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Page 5
Contents
Using This Documentation ................................... .............................................. 9
14Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 15
Detecting and Managing Faults
These topics describe the troubleshooting process.
■
“Troubleshooting the Switch” on page 15
■
“Identifying Components of Faulted Targets” on page 26
■
“Diagnostic Tools” on page 31
■
“Troubleshooting (LEDs)” on page 31
■
“Accessing the SP” on page 37
■
“Troubleshooting (Oracle ILOM /SP Targets)” on page 42
■
“Troubleshooting (Oracle ILOM /System Targets)” on page 47
■
“Troubleshooting (Oracle ILOM Legacy Targets)” on page 52
Related Information
■
“Identifying Components” on page 11
■
“Preparing for Service” on page 63
■
“Servicing Data Cables” on page 81
■
“Servicing the Battery” on page 107
■
“Servicing Fan Modules” on page 119
■
“Servicing Power Supplies” on page 129
■
“Replacing the Switch” on page 139
■
“Returning the Switch to Operation” on page 153
Troubleshooting the Switch
These topics describe how to troubleshoot the switch.
■
“Begin the Diagnostic Process” on page 16
■
“Perform Diagnostics at the Switch” on page 17
■
“Perform Additional Diagnostics at the Switch” on page 19
■
“Perform Diagnostics Remotely” on page 21
■
“Perform Oracle ILOM Target Diagnostics” on page 25
Detecting and Managing Faults15
Page 16
Begin the Diagnostic Process
Related Information
■
“Identifying Components of Faulted Targets” on page 26
■
“Diagnostic Tools” on page 31
■
“Troubleshooting (LEDs)” on page 31
■
“Accessing the SP” on page 37
■
“Troubleshooting (Oracle ILOM /SP Targets)” on page 42
■
“Troubleshooting (Oracle ILOM /System Targets)” on page 47
■
“Troubleshooting (Oracle ILOM Legacy Targets)” on page 52
Begin the Diagnostic Process
Follow this process when you are informed of or recognize a problem.
1.
Are you sure you know the cause of the problem?
■Yes – Go to Step 2.
■No – Go to Step 5.
2.
Is the cause from a software failure or hardware failure?
■Hardware – Go to Step 3.
■Software – The solution is beyond the scope of this document.
Refer to the Oracle EDR InfiniBand Switch and Virtualized I/O Systems AdministrationGuide and the software troubleshooting documentation. If necessary, contact your
authorized Oracle Service Provider.
3.
Are you sure you know the solution to the hardware problem?
■Yes – Go to Step 4.
■No – Go to Step 5.
4.
Replace the problematic component.
See “Faulted Item Replaceable Components” on page 30 for links to component service
tasks.
5.
Are you in the physical presence of the switch?
16Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 17
Perform Diagnostics at the Switch
■Yes – Go to “Perform Diagnostics at the Switch” on page 17.
■No – Go to “Perform Diagnostics Remotely” on page 21.
Related Information
■
“Perform Diagnostics at the Switch” on page 17
■
“Perform Additional Diagnostics at the Switch” on page 19
■
“Perform Diagnostics Remotely” on page 21
■
“Perform Oracle ILOM Target Diagnostics” on page 25
Perform Diagnostics at the Switch
Note - This procedure assumes that the air duct assembly has been removed and the SER MGT
cable remains attached. See “Remove the Air Duct Assembly” on page 68 for instructions.
1.
Are you starting a new troubleshooting session with this task?
■Yes – Go to “Begin the Diagnostic Process” on page 16 and start your
troubleshooting session there.
■No – Go to Step 2.
2.
Are any power supply LEDs on?
■Yes – Go to Step 4.
■No – Go to Step 3.
3.
Check the power cords and supplied power, and correct as necessary.
Refer to the Oracle InfiniBand Switch IS2-46 Installation Guide, then return to Step 2.
4.
Is a power supply amber Attention LED on?
■Yes – Go to Step 5.
■No – Go to Step 7.
5.
Release the tab and unseat the faulted power supply, wait a minute, then reseat
the power supply and secure the tab.
Detecting and Managing Faults17
Page 18
Perform Diagnostics at the Switch
6.
Does the power supply Attention LED persist?
■Yes – Go to Step 16.
■No – Go to Step 7.
7.
Is the green SP LED off?
■Yes – Go to Step 16.
■No – Go to Step 8.
8.
Is a 1GBASE-T port or SFP+ port used for the network management interface?
■Yes – Go to Step 9.
■No – Go to Step 17.
9.
Is the port's Link LED on?
■Yes – Go to Step 10.
■No – Go to Step 11.
10.
Does the Link LED flash on occasion?
■Yes – Go to Step 17.
■No – Go to Step 13.
11.
Are you sure you know that the cabling is wired correctly with good cables and
firm connections?
■Yes – Go to Step 13.
■No – Go to Step 12.
12.
Inspect and replace cabling as necessary.
Then return to Step 9.
13.
Are you sure you know that the communication hardware (terminals, routers,
and switches) are fully functional?
■Yes – Go to Step 15.
18Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 19
Perform Additional Diagnostics at the Switch
■No – Go to Step 14.
14.
Inspect and replace communication hardware as necessary.
Then return to Step 9.
15.
Use new cabling and connect to a different 1GBASE-T port or SFP+ port.
Go to Step 9. If you arrive back at this step a second time, go to Step 16.
16.
Remove the faulted component and install a new component.
See “Faulted Item Replaceable Components” on page 30 for links to service tasks.
17.
Perform further diagnostics.
See “Perform Additional Diagnostics at the Switch” on page 19.
Related Information
■
“Begin the Diagnostic Process” on page 16
■
“Perform Additional Diagnostics at the Switch” on page 19
■
“Perform Diagnostics Remotely” on page 21
■
“Perform Oracle ILOM Target Diagnostics” on page 25
Perform Additional Diagnostics at the Switch
Note - This procedure assumes that the air duct assembly has been removed and the SER MGT
cable remains attached. See “Remove the Air Duct Assembly” on page 68 for instructions.
1.
Are you starting a new troubleshooting session with this task?
■Yes – Go to “Begin the Diagnostic Process” on page 16 and start your
troubleshooting session there.
■No – Go to Step 2.
2.
Is the chassis status amber Attention LED on to indicate a fault?
■Yes – Go to Step 3.
■No – Go to Step 15.
3.
Is a fan module amber Attention LED on?
Detecting and Managing Faults19
Page 20
Perform Additional Diagnostics at the Switch
■Yes – Go to Step 4.
■No – Go to Step 6.
4.
Fully loosen the thumbscrew and unseat the faulted fan module, wait a minute,
then reseat the fan module and tighten the thumbscrew finger-tight.
5.
Does the fan module Attention LED persist?
■Yes – Go to Step 14.
■No – Go to Step 6.
6.
Are magenta-colored PrizmMT cables connected in ports 1 through 26?
■Yes – Go to Step 7.
■No – Reattach the magenta-colored PrizmMT cables to ports 1 through 26,
then go to Step 7.
7.
Are black-colored PrizmMT cables connected in ports 27 through 30?
■Yes – Go to Step 8.
■No – Reattach the black-colored PrizmMT cables to ports 27 through 30,
then go to Step 8.
8.
Are all cabled Ethernet port Link LEDs on?
■Yes – Go to Step 9.
■No – Go to Step 10.
9.
Does any cabled Ethernet port Link LED flash on occasion?
■Yes – Go to Step 15.
■No – Go to Step 12.
10.
Are you sure you know that the cabling for the suspect ports is wired correctly
with good cables and firm connections?
■Yes – Go to Step 12.
20Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 21
Perform Diagnostics Remotely
■No – Go to Step 11.
11.
Inspect and replace cabling as necessary.
Then return to Step 8.
12.
Are you sure you know that the communication hardware (NICs, hosts, routers,
and switches) are fully functional?
■Yes – The switch itself is defective. Go to Step 14.
■No – Go to Step 13.
13.
Inspect and replace communication hardware as necessary.
Then return to Step 8.
14.
Remove the faulted component and install a new component.
See “Faulted Item Replaceable Components” on page 30 for links to service tasks.
15.
Perform further diagnostics.
See “Perform Diagnostics Remotely” on page 21.
Related Information
■
“Begin the Diagnostic Process” on page 16
■
“Perform Diagnostics at the Switch” on page 17
■
“Perform Diagnostics Remotely” on page 21
■
“Perform Oracle ILOM Target Diagnostics” on page 25
Perform Diagnostics Remotely
1.
Are you starting a new troubleshooting session with this task?
■Yes – Go to “Begin the Diagnostic Process” on page 16 and start your
troubleshooting session there.
■No – Go to Step 2.
2.
Do you access the SP from the network or terminal server?
■Network – Go to Step 3.
Detecting and Managing Faults21
Page 22
Perform Diagnostics Remotely
■Terminal server (serial interface) – Go to Step 8.
3.
Can you access the SP from the network?
See “Access the SP (RJ-45 Port)” on page 37, then return to this step.
■Yes – Go to Step 17.
■No – Go to Step 4.
4.
Can you ping the switch from the network?
■Yes – Go to Step 6.
■No – Go to Step 5.
5.
Are you sure that the network parameters are configured correctly?
■Yes – Go to Step 12.
■No – Go to Step 7.
6.
From the terminal server (serial interface), enable the network administrative
interface and network services through Oracle ILOM.
-> set /SP/network state=enabled
-> set /SP/services/ssh state=enabled
-> set /SP/services/https servicestate=enabled
Then return to Step 3.
7.
From the terminal server (serial interface), configure the correct network
parameters through Oracle ILOM.
See “Access the SP (SER MGT Port)” on page 38, then return to this step.
Type:
-> set /SP/network pendingipdiscovery=static
-> set /SP/network pendingipaddress=IP_address_for_SP
-> set /SP/network pendingipgateway=IP_address_for_gateway
-> set /SP/network pendingipnetmask=255.255.255.0
-> set /SP/network commitpending=true
Then return to Step 3.
8.
Can you access the SP from the terminal server or serial interface?
See “Access the SP (SER MGT Port)” on page 38, then return to this step.
22Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 23
Perform Diagnostics Remotely
■Yes – Go to Step 17.
■No – Go to Step 9.
9.
Are you sure that the serial parameters are configured correctly?
■Yes – Go to Step 12.
■No – Go to Step 10.
10.
Configure the correct serial parameters for the terminal server or serial console.
■
Baud – 9600
■
Data bits – 8
■
Parity – N
■
Stop bits – 1
■
Flow control – none
11.
From the network, configure the correct serial parameters through Oracle ILOM.
See “Access the SP (RJ-45 Port)” on page 37, then return to this step.
Type:
-> set /SP/serial/external pendingflowcontrol=none
-> set /SP/serial/external pendingspeed=9600
-> set /SP/serial/external commitpending=true
Then return to Step 8.
12.
Are you sure that the cabling is wired correctly with good cables and firm
connections?
■Yes – Go to Step 14.
■No – Go to Step 13.
13.
Inspect and replace cabling as necessary.
Then return to Step 2.
14.
Are you sure that the communication hardware (NICs, hosts, terminals, routers,
and switches) is fully functional?
■Yes – Go to Step 16.
■No – Go to Step 15.
Detecting and Managing Faults23
Page 24
Perform Diagnostics Remotely
15.
Inspect and replace communication hardware as necessary.
Then return to Step 2.
16.
Perform a visual inspection of the switch.
See “Perform Diagnostics at the Switch” on page 17.
17.
Display the log files from Oracle ILOM.
-> show /SP/logs/event/list Class==Fault Type==Fault
18.
Do the log entries identify the problem?
■Yes – Go to Step 19.
■No – Go to Step 22.
19.
Is the problem hardware or software related?
■Hardware – Go to Step 20.
■Software – The solution is beyond the scope of this document. Refer to the
switch Oracle InfiniBand Switch and Virtualized I/O Systems Administration
Guide and the software troubleshooting documentation. If necessary,
contact your authorized Oracle Service Provider.
20.
Has enough information been provided to justify a service operation?
■Yes – Go to Step 21.
■No – Go to Step 22.
21.
Remove the faulted component and install a new component.
See “Faulted Item Replaceable Components” on page 30 or “Oracle ILOM Legacy Target
Replaceable Components” on page 28 for links to component service tasks.
22.
Perform Oracle ILOM target diagnostics.
See “Perform Oracle ILOM Target Diagnostics” on page 25.
Related Information
■
“Begin the Diagnostic Process” on page 16
■
“Perform Diagnostics at the Switch” on page 17
■
“Perform Additional Diagnostics at the Switch” on page 19
■
“Perform Oracle ILOM Target Diagnostics” on page 25
24Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 25
Perform Oracle ILOM Target Diagnostics
Perform Oracle ILOM Target Diagnostics
1.
Are you starting a new troubleshooting session with this task?
■Yes – Go to “Begin the Diagnostic Process” on page 16 and start your
troubleshooting session there.
■No – Go to Step 2.
2.
Display problematic components with Oracle ILOM.
-> show /System/Open_Problems
3.
Are there any problematic components?
■Yes – Go to Step 11.
■No – Go to Step 4.
4.
Display the subsystems' health with Oracle ILOM.
-> show /System -t health
5.
Are there any unhealthy subsystems?
■Yes – Go to Step 6.
■No – Go to Step 7.
6.
Are any individual components unhealthy?
■Yes – Go to Step 11.
■No – Go to Step 7.
7.
Are you sure that Oracle ILOM legacy targets are enabled?
■Yes – Go to Step 9.
■No – Go to Step 8.
8.
Enable Oracle ILOM legacy targets.
-> set /SP/cli legacy_targets=enabled
Detecting and Managing Faults25
Page 26
Identifying Components of Faulted Targets
9.
Investigate the sensors of suspect components.
See “Display Status for Specific Components” on page 53, then return to this step. Use
these tables for legacy targets.
Legacy Target TypeLinks
Alarm state and FRUID“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
Power consumption“Oracle ILOM Legacy Targets for Power Consumption” on page 58
Voltage“Oracle ILOM Legacy Targets for Voltage” on page 58
Temperature“Oracle ILOM Legacy Targets for Temperature” on page 59
Fan speed“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
LED state“Oracle ILOM Legacy Targets for LED States” on page 61
10.
Were any displayed values outside the range of normal operation or indicative of
an alarm or fault?
■Yes – Go to Step 11.
■No – Continued diagnostics are beyond the scope of this document.
Refer to the software documentation or contact your Authorized Oracle Service Provider.
11.
Use the component Oracle ILOM path or component name to determine which
component to service.
See “Oracle ILOM Legacy Target Replaceable Components” on page 28 and “Faulted Item
Replaceable Components” on page 30 for links to component service tasks.
Related Information
■
“Begin the Diagnostic Process” on page 16
■
“Perform Diagnostics at the Switch” on page 17
■
“Perform Additional Diagnostics at the Switch” on page 19
■
“Perform Diagnostics Remotely” on page 21
Identifying Components of Faulted Targets
These topics map targets and faulted components to their service tasks.
■
“Oracle ILOM /HOST and /SP Target Replaceable Components” on page 27
■
“Oracle ILOM /System Target Replaceable Components” on page 27
■
“Oracle ILOM Legacy Target Replaceable Components” on page 28
■
“Faulted Item Replaceable Components” on page 30
26Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 27
Related Information
■
“Troubleshooting the Switch” on page 15
■
“Diagnostic Tools” on page 31
■
“Troubleshooting (LEDs)” on page 31
■
“Accessing the SP” on page 37
■
“Troubleshooting (Oracle ILOM /SP Targets)” on page 42
■
“Troubleshooting (Oracle ILOM /System Targets)” on page 47
■
“Troubleshooting (Oracle ILOM Legacy Targets)” on page 52
Oracle ILOM /HOST and /SP Target Replaceable
Components
Oracle ILOM TargetComponentLinks
/HOST and all subtargets
/SP and all subtargets
/SP/clock
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Battery“Servicing the Battery” on page 107
Identifying Components of Faulted Targets
Related Information
■
“Oracle ILOM /System Target Replaceable Components” on page 27
■
“Oracle ILOM Legacy Target Replaceable Components” on page 28
■
“Faulted Item Replaceable Components” on page 30
Oracle ILOM /System Target Replaceable
Components
Oracle ILOM TargetComponentLinks
/System
/System/Cooling
/System/Cooling/Fans/Fan_0
/System/Cooling/Fans/Fan_1
/System/Cooling/Fans/Fan_2
/System/Cooling/Fans/Fan_3
/System/Cooling/Fans/Fan_4
Switch“Replacing the Switch” on page 139
Fan modules“Servicing Fan Modules” on page 119
Fan module 0“Servicing Fan Modules” on page 119
Fan module 0“Servicing Fan Modules” on page 119
Fan module 1“Servicing Fan Modules” on page 119
Fan module 1“Servicing Fan Modules” on page 119
Fan module 2“Servicing Fan Modules” on page 119
Detecting and Managing Faults27
Page 28
Identifying Components of Faulted Targets
Oracle ILOM TargetComponentLinks
/System/Cooling/Fans/Fan_5
/System/Cooling/Fans/Fan_6
/System/Cooling/Fans/Fan_7
/System/Firmware
/System/Firmware/Other_Firmware/Firmware_x
/System/Log
/System/Networking
/System/Networking/Switches/Switch_x
/System/Power
/System/Power/Power_Supplies/Power_Supply_0
/System/Power/Power_Supplies/Power_Supply_1
Fan module 2“Servicing Fan Modules” on page 119
Fan module 3“Servicing Fan Modules” on page 119
Fan module 3“Servicing Fan Modules” on page 119
FirmwareOracle EDR InfiniBand and Virtualized I/
O Systems Administration Guide
FirmwareOracle EDR InfiniBand and Virtualized I/
O Systems Administration Guide
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Power supplies“Servicing Power
Supplies” on page 129
Power supply 0“Servicing Power
Supplies” on page 129
Power supply 1“Servicing Power
Supplies” on page 129
Related Information
■
“Oracle ILOM /HOST and /SP Target Replaceable Components” on page 27
■
“Oracle ILOM Legacy Target Replaceable Components” on page 28
■
“Faulted Item Replaceable Components” on page 30
Oracle ILOM Legacy Target Replaceable
Components
Oracle ILOM TargetComponentLinks
/SYS
/SYS/COMe
/SYS/ETHSWITCH0
/SYS/FMx
/SYS/FMx/FANy
/SYS/FMx/FANy/TACH
/SYS/FMx/PRSNT
/SYS/IBSWITCH0
/SYS/LOCATE
/SYS/MB
/SYS/MB/T_AMB
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Fan module x“Servicing Fan Modules” on page 119
Fan module x“Servicing Fan Modules” on page 119
Fan module x“Servicing Fan Modules” on page 119
Fan module x“Servicing Fan Modules” on page 119
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
28Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 29
Oracle ILOM TargetComponentLinks
/SYS/MB/T_HCA
/SYS/MB/T_IBSWITCH
/SYS/MB/T_OUT
/SYS/MB/V_+1V0
/SYS/MB/V_+1V2
/SYS/MB/V_+1V5
/SYS/MB/V_+1V8
/SYS/MB/V_+2V5
/SYS/MB/V_+3V3
/SYS/MB/V_+0V85_HCA
/SYS/MB/V_+1V05_HCA
/SYS/MB/V_+0V85_IBSW
/SYS/MB/V_+1V05_IBSW
/SYS/MB/V_+3V3_MBOMA
/SYS/MB/V_VBAT
/SYS/OK
/SYS/PSx
/SYS/PSx/INPUT_POWER
/SYS/PSx/I_IN
/SYS/PSx/I_OUT
/SYS/PSx/OUTPUT_POWER
/SYS/PSx/PRSNT
/SYS/PSx/PWROK
/SYS/PSx/V_IN
/SYS/PSx/V_OUT
/SYS/SERVICE
/SYS/SP
/SYS/SP/OK
/SYS/SP/V_+1V0
/SYS/SP/V_+1V5
/SYS/SP/V_+1V8
/SYS/SP/V_+3V3
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Battery“Servicing the Battery” on page 107
Switch“Replacing the Switch” on page 139
Power supply x“Servicing Power Supplies” on page 129
Power cordOracle InfiniBand Switch IS2-46 Installation
Guide
Power supply x“Servicing Power Supplies” on page 129
Power supply x“Servicing Power Supplies” on page 129
Power supply x“Servicing Power Supplies” on page 129
Power supply x“Servicing Power Supplies” on page 129
Power supply x“Servicing Power Supplies” on page 129
Power cordOracle InfiniBand Switch IS2-46 Installation
Guide
Power supply x“Servicing Power Supplies” on page 129
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Switch“Replacing the Switch” on page 139
Identifying Components of Faulted Targets
Related Information
■
“Oracle ILOM /HOST and /SP Target Replaceable Components” on page 27
■
“Oracle ILOM /System Target Replaceable Components” on page 27
Detecting and Managing Faults29
Page 30
Identifying Components of Faulted Targets
■
“Faulted Item Replaceable Components” on page 30
Faulted Item Replaceable Components
Faulted ItemComponentLinks
BatteryBattery“Servicing the Battery” on page 107
Battery voltageBattery“Servicing the Battery” on page 107
CablesCables“Servicing Data Cables” on page 81
Chassis LEDsSwitch“Replacing the Switch” on page 139
DateBattery“Servicing the Battery” on page 107
Ethernet switch chipSwitch“Replacing the Switch” on page 139
Fan moduleFan module“Servicing Fan Modules” on page 119
Fan module Attention LEDFan module“Servicing Fan Modules” on page 119
Fan module fan speedFan module“Servicing Fan Modules” on page 119
Fan module presenceFan module“Servicing Fan Modules” on page 119
IB switch chipSwitch“Replacing the Switch” on page 139
Link LEDsSwitch
“Replacing the Switch” on page 139
Cable
Main boardSwitch“Replacing the Switch” on page 139
Main board LEDsSwitch“Replacing the Switch” on page 139
Main board temperaturesSwitch“Replacing the Switch” on page 139
Main board voltagesSwitch“Replacing the Switch” on page 139
PrizmMT cableCable“Servicing Data Cables” on page 81
Power consumptionPower supply
Power cord
Switch
Power supplyPower supply“Servicing Power Supplies” on page 129
Power supply Attention LEDPower supply“Servicing Power Supplies” on page 129
Power supply currentPower supply“Servicing Power Supplies” on page 129
Power supply fanPower supply“Servicing Power Supplies” on page 129
Power supply output voltagePower supply“Servicing Power Supplies” on page 129
Power supply presencePower supply“Servicing Power Supplies” on page 129
RJ-45 cableCable“Servicing Data Cables” on page 81
where SCP_IP_address is the IP address to be assigned to the SCP. Alternatively, you can
configure IP address assignment by DHCP or Oracle ILOM. If you provide a static IP address,
you will also need to provide the netmask and the IP address of the management network
gateway. For example:
[root@hostname ~]# nm3tool ipaddress 123.45.67.90
Enter netmask: 255.255.255.0
Enter default gateway: 123.45.67.1
Restart network now? (Y/n)
10.
Restart the network to use the new values.
Restart network now? (Y/n)Y
Shutting down interface eth0: [ OK ]
Shutting down interface eth1: [ OK ]
Shutting down loopback interface: [ OK ]
Bringing up loopback interface: [ OK ]
Bringing up interface eth0:
Determining IP information for eth0... done.
[ OK ]
Bringing up interface eth1: Determining if ip address 169.254.2.1 is already in use for
device eth1...
[ OK ]
Detecting and Managing Faults41
Page 42
Troubleshooting (Oracle ILOM /SP Targets)
[root@hostname ~]#
11.
(Optional) Set the hostname.
Provide the new host name. For example:
[root@hostname ~]# nm3tool hostnamehostname
where hostname is the host name of the SCP. For example:
[root@hostname ~]# nm3tool apply
Setting network configuration from XML
[root@hostname ~]#
13.
Consider your next steps.
■If you performed this task as part of a troubleshooting operation, return to
the troubleshooting process.
See “Perform Diagnostics Remotely” on page 21.
■If you performed this task as part of replacement switch configuration,
return to that procedure.
See “Configure the Replacement Switch” on page 161.
Related Information
■
“Access the SP (RJ-45 Port)” on page 37
■
“Access the SP (SER MGT Port)” on page 38
■
“Access the SCP (RJ-45 Port)” on page 39
Troubleshooting (Oracle ILOM /SP Targets)
These topics display logs, check network management parameters, display user sessions, and
verify firmware versions.
■
“Display Oracle ILOM Log Entries” on page 43
■
“Oracle ILOM Log Entry Filters” on page 44
■
“Display Network Management Configuration Properties” on page 45
42Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 43
■
“Display User Session Information” on page 45
■
“Display the SP Firmware Version” on page 46
Related Information
■
“Troubleshooting the Switch” on page 15
■
“Identifying Components of Faulted Targets” on page 26
■
“Diagnostic Tools” on page 31
■
“Troubleshooting (LEDs)” on page 31
■
“Accessing the SP” on page 37
■
“Troubleshooting (Oracle ILOM /System Targets)” on page 47
■
“Troubleshooting (Oracle ILOM Legacy Targets)” on page 52
Display Oracle ILOM Log Entries
1.
Access the Oracle ILOM CLI.
See “Accessing the SP” on page 37.
Display Oracle ILOM Log Entries
2.
Display the Oracle ILOM event log.
-> show /SP/logs/event/list Class==class Type==type
where class and type are chosen from the table in “Oracle ILOM Log Entry
Filters” on page 44.
For example, to display log entries pertaining to faults, type:
-> show /SP/logs/event/list Class==Fault Type==Fault
Event
ID Date/Time Class Type Severity
----- ------------------------ -------- -------- -------1741 Tue Mar 6 20:13:05 2012 Fault Fault critical
Fault detected at time = Tue Mar 6 20:13:05 2012. The suspect component:
/SYS/PS1 has fault.chassis.power.ext-fail with probability=100. Refer to
...
->
For this example, power supply 1 has had a fault. A URL is provided for more information
about the fault.
Related Information
■
“Oracle ILOM Log Entry Filters” on page 44
■
“Display Network Management Configuration Properties” on page 45
Detecting and Managing Faults43
Page 44
Display Oracle ILOM Log Entries
■
“Display User Session Information” on page 45
■
“Display the SP Firmware Version” on page 46
Oracle ILOM Log Entry Filters
When you display the Oracle ILOM log, you can filter the output to specific classes and
types of entries using combinations of the Class and Type parameters. See “Display Oracle
ILOM Log Entries” on page 43. This table describes the combinations and entries that are
displayed.
ParametersEntries Displayed
Class==Audit Type==Log
Class==IPMI Type==Log
Class==Chassis Type==State
Class==Chassis Type==Action
Class==Fault Type==Fault
Class==Fault Type==Repair
Commands that result in a configuration change. Description includes
user, command, command parameters, and success or failure.
Any event that is placed in the IPMI system event log is also put into the
management log.
Changes to the component inventory and general switch state.
Shutdown events for switch chassis, hot-insert, and hot-removal of
components.
Fault management faults. Description gives the time the fault was detected
and the suspect component.
Fault management repairs. Description gives the component name.
The output can be further filtered with the Severity parameter, which has one of five values:
■
Debug
■
Down
■
Critical
■
Major
■
Minor
For example, to display only log entries indicating a minor change to the switch inventory, type:
-> show /SP/logs/event/list Class==Chassis Type==State Severity==Minor
Related Information
■
“Display Oracle ILOM Log Entries” on page 43
■
“Display Network Management Configuration Properties” on page 45
■
“Display User Session Information” on page 45
■
“Display the SP Firmware Version” on page 46
44Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
46Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 47
Troubleshooting (Oracle ILOM /System Targets)
■
“Oracle ILOM Log Entry Filters” on page 44
■
“Display Network Management Configuration Properties” on page 45
■
“Display User Session Information” on page 45
Troubleshooting (Oracle ILOM /System Targets)
These topics display the health state of various systems and components.
■
“Display Problematic Components” on page 47
■
“Open Problem Faults” on page 48
■
“Display the General Health of Components and Systems” on page 49
■
“Oracle ILOM Target Health States” on page 50
■
“Display Active Power Consumption” on page 51
Related Information
■
“Troubleshooting the Switch” on page 15
■
“Identifying Components of Faulted Targets” on page 26
■
“Diagnostic Tools” on page 31
■
“Troubleshooting (LEDs)” on page 31
■
“Accessing the SP” on page 37
■
“Troubleshooting (Oracle ILOM /SP Targets)” on page 42
■
“Troubleshooting (Oracle ILOM Legacy Targets)” on page 52
Display Problematic Components
1.
Access the Oracle ILOM CLI.
See “Accessing the SP” on page 37.
2.
Display problematic components.
-> show /System/Open_Problems
Open Problems (0)
Date/Time Subsystems Component
------------------------ ------------------ -----------Thu Dec 17 05:00:01 2015 System MB (Motherboard)
fault.chassis.battery.fail (Probability:100, UUID:76a2179a-51bd-c836-a7f1-af62953577fa,
Resource:/SYS/MB, Part
Number:7092577, Serial Number:AK00329231, Reference Document:http://support.oracle.com/
msg/---)
Detecting and Managing Faults47
Page 48
Display Problematic Components
->
In this example, the backup battery is problematic as identified by the text following the words
fault.chassis.
3.
Compare the output with the examples in “Open Problem Faults” on page 48.
4.
Consider your next step.
■Replace the component identified in the output.
See “Oracle ILOM Legacy Target Replaceable Components” on page 28 and “Faulted
Item Replaceable Components” on page 30 for links to service tasks.
■Perform further troubleshooting.
See “Display the General Health of Components and Systems” on page 49 and
“Display Status for Specific Components” on page 53.
Related Information
■
“Open Problem Faults” on page 48
■
“Display the General Health of Components and Systems” on page 49
■
“Oracle ILOM Target Health States” on page 50
■
“Display Active Power Consumption” on page 51
Open Problem Faults
In the output of the /System/Open_Problems target, the string of text that begins with fault.
chassis. identifies the faulty component. Additionally, the text that follows Resourceis the
Oracle ILOM target of the component that faulted. This table provides example output for
various component faults. Once you identify the component that has faulted, see “Oracle ILOM
Legacy Target Replaceable Components” on page 28 and “Faulted Item Replaceable
Components” on page 30 for links to service tasks.
Component Faulted
Ambient temperature
Battery
48Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
/System/Open_Problems Output
Date/Time Subsystems Component ------------------------ ------------------ ------------ Thu
Dec 17 05:11:35 2015 System MB (Motherboard) fault.chassis.env.temp.over-fail (Probability:
100, UUID:4c4bdfa1-f7d5-c7a7-e59e-f9a8ce4fab21, Resource:/SYS/MB, Part Number:7092577,
Serial Number:BS00329231, Reference Document:http://support.oracle.com/msg/---)
Date/Time Subsystems Component ------------------------ ------------------ ------------ Thu
Dec 17 05:00:01 2015 System MB (Motherboard) fault.chassis.battery.fail (Probability:100,
UUID:76a2179a-51bd-c836-a7f1-af62953577fa, Resource:/SYS/MB, Part Number:7092577, Serial
Number:BS00329231, Reference Document:http://support.oracle.com/msg/---)
Page 49
Display the General Health of Components and Systems
Component Faulted
Fan module
Main board temperature
Main board voltage
Power supply
Related Information
■
■
■
■
/System/Open_Problems Output
Date/Time Subsystems Component ------------------------ ------------------ ------------ Thu
Dec 17 05:18:44 2015 System FMx (Fan Module) fault.chassis.device.fan.fail (Probability:
100, UUID:0ebf1655-8700-c90e-fa53-ea6c3b2b25a0, Resource:/SYS/FMx, Part Number:N/A, Serial
Number:N/A, Reference Document:http://support.oracle.com/msg/---)
Date/Time Subsystems Component ------------------------ ------------------ ------------ Thu
Dec 17 05:04:16 2015 System MB (Motherboard) fault.chassis.temp.shutdown (Probability:50,
UUID:01bacc0f-986e-e346-94aa-84e41a1c1595, Resource:/SYS/MB, Part Number:7092577, Serial
Number:BS00329231, Reference Document:http://support.oracle.com/msg/---)
Date/Time Subsystems Component ------------------------ ------------------ ------------ Thu
Dec 17 05:13:26 2015 System SP (Service Processor) fault.chassis.voltage.fail (Probability:
100, UUID:0a408985-6011-ccd7-c3a1-e01c7254ea87, Resource:/SYS/SP, Part Number:7096151,
Serial Number:BS9089M+15306P00M0, Reference Document:http://support.oracle.com/msg/---)
Date/Time Subsystems Component ------------------------ ------------------ ------------ Thu
Dec 17 05:17:11 2015 Power PSx (Power Supply 1) fault.chassis.device.psu.fail (Probability:
100, UUID:b516a939-23c2-ee8b-e997-d915ca03d044, Resource:/SYS/PSx, Part Number:7065505-01,
Serial Number:BS2517, Reference Document:http://support.oracle.com/msg/---)
“Display Problematic Components” on page 47
“Display the General Health of Components and Systems” on page 49
“Oracle ILOM Target Health States” on page 50
“Display Active Power Consumption” on page 51
Display the General Health of Components and
Systems
1.
Access the Oracle ILOM CLI.
See “Accessing the SP” on page 37.
2.
Display the health of the switch components.
-> show /System -t health
Target | Property | Value
---------------------------------------------+-----------+------/System | health | OK
/System/Power | health | OK
/System/Power/Power_Supplies/Power_Supply_0 | health | OK
/System/Power/Power_Supplies/Power_Supply_1 | health | OK
/System/Cooling | health | OK
/System/Cooling/Fans/Fan_0 | health | OK
/System/Cooling/Fans/Fan_1 | health | OK
/System/Cooling/Fans/Fan_2 | health | OK
Detecting and Managing Faults49
Page 50
Display the General Health of Components and Systems
/System/Cooling/Fans/Fan_3 | health | OK
/System/Cooling/Fans/Fan_4 | health | OK
/System/Cooling/Fans/Fan_5 | health | OK
/System/Cooling/Fans/Fan_6 | health | OK
/System/Cooling/Fans/Fan_7 | health | OK
/System/Networking | health | OK
/System/Networking/Switches/Switch_0 | health | OK
/System/Networking/Switches/Switch_1 | health | OK
->
3.
In the output, identify the health state from the value column.
See “Oracle ILOM Target Health States” on page 50.
Use this table to help identify unhealthy components.
TargetComponent
/System
/System/Cooling
/System/Networking
/System/Power
Switch
Fan elements
Switch chips
Power supplies
4.
Consider your next step.
■Perform further troubleshooting.
See “Display Status for Specific Components” on page 53.
■Replace the component.
See “Oracle ILOM /System Target Replaceable Components” on page 27 or “Faulted
Item Replaceable Components” on page 30 for links to service tasks.
Related Information
■
“Display Problematic Components” on page 47
■
“Open Problem Faults” on page 48
■
“Oracle ILOM Target Health States” on page 50
■
“Display Active Power Consumption” on page 51
Oracle ILOM Target Health States
Use this table to clarify health states as seen in the health property of Oracle ILOM /System
targets.
50Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 51
Health stateDescription
OK
Not Available
Service Required
Switch or hardware component is fully functional.
Oracle ILOM is unable to provide health status for this hardware component.
Oracle ILOM might require HMP to be installed. See the Oracle HMP documentation library at http://
docs.oracle.com/cd/E20451_01/.
Oracle ILOM has detected a problem with the component that requires a service action to resolve the issue.
If this health status appears at the system level, view the /System/Open_Problems target. See “Display
Problematic Components” on page 47. If the health status appears in the Open Problems table, refer to
the URL provided in the table for further details.
Related Information
■
“Display Problematic Components” on page 47
■
“Open Problem Faults” on page 48
■
“Display the General Health of Components and Systems” on page 49
■
“Display Active Power Consumption” on page 51
Display Active Power Consumption
Display Active Power Consumption
1.
Access the Oracle ILOM CLI.
See “Accessing the SP” on page 37.
2.
Display the power consumed in real time.
-> show /System/Power actual_power_consumption
/System/Power
Properties:
actual_power_consumption = 188 watts
->
The power is displayed in watts.
Related Information
■
“Display Problematic Components” on page 47
■
“Open Problem Faults” on page 48
■
“Display the General Health of Components and Systems” on page 49
■
“Oracle ILOM Target Health States” on page 50
Detecting and Managing Faults51
Page 52
Troubleshooting (Oracle ILOM Legacy Targets)
Troubleshooting (Oracle ILOM Legacy Targets)
These topics describe how to display measured values for component parameters.
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
Related Information
■
“Troubleshooting the Switch” on page 15
■
“Identifying Components of Faulted Targets” on page 26
■
“Diagnostic Tools” on page 31
■
“Troubleshooting (LEDs)” on page 31
■
“Accessing the SP” on page 37
■
“Troubleshooting (Oracle ILOM /SP Targets)” on page 42
■
“Troubleshooting (Oracle ILOM /System Targets)” on page 47
Enable Oracle ILOM Legacy Targets
Oracle ILOM legacy targets are not available or functional until you perform this task.
1.
Access the Oracle ILOM CLI.
See “Accessing the SP” on page 37.
2.
Enable the Oracle ILOM legacy targets.
-> set /SP/cli legacy_targets=enabled
Set 'legacy_targets' to 'enabled'
->
52Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 53
Display Status for Specific Components
3.
You can now perform diagnostics with Oracle ILOM legacy targets.
See “Display Status for Specific Components” on page 53.
Related Information
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
Display Status for Specific Components
1.
Access the Oracle ILOM CLI.
See “Accessing the SP” on page 37.
2.
If not already done, enable Oracle ILOM legacy targets.
See “Enable Oracle ILOM Legacy Targets” on page 52.
3.
For the type of component status, type the appropriate command.
■For fault state, type:
-> show target fault_state
where target is from the table in “Oracle ILOM Legacy Targets for Fault State and
FRUID” on page 55. A fault state of OK means no fault. A fault state of Faulted meas
there is a fault.
■For FRUID, type:
-> show target -d properties
where the target capable of displaying FRUID is from the table in “Oracle ILOM Legacy
Targets for Alarm State” on page 56.
■For alarm state, type:
Detecting and Managing Faults53
Page 54
Clear a Fault Manually
4.
-> show target alarm_status
where target is from the table in “Oracle ILOM Legacy Targets for Alarm
State” on page 56. An alarm state of cleared means no alarm. An alarm state of state
asserted means there is an alarm.
■For power, voltage, temperature, fan speed, or LED state of a component,
type:
-> show target value
where target is from the tables in:
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
If the output of the command indicates a fault or displays values outside normal
operating parameters, replace the component indicated by the respective table.
See “Oracle ILOM Legacy Target Replaceable Components” on page 28 or “Faulted Item
Replaceable Components” on page 30 for a link to the service task for that component.
Related Information
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
Clear a Fault Manually
Faults can be detected by Oracle ILOM or the native OS of the SP. The native OS
communicates the faults it has discovered to Oracle ILOM.
54Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 55
Clear a Fault Manually
If Oracle ILOM detects a fault and subsequent component replacement, Oracle ILOM
automatically clears the fault. However, if the native OS detects a fault, you might need to
manually clear the fault from Oracle ILOM after resolution.
If the fault persists after a replacement operation with a known good component, use this
procedure to clear the fault.
1.
Access the Oracle ILOM CLI.
See “Accessing the SP” on page 37.
2.
Reset the component to clear the fault manually.
-> set target clear_fault_action=true
where target is the Oracle ILOM target of the faulted component. See “Resettable
Targets” on page 62 for a list of targets.
For example, to reset and clear a fault with power supply 0, type:
-> set /SYS/PS0 clear_fault_action=true
Are you sure you want to clear /SYS/PS0 (y/n)? y
Set 'clear_fault_action' to 'true'
->
Related Information
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
Oracle ILOM Legacy Targets for Fault State and
FRUID
This table lists components that might be in a fault state, or have FRUID information. See
“Oracle ILOM Legacy Target Replaceable Components” on page 28 or “Faulted Item
Replaceable Components” on page 30 for a link to the service task for that component.
Detecting and Managing Faults55
Page 56
Clear a Fault Manually
Faulted SensorOracle ILOM TargetComponent to Be Replaced
Fan module x fault
Fan module x fan y fault
Main board fault and FRUID
Power supply x fault and FRUID
SP fault and FRUID
System fault and FRUID
/SYS/FMx
/SYS/FMx/FANy
/SYS/MB
/SYS/PSx
/SYS/SP
/SYS
Fan module x
Fan module x
Switch
Power supply x
Switch
Switch
Related Information
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
Oracle ILOM Legacy Targets for Alarm State
This table lists components that might be in an alarm state. See “Oracle ILOM Legacy
Target Replaceable Components” on page 28 or “Faulted Item Replaceable
Components” on page 30 for a link to the service task for that component.
Sensor in Alarm StateOracle ILOM TargetComponent to Be Replaced
Exhaust air temperature
Fan module x fan y speed
Fan module x presence
HCA temperature
IB switch chip temperature
Intake air temperature
Main board fault and FRUID
Main board 1.0 VDC
Main board 1.2 VDC
56Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
/SYS/MB/T_OUT
/SYS/FMx/FANy/TACH
/SYS/FMx/PRSNT
/SYS/MB/T_HCA
/SYS/MB/T_IBSWITCH
/SYS/MB/T_AMB
/SYS/MB
/SYS/MB/V_+1V0
/SYS/MB/V_+1V2
Switch
Fan module x
Fan module x
Switch
Switch
Switch
Switch
Switch
Switch
Page 57
Clear a Fault Manually
Sensor in Alarm StateOracle ILOM TargetComponent to Be Replaced
Main board 1.5 VDC
Main board 1.8 VDC
Main board 2.5 VDC
Main board 3.3 VDC
Main board HCA 0.85 VDC
Main board HCA 1.05 VDC
Main board IB switch chip 0.85 VDC
Main board IB switch chip 1.05 VDC
Main board MBOM 3.3 VDC
Main board Standby 3.3 VDC
MBOM temperature
Power supply x fault and FRUID
Power supply x input current
Power supply x input power consumed
Power supply x input voltage
Power supply x OK state
Power supply x output current
Power supply x output power delivered
Power supply x output voltage
Power supply x presence
RTC backup battery
SP 1.0 VDC
SP 1.5 VDC
SP 1.8 VDC
SP 3.3 VDC
/SYS/MB/V_+1V5
/SYS/MB/V_+1V8
/SYS/MB/V_+2V5
/SYS/MB/V_+3V3
/SYS/MB/V_+0V85_HCA
/SYS/MB/V_+1V05_HCA
/SYS/MB/V_+0V85_IBSW
/SYS/MB/V_+1V05_IBSW
/SYS/MB/V_+3V3_MBOMA
/SYS/MB/V_+3V3_STDBY
/SYS/MB/T_MBOMx
/SYS/PSx
/SYS/PSx/I_IN
/SYS/PSx/INPUT_POWER
/SYS/PSx/V_IN
/SYS/PSx/PWROK
/SYS/PSx/I_OUT
/SYS/PSx/OUTPUT_POWER
/SYS/PSx/V_OUT
/SYS/PSx/PRSNT
/SYS/MB/V_VBAT
/SYS/SP/V_+1V0
/SYS/SP/V_+1V5
/SYS/SP/V_+1V8
/SYS/SP/V_+3V3
Switch
Switch
Switch
Switch
Switch
Switch
Switch
Switch
Switch
Switch
Switch
Power supply x
Power supply x
Power supply x
Power supply x
Power supply x
Power supply x
Power supply x
Power supply x
Power supply x
Battery
Switch
Switch
Switch
Switch
Related Information
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
Detecting and Managing Faults57
Page 58
Clear a Fault Manually
Oracle ILOM Legacy Targets for Power
Consumption
This table lists power consumption sensors. An excessive or negligible value might
indicate a faulted component. See “Oracle ILOM Legacy Target Replaceable
Components” on page 28 or “Faulted Item Replaceable Components” on page 30 for a
link to the service task for that component.
Power ParameterOracle ILOM TargetComponent to Be Replaced
Power supply 0 input power consumed
Power supply 0 output power delivered
Power supply 1 input power consumed
Power supply 1 output power delivered
Related Information
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
/SYS/PS0/INPUT_POWER
/SYS/PS0/OUTPUT_POWER
/SYS/PS1/INPUT_POWER
/SYS/PS1/OUTPUT_POWER
Power supply 0
Power supply 0
Power supply 1
Power supply 1
Oracle ILOM Legacy Targets for Voltage
This table lists voltage sensors. An out-of-range value might indicate a faulted component.
See “Oracle ILOM Legacy Target Replaceable Components” on page 28 or “Faulted Item
Replaceable Components” on page 30 for a link to the service task for that component.
Voltage SensorOracle ILOM Target
Line voltage into PS 0
Line voltage into PS 1
Main board 1.0 VDC
58Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
/SYS/PS0/V_IN
/SYS/PS1/V_IN
/SYS/MB/V_+1V0
value Range
100 to 252 voltsPower source or power cord
100 to 252 voltsPower source or power cord
0.931 to 1.058 voltsSwitch
Component to Be Replaced
Page 59
Clear a Fault Manually
Voltage SensorOracle ILOM Target
Main board 1.2 VDC
Main board 1.5 VDC
Main board 1.8 VDC
Main board 2.5 VDC
Main board 3.3 VDC
Main board HCA 0.85 VDC
Main board HCA 1.05 VDC
Main board IB switch chip 0.85 VDC
Main board IB switch chip 1.05 VDC
Main board MBOM 3.3 VDC
Main board Standby 3.3 VDC
RTC backup battery
SP 1.0 VDC
SP 1.5 VDC
SP 1.8 VDC
SP 3.3 VDC
Supplied voltage out of PS 0
Supplied voltage out of PS 1
/SYS/MB/V_+1V2
/SYS/MB/V_+1V5
/SYS/MB/V_+1V8
/SYS/MB/V_+2V5
/SYS/MB/V_+3V3
/SYS/MB/V_+0V85_HCA
/SYS/MB/V_+1V05_HCA
/SYS/MB/V_+0V85_IBSW
/SYS/MB/V_+1V05_IBSW
/SYS/MB/V_+3V3_MBOMA
/SYS/MB/V_+3V3_STDBY
/SYS/MB/V_VBAT
/SYS/SP/V_+1V0
/SYS/SP/V_+1V5
/SYS/SP/V_+1V8
/SYS/SP/V_+3V3
/SYS/PS0/V_OUT
/SYS/PS1/V_OUT
value Range
1.127 to 1.274 voltsSwitch
1.352 to 1.646 voltsSwitch
1.686 to 1.911 voltsSwitch
2.359 to 2.652 voltsSwitch
3.120 to 3.490 voltsSwitch
0.823 to 0.931 voltsSwitch
1.000 to 1.127 voltsSwitch
0.823 to 0.931 voltsSwitch
1.000 to 1.127 voltsSwitch
3.120 to 3.490 voltsSwitch
3.120 to 3.490 voltsSwitch
> 2.548 voltsBattery
0.872 to 1.117 voltsSwitch
1.352 to 1.646 voltsSwitch
1.578 to 2.009 voltsSwitch
2.944 to 3.685 voltsSwitch
10 to 14 voltsPower supply 0
10 to 14 voltsPower supply 1
Component to Be Replaced
Related Information
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
Oracle ILOM Legacy Targets for Temperature
This table lists temperature sensors. An out-of-range value might indicate a faulted component.
See “Oracle ILOM Legacy Target Replaceable Components” on page 28 or “Faulted Item
Replaceable Components” on page 30 for a link to the service task for that component.
Detecting and Managing Faults59
Page 60
Clear a Fault Manually
Temperature SensorOracle ILOM Target
Exhaust air temperature
HCA temperature
IB switch chip temperature
Intake air temperature
MBOM x temperature
/SYS/MB/T_OUT
/SYS/MB/T_HCA
/SYS/MB/T_IBSWITCH
/SYS/MB/T_AMB
/SYS/MB/T_MBOMx
Related Information
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
value Range
0 to 65 degrees CSwitch
0 to 100 degrees CSwitch
0 to 100 degrees CSwitch
0 to 40 degrees CSwitch
0 to 70 degrees CSwitch
Component to Be
Replaced
Oracle ILOM Legacy Targets for Fan Speeds
This table lists speed sensors. An out-of-range value might indicate a faulted component. See
“Oracle ILOM Legacy Target Replaceable Components” on page 28 or “Faulted Item
Replaceable Components” on page 30 for a link to the service task for that component.
Speed SensorOracle ILOM Target
Fan 0 speed of fan module 0
Fan 1 speed of fan module 0
Fan 0 speed of fan module 1
Fan 1 speed of fan module 1
Fan 0 speed of fan module 2
Fan 1 speed of fan module 2
Fan 0 speed of fan module 3
Fan 1 speed of fan module 3
60Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
/SYS/FM0/FAN0/TACH
/SYS/FM0/FAN1/TACH
/SYS/FM1/FAN0/TACH
/SYS/FM1/FAN1/TACH
/SYS/FM2/FAN0/TACH
/SYS/FM2/FAN1/TACH
/SYS/FM3/FAN0/TACH
/SYS/FM3/FAN1/TACH
value Range
6000 to 24000 RPMFan module 0
6000 to 24000 RPMFan module 0
6000 to 24000 RPMFan module 1
6000 to 24000 RPMFan module 1
6000 to 24000 RPMFan module 2
6000 to 24000 RPMFan module 2
6000 to 24000 RPMFan module 3
6000 to 24000 RPMFan module 3
Component to Be
Replaced
Page 61
Clear a Fault Manually
Related Information
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for LED States” on page 61
■
“Resettable Targets” on page 62
Oracle ILOM Legacy Targets for LED States
This table lists components with LEDs, the value property of which might indicate a fault state.
See “Oracle ILOM Legacy Target Replaceable Components” on page 28 or “Faulted Item
Replaceable Components” on page 30 for a link to the service task for that component.
Component LEDOracle ILOM TargetComponent to Be Replaced
Attention LED
Fan module Attention LED
Locate LED
OK LED
SP LED
/SYS/SERVICE
/SYS/FMx/SERVICE
/SYS/LOCATE
/SYS/OK
/SYS/SP/OK
Switch
Fan module x
Switch
Switch
Switch
Related Information
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Resettable Targets” on page 62
Detecting and Managing Faults61
Page 62
Clear a Fault Manually
Resettable Targets
This table lists Oracle ILOM targets that are resettable through their clear_fault_action
property and the related components with manual reset capability. Use this table for the task
“Clear a Fault Manually” on page 54.
TargetComponent
/SYS
/SYS/MB
/SYS/FMxFan module x, where x is 0 to 3
/SYS/FMx/FANyFan unit y installed in module x, where y is either 0 or 1 and x is 0 to 3
/SYS/PSxPower supply x, where x is either 0 or 1
/SYS/SP
Related Information
Switch
Main board
SP
■
“Enable Oracle ILOM Legacy Targets” on page 52
■
“Display Status for Specific Components” on page 53
■
“Clear a Fault Manually” on page 54
■
“Oracle ILOM Legacy Targets for Fault State and FRUID” on page 55
■
“Oracle ILOM Legacy Targets for Alarm State” on page 56
■
“Oracle ILOM Legacy Targets for Power Consumption” on page 58
■
“Oracle ILOM Legacy Targets for Voltage” on page 58
■
“Oracle ILOM Legacy Targets for Temperature” on page 59
■
“Oracle ILOM Legacy Targets for Fan Speeds” on page 60
■
“Oracle ILOM Legacy Targets for LED States” on page 61
62Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 63
Preparing for Service
These topics describe how to prepare the switch for servicing.
StepDescriptionLink
1.Review safety and handling information.“Safety Information” on page 64
2.Gather the tools for service.“Service Tools” on page 65
3.Read the switch serial number through Oracle ILOM.“Read the Switch Serial Number (Oracle
4.Identify the switch to be serviced.“Locate the Switch” on page 67
5.Locate the component service information.“Faulted Item Replaceable Components” on page 30
6.Take antistatic precautions.“Prevent ESD Damage” on page 67
You can now service the PrizmMT, SFP+, and RJ-45 cables.“Servicing Data Cables” on page 81
7.Remove the air duct assembly.
Note - You can now physically read the serial number.
You can now service these components:
ILOM)” on page 66
“Remove the Air Duct Assembly” on page 68
“Servicing the Battery” on page 107
■ Battery
■ Fan modules
8.Remove the snap brackets.“Remove a Snap Bracket” on page 72
9.Power off the power supply.“Prepare to Power Off the Switch” on page 75
You can now service these components:
■ Power supplies
■ Switch
“Servicing Fan Modules” on page 119
“Power Off a Power Supply” on page 76
“Servicing Power Supplies” on page 129
“Replacing the Switch” on page 139
Related Information
■
“Identifying Components” on page 11
■
“Detecting and Managing Faults” on page 15
■
“Servicing Data Cables” on page 81
■
“Servicing the Battery” on page 107
■
“Servicing Fan Modules” on page 119
■
“Servicing Power Supplies” on page 129
Preparing for Service63
Page 64
Safety Information
■
“Replacing the Switch” on page 139
■
“Returning the Switch to Operation” on page 153
Safety Information
For your protection, observe these safety precautions when setting up your equipment:
■
Follow all cautions and instructions marked on the equipment and described in the
documentation shipped with your switch.
■
Follow all cautions and instructions marked on the equipment and described in the switch's
safety and compliance guide.
■
Ensure that the voltage and frequency of your power source match the voltage and
frequency inscribed on the equipment's electrical ratings label.
■
Follow the electrostatic discharge safety practices as described here.
Safety Symbols
Note the meanings of these symbols that might appear in this document.
Caution - There is a risk of personal injury or equipment damage. To avoid personal injury and
equipment damage, follow the instructions.
Caution - Hot surface. Avoid contact. Surfaces are hot and might cause personal injury if
touched.
Caution - Hazardous voltages are present. To reduce the risk of electric shock and danger to
personal health, follow the instructions.
ESD Measures
Some ESD-sensitive devices require special handling.
Caution - Circuit boards contain electronic components that are extremely sensitive to static
electricity. Ordinary amounts of static electricity from clothing or the work environment can
destroy the components located on these boards. Do not touch the components along their
connector edges.
64Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 65
Service Tools
Antistatic Wrist Strap Use
Wear an antistatic wrist strap and use an antistatic mat when handling components such as
power supplies and fan modules. When servicing or removing switch components, attach an
antistatic strap to your wrist and then to a metal area on the chassis. Following this practice
equalizes the electrical potentials between you and the switch.
Antistatic Mat
Place ESD-sensitive components on an antistatic mat. These items can be used as an antistatic
mat:
■
Antistatic bag used to wrap a replacement part
■
ESD mat
■
Disposable ESD mat (shipped with some replacement parts)
Related Information
■
“Service Tools” on page 65
■
“Read the Switch Serial Number (Oracle ILOM)” on page 66
■
“Locate the Switch” on page 67
■
“Prevent ESD Damage” on page 67
■
“Remove the Air Duct Assembly” on page 68
■
“Remove a Snap Bracket” on page 72
■
“Prepare to Power Off the Switch” on page 75
■
“Power Off a Power Supply” on page 76
Service Tools
You need these tools for most service operations:
■
Antistatic wrist strap
■
Antistatic mat
■
No. 1 Phillips screwdriver
■
No. 2 Phillips screwdriver
■
Paper clip
■
PrizmMT ferrule cleaner - USConec part number 16899
Preparing for Service65
Page 66
Read the Switch Serial Number (Oracle ILOM)
Related Information
■
“Safety Information” on page 64
■
“Read the Switch Serial Number (Oracle ILOM)” on page 66
■
“Locate the Switch” on page 67
■
“Prevent ESD Damage” on page 67
■
“Remove the Air Duct Assembly” on page 68
■
“Remove a Snap Bracket” on page 72
■
“Prepare to Power Off the Switch” on page 75
■
“Power Off a Power Supply” on page 76
Read the Switch Serial Number (Oracle ILOM)
If you require technical support for your switch, you will be asked to provide the chassis serial
number. You can read the chassis serial number from a pull-out strip located on the front of the
switch, to the left of the left power supply. Additionally, there is an RFID tag on the SER MGT
module.
You must remove the air duct assembly to access the strip or RFID tag. See “Remove the Air
Duct Assembly” on page 68 for instructions on how to read the serial number from the
plastic strip or RFID tag.
If it is not convenient to read the strip or the RFID tag, you can use Oracle ILOM to obtain the
chassis serial number.
66Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 67
■
“Remove the Air Duct Assembly” on page 68
■
“Remove a Snap Bracket” on page 72
■
“Prepare to Power Off the Switch” on page 75
■
“Power Off a Power Supply” on page 76
Locate the Switch
You can use the Locate LED to pinpoint the location of a switch. This task is helpful when you
need to identify one particular switch from many other rack components.
Note - Unlike other Oracle products, the Locate LED is only at the rear of the switch and does
not have button functionality. You control the Locate LED through Oracle ILOM.
1.
Access the Oracle ILOM CLI.
See “Accessing the SP” on page 37.
2.
Set the Locate LED to blink.
-> set /SYS/LOCATE value=Fast_Blink
Locate the Switch
The white Locate LED blinks.
3.
After servicing the switch with the blinking Locate LED, turn the LED off.
-> set /SYS/LOCATE value=off
Related Information
■
“Safety Information” on page 64
■
“Service Tools” on page 65
■
“Read the Switch Serial Number (Oracle ILOM)” on page 66
■
“Prevent ESD Damage” on page 67
■
“Remove the Air Duct Assembly” on page 68
■
“Remove a Snap Bracket” on page 72
■
“Prepare to Power Off the Switch” on page 75
■
“Power Off a Power Supply” on page 76
Prevent ESD Damage
Many components housed within the chassis can be damaged by electrostatic discharge. To
protect these components from damage, perform these steps before opening the chassis for
service. See “Safety Information” on page 64.
Preparing for Service67
Page 68
Remove the Air Duct Assembly
1.
Prepare an antistatic surface to set parts on during the removal, installation, or
replacement process.
Place ESD-sensitive components, such as printed circuit boards, on an antistatic mat.
2.
Attach an antistatic wrist strap.
When servicing or removing switch components, attach an antistatic strap to your wrist and
then to a metal area on the chassis.
3.
Consider your next task.
■If you are servicing a data cable, see “Remove a Data Cable” on page 89.
■If you are servicing any other component, see “Remove the Air Duct
Assembly” on page 68.
Related Information
■
“Safety Information” on page 64
■
“Service Tools” on page 65
■
“Read the Switch Serial Number (Oracle ILOM)” on page 66
■
“Locate the Switch” on page 67
■
“Remove the Air Duct Assembly” on page 68
■
“Remove a Snap Bracket” on page 72
■
“Prepare to Power Off the Switch” on page 75
■
“Power Off a Power Supply” on page 76
Remove the Air Duct Assembly
1.
If the rack front door is installed, open it.
68Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 69
2.
Grasp the air duct assembly at the left and right edges.
Remove the Air Duct Assembly
3.
Pull the air duct assembly straight out of the rack.
4.
Consider your next step.
■If there is no SER MGT connection, set the air duct assembly aside.
■If you have a full-time SER MGT connection:
a.
Disconnect the SER MGT cable from the SER MGT port.
Preparing for Service69
Page 70
Remove the Air Duct Assembly
b.
Pass the SER MGT cable back through the air duct assembly until the
cable is free.
c.
Set the air duct assembly aside.
5.
(Optional) Read the chassis serial number from the plastic strip.
70Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 71
a.
Pull the plastic strip that is to the left of the left power supply.
b.
Read the serial number.
Remove the Air Duct Assembly
c.
Slide the strip back into the chassis.
d.
If you are not performing further service on the switch, install the air duct
assembly.
See “Install the Air Duct Assembly” on page 166.
6.
(Optional) Read the chassis serial number from the RFID tag.
a.
Place the RFID reader sensor next to the RFID tag on the SMM.
b.
Read the serial number.
c.
If you are not performing further service on the switch, install the air duct
assembly.
See “Install the Air Duct Assembly” on page 166.
7.
Consider your next task.
■Remove the battery
See “Remove the Battery” on page 109.
■Remove a fan module
Preparing for Service71
Page 72
Remove a Snap Bracket
See “Remove a Fan Module” on page 123.
■If you are removing a power supply or removing the switch, first see
“Remove a Snap Bracket” on page 72.
Related Information
■
“Safety Information” on page 64
■
“Service Tools” on page 65
■
“Read the Switch Serial Number (Oracle ILOM)” on page 66
■
“Locate the Switch” on page 67
■
“Prevent ESD Damage” on page 67
■
“Remove a Snap Bracket” on page 72
■
“Prepare to Power Off the Switch” on page 75
■
“Power Off a Power Supply” on page 76
Remove a Snap Bracket
1.
Consider your next step.
■If you are removing a power supply, perform the next step on the snap
bracket in front of that power supply.
■If you are removing the switch, perform the next step on either snap bracket.
2.
Using a No. 2 Phillips screwdriver, loosen the two screws securing the snap
bracket by one rotation.
72Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 73
Note - Do not remove the screws, just loosen them for one rotation.
Remove a Snap Bracket
Preparing for Service73
Page 74
Remove a Snap Bracket
3.
Slide off the snap bracket and set it aside.
4.
Consider your next step.
■If you are removing a power supply, turn the power supply off.
See “Power Off a Power Supply” on page 76.
■If you are removing the switch, repeat Step 2 and Step 3 for the other snap
bracket.
5.
Prepare to power off the switch.
See “Prepare to Power Off the Switch” on page 75.
Related Information
■
“Safety Information” on page 64
■
“Service Tools” on page 65
■
“Read the Switch Serial Number (Oracle ILOM)” on page 66
■
“Locate the Switch” on page 67
74Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 75
■
“Prevent ESD Damage” on page 67
■
“Remove the Air Duct Assembly” on page 68
■
“Prepare to Power Off the Switch” on page 75
■
“Power Off a Power Supply” on page 76
Prepare to Power Off the Switch
Perform this task before powering off the switch for a switch replacement.
Note - The steps of this task are a generalization of what is to be done. For more thorough
instructions on how to accomplish these steps, refer to the Oracle EDR InfiniBand Switch and
Virtualized I/O Systems Administration Guide, the Oracle Fabric Manager 5.0 Administration
Guide, and the Oracle Fabric OS 1.0 Administration Guide.
1.
Notify affected users that the switch is to be shut down.
2.
Access the SCP on the switch to be removed.
See “Access the SCP (RJ-45 Port)” on page 39.
Prepare to Power Off the Switch
3.
If the switch to be removed is configured with the master Subnet Manager,
initiate a handover to the standby Subnet Manager.
Refer to the Oracle Fabric Manager 5.0 Administration Guide. Wait for any handover to
complete.
4.
If the switch to be removed is configured with any Subnet Manager, set the
priority to the lowest.
Refer to the Oracle Fabric Manager 5.0 Administration Guide.
5.
Create a backup of the switch configuration for the switch to be removed.
a.
On the switch, create a backup of the Oracle Fabric Manager configuration.
Refer to the Oracle Fabric Manager 5.0 Administration Guide.
b.
On the switch, create a backup of the Oracle Fabric OS configuration.
Refer to the Oracle Fabric OS 1.0 Administration Guide.
c.
Access the SP.
See “Access the SP (RJ-45 Port)” on page 37
d.
Write the SEFOS configuration to Oracle ILOM, and create a backup of the
Oracle ILOM configuration.
Preparing for Service75
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Power Off a Power Supply
e.
6.
Power off the switch.
See “Power Off a Power Supply” on page 76.
Related Information
■
■
■
■
■
■
■
■
This backs up the SEFOS configuration. Refer to the Oracle EDR InfiniBand Switch andVirtualized I/O Systems Administration Guide.
Transfer the backup files to a safe place.
“Safety Information” on page 64
“Service Tools” on page 65
“Read the Switch Serial Number (Oracle ILOM)” on page 66
“Locate the Switch” on page 67
“Prevent ESD Damage” on page 67
“Remove the Air Duct Assembly” on page 68
“Remove a Snap Bracket” on page 72
“Power Off a Power Supply” on page 76
Power Off a Power Supply
Note - Powering off both power supplies powers off the switch.
1.
Consider your first step.
■If you are removing a power supply, locate the power supply to be removed
and its power cord.
Note - If a power supply has failed, its Attention LED lights.
■If you are powering off the switch, choose either power cord.
76Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
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2.
Remove the power cord from the power supply.
Power Off a Power Supply
Remove the power cord in a slow wiggling motion.
Caution - Pulling or jerking the cord out from the power supply might cause your hand to catch
on the snap brackets, if they are installed.
The power supply is completely powered off.
3.
Consider your next step.
■If you are powering off the power supply for switch configuration, go to Step
6.
■If you are powering off the power supply to remove the power supply or
switch, go to Step 4.
Preparing for Service77
Page 78
Power Off a Power Supply
4.
Feed the power cord back through the opening in the long front mounting
bracket.
78Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
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Power Off a Power Supply
5.
If the SER MGT cable also passes through the opening with the power cord, feed
the SER MGT cable back through the opening.
6.
Consider your next step.
■If you powered off the power supply to remove it, do that now.
See “Remove a Power Supply” on page 133.
■If you powered off a power supply to power off the switch, repeat from Step
2 to power off the other power supply, and power off the switch.
7.
Consider your next step.
■If you are removing the switch, disconnect the data cables from the switch.
See “Remove a Data Cable” on page 89.
■If you are configuring the switch, connect the data cables to the switch.
See “Install a Data Cable” on page 98.
Preparing for Service79
Page 80
Power Off a Power Supply
Related Information
■
■
■
■
■
■
■
■
“Safety Information” on page 64
“Service Tools” on page 65
“Read the Switch Serial Number (Oracle ILOM)” on page 66
“Locate the Switch” on page 67
“Prevent ESD Damage” on page 67
“Remove the Air Duct Assembly” on page 68
“Remove a Snap Bracket” on page 72
“Prepare to Power Off the Switch” on page 75
80Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 81
Servicing Data Cables
Data cables provide a conduit for high-speed Ethernet network and IB fabric communication.
The data cables are located across the rear of the switch. PrizmMT cables are on the
left, SFP+ cables are in the center, and RJ-45 cables are on the right. See “Identifying
Components” on page 11.
DescriptionLinks
Familiarize yourself with the three cable types.“Identifying Data Cable Types” on page 82
Replace a faulty data cable.“Locate a Faulty Data Cable” on page 85
“Remove a Data Cable” on page 89
“(Optional) Assemble the Optical Fiber SFP+
Cables” on page 96
“Install a Data Cable” on page 98
“Verify a Data Cable” on page 104
Remove a data cable as part of another component's
service operation.
Install a data cable as part of another component's service
operation.
Add additional data cables.“(Optional) Assemble the Optical Fiber SFP+
“Remove a Data Cable” on page 89
“Install a Data Cable” on page 98
“(Optional) Clean the PrizmMT Receptacle or
Connector Ferrule” on page 104
Cables” on page 96
“Install a Data Cable” on page 98
“(Optional) Clean the PrizmMT Receptacle or
Connector Ferrule” on page 104
“Verify a Data Cable” on page 104
Decrease the number of existing data cables.“Remove a Data Cable” on page 89
Identify a faulty data cable.“Locate a Faulty Data Cable” on page 85
“Detecting and Managing Faults” on page 15
Related Information
■
“Identifying Components” on page 11
Servicing Data Cables81
Page 82
Identifying Data Cable Types
■
“Detecting and Managing Faults” on page 15
■
“Preparing for Service” on page 63
■
“Servicing the Battery” on page 107
■
“Servicing Fan Modules” on page 119
■
“Servicing Power Supplies” on page 129
■
“Replacing the Switch” on page 139
■
“Returning the Switch to Operation” on page 153
Identifying Data Cable Types
These topics discuss the data cables for the switch.
■
“PrizmMT Cables” on page 83
■
“SFP+ Cable Transceivers” on page 84
■
“RJ-45 Cables” on page 84
Related Information
■
“Locate a Faulty Data Cable” on page 85
■
“Remove a Data Cable” on page 89
■
“(Optional) Assemble the Optical Fiber SFP+ Cables” on page 96
■
“Install a Data Cable” on page 98
■
“Verify a Data Cable” on page 104
■
“(Optional) Clean the PrizmMT Receptacle or Connector Ferrule” on page 104
82Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 83
PrizmMT Cables
Identifying Data Cable Types
No.Description
1PrizmMT ferrule
2Magenta-colored housing (4x technology)
Black-colored housing (12x technology)
This table lists the marketing part numbers for the supported cables.
Length12x PrizmMT4x PrizmMT4x PrizmMT to 4x Standard MT
1m711161571115957111607
2m711161671115967111608
3m711161771115987111609
5m711161871115997111610
10m711164271116007111611
20m711164471116017111612
50m711164671116037111613
70m711164771116057111614
Related Information
■
“SFP+ Cable Transceivers” on page 84
Servicing Data Cables83
Page 84
Identifying Data Cable Types
■
“RJ-45 Cables” on page 84
SFP+ Cable Transceivers
This table lists the marketing part numbers for the supported transceivers.
Part NumberTechnology
7111909SFP+ 10GBASE-T adapter (transceiver)
Related Information
■
“PrizmMT Cables” on page 83
■
“RJ-45 Cables” on page 84
RJ-45 Cables
RJ-45 cables should be of Category 6, 6e, or 7 specifications.
84Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 85
Related Information
■
“PrizmMT Cables” on page 83
■
“SFP+ Cable Transceivers” on page 84
Locate a Faulty Data Cable
Locate a Faulty Data Cable
You must determine which data cable is faulty before you replace it.
1.
Consider your first step.
■If you are at the switch, go to Step 2.
■If you are remote to the switch, go to Step 3.
2.
At the rear of the switch, check the Link LEDs of the SFP+ and RJ-45 connectors.
For each cable connected to a known functional host, the Link LED should be on. See “SFP+
Link LEDs” on page 33 and “RJ-45 Link LEDs” on page 34.
■If the Link LED of the data cable is off, replace that cable.
See “Remove a Data Cable” on page 89.
■If you cannot determine if a cable is faulty, go to Step 3.
3.
Access the Oracle ILOM CLI.
See “Accessing the SP” on page 37.
4.
Verify Ethernet connectivity.
a.
Start the EMS console.
Servicing Data Cables85
Page 86
Locate a Faulty Data Cable
b.
c.
-> start /System/Networking/Switches/Switch_0/fs_cli
Are you sure you want to start /System/Networking/Switches/Switch_0/fs_cli
(y/n)? y
Management Switch for Oracle InfiniBand Switch IS2-46
SEFOS login:
Log in to SEFOS.
SEFOS login: root
Password: password
SEFOS#
The default password is admin123.
Display the state of the Ethernet ports.
SEFOS# show interfaces status
Port Status Duplex Speed Negotiation Capability
---- ------ ------ ----- ----------- ---------Gi0/1 not connected Half - Auto Auto-MDIX on
Gi0/2 connected Full 1 Gbps Auto Auto-MDIX on
Gi0/3 connected Full 1 Gbps Auto Auto-MDIX on
Gi0/4 not connected Half - Auto Auto-MDIX on
Gi0/5 not connected Half - Auto Auto-MDIX on
Gi0/6 connected Full 1 Gbps Auto Auto-MDIX on
Gi0/7 not connected Half - Auto Auto-MDIX on
...
Gi0/13 connected Full 1 Gbps Auto Auto-MDIX on
...
Gi0/23 not connected Half - Auto Auto-MDIX on
Gi0/23 connected Full 1 Gbps Auto Auto-MDIX on
Gi0/25 connected Full 1 Gbps Auto Auto-MDIX on
Gi0/26 connected Full 1 Gbps Auto Auto-MDIX on
Ex0/1 not connected Full 10 Gbps No-Negotiation Auto-MDIX on
Ex0/2 not connected Full 10 Gbps No-Negotiation Auto-MDIX on
SEFOS#
In the output, Port is the port as seen on the rear panel. Ports Gi0/25 and Gi0/26 are
internal to the switch architecture. Ports Ex0/1 and Ex0/2 are the two SFP+ uplink
ports. The Status is the state of the port. The Duplex, Speed, and Negotiation are the
parameters of the link. The Capability indicates if auto-crossover capability is on.
d.
If the status of a known-connected port is anything other than connected,
replace the cable attached to that port.
See “Remove a Data Cable” on page 89.
e.
Exit the EMS console.
86Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
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SEFOS# exit
Connection closed by foreign host
Entering character mode
Escape character is '^]'.
start: The session with /System/Networking/Switches/Switch_0/fs_cli has ended.
->
5.
Verify IB and gateway connectivity.
a.
Start the host.
-> start /HOST/console
Are you sure you want to start /HOST/console (y/n)? y
Serial console started. To stop, type ESC (
b.
Press Enter.
[user@hostname ~]#
where:
Locate a Faulty Data Cable
■
user is the current username.
■
hostname is the host name of the SCP.
c.
Switch to user admin with password admin.
[user@hostname ~]# su admin
Welcome to IBOS Controller
Copyright (c) 2012-2015 Oracle Corp. All rights reserved.
Enter "help" for information on available commands.
Enter the command "show system copyright" for licensing information
admin@hostname[OFOS]
Note - From here forward in this document, the admin@hostname[OFOS] prompt is replaced
with simply [OFOS].
If this is the first time OFOS is accessed, the OFOS configuration wizard might start. If
this happens, refer to the Oracle InfiniBand Switch IS2-46 Installation Guide, running the
OFOS configuration wizard.
d.
Display the state of the gateway ports.
[OFOS] show ioports
name type state descr v-resources
In the output, the name is the port number as seen on the rear panel. The state is of the
local port/peer port. The descr is the node descriptor of the peer port. The v-resources
are the number of VLANs and VNICs supported on that port.
Display the state of the IB ports.
[OFOS] show infiniband-port
name state mode_state guid
In the output, the name is the port number as seen on the rear panel. The state is of the
local port/peer port. The mode_state is the condition of the link. The guid is the GUID of
the peer port.
f.
If in the output of these commands a port is identified as being in a down
state, or if a link mode_state is other than switching, replace the cable
attached to that port.
See “Remove a Data Cable” on page 89.
g.
Exit the host console.
Type exit and press the Enter key, then press the Esc key and type (.
[OFOS] exit
[root@nsn156-168 ~]#
Serial console stopped.
88Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 89
->
6.
If you are unable to determine if a data cable is faulty, seek further information.
See “Detecting and Managing Faults” on page 15.
Related Information
■
“Identifying Data Cable Types” on page 82
■
“Remove a Data Cable” on page 89
■
“(Optional) Assemble the Optical Fiber SFP+ Cables” on page 96
■
“Install a Data Cable” on page 98
■
“Verify a Data Cable” on page 104
■
“(Optional) Clean the PrizmMT Receptacle or Connector Ferrule” on page 104
Remove a Data Cable
Remove a Data Cable
Removing a single data cable is a hot-swap operation. If you are removing all data cables as
part of a switch replacement, the switch must be powered off.
This task describes how to remove the cables from the switch, so that the cable can be replaced.
If you are removing all cables for switch replacement, start removing the cables from the left
side of the switch, working your way to the right.
Note - These instructions are valid for both IB and Ethernet data cables.
1.
Determine which data cable to remove.
See “Locate a Faulty Data Cable” on page 85.
2.
Consider your next step.
■If you have not prepared for service, you must do so now.
See “Preparing for Service” on page 63.
■If you have completed those prerequisite tasks, go to Step 3.
Servicing Data Cables89
Page 90
Remove a Data Cable
3.
Loosen the thumbscrews and remove the cover for the CMB.
4.
Locate the cable to be removed.
5.
(Optional) If necessary, label that cable so that its corresponding port, its peer,
or both, are identified.
6.
Consider your next steps.
If you are removing all cables for switch replacement, start with the PrizmMT cables.
■If you are removing a PrizmMT cable, go to Step 7.
■If you are removing a one-piece copper core SFP+ cable, go to Step 8.
■If you are removing an assembled fiber optic SFP+ cable, go to Step 9.
■If you are removing an RJ-45 cable, go to Step 10.
7.
Remove a PrizmMT cable.
a.
Pinch the PrizmMT cable connector housing between your thumb and
forefinger.
90Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 91
The housing is either magenta or black colored.
Remove a Data Cable
b.
With a steady force, pull the PrizmMT connector straight out of the
receptacle.
c.
Go to Step 11.
8.
Remove a one-piece copper core SFP+ cable.
a.
Grasp the cable connector to support its weight, and apply the removal
force.
b.
Pull on the retractor strap while simultaneously pulling on the cable
connector.
Servicing Data Cables91
Page 92
Remove a Data Cable
The cable connector comes free.
c.
Go to Step 11.
9.
Remove an assembled fiber optic SFP+ cable.
92Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 93
a.
Press the release tab on the LC connector and pull back.
Remove a Data Cable
The LC connector and fiber optic cable come free of the transceiver.
Servicing Data Cables93
Page 94
Remove a Data Cable
b.
Release the latch on the SFP+ transceiver and pull on the latch to remove
the transceiver.
The transceiver comes free.
c.
Set the transceiver aside.
d.
Go to Step 11.
10.
Remove an RJ-45 cable.
a.
Pinch the top and bottom of the RJ-45 connector between your thumb and
forefinger.
94Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 95
Use either your thumb or forefinger to depress the release tab.
b.
Pull the RJ-45 connector straight out of the receptacle.
11.
Carefully move the cable out of the CMB.
Remove a Data Cable
12.
Cap the end of the cable if possible.
13.
Repeat Step 4 and Step 12 for any additional cables to be removed.
14.
Consider your next steps.
■If you removed a data cable as part of a replacement operation, disconnect
the other end of the cable, and install a new data cable.
See “Install a Data Cable” on page 98.
■If you removed all of the data cables for switch removal task, do that now.
See “Remove the Switch” on page 143.
■If you are not replacing the data cable, go to Step 15.
15.
If you removed a PrizmMT cable, put a filler plug into that receptacle.
Servicing Data Cables95
Page 96
(Optional) Assemble the Optical Fiber SFP+ Cables
16.
Replace the cover for the CMB and tighten the thumbscrews.
Related Information
■
“Identifying Data Cable Types” on page 82
■
“Locate a Faulty Data Cable” on page 85
■
“(Optional) Assemble the Optical Fiber SFP+ Cables” on page 96
■
“Install a Data Cable” on page 98
■
“Verify a Data Cable” on page 104
■
“(Optional) Clean the PrizmMT Receptacle or Connector Ferrule” on page 104
(Optional) Assemble the Optical Fiber SFP+ Cables
If the optical SFP+ cables are unassembled, you must assemble the cables before connecting
them to the switch.
Note - The ends of the optical fiber cable and the receptacles of the transceivers must be clean
and optically clear before assembly. Do not remove the protective caps from the optical fiber
cable or the plugs from the transceivers until instructed to do so.
96Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 97
(Optional) Assemble the Optical Fiber SFP+ Cables
1.
Identify the prerequisite and subsequent installation tasks that you must
perform in conjunction with this task.
See “Servicing Data Cables” on page 81.
2.
Remove the SFP+ optical transceivers and fiber optic cables from their
packaging.
3.
Remove the plug from an SFP+ optical transceiver.
4.
Remove the caps from an LC connector of the fiber optic cable.
5.
Holding the shafts of the LC connector, insert the LC connector into the
receptacles of the SFP+ optical transceiver.
Note - The LC connector and SFP+ receptacles are keyed for proper fitting.
6.
Push the connector into the transceiver until it clicks.
7.
Repeat Step 3 through Step 6 for the other end of the cable.
Servicing Data Cables97
Page 98
Install a Data Cable
8.
Repeat Step 2 through Step 7 for any additional optical fiber SFP+ cables to be
installed.
9.
Install the cable or return to that task.
See “Install a Data Cable” on page 98.
Related Information
■
“Identifying Data Cable Types” on page 82
■
“Locate a Faulty Data Cable” on page 85
■
“Remove a Data Cable” on page 89
■
“Install a Data Cable” on page 98
■
“Verify a Data Cable” on page 104
■
“(Optional) Clean the PrizmMT Receptacle or Connector Ferrule” on page 104
Install a Data Cable
Installing a single data cable is a hot-swap operation. If you are installing all data cables at one
time, the switch should be in a powered off state.
1.
Consider your first steps.
■If you are replacing a data cable, remove the faulty or obsolete data cable
first, then return to Step 3 of this task.
See “Remove a Data Cable” on page 89.
■If you are installing a replacement cable, go to Step 3.
■If you are adding an additional data cable, see “Preparing for
Service” on page 63, and then go to Step 2.
■If you are installing a data cable as part of a switch installation task, go to
Step 6.
98Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
Page 99
Install a Data Cable
2.
If you have not already done so, loosen the thumbscrews and remove the cover
for the CMB.
3.
If you are installing an optical fiber SFP+ cable that needs assembly, assemble
the cable now.
See “(Optional) Assemble the Optical Fiber SFP+ Cables” on page 96.
4.
Connect the replacement cable to the remote location, and route it to the switch.
See the Oracle InfiniBand Switch IS2-46 Installation Guide, routing data cables.
5.
Bring the cable to the switch and remove its protective cap, if installed.
6.
Consider your next steps.
If you are installing all cables as part of a switch replacement, start with the RJ-45 cables.
■If you are installing an RJ-45 cable, go to Step 7.
■If you are installing an SFP+ cable, go to Step 8.
■If you are installing a PrizmMT cable, go to Step 9.
7.
Install an RJ-45 cable.
Servicing Data Cables99
Page 100
Install a Data Cable
a.
Align the RJ-45 connector to where it will install into the receptacle.
The tab on the connector is up for the upper row of receptacles and down for the lower row
of receptacles.
b.
Firmly press the RJ-45 connector into the receptacle until you hear a click.
c.
Go to Step 10.
8.
Install an SFP+ cable.
a.
Align the SFP+ connector to where it will install into the receptacle.
100Oracle InfiniBand Switch IS2-46 Service Manual • September 2016
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