Types of Maintenance Supported in the SPARC M10-1

The types of maintenance supported in the SPARC M10-1 depend on the system operation status during maintenance. The supported maintenance is divided into two types: active maintenance and system-stopped (inactive) maintenance.

■

Active maintenance Type of maintenance performed while Oracle Solaris is operating

■

System-stopped maintenance (inactive maintenance) Type of maintenance performed with the physical partition stopped

SPARC M10-1 has the only one physical partition. Thus, the state in which the physical partition requiring maintenance is stopped is the same as the state in

which the entire system is stopped.

Each of the above two maintenance types is further divided into the two types of hot maintenance and cold maintenance.

■

Hot maintenance Type of maintenance performed with the power cords connected to the chassis requiring maintenance

■

Cold maintenance Type of maintenance performed with the power cords removed from the chassis requiring maintenance

3.2 Active Maintenance

The type of maintenance performed with Oracle Solaris operating on the physical partition is referred to as active maintenance. Note that active/cold maintenance is not supported on the SPARC M10-1.

Table 3-2 shows whether active maintenance is enabled for each FRU.

Table 3-2

FRU Active/hot maintenance Reference

PCIe card - (*1) (*1)

Internal disk OK (*2) Chapter 9

HDD backplane -

Power supply unit OK (*3) Chapter 11

PSU backplane -

Cable kit -

Operation panel -

Fan unit OK Chapter 15

Motherboard unit -

Memory -

*1 Active/hot maintenance can be performed on the PCIe cards mounted in the PCI expansion unit. For details, see "3.3 Types of Maintenance for the PCIe Card" in the PCI Expansion Unit for Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Service Manual. *2 Supported only for the internal disks of devices other redundant configuration (RAID configuration), active/hot maintenance can be performed on the internal disks of the boot device. *3 If the XSCF startup mode is high-speed mode, hardware cannot be replaced using the replacefru command. Perform system-stopped (inactive)/cold maintenance.

Whether active maintenance (replacement/addition/removal) is enabled for each FRU

-: Maintenance cannot be performed.

than a boot device. However, if the boot device has a

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202026

3.3 System-stopped Maintenance (Inactive Maintenance)

The type of maintenance performed with the physical partition stopped is referred to

system-stopped maintenance (inactive maintenance). SPARC M10-1 has the only one physical partition. Thus, the state in which the physical partition requiring maintenance is stopped is the same as the state in which the entire system is stopped.

Table 3-3 shows whether system-stopped maintenance (inactive maintenance) is

enabled for each FRU.

Table 3-3

FRU System-stopped

PCIe card - (*1) OK Chapter 8

Internal disk OK OK Chapter 9

HDD backplane - OK Chapter 10

Power supply unit OK (*2) OK Chapter 11

PSU backplane - OK Chapter 12

Cable kit - OK Chapter 13

Operation panel - OK Chapter 14

Fan unit OK OK Chapter 15

Motherboard unit - OK Chapter 16

Memory - OK Chapter 16

*1 System-stopped (inactive)/hot maintenance can be performed on the PCIe cards mounted in the PCI expansion unit. For details, see "3.3 Types of Maintenance for the PCIe Card" in the PCI Expansion Unit for Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Service Manual. *2 If the XSCF startup mode is high-speed mode, Perform system-stopped (inactive)/cold maintenance.

Whether system-stopped maintenance (inactive maintenance) (replacement/ addition/removal) is enabled for each FRU

-: Maintenance cannot be performed.

(inactive) /hot maintenance

hardware cannot be replaced using the replacefru command.

System-stopped (inactive) /cold maintenance

Reference

Chapter 3　Types of Maintenance 27

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202028

Chapter 4

Preparation and Precautions for Maintenance

This chapter describes the preparations that must be completed prior to performing any maintenance as well as the types of maintenance.

■

Confirming the System Configuration

■

Troubleshooting

■

Maintenance Precautions

4.1 Confirming the System Configuration

This section describes how to check the hardware and software configurations. The system configuration must be the same before and after maintenance work. If an error occurs in the system, record the system configuration and the FRU state before starting maintenance. After maintenance, confirm that the system configuration is the

as that before maintenance.

same

4.1.1 Confirming the hardware configuration

Execute the showhardconf command to confirm the configuration and status of the FRU mounted in the chassis. Before performing any maintenance work, check and record the hardware configuration of the chassis.

Execute the showhardconf command to confirm the hardware configuration

information.

The following information appears:

■

Current configuration and status

■

Number of mounted Field Replaceable Units (FRUs)

■

Status of the unit in which a physical partition error or degradation occurred

■

Information on the PCI expansion unit

■

Name properties of the PCI Express (PCIe) card

The following is an example of executing the showhardconf command.

XSCF> SPARC M10-1 ;

showhardconf -M

Serial:21xxxxxxxx; Operator_Panel_Switch:Service;

System_Power:Off; System_Phase:Cabinet Power Off; Partition#0 PPAR_Status:Powered Off; MBU Status:Normal; Ver:2209h; Serial:TZ01348006 ;

FRU-Part-Number:CA07363-D011 A0 Power_Supply_System: ; Memory_Size:1024 GB; Type: B ; (*1)

CPU#0 Status:Normal; Ver:4141h; Serial:00010263;

Freq:3.200 GHz; Type:0x20; (*2) Core:16; Strand:2;

MEM#00A

MEM#01A Status:Normal;

Status:Normal; Code:ce8001M386B8G70BO0-YH94 0000-2151EFEB; Type:47; Size:64 GB;

Code:ce8001M386B8G70BO0-YH94 0000-2151EF8A; Type:47; Size:64 GB;

(Omitted)

*1 For an MBU on which the SPARC64 X+ processor is mounted, "Type: B" is displayed. For an MBU on which the SPARC64 X processor is mounted, "Type: A" is displayed. *2 If the SPARC64 X+ processor is mounted, "2.800 GHz; Type:0x20", "3.200 GHz; Type:0x20", or "3.700 GHz; Type:0x20" is displayed. If

the SPARC64 X processor is mounted, "2.800 GHz; Type:0x10" is displayed.

*3 If the SPARC64 X+ (3.7 GHz (8 cores)) processor is mounted, "Core:8" is displayed.

(*3)

/7088702

;

4.1.2 Confirming the software and firmware configurations

The software and firmware configurations and versions affect system operation. To change the configuration or investigate a problem, check the latest state and check for any problems in the software.

Confirming the software configuration

Use Oracle Solaris commands to check the software configuration. If you are logged in to the XSCF console, switch to the control domain console by executing the console command beforehand.

Table 4-1 lists the commands used for checking the software configuration.

Table 4-1

Command Description

pkg (Oracle Solaris 11) showrev (Oracle Solaris 10)

Fujitsu M10-1/SPARC M10-1 Service Manual • February 202030

Commands for checking the software configuration

Displays Oracle Solaris correction information and the version.

Table 4-1

Command Description

ldm

Commands for checking the software configuration (continued)

For details on how to log in to the control domain console, see "8.3 Switching to the Control Domain Console From the XSCF Shell" in the Fujitsu SPARC M12 and

Fujitsu M10/SPARC M10

Execute the pkg command to display Oracle Solaris correction information

and the version.

For Oracle Solaris 11, execute the pkg command.

pkg info entire

(Oracle Solaris 11.1.12.5.0).

Name: entire

Summary: entire incorporation including Support Repository Update

For Oracle Solaris 10, execute the showrev command.

showrev -p

To display the Oracle VM Server for SPARC version, execute the ldm command.

Displays logical domain configuration information.

System Operation and Administration Guide.

ldm -V

Logical Domains Manager (v 3.1)

The following is examples of

configuration information.

Hypervisor control protocol v 1.9 Using Hypervisor MD v 1.3

executing commands to check logical domain

When checking from Oracle Solaris on the control domain

ldm list-spconfig

factory-default (*1) confirm_service_manual [current] (*2) #

*1 factory-default configuration

*2 Currently running logical domain configuration

When checking from the XSCF shell

Chapter 4　Preparation and Precautions for Maintenance 31

XSCF> PPAR-ID Booting config

----------------------------------------------------------------------------Index config_name :factory-default domains date_created:-

----------------------------------------------------------------------------Index config_name :config_develop_env domains date_created:'2016-05-24 19:40:55' XSCF>

showdomainconfig -p 0

(Current) :confirm_service_manual (Next)

:confirm_service_manual

*1 Currently running logical domain configuration

*2 factory-default configuration

(*1)

(*2)

Confirming the firmware configuration

Check the XCP firmware version by using the version command, which is an XSCF shell command.

Execute the version command to confirm the firmware version information.

In the following example, "-c xcp" is entered to confirm the overall XCP version.

XSCF> BB#00-XSCF#0 (Master) XCP0 (Reserve): 2360　　(*1) XCP1 (Current): 2360　　(*2) BB#01-XSCF#0 (Standby) XCP0 (Reserve): 2360 XCP1 (Current): 2360

*1 Version of the XCP firmware installed at Reserve on the SPARC M10-4S with BB-ID 00 *2 Version of the XCP firmware running on the SPARC M10-4S with BB-ID 00

Check the firmware version of the command, which is an XSCF shell command.

Fujitsu M10-1/SPARC M10-1 Service Manual • February 202032

version -c xcp

PCI expansion unit by using the ioxadm

Identify the mounting locations of the PCI expansion unit and link card.

XSCF> PCIBOX PCIBOX#2007 PCIBOX#2006 PCIBOX#2005 PCIBOX#2004

*1 Mounting locations of the PCI expansion unit and link card

ioxadm list

Link BB#00-PCI#7 (*1) BB#00-PCI#5 BB#00-PCI#3 BB#00-PCI#1

Execute the ioxadm command to check the firmware version information for the PCI expansion unit and link card.

XSCF> Location

PCIBOX#2007

PCIBOX#2007/PSU#0 PSU

PCIBOX#2007/PSU#1 PSU

PCIBOX#2007/IOB

PCIBOX#2007/LINKBD BOARD

PCIBOX#2007/FANBP FANBP

BB#00-PCI#07

ioxadm -v list

State

(*1)

(*2)

*1 Firmware version on the I/O board *2 Firmware version on the link card

Type

PCIBOX -

IOBOARD 1330

CARD

Ver Serial Num

1330

PZ21242007

FEJD1212000530 CA01022-0750-D/

FEJD1212000529 CA01022-0750-D/

PP123300E5

PP141900V0

PP123203NT

PP133200UF

Part Num

CA20365-B66X 008AG

CA20365-B60X 008AD/7061035

CA20365-B68X 004AC

CA20365-B59X 008AD/7061040

4.1.3 Confirming the FRU information and resource information

Use XSCF shell commands to check the FRU information and resource information.

Table 4-2 lists the commands used for checking the FRU information and resource

information. For details on each command, see the Fujitsu SPARC M12 and Fujitsu

M10/SPARC M10 XSCF Reference Manual for the XCP firmware version being used.

Chapter 4　Preparation and Precautions for Maintenance 33

Table 4-2

Command Description

showstatus Displays the FRU status. Out of the FRUs in the system

showboards Displays information on a physical system board (PSB). Displays

showpcl Displays the configuration information for a physical partition

showfru Displays the setting information for a device.

Commands for checking FRU information and resource information

configuration, this command displays information on a faulty or degraded unit or FRU.

information on a physical system board that belongs to the specified physical partition and information on all the system boards that are mounted.

(hardware resource information).

4.2 Troubleshooting

This section explains suspected failure conditions. Use the flow to confirm whether there is a failure and identify the failure location in the following cases. For details on the flow for confirming whether there is a failure, see "4.2.1 Confirming whether

there is a failure."

■

When the CHECK LED is on

■

When an error message is displayed on the console

■

When an error is displayed as a result of executing a command for checking the status

■

When an error is displayed in the error log

physical

4.2.1 Confirming whether there is a failure

This section describes the flow for confirming whether there is a failure. Also apply this flow to identify failures in the PCI expansion unit.

Fujitsu M10-1/SPARC M10-1 Service Manual • February 202034

Figure 4-1

Troubleshooting flow

Start

Are the power OK

and AC OK LEDs off?

Was e-mail sent by

the XSCF mail function?

Confirm that an error message is displayed on the OS and XSCF consoles.

Execute showlogs on XSCF to display failure information.

Check /var/adm/messages on Oracle Solaris.

Write down the displayed failure information.

Contact our service engineer.

YES

Is the power cord

connected correctly?

Connect the power cord correctly.

End

4.2.2 Identifying a failure

This section describes how to identify a failure. Use the flow described in "4.2.1

Confirming whether there is a failure" to determine the appropriate way of checking

for a failure.

Checking the LED indications

Check the LEDs on the operation panel, rear panel, and each component to identify the FRU requiring maintenance. Check the status of a FRU from its LED before starting maintenance work on the FRU.

■

Operation panel LEDs

Chapter 4　Preparation and Precautions for Maintenance 35

You can determine the status of the system by checking the LEDs on the operation panel. For details, see "2.4.1 Operation panel LEDs."

■

Rear panel LED You can determine the status of the system by checking the CHECK LED on the rear panel of the chassis, which duplicates the CHECK LED on the operation panel. For details, see "2.4.2 LEDs on the rear panel (System locator)."

■

LED of each FRU If an error occurs in the hardware in the chassis, you can determine the location of the error by checking the LED of the FRU that incorporates the failed hardware. For details, see "2.4.3 LEDs on each component."

Note that some FRUs, such as memory, do not status of a FRU that does not have an LED, execute XSCF shell commands such as the showhardconf command from the maintenance terminal. For details, see "Checking the FRU status."

have mounted LEDs. To check the

Checking error messages

Display error messages to check log information and an error overview. You can use either of the following two methods to check the error messages:

■

Checking error log information with the XSCF shell For details, see "12.1 Checking a Log Saved by the XSCF" in the Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 System Operation and Administration Guide.

■

Checking messages on Oracle Solaris For details, see "12.2 Checking Warning and Notification Messages" in the

Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 System Operation and Administration

Guide.

Checking the FRU status

Execute XSCF firmware commands to determine the system hardware configuration and the status of each FRU.

showhardconf command

Execute the showhardconf command to check the FRU-related information.

Execute the showhardconf command to check the FRU list.

2. A failed component is indicated by an asterisk (*) at the beginning of the line.

XSCF> SPARC M10-1;

-----------------------PCI#1 Status:Normal; Name_Property:;

showhardconf

Serial:2101151008A; Operator_Panel_Switch:Locked; System_Power:Off; System_Phase:Cabinet Power Off;

Omitted

Vendor-ID:14e4; Device-ID:1648;

Fujitsu M10-1/SPARC M10-1 Service Manual • February 202036

------------------------

Subsystem_Vendor-ID:10cf; Subsystem-ID:13a0; Model: LPe1250-F8-FJ; Connection:PCIBOX#X07P;

PCIBOX#X0DF Status:Faulted; Ver:0512 Serial:XCX0DF;

FRU-Part-Number:CF00541-0314 05

IOB Status:Normal; Serial:XX00KA; Type:PCI-X;

LINKBORAD Status:Faulted; Ver:0512 Serial:XCX0DF;

PCI#0 Name_Property:fibre-channel;

showstatus command

Execute the showstatus command to check the FRU status.

Execute the showstatus command to check the status.

2. A faulty FRU is indicated by an asterisk (*) at the beginning of the line.

/501-6937-05;

FRU-Part-Number:CF00541-0316 03

FRU-Part-Number:CF00541-0314 05

Vendor-ID:14e4; Device-ID:1648; Subsystem_Vendor-ID:10cf; Subsystem-ID:13a0; Model: LPe1250-F8-FJ;

/501-6938-05;

/501-6937-05;

XSCF>

showstatus

MBU Status:Normal;

MEM#0A Status:Faulted;

The FRU status is displayed after the "Status:" string.

Table 4-3 describes the FRU

Table 4-3

Display Description

Normal The unit is in the normal state.

Faulted The unit is faulty and is not operating.

Degraded A part of the unit has failed or degraded, but the unit is running.

Deconfigured Due to the failure or degradation of another unit, the target unit and

Maintenance Maintenance is being performed. The replacefru or addfru command

FRU status

components of its underlying layer has been degraded, though there is no problem in them.

status.

being executed.

Checking the status of a PCI expansion unit

If a PCI expansion unit is connected, execute the ioxadm command to check the status of the PCI expansion unit.

Chapter 4　Preparation and Precautions for Maintenance 37

ioxadm command

Execute the ioxadm command to determine the environmental conditions (temperature, voltage, etc.) or LED indications of the PCI expansion unit.

XSCF> Location PCIBOX#2008 PCIBOX#2008 PCIBOX#2008/PSU#0 PCIBOX#2008/PSU#1 PCIBOX#2008/FAN#0 PCIBOX#2008/FAN#1 PCIBOX#2008/FAN#2 PCIBOX#2008/IOBT PCIBOX#2008/IOBT PCIBOX#2008/IOBT PCIBOX#2008/IOBT PCIBOX#2008/IOBT PCIBOX#2008/IOBT PCIBOX#2008/IOBT PCIBOX#2008/IOBT PCIBOX#2008/IOBT PCIBOX#2008/IOBT PCIBOX#2008/IOBT

ioxadm env -te PCIBOX#2008

Execute the ioxadm command to check the environmental conditions of the specified PCI expansion unit.

To specify a PCI expansion unit, enter the serial number unit after determining it with the ioxadm list command.

of the PCI expansion

The following example shows the environmental conditions for PCIBOX#2008. "2008" is the last four digits of the serial number of the PCI expansion unit.

Sensor AIRFLOW P_CONSUMPTION FAN FAN FAN FAN FAN T_INTAKE T_PART_NO0 T_PART_NO1 T_PART_NO2 V_12_0V V_3_3_NO0 V_3_3_NO1 V_3_3_NO2 V_3_3_NO3 V_1_8V V_0_9V

Value Resolution Units

180.000

68.000

3936.000

3584.000

3374.000

26.000

31.500

30.750

31.500

12.069

3.293

3.295

3.291

3.300

1.804

0.900

0.000 CHM

0.000 W

0.000 RPM

0.000 C

0.000 V

Checking log information

Execute the showlogs command to check error log information.

Execute the showlogs command to determine the error log information.

2. The log information is listed in order of date, with the oldest appearing first.

The following example shows that an Alarm occurred in PSU#1 at 12:45:31 on Oct 20, and the status changed to Warning at 15:45:31 on the same day.

XSCF> Date: Oct 20 12:45:31 JST 2012

showlogs error

Code: 00112233-445566778899aabbcc-8899aabbcceeff0011223344 Status: Alarm FRU: /PSU#1

Fujitsu M10-1/SPARC M10-1 Service Manual • February 202038

Occurred: Oct 20 12:45:31.000 JST 2012

Msg: ACFAIL occurred (ACS=3)(FEP type = A1)

Date: Oct 20 15:45:31 JST 2012

Code: 00112233-445566778899aabbcc-8899aabbcceeff0011223344 Status: Warning FRU: /PSU#1 Msg: ACFAIL occurred (ACS=3)(FEP type = A1)

Occurred: Oct 20 15:45:31.000 JST 2012

Table 4-4 shows operands of the showlogs command and the log to be displayed.

Table 4-4

Operand Description

error Lists the error log.

event Lists the event log.

power Lists the power log.

env Lists the temperature history.

monitor Lists the monitoring message log.

console Lists the console message log.

ipl Lists the IPL message log.

panic Lists the panic message log.

Operands of the showlogs command and the log to be displayed

Checking the messages output by the predictive self-repairing tool

Check the messages output from the Oracle Solaris Fault Manager predictive self-repairing tool, running on Oracle Solaris. Oracle Solaris Fault Manager supports the following functions:

■

Receives telemetry information about errors.

■

Performs troubleshooting.

■

Disables the FRUs that have experienced errors.

■

Turns on the LED of a FRU that has experienced an error and displays the details

in a

system console message.

Table 4-5 lists typical messages that are generated if an error occurs. These messages

indicate that the fault has already been diagnosed. If corrective actions can be taken

system, this indicates that they have already been taken. In addition, if the

the system is running, corrective actions continue to be applied. Messages are displayed on the console and are recorded in the /var/adm/messages file.

Table 4-5

Output displayed Description

Nov 1 16：30：20 dt88-292 EVENT-TIME：Tue Nov 1 16：30：20 PST 2005

Predictive self-repairing messages

Chapter 4　Preparation and Precautions for Maintenance 39

EVENT-TIME: Time stamp of the diagnosis

Table 4-5

Output displayed Description

Nov 1 16：30：20 dt88-292 PLATFORM ORCL,SPARC64-X, CSN：-,HOSTNAME：dt88-292

Nov 1 16：30：20 dt88-292 SOURCE：eft, REV：1.13 SOURCE: Information on the

Nov 1 16：30：20 dt88-292 EVENT-ID afc7e660-d609-4b2f-86b8-ae7c6b8d50c4

Nov 1 16：30：20 dt88-292 DESC Nov 1 16：30：20 dt88-292 A problem was detected in the PCI Express subsystem

Nov 1 16：30：20 dt88-292 Refer to http://support. oracle.com/msg/SUN4-8000-0Y for more information.

Nov 1 16：30：20 dt88-292 AUTO-RESPONSE One or more device instances may be disabled.

Nov 1 16：30：20 dt88-292 IMPACT：Loss of services provided by the device instances associated with fault.

Nov 1 16：30：20 dt88-292 REC-ACTION Schedule a repair procedure to replace the affected device.Use Nov 1 16：30：20 dt88-292 fmdump -v –u EVENT_ID to identify the device or contact Sun for support.

Predictive self-repairing messages (continued)

：

this

：

PLATFORM: Description of the chassis in which the error occurred

diagnosis engine used to identify the error

EVENT-ID: Universally unique

event

DESC: Basic description of the error

Website: Where to find specific information and actions the event of this error

AUTO-RESPONSE: What the

system has done (if anything) to

alleviate any subsequent problems

IMPACT: Description of the

assumed impact of the failure

REC-ACTION: Brief description of the corrective action the administrator should apply

for this error

to apply in

system

Identifying the location of the chassis requiring maintenance

Execute the setlocator command to identify the location of the chassis requiring maintenance by causing the CHECK LED on the operation panel and the CHECK LED (locator) on the rear panel to blink.

Execute the setlocator command to blink the CHECK LED of the chassis

requiring maintenance, and determine its location.

The CHECK LEDs on the operation and rear panels blink.

XSCF>

Fujitsu M10-1/SPARC M10-1 Service Manual • February 202040

setlocator blink

For details on where to find and how to check the CHECK LEDs, see "2.4

Checking the LED Indications."

4.2.3 Downloading error log information

This section describes the operations for downloading error log information. To download error log information, use the XSCF log fetch function. The XSCF has a USB port that is specifically for maintenance, allowing maintenance information such

error logs to be easily obtained.

For details, see "12.1.15 Saving a Log to a

Log to a Local USB Device" in the Fujitsu SPARC M12 and Fujitsu M10/SPARC M10

System Operation and Administration Guide.

In the following example, detailed information on the error logs is downloaded to the USB memory connected to the USB port.

File With Snapshot" and "12.1.16 Saving

XSCF>

Testing writability of USB device....SUCCESS

About to remove all files from device 'usb0'. Continue? [Y|N] :

. . Collecting data into /media/usb_msd/<hostname>_<ipaddress>_ <date>.zip Data collection complete.

snapshot -d usb0 -L F -r -a -v

4.3 Maintenance Precautions

This section describes the precautions for maintenance.

4.3.1 Precautions for replacement

This section describes the precautions for replacement.

Precautions for motherboard unit replacement

■

Do not replace the motherboard unit and the PSU backplane at the same time. If you replace the motherboard unit and the PSU backplane at the same time, the system may fail to operate correctly. Replace the motherboard unit or the PSU backplane, and then execute the showhardconf or showstatus command that the replaced Field Replaceable Unit (FRU) is fully operational. Then, replace the other FRU.

■

The CPU and XSCF on the motherboard unit cannot be replaced individually. Replace the motherboard unit.

■

When replacing the motherboard unit, the memory should be removed from the old unit and remounted on the new unit. Always mount the memory modules in

verify

Chapter 4　Preparation and Precautions for Maintenance 41

the same locations as they were mounted on the old motherboard unit.

■

Before replacing the motherboard unit, execute the dumpconfig command to save the system setting information. When the motherboard unit is replaced, the CPU Activation setting information and CPU Activation key may be deleted. To restore the CPU Activation setting information and CPU Activation key that have been saved with the dumpconfig details, see "10.10 Saving/Restoring XSCF Settings Information" in the Fujitsu

SPARC M12 and Fujitsu M10/SPARC M10 System Operation and Administration Guide.

■

Set the system time.

command, execute the restoreconfig command. For

After replacement of the motherboard unit has been completed, set the system time. For details, see "Notes on Maintenance of a CPU Memory Unit, Motherboard Unit, XSCF Unit, PSU Backplane, or Crossbar Backplane Unit" in the Fujitsu

M10/SPARC M10 Systems Product Notes for the latest XCP version.

■

Check the XCP version. If you replace the motherboard unit and switch the microSD card, the CMU firmware versions displayed for the current and reserve XCPs by the version command do not match when you check the XCP firmware version after executing the testsb command. This does not affect system operation. when the current and reserve XCPs have been switched, the CMU firmware stored

the microSD card is automatically applied.

■

The type of motherboard unit varies depending on the number of CPU clocks.

■

If you replace the microSD card along with the motherboard unit, dispose of the microSD card mounted on the old motherboard unit by appropriate means such

cutting it with cutting pliers. The old microSD card stores the user information,

address, and other information set in the XSCF firmware.

If you start the system

Precautions for memory replacement

■

When you replace a memory module, make sure that you install the new module

the same position as the original one.

Precautions for PSU backplane replacement

■

If you replace the motherboard unit and the PSU backplane at the same time, the system may fail to operate correctly. Replace the motherboard unit or the PSU backplane, and then execute the showhardconf or showstatus command to verify that the replaced Field Replaceable Unit (FRU) is fully operational. Then, replace the other FRU.

■

Set the system time. After replacement of the PSU backplane has been completed, set the system time. For details, see "Notes on Maintenance of a CPU Memory Unit, Motherboard Unit, XSCF Unit, PSU Backplane, or Crossbar Backplane Unit" in the Fujitsu M10/

SPARC M10 Systems Product Notes for the latest XCP version.

Fujitsu M10-1/SPARC M10-1 Service Manual • February 202042

Precautions for power supply unit replacement

Caution -

force may damage the FRU and chassis.

■

Do not forcibly push the power supply unit into its slot. Using excessive

There are two power supply units. Thus, the system can continue operating even

one of the units fails. Do not, however, operate the system for an extended

period while one unit has failed.

When replacing multiple power supply units, replace one unit at a time. If redundancy of the power supply units cannot be secured, perform maintenance with the inactive/cold (system stopped) method.

The type of power supply unit varies depending on the number of CPU clocks.

Precautions for fan unit replacement

■

When you replace multiple fan units, do so one by one. If redundancy of the fan units cannot be secured, perform maintenance using the inactive/cold (system stopped) method.

■

The fan units have a redundant configuration. Thus, the system can continue operating even if one of the fan units fails. Do not, however, operate the system

for an extended period with one failed unit. Replace any failed fan unit immediately.

Precautions for PCIe card replacement

■

Before replacing the PCIe card, stop the system and remove the PCIe riser from the motherboard unit.

Precautions for HDD backplane/operation panel replacement

Caution -

not to damage electronic components such as connectors.

When removing the HDD backplane and the operation panel, be careful

4.3.2 Precautions for expansion

Precautions for memory expansion

■

Observe the memory installation rules when you expand memory. For details, see "2.2.1 Memory installation rules."

■

When you expand memory by 64 GB, apply XCP 2090 or later.

■

When you expand memory with a different capacity, apply XCP 2052 or later.

Chapter 4　Preparation and Precautions for Maintenance 43

Precautions for internal disk expansion

■

When you expand an internal disk, remove the filler unit from the slot into which you intend to install the internal disk.

■

Keep the removed internal disk filler unit because it will be needed if an internal disk is subsequently reduced.

Precautions for PCIe card expansion

■

When performing PCIe card expansion, remove the filler for a PCIe card from the PCIe riser. The PCIe card filler is easily removed. Be careful not to drop it.

■

Store the removed PCIe card filler in a safe place because it will be needed if you subsequently remove the PCIe card.

4.3.3 Precautions for reduction

Precautions for memory reduction

■

Observe the memory installation rules when you reduce memory. For details, see "2.2.1 Memory installation rules."

Precautions for internal disk reduction

■

When you reduce an internal disk, install the filler unit into the slot from which the internal disk has been removed.

Precautions for PCIe card reduction

■

When performing PCIe card reduction, remove the PCIe card from the PCIe riser, and then install a filler for the PCIe card, and mount it on the motherboard unit. The PCIe card filler is easily removed. Be careful not to drop it.

Fujitsu M10-1/SPARC M10-1 Service Manual • February 202044

Chapter 5

Preparations Required for Maintenance

This chapter describes the procedures for the preparations before you physically remove a FRU. See this chapter, as required, when performing maintenance on each FRU described in Chapter 8 onward.

■

Preparing Tools Required for Maintenance

Switching the Mode Switch to Service Mode

Checking the Operating Condition and Resource Usage Status

Enabling the Removal of an Internal Disk

Stopping the Entire System

Saving Setting Information and Configuration Information

Releasing a FRU from the System with the replacefru Command

Accessing a FRU

Caution -

while OpenBoot PROM is running (the ok prompt is displayed). After turning off the physical partition (stopping the system) or starting Oracle Solaris, operate the FRU requiring maintenance.

Do not operate the Field Replaceable Unit (FRU) requiring maintenance

5.1 Preparing Tools Required for Maintenance

This section describes the tools required for maintenance. Table 5-1 lists the tools required for maintenance.

Table 5-1

Item Use

Phillips screwdriver (No.2) For removing or installing screws

Torx driver (T10) For removing or installing screws

Wrist strap For static grounding

ESD mat For static grounding

Maintenance tools

5.2 Switching the Mode Switch to Service Mode

Note -

The mode switch on the operation panel does not need to be changed in active

maintenance.

Switch the mode switch on the operation panel to Service mode.

For details, see "2.3.2 Control function of the operation panel."

5.3 Checking the Operating Condition and Resource Usage Status

This section describes the checking of the operating condition of the logical domain and the resource usage status before maintenance is performed on each FRU.

5.3.1 Checking the operating condition of the physical partition or logical domain

In the following execution example, the operating condition of the physical partition and logical domain is checked from firmware.

Execute the showpparstatus command to confirm the operating condition of

the physical partition.

In the following example, [PPAR Status] of PPAR-ID 00 displays "Running", which indicates

Fujitsu M10-1/SPARC M10-1 Service Manual

that the physical partition is operating.

February 202046

･

XSCF> PPAR-ID 00

showpparstatus -p 0

PPAR Status Running

Execute the showdomainstatus command to confirm the operating condition

the logical domain.

In the following example, [Status] of the logical domains of PPAR-ID 00 displays "Solaris running," which indicates that Oracle Solaris is operating.

XSCF> Logical Domain Name primary guest0 guest1 iodom0 iodom1 sdiodomain sr-iodomain

showdomainstatus -p 0

Status Solaris running Solaris running Solaris running Solaris running Solaris running Solaris running Solaris running

5.3.2 Checking the assignment status of I/O devices

In the following execution example, the operating condition of the logical domain, the resource usage status, and the assignment status of I/O devices are checked from Oracle Solaris on the logical domain. For details, see "3.2 Operations and Commands Related to Logical Domain Configurations" in the Fujitsu SPARC M12

and Fujitsu

M10/SPARC M10 Domain Configuration Guide.

Execute the following ldm list-domain command to check the operating condition of the logical domains.

ldm list-domain

Note -

Record the output data of the ldm list-domain command. You will need it to check the operating condition of the logical domain and the amount of memory assigned to the logical domain.

Execute the following ldm list-devices command to check the resource usage

status.

ldm list-devices -a

Execute the following ldm list-io command to check the

I/O devices.

Chapter 5　Preparations Required for Maintenance 47

assignment status of

ldm list-io

For maintenance on a PCIe card, retain the output data of the ldm list-io command, since you will need it later when restoring the original configuration after maintenance.

5.3.3 Checking the usage status of the internal disk

In the following execution example, the configurations and states of devices in pools and errors generated from the devices are checked.

Execute the zpool status command to check the configurations and operating

conditions of devices.

zpool status

pool: rpool

state: ONLINE

scan: none requested

config:

errors: No known data errors

state: ONLINE

config:

errors: No known data errors

pool: testpool

scan: none requested

NAME rpool

c1t50000393E802CC86d0 ONLINE

NAME testpool

c1t500003930821CE9Ad0 ONLINE c1t500003930820AB02d0 ONLINE

STATE ONLINE

READ WRITE CKSUM

0 0 0

READ WRITE CKSUM

0 0 0

5.4 Enabling the Removal of an Internal Disk

This section describes the procedure for enabling the removal of an internal disk by using the hot plug function.

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202048

5.4.1 How to identify a disk slot

To maintain an internal disk drive, you need to know the physical device name or logical device name of a drive to be installed or removed. If a disk error occurs in the system, from the system console, you can normally check for messages regarding a disk that is likely to the /var/adm/messages file.

In these error messages, a failed internal disk drive is normally indicated with a physical device name or logical device name. In addition, depending on the application, the slot number of the disk may be

The procedure to confirm the mounting location information on the disk varies depending on the operating system.

For Oracle Solaris 11

For details, see "Using the format command (Oracle Solaris 11)" or "Using the

diskinfo command (Oracle Solaris 11)."

For Oracle Solaris 10

For details, see "Using

Using the format command (Oracle Solaris 11)

Execute the format command to confirm the disk slot.

(1) to (4) in the following example represent:

(1): Logical path name of the disk

(2): The disk is mounted in the HDD00 slot

(3): The disk is mounted in the HDD01 slot

(4): The disk is mounted in the HDD02 slot

fail or that has already failed. This information is also recorded in

the diskinfo command (Oracle Solaris 10)."

reported.

format

Searching for disks...done AVAILABLE DISK SELECTIONS:

sec 625> <--

sec

625> <--

Specify disk (enter its number):

c2t50000393B81B3A36d0 <TOSHIBA-MBF2600RC-3706 cyl 46873 alt 2 hd 20

(1)

/pci@8000/pci@4/pci@0/pci@0/scsi@0/iport@f/disk@w50000393b81b3a36,0 /dev/chassis/SYS/HDD00/disk <-c2t500000E01FB332A2d0 <FUJITSU-MBD2600RC-3701 cyl 46873 alt 2 hd 20

(1)

/pci@8000/pci@4/pci@0/pci@0/scsi@0/iport@f/disk@w500000e01fb332a2,0 /dev/chassis/SYS/HDD01/disk <-c2t50000393B81B4D7Ad0 <TOSHIBA-MBF2600RC-3706 cyl 46873 alt 2 hd 20

(1)

/pci@8000/pci@4/pci@0/pci@0/scsi@0/iport@f/disk@w50000393b81b4d7a,0 /dev/chassis/SYS/HDD02/disk <--

(2)

(3)

(4)

Chapter 5　Preparations Required for Maintenance 49

Using the diskinfo command (Oracle Solaris 11)

Execute the diskinfo command to confirm the disk slot.

1. (1) to (3) in the following example represent:

(1): The device path name and logical path name of the disk mounted in HDD 0

(2): The device path name and logical path name of the disk mounted in HDD 1

(3): The device

diskinfo

D:devchassis-path

------------------------------------------ --------------------/dev/chassis//SYS/MBU/HDD0 /dev/chassis//SYS/MBU/HDD1 /dev/chassis//SYS/MBU/HDD2 /dev/chassis//SYS/MBU/HDD3 /dev/chassis//SYS/MBU/HDD4 /dev/chassis//SYS/MBU/HDD5 /dev/chassis//SYS/MBU/HDD6 /dev/chassis//SYS/MBU/HDD7 /dev/chassis/SYS/HDD00/disk /dev/chassis/SYS/HDD01/disk /dev/chassis/SYS/HDD02/disk /dev/chassis/SYS/HDD03/disk /dev/chassis/SYS/HDD04/disk /dev/chassis/SYS/HDD05/disk /dev/chassis/SYS/HDD06/disk /dev/chassis/SYS/HDD07/disk #

path name and logical path name of the disk mounted in HDD 2

c:occupant-compdev

c0t50000393B81B3A36d0 <-c0t500000E01FB332A2d0 <-c0t50000393B81B4D7Ad0 <--

(1) (2) (3)

Using the diskinfo command (Oracle Solaris 10)

Execute the diskinfo command to confirm the disk slot.

1. (1) to (3) in the following example represent:

(1): The device path name and logical path name of the disk mounted in HDD 0

(2): The device path name and logical path name of the disk mounted in HDD 1

(3): The device

diskinfo -ap

Enclosure path: Chassis Serial Number: TZ01232002-physical-hba-0 Chassis Model:

Enclosure path: Chassis Serial Number: 500000e0e04901bf Chassis Model:

Label

Fujitsu M10-1/SPARC M10-1 Service Manual

Disk name

path name and logical path name of the disk mounted in HDD 2

TZ01232002-physical-hba-0

ORCL,SPARC64-X

/dev/es/ses0

FUJITSU-NBBEXP

･

Vendor

February 202050

Product

Vers

---------- ---------------------- -------- ---------------- ---HDD_0

HDD_1

HDD_2

c0t50000393B81B3A36d0

Physical path

-------------------------------/pci@8000/pci@4/pci@0/pci@0/scsi@0/iport@f/disk@w50000393b81b3a36,0 c0t500000E01FB332A2d0

Physical path

-------------------------------/pci@8000/pci@4/pci@0/pci@0/scsi@0/iport@f/disk@w500000e01fb332a2,0 c0t50000393B81B4D7Ad0

Physical path

-------------------------------/pci@8000/pci@4/pci@0/pci@0/scsi@0/iport@f/disk@w50000393b81b4d7a,0

TOSHIBA MBF2600RC

3706 <--

5.4.2 Releasing an internal disk from the system

To use the hot plug function, the hotplug service of Oracle Solaris needs to be enabled. Check the status of the service. If it is disabled, enable the hotplug service in the following procedure. The hot plug function is available only on the control domain and root domain.

Note -

Unless the system has a redundant configuration, the data on the internal disk will be lost. Thus, perform this operation only after backing up the data in advance. In addition, active/hot maintenance of the boot device in a non-redundant configuration cannot be performed.

(1)

(2)

(3)

svcs hotplug

svcadm enable hotplug

For details on Devices" in the Managing Devices in Oracle Solaris 11.2 or "Dynamically Configuring Devices (Tasks)" in the Oracle Solaris Administration: Devices and File Systems.

Execute the cfgadm command to check the configuration of the internal disk.

the cfgadm command used here, see "2 Dynamically Configuring

If you replace or reduce an internal the Ap_ID of the disk requiring maintenance and make a note of it. The Ap_ID refers to a string such as "c4::dsk/c4t5000039428298FFEd0".

If the STATE is disabled, enable the service.

←

Enables the hotplug service.

←

disk, use the cfgadm -a command to check

If you expand an internal disk, use the cfgadm -a command to check the number

disks mounted.

cfgadm -a

Stop all applications

Execute the cfgadm command to release the internal disk requiring

maintenance from the system.

from using the internal disk.

Enter the Ap_ID you noted in advance.

Chapter 5　Preparations Required for Maintenance 51

cfgadm -c unconfigure

Execute the cfgadm command to confirm that the internal disk requiring

maintenance is disconnected.

Ap_ID

The disconnected internal disk is displayed as "unconfigured."

cfgadm -a

Execute the cfgadm command to blink the CHECK LED of the internal disk

requiring maintenance, and determine its location.

Enter the Ap_ID you noted in advance.

cfgadm -x led=fault,mode=blink

Check the following

maintenance can be removed:

LEDs to determine whether the internal disk requiring

Ap_ID

- READY LED (green) of the internal disk: On

- CHECK LED (amber) of the internal disk: Blinking

5.5 Stopping the Entire System

This section describes the procedure for stopping the entire system. Stop the system in either of the following two ways.

■

Stopping the system with the XSCF command

■

Stopping the system from the operation panel

Note -

Before stopping the system, inform the users that the system will be stopped.

Note -

When a physical partition is stopped by the operation of the XSCF command or the operation panel, all the logical domains on the physical partition are stopped. Stop applications as required.

5.5.1 Stopping the system with the XSCF command

Confirm that the mode switch on the operation panel is in Service mode.

Execute the poweroff command.

Enter "y" in response to the confirmation message.

In the following example, the displayed status of PPAR-ID 00 is "Powering off,"

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202052

you can see that the power-off instruction for the physical partition completed

successfully.

XSCF> PPAR-IDs to power off:00 Continue? [y|n] : 00 : Powering off

poweroff -a

The following processes are performed.

- Oracle Solaris is completely shut down.

- The system stops and enters the POWERON READY state (The XSCF is running).

Note -

The order in which guest domains shut down depends on the shut-down group

setting of Oracle VM Server for SPARC.

Check that the POWER LED on the operation panel is off.

Execute the showpparstatus command to confirm that the power to the

physical partition is turned off.

In the following example, [PPAR Status] of PPAR-ID 00 displays "Powered Off", which indicates that the power to the physical partition has been turned

XSCF> PPAR-ID 00

showpparstatus -a

PPAR Status Powered Off

Execute the showdomainstatus command to confirm the operating condition

the logical domain.

In the following example, [Status] of the logical domain displays "Solaris powering down," indicating the power-off processing of Oracle Solaris.

off.

XSCF> Logical Domain Name primary

showdomainstatus -p 0

Status Solaris powering down

5.5.2 Stopping the system from the operation panel

Confirm that the mode switch on the operation panel is in Service mode.

Press the power switch on the operation panel for 4 seconds or more.

2. For details, see "2.3.2 Control function of the operation panel."

Check that the POWER LED on the operation panel is off.

Execute the showpparstatus

physical partition is turned off.

In the following example, [PPAR Status] of PPAR-ID 00 displays "Powered Off",

command to confirm that the power to the

Chapter 5　Preparations Required for Maintenance 53

which indicates that the power to the physical partition has been turned off.

XSCF> PPAR-ID 00

XSCF> Logical Domain Name primary

showpparstatus -a

Execute the showdomainstatus command to confirm the operating condition

the logical domain.

In the following example, [Status] of the logical domain displays "Solaris powering down," indicating the power-off processing of Oracle Solaris.

showdomainstatus -p 0

PPAR Status Powered Off

Status Solaris powering down

5.6 Saving Setting Information and Configuration Information

5.6.1 Saving XSCF setting information

This section describes how to save the following XSCF setting information:

■

Network configuration information, advanced setting information, guest domain configuration information, etc.

■

CPU Activation key, CPU Activation assignment, etc.

■

PPAR operation mode, time zone setting, user information, etc.

The following example shows the command for saving the XSCF setting information

the USB device. For details, see "10.10 Saving/Restoring XSCF Settings

Information" in the Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 System Operation and Administration Guide.

XSCF>

dumpconfig -v -V file:///media/usb_msd/backup-file.txt

5.6.2 Setting recovery mode

Perform the following procedure to enable recovery mode in a control domain.

Use the svccfg command to confirm that recovery mode is enabled.

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202054

primary#

svccfg -s ldmd listprop ldmd/recovery_mode

If recovery mode is enabled, the command displays the following.

ldmd/recovery_mode astring

If recovery mode is not enabled, use the svccfg command and svcadm

command to enable recovery mode.

primary# primary#

svccfg -s ldmd setprop ldmd/recovery_mode = astring: auto svcadm refresh ldmd

auto

5.6.3 Saving the logical domain configuration information and OpenBoot PROM environment variables

You can save the configuration information of the logical domains by physical partition in an XML file. If you save the configuration information of the logical domains in an XML file, log in to the control domain of the physical partition and perform the work.

The following shows the procedure for logical domains.

Switch to the control domain console of the target physical partition from the

XSCF shell.

Execute the ldm ls-spconfig command to confirm that the current configuration

information of the logical domains was already saved in the XSCF.

In the following example, the current configuration information is set in test1.

saving the configuration information of the

primary# factory-default test1 [current] test2

ldm ls-spconfig

If the current configuration information is not saved in XSCF, execute the ldm

add-spconfig command to save it.

In the following example, the configuration information is saved in test3 ldm add-spconfig command, and the ldm ls-spconfig command is used to confirm that the information is set in test3.

primary# primary# factory-default test1 test2

ldm add-spconfig test3 ldm ls-spconfig

Chapter 5　Preparations Required for Maintenance 55

the

test3 [current]

Execute ldm list-constraints -x to save the configuration information of the

logical domains in an XML file.

This shows an example of saving it in /ldm-set1.xml.

primary#

Execute the more command or a command with a similar function to confirm

that the configuration information is saved in an XML file.

primary# <?xml version="1.0"?> <LDM_interfaceversion="1.3" xmlns:xsi=http://www.w3.org/2001/XMLSchemainstancce>

more /ldm-set1.xml

To be etc.

If the SR-IOV function was used to assign a virtual function (VF) to a domain,

execute ldm list-io -l to record the following information that has been set for each VF:

- For a Fibre when the VF was created

ldm list-constraints -x > /ldm-set1.xml

prepared in case the saved file is lost, back up the file in another medium,

Channel HBA: port-wwn and node-wwn information that was set

- For an Ethernet interface: MAC address that was set when the VF was created

[Example] primary# NAME

---:

/SYS/PCI0/IOVFC.PF0.VF0 [pci@8000/pci@4/pci@0/pci@8/SUNW,qlc@0,2] Class properties [FIBRECHANNEL] port-wwn = 10:00:00:14:4f:f8:38:99 node-wwn = 20:00:00:14:4f:f8:38:99 bw-percent = 0

/SYS/PCI1/IOVNET.PF0.VF0 [pci@8100/pci@4/pci@0/pci@1/network@0,80] Class properties [NETWORK] mac-addr = 00:14:4f:f8:b2:73 mtu = 1500

ldm list-io -l

TYPE

----

BUS

---

PCIE0

PCIE1

DOMAIN

------

XXXXX

STATUS

------

Stop the logical domains and put them in the OpenBoot PROM state.

6. Before powering off the system, stop the logical domains by following appropriate procedure and perform the ldm unbind command to put them in inactive state.

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202056

primary#

Execute the printenv command to confirm the OpenBoot PROM environment

variables, and save the output data.

shutdown -i0 -g0 -y

If there is any item omitted with "...", check the item again.

{0} ok boot-device = /pci@8000/pci@4/pci@0/pci@0/scsi@0/disk@p0,0

printenv boot-device

5.7 Releasing a FRU from the System with the replacefru Command

This section describes the procedure for releasing a FRU requiring maintenance from the system. The following FRUs can be maintained.

■

Power supply unit

■

Fan unit

Note -

If the XSCF startup mode is high-speed mode, hardware cannot be replaced using the

replacefru command. Replace hardware with the input power turned off.

Execute the replacefru command to display the maintenance menu.

XSCF>

replacefru

Select the FRU requiring maintenance by specifying it with a numeric key.

In the following example, since the fan unit is selected, "1" is entered.

-----------------------------------------------------------------------------Maintenance/Replacement Menu Please select a type of model which has FRU to be replaced.

1. FAN

2. PSU

-----------------------------------------------------------------------------Select [1,2|c:cancel] :

(Fan Unit) (Power Supply Unit)

Select the FRU requiring maintenance by specifying it with

a numeric key.

In the following example, since FAN#6 is showing "Faulted" indicating an error, "7" is entered.

Chapter 5　Preparations Required for Maintenance 57

-----------------------------------------------------------------------------Maintenance/Replacement Menu Please select a FRU to be replaced.

No. FRU

--- ------------------- --------------

-----------------------------------------------------------------------------Select [1-7|b:back] :

/FAN#0 /FAN#1 /FAN#2 /FAN#3 /FAN#4 /FAN#5 /FAN#6

After confirming that the selected FRU is displayed, enter [r].

You are about to replace FAN#6. Do you want to continue?[r:replace|c:cancel] :

Confirm that the CHECK LED of the FRU is blinking.

Status

Normal Normal Normal Normal Normal Normal Faulted

For the CHECK LED location, see "2.4.3 LEDs on each component."

Please execute the following steps:

1) Confirm the Check LED is blinking.

2) Remove FAN#6.

3) Execute either the following: 3-1) After installing the exchanged device, please select 'finish'. 3-2) If you want to suspend the maintenance without exchanging device,

[f:finish|c:cancel] :

please select 'cancel'.

You can now start FRU maintenance. Do not enter "f" until you complete the maintenance work. After replacing the FRU,

System with the replacefru Command" to incorporate the FRU into the system.

perform the work in "6.2 Incorporating a FRU into the

5.8 Accessing a FRU

This section describes the operations to be performed before accessing the FRU requiring maintenance. The required operations vary depending on the FRU requiring maintenance.

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202058

5.8.1 Removing the power cords

Remove the cable clamp from each power cord, and then remove the power cords.

Release the latch (A in Figure 5-1) of the cable clamp.

1. Pulling the cable clamp toward the rear of the chassis facilitates the release of the latch.

Figure 5-1

Releasing the cable clamp

Remove the power cords

from the power supply unit.

Chapter 5　Preparations Required for Maintenance 59

Figure 5-2

Removing the power cords

5.8.2 Removing the cables

■

When maintaining a PCIe card

Disconnect all the cables connected to the PCIe card requiring maintenance.

■

When maintaining a motherboard unit, memory, or PSU backplane

Remove all the cables connected to the external interface on the rear of the device.

Note -

Record the positions of the cables before removing them to ensure that they are

reinstalled correctly.

5.8.3 Pulling the chassis out from the rack

To perform maintenance on an internal FRU in a chassis, pull the chassis out of the rack.

Caution -

quakeresistant options kit will prevent the rack from falling over when pulling the chassis out along the slide rail when performing maintenance.

Fujitsu M10-1/SPARC M10-1 Service Manual

If the rack is supplied with a quakeresistant options kit, install it. The

February 202060

･

Pull the levers on the right and left side of the chassis outward to release the

lock holding the chassis.

Figure 5-3

Figure 5-4

Levers on the right and left sides

While pulling the levers outward, pull the chassis out as far as possible.

Once the chassis has been completely pulled out, it the prescribed position.

Pulling out the chassis

is automatically locked into

5.8.4 Opening the fan cover

To perform maintenance on an internal FRU in a chassis, pull the chassis out of the rack, and then open the fan cover.

Turn the locking screw to the Service position (

) to release the lock.

Chapter 5　Preparations Required for Maintenance 61

Figure 5-5

Note -

Releasing the lock

While pressing the green slide button (A in Figure 5-6) toward the inside of the chassis, hold the edge of the fan cover and open it in the direction of the arrows.

The fan cover does not open through 180 degrees.

Figure 5-6

Opening the fan cover

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202062

5.8.5 Removing the upper cover

To perform maintenance on an internal FRU in a chassis, pull the chassis out of the rack, open the fan cover, and then remove the upper cover.

Slide the upper cover toward the rear of the chassis to remove it.

Figure 5-7

Opening the upper cover

5.8.6 Removing the air duct and PSU backplane cover

To perform maintenance on the motherboard unit, memory, or PSU backplane, remove the air duct and PSU backplane cover.

Lift the air duct up by both sides to remove it.

Chapter 5　Preparations Required for Maintenance 63

Figure 5-8

Removing the air duct

Remove the PSU backplane cover by sliding it to the front of the chassis while

pressing the latch of the PSU backplane cover.

Figure 5-9

Removing the PSU backplane cover

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202064

5.8.7 Releasing the cable guide lock

To perform maintenance by removing the cables connected to the motherboard unit, remove the cables by releasing the cable guide lock. There are the following two types of cable guides. Type B cable guide has a lock that

released.

Figure 5-10

Type How to remove the cables

Type ARemove

Type B Release the cable guide lock and remove the cables from the guide.

Release the cable guide lock

chassis (A in Figure 5-11).

Types of cable guides

Type A Type B

the cables from the cable guide by pulling them up.

by pressing the lock toward the inside of the

Chapter 5　Preparations Required for Maintenance 65

Figure 5-11

Releasing the cable guide lock

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202066

Chapter 6

Understanding the Preparations for Restoring the System

This chapter describes the procedures required to restore the system after FRU maintenance. See this chapter, as required, when performing maintenance on each FRU described in Chapter 8 onward.

■

Restoring the Chassis

Incorporating a FRU into the System with the replacefru Command

After Replacing the Motherboard Unit/PSU Backplane

Diagnosing a Replacement FRU

Restoring Setting Information and Configuration Information

Incorporating an Internal Disk

Checking the FRU Status after Maintenance

Returning the Mode Switch to Locked Mode

Starting the System

6.1 Restoring the Chassis

This section explains how to restore the chassis. If the maintenance has been done by pulling the chassis out of the rack, restoration of the chassis is required.

6.1.1 Locking the cable guide

If the maintenance has been done by removing the cables connected to the motherboard unit, lock the cable guide after storing the cables in it. There are the following two types of cable guides. Type B cable guide is locked.

Figure 6-1

Types of cable guides

Type A Type B

Type How to store the cables

Type AWorking

guide by pushing them down.

Type B Store the cables in the cable guide and lock it.

Lock the cable guide after storing the connected cables in the guide.

from the upper part of the cable guide, store the cables in the

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202068

Figure 6-2

Locking the cable guide

6.1.2 Installing the air duct and PSU backplane cover

If maintenance was performed on the motherboard unit, memory, or PSU backplane, install the air duct and PSU backplane cover.

Install the PSU backplane cover by tilting it, inserting the latch (A in Figure

6-3), and sliding the cover to the rear of the chassis.

Note -

Check that the latch of the PSU backplane cover is secured.

Chapter 6　Understanding the Preparations for Restoring the System 69

Figure 6-3

Installing the PSU backplane cover

Attach the air duct vertically.

Fit the air duct guides (four locations) (A in Figure 6-4) into the notches on the motherboard unit, and then fix them with the pins (two locations) (B in Figure

6-4).

Figure 6-4

Installing the air duct

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202070

6.1.3 Installing the upper cover

If the maintenance was performed on an internal FRU in the chassis, install the upper cover.

Install the upper cover by sliding it toward the front of the chassis.

Note -

Check that the pins on the rear of the chassis (four positions) are inserted into the

upper cover.

Figure 6-5

Installing the upper cover

6.1.4 Closing the fan cover

If the maintenance was performed on an internal FRU in the chassis, install the upper cover, and then close the fan cover.

Hold the edge of the fan cover, and close it while pressing the green slide

button toward the inside of the chassis.

Note -

Check that the fan cover is firmly closed and secured.

Chapter 6　Understanding the Preparations for Restoring the System 71

Figure 6-6

Fan cover

Turn the locking screw to the Locked position (

Fujitsu M10-1/SPARC M10-1 Service Manual

･

) to lock.

February 202072

Figure 6-7

Fixing with the locking screw

6.1.5 Putting the chassis into the rack

If the maintenance was performed on an internal FRU in the chassis, install the upper cover, close the fan cover, and then put the chassis back into the rack.

Carefully push the chassis all the way into the rack.

Note -

Check that the chassis is securely mounted and that all the levers are locked.

Chapter 6　Understanding the Preparations for Restoring the System 73

Figure 6-8

Levers on chassis

6.1.6 Installing the power cords

If the power cord has been removed for maintenance, reinstall the power cord, and then replace the cable clamp.

Note -

In the case of a dual power feed, connect the power cords in their original positions by

referring to the record that you made before the start of maintenance.

Insert the power cord all the way straight into the power supply unit

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202074

Figure 6-9

Installing the power cord

Clip the power cords with the cable clamp, and secure the cable clamp.

Lock the latch (A in Figure 6-10) and then push the cable clamp toward the front

the chassis to firmly secure the cable clamp.

Chapter 6　Understanding the Preparations for Restoring the System 75

Figure 6-10

Locking the cable clamp

If you have unlocked and released the cable management arm, restore it to its

original state.

Note -

Confirm that the cable management arm is locked with its tab (A in Figure 6-11).

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202076

Figure 6-11

Cable management arm tab

6.2 Incorporating a FRU into the System with the replacefru Command

This section describes the procedure for incorporating a Field Replaceable Unit (FRU) into the system after maintenance. To do this, resume the replacefru command, which is running, to incorporate the FRU into the system. The following FRUs can be maintained.

■

Power supply unit

■

Fan unit

After performing maintenance on the FRU, return to the operation of the XSCF

firmware replacefru command, and then enter "f".

Please execute the following steps:

1) Confirm the Check LED is blinking.

2) Remove FAN#6.

3) Execute either the following: 3-1) After installing the exchanged device, please select 'finish'. 3-2) If you want to suspend the maintenance without exchanging device,

[f:finish|c:cancel] :

please select 'cancel'.

The following screen is displayed. Wait until the processing has completed.

Chapter 6　Understanding the Preparations for Restoring the System 77

Waiting for FAN#6 to enter install state. [This operation may take up to 1 minute(s)] (progress scale reported in seconds)

0.. done

Diagnostic tests for FAN#6 have started. [This operation may take up to 6 minute(s) 30 second(s) (progress scale reported in seconds)

0.... 30..... 60..... 90. done

]

If your XSCF firmware version is earlier than XCP 2220, the underlined part is displayed as "4 minute(s)."

Confirm that the status is normal ("Normal") after diagnosis, and then enter

"f"

-----------------------------------------------------------------------------Maintenance/Replacement Menu Status of the replaced FRU.

FRU

------------------- -------------/FAN#6

-----------------------------------------------------------------------------The replacement of FAN#6 has completed normally.[f:finish] :

Status

Normal

When the maintenance menu appears, enter "c" to exit the operation.

-----------------------------------------------------------------------------Maintenance/Replacement Menu Please select a type of model which has FRU to be replaced.

1. FAN

2. PSU

-----------------------------------------------------------------------------Select [1,2|c:cancel] :

(Fan Unit) (Power Supply Unit)

6.3 After Replacing the Motherboard Unit/PSU Backplane

This section describes the procedure for restoring the system after reinstalling the motherboard unit or PSU backplane.

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202078

6.3.1 Setting the time

Check that the XSCF STANDBY LED on the operation panel is on.

Execute the showdate command to display the XSCF time.

3. In the following example, the current local time is displayed.

XSCF> Mon Jan 1 09:17:24 JST 2001

showdate

Execute the setdate command to set the XSCF time.

Specify the time in either

yyyy.MM.DD-hh:mm:ss

MMDDhhmmyyyy.ss

the following formats:

year.month.day-hour (24-hour clock):minute:second

monthdayhour (24-hour clock) minuteyear.second

In the following example, "October 20, 2013 16:59:00" is specified.

XSCF>

setdate -s 102016592013.00

6.3.2 Confirming the firmware version

Execute the version command to confirm the firmware version information.

2. If the XCP firmware version does not match that used before the replacement,

update the firmware.

For details, see "16.5 Updating Firmware" in the Fujitsu SPARC M12 and Fujitsu

M10/SPARC M10 System Operation and Administration

If you replace the microSD card, the CMU firmware versions do not match.

However, you do not need to perform an update.

The following example shows "02.01.0001" (*1 in the execution example) as the CMU firmware version of the current XCP, and "02.00.0006" (*2 in the execution example) as the that the CMU firmware versions do not match.

CMU firmware version of the reserve XCP. Thus, you can see

Guide.

XSCF> BB#00-XSCF#0 (Master) XCP0 (Current): 2011 CMU

version -c xcp -v

02.01.0001

Chapter 6　Understanding the Preparations for Restoring the System 79

(*1)

POST

XSCF XCP1 (Reserve): 2011 CMU

XSCF CMU BACKUP #0: 02.01.0001 #1: .. XSCF>

OpenBoot PROM : 4.34.0+1.2.0 Hypervisor

POST

OpenBoot PROM : 4.34.0+1.0.5 Hypervisor

1.20.0

0.21.11

02.01.0001

02.00.0006

1.13.0

0.21.3

02.01.0001

(*2)

6.3.3 When the system is configured with a hardware RAID

If you have replaced the motherboard unit in a hardware RAID configuration, activate the RAID volume.

Execute the setpparparam command to suppress auto-boot.

XSCF>

setpparparam -p 0 -s bootscript "setenv auto-boot false"

Start the system.

For details, see "6.9 Starting the System."

The ok prompt appears.

Enable the RAID volume to check the

status.

For details, see "14.2.11 Re-enabling a Hardware RAID Volume" in the Fujitsu

SPARC M12 and Fujitsu M10/SPARC M10 System Operation and Administration Guide.

Stop the system after returning the Auto boot setting to the original one.

{0}

ok setenv auto-boot? true

XSCF>

poweroff -a

6.4 Diagnosing a Replacement FRU

This section describes the diagnosis function for checking whether a replacement

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202080

FRU is operating normally. For details on the command, see the Fujitsu SPARC M12

and Fujitsu M10/SPARC M10 XSCF Reference Manual for the XCP firmware version

being used.

Execute the testsb command.

2. The testsb command is used to perform an initial diagnosis of the specified

physical system board (PSB). The PSB is powered on and off during the diagnosis. You can check the mounting of HDDs, SSDs, and PCI cards by specifying options.

In the following example, an initial diagnosis of a PSB and a check of the connected I/O are performed.

-v:

Additionally displays a detailed message from the initial diagnosis.

-p: During diagnosis processing, executes the "probe-scsi-all" command of the OpenBoot PROM and displays the result.

-s: During diagnosis processing, executes the "show-devs" command of the OpenBoot PROM and displays the result.

-a: Diagnoses all the mounted PSBs.

XSCF> Initial diagnosis is about to start, Continue?[y|n] :y PSB power on sequence started. POST Sequence 01 Banner LSB#00: POST 3.7.0 (2014/01/30 16:51) :

<< /pci@8000/pci@4/pci@0/pci@0/scsi@0

FCode Version 1.00.56, MPT Version 2.00, Firmware Version 13.00.66.00

Target a

Target d

<< /pci@8100/pci@4 /pci@8100/pci@4/pci@0 /pci@8100/pci@4/pci@0/pci@9 /pci@8100/pci@4/pci@0/pci@1 /pci@8100/pci@4/pci@0/pci@0 /pci@8100/pci@4/pci@0/pci@0/network@0,1 /pci@8100/pci@4/pci@0/pci@0/network@0 :

testsb -v -p -s -a -y

Displayed execution results of "probe-scsi-all">>

Unit 0 SASDeviceName 50000394281b6190 SASAddress 50000394281b6192 PhyNum 0

Unit 0 SASDeviceName 50000394281b5a44 SASAddress 50000394281b5a46 PhyNum 1

Displayed execution results of "show-devs">>

Disk

TOSHIBA MBF2600RC

3706

1172123568 Blocks, 600 GB

Chapter 6　Understanding the Preparations for Restoring the System 81

PSB Test Fault

---- ------- -------00-0 Passed Normal

XSCF>

From the execution result of "probe-scsi-all", confirm that the mounted internal disks are recognized.

From the execution result of "show-devs", confirm that the mounted PCIe cards are recognized.

From the execution result of the initial diagnosis, confirm that "Passed" and "Normal" are displayed for all the PSBs.

6.5 Restoring Setting Information and Configuration Information

6.5.1 Restoring XSCF setting information

This section describes how to restore the XSCF setting information saved to the USB device in "5.6.1 Saving XSCF setting information."

Execute the restoreconfig command to restore the XSCF setting information.

XSCF>

For details, see "10.10 Saving/Restoring XSCF Settings Information" in the Fujitsu

SPARC M12

restoreconfig -V file:///media/usb_msd/backup-file.txt

and Fujitsu M10/SPARC M10 System Operation and Administration Guide.

6.5.2 Confirming that the logical domain configuration is the same as that before memory was installed

This section describes the procedure for checking whether the amount of assigned memory is the same as that recorded as described in "5.3.2 Checking the assignment

status of I/O devices."

Execute the ldm list-domain command, and confirm that the operating

conditions of logical domains logical domain are the same as those before memory was installed.

and the amount of memory assigned to each

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202082

primary#

If you need to disable recovery mode, disable it.

3. a. Use the svccfg command and svcadm command to disable recovery mode.

ldm list-domain

primary# primary#

b. Confirm that recovery mode is disabled.

primary# ldmd/recovery_mode astring

svccfg -s ldmd setprop ldmd/recovery_mode = astring: never svcadm refresh ldmd

svccfg -s ldmd listprop ldmd/recovery_mode

never

6.5.3 Restoring the logical domain configuration information and OpenBoot PROM environment variables

Reflect the setting of the XML file saved in "5.6.3 Saving the logical domain

configuration information and OpenBoot PROM environment variables," and execute

the shutdown command and restart the control domain.

The following shows the procedure for restoring the saved configuration information

the logical domains.

Confirm that the current

primary# factory-default [current]

ldm list-config | grep "factory-default"

logical domain configuration is factory-default.

If [current] does not appear beside "factory-default," the current logical domain configuration is not factory-default. In such a case, follow the procedure below

change the current logical domain configuration to factory-default.

a. Execute the ldm set-spconfig command with "factory-default" specified.

primary#

b. Execute the poweroff command of

XSCF>

The OpenBoot PROM environment variables are initialized. So, reset it to the

original values.

ldm set-spconfig factory-default

the physical partition.

poweroff -p

ppar_id

Chapter 6　Understanding the Preparations for Restoring the System 83

the XSCF firmware and turn off the power

a. To stop in the OpenBoot PROM state, confirm "auto-boot?" out of the

OpenBoot PROM environment variables. If the value is "true", change it to "false".

XSCF> PPAR-ID of PPARs that will be affected:0 OpenBoot PROM variable bootscript will be changed. Continue? [y|n] :

setpparparam -p 0 -s bootscript "setenv auto-boot? false"

b. If you change the setting, confirm the OpenBoot PROM environment variables.

XSCF> use-nvramrc :security-mode :bootscript : setenv auto-boot? false

showpparparam -p 0

c. Execute the poweron command to restart the physical partition.

XSCF>

poweron -p 0

d. Execute the showdomainstatus command to check the status of the control

domain. Confirm that the status of the control domain is displayed as "OpenBoot Running" indicating that it is in the OpenBoot PROM state.

XSCF> Logical Domain Name primary

showdomainstatus -p 0

Status OpenBoot Running

e. Execute the console command to switch

XSCF> Console contents may be logged. Connect to PPAR-ID 0?[y|n] :

console -p 0 -y

f. Restore the OpenBoot PROM environment variables based on the record

saved in "5.6.3 Saving the logical domain configuration information and

OpenBoot PROM environment variables."

The following example restores the boot-device to "/pci@8000/pci@4/pci@0/ pci@0/scsi@0/disk@p0,0".

{0} ok

boot-device = /pci@8000/pci@4/pci@0/pci@0/scsi@0/disk@p0,0 {0} ok boot-device = /pci@8000/pci@4/pci@0/pci@0/scsi@0/disk@p0,0

Fujitsu M10-1/SPARC M10-1 Service Manual

setenv boot-device /pci@8000/pci@4/pci@0/pci@0/scsi@0/disk@p0,0

printenv boot-device

･

the control domain console.

February 202084

The following example restores "auto-boot?" to "true."

{0} ok auto-boot? = true {0} ok auto-boot? = true

{0} ok

primary# factory-default [current]

setenv auto-boot? true

printenv auto-boot?

Boot Oracle Solaris.

boot

On Oracle Solaris super user prompt, confirm that the system started with factory-default.

ldm ls-spconfig

Execute the ldm init-system command to reflect the setting in the saved XML file.

This is an example of restoring configuration information saved in /ldm-set1.xml.

primary# Initiating a delayed reconfiguration operation on the primary domain. All configuration changes for other domains are disabled until the primary domain reboots, at which time the new configuration for the primary domain will also take effect.

ldm init-system -i /ldm-set1.xml

Execute the shutdown command, and restart the control domain.

primary#

Bind resources to a physical domain other than the control domain, and start

the domain.

shutdown -y -g0 -i6

In the following example, the user binds resources to ldom1 and starts it.

primary# primary#

Note -

If the virtual function (VF) is lent to the logical domains by using the SR-IOV function, the configuration of the virtual function may not be restored. Execute the ldm command to manually restore the virtual function that is not restored.

ldm bind ldom1 ldm start ldom1

The following is an example.

Chapter 6　Understanding the Preparations for Restoring the System 85

primary# primary#

Execute the ldm add-spconfig command to save the configuration information

ldm create-vf /SYS/PCI1/IOVNET.PF0 ldm add-io /SYS/PCI1/IOVNET.PF0.VF0 ldom1

the logical domains.

To save configuration information under the same name, execute rm-config to delete it once and then save it.

6.6 Incorporating an Internal Disk

This section describes the procedure (workflow) for incorporating an internal disk by using the hot plug function. To use the hot plug function, the hotplug service of Oracle Solaris needs to be enabled. Check the status of the service. If it is disabled, enable the hotplug service in the following procedure. domain and root domain.

The hot plug function is available only on the control

svcs hotplug

svcadm enable hotplug

If the STATE is disabled, enable the service.

←

For details on the cfgadm command used here, see "2 Dynamically Configuring Devices" in the Managing Devices in Oracle Solaris 11.2 or "Dynamically Configuring Devices (Tasks)" in the Oracle Solaris Administration: Devices and File Systems.

root domain) into which the target internal disk is to be incorporated.

If the hotplug service is disabled for the logical domain (control domain or

root domain) into which the target internal disk is to be the svcadm enable command to enable the hotplug service.

svcadm enable hotplug

Execute the cfgadm command to check the status of the incorporated internal

disk.

super user to Oracle Solaris on the logical domain (control domain

as a

With the cfgadm -al command, confirm that Ap_ID of the replacement internal disk has been changed.

Confirm that Occupant shows "configured." If it does not show "configured," perform

cfgadm -al

Ap_Id

<Omitted> c2 c2::dsk/c2t50000394281B50C6d0 disk c2::es/ses0

step 4.

Type

scsi-sas connected configured

ESI

←

Enables the hotplug service.

incorporated, execute

Receptacle Occupant

connected configured connected configured

Condition

unknown unknown unknown

Fujitsu M10-1/SPARC M10-1 Service Manual

･

February 202086

Oracle M10 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Preface

Audience

Related Documentation

Notes on Safety

Text Conventions

Command Syntax in the Text

Syntax of the Command-Line Interface (CLI)

Document Feedback

1.1 Warning/Caution Indications

1.2 Labels/Tags

1.3 Safety Precautions

1.4 Precautions on Static Electricity

1.5 Other Precautions

1.6 Emergency Power Off

2.1 Identifying the Names and Locations of Components

2.2 Checking the Memory Configuration Rules

2.2.1 Memory installation rules

2.2.2 Checking memory information

2.3 Confirming the Functions of the Operation Panel

2.3.1 Display function of the operation panel

2.3.2 Control function of the operation panel

2.4 Checking the LED Indications

2.4.1 Operation panel LEDs

2.4.2 LEDs on the rear panel (System locator)

2.4.3 LEDs on each component

3.1 Types of Maintenance Supported in the SPARC M10-1

3.2 Active Maintenance

3.3 System-stopped Maintenance (Inactive Maintenance)

4.1 Confirming the System Configuration

4.1.1 Confirming the hardware configuration

4.1.2 Confirming the software and firmware configurations

4.1.3 Confirming the FRU information and resource information

4.2 Troubleshooting

4.2.1 Confirming whether there is a failure

4.2.2 Identifying a failure

4.2.3 Downloading error log information

4.3 Maintenance Precautions

4.3.1 Precautions for replacement

4.3.2 Precautions for expansion

4.3.3 Precautions for reduction

5.1 Preparing Tools Required for Maintenance

5.2 Switching the Mode Switch to Service Mode

5.3 Checking the Operating Condition and Resource Usage Status

5.3.1 Checking the operating condition of the physical partition or logical domain

5.3.2 Checking the assignment status of I/O devices

5.3.3 Checking the usage status of the internal disk

5.4 Enabling the Removal of an Internal Disk

5.4.1 How to identify a disk slot

5.4.2 Releasing an internal disk from the system

5.5 Stopping the Entire System

5.5.1 Stopping the system with the XSCF command

5.5.2 Stopping the system from the operation panel

5.6 Saving Setting Information and Configuration Information

5.6.1 Saving XSCF setting information

5.6.2 Setting recovery mode

5.6.3 Saving the logical domain configuration information and OpenBoot PROM environment variables

5.7 Releasing a FRU from the System with the replacefru Command

5.8 Accessing a FRU

5.8.1 Removing the power cords

5.8.2 Removing the cables

5.8.3 Pulling the chassis out from the rack

5.8.4 Opening the fan cover

5.8.5 Removing the upper cover

5.8.6 Removing the air duct and PSU backplane cover

5.8.7 Releasing the cable guide lock

6.1 Restoring the Chassis

6.1.1 Locking the cable guide

6.1.2 Installing the air duct and PSU backplane cover

6.1.3 Installing the upper cover

6.1.4 Closing the fan cover

6.1.5 Putting the chassis into the rack

6.1.6 Installing the power cords

6.2 Incorporating a FRU into the System with the replacefru Command

6.3 After Replacing the Motherboard Unit/PSU Backplane

6.3.1 Setting the time