Oracle Acme Packet 6100 Hardware Installation Manual

Acme Packet 6100

Hardware Installation Guide

Regulatory Model: AP6100

January 2014

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Contents

About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

General Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Electrical Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Battery Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

ESD Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Environmental, Safety, and Regulatory Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

2 Component Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

System Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

System Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Network Interface Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Power Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Cooling Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Acme Packet 6100 Series Hardware Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

3 Graphic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Graphic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Graphic Display Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Graphic Display Output for HA Nodes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Acme Packet 6100 Hardware Installation Guide iii

4 System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Shipped Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Pre-Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Mounting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Cabinet-Style 4-Post Chassis Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Center-Mount 2-Post Chassis Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Fan Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Ground and Power Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Cabling the Acme Packet 6100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Cabling for HA Deployments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

5 Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Creating a Console Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Powering On the Acme Packet 6100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Initial Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

6 Maintenance Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

System Shut Down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Rebooting, Resetting, and Power Cycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Standby Mode for HA Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Chassis Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Power Supply Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Fan and Filter Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

NIU Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Optical Transceiver Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

SFP Media Signaling Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Media Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

7 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

iv Acme Packet 6100 Hardware Installation Guide

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Optical Transceiver Interface Module Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Regulatory Specifications and Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

WEEE Directive Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

8 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Acronyms, Definitions, and Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Acme Packet 6100 Hardware Installation Guide v

vi Acme Packet 6100 Hardware Installation Guide

About This Guide

Overview

The Acme Packet 6100 is a session border controller (SBC) platform that
supports other product configurations. With its compact single unit design the
Acme Packet 6100 provides exceptional functionality in a tightly integrated
system. This chapter provides an introduction and overview of the Acme
Packet 6100 main components.

Please read this user guide in its entirety prior to installing the Acme Packet

0 or any components.

610

The Acm

• C

• G

• System Installation

• St

• Ma

• Sa

• Spe

• Glossary

e Packet 6100 Hardware Installation Guide describes:

omponent Overview

raphic Display and its Usage

art-up

intenance

fety

cifications

Audience This guide is written for network administrators, telecommunications

equipment installers and technicians. It provides information related to the
hardware components, features, installation, start-up, operation, and
maintenance of the Acme Packet 6100. Only experienced and authorized
personnel should perform installation, configuration, and maintenance tasks.

Revision History

This section contains a revision history for this document.

Date Revision Number Description

January 2014 Revision 1 .0 •GA Release

Acme Packet 6100 Hardware Installation Guide vii
viii Acme Packet 6100 Hardware Installation Guide

1 Safety

Introduction

This chapter provides an overview of the recommended safety precautions for
installing the Acme Packet 6100.

Before you install your Acme Packet 6100, read this entire manual. This
document provides information intended to protect you and your Acme
Packet 6100 from experiencing any harm during the installation process. These
chapters also provide information that helps to keep your Acme Packet 6100
functioning properly and keep it from damage.

General Safety Precautions

To ensure general safety, follow the safety precautions listed in this section.

Fan Module To avoid overheating the system, do not block the air inlets or the fan module,

or otherwise obstruct airflow to the system. Keep the area around the Acme
Packet 6100 clean and clutter-free.

System Maintenance

Aside from the fan module, fan filter, power supply, and NIUs, there are no
user-serviceable parts inside the Acme Packet 6100. Only professionals trained
to maintain, adjust, or repair the Acme Packet 6100 may provide these services.

Fiber Optic Cable Looking into a fiber optic cable can cause eye damage. Never look directly into

the end of the fiber optic cables. Instead, use a fiber optic power meter to
determine if power is present.

Environmental

Adhere to the stated environmental specifications for the Acme Packet 6100.

Specifications

Using This Guide Read and understand all notes of warning and caution included in the Acme

Packet 6100 documentation. These warnings and cautions are designed to keep
you safe and protect the Acme Packet 6100 from damage.

Electrical Safety Precautions

To protect yourself from harm and the Acme Packet 6100 from damage, follow
these electrical safety precautions:

Acme Packet 6100 Hardware Installation Guide 1

Precautions • Note the locations of the System Power switch on the Acme Packet 6100

and the location of the emergency power-off switch for the room where the
Acme Packet 6100 is located.

• If an electrical accident occurs, remove power from the system

immediately by unplugging the chassis.

• Always disconnect the power from the system when removing a Acme

Packet 6100 from its rack.

• When disconnecting power:

• Turn the System Power switch to the Stby position.

• Disconnect the circuit breaker at the rack.

• Unplug or unscrew the power cords from the power supplies.

• Use grounded AC power cords that are plugged into grounded electrical

outlets.

• Never use extension cords to power a Acme Packet 6100.

• Ensure that the installation facilities have proper grounding systems and

include a grounded rack structure or local grounding bus bar.

• When installing the Acme Packet 6100 in an equipment rack, always make

the ground connection first and disconnect it last upon un installation.

• Use shielded Category 5e or 6, RJ45 cables for all 10/100/1000 Ethernet

connections to protect the Acme Packet 6100 from potential damage.

• To avoid making a complete circuit (which causes electrical shock), use

only one hand when working with powered-on electrical equipment.

• Use caution when using electrically conductive tools around the Acme

Packet 6100.

• Remove jewelry before working on the Acme Packet 6100.

Battery Warning

Caution: RISK OF EXPLOSION IF BATTERY IS REPLACED BY

AN INCORRECT TYPE. DISPOSE OF USED BATTERY
ACCORDING TO THE INSTRUCTIONS.

Caution: Perchlorate Material — Special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate.

ESD Safety

To protect the Acme Packet 6100 delicate electronic components from damage
from static electricity, always follow the appropriate ESD procedures and wear

2 Acme Packet 6100 Hardware Installation Guide

the proper protective devices (such as an ESD wrist strap) when handling any
and all Acme Packet 6100 hardware and while performing any Acme Packet
6100 hardware procedures.

Precautions To protect your equipment from ESD, follow these ESD safety precautions:

• Ensu

• If yo

• Use

• To av

re that the Acme Packet 6100 is properly grounded.

u are grounding your Acme Packet 6100 to an electrically conductive,
grounded rack, check to see whether or not the rack is painted. Paint can
hinder proper grounding. If your equipment rack is painted, you should
ground the system to some other reliable place or remove a small portion
of paint for proper grounding.

a grounded ESD wrist strap when working on the Acme Packet 6100

to prevent static discharge.

oid damaging ESD sensitive hardware, discharge all static electricity
from your body before working directly with the Acme Packet 6100 chassis
by touching a grounded object.

Figure 1 - 1. ESD Strap

Environmental, Safety, and Regulatory Certifications

For specific information regarding the environmental, safety, and regulatory
certifications applicable to the Acme Packet 6100 list of specifications.

Acme Packet 6100 Hardware Installation Guide 3

4 Acme Packet 6100 Hardware Installation Guide

2 Component Overview

Chassis

The Acme Packet 6100 is contained in a 1U rack-mounted chassis. It can be
front- or center mounted in standard 19” wide racks (up to 32” deep), with
options for 23” wide racks.

The front view of the Acme Packet 6100.

Figure 2 - 2. Acme Packet 6100 - Front Panel

The rear view of the Acme Packet 6100.

Mounting Hardware

Equipment Rack
Installati

on Hardware

Figure 2 - 3. Acme Packet 6100 - Rear Panel

The Acme Packet 6100 is supported by a pair of slide rails that are affixed to an
equipment rack by front and rear mounting flanges. The slide rails are
adjustable for equipment racks of various depths.

For equipment rack installations, the system chassis is outfitted with left and
right chassis-mounted slide rails. One rail is secured to each side of the chassis,
which slides into another rail that is attached to the inner posts on both sides
of the equipment rack. This two-piece mounting system simplifies chassis
installation and removal.

Figure 2 - 4. Assembled Acme Packet 6100 Slide Rail

When installing the chassis, the user can easily slide the chassis along the slide
rails until a locking clip on each chassis-mounted rail locks the chassis into the
slide rails. Pressing this clip will then allow the chassis to be fully installed into
the equipment rack. Once inserted into the equipment rack, the Acme Packet
6100 is secured in place with two captive thumbscrews.

The locking clip is also a safety mechanism
equipment rack. When removing the chassis, the locking clip engages to

for removing the chassis from the

Acme Packet 6100 Hardware Installation Guide 5

prevent the chassis from being overextended and requiring the user to unlock

Locking Clip

Locking Clip Latch Locking Clip Pin

the clip to intentionally remove the chassis.

Figure 2 - 5. Slide Rail Locking Clip and Vertical Orientation

• The slide rails that are bolted to either side of the chassis or equipment

rack are reversible and can be used on either side of the Acme Packet 6100.

Figure 2 - 6. Rack-Mounted Slide Rail (rear mounting point at left)

Figure 2 - 7. Chassis-Mounted Slide Rail

• Once the slide rails are installed on the chassis and on the equipment rack,

the chassis can be installed in the rack by inserting the chassis slide rails
into the tracks of the slide rails already mounted on the equipment rack.
When the locking clip pin on the chassis slide rail meets the hole in the
rack slide rail, the rails lock together. Push the locking clip pin in to
continue to slide the chassis into the rack rails.

Figure 2 - 8. Locking Clip Latch and Locking Clip Pin

6 Acme Packet 6100 Hardware Installation Guide

Figure 2 - 9. Locking Clip Fastens the Chassis and Rack Slide Rails

Once the chassis has been fully inserted into the rack, turning the captive
thumbscrews clockwise will lock the chassis securely into the rack.

Figure 2 - 10. Locking the Chassis to the Rack

System Processor

Processor Module (CPU)

The Acme Packet 6100 processor module (CPU) is located on the main board
of the Acme Packet 6100. This processor module handles both the
management and signal processing within the system. The CPU interacts with
the Network Processor (NP) to perform call and media control.

System Control Panels

This section describes the Acme Packet 6100 front and rear control panels.

Front Control Panel

Acme Packet 6100 Hardware Installation Guide 7

The Acme Packet 6100 front control panel provides easy access to several
system components. You can access the graphic display, navigation buttons,

reset button, alarm LED, alarm silence button, console port, and USB port. The

Reset Pushbutton Alarm LED Power LED Alarm Silence Pushbutton Navigation ButtonsGraphic Display

following is a close up of the front control panel.

Figure 2 - 11. Acme Packet 6100 Front Control Panel

Reset Pushbutton Pressing the front panel reset pushbutton will perform a hard reset of the

Acme Packet 6100, immediately rebooting the Acme Packet 6100. After the
reset button is released, the Acme Packet 6100 begins its boot sequence and
loads the configured software file.

The Acme Packet 6100 reset pushbutton bu

tton is recessed and can only be
pressed by inserting a thin wire (such as a paper clip) through the reset button
channel. Accidentally pressing the reset button can result in the loss of
software data or your configuration.

Figure 2 - 12. Reset Pushbutton

8 Acme Packet 6100 Hardware Installation Guide

Alarm LED The alarm LED on the front control panel indicates if any alarms are active on

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

the Acme Packet 6100. The LED can be three potential colors to indicate the
severity of the alarms:

• Un

• Ambe

• Re

lit — indicates the system is fully functional without any faults.

r — indicates that a major alarm has been generated.

d — indicates that a critical alarm has been generated.

Alarm Silence Button The alarm silence button clears the alarm table internally and opens the alarm

circu

its connected to the network interface unit’s alarm port.

Graphic Display The graphic display is a four-line VFD display window on the Acme Packet

0 front control panel that reports real-time status, alarms, and general

610
system information.

Navigation Buttons Use the navigation buttons to navigate through the menus and information

sible on the graphic display.

vi

Intake Fans Five individual intake fans keep the Acme Packet 6100 cool by blowing air

rough the front panel and exhausting heated air through the rear of the

th
chassis. The intake fans are hot-pluggable and are covered by a particle filter
that prevents excess dust and contaminants from entering the system. The
particle filter is attached to the rear of the front bezel.

Figure 2 - 13. Intake Fans (shown with front bezel removed)

Rear Panel Power supplies and the network interface unit are located on the rear chassis

panel. Rear panel components are described in subsequent sections of this
chapter.

Figure 2 - 14. Acme Packet 6100 - Rear Panel with AC Power Supplies

IN

OUT

Acme Packet 6100 Hardware Installation Guide 9

IN

OUT

System

Power

On

Stby

Dis

Stby

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

LINK ACT LINK ACT

PWR H/S

Figure 2 - 15. Acme Packet 6100 - Rear Panel with DC Power Supplies

Network Interface Unit

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Network

Management

Ports

Console

Port

USB

Port

Alarm

Port

Signaling/Media

Interfaces

System

Power

PWR

LED

H/S

LED

The single, hot-pluggable network interface unit (NIU) contains all of the
Acme Packet 6100 media and management interfaces. The NIU is located on
the Acme Packet 6100 rear panel. The Signaling, Media and Network
Management interfaces are located on the front panel of the NIU.

Figure 2 - 16. Network Interface Unit - Top View

Without powering down the hot-swappable Acme Packet 6100 you can
exchange an NIU by removing and replacing it. Upon NIU removal, the Acme
Packet 6100 enters an Out-of-Service state. After you reinsert the NIU and
connect to the ACLI, you must reboot the system to return to service. This
causes a soft-reboot rather than a system power cycle. 

Figure 2 - 17. Network Interface Unit - Front Panel

Each of the NIU front panel components are described in the following
subsections.

10 Acme Packet 6100 Hardware Installation Guide

System Power

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Switch - STBY/ON

The System Power switch enables you to control the power to the Acme Packet

6100. This is useful when it is desirable to shut off power to the Acme Packet
6100 without having to unplug the power cord. The Acme Packet 6100 has no
other power switches. The System Power switch, located on the front panel of
the NIU, has the following switch settings:

• STBY

— when selected, the Acme Packet 6100 powers down. While the
system is in standby mode, the power supply remains active, and the fans
inside of the power supply run as necessary. The fans in the front of the
chassis do not run. This convenient feature enables the system to be shut
down without having to withdraw the power supply or disconnect the
power supply cord.

• O

N — applies power to the Acme Packet 6100. This switch position is used

during normal operation.

Caution The System Power switch should remain in the ON position at

all times. Do not touch a System Power switch unless
specifically instructed to do so by your customer support
representative.

Figure 2 - 18. System Power Settings on the NIU Front Panel

USB Port The USB port, located on the Acme Packet 6100 front panel, is reserved for

software-enabled applications.

Acme Packet 6100 Hardware Installation Guide 11

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

USB

Figure 2 - 19. USB Port

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System
Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Console

Console Port The console port, located on the Acme Packet 6100 front panel, provides access

to the Acme Packet 6100 over an RS-232C serial connection. The Acme Packet
6100 supports only one active serial console connection at a time. The console
port is useful for customers who want permanent console access.

Figure 2 - 20. Console Port

Console port communication is used for administration and maintenance
purposes from a central office (CO) location. Tasks conducted over a console
port include:

reating the initial connection to the Acme Packet 6100

• C

• Acc

• Performing in-lab

Console Port Pin-out The Acme Packet 6100 console port fea

essing and using all functionality available via the ACLI

system maintenance

tures one RJ45 jack on the system
console. Because the Acme Packet 6100 does not employ any type of flow
control on its RS-232 ports, only the RX, TX, and GND pins are used. The

12 Acme Packet 6100 Hardware Installation Guide

following table identifies the pin assignments and signal names/descriptions

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Alarm

for the console connector.

Table 2 - 1. Console Port Pin-Out

Pin Number Signal Name/Description

3 Receive Data (RX)

4 Ground (GND)

6 Transmi t D ata (T X)

Console Adapter A standard RJ45 to DB-9 serial console adapter is shipped with the Acme

Packet 6100. This adapter converts the RJ45 plug on the Ethernet cable to a
standard DB-9 serial port jack, found on a PC or laptop. Any standard Ethernet
cable can be used between the Acme Packet 6100 and the console adapter.

Figure 2 - 21. Console Adapter

Alarm Port The alarm port on the NIU is a flexible interface that closes a circuit when a

specific alarm level becomes active on the Acme Packet 6100. The Acme Packet
6100 features an alarm control signal interface that can be used in a CO
location to indicate when internal alarms are generated. The Acme Packet 6100
uses alarm levels that correspond to three levels of service-disrupting
incidents. When any of the three alarm levels is generated, the corresponding
circuit for that level on the alarm port is closed. The alarm port uses a standard
RJ45 connector.

Figure 2 - 22. Alarm Port

Acme Packet 6100 Hardware Installation Guide 13

Alarm Levels There are three alarm types that each indicate various severity

Mgmt 2Mgmt 1Mgmt 0

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Table 2 - 2. Alarm Levels

Alarm Type Description

Minor Functionality has been impaired to a small degree (e.g., a single fan has failed)

Major Pending failures or unexpected events (e.g., a loss of signal)

levels.

Critical Catastrophic condition has occurred (e

.g., the system is overheating)

Alarm Port Pin-out The alarm port has pins for ground as well as each alarm level (minor, major

an

d critical).

Table 2 - 3. Acme Packet 6100 Alarm Port Pin-Outs

Pin Number Signal Name/Description

1 Minor Alarm (Pin 1)

2 Minor Alarm (Pin 2)

3 Major Alarm (Pin 1)

4 Major Alarm (Pin 2)

5 Critical Alarm (Pin 1)

6 Critical Alarm (Pin 2)

7 Ground

8 Ground

Network Management Ports

The Acme Packet 6100 has three network management ports located on the left
side of the chassis, labeled Mgmt 0 Mgmt 1 Mgmt 2. These 10/100/1000 Base-T
Ethernet ports are used for EMS control, RADIUS accounting, CLI
management, SNMP queries and traps, and other management functions.

Figure 2 - 23. Acme Packet 6100 Network Management Ports

14 Acme Packet 6100 Hardware Installation Guide

Ethernet LED Each network management Ethernet port has two integrated LEDs: one LED

Link LED

Activity LED

indicates Link, and the other indicates Activity. The LED pair is located
directly above its associated port.

Figure 2 - 24. Acme Packet 6100 Network Management Ethernet Port

Link LED The link LED is located to the top left side of the network management

Ethernet port. This LED illuminates yellow when a link has been established
between the link partner device and the Acme Packet 6100.

Activity LED The activity LED is located at the top right side of the network management

ernet port. The activity LED illuminates green when an Ethernet

Eth
connection has either transmit or receive packet activity.

Upon initial bootup of the Acme Packet 6100, the network management

ernet ports are not configured. You must first connect to the Acme Packet

Eth
6100 over a serial connection before you can configure the management
Ethernet ports for use. Set up the management interfaces using the physical
and network interface configuration elements. Refer to the System Configuration
chapter of the Acme Packet Configuration Guide for details.

Signaling and Media Interfaces

Once the network management interface is

configured, it should be reserved

for the following uses:

• Ma

• A

• So

• Syst

• Telnet, SSH, SNMP, FTP,

• RADIUS CDR

intenance activities

pplication log retrieval

ftware upgrades

em configuration

and SFTP connections

transmission

Acme Packet recommends that you use shielded CAT5e or CAT6 Ethernet

es with RJ45 plugs for connecting to the rear-panel Acme Packet 6100

cabl
Ethernet interfaces. These Ethernet interfaces have a distance limitation of 328
feet (100 m), as defined by the FAST Ethernet standard, IEEE 802.3.

The signaling and media interfaces provide network connectivity for signaling
and media traffic. Each interface can connect to a network over optical
modules at 10 Gigabit Ethernet (GigE) speeds.

The NIU is available in a 2-port 10 GigE configuration. The NIU can be

pulated with different 10G SFP+ optical modules.

po

The optical 10 GigE ports can accept an LC fiber connector using either single
mod

e or multimode cable.

Acme Packet 6100 Hardware Installation Guide 15

Mixed transceiver types are unsupported on SFP-based NIUs; both ports are

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Power Supply B

Power Supply A

Grounding Terminals

required to be populated with identical SFPs, based on compliance testing.

System

Power

On

Stby

Dis

Stby

Power Components

LINK ACT LINK ACT

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

PWR H/S

LINK ACT LINK ACT

Figure 2 - 25. Acme Packet 6100 Signaling and Media Interfaces

Acme Packet offers AC or DC power options for the Acme Packet 6100. The
power supplies are user-replaceable, hot swappable components.

Each power supply is accessed from the rear panel of the Acme Packet 6100.
Th

e power supply located at right is designated as power supply A while the

power supply located at left is designated as power supply B.

Figure 2 - 26. Acme Packet 6100 Dual AC Power Supplies and Grounding Posts

16 Acme Packet 6100 Hardware Installation Guide

IN

Power Supply B Power Supply AGrounding Terminals

Handle to 
Remove/Insert
Power Supply

Locking Tab to
Lock/Unlock
Power Supply to
Acme Packet
6100

OUT

IN

OUT

System

Power

On

Stby

Dis

Stby

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

LINK ACT LINK ACT

PWR H/S

OUT

IN

OUT

IN

Figure 2 - 27. Acme Packet 6100 Dual DC Power Supplies and Grounding Posts

Power Supply Redundancy

During normal operation, the Acme Packet 6100 is load-balanced and draws
power from both supplies. The two power supplies also provide hardware
redundancy. If a power supply fails, the Acme Packet 6100 can rely on only one
functional power supply to sustain normal operation. A malfunctioning power
supply must be removed and replaced as soon as possible. If the Acme Packet
6100 starts up with only one power supply, it will not generate an alarm.

AC Power The auto-sensing AC power supply is rated at 110-240 VAC, 50-60 Hz, and is

supplied with an IEC connector. The handle on the front panel of the power
supply is used to insert and remove the power supply from the chassis. The
grey locking handle, when moved from right to left, unlocks the power supply
from the chassis.

Figure 2 - 28. Acme Packet 6100 AC Power Supply

AC Power Cords Acme Packet ships each AC-powered Acme Packet 6100 with one 2 meter, 3-

conductor 18 AWG power cord for each power supply. The power cord, fitted

Acme Packet 6100 Hardware Installation Guide 17

with an IEC-60320 C13 connector, connects to the IEC- 60320 C14 receptacle on

Handle to 
Remove/Insert
Power Supply

Locking Tab to
Lock/Unlock
Power Supply to
Acme Packet
6100

the power supply.

DC Power The Acme Packet 6100 can be powered by central office –48 VDC operations

with a 
DC-DC supply. The handle on the front panel of
insert and remove the power supply from the chassis. The locking handle is
used to lock/unlock the power supply from the chassis. A terminal block on the
DC power supply serves as the DC power interconnect.

the power supply is used to

Figure 2 - 29. Acme Packet 6100 DC Power Supply

DC Power Cords A DC power cord ships with each DC power supply. A DC power cord must be

3-conductor, 10 AWG minimum rated for at least 140° F (60° C).

Table 2 - 4. Acme Packet 6100 DC Power Cord Wire Markings

Wire Color

Red Return +

Green/Yellow Frame Ground

Black -48 VDC -

Grounding Terminals The grounding terminals are used to attach the Acme Packet 6100 chassis to a

local earth ground. The terminals are located to the left of Power Supply B on

Lead Designation (style-A DC

P

ower Supply)

Lead Designation (style-B DC

Power Supply)

the rear of the Acme Packet 6100. The Acme Packet 6100 is shipped with a lug
and mounting nuts attached to the chassis along with a pre-made ground

18 Acme Packet 6100 Hardware Installation Guide

cable. A loose lug is included with the shipment so that the user has the
potential to crimp the lug to a custom cable if desired.

Cooling Components

The Acme Packet 6100 must remain well ventilated for reliable and continuous
operation. The cooling features of the chassis include:

• Fi

ve individual fans

n Filter

• Fa

Fans The Acme Packet 6100 chassis pulls cool ambient air into the chassis through

five front-installed intake fans and exhausts heated air through perforated air
outlets located along the rear of the chassis. To avoid overheating the system,
do not block the air intake or exhaust or otherwise obstruct airflow to the
system in any way.

Each individual fan attaches to the chassis with two captive screws, and is

ered by a connector that joins the fan to the motherboard when screwed

pow
into the chassis.

Figure 2 - 30. Acme Packet 6100 Cooling Fans

The Acme Packet 6100 automatically adjusts fan speed based on the current
operational status and environmental conditions. Fan speed regulation is an
automated process that requires no user intervention. You can monitor the
status of the fan speed from the Environment menu of the graphic display.

Each fan is a user-replaceable, hot-swappable component. If the Acme Packet

0 experiences a fan malfunction and generates an alarm, you must remove

610
the existing fan and replace it with a fully functioning fan.

Air Filter The Acme Packet 6100 foam air filter removes airborne particles before they

are drawn into the system chassis. The air filter, which is located behind the
front bezel that attaches to the front of the Acme Packet 6100, can be easily
removed for maintenance.

Figure 2 - 31. Acme Packet 6100 Air Filter Behind Front Bezel

Acme Packet 6100 Hardware Installation Guide 19

Acme Packet 6100 Series Hardware Architecture

The architecture of the Acme Packet 6100 series hardware is depicted below.
The Acme Packet 6100 series hardware is purpose-built for SBC applications
and relies on state-of-the-art network processing and traffic management
components to deliver security and scalable media processing.

The network processing subsystem is comprised of the network processors,
traffic management. This subsystem hosts the media control module and is
completely hardware-based. Adjacent to the network processing components
are the QoS engine for monitoring bearer QoS metrics.

The signaling processor subsystem is comprised of the host processor
subsystem and associated memory (noted in red in the diagram). The session
control functions including the session signaling layer, call routing and
management elements are hosted on the signaling processor subsystem.

The separation of signaling and media processing is necessary for the
following reasons:

• To guarantee that media processing will never overwhelm signaling

processing. Signaling processing performance is not impacted by media
processing load as it is with single more monolithic solutions based on
general purpose computing platforms.

• To protect the signaling processing subsystem from overload and DoS

attacks. When DoS attacks are detected, these attacks are policed and
isolated in the hardware.

20 Acme Packet 6100 Hardware Installation Guide

3 Graphic Display

Alarm

Alarm

Power

Silence

Acme Packet

AP6100

Graphic Display Navigation ButtonsAlarm Silence Button

Graphic Display

The four-line graphic display located on the Acme Packet 6100 front control
panel is visible at all times. The buttons used to navigate the display are
accessible as well. The graphic display reports real-time status, alarms, and
general system information. You can view this information without using a
console, Telnet, or SSH connection into the Acme Packet 6100.

Graphic Display Navigation

Three navigation buttons are located to the right of the display. These are used

scroll through display menus and select the information to view on the

to
graphic display.

Figure 3 - 32. Acme Packet 6100 Graphic Display and Control

Each graphic display button has a special purpose.

Table 3 - 5. Acme Packet 6100 Graphic Display Button Functions

Button Description

Up

Scrolls up through the previous menu or display items, one line at a time.

Down Scrolls down through the next menu or display items, one line at a time.

Enter Selects the menu or display item that appears in the graphic display window.

Acme Packet 6100 Hardware Installation Guide 21

Display Modes

The Acme Packet 6100 graphic display defaults to one of two display modes:

• Base display is the default and indicates a properly-functioning Acme

Packet 6100.

• Alarm mode becomes the default display mode when any alarms are

active on the Acme Packet 6100. Active fault information is continuously
displayed on the graphic display.

Base Display The base display shows the type of Acme Packet 6100 running. This

information appears when the system first starts up and when the graphic
display times out at any menu level.

NET - NET

SESSION DIRECTOR

The base display of a Acme Packet 6100 in an HA node includes additional
information applicable to its HA state.

Alarm Display The alarm display replaces the base display during an alarm condition. The

alarm display informs you of what symptoms are currently causing alarms.
The number and type of alarms appear on the Acme Packet 6100 graphic
display, which indicates either a link alarm or a hardware alarm. For example,
if there are two link alarms present on the Acme Packet 6100, the display
appears like this:

2 LINK ALARMS

If the graphic display indicates an alarm condition, you can use the ACLI
display-alarms command to display the details of the alarm. When an alarm
condition is cleared, the base display replaces the alarm display. To clear an
alarm, you must execute the ACLI clear-alarm command or resolve the cause
of the alarm.

Graphic Display Menus

The Acme Packet 6100 graphic display lets you access the five display menus
for quick access to the system’s current status.

Top Menu The top menu provides top-level access to information in distinct categories of

system functionality.

To access the top menu from the base display or alarm display:

1. Press the Enter button. The first entry in the top menu appears.

2. Press the Up and Down buttons to scroll through the top menu categories.

The top menu rolls over when you reach the top or bottom of the menu.

22 Acme Packet 6100 Hardware Installation Guide

The top menu displays only one category at a time. Press the Enter button

Result from Pressing Up/Down Buttons
Result from Pressing Enter Button

to select a displayed category and show its submenu information.

Figure 3 - 33. Scrolling Through Menu Categories on the Graphic Display

After 30 seconds of displaying a menu option or submenu information without
any user input, the system automatically returns to the base display during
normal operating conditions or to the alarm display during an alarm condition.

Figure 3 - 34. Acme Packet 6100 Menu Options (Exploded View)

Acme Packet 6100 Hardware Installation Guide 23

INTERFACE Menu The INTERFACE menu allows you to scroll through a list of all configured

physical interfaces, including the management and media physical interfaces
and the loopback interface.

The following information is displayed for each configured interface to which
you scroll:

• Interface slot and port: interface status

• Input packets, output packets

• Input error packets, output error packets

Slot 1: Port0 UP
PKT IN: 1,001K OUT: 223K
ERR IN: 0 OUT: 0

To use the INTERFACE menu in the graphic display:

1. From the top menu of the graphic display, press the Enter button.

2. Press the Up or Down button to scroll to the INTERFACE selection.

3. Press the Enter button.

4. Press the Up or Down button to scroll through the list of configured

physical interfaces.

5. Press the Enter button to refresh the display.

6. Press the Up or Down button to scroll to the RETURN selection.

7. Press the Enter button to return to the Top Menu.

BOOT PARAMS Menu

The BOOT PARAMS menu allows you to view the same information
configured in the bootparam ACLI configuration. The BOOT PARAMS
selection displays the IP information necessary to connect to the Mgmt 0
Ethernet interface, located on the rear of the Acme Packet 6100. This interface
is used primarily for maintenance, configuration, and downloading software
images.

The following information for Mgmt 0 is displayed under the BOOT PARAMS
menu:

• IP address

• Netmask in hexadecimal format

• Gateway IP address

inet: 192.168.0.2
mask: ffff0000
gw: 192.168.0.1

To use the BOOT PARAMS menu in the graphic display:

1. From the top menu of the graphic display, press the Enter button.

2. Press the Up or Down button to scroll to the BOOT PARAMS selection.

3. Press the Enter button. The BOOT PARAMS information is displayed.

4. Press the Up or Down button to scroll to the RETURN selection.

5. Press the Enter button to return to the Top Menu.

24 Acme Packet 6100 Hardware Installation Guide

SYSTEM Menu The SYSTEM menu allows you to view system software, current time, and

syslog information. The following information displays over three screens in
the graphic display in the order listed:

• Screen 1 — Acme Packet 6100 software version and creation date:

Software:
ACME OS 6.0.0
01/01/2008

• Screen 2 — Current time of day, uptime, memory utilization:

Time 18:33:21
UPTIME 10, 10:23:20
MEMORY 65%

• Screen 3 — Syslog information (IP address:port of the syslog server and the

netmask in dotted decimal notation):

Syslog:

192.168.121.12:514

255.255.255.0

To use the SYSTEM menu in the graphic display:

1. From the top menu of the graphic display, press the Enter button.

2. Press the Up or Down button to scroll to the SYSTEM selection.

3. Press the Enter button. The first screen in the SYSTEM menu is displayed.

4. Press the Up or Down button to scroll through the three SYSTEM screens.

You can press the Enter button on the Time screen to update its display.

5. Press the Up or Down button to scroll to the RETURN selection.

6. Press the Enter button to return to the Top Menu.

ACTIVITY Menu The ACTIVITY menu allows you to scroll through current Acme Packet 6100

traffic statistics. These statistics provide a real-time snapshot of the capacity at
which the system is operating.

The following information is displayed on the Acme Packet 6100 ACTIVITY
display in the order listed:

• Screen 1 — Number of sessions, sessions per minute, sessions per hour:

200 Sessions
40 Sessions/Minute
180 Sessions/Hour

• Screen 2 — Number of flows, flows per minute, flows per hour:

400 Flows
80 Flows/Minute
360 Flows/Hour

• Screen 3 — Number of used ports, number of free ports:

1000 Used Ports
2000 Free Ports

Acme Packet 6100 Hardware Installation Guide 25

• Screen 4 — SNMP information: number of SNMP packets received,

number of SNMP traps sent out:

SNMP:
PKTs in :20
TRAPs out :10

To use the ACTIVITY menu in the graphic display:

1. From the top menu of the graphic display, press the Enter button.

2. Press the Up or Down button to scroll to the ACTIVITY selection.

3. Press the Enter button. The first screen in the ACTIVITY menu is

displayed.

4. Press the Up or Down button to scroll through the three ACTIVITY

screens. You can press the Enter button on any of the screen to update the
display with the most recent statistics.

5. Press the Up or Down button to scroll to the RETURN selection.

6. Press the Enter button to return to the Top Menu.

ENVIRONMENT Menu

The ENVIRONMENT menu allows you to view information about the
hardware’s operational status. The graphic display presents the following
information in the order listed:

• Screen 1 — Hardware alarms and Link Alarms:

HW ALARM : 0
LINK ALARM : 2

• Screen 2 — System temperature and fan speeds:

TEMPERATURE: 38.00 C
FAN SPEEDS:
100% 100% 100% 100%

• Screen 3 — System voltages:

VOLTAGES (V):

1.099, 1.186

1.488, 1.790

2.458, 3.278, 4.982

To use the ENVIRONMENT menu in the graphic display:

1. From the top menu of the graphic display, press the Enter button.

2. Press the Up or Down buttons to scroll to the ENVIRONMENT selection.

3. Press the Enter button. The ENVIRONMENT information is displayed.

4. Press the Up or Down button to scroll to the RETURN selection.

5. Press the Enter button to return to the Top Menu.

RETURN Pressing the Enter button for the RETURN selection returns you to the base

display during normal operating conditions or to the alarm display during an
alarm condition.

26 Acme Packet 6100 Hardware Installation Guide

Graphic Display Output for HA Nodes

The information included in this section only applies to high availability Acme
Packet 6100 System nodes.

The graphic display on a Acme Packet 6100 in an HA node indicates the
current HA state. Five state indications can be displayed on the graphic
display. Only the Standby and Active state indications appear in the graphic
display for more than a few seconds. An explanation and example of each HA
state follows.

Initial State Displays The following example shows the output in the graphic display window of a

Acme Packet 6100 in the initial state:

NET - NET
SESSION DIRECTOR (I)

Out-Of-Service State Displays

Becoming Standby State Displays

Standby State Displays

Active State Displays Acme Packet 6100 Systems in the active state use the default graphic display.

The following example shows the output in the graphic display window of an
out-of-service Acme Packet 6100:

NET - NET
SESSION DIRECTOR (O/S)

The following example shows the output in the graphic display window of a
becoming standby Acme Packet 6100:

NET - NET
SESSION DIRECTOR (B/S)

The following example shows the output in the graphic display window of a
standby Acme Packet 6100:

NET - NET
SESSION DIRECTOR (S)

The following example shows the display of an active Acme Packet 6100:

NET - NET
SESSION DIRECTOR

Acme Packet 6100 Hardware Installation Guide 27

28 Acme Packet 6100 Hardware Installation Guide

4 System Installation

Introduction

This chapter provides information about how to install the Acme Packet 6100
and its associated components, including cabling information.

Shipped Parts

Each Acme Packet 6100 ships in one box. Inside this box is the Acme Packet
6100 chassis and the accessory kit. The ordered NIU and power supplies are
already installed in the chassis.

Table 4 - 6. Acme Packet 6100 Shipping Contents

Location Item

Main Shipping Box Acme Packet 6100 chassis

Installation Tools and Parts

Accessory Kit Console adapter

The following tools and parts are required to install the Acme Packet 6100 into
your equipment rack:

• #1 Ph

• #2 Ph

• Smal

• Rac

• Shielded

• 11/3

illips-head screwdriver

illips-head screwdriver

l flat-head screwdriver

k and associated mounting hardware

2” nut driver

AC or DC power cords (one per power supply)
Grounding cable with lug
Slide rail mounting brackets kit

Ethernet CAT5e or CAT6 RJ45 cables

Acme Packet 6100 Hardware Installation Guide 29

Recommended Tools and Parts

Acme Packet recommends that you have the following parts on hand:

• Cable labels

• UPS for AC installations

• ESD wrist or heel straps

• ESD-safe location

Pre-Installation Guidelines

The Acme Packet 6100 must have access to reliable power and cooling. When
choosing a location for your Acme Packet 6100, follow the guidelines listed in
this section.

Environmental Guidelines

When preparing to install your Acme Packet 6100.

• Ensure that the equipment rack location complies with the environmental

specifications (e.g., temperature, relative humidity, maximum altitude, air
flow and heat dissipation) of the Acme Packet 6100.

• Locate the Acme Packet 6100 in a clean and well-ventilated room. This

location should also be far from areas where heat, electrical noise, and
electromagnetic fields are present.

Power Guidelines When preparing to install your Acme Packet 6100, please ensure you do the

following:

• Ensure that the installation location has access to adequate power and

grounding. Separate circuits should be available for each of the Acme
Packet 6100 two power supplies.

• The Acme Packet 6100 may only be powered by AC or DC circuits at one

time; mixed power configurations are unsupported.

• Never use extension cords when powering a Acme Packet 6100.

• Use grounded, 3-conductor circuits.

• A local earth ground must be available.

Caution Connect each of the Acme Packet 6100 power supplies to a

separate circuit. If both supplies are connected to outlets on
the same circuit, the Acme Packet 6100 will lose power to both
supplies if that circuit loses power. In that case, the whole
Acme Packet 6100 would lose power.

Mounting Guidelines

30 Acme Packet 6100 Hardware Installation Guide

When preparing to install your Acme Packet 6100, please ensure you follow
these mounting guidelines:

• Leave enough clearance, approximately 8” (20 cm), behind the equipment

rack to allow adequate air ventilation, for ease in cabling, and to access the

console connector, reset button, graphic display buttons, and physical
interface card slots.

• Do not block the air inlets or the fan module, or obstruct airflow to the

system in any way.

• Position equipment to allow for serviceability. This will aid in chassis

removal, and prevent the need to remove or loosen other equipment in the
rack.

• Remember that the Ethernet interfaces are limited to 328 feet/100 meters

as defined by the FAST Ethernet standard, IEEE 802.3.

Other Safety Guidelines

When preparing to install your Acme Packet 6100, ensure you follow these
safety guidelines:

• Review the all safety precautions with respect to the Acme Packet 6100

before beginning installation.

• Ensure that the equipment rack is securely bolted to the floor and that the

equipment rack and components are properly grounded.

• For AC power installations, use a regulating UPS to protect the Acme

Packet 6100 from power surges, voltage spikes, and power failures.

• For AC power installations, ensure that your UPS can supply power for

enough time to save your system data and shut down the system
gracefully.

Mounting Installation

Overview This section explains how to unpack and install your Acme Packet 6100 into a

telecommunications or server equipment rack. The Acme Packet 6100
standard mounting hardware is used for installation in a 4-post, 19” cabinet­style equipment rack. Mounting hardware for a 23” equipment rack is
available by special order.

Mounting Options The Acme Packet 6100 ships with hardware for mounting in a 4-post, tapped-

hole equipment rack or square-hole equipment rack. The Acme Packet 6100
also ships with hardware for mounting in a 2-post, center-mount equipment
rack. This section explains the procedures for each mounting option.

Caution Failure to follow the instructions outlined in this section

might compromise the proper function of the Acme Packet

6100. To prevent personal injury, Acme Packet recommends
that two people lift and install the chassis into the equipment
rack.

Acme Packet 6100 Hardware Installation Guide 31

Unpacking the Acme Packet 6100

Mounting Hardware The hardware used for the Acme Packet 6100 mounting procedures include the

To unpack the Acme Packet 6100:

1. Inspect the external packing materials and note if they are damaged in any

wa

y.

2. Open the exterior box.

3. Unpack the contents of the Acme

4. Locate the packing list on the outside of the Acme Packet 6100 shipment

x.

bo

5. Confirm that all of the components listed in the packing list are present

a

nd in good condition.

If you discover that any of the parts are missing or were damaged in
shi

pment, send an email to [e-mail] to request assistance.

foll

owing:

• Front mounting flanges (2) for use with mounting slide rails, used to

secure the c

hassis into the rack 

Packet 6100 shipment.

Figure 4 - 35. Front Mounting Flanges

• Slide rail assembly (2), as shipped, with the chassis slide rail inserted

into the equipment rack slide rail. 

Figure 4 - 36. Slide Rail Assembly

32 Acme Packet 6100 Hardware Installation Guide

• Equipment rack slide rail (part of the slide rail assembly) 

Figure 4 - 37. Equipment Rack Slide Rail

• Chassis slide rail (part of the slide rail assembly) 

Figure 4 - 38. Chassis Slide Rail

• Nut Bar (4) 

Figure 4 - 39. Nut Bar

Acme Packet 6100 Hardware Installation Guide 33

• Mounting Spacer (2)

Phillips Screw #10-32 x 5/8” (8):

Phillips Screw #6-32 x 5/16” (6)

Flat Head Screw #10-32 x 5/16" (6)

Figure 4 - 40. Mounting Spacer

• Phillips screws and flat head screws

Cabinet-Style 4-Post Chassis Installation

Figure 4 - 41. Phillips Screws and Flat Head Screws

• Center mounting flanges (2) for a 2-post rack 

Figure 4 - 42. Center Mounting Flanges

The following sections explain how to mount the Acme Packet 6100 in a
cabinet-style, 4-post equipment rack.

34 Acme Packet 6100 Hardware Installation Guide

Mounting System Acme Packet provides flexible mounting options for your Acme Packet 6100

equipment rack installation.

The mounting system consists of a slide rail mounted on each side of an
equ

ipment rack and a chassis slide rail mounted on each side of the Acme
Packet 6100 chassis. Once the slide rails are installed on the equipment rack
and chassis, the chassis can be slid into place by aligning the installed chassis
slide rails along the guides on the equipment rack slide rails. When the Acme
Packet 6100 is fully inserted into the equipment rack, it is secured in place with
two captive thumbscrews.

Installing the Equipment Rack Slide Rails

Installing Slide Rails

o a Tapped-Hole

int
Rack

In the first stage of system installation, secure the equipment rack slide rail to
the equipment rack. The painted end of the equipment rack slide rail attaches
to the front of the equipment rack and the bare steel side attaches to the rear
of the equipment rack. The equipment rack slide rail can expand and contract
to accommodate equipment racks of various depths up to 32”.

You can mount the equipment rack slide rail to both tapped hole rack rails and

re rack rails. Follow the appropriate procedure below.

squa

This section explains how to mount the Acme Packet 6100 slide rail assembly
into a tapped hole equipment rack.

Note: The following procedure presumes that the tapped hole size
i

s #10-32. If alternate tapped holes are used, the customer must

supply the proper screws.

To install the slide rails to the front

1. Locate the following components:

• Assembled equipment rack slide rails (2)

• #10-32 x 5/8” screws (8)

• Mounting spacers (2)

2. Line up the painted side of the equipment rack slide rail with an

ppropriate mount point on the front of the equipment rack. 

a

of a tapped-hole equipment rack:

Figure 4 - 43. Aligning the Slide Rail Front Mount Point in a Tapped-Hole Rack

Acme Packet 6100 Hardware Installation Guide 35

3. For both holes in the flange, place one #10-32 x 5/8” screw through the

Mounting Spacer

#10-32 x 5/8” Screw

Slide Rail Flange

Tapped-Hole Rack

mounting spacer, then through the slide rail flange and into the tapped
hole.

Figure 4 - 44. Attaching the Slide Rail to a Tapped-Hole Rack

4. Using a #2 Phillips head screwdriver, tighten the screws to secure the slide

rail to the equipment rack. Do not completely torque the screws; leave a
small amount of play at this time. 

36 Acme Packet 6100 Hardware Installation Guide

Figure 4 - 45. Installed Slide Rail in a Tapped-Hole Rack - Front Mount Point

5. Expand and line up the unpainted side of the equipment rack slide rail on

the outside of the rear rack slide rail at the same height used for the front
mount point. 

Figure 4 - 46. Aligning Rear Mount Points of the Slide Rail in a Tapped-Hole Rack

6. For both holes in the slide rail flange, place one #10-32 x 5/8” screw through

the flange and into the tapped hole, and screw them into place. 

Figure 4 - 47. Installed Slide Rail in a Tapped-Hole Rack - Rear Mount Point

7. Repeat Steps 2 and 6 for the other test equipment slide rail. 

Installing Slide Rails into a Square-Hole Rack

Figure 4 - 48. Installed Slide Rails in a Tapped-Hole Rack - Front Mount Points

Figure 4 - 49. Installed Slide Rails in a Tapped-Hole Rack - Rear Mount Points

This section explains how to mount the Acme Packet 6100 slide rail assembly
into a square-hole equipment rack. The customer can use #10-32, 1/4-20, M5 or
M6 cage nuts as an alternative, but the cage nuts are customer-supplied along
with the associated mounting screws for the cage nut selected.

To install the slide rails on the front of

a square-hole equipment rack:

1. Locate the following components:

• Equipment rack slide rails (2)

• #10-32 x 5/8” screws (8)

• Mounting spacers (2)

•Nut bars (2)

Acme Packet 6100 Hardware Installation Guide 37

2. Line up the painted side of the stationary rail with an appropriate mount

Mounting Spacer

10-32x5/8” Screw

Slide Rail Flange

Nut Bar

Square-Hole Rack

point on the front of the equipment rack. 

Figure 4 - 50. Aligning the Slide Rail Front Mount Point in a Square-Hole Rack

3. For each of the two holes in the slide rail flange, place a #10-32 screw

through the mounting spacer, then through the slide rail flange, and
finally through the square hole in the rack rail. 

Figure 4 - 51. Attaching the Slide Rail to a Square-Hole Rack

4. Hold the nut bar behind the front rack rail.

5. Using a #2 Phillips head screwdriver, tighten the screws to secure the slide

il to the equipment rack. Do not completely torque the screws; leave a

ra
small amount of play at this time. 

Figure 4 - 52. Installed Slide Rail in a Square-Hole Rack - Front Mount Point

38 Acme Packet 6100 Hardware Installation Guide

6. Expand and line up the unpainted side of the stationary rail flange on the

outside of the rear rack rail at the height used for the front mount point. 

Figure 4 - 53. Aligning the Slide Rail Rear Mount Point in a Square-Hole Rack

7. Hold the nut bar behind the rear rack slide rail.

8. Place one #10-32 screw through each of the holes in the slide rail flange,

en through the square hole in the rack, and finally into the nut bar.

th

9. Using a #2 Phillips head screwdriver, tighten the screws securely into

plac

e. 

Figure 4 - 54. Installed Slide Rail in a Square-Hole Rack - Rear Mount Point

10. Torque the screws on the front and back of the rail slide.

11. Repeat this procedure for the other slide rail.

Installing the Chassis Flanges and Slide Rails

Acme Packet 6100 Hardware Installation Guide 39

In this second portion of system installation, two chassis flanges and two
chassis slide rails are secured to the Acme Packet 6100 chassis.

To install the chassis rail slides on the Acme

1. Locate the following components:

• #10-32 x 5/16" flat head (black) screws (4)

• Front-mounting flanges (2)

• #6-32 x 5/16” screws (6)

• #2 Philips screwdriver

• Chassis slide rails (2)

Packet 6100 chassis:

2. Line up one chassis flange with the tapped holes. Position the chassis

large hole

flange’s spring-loaded thumbscrew toward the front panel of the system. 

Figure 4 - 55. Tapped Holes to Accommodate Front-Mounting Flange

3. Insert 2 x #10-32 x 5/16" flat head screws into the flange and chassis, and

using a #2 Philips screwdriver, tighten the screws to secure the flange to
the chassis.

Figure 4 - 56. Acme Packet 6100 With Front-Mounting Flange Installed

4. Line up the chassis slide rail with the Acme Packet 6100 side panel.

Position the large marker hole in the slide rail at the front of the Acme
Packet 6100 chassis. The remaining three tapped holes in the Acme Packet
6100 chassis will line up with the slide rail holes.

Figure 4 - 57. Tapped Holes to Accommodate Chassis Slide Rail

5. Use 3 x #6-32 x 5/16” screws to secure the chassis slide rail to the side of the

Acme Packet 6100. Notice that the large hole in the slide is positioned
toward the front of the Acme Packet 6100 chassis.

Figure 4 - 58. Acme Packet 6100 with Installed Chassis Slide Rail

6. Repeat this procedure for the other side of the Acme Packet 6100 chassis.

40 Acme Packet 6100 Hardware Installation Guide

Installing the

Test Equipment Slide

Rail Guides

Alarm

Alarm

Power

Silence

Acme Packet

AP6100

Chassis in the
Rack

The Acme Packet 6100 is now ready to be installed into a 4-post equipment
rack. To prevent personal injury or damage to the Acme Packet 6100 follow
these guidelines:

• Th

is installation requires two people and should not be attempted

otherwise.

• F

ollow your organization’s best practices for lifting and installing heavy

components into an equipment rack.

• Ensure that the Acme

Packet 6100 chassis remains supported until you

have completely installed it into the equipment rack.

To install the Acme Packet 6100 c

hassis into the equipment rack:

1. Lift the Acme Packet 6100 into the correct position to prepare to be

in

stalled into the equipment rack.

2. Line up the chassis slide rails in bac

k of the chassis with the guides in front

of the equipment rack slide rails. 

Figure 4 - 59. Equipment Rack Slide Rail Guides

3. Push the Acme Packet 6100 fully into the equipment rack.

Figure 4 - 60. Acme Packet 6100 Inserted Into the Chassis Slide Rails

Acme Packet 6100 Hardware Installation Guide 41

4. Line up the chassis-mounted thumbscrews with the threads on the Acme

Alarm

Alarm

Power

Silence

Acme Packet

AP6100

Packet 6100 mounting spacer. You may have to adjust the spacer locations
before they line up with the Acme Packet 6100 ’s captive screws. 

Figure 4 - 61. Tightening the Thumbsc re w s

5. Once correctly positioned, hand-tighten the thumbscrews into the

mounting spacer and secure the chassis in the rack.

6. Torque the two captive thumbscrews using a #2 Philips screwdriver.

7. Torque all four #10-32 x 5/8” front screws that hold the slide

rails to the

rack.

Center-Mount 2-Post Chassis Installation

The following sections explain how to center mount your Acme Packet 6100
into a 2-post equipment rack.

Figure 4 - 62. Acme Packet 6100 Center-Mounted in a Two-Post Rack

Installing the Center-Mount Hardware

Center-mounting flanges are attached to each side of the Acme Packet 6100.
These mounting flanges are reversible, and are not mated to a specific side of
the chassis. While the Acme Packet 6100 is shipped with all mounting
hardware for attaching the rack flanges to the chassis, you must obtain and use
the appropriate hardware recommended by the equipment rack manufacturer
for mounting the system in the rack.

42 Acme Packet 6100 Hardware Installation Guide

To install your Acme Packet 6100 in a center-mount configuration:

1. Locate the following components:

• Center-mounting flanges (2)

• #10-32 x 5/16" flat head (black) screws (6)

2. Line up one chassis flange with the three tapped holes found along the

nter of the side of the Acme Packet 6100 chassis. The three screw holes

ce
of the chassis flange will only align in one direction.

Figure 4 - 63. Tapped Holes to Accommodate Center-Mounting Flan ge

3. Using a Phillips head screwdrive, tighten the three #10-32 x 5/16" Phillips

head (black) screws to secure the chassis flange to the chassis.

Figure 4 - 64. Center-Mounted Flange Installed

Installing the Chassis
in

to the Rack

4. Repeat this procedure for the other side of the Acme Packet 6100 chassis.

The Acme Packet 6100 chassis is now ready to be installed into a 2-post
equipment rack. To prevent personal injury or damage to the Acme Packet
6100 follow these guidelines:

• Th

is installation requires two people and should not be attempted

otherwise.

• F

ollow your organization’s best practices for lifting and installing heavy

components into an equipment rack.

• Ensure that the Acme

Packet 6100 chassis remains supported until you

have completely installed it into the equipment rack.

1. Locate the following components:

• Equipment rack screws (4)

2. Lift the Acme Packet 6100 into the correct position in the equipment rack.

3. Use a #2 Phillips screwdriver to secure two

screws through the mounting

flanges on the Acme Packet 6100 and into the equipment rack. One person

Acme Packet 6100 Hardware Installation Guide 43

should hold the Acme Packet 6100 in the correct position while the other

Alarm

Alarm

Power

Silence

Acme Packet

AP6100

person screws the Acme Packet 6100 in place.

Figure 4 - 65. Attaching the Acme Packet 6100 to a 2-Post Equipment Rack

4. Ensure that the Acme Packet 6100 chassis remains supported until you

have completely installed it into the equipment rack.

Fan Module Installation

The fan module is preinstalled in the Acme Packet 6100 chassis when it ships.
There is no need to remove the fan module prior to installation. In the event
that this part needs service or replacement, you can remove and replace it with
a functioning one.

Ground and Power Cable Installation

The Acme Packet 6100 must be properly grounded to ensure efficient system
performance. Grounding your Acme Packet chassis is an extremely important
part of the installation and maintenance procedures. Physical harm or
problems with system functionality may occur on the Acme Packet 6100 if it is
not properly grounded. If your Acme Packet 6100 chassis is not properly
grounded, the system can exhibit unpredictable problems such as:

• Ga

• Su

• Ph

Caution Failure to ground the chassis properly can result in

rbled output on the console display

dden crashes

ysical damage to the Acme Packet chassis and its hardware components

permanent damage to the Acme Packet 6100 and its
components. Bodily harm may also result under some
circumstances.

44 Acme Packet 6100 Hardware Installation Guide

Caution The Acme Packet 6100 does not support mixing AC and DC

Power Supply B Power Supply A

Grounding

Terminals

Grounding

Cable

Kep

Nuts

power supplies in the same chassis. A mixed power
configuration is prohibited.

Your equipment rack location must have a local earth ground. This ground can
be either an unpainted spot on the grounded equipment rack frame, or a
grounded bus bar in the equipment room.

Grounding Cable Installation

The ground terminals are located to the left of power supply B on the rear of
the Acme Packet 6100 chassis. The Acme Packet 6100 ships with 2 kep nuts
screwed onto the ground terminals. You use an 11/32” nut driver to remove
and install these kep nuts.

This section shows you how to install the grounding cable on your Acme
Packet 6

To install the grounding cable

100.

on the Acme Packet 6100:

1. Unscrew and remove the two kep nuts from the grounding posts located

o

n the rear of the Acme Packet 6100. Place them aside.

Figure 4 - 66. Acme Packet 6100 Dual AC Power Supplies and Grounding Posts

2. Place the lug on the end of the grounding cable onto the grounding posts.

Figure 4 - 67. Grounding Cable Over the Grounding Terminals

Acme Packet 6100 Hardware Installation Guide 45

3. Screw the two kep nuts onto the grounding post, securing the grounding

USBAlarmConsole

System

Power

On

Stby

Stby

DIS

lug in place. When attached correctly, the grounding lug fits snugly
between the chassis’s rear panel and the kep nuts.

Figure 4 - 68. Kep Nuts Securing Grounding Cable to Grounding Terminals

4. Connect the other end of the grounding wire to a suitable grounding point

at your site.

Caution Always make the ground connection first and disconnect it

last when installing or removing the system from an
equipment rack.

AC Power Cord

This section shows you how to install an AC power cord.

Installation

Caution Use a 15 Amp fused circuit for each AC power supply.

To install the AC power cords in the Acme Packet 6100:

1. Set the System Power switch to the Stby position to cut off power to the

Acm

e Packet 6100.

Figure 4 - 69. AC Power Supplies (left) and System Power Switch (right)

2. Locate the two AC power cords shipped with your Acme Packet 6100.

Choose one power supply to work on first.

46 Acme Packet 6100 Hardware Installation Guide

3. Connect one power cord to the power supply by inserting the 3-lead IEC-

Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

AlarmConsole

System

Power

On

Stby

Stby

Dis

60320 plug into the IEC connector located on the power supply.

Figure 4 - 70. Plug in One AC Power Cord

4. Connect the other power cord to the power supply by inserting the 3-lead

IEC-60320 C13 plug into the IEC-60320 C14 IEC connector located on the
power supply.

Figure 4 - 71. Plug in the Second AC Power Cord

5. Route the AC power cords through your rack and cabling system to the

power outlets.

6. There is no on/off switch on these power supplies. When you plug them in

th

e power is on and the system will start to boot.

7. Plug the supply end of each power cord into its own circuit.

Note: To remove AC power cables from the Acme Packet 6100
rev

erse the previous procedure.

8. Set the System Power switch to the On position to provide power to the

Acm

e Packet 6100.

DC Power Cord

This section shows you how to install a DC power cord.

Installation

Caution Use a 30 Amp fused circuit for each DC power supply.

Caution Refer to the power supply’s polarity label when connecting it

to a power source. Failure to do so can result in equipment
damage or serious injury.

Acme Packet 6100 Hardware Installation Guide 47

To install the DC power cords in the Acme Packet 6100:

AlarConsole

System

Power

On

Stby

Stby

Dis

OUT

IN

OUT

IN

Console

System

Power

On

Stby

Stby

Dis

OUT

IN

OUT

IN

AlaConsole

System

Power

On

Stby

Stby

Dis

OUT

IN

OUT

IN

1. Set the System Power switch to the Stby position to cut off power to the

Acm

e Packet 6100. 

Figure 4 - 72. DC Power Supplies (left) and System Power Switch (right)

2. Locate the two DC power cords shipped with your Acme Packet 6100.

Choose one power supply to work on first.

3. Connect the plug from a 3-conductor power cord into the connector

locat

ed on one of the DC power supplies.

Figure 4 - 73. Plug in One DC Power Cord

4. Connect the plug from another 3-conductor power cord to the power

connector located on the other DC power supply.

Figure 4 - 74. Plug in the Second DC Power Cord

5. Route the DC power cords through your rack and cabling system to the

power outlets.

6. There is no on/off switch on these power supplies. When you plug them in

th

e power is on and the system will start to boot.

7. Plug the supply end of each power cord into its own circuit.

Note: To remove DC power cables from the Acme Packet 6100
rev

erse the previous procedure.

8. Set the System Power switch to the On position to provide power to the

Acm

e Packet 6100.

48 Acme Packet 6100 Hardware Installation Guide

Cabling the Acme Packet 6100

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

After mounting the Acme Packet 6100 in an equipment rack and installing all
components into the chassis, connect all appropriate data cables to the ports
before powering the system up and configuring it.

Acme Packet recommends using fully shielded CAT5e or CAT6 Ethernet
cables for
Acme Packet 6100 from potential damage.

You can install and remove Ethernet and GigE optical cables while the Acme
Pack
operation. However, when a cable is disconnected and the link is lost, an alarm
is generated.

Console Port The Acme Packet 6100 has one console port located on the rear-facing NIU.

The Acme Packet 6100 ships with a console adapter that allows you to connect
a standard DB-9 serial port to the Acme Packet 6100 ’s RJ45 console port. 

NIU media and management Ethernet connections to protect the

et 6100 is operational. Not every port needs to be utilized for proper

Chassis Console Cabling Procedure

Figure 4 - 75. Console Port

This section explains how to create a serial connection to the Acme Packet 6100
console port. Use the console port for permanent connections to a terminal
server or other serial device.

To connect a console cable

1. Locate a shielded CAT5e or CAT6 console cable

to the console port:

to connect to the Acme

Packet 6100.

2. Remove the rubber dust cap from the Chassis console port if present.

3. Insert the RJ45 connector on the end of

the console cable into the console
port labeled Console. The release tab on the RJ45 jack clicks into place when
you insert it properly.

Figure 4 - 76. Ethernet Cable Connected to Console Port

4. Lead the console cable neatly away from the rear panel toward a terminal
server or other component where this serial connection terminates.

Acme Packet 6100 Hardware Installation Guide 49

Alarm Port Cabling You can use the alarm port to indicate electrically when an alarm has been

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

generated on the Acme Packet 6100. The alarm port contains leads for three
circuits, each of which closes to signify a corresponding alarm.

Cabling Procedure To connect the alarm port cable to

1. Locate the alarm contact cable you plan to connect

6100.

2. Insert the RJ45 connector on the end of the alarm port cable into the alarm
port

labeled Alarm. The release tab on the RJ45 jack clicks into place when

you insert it properly.

Figure 4 - 77. Alarm Contact Cable Connected to Alarm Port

3. Lead the alarm cable neatly away from the rear panel toward any alarm
monitoring equipment.

Management Network Ports

Standard shielded CAT5e or CAT6 (or higher) Ethernet cables with RJ45 jacks
are used for connecting the Acme Packet 6100 management Ethernet ports to
your network. These ports support 10/100/1000 Mbps speeds.

Note: Keep Ethernet cables separated from power cables by at

ast 60mm where possible and never run them in the same

le
channel of a trunking system without segregation.

the NIU alarm port:

to the Acme Packet

Cabling Procedure To connect Ethernet cables to

1. Locate the Ethernet cables you plan to connect

the rear panel Ethernet ports:

to the Acme Packet 6100.

2. Insert the RJ45 connector on the end of the Ethernet cable into one of the

U management Ethernet ports. These ports are labeled Mgmt0, Mgmt1,

NI
and Mgmt2. The release tab on the RJ45 jack will click into place when you
insert it properly.

3. Route the cable away from the Acme Packet 6100

. Make sure that the

Ethernet cables are not stretched tightly or subject to extreme stress.

4. Repeat Steps 1 through 3 for each ad

ditional management Ethernet cable

you will connect to your Acme Packet 6100.

Figure 4 - 78. Ethernet Cables Connected to Management Ports

50 Acme Packet 6100 Hardware Installation Guide

Media and

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Signaling Network
Interfaces

This section explains how to cable the NIU for media and signaling. The NIU
is available with either GigE copper or optical SFP Ethernet connectors.

Note: Perform all cabling procedures according to the established
st

andards for your organization.

GigE SFP Optical
Cab

ling Procedure

Fiber Optic Cable Handling

This section explains how to cable a Acme Packet 6100 configured with GigE
optical NIUs. Standard single mode or multimode fiber optic cabling with
duplex LC connectors are used to connect the Acme Packet 6100 SFP-based
NIUs to your network.

When handling a fiber optic cable:

• Ne

• To

ver touch the polished end of fiber cable.

prevent serious eye damage, never look directly into a fiber optic cable

connector or mating adapter.

• Cl

ean all fiber optics before installing them into your network according to

prescribed procedures.

• En

sure that the bend radius of your fiber cables is kept to a minimum of 3”

or that specified by the fiber cable manufacturer.

• Perform all

cabling procedures according to the established standards for

your organization.

To connect network GigE optical cabling to

the GigE optical physical interface

cards:

1. Locate the GigE fiber optic cables you plan to connect to the Acme Packet
610

0.

Figure 4 - 79. GigE Fiber Optic Cables and the Signaling and Media Ports

2. Insert the duplex LC connector on the end of the fiber cable into one of the
NIU’s SFP optical transceivers. The connector should click and lock in

Acme Packet 6100 Hardware Installation Guide 51

place when you insert it properly. These media and signaling ports from

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

left to right are P0 and P1.

Figure 4 - 80. GigE Fiber Optic Cables Connected to the Signaling and Media Ports

3. Route the cable away from the Acme Packet 6100. Make sure that the fiber
optic cables are not stretched tightly or subjected to extreme stress.

4. Repeat Steps 1 through 2 for each additional fiber optic cable you connect
to your Acme

Cabling for HA Deployments

The information and instructions in this section explain how to cable an HA
node.

Packet 6100.

HA Cabling Category 5 (or higher) shielded Ethernet cables are required for cabling two

HA nodes together.

Rear Panel Cabling You can use one or two connections for HA redundancy support between the

wo members of an HA node. Using two rear interfaces for sharing

t
redundancy information provides a high level of reliability. As a rule, Mgmt0
should be reserved as the boot/maintenance interface. This leaves Mgmt1 and
Mgmt2 available for sharing HA information.

Figure 4 - 81. Network Management Ports

Management network ports feature automatic crossover negotiation so that a
crossover cable is not necessary for HA cabling.

To cable Acme Packet 6100 in an HA configuration using single rear interface
su

pport:

1. Insert one end of an Ethernet cable into either Mgmt1 or Mg
panel of the Acme Packet 6100 A. The release tab on the RJ45 jack clicks
into place when you insert it properly

mt2 on the rear

52 Acme Packet 6100 Hardware Installation Guide

2. Insert the other end of the Ethernet cable into the corresponding

Acme Packet 6100

Acme Packet 6100

Acme Packet 6100

Acme Packet 6100

management interface on the rear panel of the Acme Packet 6100 B. The
release tab on the RJ45 jack clicks into place when you insert it properly. If
you use Mgmt1 on Acme Packet 6100 B, then you will connect it to Mgmt1
on Acme Packet 6100 B.

System
Power

On

Stby

Dis

Stby

System
Power

On

Stby

Dis

Stby

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

LINK ACT LINK ACT

PWR H/S

LINK ACT LINK ACT

PWR H/S

Figure 4 - 82. HA Configuration (Either of the Displayed Connections Can Be Used

3. Refer to the configuration procedures located in the HA Nodes chapter of
the Acme Packet Configuration Guide.

To cable Acme Packet 6100 in an HA co

nfiguration using dual rear interface

support:

1. Insert one end of an Ethernet cable into Mg

mt1 on the rear panel of Acme

Packet 6100 A. The release tab on the RJ45 jack clicks into place when you
insert it properly.

2. Insert the other end of the cable into the Mg

mt1 port on the rear panel of
Acme Packet 6100 B. The release tab on the RJ45 jack clicks into place when
you insert it properly.

3. Insert one end of a second Ethernet cable into Mg

mt2 on the rear panel of
Acme Packet 6100 A. The release tab on the RJ45 jack clicks into place when
you insert it properly.

Acme Packet 6100 Hardware Installation Guide 53

4. Insert the other end of the cable into Mg

mt2 on the rear panel of Acme

Packet 6100 B. The release tab on the RJ45 jack clicks into place when you
insert it properly.

System

Power

On

Stby

Dis

Stby

System

Power

On

Stby

Dis

Stby

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

Figure 4 - 83. HA Configuration (Both of the Displayed Connections Must Be Used

LINK ACT LINK ACT

PWR H/S

LINK ACT LINK ACT

PWR H/S

5. Refer to the configuration procedures located in the HA Nodes chapter of
the Acme Packet Configuration Guide.

Media Cabling for HA Nodes

NIU media port cabling in an HA node depends on network topology. After a
switchover between the two Acme Packet 6100 s in an HA node, the standby
system sends out an ARP message using a configured virtual MAC address,
establishing that MAC on another physical port on the same Ethernet switch.

54 Acme Packet 6100 Hardware Installation Guide

5 Startup

Introduction

This chapter describes Acme Packet 6100 startup which involves two tasks:

• Pow

• Cre

You can perform these actions in any order. However, if your console
con
Acme Packet 6100 goes online.

The last section of this

ering on the Acme Packet 6100.

ating the first console connection to the Acme Packet 6100.

nection is configured first, you can observe the booting processes as your

chapter explains how to login to your system.

Creating a Console Connection

This section explains how to create a console connection.

Prerequisites In order to create a console connection to the Acme Packet 6100, you must

configure the terminal hardware and software appropriately.

Table 5 - 7. Terminal Application Serial Settings for Use with Console Por t

Serial Connection Parameter Setting

Baud Rate 115,200 bps

Date Bits 8

Parity No

Stop Bit 1

Flow Control None

Note: Your terminal application and serial port MUST be capable
of operating at 115.2 Kbps for creating a console session.

Creating a Console

To create a console connection:

Connection

1. Set the terminal application’s parameter
default parameters.

2. The Acme Packet 6100 console port is located on the Acme Packet 6100
N

IU. You must connect to the console port when initially booting the Acme

Packet 6100.

3. If the Acme Packet 6100 is already powered on, press the Enter key a few
ti

mes to activate the console connection. When ACLI text is displayed on

the screen, the console connection has been successfully created.

Acme Packet 6100 Hardware Installation Guide 55

s to match the Acme Packet 6100

4. If you have created the console connection before powering up the Acme

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

Packet 6100, you can watch the boot process as it displays on your screen.

Powering On the Acme Packet 6100

This section explains how to power on your Acme Packet 6100.

Prerequisites The following procedure presumes that you know how to connect your Acme

Packet 6100 to either AC or DC power.

To power on the Acme Packet 6100 hardware:

1. Plug in the appropriate AC or DC power cords for your device.

2. Place the System Power switch in the On position. The system starts to
bo

ot.

Initial Log On

Figure 5 - 84. System Power Switch

Note: When operating with redundant power supplies, both
power supplies must be plugged in either simultaneously or
within a few seconds of each other. If the second power supply is
on long enough after the first, an alarm is generated.

3. The graphic display on the front control panel begins to display
information when the system boots.

Once you have established the console connection, powered on the Acme
Packet 6100 and a runtime image has been loaded, you are ready to login and
begin configuring the system. After the Acme Packet 6100 has initialized, the
ACLI login prompt appears in your terminal application as follows:

User Access Verification
Password:

If the Acme Packet 6100 completed booting before you connected to the
console port, press the <Enter> key on the console keyboard a few times to
activate the console connection.

56 Acme Packet 6100 Hardware Installation Guide

System access in the following procedure uses the default User and Superuser
passwords. If you do not have the default passwords, please send an email to

[e-mail].

1. At the ACLI Password prompt, enter the default system User password
and press <return>. Your entries are not echoed on the screen.

User Access Verification

Password:
ACMEPACKET>

From the User prompt you can view various configuration states and
operating statistics on the Acme Packet 6100 and perform configuration
tasks.

2. Type enable and press <return> to enter Superuser mode. The prompt to
enter the superuser password appears.

ACMEPACKET> enable
Password:

3. Enter the Superuser password and press <return>. The system prompt will
ends with a pound sign instead of a closed-angle-bracket to let you know
are in Superuser mode.

Password:
ACMEPACKET#

4. You can now begin configuring your Acme Packet 6100. Refer to the Acme
Packet Configuration Guide to learn how to establish an IP address for your

Acme Packet 6100.

If you have any questions about booting or powering on your system, contact
your customer support representative.

Acme Packet 6100 Hardware Installation Guide 57

58 Acme Packet 6100 Hardware Installation Guide

6 Maintenance Introduction

Introduction

This chapter explains Acme Packet 6100 hardware maintenance procedures
and hardware alarm information.

System Shut Down

Although several user-replaceable components of the Acme Packet 6100 are
hot-swappable, some limited Acme Packet 6100 maintenance procedures
require that you shut down the system.

Before you shut down or restart the Acme Packet 6100, ensure that there are no
active calls in progress. Procedures to reroute call and network traffic around
the Acme Packet 6100 are outside the scope of this guide.

You can set the Acme Packet 6100 to reject all incoming calls from your system
with the set-system-state command. When set to offline, this command lets calls
in progress continue uninterrupted, but no new calls are admitted.

Rejecting Incoming Calls

Shutting Down the Acme Packet 6100

After all call processing has stopped, you can power off your Acme Packet

6100. Shutting down the system is appropriate when you are replacing a

physical interface card, power supply, or are removing the Acme Packet 6100
from the equipment rack.

To reject all incoming calls on the Acme Packet 6100:

1. In Superuser mode, type set-system-state offline and press <Enter>.

ACMEPACKET# set-system-state offline
Setting system state to going-offline, process will complete when all

current calls have completed
ACMEPACKET#

To shut down the Acme Packet 6100 hardware:

1. In Superuser mode, type halt and then press <Enter>.

2. To confirm the halt request, type Y and then press <Enter>.

3. When the console indicates shutdown is completed, unplug the AC power
cords from the power supplies on the rear panel of the Acme Packet 6100.

4. Confirm that the graphic display is dark and all fans are off.

Acme Packet 6100 Hardware Installation Guide 59

Rebooting, Resetting, and Power Cycling

Reboot Rebooting the Acme Packet 6100 shuts down the system in an orderly fashion

and then automatically restarts it. The operating system gracefully shuts down
as processes are terminated and the files system is stopped. While the system
and its processes are stopped, all call processing is immediately halted. You
may therefore wish to perform tasks that call for a reboot during off-peak
maintenance hours.

Rebooting the Acme Packet 6100 is required every time you upgrade with a
new version of the Acme Packet 6100 software.

Save your configurations before rebooting the Acme Packet 6100. Refer to the
Maintenance and Troubleshooting Guide for a full explanation of this procedure.
The save-config command is used to save the configuration in the example
below.

For a full explanation and all options for the reboot command used in the
example below, refer to the ACLI Reference Guide.

To reboot the Acme Packet 6100:

1. Save any configuration changes you have made in the ACLI while in
Superuser mode by typing save-config <Enter>.

ACMEPACKET# save-config
Save-Config received, processing.
waiting 1200 for request to finish
Request to 'SAVE-CONFIG' has Finished,
Save complete
Currently active and saved configurations do not match!
To sync & activate, run 'activate-config' or 'reboot activate'.
ACMEPACKET#

2. Execute the reboot command at the Superuser prompt by typing reboot
and then pressing <Enter>.

ACMEPACKET# reboot

----------------------------------------­WARNING: you are about to reboot this SD!

-----------------------------------------

3. Type Y and then press <Enter> at the confirmation prompt to proceed with
the reboot.

Reboot this SD [y/n]?: y

System Reset Resetting the Acme Packet 6100 via the reset pushbutton on the front of the

chassis performs a cold reboot. This is the equivalent to disconnecting the
power from the system and then reconnecting it. There is no orderly
termination of tasks, and the system shuts down abruptly. You should only
reset the Acme Packet 6100 when it becomes unstable and no other means of
gaining administrative control is possible.

60 Acme Packet 6100 Hardware Installation Guide

During a system reset, certain files are not closed properly, and they may

Alarm

Alarm

Power

Silence

Acme Packet

AP6100

become corrupted. Depending on what files become damaged, the system
might become completely unusable.

Caution Always try to first reboot the Acme Packet 6100 from the

ACLI before performing a cold reset. Only reset the system as
a last resort.

To reset the Acme Packet 6100:

1. Insert a rigid paperclip-sized tool into

the small hole on the front of the
chassis beneath the graphic display. The system immediately resets and
begins its initialization and boot sequence.

Figure 6 - 85. Reset Pushbutton

Power Cycling Power Cycling the Acme Packet 6100 is the process of turning the chassis off

and then on again. Unplugging the AC power cords from the power supplies
means to remove power from the system. It is imperative that you wait at least
10 seconds between power down and power up to ensure that all components
are completely powered down before restarting the system.

Standby Mode for HA Nodes

When performing hardware maintenance on the Acme Packet 6100, it is best
to minimize any risk of interrupting network traffic or losing data. If the Acme
Pac ket 61 00s are configur ed as an HA node, yo u shou ld only work on the Acme
Packet 6100 that is in standby mode.

There are two ways to determine the HA state of each Acme Packet 6100 in an
HA pair.

1. If you are in the same physical location as the Acme Packet 6100 you can
ew the graphic display on the front panel. The display will indicate HA

vi
state. There is no (S) designation for an active system, but there is for a
standby system.

2. If you are not in the same physical location as the Acme Packet 6100, you

ca

n use the ACLI show health command. The output of this command

indicates the current HA state of the Acme Packet 6100.

Acme Packet 6100 Hardware Installation Guide 61

Once you have determined that the Acme Packet 6100 due for maintenance is
in standby mode, you can continue with the appropriate procedures to replace
a part.

If you need to perform maintenance on the active Acme Packet 6100 you need
to manually force the two Acme Packet 6100s to switch HA states. Forcing a
switchover renders the currently active Acme Packet 6100 standby, and the
currently standby Acme Packet 6100 will assume all traffic processing and
forwarding as the active system.

Caution This procedure is only applicable to Acme Packet 6100 in an

HA deployment.

To force a Acme Packet 6100 into the standby HA state:

1. Confirm that the relevant systems on active and standby Acme Packet 6100

are synchronized with the show health command. Type show health and
press <Enter> on each system.

62 Acme Packet 6100 Hardware Installation Guide

NETNETSBC1# show health

Media Synchronized true
SIP Synchronized true
MGCP Synchronized true
H248 Synchronized disabled
Config Synchronized true
Collect Synchronized disabled
Radius CDR Synchronized disabled
Rotated CDRs Synchronized disabled
Active Peer Address 0.0.0.0

Redundancy Protocol Process (v3):
State Active
Health 100
Lowest Local Address 169.254.1.1:9090
1 peer(s) on 2 socket(s):
SML-STIC-2: v3, Standby, health=100, max silence=1050
last received from 169.254.1.2 on wancom1:0

Switchover log:
Jun 25 19:03:02.029: Active to BecomingStandby
Jun 25 19:04:54.684: Standby to BecomingActive
NETNETSBC1#

NETNETSBC2# show health

Media Synchronized true
SIP Synchronized true
MGCP Synchronized true
H248 Synchronized disabled
Config Synchronized true
Collect Synchronized disabled
Radius CDR Synchronized disabled
Rotated CDRs Synchronized disabled
Active Peer Address 169.254.2.1

Redundancy Protocol Process (v3):
State Standby
Health 100
Lowest Local Address 169.254.1.2:9090
1 peer(s) on 2 socket(s):
SML-STIC-61001: v3, Active, health=100, max silence=1050
last received from 169.254.2.1 on wancom2:0

Switchover log:

active system

synchronized

standby system

applications

synchronized
applications

Acme Packet 6100 Hardware Installation Guide 63

Figure 6 - 86. Show Health Command (Example)

2. Confirm that current configurations of both the active and standby Acme

Packet 6100 match by typing display-current-cfg-version and press
<Enter> at the ACLI prompt.

NETNETSBC1# display-current-cfg-version
Current configuration version is 5
NETNETSBC1#

NETNETSBC2# display-current-cfg-version
Current configuration version is 5
NETNETSBC2#

Note: While the two current configuration version numbers on the
two systems MUST match each other, they do not have to match
the shared running configuration version.

3. Confirm that running configurations of the active and standby Acme

Packet 6100 match by typing display-current-cfg-version and press <Enter>
at the ACLImatch by typing display-running-cfg-version and pressing
<Enter> at the ACLI prompt.

NETNETSBC1# display-running-cfg-version
Running configuration version is 5
NETNETSBC1#

NETNETSBC2# display-running-cfg-version
Running configuration version is 5
NETNETSBC2#

Replacing an NIU in an HA Node

Note: While the two running configuration version numbers on
the two systems MUST match each other, they do not have to
match the shared current configuration version.

4. Initiate a switchover between active and Acme Packet 6100s by typing

notify berpd force on the standby Acme Packet 6100 and then pressing
<Enter> at the ACLI prompt.

NETNETSBC1# notify berpd force

5. Wait for the other Acme Packet 6100 to transition to the standby state.

Confirm that it is in the standby state by typing show health and pressing
<Enter> at the ACLI prompt.

NETNETSBC2# show health

Refer to the “Upgrade” section of the Maintenance and Troubleshooting
GuideXXXXXXXX (400-0063-40A) for more information.

When replacing the NIU in an HA node, refer to the following procedure:

1. Prepare all equipment connected to the NIU for the NIU’s removal from

the network.

2. Force the system into standby state.

3. Replace the NIU as described in this document.

4. Log in to the ACLI via a console connection.

5. Reboot the system from the ACLI.

64 Acme Packet 6100 Hardware Installation Guide

When this Acme Packet 6100 returns online, it will synchronize its HA state

Alarm

Alarm

Power

Silence

Acme Packet

AP6100

with the active HA node using the new NIU. You can confirm the system state
by using the show health command.

Chassis Removal

This section explains how to remove the Acme Packet 6100 from an equipment
rack. To prevent injury, Acme Packet recommends that any time a Acme
Packet 6100 is installed or removed from an equipment rack, two people
complete the procedure.

Caution Always disconnect the Acme Packet 6100 power supplies

from the power source when removing a chassis from an
equipment rack.

Removing the Acme Packet 6100 from an Equipment Rack

You must first review the safety precautions for the Acme Packet 6100 prior to
proceeding.

To remove the Acme Packet 6100

1. Remove the two AC/DC power cords from t

from an equipment rack:

he power supplies in the rear

of the system. (There are no on/off switches on these power supplies).

2. Remove all power cables from the Acme Packet 6100.

3. Remove and label all attached network cables, alarm cable, and console

cabl

es from their respective ports on the chassis.

4. Unscrew the thumb screws that secure

the Acme Packet 6100 to the
equipment rack slide rails. This may require using a #2 Phillips
screwdriver.

Figure 6 - 87. Loosening Thumbscrews

Caution Beginning in this step, one person should support the Acme

Packet 6100 from below while the other person removes the
system chassis from the equipment rack.

5. Pull the Acme Packet 6100 forward and out of the equipment rack.

Acme Packet 6100 Hardware Installation Guide 65

6. When mounted in slide rails, the chassis will stop when the locking clip pin

Locking Clip Latch Locking Clip Pin

on the chassis slide rail engages with the equipment rack slide rail.

Figure 6 - 88. Locking Clip Fastens the Chassis and Rack Slide Rails

7. Push on the locking clip pin and locking clip latch to unlock the slide rails
from each other.

Figure 6 - 89. Locking Clip Latch and Locking Clip Pin

8. Remove the chassis completely from the slide rails.

9. Lift the Acme Packet 6100 out of the equi
safe location.

Power Supply Removal and Replacement

This section explains how to remove and replace the power supplies in the
Acme Packet 6100 chassis.

The power supply is a user-replaceable com
power supply malfunctions, you should remove the malfunctioning power
supply and replace it. The power supply can be removed from the chassis
while still installed in the rack and while the second power supply is providing
system power; this is called a warm swap. When removing and replacing a

pment rack, and move it to an ESD

ponent. If a Acme Packet 6100

66 Acme Packet 6100 Hardware Installation Guide

power supply, remember to first ground yourself using appropriate ESD

USBAlarmConsole

System

Power

On

Stby

Stby

Dis

grounding equipment such as a wrist strap.

Figure 6 - 90. ESD Grounding Strap

To remove a power supply from the Acme Packet 6100 chassis:

1. Remove the AC or DC power cables from the power supplies.

Figure 6 - 91. Removing the Power Cords

2. With your thumb, push the grey locking tab to the left to unlock the power
supply from the chassis.

Figure 6 - 92. Releasing the Locking Tab

3. Holding the handle, pull the power supply towards you. This will
disengage the power supply from the midplane and the chassis.

Acme Packet 6100 Hardware Installation Guide 67

4. Continue pulling the power supply towards you until it is completely out

USBAlarmConsole

System

Power

On

Stby

Stby

Dis

USBAlarmConsole

System

Power

On

Stby

Stby

Dis

of the chassis.

5. Move the power supply to an ESD safe location.

Caution NEVER power up a power supply before it is installed in the

Acme Packet 6100 chassis.

Note: Ground yourself with an ESD wrist strap before installing a
power supply.

To install a power supply in the Acme

Packet 6100 chassis:

1. Locate the power supply to be installed.

2. Locate the empty power supply slot in the chassis.

3. Insert the power supply into the empty power supply slot located on the

r panel of the Acme Packet 6100 chassis. The labels on the power supply

rea
face upward.

Figure 6 - 93. Installing the Power Supply

4. Push the power supply handle until the power supply is engaged with the
mid plane.

5. The power supply is installed in the Ac

me Packet 6100 chassis.

Figure 6 - 94. Installed Power Supplies

Note: Connect the power cord to the inserted power supply.

68 Acme Packet 6100 Hardware Installation Guide

Fan and Filter Maintenance

This section explains how to remove a fan and replace the filter on your Acme
Packet 6100.

Removing and Replacing Individual Fans

Caution An over temperature condition can stop packet processing.

The individual fan is a user-serviceable, hot-swappable component. There are
five individual fans in the Acme Packet 6100. If the Acme Packet 6100
experiences a fan malfunction, you must remove the existing fan and replace
it with a functional one.

The hot-swappable fan removal and replacement procedures require that you

ve a replacement fan on hand. In order to maintain system operations, you

ha
must be able to remove the malfunctioning fan and quickly replace it with a
functioning one to prevent the system from overheating.

The Acme Packet 6100 air filter is located behind the Bezel and is a Field

placeable Unit.

Re

If you do not have a replacement fan nearby, always shut down the system and
disconnect the power before removing the malfunctioning fan to replace at a
later time.

When removing and replacing a fan,
appropriate ESD grounding equipment such as a wrist or heel strap.

To remove one of the five individual fans:

remember to first ground yourself using

1. Press two fingers against the left end of the plastic fan bezel and pull
directly toward
aside. The individual fans are now exposed.

Figure 6 - 95. Removing the Front Bezel

you. The fan bezel comes off the chassis. Set the fan bezel

Acme Packet 6100 Hardware Installation Guide 69

2. Using a small bladed screwdriver, unscrew the two captive screws at each
corner of the individual fan you are replacing.

Figure 6 - 96. Loosening Fan-Fastening Screws

3. Pull the individual fan you just unscrewed directly toward you, out of the
chassis. Move the fan to an ESD-safe location.

Install Individual Fans

Figure 6 - 97. Removing the Fan

To obtain a replacement fan, contact your customer support representative.

Replacing the fan is the reverse process as removing it.

To install one of the five individual fans:

Note: The power connector should be on t

he lower left side of the module

when inserted into the Acme Packet 6100 chassis.

1. Carefully align the pins on the back of the fan with the holes in the chassis
mi

dplane and install the fan into the slot.

Figure 6 - 98. Fan Slot Pin Holes

70 Acme Packet 6100 Hardware Installation Guide

Figure 6 - 99. Inserting the Fan into the Chassis Slot

2. Using a small bladed screwdriver, tighten the two captive screws to hold
the fan into place

Figure 6 - 100. Tightening Fan-Fastening Screws

3. Install the front bezel onto the Acme Packet 6100 by attaching the magnetic
bezel to one side of the chassis front and then pivot the other side of the
bezel until the other magnetic side attaches.

.

Figure 6 - 101. Replacing the Front Bezel

4. The replacement fan and bezel are installed into the Acme Packet 6100.

Maintaining the Cooling Components

Acme Packet 6100 Hardware Installation Guide 71

The Acme Packet 6100 air filter removes airborne particles before they are
drawn into the Acme Packet 6100 chassis. To prevent system malfunction and
prolong the life of the system’s cooling components:

• Re

• Cl

Cooling maintenance encompasses cleaning the fan module and cleaning the
ai

place the fan filter every three months

ean the air inlets once a week.

r inlets on the front of the Acme Packet 6100 chassis. Cleaning the fan module

requires that you remove the module itself. If you are not shutting down the
Acme Packet 6100, this procedure must be performed quickly or else the
system may overheat and cause packet processing to stop.

This maintenance should be performed alongside other preventative

intenance to take place within a planned maintenance or downtime

ma
window, during off-peak hours.

Cleaning the Cooling Components

To clean the fan module:

1. Remove the fan module from the chassis.

2. Spray compressed air into the fan module to dislodge and blow away any

taminants and clean out the four fans.

con

3. Replace the fan module.

To clean the perforated air inlets:

1. Press two fingers against the left end of the plastic fan bezel and pull
directly toward

Figure 6 - 102. Removing the Front Bezel

you.

2. Place the bezel face down.

3. On the back of the bezel, pull on the wire retainer covering the air filter to
remove it.

Figure 6 - 103. Removing the Air Filter Wire Retainer from Behind the Front Bezel

4. Remove the air filter.

72 Acme Packet 6100 Hardware Installation Guide

Figure 6 - 104. Removing the Air Filter from Be hind the Front Bezel

5. Replace the air filter with a new one. Do not reuse the used air filter.

6. Gently wipe the front fan bezel that contains the perforated air inlets with

an, dry cloth. You can alternatively remove the fan bezel from the

a cle
system and use compressed air to clean out the perforated air inlets.

7. Install the new air filter carefully in place behind the front bezel.

Figure 6 - 105. Removing the Air Filter from Be hind the Front Bezel

Acme Packet 6100 Hardware Installation Guide 73

8. Place the air filter bracket behind the air filter, ensuring that the bracket
locks into place in the holes against the inside of the front bezel.

Figure 6 - 106. Replacing the Air Filter Bracket Behind the Air Filter

Note: Only the removable fan bezel has vent holes that require
cleaning.

Caution To prevent damage to the painted finish, do not use any

solvents or liquids to clean the perforated air inlets on the
front of the chassis.

9. Install the front bezel onto the Acme Packet 6100 by attaching the magnetic
bezel to one side of the chassis front and then pivot the other side of the
bezel until the other magnetic side attaches.

Figure 6 - 107. Replacing the Front Bezel

NIU Removal and Replacement

When possible, remove system power before removing and replacing an NIU.
However, without powering down the Acme Packet 6100, you can exchange an
NIU (for the same type of card) by removing and replacing it. Upon NIU
removal, the Acme Packet 6100 enters an Out-of-Service state. After you

74 Acme Packet 6100 Hardware Installation Guide

reinsert the NIU and connect to the ACLI, you must reboot the system to

Mgmt 2Mgmt 1Mgmt 0USBAlarmConsole

System

Power

On

Stby

Stby

Dis

LINK ACT LINK ACT

PWR H/S

return to service. This causes a soft-reboot rather than a system power cycle.

Caution Make sure you are properly grounded with an ESD strap

before removing the NIU.

NIU Removal To remove an NIU:

1. Unplug all network and management cables from the NIU you plan to
remove

from the Acme Packet 6100.

Note: This will cause a link loss on all connections.

2. Using a #2 Phillips screwdriver, un

screw the two captive thumbscrews
located on each side of the NIU. The screws are spring-loaded and will
push forward, but they will not fall out of the NIU.

Figure 6 - 108. Loosening NIU Captive Thumbscrews

3. Pivot the two ejection levers outward at the same time, pulling the card out
of its connection to the motherboard and away from the system chassis.
This action disengages the NIU from the system, severing all electrical
contact to the processing unit.

Figure 6 - 109. Pivoting the Ejection Levers

Acme Packet 6100 Hardware Installation Guide 75

4. Pull the loosened NIU out of the Acme Packet 6100 by holding each side of
the NIU’s front panel.

Figure 6 - 110. Removing the NIU

5. Place the NIU in an antistatic bag while it remains outside of the Acme
Packet 6100.

NIU Replacement To install an NIU into the Acme Packet 6100 chassis:

1. Locate the NIU.

2. Ensure that the ejection levers on the front of the card are in the open and
ex

tended position.

Figure 6 - 111. Extending the NIU Ejection Levers

3. Hold the NIU by its sides with the front panel bezel facing you.

76 Acme Packet 6100 Hardware Installation Guide

4. Note the two flared guide rails that the NIU rides as it is inserted into the
Acme Packet 6100. The guide rails lead the NIU to engage with the bus
connector squarely.

Figure 6 - 112. Aligning the NIU Card with the Chassis Slot Guides

5. Slide the card into the Acme Packet 6100. The physical interface card
circuit board slides into the guide rails in the NIU bay of the system
chassis.

Figure 6 - 113. Installing the NIU

6. Continue sliding the card into the chassis until the ejection levers catch the
chassis. At this point, the ejection levers will start to fold inward as the NIU
is inserted into the chassis.

7. Fold both ejection levers inward toward the card to complete the
co

nnection to the motherboard. Pushing the ejection levers inward draws
the physical interface card toward the system chassis and completes the
connection. The latches must engage to complete NIU insertion.

Figure 6 - 114. Locking the NIU to the Chassis

Acme Packet 6100 Hardware Installation Guide 77

8. Screw the NIU into the chassis with a #2 Phillips screwdriver. This creates
the final connection between the interface unit and the chassis.

Figure 6 - 115. Tightening NIU Thumbscrews

9. Replace all network and management cabling.

10. Reboot the system to return to service

Optical Transceiver Removal and Replacement

Your troubleshooting and diagnostics might reveal that the optical transceiver
component of a GigE optical physical interface card needs to be replaced. The
optical transceiver serves two functions:

onverts electrical signals into optical signals used to communicate with

• C
other optical networking equipment.

• Se

rves as the receptacle for the LC duplex fiber optic connectors.

Optical transceivers are hot swappable and may be replaced while the Acme

et 6100 is powered on. Leave the NIU in the Acme Packet 6100 as you

Pack
extract the optical transceiver.

To obtain a replacement optical transceiver, contact your sales representative
directly.

SFP Media Signaling Interfaces

This section describes the media signaling interfaces. The signaling and media
interface, provide network connectivity for the signaling and media traffic.
Each interface can connect to a network at 10 GigE speeds.

SFP+ Information Only transceivers qualified by Acme Packet can be used in the Acme Packet

6100. Mixed transceiver types are unsupported. Both transceiver locations

must be populated with the same SFP+ type based on compliance testing. The
transceivers are inserted into the NIU.

The following SFP+ transceiver types are used:

78 Acme Packet 6100 Hardware Installation Guide

• Multi Mode (SX) — the label on the back of this SFP+ reads 850nm LASER
PROD. This transceiver features a black bale clasp latch.

• Si

ngle Mode (LX) — the label on the back of this SFP+ reads 1310nm

LASER PROD. This transceiver features a blue bale clasp latch.

SFP+ Identification The multi mode SFP+ transceiver for the Acme Packet 6100 features a black

clasp latch.

Figure 6 - 116. 10 Gigabit Multi Mode SFP+ Transceiver (Black Bale Clasp Latch)

The single mode SFP+ transceiver for the Acme Packet 6100 features a blue
clasp latch. 

Media Cables

Cable Identification

Figure 6 - 117. 10 Gigabit Single Mode SFP+ Transceiver (Blue Bale Clasp Latch)

This section describes the media signaling interface fiber optic cable types
used on the NIU. Each transceiver type (multi mode and single mode) are used
with a different fiber optic cable. The fiber optic cables only ship from Acme
Packet if you order them.

The following different 10 gigabit fiber optic cables are used on the Acme
Packet 6100 media cards:

Acme Packet 6100 Hardware Installation Guide 79

• Multi-mode SX transceivers use an aqua fiber optic cable

ngle-mode LX transceivers use a yellow fiber optic cable

• Si

Figure 6 - 118. 10 GB Aqua Fiber Optic Cable for Use with SX Transceivers

Figure 6 - 119. 10 GB Yellow Fiber Optic Cable for Use with LX Transceivers

Caution To prevent damage to the optical lens, Acme Packet

recommends that the protective dust cover stay on the optical
transceiver port when the GigE physical interface card is not
cabled.

Removing an Optical

To remove the SFP+ transceiver from an NIU transceiver port:

Transceiver

1. Unplug all GigE fiber optic cables from the optical transceiver to be
replaced.

Figure 6 - 120. NIU Transceiver Port

80 Acme Packet 6100 Hardware Installation Guide

2. Pull the bale clasp latch out and down. It will pivot downwards on its
hinge.

Figure 6 - 121. Lowering the FSP+ Bale Clasp Latch

3. Holding the extended bale clasp latch with one hand, use your other hand
to pull the optical transceiver fully out of its socket in the physical interface
card.

Figure 6 - 122. Removing the Optical Transceiver

Acme Packet 6100 Hardware Installation Guide 81

Install an Optical Transceiver

To install an optical transceiver:

1. Slide the replacement optical transceiver into the SFP socket on the NIU.

Figure 6 - 123. Inserting the SFP+ Optical Transceiver into the SFP+ Socket

2. Press on the face of the SFP+ optical transceiver to seat it with the socket.

Figure 6 - 124. Seating the SFP+ Optical Transceiver

3. Flip the bale clasp latch back into the rest position.

Figure 6 - 125. Closing the Clasp Latch

82 Acme Packet 6100 Hardware Installation Guide

Alarms

4. Reconnect the optical cables to their corresponding ports.

Figure 6 - 126. Reconnecting Optical Cables

The Acme Packet 6100 polls its hardware components to ensure they are
functioning properly. If it encounters a fault condition, it will report alarms in
these categories:

Hardware and Environmental Alarms

• Hardware temperature

n speed

• Fa

• En

• Po

vironmental sensor

wer supply

• Voltage

• Phy

sical interface cards

Each alarm is assigned a severity level, depending on the details of the fault.

Table 6 - 8. Descriptions of Alarm Severity Levels

Alarm Severity Description

Minor Functionality is impaired to a small degree (e.g., a single fan has failed)

Major Pending failures or unexpected events are imminent (e.g., an LOS)

Critical Catastrophic condition has occurred (e.g., the system is overheating)

This section provides details about hardware and environmental alarms.

Hardware

mperature Alarm

Te

Acme Packet 6100 Hardware Installation Guide 83

The following table lists the hardware temperature alarm.

Table 6 - 9. Hardware Temperature Alarm Information

Alarm Name

TEMPERATURE
HI

GH

If this alarm occurs, the Acme Packet 6100 turns the fan

Alarm

ID

65538 CRITICAL: >105°C

Alarm Severity Causes Example Log Message

MAJOR: >100°C

>95°C

MINOR:

Fans are obstructed
or

stopped. The room

is abnormally hot.

speed up to the fastest possible speed.

Temperature: XX.XXC
(where XX.XX is the
t

emperature in

degrees)

Fan Speed Alarms The following table lists the fan speed alarm.

Table 6 - 10. Fan Speed Alarm1 Information

Alarm Name

FAN STOPPED 65537 CRITICAL: any fan speed is operating at

Alarm

ID

Alarm Severity

<50%. Or
operating at >50% and

MAJOR: speed of two or more fans is
operating at >75% and <
one fan is operating between >50% and
<
atoperating at normal speed.

speed of two or more fans are

75% and the other two fans are

2

<75%.

90%. Or speed of

Causes

Fan failure. Fan speed: XXXX

Temperature X C (where X
is
degrees)

Example Log

sage

Mes

XX XXXX

XX
where xxxx xxxx

the Revolu-

xxxx is
tions per Minute

RPM) of each fan

(
on the fan module

Graphic Display Window

Mes

sage

the temperature in

Graphic Display

Window Message

Fan stopped

MINOR: speed of one fan is operating
be

tween >75% and

two fans are operating at normal speed.

1. If the fan speed alarm occurs, the Acme Packet 6100 turns the f

2. The stated percentages are relative to the fan opera

Environmental Sensor

The following table lists the environmental sensor alarm.

<90%, while the other

ting speed. Fan speeds adapt to the load as necessary.

Alarm

Table 6 - 11. Environmental Sensor Alarm Information

Alarm Name

ENVIRONMENTAL
SENSOR F

AILURE

Alarm

ID

65539 CRITICAL The environmental sen-

Alarm Severity Cause(s) Example Log Message

sor component cannot

tect fan speed and

de
temperature.

an speed up to the fastest possible speed.

Hardware monitor fail­ure! Unable to monitor

d and tempera-

fan spee
ture!

Graphic Display

Windo

w Message

HW Monitor Fail

84 Acme Packet 6100 Hardware Installation Guide

Power Supply Alarms The following table lists the power supply alarms.

Table 6 - 12. Power Supply Alarm Information

Alarm Alarm ID Alarm Severity Causes Log Message

PLD POWER A
FA

ILURE

PLD POWER A
UP

PLD POWER B

ILURE

FA

PLD POWER B
UP

65540 MINOR Power supply A has failed. Back Power Supply A has

65541 MINOR Power supply A is now present

nd functioning.

a

65542 MINOR Power supply B has failed. Back Power Supply B has

65543 MINOR Power supply B is now present

nd functioning.

a

failed!

Back Power Supply A is
present!

failed!

Back Power Supply B is
present!

Voltage Alarms The following table lists the voltage alarms.

Table 6 - 13. Voltage Alarm Information

Alarm Alarm ID Alarm Severity Cause(s) Log Message

PLD VOLTAGE
AL

ARM 2P5V

(2.5 Volt Rail)

65544 MINOR

EMERGENCY

• Voltage 2.5V CPU has minor alarm

• Voltage 2.5V CPU has emergency alarm, the
tem should shutdown

sys

Graphic Display

w Message

Windo

Graphic Display

Wi

ndow

Message

PLD VOLTAGE

ARM 3P3V

AL
(3.3 Volt Rail)

PLD VOLTAGE

ARM 5V

AL
(5 Volt Rail)

PLD VOLTAGE

ARM CPU

AL
(Host Voltage)

65545 MINOR

EMERGENCY

65546 MINOR

EMERGENCY

65547 MINOR

EMERGENCY

• Voltage 3.3V has minor alarm

• Voltage 3.3V has emergency alarm, the system

ould shutdown

sh

• Voltage 5V has minor alarm

• Voltage 5V has emergency alarm, the system

ould shutdown

sh

• Voltage CPU has minor alarm

• Voltage CPU has emergency alarm, the system

ould shutdown

sh

NIU Alarms The following table lists the NIU alarms.

Table 6 - 14. NIU Card Alarm Information

Alarm Alarm ID Alarm Severity Cause(s) Log Message

PHY0 Removed 65550 MAJOR NIU S0Px was

ved

remo

PHY0 Inserted 65552 MAJOR NIU S0Px was

serted

in

Physical interface card 0 has
been removed

None

Graphic Display

w Message

Windo

Acme Packet 6100 Hardware Installation Guide 85

Link and SDP Alarms

Link alarms are generated when a network cable is plugged into or unplugged
from a configured network interface. For each possible network interface, an
alarm exists that indicates whether the link goes up or down.

The following tables list detailed information about the Acme Packet 6100 NIU

k alarms, including their ID assignments, severities, causes, log messages,

lin
and messages printed in the graphic display window.

Media Ethernet Link

The following table lists the NIU GigE link up/link down alarms.

Alarms

Table 6 - 15. Media Ethernet Link Alarm Information

Alarm Name

LINK UP ALARM
10GI

GPORT

LINK DOWN ALARM

GPORT

10GI

LINK UP ALARM

GPORT

10GI

LINK DOWN ALARM
10GI

GPORT

Alarm

131073 MINOR 10 GigE S0P0 link upSlot 0 port 0 UP X LINK ALARMS (where X is num-

131075 MAJOR 10 GigE S0P0 link

131109 MINOR 10 GigE S0P1 link upSlot 0 port 1 UP X LINK ALARMS

131111 MAJOR 10 GigE S0P1 link

Management Ethernet

ID

Alarm Severity Cause(s)

down

down

The following table lists the NIU management Ethernet port alarms.

Link Alarms

Table 6 - 16. Management Ethernet Link Alarm Information

Alarm Name

Alarm

ID

Alarm Severity Cause(s)

Example Log

Message

Slot 0 port 0 DOWN X LINK ALARMS

Slot 0 port 1 DOWN X LINK ALARMS

Example Log

Mess

age

Graphic Display Message

ber of alarming links)

Graphic Display Message

LINK UP ALARM
VXINTF

LINK UP ALARM
VXINTF

LINK UP ALARM
VXINTF

LINK DOWN ALARM
VXINTF

LINK DOWN ALARM
VXINTF

LINK DOWN ALARM
VXINTF

86 Acme Packet 6100 Hardware Installation Guide

131077 MINOR Mgmt0 link up Port 0 UP X LINK ALARMS (where X is num-

ber of alarming links)

131078 MINOR Mgmt1 link up Port 1 UP X LINK ALARMS

131079 MINOR Mgmt2 link up Port 2 UP X LINK ALARMS

131080 MAJOR Mgmt0 link down Port 0 DOWN X LINK ALARMS

131081 MAJOR Mgmt1 link down Port 1 DOWN X LINK ALARMS

131082 MAJOR Mgmt2 link down Port 2 DOWN X LINK ALARMS

SFP Presence Alarms The following table lists the alarms that reflect when an SFP module is inserted

or removed from an NIU.

Table 6 - 17. SFP Presence Alarm Information

Alarm Name

SFP REMOVED GIGPORT 0 65568 CRITICAL S0P0 SFP Removed Slot 0 Port 0 SFP

SFP INSERTED GIGPORT 0 65564 CRITICAL S0P0 SFP Inserted Slot 0 Port 0 SFP Inserted

SFP REMOVED GIGPORT 1 65569 CRITICAL S0P1 SFP Removed Slot 0 Port 1 SFP

SFP INSERTED GIGPORT 1 65565 CRITICAL S0P1 SFP Inserted Slot 0 Port 1 SFP Inserted

Alarm

ID

Alarm Severity Cause(s) Example Log Message

Re

moved

moved

Re

When an SFP module is inserted or removed from an NIU, there is no impact
on system health.

Graphic Display

Mes

sage

Acme Packet 6100 Hardware Installation Guide 87

88 Acme Packet 6100 Hardware Installation Guide

7 Specifications

Introduction

This chapter provides information regarding the physical, electrical,
environmental, and connector specifications of the Acme Packet 6100. It also
lists regulatory specifications and certifications.

Physical Specifications

Acme Packet 6100 Specifications

AC Power Supply Physical Dimensions

This table lists the Acme Packet 6100’s physical dimensions and weight.

Table 7 - 18. Acme Packet 6100 Physical Specifications

Specification Description

Height 1.72” (4.37 cm) (1U)

Width 17.10” (43.43 cm) (+ mounting ear width: 19” (48.26 cm))

Depth 20” (50.8 cm) (+ mounting slide bar depth)

Weight approximately 20.5 lbs (9.30 kg), fully loaded

This table lists the physical dimensions and weight of the Acme Packet 6100
AC power supply.

Table 7 - 19. Acme Packet 6100 Physical Dimensions

Specification Description

Height 1.575” (4.00 cm)

Width 2.146” (5.45 cm)

Depth 13.26” (33.68 cm)

Weight 2lbs., 5 oz. (1.05 kg)

DC Power Supply Physical Dimensions

Acme Packet 6100 Hardware Installation Guide 89

This table lists the physical dimensions and weight of the Acme Packet 6100
DC power supply.

Table 7 - 20. Acme Packet 6100 DC Power Supply Physical Dimensions

Specification Description

Height 1.575” (4.00 cm)

Width 2.146” (5.45 cm)

Table 7 - 20. Acme Packet 6100 DC Power Supply Physical Dimensions

Specification Description

Depth 13.26” (33.68 cm)

Weight 2lbs., 5 oz. (1.05 kg)

Fan Module Specifications

This table lists the fan module specifications for the Acme Packet 6100.

Table 7 - 21. Acme Packet 6100 Fan Module Specifications

Number of Fans 5

Total Maximum Airflow 100 CFM

Electrical Specifications

Refer to the following tables for information regarding the electrical
specifications of the Acme Packet 6100.

Power Supply Input Circuit Fuse Requirements

This table lists the input circuit fuse and cable size requirements for the Acme
Packet 6100.

Table 7 - 22. Acme Packet 6100 Power Supply Input Circuit Fuse Requirements

Power Circuit Fuse Rating Power cable size

120 VAC 15 AMP 18 AWG

Specification Description

240 VAC 10 AMP 18 AWG

-48 VDC 30 AMP 12 AWG

Alarm Port Dry
Contact Current

This table lists the alarm port electrical characteristics of the Acme Packet 6100.

Table 7 - 23. Acme Packet 6100 Alarm Port Dry Contact Current Limits

Limits

Specification Value

Max AC switching current 0.3 A @ 125 VAC

Max DC switching current 1 A @ 30 VDC

90 Acme Packet 6100 Hardware Installation Guide

Device Ratings This table lists the alarm device ratings of the Acme Packet 6100.

Table 7 - 24. Acme Packet 6100 Device Ratings

Specification Value

AC 100- 240 VAC, 50-60 Hz, 5A (X2)

DC -48 VDC, 10 A (x2)

Environmental Specifications

For the Acme Packet 6100 to function properly, Acme Packet recommends that
you follow the environmental guidelines in the following table.

Table 7 - 25. Acme Packet 6100 Environmental Specifications

Specification Description

Tem perat ure The Acme Packet 6100 is required to operate within the temperature range

:

of
+0° C to +40° C, 32° F to 104° F (operating)

-20° C to +65° C, -4° F to 149° F (storage)

Relative Humidity Operating conditions of 10% to 85% humidity under

Maximum Altitude The Acme Packet 6100 is required to operate below the maximum altitude

Air Flow 100 CFM

Heat Dissipation 500W (3796 BTU/hr) typical, 1000W (682 BTU/hr) maximum

Connector Specifications

Refer to the following table for information about the connector specifications
for the Acme Packet 6100.

Table 7 - 26. Acme Packet 6100 Connector Specifications

AC Connector Por t The IEC lead connector port on eac

RJ45/Management Ethernet

rts

Po

RJ45/Alarm Contact Port Any alarms generated by the system are accessible via the 8-pin

ing conditions

10,000 feet.

of

Specification Description

lead IEC-60320 C14 connector for AC power installations (2)

The 3 x 8-pin RJ45 10/100/1000BaseT GigE ports are compliant
with IEEE's 802.3, 802.3u, and 802.3ab.

alarm contact port.

RJ45

h power supply accepts a 3-

non-condensing operat-

RS232/Serial Port The RS232 serial port uses an 8-pin RJ45 conn

RS232-C protocol.

Acme Packet 6100 Hardware Installation Guide 91

ector that supports

Table 7 - 26. Acme Packet 6100 Connector Specifications

Specification Description

GigE Port(s) The GigE fiber optic connection ports use

Terminal Block Connections The terminal block connections accept a bare (tinned) wire for DC

ower installations on each DC power supply (2)

p

Optical Transceiver Interface Module Specification

Refer to the following table for information about the optical specifications of
the GigE SFP optical transceivers for the Acme Packet 6100.

Table 7 - 27. Acme Packet 6100 Optical Transceiver Interface Module

Specifications

Specification Multi Mode (SX) Fiber Module Single Mode (LX) Fiber Module

Wavelength  850 nm 1330 nm

Laser Type VCSEL FP

Fiber type / Transmis­sion Distance

-0.5 to 550 m -50 μm

-0.5 to 550 m -62.5 μm

duplex LC connectors (2)

-0.5 m to 10 km

92 Acme Packet 6100 Hardware Installation Guide