Oracle Database Appliance Service Manual

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Oracle Database Appliance Service Manual

Part No: E85024-01
November 2017
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Oracle Database Appliance Service Manual
Part No: E85024-01
Copyright © 2017, Oracle and/or its affiliates. All rights reserved.
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Référence: E85024-01
Copyright © 2017, Oracle et/ou ses affiliés. Tous droits réservés.
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Contents

Preface ................................................................................................................  9
1 Overview of System Status Indicators and LEDs ..........................................  11
Oracle Database Appliance X7-2S/X7-2M Status Indicators ..................................  12
Oracle Database Appliance X7-2S/X7-2M Server Status Indicators ................. 12
Oracle Database Appliance X7-2-HA Status Indicators ........................................  16
Oracle Database Appliance X7-2-HA Server Node Status Indicators ...............  16
Oracle Database Appliance X7-2-HA Storage Shelf Indicators .......................  20
Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators ........................  23
Oracle Database Appliance X6-2S/X6-2M Server Status Indicators ................. 24
Oracle Database Appliance X6-2L Server Status Indicators ...........................  27
Oracle Database Appliance X6-2-HA Status Indicators ........................................  31
Oracle Database Appliance X6-2-HA Server Node Status Indicators ...............  31
Oracle Database Appliance X6-2-HA Storage Shelf Indicators .......................  35
Oracle Database Appliance X5-2 Status Indicators ..............................................  38
Oracle Database Appliance X5-2 Server Node Status Indicators .....................  38
Oracle Database Appliance X5-2 Storage Shelf Status Indicators ....................  42
Oracle Database Appliance X3-2/X4-2 Status Indicators ....................................... 45
Oracle Database Appliance X3-2/X4-2 Server Node Status Indicators .............  45
Oracle Database Appliance X3-2/X4-2 Storage Shelf Status Indicators ............  49
Oracle Database Appliance Version 1 Status Indicators ........................................  51
Server Node Status Indicators .................................................................. 52
Server Node Fan Indicators .....................................................................  55
Storage and Boot Drive Status Indicators ................................................... 56
Power Supply Status Indicators ................................................................ 56
Rear Server Node Status Indicators ..........................................................  57
Server Node Internal LEDs .....................................................................  59
Ethernet Port Indicators ..........................................................................  60
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2 Preparing Oracle Database Appliance for Service ........................................  61
Preparing Oracle Database Appliance X7-2 Series for Service ...............................  61
Preparing Oracle Database Appliance X6-2 Series for Service ...............................  62
Preparing Oracle Database Appliance X3-2/X4-2/X5-2 for Service .........................  63
Preparing Oracle Database Appliance Version 1 for Service ..................................  64
3 Servicing CRUs That Do Not Require System Power Off ..............................  65
Oracle Database Appliance X7-2 Series Server Node Hot-Pluggable Components ...... 65
Servicing NVMe Storage Drives (CRU) ....................................................  66
Oracle Database Appliance X6-2 Series Server Node Hot-Pluggable Components ...... 71
Servicing NVMe Storage Drives (CRU) ....................................................  72
Oracle Database Appliance X3-2/X4-2/X5-2 Server Node Hot-Pluggable
Components .................................................................................................. 77
Oracle Database Appliance X3-2/X4-2/X5-2 and X6-2-HA/X7-2-HA Storage Shelf
Hot-Pluggable Components .............................................................................  78
Servicing Storage Shelf Components ........................................................  79
Oracle Database Appliance Version 1 Hot-Pluggable Components ..........................  98
4 Servicing CRUs That Require Server Node Power Off ................................. 101
Servicing Oracle Database Appliance X7-2 Series CRUs ....................................  101
Servicing Oracle Database Appliance X6-2 Series CRUs ....................................  102
Servicing Oracle Database Appliance X3-2/X4-2/X5-2 CRUs ..............................  103
Servicing Oracle Database Appliance Version 1 CRUs .......................................  104
5 Servicing FRUs ............................................................................................  107
Servicing Oracle Database Appliance X7-2 Series FRUs .....................................  107
Servicing Oracle Database Appliance X6-2 Series FRUs .....................................  108
Servicing the Internal SAS Host Bus Adapter (HBA) (FRU) ........................  110
Servicing Oracle Database Appliance X3-2/X4-2/X5-2 FRUs ..............................  118
Managing System Faults on Oracle Database Appliance X3-2/X4-2/X5-2, X6-2
Series and X7-2 Series .................................................................................  119
Component Fault Management ...............................................................  120
Servicing Oracle Database Appliance Version 1 FRUs ........................................ 120
6 Returning Oracle Database Appliance to Operation ....................................  123
Returning Oracle Database Appliance X7-2 Series to Operation ...........................  123
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Contents
Returning Oracle Database Appliance X6-2 Series to Operation ...........................  124
Returning Oracle Database Appliance X3-2/X4-2/X5-2 to Operation .....................  125
Powering On an Oracle Database Appliance That Includes a Storage Shelf .............  126
▼ Power On Procedure .......................................................................  126
Returning Oracle Database Appliance Version 1 to Operation ..............................  127
7 Server Node Diagnostic Tools and Resetting the Service Processor ...........  129
Server Node Diagnostic Tools ........................................................................  129
Resetting the Service Processor ......................................................................  131
8 Server Node Basic Input/Output System (BIOS) ..........................................  133
Oracle Database Appliance X7-2 Series BIOS Utility .........................................  133
Setting Up BIOS Configuration Parameters ..............................................  134
BIOS Setup Utility Menu Options ..........................................................  134
Oracle Database Appliance X6-2 Series BIOS Utility .........................................  135
Setting Up BIOS Configuration Parameters ..............................................  135
BIOS Setup Utility Menu Options ..........................................................  136
Oracle Database Appliance X3-2/X4-2/X5-2 BIOS Utility ..................................  136
Setting Up BIOS Configuration Parameters ..............................................  137
BIOS Setup Utility Menu Options ..........................................................  137
Oracle Database Appliance Version 1 BIOS Utility ............................................  138
A Servicing the Oracle Database Appliance Version 1 ...................................  139
Preparing to Service .....................................................................................  139
Component Replacement Policy (CRUs and FRUs) ...................................  140
Safety Information ...............................................................................  141
Required Tools ....................................................................................  142
Obtaining the Chassis Serial Number ......................................................  142
Shutting Down a Server Node and Powering Off the System ........................  143
Performing Electrostatic Discharge and Antistatic Prevention Measures .........  146
Removing Server Nodes From the System Chassis ..................................... 147
Removing the Server Node Top Cover ....................................................  149
Removing the Middle Section of the System Top Cover ..............................  150
Servicing Hot-Pluggable Components .............................................................. 152
Servicing Storage Drives and Boot Drives (CRU) ......................................  152
Servicing Fan Modules (CRU) ...............................................................  159
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Servicing Power Supplies (CRU) ............................................................  163
Servicing CRUs That Require Server Node Power Off .......................................  166
Server Node CRU Component Locations .................................................  166
Servicing Memory Modules (DIMMs) (CRU) ...........................................  168
Servicing PCIe Risers (CRU) ................................................................. 177
Servicing PCIe Cards (CRU) .................................................................  182
Servicing the Server Node Battery (CRU) ................................................  191
Servicing FRUs ...........................................................................................  193
Removing and Installing the Air Duct (FRU) ............................................  194
Servicing Processors (CPUs) (FRU) ........................................................  197
Servicing the Boot Disk Backplane (FRU) ...............................................  204
Servicing the Power Distribution Board (FRU) .........................................  207
Servicing the Disk Midplane Module (FRU) .............................................  212
Servicing the Disk Midplane Module HDD Cable (FRU) ............................  219
Servicing the Front Indicator Panels (FRU) ..............................................  222
Servicing Server Node Cables ................................................................ 227
Servicing the Motherboard Assembly (FRU) ............................................  240
Returning the Appliance to Operation .............................................................  245
Installing the Server Node Top Cover ...................................................... 245
Installing a Server Node Into the System Chassis ......................................  246
Powering On Oracle Database Appliance Version 1 ...................................  249
Server Node Basic Input/Output System (BIOS) ................................................ 251
BIOS Booting and Setup .......................................................................  252
Ethernet Port Naming and Boot Order .....................................................  259
Configuring Support for TPM ................................................................  260
Configuring SP LAN Settings ................................................................  266
Configuring Option ROM Settings in BIOS .............................................. 268
BIOS Setup Utility Hot Keys ................................................................. 270
Accessing the BIOS Setup Utility Menus .................................................  270
BIOS Setup Utility Screens ...................................................................  273
Index ................................................................................................................  283
8 Oracle Database Appliance Service Manual • November 2017
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Preface

This preface provides the following information:
“Documentation and Feedback” on page 9
“Change History” on page 9

Documentation and Feedback

Documentation Link
All Oracle products
Oracle Database Appliance
Oracle Integrated Lights Out Manager (Oracle ILOM)
3.X and 4.X
Provide feedback on this documentation:
http://docs.oracle.com
http://www.oracle.com/goto/oda/docs
http://www.oracle.com/goto/ilom/docs
http://www.oracle.com/goto/docfeedback

Change History

The following lists the release history of this documentation set:
November 2017. Initial publication.
Preface 9
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♦ ♦ ♦ C H A P T E R 1
1
Overview of System Status Indicators and LEDs
This manual provides instructions for servicing Oracle Database Appliance hardware. Oracle Database Appliance comes in the following versions:
Oracle Database Appliance X7-2S/X7-2M
Oracle Database Appliance X7-2-HA (High Availability)
Oracle Database Appliance X6-2S/X6-2M/X6-2L
Oracle Database Appliance X6-2-HA (High Availability)
Oracle Database Appliance X5-2
Oracle Database Appliance X4-2
Oracle Database Appliance X3-2
Oracle Database Appliance Version 1 (also referred to as "original version" or "V1")
The following sections in this chapter describe system status indicators and LEDs:
“Oracle Database Appliance X7-2S/X7-2M Status Indicators” on page 12
“Oracle Database Appliance X7-2-HA Status Indicators” on page 16
“Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators” on page 23
“Oracle Database Appliance X6-2-HA Status Indicators” on page 31
“Oracle Database Appliance X5-2 Status Indicators” on page 38
“Oracle Database Appliance X3-2/X4-2 Status Indicators” on page 45
“Oracle Database Appliance Version 1 Status Indicators” on page 51
For information about system features and racking, refer to the Oracle Database Appliance Owner's Guide. For information about cabling, Oracle ILOM initial setup, and appliance software setup, refer to the appropriate Deployment and User's Guide for the Oracle Database Appliance X6 or X7 series or the Getting Started Guide for the Oracle Database Appliance X3­2/X4-2/X5-2 or Version 1.

Chapter 1 • Overview of System Status Indicators and LEDs 11

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Oracle Database Appliance X7-2S/X7-2M Status Indicators

Oracle Database Appliance X7-2S/X7-2M Status Indicators
The following topics describe the Oracle Database Appliance X7-2S/X7-2M status indicators. They include controls and indicators on the server front and back panels, storage drives, and power supplies.
“Oracle Database Appliance X7-2S/X7-2M Server Status Indicators” on page 12

Oracle Database Appliance X7-2S/X7-2M Server Status Indicators

These topics describe Oracle Database Appliance X7-2S/X7-2M server status indicators (LEDs).
Server Front Panel Status Indicators
The Oracle Database Appliance X7-2S/X7-2M server front panel includes indicators for the system and storage drives.
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Oracle Database Appliance X7-2S/X7-2M Status Indicators
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
2 Top fan: amber Indicates that one (or more) of the internal fan modules has failed.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed fan module.
3 Rear PS: amber Indicates that one (or more) of the power supplies has failed.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed power supply.
4 Service Required: amber ■ Off – Normal operation.
■ On – A fault is present in the server node.
Note - The lighting of this indicator is always accompanied by a
system console message that includes a recommended service action.
5 OK: green Indicates the operational state of the server node:
■ On – The server is powered on, and all host POST code checkpoint tests are complete. The server is in one of the following states: 1) the server host is booting the operating system (OS), 2) the server host is running the OS.
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Oracle Database Appliance X7-2S/X7-2M Status Indicators
Callout Indicator/LED: Color State Meaning
6 Power button Press to apply full power. Press again to turn main power off, but
7 DO NOT SERVICE: white Indicates that the system is not ready to service.
8 Service processor (SP): green ■ Off – The service processor (SP) is not running.
9 Over temperature warning:
amber
■ Off – AC power is not present or the Oracle ILOM boot is not complete.
■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
■ Slow blink – Startup sequence has been initiated on the host. This pattern should begin soon after you power on the server. This status indicates either: (1) POST code checkpoint tests are running on the server host system, or (2) the host is transitioning from the powered-on state to the standby state on shutdown.
leave standby power on the Oracle ILOM.
■ Off – Normal operation.
■ On – The system is not ready for service.
Note - The DO NOT SERVICE indicator is application specific. This
indicator is only illuminated on demand by the Host application.
■ On – The SP is fully operational.
■ Slow blink – SP is booting.
■ Off – Normal operation; no service is required.
■ On – The system is experiencing an over temperature warning condition.
Note - This is a warning indication, not a fatal over temperature.
Failure to correct this condition might result in the system overheating and shutting down unexpectedly.
10 Drive OK: green ■ Off – Power is off or the installed drive is not recognized by the
11 Drive Service Required: amber ■ Off – The storage drive is operating normally.
12 Drive Ready-to-Remove: blue ■ Off – The storage drive has not been prepared for removal.
system.
■ On – The drive is engaged and is receiving power.
■ Random blink – There is disk activity. The indicator blinks on and off to indicate activity.
■ On – The system has detected a fault with the storage drive.
■ On – The storage drive can be removed safely during a hot-plug operation.
Server Back Panel Status Indicators
The Oracle Database Appliance X7-2S/X7-2M server back panel includes indicators for the system, power supplies and network ports.
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Oracle Database Appliance X7-2S/X7-2M Status Indicators
Callout Indicator/LED: Color State Meaning
1, 3 PS Service Required: amber ■ Off – Normal operation.
■ On – The power supply (PS) has detected a PS fan failure, PS overtemperature, PS over current, or PS over or under voltage.
2, 4 PS OK: green ■ Off – No AC power is present.
■ On – Normal operation. Input AC power and DC output voltage are within specification.
■ Slow blink – Normal operation. Input power is within specification. DC output voltage is not enabled.
5 System locate, service required
These operate in the same way as on the front panel.
and OK: various
6 NET MGT port: green 10/100/1000 BASE-T Ethernet management interface.
Top left speed indicator:
■ On – Green for 1000Base-T link.
■ Off – 10/100BASE-T link.
Top right activity indicator:
■ On – Link up.
■ Off – No link or link down.
■ Blinking – Packet activity.
7 NET 0 port: green 10/100/1000 BASE-T Ethernet interface.
Top right speed indicator:
■ On – 1000Base-T link.
■ Off – 10/100BASE-T link.
Top left link indicator:
■ On – Link up.
■ Off – No link or link down.
■ Blinking – Packet activity.
8 NET 1 and 2 10 GbE ports:
10 GbE Ethernet management interface.
green/amber
Note - The 10/25 GbE SFP28
(NET 1 and NET 2) ports are the default network ports for the
Top left activity indicator:
■ On – Link up.
Chapter 1 • Overview of System Status Indicators and LEDs 15
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Oracle Database Appliance X7-2-HA Status Indicators

Callout Indicator/LED: Color State Meaning
server. When using an SFP28 port, network connectivity is disabled on the 10GbE RJ-45 ports (NET 1 and NET 2).
9 NET 1 and 2 10/25 GbE SFP28
ports: green/amber
Note - The 10/25 GbE SFP28
(NET 1 and NET 2) ports are the default network ports for the server. When using an SFP28 port, network connectivity is disabled on the 10GbE RJ-45 ports (NET 1 and NET 2).
■ Off – No activity.
■ Flashing – Packet activity.
Top right speed indicator:
■ Off – 10/100BASE-T link (if link up).
■ Amber On – 1000BASE-T link.
■ Green On – 10000BASE-T link.
10/25 SFP28 Ethernet management interface.
Top activity indicator:
■ Off – No activity.
■ Flashing – Packet activity.
Bottom speed indicator:
■ Off – No activity.
■ Amber On – 10GbE link.
■ Green On – 25GbE link.
Oracle Database Appliance X7-2-HA Status Indicators
The following topics describe the Oracle Database Appliance X7-2-HA status indicators. They include controls and indicators on the server nodes and storage shelf front panel, hard drives, SSD drives, power supplies, and SAS I/O modules.
“Oracle Database Appliance X7-2-HA Server Node Status Indicators” on page 16
“Oracle Database Appliance X7-2-HA Storage Shelf Indicators” on page 20

Oracle Database Appliance X7-2-HA Server Node Status Indicators

These topics describe Oracle Database Appliance X7-2-HA server node status indicators (LEDs).
Server Node Front Panel Status Indicators
The Oracle Database Appliance X7-2-HA server node front panel includes indicators for the system and storage drives.
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Oracle Database Appliance X7-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
2 Top fan: amber Indicates that one (or more) of the internal fan modules has failed.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed fan module.
3 Rear PS: amber Indicates that one (or more) of the power supplies has failed.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed power supply.
4 Service Required: amber ■ Off – Normal operation.
■ On – A fault is present in the server node.
Note - The lighting of this indicator is always accompanied by a
system console message that includes a recommended service action.
5 OK: green Indicates the operational state of the server node:
■ On – The server is powered on, and all host POST code checkpoint tests are complete. The server is in one of the following states: 1) the server host is booting the operating system (OS), 2) the server host is running the OS.
Chapter 1 • Overview of System Status Indicators and LEDs 17
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Oracle Database Appliance X7-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
6 Power button Press to apply full power. Press again to turn main power off, but
7 DO NOT SERVICE: white Indicates that the system is not ready to service.
8 Service processor (SP): green ■ Off – The service processor (SP) is not running.
9 Over temperature warning:
amber
■ Off – AC power is not present or the Oracle ILOM boot is not complete.
■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
■ Slow blink – Startup sequence has been initiated on the host. This pattern should begin soon after you power on the server. This status indicates either: (1) POST code checkpoint tests are running on the server host system, or (2) the host is transitioning from the powered-on state to the standby state on shutdown.
leave standby power on the Oracle ILOM.
■ Off – Normal operation.
■ On – The system is not ready for service.
Note - The DO NOT SERVICE indicator is application specific. This
indicator is only illuminated on demand by the Host application.
■ On – The SP is fully operational.
■ Slow blink – SP is booting.
■ Off – Normal operation; no service is required.
■ On – The system is experiencing an over temperature warning condition.
Note - This is a warning indication, not a fatal over temperature.
Failure to correct this condition might result in the system overheating and shutting down unexpectedly.
Server Node Back Panel Status Indicators
The Oracle Database Appliance X7-2-HA server node back panel includes indicators for the system, power supplies and network ports.
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Oracle Database Appliance X7-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
1, 3 PS Service Required: amber ■ Off – Normal operation.
■ On – The power supply (PS) has detected a PS fan failure, PS overtemperature, PS over current, or PS over or under voltage.
2, 4 PS OK: green ■ Off – No AC power is present.
■ On – Normal operation. Input AC power and DC output voltage are within specification.
■ Slow blink – Normal operation. Input power is within specification. DC output voltage is not enabled.
5 PORT 1 and 2 private cluster
10/25 GbE SFP28 interface. interconnect 10/25 GbE SFP28 ports: green/yellow
Top activity indicator:
■ Off – No activity.
■ Flashing – Packet activity.
Bottom speed indicator:
■ Green On – 25GbE link.
■ Yellow On – 10GbE link.
6 System locate, service required
These operate in the same way as on the front panel. and OK: various
7 NET MGT port: green 10/100/1000 BASE-T Ethernet management interface.
Top left speed indicator:
■ On – Green for 1000Base-T link.
■ Off – 10/100BASE-T link.
Top right activity indicator:
■ On – Link up.
■ Off – No link or link down.
■ Blinking – Packet activity.
8 NET 0 port: green 10/100/1000 BASE-T Ethernet interface.
Top right speed indicator:
■ On – Green for 1000Base-T link.
■ Off – 10/100BASE-T link.
Top left link indicator:
■ On – Link up.
■ Off – No link or link down.
■ Blinking – Packet activity.
9 NET 1 and 2 10 GbE ports:
10 GbE Ethernet management interface. green/amber
Note - The 10/25 GbE SFP28
(NET 1 and NET 2) ports are the default network ports for the
Top left activity indicator:
■ On – Link up.
Chapter 1 • Overview of System Status Indicators and LEDs 19
Page 20
Oracle Database Appliance X7-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
server. When using an SFP28 port, network connectivity is disabled on the 10GbE RJ-45 ports (NET 1 and NET 2).
10 NET 1 and 2 10/25 GbE SFP28
ports: green/amber
Note - The 10/25 GbE SFP28
(NET 1 and NET 2) ports are the default network ports for the server. When using an SFP28 port, network connectivity is disabled on the 10GbE RJ-45 ports (NET 1 and NET 2).
■ Off – No activity.
■ Flashing – Packet activity.
Top right speed indicator:
■ Off – 10/100BASE-T link (if link up).
■ Amber On – 1000BASE-T link.
■ Green On – 10000BASE-T link.
10/25 GbE SFP28 interface.
Top activity indicator:
■ Off – No activity.
■ Flashing – Packet activity.
Bottom speed indicator:
■ Off – No activity.
■ Amber On – 10GbE link.
■ Green On – 25GbE link.

Oracle Database Appliance X7-2-HA Storage Shelf Indicators

Storage shelves are supported with Oracle Database Appliance X7-2-HA. They include controls and indicators on the front panel, hard drives, SSD drives, power supplies, and SAS I/O modules.
Storage Shelf Front Panel Status Indicators
The following figure shows the controls and indicators on the for the Oracle Database Appliance X7-2-HA storage shelf (DE3-24C) front panel and drives.
Note - The 2 or 3 character LED enclosure ID display panel on the front of the storage shelf is
not used with the Oracle Database Appliance product. Any numbers or letters displayed in this panel other than zeros could indicate a fault with either the panel, its cabling (neither of which are customer replaceable), or some other storage shelf component.
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Oracle Database Appliance X7-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
2 Service Required: amber ■ Off – Normal operation.
■ Steady on – A fault is present in the storage shelf.
3 OK: green ■ On – The storage shelf is powered on and operating normally.
■ Off – The storage shelf is unplugged or turned off.
4 Power Supply fault indicator:
amber
■ On – Indicates a fault with a power supply. View the LEDs at the back of the storage shelf to determine which power supply has the fault.
■ Off – Normal operation.
5 SAS I/O Module fault indicator:
amber
■ On – Indicates a fault with a SAS I/O module. View the LEDs at the back of the storage shelf to determine which module has the fault.
■ Off – Normal operation.
6 Ready-to-Remove: blue ■ On – The storage drive can be safely removed during a hot-plug
operation.
■ Off – The storage drive has not been prepared for removal.
7 Drive Service Required: amber ■ Off – Normal operation.
■ Steady on – A fault is present in the disk drive.
Chapter 1 • Overview of System Status Indicators and LEDs 21
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Oracle Database Appliance X7-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
8 Power/Activity: green ■ On – The drive is installed and recognized by the system but
Storage Shelf Back Panel Status Indicators
The following figure shows the controls and indicators on the Oracle Database Appliance X7-2­HA storage shelf (DE3-24C) back panel and drives.
there is no drive activity.
■ Blink – The LED blinks randomly in response to data being written to or read from the drive.
■ Off – The drive is powered off or the installed drive is not recognized by the system.
Callout Indicator/LED: Color State Meaning
1 AC power fault indicator: amber ■ On – Indicates an AC power fault.
2 Fan fail indicator: amber ■ On – The fan is faulty.
22 Oracle Database Appliance Service Manual • November 2017
■ Off – Normal operation.
■ Off – Normal operation.
Page 23

Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators

Callout Indicator/LED: Color State Meaning
3 Power supply status indicator:
green
4 DC power fail indicator: amber ■ On – The power supply is faulty.
5 Reserved This port is reserved for Oracle Service.
6 Network port (reserved) This port is reserved for Oracle Service.
7 Locate: white ■ Off – Normal operation.
8 Service Required: amber ■ Off – Normal operation.
9 OK: green ■ On – The storage shelf is powered on and operating normally.
10 SAS I/O Module Ready-to-
Remove: blue
11 SAS I/O Module Service
Required indicator: amber
12 SAS I/O Module OK: green ■ On – The I/O module is powered on and operating normally.
13 Host SAS port Service Required
indicator: amber
14 Host SAS port activity indicator:
green
■ On – The power supply is operating normally.
■ Off – The power supply is unplugged or turned off.
■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
■ Steady on – A fault is present in the storage shelf.
■ Off – The storage shelf is unplugged or turned off.
■ On – The I/O module can be safely removed during a hot-plug operation.
■ Off – The I/O module has not been prepared for removal.
■ Off – Normal operation.
■ Steady on – A fault is present in the SAS I/O module.
■ Off – The I/O module is unplugged or turned off.
■ Off – Normal operation.
■ Steady on – A fault is present with the port or connection.
■ Random blinking – Indicates host SAS link activity.
■ Off – No link activity.
Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators
The following topics describe the Oracle Database Appliance X6-2S/X6-2M/X6-2L status indicators. They include controls and indicators on the server front and back panels, storage drives, and power supplies.
“Oracle Database Appliance X6-2S/X6-2M Server Status Indicators” on page 24
“Oracle Database Appliance X6-2L Server Status Indicators” on page 27
Chapter 1 • Overview of System Status Indicators and LEDs 23
Page 24
Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators

Oracle Database Appliance X6-2S/X6-2M Server Status Indicators

These topics describe Oracle Database Appliance X6-2S/X6-2M server status indicators (LEDs).
Server Front Panel Status Indicators
The Oracle Database Appliance X6-2S/X6-2M server front panel includes indicators for the system and storage drives.
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
2 Service Required: amber ■ Off – Normal operation.
24 Oracle Database Appliance Service Manual • November 2017
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
■ On – A fault is present in the server node.
Page 25
Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators
Callout Indicator/LED: Color State Meaning
Note - The lighting of this indicator is always accompanied by a
system console message that includes a recommended service action.
3 OK: green Indicates the operational state of the server node:
■ On – The server is powered on, and all host POST code checkpoint tests are complete. The server is in one of the following states: 1) the server host is booting the operating system (OS), 2) the server host is running the OS.
■ Off – AC power is not present or the Oracle ILOM boot is not complete.
■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
■ Slow blink – Startup sequence has been initiated on the host. This pattern should begin soon after you power on the server. This status indicates either: (1) POST code checkpoint tests are running on the server host system, or (2) the host is transitioning from the powered-on state to the standby state on shutdown.
4 Power button Press to apply full power. Press again to turn main power off, but
leave standby power on the Oracle ILOM.
5 Top fan: amber Indicates that one (or more) of the internal fan modules has failed.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed fan module.
6 Rear PS: amber Indicates that one (or more) of the power supplies has failed.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed power supply.
7 Over temperature warning:
amber
■ Off – Normal operation; no service is required.
■ On – The system is experiencing an over temperature warning condition.
Note - This is a warning indication, not a fatal over temperature.
Failure to correct this condition might result in the system overheating and shutting down unexpectedly.
8 Service processor (SP): green ■ Off – The service processor (SP) is not running.
■ On – The SP is fully operational.
■ Slow blink – SP is booting.
9 Drive OK: green ■ Off – Power is off or the installed drive is not recognized by the
system.
■ On – The drive is engaged and is receiving power.
■ Random blink – There is disk activity. The indicator blinks on and off to indicate activity.
10 Drive Service Required: amber ■ Off – The storage drive is operating normally.
■ On – The system has detected a fault with the storage drive.
11 Drive Ready-to-Remove: blue ■ Off – The storage drive has not been prepared for removal.
■ On – The storage drive can be removed safely during a hot-plug operation.
Chapter 1 • Overview of System Status Indicators and LEDs 25
Page 26
Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators
Server Back Panel Status Indicators
The Oracle Database Appliance X6-2S/X6-2M server back panel includes indicators for the system, power supplies and network ports.
Callout Indicator/LED: Color State Meaning
1, 3 PS Service Required: amber ■ Off – Normal operation.
2, 4 PS OK: green ■ Off – No AC power is present.
5 System locate, service required
and OK: various
6 NET MGT port: green 10/100/1000 BASE-T Ethernet management interface.
■ On – The power supply (PS) has detected a PS fan failure, PS overtemperature, PS over current, or PS over or under voltage.
■ On – Normal operation. Input AC power and DC output voltage are within specification.
■ Slow blink – Normal operation. Input power is within specification. DC output voltage is not enabled.
These operate in the same way as on the front panel.
7 NET 0-3 ports: green/amber 100/1000/10000 BASE-T Ethernet interface.
26 Oracle Database Appliance Service Manual • November 2017
Top left link indicator:
■ On – Green for 1000Base-T link.
■ Off – 10/100BASE-T link.
Top right activity indicator:
■ On – Link up.
■ Off – No link or link down.
■ Blinking – Packet activity.
Top left activity indicator:
■ On – No function.
■ Off – No activity.
■ Blinking – Packet activity.
Page 27
Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators
Callout Indicator/LED: Color State Meaning
Top right link indicator:
■ Off – 10/100BASE-T link (if link up).
■ Amber On – 1000BASE-T link.
■ Green On – 10000BASE-T link.
8 Dual 10 GbE SFP+ PCIe 2.0
Low Profile Adapter ports: green/amber
1000/10000 BASE-T Ethernet management interface.
GRN=10G:
■ On – Green for 10GbE link; amber for 1GbE link.
■ Off – No function.
ACT/LINK (A or B):
■ On – Green for link up.
■ Off – No link.
■ Blinking – Green for packet activity.

Oracle Database Appliance X6-2L Server Status Indicators

These topics describe Oracle Database Appliance X6-2L server status indicators (LEDs).
Server Front Panel Status Indicators
The Oracle Database Appliance X6-2L server front panel includes indicators for the system and storage drives.
Chapter 1 • Overview of System Status Indicators and LEDs 27
Page 28
Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
2 Service Required: amber ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
■ On – A fault is present in the server node.
Note - The lighting of this indicator is always accompanied by a
system console message that includes a recommended service action.
3 OK: green Indicates the operational state of the server node:
■ On – The server is powered on, and all host POST code checkpoint tests are complete. The server is in one of the following states: 1) the server host is booting the operating system (OS), 2) the server host is running the OS.
■ Off – AC power is not present or the Oracle ILOM boot is not complete.
■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
■ Slow blink – Startup sequence has been initiated on the host. This pattern should begin soon after you power on the server. This status indicates either: (1) POST code checkpoint tests are running on the server host system, or (2) the host is transitioning from the powered-on state to the standby state on shutdown.
4 Power button Press to apply full power. Press again to turn main power off, but
leave standby power on the Oracle ILOM.
5 Service processor (SP): green ■ Off – The service processor (SP) is not running.
■ On – The SP is fully operational.
■ Slow blink – SP is booting.
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Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators
Callout Indicator/LED: Color State Meaning
6 Drive OK: green ■ Off – Power is off or the installed drive is not recognized by the
7 Drive Service Required: amber ■ Off – The storage drive is operating normally.
8 Drive Ready-to-Remove: blue ■ Off – The storage drive has not been prepared for removal.
9 Top fan: amber
system.
■ On – The drive is engaged and is receiving power.
■ Random blink – There is disk activity. The indicator blinks on and off to indicate activity.
■ On – The system has detected a fault with the storage drive.
■ On – The storage drive can be removed safely during a hot-plug operation.
Top fan:
Rear PS: amber
Over-temperature warning: amber
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed fan module.
Rear PS:
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed power supply.
Over-temperature warning:
■ Off – Normal operation; no service is required.
■ On – The system is experiencing an over-temperature warning condition.
Note - This is a warning indication, not a fatal over-temperature.
Failure to correct this condition might result in the system overheating and shutting down unexpectedly.
Server Back Panel Status Indicators
The Oracle Database Appliance X6-2L server back panel includes indicators for the rear drives, system, power supplies and network ports.
Chapter 1 • Overview of System Status Indicators and LEDs 29
Page 30
Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators
Callout Indicator/LED: Color State Meaning
1, 2 Storage drive status: various These operate in the same way as on the front panel.
3 Dual-port 10 GbE SFP+ PCIe
2.0 Low Profile Adapter ports: green/amber
GRN=10G:
■ On – Green for 10GbE link; amber for 1GbE link.
■ Off – No function.
ACT/LINK (A or B):
■ On – Green for link up.
■ Off – No link.
■ Blinking – Green for packet activity.
4 NET MGT port: green 10/100/1000 BASE-T Ethernet management interface.
Top left link indicator:
■ On – Green for 1000Base-T link.
■ Off – 10/100BASE-T link.
Top right activity indicator:
■ On – Link up.
■ Off – No link or link down.
■ Blinking – Packet activity.
5, 6 PS Service Required: amber
PS OK: green
PS Service Required:
■ Off – Normal operation.
■ On – The power supply (PS) has detected a PS fan failure, PS over-temperature, PS over current, or PS over or under voltage.
PS OK:
■ Off – No AC power is present.
■ On – Normal operation. Input AC power and DC output voltage are within specification.
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Oracle Database Appliance X6-2-HA Status Indicators

Callout Indicator/LED: Color State Meaning
■ Slow blink – Normal operation. Input power is within specification. DC output voltage is not enabled.
7 System locate, service required
and OK: various
8 NET 0-3 ports: green/amber 100/1000/10000 BASE-T Ethernet management interface.
These operate in the same way as on the front panel.
Top left activity indicator:
■ On – No function.
■ Off – No activity.
■ Blinking – Packet activity.
Top right link indicator:
■ Off – 10/100BASE-T link (if link up).
■ Amber On – 1000BASE-T link.
■ Green On – 10000BASE-T link.
Oracle Database Appliance X6-2-HA Status Indicators
The following topics describe the Oracle Database Appliance X6-2-HA status indicators. They include controls and indicators on the server nodes and storage shelf front panel, hard drives, SSD drives, power supplies, and SAS I/O modules.
“Oracle Database Appliance X6-2-HA Server Node Status Indicators” on page 31
“Oracle Database Appliance X6-2-HA Storage Shelf Indicators” on page 35

Oracle Database Appliance X6-2-HA Server Node Status Indicators

These topics describe Oracle Database Appliance X6-2-HA server node status indicators (LEDs).
Server Node Front Panel Status Indicators
The Oracle Database Appliance X6-2-HA server node front panel includes indicators for the system and storage drives.
Chapter 1 • Overview of System Status Indicators and LEDs 31
Page 32
Oracle Database Appliance X6-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
2 Service Required: amber ■ Off – Normal operation.
■ On – A fault is present in the server node.
Note - The lighting of this indicator is always accompanied by a
system console message that includes a recommended service action.
3 OK: green Indicates the operational state of the server node:
■ On – The server is powered on, and all host POST code checkpoint tests are complete. The server is in one of the following states: 1) the server host is booting the operating system (OS), 2) the server host is running the OS.
■ Off – AC power is not present or the Oracle ILOM boot is not complete.
■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
■ Slow blink – Startup sequence has been initiated on the host. This pattern should begin soon after you power on the server. This status indicates either: (1) POST code checkpoint tests are
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Oracle Database Appliance X6-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
running on the server host system, or (2) the host is transitioning from the powered-on state to the standby state on shutdown.
4 Power button Press to apply full power. Press again to turn main power off, but
5 Top fan: amber Indicates that one (or more) of the internal fan modules has failed.
6 Rear PS: amber Indicates that one (or more) of the power supplies has failed.
7 Over temperature warning:
amber
8 Service processor (SP): green ■ Off – The service processor (SP) is not running.
9 Drive OK: green ■ Off – Power is off or the installed drive is not recognized by the
10 Drive Service Required: amber ■ Off – The storage drive is operating normally.
11 Drive Ready-to-Remove: blue ■ Off – The storage drive has not been prepared for removal.
leave standby power on the Oracle ILOM.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed fan module.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed power supply.
■ Off – Normal operation; no service is required.
■ On – The system is experiencing an over temperature warning condition.
Note - This is a warning indication, not a fatal over temperature.
Failure to correct this condition might result in the system overheating and shutting down unexpectedly.
■ On – The SP is fully operational.
■ Slow blink – SP is booting.
system.
■ On – The drive is engaged and is receiving power.
■ Random blink – There is disk activity. The indicator blinks on and off to indicate activity.
■ On – The system has detected a fault with the storage drive.
■ On – The storage drive can be removed safely during a hot-plug operation.
Server Node Back Panel Status Indicators
The Oracle Database Appliance X6-2-HA server node back panel includes indicators for the system, power supplies and network ports.
Chapter 1 • Overview of System Status Indicators and LEDs 33
Page 34
Oracle Database Appliance X6-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
1, 3 PS Service Required: amber ■ Off – Normal operation.
2, 4 PS OK: green ■ Off – No AC power is present.
5 System locate, service required
and OK: various
6 NET MGT port: green 10/100/1000 BASE-T Ethernet management interface.
■ On – The power supply (PS) has detected a PS fan failure, PS overtemperature, PS over current, or PS over or under voltage.
■ On – Normal operation. Input AC power and DC output voltage are within specification.
■ Slow blink – Normal operation. Input power is within specification. DC output voltage is not enabled.
These operate in the same way as on the front panel.
7 Two InfiniBand QSFP+ Adapter
ports (shown): green/yellow
--or--
Dual 10 GbE SFP+ PCIe 2.0 Low Profile Adapter ports (not shown): green/amber
Top left link indicator:
■ On – Green for 1000Base-T link.
■ Off – 10/100BASE-T link.
Top right activity indicator:
■ On – Link up.
■ Off – No link or link down.
■ Blinking – Packet activity.
InfiniBand QSFP+ interface.
■ Green on – InfiniBand physical link established.
■ Green off – No link.
■ Yellow on – InfiniBand is discovered over the link, but no data is being passed .
■ Yellow off – A physical and/or logical link has not been established.
■ Yellow blinking – Data being passed.
Dual 10 GbE SFP+ interface.
■ GRN=10G:
■ On – Green for 10GbE link; amber for 1GbE link.
■ Off – No function.
■ ACT/LINK (A or B):
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Oracle Database Appliance X6-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
■ On – Green for link up.
■ Off – No link.
■ Blinking – Green for packet activity.
8 NET 0-3 ports: green/amber 100/1000/10000 BASE-T Ethernet management interface.
Top left activity indicator:
■ On – No function.
■ Off – No activity.
■ Blinking – Packet activity.
Top right link indicator:
■ Off – 10/100BASE-T link (if link up).
■ Amber On – 1000BASE-T link.
■ Green On – 10000BASE-T link.

Oracle Database Appliance X6-2-HA Storage Shelf Indicators

Storage shelves are supported with Oracle Database Appliance X6-2-HA. They include controls and indicators on the front panel, hard drives, SSD drives, power supplies, and SAS I/O modules.
Storage Shelf Front Panel Status Indicators
The following figure shows the controls and indicators on the for the Oracle Database Appliance X6-2-HA storage shelf (DE3-24C) front panel and drives.
Note - The 2 or 3 character LED enclosure ID display panel on the front of the storage shelf is
not used with the Oracle Database Appliance product. Any numbers or letters displayed in this panel other than zeros could indicate a fault with either the panel, its cabling (neither of which are customer replaceable), or some other storage shelf component.
Chapter 1 • Overview of System Status Indicators and LEDs 35
Page 36
Oracle Database Appliance X6-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
2 Service Required: amber ■ Off – Normal operation.
■ Steady on – A fault is present in the storage shelf.
3 OK: green ■ On – The storage shelf is powered on and operating normally.
■ Off – The storage shelf is unplugged or turned off.
4 Power Supply fault indicator:
amber
■ On – Indicates a fault with a power supply. View the LEDs at the back of the storage shelf to determine which power supply has the fault.
■ Off – Normal operation.
5 SAS I/O Module fault indicator:
amber
■ On – Indicates a fault with a SAS I/O module. View the LEDs at the back of the storage shelf to determine which module has the fault.
■ Off – Normal operation.
6 Ready-to-Remove: blue ■ On – The storage drive can be safely removed during a hot-plug
operation.
■ Off – The storage drive has not been prepared for removal.
7 Drive Service Required: amber ■ Off – Normal operation.
■ Steady on – A fault is present in the disk drive.
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Oracle Database Appliance X6-2-HA Status Indicators
Callout Indicator/LED: Color State Meaning
8 Power/Activity: green ■ On – The drive is installed and recognized by the system but
there is no drive activity.
■ Blink – The LED blinks randomly in response to data being written to or read from the drive.
■ Off – The drive is powered off or the installed drive is not recognized by the system.
Storage Shelf Back Panel Status Indicators
The following figure shows the controls and indicators on the Oracle Database Appliance X6-2­HA storage shelf (DE3-24C) back panel and drives.
Callout Indicator/LED: Color State Meaning
1 AC power fault indicator: amber ■ On – Indicates an AC power fault.
■ Off – Normal operation.
2 Fan fail indicator: amber ■ On – The fan is faulty.
■ Off – Normal operation.
Chapter 1 • Overview of System Status Indicators and LEDs 37
Page 38

Oracle Database Appliance X5-2 Status Indicators

Callout Indicator/LED: Color State Meaning
3 Power supply status indicator:
green
4 DC power fail indicator: amber ■ On – The power supply is faulty.
5 Reserved This port is reserved for Oracle Service.
6 Network port (reserved) This port is reserved for Oracle Service.
7 Locate: white ■ Off – Normal operation.
8 Service Required: amber ■ Off – Normal operation.
9 OK: green ■ On – The storage shelf is powered on and operating normally.
10 SAS I/O Module Ready-to-
Remove: blue
11 SAS I/O Module Service
Required indicator: amber
12 SAS I/O Module OK: green ■ On – The I/O module is powered on and operating normally.
13 Host SAS port Service Required
indicator: amber
14 Host SAS port activity indicator:
green
■ On – The power supply is operating normally.
■ Off – The power supply is unplugged or turned off.
■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
■ Steady on – A fault is present in the storage shelf.
■ Off – The storage shelf is unplugged or turned off.
■ On – The I/O module can be safely removed during a hot-plug operation.
■ Off – The I/O module has not been prepared for removal.
■ Off – Normal operation.
■ Steady on – A fault is present in the SAS I/O module.
■ Off – The I/O module is unplugged or turned off.
■ Off – Normal operation.
■ Steady on – A fault is present with the port or connection.
■ Random blinking – Indicates host SAS link activity.
■ Off – No link activity.
Oracle Database Appliance X5-2 Status Indicators
This section describes the status indicators for Oracle Database Appliance X5-2.
“Oracle Database Appliance X5-2 Server Node Status Indicators” on page 38
“Oracle Database Appliance X5-2 Storage Shelf Status Indicators” on page 42

Oracle Database Appliance X5-2 Server Node Status Indicators

These topics describe Oracle Database Appliance X5-2 server node status indicators (LEDs).
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Oracle Database Appliance X5-2 Status Indicators
Server Node Front Panel Status Indicators
The Oracle Database Appliance X5-2 server node front panel includes indicators for the system and storage drives.
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
2 Service Required: amber ■ Off – Normal operation.
■ On – A fault is present in the server node.
Note - The lighting of this indicator is always accompanied by a
system console message that includes a recommended service action.
3 OK: green Indicates the operational state of the server node:
■ On – The server is powered on, and all host POST code checkpoint tests are complete. The server is in one of the
Chapter 1 • Overview of System Status Indicators and LEDs 39
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Oracle Database Appliance X5-2 Status Indicators
Callout Indicator/LED: Color State Meaning
4 Power button Press to apply full power. Press again to turn main power off, but
5 Top fan: amber Indicates that one (or more) of the internal fan modules has failed.
6 Rear PS: amber Indicates that one (or more) of the power supplies has failed.
7 Over temperature warning:
amber
following states: 1) the server host is booting the operating system (OS), 2) the server host is running the OS.
■ Off – AC power is not present or the Oracle ILOM boot is not complete.
■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
■ Slow blink – Startup sequence has been initiated on the host. This pattern should begin soon after you power on the server. This status indicates either: (1) POST code checkpoint tests are running on the server host system, or (2) the host is transitioning from the powered-on state to the standby state on shutdown.
leave standby power on the Oracle ILOM.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed fan module.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed power supply.
■ Off – Normal operation; no service is required.
■ On – The system is experiencing an over temperature warning condition.
Note - This is a warning indication, not a fatal over temperature.
Failure to correct this condition might result in the system overheating and shutting down unexpectedly.
8 Service processor (SP): green ■ Off – The service processor (SP) is not running.
■ On – The SP is fully operational.
■ Slow blink – SP is booting.
9 Drive OK: green ■ Off – Power is off or the installed drive is not recognized by the
system.
■ On – The drive is engaged and is receiving power.
■ Random blink – There is disk activity. The indicator blinks on and off to indicate activity.
10 Drive Service Required: amber ■ Off – The storage drive is operating normally.
■ On – The system has detected a fault with the storage drive.
11 Drive Ready-to-Remove: blue ■ Off – The storage drive has not been prepared for removal.
■ On – The storage drive can be removed safely during a hot-plug operation.
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Page 41
Oracle Database Appliance X5-2 Status Indicators
Server Node Back Panel Status Indicators
The Oracle Database Appliance X5-2 server node back panel includes indicators for the system, power supplies and network ports.
Callout Indicator/LED: Color State Meaning
1, 3 PS Service Required: amber ■ Off – Normal operation.
■ On – The power supply (PS) has detected a PS fan failure, PS overtemperature, PS over current, or PS over or under voltage.
2, 4 PS OK: green ■ Off – No AC power is present.
■ On – Normal operation. Input AC power and DC output voltage are within specification.
■ Slow blink – Normal operation. Input power is within specification. DC output voltage is not enabled.
5 System locate, service required
and OK: various
6 NET MGT port: green 10/100/1000 BASE-T Ethernet management interface.
These operate in the same way as on the front panel.
7 Two InfiniBand QSFP+ Adapter
ports (shown): green/yellow
Top left link indicator:
■ On – Green for 1000Base-T link.
■ Off – 10/100BASE-T link.
Top right activity indicator:
■ On – Link up.
■ Off – No link or link down.
■ Blinking – Packet activity.
InfiniBand QSFP+ interface.
■ Green on – InfiniBand physical link established.
■ Green off – No link.
■ Yellow on – InfiniBand is discovered over the link, but no data is being passed .
■ Yellow off – A physical and/or logical link has not been established.
Chapter 1 • Overview of System Status Indicators and LEDs 41
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Oracle Database Appliance X5-2 Status Indicators
Callout Indicator/LED: Color State Meaning
8 NET 0-3 ports: green/amber 100/1000 BASE-T Ethernet management interface.

Oracle Database Appliance X5-2 Storage Shelf Status Indicators

Storage shelves are supported with Oracle Database Appliance X5-2. They include controls and indicators on the front panel, hard drives, SSD drives, power supplies, and SAS I/O modules.
■ Yellow blinking – Data being passed.
Top left activity indicator:
■ On – No function.
■ Off – No activity.
■ Blinking – Packet activity.
Top right link indicator:
■ On – Amber for 100 base-T link; green for 1000 base-T link.
■ Off – No link.
■ Blinking – No function.
Storage Shelf Front Panel Status Indicators
The following figure shows the controls and indicators on the Oracle Database Appliance X5-2 storage shelf (DE2-24C) front panel and drives.
Note - The 2 or 3 character LED enclosure ID display panel on the front of the storage shelf is
not used with the Oracle Database Appliance product. Any numbers or letters displayed in this panel other than zeros could indicate a fault with either the panel, its cabling (neither of which are customer replaceable), or some other storage shelf component.
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Oracle Database Appliance X5-2 Status Indicators
Callout Indicator/LED: Color State Meaning
1 OK: green ■ On – The storage shelf is powered on and operating normally.
■ Off – The storage shelf is unplugged or turned off.
2 Service Required: amber ■ Off – Normal operation.
■ Steady on – A fault is present in the storage shelf.
3 Locate: white ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
4 Drive Service Required: amber ■ Off – Normal operation.
■ Steady on – A fault is present in the disk drive.
5 Power/Activity: green ■ On – The drive is installed and recognized by the system but
there is no drive activity.
■ Blink – The LED blinks randomly in response to data being written to or read from the drive.
■ Off – The drive is powered off or the installed drive is not recognized by the system.
Chapter 1 • Overview of System Status Indicators and LEDs 43
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Oracle Database Appliance X5-2 Status Indicators
Storage Shelf Back Panel Status Indicators
The following figure shows the controls and indicators on the Oracle Database Appliance X5-2 storage shelf (DE2-24C) back panel and drives.
Callout Indicator/LED: Color State Meaning
1 AC power fault indicator: amber ■ On – Indicates an AC power fault.
2 Power supply status indicator:
green
3 Fan fail indicator: amber ■ On – The fan is faulty.
4 DC power fail indicator: amber ■ On – The power supply is faulty.
5 SAS I/O Module status
indicators: green or amber
6 Reserved This port is reserved for Oracle Service.
7 Network port (reserved) This port is reserved for Oracle Service.
8 Host SAS port activity indicators
(x4 per port): green
44 Oracle Database Appliance Service Manual • November 2017
■ Off – Normal operation.
■ On – The power supply is operating normally.
■ Off – The power supply is unplugged or turned off.
■ Off – Normal operation.
■ Off – Normal operation.
■ OK – Lights green to indicate normal operation.
■ Service Required – Lights amber to indicate a fault with the I/O module (top module is 0; bottom module is 1).
■ Random blinking – Indicates host SAS link activity.
Page 45

Oracle Database Appliance X3-2/X4-2 Status Indicators

Callout Indicator/LED: Color State Meaning
■ Off – No link activity.
Oracle Database Appliance X3-2/X4-2 Status Indicators
This section describes the status indicators for Oracle Database Appliance X3-2 and Oracle Database Appliance X4-2.
“Oracle Database Appliance X3-2/X4-2 Server Node Status Indicators” on page 45
“Oracle Database Appliance X3-2/X4-2 Storage Shelf Status Indicators” on page 49

Oracle Database Appliance X3-2/X4-2 Server Node Status Indicators

This topic describes Oracle Database Appliance X3-2 and Oracle Database Appliance X4-2 server node status indicators (LEDs).
Server Node Front Panel Status Indicators
The Oracle Database Appliance X3-2/X4-2 server node front panel includes indicators for the system and storage drives.
Chapter 1 • Overview of System Status Indicators and LEDs 45
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Oracle Database Appliance X3-2/X4-2 Status Indicators
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
2 Service processor (SP): green ■ Off – The service processor (SP) is not running.
3 Service Required: amber ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
■ On – The SP is fully operational.
■ Slow blink – SP is booting.
■ On – A fault is present in the server node.
4 OK: green Indicates the operational state of the server node:
46 Oracle Database Appliance Service Manual • November 2017
Note - The lighting of this indicator is always accompanied by a
system console message that includes a recommended service action.
■ On – The server is powered on, and all host POST code checkpoint tests are complete. The server is in one of the following states: 1) the server host is booting the operating system (OS), 2) the server host is running the OS.
■ Off – AC power is not present or the Oracle ILOM boot is not complete.
■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
■ Slow blink – Startup sequence has been initiated on the host. This pattern should begin soon after you power on the server. This status indicates either: (1) POST code checkpoint tests are
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Oracle Database Appliance X3-2/X4-2 Status Indicators
Callout Indicator/LED: Color State Meaning
running on the server host system, or (2) the host is transitioning from the powered-on state to the standby state on shutdown.
5 Power button Press to apply full power. Press again to turn main power off, but
6 Top fan: amber Indicates that one (or more) of the internal fan modules has failed.
7 Rear PS: amber Indicates that one (or more) of the power supplies has failed.
8 Over temperature warning:
amber
9 Drive OK: green ■ Off – Power is off or the installed drive is not recognized by the
10 Drive Service Required: amber ■ Off – The storage drive is operating normally.
11 Drive Ready-to-Remove: blue ■ Off – The storage drive has not been prepared for removal.
leave standby power on the Oracle ILOM.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed fan module.
■ Off – Indicates steady state; no service is required.
■ On – Indicates service required; service the failed power supply.
■ Off – Normal operation; no service is required.
■ On – The system is experiencing an over temperature warning condition.
Note - This is a warning indication, not a fatal over temperature.
Failure to correct this condition might result in the system overheating and shutting down unexpectedly.
system.
■ On – The drive is engaged and is receiving power.
■ Random blink – There is disk activity. The indicator blinks on and off to indicate activity.
■ On – The system has detected a fault with the storage drive.
■ On – The storage drive can be removed safely during a hot-plug operation.
Server Node Back Panel Status Indicators
The Oracle Database Appliance X3-2/X4-2 server node back panel includes indicators for the system, power supplies and network ports.
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Oracle Database Appliance X3-2/X4-2 Status Indicators
Callout Indicator/LED: Color State Meaning
1, 3 PS Service Required: amber ■ Off – Normal operation.
2, 4 PS OK: green ■ Off – No AC power is present.
5 System locate, service required
and OK: various
6 NET MGT port: green/amber 10/100 BASE-T Ethernet management interface.
■ On – The power supply (PS) has detected a PS fan failure, PS overtemperature, PS over current, or PS over or under voltage.
■ On – Normal operation. Input AC power and DC output voltage are within specification.
■ Slow blink – Normal operation. Input power is within specification. DC output voltage is not enabled.
These operate in the same way as on the front panel.
7 Oracle Database Appliance
X4-2: Dual 10 GbE SFP+ PCIe
2.0 Low Profile Adapter ports (shown): green/amber
--or--
Oracle Database Appliance X3-2: Sun Dual Port 10GBase-
T Adapter ports (not shown): green/yellow
Top left link indicator:
■ On – Amber for 10Base-T link; green for 100Base-T link.
■ Off – No link or link down.
Top right activity indicator:
■ On – No function.
■ Off – No activity.
■ Blinking – Packet activity.
Oracle Database Appliance X4-2 with 1000/10000 BASE-T SFP+ Ethernet management interface.
■ GRN=10G:
■ On – Green for 10GbE link; amber for 1GbE link.
■ Off – No function.
■ ACT/LINK (A or B):
■ On – Green for link up.
■ Off – No link.
■ Blinking – Green for packet activity.
Oracle Database Appliance X3-2 with 1000/10000 BASE-T Ethernet management interface.
■ 1G/100M=YLW:
■ On – Green for 1GbE link; yellow for 10GbE link.
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Oracle Database Appliance X3-2/X4-2 Status Indicators
Callout Indicator/LED: Color State Meaning
■ Off – No link.
■ ACT/LINK:
■ On – Green for link up.
■ Off – No link.
■ Blinking – Green for packet activity.
8 NET 0-3 ports: green/amber 100/1000 BASE-T Ethernet management interface.
Top left activity indicator:
■ On – No function.
■ Off – No activity.
■ Blinking – Packet activity.
Top right link indicator:
■ On – Amber for 100Base-T link; green for 1000/10GBBase-T link.
■ Off – No link.
■ Blinking – No function.

Oracle Database Appliance X3-2/X4-2 Storage Shelf Status Indicators

Storage shelves are supported with Oracle Database Appliance X3-2/X4-2. They include controls and indicators on the front panel, hard drives, SSD drives, power supplies, and SAS I/ O modules.
Storage Shelf Front Panel Status Indicators
The following figure shows the controls and indicators on the Oracle Database Appliance X3-2/ X4-2 storage shelf (DE2-24P) front panel and drives.
Note - The 2 or 3 character LED enclosure ID display panel on the front of the storage shelf is
not used with the Oracle Database Appliance product. Any numbers or letters displayed in this panel other than zeros could indicate a fault with either the panel, its cabling (neither of which are customer replaceable), or some other storage shelf component.
Chapter 1 • Overview of System Status Indicators and LEDs 49
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Oracle Database Appliance X3-2/X4-2 Status Indicators
Callout Indicator/LED: Color State Meaning
1 OK: green ■ On – The storage shelf is powered on and operating normally.
2 Service Required: amber ■ Off – Normal operation.
3 Locate: white ■ Off – Normal operation.
4 Status Code Display Not used for this product.
5 Drive Service Required: amber ■ Off – Normal operation.
6 Power/Activity: green ■ On – The drive is installed and recognized by the system but
■ Off – The storage shelf is unplugged or turned off.
■ Steady on – A fault is present in the storage shelf.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
■ Steady on – A fault is present in the disk drive.
there is no drive activity.
■ Blink – The LED blinks randomly in response to data being written to or read from the drive.
■ Off – The drive is powered off or the installed drive is not recognized by the system.
Storage Shelf Back Panel Status Indicators
The following figure shows the controls and indicators on the Oracle Database Appliance X3-2/ X4-2 storage shelf (DE2-24P) back panel and drives.
50 Oracle Database Appliance Service Manual • November 2017
Page 51

Oracle Database Appliance Version 1 Status Indicators

Callout Indicator/LED: Color State Meaning
1 AC power fault indicator: amber ■ On – Indicates an AC power fault.
■ Off – Normal operation.
2 Power supply status indicator:
green
3 Fan fail indicator: amber ■ On – The fan is faulty.
4 DC power fail indicator: amber ■ On – The power supply is faulty.
5 SAS I/O Module status
indicators: green or amber
6 Reserved This port is reserved for Oracle Service.
7 Network port (reserved) This port is reserved for Oracle Service.
8 Host SAS port activity indicators
(x4 per port): green
■ On – The power supply is operating normally.
■ Off – The power supply is unplugged or turned off.
■ Off – Normal operation.
■ Off – Normal operation.
■ OK – Lights green to indicate normal operation.
■ Service Required – Lights amber to indicate a fault with the I/O module (top module is 0; bottom module is 1).
■ Random blinking – Indicates host SAS link activity.
■ Off – No link activity.
Oracle Database Appliance Version 1 Status Indicators
This section describes the status indicators for the Oracle Database Appliance Version 1.
Chapter 1 • Overview of System Status Indicators and LEDs 51
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Oracle Database Appliance Version 1 Status Indicators
“Server Node Status Indicators” on page 52
“Server Node Fan Indicators” on page 55
“Storage and Boot Drive Status Indicators” on page 56
“Power Supply Status Indicators” on page 56
“Rear Server Node Status Indicators” on page 57
“Server Node Internal LEDs” on page 59
“Ethernet Port Indicators” on page 60

Server Node Status Indicators

The following table lists and describes the general status indicators on the front and rear panel of each Oracle Database Appliance Version 1 server node.
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Oracle Database Appliance Version 1 Status Indicators
Callout Indicator/LED: Color State Meaning
1 Locate button/LED: white ■ Off – Normal operation.
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off. It is also used to prove physical presence.
■ Indicator Test Mode – Push and hold the Locate button for 5 seconds to activate the push to test feature, which causes all LEDs except disk activity and power supply LEDs to light for 15 seconds.
2 SP OK/Fault: bi-color ■ Off – No power is supplied to the SP or it is not functional.
■ Amber – When lit indicates an SP fault.
■ Green – When steady on indicates that Oracle ILOM is fully functional. If blinking, POST diagnostics are running, Oracle ILOM is booting, or firmware is updating.
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Oracle Database Appliance Version 1 Status Indicators
Callout Indicator/LED: Color State Meaning
3 Ready to Remove: blue ■ Off – Normal operation.
4 Service Required: amber ■ Off – Normal operation.
5 Power/OK: green This LED indicates the operational state of the chassis. This LED can
6 Over temperature: amber ■ Off – Normal operation.
Note - The amber LED indicates the status of the watchdog timer.
The watchdog timer runs continuously, but it times out if it is not reset by Oracle ILOM. If it times out, the amber LED is lit and the green LED is extinguished.
■ Fast Blink – The system is preparing a customer-replaceable unit (CRU) (disk drive, fan module, or power supply) for safe removal but it is not ready yet.
■ Steady on – The CRU can be safely removed.
■ Steady on – A fault is present in system or a subsystem within the chassis.
be in the following states:
■ Off – AC power is not present or the Oracle ILOM boot has not completed.
■ Standby blink – Standby power is on and Oracle ILOM can be accessed, but full chassis power is off. The LED blinks at a 10 percent duty cycle (0.1 second on, 2.9 seconds off), that is, the light is on for a very short period of time.
■ Slow blink – The startup sequence has been initiated on the host. The LED blinks at a 50 percent duty cycle, which is noticeably longer than the STANDBY BLINK. This pattern should begin immediately following powering on the system. This status indicates either 1) power-on self-test (POST) diagnostics running on system host or 2) the host is transitioning from the powered­on state to the standby state on shutdown.
■ Steady on – The system is powered on and all host POST tests passed. The system is one of the following states: 1) the system host is ready to boot, or 2) the system host is booting the operating system (OS), or 3) the system host is running the OS.
■ Steady on – The system is experiencing an over-temperature warning condition.
7 Rear Component Failure: amber ■ Off – Normal operation.
54 Oracle Database Appliance Service Manual • November 2017
Note - This is a warning indication, not a fatal over temperature.
Failure to correct this can result in the system over heating and shutting down.
■ Steady on – The system has detected a power supply fault, a fan fault, or a rear 2.5-inch disk drive fault.
This fault condition is associated with chassis components located in the rear of the chassis. This fault might be caused by:
■ Power supply failure (AC fault, 12V/3.3Vaux fault, or power supply fan fault)
■ Rear fan failure
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Oracle Database Appliance Version 1 Status Indicators
Callout Indicator/LED: Color State Meaning
■ Rear 2.5-inch disk failure

Server Node Fan Indicators

Each fan module for Oracle Database Appliance Version 1 has a single bi-colored LED indicating both fan OK and fan fault conditions. The LED lights green to indicate that the fan module is properly plugged into the system and operating within the expected RPM range for a given power management setting. The LED lights amber to indicate a fan fault.
Note - The LEDs on the fan modules are not lit amber on initial system power-on. The fan
amber LED only lights if Oracle ILOM detects a failure that indicates a faulty fan module or a missing fan that should be installed.
Indicator/LED: Color State Meaning
OK: green ■ Steady on – The fan is functioning normally.
■ Off – Chassis 3.3V_Standby power is off or there is a fan fault.
Service Required: amber ■ Off – Normal operation.
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Oracle Database Appliance Version 1 Status Indicators
Indicator/LED: Color State Meaning

Storage and Boot Drive Status Indicators

Each storage drive for Oracle Database Appliance Version 1 includes three LEDs. They are the same on the front storage drives and the rear-mounted boot drives. See the following table.
■ Steady on – A fault has been detected with the fan.
Note - The front and rear panel Service Required LEDs are also lit if the system
detects a fan module fault.
Callout Indicator/LED: Color State Meaning
1 Ready to Remove: blue ■ Off – Normal operation.
■ Fast blink – The system is preparing a disk drive for safe removal but it is not ready yet.
■ Steady on – The disk drive can be safely removed.
2 Service Required: amber ■ Off – Normal operation.
■ Steady on – A fault is present in the disk drive.
3 OK/Activity: green ■ On – The drive is installed and recognized by the system but
there is no drive activity.
■ Blink – The LED blinks randomly in response to data being written to or read from the drive.
■ Off – The drive is powered off or the installed drive is not recognized by the system.

Power Supply Status Indicators

There are three status LEDs on each power supply for Oracle Database Appliance Version 1, as shown in the following table.
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Oracle Database Appliance Version 1 Status Indicators
Callout Indicator/LED: Color State Meaning
1 OK: green ■ On – The power supply is operating normally.
■ Off – The power supply is unplugged or turned off.
2 Service Required: amber ■ On – The power supply is faulty. The front REAR PS LED and
3 AC Present: green ■ On – The power supply is plugged in and AC power is available,
the front and rear panel Service Required LEDs are also lit if the system detects a power supply fault.
■ Off – Normal operation.
regardless of system power state.
■ Off – The power supply is unplugged or turned off.

Rear Server Node Status Indicators

Each server node in Oracle Database Appliance Version 1 has four summary status LEDs that are located on its back panel, as shown in the following table.
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Oracle Database Appliance Version 1 Status Indicators
Callout Indicator/LED: Color State Meaning
1 Locate: white ■ Off – Normal operation.
2 Ready to Remove: blue ■ Off – Normal operation.
3 Service Required: amber ■ Off – Normal operation.
4 Power/OK: green This LED indicates the operational state of the chassis. This LED can
■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
■ Pressing this button toggles the fast blink on or off.
■ Indicator Test Mode – Push and hold the Locate button for 5 seconds to activate the push to test feature, which causes all LEDs except disk activity and power supply LEDs to light for 15 seconds.
■ Fast Blink – The system is preparing a customer-replaceable unit (CRU) (disk drive, fan module, or power supply) for safe removal but it is not ready yet.
■ Steady on – The CRU can be safely removed.
■ Steady on – A fault is present in system or a subsystem within the chassis.
be in the following states:
58 Oracle Database Appliance Service Manual • November 2017
■ Off – AC power is not present or the Oracle ILOM boot has not completed.
■ Standby blink – Standby power is on and Oracle ILOM can be accessed, but full chassis power is off. The LED blinks at a 10 percent duty cycle (0.1 second on, 2.9 seconds off), that is, the light is on for a very short period of time.
■ Slow blink – The startup sequence has been initiated on the host. The LED blinks at a 50 percent duty cycle, which is noticeably longer than the STANDBY BLINK. This pattern should begin
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Oracle Database Appliance Version 1 Status Indicators
Callout Indicator/LED: Color State Meaning
immediately following powering on the system. This status indicates either 1) power-on self-test (POST) diagnostics running on system host or 2) the host is transitioning from the powered­on state to the standby state on shutdown.
■ Steady on – The system is powered on and all host POST tests passed. The system is one of the following states: 1) the system host is ready to boot, or 2) the system host is booting the operating system (OS), or 3) the system host is running the OS.

Server Node Internal LEDs

The following section describes the internal LEDs for Oracle Database Appliance Version 1. Each server node contains the following internal LEDs:
Note - A super capacitor (located on the motherboard) provides power to light the server node
fault LEDs for up to 15 minutes after the server node is removed from a powered-on system chassis. After approximately 15 minutes, the capacitor discharges enough so that it cannot light the fault LEDs.
Fault Remind Power Good LED.
This green LED lights each time the Fault Remind button is pressed, if the capacitor has enough of a charge to light the fault LEDs. This LED is located next to the Fault Remind button.
For the location of Fault Remind button and the Fault Remind Power Good LED, see
“Remove Faulty DIMMs” on page 170.
Memory DIMM Fault LEDs
Each DIMM slot has an adjacent DIMM fault LED. If a DIMM fails, the adjacent LED lights when the Fault Remind button is pressed.
For the location of Fault Remind button and the DIMM fault LEDs, see “Remove Faulty
DIMMs” on page 170.
CPU Fault LEDs
Both CPUs have an associated CPU fault LED. If a CPU fails, the associated LED lights when the Fault Remind button is pressed.
For the location of CPU fault LEDs, see “Remove Processor (CPU)” on page 197.
Ethernet Port LEDs
Each server node has two host Ethernet ports (NET0 and NET1) and an SP network management port (NET MGT). Each of these has two LEDs that indicate link activity and port speed. See “Ethernet Port Indicators” on page 60.
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Oracle Database Appliance Version 1 Status Indicators

Ethernet Port Indicators

Each server node in Oracle Database Appliance Version 1 has two host Ethernet ports (NET0 and NET1) and an SP network management port (NET MGT). Each of these has two LEDs that indicate link activity and port speed.
Callout Indicator/LED: Color State Meaning
1 Link Activity: green Lights to indicate link activity.
2 Link Speed: bi-colored Green – Link established at fastest speed.
Amber – Link established at next fastest speed or slower speeds.
Off – Link at slowest speed, which is 10 Mbps.
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Page 61
♦ ♦ ♦ C H A P T E R 2
2
Preparing Oracle Database Appliance for Service
This chapter describes how to prepare Oracle Database Appliance for servicing.
It includes the following topics:
“Preparing Oracle Database Appliance X7-2 Series for Service” on page 61
“Preparing Oracle Database Appliance X6-2 Series for Service” on page 62
“Preparing Oracle Database Appliance X3-2/X4-2/X5-2 for Service” on page 63
“Preparing Oracle Database Appliance Version 1 for Service” on page 64

Preparing Oracle Database Appliance X7-2 Series for Service

This section describes preparing Oracle Database Appliance X7-2 series for service.
If you have Oracle Database X6-2 series, go to “Preparing Oracle Database Appliance
X6-2 Series for Service” on page 62. If you have Oracle Database X3-2, Oracle
Database Appliance X4-2, or Oracle Database Appliance X5-2, go to “Preparing Oracle
Database Appliance X3-2/X4-2/X5-2 for Service” on page 63. If you have Oracle
Database Appliance Version 1, go to “Preparing Oracle Database Appliance Version 1 for
Service” on page 64.
Most service procedures are performed on a single appliance component. Service procedures that require a single server node to be powered off can be performed without shutting down the entire appliance. Before powering off any component for service, refer to the Deployment and User's Guide for the Oracle Database Appliance X7 series for any special instructions or commands that must be performed on the appliance to prepare it for service.

Chapter 2 • Preparing Oracle Database Appliance for Service 61

Page 62

Preparing Oracle Database Appliance X6-2 Series for Service

Note - The links in the following table take you to instructions outside of the Oracle Database
Appliance library to the Oracle Server X7-2 documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.
Oracle Database Appliance X7-2S/X7-2M Oracle Database Appliance X7-2-HA
Safety Precautions Safety Precautions
Safety Symbols Safety Symbols
Electrostatic Discharge Safety Electrostatic Discharge Safety
Required Tools Required Tools
Powering Down the Server Powering Down the Server
Disconnect Cables From the Server Disconnect Cables From the Server
Extend the Server to the Maintenance Position Extend the Server to the Maintenance Position
Remove the Server From the Rack Remove the Server From the Rack
Take Antistatic Measures Take Antistatic Measures
Remove the Server Top Cover Remove the Server Top Cover
Preparing Oracle Database Appliance X6-2 Series for Service
This section describes preparing Oracle Database Appliance X6-2 series for service.
If you have Oracle Database X7-2 series, go to “Preparing Oracle Database Appliance
X7-2 Series for Service” on page 61. If you have Oracle Database X3-2, Oracle
Database Appliance X4-2, or Oracle Database Appliance X5-2, go to “Preparing Oracle
Database Appliance X3-2/X4-2/X5-2 for Service” on page 63. If you have Oracle
Database Appliance Version 1, go to “Preparing Oracle Database Appliance Version 1 for
Service” on page 64.
Most service procedures are performed on a single appliance component. Service procedures that require a single server node to be powered off can be performed without shutting down the entire appliance. Before powering off any component for service, refer to the Deployment and User's Guide for the Oracle Database Appliance X6 series for any special instructions or commands that must be performed on the appliance to prepare it for service.
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Preparing Oracle Database Appliance X3-2/X4-2/X5-2 for Service

Note - The links in the following table take you to instructions outside of the Oracle Database
Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L (including Storage Server X6-2 Extreme Flash version) documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.
Oracle Database Appliance X6-2S/ X6-2M
Safety Precautions Safety Precautions Safety Precautions
Safety Symbols Safety Symbols Safety Symbols
Electrostatic Discharge Safety Electrostatic Discharge Safety Electrostatic Discharge Safety
Required Tools Required Tools Required Tools
Powering Down the Server Powering Down the Server Powering Down the Server
Disconnect Cables From the Server Disconnect Cables From the Server Disconnect Cables From the Server
Extend the Server to the Maintenance Position
Remove the Server From the Rack Remove the Server From the Rack Remove the Server From the Rack
Take Antistatic Measures Take Antistatic Measures Take Antistatic Measures
Remove the Server Top Cover Remove the Server Top Cover
Oracle Database Appliance X6-2L Oracle Database Appliance X6-2-HA
Extend the Server to the Maintenance Position
Remove the Server Fan Assembly Door
Extend the Server to the Maintenance Position
Remove the Server Top Cover
Preparing Oracle Database Appliance X3-2/X4-2/X5-2 for Service
This section describes preparing Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, and Oracle Database Appliance X5-2 for service.
If you have Oracle Database X7-2 series, go to “Preparing Oracle Database Appliance X7-2
Series for Service” on page 61. If you have Oracle Database X6-2 series, go to “Preparing Oracle Database Appliance X6-2 Series for Service” on page 62. If you have Oracle
Database Appliance Version 1, go to “Preparing Oracle Database Appliance Version 1 for
Service” on page 64.
Most service procedures are performed on a single appliance component. Service procedures that require a single server node to be powered off can be performed without shutting down the entire appliance. Before powering off any component for service, refer to the Getting Started Guide or Administration and Reference Guide for any special instructions or commands that must be performed on the appliance to prepare it for service.
Chapter 2 • Preparing Oracle Database Appliance for Service 63
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Preparing Oracle Database Appliance Version 1 for Service

Note - The links in the following table take you to instructions outside of the Oracle Database
Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.
Oracle Database Appliance X3-2 Oracle Database Appliance X4-2 Oracle Database Appliance X5-2
Safety Precautions Safety Precautions Safety Precautions
Safety Symbols Safety Symbols Safety Symbols
Electrostatic Discharge Safety Electrostatic Discharge Safety Electrostatic Discharge Safety
Required Tools Required Tools Required Tools
Powering Down the Server Powering Down the Server Powering Down the Server
Disconnect Cables From the Server Disconnect Cables From the Server Disconnect Cables From the Server
Extend the Server to the Maintenance Position
Remove the Server From the Rack Remove the Server From the Rack Remove the Server From the Rack
Take Antistatic Measures Take Antistatic Measures Take Antistatic Measures
Remove the Server Top Cover Remove the Server Top Cover Remove the Server Top Cover
Extend the Server to the Maintenance Position
Extend the Server to the Maintenance Position
Preparing Oracle Database Appliance Version 1 for Service
This section describes how to prepare Oracle Database Appliance Version 1 for servicing.
If you have Oracle Database X7-2 series, go to “Preparing Oracle Database Appliance X7-2
Series for Service” on page 61. If you have Oracle Database X6-2 series, go to “Preparing Oracle Database Appliance X6-2 Series for Service” on page 62. If you have Oracle
Database Appliance X3-2, Oracle Database Appliance X4-2, or Oracle Database Appliance X5­2, go to “Preparing Oracle Database Appliance X3-2/X4-2/X5-2 for Service” on page 63.
“Component Replacement Policy (CRUs and FRUs)” on page 140
“Safety Information” on page 141
“Required Tools ” on page 142
“Obtaining the Chassis Serial Number” on page 142
“Shutting Down a Server Node and Powering Off the System” on page 143
“Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 146
“Removing Server Nodes From the System Chassis” on page 147
“Removing the Server Node Top Cover” on page 149
“Removing the Middle Section of the System Top Cover” on page 150
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♦ ♦ ♦ C H A P T E R 3
3
Servicing CRUs That Do Not Require System Power Off
This chapter describes how to remove and replace the hot-pluggable components in Oracle Database Appliance. Hot-pluggable means that these components can be replaced with the system powered on.
Note - Hot-pluggable components can also be replaced with the system powered off. If you
choose this method, first power off the system as described in Chapter 2, “Preparing Oracle
Database Appliance for Service”.
The following topics are covered:
“Oracle Database Appliance X7-2 Series Server Node Hot-Pluggable Components” on page 65
“Oracle Database Appliance X6-2 Series Server Node Hot-Pluggable Components” on page 71
“Oracle Database Appliance X3-2/X4-2/X5-2 Server Node Hot-Pluggable Components” on page 77
“Oracle Database Appliance X3-2/X4-2/X5-2 and X6-2-HA/X7-2-HA Storage Shelf Hot­Pluggable Components” on page 78
“Oracle Database Appliance Version 1 Hot-Pluggable Components” on page 98
Oracle Database Appliance X7-2 Series Server Node Hot­Pluggable Components
This section describes replacing hot-pluggable components for the Oracle Database Appliance X7-2 series server node.

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Page 66
Oracle Database Appliance X7-2 Series Server Node Hot-Pluggable Components
If you have Oracle Database Appliance X6-2 series, go to “Oracle Database Appliance
X6-2 Series Server Node Hot-Pluggable Components” on page 71. If you have the
Oracle Database Appliance X3-2/X4-2/X5-2, go to “Oracle Database Appliance X3-2/
X4-2/X5-2 Server Node Hot-Pluggable Components” on page 77. If you have Oracle
Database Appliance Version 1, go to “Oracle Database Appliance Version 1 Hot-Pluggable
Components” on page 98.
Hot-pluggable components are those that can be removed and installed while the system is running. These are designated as Customer Replaceable Units (CRUs).
Note - After a physical insertion or removal action of a storage component (such as a disk or
SAS cable), you should wait before performing the next action to allow the system software to fully process the event. This could take up to 3 minutes to complete.
Refer to the following table for hot-plug component instructions for your appliance.
Note - Some of the links in the following table take you to instructions outside of the Oracle
Database Appliance library to the Oracle Server X7-2 documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.
Oracle Database Appliance X7-2S/X7-2M Oracle Database Appliance X7-2-HA
“Servicing NVMe Storage Drives (CRU)” on page 66
Caution - An NVMe drive must first be powered off
before removal. If you do not power off the NVMe drive before removal you can crash the operating system. Oracle Database Appliance uses special commands to remove or add NVMe storage.
Servicing Fan Modules (CRU) Servicing Fan Modules (CRU)
Servicing Power Supplies (CRU) Servicing Power Supplies (CRU)
Front mounted storage drives are not supported in the server nodes for this product.

Servicing NVMe Storage Drives (CRU)

This section describes servicing NVMe drives in an Oracle Database Appliance X7-2 series system.
“Replacing an NVMe Storage Drive” on page 67
“Adding NVMe Expansion Storage” on page 69
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Replacing an NVMe Storage Drive
Replacing an NVMe Storage Drive
Before removing an NVMe drive it must be powered off. After installing an NVMe drive it must be powered on. Failed drives are automatically powered off after 5 minutes.
Caution - If you remove an NVMe drive without first powering it off, you can crash the
operating system. Oracle Database Appliance uses special commands to add or remove NVMe storage.
The instructions describe how to replace an NVMe drive using the odaadmcli power on/off commands for an Oracle Database X7-2 series system.
The odaadmcli commands listed here must be run as the root user.
1.
Identify the NVMe drive to be replaced. Type the following command at the host:
# odaadmcli show disk
For example, the drive names pd_00 and pd_01 seen by the host, correspond to drive slot labels NMe0 and NVMe1, respectively.
2.
Unmount and power off the drive to be replaced. Do one of the following:
If you are replacing a failed drive, check to see if its blue ready-to-remove light is lit.
If a drive has failed, it should power off automatically and light its blue ready-to-remove indicator after 5 minutes.
If the drive being replaced doesn't already have its blue ready-to-remove
indicator lit, type the following command from the host to unmount and turn off power to the drive:
# odaadmcli power disk off pd_xx
Where pd_xx is the name of the disk to be replaced as described in step 1.
Before proceeding to the next step confirm that the blue ready-to-remove indicator on the drive is lit.
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Replacing an NVMe Storage Drive
3.
Push the latch release button on the front of the drive to open the drive latch [1], grasp the latch, and pull the drive out of the drive slot [2].
4.
Align the replacement drive with the drive slot.
The drive is physically addressed according to the slot in which it is installed. It is important to install a replacement drive in the same slot as the drive that was removed.
5.
Slide the drive into the slot until the drive is fully seated [1]. Then close the drive latch to lock the drive in place [2].
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Adding NVMe Expansion Storage
6.
Power on and remount the replacement drive. Type the following command from the host:
# odaadmcli power disk on pd_xx
Where pd_xx is the name of the disk being replaced as described in step 1.
It can take a few minutes for the power-on operation to complete. Once complete, the drive's green OK indicator will light.
7.
To check the status of the replacement disk, type the following command from the host:
# odaadmcli show disk
For additional information, refer to the Oracle Database Appliance Deployment and User's Guide.
Adding NVMe Expansion Storage
Before You Begin
The Oracle Database Appliance X7-2M supports six expansion slots for NVMe drives. These are slots labeled 2 through 7 as seen from the front of the system (callouts 1 through 6 in the following illustration). Storage drives can be added in sets of three.
If you have the default configuration of only two NVMe drives (seen as pd_00 and pd_01 from the host), you can expand storage by either three (3) or six (6) NVMe drives.
Note - If you expand storage, then you must add disk drives and expand server node storage
on all new disks at the same time. Once you expand storage, you cannot revert to the default configuration of two (2) NVMe drives.
The odaadmcli commands listed here must be run as the root user.
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Adding NVMe Expansion Storage
1.
Remove the drive filler panel of an unpopulated slot by using your finger to pry open the panel release latch and pulling the filler out of the drive slot.
Note - Replace filler panels with drives one at a time to ensure proper system cooling.
2.
Open the latch of the new drive by pressing the release button on the drive.
Caution - Do not over-rotate the latch outwards when opening. Doing so can damage it.
3.
Insert the new drive by sliding the drive into the slot until the drive is fully seated. Then close the drive latch to lock the drive in place.
4.
Repeat steps 1 - 3 for each new drive.
For the Oracle Database Appliance X7-2M, the name for these drives to the host will be pd_02, pd_03, pd_04, etc., matching the numbering of their respective drive slots up to pd_07.
5.
Power on the new drives by entering the appropriate commands from the host.
If you are adding three drives, type:
# odaadmcli power disk on pd_02
# odaadmcli power disk on pd_03
# odaadmcli power disk on pd_04
If you are adding six drives, additionally type:
# odaadmcli power disk on pd_05
# odaadmcli power disk on pd_06
# odaadmcli power disk on pd_07
It can take a few minutes for the power-on operation to complete. Once complete, the green OK indicators will light for the newly installed drives.
Note - Do not attempt to power on and expand storage on one new disk and then power on and
expand storage on the next new disk. Before you can expand storage, all the new disks must be powered on with their green OK indicators lit.
6.
Expand the system storage to include the new drives. Type the following command from the host:
# odaadmcli expand storage
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Oracle Database Appliance X6-2 Series Server Node Hot-Pluggable Components

The system will then detect and use the new storage.
For additional information, refer to the Oracle Database Appliance Deployment and User's Guide.
Oracle Database Appliance X6-2 Series Server Node Hot­Pluggable Components
This section describes replacing hot-pluggable components for the Oracle Database Appliance X6-2 series server node.
If you have Oracle Database Appliance X7-2 series, go to “Oracle Database Appliance
X7-2 Series Server Node Hot-Pluggable Components” on page 65. If you have the
Oracle Database Appliance X3-2/X4-2/X5-2, go to “Oracle Database Appliance X3-2/
X4-2/X5-2 Server Node Hot-Pluggable Components” on page 77. If you have Oracle
Database Appliance Version 1, go to “Oracle Database Appliance Version 1 Hot-Pluggable
Components” on page 98.
Hot-pluggable components are those that can be removed and installed while the system is running. These are designated as Customer Replaceable Units (CRUs).
Note - After a physical insertion or removal action of a storage component (such as a disk or
SAS cable), you should wait before performing the next action to allow the system software to fully process the event. This could take up to 3 minutes to complete.
Refer to the following table for hot-plug component instructions for your appliance.
Note - Some of the links in the following table take you to instructions outside of the Oracle
Database Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L (including Storage Server X6-2 Extreme Flash version) documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.
Oracle Database Appliance X6-2S/ X6-2M
Servicing Non-NVMe Storage Drives (CRU)
“Servicing NVMe Storage Drives (CRU)” on page 72
Oracle Database Appliance X6-2L Oracle Database Appliance X6-2-HA
Servicing Non-NVMe Rear Storage Drives (CRU)
“Servicing NVMe Storage Drives (CRU)” on page 72
Servicing Non-NVMe Storage Drives (CRU)
NVMe storage drives are not supported in the server nodes for this product.
Chapter 3 • Servicing CRUs That Do Not Require System Power Off 71
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Replacing an NVMe Storage Drive
Oracle Database Appliance X6-2S/ X6-2M
Caution - An NVMe drive must
first be powered off before removal. If you do not power off the NVMe drive before removal you can crash the operating system. Oracle Database Appliance uses special commands to remove or add NVMe storage.
Servicing Fan Modules (CRU) Servicing Fan Modules (CRU) Servicing Fan Modules (CRU)
Servicing Power Supplies (CRU) Servicing Power Supplies (CRU) Servicing Power Supplies (CRU)
Oracle Database Appliance X6-2L Oracle Database Appliance X6-2-HA
Caution - An NVMe drive must
first be powered off before removal. If you do not power off the NVMe drive before removal you can crash the operating system. Oracle Database Appliance uses special commands to remove or add NVMe storage.

Servicing NVMe Storage Drives (CRU)

This section describes servicing NVMe drives in an Oracle Database Appliance X6-2 series system.
“Replacing an NVMe Storage Drive” on page 72
“Adding NVMe Expansion Storage” on page 74
Replacing an NVMe Storage Drive
Before removing an NVMe drive it must be powered off. After installing an NVMe drive it must be powered on. Failed drives are automatically powered off after 5 minutes.
Caution - If you remove an NVMe drive without first powering it off, you can crash the
operating system. Oracle Database Appliance uses special commands to add or remove NVMe storage.
The instructions describe how to replace an NVMe drive using the odaadmcli power on/off commands for an Oracle Database X6-2 series system.
The odaadmcli commands listed here must be run as the root user.
1.
Identify the NVMe drive to be replaced. Type the following command at the host:
# odaadmcli show disk
For example, the drive names pd_00 and pd_01 seen by the host, correspond to drive slot labels NMe0 and NVMe1, respectively.
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Replacing an NVMe Storage Drive
2.
Unmount and power off the drive to be replaced. Do one of the following:
If you are replacing a failed drive, check to see if its blue ready-to-remove light is lit.
If a drive has failed, it should power off automatically and light its blue ready-to-remove indicator after 5 minutes.
If the drive being replaced doesn't already have its blue ready-to-remove
indicator lit, type the following command from the host to unmount and turn off power to the drive:
# odaadmcli power disk off pd_xx
Where pd_xx is the name of the disk to be replaced as described in step 1.
Before proceeding to the next step confirm that the blue ready-to-remove indicator on the drive is lit.
3.
Push the latch release button on the front of the drive to open the drive latch [1], grasp the latch, and pull the drive out of the drive slot [2].
4.
Align the replacement drive with the drive slot.
The drive is physically addressed according to the slot in which it is installed. It is important to install a replacement drive in the same slot as the drive that was removed.
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Adding NVMe Expansion Storage
5.
Slide the drive into the slot until the drive is fully seated [1]. Then close the drive latch to lock the drive in place [2].
6.
Power on and remount the replacement drive. Type the following command from the host:
# odaadmcli power disk on pd_xx
7.
Before You Begin
Where pd_xx is the name of the disk being replaced as described in step 1.
It can take a few minutes for the power-on operation to complete. Once complete, the drive's green OK indicator will light.
To check the status of the replacement disk, type the following command from the host:
# odaadmcli show disk
For additional information, refer to the Oracle Database Appliance Deployment and User's Guide.
Adding NVMe Expansion Storage
The Oracle Database Appliance X6-2S/X6-2M supports two expansion slots for NVMe drives. These are slots labeled NVMe2 and NVMe3 as seen from the front of the system (callouts 1 and 2 in the following illustration). When adding NVMe storage, you must populate both of these slots.
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Adding NVMe Expansion Storage
If you have the default configuration of only two NVMe drives (seen as pd_00 and pd_01 from the host), you can expand storage by adding two (2) NVMe drives.
Note - If you expand storage, then you must add two (2) disks and expand storage on both
disks at the same time. Once you expand storage to four (4) NVMe drives, you cannot revert to the default configuration of two (2) NVMe drives.
The Oracle Database Appliance X6-2L supports three expansion slots for NVMe drives. These are slots labeled NVMe2, NVMe5, and NVMe8 as seen from the front of the system (callouts 1, 2 and 3 in the following illustration). When adding NVMe storage, you must populate all three of these slots.
Note - Drive slots NVMe9, NVMe10 and NVMe11 are not supported for this product.
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Adding NVMe Expansion Storage
If you have the default configuration of NVMe drives (seen as pd_00, pd_01, pd_03, pd_04, pd_06 and pd_07 from the host), you can expand storage by adding three (3) NVMe drives.
Note - If you expand storage, then you must add three (3) disks and expand storage on all
three disks at the same time. Once you expand storage to nine (9) NVMe drives, you cannot revert to the default configuration of six (6) NVMe drives.
The odaadmcli commands listed here must be run as the root user.
1.
Remove the drive filler panel of an unpopulated slot by using your finger to pry open the panel release latch and pulling the filler out of the drive slot.
Note - Replace filler panels with drives one at a time to ensure proper system cooling.
2.
Open the latch of the new drive by pressing the release button on the drive.
Caution - Do not over-rotate the latch outwards when opening. Doing so can damage it.
3.
Insert the new drive by sliding the drive into the slot until the drive is fully seated. Then close the drive latch to lock the drive in place.
4.
Repeat steps 1 - 3 for each new drive.
For the Oracle Database Appliance X6-2S/X6-2M, the name for these drives to the host will be pd_02 and pd_03, matching the numbering of their respective drive slots.
For the Oracle Database Appliance X6-2L, the name for these drives to the host will be pd_02, pd_05 and pd_08, matching the numbering of their respective drive slots.
5.
Power on the new drives by entering the appropriate commands from the host.
For the Oracle Database Appliance X6-2S/X6-2M, type:
# odaadmcli power disk on pd_02
# odaadmcli power disk on pd_03
For the Oracle Database Appliance X6-2L, type:
# odaadmcli power disk on pd_02
# odaadmcli power disk on pd_05
# odaadmcli power disk on pd_08
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Oracle Database Appliance X3-2/X4-2/X5-2 Server Node Hot-Pluggable Components

It can take a few minutes for the power-on operation to complete. Once complete, the green OK indicators will light for the newly installed drives.
Note - Do not attempt to power on and expand storage on one new disk and then power on and
expand storage on the next new disk. Before you can expand storage, all the new disks must be powered on with their green OK indicators lit.
6.
Expand the system storage to include the new drives. Type the following command from the host:
# odaadmcli expand storage
The system will then detect and use the new storage.
For additional information, refer to the Oracle Database Appliance Deployment and User's Guide.
Oracle Database Appliance X3-2/X4-2/X5-2 Server Node Hot­Pluggable Components
This section describes replacing hot-pluggable components for the Oracle Database Appliance X3-2/X4-2/X5-2.
If you have Oracle Database Appliance X7-2 series, go to “Oracle Database Appliance X7-2
Series Server Node Hot-Pluggable Components” on page 65. If you have Oracle Database
Appliance X6-2 series, go to “Oracle Database Appliance X6-2 Series Server Node Hot-
Pluggable Components” on page 71. If you have Oracle Database Appliance Version 1, go
to “Oracle Database Appliance Version 1 Hot-Pluggable Components” on page 98.
Hot-pluggable components are those that can be removed and installed while the system and the server nodes are running. These are designated as Customer Replaceable Units (CRUs).
Note - After a physical insertion or removal action of a storage component (such as a disk or
SAS cable), you should wait before performing the next action to allow the system software to fully process the event. This could take up to 3 minutes to complete.
Refer to the following table for hot-plug component instructions for your appliance.
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Oracle Database Appliance X3-2/X4-2/X5-2 and X6-2-HA/X7-2-HA Storage Shelf Hot-Pluggable Components

Note - The links in the following table take you to instructions outside of the Oracle Database
Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.
Oracle Database Appliance X3-2 Oracle Database Appliance X4-2 Oracle Database Appliance X5-2
Servicing Storage Drives (CRU)
Note - For bare metal installations
of this appliance, you must run the oakcli add disk -local command after replacing a failed disk in a server node. Refer to the
Administration and Reference Guide
for details.
Servicing Fan Modules (CRU) Servicing Fan Modules (CRU) Servicing Fan Modules (CRU)
Servicing Power Supplies (CRU) Servicing Power Supplies (CRU) Servicing Power Supplies (CRU)
Servicing Storage Drives (CRU)
Note - For bare metal installations
of this appliance, you must run the oakcli add disk -local command after replacing a failed disk in a server node. Refer to the
Administration and Reference Guide
for details.
Servicing Storage Drives (CRU)
Oracle Database Appliance X3-2/X4-2/X5-2 and X6-2-HA/X7­2-HA Storage Shelf Hot-Pluggable Components
This section describes replacing hot-pluggable components for the Oracle Database Appliance storage shelf. Only certain versions of Oracle Database Appliance support a storage shelf. If you have Oracle Database Appliance Version 1, go to “Oracle Database Appliance Version 1
Hot-Pluggable Components” on page 98.
A storage shelf, or expansion storage shelf, are only supported with the following Oracle Database Appliance products:
Oracle Database Appliance X7-2-HA supports the DE3-24C shelf.
Oracle Database Appliance X6-2-HA supports the DE3-24C shelf.
Oracle Database Appliance X5-2 supports the DE2-24C shelf.
Oracle Database Appliance X3-2 and Oracle Database Appliance X4-2 support the DE2­24P shelf.
Hot-pluggable components are those that can be removed and installed while the system and the server nodes are running. These are designated as Customer Replaceable Units (CRUs).
Caution - Data loss. Do not remove power from both power supplies of the storage shelf or
storage expansion shelf (if equipped) while any databases are running. If you must power off the storage shelf or expansion storage shelf, stop the database first.
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Adding Optional Oracle Database Appliance X7-2-HA Storage Shelf Drives (CRU)
Note - After a physical insertion or removal action of a storage shelf component (such as a disk
or SAS cable), you should wait before performing the next action to allow the system software to fully process the event. This could take several minutes to complete.

Servicing Storage Shelf Components

Oracle Database Appliance X7-2-HA (DE3-24C), Oracle Database Appliance X6-2-HA (DE3­24C), Oracle Database Appliance X5-2 (DE2-24C) and Oracle Database Appliance X3-2/X4-2 (DE2-24P) storage shelf components can all be replaced while the storage shelf is powered-on and running. They include:
“Adding Optional Oracle Database Appliance X7-2-HA Storage Shelf Drives (CRU)” on page 79
“Adding Optional Oracle Database Appliance X6-2-HA Storage Shelf Drives (CRU)” on page 83
“Replace a Storage Shelf HDD or SSD (CRU)” on page 86
“Replace a Storage Shelf Power Supply (CRU)” on page 90
“Replace a Storage Shelf I/O Module (CRU)” on page 95
Before You Begin
Adding Optional Oracle Database Appliance X7-2-HA Storage Shelf Drives (CRU)
The Oracle Database Appliance X7-2-HA storage shelf partially-populated base configuration supports 15 expansion slots for either 3.2 TB SSDs (available in five-packs) or 10 TB HDDs (available in a fifteen-pack). These expansion slots are labeled 5-19 as seen from the front of the system (callouts 5 through 19 in the following illustration). Note the following:
Upgrading the base configuration storage shelf with 3.2 TB SSDs can be performed with the appliance running. When you expand storage, you must first add all of the disks and then expand storage on all the new disks at the same time. Once you expand storage to support additional disks, you cannot revert to the base configuration (no drives in slots 5-19).
Upgrading the base configuration storage shelf with 10 TB HDDs requires that you move the 3.2 TB SSDs from shelf storage slots 0-4 to slots 15-19. This procedure requires powering down the appliance. In addition, this upgrade this will require that you perform cleanup, redeploy the appliance and restore the database as described in the Deployment and User's Guide for the appliance. Once you expand storage to support additional disks, you cannot revert to the base configuration (no drives in slots 5-19).
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Note - If you plan on adding another storage shelf, it must be populated identically to your
first storage shelf.
The oakcli commands listed here must be run as the root user.
1.
To install the new drives into the storage shelf, do the following:
a.
Remove one of the drive filler panels from slots 5-19 by pressing its release button [1] and removing it from the drive slot [2].
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Note - Replace filler panels with drives one at a time to ensure proper storage shelf chassis
cooling.
b.
Open the drive lever of the new drive by pressing the release button on the drive.
c.
Slide the new drive into the drive slot [1] until it engages with the backplane connector. Then close the lever to fully seat the drive and lock it into place [2].
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Check that the drive is locked in place and flush with the other drives.
d.
Repeat steps a through c until all of the empty drive slots in the storage shelf are filled with the new drives.
Note - Before attempting to use the expanded storage, ensure the OK indicator on each new
drive is steady green to indicate a ready state.
2.
Do one of the following:
If you added 3.2 TB SSDs to the shelf, expand the system storage to include the new drives. Type the following command from the host:
# oakcli expand storage
The system will then detect and use the new storage.
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Adding Optional Oracle Database Appliance X6-2-HA Storage Shelf Drives (CRU)
If you added 10 TB HDDs to the shelf (and moved the existing 3.2 TB SSDs), perform cleanup, redeploy the appliance and restore the database as described in the Deployment and User's Guide for the appliance.
3.
If you are also adding a storage expansion shelf, you can do so now.
Refer to the Oracle Database Appliance Deployment and User's Guide for information on attaching and cabling a storage expansion shelf.
Adding Optional Oracle Database Appliance X6-2-HA Storage Shelf Drives (CRU)
Before You Begin
The Oracle Database Appliance X6-2-HA storage shelf base configuration (half­populated) supports ten expansion slots for 1.6 TB SSD drives. These are slots labeled 10­19 as seen from the front of the system (callouts 10 through 19 in the following illustration). When adding to the storage shelf, you must populate all of these slots at the same time. This upgrade can be performed with the appliance running.
Note - If you expand storage, you must first add all of the disks and then expand storage on
all the new disks at the same time. Once you expand storage to support disks in slots 10-19, you cannot revert to the base configuration (no drives in slots 10-19).
In addition, you cannot add a storage expansion shelf to your appliance configuration until you have fully populated the existing storage shelf.
The oakcli commands listed here must be run as the root user.
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Adding Optional Oracle Database Appliance X6-2-HA Storage Shelf Drives (CRU)
1.
To install the new drives into the storage shelf, do the following:
a.
Remove one of the drive filler panels from slots 10-19 by pressing its release button [1] and removing it from the drive slot [2].
Note - Replace filler panels with drives one at a time to ensure proper storage shelf chassis
cooling.
b.
Open the drive lever of the new drive by pressing the release button on the drive.
c.
Slide the new drive into the drive slot [1] until it engages with the backplane connector. Then close the lever to fully seat the drive and lock it into place [2].
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Check that the drive is locked in place and flush with the other drives.
d.
Repeat steps a through c until all of the empty drive slots in the storage shelf are filled with the new drives.
Note - Before attempting to use the expanded storage, ensure the OK indicator on each new
drive is steady green to indicate a ready state.
2.
Expand the system storage to include the new drives. Type the following command from the host:
# oakcli expand storage
The system will then detect and use the new storage.
3.
If you are also adding a storage expansion shelf, you can do so now.
Refer to the Oracle Database Appliance Deployment and User's Guide for information on attaching and cabling a storage expansion shelf.
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Replace a Storage Shelf HDD or SSD (CRU)
Replace a Storage Shelf HDD or SSD (CRU)
Note - After a physical insertion or removal action of a storage component (such as a disk or
SAS cable), you should wait before performing the next action to allow the system software to fully process the event. This could take several minutes to complete.
1.
Locate the failed drive on the front of the storage shelf.
Look for the drive with its Service Required indicator and/or Ready-to-Remove indicator lit.
Caution - Equipment damage. Do not remove a drive unless you have an immediate
replacement.
2.
Remove the drive:
For the DE3-24C, press the release button [1] to release the drive lever. For the DE2-24C, slide the release latch as indicated by the debossed arrow to release the drive lever. Then, rotate the lever open and, grasping the drive body, slide the drive out of the storage shelf [2].
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For the DE2-24P, slide the release latch as indicated by the debossed arrow to release the drive lever. Then, rotate the lever open and, grasping the drive body, slide the drive out of the storage shelf.
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Replace a Storage Shelf HDD or SSD (CRU)
3.
Install the replacement drive:
For the DE2-24C and DE3-24C, open the drive lever on the replacement drive and slide the new drive into the drive slot [1] until it engages with the backplane connector. Then close the lever to fully seat the drive and lock it into place [2]. Check that the drive is locked in place and flush with the other drives.
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Replace a Storage Shelf HDD or SSD (CRU)
For the DE2-24P, open the drive lever on the replacement drive and slide the drive into the drive slot until it engages with the backplane connector. Then close the lever to fully seat the drive and lock it into place. Check that the drive is locked in place and flush with the other drives.
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Replace a Storage Shelf Power Supply (CRU)
4.
Once installed, the system should automatically detect and use the replacement drive. Ensure that the green OK indicator for the replacement drive lights to show that the drive is ready.
This can take a few minutes to complete.
Replace a Storage Shelf Power Supply (CRU)
The storage shelf and the storage expansion shelf each have two power supplies. Indicators (LEDs) on the power supplies indicate their operation state.
The power supplies are redundant and one can be replaced while the appliance is running.
Example showing a DE3-24C power supply:
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Example showing a DE2-24C or DE2-24P power supply:
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Callout Description
1 AC power fail indicator
2 Fan fail indicator
3 Power supply status indicator
4 DC power fail indicator
5 Release lever
6 AC connector
7 On/Off switch
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If any of the indicators are amber, or if the power supply status indicator does not light, replace the power supply.
1.
Ensure the power supply on/off switch is in the "O" off position.
2.
Disconnect the power cord tie strap from the power cord, and unplug the power cord from the power supply.
3.
Remove the power supply unit:
For the DE3-24C, grasp the power supply handle, push the release button [1], and slide the power supply out of the chassis [2].
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Replace a Storage Shelf Power Supply (CRU)
For the DE2-24C or DE2-24P, push the ejector release button [1], grasp the power supply ejector handle and rotate it to the open position [2]. Slide the power supply out of the chassis.
4.
Open the lever/ejection arms on the replacement power supply.
5.
Slide the replacement power supply module into the chassis.
Be careful to not bend the pins.
6.
Close the lever/ejection arms.
Push the lever fully closed until you hear or feel a click.
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Replace a Storage Shelf I/O Module (CRU)
Replace a Storage Shelf I/O Module (CRU)
Storage Shelf SAS I/O modules are fully redundant and can be replaced while the appliance is running.
Note - After a physical insertion or removal action of a storage component (such as a disk or
SAS cable), you should wait before performing the next action to allow the system software to fully process the event. This could take up to 3 minutes to complete.
1.
Disconnect the cables from the I/O module.
Be sure to mark the cables so you can return them to their proper connectors.
Example showing the DE3-24C:
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Example showing the DE2-24C:
Example showing the DE2-24P:
Callout Description
1 I/O module locking levers
2 I/O module 1 (top)
3 I/O module 0 (bottom)
2.
Remove the I/O module:
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For the DE3-24C, using your thumb and forefinger, pinch the release buttons [1] together to release the locking lever [2]. Grasp the lever and remove the I/O module from the chassis [3] .
For the DE2-24C or DE2-24P, using your thumb and forefinger, squeeze the release button [1] toward the locking lever hole to release the lever [2]. Grasp the lever and remove the I/O module from the chassis.
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Oracle Database Appliance Version 1 Hot-Pluggable Components

Caution - Equipment damage. Be careful not to damage the connector pins at the back of the
I/O module.
3.
Open the lever in the new I/O module if it is not already open.
4.
Slide the new I/O module into the disk shelf and close the locking lever.
5.
Reconnect the cables.
6.
Verify that the new I/O module is working correctly.
After approximately 60 seconds, the power LED should be solid green and the Fault/Locate LED should be off.
For each port that has a cable connected, all four activity LEDs should be solid green.
Oracle Database Appliance Version 1 Hot-Pluggable Components
This section describes replacing hot-pluggable components for the Oracle Database Appliance Version 1.
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Oracle Database Appliance Version 1 Hot-Pluggable Components
If you have Oracle Database Appliance X7-2 series, go to “Oracle Database Appliance X7-2
Series Server Node Hot-Pluggable Components” on page 65. If you have Oracle Database
Appliance X6-2 series, go to “Oracle Database Appliance X6-2 Series Server Node Hot-
Pluggable Components” on page 71. If you have Oracle Database Appliance X3-2/X4-
2/X5-2, go to “Oracle Database Appliance X3-2/X4-2/X5-2 Server Node Hot-Pluggable
Components” on page 77.
Only certain versions of Oracle Database Appliance support a storage shelf (the Oracle Database Appliance Version 1 does not). If you have Oracle Database Appliance that supports a storage shelf and you need to service its components, go to “Oracle Database Appliance X3-2/
X4-2/X5-2 and X6-2-HA/X7-2-HA Storage Shelf Hot-Pluggable Components” on page 78.
Hot-pluggable components are those that can be removed and installed while the system and the server nodes are running. These are designated as Customer Replaceable Units (CRUs).
In Oracle Database Appliance Version 1, the following devices are hot-pluggable:
Storage and Boot Drives. See “Servicing Storage Drives and Boot Drives
(CRU)” on page 152.
Fan modules. See “Servicing Fan Modules (CRU)” on page 159.
Power supplies. See “Servicing Power Supplies (CRU)” on page 163.
Note - After a physical insertion or removal action of a storage component (such as a disk or
SAS cable), you should wait before performing the next action to allow the system software to fully process the event. This could take up to 3 minutes to complete.
Note - For the Oracle Database Appliance Version 1, you must run the oakcli add disk -
local command after replacing a failed disk. Refer to the Administration and Reference Guide
for details.
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